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  • Head Maitre d'
    Head Maitre d'
    hace 2 horas
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Customer Sales Assistant
    Customer Sales Assistant
    hace 28 días
    $20–$30 por hora
    Jornada completa
    Secaucus

    Job description Located in New Jersey Are you competitive, driven, and motivated by winning? Vivacity Management, a fast-growing sales and marketing firm in New Jersey, is hiring multiple Entry Level Customer Sales Assistant to join our team! This is the perfect opportunity for sports minded individuals, former athletes, team players, or anyone who thrives in a high-energy, goal-oriented environment. We offer hands-on training, rapid advancement opportunities, and a team atmosphere built on positivity, accountability, and performance. No experience is required — we train you from the ground up. Why Join Vivacity Management? • Competitive, sports-like team culture, • Full training for all Entry Level Assistants, • Clear opportunities for advancement into leadership, management, and senior sales roles, • Represent major brands and grow your professional skill set, • Growing company hiring multiple candidates immediately, • A role that rewards work ethic, communication skills, and goal-driven behavior Key Responsibilities • Engage with customers in the North Jersey area to present and promote client products, • Learn and master sales presentations, product knowledge, and customer service best practices, • Work with your team to hit sales goals and performance targets, • Participate in team meetings, training sessions, and development workshops, • Provide an energetic, positive experience for customers, • Represent clients in a professional and ethical manner at all times Ideal Candidate Traits • Sports minded, competitive, or athlete background (preferred but not required), • Strong communication and interpersonal skills, • Entry level attitude with a desire to grow, • Enjoys a team environment and fast-paced work, • Goal-driven and motivated by performance incentives, • No previous sales experience needed — just a willingness to learn Requirements • Must be 18+, • Full-time availability, • Reliable transportation to commute within North New Jersey, • Ability to work in person (not remote), • Ability to speak English Fluently Pay & Benefits • Weekly guaranteed pay! Say Bye Bye to bi-weekly pay checks :), • Performance bonuses & incentives- top performers earn $1000-$2000, • Growth and advancement opportunities, • Leadership development program, • Travel opportunities, • Supportive, high-energy team culture If this seems like you and you are ready for a challenge apply today!

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  • Retail Sales Associate
    Retail Sales Associate
    hace 1 mes
    $20–$30 por hora
    Jornada completa
    Secaucus

    Vivacity Management is expanding its retail development team across North Jersey and is seeking a motivated Entry-Level Retail Sales Assistant. This engaging, face-to-face role is perfect for individuals eager to develop professional sales and leadership skills, offering a clear path into business management. Working directly with customers, you will represent nationally recognized telecommunications clients. This position focuses on delivering solutions, managing customer relationships, and supporting daily operations, providing hands-on experience crucial for leadership and management advancement. This role involves no door-to-door sales and no cold calling. Key Responsibilities: • Engage in person with customers to promote products and services., • Provide exceptional customer support and recommend tailored solutions., • Utilize CRM systems to track and manage customer interactions., • Confidently handle objections and present service options., • Cultivate strong relationships with customers and team members., • Contribute to management initiatives and team goals. What We’re Looking For: • Strong communication and customer service skills., • A coachable mindset and eagerness to learn., • Reliability and flexibility to work as needed., • Comfort with basic technology and CRM tools., • Organized, solution-oriented, and team-focused approach., • Must be 18 years of age or older., • A 2 or 4-year degree in business management or a similar field, or 2 years of sales experience. Why Join Vivacity Management: • Entry-level position with comprehensive paid training., • Performance bonuses and incentives., • Extensive professional development and leadership training., • Opportunities for community involvement and team-building events., • Clearly defined advancement paths into Management and leadership roles., • Participation in philanthropic events., • Competitive weekly base compensation, ranging from $600 to $2000, combined with performance bonuses and incentives., • W2 employment position., • Access to in-state and out-of-state networking events. Ready for a Fresh Start? If you are looking to build valuable skills, gain hands-on experience, and grow into a management position, apply today to start your career with Vivacity Management.

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