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Job Description We are conducting a search for an experienced Legal Lateral Recruiting Manager with a B.A. and at least seven years of recruiting experience—preferably in a law firm—who demonstrates strong communication skills with personnel at all levels, including attorneys and staff The ideal candidate will support the full life-cycle of lateral recruitment — with a particular focus on special counsel and all associate-level positions across all practice areas. The Lateral Legal Recruiting Manager will assist the Senior Manager of Legal Recruiting in creating, developing, and implementing effective processes and best practices. What You'll Do: • Manage lateral hiring activity (e.g., interface with recruiting agencies and partners, handle scheduling, coordinate onboarding and integration with the Talent Management and Conflicts teams), • Monitor market conditions and trends related to lateral recruitment; make suggestions on process improvements to hiring practices, • Maintain relationships with recruiters at agencies and search firms; remain in frequent communication with trusted recruitment partners and headhunters to ensure top talent is being submitted to the firm, • Performs statistical analysis on hiring trends and attrition, and present progress reports as requested, • Closely monitor practice group needs with Managing Partners. and frequently share applications with senior partners for review, • Assist with coordinating the Firm’s Visiting Lawyers Program by managing communication between partners, clients, and candidates (e.g., tracking candidates and correspondences, scheduling interviews, participating in LL.M. Job Fairs aimed at recruiting Visiting Lawyer candidates, etc.), • Organize firm meetings between partners and agencies related to recruitment programming, • Manage vendor relationships, including those involving recruiting technologies., • Manage relationships with other service departments (i.e., notifying other departments of upcoming hires, tracking technology requests/changes, etc), • Work with Talent Management with respect to onboarding practices, • Manage events calendar with other constituents., • Train and coach junior staff. Work closely with recruiting teammates, as needed, when lateral recruitment needs additional support, • Assist non-NY offices with lateral associate recruitment, as well as the Executive Director’s office with partner recruitment, as needed on an ad-hoc basis, • Special projects or other duties may be assigned within other areas of the LTO specifically, Talent Management, Learning & Development, and Diversity Management Department. In addition, responsibilities related to maintaining firm and client information are to be adhered to by all employees. This includes complying with the firm’s information security policies, protecting firm assets from unauthorized access, disclosure, modification, destruction or interference, and reporting security events or potential events or other security risks to management. What You'll Bring: • B.A. required., • 7 or more years of recruiting experience. Recruiting experience at a law firm is strongly preferred but is not a requirement., • Ability to effectively communicate with all levels of personnel, lawyers and staff., • Must thrive in fast-paced, deadline-driven environment., • Must possess excellent supervisory and interpersonal skills., • Must be highly organized, motivated and energetic., • Ability to maintain confidentiality and address sensitive matters with discretion., • Ability to work in a fast-paced, high pressure environment.

Job DescriptionBuilding a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: New York City (in office requirement - hybrid 2 days a week in FIRST NY office) What You Would Get To Do: We're seeking a detail-oriented and commercially minded Commercial Operations Manager to help drive the financial and operational success to assigned accounts or teams. In this role, you'll turn commercial strategy into clear processes and insights, equipping delivery teams with accurate reporting, guidance, and operational frameworks that support profitability and scope alignment. This role will collaborate closely with Finance, Data & Analytics, and Account Directors to ensure compliance, maintain service-based pricing structures, and identify risks or opportunities. This is an ideal role for someone with strong financial acumen, a data-driven mindset, and the ability to connect day-to-day delivery with big-picture business goals. Your Contributions Commercial Advisory • Maintain accurate reporting for the dedicated account(s), including utilization, margin analysis, hours charged vs forecast, and resource allocations., • Conduct variance analysis, monitor utilization trends, and provide actionable recommendations., • Advise on resourcing, scope design, and pricing strategies to meet margin, utilization, and forecast targets; interpret operational data to flag risks such as scope creep, overutilization, and under-billing; and recommend guardrails to mitigate co-employment and other operational risks., • Identify potential risks to commercial performance and recommend mitigation strategies., • Assist in tracking commercial KPIs such as forecast vs. actual hours, delivery profitability, and adherence to rate cards providing analysis and recommendations., • Participate in staffing and resource planning discussions, ensuring alignment with commercial objectives and capacity models., • Support delivery teams in applying rate cards, time tracking standards, and project classification guidelines., • Partner with Client Finance to align billing and revenue processes with account requirements., • Partner with account and FIRST Leadership and Client Services, ensuring real-time visibility into capacity, scope changes, and potential commercial impact., • Coach delivery managers on commercial best practices, time tracking discipline, and scope management., • Facilitate delivery team training workshops ensuring clarity on time tracking procedures and standards., • Communicate guidelines, deadlines, and expectations clearly, effectively, and consistently to ensure team alignment and accountability for service based pricing., • Ensure the team is operating according to established rules, standard operating procedures (SOPs), and rules of engagement to maximize revenue and project success., • Assist with tracking and reporting year-over-year (YOY) comparisons for utilization increase, hours charged, and profitability metrics to measure progress., • Minimum of 10+ years of experience in commercial operations, finance, or business operations (agency, consulting, or professional services preferred), • Bachelor's Degree preferred, • Strong financial acumen including forecasting, variance analysis, and pricing strategy, • Understanding of event planning and operational workflows is highly desirable, • Proficient in Microsoft Office and capable of quickly adapting to new systems and tools., • Advanced Excel skills (pivot tables, VLOOKUP, financial modeling); BI tools experience preferred, • Excellent written and verbal communication skills, with ability to engage senior stakeholders, • Highly collaborative, adaptable, and able to navigate a matrixed environment, • Strong analytical and problem-solving skills, translating complex data into actionable insights, • High degree of organization, prioritization, and time management skills, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.