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Job Description POSSIBLE HYBRID WORKPLACE OPPORTUNITIY New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. This position is on HCR's Housing Trust Fund Corporation (HTFC). HTFC is a public benefit corporation, and a Civil Service exam is not required for this position. Candidates must meet the minimum qualifications outlined below to be considered. NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency. Position Summary: The Senior Project Manager for Small and Mid-Size Development will play a key role in implementing programs that support the creation and preservation of affordable housing across New York State. The position is an opportunity to build upon previous experience with housing finance and project underwriting to employ innovative solutions to complex housing and community development challenges. Duties: Under the general direction of Senior Staff, including the AVP of Small and Mid-Size Development, the Senior Project Manager participates in the review, analysis, and administration of loans and grants for affordable housing projects. • Underwrite loans using both state and federal sources, including detailed pro forma development and analysis of due diligence items., • Manage portfolio of affordable housing development projects through all of the funding and development phases, including evaluating applications, preparing award correspondence and agreements, coordinating funding-related project submissions (e.g., environmental, legal, design, fair housing, etc.), serving as program lead during construction closings and conversions, processing payment requests, and providing technical assistance to eligible program applicants and awardees to ensure comprehension of and compliance with program regulations, requirements, and processes., • Understand and articulate program rules and regulations., • Draft memos, correspondence, reports, manuals, presentations, or other documents as needed., • Help develop Requests for Proposals and Applications for grant funding, • Collaborate with government and non-profit partners to deliver effective revitalization strategies., • Attend, participate, conduct presentations and/or assist with preparation for meetings, conferences, webinars and workshops. Minimum Qualifications and Desired Skills: • Bachelor's degree* in humanities, public policy, urban planning or business field plus at 3-5 years of work experience preferred in a real estate finance position, including underwriting and project management., • Affinity toward technology and ability to research and retrieve information;, • Understanding of how to work effectively in and with diverse communities;, • Demonstrated experience working independently and exercising good judgment without constant supervision;, • Ability to communicate effectively both orally and in writing with attention to detail and professionalism in all, • communications;, • Well organized and self-motivated with ability to work under pressure, while prioritizing and managing multiple, • tasks and projects; Instructions for Applicants: Applicants must include a cover letter and resume for review. Resumes not accompanied by a cover letter will be deemed incomplete and will not be considered. Applicant must describe in a cover letter how the applicant meets the minimum qualifications, and how the work experienced outlined in the accompanying resume relates to the available position. Applicants are also encouraged to use the cover letter as an opportunity to identify specific skills, including knowledge of software or database systems that may be useful for this position. WHAT WE OFFER AT NYS HCR: • Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits with the New York State & Local Employees’ Retirement System., • Promotional opportunity for dedicated professionals, • Work life balance benefits including a 37.5 hour work week and paid time off benefits including, vacation, sick, personal days, and Federal Holidays, • Opportunity for compressed scheduling, • 12 weeks of Paid Parental Leave, • Paid Family Leave Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, construction. finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement, and family-friendly policies. New York State is an Equal Opportunity Employer (EOE)

Job DescriptionDescription: Performs all required functions as they relate to real estate loan processing, as described in duties and responsibilities. This includes managing a pending real estate loan application queue, following up with members on gathering needed information and recommending the best option to meet the member needs with the goal of approving and scheduling a closing in a timely manner. Duties & Responsibilities • Process Consumer residential real estate loans, such as Home Equity LOC’s & Easy Street Mortgages. Working closely with Consumer Underwriting and the Home Equity Coordinator to accurately document the important details of the loan., • Review appraisals, consumer credit reports, flood certifications, title/stub searches & documentation received. Make detailed comments and present findings to Consumer Underwriting., • Processes all consumer and real estate loan-closing documents, which include affidavits and payoffs., • Once loan is approved, prepare commitment package., • Utilize skills, knowledge and experience to best meet member needs to communicate, document and make recommendations., • Maintain knowledge of credit union products and services., • Organize and prioritize responsibilities as they relate to job functions., • All other duties that may be assigned.Requirements:, • Three to five years of similar or related experience in Real Estate Loan Processing., • Strong organizational skills., • Ability to work with members and staff tactfully and professionally, both in person and on the phone. Work Location: Fully On-Site

Job Description Mission Empowering businesses in all communities by providing access to responsible capital and resources. Vision To create a more inclusive economy by ensuring every business owner has a path to success. Core Values Strengthen communities through collaboration. Leading with transparency and authenticity Celebrating diversity and embracing our differences Engaging on a personal level Who We Are Pursuit is a community-focused lender that provides small businesses with affordable loans and resources so that they can reach higher, transform, and grow. That transformation may start with an individual borrower, but ultimately extends into the broader community, taking shape as new employment opportunities, economic development, and positive change. What We Do For more than 65 years, we have been 100% invested in the success of our clients. Pursuit offers a suite of innovative financing products designed to expand access to capital for small businesses. Our range of loans and lines of credit range from $10,000 to $5.5 million for businesses ready to make their next big investment. We have designed our application processes and loan terms with more flexibility than traditional banks. Our signature loan programs include commercial real estate financing, general business funding, and fast business funding through a digital platform. We leverage deep, long-term relationships with banks and community partners to serve clients in New York, New Jersey, and Pennsylvania. About the Job This is an opportunity to be responsible for a multitude of credit functions, which includes spreading and analyzing financial statements and tax returns, analyzing cash flow, management, personal cash flow, and repayment ability of potential borrowers, preparing loan write-ups for new loan requests, as well as perform updated financial analysis for 327 / Modifications, Financial No Adverse Change Memos, and Annual Loan Reviews on existing loans for credit quality and updated risk rating. What You’ll Do • Spread and analyze financial statements and tax returns to identify any trends in the financial operations of the potential borrower and determine creditworthiness., • Analyze cash flow and repayment ability of potential borrowers ensuring program benchmarks are met., • Review business and managerial plans, credit reports and other research as appropriate to determine creditworthiness of loan applicants., • Review all application documents to verify loan program eligibility and work directly with loan officers as necessary to discuss any issues., • Work directly with the appropriate party/parties to request and receive all answers/items to credit related questions during the underwriting process., • Organize and maintain accurate and complete virtual loan file throughout the process., • Proactively work on loan files to ensure that applications move through the process in a timely fashion., • Utilize internal and external technology systems to review, process, and track active loan files., • Maintain accurate loan file database for managerial reporting purposes., • Communicate both verbally and via email with borrowers, loan officers and internal staff as necessary to move loan file through process in a timely manner., • Coordinate underwriting and approval of loan files with loan officers and loan processors. We’re looking for a detail-oriented analyst with strong interpersonal skills who checks most of these boxes: • Education: Associate degree in a related field, required., • Experience: SBA loan experience and commercial underwriting experience. Preferred and prior banking experience desired., • Able to multi-task and meet frequent deadlines., • Consistently produce high-quality work., • Other duties as assigned by Credit Administration., • Final candidates must be able to pass all pre-employment screenings, including background, criminal and credit check, and drug testing. We will give consideration to and provide training for veterans interested in a career in finance/ banking provided that the applicant has completed at least two years of college with an accredited institution. Final candidates must pass all pre-employment screenings, including background check, credit check, and drug screening. What We Offer A collaborative environment of mission-focused professionals dedicated to helping communities and economies grow through business lending. We seek individuals who want to blend a career in financial services with a career serving others. Pursuit extends its employees’ competitive salaries and a range of benefits including, including but not limited to: · Health Insurance, generous employer premium contribution · Fully paid Dental, Vision, and Life Insurance · Generous 401(k) match · Flexible spending account · Holiday and Paid Time Off · Volunteer Time Off · Paid Parental Leave · Referral Program · Educational assistance after two years of employment · Mentorship Program · Summer work hours How to Apply/Contact Please submit a cover letter and resume and/or completed Employment Application. How We Help We believe that when local businesses thrive, they provide good, stable jobs, recycling the money they spend back into the community to help it grow. Our loans are offered with affordable rates to ensure that our clients can continue growing and positively impacting their neighborhoods. While compelling founders’ stories are what drive us every day, we are proud to work with small businesses at scale: $4+ billion lent, $1.2 billion in the last 5 years $2 billion portfolio of small business loans 70,000+ jobs created. 10,000+ loans to small businesses 10,000+ hours of advisory and educational services Based on our compensation benchmarking survey, the estimated salary range for this position is $50,000 – 60,000 and is commensurate with education and experience. We are an Equal Opportunity Employer and comply with all applicable federal, state and local laws regarding nondiscrimination. We provide equal opportunities to all employees and applicants for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, marital status, national origin, citizenship status, age, veteran status, disability, genetic information, pregnancy, childbirth or related medical conditions or any other status protected under applicable federal, state or local law.

Job Description POSSIBLE HYBRID WORKPLACE OPPORTUNITIY New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. This position is on HCR's Housing Trust Fund Corporation (HTFC). HTFC is a public benefit corporation, and a Civil Service exam is not required for this position. Candidates must meet the minimum qualifications outlined below to be considered. NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency. New York State Homes and Community Renewal (NYSHCR) consists of all the major housing and community renewal agencies of New York State, which were recently merged and integrated under a single management structure. The Office of Community Renewal (OCR) is one of four program offices within NYSHCR. The OCR’s mission is to administer a combination of State and Federal funding resources to develop or support programs that provide decent housing, a suitable living environment, and expand economic opportunities for low and moderate-income persons. Position Summary This position will support the NYS CDBG Economic Development program administered by OCR. Project Managers in OCR learn and support regulatory requirements and the administrative functions of the program areas while learning to oversee a portfolio of grant projects and provide technical support to applicants and awardees. Duties Under the general direction of the Program Director or Assistant Program Director, a Project Manager will: • Provide support in the administration of Community Development Block Grant (CDBG) program’s housing and public infrastructure grants, • Carry out routine office activities such as answering and routing phone calls, copying, transcription, filing, data entry, handling incoming and outgoing e-mail, and mail, and other tasks as needed., • Draft memos, correspondence, reports, manuals, presentations or other documents as needed., • Provide database record keeping and reporting support., • Understand and articulate program rules and regulations., • Assist in providing and directing technical assistance to program grantees to ensure comprehension of program regulations, requirements, and the application and award processes., • Assist with review of all Program-related applications and reports and assist with other grant administration correspondence., • Assist with review and processing of all program-related payment requests and contracts., • Track and monitor project portfolio through funding, development, and compliance phases., • Attend, participate, conduct presentations and/or assist with preparation for community development meetings, conferences, webinars and workshops., • Represent the Office of Community Renewal in community development meetings, conferences, and interagency working groups. This job description is not intended to be all inclusive and employee will be expected to perform other reasonably related duties as assigned. Minimum Qualifications and Desired Skills: • Bachelor's degree* planning, economic development, public administration, business, or related field plus work experience in a professional office setting. Government, grants or project management experience a plus., • Two (2) years of experience and/or interest in Housing, Economic and Community Development; Affinity toward technology;, • Strong analytical, organizational and problem-solving skills;, • Understanding of how to work effectively in and with diverse communities;, • Demonstrated experience performing administrative duties with speed and accuracy without immediate and constant supervision., • Ability to communicate effectively both orally and in writing with attention to detail and professionalism in all communications., • Knowledge of Internet and ability to research and retrieve information., • Strong analytical, organizational, and problem-solving skills; self-motivated with ability to work under pressure, while prioritizing and managing multiple tasks., • Database management, database navigation experience., • Experience with reporting software such as Crystal Reports, and PDF forms preferred, • Comprehensive experience with Microsoft Office. Specifically: *Substitutions: four years of specialized experience or associate degree and two years of specialized experience may substitute for bachelor’s degree; J.D. or master’s degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience. Instructions for Applicants: Applicants must include a cover letter and resume for review. Applicants are also encouraged to provide a writing sample that demonstrates their ability to clearly communicate technical concepts or procedures. Resumes not accompanied by a cover letter will be deemed incomplete and will not be considered. Applicants must describe in a cover letter how the applicant meets the minimum qualifications, and how the work experienced outlined in the accompanying resume relates to the available position. Applicants are also encouraged to use the cover letter as an opportunity to identify specific skills, including knowledge of software or database systems that may be useful for this position. WHAT WE OFFER AT NYS HCR: • Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits with the New York State & Local Employees’ Retirement System., • Promotional opportunity for dedicated professionals, • Work life balance benefits including a 37.5 hour work week and paid time off benefits including, vacation, sick, personal days, and Federal Holidays, • Opportunity for compressed scheduling, • 12 weeks of Paid Parental Leave, • Paid Family Leave, • As a New York State employee, you may qualify to participate in the Federal Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under an accepted repayment plan and while working full-time for an eligible employer. ABOUT NEW YORK STATE HOMES AND COMMUNITY RENEWAL: Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low and moderate income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders. Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, construction. finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement, and family-friendly policies. New York State is an Equal Opportunity Employer (EOE)

Job DescriptionDescription: FLSA Status: Non-Exempt Practice Group: Consumer, Finance, and Housing (CFH)/Homeowner Protection Program (HOPP) Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Housing Counseling Program Manager for our Homeowner Protection Program within our Consumer, Finance, and Housing practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced high levels of oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Housing Counseling Program Manager for our Homeowner Protection Program within our Consumer, Finance, and Housing practice group. This position will manage HOPP housing counseling grantees' contracts, budgets, and deliverables, and support housing counseling grantees under HOPP by building and fostering relationships, grant management, identifying and delivering training and technical assistance, and engaging in organizational policy analysis. Salary The referenced pay range represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and will be determined by considering factors including, but not limited to, education, experience, qualifications, expertise of the individual, market data, and internal equity considerations. The salary range for this position is $40,000 to $54,080 per year. Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package including: · Health insurance (employer pays 100% premium for a high-quality, co-pay plan). · 403(b) eligibility with 1% employer match and additional employer contribution. · 3% Non-Elective Annual Contribution made by Empire Justice Center. o Benefit eligible after 12 months of employment. · Generous vacation, sick, personal, and holiday time o 14 Paid Holidays o Vacation: 10.5 hours/month; Sick: 7 hours/month; Personal: 35 hours/year · Bilingual salary enhancement for qualifying employees. · Loan Repayment Assistance Program. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · Generous Bereavement Leave. · 35-hour full-time work week. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity employer providing equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, including discrimination based on race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities · Travel to and work in the Albany or Rochester – Telesca Center office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. · Review periodic reports from housing counseling grantees, identify trends, communicate necessary information to grantees regarding discrepancies in financial reports, and provide analysis of reports to the program lead. · Review housing counseling grantee budgets and scopes of services, including analysis and recommendation for approval to the program lead, and assist grantees with deliverable deficiencies in the creation of action plans. · Provide technical assistance regarding invoicing and all grant administration to housing counseling grantees. · Provide and coordinate technical assistance to housing counseling grantees. · Remain current on relevant state and federal housing policy, lender and servicer programs and requirements, etc., and communicate pertinent information to housing counseling grantees. · Identify needs, appropriate trainers, coordinate delivery and tracking of training for housing counseling grantees, and coordinate with advocates in NYC to provide statewide training. · Work with the relevant Empire Justice staff to schedule and coordinate necessary tech or IT for training. · Assist in RFP process, including review of applications, scoring, and other needed tasks. · Build and foster relationships with housing counseling grantees. · Facilitate and participate in statewide and regional regular meetings. · Coordinate and facilitate monthly statewide regional calls for housing counselors. · Work with grantees, officials, communities, regional non-profits, and others to identify and address systemic issues relating to homeownership. · Identify issues and trends, strategize, and develop legislation and policy recommendations related to homeownership. · Build and maintain relationships with state and national experts in housing, housing counseling, and foreclosure prevention. · Represent the needs of the housing counseling community. · Work with the Anchor Partner team and grantees to identify systemic issues relating to homeownership. · Work on policy analysis and legislative initiatives. · Must demonstrate high comfort and commitment to working with disadvantaged and disabled clientele. · Please note that all positions will supervise other practice group members if needed. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) · At least 3 years of housing counseling experience. · Must have a HUD Housing Counseling Certification. · Proficiency in the use of Microsoft Office Suite (Outlook, Word, Excel, SharePoint, PowerPoint), and ability to learn other applications quickly. · Practice effective time management and demonstrate an ability to meet deadlines. · Must demonstrate strong communication skills, including proficiency in technology that facilitates the delivery of communication, documents, and other materials. · Must demonstrate excellent skills in document and form creation, report writing, pulling reports, and word processing. · Excellent grammar, spelling, and punctuation skills. · Strong organizational skills and adept at managing multiple priorities. · Experience working collaboratively and effectively with other team members. · Must have the ability to work independently and effectively in a fast-paced, dynamic organization and have a hybrid capacity. · Experience in and commitment to working with marginalized communities. · Ability to work independently and as part of a team. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at . Please submit a complete application, including a resume, cover letter, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job DescriptionDescription: The Mortgage Loan Originator (MLO) proactively solicits new residential mortgage business and sells the Credit Union mortgage products to meet established loan quality and production goals. In this on-going sales role, the Mortgage Loan Originator continually identifies, develops and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. Duties & Responsibilities • Meet with prospective borrowers. Review / Analyze credit and financial data., • Determine borrower financing objectives and goals. Present appropriate Credit Union products and programs and explain guidelines. Inform applicants of pricing and lock rate as required. Identify appropriate opportunities to sell additional products. Collect supporting loan documentation as required., • Utilizes Credit Union training materials, reference tools and other resources to provide accurate and up-to-date loan program/policy information to both external members and internal business partners., • Provides complete loan applications to loan processing, • Ensures exceptional member experience by overseeing loan process from origination to close and providing on-going communication to members and business partners., • Develop business referral network through a significant commitment to outreach: marketing, cold-calling, prospecting and networking activities. Participate in community efforts to promote home ownership., • Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies and adhering to HMDA requirements., • Achieves production goals as established by Credit Union.Requirements:, • Three to four years of residential mortgage lending experience., • Associate or bachelor’s degree preferred., • Must be self-directed, motivated, detail oriented and possess excellent oral and written presentation skills., • Must have a demonstrable record in establishing new business lending/banking relationships and achieving annual goals., • Must be able to work independently with limited supervision and in a team environment., • Must have or willing to obtain, within 12 months, a New York State Mortgage License. Work Location: Fully On-Site Salary Description Base rate of pay - $16.83/hr (Income Varies With Incentives)

Job DescriptionDescription: Highly motivated individual who demonstrates a positive, outgoing, and influential personality when providing world-class member services to ensure that members expectations are exceeded during every interaction. The ideal candidate will maximize every opportunity to advertise e-services and increase membership along with promoting consumer and real estate loans via telecommunication and email. Duties & Responsibilities • Provides an unsurpassed level of member service, meeting and exceeding their expectations with every interaction., • Responsible for having a thorough knowledge of all products and services offered by the credit union, including but not limited to shares, consumer loans, and e-services., • Provide telephone and virtual coverage for the Contact Center which has the responsibility of providing credit union services to members via the telephone, internet, mail and the Face2Face video service., • Participates in the Sales Incentive Program, providing Consumer and Real Estate loan referrals to Loan Experts or Branch Managers., • Open new share IDs and, through the interview process, cross-sell additional products to best benefit the member needs, and meet Contact Center goals., • Explain credit union services and prepare forms necessary for those services and either mail or DocuSign to members in a timely manner. Follow correspondence through to a timely end and ensure that member issues are resolved., • Efficiently provides servicing for all accounts and loans issues or concerns. Ensures that requests are processed correctly and completed in a timely fashion. Escalates more complex issues to management as appropriate., • Follows policies and procedures applicable to the MSS position to maintain compliance with government and credit union regulations, including but not limited to the Bank Secrecy Act., • Perform and assist with FNY Express Teller transactions as needed to ensure an unsurpassed level of service is provided to members. Monitors all machine statuses and escalates any issues as needed., • Performs shared branch transactions for guest members at the Express Teller., • Provides credit and debit card activation, as well as Instant Issue cards when needed., • Reset online passwords for members for First Online., • Troubleshoot credit and debit card issues when they arise, such as fraudulent activity and breaches. Initiates disputes when appropriate., • Provides quotes on consumer loan payoffs. Requests mortgage payoffs from the appropriate department., • Perform telephone transfers, stop payments and various other transactions in accordance with credit union procedures., • Thoroughly explain to member interest rates and how they are computed and disclosed., • Excellent communication and writing skills necessary to assist Live Person Requests., • Well versed in Online Account Opening and My Deposit, home and mobile banking suite of products in order to provide excellent member service., • Process and approve checks deposited through home and mobile banking., • Complete asset verification requests from Social Security/Medicaid.Requirements:, • High School graduate., • Previous financial branch credit union/bank experience., • Must be able to respect confidential information., • Must have a working knowledge of a PC, and a thorough knowledge of the core operating system., • Must have excellent verbal communication skills including impeccable telephone skills., • Must possess a desire to cross sell members during incoming and outbound telephone calls or internet email., • Must maintain a positive attitude with members and a cooperative attitude with other employees., • Must have excellent processing/information gathering skills., • Must have good typing/word processing skills., • Must have excellent organizational skills. Work Location: Fully On-Site

Guild Mortgage Company is an Equal Opportunity Employer. Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer.

Job Description YOUTH DEVELOPMENT SPECIALIST Program: Prevention/Stronger Together Type: Full-time; non-exempt Pay Range: $21.00 – $24.00 (HOURLY) Job Ref. #: 111 Schedule: Monday-Friday, 9am – 5pm w/ flexibility as needed About Us: St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. Our DEIB initiatives are designed to foster an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Our Vision: St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. Job Overview: The Youth Development Specialist works with the Prevention Program Social Worker, Case Planner(s), and Family Advocate, to provide services to families within Albany County. The Youth Development Specialist will work with all targeted youth to provide concrete support and skill building, to strengthen age-appropriate life skills and support their educational/vocational and recreational interests. The Youth Development Specialist works with their team on each case to determine the needs of the targeted child in regard to community resources, after school programming, and enrichment activities. Requirements: • Bachelor’s degree in human services or education, preferred; Associates required., • Ability to work: Monday-Friday, 9am –5pm, w/flexibility as needed., • Knowledge of community resources, including school districts, law enforcement, local churches, recreational sites and clubs., • Competence to remain composed, especially under crisis conditions, is highly important., • Experience working with multi-problem families, and helping them to address their goals., • Proficient in Microsoft Office Suite, Google Business Suite, and other data processing systems, & use Secure Internet practices., • Clean & Valid NYS Driver’s License (actively licensed at least one year), and reliable vehicle is required., • A compassionate, warm and caring mindset; Capable of exhibiting empathy for those in crisis., • Accept all referrals from Albany County Department for Children, Youth and Families Prevention intake department for the prevention program; Attend intakes within 24 hours of receiving referral., • Attend home visits with the families in order to assess the needs of the children for essential community linkages., • Make the linkages for youth to the community activities that align with their goals and interests., • Coordinate services by attending service plan reviews and other meetings, and via phone contacts., • Coordinate with the families and the Primary Clinician/Case Planners around the child(ren)’s needs and progress., • Administer the NYS Child Adolescent Needs and Strengths Assessment to help identify targeted areas of need., • Complete progress notes and contributions to the Family Assessment and Service Plans within the NYS OCFS Connections system, in a timely and efficient manner., • Complete additional paperwork as needed for the program., • Advocate for the program and our clients with other agencies in the community., • Work as a team with the Primary Clinician/Case Planner/Family Advocate, and the Program Supervisor, who will team lead for all prevention cases., • Competitive Pay with an Excellent Benefits Package, • Health Insurance options*: Medical, Dental and Vision, • $600 Well-being Reimbursement Benefit*, • Generous Combined Leave Time (CLT) and Paid Holidays*!, • $500 Employee Referral Bonus*, • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program*, • Pension Plan with Generous Agency Contribution*, • 403b Retirement Savings Plan*, • Life Insurance* – Automatic Benefit at no cost to employee, • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate, • Tuition Reimbursement*, • Travel/ Mileage Reimbursement*, • Professional Development & Career Growth Opportunities, • The Comfort of a Business Casual Environment EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law. Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks!

Job Description THERAPEUTIC SUPPORT STAFF Program: Special Education/Day Treatment (R&E May School) Type: Full-time; Non-Exempt Pay Range: $21.00 – $23.00 (Hourly) Job Ref. #: 326 Schedule: Monday-Friday, 8:00am-3:30pm, Wednesdays, 8:00am-4:00pm About Us: St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. Our DEIB initiatives are designed to foster an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Our Vision: St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. Position Overview: The Therapeutic Support Staff is responsible for assisting students who are temporarily unable to function in their classroom program. The Therapeutic Support Staff utilizes crisis de-escalation techniques, and their relationship with the student, in order to bring the student back to baseline, assist with resolving the issue, and help the student to develop a plan for them to return to academic programming and achieve success within the school environment. Organizational Relationships: Works under the supervision of the Supervisor of Behavior Supports. Works cooperatively with program staff to effectively assist all students. Position Specifications & Requirements: • Ability to work: Monday-Friday, 8am – 3:30pm, and Wednesday (8am – 4pm) w/ flexibility as needed., • Bachelor’s degree in human services or a related field, preferred. In lieu of a college degree, a combination of relevant professional experience and relatable life experience will be considered. High school diploma or equivalency is required., • Experience working with children who exhibit significant emotional, behavioral and interpersonal challenges, trauma history and mental health diagnoses within a Special Education/Day Treatment program, preferred., • Experience in the use of Therapeutic Crisis Intervention (TCI), with ability to respond effectively and therapeutically in crisis situations. TCI Certification must be earned upon hire and maintained., • Local travel is required; A current Clean and Valid New York State Driver’s License (actively licensed at least one year) is required*., • Ability to work in a therapeutic manner with the students of the R&E May School., • Ability to adapt individual mindset and de-escalation skills based on each encounter with students (grades K-6)., • Ability to use developmentally appropriate practices for each student., • Proficiency in computer applications: Microsoft Office Suite (Word, Excel), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.), and secure Internet practices., • Outstanding interpersonal and communication skills; Capable of building strong working relationships with regulatory bodies., • Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude., • A kind, warm and caring mindset; Capable of exhibiting empathy for those in need., • Ability to nurture and show compassion and understanding for clients/children in crisis., • Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability., • Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality. Duties & Responsibilities include: • Utilizing a wide variety of agency approved techniques to de-escalate students experiencing crisis., • Conducts life space interviews with students when necessary., • Conducts classroom “re-entry” interviews between student and teacher., • Prepares incident reports and documents interventions when necessary., • Responsible for reporting back on progress from ICSP meetings., • Attends Tier 2, Universal and Classroom Meetings., • Must be able to model appropriate de-escalation and processing skills for other employees., • Utilizing Therapeutic Crisis Intervention (TCI) strategies to de-escalate students and develop a plan for them to return to the classroom and achieve success throughout the school day., • Builds positive relationships with all students and staff members., • Assists students in developing effective emotional coping and problem-solving skills, as well as prosocial skills., • The Therapeutic Support Staff coordinates with the Behavior/ Therapeutic Support Team to prepare and submit all Critical Incident Reports for the day, prior to the end of the shift., • Creates and submits Incident Reports (as necessary): Accident reports, Critical Incident Reports, Justice Center reports, etc., • May be requested to attend TCI “Train the Trainer” as professional development and to join the agency’s TCI training team., • May be requested to attend various meetings (i.e. Med Review, Suspension Re-Entry meetings, Treatment Plan Meetings, etc.)., • Works collaboratively with Master Teachers, Teacher Assistants and other staff in order to provide a comprehensive, inclusive and supportive program for all students., • Must be able to model and coach appropriate de-escalation and processing skills for other employees., • Knowledgeable and assists with implementation of all students’ Individual Crisis Support Plans (ICSP), Individual Education Plan (IEP) and Behavior Intervention Plans (BIP)., • Responsible for logging student data when utilizing Therapeutic Support Spaces., • Works in a classroom as indicated by the Supervisor of Behavior Supports, Principal, or other school administrators., • Meets with Supervisors to review progress toward professional goals, and design and implement specific treatment strategies for individual students, whole classes, and/or the student population as a whole., • Competitive Pay with an Excellent Benefits Package, • Health Insurance options*: Medical, Dental and Vision, • $600 Well-being Reimbursement Benefit*, • Generous Combined Leave Time (CLT) and Paid Holidays*!, • $500 Employee Referral Bonus*, • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program*, • Pension Plan with Generous Agency Contribution*, • 403b Retirement Savings Plan*, • Life Insurance* – Automatic Benefit at no cost to employee, • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate, • Tuition Reimbursement*, • Travel/ Mileage Reimbursement*, • Professional Development & Career Growth Opportunities, • The Comfort of a Business Casual Environment EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law. Background Check: We are required to run a thorough and complete background check on All Candidates being considered for any position within our agency. Whether you are going to be a Permanent Employee, work with us through a staffing agency as a Temp, completing an Internship or perhaps you will be Volunteering with us. The background check includes Criminal Background Check (CBC) fingerprinting for the NYS Justice Center (NYS-JC) under the Office of Children and Family Services (OCFS). Some positions require additional fingerprinting under the Office of Mental Health (OMH) and/or the Department of Health (DOH). All candidates must successfully clear the background check process, following NYS-DOJ requirements. We pay for all our background checks!

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