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Job DescriptionSupervisor, Operations Position Overview: The Supervisor, Operations monitors and coordinates all functions related to terminal, landside, and airside operations. This includes ensuring compliance with the rules and regulations of government agencies, and JFK International Air Terminal, LLC. This role requires a high degree of initiative, sound judgment, operational excellence, and leadership. Reports To: Duty Manager, Operations FLSA Status: Non-Exempt Status Salary Range: $55,000 - $58,000 ESSENTIAL DUTIES AND RESPONSIBILITIES • Supervises, directs, and monitors daily performance of JFKIAT subcontractors., • Establishes, builds strong working relationships, and liaisons with all stakeholders, including Airlines, Ground Handlers, business partners and government agencies., • Conducts daily performance evaluations/inspections/audits., • Responds to incidents/accidents, conducts investigations as necessary, and prepares Medical/Incident reports., • Coordinates and dispatches service calls for subcontractors., • Initiates, receives, and actions communication via radio and telephone., • Manages/executes daily operational gate/hardstand, check-in, and baggage belt plans, and coordinates airlines’ metering time., • Enforces rules and regulations, and issues warnings and infractions accordingly., • Conducts on-the-job training as needed., • Assists management with other tasks/projects as needed., • Associate degree preferred, • Supervisory experience preferred, including operational decision-making, preferably in an aviation or airport settingSpecial Requirements, • Valid Driver’s License, • Must be able to pass, obtain, and maintain federally mandated security clearances required to work at an airport, • Aviation knowledge (preferred), • Proficient with Microsoft Office applicationsSkills, • Strong administrative and organizational skills, • Strong verbal and written communication, • Active learning: Understand the implications of new information for both current and future problem-solving and decision-making, • Active listening: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times, • Time management: Manage one’s own time or the time of others, • Coordination with others: Adjust actions in relation to others' actions, • Judgement and decision making: Consider the relative costs and benefits of potential actions to choose the most appropriate oneAbilities, • Demonstrated ability to collaborate with peers from a variety of disciplines, • Can analyze and synthesize information from multiple sources to develop and communicate complex information orally and in written format, • Comprehend oral information: Listen to and understand information and ideas presented through spoken words and sentences, • Speak: Communicate information and ideas in speaking so others will understand, • Comprehend written information: Read and understand information and ideas presented in writing, • Write: Communicate information and ideas in writing so others will understand, • Recognize problems: Tell when something is wrong or is likely to go wrong, • Reason to solve problems: Apply general rules to specific problems to produce answers that make sense 9xQhsIVySE

Job Description $3,000 SIGN ON BONUS AFTER 1 YEAR OF EMPLOYMENT LUXURY BOUTIQUE ASSOCIATE International Shoppes is a Duty Free company located at JFK International airport. Along with our Duty Free stores, we also operate free standing luxury boutiques. Amongst those are brand names such as Hermes, Bvlgari, Ferragamo, Coach, Longchamp, Michael Kors, Hugo Boss and TAG/Montblanc. As well, we have a department that includes luxury watches and jewelry. We are looking for an experienced Luxury Boutique Associate to join our exciting team. Job Description The Luxury Boutique Associate provides excellent and specialized customer service by engaging with clients to best understand their needs. The Ideal Candidate • MUST have relevant high end luxury retail sales experience and possess exceptional customer service skills, • Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style., • A powerful communicator, handling clients with personal care, putting them at the center of every decision., • The ability to meet and exceed sales objectives, • Desire to learn, • Demonstrate a thorough knowledge of the merchandise features and benefits to maximize the sale opportunity, • Create a long-term authentic bond with clients by making them feel the experience is truly about them., • Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results., • Attend all required training sessions held by the vendor and/or International Shoppes, • Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients., • Being a master of storytelling and the art of asking engaging questions., • Bilingual language skills; Arabic and /or Korean, • Previous luxury retail sales experience required., • Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents., • Ability to effectively communicate with customers, peers and management., • Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business., • Minimum of 2 years of luxury retail experience, • Valid passport required, subject to International and/ or Domestic travel., • Bilingual in English / Arabic and /or English / Korean, • Strong selling capabilities and notable customer service skills, • Elevated ability to communicate effectively both written and orally, • Talented negotiation prowess, • Passion for the art of selling, • Full Time, • Benefits: Medical, Dental, 401K, • Merchandise Discounts (30-40%), • Paid time off, • Positive work environment, • Sign on BONUS Note: All candidates will be required to complete a thorough Port Authority Security background check. Must have flexible availbility, including weekends and holidays.

Job Description Airport Lounge Food and Beverage Runner (JFK) Pay: $22.00 per hour Job Summary The Food and Beverage (F&B) Runner provides best-in-class guest service to our guests and is responsible for engaging with guests for the servicing of all food and beverage items at the Sapphire Lounge by The Club located in the John F. Kennedy International Airport. The F&B Runner delivers all food and beverage mobile orders directly to the guests' table, ensuring timely service and food quality. Basic Skills • Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly, and warm spirited., • Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests., • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Reading Comprehension – Understanding written sentences and paragraphs in work related documents., • Speaking – Talking to others to convey information effectively., • Writing – Communicating effectively in writing as appropriate for the needs of the audience., • Conflict Resolution – deescalate situations in a professional and courteous manner., • Ensures a positive guest experience for all guests and resolves guest complaints in a manner consistent with policy, and with guest satisfaction in mind, • Act as the contact point between Front of the House and Back of the House staff, • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies), • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins, • Serves food and beverage items using established rules and sequence of service in a timely and safe manner, • Check in with guests and take additional orders or refill water, as needed, • Inform restaurant staff about guest’s feedback or requests, • Maintains knowledge of all food and beverage offerings., • Remove dirty dishes and utensils, • Answers guests’ questions about ingredients and menu items, • Ensures timely and safe delivery of food and beverage items ordered/requested by guests, • Assists with cleaning rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, break rooms if assigned by a manager, • Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner, • Ability to effectively and pleasantly present information in one-on-one and group settings to guests and other team members of the Company, • Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences, • Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment, • Understanding of hygiene and food safety rules, • Physical ability and stamina to carry heavy trays and stand for long hours, • Availability to work various shifts, including weekends, • Multi-tasking abilities, • Good oral communication skills, • Ability to handle the stress of a face-paced work shift up to ten (10) hours, • Requires the ability to lift and / or move up to 40 pounds, • Requires the ability to walk, bend, twist, and stand to perform normal job functions, • Report on work on a regular and timely basis, • Able to work rotating shifts including weekends and holidays, • Medical Insurance (Health, Dental, Vision), • Disability Insurance, • Vacation and PTO, • 401K Plan with generous Company Matching, • Employee Assistance Program (EAP) Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented full-time food expeditors to join our team at the Crowne Plaza Hotel-JFK Airport in Queens, New York. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision, • Health, dental benefits, and a 401k plan., • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience, • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address), • Proof of COVID-19 vaccination or willingness to receive vaccination is required #LI-DNI Powered by JazzHR k5wPsWL2Xr

Job Description We are proud to be a leading global operator in the non-aeronautical airport services sector. With a presence in 41 airports across 20 countries, we manage 88 luxurious lounges worldwide, offering an exceptional range of premium services tailored for discerning travelers. We’re on the lookout for a passionate Operation Supervisor to join our dynamic team. Responsibilities: • To control the provision of welcome, farewell, accompaniment, lounge, fast track and loyalty program operation services to passengers in accordance with the established rules and procedures in order to ensure customer satisfaction., • To prepare and follow the daily work plans of the employees in order to provide the services without interruption., • To make the necessary reporting to the Operations Manager in order to transfer the information, demands and expectations from the passengers regarding the product to the relevant units., • To supervise and control the fixtures at the service points, to ensure the solution of malfunctions, to control the order and cleanliness of the service points. Reporting relevant disruptions., • To follow the documentation processes such as passenger lists, usage reports, etc., and to control the keeping of the necessary records., • To monitor and control the catering, cleaning, etc. services of the lounges in order to ensure the continuity and increase of the satisfaction of the passengers, and to provide the necessary coordination to take the necessary actions., • To support the manager in order to provide the necessary support, guidance and feedback regarding performance management, career planning and training development processes in order to support the personal and professional development of the employees and to ensure the realization of the goals. Qualifications Education: Upper Secondary Education Graduate. Preferred candidate shall possess a degree in the field of Business, Economics, or Administrative Sciences. Professional / Technical Knowhow: Analytical, problem-solving, and decision-making skills. Functional Experience: 3 Years + Language: Advanced level of English written and spoken Computer: Experienced in MS Office applications, ERP applications (preferably Oracle) Salary Range: $72,000 - $85,000