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Job Description Role:- QA Automation Location:-Scottsdale, AZ Visa:- Any Duration:-6 Months Interview:- Phone/Skype Job Description:- ⦁ We need really solid automation resources. Should have experience with as much of the following as possible. Preference will be given to candidates that have all or most of the skill listed. ⦁ Functional Automation: ⦁ Protractor (a Selenium framework) with Cucumber and TypeScript ⦁ Appium ⦁ API Automation: ⦁ Karate: Java ⦁ API Performance Testing: ⦁ Gatling: Java and Scala ⦁ Language familiarity: ⦁ Experience with Java or C# ⦁ CI/CD Tools: ⦁ Jenkins, Docker, or others

Job Description Hi, we're Oscar. We're hiring an Associate, Knowledge Management Optimization to join our Knowledge Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will be responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes with a key focus on the knowledge management program. You will lead the design, optimization, and implementation of processes and improvements to operations to support achieving organizational goals. This requires collecting and documenting business requirements, building and managing project plans, documenting key project decisions, managing project governance, applying frameworks, analyzing data, and developing and communicating risk mitigation strategies across disparate initiatives and stakeholders at the same time. You will report into the Associate Director, MPSO - Optimization. Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $84,240 - $101,565 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: • Lead the end-to-end management of cross-functional implementations and projects. This includes creating project plans, engaging stakeholders, and managing cross-functional relationships to drive collaboration. Additionally, it involves mitigating edge cases and ensuring completion., • Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies, • Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives, • Mentor team members and promotes colleagues' growth and professional development, • Compliance with all applicable laws and regulations, • A bachelor's degree or 3+ years commensurate experience, • 3 + experience with knowledge management, content management systems, and collaboration tools with demonstrated ability to implement new features and troubleshoot system functionality., • 3+ years of work experience in operations, health insurance, or data analysis, • 2+ years of experience with end-to-end project management, • Bachelor's degree in Engineering, Business Administration, or other related field, • 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools, • Experience in Java, HTML, or similar coding languages used to structure web pages and content At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description Crexendo®, Inc. is an award-winning premier provider of Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Our solutions currently support over 2.5 million end users globally and was recently recognized as the fastest growing UCaaS platform in the United States. Crexendo Software Validation Engineer You will be part of a team working on Crexendo's (NASDAQ: CXDO) award-winning business communications software that currently supports 3 million users. As part of the team, you will validate web, mobile, and VoIP firmware products, coordinate with vendors, and develop and maintain test automation. If you are naturally curious about how things work, like taking things apart, find yourself criticizing software applications and websites, and are hungry to learn new technologies and touch lots of different aspects of applications, networking, databases, this job could be a great fit for you. Responsibilities • Perform manual feature and bug fix testing for Crexendo's web and mobile application using TestRail/Practitest, fail test cases where appropriate, write bugs, and track bugs to completion through the development lifecycle, • Validate VoIP firmware products and coordinate with vendors to create firmware fixes, • Work with software developers to design new features and smart approaches to fixing bugs, • Maintain the repository of test cases, test sets, and defect tickets, • Review test cases for accuracy and clarity; review test sets for consistency, • Learn new technologies and quickly apply what you've learned to your efforts, • Write automation test cases Personal Qualifications 1. Communication - relentless in communicating to understand the product and the work assigned., 2. Strong work ethic with consistent and reliable results, 3. Initiative - always take the next action to move our overall effort forward, 4. Attention to detail - meticulous, quality work., 5. Good learner - ability to learn - not repeating mistakes., 6. Consistency - following directions consistently, 7. Good attitude - a positive approach to teamwork, accepting responsibility for mistakes and critical feedback, enjoys and celebrates successes We're looking for someone who loves technology and has spent a lot of time playing around with software and hardware. Professional Qualifications • Bachelor's degree in computer science or equivalent. Experience with manual testing preferred, • 4-7 years in Software QA, • 4-7 years experience debugging complex systems, including web services, API, • Experience debugging LAMP stack technologies, • Experience with Linux –how to use it to debug problems / tailing logs and reading, • Experience with SIP and VoIP Key technologies and keywords: SIP, session initiation protocol, VOIP, BLF, busy lamp field, MWI, message-waiting indicator, freeswitch, opensips, software development lifecycle (SDLC), Linux testing java applications, JIRA, practitest, git, Zephyr, test lodge, wan, lan, networking, dhcp, DNS, wireshark, audacity, nextiva, 8x8, ringcentral. Benefits: Crexendo offers a comprehensive benefits package including; equity, medical, vision, dental, holiday pay, paid time off (PTO), paid sick time (PST), and up to 3.5% 401K match.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. Nextiva is building a next-generation voice and video platform to power our Unified Communications (UCaaS) and Contact Center (CCaaS) products. This platform blends open-source components with in-house innovation to deliver carrier-grade quality and 99.999% uptime. We need a Software Engineer to drive development of real-time voice/video services, enhancing call quality and reliability and enabling AI-powered voice features on our unified customer experience (UCXM) platform. You will work on everything from media servers and audio processing to cloud deployment, ensuring our system is scalable, secure, and high performing. We operate with a DevOps culture – engineers own their code from development through production Key Responsibilities • Develop Core Communication Services: Build and maintain backend services for voice/video calling (signaling servers, call routing logic, media gateways) using SIP and WebRTC. Implement features like call setup, conferencing, transfers, and recording with a focus on efficiency and reliability., • Enhance Audio Quality (DSP): Implement and tune digital signal processing algorithms for superior call audio. This includes noise suppression, echo cancellation, jitter buffer optimization, and voice activity detection to ensure crystal-clear, uninterrupted communication even on poor networks., • Optimize Media & Codecs: Work with real-time media streaming (RTP) and various codecs (Opus, G.711, H.264, etc.). Optimize codec configurations and adapt bitrates on the fly based on network conditions to balance quality and bandwidth., • Integrate Voice AI Features: Embed speech-to-text (ASR) and text-to-speech (TTS) capabilities into the platform. Enable AI voice agents to participate in calls by streaming audio to AI services and injecting synthesized speech responses. Manage conversation flow between humans and AI (handling interruptions, timing responses) to make interactions feel natural., • Ensure Scalability & Resilience: Design services with a cloud-native approach (microservices, containers) for deployment on Kubernetes. Implement high-availability strategies (clustering, failover) across global data centers so that the platform achieves five-9s uptime with no downtime for maintenance., • Performance & Reliability Tuning: Continuously profile and improve system performance end-to-end. Minimize call setup times and audio latency through efficient coding (C/C++ for media processing) and system optimizations., • DevOps & Support: Use CI/CD pipelines to deploy updates safely with zero downtime. Write comprehensive automated tests (unit, integration, load) for your features. Participate in on-call rotation to troubleshoot and resolve production issues in real time, and implement lasting solutions to prevent recurrence., • Real-Time Communications: 5+ years of experience developing VoIP or real-time communication systems. Strong knowledge of SIP protocol, WebRTC, and related networking (RTP, NAT traversal). Proven ability to implement call logic and troubleshoot signaling and media issues., • Audio/DSP Expertise: Hands-on experience with audio processing in real time. Familiarity with noise reduction, echo cancellation, jitter buffers, and other voice QoS techniques. Comfort optimizing or using audio codecs (Opus, G.711, etc.) and improving call quality under varying network conditions., • Strong Coding Skills: Proficiency in C/C++ for high-performance, multi-threaded systems programming. Experience writing efficient, low-latency code (lock-free structures, memory management). Additionally, skilled with a higher-level language like Go or Java for building microservices and control logic., • Cloud & Scalability: Experience building and deploying services in a cloud-native environment (Docker, Kubernetes). Knowledge of designing scalable microservices and using cloud infrastructure (AWS, GCP, or Azure) for load balancing, monitoring, and fault tolerance., • Voice AI Familiarity: Exposure to integrating speech recognition and text-to-speech in applications. You've perhaps worked with voice assistants, IVR systems, or call center AI – you understand basic latency/accuracy trade-offs and how to interface with speech APIs/SDKs., • Security & Compliance: Basic understanding of securing voice communications (TLS, SRTP) and safeguarding customer data (GDPR, HIPAA considerations for call recordings, etc.). Designs solutions with privacy and security best practices in mind., • DevOps Mindset: Comfortable using CI/CD, infrastructure-as-code, and logging/monitoring tools. Willing to take ownership of code in production – debugging live issues, optimizing resource usage, and responding to incidents. Nextiva's most successful team members share common traits and behaviors: • Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success., • Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. The expected hiring range is $100,000 - $180,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage, • Insurance 💼 - Life, disability, and supplemental indemnity plans, • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays, • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA, • Wellness 🤸️‍ - Employee Assistance Program and comprehensive wellness initiatives Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-MS1 #LI-Remote Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description Since its release in 2014, Spark’s initial project Rock RMS, has been leading the innovation curve of the Church Management Space. Hundreds of ministries have been impacted by this open-source revolution. It’s amazing what God has done and we believe He’s just getting started. This position is a key hire that will allow Spark to take Rock to the next level by providing consulting services and custom development for churches using Rock. We’re looking for quick learners who are motivated by applying the latest technologies to impact this world for the better. You’ll be: • Creating innovative solutions to solve the needs of the fastest growing churches., • Collaborating with the Rock RMS core team to push the limits of what’s possible., • Pushing the power of Rock into a new mobile strategy., • Contributing to technology that changes lives, seriously... what you do is that important. You’ll fit right in if you: • Love solving complex problems., • Are a self-learner and push yourself to constantly grow., • Are attentive to detail and have a high bar of excellence., • Are looking to change the world., • Are eager to take ownership of a project and show initiative. You’ll work well if you: • Have experience with Microsoft Maui., • Have a strong background with C#., • Have experience using REST APIs., • Have used Entity Framework and SQL Server. For Bonus Points: • Proven experience integrating native iOS and Android SDKs into .NET MAUI apps, including authoring and managing native bindings for Objective-C/Swift and Java/Kotlin libraries., • Have experience with ASP.Net., • Tend to paint everything bright orange., • Have an unusual interest in Rock lobsters. This position is located in Phoenix West Valley. In addition to your application we’d love to see supplemental content that shows some of your previous work (e.g. GitHub profile, Stack Overflow activity, portfolio, sample projects, etc.). We offer competitive salaries to qualified applicants. Company DescriptionTriumph Tech is a strategic digital partner crafting websites, apps and tools for churches and faith-based organizations with the Rock RMS platform. We are based in the Phoenix, AZ West Valley and are looking for dedicated, top tech talent to join our team! Learn more about us at Tech is a strategic digital partner crafting websites, apps and tools for churches and faith-based organizations with the Rock RMS platform. We are based in the Phoenix, AZ West Valley and are looking for dedicated, top tech talent to join our team! Learn more about us at .

Job Description We are seeking a Sr. IAM Engineer with deep experience assessing current state, designing target-state architectures, and implementing/maturing Role-Based (RBAC) and Attribute-Based (ABAC) access models at enterprise scale. This leader will serve as the SailPoint technical expert, engineering policy, integration, and governance processes that meet financial-services compliance expectations. The role partners with enterprise architects, risk/compliance, platform teams, and app owners to operationalize identity as a control across SaaS, on-prem, and cloud. What you’ll Do: • Define RBAC/ABAC standards, pattern libraries, and guardrails; author architecture decision records (ADRs)., • Drive role engineering (role discovery, consolidation, birthright access, SoD matrices) and ABAC policy design (attribute inventory, policy enforcement integration)., • Maintain the IGA reference architecture spanning SailPoint, Okta, directories (AD/LDAP), HR/ERP, and cloud providers., • Partner with AppSec and platform teams to externalize authorization using federation and standardized protocols (SAML 2.0, OIDC, OAuth 2.0; SCIM for provisioning)., • Configure sources/authorities, connectors, aggregation & correlation rules, identity profiles, entitlement catalogs, lifecycle policies, workflows, access request, and certification campaigns in SailPoint; implement Okta connector patterns., • Build monitoring/health checks, metrics, and dashboards for access governance KPIs; automate evidence collection., • Define policies/standards for access control, attribute quality, identity proofing, certification cadence, and exception handling; ensure alignment with enterprise risk appetite., • Support audits and regulatory examinations with defensible evidence, including certification results, SoD analyses, and access recertification trails., • Mentor engineers and analysts; partner with business/application owners to onboard apps at scale under governance; establish repeatable app-onboarding playbooks (federation + provisioning + role modeling)., • SailPoint (IdentityIQ Engineer/Architect or Identity Security Cloud) and/or Okta certifications; experience integrating SailPoint with Okta via connectors/APIs., • Cloud IAM concepts (Azure AD/Entra ID, AWS IAM), and experience mapping ABAC to cloud entitlements/metadata., • Financial-services experience with audit/regulatory expectations (e.g., access certification cadence, evidence, SoD rigor). What You Bring: • 8+ years in IAM with 5+ years leading RBAC/ABAC design and enterprise deployment; demonstrable delivery of role mining/engineering and attribute-driven authorization., • Hands-on SailPoint expertise (IdentityIQ or Identity Security Cloud/IdentityNow) across connectors, lifecycle automation, certifications, SoD, policy, and analytics; Okta SSO/MFA and federation patterns., • Strong command of federated identity protocols and provisioning standards (SAML 2.0, OIDC, OAuth 2.0, SCIM)., • Working knowledge of directory services (AD/LDAP), identity data modeling, and integration architectures; familiarity with crypto & tokenization fundamentals for identity., • Experience establishing access governance processes (access reviews, recertifications, SoD, exception management) consistent with industry best practices., • Proficiency in at least one scripting language (e.g., Beanshell/Java for IIQ, Python/PowerShell for automation), and SQL for identity analytics.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. We are looking for a highly skilled VOIP Application Engineer to join our team. In this role, you will be responsible for the design, implementation, and maintenance of VOIP (Voice over IP) applications, ensuring their reliability, performance, and scalability. You will work closely with engineering, operations, and product teams to ensure seamless integration of VOIP services and contribute to the development of new voice-related features and products. The ideal candidate will have hands-on experience with VOIP technologies, application troubleshooting, and integration in cloud-based or on-premise environments. A strong understanding of VOIP protocols (SIP, RTP, WebRTC), telephony systems, and the ability to develop and support VOIP applications will be crucial to success in this role. Key Responsibilities: • VOIP Application Design & Development: Develop and maintain high-quality VOIP applications that meet customer needs, focusing on reliability, performance, and scalability., • System Integration: Integrate VOIP solutions with third-party systems, ensuring seamless communication between internal and external platforms., • Troubleshooting & Issue Resolution: Provide support for complex VOIP issues, including system failures, call quality problems, and application errors. Work to quickly diagnose and resolve issues., • Collaboration with Teams: Work closely with cross-functional teams, including engineering, product management, and operations, to ensure seamless deployment and operation of VOIP applications., • Testing & Quality Assurance: Test new VOIP features, products, and services, ensuring they meet quality standards before deployment., • Documentation: Create and maintain technical documentation for VOIP applications, including system architecture, troubleshooting guides, and integration processes., • Optimization: Continuously monitor and optimize VOIP applications to improve performance, scalability, and user experience., • Security & Compliance: Ensure VOIP applications meet security standards and compliance requirements., • Customer Support: Assist internal and external teams with troubleshooting, providing solutions, and offering expert guidance on VOIP-related issues., • Experience: At least 5 years of experience in VOIP application engineering, including hands-on experience with VOIP technologies such as SIP, RTP, WebRTC, and telephony systems., • Technical Skills:, • Strong knowledge of VOIP protocols, including SIP (Session Initiation Protocol) and RTP (Real-Time Protocol)., • Experience with VOIP platforms such as Asterisk, FreeSWITCH, or Kamailio., • Familiarity with cloud environments (AWS, GCP, or Azure) and basic networking concepts such as firewalls, NAT, and QoS., • Knowledge of programming languages such as Python, Java, or JavaScript for application development and automation., • Experience with SQL and NoSQL databases for managing voice data., • Understanding of WebRTC and web-based communication protocols is a plus., • Problem Solving: Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve VOIP-related issues quickly., • Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences., • Team Collaboration: Proven ability to work well within a cross-functional team environment and collaborate effectively with engineers, product teams, and other stakeholders., • Analytical Mindset: Strong analytical skills and attention to detail, with the ability to assess complex technical challenges and provide practical solutions., • Experience with cloud-native technologies, including containers, Kubernetes, and CI/CD pipelines., • Exposure to BroadSoft or BroadWorks platforms. Nextiva's most successful team members share common traits and behaviors: • Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success., • Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. The expected hiring range is $100,000 - $185,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage, • Insurance 💼 - Life, disability, and supplemental indemnity plans, • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays, • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA, • Wellness 🤸️‍ - Employee Assistance Program and comprehensive wellness initiatives Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-XX #LI-Remote Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Build Amazing. Deliver Amazing. Live Amazing. Be Amazing. Nextiva is seeking a hands on, experienced, and visionary Engineering Manager to lead our AI Agents team within the Data & Intelligence Platform group. You will be responsible for leading a team that develops intelligent, multimodal AI agents (voice and chatbots) as part of Nextiva's next-generation customer experience platform. You will apply expertise in machine learning and software engineering to build AI-driven features that transform how businesses engage with customers. This position offers the opportunity to work at the forefront of generative AI and multimodal interactions, creating scalable AI solutions that blend automation with the human touch to deliver exceptional customer experiences. Success in this role will be measured by your ability to deliver AI features that measurably improve customer experiences (e.g., higher self-service resolution rates, faster response times, improved user satisfaction) while maintaining high software quality and ethical AI standards. You will help Nextiva achieve a balanced integration of AI and human interaction, directly contributing to our CX-first vision. Key Responsibilities • Team Leadership & Development: Lead, mentor, and grow a team of AI Software Engineers. Foster a culture of innovation, collaboration, and continuous learning. Provide technical guidance and career development support., • Technical Oversight: Oversee the design, development, and deployment of AI agents for Nextiva's products that understand and respond to customers in multiple formats (e.g., spoken voice, written text). Ensure delivery of high-quality, scalable, and reliable features. Guide the integration of NLP, speech recognition, and large language models into production systems., • AI Model Integration: Integrate large language models and other AI/ML components into the Agentic AI Platform to enable capabilities such as question answering, task automation, sentiment analysis, and recommendations. Ensure that AI models and solutions perform effectively in real-world environments and at scale., • Multimodal Interaction Systems: Build and integrate components for multimodal interactions, including speech-to-text, text-to-speech, and dialog management systems., • Performance Optimization: Optimize AI algorithms and agent frameworks for performance, scalability, and reliability. Use data-driven methods to tune model accuracy and response times., • Quality, Ethics & Compliance: Implement robust testing (unit, integration, end-to-end) for AI features to ensure reliability and correctness. Incorporate ethical AI practices, ensuring AI agent behavior is unbiased and compliant with privacy and security regulations., • Cross-Functional Collaboration: Partner and collaborate across the product organization to define the roadmap for AI agent capabilities. Translate business goals into technical strategies and execution plans., • Education & Experience: Bachelor's degree in computer science, Software Engineering, or a related field (required). A Master's degree in AI, Machine Learning, or a related discipline is strongly preferred. Equivalent practical experience in AI/ML development will also be considered., • Experience: 8+ years of software development experience, including 3+ years in a technical leadership or management role. Proven track record in AI/ML product development. Proven experience developing production-grade software (e.g., backend services, APIs, data pipelines) in a collaborative team environment., • AI/ML Expertise: Strong understanding of AI and machine learning fundamentals with hands-on experience in natural language processing (NLP) and/or deep learning. Familiarity with the latest AI advancements (e.g., transformer-based models, conversational AI frameworks) and a history of applying AI models to solve real-world problems., • Technical Skills: Proficiency in programming languages commonly used for AI development, such as Python (with ML libraries like TensorFlow or PyTorch) and/or a general-purpose language like Java or C# for scalable systems. Experience with machine learning frameworks and libraries for NLP, speech, or computer vision (e.g., Hugging Face Transformers, OpenAI APIs, spaCy, Kaldi, AWS/GCP/Azure AI services) is expected., • Multimodal Interaction Knowledge: Experience with speech and language technologies – for example, integrating speech-to-text (ASR) and text-to-speech (TTS) engines, or building chatbots and voice bots for conversational interfaces., • Cloud & Scalability: Familiarity with cloud platforms and deploying AI/ML models at scale (AWS, Google Cloud, or Azure). Experience with microservices architecture and containerization (Docker, Kubernetes) for AI services., • Leadership Skills: Demonstrated ability to lead high-performing engineering teams. Strong project management, communication, and stakeholder engagement skills. Requirements: • In an effort to increase team collaboration and effectiveness, candidates located near one of our US offices in Scottsdale, AZ or Dallas, TX preferred. Nextiva's most successful team members share common traits and behaviors: • Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success., • Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. The expected hiring range is $130,000 - $250,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage, • Insurance 💼 - Life, disability, and supplemental indemnity plans, • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays, • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA, • Wellness 🤸️‍ - Employee Assistance Program and comprehensive wellness initiatives Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-MS1 #LI-REMOTE Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job DescriptionAre you passionate about ensuring software works flawlessly and delivers an exceptional user experience? At KUBRA, we’re looking for a Senior Quality Assurance Engineer to join our growing engineering team and champion quality across our platforms. In this role, you’ll be a key player in validating the performance, reliability, and scalability of products that serve millions of users across North America. From front-end web and mobile applications to back-end API testing, you’ll design and execute comprehensive test strategies, build and maintain automated frameworks, and collaborate closely with Product and Engineering teams to make sure every release meets the highest standards. If you thrive in a dynamic environment, love solving complex technical challenges, and have a passion for doing things the right way, we’d love to hear from you. This is a hybrid role in Tempe, AZ.How You’ll Contribute • Serve as the QA champion on assigned projects, ensuring quality standards are met across web, mobile, and API solutions., • Design and execute a variety of tests (functional, regression, performance, end-to-end, etc.) and deliver clear, timely results., • Develop and maintain automated test cases for new and existing features to improve speed and accuracy., • Collaborate with Product and Engineering teams to analyze requirements, create test strategies, and validate business needs., • Document defects, track resolutions, and provide metrics to support continuous improvement., • Support troubleshooting of production issues and assist in knowledge transfer to internal teams.Strengths That Shine in This Role, • Bachelor’s degree or diploma in Computer Science, a related field, or equivalent hands-on experience., • 5–7 years of experience in a Quality Assurance role, with a strong background in software testing., • Proficiency with Linux, Unix, and Windows operating systems., • Hands-on experience with Cypress for automated testing (required)., • Ability to develop automated tests in Java or JavaScript, with knowledge of shell scripting languages (e.g., Bash, PowerShell)., • Experience working with source control systems (e.g., Git)., • Strong understanding of web services testing and familiarity with databases such as SQL, Oracle, MySQL, or DynamoDB., • Solid experience testing web applications across multiple browsers and mobile applications on both Android and iOS., • Familiarity with specialized testing areas including Accessibility, Security, Performance, and Automation., • Bonus: Prior mobile application testing or software development experience is considered an asset.Skills That Matter in This Role, • Strong knowledge of software testing methodologies, SDLC processes, and QA best practices., • Solid understanding of programming concepts and test automation fundamentals., • Proven ability to troubleshoot and diagnose complex system issues., • Proficient with issue tracking tools such as JIRA., • Skilled in creating effective test cases with or without detailed business requirements., • Excellent problem-solving skills, with curiosity and persistence to uncover root causes., • Highly organized with strong time and project management abilities; capable of managing multiple priorities in a fast-paced environment., • Strong oral and written communication skills, able to collaborate across all levels of the organization., • Flexible, adaptable, and energized by working in a dynamic environment., • Passionate about Quality Assurance, with a commitment to accuracy, precision, and continuous improvement.Why You’ll Love Working Here, • Thrive in an award-winning, innovation-driven culture that champions growth, embraces diversity, and fosters inclusion for all. See our awards →, • Earn competitive pay with annual performance-based bonuses that recognize your impact, • Invest in your future with our 401(k) plan featuring company matching, • Stay healthy with comprehensive medical, dental, and vision coverage, plus HSA and FSA options, • Recharge with paid vacation and sick days — and a paid day off for your birthday, • Make an impact with two paid volunteer days to give back to your community, • Advance your skills with free access to LinkedIn Learning and our education reimbursement program, • Prioritize your mental health with a free premium Headspace membership, • Stay active with our on-site fitness center (Tempe office only), • Refuel at fully stocked refreshment stations with complimentary drinks and snacks #LI-AA1#GTA2025 While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now! KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst. Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.

Job Description Hi, we're Oscar. We're hiring a Associate, Member and Provider Optimization to join our Member & Provider Services Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will be responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes. You will lead the design, optimization, and implementation of processes and improvements to operations in support of achieving organizational goals. This requires collecting and documenting business requirements, building and managing project plans, documenting key project decisions, managing project governance, applying frameworks, analyzing data, and developing and communicating risk mitigation strategies across disparate initiatives and stakeholders at the same time. You will report into the Associate Director, MPSO - Optimization. Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $84,240 - $101,565 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: • Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion., • Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies, • Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives, • Mentors team members and promotes colleagues' growth and professional development, • Compliance with all applicable laws and regulations, • A bachelor's degree or 3+ years commensurate experience, • 3+ years of work experience in operations or health insurance, • 3+ years of experience with end to end project management, • Bachelor's degree in Engineering, Business Administration, or other related field, • 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools, • experience in Java, HTML, or similar coding languages used to structure web pages and content At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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