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The Opportunity There are almost 10 million U.S. students with disabilities and diverse learning needs, and that number is growing every year. The special education coordinators who support them sit at one of the most operationally complex seats in any school, especially in New York. They run the IEP lifecycle, liaise with the Committee on Special Education, support teachers and families, prepare for audits, and own compliance for the school. Most do it with spreadsheets, outdated software, and a calendar full of deadlines they have to remember on their own. Waypoint Learning is an early-stage startup that is developing the AI operating system for special education. Our platform helps teachers draft compliant IEPs, generate curriculum-aligned instructional resources, track student progress, and automates progress monitoring – saving substantial time. One of our bets is that if we pair that platform with a great human, one person can run the special education operation of a school with much greater capacity. This year, we’re piloting that bet with a charter school in the Bronx. We’re hiring our Special Education Manager to be embedded in the school, supported by our platform, and shaping what this role becomes for every school we partner with thereafter. The person who takes this role will help define how Waypoint shows up for schools, with a clear path to grow as we scale from a small set of founding partners to many. Role Description • CSE liaison. You’re the primary point of contact between the school and the Committee on Special Education in the Bronx. You attend CSE meetings, manage the relationships, and represent the school’s students and staff., • Full IEP lifecycle. Evaluation coordination, meeting prep, annual reviews, triennial reevaluations. You use Waypoint to ensure every student’s IEP reflects who they are, what they need, and what’s working., • Compliance and audit-readiness. You own the calendar of deadlines, the documentation trail, and the ability to produce an audit-ready package for SUNY, NYSED, or NYC DOE., • A seat at the leadership table. You attend the school’s leadership meetings as the special education voice, partnering closely with the school’s special education teachers. When the school is making decisions about staffing, scheduling, or instruction, you make sure students with IEPs and their families are part of the conversation from the start and not an afterthought., • The NYC playbook. You’ll codify how we support schools in New York – what works, what doesn’t, what we need to build, and how the next team member we hire learns the role faster than you did., • Product partnership. You’ll surface what’s painful in the daily workflow, push back when something we built doesn’t actually help, and help us decide what to build next. The platform exists to make your job easier, and your honest feedback is how it gets there., • A role that grows. This is the founding role on the school operations side of Waypoint. Where it goes depends partly on us and partly on you – leading a team of Success Leads as we add schools, owning how Waypoint works with school networks, or shaping the broader function as we grow. We’ll figure it out together. Qualifications • Experience as a SPED Coordinator (or equivalent) in NYC. You’ve run an IEP lifecycle, sat across the table from a CSE, and supported teachers and families through hard conversations for at least one year. You know the rhythm of a school year and the unforgiving cadence of compliance deadlines., • Operational ownership. You take responsibility for the whole picture and not just your slice of it. When something falls through the cracks, your instinct is to fix the system, not assign blame. You’ve built or substantially improved a process before, and you have a track record of leaving things better than you found them., • A product-oriented mindset. You’ll be using and shaping Waypoint every day. You don’t need to be technical, but you need to be opinionated about what good software feels like, willing to push back on the founder when something doesn’t work, and genuinely curious about how AI can change this work., • Clear, direct communication. You can speak to a parent, a teacher, a CSE chairperson, a school principal, and a startup founder all in the same day and have each of them feel heard and informed., • Genuine care for students and the people serving them. This role exists to make life better for students with IEPs and the adults who support them. The candidates we want most are the ones who already feel that pull. Nice to Have • NYS Students with Disabilities certification (active or in process), • Experience opening a new school or building a function from scratch., • Familiarity with SUNY-authorized charter schools and the SUNY Charter Schools Institute’s approach to special education compliance., • Experience using or evaluating EdTech tools as a special education coordinator (even better if you’ve been frustrated by them). Compensation This role offers a salary in line with senior NYC SPED Coordinator compensation, paired with a founding equity grant in the company. We’re open to discussing the specific balance of salary and equity based on your priorities. Benefits details will evolve as we grow, but we’re committed to building a sustainable working environment from the start. How to Apply Send an email to Isaac at with a few sentences about why this role interests you and attach your resume. If there’s a moment in your career you’re especially proud of – an IEP you fought for, a system you built, a student or family that you’ve impacted – we’d love to hear about it. No cover letter required.

Technical Program Manager | Healthcare AI | High-Growth Startup About the Opportunity Our client is one of the fastest-growing AI infrastructure companies in healthcare, building mission-critical technology that sits directly inside payer and clinical workflows. They are hiring a Technical Program Manager to lead enterprise deployments and drive execution across complex, high-stakes implementations. This is a rare opportunity to operate in a forward-deployed role, sitting at the intersection of customers, product, and engineering—owning delivery from post-sale through go-live and long-term success. What You’ll Be Doing • Own end-to-end execution of enterprise deployments, from contract signature through implementation, go-live, and handoff, • Act as the primary operator across customer, product, and engineering teams during deployments, • Translate complex technical products into real-world workflows for payer and clinical users, • Drive implementation strategy across highly technical, workflow-heavy environments, • Identify risks, blockers, and gaps early, and proactively drive resolution across internal and external stakeholders, • Partner closely with product and engineering to surface field insights and influence product improvements, • Build and refine repeatable processes, playbooks, and infrastructure to scale deployments, • Operate in ambiguous, fast-moving environments where structure doesn’t exist yet—and create it Ideal Background • 5–10 years of experience in technical program management, implementation, or forward-deployed roles, • Experience leading complex enterprise deployments, ideally in healthcare, fintech, or other regulated industries, • Strong technical fluency (APIs, data systems, integrations, or AI/ML systems) with ability to work closely with engineering, • Proven ability to manage cross-functional initiatives across customers, engineering, and product teams, • Track record of owning execution in high-stakes, ambiguous environments Preferred Profile We are particularly interested in candidates who bring some combination of the below: • Experience in healthcare, especially payer systems, clinical workflows, or healthtech platforms, • Background in consulting (e.g., McKinsey & Company, Boston Consulting Group, Bain & Company) or forward-deployed roles at companies like Palantir, • Experience working directly with enterprise customers and owning post-sale delivery, • Familiarity with integrations, data pipelines, and workflow-heavy systems, • Founder or early-stage startup experience, • Clinical or healthcare operations exposure Why This Role Stands Out This is a rare opportunity to step into a high-impact, forward-deployed role in healthcare AI—owning how mission-critical technology gets implemented inside real-world payer and clinical environments. You’ll be the person who ensures the product actually works in practice, not just in theory—bridging the gap between what’s built and what delivers value. You’ll operate with high ownership, work directly with customers and internal teams, and help define how deployments scale at one of the fastest-growing companies in the space.

Job DescriptionTHE OPPORTUNITY Swish Breaks, headquartered in NYC, is one of the fastest-growing live shopping companies in sports, trading cards, and collectibles. We’re building a multi-platform commerce and entertainment ecosystem with a loyal community across Whatnot, Fanatics Live, TikTok, and digital experiences. Our team moves fast, obsesses over the product, and is redefining the shopping experience for customers all over the globe. If you want to help change the game this is the place. ABOUT THE ROLE The Broadcast Tech Manager owns how Swish shows up live. This role builds and operates the technical backbone behind Swish’s live streams across daily rooms, marquee moments, and onsite activations. You’ll turn scrappy setups into a polished, repeatable system by upgrading rooms, standardizing workflows, and launching a flagship broadcast that defines the Swish look. This isn’t legacy broadcast—it’s modern live media across OBS, lighting, cameras, graphics, and platform-native tools from YouTube and Twitch extended to Whatnot, Fanatics Live and TikTok Live Shopping. This role is for a hands-on technical owner who moves fast, learns new tech quickly, and obsesses over quality, reliability, and streamer experience, working closely with streamers, ops, content, and leadership to make every stream feel premium. RESPONSIBILITIES You will: * Own how Swish shows up live, delivering streams that look premium, feel intentional, and never break in front of fans * Design the broadcast blueprint, turning cameras, lighting, audio, OBS, and graphics into repeatable setups that scale fast * Level up Swish’s flagship rooms, powering marquee shows, partners, and moments that define the brand * Build plug-and-play production systems that unlock new channels, new locations, and off-site activations without chaos * Own the post-stream pipeline, ensuring clean asset capture, media management, and smooth handoff into post-production, social, and content workflows * Be the calm in the chaos, setting quality standards, documenting systems, training streamers, and fixing live issues when it actually matters EXPERIENCE & QUALIFICATIONS You have: * 6-8+ years of hands-on experience building and operating live production systems across modern streaming platforms and broadcast environments * Real reps in live production, from creator platforms (YouTube, Twitch, TikTok), live shopping platforms to broadcast environments * Deep hands-on command of the live stack—OBS, cameras, lighting, audio, encoding, and live workflows * A builder’s track record, taking production setups from scrappy to scalable * Strong live judgment, staying cool and decisive when streams are live and stakes are high * Fast-learner energy, picking up new tools, platforms, and workflows without waiting for permission * Clear communication instincts, helping non-technical streamers look confident and professional on camera BONUS POINTS * Experience in live shopping, creator marketplaces, ecommerce, sports, and/or TCG * You are a culture warrior and thrive in expressive environments (streetwear, sports, gaming, media) * You love creators, fans, collectors, and the culture that surrounds them — this isn’t just a job to you HOW WE WORK * Model championship culture: speed, precision, no ego, no drama, high accountability * High ownership: Leaders here solve, not wait * No ego: We review, take feedback, fix mistakes fast * Speed + judgment: You ship constantly * AI-first: If it can be automated, you automate it * In-office energy: Culture doesn’t build itself on Zoom Compensation Range: $75K - $100K

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications Qualifications • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role atthe time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors includinggeographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested,and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to aparticular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion,consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 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Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. About the Role Our client experience team is crucial to making our clients feel supported day-to-day — managing all inbound phone, text, and email support. We believe in putting clients first, and that ethos runs through everything we do: every interaction is held to a high standard because the people on the other end of it deserve nothing less. As our Client Experience Manager, you will lead this team and own the function fully — hitting SLAs, building out triage structures, managing response quality, and establishing SOPs. When something breaks (e.g. a flagged spam number), you don't wait for someone to tell you how to fix it — you figure out what needs to happen, execute, and build the process that prevents it from happening again. This is a rare opportunity for someone who wants to do more than manage a function — you'll shape it. We're a startup, which means you'll report directly into senior leadership, have a real seat at the table, and build processes and team culture largely from the ground up. The ideal person for this role thinks like an owner. They're restless about quality and never satisfied with "good enough" when better is possible. They're comfortable in ambiguity, resourceful with tooling and systems, and they genuinely care about the clients this team serves. You Will • Own people management end-to-end. Run weekly 1:1s, performance reviews, hiring, and onboarding. Be the manager your team can rely on for clear direction, honest feedback, and real development., • Build and maintain a QA function from scratch. Create a systematic process for reviewing response quality, identify patterns in gaps, and coach the team toward consistently hitting a high bar., • Design and manage team structure. Establish triage tiers, own scheduling across holidays and volume changes, and make sure the team is set up to handle whatever comes in., • Drive continuous process improvement. Identify inefficiencies in workflows and tooling, quantify their impact, and fix them — whether that means building a lightweight solution yourself or writing and managing an engineering ticket to completion., • Create and iterate on SOPs. Document how things should work, monitor whether they're working, and update them when they're not. Build processes that are durable, not just functional., • Translate client patterns into upstream fixes. Spot recurring themes in client questions and complaints, and turn them into clear, data-backed recommendations for the product team — reducing the volume of issues the team has to field in the first place., • Stay ahead of operational issues. When something unexpected breaks figure out the fix and build the safeguard so it doesn't happen again.About you, • Bring 5–8 years of experience in client experience or support operations, including at least 1–2 years managing a team directly, • Fluent in support operations: SLAs, ticket workflows, triage structures, and help desk tooling — and you pick up new systems quickly, • Think and act like an owner — you don't wait to be told something is broken, and you're never fully satisfied with the current bar when better is possible, • Genuinely care about the clients your team serves, and let that shape how you set standards and develop your people, • NYC-based preferred; open to remote for the right candidate More about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Yale, Penn, Northwestern, Dartmouth, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.

Job Description This role is at the front line of VTS's growth engine. In this expanded version of a traditional SDR role, you're cultivating relationships and ensuring long-term customer value. You will help identify and engage users of our Activate platform with the aim to increase their adoption of our product. Leveraging data-driven workflows and senior leadership strategies, you'll generate pipeline at scale, test new go-to-market strategies, and provide critical insights back to the sales and marketing teams. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. What you can expect as a Customer Success Manager: At VTS, you'll be joining a high-impact, lean team partnering in activating new revenue streams. You'll: • Drive Strategic Customer Relationships: Form lasting relationships with both property teams and senior decision makers across the country. You will be instrumental in nurturing these connections from initial contact through engagement, serving as a critical touchpoint for ongoing success., • Ensure Platform Adoption and Value: Proactively engage to monitor product utilization and ensure high adoption rates. Work independently with property teams on issues to achieve resolution. Take a prospect's vision of their tenant experience goals and work closely with them to develop a viable plan to achieve their goals, • Leverage Engagement Data for Growth: Utilize data to automate busywork so you can focus on connection, enablement and experimenting with strategies to drive growth. This includes tracking customer engagement metrics to provide critical insights and proactively identifying key upsell and expansion opportunities within managed accounts. This role demands a self-starter who is driven by goals and thrives in a complex, fast-paced environment. • Self-Starter Characteristics: You are curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment. Your mindset and hustle matter most, demonstrating the initiative required to manage accounts and opportunities independently., • Data-Forward Approach: You embrace new tools and want to learn how to use data to work smarter and faster, understanding how to interpret engagement metrics to inform actions., • Proven success driving pipeline generation or customer satisfaction., • You thrive on structure, love hitting goals, and excited to be part of a team that's building something big., • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $100,000 and $125,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a bonus structure for the position that will bring the OTE (on target earnings) to $110,000 - $137,500 depending on the base salary agreed upon and achievement to goals. EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Role: Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report directly to the Head of Customer Success and will work closely with the VP of Customer Excellence. The primary responsibility of the Customer Success Manager will be to manage the relationships with our key accounts in the region, and to ensure their success and satisfaction with our products and services. They will work cross functionally with other teams across the organisation, collaborating with several stakeholders (e.g Sales, Special Projects, Creative and Technical Services, Support, Product and Engineering) to both ensure the voice of the customer is well understood internally and customer needs are being met externally. This role is responsible for driving long-term strategic customer success, adoption and advocacy across Disguise's key US accounts. The successful candidate will be an organised and confident self-starter with exceptional written and verbal communication skills. They will be able to understand and communicate the unique requirements and challenges of each key account, and develop customised strategies and action plans to ensure their success. They will need to be proactive in applying themselves to a variety of projects, take the lead, and coordinate the efforts of many to ultimately deliver the best result for our customers. Responsibilities: • Collaborate and lead cross-functional teams, to ensure seamless onboarding, implementation, and ongoing support for key accounts in the US region., • Serve as the primary point of contact and advocate for our key accounts, building strong relationships and maintaining regular communication to understand their needs and objectives., • Prepare annual account plans and regular account reviews (i.e. Quarterly Business Reviews) as required for key accounts., • Act as a customer advocate within the company, gathering feedback, suggestions, and feature requests from key accounts and effectively communicating them to the relevant teams., • Keep organised documentation of conversations with customers, including understanding their business strategies, challenges and opportunities., • In collaboration with the Project Management team, monitor customer-specific project timelines, deliverables, and budgets to ensure timely and successful project completion., • Maintain clear and open communication with accounts, providing regular project and/or product and services updates, addressing concerns, and managing expectations., • Apply strong organisational skills to effectively manage multiple accounts simultaneously, ensuring each customer and related projects receives the necessary attention and resources., • Clear reporting to the Head of Customer Success, VP of Customer Excellence & C-Team as required, • Customer retention and satisfaction, • Product adoption and engagement, • Successful delivery of strategic customer initiatives, • Executive stakeholder relationships, • Customer advocacy, • Extensive experience managing B2B customer relationships and driving customer satisfaction, • Strong commercial acumen and the ability to present formally to senior-level stakeholders with confidence, • Excellent project management and leadership attributes including: customer relationship management, planning, task scheduling, communication management and presentation skills, • Self-motivated individual with a confident and proactive approach. You have a growth mindset, always seeking opportunities to learn and stay updated with industry trends and best practices., • Detail-oriented with a focus on delivering high-quality results., • Possess exceptional English verbal and written communication skills with the ability to build rapport with customers, understand their needs, and provide clear guidance and support., • An understanding of Disguise technology and/or the Entertainment technology industry (preferred, but not required)., • Experience of working in SaaS/Technology/Media/Creative industries would be considered an asset About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Don't Disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values • Honest. We are real with ourselves and our clients and share our ideas with openness and transparency., • Evolutionary. We innovate using our user's ever-changing needs so our technology remains ahead-of-the-game., • Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest., • Resilience. We don't give up until we find the right solution, even if it means going outside our remit., • Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits • We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include:, • Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory, • Hybrid working between home and our offices (dependent on role and location), • Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes, • Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries, • Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning, • Training, coaching & mentoring

Implementation Manager 📍Remote, Full-Time, Travel Required) | $80,000-$110,000 + Benefits Company HQ: New York City About Meela The Mission: At Meela, we’re building phone-based AI tools for older adults and the people who care for them. Many older adults face loneliness as technology shifts away from familiar tools, while caregivers and senior living staff face growing burnout. Meela helps address both through simple, voice-based companionship for residents and practical support for care teams. We believe AI can support well-being without replacing human care. The goal is to build empathetic, useful tools that foster connection, reduce emotional strain, and make everyday care more sustainable. The Momentum: Meela is backed by tier-one venture capital and is live in senior living communities across the U.S. Adoption is growing community by community, and demand is outpacing our ability to keep up. The focus now is scaling responsibly while improving the product in close partnership with the people who use it. The Team: Meela is a mission-driven team of passionate engineers, operators, and senior living veterans building real-world products for an underserved population. If this mission excites you and you enjoy fast-paced, high-ownership environments, we’d love to hear from you. The Role We're looking for an Implementation Manager who will own the entire lifecycle of a Meela community launch — from the first executive conversation to long-term adoption. This is a high-ownership, customer-facing role requiring the ability to operate at every level of an organization: securing buy-in from executive directors and ownership groups, equipping frontline care staff with the tools to succeed, and ensuring residents and their families feel confident and connected. You will be the face of Meela in the field, responsible for making every launch smooth, every stakeholder aligned, and every resident feel seen. This role also supports light marketing and growth initiatives, including social media content, customer success stories, and go-to-market coordination, as we scale. End-to-End Implementation • Own the full implementation process from contract signing to post-launch stabilization — no handoffs, no gaps, • Develop and execute customized launch plans for each community, accounting for size, staff structure, and resident demographics, • Coordinate and lead on-site and remote launch activities, ensuring every stakeholder is prepared and confident, • Serve as the primary point of contact throughout the implementation journey, providing clear communication and proactive updates, • Track adoption metrics including activation, utilization, and resident satisfaction — and act on what you find, • Flag issues early, escalate appropriately, and work cross-functionally to resolve them fast Staff Education & Enablement • Educate and train frontline care staff, nurses, and activities teams on Meela's value and how to champion it with residents and families, • Create a culture of adoption within each community by identifying internal champions and equipping them with the tools to lead, • Deliver clear, engaging training sessions tailored to different learning styles and comfort levels with technology, • Provide ongoing check-ins and support to ensure staff confidence doesn't drop after launch day What We’re Looking For • 3+ years of experience in implementation, onboarding, customer success, or a similar field-based role — ideally in senior living, healthcare, or a related care environment, • Deep familiarity with senior living operations, including how communities are structured, how decisions get made, and what executive directors and care teams actually care about, • A track record of successfully managing complex, multi-stakeholder rollouts from start to finish — you've done this before and have the wins to show for it, • Proven ability to earn trust and drive buy-in at the executive level, not just with frontline staff, • Natural communicator who can flex between a boardroom conversation with an ownership group and a hands-on training session with CNAs, • Highly organized and self-directed — you can manage multiple community launches simultaneously without dropping the ball, • Comfortable with travel, • Social media or marketing content experience is a bonus What Success Looks Like • Executive stakeholders are aligned, informed, and actively championing Meela within their organizations, • Communities launch smoothly, on time, and with high staff confidence, • Residents are successfully onboarded, actively engaged, and experiencing measurable benefit, • Frontline staff feel equipped and enthusiastic — not burdened — by Meela, • Adoption metrics trend up post-launch with minimal drop-off, • Clear, proactive communication flows between communities and the internal Meela team What We Offer • $80,000–$110,000 salary + equity — join early and share in what we're building, • Full health insurance, 401(k), and a daily lunch stipend, • Ownership and autonomy from day one, • A fast-growing team with opportunities to step into leadership as we scale

Job Description Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview: As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world’s leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You’ll Be Doing * Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. * Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go-live, and post-deployment adoption. * Shorten time-to-value by proactively managing timelines, dependencies, and client expectations. * Analyze client datasets, workflows, and reporting structures to configure optimal solutions. * Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. * Deliver white-glove support, ensuring issues are escalated, prioritised, and resolved quickly. * Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you’re excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we’d love to hear from you. Requirements * Prior experience in Customer Success, Implementation, or a client-facing role in a high-growth B2B SaaS environment. * Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. * Exceptionally organised, with strong project management instincts and attention to detail. * Analytical, structured thinker with experience interpreting and working with client datasets. * Advanced Excel skills. * Clear, concise written and verbal communication—you can simplify complexity for senior stakeholders. * Proven ability to deliver best-in-class client service in fast-moving environments. * Collaborative team player who contributes ideas and learns quickly. * Ambitious, entrepreneurial mindset with resilience and a bias toward action. * Bonus: hands-on project management experience or formal PM frameworks. Interview Process * Initial screening call * Conversation with our US Customer Success Lead * Case study * Interview with our Global Head of Customer Success * Conversation with US team member * Offer and onboarding at Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events Compensation Range: $80K - $100K

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold, the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products. You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. Job Duties and Responsibilities: • Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption, growth, and customer advocacy., • Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer's success., • Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals, • Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals, • Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized., • Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors., • Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services., • Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value, • Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry., • Design metrics and measures in order to measure ROI on the company's products by the customer., • Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk., • Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value., • Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics., • Work with Marketing teams to boost customer advocacy and develop case studies., • Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product., • Bachelor's degree or equivalent experience;, • Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space, • Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases., • Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives, • Ability to build consultative effectiveness and establish trust with internal and external customers, • Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses., • Possess strong presentation, verbal and written communication skills and command credibility with senior executives, • Previous experience and expertise in data management consulting or solutioning, • Previous experience and expertise in software architecture and understanding how applications fit together within a customer's ecosystem., • Proven effectiveness at leading and facilitating executive meetings and workshops, • Previous Reltio Experience, • Reltio Certifications, • MBA or advanced degree At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company's sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000 Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range$121,000—$240,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

We’re seeking a strategic and forward-thinking IT Portfolio Manager to join a core enterprise technology team supporting Strategic Businesses. This role will partner closely with CIOs and senior business leaders to shape and optimize enterprise technology investments across AI, data, cybersecurity, platform modernization, and digital transformation initiatives. This is an ideal opportunity for someone who thrives at the intersection of technology strategy, governance, investment planning, and executive stakeholder management within a complex enterprise environment. What You’ll Do: • Manage and evolve a multi-year enterprise technology portfolio aligned to strategic business objectives, • Drive portfolio prioritization, intake, investment planning, and governance, • Partner with CIOs and business leaders to translate strategy into actionable roadmaps, • Identify opportunities for standardization, scalability, and operational efficiency across platforms and initiatives, • Define and track KPIs, portfolio performance metrics, and business impact, • Partner with finance teams to evaluate investment cases, optimize spend, and measure value realization, • Prepare executive-level reporting, dashboards, and portfolio updates for senior leadership, • Facilitate discussions around priorities, trade-offs, and enterprise technology investments, • Stay informed on emerging technologies including AI, data platforms, and automation tools to help shape portfolio strategy What We’re Looking For: • 5–8 years of experience managing enterprise technology initiatives within Insurance or Financial Services, • Strong portfolio management, strategic planning, and stakeholder engagement experience, • Strong PowerPoint and executive presentation skills with the ability to translate complex data into leadership-ready insights, • Experience working across enterprise technology, business, and finance stakeholders, • Strong understanding of software development, infrastructure, AI, and emerging technologies, • Highly proficient using AI productivity tools such as OpenAI ChatGPT, Microsoft Copilot, Google Gemini, and Anthropic Claude, • Experience with tools such as Jira and Microsoft Office 365, • Product Owner and/or Business Analyst experience is a plus, • Excellent communication, organizational, and problem-solving skills

Job DescriptionCustomer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team This is a true people manager and operator role. You've built support functions before—you've designed tiered models, written the SOPs, stood up the escalation frameworks, and developed reps into higher-tier contributors. You know how to operate independently, set the strategy, and execute against it without needing leadership in the weeds with you. You're equally comfortable owning a critical escalation personally as you are coaching a rep through their first hard customer call. Success is measured by the team's ability to deliver fast, high-quality support without requiring direct manager involvement—while continuously improving processes, tooling, and customer outcomes. Requirements What You'll DoTeam Leadership & Development • Manage, coach, and develop a team of support representatives through regular 1:1s, performance reviews, and career development planning, • Set clear team goals and KPIs (CSAT, first response time, resolution time, escalation rate) and hold the team accountable, • Build structured onboarding and ongoing training programs that ramp new hires to full readiness within 30 days and continuously deepen product and industry knowledge, • Develop team members into higher-level contributors, measurable through certification rates and reduced escalation volume over time, • Foster a high-performance, customer-first culture grounded in accountability, ownership, and continuous improvementSupport Operations & Process, • Define and implement a tiered support model (Tier 1 / Tier 2) with clear ownership, responsibilities, and escalation paths, • Build and maintain playbooks and SOPs that enable the team to independently resolve 80%+ of inbound issues at Tier 1, • Establish clear criteria for ticket classification, escalation, and resolution expectations, • Continuously refine workflows to improve efficiency, consistency, and qualityCustomer Experience & Escalation Management, • Set and uphold a white-glove standard for all customer interactions—urgency, clarity, and professionalism, • Own escalations and complex cases, serving as the final point of coordination before involving Head of CX, Product or Engineering, • Establish and enforce a standardized escalation framework including SLAs, communication expectations, and ownership across business hours and after-hours, • Own and manage the out-of-service-hours coverage plan, including rotation design, on-call ownership, escalation paths, and ensuring consistent customer experience outside standard hours, • Partner with customers during critical moments (post go-live issues, billing concerns, operational disruptions) to ensure successful outcomes, • Serve as a front-line point of contact for SMB accounts without a named CXM, partnering with the broader CX team to ensure these customers receive a consistent, high-quality experience, • Stay connected to the customer experience through ticket reviews and trend analysis while minimizing direct ticket ownership as the team scalesAI, Automation & Tooling, • Identify high-volume, repetitive tasks and drive automation through AI and tooling with the goal of measurably reducing manual ticket volume quarter over quarter, • Train and optimize AI agents (e.g., Intercom) to deflect Tier 1 inquiries with clear deflection rate targets and quality thresholds, and build AI-assisted workflows such as auto-triage, suggested responses, and proactive status updates, • Continuously evaluate and implement new tools and technologies to improve support scalability and response speedPerformance Visibility & Analytics, • Build and maintain real-time dashboards tracking key metrics (response time, resolution time, escalation rate, deflection rate), • Enable full visibility into team performance without requiring direct involvement in individual tickets, • Monitor trends and proactively adjust staffing, workflows, and processes to meet demand, • Drive accountability through data—owning weekly and monthly performance reporting against defined SLAs and surfacing corrective actions when targets are missedInsights & Cross-Functional Collaboration, • Aggregate and analyze tickets to identify recurring issues, failure patterns, and systemic gaps, • Translate support trends into clear, actionable insights for Product and Engineering with business and operational context, • Drive root-cause resolution by partnering with Product and Engineering through to shipped fixes, tracking reduction in repeat ticket volume for resolved issues, • Build and maintain a self-service knowledge base, continuously updated based on product changes and common support trends, • Collaborate with Implementation, Customer Experience, and Sales to ensure seamless handoffs and lifecycle supportWhat You'll Need, • 5–8 years in customer support, with 2–3+ years directly managing a support team, • Proven track record of building or materially scaling a support function; you've designed tiered models, written SOPs, and stood up escalation frameworks from scratch, not inherited and maintained them, • Experience at a B2B SaaS company; vertical SaaS or industry-specific software strongly preferred, • Proven ability to operate independently, you've built and run support systems without a playbook handed to you, and you know how to prioritize and execute when leadership isn't in the weeds with you, • Demonstrated track record of developing support reps into higher-tier contributors with specific examples of reps you've upleveled to grow into leads, • Comfort owning escalations and after-hours critical incidents personally, not just delegating, • Experience designing and managing out-of-service-hours coverage plans; on-call rotations, escalation paths, and after-hours SLAs, • High standards for customer experience with a natural gravitation toward white-glove service, • Analytical mindset with the ability to aggregate trends across large ticket volumes, identify root causes, and communicate findings with business context, • Strong written and verbal communication skills; you can de-escalate a frustrated customer and coach a junior rep in the same afternoon, • Data-driven with comfort in dashboards and using metrics to drive team performance and cross-functional decisions, • Hands-on experience implementing AI or automation in a support context, you can speak to measurable deflection or efficiency gains you've personally driven, • Experience with support platforms like Zendesk, Intercom, Freshdesk, or similarNice to Have, • Background in waste management, logistics, field service, or municipal services, • Experience with tools like Aircall or Fathom, • Experience writing internal playbooks, SOPs, or help center documentation at scale Benefits Compensation $115,000 - 125,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It's an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description Purpose Describe the primary goals, objectives or functions or outputs of this position. This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities List up to 10 main responsibilities for the job. Include information about the accountability and scope. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications Qualifications List required and preferred qualifications (up to 10). Include education, skills and experience. • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Project Description The ETS Business Systems Delivery (BSD) Customer Engagement Pega department supports, manages and implements a portfolio of ETS system capital initiatives with our Customer Operations, Electric Operations and Customer Energy Solution business partners. This ETS team supports each initiative from conception to implementation and provides the necessary ETS support required to either enhance existing systems, create or enhance interfaces and or design, develop, test and implement new applications. The Customer Engagement Pega Team is looking for a senior Project Manager with strong communications skills, to work with our existing ETS delivery team to design, develop, test and implement key functional enhancements based on business requirements from our product owner and regulator. The ideal candidate has strong communication and problem-solving skills, can help foster relationships, facilitate and coordinate standard project operations and support and drive excellence. Role & Responsibilities • · Ensure the project team complies with operational standards and adheres to Microsoft Azure DevOps protocols for reporting tasks, defects, and time., • · Organize and facilitate project status meetings, working sessions, and relevant scrum ceremonies (e.g., daily standups, backlog grooming, sprint retrospectives)., • · Prepare and distribute comprehensive progress reports and meeting minutes., • · Collaborate with the team to implement and maintain the overall project or work plan., • · Collaborate with product owners to prepare business requirements documentation., • · Coordinate project schedules in close collaboration with the Product Owner., • · Oversee adherence to all quality assurance processes, including periodic reviews and knowledge transitions, to minimize impact on project delivery., • · Effectively communicate all requirements, project plans, and changes in commitments to stakeholders., • · Manage relationships and coordinate activities across teams in different locations., • · Define release scope and schedule, prioritizing consistent and timely value delivery., • · Work collaboratively to identify obstacles and proactively facilitate their resolution., • · Seek management support to address and remove team impediments as necessary., • · Represent the project team during meetings and official functions., • · Develop and manage project and work plans for assigned program work streams., • · Balance and adjust scope, schedule, budget, quality, and risks to ensure successful project outcomes., • · Monitor progress at defined milestones, implementing corrective measures to keep projects on time and within budget., • · Secure senior management buy-in for all major project plans, commitments, and variations, including requirements, quality assurance, budget, schedule, and scope adjustments., • · Define team member roles and expectations, ensuring optimal resource utilization., • · Support team development by holding members accountable, removing obstacles, and facilitating growth., • · Leverage organizational resources to enhance capacity for project work., • · Help manage relationships with all suppliers and subcontractors. Monitor their progress and adherence to the contract. Required Skillset • · Strong knowledge of project management and software development methodology and tools: Agile, Waterfall, Scrum, SDLC, DevOps, SaFE, • · Experience leading and mentoring IT project teams, • · Strong verbal and written communication skills, • · Ability to react/produce in an Agile project atmosphere., • · Demonstrated ability to develop comprehensive business requirements documents and detailed user stories., • · Proficient in documenting and communicating project progress against established plans, and implementing corrective measures as needed., • · Ability to manage the success of metrics defined by the project and the organization., • · Ability to manage stakeholder relationships., • · Ability to define, implement, and maintain project process guidance (e.g., project plan and subordinate plans), tailoring organizational processes as needed in collaboration with Scrum Master., • · Ability to ensure team’s adherence to project processes and best practices identified in collaboration with Scrum Master., • · Ability to identify, clarify, and resolve issues and risks, escalating them as needed., • · Ability to negotiate changes to commitments/requirements., • · Ability to review ongoing and proposed projects to identify opportunities for reuse and process improvement.

Job Description Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it! As a Cato Sr. Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success. Curiosity - you have a desire to truly understand our customers' business needs. Creativity - you can find a sustainable path to yes. Empathy - you connect at a human level with our customers and you genuinely care Responsibilities: • Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology, • Develop meaningful relationships with key stakeholders within the customer as well as Cato's teams (Sales, Customer Success, R&D and Support Engineering), • 5+ years of experience in a Customer Success role at a high-growth SaaS software, technology vendor, or Cybersecurity company, • Experience in full commercial negotiations as well as some technical escalation, • Experience and exposure working with networking or security software solutions, • Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner), • Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions, • Ability to influence and persuade at all levels and gain a 'Trusted Advisor' status with key stakeholders, • Must be very well organized and able to work effectively in a nimble and fast-paced environment, • Effective problem solver, shows ownership and wants to see issues resolved, • Comfortable working within a geographically distributed team for a hyper-growth global organization, • Must be located within the Bay Area, CA, United States, • Solid technology background, ideally hands-on prior experience on at least a few of the following domains:, • Routing (static, BGP, EIGRP, etc.), • Switching, • SD-WAN, • Firewalls, Proxy, • Secure Web Gateway/CASB/DLP, • Identity Management (SSO, SAML, LDAP, etc.), • Threat protection mechanisms (IPS, AM, etc.), • Load Balancing, • Networking protocol analysis (TCP, UDP, IP, ICMP, etc.) Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits. As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. #LI-MR1

Job Title: Director, Front Office Department: Front Office Location: The Standard, High Line Reporting to: Rooms Director Job Purpose: The Director of the Front Office manages all aspects of the front office areas which may include, but are not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. The Director also assists the Hotel Manager in any requested tasks. Qualifications and Requirements: Brand Ambassador: Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us: • They are committed to and fully comprehend the idea of being of service, • They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences, • They are ambitious, vibrant and social/friendly individuals;, • They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend, • They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires, • They have personality and depth, • They have a desire and unyielding appetite for learning & knowledge—being in-the-know with what is happening in the city and around the world, • They are engaging, socially adept and solution-based individuals able to navigate the scene with confidence and ease, • They are able to entertain guests in a compassionate, respectful and meaningful manner, • They are authentically themselves, • They want to play a role in constructing a kinder and better world Essential: • Understanding: Ability to read, comprehend and carry out instructions according to established procedures, • Comprehension: Fluent in the English language, • Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks, • Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectations per SOP’s, • Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled, • Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations, • Bachelor’s degree in Hotel Management/Business Administration, • At least 5 years of work experience in Front Office/Guest Services Desirable: • Ability to multi-task, prioritize and work in a fast paced environment., • Ability to create, implement and analyze manual and automated reports, • Knowledgeable of all market segments, management strategies and techniques, • Operational knowledge of reservations and national sales process, • Knowledgeable of all corporate department functions, • Ability to develop and deliver effective training, • Comprehensive knowledge of personal computers and various property specific applications Physical: o Frequently standing up behind the desk and front office areas o Carrying or lifting items weighing up to 50 pounds o Handling various objects o Use a keyboard to operate various property management and reservations systems, etc. Main Responsibilities: • Provides an issue free work environment through motivation, support, empowerment and development for all personnel, • Proactively strives to build positive working relationships through teamwork and clear communication, • Ensures that all decisions and resulting actions are aligned with The Standard, High Line’s policy of 100% guest satisfaction producing a high level of service, • Has a strategic perspective by continuously developing our brand and integrating it into every aspect of the guest experience, • Approves and facilitates associates 90-day and annual performance reviews., • Assists in continuously evaluating the performance of Front Office staff and takes corrective actions when necessary, • Reviews daily arrivals and ensures all guest preferences and special requests are fulfilled, • Maintains and accounts for assigned cash bank and front office cash record on daily basis documenting as necessary, • Solves, rectifies and mediates guest’s issues, • Corrects billing adjustments when necessary, • Approves / Conducts monthly departmental meetings with Front Desk Managers including preparing the agenda, scheduling and preparing the meeting minutes/follow up, • Implements and monitors the “up-sell” incentive program, • Completes all ordering/purchasing for department in line with checkbook/budget to any variance to budget must be approved by senior management, • Establishes supply par levels and ensures proper supply on hand at all times, • Oversee productivity performance in all Front office areas, flexing labor when necessary, • Approves Front Office schedules as prepared by Front Desk Managers, • Approves hourly line staff 90 day and annual reviews, • Prepares Desk Manager 90 day and annual reviews, • Assists Front Desk Managers as necessary, • Monitors results of arrival and departure audits conducted by Front Desk Managers, • Plans and conducts departmental training, • Reviews and approve coaching / counseling (Disciplinary Action Forms) prepared by front Desk Managers, • Ensures Succession planning for Front Desk Managers, Supervisors and GSA’s, • Ensures daily information has been reviewed with all associates prior to the start of their shift by Front Desk Manager including VIP’s, • Ensures Groups are checked out, balances are paid and guest ledger is current for the day, • Reviews guests’ feedback from all sources and implements plans for improvement, • Resolves / covers any staff shortages that arise on shift and is proactive in resolving any future staffing issues, • Establishes and Maintains Front Office inventory controls as it relates to equipment, supplies and uniforms, • Maintains computer equipment for proper functioning and Resolves/Communicates with IT and PMS Support as required, • Prepares and follows up on incidents and accident reports, • Reviews no-shows and facilitates further action, • Attends Daily Management Action Meetings, • Attends weekly department head meeting, • Communicates with other departments: housekeeping, maintenance, banquets to ensure any outstanding guest issues have been resolved, • Reviews all group arrivals to ensure billing and room type information are correct, • Conducts interviews for front office positions as needed, • Reviews schedules and maintains productivity in line with budget, • Ensures that payroll is updated daily and edits are few as all associates are required to punch in / out, • Facilitates the training and development of all associates, • Assists Hotel Manager with any requested tasks, • Understands The Standard, High Line product and brand identity, and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures, • Performs daily Guest Service Agent duties during peak periods or as needed, • Have Internal 1 on 1 with each reporting Manager on a bimonthly basis, • Help team understand the need for correct and fair progressive discipline, • 30-60-90 day evaluation needed for all new hires, • Ensure that all rules apply fairly to the Front Office team, • Lead overall quality score and trip advisor score communication, • Develop junior managers with training and development plan, • Performs miscellaneous duties as required Compensation & Benefits • $105k - $115k per year, • Excellent and Affordable Health Care coverage, • Life Insurance, Disability Insurance, Pet Insurance, • 401k with Company match after 1 year, • Up to 104 hours of PTO/56 hours of Sick time a year and company recognized holidays, • Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace, • Employee Meals, Employee Referral Program, Commuter Discounts, • Regular fun staff events and celebrations!

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB The mission of a Clinical Staff Manager (CSM) is to ensure their VEG hospital has an effective support staff team who provide excellent patient care and embody the VEG way. CSMs provide their VEGgies with equitable support, tools, resources, and autonomy necessary to create an environment of high medical quality and care so that VEG is the best hospital for emergency professionals who will brag about their jobs and make their friends jealous. CSMs collaborate with their local and regional leadership teams to build relationships between all departments and work together to implement VEG wide initiatives and achieve the hospitals' goals. WHAT YOU'LL DO People Empowerment and Development: Recruitment • Directly responsible for interviewing, hiring and training a diverse group of new VEG Credentialed Veterinary Technicians and Veterinary Assistants in partnership with the other leadership team members, particularly the Medical Director and Regional Support Staff Director, • Directly oversee support staff team and engage as an active and present leader across the hospital with all teams and all shifts, • Foster a learning culture to support learners at every level, • Responsible for educating the veterinary support staff team through formal education track and informal coaching by utilizing Technician Trainers and other training tools, • Serve as the initial point of contact for support staff concerns and seeks assistance from the hospital leadership as needed, • Address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care, • Liaise with the leadership to bridge gaps and unify team members, • Incorporates feedback from doctors in guiding the growth and development of support staff team members, • Lead the team of Shift Leads to identify areas for process improvements and present solutions in coordination with the Medical Director and Technician Trainer, • Participate in all group and leadership meetings to promote practice alignment, • Recruiting (interview cadence, candidate feedback) - in coordination with Talent Partner, • Onboarding activities, including maintaining contact with VEGgies pre-hire and creating a great first day/week/month experience (templated timelines, content and schedules) - in coordination with People Coordinator, • Training and Development (customized plans, documentation, resources)- all credentialed veterinary technician growth plans and development meetings in coordination with Medical Director and Technician Trainer, • HR Operations (complete bi-weekly payroll, complete I9s within 3 days, benefit enrollments, responsibly navigate leave programs and accommodations) - in coordination with Hospital Manager and People Partner, • Performance Management (meeting cadence, documentation, succession planning, accountability) in coordination with Hospital Manager and People Partner Customer Experience • Partner with hospital leadership on workflow, the Spikes, the VEG Triage and the three dimensions of customer experience, • Assist with immediate customer concerns professionally and to the customers satisfaction and follow up with leadership for long term solution Develop and maintain key business processes related to: • Develop and maintain the support staff team's schedule and leave requests, • Organize student interns and externships in coordination with Veterinary Technician Program Relations Manager and Technician Trainer, • With the Medical Director, establishes expectations and maintain standards of excellence, • Work with the leadership team, including the Medical Director, to ensure the support staff team has the supplies and tools needed to be successful, • Work with leadership team and the Technician Trainer to address patient care issues and develop solutions, • Ensure best utilization of support staff team which is needed to offer the best patient and customer care in coordination with the Medical Director and Regional Support Staff Director, • Work with Technician Trainer and Regional Support Staff Director to ensure credentialed veterinary technicians maintain licenses, • Ensure efficient workflow of the hospital in collaboration with the leadership team, • Ensures downtime is optimized by the support staff team, • Support the hospital manager in addressing staffing payroll and compensation decisions, • Ensure support staff payroll budgets stay within goals, • Develop a growth plan for maximizing financial investment, • Stay in tune with how the support staff team members are utilized on the floor, create a plan to pivot where appropriate, • Approve individual expenses of support staff staff, with budgetary oversight from Hospital Manager WHAT YOU NEED • 5+ years of experience in clinical veterinary technician role, • 2+ years of experience in a leadership role, • Must be enrolled in a Credentialing Support Program (CSP) and able to become a Credentialed Veterinary Technician for the state in which you will work within one year of employment. If unable to complete a credentialing program or pass the VTNE within one year, will not be able to remain in the position., • Flexibility to work 5 days per week, to include weekends and holidays as part of a rotating schedule, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Constantly works to develop their own leadership skills, • Flexibility to attend regional, national or local leadership and support staff meetings as required, • Ability to work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match, • Comprehensive health and wellness benefits, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling, • Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous referral reward program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

About Jones Road Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn't need more beauty products - it needs better ones. Clean, strategic, high-grade formulations that work on every skin type and tone, as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled. About the Role We're looking for a Social & Community Associate to join our Marketing team and help build, engage, and nurture the communities that have formed around our brand. Reporting to our Senior Manager of Social Media, you'll be the voice and heart of our social channels - creating meaningful content and fostering relationships with our loyal customers. The ideal candidate is a natural relationship builder who thrives in fast-paced environments and has a genuine passion for social media and connecting with people. You'll collaborate closely with our Brand, Customer Experience, Product, and Creative teams to ensure our community feels heard, valued, and inspired. What You'll Do Social Media Support • Assist with day-to-day posting on all social accounts across Instagram, TikTok, and Facebook, • Develop and execute a community management strategy across Instagram, TikTok, Facebook, and Reddit (paid and organic), • Own day-to-day management of our Roadies community (80K+ brand fans), including drafting announcements (product launches, discontinuations, store openings), responding to posts, moderating content, and handling conflict resolution and escalation, • Build and optimize our Nectar AI database to improve the relevance, accuracy, and tone of social responses, • Stay plugged into emerging trends and adapt / develop content quickly to capitalize on new opportunities, • Support content development and execution in collaboration with the Senior Manager of Social Media What You'll Bring • 2–4 years of social media and community management experience, • Bachelor's degree preferred, • Exceptional written and verbal communication skills with a warm, authentic voice, • Strong multitasking abilities and comfort working independently across multiple platforms, • Proven relationship-building skills and genuine enjoyment of connecting with people, • Experience in scrappy, fast-moving startup environments, • Deep understanding of social media platforms and community dynamics What Success Looks Like • Consistent growth in community size and engagement across all platforms, • Positive social sentiment and strong brand perception, • Improved content engagement metrics over time, • Deeper relationships between Jones Road and our most loyal customers, • Timely and effective resolution of community issues in partnership with the Customer Experience team Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The salary range for this position is: $58,000 - $72,000. This role may also be eligible for an annual bonus.

Job Description At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: • A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment., • Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks., • Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. Scope of role If you’ve worked hands-on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. We are looking for a Senior Customer Success Manager to join our New York team at ITRS. This is not a generalist Customer Success role. We are looking for someone with strong technical credibility in monitoring and observability, who can operate confidently in complex enterprise environments and build trusted relationships with both technical and senior business stakeholders. Our customers expect more than strong communication and process discipline. They need someone who understands enterprise operations, hybrid estates, adoption risk, and the practical realities of using monitoring and observability platforms in regulated, business-critical environments. You will be able to connect technical capability to business value, guide customers through adoption and value realisation, and act as a trusted advisor across strategic accounts. This is a hybrid role from our New York office and offers in the region of $130,000 - $160,000 per annum dependant on relative skill set. As a Senior Customer Success Manager, you will: • Build strong relationships with enterprise customers as their advocate, strategic advisor, and trusted partner, • Translate customer goals into adoption, value, and success strategies using ITRS products, • Monitor and analyse customer health, platform usage, and adoption to identify risks and drive proactive interventions, • Work closely with customer stakeholders across engineering, operations, architecture, and leadership teams, • Capture customer feedback and partner with Support, Product, Engineering, and Account Management to improve customer outcomes, • Document customer engagement, risks, actions, outcomes, and opportunities with clear visibility across the account base, • 8+ years in a customer-facing technical role, • Proven experience in Customer Success or Technical Account Management, • Hands-on experience with monitoring and observability platforms, this is essential, • Strong understanding of enterprise-scale environments, including complex hybrid estates spanning on-prem and cloud, • Financial Services experience, ideally within banking, capital markets, trading, payments, or similarly regulated environments, • Strong analytical capability, with experience interpreting usage, health, and adoption metrics, • Excellent communication skills, with the ability to engage credibly from engineers through to executive stakeholders, • The confidence to work independently, proactively, and collaboratively in a growing function It would be beneficial to have: • Experience with ITRS products, such as Geneos, • Experience with platforms such as Dynatrace, AppDynamics, Splunk, Datadog, New Relic, Prometheus, Grafana, Elastic, LogicMonitor, ScienceLogic, Moogsoft, or similar, • Exposure to high-availability or real-time enterprise environments, • Practical understanding of Public Cloud and AI in enterprise operations contexts You are likely to be successful in this role if you can: • Build credibility quickly with technical and senior stakeholders in large enterprise accounts, • Translate monitoring and observability capabilities into practical customer value, • Use health, usage, and adoption data to identify risk early and take action before issues escalate, • Lead value-led conversations that go beyond relationship management and into measurable outcomes, • Operate effectively in complex, regulated, politically nuanced customer environments This role is unlikely to be the right fit if your experience is primarily in: • Generalist SaaS Customer Success without technical product depth, • Purely commercial or quota-carrying sales roles without post-sales ownership, • Customer support roles without enterprise relationship management, • Health Insurance, Vision Plan, and Dental Cover for you and your dependants, • HSA & FSA, • Employee Assistance Programme, • Health Advocate, Talk Space, One Medical, Teladoc, • 401(k), • Commuter benefits, • Remote Hybrid Working, • Enhanced Parental Leave, • Life and AD&D Insurance, • 20 Days Holiday + Public Holidays + 3 days paid volunteering leave, • Referral Bonus, • Buy and Sell Holiday, • Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Company History The origins of Prym date back to 1530, making it one of the oldest family-owned industrial companies in the world. Founded by Wilhelm Prym as a goldsmith in Aachen, the company has shown remarkable resilience and adaptability throughout its nearly five-century history. In the mid-17th century, Prym relocated to Stolberg and shifted its focus to brass production. As demand for brass products declined, the company pivoted to machine production of metal haberdashery, establishing itself as a leader in this field. A significant milestone in Prym's history occurred in 1903 when Hans F. Prym developed the innovative s-spring press fastener, which revolutionized fastening solutions. This invention, produced in countless colors and shapes, has solidified Prym's reputation for quality and reliability, showcasing the company’s commitment to innovation. Today, Prym thrives with over 3,500 employees across 30 locations in 18 countries and 9 production sites. Under the William Prym Holding, four independent divisions operate globally, each catering to distinct market needs. Prym Consumer is the first choice for textile handicraft, Prym Fashion serves the fashion industry with exceptional customer service and tailored solutions, Prym Intimates offers innovative accessory solutions for lingerie, swimwear, and athleisure, while Inovan Prym specializes in unique engineering for metal and hybrid processing. As a majority-owned family business, Prym remains dedicated to its founding values while embracing the dynamic needs of its customers, playing a vital role in shaping the future of crafting and textile innovation. Summary/Objective The Product Development Assistant specializes in buttons, fasteners, and functional fashion trims. This role is crucial to the success of our seasonal collections, bridging the gap between design concepts and final production. The Assistant will be responsible for creating sample cards, maintaining the sample area, tracking incoming samples, and managing data entry. The ideal candidate will work closely with our Hong Kong team to ensure accurate and timely execution of all development tasks. Essential Functions • Sample Card Making: Manually create physical button/fastener sample cards and presentation boards to showcase new designs for sales meetings and internal reviews., • Digital Design/Template Creation: Design and create all sample card templates and product specification sheets digitally (e.g., using Adobe Illustrator or Microsoft Office)., • Sample Tracking & Receipt: Receive, log, and track all incoming prototypes, lab dips, and sample submissions from global vendors, ensuring they are approved in a timely manner., • PDDB System/Data Entry: Enter new product data, style numbers, and revisions into the Product Development Database (PDDB) / PLM system, ensuring 100% accuracy., • Sample Area Management: Organize and maintain the physical sample library/area, ensuring all items are properly labeled, filed, and easily accessible., • Replenishment: Maintain inventory of sample drawers, replenishing button and fastener samples as needed for development and showroom use., • Hong Kong Team Communication: Collaborate daily with the Hong Kong team via email and Microsoft Teams to follow up on pending issues, sample status, and factory requests., • Special Projects: Support the PD Manager on special projects, including market research, competitive analysis, and seasonal product organization., • Other duties as assigned Required Education and Experience • Bachelor’s Degree in Fashion, Marketing, Business Administration, or other related degree, • 1-3 years of experience in product development, fashion accessories, or trim sourcing (buttons/fasteners experience is a plus), • Must be proficient in MS Office (Word, Excel and PowerPoint, SharePoint and Microsoft Teams) and basic Adobe Illustrator, • Excellent oral, written communication, and presentation skills., • Strong organizational skills-able to focus, prioritize and follow through. Preferred Education and Experience • Experience in buttons and fasteners, • CAD Skills, • Experience working with an international team Supervisory Responsibility This position has no supervisory function. Career Path Progression from this position Product Development Specialist Travel This position does not require travel. Work Environment or Working Conditions This job operates in a combination of professional office and basement environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Demands • Ability to lift 5 – 20 lbs. periodically and 50 lbs. on occasion, • Ability to stand/walk for up to 8 hours, • Ability to sit for up to 8 hours EEO Statement EOE/Vet/Disabled

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (30 mins) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Role: Senior Project Manager Location: New York, NY (Hybrid) Duration: 12+ Months (Possible Extension) Key Responsibilities: • Define and articulate the product vision, strategy, and roadmap for the Loss Forecast Platform, aligning with overall business objectives and regulatory requirements., • Conduct market research, competitive analysis, and gather stakeholder feedback to identify new opportunities and inform product decisions., • Translate high-level strategic objectives into detailed product requirements and user stories to bring efficiency to the organization., • ensure delivered solutions meet specified requirements and quality standards., • Effectively communicate product updates, progress, risks, and challenges to senior management and relevant stakeholders., • Manage expectations and negotiate-scope trade-offs to achieve optimal outcomes., • Monitor platform performance, user feedback, and regulatory changes to identify areas for continuous improvement and innovation. Required: • Experience in product management, business analysis, or a similar role within financial services, with a strong focus on risk., • Experience with CCAR, DFAST, or similar regulatory stress testing frameworks and loss forecasting processes., • Proven track record of successfully delivering complex technology platforms or products in an agile environment., • Knowledge of relevant technologies and platforms used in risk management and data management. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ___ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Title: Senior Technical Agile Project Manager Location: New York, NY (100% Remote Role) Duration: 12+ Months Contract Pay Rate: $56-$66/hr (W2), depending on experience Interview Mode: 1st round via Teams. 2nd round onsite in NYC (despite being remote rote) NOTE: MUST BE ABLE TO ONBOARD FOR FIRST WEEK ONSITE IN NYC. REST OF ROLE IS REMOTE Position Overview Our Fortune 500 client located in New York, NY is seeking a Senior Technical Agile Project Manager to support enterprise Customer Engagement initiatives within the clients' Business Systems Delivery (BSD) organization. This role will lead the delivery of complex, cross-functional technology projects focused on Pega-based platforms, customer operations, and digital transformation initiatives. The ideal candidate will bring strong experience in Agile and hybrid delivery environments, with the ability to manage full project lifecycles from planning through implementation. This individual will work closely with Product Owners, engineering teams, and business stakeholders to drive execution, ensure alignment, and deliver high-quality solutions that meet both business and regulatory requirements. Key Responsibilities Project & Program Delivery • Plan, organize, and manage large-scale, cross-functional IT projects with significant business impact, • Develop and maintain project roadmaps, schedules, and work plans, ensuring alignment with business objectives, • Balance scope, schedule, budget, quality, and risk to drive successful project outcomes, • Lead and facilitate Agile ceremonies including daily standups, sprint planning, backlog grooming, and retrospectives, • Support Agile, Scrum, SAFe, and Waterfall delivery models as required, • Ensure adherence to SDLC and DevOps best practices, • Act as the primary point of contact for business stakeholders, product owners, and leadership teams, • Communicate project status, risks, and key decisions through reports, dashboards, and executive presentations, • Ensure compliance with Azure DevOps processes for tracking tasks, defects, and progress, • Define release scope and schedules, ensuring timely and reliable delivery of business value, • Identify and remove delivery impediments, escalating risks when necessary, • Lead and mentor project teams, defining roles and responsibilities to optimize performance, • Coordinate activities across internal teams, vendors, and subcontractors, • Identify opportunities for process improvement, reuse, and efficiency gains, • Define and maintain project management processes, standards, and best practices, • Strong experience as a Technical Project Manager / Agile Delivery Lead in enterprise environments, • Deep knowledge of Agile, Scrum, SAFe, Waterfall, SDLC, and DevOps methodologies, • Proven experience managing complex, cross-functional IT projects, • Experience with Azure DevOps for project tracking and delivery management, • Strong experience with API integrations and cloud-based project delivery (Azure preferred), • Demonstrated ability to manage stakeholders, risks, and competing priorities, • Excellent communication, facilitation, and leadership skills Must Have • Agile Delivery Leadership, • Technical Project Management, • API Integration, • Cloud Migration / Cloud Delivery Management, • Azure DevOps, • Product Roadmap Development & Communication, • Strong Stakeholder Management, • Experience with Pega platforms, • Experience in Customer Engagement or Utilities domain At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Mission The Client Services Manager owns the day-to-day execution and client experience across a shared book of direct and programmatic accounts. This role is the connective tissue between clients and Kargo's internal teams — ensuring campaigns launch correctly, perform to goal, and create the conditions for retention and growth. Without this role, client relationships erode and revenue opportunities go unnoticed. This is a hybrid role requiring onsite presence 4 days per week. Outcomes — What Success Looks Like in 6–12 Months • Campaigns executing on time and on spec across the portfolio — Assigned accounts move through the full campaign lifecycle — kickoff through delivery — without chronic delays, missing assets, or escalations caused by execution gaps., • Client relationships that are warm, responsive, and trust-based — Clients on this book of business feel well-served, respond positively to outreach, and view Kargo as a reliable partner rather than a vendor to manage., • Reporting delivered with insight, not just data — Performance reports are going out on schedule and include clear takeaways that help clients understand what's working and what to do next., • Upsell and renewal opportunities identified and flagged proactively — At least a defined set of incremental or renewal opportunities are surfaced and handed to sales or senior CS with enough lead time to act on them. Required • 3+ years of experience in digital media, ad tech, or a client-facing role in agency planning, buying, or ad operations, • Working knowledge of direct and programmatic campaign mechanics, including trafficking, tagging, and asset collection, • Proficiency in MS Excel and Google Sheets for reporting, analysis, and data organization, • Strong written and verbal communication skills, including the ability to build and deliver clear client-facing presentations, • Experience working across cross-functional teams including sales, operations, and creative Attention to Detail and Follow-Through • Catches discrepancies in assets, tags, and reporting before they become client issues, • Identifies issues early and moves toward a solution before escalating, • Keeps clients and internal stakeholders informed with updates that are timely, accurate, and appropriately concise, • Works well alongside sales, operations, and senior CS team members — sharing context freely and following through on shared commitments, • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Big Picture: kargo.com Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.

As we mark our 30th anniversary, we're proud to continue delivering exceptional project experiences to our clients. We're looking for a Project Manager to join our Architectural Solutions team who will play a key role in bringing our client visions to life from start to finish. This dynamic role is all about leading the full project life cycle — from concept to completion — while collaborating across departments to ensure smooth execution and outstanding results. If you have experience with demountable walls, this is the job for you. 🌟 Essential Job Responsibilities: As a key player in our project success, you'll take on a variety of impactful responsibilities that ensure each client experience is seamless, professional, and true to the Officeworks standard. • Lead Vendor & Subcontractor Coordination, • Represent Officeworks by Participating in Client Meetings, • Create & Support Timely Project Milestones, • Conduct On-Site Field Measurements, • Be a Brand Ambassador- Conduct yourself in a way that reflects our company values, culture, and commitment to excellence., • Prepare for Flawless Installations, • Own the Punch List Process, • Track & Resolve Open Issues, • Manage final project wrap-up, • Be Reliable & Present Required Skills/Abilities: • Construction/construction process experience, • Knowledge of architectural products portfolio and how it integrates into the construction process., • PC Skills: Microsoft Windows including Word, Excel, PowerPoint, • Strong oral, presentation, written & interpersonal skills., • Ability to work well as part of a team., • Strong analytical and problem-solving skills, • Fluent in workplace performance concepts/conversation., • Working knowledge of construction/electrical/technology fields., • Ability to work independently and in a fast-paced environment., • Ability to anticipate work needs and interact professionally with customers., • Excellent organizational skills and attention to detail. Education and Experience: • Bachelor’s degree or equivalent experience., • 3-5 years project management experience in an architectural product, construction or furniture environment with measurable success, preferably with business-to-business exposure.

Company Background The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit, and a true creative attitude. A destination layered with events and amusements that leave you with an uplifted feeling. The Standard's irreverent and playful sensibility, combined with careful consideration of design, detail, and service, has established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness. Mission Statement To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home. Our Purpose The Standard’s commitment is to be an anchor for each neighborhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways. Our promise is to ensure that a stay is an experience and that memory means making friends and having stories to tell. To understand why it exists is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, hideaway, make-believe, and do so whilst being yourself and having fun doing it. We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE! #StandardFamily Job Title: Food and Beverage Manager Department: Food and Beverage Location: The Standard, High Line Reporting to: Director, Food and Beverage Responsible for: Food and Beverage- The Plaza/ The Living Room Job Purpose: The F&B Manager is responsible for assisting The Plaza and The Living Room with coverage during service for all needed meal periods. This position requires full availability as it does not guarantee a consistent schedule and it’s based on coverage needs due to paid time off (PTO), business volumes, and events. Main Duties & Responsibilities • Directly responsible for guest needs and service in the restaurant and related areas of the hotel., • Recruit and process staff for an outlet where and when necessary., • Initiate a complete training of said staff, including all required documentation and tests., • Assure all new front-of-house employees have received training materials and are properly tested before receiving scheduled non-training shifts., • Work closely as a team and communicate effectively with all other F&B managers., • Responsible for appearance and upkeep of areas of responsibility., • Responsible for the requisition and stocking of all products sold/used in the area of responsibility., • Responsible for the quality of food, beverage, and service presented to the customer., • Ensure there is sufficient coverage of each scheduled shift that you are leading., • Ensure all floor staff work is satisfactorily completed pre and post-shift., • Ensure floor staff are performing up to standards during shift, if not above and beyond., • Continue to train staff on product knowledge, protocol, and any policy/procedure changes., • Oversee floor staff, ensuring that they adhere to conduct requirements as per Employee Handbook/SOPs., • Delegate duties to floor staff to facilitate the day-to-day operation of the restaurant and be able to fulfill other duties assigned by management., • Ensure line employees are in properly maintained and appropriate uniforms dictated by position., • Responsible for completing all paperwork requirements at the end of the shift, including cash drops, RS check drops, and night auditor drops., • Complete tip sheets and daily logs., • Perform other duties as requested by GM, AGM, and F&B Director., • Welcome guests, seat tables, and maximize the selling potential of the restaurant area. Specific Requirements • Full availability required including but not exclusive of late nights and weekends., • Able to cover different schedules based on business needs, PTO, and events., • Ability to read, comprehend, and carry out instructions according to established procedures., • Fluent in the English language., • Work efficiently, utilize multi-tasking, prioritize tasks, • Adherence to uniform, grooming, and personal hygiene standards and expectations per standard of operating procedures., • Adherence to posted schedule and arrival time and attendance at mandatory meetings., • Personal comportment in line with Standard, New York policies, standards, and expectations., • Extensive knowledge of Squirrel POS., • Have an outgoing, upbeat personality, positive attitude, and flair., • Can handle the pressure of a high-volume, high-energy outlet., • Be an inspiring and motivational leader., • Can maintain a high level of confidentiality., • Strong communication and management skills., • Guest service oriented., • Previous work experience in restaurant management., • Multi-lingual, desirable. Physical Requirements • Able to work standing for a minimum period of 8 hours a day., • Periodical bending, kneeling, and stretching., • Able to pull, push, carry, and lift at least 40 pounds of force., • Must be able to seize, grasp, turn, and hold objects with hands. Compensation and Benefits: • Pay Range: $65k - $75k per year, • Excellent and Affordable Health Care coverage, • Life Insurance, Disability Insurance, Pet Insurance, • 401k with company match after 1 year, • 160 hours of PTO/ year and Company recognized holidays, • Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace, • Employee Meals, Employee Referral Program, Commuter Discounts, • Regular fun staff events and celebrations!!

Job Description📌 About Alpaca Health Alpaca Health is a business-in-a-box for autism care providers to launch, run, and grow independent practices. We help clinicians get in-network with insurance, find their first caseload of clients, and eliminate admin overhead with an AI-powered EHR. We believe the future of healthcare should be led by clinicians, not corporations, and are dedicated to helping clinicians become owners. We're growing fast, 30% MoM, and we're just getting started. Our top priority is helping clinician-entrepreneurs and families connect and thrive. Today, we operate in Texas and Colorado, but we’re excited to open up 4 more states in 2026. We’ve raised $12M+ from leading VCs including Core Innovation Capital, Adverb Ventures and South Park Commons. 🎯 Role: Customer Success Manager We are hiring a Customer Success Manager to help autism care practices succeed on the Alpaca platform. This role goes far beyond traditional customer success. It is about helping providers grow sustainable, high-quality, and revenue-generating practices. The reality is - in order to run an ethical ABA practice, clinicians and, by extension, Alpaca need to understand the financials of the practice. You will work closely with clinicians and practice owners to strengthen operations, decrease time-to-intake, and deliver higher-quality outcomes to more families. You will act as a trusted advisor, operator, and growth partner. This is a high-ownership role with direct impact on provider outcomes and company performance. What You’ll DoAct as a strategic advisor to providers * Build trusted relationships with clinicians and practice owners. * Diagnose practice challenges and develop actionable growth plans. * Track performance metrics and ensure providers are progressing toward goals. * Share best practices across the network to improve clinical and business outcomes. Improve product adoption and operational excellence * Help providers use Alpaca’s tools effectively to run their practice. * Surface workflow issues and collaborate with Product and Operations to improve systems. * Translate real-world provider feedback into scalable playbooks and process improvements. Own outcomes, not just activity * Measure success through provider growth, retention, and revenue performance. * Prioritize high-impact work rather than routine check-ins or reactive support. * Step into ambiguous situations and move them forward with urgency and structure. Drive practice growth and revenue outcomes * Partner with clinicians to understand weekly billable hours and optimize utilization, scheduling, cancellations, etc. * Identify operational bottlenecks across intake, scheduling, authorizations, documentation, and billing. * Support providers in hiring, staffing planning, and scaling their services responsibly. 🧠 Who We’re Looking For * Work incredibly hard. As a startup, the hours stretch beyond the traditional 9-5, especially as an organization that supports practices across time zones (including Hawaii) * Think like owners and care deeply about real outcomes. * Are comfortable working in fast-moving, high-accountability environments. * Can turn messy operational realities into structured plans. * Communicate clearly and build trust quickly. * Are data-driven and comfortable working with performance metrics. * Are ambitious and excited to grow into leadership roles as the company scales. NYC-based candidates preferred. We work primarily in person. 🚀 Why Join * Direct impact on families and clinicians from day one. * Real ownership over provider growth and network performance. * Exposure to company-building across product, operations, and go-to-market. * Fast learning curve and strong leadership growth opportunities. Compensation 💵 Competitive salary 📈 Meaningful equity 🏥 Health benefits 🏖️ Flexible PTO Compensation Range: $80K - $160K

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentWhat will this interview process look like?, • We believe that interviews should be a two-way street — an opportunity for us to get to know you, and for you to learn about life at Nestig. To help you feel prepared and confident, we’ve outlined each step of this recruitment process HERE.Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Who is Copyleaks? We’re dedicated to cultivating secure environments that encourage the sharing of ideas and empower authenticity. Each day, the world’s largest businesses and educational institutes and millions of individuals trust our exclusive AI-powered text analysis to identify potential plagiarism and AI-generated content, provide full transparency around responsible AI adoption, ensure error-free writing, and protect IP and copyright. We’re looking for a dynamic Sr. Customer Success Manager for the Enterprise segment to join our growing Success Team. Reporting to the Vice President of Customer Success and collaborating closely with sales, and the R&D team, you’ll support our customers throughout the post-sales customer journey, responsible for customer retention, growth support and advocacy. About the role: • Main contact for key customers, responsible for the orchestration or execution of customer success deliverables, customer experience, renewal, and growth., • Ensure customers reach their business objectives related to the use of our services by proactively providing customers with change management, process and technology best practices., • Develop and maintain stakeholder relationships with the customer’s IT and business leadership and decision-makers within customer organizations, from project team to senior/executive management., • Develop and expand relationships with decision making stakeholders and project teams to understand and help deliver business value., • Create and execute engagement plans to identify and mitigate risks to customer retention and growth., • Drive a highly effective renewal process and ensure growth opportunities are identified and shared with the sales team., • Be the internal voice of the customer, influencing product road map and how we operate., • Be an integral part of how we grow and develop our Customer Success strategy. Identify opportunities for how we work to effectively and efficiently engage with customers and help build scalable and repeatable processes and programs. Key skills: • Consultative engagement skills with emphasis on problem solving and communication, • Change management and communication experience in driving systems business value and adoption, • Strong commercial skills and awareness, • AI-augmented productivity skills to deliver work efficiently but more importantly with high impact, • Internal cross team collaboration, • Relationship building across customers’ hierarchies and functions, • Thriving in an evolving scale-up environment, desire to be part of building and growing an AI company, • Working knowledge across countries and cultures is a strong benefit Qualifications • 5+ years of experience in Customer Success, Account Management, or similar client-facing roles within B2B SaaS, • Proven ability to drive customer retention, renewals, and expansion within enterprise accounts, • Strong stakeholder management skills, with experience engaging both technical teams and executive leadership, • Demonstrated consultative approach and commercial acumen, including identifying growth opportunities and mitigating churn risk, • Ability to commute 3x per week to the Flatiron office (Manhattan, NY)

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. Rokt mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting 400 million customers across the world’s leading companies. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Customer Success Manager, Customer Data Platform (CDP) Target total compensation ranges from $160,000 - $175,000, including a fixed annual salary of $115,00 - $120,000, an employee equity plan grant, and world-class benefits. mParticle by Rokt is looking for an experienced Customer Success Manager to work with our top tier customer base which includes some of the world’s best consumer-facing brands at a global level. Our Customer Success team is tasked with strengthening and expanding our relationships at all levels of the client organization. The candidate qualified for this role has proven experience supporting high revenue, large scale customers, on a global level. An ideal CSM possesses a clear understanding of the partners' organization and their overall business strategy, and has frequent dialogue with key stakeholders. The CSM drives expansion of data-driven use cases and up-sells platform products and features. In order to do so, the CSM should possess the ability to understand a customer’s business needs & articulate the value of an enterprise platform to collect and connect data for consumer-focused initiatives. This is a highly collaborative individual who works closely with mParticle’s Solutions, Sales & Product teams to provide client feedback and influence our product roadmap. Success in this role is defined by client retention, expansion and satisfaction. About the Role: • Build and maintain strong, trusted relationships with key stakeholders and decision-makers within strategic accounts; act as the main point of contact and advocate for the customer., • Partner with customers to understand their business goals and objectives, and develop tailored success plans that drive measurable outcomes (e.g., reducing customer acquisition costs, increasing retention, optimizing campaign performance)., • Provide expert guidance on the mParticle platform, helping customers maximize value through use case enablement, best practices, and ongoing consultation., • Collaborate with internal teams (Solutions Consulting, Sales, Product, and other cross-functional partners) to develop and execute strategic account plans that align with customer goals and mParticle business objectives. About you: • 3+ years of experience in Customer Success / Account Management / Solutions Consulting in enterprise SaaS (preferred experience with data, martech, CDPs, or developer-adjacent platforms)., • Proven experience supporting high revenue, large-scale, global customers, including senior stakeholder engagement and executive-level communication., • Strong ability to understand a customer’s business strategy and translate it into data-driven success plans, platform adoption, and measurable outcomes., • Excellent cross-functional collaboration skills—able to partner effectively with Solutions, Sales, and Product to deliver outcomes and incorporate customer feedback into product direction. About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Doceree is the only Healthcare OS in the pharmaceutical ecosystem. As the first global network of physician-only platforms for programmatic messaging, Doceree is transforming the digital communication landscape in the global healthcare industry. Doceree provides the most comprehensive solution to Healthcare and Life Sciences advertisers to reach their target audience in the most effective and efficient way through programmatic digital advertising. Our Core Belief: Technology can connect fragmented healthcare ecosystems to deliver information when it is most needed to improve patients' outcomes. We are expanding our footprints across the globe and enhancing our services, offering, and developing new products and solutions to address the unmet needs of the industry. Doceree is operating in 25 countries currently with offices in the US, India, and UK. What you’ll Do As the Social Media Manager you will play a critical role in amplifying Doceree’s marketing efforts across LinkedIn (primary focus), Instagram, Facebook, and X (Twitter), while also supporting broader content marketing initiatives. This role will help shape and elevate Doceree’s voice in the U.S. market, including supporting thought leadership from our leadership team. This position will develop and execute channel-wise promotion strategies for ongoing campaigns and larger marketing initiatives, ensuring maximum reach, engagement, and lead generation across pharma brands, agencies, and HCP-focused audiences. The ideal candidate will have a strong grasp of social media strategies, along with experience supporting B2B content marketing and thought leadership. Campaign Amplification: • Strategically promote Doceree’s ongoing marketing campaigns, product initiatives (including data, AI, and point-of-care solutions), and thought leadership content through a mix of organic and paid efforts. Paid Social & Lead Generation: • Plan, execute, and optimize boosted posts and paid campaigns to drive awareness, engagement with a strong focus on LinkedIn and B2B healthcare/pharma audiences. Performance Optimization: • Track and analyze key social media metrics (engagement, reach, CTR, conversion rates, etc.), providing data-backed recommendations to improve campaign performance and overall marketing impact. Audience Targeting & Ad Optimization: • Leverage platform-specific targeting tools to effectively reach pharma marketers, agencies, and healthcare professional audiences, ensuring campaigns are optimized for relevance and performance. Content Creation & Visual Execution: • Create and adapt social-first content, including graphics, short-form videos, and campaign visuals tailored to each platform. Utilize tools such as Adobe Creative Suite, CapCut, or similar platforms to develop engaging, on-brand content that supports campaign goals and thought leadership initiatives. Content & Thought Leadership Collaboration: • Work closely with content, creative, and corporate communications teams, as well as leadership, to support the development and amplification of consistent messaging, executive thought leadership, and brand voice across platforms. Trend & Competitor Analysis: • Stay updated on the latest social media trends, platform updates, and best practices within B2B, healthcare, and pharma marketing to keep Doceree’s approach competitive and forward-looking. Who you are • 5 years of experience in social media marketing, with a strong focus on B2B brands., • Proven expertise in LinkedIn advertising, including lead-gen campaigns, audience segmentation, and analytics., • Hands-on experience in boosting posts and running paid campaigns across LinkedIn, Instagram, Facebook, and X., • Strong analytical skills with experience using social media analytics tools (LinkedIn Campaign Manager, Meta Ads Manager, Google Analytics, etc.)., • Ability to craft platform-specific strategies that drive engagement and conversions., • Experience creating social content and visuals using tools such as Adobe Creative Suite, CapCut, or similar platforms., • Excellent communication and project management skills., • Experience in healthcare, pharma, or technology marketing is a strong plus., • Entrepreneurial and adaptable – you are energized by the ambiguity, comfortable building structure where little exists, and motivated by the opportunity to be part of a high-growth company. Benefits • Competitive salary and bonus, • Stellar health care plan options for you and your family (Medical, Dental & Vision), • 401K + 4% Matching, • Generous PTO, vacations & sick leave, • Extensive paid parental/maternity leave, • Team events At Doceree, we know that our Company’s strength lies in the diversity of our employees. Doceree is proud to be an Equal Opportunity Employer and we provide equal employment and advancement opportunities to all individuals, regardless of their race, colour, national origin, religion, sex, parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description Talent will be hired at a level commensurate with experience. This role is field-based, and candidates should live within a reasonable distance from the primary city. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities: • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives., • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments., • Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have., • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment., • Driving a personal auto or company car or truck, or a powered piece of material handling equipment External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE Regal is seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal across their businesses. As the Manager of Customer Support & Experience, you will be a hands-on leader responsible for scaling day-to-day support operations, SLAs, escalation and incident management, and team development. You’ll partner closely with Customer Success, Implementations, Product, and Engineering to resolve complex issues, surface customer insights, and continuously improve both the customer experience and internal support processes. This role is ideal for someone who thrives in a fast-growing B2B SaaS environment, enjoys building scalable systems, and leads with empathy, accountability, and a strong bias toward action. RESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job Description Role: Buyside Customer Success Location: Remote, Latin America Reports to: Manager, Buyside About Axial Axial is the trusted online M&A sourcing platform for professional acquirers and sellers of privately held small businesses. We have built a pioneering digital transaction platform that radically improves the speed, confidentiality, and success by which small businesses hire M&A advisors, engage with potential acquirers, and achieve successful exits. In 2025, over 12,500 lower middle market businesses pursued M&A via the Axial platform, leading to over 1,000,000 platform connections, 100,000+ signed NDAs, and hundreds of millions of dollars in successfully closed transactions (). What will you be doing? The go-to-market (GTM) team is Axial's sales and customer success organization, focused on winning new business and growing our existing relationships across the "sell-side" (investment banks, M&A advisors, business brokers, and business owners) and "buy-side" (private equity, family offices, corporate development, independent private equity sponsors & search funds). The team comprises sales and customer success professionals responsible for their patch of prospective and/or existing accounts. As a member of the customer success team, your primary responsibility is to execute the key tasks that support our buy-side members—this includes proactively engaging with inbound prospects and existing customers via phone and email, managing critical processes, and ensuring our systems remain accurate and up to date. You will earn our members' trust and bolster Axial's reputation for excellence in customer support. Each interaction that members have with Axial should be held to the highest standards, resulting in positive resolutions and outcomes for our members. The Customer Success team is also responsible for proactive outreach to Axial members whose usage of the platform is waning or from whom we require additional information. The path to individual outperformance in this role is unlocked by mastering the ins and outs of Axial's product and the talk tracks that let you effectively communicate our value proposition with members. You will be actively trained, developed, and coached in these areas. Responsibilities: • Understand unique member investment goals and strategies to ensure they are effectively set up to see success on the platform., • Drive key KPIs around member engagement with the product, through phone and email interaction., • Deliver on a number of customer success responsibilities, including but not limited to:, • Proactive member outreach to drive improved platform usage, • 20+ connected calls a week; promptly responding to member inbound requests via email, launching email campaigns to improve Member's usage of the Axial platform, • Reporting common product and service feedback to the appropriate internal teams, • Salesforce admin processing associated with patch management, • Help requests via phone and email, • Attending and participating in regular internal meetings and contributing to internal projects and initiatives as they arise Qualifications: • 5-10 years of professional experience, • 2+ years of credible and demonstrated experience in a quota carrying role within B2B sales/account management/customer success, • Prior exposure and GTM experience in or around investment banking or private equity is a strong plus, • Exceptionally strong written and oral communication skills, • Referenceable history of achieving increasing levels of excellence in personal or professional settings, • Highly responsive and organized, • Tech savvy, detail-oriented, and flexible, • Positive and professional work attitude Working at Axial: Axial GTM employees work Eastern Time (NYC) hours and work both from the office and from home. The GTM team is based in New York (HQ), Texas, Florida, and Latin America and those in NYC work in the office three days a week. This role is a fully remote position. When working from home, every team member must have reliable high-speed internet connectivity. We have a comfortable and fully functional office in Manhattan on 30th and Park. Employees based outside of New York travel to New York during the year for company-wide in-office work weeks (3 - 4 times a year). Axial Values: • Expect and Deliver Excellence - you do high-quality work consistently, and you expect it from your colleagues as well., • Be an Owner - you have the personal maturity and accountability to take ownership for your work, to operate with transparency, and to focus on delivering results., • Obsess over Member Trust - you work in a way that helps Axial consistently earn, grow and keep member trust., • Communication Matters - you deliberately focus on being an excellent communicator and collaborator with your teammates and with members., • Invent and Simplify - you are creative and curious, always looking for better ways to materially improve the quality and scalability of the member experience.

Job Description Spate is seeking a client-obsessed, detail-oriented Junior Customer Success Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, takes pride in delivering an exceptional client experience, and knows how to turn data into value for the brands they work with. Spate is the machine intelligence platform used by top industry beauty brands for marketing and product innovation. We analyze over 20 billion search signals to spot the next big beauty trend and help brands identify what consumers really want. Spate was founded by two ex-Googlers that built the Google trendspotting division and uncovered trends such as turmeric, cold brew, and face masks. With a strong proven track record, Spate has become the trusted source for beauty data across publications such as the New York Times, WWD, Vogue, and CEW. As a Junior CSM at Spate, you'll own a portfolio of accounts across the beauty and wellness space — serving as the primary relationship owner from onboarding through renewal and upsells. You'll be responsible for driving retention, deepening product adoption, and the long-term client health across some of the top beauty brands in the industry. Day-to-day, you'll work closely with our Sales, Insights, and Product teams to ensure clients are getting maximum value from the platform, and advocate internally when they're not. You'll onboard new clients with confidence, leveraging a proven playbook built across 200+ accounts. We're looking for a beauty enthusiast who's equally comfortable talking data. We'll train you on how to use Spate's trend intelligence for product development and marketing in beauty, but you'll bring the curiosity and drive to make that knowledge stick. Responsibilities • Own a portfolio of accounts across multiple tiers; manage relationships, health, and outcomes end-to-end, • Lead structured onboarding and training for new clients, ensuring fast time-to-value and strong product adoption, • Monitor account health and proactively engage at-risk accounts before churn signals escalate, • Drive renewal conversations, negotiate contracts, and maintain a high net revenue retention rate, • Conduct regular check-ins and strategic touch points with key stakeholders, • Translate platform data into actionable use cases tailored to each client's business goals, • Maintain clean, up-to-date records in CRM (HubSpot/ChurnZero) — activity logging, health scores, and contact data, • 2 - 4 years of experience in Customer Success, Account Management, client services, or a consultative client-facing SaaS role, • Demonstrated track record of owning renewals and hitting retention or satisfation targets, • Strategic thinker with a bias towards action in a fast-paced environment, • Self-starter with proven creative problem-solving credentials, • Strong executive presence — comfortable presenting to senior stakeholders and navigating complex organizations, • Exceptional written and verbal communication skills, • Highly organized and detail-oriented, with the ability to manage a large book of business without things slipping, • Excited about being part of a growing team, • Authorized to work in the U.S. Preferred Qualifications • Experience in beauty, CPG, retail, or trend/consumer insights industries, • Background in agency, consulting, market research, analytics, or brand management a plus, • Familiarity with HubSpot, ChurnZero, or similar CS platforms About Spate At Spate, we use data science to predict the next big consumer trend in beauty, personal care & food. Spate was founded in 2018 by Yarden Horwitz & Olivier Zimmer, two ex-Googlers who led the trendspotting division at Google and uncovered trends such as turmeric, cold brew, and face masks. Spate has been funded by the prestigious Y Combinator incubator and Initialized Capital. We currently have ~200 clients in the U.S., mainly in the beauty space from direct-to-consumer brands to big names such as L’Oréal, Estée Lauder, Unilever, and more. As two ex-Googlers with a passion for using data to spot new patterns in consumer behavior, and we have made it our mission to build the world’s greatest consumer trends prediction platform of all time. And not just because we want to be trendy, but because we want to help brands get better at giving consumers what they really want. Brands waste over $200BN every year due to product launch failures and inventory waste. By spotting Turmeric, we were able to tell brands to stop wasting money on kale products and provide consumers with glorious golden milk lattes instead - because that’s what consumers want. How do we do this? We tap into publicly available consumer data (anonymous and aggregated) to identify interesting shifts in consumer behavior. We leverage the latest available technology in ML to solve problems in ways that have never been explored before. Why Spate? • Join a well-funded company that is working with the top brands in beauty, wellness & consumer goods, • Work directly with the founders to set the direction of the company, • Grow in a fast-paced environment, • Always be up-to-date on the latest trends! We enjoy a casual atmosphere, but our culture is about getting things done. We are passionate yet pragmatic when it comes to solving problems in a fast-paced environment. Our standards are high, but we thrive on working with people we respect and can learn from. We’re flexible on work styles as long as everyone is getting their work done - and getting it done well. We are an equal opportunity employer where our diversity and inclusion are central pillars of our company strategy. We look for applicants who understand, embrace, and thrive in a multicultural and increasingly globalized world. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Spate offers: • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Public Holidays), • Work From Home flexibility, • You would be expected to come to the NY office twice a week, with the flexibility to work remotely during the year upon your manager's approval, • Salary for this role: $80K to $90K + $20K OTE ($100K - $110K total)

ODDITY is building something new — and we need a sharp, driven operator to help bring it to life. We're looking for a Product Development Manager to join our packaging team as we expand into new brand territory. You'll own the full lifecycle of packaging development — from initial brief to final production — across categories that are still being defined. This is a rare chance to get in early and leave your fingerprints on something that doesn't exist yet. You'll lead supplier relationships, build and drive timelines, and coordinate across product, supply chain, R&D, creative, and ops to get beautiful, functional packaging out the door — on time, on budget, and on brand. If you're someone who thrives in complexity, moves fast, and loves the intersection of strategy and execution, this role was built for you. WHAT YOU'LL DO • Own packaging development from concept to launch — every stage, every detail, • Build and drive project plans and Gantt timelines across sampling, testing, artwork, and manufacturing, • Manage global supplier relationships — briefs, prototypes, negotiations, iteration cycles, • Develop packaging strategies informed by market research, trend analysis, and material innovation, • Align cross-functional teams to hit design, technical, and regulatory standards, • Track cost, quality, and specs; use data to drive decisions and flag risks early, • Identify and resolve issues fast to protect timelines and launch readiness WHO YOU ARE • A self-starter who takes ownership and moves things forward without hand-holding, • Obsessively organized — you bring structure to chaos and clarity to complexity, • A sharp communicator who can influence up, down, and across, • Analytical and detail-oriented, with strong Excel/Google Sheets skills, • Comfortable juggling competing priorities in a fast-moving environment, • Strategic enough to set direction, scrappy enough to execute in the weeds REQUIREMENTS • BA/BS from a top-tier university, • 1–3 years in consulting, banking, PE, or a high-growth startup — or a recent grad who's a true go-getter with something to prove, • Proficiency in Excel/Google Sheets, PowerPoint/Slides, and project management tools ABOUT ODDITY ODDITY is a consumer tech company building and scaling digital-first brands to disrupt the offline-dominated beauty and wellness industries. We serve over 40 million users through an AI-driven platform, deploying data science to identify consumer needs and develop products that meet them. We own IL MAKIAGE and SpoiledChild, with HQ in New York, R&D in Tel Aviv, and a biotech lab in Boston. Fast-paced, innovative, high-ownership — every team member drives real impact. DETAILS • Start: Immediate, • Location: On-site, SoHo NYC, • Benefits: Unlimited PTO, weekly team lunch, 401(k) match, employer-sponsored healthcare, paid disability leave, commuter benefits, • Visa sponsorship available (OPT, STEM OPT, H1B)

Job DescriptionAbout WaterworksWhen you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. What We ProvideWhat gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion. The RoleThe Showroom Client Support Specialist at Waterworks manages the full lifecycle of client orders. In this role, you will work closely with our showroom sales team and our clients to manage multiple interior design project orders from pre order through shipping; ensuring client's receive product when they need it and providing the luxury service experience expected from our brand. You will also help with other showroom operational responsibilities that could include receiving/sending shipments, inventory transfers, processing refunds. Combine your passion for design, luxury products and the sales environment with a customer-centric approach to conducting day to day business in a fast-paced, showroom environment! Responsibilities • Own order management process from pre-order through delivery while delivering exceptional customer-centric experiences to internal partners and external customers., • Manage all communications to internal departments and external clients to ensure order accuracy, timely delivery, and client satisfaction., • Manage and track all order reporting data., • Support the Showroom Sales Consultants in the sales efforts with pre-sale activities like quotes/order entry, sample requests, and processing and collecting payments., • Partner with Sales Consultant, Client Services, and Technical Support Team to resolve client issues in timely manner and to client's satisfaction., • Other duties and responsibilities as assigned.Requirements, • 2+ years administrative or project management experience., • Art/Interior design or luxury retail/service experience preferred., • Strong organizational skills., • Excellent verbal and written communication., • Proficient in Microsoft Office., • Rotating weekend flexibility is required, as showroom is open on Saturday.Plus generous incentive bonus.In preparation for this role, please see the interview plan outlined below:, • Phone call with Corporate Recruiter, • Virtual Teams interview with Hiring Manager

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Marc Fisher Footwear is hiring a Merchandising Planning Analyst to collaborate with Merchants on pre season and in season plans to align sales and inventory strategies. This role will report to the Planning Manager and be based from our NYC office and work on a hybrid schedule, 3 days in office/2 days WFH. PRESEASON • Create preseason sales, margin and inventory plans by department, class, style, and color. Analyze and report on previous quarter results; identify “missed sales” and growth drivers over prior year, • Summarize the opportunity and risk of a product plan as it relates to trend and financial metrics: initial mark-up, average unit retail, average unit cost, net margin dollars/rate., • Recommend style count, sku count and own projected units and flow of goods for optimal results., • Independently develop and present the financial strategy associated with growth and diminish categories in quarterly investment review meetings., • Provide daily and weekly updates on business as it relates to last forecast, identifying trends, and highlighting selling that exceeds or falls short of expectation., • Prepare sales, margin and inventory forecast and lead team in monthly OTB forecast meetings for current year; provide sales trend opportunity for future quarters, validate stock-to-sales relationships, maximize receipt flow to improve turn, reconcile receipts and suggest pricing strategies to drive profitability., • Generate and manage style level weekly unit sales plans in season to inform total department sales expectation by week/month/quarter and identify styles contributing to a +/- to forecast., • Propose markdown and promotional strategies to maximize profitability on the life of an item or category; provide pricing and margin dollar gain/loss scenarios. Qualifications: • Bachelors degree, • 4+ years of merchandise planning experience; a total of 4-5 years of related experience in allocation, merchandising, financial planning, strategy or business analytics, • Strong analytical, financial modeling, and problem-solving skills., • Ability to synthesize business performance into key highlights, root cause analysis and action plans. Benefits Include: • Comprehensive Medical, Dental & Vision offerings, • 401k Plan with company match, • 15+ Paid Holidays, • Summer Fridays, • 15 PTO days, • Company paid life insurance at 2x salary, • Employee Discount, • Commuter & Medical/Dependent Flex Spending Benefits, • Pet Insurance, • Salary range $85,000 - 100,000 based on experience Company Overview: Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing – all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Hunter Boots, Rockport, Bandolino, indigo rd., Unisa, Kenneth Cole Men’s, and Easy Spirit along with the namesake brands – Marc Fisher and Marc Fisher LTD. Our diverse portfolio of globally recognized brands – available domestically and internationally via wholesale and retail channels – consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s. Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels. Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.

Who You Are: As the Manager for RTW Costing, you will play a critical role in creating and managing reporting related to costing efforts and divisional margins. You will be responsible for ensuring accuracy in reporting and developing new tools to analyze various strategic initiatives across RTW divisions. What You’ll Do: • Support on all tasks related to cost, margin and analysis, • Top level reporting for upper management, including VPs and SVPs, • Compiling and vetting cost breakdown data, • Stay on top of milestones for all Apparel divisions and manage time & action accordingly, • Communicate costing information to internal partners such as Design, Merchandising and Sales, • Data entry and maintenance in various systems for costing and HTS (e.g. PLM and RLM), • Document cost trend and savings for the division, • Ad hoc analysis regarding costs and margin, • Partner with PD/Costing team to capture the most up-to-date information at each calendar milestone, • Review, approve, and track invoicing for seasonal sample requests, • Where possible, come up with process improvement and standardization opportunity You’ll Need to Have: • A bachelor’s degree, • 5-7 years of Product Development/Costing experience, • Strong acumen for managing large sets of numbers and data, • High proficiency in Excel (pivot table, v-lookup, calculated fields), • Strong analytical and computation skills, • Adaptability and flexibility- balanced and effective in good and challenging times, • The ability to excel in high pressured environment with competing priorities, • Strong work ethic and sense of ownership, • A detailed oriented and organized mindset, • Strong planning and time management skills MK Perks: • Generous Paid Time Off & Holiday Calendar, • Summer Fridays, • Internal Mobility Across Brands, • Cross-brand Discount, • Exclusive Employee Sales, • Fav 5 Cards (MK Discount for friends and family), • 401k Match, • Paid Parental Leave, • Thrive Wellness Program, • Commuter Benefits, • Gym Discounts The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at . In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. About Us: Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry. The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.

People Operations Manager - Confidential High-Growth AI Company - Fully Onsite A rapidly scaling, venture-backed AI company serving top-tier financial institutions is hiring its first dedicated People Operations leader. The business is at an inflection point, with a strong product-market fit and accelerating headcount growth. This role will build the operational backbone of the People function. This is not a maintenance HR role. It is a hands-on build role designed for someone who has operated inside a high-growth environment and understands how to design structure amid scale. Competitive base salary + equity and benefits/perks + amazing culture and brand new offices The Mandate You will design and run the core people infrastructure across the employee lifecycle. This includes building repeatable processes, implementing tracking systems, and ensuring compliance across domestic and international teams. The company operates lean. This role requires someone comfortable executing independently while collaborating closely with leadership. Core Responsibilities People Infrastructure & Process Design • Build and formalize onboarding frameworks that scale with headcount growth, • Create structured performance review cycles and supporting documentation, • Develop compensation tracking systems and reporting frameworks, • Implement and maintain internal tracker sheets for headcount planning, role changes, and workforce analytics, • Establish clean, auditable workflows for promotions, transfers, and exits, • Oversee domestic and international background checks, • Ensure employment compliance across multiple jurisdictions, • Maintain accurate employee documentation and records, • Partner with Finance on compensation updates and payroll inputs, • Serve as a resource for managers on performance conversations and process consistency, • Build practical templates and guides to standardize management practices, • Collaborate with Legal, Finance, Recruiting, and executive leadership on workforce planning and operational initiatives, • 5–10 years of experience in People Operations or HR Operations, • Bachelor's degree required, • Experience inside a startup or scale-up environment undergoing rapid growth, • Demonstrated success building processes from scratch, not just maintaining them, • Comfortable operating within a lean team structure, • Experience supporting international employees and multi-jurisdiction compliance, • Strong project management capability; able to run initiatives end-to-end, • Experience with modern HR systems (Rippling or similar strongly preferred), • Highly detail-oriented with strong discretion, • Operationally minded and execution-driven Please submit your resume to be considered for this opportunity! You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

Location: NYC (In-office 4 days/week) Type: Full-time About Veracity Veracity is the first doctor-developed, clinically proven metabolic health system designed to fix what’s actually wrong—not just patch symptoms. Supported by a team of 11 doctors and our Chief Science Officer with a PhD in cellular biology, previously the creator of Nutrafol, and backed by leading investors including Maveron, Melitas, L Catterton, and Silas Ventures, Veracity is built for modern life with a mission to help people restore the foundation of their health: their metabolism. Our products are rooted in science, validated in the real world, and made with clean, bioavailable ingredients your body knows how to use. We make it simple for people to understand their biology, improve their energy, weight, mood, sleep, and feel like themselves again—without prescriptions, guesswork, or gimmicks. At Veracity, we’re building a new standard of modern health, and we’re looking for mission-driven, growth-minded teammates who are excited to scale a brand that’s redefining how people care for their bodies. The Role We’re looking for an Operations Manager to own and scale Veracity’s end-to-end operations as we continue to scale and grow into a true omni-channel business across DTC, Amazon, and upcoming retail. This role is highly cross-functional and deeply hands-on, with ownership across fulfillment, manufacturing, demand planning, logistics, customer experience operations, and margin management.You’ll be the internal advocate for Veracity across all operational partners—pushing for efficiency, cost savings, reliability, and continuous improvement—while building systems and processes that can support our next phase of growth. What You’ll Do End-to-End Operations & Fulfillment Across All Channels • Lead 3PL management, including partner performance, SLAs, accuracy, speed, cost, and scalability across all sales channels, • Manage shipping performance, using data to optimize costs and delivery times, • Ensure inventory accuracy across warehouses and channels and manage inventory metrics and balancing across warehouses and sales channels, • Partner with Marketing & Growth teams on go to market timelines for new launches Contract Manufacturing & Supply Chain • Manage relationships with contract manufacturers, packaging vendors and all other suppliers, • Own production planning, POs, and lead-time management across all SKUs, • Partner closely with suppliers to achieve optimal cost existing SKUs and future product innovations, including leading RFQs and volume negotiations as business scales, • Demand Planning & Inventory Management, • Level up demand planning for an omni-channel business, • Build data-driven forecasting inputs tied to sales actuals and growth plans, • Own inventory planning for all products, packaging, etc, • Prepare the business operationally for retail within the next 6–12 months, • Improve and maintain systems across PO, inventory and COGS tracking Customer Experience Operations • Partner closely with CX to ensure a seamless end-to-end customer experience, • Monitor operational drivers of CX performance including OOS issues, shipping delays, returns, and fulfillment errors, • Review customer tickets and feedback to identify root causes and areas for operational improvements, • Margin Ownership & Financial Discipline, • Partner with the head of finance to identify system needs to support procurement, inventory management, shipments and corresponding financial documents., • Operate with ownership mindset over COGS, unit economics, and margin impact, • Review P&L actuals regularly and partner cross-functionally to identify cost-saving opportunities, • Support accurate month-end close and operational reporting and review P&L regularly identify cost-saving opportunities, • Implement scalable processes to support rapid growth and increasing complexity What We’re Looking For • 5-7 years of experience in operations, supply chain, or logistics within CPG, wellness, supplements, or e-commerce, • Proven experience managing 3PLs, contract manufacturers, and logistics partners with track record of negotiating and improving costs, • Strong understanding of demand planning and inventory management across channels, • Experience supporting or scaling into Amazon and wholesale/retail channels, • Highly organized, data-driven, and systems-oriented, • Entrepreneurial, resourceful, and comfortable operating in ambiguity, • Experience with Shopify, inventory management systems, WMS, EDI, and related tools What We Offer • Opportunity to play a critical role in scaling a fast-growing, doctor-backed DTC brand, • High ownership and autonomy with direct impact on the business, • A collaborative, ambitious team building the future of metabolic health, • Complimentary and discounted Veracity products, • Salary range: $110-$125K Equal Opportunity Employer Veracity is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high-impact, performance-driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru, and beyond. At InMobi Advertising, you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit ___ Overview of the role: As the Senior Publisher Development Manager, you will be responsible for identifying, closing, and maintaining relationships with key publishers and developers across North America. You will build a network of relationships in the region to structure and close high-impact partnerships that contribute advertising inventory to our network. You will work collaboratively with the Supply and Demand teams to ensure that your North America portfolio scales and achieves its revenue potential. The position entails a high level of competency in sales, a deep knowledge of digital advertising, and an appreciation of account management, digital ad products, and yield management. In this role, you will also be directly responsible for driving the growth of our omnichannel business across in-app, web, and connected TV (CTV) environments. You will expand our supply footprint and develop strategies that optimize performance, yield, and monetization across all channels. This role is onsite in our New York City office. Some travel within the U.S. is required to engage with clients and retail partners. The impact you'll make: You are a dynamic and entrepreneurial leader who thrives on building meaningful partnerships and driving mutual success. Passionate about the digital advertising ecosystem, you combine strategic vision with a hands-on approach to business development. You’re motivated by creating long-term, trusted relationships with publishers and delivering solutions that drive measurable value and growth for their businesses. You lead with influence, collaboration, and a relentless focus on achieving win-win outcomes that support both our partners’ success and InMobi’s market leadership. In this role, you will: • Identify, negotiate, and close high-impact partnerships with key publishers and developers across North America, expanding our omnichannel footprint across in-app, web, and CTV., • Own the full sales cycle — from sourcing and pitching to negotiating and signing new publisher deals., • Monitor the evolving ad tech landscape and actively track emerging industry trends to anticipate shifts, spot opportunities early, and ensure our strategy remains ahead of the curve., • Own and develop your sales pipeline end-to-end, including prospecting, qualification, deal closure, and ongoing account expansion., • Collaborate with internal teams (Product, Operations, Marketing, Customer Success, Sales, etc.) to ensure smooth integrations and sustained partner success., • Collate and interpret partner feedback to support ongoing product improvements and enhancements., • Represent InMobi at industry events, effectively pitching and elevating the InMobi value proposition., • Work closely with the Sales team to ensure inventory is aligned with specific advertiser requirements. The experience we need: • 5+ years of Business Development experience within the ad tech ecosystem, working directly with mainstream web, in-app, and CTV publishers, with demonstrated impact in publisher acquisition and partnership growth., • A strong understanding of the digital advertising landscape, including marketplace dynamics, publisher monetization models, supply-side platforms, and how publishers evaluate and adopt technology partners., • A curious, adaptable mindset, with the ability to quickly absorb new information, adjust to shifting priorities, and stay ahead of evolving technologies and market trends., • A collaborative working style, bringing a cross-functional mindset when partnering with Product, Operations, Marketing, Customer Success, and Sales, while maintaining a consultative, relationship-driven approach externally., • Excellent written and verbal communication skills, with the ability to articulate complex value propositions, build trust, and influence stakeholders at multiple levels., • A demonstrated track record of determination, ownership, and follow-through, with the drive to navigate longer sales cycles and consistently move opportunities toward successful outcomes., • An existing network of publishers, developers, and technology partners within the ad tech ecosystem (highly advantageous), along with the ability to nurture, expand, and leverage those relationships effectively. At InMobi, you’ll be surrounded by people who… • Think big and act fast: We’re entrepreneurial, thrive in ambiguity, and love solving high-impact problems, • Are passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potential, • Own their outcomes: We take responsibility, make bold decisions, and execute with confidence, • Embrace freedom with accountability: We value autonomy and understand that trust comes with responsibility, • Believe in lifelong learning: We welcome feedback, challenge ourselves to grow, and aren’t afraid to take smart risks Award-winning culture, best-in-class benefits Our compensation philosophy enables us to provide a competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors, including role, nature of experience, skills, and location. The base salary (fixed) pay range for this role would range from $131,950 – $182,700 USD (min to max of base salary pay). This salary range is applicable to our offices located in California and New York*. In addition, an InMobian may also receive variable pay in the form of an annual variable bonus or quarterly variable bonus/sales incentive, as deemed per policy, in addition to fixed compensation. *Our ranges may vary based on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country. In addition to cash compensation, based on the position, an InMobian can receive equity in the form of Restricted Stock Units. We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stocks to you. Ownership of stock enables us to treat our employer company as our own and base our decisions on the company’s best interest at heart. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in recognition of your contribution. A quick snapshot of our U.S. benefits: • Competitive salary and RSU grant (where applicable), • High-quality medical, dental, and vision insurance (including company-matched HSA), • 401(k) company match, • Generous combination of vacation time, sick days, special occasion time, and company-wide holidays, • Substantial maternity and paternity leave benefits and compassionate work environment, • Flexible working hours to suit everyone, • Wellness stipend for a healthier you!, • Free lunch is provided in our offices daily, • Pet-friendly work environment and robust pet insurance policy - because we love our animals!, • Employee Assistance Program (EAP) If this sounds like the kind of team, role, values, benefits, and challenges that excite you, we’d love to hear from you. Go for it! InMobi is an equal opportunity employer InMobi is a place where everyone can grow. Howsoever you identify, and whatever background you bring with you, we invite you to apply if this sounds like a role that would make you excited to work. InMobi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posting Type Hybrid Job Overview At Relativity we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. The Product Management team is looking for a Product Manager to drive security strategy and shape the future of our platform. In this pivotal role, you'll define the vision for our security capabilities, anticipate emerging threats and market opportunities, and collaborate across the organization to deliver a best-in-class security platform that customers trust and rely on. Job Description and Requirements Role Responsibilities * Good understanding of cloud native security. Speaks to our technical implementation in a way that internal stakeholders and clients can understand. * Owns product roadmap for Cloud Security, Identity Access Management and the Security Center features of RelativityOne * Works directly with Security Leads to help build a strategy and goals for all areas of security with a specific emphasis on the following domains:Azure Policies, Cyber Operations tools, Kubernetes role management, Identity & Access management platforms such as Okta and Microsoft Entra, Privileged Access Management tooling, Azure Cloud Security Posture Management, RelativityOne Security Center application, Microsoft 365 Security Suite * Define and execute the product roadmap for our platform's security capabilities * Translate complex technical capabilities into compelling value propositions for diverse audiences. * Align stakeholders around a unified security vision and priorities. * Familiarity with security frameworks like NIST, ISO 27001, or OWASP * Proactively identify security gaps before they become industry-wide problems, build products that customers advocate for, and establish Relativity as the most trusted, scalable, and innovative security platform in the eDiscovery industry. * Understand technical requirements for completion of new initiatives and ensure team is set up for success. * Operate as an indirect leader, facilitating communication across internal stakeholders and effectively communicate 'why' and gain buy in. Also responsible for driving conflict resolution amongst product development stakeholders. * Provide direct feedback to peers and be skilled at understanding multiple points of view. Preferred qualifications: * Generates excitement and curiosity when working with highly complex systems. * Is a team player with proven ability to deliver features from inception to delivery. * Excellent written and verbal communication skills. * Detail-oriented, enthusiastic self-starter with ability to work both independently and in a team environment. * Knowledge of Cloud Infrastructure * Expertise in Information Security * Strong project manager able to handle multiple projects simultaneously. * Strong facilitation and analysis skills. * Strong business acumen. Minimum qualifications: * 5+ years of experience in product management at a technology company. * Solid understanding of software development lifecycle and agile methodologies. * Knowledge and experience doing discovery & usability testing to gather customer feedback. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $115,000 and $173,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Agile Methodology, Cross-Functional Teamwork, Market Research, Market Strategy, Product Lifecycle, Product Lifecycle Management (PLM), Product Management, Product Strategies, Stakeholder Management, Team Leadership