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Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Job Title: Client Services Supervisor Position Summary The Client Services Supervisor – Print & Mail Services is responsible for overseeing daily print and mailroom operations at Moody's while ensuring service excellence, operational efficiency, and strong client partnership. This role provides hands-on operational leadership, supervises onsite staff, maintains production standards, and serves as the primary escalation point for print and mail-related services. Leadership & Client Partnership • Serve as the primary onsite lead for Print & Mail Services operations., • Act as the main point of contact for Moody's stakeholders regarding services., • Proactively engage clients to ensure a best-in-class customer experience., • Address service escalations and implement corrective action., • Participate in operational meetings and provide updates to leadership. Operational Oversight • Supervise and coordinate daily mailroom and print production activities., • Oversee sorting, organizing, and distribution of incoming mail and packages., • Ensure accurate logging and tracking of courier deliveries and outbound shipments., • Monitor print queue, production timelines, and service level adherence., • Ensure compliance with safety standards including lifting protocols (up to 50 lbs.). Print Production & Quality Control • Review job orders to confirm specifications and production timelines., • Ensure high-quality production of black-and-white and color print jobs., • Oversee finishing services including mounting, trimming, laminating, and binding., • Conduct quality control checks to maintain presentation standards., • Identify process improvement opportunities to enhance efficiency. Equipment Management & Vendor Coordination • Maintain print equipment in optimal working condition., • Perform first-level troubleshooting and coordinate service calls., • Serve as liaison with equipment vendors and service providers., • Minimize downtime through proactive monitoring. Inventory & Administrative Management • Manage paper and supply inventory levels., • Monitor usage trends and forecast supply needs., • Maintain accurate service logs and operational documentation., • Ensure compliance with SPS reporting standards. Financial & Performance Accountability • Support cost control initiatives and operational efficiency targets., • Monitor staffing levels and overtime to align with budget., • Track service metrics and KPIs (volume, turnaround time, quality)., • Contribute to business reviews and performance reporting. Qualifications • High school diploma or equivalent required; Associate's degree preferred., • 2–5 years of experience in print production, mailroom, or workplace services., • Prior supervisory experience preferred., • Proficiency in Microsoft Office Suite., • Strong leadership and client-facing communication skills., • Ability to lift up to 50 lbs. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$25—$26 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Platform Engineering team builds the systems, tooling, and operational standards that enable product teams to deliver software safely, frequently, and independently as the company grows.The Platform Engineer is responsible for contributing as part of this team, helping to lead the design, scalability, reliability, and operational excellence of the company’s platform infrastructure and core services. This role partners closely with Engineering, Product, and Cybersecurity to architect and evolve systems that support a highly available, secure, and resilient multi-tenant SaaS environment. As a senior individual contributor, the Platform Engineer applies advanced reliability and systems engineering principles to production environments, influencing architectural decisions and long-term platform strategy. This role balances speed of delivery with operational maturity, ensuring the platform scales effectively while maintaining high standards of performance, security, and uptime. This position reports to the Platform Engineering Manager. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You bring deep experience designing and operating production-grade cloud platforms, ideally within Microsoft Azure, and have helped evolve infrastructure that supports reliable, highly available SaaS systems at scale. * You have led or played a major role in complex platform initiatives, such as Kubernetes adoption, infrastructure modernization, or safely decomposing monolithic systems while the business continued shipping product.. * You have strong experience building and evolving CI/CD pipelines, infrastructure-as-code frameworks, and deployment automation that allow engineering teams to ship software safely and frequently. * You think in terms of systems, reliability, and operational maturity, with experience designing observability practices, incident response processes, and service reliability standards that improve uptime and reduce operational friction. * You naturally raise the technical bar around you, documenting architecture decisions, mentoring engineers, and helping teams adopt stronger reliability, observability, and operational practices across production systems. What You'll Do * Lead the design, implementation, and evolution of reliable, scalable platform infrastructure supporting the company’s SaaS products and APIs. * Partner with engineering teams to evolve platform architecture over time, supporting safe system decomposition, service ownership, and scalable service boundaries. * Architect and maintain infrastructure-as-code frameworks and automation standards to ensure consistency and repeatability across environments. * Establish and refine monitoring, alerting, logging, and observability practices to proactively detect and resolve system issues. * Own and improve incident response frameworks, root cause analysis processes, and post-incident reviews, driving systemic improvements. * Define and guide service level objectives (SLOs), service level indicators (SLIs), and error budgets to support reliability-driven decision-making. * Partner with Engineering teams to embed reliability, operability, and scalability considerations into system architecture and deployment workflows. * Lead improvements to CI/CD pipelines, deployment automation, and platform tooling to increase developer velocity and reduce operational friction. * Drive capacity planning, performance optimization, and scaling strategies to ensure platform readiness for growth and peak usage. * Collaborate with Security and Engineering leadership to ensure platform resilience, data protection, and compliance best practices are embedded in infrastructure design. * Provide technical leadership and mentorship to engineers across teams, influencing platform standards and architectural best practices. * Contribute to documentation, operational standards, and runbooks to ensure consistency and knowledge sharing. * Participate in on-call rotations and provide production support as needed to maintain system uptime and reliability. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Infrastructure Engineering, or related roles within a SaaS environment. * Demonstrated experience designing and supporting highly available, production-grade cloud infrastructure. * Deep experience with cloud platforms (Azure preferred), networking, and distributed systems architecture. * Strong experience with infrastructure as code, automation frameworks, and CI/CD pipeline design. * Experience supporting multi-tenant SaaS systems with high availability, uptime, and performance requirements. * Experience with containerization and orchestration technologies (e.g., Kubernetes). * Experience leading complex technical initiatives or serving as a senior technical advisor across engineering teams. Essential Skills * Strong systems-thinking and architectural judgment, with the ability to design scalable, resilient solutions. * Advanced troubleshooting and root cause analysis skills across distributed systems. * Ability to influence technical direction without direct authority. * Strong written and verbal communication skills, including the ability to document architecture decisions and operational processes. * Ability to balance long-term platform strategy with short-term business priorities. * High level of ownership, accountability, and attention to detail. * Ability to work independently while collaborating effectively across Engineering, Product, and Cybersecurity teams. * Commitment to operational excellence and continuous improvement. Tools You’ll Use * Slack * Jira * Confluence * GitHub * Visual Studio Code / IDE * Datadog * AI-assisted development tools (GitHub Copilot) What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * A base annual salary range of $170,000 - $195,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Program Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience supporting people with intellectual/developmental disabilities Compensation

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned. Schedule * Full-time, part-time, weekday and/or weekend positions available - including morning , evening, and overnight schedules. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience supporting people with intellectual/developmental disabilities Compensation • $16.78-16.78 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job DescriptionPinwheel - Building the future of financial services in partnership with the biggest brands "I love my banking app!" said no one, ever. Pinwheel is on a mission to change that. We believe banks and financial service providers represent the greatest opportunity to build 10x better experiences, especially in the AI age. We're building the next generation of financial products alongside some of the biggest names in the market including Robinhood, DoorDash, Credit Karma, Amex, Discover, Intuit, Acorns, Visa and more. If you're excited by the idea of having your work touch and impact the lives of hundreds of millions of consumers, Pinwheel is the place for you. If you get stoked about building products alongside the biggest brands in the world, Pinwheel is the place for you. If you want to join a scrappy, hustling team that is obsessed with defining the future of financial services, Pinwheel is the place for you! Pinwheel has raised $77M from top-tier investors such as Coatue, Notable, First Round, Upfront, Primary, American Express, Franklin Templeton, Indeed, Semper Virens and more. Who are we looking for? Pinwheel is looking for a Platform Engineer who thrives at the intersection of backend engineering, infrastructure, and developer enablement. This role owns the systems our engineering team depends on to build, deploy, and scale products; everything from Kubernetes and CI/CD pipelines to observability and infrastructure-as-code (IaC). You'll work closely with product and engineering teams to enable fast, reliable delivery while designing systems that are secure, scalable, and built for the future. What will you do? • Build and maintain backend platform services and features that support internal teams and product development, • Develop internal libraries and tooling using Go and Python, • Design and operate systems related to authentication, public key infrastructure (PKI), and secure data storage and transit, • Provision, monitor, and optimize cloud infrastructure for reliability, scalability, and performance, • Support new product initiatives by deploying and managing microservices in Kubernetes environments, • Design and manage infrastructure-as-code and deployment workflows using Terraform, Helm, and GitOps tools (e.g., Flux, ArgoCD), • Improve CI/CD pipelines and developer workflows using tools like CircleCI and GitHub Actions, • Implement observability solutions (metrics, logging, alerting) to improve system visibility and operational response, • Architect secure, cloud-native solutions across AWS, Azure, and/or GCP, • Partner with engineering teams to deliver production-ready, compliant platform capabilities What qualifications are necessary? • 3–5+ years of backend software engineering experience, • 2+ years of platform, infrastructure, or DevOps experience, • Strong experience with Go and/or Python, • Hands-on experience with cloud infrastructure and cloud-native architectures, • Experience running containerized workloads, especially in Kubernetes, • Familiarity with infrastructure-as-code tools like Terraform and Helm, • Experience with CI/CD systems and modern delivery practices (GitOps, CircleCI, GitHub Actions), • Experience with observability tools such as Datadog, Prometheus, or Grafana, • Strong understanding of building reliable, scalable, high-performance systems, • Ability to quickly learn new technologies and work independently in unfamiliar systems, • A curious, self-directed mindset with strong problem-solving skills Nice to Have • Experience with PKI, encryption, mTLS, or security-focused infrastructure, • Familiarity with GitOps tools like Flux or ArgoCD, • Experience integrating AI tooling (e.g., MCP servers) into production environments, • Exposure to compliance-focused systems (PCI, SOC 2, ISO, etc.) Why join Pinwheel? Best time to join - Our company is small but well-funded, meaning you are joining at a time where you can impact and shape the company. Be a cultural builder - You will have an active hand in molding the company culture and being a part of the entrepreneurial journey. Build something revolutionary - Help build the products on the bleeding edge of financial services! Belong - Join a community that is passionate and relentless about building fairer financial systems for all. Benefits included: • Great compensation & equity packages, • Full medical, dental, and vision benefits, • Life & short-term disability insurance, • Flexible PTO policy that prioritizes recharge and balance, • Paid parental leave, • 401K for retirement planning, • Mentorship opportunities, • Free Citibike membership

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. 💻 Role We are looking for intellectually curious, highly motivated individuals to be foundational members of our Discovery Feed & Personalization team. You will partner across the company to lead our Exploration efforts to help new sellers and small categories grow and thrive. We are looking for a backend engineer with a track record of shipping product features at scale. You should excel at making the right tradeoffs between building it fast and building it right. You should have experience leading and delivering on cross-functional projects, supporting multiple other engineers. What you'll do: * Ship product features to deliver high-quality Discovery experiences for users * Build and maintain a scalable, stable, low latency feed experience * Build the services and infrastructure to enable efficient exploration systems to help small sellers and new categories grow * Lead a workstream of multiple other software engineers as the individual responsible for success * Partner closely across the machine learning, platform, and product engineering teams to utilize models to solve discovery problems * Contribute scalable solutions across various serving stacks at the feed, search, machine learning service, and Discovery application layers. * Define and advance our technical approach to scalable recommendation systems. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York City, San Francisco, Seattle or Los Angeles hub. 👋 You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next Software Engineer you should have 5+ years of experience, plus: * Bachelor’s degree in Computer Science, Statistics, Mathematics, Software Engineering, a related technical field, or equivalent work experience. * Industry experience with a track record of applying practical methods to solve real-world problems on consumer scale data. * Ability to work autonomously and lead initiatives across multiple product areas and communicate findings with leadership and product teams. You can mentor others and prioritize building inclusive, supportive teams. * Experience in discovery-related fields (e.g. Recommendations, Content Understanding, Search, etc.). * Expert at designing and building scalable and maintainable backend systems. * Firm grasp of visualization tools for monitoring and logging e.g. DataDog, Grafana * Familiarity with cloud computing platforms and managed services such as AWS Sagemaker, Lambda, Kinesis, S3, EC2, EKS/ECS, Kafka, Flink/Spark. 🎁 Benefits * Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance on both food and wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $195K - $230K

Job Description A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations. Responsibilities: Billing: • Assist with client invoice processing, including submission to various e-billing systems., • Support day-to-day billing and invoicing activities, ensuring accurate and timely processing., • Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions., • Troubleshoot billing system-related issues and escalate as needed., • Assist attorneys and management with specialized billing arrangements for various clients., • Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices., • Input and modify time entries using Aderant EA Pro Billing Workspace., • Create and deliver invoices to clients via mail or electronic means., • Set up and manage accounts on third-party e-billing platforms., • Provide billing, accounts receivable, and payment analysis to partners and clients., • Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing., • Assist with training new hires in billing processes and timekeeping systems. New Business Intake: • Assist with client and matter intake processes, ensuring compliance with firm policies and procedures., • Review and validate client/matter data for accuracy in Aderant and other firm databases., • Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters., • Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines., • Provide support and guidance on conflict and risk management processes. Collections: • Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices., • Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances., • Generate and distribute collections reports for attorneys and firm leadership., • Assist in developing and implementing strategies to improve collections and reduce aged receivables., • Communicate with clients regarding payment status and resolve disputes, as necessary. Requirements: • 2-3 years of legal billing experience preferred., • Knowledge and/or experience in electronic billing required., • Proficiency in Microsoft Outlook, Excel, and report-writing software necessary., • Experience with Aderant EA Pro Billing required., • Strong organizational skills with attention to detail., • Ability to work independently while collaborating with attorneys, staff, and clients. Many of our job openings can be viewed at IND-1

Job Description Essential Job Functions • Participates in the pre-admission evaluation study and plan; the evaluation study, program design and placement of the resident at the time of admission to the residence; the periodic reevaluation of the type, extent and quality of services and programming; and the development of discharge plans and referral to appropriate community resources, • Based on a comprehensive review of the client's overall condition, prepares, continually reviews and evaluates plans of nursing intervention to ensure that such interventions are consistent with the client's comprehensive treatment plan. Ensures, plans of nursing intervention include consideration of the client's cultural and ethnic background, customs, needs, beliefs, and primary language., • Develop treatment plans, in conjunction with the Interdisciplinary Team, consisting of an evaluation of the nursing needed and selection of nursing procedures and practices which will best serve the residents' health care needs., • Develops, nursing assessment to reflect holistic needs of each client with consideration of his/her psychological, physiological, social, ethnic, cultural, educational and spiritual strengths and needs., • Oversees the direct implementation of nursing care to ensure that it is carried out in accordance with the plan of nursing intervention, and overall treatment/service plan, and to ascertain if the needs of the client require modification of the plan., • Coordinates nursing care activities with other professional disciplines to ensure that the nursing plan is consistent with and integrated with the total treatment/service plan, • Participates at team meetings and provides nursing input on the development and implementation of treatment/service plans., • Conduct in-service training with regard to personal hygiene, medication administration, family life and sex education. Supervise medication administration practicums and sign off on medication administration monthly., • Control communicable diseases and infections through: identification and assessment, reporting to medical authorities, and implementation of appropriate protective and preventive measures., • Record on the residents' medical records nursing observations and action taken, such as nursing care given, medications and treatments given, reactions to treatments, tests, the intake and output of fluids and solids and the resident's vital signs. Record nursing needs of residents., • Modify the nursing plan, in terms of the residents' daily needs, at least annually for adults in accordance with developmental and medical changes., • Be available for on-call duty and to work varied shifts as the need arises., • Work with all consulting and/or contracted medical service providers to in-sure appropriateness of service & to insure that recommended treatments are appropriate and are carried out, integrated and documented into the treatment plan., • Ensure that the inventory standards for medicines, solutions, supplies and equipment are maintained to meet nursing care needs., • Account for the issuance of controlled drugs and narcotics and inventories of these drugs., • Ensures resident protection from health hazards such as transmission of infectious organisms, isolation of infected residents and use of properly sterilized equipment when its use is necessary., • Provide appropriate information to the resident and family about such areas as sustaining and preventive health care, personal hygiene, methods of family or self-treatments, self-medication and possible side effects of medications., • Serve as liaison, resident's interpreter with outside health services providers and escort residents to services as needed., • Train designated staff, by way of demonstrations and written and oral instructions, in the performance of select nursing techniques and the use of nursing equipment, and client specific condition trainings., • Provides health education/teaching for clients and their families., • Participates in risk management and quality assurance concerning health related issues., • Provides emergency care and crisis intervention, • Accesses medications and observes and records effects and side effects., • Participates in professional activities to improve personal skills and knowledge., • Provides Nurse Vacation coverage, phone availability during workday hours, and a minimum of one site visit at covering site, for Nurse Responsibility review and weekly reporting., • IDD Division Nursing Triage Service - After Hours, Weekends, and Holiday’s (5pm – 9am) – On a pre-determined rotation, across all IDD Nurses, • Performs other related duties as assigned. Additional responsibilities of the Residential Nurse in the IDD Division Consumer Medical Records-Maintain medical record of each individual and ensure all appointments occur as prescribed and on time • Schedule and coordinate all medical appointments in conjunction with Medical Specialist, • Follow up on all Medical Doctor recommendations following every appointment, • Ensure follow up on all medication changes, making sure the order has been sent to the pharmacy, Medication Administration Review has been updated, medication change log updates, bright colored posting of information has been placed and the information transcribed in the AMAP communication log, • Conducting weekly medical meetings( to occur every Wednesday), • Review all consults and ensuring compliance with all recommendations, • Ensure the updating of the Appointment Tracking Log as it is a IDD Division System, • Complete Residential Nurse Progress Note and filing all consults once the progress note has been written, • Ensure all AMAP Certifications are current, • Schedule and conduct all recertification pouring’s, • Ensure all medication supplies of each consumer is present and labeled according to doctors’ orders, • Ensure the consumer’s Medication Administration Review is updates according with all medication changes, neatly organized with formularies and doctor’s order attached, • At least once per week, conduct a full 100% audit of all consumers’ medication and document results on the IDD Division Medication Regimen Review Checklist. Follow up on any discrepancies immediately., • To be disseminated at the end of each week to the team. Capturing a recap of all appointments from the week and all follow up recommendations., • Conducting AMAP refreshers at least quarterly and other in-services of consumer protocols as needed. Essential Knowledge, Skills and Abilities • Knowledge of professional nursing concepts, principles and practices., • Knowledge of concepts and principles from the biological sciences that is supportive of nursing practice, • Knowledge of concepts and principles of health promotion and disease prevention., • Knowledge of abnormal signs and symptoms relating to physical and mental illness, as well as indicators of wellness, • Knowledge of medications and drugs, common dosages, their psychological, physical and physiological effects and possible adverse reactions., • Knowledge of emergency treatments and interventions., • Knowledge of teaching and consulting techniques., • Knowledge of the Agency's routines, procedures and policies., • Knowledge of cultural, ethnic, and linguistic needs of clients relating to cultural competence., • Ability to recognize changes in signs and symptoms that warrant the immediate action of a physician., • Ability to develop, evaluate, implement and modify a plan of nursing intervention to meet the needs of individual clients. New York State License and current registration to practice as a registered professional nurse, prefer at least one year post RN licensure clinical nursing experience working with individuals with developmental/intellectual disabilities. #ICLRN

Job Description Capgemini is at the forefront of Generative AI innovation, helping Financial Services clients industrialize GenAI and Agentic AI platforms at enterprise scale. We are seeking an experienced and innovative AI Product Engineer – Agentic Platforms to join our Financial Services Artificial Intelligence & Business Lines (FS‑ABL) practice. This role is ideal for a consulting technologist with deep expertise in modern GenAI tooling, agentic system design, and enterprise SDLC, who can partner directly with clients to envision, design, develop, and deploy Agentic AI platforms in regulated environments. In this role, you will work at the intersection of client advisory, AI product engineering, and delivery execution, helping banks, insurers, and capital markets firms transition from GenAI pilots to production‑grade, governed, multi‑agent systems. You will apply leading GenAI frameworks and LLM platforms — including Anthropic, OpenAI, LangChain, LangGraph, DSPy, and vector databases—while operating across the full Agentic SDLC. P&C Insurance knowledge and experience is a significant plus. Additionally, familiarity with core insurance platforms like Guidewire, DuckCreek or Majesco will be extremely helpful to succeed in this role. We are looking for candidates across all levels of experience and expertise - junior through senior level AI Product Engineers. Requirements Client Advisory & Product Vision • Partner directly with Financial Services clients to identify, prioritize, and shape Agentic AI use cases across customer operations, underwriting, claims, risk, compliance, finance, and technology., • Lead client workshops to define agent personas, responsibilities, autonomy boundaries, human‑in‑the‑loop checkpoints, and escalation logic., • Translate evolving business needs into agentic product backlogs, roadmaps, and MVP definitions., • Design and implement multi‑agent architectures using modern GenAI tooling, including:, • Planner, executor, reviewer/critic, and supervisor agents, • Tool‑calling and function‑calling agents, • Memory‑enabled agents (conversation, semantic, episodic, and structured memory), • Leverage LangChain and LangGraph for agent orchestration, workflows, and control flow., • Apply DSPy and declarative prompt optimization techniques for repeatability, performance tuning, and regression control., • Design agent interaction patterns such as hierarchical agents, collaborating agents, and event‑driven agent workflows., • Own delivery across the full Software Development Lifecycle (SDLC), extending it into a formal Agentic SDLC, including:, • Agent design specifications and behavior contracts, • Prompt, policy, and tool versioning, • Simulation environments and offline evaluation, • Automated testing of agent flows and guardrails, • Controlled rollout, telemetry‑driven optimization, and continuous learning, • Build production‑grade AI services primarily using Python, integrating:, • LLM providers such as Anthropic (Claude), OpenAI, and open‑source models, • Retrieval‑Augmented Generation (RAG) using vector databases (e.g., Pinecone, FAISS, Milvus, Weaviate), • Implement CI/CD pipelines for agent code, prompts, and policies., • Implement agent observability including tracing, decision logging, tool usage, and failure analysis., • Apply evaluation frameworks for hallucination detection, consistency checks, and fitness scoring., • Design feedback loops incorporating human‑in‑the‑loop review and reinforcement., • Design Agentic AI platforms aligned with Financial Services regulatory expectations, including:, • Auditability and traceability of agent decisions, • Model and prompt explainability, • Data privacy and security controls, • Resilience and fail‑safe mechanisms, • Embed guardrails and policies addressing hallucination risk, bias, unauthorized actions, and escalation failures., • Provide technical leadership and mentorship to consulting delivery teams., • Contribute to internal GenAI accelerators, agent frameworks, and reusable assets., • Support RFPs, proposals, and client solution designs with credible GenAI and agentic architectures. This position comes with competitive compensation and benefits package: • Competitive salary and performance-based bonuses, • Comprehensive benefits package, • Career development and training opportunities, • Flexible work arrangements (remote and/or office-based), • Dynamic and inclusive work culture within a globally known group, • Private Health Insurance, • Retirement Benefits, • Paid Time Off, • Training & Development, • *Note: Benefits differ based on employee level About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 420,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2025.

Job Description Guest Services Agent/ Night Auditor Relief SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service-related functions and to maintain high standards of service and hospitality. Process daily audit of the hotel’s financial data. ---Overnight shift coverage requrired when needed-- RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Verify each Front Desk shift’s transactions. Process credit card transactions., • Post tax charges to all guest folios, • Finalize transactions completed during the day., • Create and/or print required reports., • File or transmit reports as directed., • Prepare folios for departing guests., • Post telephone charges, valet charges, and other miscellaneous charges to guest accounts., • Administer guest payment policies., • Responsible for shift cash transactions., • Responsible for maintaining hotel key security system. Administer guest safe deposit boxes., • Responsible for knowing hotel emergency procedures., • Coordinate with other departments to fulfill guest special requests., • Communicate facilities and services to guests at check-in., • Answer guest questions regarding local area facilities., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: We are seeking a Concierge at 10 Hallett's Point located in Astoria, Queens. Concierge candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate is responsible for greeting residents and guests, and will ensure that the lobby, entryways, and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Responsibilities will also include managing emergencies and coordinating response with the Durst emergency response team members until first responders arrive. In addition, candidate will monitor visitor parking (where applicable), and address any complaints from residents and escalate them appropriately. Please note this is a Temporary position with an expected end date of three (3) months, subject to extension. Schedule: Wednesday-Saturday, 3:00pm-11:30pm. Sunday, 7:00am-3:30pm Days off: Monday & Tuesday Pay Range-$22.33-$29.77 Overtime rate: $33.49-$44.66 Responsibilities: • Responsible for issuing and deactivating key cards for new and exiting residents., • Responsible for escalating resident complaints and daily work order review., • Maintain an excellent customer service relationship by adhering to the Durst Residential customer service standards., • Adhere to all Durst Residential Standard Operating Procedures for the position., • Screen all guests to the property in order to ensure authorized entry into resident apartment., • Ensuring the lobby, entryways, and front desk is clean and organized at all times., • Answering the telephone, providing information, forwarding calls and taking messages when necessary., • Routinely inspect building entrance, lobby and community amenity areas for trash, cleanliness, and lighting and take appropriate action to maintain the upkeep of the areas. Notify a manager of items that cannot be addressed immediately., • Signing for deliveries and packages and tracking in the building system/application (e.g. Building Link)., • Perform daily package audits and timely distribution and assisting residents with packages., • Accepting service requests from residents and logging appropriately into the building system/application (BuildingLink©). Educate residents on how to use the system as necessary., • Ensuring that all apartment keys are accounted for and secure during shift per Standard Operating Procedure (KeyTrak©)., • Issuing keys to residents or other associates per approved building Standard Operating Procedures., • Receive and distribute dry cleaning and other deliveries to residents as required., • Continuously monitor Access Controls and CCTV for suspicious activity and door safety and handle accordingly., • Handle tenant inquiries/issues/incidents and document and communicate them according for the following but not limited to:, • Noise complaints, • Smoking on property or in apartment, • Arriving guest, vendors or deliveries, • Ensure all vendors and contractors report to lobby desk upon arrival and are announced to Property Management Team. All vendors and contractors shall be escorted by building staff as needed and be appropriately logged with identification scanned and recorded., • Ensure all elevator incidents/entrapments are tracked, documented and reported to Property Management Team., • Monitor elevators on a frequent basis to ensure all are operational, • Communicate Out of Service elevators immediately to Property Management Team, • Monitor and manage operation of elevator computer at front desk, • Manage emergency response during Fire/Non-fire Emergencies and/or Active Shooter Events, • Call 911 and assist first responders as needed, • Monitor FCC and all applicable fire protection systems, • Activate Emergency Response Team (Property Manager(s), Porter(s), Handyperson(s)), • High school diploma or equivalency preferred. For safety and productivity reasons, the position requires the ability to effectively read and write English., • 1-2 years' experience in customer service, residential concierge or related field preferred., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year., • 32BJ CPR/AED/Basic First Aid course, • 8 hour course, • FDNY Certificates, • F-85 Fire Safety Director with Active Shooter and Medical Emergency, • Preparedness or F-89 Fire Life and Safety Director, • Z-50 Fire Safety Director FDNY Written Exam, • Z-89 Non-fire Emergency FDNY Written Exam, • S-12 Citywide Sprinkler Systems, • S-13 Citywide Standpipe Systems, • S-14 Citywide Standpipe Multi-zone Systems, • Knowledge and operational experience of Fire Command Centers and Fire Protection Systems, • CPR/AED and Basic First Aid Certificate (renewal every 2 years), • S-12 Citywide Sprinkler Systems, • S-13 Citywide Standpipe Systems, • S-14 Citywide Standpipe Multi-zone Systems, • Knowledge and operational experience of Fire Command Centers and Fire Protection Systems, • CPR/AED and Basic First Aid Certificate (renewal every 2 years) Physical demands: While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 30lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. 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Job Description Post Production Summer Intern, OceanX About OceanX: OceanX is a nonprofit working to unlock the ocean's sustainable potential. Through a dual focus on science and education, we're building a new paradigm where humanity and the ocean mutually thrive. Our approach is fueled by exploration, leveraging advanced research, multimedia educational programs, cross-sector partnerships, and advanced technology to help transform how people understand and value the ocean. Our work strives to fortify biodiversity and increase the sustainable use of ocean resources to help ensure the ocean remains a foundation for human wellbeing and potential. OceanX is a nonprofit operating program of Dalio Philanthropies. For more information, visit and follow OceanX on Facebook, Instagram, X (formerly Twitter), TikTok, LinkedIn, and YouTube. Position Summary: OceanX is seeking a Post-Production Intern to support the Digital Programs team as part of the post-production team. This role focuses on managing and organizing a growing library of ocean and nature footage that requires ongoing cataloguing and metadata enrichment. Working primarily in CatDV, the intern will assist with tagging underwater footage - from shallow to deep - using species identification and other relevant information to improve discoverability and usability of the footage archive. The role also offers exposure to the systems and technologies used to manage and distribute OceanX's content internationally to clients and partners. This program will run from June through August and involves working approximately 40 hours per week. This opportunity operates on a hybrid work schedule in our NYC office to allow for in-person meetings/collaboration. OceanX is an entrepreneurial environment which values team players who can manage priorities and workstreams simultaneously. To thrive and succeed within our unique culture and work environment, you must demonstrate humility, innate curiosity, and openness to new ideas/approaches. You also must be hard-working, composed and goal oriented. All employees are expected to be excited about providing and receiving objective feedback, constantly striving for self-improvement, and committed to the pursuit of excellence. Position Location: New York City Duties and Responsibilities: • Assist with data entry, logging video and photo metadata, and other pre- and post-production tasks, • Manage and organize digital media assets, including tagging and cataloguing underwater footage using CatDV, • Support digital post-production workflows and editing content related to marine creatures and ocean environments, • Assist with editing select reels and navigating partner asset requests, • Complete additional administrative or general post-production tasks as needed Qualifications: Professional Experience: • Actively pursuing undergraduate degree or recent graduates, with specialization in Film/Video/Communications or ocean science, • Experience with pre- and post-production tasks, including data entry and logging video or photo metadata, • Determined, resourceful and practical. An independent, self-starter, with a "roll up your sleeves" attitude and strong work ethic, • Agility, with a track record of getting things done, • Organized, reliable, and meticulous, • Ability to prioritize, meet tight deadlines, anticipate needs, and maintain high quality work, • Strong interpersonal and communication skills (written and verbal), • Comfortable with ambiguity, • Maintains high standards, • Highly collaborative Compensation for the role consists of a $20/hour wage. This position is eligible for statutory benefits only. Please note that we do not provide immigration sponsorship or a health/financial benefits package for this position. OceanX is an Equal Opportunity Employer. All correspondence will remain confidential.

This role requires the ability to work lawfully in the U.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a.Spectrum, yo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Field Service Technician I - Staten Island Area.If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story.We’re actively seeking a Field Service Tech

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story.We’re actively seeking a Field Service Technician to deliver amazing experiences and elevat

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive.Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually.We serve industries from food & beverage to mining and manuf

Field Service Technician Needed For Leading Manufacturer This Jobot Job is hosted by: Kevin Finlay Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $25 - $40 per hour A bit about us: My client is a leading manufacturer and as they grow are in the ma

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive.Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually.We serve industries from food & beverage to mining and manuf

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story.We’re actively seeking a Field Service Technician to deliver amazing experiences and elevat

CVS Health - - Responsibilities: Install and service equipment at CVS locations; Travel extensively across the United States with overnight stays; Diagnose and resolve issues with POS, self-checkout, printers, scanners, networking hardware, phones; Provide exceptional customer service while meeting

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Energy - Solar & Storage [Field Technician / Maintenance Mechanic] As a Field Service Technician at Tesla, Inc.Perform required preventive maintenance activities on inverters to maintain warranty coverage; Respond to corrective maintenance cases on solar PV, energy storage systems, vehicle charging

Field Service Technician I - Staten Island Area.If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story.We’re actively seeking a Field Service Tech

This role requires the ability to work lawfully in the U.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a.Spectrum, yo

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte