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Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description Howie the Harp Advocacy Center (HTH), which is run by professionals who have personal experience with the mental health system, offers an array of services that help individuals with mental health concerns find meaningful, permanent employment and develop careers, primarily in human services. All HTH programs are based on the core values of self-determination and peer expertise. Through the Comprehensive Peer Training Program, Assisted Competitive Employment Program (ACE), and other initiatives, the Academy offers a wide range of services including training, internship experience, job placement and support, and continuing education services. Position Overview The Peer Trainer will develop and offer a series of workshops designed to help peer specialists learn about different specialties in peer work and practice the skills that different roles would require. This would help better prepare those who are interested in working with people who are experiencing mental health crises in a variety of settings such as: mobile crisis response teams; in hospitals; in crisis respite residences; street outreach; or on Intensive Mobile Treatment or Assertive Community Treatment Teams (IMT/ACT), and Intensive and Sustained Engagement Team (INSET) which often work with people with higher needs who may frequently be in crisis. The target populations for these trainings would be those enrolled in our Howie the Harp peer training program as well as for people already working in the peer field who would like to explore different types of jobs or hone skills in their current areas of practice. Key Performance Indicators • Develops and annually updates a curriculum of relevant trainings and workshops that cover the latest developments in NYC crisis response services and their best practices., • Conduct trainings as scheduled., • Group notes are completed within 48 business hours of the class meeting. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • New York State Peer Certification, required (or obtained in the first year of employment)., • Bachelor’s degree, required., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills, including public speaking, group facilitation and conflict resolution., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description*New York Life Manhattan General Office located in the financial district is seeking for professionals who want to build an insurance & financial business with the potential to earn an average first year income of $100,000, set their own pace and maintain a flexible schedule. We are looking for people who live in the New York area for at least 1 year.*Dedicated to serving their communities we are looking for people with a great drive to succeed, the passion to make a difference and the desire to love what they do.Our Financial Services Professionals help clients identify and achieve their financial goals. In addition to superior life insurance and annuity products, registered representatives can offer a comprehensive array of financial products and services to help clients develop a sound, long-term investment strategy.If you've never considered a career in insurance and financial sales, that's okay! Our Financial Professionals arrive with diverse career backgrounds including education, coaching, athletics, military, finance, banking, mortgage, and real estate. We provide the training, the resources and the specialized marketing support to help you establish your business and stand behind your efforts. New York Life's family of companies offers life insurance, retirement income, investments and long-term care insurance and annuities.Our nationwide team consists of leaders in insurance, investments, estate, family and business planning. In addition to sales aptitude or experience, the ideal candidate should be community-minded, have a competitive spirit, and possess excellent communication skills, as well as outstanding character and integrity.Job Requirements You do not need sales, business development, marketing or insurance experience to begin your road to success in this role! All you need is passion and a desire to make a difference.We are looking for people who possess the following background/characteristics:Must be living in the New York area for at least 1 year Four-year college degree, or higher, preferred but not necessary.Bilingual Portuguese and/or Spanish speaking preferred, but not necessary. Entrepreneurial Spirit. Life and Health Insurance License preferred, but not required Previous Sales Experience preferred Financial Industry background not required Outgoing personality with the ability to develop relationships Fearless, positive attitude, and willingness to be accountable for results.Organized, detail-oriented, and excellent time-management skills Desire for continuous learning. Good communicator with excellent listening skills and ability to explain complex information in a simple and concise manner.Highly self-motivated and self-disciplined with ability to work effectively with little or no supervision Here is what distinguishes this opportunity with New York Life:Career Advancement - After two years as a successful agent, additional opportunities that may be available include: partner, development manager, product consultant, and Home Office opportunities in recruiting, marketing, or training.Training - NYLIC University is one of the most comprehensive and well-respected training programs in the industry.Benefits Include We offer a comprehensive benefits package that includes:Health/Dental/Life/Disability from day one 401(k) plan after one year of service and Pension Plan Continuing education reimbursement Reimbursement for industry designations Discounts from major wireless carriers Local discounts (based on location) for gym memberships At New York Life we strive to be the best every day, the same as you. Here are just a few of our recent recognitions: Ranks #86 on the Fortune 500 list for 2012.Profiles in Diversity Journal - 2011 Diversity Leader Award 2011 National Association for Female Executives (NAFE) Top 50 Companies for Executive Women.Corporate Equity Index - 2011 Best Places to Work for Lesbian Gay Bisexual Transgender (LGBT) Equality Take the first step to your future success and by becoming a part of "the company you keep!"This an opportunity located in the Financial District area of Manhattan

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). Position Overview The Maintenance Worker is responsible for daily cleaning and maintenance of the building to ensure that a safe and adequate living environment is provided to tenants, staff and visitors at all times. Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of a high school diploma or equivalent (GED)., • Minimum of one year of training or two years of work experience in related trades., • Knowledge of appropriate cleaning agents., • Ability to operate and maintain appropriates machines such as buffer, wet/dry vacuum, etc., • Ability to work overtime hours as needed, • Ability to regularly lift and carry items that weigh up to 100 lbs., • Must be able to walk up several flights of stairs., • Possess the aptitude and work skills for custodial/janitorial duties., • Must have good communication skills., • Must have good interpersonal skills., • Must be fingerprinted and cleared by the New York State Justice Center. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). Facilities management is an organizational function that ensures the comfort, functionality, and safety of the CA’s premises to create a conducive living and working environment for everyone. Position Overview Under the supervision of the Area Superintendent, the Maintenance Mechanic assists with maintaining agency apartments and facilities as needed and directed by the Area Superintendent. Assistance includes cleaning, disinfection, trash removal and other building maintenance tasks, as well as minor repair in the areas of masonry, carpentry, electrical, plumbing, painting and overall maintenance of residential building systems. Key Performance Indicators All key performance indicators below are expected to be met fully. • Maintenance Work Orders:, • Life-threatening/emergency: 24 hours, • High priority: 5 days, • Medium priority: 14 days, • Low priority: 30 days, • Preventative: 30 days, • Apartment Turnovers:, • Studio: 7-12 days, • 1-bedroom: 8-13 days, • 2-bedroom: 9-14 days, • 3-bedroom: 10-15 days, • Additional services (deep clean, flooring, cabinetry):, • +14 days for 1 service, • +28 days for 2 services, • +42 days for 3 services, • Facilities/Property Management Joint KPIs:, • Rent collection: 95%, • Vacancies: 5% or less, • Lease renewals: 100%, • Annual certification: 100%, • Semi-annual apartment inspections: 95% or greater, • Performance Evaluations:, • Excellent: 95% - 100%, • Good: 90% - 94%, • Needs improvement: 85% - 89%, • Poor: Below 85% Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. .

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Service Coordinator provides engagement and comprehensive support services to program participants who are living in Community Access’ supported housing programs. The Service Coordinator supports program participants using a person-centered model that supports individuals in maintaining their housing and developing and reaching goals that could include but are not limited to furthering their recovery, accessing community-based treatment and support services, connecting to community, family and social support networks, and exploring educational or vocational opportunities. Service Coordinators are responsible for providing individual support as well as community building group activities. Key Performance Indicators All key performance indicators below are expected to be met fully. • Facilitate a minimum of four groups per month, either four different groups or two different recurring groups., • Ensure that all services, follow- up and documentation are completed on time including:, • All assessments and service plans for the program are completed on time., • Complete at least two service plan linked notes for all tenants on assigned caseload (8 in licensed housing), entered within 48 hours of the meetings., • Ensure monthly in-apartment visits for all tenants on assigned caseload (weekly in the Community Residences)., • Consistently document 40 hours of direct service work each mo Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of a high school diploma or equivalent (GED) required; bachelor’s degree in related field preferred – work experience within field may be substituted for degree., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, including Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description SAGE is the country’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBTQ+) older people. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources to LGBTQ+ older people and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, provides education and technical assistance for aging providers and LGBTQ+ organizations through its National Resource Center on LGBTQ+ Aging, and cultural competence training through SAGECare. SAGE supports a growing network of 70+ SAGECollab Partners across the country. This position will report to the Assistant Director of Care Management & Resident Services. The responsibilities: • Provide case management, information, referrals, and advocacy to older adults; perform intakes/assessments, home visits, and provide case management to SAGE residents, • Conduct benefit and entitlement eligibility assessments, and assist clients with public benefits applications and other entitlement programs and opportunities, • Conduct group workshops/programs/support groups as needed, • Collect and enter all participant and service unit data in database(s) thoroughly and timely, in accord with organizational policies and regulatory mandates, • Assessing older adult needs and developing care plan strategies, • Providing support and resources, good relationships with external providers and developing linkages to community resources, • Research and provide referrals based on care plan goals, • Assisting with benefits such as Access A Ride or Visiting Nurse services, Meals on Wheels, etc., • Responding to crisis situations and developing follow-up report with details and recommendations, • Communicate with family members and other stakeholders involved in the residents’ care plan services, • Perform other duties as needed or assigned. While no one person embodies all the qualities outlined below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences. Please consider applying, even if you do not have the “need-to-haves!” Need-to-haves: • BA or work experience in the human services field, job role and/or population served, • Strong organizational skills with the ability to manage and prioritize multiple tasks, • Strong written and verbal communication skills., • Flexible and dependable – this position requires some flexibility around scheduling; some evening or occasional weekend hours may be required., • Ability to work independently as well as a member of a team., • Comfortable working in a fast-paced environment., • Ability to organize files, schedules, dates and information., • Self-directed and able to work with light supervision., • Computer-literate, with knowledge of Microsoft Office and ability to learn other pertinent software systems. Nice-to-haves: • Familiarity with LGBT aging issues and cultural and linguistic competency regarding age, ability, sexuality, gender identity and expression, race, ethnicity, class and other characteristics that affect the lives of diverse older adults., • Familiarity with social and aging services networks and supports. Monday-Friday with the occasional weekend and/or overtime 35 hours a week.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Assertive Community Treatment (ACT) is an evidence-based, mobile practice model designed to provide treatment, rehabilitation and support services to individuals living with a serious mental health condition and whose needs have not been effectively met by traditional mental health services. Community Access’ Bronx Shelter ACT Team will serve individuals with mental health conditions who are experiencing homelessness in the Bronx, and in other boroughs. Team members will work collaboratively with shelter staff and use assertive engagement strategies to proactively engage individuals in services. ACT team members share responsibility for the people they serve, helping individuals attain housing and other personal goals that may be of a health, social, work or education nature. ACT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, family support, employment, and wellness self-management. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week. Overview The Licensed Practical Nurse (LPN) functions as a primary practitioner who assesses and monitors ACT participants’ clinical health and response to treatment. The nursing approach of assessment, planning, intervention, implementation and evaluation is used to assist individuals in their achievement of mental health, medical, rehabilitation and recovery goals. Key Performance Indicators All key performance indicators below are expected to be met fully. • Update face sheets for new diagnostic and prescription information within 2 business days of any hospital contact., • Complete progress notes for all contacts, collaterals, and engagement attempts within 2 business days., • Complete assigned nursing evaluations on time. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Currently licensed as a Licensed Practical Nurse by the New York State Education Department., • Minimum two (2) years’ experience working as an LPN., • Minimum two (2) years’ experience working with persons with mental health conditions in health or social services setting., • Excellent written, verbal and interpersonal communication skills., • Ability to synthesize and summarize information and make judgments regarding care., • Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems., • Comfort providing treatment in non-traditional settings, including but not limited to the street, community spaces, and shelters., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be able to work in the community, including use of public transportation throughout the boroughs, • Must be able to lift and carry 25 pounds, • Bilingual Spanish-speaking, preferred, • Must be fingerprinted and cleared by the New York State Justice Center Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. .

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The Residential Crisis Support program, or “The Respite,” is a residential mental health crisis, alternative-to-hospitalization program offering short-term Peer-led care in a friendly and supportive home-like environment. Guests are provided with the opportunity to learn and practice recovery and relapse prevention skills to support their current mental health crisis and to provide more effective tools to cope with future crises and avoid hospital-based care. Recovery-oriented services are provided 24-hours a day and include peer support, self-advocacy education and self-help training while supporting guests to maintain their established daily activities such as visiting with friends, attending a doctor or other appointments or going to work or school. Guests are encouraged to participate in the operations of the residence, including working together to prepare communal meals. The maximum length of stay is 28 days. Community Access’s OMH licensed Intensive Crisis Residence (ICR) is inspired by the Soteria model and is designed as an alternative to psychiatric hospitalization for people going through an acute psychiatric crisis and who would benefit from a respite period in a stabilizing, home-like environment with 24-hour peer support and treatment services. The Soteria ICR will work with guests for up to 28 days to help them develop awareness and skills that will allow them to return to the community with an increased ability to manage their mental health concerns. The ICR will follow a Soteria model which emphasizes shared running of a home-like environment, positive expectations of recovery, validation of subjective experiences, the concept of “being with” a person, providing 1:1 support, 24 hours a day, and self-determination. Services are completely voluntary, and guests are encouraged to maintain their daily responsibilities and activities in the community during their stay including work, school, family care, recreation, and wellness appointments. The program works with guests throughout their stay on discharge planning focused on safety and wellness, and provides post-discharge follow up health resource navigation support. Position Overview The Peer Health Navigator’s primary focus is connecting Respite or ICR guests to community resources that can help support them as they move through the crisis and return to their lives in the community. This is a key part of successful discharge planning as it will help guests forge and sustain connections to a variety of professional and community-based supports. These peer navigation services would continue for 90 days after discharge to ensure successful crisis resolution and stability upon their return to the community. Key Performance Indicators • All guests are offered Peer Health Navigation Services., • All progress notes will be entered into AWARDS within 48 hours of meetings. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • New York State Peer Certification, required (or attained within the first year of employment)., • High School Diploma or equivalent, required. Bachelors Degree, preferred., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs including Microsoft Word, Excel, and cloud-based data management platforms like an electronic health record and HR systems., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed mobile practice model designed to provide treatment, rehabilitation and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access’ IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature. IMT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, criminal justice, peer support and behavioral health recovery. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week Position Overview The Peer Specialist is an integral part of a multi-disciplinary team of mental health clinicians. The Peer Specialist is a resource to participants and other team members in issues related to integrating wellness goals. The Peer Specialist is an individual with the lived experience within the mental health system who has a willingness to share personal and practical experience, knowledge, and first-hand insight to benefit IMT program participants; recovery experience related to substance use services or criminal justice system preferred. The Peer Specialist engages and builds trusting relationships with program participants and their networks to support the person’s recovery. Key Performance Indicators All key performance indicators below are expected to be met fully. • Complete assessments and service plans as needed; assigned assessments are completed on time., • Complete progress notes for all contacts, collaterals, and engagement attempts within 2 business days. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • New York Certified Peer Specialist (NYCPS) or Provisional, or Certified Recovery Peer Advocate (CRPA) required., • Lived experience within the mental health system required, and a history of homelessness, involvement with the criminal justice system, and experience with substance use services, preferred., • Minimum of two (2) years’ experience working with individuals with a mental health condition, substance use disorder, and / or history of trauma., • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be able to work in the community, including use of public transportation across the boroughs, • Computer proficiency in Windows operating systems and programs, such as MS Word and Excel, as well as comfort with learning new electronic systems., • Bilingual Spanish-speaking, preferred, • Must be fingerprinted and cleared by the New York State Justice Center. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed, harm reduction oriented mobile practice model designed to provide treatment, rehabilitation and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access’ IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature. IMT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, criminal justice, peer support and behavioral health recovery. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week. Overview The IMT Behavioral Health Specialist is an integral part of a multi-disciplinary team of mental health clinicians. The Behavioral Health Specialist is a team member responsible for engaging participants through individualized assessment and therapeutic intervention planning, utilizing evidence-based practices to support participants through their wellness and recovery journeys. harm reduction strategies including motivational interviewing and stage-wise interventions that target an individual’s readiness for change. The Behavioral Health Specialist is a clinical resource to other team members in issues related to mental and behavioral health and co-occurring substance use. Key Performance Indicators All key performance indicators below are expected to be met fully. • Complete required assessments and evaluations as needed on a rotating schedule; assigned assessments are completed on time., • Complete progress notes for all contacts, collaterals, and engagement attempts within 2 business days. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Minimum of Master’s Degree in Social Work, Psychology, Mental Health Counseling, or other Health and Human Services related field; LMSW preferred, • Minimum of two (2) years’ experience working with individuals with a mental health condition with co-occurring substance use disorder., • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be able to work in the community, including use of public transportation., • Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems., • Bilingual Spanish-speaking preferred., • Must be fingerprinted and cleared by the New York State Justice Center. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description Howie the Harp Advocacy Center (HTH), which is run by professionals who have personal experience with the mental health system, offers an array of services that help individuals with mental health concerns find meaningful, permanent employment and develop careers primarily in human services. All HTH programs are based on the core values of self-determination and peer expertise. Through the Comprehensive Peer Training Program, Assisted Competitive Employment Program (ACE), and other initiatives, the Academy offers a wide range of services including training, internship experience, job placement and support, and continuing education services. Position Overview The Career Coach provides personalized employment related support including job/internship preparation and search, job development, placement, and job retention coaching to HTH participants. Through a customized array of services delivered both on site and in the field the Career Coach provides support and skill development toward success and satisfaction as a trainee in the HTH classroom, on an internship, and while engaging and sustaining employment. Key Performance Indicators • Progress Notes, Assessments, and Service Plans completed within required timeframes, including documenting all contacts within 48 hours of meeting., • All assigned participants have at least one monthly meeting., • 60% of assigned participants complete the classroom training., • 70% of assigned participants who completed the classroom training will complete an internship., • 80% of participants who complete the internship will obtain employment., • 50% of participants who obtain employment will retain their positions for at least 90 days. Job Qualifications • Minimum of a high school diploma or equivalent (GED) – bachelor’s degree, preferred., • Peer identity, i.e. lived experience of mental health concerns (past or present), required, • Ability to create and foster empathic, professional and respectful relationships between yourself and other people, required, • Strong computer, organizational, and documentation skills, required, • At least three years of experience working in mental health services, preferably employment, peer support, or rehabilitation setting, preferred., • Possess and maintain a NYS OMH Peer Specialist certification or be willing to obtain one within six months of employment, required., • Excellent communication skills and the ability to network and develop jobs and internship sites, required., • A commitment to upholding the philosophy, mission, and values of Community Access and Howie The Harp Advocacy Center, required, • Howie The Harp Peer Training Program graduate, preferred, • Training/group facilitation experience, preferred, • Demonstrated knowledge of benefits, entitlements, or work incentives, preferred, • Must be fingerprinted and cleared by the NYS Justice Center., • Ability to maintain confidential information, as related to position., • Ability to utilize various computer programs, specifically, cloud-based data management programs, and Microsoft Word and Excel., • Be creative and flexible., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Program Director oversees all aspects of the supportive housing program(s), including program leadership, staff development, service provision, community building, contract and budget management, and coordination with facility and property management. The Program Director ensures that services are provided within the scope of the agency’s mission and values and are consistent with the needs and desires of individual participants. Additional tasks include ensuring that the program meets funder and agency standards for program census, staff recruitment, staff supervision, record keeping, reporting, budgeting and establishing and maintaining an environment for tenants and staff that is consistent with agency values, collaborating with other departments and programs, and developing and maintaining relationships with community members and organizations. Key Performance Indicators All key performance indicators below are expected to be met fully. • Ensure that building occupancy rate for supported units remains at or above 95%., • Ensure that all services, follow- up and documentation are completed on time including:, • All assessments and service plans for the program are completed on time, • Reports are reviewed and updated per the Incident Management Policy and complete Incident Packets are submitted on time for Incident Review Committee, • All external/internal databases are up to date, • All external/internal reports are completed and submitted on time, • Action steps from audits or IRC are completed and closed out within the allotted time frames, • Program meets requirements for documented service hours with participants., • Hold and document individual supervision meetings with all staff members at least every two weeks and group supervision on alternate weeks., • Staff vacancy postings are requested within one week of receiving a resignation notice or a position becoming vacant, whichever comes first. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery-oriented services., • Ability to train and support staff on the implementation of CA values and practice approach., • Bachelor’s Degree in related field preferred – work experience within field may be substituted for degree., • Minimum of three years working in supportive housing with people who have a history of homelessness, substance use, and/or mental health diagnosis. required., • Minimum of three years of supervisory experience required., • Demonstrated leadership skills, ability to work as part of a team, and skill in communicating program goals and holding people accountable to reaching them., • Ability to monitor details of program operation., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Housing Counselor has the primary objective to oversee the assigned site in the following areas: ensuring physical plant safety and security; monitoring self-administration of medication; crisis and conflict management; Activities of Daily Living Skills (ADLS) training and coaching; facilitating community building events; and documenting incidents, program log and progress notes. Key Performance Indicators All key performance indicators below are expected to be met fully. • Enter complete documentation during each shift including:, • Medication monitoring log, • Front Desk log, including shift change summaries at end of shift, • Incident Reports as needed on the day of the incident, • 100% of progress notes for individual and group work done with residents within 48 hours of contact., • Make regular building rounds during shift as required., • Call the Justice Center immediately after serious, reportable incidents. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of a high school diploma or equivalent (GED) required., • Must have Fire Guard Certification or be able to obtain this within 90 days of hire., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Demonstrated leadership skills and ability to work as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Ability to walk up five flights of stairs, • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The human resources department is responsible for supporting Community Access’ vision, mission and values by delivering excellent customer service in meeting the staffing, compensation, benefits and employee relations needs of the organization. The department works closely with all levels of staff to address and respond to their needs in a professional, trustworthy and timely manner. Internship Overview The HR internship provides hands-on experience in human resources, offering opportunities to learn about recruitment, employee relations, and HR administration. Interns will gain exposure to various HR functions such as onboarding, training, and compliance, while working alongside experienced professionals. The internship aims to assist in the development of practical skills, enhance understanding of HR best practices, and prepare interns for future careers in the field. The Intern will acquire the following skills and experiences essential for success: • Create and maintain personnel folders in accordance with organizational standards., • Gain comprehensive understanding of the full-cycle employee experience., • Develop insight into the agency onboarding process, including procedures from background checks to new hire orientation., • Learn fundamental HR compliance practices, such as preparing audits and responding to employee information requests., • Participate in HR department meetings to gain an overview of the services provided., • Acquire knowledge of general HR correspondence protocols., • Support the department as it integrates AI to provide improved customer service. At the conclusion of the internship, we will undergo an assessment geared toward providing the intern with performance feedback, including areas of strengths and areas needing improvement. Additionally, the Intern should have a basic understanding of departmental responsibilities and tasks. Core Principles The job responsibilities of all staff extend to understanding and incorporating certain principles into their work and into their relationships with their colleagues. Underlying these principles and competencies is a commitment to understanding and furtherance of the work of CA, as it relates to their roles and to center the impact of that work to those we serve. These principles are: • Accountability, • Inclusion, • Direct Communication, • Racial Equity, • Quality Work: Mission Alignment & Documentation Areas of Instruction • Offer clerical and administrative assistance to Human Resources, handling tasks like document filing, organizing records, and entering data., • Support the Human Resources Director and/or Chief People Officer with administrative duties when requested., • Help the HR team by assisting in recruitment, onboarding, and offboarding activities., • Aid the HR team with payroll administration and leave management., • Collaborate with the HR team on process improvement projects,, • Provide necessary administrative help for Employee Engagement Program and HR-led events., • Participate in assigned special projects., • Carry out other tasks as instructed. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Internship requirements • Have an understanding, appreciation and commitment to the philosophy and mission of Community Access., • Establish and maintain polite, professional and effective working relationships with all employees and participants alike during the performance of duties., • Completion of relevant training program, • Good oral and written communication skills., • Be creative and flexible., • Ability to work independently and as part of a team., • Ability to maintain confidential information, as related to position., • Good customer service experience, • Intermediate level computer skills in Microsoft Office, and familiarity with navigating various applications and systems., • Demonstrated flexibility with ability to change priorities with limited notice. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Per-Diem Housing Counselor has the primary objective to oversee the assigned site in the following areas: ensuring physical plant safety and security; meal preparation and coordination; monitoring self-administration of medication; crisis and conflict management; Activities of Daily Living Skills (ADLS) training and coaching; facilitating community building events, and documenting incidents, program log and progress notes. Key Performance Indicators All key performance indicators below are expected to be met fully. • Enter documentation during each shift including:, • Medication monitoring log, • Front Desk log, including shift change summaries at end of shift, • Incident Reports as needed on the day of the incident, • 100% of progress notes for individual and group work done with residents are completed within 48 hours of contact., • Make regular building rounds during shift as required., • Call the Justice Center immediately after serious, reportable incidents. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of a high school diploma or equivalent (GED) required., • Must have Food Handler Certificate or be able to obtain this within 90 days of hire., • Must have Fire Guard Certification or be able to obtain this within 90 days of hire., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Demonstrated leadership skills and ability to work as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Ability to walk up five flights of stairs, • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Senior Service Coordinator provides engagement and support services to program participants who have complex needs that require more intensive supports. The Senior Service Coordinator supports program participants using a person-centered model that supports individuals in maintaining their housing and developing and reaching goals that could include but are not limited to furthering their recovery, accessing community-based treatment and support services, connecting to community, family and social support networks, and exploring educational or vocational opportunities. Senior Service Coordinators are responsible for providing individual support as well as community building group activities. The Senior Service Coordinator assists the Program Director in the management of program as needed and provides back-up coverage when program director is absent. Senior Service coordinators will have the opportunity to supervise interns or newer staff. Key Performance Indicators All key performance indicators below are expected to be met fully. • Facilitate a minimum of four groups per month at all assigned locations, either four different groups or two different recurring groups., • Ensure that all services, follow- up and documentation are completed on time including:, • All assessments and service plans for the program are completed on time., • Complete at least two service plan linked notes for all tenants on assigned caseload (8 in licensed housing), entered within 48 hours of the meetings., • Ensure monthly in-apartment visits for all tenants on assigned caseload (weekly in the Community Residences)., • Consistently document 40 hours of direct service work each month., • Provide leadership to team by facilitating at least one staff training per quarter during team meetings, with topics chosen in collaboration with the Program Director., • Provide and document regular individual supervision at least one intern or staff member as per policy. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in recovery-oriented service delivery., • Minimum of a high school diploma or equivalent (GED) required; bachelor’s degree in related field preferred – work experience within field may be substituted for degree., • Minimum of two years working with people who have a history of homelessness, substance use, and/or mental health diagnosis, required., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, including Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Demonstrated leadership skills and ability to work as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description ABOUT US | HR&A Advisors, Inc. (HR&A) is an employee-owned company advising public, private, non-profit, and philanthropic clients on how to increase opportunity and advance quality of life in cities. We believe in creating vital places, building equitable and resilient communities, and improving people’s lives. From Brooklyn to London, Medellin to Hong Kong, we have guided hundreds of clients in transforming real estate and economic development concepts, and public infrastructure, first into actionable plans and then into job-producing, community-strengthening assets. Our clients include real estate owners and investors, hospitals and universities, cultural institutions and philanthropies, community development organizations, and governments. HR&A has offices in Atlanta, Dallas, Los Angeles, New York, Raleigh, Washington D.C and the Bay Area. We come from diverse backgrounds, have a breadth of lived experience, and share a passion for cities. We are former city officials, executive directors, planners, lawyers, architects, and economists. Hear more about the HR&A experience from our staff. Learn more about careers at HR&A on our website here. THE ROLE | We are seeking candidates for a Special Assistant to the CEO based in the New York City office. This person provides strategic support to maximize the CEO’s effectiveness. They will serve as a connector across the organization, working closely with the CEO and Executive Leadership Team to link people, projects, and priorities. The ideal candidate is a fast learner with a service-oriented mindset, eager to take on new challenges and grow in a fast-paced consulting environment. Working closely with the CEO, the role will be a strong learning and development experience with a significant amount of responsibility. Administrative Support * Collaborate with the CEO’s Executive Assistant to manage calendars, communications, and daily flow of work with precision and foresight. * Prepare briefing materials, track follow-ups, and maintain systems that help the CEO stay ahead of priorities and operate smoothly. Project Management and Communications * Support the CEO and Executive Leadership Team in advancing firmwide priorities and special initiatives. This includes tracking progress, surfacing issues, preparing concise materials for decision-making, and ensuring follow-through. * Assist in drafting, editing, and organizing communications from the CEO, including internal updates, visuals and PowerPoint decks, external correspondence, and thought leadership content. * Contribute to improving systems over time, including experimenting with new tools and AI-enabled workflows. Business Development Operations * Help organize and advance the CEO’s business development efforts by tracking opportunities, preparing research briefs, supporting outreach and follow-up. Meeting Preparation * Help plan and prepare for internal and external meetings, including board and leadership meetings, speaking engagements, and key events. This includes agenda development, coordination with internal teams, preparation of materials, and tracking action items. Special Projects * As the role evolves, the Special Assistant will have opportunities to contribute to client engagements, internal firm initiatives, and emerging areas such as research and AI, aligned with both individual strengths and firm priorities. EXPERIENCE REQUIRED | Successful candidates bring at least 5-10 years of experience managing complex work, coordinating across teams with senior leaders, and supporting organizational priorities, along with the judgment, communication skills, and adaptability needed to succeed in this role including: * Action-oriented and solution-focused. Enjoys tackling complex problems, creating practical solutions, and following through to completion. Comfortable moving between strategic thinking and hands-on execution. * Intentional and systems-minded. Brings order to complexity by planning ahead, thinking systematically, and building clear, effective processes. * Highly empathetic and service-oriented. Understands different perspectives, builds trust easily, and takes pride in helping others succeed. * Strong communicator. An excellent listener and a clear, compelling writer and presenter, with the ability to build relationships across personalities and seniority levels. * Curious. Seeks feedback, learns quickly, and brings intellectual curiosity about how organizations operate and improve. Demonstrates resilience in the face of challenge. * Adaptable and composed. Stays calm as priorities shift, reorients quickly, and balances structure with flexibility in fast-changing environments. * Detail-oriented and highly organized. Brings precision to work, spots errors quickly, and maintains strong organizational and time-management practices. * Experienced in complex environments. Brings experience in consulting, business operations, or similar settings, with exposure to project management, executive support, or cross-functional work * Comfortable with modern tools. Proficient in project management, presentation design, and productivity tools, with interest in using AI and new technologies to improve workflows. HYBRID WORK POLICY | HR&A fosters a collaborative and flexible work environment through our hybrid work policy. Employees work from the office at least three days a week, which allows individuals the freedom to balance their professional and personal lives while maintaining a strong connection to their teams. COMPENSATION | The annual base salary range for this position is between $110,000 and $130,000. This role is also eligible for a discretionary year-end bonus. Where an offer falls inside this pay range is dependent on experience. We offer competitive compensation packages, based on qualifications and experience. We are an employee-owned company, meaning you will have the opportunity to benefit from the firm’s growth over time through participation in our Employee Stock Ownership Plan. Each year. The firm will contribute funds to this long-term wealth-building account and may make contributions to other retirement accounts. We also provide a comprehensive benefits package that goes well beyond coverage of 90-95% of healthcare premiums, including dental and vision coverage. HOW TO APPLY | HR&A is committed to attracting and retaining a talented, diverse, and high performing team of professionals dedicated to solving the challenges of urban life. Women, people of color, members of the LGBT community, individuals with disabilities, and veterans are strongly encouraged to apply. To apply, click here. Please submit your cover letter and your resume as a single PDF document. Applications without this requested cover letter will not be reviewed. As part of our ongoing work to build a hiring system that mitigates bias and is based on candidate merit and performance, we ask that you submit a version of your resume and essay that has your school information removed. Please list your degree, e.g., B.A. Economics; however, remove all references to undergraduate and graduate schools you have attended. All qualified candidates will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, marital status, medical condition, veteran status, or any other basis as protected by federal, state, or local law. For more information, please contact us at . Powered by JazzHR muSECbIzRS

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Department Overview The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Assistant Program Director, in conjunction with the Program Director, provides supervisory oversight of the supportive housing program(s), including program leadership, staff development, service provision, community building, contract and budget management, and coordination with facility and property management. The Assistant Program Director supports the Program Director to ensure that services are provided within the scope of the agency’s mission and values and are consistent with the needs and desires of individual participants. Additional tasks include ensuring that the program meets funder and agency standards for program census, staff recruitment, staff supervision, record keeping, reporting, budgeting and establishing and maintaining an environment for tenants and staff that is consistent with agency values, collaborating with other departments and programs, and developing and maintaining relationships with community members and organizations. The Assistant Director alternates 24/7 on call responsibilities with the Program Director and services as back-up in the Program Director’s absence. Key Performance Indicators • Ensure that building occupancy rate for supported units remains at 95%. o Assigned incident reports are reviewed and updated per the Incident Management Policy and complete Incident Packets are submitted on time for Incident Review Committee o All assigned external/internal databases are up to date o All assigned external/internal reports are completed and submitted on time • Program meets requirements for documented service hours with participants., • Hold and document individual supervision meetings with all staff members assigned at least every two weeks and group supervision on alternate weeks. Complete initial and annual performance evaluations and any corrective actions for staff on time., • Ensuring that monthly policy reviews are completed with staff and documented in the Bridge Training Tracking system. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery-oriented services., • Ability to train and support staff on the implementation of CA values and practice approach., • Bachelor’s Degree in related field preferred – work experience within field may be substituted for degree., • Minimum of two years working in supportive housing with people who have a history of homelessness, substance use, and/or mental health diagnosis. required., • Minimum of two years of supervisory experience preferred., • Demonstrated leadership skills, ability to work as part of a team, and skill in communicating program goals and holding people accountable to reaching them., • Ability to monitor details of program operation., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills, • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Title: Nurse Practitioner Reports to: Associate Director of Medicine FSLA Status: Exempt Position Summary: The Nurse Practitioner will provide comprehensive care to families as well as engage in health promotion activities. Job Duties and Responsibilities: • Provide comprehensive medical care to a panel of adult patients on a continuing basis including but not limited to • Evaluation and management of acute and chronic medical conditions, • Initial assessment and management of mental health conditions e.g. depression and anxiety disorders, • Ordering and analyzing necessary diagnostic tests using high value care principles and EBM to inform clinical decision-making, • Prescribing appropriate treatment and/or medication in an evidence-based manner and within the scope of licensure, • Advising patients on treatment recommendations, lifestyle modifications, and age-appropriate preventive screenings, • Referring patients for consultant services when necessary • Engage in health promotion activities and recruitment efforts for the site, • Maintain accurate and detailed medical records about each patient, including observations during examinations, • Complete EMR documentation, billing, and patient-related paperwork in a timely manner, • Comfort working with diverse populations including recent immigrants to the United States, • Participate in night and weekend call shared among clinicians, • Collaborate with multidisciplinary team, • Attend and participate in clinic, provider, and all staff meetings, • Participate in pre-visit planning activities with the other members of the care team, • Participate in center wide and clinic-specific quality improvement projects and peer review, • Participate in appropriate certification/maintenance of certification and continuing education activities, • Maintain updated license and DEA, • Work continually to assure deliverance of quality clinical care in a safe, efficient, competent, and effective manner, • Comply with all laws applicable to the practice of your specialty including HIPAA and mandated reporting, • Perform other duties as required or assigned Qualifications: • Master's Degree, specifically MSN (Master of Science in Nursing), Doctoral Degree, specifically DNP (Doctor of Nursing Practice) or equivalent, • Successful completion of an accredited nurse practitioner program, • Certification as a Family Nurse Practitioner or Adult Nurse Practitioner, • Current and valid NYS license, • Current DEA certificate, • Updated BLS and infection control certificate, • Excellent bedside manner, • Proficiency in Spanish or an Asian language is preferred, • AAHIVM certification and/or LGBT health certification is a plus At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description Self-Direction is an innovative pilot program designed to empower financial decision-making and recovery for people who experience mental health concerns. Through the program, participants design wellness goals and then budget for and purchase resources or services that are needed to reach those goals, using dedicated OMH Self Direction funds. The Self Direction Resource Consultants and Director assist participants with recovery action planning, budgeting, and managing funds in keeping with the OMH Self Direction Manual. The program is monitored and evaluated by the Office of Mental Health. Position Overview The Resource Consultant supports the recovery and independence of program participants by promoting self-determination and assisting participants to navigate the Self Direction program. Resource Consultants assist each participant to design person-centered wellness goals and direct a budget toward recovery-oriented goods and services with an individualized budget. The Resource Consultant manages the documentation and operationalization of the participants’ wellness goals, acting as a liaison between the participant and the budgeting authority, as well as community resources that support the participant’s success. Key Performance Indicators All key performance indicators below are expected to be met fully. • Document at least one monthly one-to-one meeting to review budget and goal progress with assigned participants., • At least 3 monthly contacts are documented with each participant to maintain progress on budgets and goals., • Quarterly Assessments are completed thoroughly and on time., • Progress Notes are completed within 2 business days of the interaction., • Purchases are closed out and receipts collected in the portal within 30 days of submission. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of two (2) years of experience working in mental health, advocacy, social services, or educational settings required., • High school graduate or equivalent, required. Bachelor’s degree, preferred., • Possess strong understanding of person-centered planning, recovery, and wellness., • Must be fingerprinted and cleared by the Office of Mental Health., • Willing to travel to all 5 Burroughs of Manhattan and navigate the NYC transit system., • Excellent oral and written communication skills., • Ability to maintain confidential information, as related to position., • Bilingual, preferred., • Must be fingerprinted and cleared by the NYS Justice Center., • Resourceful and possesses strong organizational skills., • Ability to use commonly utilized business computer programs, email, and cloud-based business platforms., • Be creative and flexible., • Show initiative and be responsible for follow-through., • Ability to work mornings, afternoons, evenings and weekends. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description We are currently seeking two full-time trainers to join our Foster Care team. One will specialize in Staff Development and the second will specialize in Foster Parent training. Summary Job Description The Trainer supports agency-wide learning initiatives that strengthen workforce capability, regulatory compliance, and staff readiness for complex, youth-serving environments. This role designs, delivers, and evaluates training aligned to Little Flower’s competency framework, programmatic standards, and regulatory requirements from OCFS, ACS, COA, and state/federal labor rules. The Trainer plays a critical role in developing employee skills in trauma-informed practice, safety, professional conduct, supervisory fundamentals, documentation accuracy, and performance management across programs, including Residential Treatment Center, Foster Care, Preventive, and Administrative Services. About Little Flower Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929. Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services. Principal Responsibilities • Facilitate high-quality instructor-led and virtual training sessions for all staff, including onboarding, annual refresher requirements, and specialized program training., • Build learning modules grounded in adult learning theory and aligned to the Little Flower competencies., • Delivery required training (e.g., Mandated Reporter, OCFS-required modules, HIPAA/FERPA, crisis intervention refreshers, documentation standards, performance management)., • Adapt content to diverse learner groups across youth care, clinical, administrative, and supervisory staff., • Develop and update training decks, facilitator guides, e-learning modules, assessments, and job aids., • Ensure all materials meet regulatory requirements and reflect current agency policy, COA standards, and OCFS directives., • Maintain the agency’s learning library and work with cross-functional partners to ensure content accuracy., • Track all training attendance, completions, and certifications within ADP and internal tracking grids., • Support documentation for COA, OCFS, ACS, DOH, and internal audits, including session attestations, rosters, and test results., • Identifygaps in compliance training and escalate risks promptly., • Conduct training needs assessments with program leaders todeterminerequired learning solutions., • Collect, analyze, and report survey data and training metrics to support continuous improvement., • Use evaluation results to refine training content and delivery methods. Required Qualifications and Experience • Bachelor’s degree in Human Resources, Education, Social Work, Psychology, or related field, • Minimum three years of training, workforce development, or program facilitation experience, • TRIPP-trained and familiar with all regulations related to foster parent training., • Trained inNTDC, sothey canassistin delivering training to prospective and current foster parents., • LGBT-QAI+ trained, so they canassistin delivering training to prospective and certified foster parents., • Knowledgeable about foster home regulations and the certification requirements for foster homes., • Demonstrated experience delivering content in behavioral health, child welfare, education, social services, or similar environments, • Strong facilitation skills with diverse audiences and levels, • Proficient in Microsoft Office, LMS or HRIS learning modules, and virtual training platforms, • Strong written and verbal communication skills Preferred Qualifications • Experience in trauma-informed care, crisis prevention, de-escalation, youth care, or foster care environments, • Familiarity with OCFS, ACS, COA, and New York State regulatory training requirements Travel Requirements This position offers a full-time, hybrid schedule and is based in Brooklyn and requires travel to Wading River and New York City, and other locations when needed. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee; their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement Little Flower Children and Family Services of New York provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: Community Access’s OMH licensed Intensive Crisis Residence (ICR) is inspired by the Soteria model and is designed as an alternative to psychiatric hospitalization for people going through an acute psychiatric crisis and who would benefit from a respite period in a stabilizing, home-like environment with 24-hour peer support and treatment services. The Soteria ICR will work with guests for up to 28 days to help them develop awareness and skills that will allow them to return to the community with an increased ability to manage their mental health concerns. The ICR will follow a Soteria model which emphasizes shared running of a home-like environment, positive expectations of recovery, validation of subjective experiences, the concept of “being with” a person, providing 1:1 support, 24 hours a day, and self-determination. Services are completely voluntary, and guests are encouraged to maintain their daily responsibilities and activities in the community during their stay including work, school, family care, recreation, and wellness appointments. The program works with guests throughout their stay on discharge planning focused on safety and wellness, and provides post-discharge follow up health resource navigation support. Position Overview: The Program Director is responsible for the overall administration and the day-to-day operation of the Soteria Intensive Crisis Respite (ICR), ensuring all contractual obligations are met and all operations are mission-aligned. This includes establishing and maintaining a culture of accountable, supportive leadership and supervision that promotes quality assurance and professionalism. The Program Director develops and refines the program’s policy and procedure manual, oversees staff recruitment, training, supervision and evaluation, management of the physical site, quality assurance improvement activities, audit preparedness, and complete internal and external reporting. The Program Director provides 24/7 on-call support on a rotating schedule shared with other program leadership. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Licensed Master's of Social Work, or related licensure, required., • Minimum of three (3) to five (5) years management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred., • Lived experience with mental health services, preferred., • Strong administrative and organizational skills., • Previous experience working with adults with psychiatric disabilities utilizing the recovery model., • A respect for, and high level of comfort around people experiencing psychiatric crisis., • Must be fingerprinted and cleared by the Office of Mental Health (OMH)., • Knowledge of and commitment to peer support, recovery-oriented practice, wellness and alternative approaches to supporting individuals experiencing psychosis., • Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery., • Demonstrated leadership skills and ability to work as part of a team., • Excellent oral and written communication skills., • Ability to utilize various cloud-based computer apps and programs including Microsoft Word and Excel., • Be creative and flexible., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to walk up several flights of stairs., • Ability to work in the field (using public transportation)., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, preferred., • Ability to prioritize and meet deadlines., • Strong analytical ability. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description ABOUT US | HR&A Advisors, Inc. (HR&A) is an employee-owned company advising public, private, non-profit, and philanthropic clients on how to increase opportunity and advance quality of life in cities. We believe in creating vital places, building equitable and resilient communities, and improving people’s lives. From Brooklyn to London, Medellin to Hong Kong, we have guided hundreds of clients in transforming real estate and economic development concepts, and public infrastructure, first into actionable plans and then into job-producing, community-strengthening assets. Our clients include real estate owners and investors, hospitals and universities, cultural institutions and philanthropies, community development organizations, and governments. HR&A has offices in Atlanta, Dallas, Los Angeles, New York, Raleigh, Washington D.C. and the Bay Area. We come from diverse backgrounds, have a breadth of lived experience, and share a passion for cities. We are former city officials, executive directors, planners, lawyers, architects, and economists. Hear more about the HR&A experience from our staff. Learn more about careers at HR&A on our website here. ABOUT YOU | You have a passion for urban development and policy, strong quantitative and qualitative skills, and a deep curiosity about the challenges and opportunities facing cities today. You want to have an impact on the work that you do. You will bring a capacity for critical thinking, creativity, and collaboration, and are excited to dive into projects on behalf of our clients. THE ROLE | We are seeking full-time Summer Analysts for 10 weeks in our Dallas, Los Angeles, New York and Washington, DC offices. Summer Analysts will be expected to work in an HR&A office at least three days per week. Summer Analysts will have the opportunity to engage in project work and practice development as well as employ skills aligned with the core analytical staff at HR&A. Our analyst cohort forms the foundation of our team-oriented structure and helps to drive our data-driven approach to city building. Summer Analysts may help prepare written reports, presentations, and Excel models for clients, as well as firm marketing materials and proposals for new projects. Day-to-day tasks will range from project to project and may include: * Market Analysis * Case Study Research * Econometric Modeling * Spatial Analysis * Real Estate Pro Formas * Public Policy Analysis Learn More! Hear what our former Interns had to say about their experience. EXPERIENCE REQUIRED | Candidates should be bachelor's students graduating in 2027 who are between their junior and senior year, and master's students graduating in 2027 who are between the first and second year or continuing their program. Students graduating in December 2026 are also eligible for consideration. Preference will be given to candidates with a concentration in urban planning, real estate development/ finance, economic development, public policy, housing finance, sustainability, or a related field. TIMELINE | Applications will be accepted until 11:59pm ET on Monday, January 12, 2026. Accepted interns will be notified in early March and will begin the Summer Internship Program on Monday, June 1, 2026. The Summer Analyst Internship is anticipated to run until Friday, August 7, 2026. Start and end dates are flexible based on candidate availability. COMPENSATION | Summer Fellows will be paid a monthly stipend of $6000. HOW TO APPLY | HR&A is committed to attracting and retaining a talented, diverse, and high performing team of professionals dedicated to solving the challenges of urban life. Women, people of color, members of the LGBT community, individuals with disabilities, and veterans are strongly encouraged to apply. To apply, click here. In lieu of a cover letter please write an essay of no more than one typewritten page on how you see yourself bringing equity to cities and the built environment. Please submit this essay and your resume as a single PDF document. Applications without this required essay will not be reviewed. As part of our ongoing work to build a hiring system that mitigates bias and is based on candidate merit and performance, we ask that you submit a version of your resume and essay that has your school information removed. Please list your degree, e.g., B.A. Economics; however, remove all references to undergraduate and graduate schools you have attended. All qualified candidates will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, marital status, medical condition, veteran status, or any other basis as protected by federal, state, or local law. For more information, please contact us at . Powered by JazzHR rpQjYVbtl0

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). Facilities management is an organizational function that ensures the comfort, functionality, and safety of the CA’s premises to create a conducive living and working environment for everyone. Position Overview The Property Management department acts as the managing agent for buildings that Community Access (CA) develops, owns or controls. The Property Management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). The live-in Building Superintendent is responsible for providing a safe and adequate living/working environment for the residents and staff. This includes daily maintenance, repairs, and ensuring building code compliance with local, state, federal requirements, and agency policies and procedures. They also supervise the maintenance mechanic and contracted porters or maintenance worker staff. Key Performance Indicators: All key performance indicators below are expected to be met fully. • Maintenance Work Orders:, • Life-threatening/emergency: 24 hours, • High priority: 5 days, • Medium priority: 14 days, • Low priority: 30 days, • Preventative: 30 days, • Apartment Turnovers:, • Studio: 7-12 days, • 1-bedroom: 8-13 days, • 2-bedroom: 9-14 days, • 3-bedroom: 10-15 days, • Additional services (deep clean, flooring, cabinetry):, • +14 days for 1 service, • +28 days for 2 services, • +42 days for 3 services, • Facilities/Property Management Joint KPIs:, • Rent collection: 95%, • Vacancies: 5% or less, • Lease renewals: 100%, • Annual certification: 100%, • Semi-annual apartment inspections: 95% or greater Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of CA, • High school diploma or equivalent required., • At least two (2) years of training or three (3) years of works experience in related trade., • At least one (1) year of supervisory experience is preferred., • Willing to support other buildings in case of emergencies., • Willing to work overtime, when approved by Area Superintendent., • Must have experience in one or more of the following fields: carpentry, electrical, plumbing, masonry, painting., • Must have working knowledge of equipment installation and repair, including HVAC systems., • Must be able to operate and maintain appropriate machines such as floor buffer, trash compactor, snow blowers, etc., • Must be fingerprinted and cleared by the New York State Justice Center., • Must be able to regularly lift and carry items which weigh up to 100 lbs., • Must possess and maintain the following Certificates or achieve within 4 months of employment: Supervision of Fire Alarm Systems, S-95; Citywide Fire Guard for Impairment, F-01; Citywide Sprinkler Systems, S-12; and Citywide Standpipe Systems, S-13. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description The Residential Crisis Support program, or “The Respite,” is a residential mental health crisis, alternative-to-hospitalization program offering short-term Peer-led care in a friendly and supportive home-like environment. Guests are provided with the opportunity to learn and practice recovery and relapse prevention skills to support their current mental health crisis and to provide more effective tools to cope with future crises and avoid hospital-based care. Recovery-oriented services are provided 24-hours a day and include peer support, self-advocacy education and self-help training while supporting guests to maintain their established daily activities such as visiting with friends, attending a doctor or other appointments or going to work or school. Guests are encouraged to participate in the operations of the residence, including working together to prepare communal meals. The maximum length of stay is 28 days. Position Overview The Per Diem Respite Worker is responsible for all tasks related to the program’s daily operation including providing individual and group-based supports to the guests, meal planning and preparation, and processing and preparing for referrals, intakes, and discharges. Key Performance Indicators All key performance indicators below are expected to be met fully. • Assigned guests have one progress note per day reflecting appropriate peer support., • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Have lived experience with the mental health system and willingness to share personal experience appropriately and respectfully – required., • Previous professional experience in the behavioral health field - preferred., • A respect for and high level of comfort around people experiencing psychiatric crisis – required., • Commitment to recovery orientated practice and the ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery., • NYS Peer Certification, or provisional level within 90 days of hire and full certification within one year of hire – required., • Minimum of high school diploma or equivalent (GED) –required., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible forfollow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Available to workdays, evenings, overnights, weekends and cover holidays as assigned – required., • Able to navigate several flights of stairs repeatedly during shift – required. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Assertive Community Treatment (ACT) is an evidence-based, mobile practice model designed to provide treatment, rehabilitation and support services to individuals living with a serious mental health condition and whose needs have not been effectively met by traditional mental health services. Community Access’ Bronx Shelter ACT Team will serve individuals with mental health conditions who are experiencing homelessness in the Bronx, and in other boroughs. Team members will work collaboratively with shelter staff and use assertive engagement strategies to proactively engage individuals in services. ACT team members share responsibility for the people they serve, helping individuals attain housing and other personal goals that may be of a health, social, work or education nature. ACT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, family support, employment, and wellness self-management. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week. Overview The ACT Team Vocational Specialist is responsible for meeting participants in the community and providing holistic recovery services tailored to the individual’s stated needs. The Vocational Specialist will be responsible for providing ongoing supportive counseling and service coordination for homeless adults living in Bronx mental health shelters, as well as individuals who have recently transitioned to supportive or independent housing. The Vocational Specialist is also responsible for integrating person-centered goals and services with the tasks of all ACT team members and for providing psycho-education individually and in groups. The Vocational Specialist works as part of a multi-disciplinary team providing the range of ACT services to assist participants in achieving their treatment, rehabilitation and recovery goals. They specialize in assisting people with honing vocational goals and finding schools, training, jobs or employment programs that will help them reach them. Key Performance Indicators All key performance indicators below are expected to be met fully. • Complete assigned assessments and service plans on time, • Complete progress notes for all contacts, collaterals, and attempts within two business days Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Licensed Master of Social Work, Licensed Mental Health Counselor or Masters degree in similar field., • Knowledge of New York City and/or New York State vocational programs and services, • Knowledge of entitlements systems, • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Excellent oral, writing, and listening skills., • Computer proficiency, Microsoft Word, Excel. Comfort with learning new systems and paperless record keeping., • Bilingual Spanish-speaking strongly preferred, • Must be fingerprinted and cleared by the New York State Justice Center, • Ability to utilize public transportation throughout the city for assigned tasks Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Program Director oversees all aspects of the supportive housing program(s), including program leadership, staff development, service provision, community building, contract and budget management, and coordination with facility and property management. The Program Director ensures that services are provided within the scope of the agency’s mission and values and are consistent with the needs and desires of individual participants. Additional tasks include ensuring that the program meets funder and agency standards for program census, staff recruitment, staff supervision, record keeping, reporting, budgeting and establishing and maintaining an environment for tenants and staff that is consistent with agency values, collaborating with other departments and programs, and developing and maintaining relationships with community members and organizations. Key Performance Indicators All key performance indicators below are expected to be met fully. • Ensure that building occupancy rate for supported units remains at or above 95%., • Ensure that all services, follow- up and documentation are completed on time including:, • All assessments and service plans for the program are completed on time, • Reports are reviewed and updated per the Incident Management Policy and complete Incident Packets are submitted on time for Incident Review Committee, • All external/internal databases are up to date, • All external/internal reports are completed and submitted on time, • Action steps from audits or IRC are completed and closed out within the allotted time frames, • Program meets requirements for documented service hours with participants., • Hold and document individual supervision meetings with all staff members at least every two weeks and group supervision on alternate weeks., • Staff vacancy postings are requested within one week of receiving a resignation notice or a position becoming vacant, whichever comes first. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery-oriented services., • Ability to train and support staff on the implementation of CA values and practice approach., • Bachelor’s Degree in related field preferred – work experience within field may be substituted for degree., • Minimum of three years working in supportive housing with people who have a history of homelessness, substance use, and/or mental health diagnosis. required., • Minimum of three years of supervisory experience required., • Demonstrated leadership skills, ability to work as part of a team, and skill in communicating program goals and holding people accountable to reaching them., • Ability to monitor details of program operation., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Harm Reduction Specialist provides engagement and support services, particularly to residents engaging in risky behaviors such as drug and alcohol use, unsafe sexual practices, and self-harm, using a harm reduction model. The emphasis is on meeting individuals “where they are at” and providing non-judgmental, non-coercive services and resources to individuals engaging in risky behaviors. Harm Reduction Specialists are responsible for providing individual support as well as group activities and workshops. In addition, the Harm Reduction Specialist provides consultation, training, and support to program staff in their work with residents engaging in risky behaviors. The intention is that the Harm Reduction Specialist will be a leader in promoting Community Access’ commitment to providing services using a harm reduction model. They will also actively participate in the agency-wide Harm Reduction Committee and its projects. Key Performance Indicators All key performance indicators below are expected to be met fully. • Facilitate a minimum of four harm reduction focused groups per month at all assigned locations., • Ensure that all services, follow- up and documentation are completed on time including:, • All assessments and service plans for the program are completed on time., • Complete at least two service plan linked notes for all tenants on assigned caseload (8 in licensed housing), entered within 48 hours of the meetings., • Ensure monthly in-apartment visits for all tenants on assigned caseload (weekly in the Community Residences)., • Consistently document 40 hours of direct service work each month., • Provide program leadership for harm reduction activities including:, • Train all new staff on Narcan use within one week of onboarding, • Maintain the on-site Harm Reduction Toolbox (accurate sign in sheets, maintaining supply of safe use kits, proper ordering of new kits), • On time submission of Narcan Reports, • Actively participate in agency Harm Reduction Committee meetings and related special projects/initiatives. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery-oriented services., • Ability to train and support program participants and staff on the implementation of harm reduction approaches., • Minimum of a high school diploma or equivalent (GED) required; bachelor’s degree in related field preferred – work experience within field may be substituted for degree., • Minimum of three years working with people who have a history of homelessness, substance use, and/or mental health diagnosis, required., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed mobile practice model designed to provide treatment, rehabilitation and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access’ IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature. IMT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, criminal justice, peer support and behavioral health recovery. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week. Overview The IMT Harm Reduction Specialist is an integral part of a multi-disciplinary team of mental health clinicians. The Specialist is a team member responsible for engaging participants through harm reduction strategies including motivational interviewing and stage-wise interventions that target an individual’s readiness for change. The Harm Reduction Specialist is the team member responsible for helping the team stay grounded in harm reduction philosophy and strategies such as the use of radical acceptance, person-centered engagement, uplifting self-determination, offering low-threshold services, maximizing options, using both Peer-informed and trauma-informed approaches, and uplifting human rights. The Harm Reduction Specialist brings a specific social justice lens to this work. The Harm Reduction Specialist is also a resource to other team members in issues related to mental health and co-occurring substance use. The Harm Reduction Specialist should be able to use and share a harm reduction lens and approach when working with participants who may be engaging in potentially risky behaviors related to drug use, sex work, psychiatric medications, Diabetes, homelessness, carceral systems, etc. Key Performance Indicators All key performance indicators below are expected to be met fully. • Complete required assessments and evaluations as needed on a rotating schedule; assigned assessments are completed on time., • Complete progress notes for all contacts, collaterals, and engagement attempts within 2 business days., • Maintain harm reduction toolbox inventory, submit OOPP reports on time, and regularly attend agency Harm Reduction Committee meetings. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Minimum of Bachelor’s Degree in Social Work, Psychology, Mental Health Counseling, Criminal Justice or other Health and Human Services related field; LMSW preferred, • Minimum of two (2) years’ experience working with individuals with a mental health condition with co-occurring substance use disorder., • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be able to work in the community, including use of public transportation across the boroughs., • Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems., • Bilingual Spanish-speaking, preferred., • Must be fingerprinted and cleared by the New York State Justice Center. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. .