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Job Title: Business & Data Analyst- Commercial lending with AFS Experience: 10+ Years Location: Hybrid- Iselin NJ/Johnston RI Position Summary We are seeking an experienced Business Data Analyst with strong expertise in Commercial Lending and Loan Operations to support data analysis and integration initiatives across lending platforms. The ideal candidate will work closely with operations teams, technology teams, and business stakeholders to analyze lending workflows, data structures, and system integrations. This role requires strong knowledge of commercial lending processes, hands-on experience with AFS and LoanIQ platforms, and familiarity with API-based integrations and data flows across enterprise systems. Primary Responsibilities Business & Data Analysis • Gather, analyze, and document business and data requirements related to commercial lending operations., • Work closely with operations teams to understand loan lifecycle processes including origination, servicing, payments, and reporting., • Translate business requirements into functional and technical specifications for development and integration teams., • Analyze data flows across lending platforms and identify data gaps, inconsistencies, and process improvements. Commercial Lending Platform Expertise • Support initiatives involving AFS and LoanIQ systems including data mapping, reporting, and operational workflows., • Understand and document loan servicing, credit structures, and operational processes within commercial lending., • Collaborate with technology teams to ensure accurate data exchange between systems. System Integration & APIs • Work with engineering teams to define API requirements and integration workflows across lending and enterprise systems., • Support data mapping, transformation, and validation for API-based integrations., • Ensure data integrity and consistency across multiple financial systems and platforms. Stakeholder Collaboration • Act as a liaison between business users, operations teams, and technology teams., • Facilitate workshops and discussions to clarify requirements and align stakeholders., • Provide insights and documentation to support system implementations and process improvements. Required Skills & Experience • 8–12+ years of experience as a Business/Data Analyst within Commercial Banking or Financial Services., • Strong experience working with Commercial Lending and Loan Operations teams., • Hands-on experience with AFS and LoanIQ platforms., • Experience working with API integrations and data exchange between enterprise systems., • Strong understanding of commercial lending lifecycle and operational workflows., • Experience analyzing data structures, system integrations, and reporting requirements., • Excellent documentation, communication, and stakeholder management skills. Preferred Skills • Experience working with loan servicing, credit operations, and lending data platforms., • Familiarity with Agile methodologies and JIRA for requirement tracking., • Experience supporting data transformation, integration, and reporting initiatives., • Understanding of financial data governance and regulatory requirements. Nice to Have • Experience working with commercial lending transformation or modernization programs., • Familiarity with data visualization or reporting tools., • Prior experience supporting large banking or financial services organizations. Company Profile: Stratacent is a Global IT consulting and Services firm, headquartered in Jersey City, NJ, USA with offices in UK, Canada, and South Africa and global capability centers (GCC) in Pune and Gurugram in India. Our focus areas include Data and AI, Cloud Services, Automation, IT Operations, Application Development, and Information Security. URL - ___ Global managed services firm assisting customers with digital transformation, including data and analytics, cloud services, automation, and IT service management. stratacent.com Employee Benefits: • Group Medical Insurance, • Cab facility, • Meals/snacks, • Continuous Learning Program Stratacent is an equal opportunity employer. As such, to the extent defined by federal, state, and municipal law, Stratacent will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law.

Job Title: Scrum Master Location: Newark, NJ (Hybrid) Duration: 6+ Months As a Scrum Master in Chief Technology Office, you will join a team of change agents who are responsible for coaching, teaching and guiding individuals, bringing to bear agile principles, practices and frameworks to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! You will partner with product owners, tech leads, designers, engineers and delivery professionals to improve End User Experience. You will bring excellent problem solving, communication and teamwork skills, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do. Here is what you can expect on a typical day • Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact, • Bring an understanding of relevant and emerging technologies, begin to identify opportunities to provide feedback to the team, and embed learning and innovation in the day-to-day, • Work on problems of diverse scope in which analysis of data requires evaluation of identifiable factors, • Ensures the team(s) lives Agile values and principles and follow the processes and practices that they agreed-upon to deliver the committed solutions, • Responsible for promoting and supporting Agile principles by helping everyone understand applied theories, practices, rules, and value, • True servant leader who serves the team(s) and larger organization, • Supports those outside the aligned team(s) to understand which of their interactions with the team(s) are effective and which aren't; helps everyone change these interactions to improve the value built by the Agile team, • Supports all aspects of risk management and impediment resolution, • Formal people leadership for a highly talented team of X Scrum Masters, • Proven experience as a Scrum Master or Release Train Engineer, or comparable Agile delivery leadership role, • Leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization, • Experience with agile development methodologies, • Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business, • Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges, • Familiarity and expertise with Agile principles and frameworks, including story writing and estimation, facilitation, and identification and implementation of continuous improvement (CI), • Experience working and proficiency in performing the role of Scrum Master, including on teams charged with highly complex outcomes, • Expertise in facilitation and tracking of Objectives & Key Results (OKRs), prioritization, backlog refinement, and specialty workshops., • Certified Scrum Master certification, • Experience in serving as a Scrum Master within the financial services industry on multiple teams, • Experience with Project Management, • Understanding of Device Lifecycle Management a plus

Posting Type Hybrid Job Overview The Program Manager on the Business Process and Technology team in Revenue Operations leads high-impact, cross-functional programs that align business processes with technology to drive efficiency, scalability, and innovation. This role sits at the intersection of strategy, operations, and technical execution-turning evolving initiatives into measurable business outcomes. The ideal candidate brings a strong background in program management, business process optimization, and technical systems, with a passion for driving results through structure, communication, and cross-team coordination. Job Description and Requirements RoleResponsibilities * Lead and managetechnicalprograms that involve coordination acrossmultipledepartments. * Translate stakeholder needs into clear, actionable requirements and effectively communicate technical concepts back to business stakeholders. * Develop andmaintainprogram documentation including project charters, JIRA tickets, dashboards, etc. * Proactivelyidentifyandmitigaterisksand manage dependenciesto ensure program momentum andtimelydelivery. * Provide clear, proactive communication on timelines, progress, and deliverables to program stakeholders and senior leadership. * Navigate teams through uncertainty to achieve defined program outcomes. * Establish success metricstoensure that programs deliver measurable businessvalue. * Document current business processes andidentifyareas for efficiency. * Define, implement, and promote standards and best practices for cross-functional collaboration and operational excellence. * Continuously seek opportunities tostreamlinesystems,leveraginginnovativetechnicalsolutions. Preferred Qualifications * Proven experience partnering with IT teams to deliver cross-functional initiatives. * Hands-on experience working with Salesforce. * RegularlyutilizesJira and Confluence to manage projects and communicate status. Minimum Qualifications * 6-10years of experience managingprograms. * Ability to workindependentlyand make decisions with minimal guidance and oversight. * Strong analytical and problem-solving skills; ability to use data to guide decisions. * Ability toinfluencecross-functional teams to work together toward common goals. * Creatively navigates challenges to achieve outcomes, even in highly constrained ordifficult situations. * Exceptionalverbal and written communication skills; ability to communicate and adapt effectively to different audiences. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $115,000 and $173,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Budget Management, Mentorship, Negotiation, Program Management, Project Management, Risk Management, Stakeholder Management, Strategic Planning, Team Leadership, Vendor Management

Posting Type Remote/Hybrid Job Overview As a Product Support Manager, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams. The Support Manager should have intimate knowledge of all Product Support processes and procedures. You will be tasked with developing strategies, managing team operations, and collaborating with other departments. The Support Manager will monitor team ticket queues, ensuring timely assignment and resolution, balancing workloads, and managing staffing adjustments due to PTO and training. The Support Manager should be organized, detail-oriented, and focused on meeting department goals and metrics. You will also inform your Manager of personnel, performance, client perception, and project status issues and work closely with Global teams to ensure consistent, high-quality service. The Support Manager is responsible for the professional development of their reports. Job Description and Requirements Role Responsibilities: * Overseeteamresponse to customer incidents and requestson a daily basis, ensuring tickets are managed and processed in alignment with established policies and procedures. * Monitor and report on support performance, ensuringtimelyupdates to tickets and that service levelobjectivesare met. * Collaborate with cross-functional teams, including Product and Engineering, to address technical issues and improve the product based on customer feedback. * Proactivelymonitorstaff availabilityto ensure service levels are metas they provide complex responsive support to clients during normal business hours when scheduled for early and late shifts and asidentifiedfor on-call or as requested by management; early/late shifts. Minimal On-call shifts arerequired. * Manage and develop the support team, coaching team members to expand their technical skill sets and ensure alignment with department goals. * Provide direction and apply company policiesto broader team(s) or sub-department, ensuring adherence to procedures and standards. * Track team progress on daily tasks and projects, ensuringtimelycompletion with attention to quality and customer satisfaction. * Act as a point of contact for complex, escalated support issues, offering guidance and resolution to both internal teams and customers. Preferred Qualifications: * Experiencemanaging technical support teamsand collaborating with Productand Engineering departments to resolve product issues. * Strong technical background, with a deep understanding of SaaS products and technical troubleshooting. * Experience working with support tools(e.g.,Salesforce, Jira) and managing ticket queues in a high-volume environment. * Experience in coaching and mentoring teams, with a focus on developing both technical and product knowledge. * Client-focusedwith the ability to understand and meet customer expectations. * Excellent communication skills, both written and verbal. * Experience with Relativity is a plus, but not necessary. * eDiscovery knowledge and industry experiencearea plus, but not necessary. * Experience with ITIL standardsand best practices is a plus. Minimum Qualifications: *At least three years of experienceleading or managing a team or department in a technical support environment. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $93,000 and $140,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Budget Management, Coaching, Communication, Customer Service, Customer-Support, Mentorship, Stakeholder Management, Team Leadership, Technical Support, Training and Development

Job Title: Technical Business Analyst II (Platform Operations & Enablement) Location: Newark, NJ - Hybrid (3 days onsite per week) Duration: 12 Months (Temp to Perm Hire) Role Overview We are looking for a self-driven Platform Operations & Enablement Analyst to take full ownership of day to day operational and enablement work for our platform and automation initiatives. This is an individual contributor role, but the person is expected to operate independently with minimal direction and comfortably navigate a complex technical and organizational landscape. This role will absorb operational work currently handled by leaders and expand coverage into areas we do not consistently support today, such as tooling hygiene, documentation, and platform enablement tracking. Key Responsibilities: • Own and manage day to day platform operational work, including intake, tracking, follow ups, and dependency commitments., • Act as the primary operational point of contact for platform related requests and questions., • Work independently to identify gaps, resolve issues, and keep work moving without needing constant direction., • Maintain Jira, Jira Align, and Confluence for non-delivery and platform enablement work., • Ensure platform enrichment, operational work, and technical enablement efforts are visible, accurate, and well documented., • Provide light support and input for planning, dependencies, and alignment for non-delivery work (not a delivery or people management role)., • Support special projects and initiatives, including operational transitions, process improvements, and tooling changes., • Experience in platform operations, program support, or technical enablement., • Strong hands-on experience with Jira, Jira Align, and Confluence., • Comfortable working in complex, highly technical environments., • Self-starter who can operate with minimal guidance and strong ownership., • Able to navigate ambiguity, multiple stakeholders, and evolving priorities., • Solid understanding of Agile / SAFe concepts, especially non-feature and enablement work., • Operational work is fully offloaded from senior leaders., • Platform enablement and non-delivery work is consistently visible and up to date., • Tools and documentation are accurate and trusted., • Fewer operational gaps, handoffs, and last-minute escalations.

Job Title: Data Scientist Duration: 12 months Location: Hybrid (Newark, NJ) and requires your on-site presence on a reoccurring weekly basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site. Job Description: As a Data Scientist, you will partner with Machine Learning Engineers, Data Engineers, Business Leaders and other professionals to build GenAI and ML models to improve advisor experience, perform lead scoring, and increase sales revenue. You will implement AI and machine learning models that will deliver stability, scalability and integration with other advisor products and services. You will implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to deep technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do. Here is what you can expect in a typical day: • Provide deep technical leadership to a portfolio of high impact data science initiatives involving sales and advisor experience. Identify the optimal sets of data, models, training, and testing techniques required for successful product delivery. Remove complex technical impediments, • Leverage your experience and skills to identify new opportunities where data science and AI can improve experiences, gain efficiencies, and generate sales., • Apply hands-on experience to ensuring best-in-class model development., • Communicate clearly and concisely, in writing and verbally, all facets of model design and development. Continuously look for insights in models developed and generate new ideas for model improvement., • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure the successful deployment of ML models and application code on Prudential's AI/ML platform., • Bring a deep understanding of relevant and emerging technologies and embed learning and innovation in the day-to-day., • Work on significant and unique issues where analysis of situations or data requires an evaluation of intangible variables and may impact future concepts, products or technologies., • Familiarity with Python, SQL, AWS, and JIRA., • Familiarity with LLMs, deployment of LLMs, RAG, LangChain, LangGraph, and Agentic AI concepts., • The Skills and expertise you bring:, • Applied Statistics, Computer Science, or Engineering or experience in related fields with a focus on machine learning, AI, and LLMs., • Junior category industry experience with responsibility for developing and delivering advanced quantitative, AI/ML, analytical and statistical solutions., • Ability to lead a small team with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization to deliver AI products., • Ability to influence business stakeholders and to drive adoption of AI/ML solutions., • Experience with agile development methodologies, Test-Driven Development (TDD), and product management., • Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business, • Demonstrated ability to mentor and operational management of data science team based on project requirements, resourcing requirements, and planning dependencies as appropriate, anticipate risks and bottlenecks and proactively takes actions, • Excellent problem solving, communication and collaboration skills, and stakeholder management Experience and/or deep expertise with several of the following:, • Machine Learning and AI: Understanding of machine learning theory, including the mathematics underlying machine learning algorithms. Expertise in the application of machine learning theory to building, training, testing, interpreting and monitoring machine learning models. Expertise in traditional machine learning models (unsupervised, XGBoost, etc.) and Large Language Models (OpenAI, Claude)., • Model Deployment: Understanding of model development life cycle, CI/CD/CT pipelines (using tools like Jenkins, CloudBees, Harness, etc.), A/B testing, and pipeline frameworks such as AWS SageMaker, and newer AWS/Azure Agentic AI infrastructure products., • Data Acquisition and Transformation: Acquiring data from disparate data sources using APIs and SQL. Transform data using SQL and Python. Visualizing data using a diverse tool set including but not limited to Python., • Database Management Systems: Knowledge of how databases are structured and function in order use them efficiently. May include multiple data environments, cloud/AWS, primary and foreign key relationships, table design, database schemas, etc., • Data Analysis and Insights: Analyzing structured and unstructured data using data visualization, manipulation, and statistical methods to identify patterns, anomalies, relationships, and trends.

Job Description The Procurement Operations Manager oversees the operational activities of the Institute-wide procurement function. This position is responsible for establishing, implementing, and leading projects, processes, and procedures that ensure compliance with policies and best practices while prioritizing efficiency and improved service levels. The Manager fosters and maintains positive relationships to provide effective service and achieve immediate objectives. This role supports and reports to the Director of Procurement Operations and does not have any direct reports. It holds significant visibility among IEEE staff, volunteers, and elected leadership within the organization. Key Responsibilities • Systems & Database Management: Serve as the systems expert for Oracle Fusion, Concur, CMS, PaymentWorks, PaymentNet, SharePoint, Jira, and related platforms., • Maintain data integrity, ensure audit ready systems, enforce process compliance, and provide user support and training., • Reporting &Data Analysis: Collect, validate, and analyze procurement data to use in business strategies., • Spend Analysis: Review procurement data to identify cost reduction opportunities, improve contract compliance., • Systems & Process Enhancements: Identify and implement streamlined, efficient solutions for financial and procurement systems., • Project Leadership: Manage technology and process driven projects, overseeing requirements, planning, testing, implementation, and stakeholder coordination across Finance, IT, and volunteer groups., • Procurement Metrics Program: Develop and maintain KPIs and recurring metrics reports to support performance monitoring and leadership review., • Supplier & Vendor Data Management: Oversee vendor onboarding, payee verification, tax documentation, banking data, COIs, and system permissions., • Competitive Bidding Program: Manage institute wide competitive bidding., • Requisition & Purchase Order Processing: Lead the end to end review and processing of requisitions and POs, ensuring accuracy, timeliness, and policy compliance., • Contract Management Administration: Coordinate contract file review, maintain relationships with Legal and contract stakeholders, schedule meetings, and ensure complete records retention., • Independent Contractor Qualification: Administer the contractor qualification process in collaboration with Tax and Legal to ensure compliance., • Corporate Credit Card Oversight: Manage departmental card usage, ensuring proper authorization, documentation, and compliance with corporate card policies., • Procurement Compliance Monitoring: Review supplier registrations, requisitions, POs, and card transactions to ensure adherence to policies and procedures., • Cross Functional Collaboration: Partner with Finance and Operations teams to align procurement practices with organizational goals and best practices., • Preferred Supplier Program: Manage preferred supplier qualification, relationships, and consolidation opportunities to maximize value and discounts. Educatio • Bachelor's degree or equivalent experience Related field Req, • 4-7 years Relevant procurement/purchasing experience Req, • 4-7 years Policies, Regulations and governance Req, • 4-7 years Proven ability to develop and refine legal and business documents, including concise memos and persuasive written materials. Req, • Demonstrated strong attention to detail, ability to multitask, and consistent follow through to ensure accurate, compliant, • process execution., • Proven negotiation skills and business acumen to manage procurement related contractual terms., • Strong quality assurance mindset, delivering work correctly the first time and driving continuous process improvement., • Able to collaborate effectively with staff, volunteers, and suppliers., • Preferred knowledge or study toward professional credentials such as Agile/CSPO/CSM, Certified Purchasing Professional,, • Certified Supply Chain Professional, or PMP., • Technologically savvy, with the ability to learn and apply tools including Oracle Fusion, PaymentWorks, Google Mail, JPMC PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status. For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Company DescriptionAdvancing Technology for Humanity IEEE and its members inspire a global community through highly-cited publications, conferences, technology standards, and professional and educational activities.Advancing Technology for Humanity\r\nIEEE and its members inspire a global community through highly-cited publications, conferences, technology standards, and professional and educational activities.

Job DescriptionCompany Description Job Description Job title: Oracle Fusion Cloud Payroll & Absence Management Consultant Location: Newark, NJ Job summary: We are seeking an experienced consultant to support the Payroll Department during the Oracle Fusion Cloud HCM implementation, focusing on Payroll and Absence Management modules. Key Responsibilities: • Collaborate with Payroll, HR, IT, and implementation partners to gather requirements, design, configure, test, and deploy Payroll and Absence Management functionality., • Configure payroll elements, balances, fast formulas, absence plans, accrual rules, and related components., • Support data conversion, reconciliation, integrations (e.g., time/attendance, benefits, finance), and testing (unit, SIT, UAT, parallel runs)., • Develop reports/analytics using OTBI, BI Publisher, and HCM Extracts., • Troubleshoot issues, perform root cause analysis, resolve defects (via Jira), and provide post go-live support., • Create documentation, process flows, user guides, and deliver knowledge transfer/training., • Recommend process improvements for efficiency and compliance. Required Qualifications: • 5+ years hands-on experience with Oracle Fusion Cloud HCM, specializing in Payroll and Absence Management modules., • Strong knowledge of payroll processing, taxation, compliance, fast formulas, costing, legislative data groups, time/labor integration, and absence accrual processing., • Experience with Oracle HCM Extracts, APIs, and integrations., • Proficiency in Oracle reporting tools (OTBI, BI Publisher)., • Strong analytical, problem-solving, and attention-to-detail skills., • Excellent communication and collaboration abilities in a fast-paced environment., • Bachelor’s degree in a related field (or equivalent experience)., • Preferred: Oracle Cloud HCM Certification (Payroll/Absence); prior experience supporting a Payroll team through an HCM transition/upgrade; at least one full lifecycle Oracle Cloud implementation. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description * Candidate will be allowed to work remotely. No work outside the United States is allowed. Candidate must work EST business hours. Our direct client has an opening for a Sr Rhapsody Developer # 9656. This position is for 12+ months, with option of extension, and will be worked remote. Candidate work EST business hours. If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description – Resumes due ASAP – Required Skills 5+ YEARS V6+ Rhapsody Integration Engine 5+ YEARS Symphonia Mapping Language (SML) 5+ YEARS HL7 (SUCH AS V 2.3.1 - 2.5.1; ORU & ORM MESSAGE TYPES) 2+ YEARS XML / XSD / XPATH 3+ YEARS SQL Advanced Join Statements 5+ YEARS JAVASCRIPT 2+ YEARS SOAP Web Services Desired Skills Windows OS Server Administration Public Health / Disease Surveillance SystemS / LIMS Experience EXCEL / VBA MACROS / Automate & Flow LOINC / SNOMED DEVOPS/JIRA REDCAP FASTQ Files and Demultiplexing Rhapsody Certification - list specific certification on resume Additional Skills • Ability to establish positive working relationships with technical staff, Customers and others involved in data-centric management., • Excellent written, oral, and interpersonal communication skills, • Experience with security and data classification related to CDC, HIPAA, and CJIS, • Critical thinking and problem resolution skills, • Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate, • Large scale integration and design in healthcare environment Description: The candidate must be able to independently research and design processes, create specifications, develop, lead testing, perform code reviews, actively engage with the team and stakeholders, attend meetings, provide guidance, and respond promptly. Participate in a team comprised of DPH and solution implementation staff for Systems Integration related planning, design, configuration, and conversion / rewrite of existing processes, code, and functionality in/into the Rhapsody Environment. Will coordinate with assigned IT Section Manager and Team Lead on daily assignments / tasks. Will coordinate and collaborate with contract and vendor staff as well as existing DPH staff and other IT professionals working with the Office of Information Technology. Ensure assignments are completed accurately and on-time, assist with problem resolution, mitigate issues, provide solutions, communicate, and escalate as needed to management, and report progress to manager. Will advise Staff on code conversions, route and configuration changes and enhancements, process improvements, software updates and maintenance. Work with vendors and staff on deliverables, troubleshooting and conversion of current processes to Rhapsody. Includes rewriting existing solutions to conform to best practices and updated coding standards and to improve efficiency, performance, and maintenance. Ideally this position would serve as the IT lead for this project managing the project work, communications, and customer expectations. Specific duties and responsibilities will include but are not limited to the following: • Prepare and maintain system documentation and architecture diagrams for processes assigned (new and existing). Work with end users to perform gap analysis, gather and document functional requirements, and create necessary processes • Assist with project and time management including estimates and status reporting, • Ability to plan, organize, review, implement associated project milestones to completion., • Process Development, Process Automation, and ETL Solutions, • SQL query creation and validation to include advanced joins, • Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to complex programming of agency computer systems as assigned. • Create new and update existing Rhapsody routes to handle new data elements and formats creating the necessary output for upload into testing, lab, and surveillance systems as well as report to the CDC • Transformation of multiple formats (xml, csv, SOAP, HL7, etc.) in Rhapsody with Symphonia and Javascript (ECMA/E4X), • Formatting data into Conduent Maven Integration Format (MIF) for import into the Disease Surveillance System, • Utilize webservice calls to and from Rhapsody parsing request/response data, • Monitor routes and production processing to ensure proper data flow and response times using Rhapsody Web Management Console and other tools, • Help to perform and automate daily maintenance processes, • Debug, troubleshoot, and optimize new and existing processes., • Resolve processing issues., • Correct and reprocess errors, • Advise on monitoring practices, thresholds, and notifications, • Support Rhapsody upgrades and new environment configuration, • Ensure maximum system uptime for critical components to ensure business continuity., • Assist with data migrations and database migration related code changes, testing, and validation, • Review existing code for rewrite into Rhapsody routes., • Perform / participate in code reviews for authored, team written, and vendor suggested changes and implement reviewed changes into Production, • Advise the team on best practice and techniques. Mentor technical team on advanced topics., • Assist the team, DPH staff, and vendors to onboard providers and partners to utilize Rhapsody supported services like HL7 electronic lab reporting (ELR), electronic test orders and resulting (ETOR), electronic case reporting (eCR), and Interpartner data sharing. • Modification / rewrite of existing processes and creation of new processes to be compliant with agency security requirements and following industry best standards

Job Description Position: Product Business Analyst Reports to: Director, Tech Solutions Department: Technology Location: Summit, NJ; in-office Classification: Full-time ; Exempt Summary / Job Objective: The Product Business Analyst is an integral member of our development and technology with a primary focus on the Broker-Dealer and Investments areas of the business. This role bridges the gap between technical and business resources, supports ongoing product initiatives, outlines new development opportunities, and helps maintain internal Salesforce environments. The ideal candidate will be detail-oriented, proactive, and comfortable working across multiple business areas, while leveraging data, systems, and project management tools to drive success. There will be a large focus on deploying new applications and continually integrating systems to enhance business capabilities. Primary Responsibilities: · Troubleshoot production issues within internal and customer-facing systems and Salesforce environments using product knowledge and simple development tools such as debug logs, the admin console, and browser debugging tools. · Create ad hoc reports, dashboards, and scorecards using data from multiple systems to support different business needs and troubleshoot/audit data issues. · Document user stories for new features and enhancements. · Complete user acceptance testing (UAT) to validate that solutions meet user and business requirements. · Support business processes and workflows through project management tools such as Monday.com. · Assist with data management, migration, and movement across platforms while maintaining data quality and compliance standards. Qualifications: · Bachelor’s degree in MIS, Computer Science, or related field. · Experience with Salesforce administration including user management, sharing rules, and data visibility (or willingness to grow into this area). · Experience in Scrum/Kanban methodologies and their ceremonies. · Strong understanding of business analysis concepts: requirements gathering, user stories, acceptance criteria, communication, and documentation. · Experience writing user stories, managing product backlogs, and facilitating refinement meetings. · Salesforce Certified Administrator preferred. · Basic understanding of the Salesforce development platform including Apex, SOQL, Visualforce, and LWC. · Familiarity with cloud services such as AWS (Lambda, EC2, RDS, CloudWatch), and Azure cloud preferred. · Entry to mid-level experience with HTML, CSS, and UX design/prototyping. · Experience with workflow automation tools such as Monday.com, and JIRA (including user management, workflows, and permission settings). · Proficiency with Google Suite. · Strong foundation in data management, reporting, and migration processes. · Familiarity with the wealth management or insurance industry is strongly preferred. Core Competencies: · Ability to manage competing demands and priorities. · Strong attention to detail. · Excellent problem-solving skills. · Desire to take ownership of projects and see them through to completion. · Team-oriented with strong listening, writing, and communication skills. Compensation & Benefits: Compensation (based on experience) • Annual base salary: $85,000 - $105,000; exempt, • Annual performance bonus target: 7% Benefits • Employee benefits (medical, dental, vision, life insurance, other), • 401k with employer match, • Paid Time Off, • Paid parking Location: 475 Springfield Avenue, Summit, NJ 07901; *This role is an in-office position Company DescriptionHeadquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy. Through its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,200 employees and 90 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business. For more information, please visit simplicitygroup.com.Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy.\r\n\r\nThrough its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,200 employees and 90 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business.\r\n\r\nFor more information, please visit simplicitygroup.com.

Job Description Position: Director, Technology PMO Reports to: Partner, EVP, Technology Department: Technology Location: Summit, NJ Position Type: In-Office Classification: Full-Time; Exempt (Salary) Summary / Job Objective: We are seeking a Director, Technology PMO to serve as a strategic partner to the CIO, driving governance, financial transparency, and portfolio visibility across our Wealth and Insurance platforms. This is a high-impact, insight-focused role designed for a leader who excels at bringing structure to complex, regulated environments. You will ensure our technology investments align with business priorities while maintaining a "ready-state" for regulatory and audit requirements. Primary Responsibilities: Portfolio Strategy & Planning · Decision Support: Prepare sequencing and prioritization recommendations for the CIO and senior leadership. · Strategic Portfolio Mapping: Balance technology investments using the "Run/Grow/Transform" paradigm to align spend with business goals. · Capacity Planning: Maintain high-level resource visibility to identify bottlenecks and validate quarterly plan feasibility. Financial Stewardship · Budget & Variance Management: Monitor portfolio spend vs. budget, providing early warnings on overages and performing CapEx/OpEx capitalization tracking. · SaaS & Vendor Oversight: Manage the delivery health of third-party integrators and track SaaS license renewals and usage metrics. Governance & Insights · Executive Reporting: Synthesize complex technical and financial datasets into actionable, executive-ready dashboards. · Risk & Mitigation: Proactively identify cross-platform dependencies and delivery risks, providing mitigation strategies for portfolio stability. · Process Optimization: "Right-size" SDLC and change management processes to ensure compliance (SOC 2/SEC) remains frictionless for engineering. Managerial Leadership & Oversight · Cross-Functional Influence: Cultivate a culture of compliance by guiding engineering and product teams to adopt SDLC standards through consultative coaching rather than rigid enforcement. · Strategic Liaison: Act as the primary bridge between Technology, Finance, and Business units to resolve conflicting priorities and align stakeholders on a unified portfolio roadmap. · Governance Stewardship: Design and "right-size" the project intake framework, ensuring governance acts as a strategic accelerator rather than a bureaucratic hurdle. · Regulatory Leadership: Serve as the lead liaison for internal and external audits (SOC 2, FINRA, SEC), ensuring organizational readiness and maintaining a "zero-finding" standard. · Performance Mentorship: Elevate the organization’s data maturity by providing expert feedback to Project Leads on risk documentation and financial accuracy. Qualifications: · Bachelor’s Degree in Business, Information Technology, Finance, or a related field (Required). · 6+ years of experience in technology PMO, portfolio management, or technology operations roles. · PMP, Agile or PMO-related certifications preferred but not required. · Experience in insurance, wealth management, broker-dealer, fintech, or other regulated environments strongly preferred. · Demonstrated experience navigating multi-vendor technology ecosystems, specifically involving Salesforce (CRM), SaaS platforms, and third-party System Integrators. · Working knowledge of SOC 1 / SOC 2 audit requirements and SOX IT General Controls (ITGCs). · High-level competency in Jira, Azure DevOps, or similar work management platforms. · Strong proficiency in portfolio and visualization tools (e.g., Power BI, Tableau, Smartsheet, or Advanced Excel). · Understanding of the reporting and compliance expectations of bodies such as the SEC, FINRA, and NAIC. · Ability to distill complex technical data into concise, high-impact reporting for C-suite stakeholders. · Proficiency in managing portfolios through the Run / Grow / Transform paradigm. Core Competencies: · Communication: Clearly and effectively communicating both verbally and in writing. · Efficiency: Prioritizes and multitasks in fast-paced settings, delivering quality results with minimal errors. · Discretion: Proven ability to handle sensitive and confidential information with professionalism. · Analysis: Leverages analytical skills to identify challenges and generate innovative solutions. · Adaptability: Adjusting quickly and effectively to shifting priorities and evolving technologies. · Decisiveness: Making timely, well-informed decisions that keep projects on task by assessing risks. Managerial Core Competencies: · Accountability: Takes full personal responsibility for actions, reliably following through on commitments. · Leadership: Articulates a clear vision, translating strategic goals into motivated team action. · Fiscal-Management: Diligently manages budgets and metrics to inform resource allocation. · Agility: Seamlessly adjusts to new priorities and technologies to maintain forward momentum. · Risk-Mitigation: Proactively identifies threats and develops strategies to ensure stability. Essential Job Functions: · Navigate and understand complex regulatory frameworks (e.g., SOC 2, FINRA, SEC) and apply them to technology workflows. · Frequently present complex findings and data-driven insights in group settings to cross-functional stakeholders. · Maintain a stationary position (sitting or standing) for extended periods. · Operate computers and standard office equipment on a constant basis. · Perform repetitive motions involving wrists, hands, and fingers. · Assist clients and colleagues via telephone, email, and in-person. · Occasional evening or weekend work required based on project deadlines or business necessity. Travel Requirements: Approximately 10%-20% (Occasional overnight trips, roughly 2-4 days per month). Compensation & Benefits: Compensation (based on experience) · Annual Base Salary: $150,000 - $175,000; exempt · This is an Exempt position · Annual Performance Bonus Target: 20% Benefits · Employee Benefits (Medical, Dental, Vision, Life Insurance, other) · 401k with Employer Match · Paid Time Off · Paid Parking Location: 475 Springfield Avenue, Summit, NJ 07901; *This role is an in-office position Company DescriptionHeadquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy. Through its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,200 employees and 90 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business. For more information, please visit simplicitygroup.com.Headquartered in Summit, New Jersey, Simplicity Financial Marketing Group Holdings (“Simplicity Group”) is a financial holding company in the independent financial services sector that specializes in the distribution of retirement and financial planning solutions. Simplicity Group and its wholly-owned Broker-Dealer, partners with insurance and investment professionals to help provide consumers with guaranteed income and life insurance products, wealth accumulation strategies, disability, and long-term care protection in support of a holistic financial strategy.\r\n\r\nThrough its vast distribution network of insurance, wealth, and institutional channels, Simplicity Group has assisted with the placement of more than $10 billion of insurance assets and has $10 billion of assets under management and advisement as of Q4 2024. Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its distribution partners expand their businesses. Simplicity Group has over 1,200 employees and 90 operating subsidiaries. Simplicity Group is owned by two of the leading San Francisco-based financial and tech-enabled services private equity firms and by its operating Partners, who help drive the company’s day-to-day business.\r\n\r\nFor more information, please visit simplicitygroup.com.

Job Description Mitsubishi Electric Trane HVAC US LLC is looking for a Sr Specialist, Regional Marketing in New York, New Jersey, Philadelphia regions. POSITION SUMMARY: The Sr Specialist, Regional Marketing is responsible for a variety of marketing activities focused on increasing sales of new and current Mitsubishi Electric Trane HVAC US (METUS) customers. They will work directly with the Regional Marketing Management on key initiatives including assessing dealer lead and marketing efforts to develop and implement improvement strategies, and contractor and distributor marketing tool support. ESSENTIAL FUNCTIONS The essential functions of the position include, but are not limited to the following: • Partners with Business Unit contractors, sales staff, and distributor staff to optimize lead management., • Prepares weekly distributor lead reports, and works with dealers, distributors, and BU sales staff to improve lead response and closure rates., • Plans and execute campaigns in conjunction with METUS Corporate Marketing team, outside agencies/contractors, and content developers., • Determines marketing campaign goals, establishes media plan, develops messaging and assets, and rolls out campaign to METUS Business Unit sales team, distributors, and dealers., • Measures campaign success and reports results to management team and Business Unit team., • Increase dealer, distributor, and Area Sales Managers’ utilization of effective sales tools., • Create, implement, and assess the effectiveness of localized tools and marketing assets / content (in conjunction with METUS corporate marketing team or locally sourced contractors)., • Plan and support local events to improve effectiveness of dealers and distributors in marketing METUS products., • Develop and deliver educational content to Business Unit sales staff, Diamond Contractors and Ductless Pros, and Distributor staff to educate them on HVAC / METUS marketing best practices and programs., • Willing to travel up to 40% to for various Company meetings and training both domestically and possibly internationally., • Bachelor’s degree in Marketing, Business, creative tools/digital art or related field., • 3+ years progressive experience in a marketing support role., • 3+ years in customer-facing relationship management, customer training, account management role preferred., • 3+ years progressive experience managing projects involving cross-functional teams., • Demonstrated ability to work well with all levels of internal management, staff and outside clients and vendors., • Basic to proficient with PowerPoint, Excel, Word, and other Microsoft Office products., • Proficient in Content Creation programs (Adobe Creative Suite or similar), project management tools (Jira or similar), Digital Asset Management (DAM) and other marketing related software programs., • Familiar with salesforce, a plus., • Demonstrated interpersonal communication skills, both verbally and written. ABOUT MITSUBISHI ELECTRIC TRANE HVAC US Formed in 2018, Mitsubishi Electric Trane HVAC US (METUS) is a leading provider of ductless and VRF systems in the United States and Latin America. A 50 percent – 50 percent joint venture between Ingersoll Rand plc and Mitsubishi Electric US, Inc., the company provides innovative products, systems and solutions capable of cooling and heating any application from a home to a large commercial building. METUS is a leading marketer of Zoned Comfort Solutions® and Variable Refrigerant Flow (VRF) air-conditioning and heating technology. Systems sold by the joint venture include a wide variety of technologically advanced products designed to deliver superior efficiency, comfort and control. The family of brands supported by METUS includes: Mitsubishi Electric Cooling & Heating, Trane® / Mitsubishi Electric and American Standard® Heating & Air Conditioning Mitsubishi Electric. More information is available at . We offer an excellent compensation and benefits package including 401(K). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona fide occupational qualification). The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the Company, or (c) consistent with the Company’s legal duty to furnish information. To view the EEO is The Law Poster and the supplement, please click here or visit . Applicants with a disability who need assistance with the application process may contact Human Resources by email at or by calling 714.229.3813.

Job DescriptionTitle: SAP WM Lead No C2C Location: Summit, NJ (80% onsite, 20% remote) Start/End Dates: 8/11/2025 1/17/2026 (22 weeks, 5 days) Work Hours: 40 hrs/week Visa/Work Authorization: Open W2 only Top 3 Required Skills • SAP Warehouse Management (810 years) Techno-functional background with solution design and issue resolution., • Inventory and Warehouse Process Expertise Put-away/picking strategies, storage/handling unit management, and cross-functional integration (WM-PP, WM-QM)., • RF & IDoc Configuration Hands-on experience with RF transactions and interfaces via IDocs.Ideal Candidate Profile, • 810 years in SAP WM with strong techno-functional experience., • Experienced with RF functions, IDoc configuration, and storage/handling unit management., • Strong problem-solving and integration experience across WM-PP and WM-QM., • Local to Summit, NJ or willing to be onsite 34 days/week.Nice-to-Have Skills, • SAP EWM, • Agile/JIRA experience Flexible work from home options available.

Job Description Senior IT Project Manager needs 5-7 years of project management experience Senior IT Project Manager requires: • PMP/RTE or equivalent certification, • Proficiency in project management tools (JIRA, MS Project) and methodologies (Agile, Waterfall), • Strong understanding of project management frameworks, tools, and best practices, • Excellent communication, negotiation, and interpersonal skills, • Proven ability to manage large, complex projects, • Experience coordinating and managing vendor relationships and third-party deliverables, • Strong analytical and communication skills with ability to present findings to senior leadership, • PMP,RTE, CAPM, CSM, or similar certification, • Experience in the financial services/ asset management industry, • Familiarity with capacity planning, scoping and resource allocation, • Experience with vendor management, • Plan, execute, and close projects while managing scope, timeline, budget, and resources., • Lead a project team, facilitate stakeholder communication, and ensure alignment with business objectives., • Develop comprehensive project plans, maintain documentation, identify and mitigate risks, and track progress using appropriate tools and metrics., • Act as the primary liaison between technical teams and business stakeholders, translate complex requirements into actionable deliverables while managing change requests and maintaining quality standards., • Coordinate with external vendors and third-party partners., • Manage vendor relationships, oversee contract deliverables, ensure compliance with service level agreements, and facilitate seamless integration of vendor resources into project workflows.

Job Description Looking for a .NET Web software developer with 6+ years of experience who can assume responsibility for developing and maintaining applications built using the .NET framework that interact with SQL and Oracle databases. Note: Hybrid Position Requiring 3 days / onsite, 2 days Remote Excellent Communication Required. They must have a deep understanding of the front-end and back-end aspects of application development. They must be able to develop and support ASP.NET applications and associated data access layers. In addition, they should have a strong understanding of object-oriented programming principles. They must be able to work independently and as part of a team while taking direction from lead developers and other stakeholders. Furthermore, they should communicate effectively with both technical and non-technical staff. Key Responsibilities are: Develop and create web applications using the .NET system and environment. Participate in requirements discussions and transform them into useful applications in line with service goals. Support, maintain and enhance existing applications and fix issues. Collaborate with peers to create the most effective solution possible using the .Net framework and Microsoft tech stack. Take responsibility for identifying and reducing technical debt in existing code structure while boosting application effectiveness and improve performance. Deliver error-free code that complies with secure coding practices. Incorporate data storage systems and preserve code quality. Design responsive/progressive user interfaces using .Net and related technology. Innovate and build high-quality software application options leveraging the flexibility of the .NET platform. Skills/expertise in: C# and .NET Framework ASP.NET, ASP.NET MVC using Internet Information Services (IIS) Oracle and SQL Server JavaScript (TypeScript and React optional) XML/json; Web API and RESTful Web Services Visual Studio Jira, GitHub, Azure DevOps

Job Description Description TITLE Senior Project Manager, PIM GENERAL SUMMARY OF POSITION The Senior Project Manager, PIM is a critical role responsible for driving an AnsellGUARDIAN data migration, review, and enhancement project that involves Product Information Management (PIM) systems, data integrity, and digital enablement. This position will play a central role in managing a complex, multi-phase data migration, review, and analysis project involving critical product and industry data that powers the AnsellGUARDIANTM safety algorithm. The role requires hands-on experience managing large-scale data initiatives, exceptional project planning and communication skills, and deep technical familiarity with Salsify PIM. The Senior Project Manager will be accountable for maintaining project momentum, coordinating cross-functional and global stakeholders, and ensuring timely delivery of high-quality, validated product data across the Ansell digital ecosystem. RESPONSIBILITIES • Project Planning & Execution, • Lead end-to-end planning and delivery of PIM-related projects, including data migration, data cleansing, and data validation activities., • Maintain and update detailed project action trackers, ensuring all deliverables, owners, and timelines are clearly defined and communicated., • Oversee daily and weekly project reporting, proactively identifying risks, dependencies, and roadblocks., • Coordinate testing, validation, and approval phases for all PIM data activities, ensuring readiness for integration with the Guardian platform., • Stakeholder Engagement & Communication, • Serve as the primary communication bridge between Digital, IT, Category Manager, Vertical Expert, and Guardian program teams., • Facilitate global meetings and steering sessions, summarizing progress, risks, and decisions for senior leadership., • Translate technical and data management topics into actionable updates for non-technical audiences., • Maintain transparent and timely communication across teams to support alignment, accountability, and informed decision-making., • Product Information Management Leadership, • Oversee data structuring, taxonomy management, and enrichment workflows within the Salsify PIM environment., • Partner with IT and business owners to design and execute efficient data migration processes from legacy systems to Salsify., • Support data governance and ensure compliance with industry standards, data models, and integration requirements., • Collaborate with the Platform Product Manager, AnsellGUARDIANTM, to align product data readiness with algorithmic and analytical needs., • Cross-Functional Collaboration, • Work closely with engineering, product, and regional commercial teams to ensure PIM data integrity supports digital sales, eCommerce, and Guardian capabilities., • Provide project leadership for third-party vendors, consultants, and regional data teams contributing to PIM projects., • Establish and continuously refine global best practices for PIM data management and project governance. KEY POSITION REQUIREMENTS Education • Bachelor’s degree in Business Administration, Information Systems, Engineering, or related field required., • PMP certification or equivalent project management credential preferred. Job Experience • 7+ years of experience managing large-scale digital, IT, or data projects., • Strong familiarity with Product Information Management systems, specifically Salsify PIM., • Proven track record in data migration, data governance, and change management projects., • Experience managing global cross-functional teams and external vendors., • Knowledge of industrial, manufacturing, or healthcare product data environments preferred Knowledge and Skills • Expert-level project management skills with proficiency in project tracking and reporting tools (e.g., Smartsheet, MS Project, Jira)., • In-depth understanding of Salsify data structures, workflows, and syndication., • Strong analytical mindset with the ability to evaluate large data sets for completeness and accuracy., • Excellent written and verbal communication skills; able to simplify complex information for broad audiences., • Ability to manage competing priorities in a fast-paced, global matrix environment., • Languages: Fluent English (written and spoken). DESIRABLE JOB COMPETENCIES • Ownership & Accountability – Takes proactive control of project outcomes, ensuring deliverables meet scope, timeline, and quality standards., • Communication & Transparency – Provides clear, concise, and consistent communication across stakeholders and leadership teams., • Technical Acumen – Demonstrates detailed understanding of Salsify PIM and related data integration processes., • Structured Problem Solving – Identifies issues early, proposes actionable solutions, and drives cross-functional alignment., • Collaborative Leadership – Builds productive relationships across functions and regions, fostering trust and shared ownership of results., • Global Agility – Adapts to time zone differences, cultural contexts, and evolving priorities with flexibility and professionalism. ADDITIONAL REQUIREMENTS • This is a 9-12 month contract role, • Occasional travel (up to 10%) for cross-regional collaboration, data workshops, or platform integration support., • Participation in global Guardian data governance and performance review initiatives.

Job DescriptionClient Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 – $125,000 + Equity/Benefits The Opportunity TechStaffers is partnering with a portfolio of New York's most innovative technology companies to scale their Client Success teams. We are looking for operationally-minded CSMs who want to be at the center of the "tech-to-client" relationship. In these roles, you are more than a relationship manager; you are a product advocate and a technical problem solver. You will work within early-stage and mid-market tech environments (SaaS, Fintech, AI) where you will own the end-to-end client lifecycle and directly influence the product roadmap through user insights. What You'll Do * Onboarding & Implementation: Act as the technical lead for new clients, ensuring a seamless setup process and rapid time-to-value on the platform. * Operational Excellence: Manage high-stakes workflows-such as data migrations, account configurations, and complex third-party integrations-with 100% accuracy. * Frontline Advocacy: Be the primary technical touchpoint for a dedicated set of accounts, managing queries via email, Slack, and ticketing systems while maintaining strict SLAs. * Product Feedback Loop: Collaborate closely with Engineering and Product teams to translate client pain points into actionable feature requests and product improvements. * SME Status: Become a subject matter expert in the product's ecosystem, helping non-technical founders or stakeholders understand complex technical requirements. About You * Tech-Forward: You are genuinely curious about how software works. You don't just report bugs; you try to understand why they happened. * Hyper-Organized: You thrive in the "organized chaos" of a startup. You can juggle dozens of active tickets and long-term projects without missing a deadline. * Resilient & Empathetic: You can lead a client through high-pressure situations with a calm, solutions-oriented demeanor. * Agile: You are comfortable making judgment calls in ambiguous situations and can pivot quickly as the product evolves. Qualifications * Experience: 2–4 years in customer success, technical support, or project management within a B2B tech or SaaS environment. * Technical Literacy: Proficient with modern tech stacks (e.g., Salesforce/HubSpot, Zendesk, Pylon, Slack, and project management tools like Notion or Jira). * Communication: Elite written and verbal skills, with the ability to explain technical concepts to non-technical audiences. * Location: Based in or willing to relocate to New York City for full-time, in-person work.

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