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Job Description POSITION DESCRIPTION: The Exclusive Collective is seeking a highly creative, detail‑oriented, and forward‑thinking Social Media Coordinator to join our dynamic team. In this role, you will help shape the digital presence of world‑class luxury travel brands including Exclusive Resorts, Inspirato, and onefinestay by developing compelling content, driving community engagement, and supporting strategic growth initiatives across social and influencer channels. You’ll collaborate closely with our Brand Manager and cross‑functional partners to deliver best‑in‑class creative work, elevate brand storytelling, and keep our brands ahead in an ever‑evolving social landscape. This is an exciting opportunity for a passionate storyteller who thrives in a fast‑paced environment and is eager to contribute to the continued growth of iconic travel brands. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Social Media • Develop content with fresh themes and ideas each month for brands within The Exclusive Collective, supporting both organic social media channels and our paid media agency., • Create content (image, video creation or selection, and copywriting) for Facebook, Instagram, LinkedIn, YouTube, Pinterest, Threads, and TikTok, as well as any new channels., • Work with The Exclusive Collective’s Brand Manager to hone the voice and grow Exclusive Resorts, Inspirato, and onefinestay’s social presence across platforms., • Stay up to date on current travel trends on social media. Activate against culturally relevant and timely content by identifying opportunities to be a part of a relevant conversation around cultural and industry moments to keep the brand dynamic, top of mind, and relevant., • Stay on top of annual holidays and events in our destinations and create content around them., • Bring forward creative ways to drive qualified web traffic from social channels and help facilitate those opportunities., • Execute social media reporting weekly, monthly, and quarterly, • Spearhead UGC and EGC (Employee Generated Content) initiatives., • Deepen community engagement and partner interactions: engage with our hotel partners, Member benefits, destinations, influencers, Member community, and friends of the brand. Influencer Marketing • Review availability for potential influencer partnerships, ensuring requested dates fall within Asset Utilization’s guidelines., • Ensure the onsite teams have all pertinent information, such as swag, shipment tracking information, influencer dietary restrictions/preferences, etc., • Liaise with the legal team on contracts., • Ensure OneDrive and Cloudinary are updated for all social media and paid media materials for the appropriate stakeholders to access., • Work with the concierge team on personalized experiences and amenities., • Manage post-trip expense management, invoicing, and reporting. EDUCATION, SKILLS, AND EXPERIENCE: • You have 2+ years of social media experience., • You’re motivated by a fast-paced, collaborative, and ever-changing social environment., • You’re able to work swiftly under deadlines., • You’re a passionate storyteller with strong writing skills., • You’re a confident, data-driven decision-maker with a sharp eye for detail and a deep understanding and proficiency in Facebook, Instagram, LinkedIn, YouTube, TikTok, Threads, and Pinterest, with an interest in emerging platforms., • You have experience with social publishing and listening tools like Sprout Social., • You have a great eye. You’re a skilled photographer/videographer/content creator familiar with using photo editing/design tools like Adobe Creative Cloud (Photoshop), Figma, Canva, • You have experience using Asana (or a similar tool) to manage content calendars, track project timelines, and coordinate tasks across teams. Our hiring philosophy is based on our core belief that #talentmatters. We look for high integrity people who like to win, support the team, develop others while growing themselves, and are truly passionate about being the best. If you feel this role is a good fit for you, we encourage you to apply.

Job Description * OVERVIEW The Maître d’ is responsible for being the first point of contact for all of our guests. The Maître d’ is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $25.00 + Tips. KEY RESPONSIBILITIES * Follow the posted opening and closing duties. * Take accurate and complete reservations. * Always provide excellent service. * Cooperate with the Management team to greet incoming and departing guests with a warm, knowledgeable and noticeably appreciative demeanour and a genuine smile and eye contact. * Set and maintain the dining room and podium environment and ensure materials are perfectly clean. * Have necessary knowledge of menu items to assist guests as needed. * Assist guest and colleagues courteously and efficiently. * Use the guest’s name appropriately and communicate it to restaurant colleagues. * Assist in seating guests and pulling chairs. * Assist restaurant colleagues to prepare for service. * Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests). * Communicate through Guest Movement chat group any relevant guest movements, such as Aman F&B VIP chat. * Coordinate set menus for small groups and distribute copies of the event form accordingly. * Inform restaurant managers of daily reservations forecast. * Assist in monitoring all guests’ needs. * Log in information about guest preferences. * Check daily for our regular guest preferences and record them in our daily list for service. * Assist in organizing coat check and third-party management. * Assist taking guests to the Jazz Club. * Assist in providing “Magic Service” for hotel guests. * Participate in daily pre-shifts. * Input member engagements notes. * Train new hosts & maître d’s. * Assign daily host sections. * Ensure all soignees are given to the service team. * Menu printing. * Club member and hotel guest recognition initiative. * When on shift, lead EOD reports. * All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS * 2 years’ experience in a luxury hotel environment or similar setting in restaurants or food and beverage * Must be able to work weekends, holidays, and have full/open schedule availability * Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction. * Must be able to take constructive criticism and work well in a team dynamic * Positive, engaging, and energetic personality * Must be personable with guests and be able to anticipate their needs. * Able to be organized, manage time wisely and work with little to no direct supervision. * Very high attention to detail. * Sensitive to cultural nuances. * Excellent communication skills, both written and verbal in English. * Able to handle a multitude of tasks in an intense, fast paced environment. * Excellent people skills and the ability to work under pressure and with various stakeholders. * Ability to maintain a clean and professional appearance as per company policies. * Ability to stand for extended periods of time. * Multi-lingual is a plus. * Experience working with Sevenrooms is preferred. * Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions. * TIPS Certified We use eVerify to confirm U.S. Employment eligibility.

Job Description The Host is responsible for being the first point of contact for all of our guests. The Host is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $21.00 + Tips. KEY RESPONSIBILITIES * Follow the posted opening and closing duties * Provide excellent service at all times * Cooperate with the Maître ’d and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanour with eye contact and a genuine smile * Set and maintain the dining room and podium environment and ensure materials are perfectly clean * Have necessary knowledge of menu items to assist guests as needed * Assist guest and colleagues courteously and efficiently * Use the guest’s name appropriately and communicate it to restaurant colleagues and assist in seating guests and pulling chairs * Assist restaurant colleagues to prepare for service * Communicate other necessary information with colleagues (i.e., birthdays, anniversaries, special requests) * Communicate through Guest Movement chat group any relevant guest movements * Coordinate set menus for small groups and distribute copies of the event form accordingly * Inform restaurant managers of daily reservations forecast * Share information on all upcoming events with the Concierge team * Assist in monitoring all guests’ needs * Confirm daily reservations * Log in information about our guest preferences * Check daily for our regular guest preferences and record them in our daily list for the service * Assist with coat check as needed * All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS * 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage * Must be able to work weekends and have open availability * Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction * Must be able to take constructive criticism and work well in a team dynamic * Positive, engaging, and energetic personality * Must be personable and able to anticipate guests’ needs * Able to be organized, manage time wisely and work with little to no direct supervision * Very high attention to detail * Sensitive to cultural nuances * Excellent communication skills, both written and verbal on English * Able to handle a multitude of tasks in an intense, fast paced environment * Excellent people skills and the ability to work under pressure and with various stakeholders * Ability to maintain a clean and professional appearance as per company policies * Ability to stand for extended periods of time * Multi-lingual is a plus * Experience working with SevenRooms is preferred * TIPS Certified We use eVerify to confirm U.S. Employment eligibility.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott I

You will be responsible for maintaining the cleanliness, presentation, and overall appearance of guest rooms and public areas, reflecting the luxury standards of the Autograph Collection and the comfort and consistency of Residence Inn by Marriott. EnVue Hotel and Residence Inn by Marriott are equal

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott I

A leading hospitality group in New York is seeking a Director of Finance to lead the finance team. The ideal candidate will have over 8 years of hospitality finance experience, including 3 years in a leadership role, preferably within a luxury hotel.

With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fa

Job DescriptionLuxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience. The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer. Responsibilities:* COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information Qualifications:* Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed

Job Description Superintendent – Capital Improvement & Renovation Projects (Luxury Hotels) Location: Northern New Jersey (Travel Across NY and the East Coast) Employment Type: Full-Time | Day and Night Shifts Required Salary: $110,000 – $150,000 + Travel Allowances (Hotels, Meals, etc.) Benefits: Medical Coverage Provided About Our Client Our client is a well-established and highly respected General Contractor based in Northern New Jersey. The firm specializes in capital improvement and renovation projects for luxury hotels and commercial properties throughout New York and the East Coast. As the company continues to grow, it is seeking experienced Superintendents at multiple levels to oversee ongoing and upcoming projects in high-end hospitality environments. Position Overview The Superintendent will be responsible for managing field operations from start to finish, ensuring that all construction activities are executed efficiently, safely, and to the highest standards of quality. This role requires a hands-on, vocal leader who is comfortable managing both union and non-union subcontractors while maintaining strong communication with clients, architects, and project teams. This is a traveling position that will require extended stays at project sites along the East Coast. Key Responsibilities • Oversee all day-to-day field operations for luxury hotel and commercial renovation projects., • Maintain strict safety compliance and site organization in alignment with company and OSHA standards., • Familiar with NYC inspection and special inspection processes (DOB, SCA, etc.)., • Able to read and understand plans, drawings, and specifications., • Coordinate and supervise subcontractors, trades, and vendors on site., • Manage both day and night shifts, ensuring seamless project progress across work hours., • Conduct project meetings and provide consistent communication with Project Managers and ownership teams., • Uphold strong client-facing communication and represent the company with professionalism., • Maintain daily logs, progress reports, and field documentation., • Travel as needed to various project sites across the East Coast., • Physically able to carry up to 50 pounds as needed and navigate active job sites, including stairs, ladders, and uneven terrain. Required Qualifications • 5+ years of Superintendent experience, preferably within hotel, commercial, or capital improvement renovation projects., • OSH0 30-Hour Certification required., • Vocal and confident leadership style, comfortable directing both union and non-union subcontractors., • Excellent communication and writing skills., • Strong computer and documentation skills (comfortable with email, PDF management, digital reporting, etc.)., • Valid driver’s license and reliable transportation. Preferred Qualifications (Not Required, But Highly Valued) • Tech-savvy: Familiar with Procore, Smartsheet, OpenSpace, or similar platforms; able to manage electronic files and retrieve communications efficiently., • Bilingual (English/Spanish) – highly beneficial for communication with diverse crews., • Prior experience managing luxury hospitality renovation or commercial interior projects. Compensation & Benefits • Salary: $120,000 – $150,000 (commensurate with experience), • Travel Allowances: Lodging, meals, and travel expenses covered, • Medical Benefits: Full health coverage provided, • Career Growth: Opportunity to advance within a stable, reputable GC specializing in premier hospitality projects Equal Employment Opportunity Our client provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.

Job Description The Sous Chef forF&B 575 at Nama at Aman New York is responsible for providing overallleadership, creating a consistent positive environment while maintaining thehighest degree of quality in both service and product. This includes overseeingrecipe development, item costing, product specification, sourcing,implementation of new menus and on-going quality assurance processes andsystems. This position has salary that can rage from $80,000 to $85,000 a year. KEY RESPONSIBILITIES • Assist Chef de Cuisine and other Sous Chef in allaspects of kitchen procedures and food & beverage to ensure excellence inservice and product, • Act as leader in Chef de Cuisine’s absence,including standing in for Omakase or expediting main dining room service, • Plan and execute events from a culinary perspective, • Formulate and implement procedural guidelines,policies and standards pertaining to the restaurant, • Guide and support culinary team in theimplementation and adherence of kitchen standards, processes & systems, • Adhere to all guidelines in the employee handbook, • Set up and sanitize workstations, • Ensure all food items are properly stored and easilyaccessible, • Supervise food and cooling temperatures, • Accept or reject ingredients from suppliers, • Maintaina clean, orderly, and sanitized kitchen, • Check all station mise en place daily prior to eachservice. Ensure that it is to standard., • Do random sanitation and temperature checks on eachstation, • Base prep volumes and schedules based off ofreservation numbers., • Ensure the team to be on line for kitchen line up, • Ensure kitchen maintains cleanliness, • Report kitchen issues to engineering and follow upon status, • Ensure day to day compliance with department ofhealth protocols, • Perform other tasks or projects as assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS • Culinaryassociate degree or apprenticeship in culinary arts preferred, and at least 2years in a supervisory level in aluxury restaurant or hotel setting, Japanese cuisine preferred, • Familiar with luxury Omakase style sushi service, • Ability to train, guide and coach line cooks and new hires, • Strong teamwork and communication skills, • Able to work long shifts in a fast paced environment, • Flexibility to work shifts, weekends, nights, andholidays, • Food Safety certified, • Able to be organized, manage time wisely and workwith little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Able to handle a multitude of tasks in an intense, fastpaced environment, • Ability to maintain a clean and professionalappearance as per company policies, • Abilityto carry, push, and pull heavy loads; standing, bending and lifting up to 40pounds may be required, • Ability to stand for extended periods of time, • Multi-lingual is a plus We use eVerify to confirm U.S. Employment eligibility.

Job Description The overnight chef will deliver exceptional dishes for room service and any guests using the drawing room in these twilight hours. You will be responsible for a small team and throughout your shift you will prepare for the next day’s events and breakfast shift. MAIN DUTIES: • Run the operation of the kitchen throughout the night, • Have a good command of the menu and the ingredients required, • Deliver exquisite dishes that maintain Firmdale standards and continue to exceed our guest expectations, • Guide and oversee the kitchen team, • Deliver orders in an efficient time, • Maintain strict health, safety, and food hygiene standards, • Mise en place and stock control of the kitchen, • Previous experience as a Chef de Partie or Line Cook within a 5 star hotel or luxury restaurant, • Knowledge of a variety of local and international food ingredients and correct methods of preparation and food allergy specifications, • Excellent communication skills, • Excellent team working skills, • Superb attention to detail and driven by delivering exception standards · Paid vacation, sick and personal days · Health, dental, vision and life insurance plans · Commuter benefits · Holiday staff parties and staff appreciation events · In house uniform dry cleaning services · Employee meals while on duty · Departmental and company-wide incentive programs

Executive Chef – $120k to $140k – New York, NY. Our client, a luxury hotel with a passion for standout dining experiences, is on the lookout for an Executive Chef to take the reins of two new restaurant concepts in the hotel.

Job Description We are seeking a highly skilled Chef de Cuisine (CDC) to lead culinary operations within a luxury, fine dining Italian restaurant located in a five-star hotel environment. This role oversees all kitchen operations, ensuring the highest standards of quality, consistency, and execution aligned with an ultra-luxury hospitality brand. This is a hands-on leadership position reporting directly to the Executive Chef, requiring strong technical ability, disciplined execution, and experience in high-expectation, detail-driven environments. Key Responsibilities Culinary Leadership & Execution • Oversee all kitchen operations, ensuring consistency, precision, and elevated presentation, • Develop and execute seasonal menus and daily specials in alignment with brand standards, • Maintain strict quality control across all food production and service periods, • Build and manage departmental budgets in coordination with Executive Chef, • Control food, labor, and operational costs while maintaining quality standards, • Minimize waste and optimize kitchen efficiency, • Lead, train, and develop a team of 30+ culinary staff, • Conduct hiring, onboarding, evaluations, and performance management, • Foster a culture of discipline, professionalism, and continuous improvement, • Collaborate closely with FOH and management teams to ensure seamless service execution, • Support special events, private dining, and VIP guest experiences, • Enforce sanitation, hygiene, and food safety regulations at all times, • Maintain safe kitchen operations and equipment standards, • 5+ years in a Chef de Cuisine, Executive Sous Chef, or senior kitchen leadership role, • Strong background in refined Italian cuisine (authentic, non-Italian American), • Prior experience in luxury hotels, Michelin-level restaurants, or private clubs strongly preferred, • Proven ability to lead high-volume, detail-driven kitchen operations, • Experience managing large culinary teams (30+ staff), • Strong financial acumen and operational discipline, • Calm, precise, and leadership-focused under pressure, • NYC Food Handler’s Certification requiredCompany DescriptionThe Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.

Job Description The Barista will greet guests, take orders, prepare, and serve hot and cold beverages, and maintain a clean and organized workspace. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Greet every guest with a friendly smile, positive attitude and takes their order if necessary, • Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks, • Provide excellent service and build rapport with guests by learning names and favorite drinks, • Operate coffee equipment, such as espresso machines and grinders, • Maintain a clean and organized workspace, • Stock and replenish supplies as needed, • Answer guest questions about menu items and ingredients, • 2 years’ experience in a luxury hotel environment or similar restaurant or café setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus We use eVerify to confirm U.S. Employment eligibility.

Prepare and present meeting agendas, notes and reports. Proven ability to work well under pressure with tight deadlines. Minimum two-year related experience in travel, food + beverage, hospitality, and/or luxury lifestyle PR preferred; experience working with hotel clients is a plus.

Job DescriptionTrump International Hotel and Tower New York is looking for a Concierge to join our dynamic team. Responsibilities include: • Greet guests in a warm and professional manner, • Provide information to guests and visitors regarding the hotel and the city, • Identify guests’ needs and assist with recommendations and arrangements (reservations, transportation, etc.), • At least 1 year of Concierge experience at a luxury Hotel, • Member of Les Clefs d'Or preferred, • Have strong knowledge of the restaurants, bars, nightclubs, theatres, Broadway shows, and attractions in New York City as well as possess the ability to investigate any unfamiliar resources requested by guests, • Candidate must work a 100% flexible schedule which will include weekends, am or pm shifts, and holidays., • Knowledge of OPERA and Alice, • A strong sense of urgency, flexibility, organizational skills, and ability to multi-task are a must, • Excellent communication skills both written and verbal in English, • Multilingual, • College degree or equivalent experience. Hospitality degree is a plus Base Salary: $31.73 - 42.31 We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law.

Job Description We are looking for an incredible candidate to be apart of our amazing concierge team! Job functions include but are not limited to the following • Greeting clients upon entrance and exit of the spa and seeing to their individual needs, • Booking appointments via telephone and in-person on Book4Time scheduling system, • High phone call volume., • Strong experience with typing, and word documents., • Keeping retail & spa areas organized and presentable, • Confirming appointments on a daily basis via telephone & email, • Assisting with regularly scheduled inventory count, • Maintaining knowledge of spa services, products, and technicians, • Collecting, assessing, and organizing client database, • The ability to stand for long periods of time., • Proactive, with excellent customer service and phone etiquette, • Team Player, • Ability to multi-task, take initiative., • Minimum one year of customer service experience., • Strong organizational skills, ability to multi-task, • Luxury spa or retail experience preferred; luxury hotel experience helpful, • Computer savvy; previous knowledge of spa booking software preferred, • FLEXIBLE SCHEDULE Must be able to work early mornings, nights, weekends & holidays If interested, please e-mail your resume along with a cover letter. Competitive hourly compensation and benefits are offered.

Job Description OVERVIEW The Guest Experience Ambassador is responsible for being the first point of contact for all our guests. The Guest Experience Ambassador is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $25.00 + Tips. KEY RESPONSIBILITIES * Follow the posted opening and closing duties. * Take accurate and complete reservations. * Always provide excellent service. * Cooperate with the Maître ’d and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor with eye contact and a genuine smile. * Set and maintain the dining room and podium environment and ensure materials are perfectly clean. * Have necessary knowledge of menu items to assist guests as needed. * Assist guest and colleagues courteously and efficiently. * Use the guest’s name appropriately and communicate it to restaurant colleagues. * Assist in seating guests and pulling their chairs. * Assist restaurant colleagues to prepare for service. * Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests). * Communicate through Guest Movement chat group any relevant guest movements, such as Aman F&B VIP chat. * Inform restaurant managers of daily reservations forecast. * Assist in monitoring all guests’ needs. * Log in information about guest preferences. * Check daily for our regular guest preferences and record them in our daily list for the service. * Ensure all soignees are given to the service team. * Assist with coat check as needed. * Assist taking guests to the Jazz Club. * Assist in providing “Magic Service” for hotel guests. * Input member engagements notes. * All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS * 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage. * Must be able to work weekends and have open availability. * Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction. * Must be able to take constructive criticism and work well in a team dynamic. * Positive, engaging, and energetic personality. * Must be personable and able to anticipate guests’ needs. * Able to be organized, manage time wisely and work with little to no direct supervision. * Very high attention to detail. * Sensitive to cultural nuances. * Excellent communication skills, both written and verbal on English. * Able to handle a multitude of tasks in an intense, fast paced environment. * Excellent people skills and the ability to work under pressure and with various stakeholders. * Ability to maintain a clean and professional appearance as per company policies. * Ability to stand for extended periods of time. * Multi-lingual is a plus. * Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions. * Experience working with SevenRooms is preferred. * TIPS Certified We use eVerify to confirm U.S. Employment eligibility.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement As a Room Service Delivery Attendant you will ensure an outstanding in-room dining experience by delivering food and beverages to guest rooms promptly and accurately. This role involves setting up trays or tables with precision and responding to guest requests with professionalism and warmth. With a focus on exceptional service and attention to detail, the Room Service Delivery Attendant contributes to creating memorable and enjoyable stays for every guest. Who You Are: • Clearly able to communicate ideas and information for all audiences both in writing and verbally., • Service-oriented with an authentic attitude and approach to guest service., • Effective at prioritizing tasks in a dynamic environment, ensuring smooth operations, and timely guest service., • Complete setup and preparation tasks at the start of each shift., • Deliver guest amenities, food, and beverages promptly to guest rooms., • Ensure that orders are accurate, complete, and meet hotel presentation standards., • Set up trays, carts, or in-room dining tables as requested by the guest., • Greet guests warmly, explain orders, and respond to any questions., • Ensure that guests are satisfied with their orders and promptly address any issues., • Coordinate with the kitchen and bar teams to ensure timely preparation of orders., • Ensure guest satisfaction and report feedback or concerns to supervisors., • Maintain room service areas, clear used trays, and restock supplies., • Follow hotel policies for food handling and ensure sanitation standards are met., • Knowledge of quality food service techniques and standards, • Ability to lift and carry food service trays weighting 35 plus pounds, • Ability to multitask and work efficiently in a fast-paced environment., • Ability to work flexible schedule to include weekends and holidays.

Job Description Bell Person Location: Hilton Garden Inn 326 West 37th Street, New York, NY 10018 Pay Rate: $18/hr SUMMARY: Bell Person provides a luxury guest service by greeting and escorting guest to their rooms. Open Doors and assist guest/visitors entering and leaving property. Inform guest of property amenities, services and hours of operation and local areas of interest and activities. Identify and explain room features to guest. RESPONSIBILITIES: • Maintain lobby, front door, bell stand, and luggage room cleanliness and order. Markets the entire hotel when rooming a guest., • Maintains complete knowledge of hotel amenities and layout, local attractions, and airport transportation., • Reads log book daily., • Keeps up-to-date on in-house groups and functions. Follows all rooming procedures., • Issues proper luggage tags, stores bags properly, cross-reference when issuing., • Ensures deliveries/luggage are brought to correct rooms. “Posts up” - demonstrating a readiness to help., • Facilitates prompt handling of guest luggage and needs during peak periods., • Completes own share of last man duties, showing rooms, delivering messages, etc., • Assists in the maintenance upkeep of the bell closet and carts., • Works systematically so as not to lose luggage., • Operates bell carts with care, so as not to damage property or cause injury., • Deliver guest valet laundry in a prompt manner., • Able to accurately give directions and information regarding the immediate and metro areas., • Demonstrates thorough knowledge of all emergency procedures., • Ensures that all checklists and responsibilities are completed by the end of shift., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by Management, of which employee is capable of performing.

Job DescriptionDescription: The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Falls Church, VA area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $20.00 / hr - $21.00 / hr Schedule and shift: Thursday through Sunday 3 PM to 11 PM Position Summary We are seeking a polished, professional Concierge with a strong hospitality and concierge background (hotel, luxury residential, high-end customer service) to join our team at a premium residential community. This role is ideal for someone who thrives in a guest-facing environment, provides white-glove service, and understands how to represent a luxury property with confidence and courtesy. Key Responsibilities • Provide a warm, professional greeting to all residents, guests, and visitors, • Open doors, assist with resident/guest entry, and provide lobby support, • Maintain a visible, engaged presence in the lobby (stand-to-serve posture), • Coordinate resident requests and assist with concierge-style services, • Manage package delivery flow (log, notify residents, secure packages as needed), • Offer directions, general property information, and support visitor coordination, • Monitor lobby activity and report suspicious or unusual behavior per protocol, • Communicate effectively with property management, residents, and building staff, • Assist with vendor check-ins and ensure access procedures are followed, • Maintain cleanliness and presentation standards in lobby/front entrance area, • Complete daily shift reports and incident documentation when needed Required Qualifications • Prior hospitality experience required (hotel front desk, concierge, bellman, luxury customer service, etc.), • Strong customer service skills and professional communication, • Excellent appearance and grooming standards, • Comfortable engaging with residents daily and building rapport, • Ability to stand for extended periods and remain attentive/alert, • Dependable, punctual, and able to follow procedures consistently, • Strong problem-solving skills and calm under pressure, • Must be able to pass a background check and any required screening Preferred Qualifications • Luxury residential or high-rise building experience, • Concierge training or prior guest service leadership exposure, • Experience with package systems/logs and resident communication, • Security or access control familiarity (not required, but a plus) What We Offer • Competitive hourly pay with stable schedule, • Opportunities for growth within a premier property environment, • Professional work culture with strong operational support, • Training and clear expectations A detailed scope-of-work will be discussed during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

Job Description The In-Room Dining Server will prepare guests’ orders, deliver, and collect food and beverage items from guest rooms following company procedures. This position has an hourly rate of $18.00 + Tips. KEY RESPONSIBILITIES * Answer the In-Room dining phone in a timely and courteous manner, take guests’ food and beverage orders accurately * Follow SOP’s on placing orders with allergies and dietary restrictions * Greet guests in a courteous and friendly manner when delivering orders * Maintain accurate set up and delivery of all food and beverage orders according to Company standards and procedures * Set up and deliver all room amenities in a timely manner * Regularly walk the guest floors to retrieve in-room dining items * Respond to all guest needs, questions, and issues in a timely manner to ensure guest satisfaction * Clean tables, re-stock tableware and other in-room dining supplies * Follow the posted opening and closing duties and side-work sheet * Attend daily pre shift communication meetings & monthly departmental meetings * Generate a good atmosphere * All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS * Must have experience in a luxury hotel environment or similar restaurant or food and beverage setting * Must have open availability including weekends and holidays * Positive, engaging, and energetic personality * Able to be organized, manage time wisely and work with little to no direct supervision * Very high attention to detail * Sensitive to cultural nuances * Excellent communication skills, both written and verbal in English * Able to handle a multitude of tasks in an intense, fast paced environment * Excellent people skills and the ability to work under pressure and with various stakeholders * Ability to maintain a clean and professional appearance as per company policies * Ability to carry, push, and pull heavy loads; standing, bending and lifting will be required * Multi-lingual is a plus * TIPS and ServSafe Certified We use eVerify to confirm U.S. Employment eligibility.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of ”up-scale” food service operations, • Two years management experience in hotel or free standing ”quality” food service operation, • Certification as ”Food Service Manager” or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Job Specific • Maintains restaurant kitchen staffing levels so as to provide for optimal performance of all duties, • Administers and ensures adherence to departmental guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of restaurant food production activities, to include labor management, inventory control, use of product and adherence to all sanitation requirements, • Supervises/performs kitchen opening and closing operations, • Supervises/assists food handlers in the preparation and production of all hot and cold food items, • Orders raw food ingredients necessary to prepare all items on the menu for area of responsibility, • Ensures that all raw food ingredients are received and stored in the proper manner, • Supervises all aspects of food preparation and production, ensures that standardized recipes, plating and presentation guides, portion control and garnish requirements are adhered to at all times, • Organizes/assists food handlers in the performance of their duties as needed to ensure Loews standards for timely preparation/service of food cooked to order are met, • Monitors all food preparation, production, holding and storage operations to ensure adherence to all Governmental Food Service Sanitation standards, • Performs frequent inspections of all preparation and cooking equipment to ensure that they are kept clean, sanitary and in perfect operating order, • Reports all equipment maintenance needs to Engineering, • Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental team members according to Loews Hotels standards, • Follows New Hire Training and onboarding program in accordance with hotel policy, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Attends required hotel meetings to keep abreast of in-house activities, special promotions and upcoming events, maintain communications with other departments within the hotel, • Communicates daily with department team members to obtain/provide current information regarding daily activities/functions and upcoming events, • Evaluates individual team members performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Conducts meeting with department team members as required, to communicate effectively with all beverage department personnel to ensure that they are kept current on pertinent hotel information and activities, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • ACF certification as ”Sous Chef” or culinary degree from recognized culinary institute and equivalent experience, • Three to five years experience in quantity food production, in an upscale hotel or freestanding restaurant, • One plus years Supervisory experience in quantity food production, in an upscale hotel or freestanding restaurant, • Excellent culinary skills and knowledge of food productions techniques, • Thorough knowledge and understanding of kitchen equipment use and operation, • Ability to bend, stoop, stand, lift 35 pounds and push carts weighing up to 200 pounds, • Outstanding leadership, management, organizational, and communication skills, • Ability to speak, read and write English

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Food and Beverage Manager is responsible to administer the successful planning, organization, and coordination of all food and beverage activities, while providing exceptional 5-diamond service. Adherence to established policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals. The Food and Beverage Manager will lead a service team of colleagues to a common goal for the guest, colleague, owner and brand awareness. Compensation: $82,000.00 - $85,000 Annual Salary Plus bonus Responsibilities • Floor presence during shift, greeting and interacting with guests, • Perform daily inspection for readiness according to standards, • Responsibility for all opening/closing procedures of shift, including Log Book, pre-meal shift, guest comment card process, and menu engineering, • Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards, • Responsible for maintaining the highest standards of service and ambiance, • Supervision of tabletop presentation for meal service., • Supervise and direct service, • Handle guest complaints in the most diplomatic manner, • Ensure food quality and 100% customer satisfaction, • Complete menu knowledge (breakfast, lunch, dinner, bar and wine pairing), • Maintaining inventory of equipment, linen and other supplies, • Profit & Loss management by following cash control/security procedures manages labor, review financial reports, and takes any appropriate actions, • Monitoring and controlling Micros system in appliance to guest checks and hotel reports, • Monitor speed of service and exercise quality control for both food and beverage, • Schedule dining room personnel with forecasted business ensuring that staffing is adequate and yet within budgetary goals, • Increase knowledge of the industry trends, • Maintain safety by adhering to stated safety policies and handle guest and employee accidents, • Ensure Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met, • Relay any outlet maintenance needs to the Engineering Department by work order program, • Keep storerooms in a state of readiness, cleanliness and tidiness, • Promote and maintain good employee relations between service kitchen and dining room, • Lead efforts in recruiting, interviewing, and hiring team members; conducts performance appraisals, take disciplinary action, motivate and train, • Wine list development, • Responsible overall for the delivery of wine service, • Progressive and ongoing staff education, • Working along with the culinary team, by pairing and suggesting wines that will best complement each particular food menu item, • Working on the floor as sommelier assisting in service and elevating our service performance while in direct contact with the restaurant patrons, • Ethical duty to work with the taste preference and budget parameters of the patron, • Maintenance of all wine lists and menusQualifications, • A college degree is preferred, • Freestanding restaurant experience necessary or luxury hotel experience a plus, • Strong food/wine and liquor knowledge, • Excellent customer service skills, • Clear concise written and verbal communication skills in English, second language is an asset, • Must be proficient in Microsoft Office, namely Word and Excel, • Must have excellent organizational, interpersonal and administrative skills and excellent attention to detail, • Ability to meet deadlines, work under pressure and work independently, • Ability to deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse angry situations and collect accurate information in order to resolve conflicts, • Ability to handle multiple tasks, • Strong leadership skills and the ability to motivate people, • Complete knowledge of P.O.S system, • Ability to calculate/analyze data, • Basic business math and accounting skills, • Attention to detail and strong sense of urgency, • The ability to think ‘out of the box’ and see the big picture, • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, desire to provide exceptional customer service and ability to improve the bottom line Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The PM Restaurant Manager for ARVA Italian Restaurant with F&B 575 LLC will oversee and maintain all aspects of operation in the dining room while exceeding guests’ expectations for quality of the product and service. The Restaurant Manager ensures that all policies & procedures and standard operating procedures are effectively maintained at an optimum level. This position has an annual salary of $80,000 - $85,000. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: * Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs * Run daily line-up and communicate pertinent information to the Food and Beverage staff * Train, evaluate, and schedule all restaurant staff * Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory * Inspects all areas of the restaurant to ensure standards of service are maintained * Handle guest complaints or questions in a professional manor • Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time, • Inform the kitchen of any special requests or needs, • Record and pass on useful information to the host/hostess such as special occasions, etc. Maintain an active trace system for guest history on their F&B preferences * Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner * Enforce established guidelines and policies of the company * Implement new menus and promotions such as holiday and special event promotions * Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations * Attend all meetings and trainings assigned * Prepare and print menus as required * Assist in computing and sending daily reports * Greet all guests, colleagues and clients in a professional and friendly manner * Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales * Support the leadership team in the development and training of all team members * Coach and mentor individual team members to develop their skills and maximize performance * Motivate and be proactive in encouraging team commitment and spirit * Ensure appearance of team members is according to company grooming standards * Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible * Performs a variety of other duties as assigned by management QUALIFICATIONS * 5 years’ experience in a luxury hotel environment or similar role in restaurants or food and beverage * Must have open availability and be able to work weekends * Positive, engaging, and energetic personality * Able to be organized, manage time wisely and work with little to no direct supervision * Very high attention to detail and extensive service knowledge * Must have good knowledge of food preparation, wine, and spirits * Sensitive to cultural nuances * Excellent communication skills, both written and verbal on English * Able to handle a multitude of tasks in an intense, fast paced environment * Excellent people skills and the ability to work under pressure and with various stakeholders * Ability to maintain a clean and professional appearance as per company policies * Ability to stand for extended periods of time * Multi-lingual is a plus * TIPS, ServSafe Certified * Department of Health and Hygiene Certified We use eVerify to confirm U.S. Employment eligibility.

Job Description FIELD SALES REPRESENTATIVE – FIRE & DISASTER RESTORATION Earn $75,000 – $150,000+ | Base + Aggressive Commission | NYC & NJ Markets WHO WE ARE We are a fast-growing emergency restoration and rebuild company serving homeowners across Queens, the Bronx, Brooklyn, Newark, Paterson, and Jersey City. When families suffer the worst moments of their lives — house fires, floods, structural damage — we are the team that shows up, takes the burden off their shoulders, and rebuilds their homes and their lives. We are expanding our field sales team and need 8 street-smart, people-first sales closers who can connect with distressed homeowners on the spot and sign them for emergency services and full reconstruction. WHAT YOU WILL DO • Respond to fire scenes, disaster locations, and emergency events in your assigned territory, • Approach affected homeowners and families on location — at the scene, at the hotel, or at the property, • Build instant trust and rapport with people who are scared, overwhelmed, and in crisis, • Clearly explain our emergency board-up, cleanup, and full rebuild services, • Sign contracts on the spot for emergency services and restoration, • Coordinate hand-off to our project management team after signing, • Follow up with insurance adjusters and maintain client relationships through the process, • Work flexible hours — fires and disasters don't happen 9 to 5 WHO YOU ARE This is not a cubicle job. This is not a call center. This is not for the faint of heart. You are someone who: • Has the natural gift of gab — you can walk up to a stranger in a parking lot and have them smiling and trusting you within 2 minutes, • Thrives under pressure and stays calm when people around you are emotional, • Has real street sales experience — door to door, canvassing, roofing, solar, home improvement, insurance, or similar, • Knows how to read people fast and adjust your pitch accordingly, • Is bilingual a major plus — Spanish, Creole, Portuguese, or Arabic speakers are strongly encouraged to apply, • Has a valid driver's license and reliable transportation, • Is available for nights, weekends, and on-call situations when disaster strikes, • Is self-motivated — you don't need a manager standing over you to get to work WHAT WE OFFER Base Salary — Steady income while you build your pipeline Aggressive Commission — Per signed job bonus structure. Top reps are clearing $150K+ Performance Bonuses — Monthly volume bonuses when you hit your targets Mileage Reimbursement — We cover your field costs Paid Training — We teach you the restoration process, the insurance claim process, and how to approach and sign distressed homeowners ethically and effectively Growth Opportunity — Top performers move into Territory Manager and Sales Director roles as we expand Consistent Lead Flow — We monitor emergency dispatch and fire reports, so you always know where to be Team Support — You are never alone. Dispatch, project management, and leadership back you up every step of the way A DAY IN THIS JOB LOOKS LIKE THIS At 7am you check overnight fire reports for your territory. There was a house fire in Newark last night. You head to the scene. The family is standing outside a boarded-up home, overwhelmed, on the phone with their insurance company, not sure what to do next. You walk up, introduce yourself, show genuine empathy, explain exactly what happens next and how we make it easy for them. You answer their questions. You hand them something that gives them hope. You get the signature. That one job could mean thousands of dollars in commission for you — and a family that gets their home and their life back. That is what we do. Every single day. MINIMUM REQUIREMENTS • 2+ years of field sales, canvassing, or door-to-door experience, • Valid driver's license and reliable vehicle, • Smartphone with ability to use digital contract and CRM tools, • Ability to work a flexible schedule including evenings and weekends, • Strong verbal communication — English required, bilingual strongly preferred Send your resume and a few dates to schedule an initial interview. Email: Company DescriptionResidential Luxury Construction Company based in NY/NJ/CTResidential Luxury Construction Company based in NY/NJ/CT

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Experience Agent(Overnight Agent) serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Acting as a liaison between guests and all hotel departments, this role ensures that each interaction reflects Faena’s signature warmth, artistry, and commitment to excellence. The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This position requires exceptional emotional intelligence, communication skills, and a genuine passion for hospitality. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Respond to guest emails in a timely, professional, and service-oriented manner, ensuring accurate follow-up and resolution. * Assist with in-room, property, or hotel tours as needed, delivering clear and engaging information aligned with brand standards. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. * Strong emotional intelligence with the ability to read guest cues, anticipate needs, and adapt communication style accordingly. * Proven service recovery skills, including the ability to resolve guest concerns efficiently while maintaining composure, professionalism, and brand integrity. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Relations Agent is responsible for ensuring every guest feels welcomed, valued, and understood from the moment of arrival. Acting as a personal liaison between guests and hotel departments, this role handles pre-arrival arrangements, in-stay coordination, and departure follow-ups to ensure a seamless, elevated guest experience consistent with Faena’s culture of artistry and service excellence. This is a full-time position with an hourly compensation of $36.00 per hour. DUTIES AND RESPONSIBILITIES * Personally welcome guests upon arrival and assist with check-in coordination * Manage pre-arrival communication including amenity setup, itinerary details, and special requests * Act as point of contact for in-house guests, ensuring all requests are fulfilled efficiently and discreetly * Handle guest complaints or feedback, escalating as appropriate to management * Support VIP recognition efforts and assist with personalized in-room touches or event coordination * Maintain constant communication with Front Office, Housekeeping, Butler Service, and F&B teams * Track and document guest preferences, incidents, and notes in PMS and CRM systems * Assist with daily reports, pre-arrival summaries, and post-departure follow-up calls or emails * Participate in daily briefings and ensure all team members are informed of guest priorities * Manage and track guest amenities, special occasions, and billing coordination * Handle internal and external correspondence with precision and confidentiality * Support the Guest Relations Manager in updating logs, VIP lists, and SOP documentation Qualifications * 1–2 years of luxury hotel or high-end hospitality experience * Strong understanding of guest service standards and etiquette * Excellent written and verbal communication skills * Proficiency in Opera PMS and Microsoft Office Suite * Fluent in English; additional languages a plus SKILLS * Naturally hospitable and emotionally intelligent communicator * Detail-oriented and highly organized * Calm and solution-driven under pressure * Discreet, professional, and well-presented at all times * Passionate about creating genuine, lasting guest relationships Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBartender Concourse Club Rooftop LoungeAtop the Element by Westin, Wood-Ridge, NJ Summary of Position You are the heart and soul of our lounge operation. You are a true artist and storyteller, and creating the craft cocktail is how you present your artistry to the world. Our calling is to create high-end, luxury cocktails with the finest worldwide sourced ingredients, and you have the passion and sophistication to bring the experience to life. Salary Range $5.62 + Tips The Concourse Club is located on the rooftop of our most innovative lifestyle hotel The Element by Westin in Wood-Ridge, NJ. The sleek stylish interior is both inviting and unique. Incredible NYC skyline views, live entertainment, and modern twist on classic cocktails, accompanied by inspired small plates. We offer our guests: • Year round indoor/outdoor Rooftop Bar and Lounge atop The Element Hotel, • Handcrafted cocktails and locally crafted brews, collective menu inspired small plates from all around the world, • Private, catered events; serving parties from 10 to 300 guests, • Guests can enjoy our fireplaces and views of inspiring NYC skyline and Teterboro Airport, • Only rooftop bar in Wood-RidgeAs Bartender, you will, • Enhance the guests' experiences through the passion for the craft and a depth of knowledge in mixology, • Bring our luxury, unique, hand-crafted cocktails to life, with your attention to detail and excellence in execution, • Work in fast-paced environment, where you will demonstrate a genuine desire to deliver true hospitality and create authentic guest connections, • Bring your unique personality to the position and the team, • Must be 21 years of age or older, • 2+ years' experience as a professional bartender in a high-volume lounge, bar, or bar focused restaurant is REQUIRED, • Demonstrated knowledge and experience with premium spirits and wines, • Craft cocktail experience is Preferred, but not required, • Charisma, showmanship, and the true desire to help guests enjoy their experienceBenefits, • Advancement Opportunities - We promote from within!, • Competitive hourly rate PLUS tips, • Unique opportunity to be a part of a brand-new concept, • Medical for FT Associates, • 401(k), • Vacation Time Accruals, • Tuition Reimbursement, • Flexible schedules, • Teammate Assistance Fund, • Fun, Energetic Work Environment Apply today to become a part of the Briad Hospitality Family!! We Are an Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job Description The Bartender maintains all bar environment and equipment. The Bartender is responsible for ensuring the bar area is clean and tidy, assisting guests when they have questions about the menus/wine list/liquor and cocktails, taking guests orders, anticipating guests’ needs and addressing them accordingly. This position has an hourly rate of $17 + Tips. KEY RESPONSIBILITIES * Retrieve completed food and/or beverage orders from kitchen or bar; confirm accuracy of order and deliver to guests with appropriate condiments. When serving beverages, abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests * Greet guests in a friendly and courteous manner and explains, if necessary, any specials and/or bar promotions * Record the details of the order from guests, repeating as necessary, to check for accuracy * Prepare drinks in accordance with the guest’s order * Responsible for mixing drinks, serving drinks, serving food, cleaning bar, setting up and breaking down the bar * Replenish beverages as necessary and check with guests for overall satisfaction * Market and serve upon request any dessert or specialty item * Present the check to the guest when asked, collect and process payment * Handle, process and settle all cash payment and transactions from bar and lounge * Make sure that all silverware and glasses are wiped and spotless * Mark bar counter appropriately to food order for each course * Enter all sales in POS correctly. Double check list of items before “sending.” Print a new check after each additional order is entered. * Make sure that all products served are accounted for on the final bill before presenting it to guests * Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including: • Straighten bar area continuously; restock bar with clean glasses, • Clean counters, floors, shelves, and refrigerators; remove trash, • Check coolers and shelves to ensure proper stocking of beer, wine, liquor, and all beverages; stock bar with ice as needed - Check for supplies such as sugar, salt, stir sticks, straws, napkins as per specified inside work list - Requisition of additional supplies as needed - Cut fruit and garnishes; retrieve special garnishes from kitchen * Verify each guest satisfaction during each course or beverage served * Anticipate guest needs, as to where guests will never have to ask for anything * Wish every guest a warm farewell and thank them for coming * At the end of the shift deliver all checks and reports to the appropriate place according to rules * All other responsibilities assigned by management Additional Duties and Responsibilities * Report all suspicious persons or activities and hazardous or unsafe conditions to management * Understand and follow the laws and guidelines for beverage service * Provide excellent service at all times to all of our guests, assist guests courteously and efficiently * Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas * Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails * Assist Bar and Lobby Lounge cocktail server in lounge when necessary * Attend all food and beverage training classes * Following the posted opening and closing duties and side work sheet * Attend daily pre meal/communication meeting * Attend monthly department meeting * Generate a good atmosphere REQUIRED EXPERIENCE AND QUALIFICATIONS * 2 years’ experience in a luxury hotel environment or similar restaurant or bar setting * Positive, engaging, and energetic personality * Able to be organized, manage time wisely and work with little to no direct supervision * Very high attention to detail * Sensitive to cultural nuances * Excellent communication skills, both written and verbal on English * Able to handle a multitude of tasks in an intense, fast paced environment * Excellent people skills and the ability to work under pressure and with various stakeholders * Ability to maintain a clean and professional appearance as per company policies * Ability to stand for extended periods of time * Multi-lingual is a plus We use eVerify to confirm U.S. Employment eligibility.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Job Specific • Greets guests in a warm, friendly, and professional manner, • Familiar with all hotel facilities, room types, food and beverage outlets, recreational activities, and emergency procedures, • Familiar with local dining, shopping, and entertainment offerings, • Is completely conversant in all information in the Concierge Fact Book, • Answers guest questions about the hotel and local area, researching and providing prompt and professional follow-up information, • Becomes familiar with guest names and acknowledges them by name, • Serves each guest on a one-to-one basis with utmost courtesy, • Personalizes all services and anticipates guest requests whenever possible, • Makes dining, theater, tour, travel, and other arrangements for hotel guests, • Assists guests with transportation needs, • Arranges childcare, • Presents guest orientation sessions for new arrivals, • Inspects and maintains overall cleanliness and appearance of the Concierge desk, and lobby area, including temperature, lighting, and music, • Works closely with in-house vendors to satisfy guest entertainment needs, • Constantly displays outstanding communication and guest relations skills, • Demonstrates a professional attitude in all interactions with guests, hotel staff, and vendors - both in face to face discussions and over the telephone, • Answers telephone in accordance with Loews Hotels standards, • Takes a proactive role in providing assistance in the hotel lobby, • Provides tours of the hotel, displaying extensive familiarity with its history and interior décor, • Maintains inventory of local maps and brochures, • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events, • Retrieves guest messages from computer, • Sets up and disassembles the morning and evening concierge service, • Conducts Random Guest Survey Calls in accordance with hotel policy, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes

Job Description Temporary Door Attendant Position Profile: The Door Attendant is the first and last impression of Trump International Hotel & Tower New York for residents. The Door Attendant is responsible for creating an unparalleled arrival and departure experience. Position Responsibilities • Greet residents in a friendly and courteous manner upon arrival and departure., • Ability to open vehicle and hotel doors and assist residents exiting from vehicles and entering into vehicles., • Unload (or load) luggage., • Direct delivery persons to the appropriate areas for drop off., • Handle all resident interactions with the highest level of hospitality and professionalism, • Ensure the smooth flow of all traffic in and out of the drive, • Assist residents with limousines and taxis., • Respond properly in any emergency or safety situation., • Must have the ability to perform other tasks or projects as assigned by hotel management and staff., • Must have a passion for delivering outstanding luxury service., • Must be organized and detail oriented., • Must be able to stand for an entire shift in hot weather, inclement or very cold weather., • Ability to maintain position for extended amounts of time in order to greet residents, offer assistance, and open doors in the lobby area., • Must be able to lift up to 100 lbs., • Must be able to push/pull bell carts up to 200 lbs. Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Shift & Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. APC is an equal-opportunity employer. APC_ does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description Shift & Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. APC is an equal-opportunity employer. APC_ does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Ambassador at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This position has an hourly rate of $27.00 per hour. DUTIES AND RESPONSIBILITIES * Greet and engage guests upon arrival, offering a warm and professional welcome. * Transport luggage and personal items to guest rooms promptly, ensuring accuracy and care. * Provide an overview of room features, including in-room technology, and inform guests of hotel services and amenities. * Respond swiftly to guest requests, including deliveries of packages, messages, amenities, and newspapers. * Support guest movements efficiently during check-in, check-out, room changes, and group arrivals. * Maintain cleanliness, organization, and presentation in all guest-facing areas including the lobby, entryway, bell desk, and luggage storage. * Keep all service equipment, such as luggage carts, polished and in working condition. * Coordinate effectively with Concierge, Guest Experience Agents, Housekeeping, and other departments to ensure guest requests are fulfilled. * Deliver items such as packages, flowers, gifts, amenities, food deliveries (ex: Uber Eats, GrubHub, etc.) and other special requests with care and discretion. * Secure and correctly tag stored luggage; manage storage and retrieval accurately. * Remain attentive and composed under pressure during peak times or guest transitions. * Offer recommendations on hotel dining, spa, cultural offerings, and local attractions. * Assist with in-room tours or property tours as needed. * Observe and maintain guest confidentiality, safety, and security at all times. * Practice teamwork, attend daily briefings, and support leadership with additional tasks as needed. * Promote and embody Faena's values and brand presence—both within the hotel and out in the community Qualifications * Minimum 1–2 years of experience in a luxury hotel, resort, or high-end residential setting. * Exceptional guest service skills with a warm, professional, and polished demeanor. * Ability to lift and carry luggage, packages, or other items up to 50 lbs, and stand or walk for extended periods. * Strong knowledge of New York City geography, landmarks, and transportation options. * Familiarity with Forbes 5-Star service standards and luxury etiquette. * Comfortable operating elevators and assisting with mobility support devices. * Proficient in English; multilingual preferred (especially Spanish/French). * Excellent communication, situational awareness, and ability to read guest cues. * Flexible to work nights, weekends, holidays, and outdoor conditions as needed. * Valid driver’s license or valet experience a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Shift & Location Available: • Paid time off, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. APC is an equal-opportunity employer. APC_ does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description The AM Server maintains all dining room environments and equipment. The AM Server is responsible for ensuring the dining room is clean and tidy, assisting guests when they have questions about the menus/wine list, taking guests’ orders, anticipating guests’ needs and addressing them accordingly. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES * Review menu for changes and specials * Always provide excellent service to all of our guests * Review your workstation and your mise en place, make sure all is up to par before you start your shift * Set tables and stations up to company standards * Keep the dining room and workstation clean and organized, ensure that all silverware and glasses are wiped and spotless * Take guest food and beverage orders * Extensive knowledge of food and beverage to service and up-sell our product, including liquors and cocktails * Review soigne/cheat sheet before approaching the table * Mark tables appropriately to food order for each course * Always confirm order with the guest and double check accuracy of order before sending to the kitchen * Follow SOP’s on placing orders with allergies and dietary restrictions * Set up tables according to hosts' communication * Enter all sales in POS without errors. Double check list of items before “sending” * Be responsible for making decisions during absence of management with the needs of the guest in mind * Make sure that all products served are accounted for on the final bill before presenting to the guest * Set the pace and direct the flow of service * Upkeep and clear tables between courses throughout the meal * Support the server assistant as needed to secure service to our guests up to our standards * Verify guest satisfaction with each table during each course served * Anticipate guest needs, where guests will never have to ask for anything * Wish each guest a warm welcome and farewell and thank them for coming * Ensure all closing side-works are thoroughly completed * At the end of the shift deliver all checks and report to the appropriate place according to the rules * Setting and maintaining the dining room environment ensuring materials are perfectly clean and organized * Following the posted opening and closing duties and side-work sheet * Attend daily pre meal/communication meetings & monthly departmental meetings * Generate a good atmosphere * All other responsibilities assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS * 3 years’ experience in a luxury hotel environment or similar restaurant or food and beverage setting * Must be available to work 6am-3pm * Must have open availability and able to work weekends * Positive, engaging, and energetic personality * Able to be organized, manage time wisely and work with little to no direct supervision * Very high attention to detail * Sensitive to cultural nuances * Excellent communication skills, both written and verbal on English * Able to handle a multitude of tasks in an intense, fast paced environment * Excellent people skills and the ability to work under pressure and with various stakeholders * Ability to maintain a clean and professional appearance as per company policies * Ability to stand for extended periods of time * Multi-lingual is a plus * TIPS and ServSafe Certified We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $36 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Experience Agent serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Acting as a liaison between guests and all hotel departments, this role ensures that each interaction reflects Faena’s signature warmth, artistry, and commitment to excellence. The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This position requires exceptional emotional intelligence, communication skills, and a genuine passion for hospitality. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Respond to guest emails in a timely, professional, and service-oriented manner, ensuring accurate follow-up and resolution. * Assist with in-room, property, or hotel tours as needed, delivering clear and engaging information aligned with brand standards. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. * Strong emotional intelligence with the ability to read guest cues, anticipate needs, and adapt communication style accordingly. * Proven service recovery skills, including the ability to resolve guest concerns efficiently while maintaining composure, professionalism, and brand integrity. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Client Services exists to make working with Maiden Home feel thoughtful, calm, and confident — especially when things are complex, emotional, or don’t go as planned. We are not just here to respond quickly; we are here to help clients and designers feel understood, supported, and taken care of. As a Client Concierge Specialist, you’ll be the first point of contact for many of our clients and designers. You’ll bring warmth, clarity, and steady judgment to every interaction—making it easy for clients to get help, and ensuring requests land with the right owner quickly and cleanly. You’ll run our real-time channels, triage inbound volume, and resolve a defined set of requests while knowing when to escalate. This is a highly dynamic and cross-functional role that will gain visibility into the inner workings of a high growth luxury brand. Our goal is for this position to develop a deep understanding of Maiden Home products, materials and craftsmanship and use that knowledge to advance into a more specialized Advisory position over time. What You’ll Do • Manage all live client communication channels in real time, including phone and chat., • Own a defined subset of inbound requests including:, • Care and maintenance guidance, • Material and finish questions, • Simple product and specification clarifications, • Deliver a calm, confident, hospitality-forward experience, even when issues are heightened and/or complex., • Triage all inbound emails quickly and accurately, categorizing and routing according to team processes and workflows., • Apply fast pattern recognition to identify what kind of request it is, what information is missing, and what the next best step should be., • Provide accurate, brand-appropriate guidance while maintaining a high bar for tone and clarity., • Know when not to answer—escalating questions that require deeper product expertise, exceptions, or sensitive handling., • 2–4 years of total professional experience, ideally in a client-facing service environment in any of the following industries:, • Hospitality: hotel front desk, concierge, guest relations, • Luxury retail: sales associate, clienteling roles, • Premium DTC customer experience (not call centers), • Membership-based services (clubs, wellness, travel), • A warm, steady voice—both spoken and written; you can communicate with clarity under pressure., • Strong pattern recognition and triage instincts: you quickly identify what a client is asking for and what should happen next., • Comfort saying “I’ll take care of this” and owning the experience—without needing to personally solve every issue., • Excellent judgment about when not to answer, and when to escalate., • High attention to detail, strong follow-through, and the ability to work calmly in a high-volume environment. Estimated Salary: $65,000 - $80,000 Powered by JazzHR yG31GB8L87

Job DescriptionPOSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Butler. The Butler plays a crucial role in delivering the highest standards of service and hospitality to our VIP guests. This position is responsible for greeting and welcoming guests, making dining and entertainment arrangements while satisfying all guest requests. ESSENTIAL FUNCTIONS AND DUTIES: • Plan, coordinate, and execute daily operations to ensure a smooth service., • Review the daily list of VIP arrivals and in-house guests to ensure their rooms are properly prepared upon arrival., • Provide a warm and personalized welcome, addressing guests by name and anticipating their needs., • Assist in the coordination and execution of laundry services, along with daily runs for any items requested by a guest., • Efficiently deliver all room service and hospitality orders to different floors of the hotel in a professional and timely fashion., • Arrange amenities based on guests’ needs, including personal services such as styling, haircutting, manicure, massages, etc., • Provide outstanding service to meet guest satisfaction, which may include serving meals, snacks, tea, hors d’oeuvres, cocktails, and other food and beverage items in guest suites., • Assist with unpacking, organizing and maintenance of guests’ wardrobe, such as polishing shoes, spot removals, brushing, pressing, or performing minor repairs upon request., • Ensure that rooms are well-stocked with amenities and uphold cleanliness standards., • Stock and maintain the VIP suites for any specifications and communicate with all necessary departments to ensure a consistent level of service., • Respond promptly and professionally to any guest complaints or concerns., • Maintain a high level of confidentiality and professionalism., • Ensure compliance with brand standards, hotel policies and guest service procedures., • Perform other duties as assigned by management. KNOWLEDGE, EXPERIENCE AND SKILLS, • Bachelors degree is preferred., • At least 2 years of experience as a Butler, housekeeping, Maitre d’, or Server in a luxury or fine dine environment., • Knowledgeable and proficient in all aspects of food & beverage and personal valet services., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment., • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Proficiency in basic computer skills, including knowledge of scheduling software and point-of-sale systems., • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 50 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. 0edg7wRsfy

Job DescriptionTrump International Hotel and Tower New York is looking for a Security Officer to join our dynamic team! Security Officer maintains a safe and secure environment for guests, visitors, and associates. Job Requirements Must have Fire Safety Director's Certificate T89/F89 Must have CPR/AED First Aid Certification Must have NYS Security Guard License Must have experience working at a luxury hotel Excellent communication and guest service skills Ability to use a computer and Microsoft Office Applications Ability to work a flexible schedule to include weekends, holidays, and overnights as needed Equal Opportunity Employer Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Salary: $31.80 - $42.40

Job Description ABOUT CROSBY STREET HOTEL Nestled in the heart of SoHo, Crosby Street Hotel is a distinctive boutique property and one of New York City’s most celebrated luxury hotels. Part of the acclaimed Firmdale Hotels collection — founded by Tim and Kit Kemp — the hotel is renowned for its vibrant, art-filled interiors, exceptional personalised service, and an unmistakable sense of place. From the intimate drawing rooms to the acclaimed Crosby Bar & Terrace, every corner of the hotel reflects a commitment to creativity, warmth, and world-class hospitality. Joining our team means becoming part of a culture that values individuality, excellence, and genuine connection with every guest. POSITION SUMMARY The Part Time Server is responsible for delivering a highly personalized, anticipatory, and detail-oriented dining experience that reflects Firmdale Hotels’ luxury standards. This role requires a strong command of food, beverage, and service techniques, ensuring each guest interaction is seamless, refined, and memorable while consistently exceeding expectations. KEY RESPONSIBILITIES • Provide warm, attentive, and intuitive service, anticipating guest needs and preferences at all times, • Maintain a polished, professional, and courteous demeanour in all guest and team interactions, • Demonstrate a strong commitment to teamwork by supporting servers, back servers, and all hotel colleagues to ensure seamless service execution, • Confidently guide guests through the menu, offering thoughtful recommendations and upselling in a natural, guest-focused manner, • Maintain expert-level knowledge of all menus, ingredients, preparation methods, allergens, and the wine and beverage programme, • Ensure all food and beverage orders are accurately entered into POS systems (Micros) and delivered according to proper service standards and timing, • Pace and coordinate courses effectively to support kitchen and bar operations while enhancing the guest experience, • Uphold all allergy and dietary restriction protocols with precision and care, • Execute proper table maintenance, clearing, and resetting with attention to detail and efficiency, • Ensure all charges are accurate and assigned to the correct guest checks, • Complete all assigned side work and opening/closing duties to the highest standard, • Maintain immaculate mise en place and service areas at all times, • Adhere to all New York City Health Department standards, food safety regulations, and hotel policies, • Address and resolve guest concerns with professionalism, escalating to management when necessary, • Maintain clear, consistent communication with kitchen, bar, and all hotel departments to ensure operational excellence, • Take ownership of punctuality, reliability, and overall performance standards, • Uphold exceptional grooming, hygiene, and uniform standards in line with luxury hospitality expectations, • Ability to stand and walk for extended periods throughout scheduled shifts, • Ability to lift, carry, and move up to 50 pounds safely and efficiently, • Paid vacation, sick, holiday, and personal days, • Health, dental, vision, and life insurance for full time employees, • Commuter benefits and New York Secure Choice enrollment from Day One, • Holiday staff parties and appreciation events, • In-house uniform dry cleaning services, • Free employee meals while on duty, • Departmental and company-wide incentive programs

Job Description United Security Services, Inc. is a nationwide fast growing company with many opportunities for growth and advancement at our New York region. We are security professionals with rewarding careers that provide hospitality-focused training to give sense of purpose. Once on board we offer medical, dental, visual, and PTO benefits 30 days after working on a full-time basis, employee discount perks, and so much more. Be the STAR to deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and seek to hire people who care about our clients and about the businesses and facilities in which they serve. We are currently in search of Fire Life Safety Directors with Luxury Hotel experience; Are You That STAR?! Job Responsibilities • Monitor guest areas for unauthorized people, suspicious activity and/or any discrepancies., • Remain attentive to any abnormalities, all of which include any form of safety hazards, and emergency cases. Emergency response (i.e. fire, police, ambulance work force) should be reached in the event of any irregularities., • Direct and assist in emergency procedures, ensuring that the fire safety plan is executed accordingly., • Assure that all fire and safety systems, including fire alarms and smoke detectors are functioning; report any defective systems as needed., • Guarantee that information is neatly and appropriately recorded into to all log books in accordance with NYC Fire Code., • Ensure that Security Guards are present for their scheduled shifts and located at their designated post, • Ensure Security Guards are in full uniform, comply with post orders, and company policy., • Assist with any needs or requests hotel guests may have., • Maintain a hospitable and safe environment for all guests and hotel personnel., • High School Diploma or equivalent., • A valid New York State Security Guard License., • Minimum 2 year experience as Fire Life Safety Director required., • Valid Z89/F89 Fire and Life Safety Director COF., • All NY State required Security annual training certificates must be up to date., • Verifiable prior Security Supervisory experience preferred., • Previous hotel experience preferred., • Basic Computer knowledge (E-Mail, MS Office, Internet)., • Must submit and pass a drug screening., • Flexible availability preferred. EOE/Minorities/Females/Vet/Disability* United Security Services, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce. United Security Services, Inc. is committed to providing exceptional services and solutions to our clients and need your extraordinary work ethic to do so!

Job Description POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Process accurate billing and payments, ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed., • Handle challenging situations and resolve guest complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences., • Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information., • Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy., • Run daily reports while maintaining and completing daily task list., • Adhering to hotel policies, procedures, and standards, including data privacy and security., • Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected., • Perform Switchboard duties, other administrative duties and direct calls as needed., • Participate in any training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team.KNOWLEDGE, EXPIERENCE AND SKILLS, • A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required., • Experience with Opera preferred., • Knowledge of the city, particularly tourist attractions., • Professional demeanor, strong ethical standards, and the ability to maintain confidential information., • Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems., • Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the, • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Proficiency in basic computer skills, including knowledge of scheduling, • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity.PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced, • environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 30 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. Cipriani is an equal opportunity employer. Powered by JazzHR BWIc6xFm0H

Job Description Trump International Hotel and Tower is seeking a Security Manager who will lead, coach, and counsel our Security Team as well as manage all functions within the Security Department. The Security Manager will also direct and implement the organization's safety and security program to promote a safe, healthy, and accident-free environment. Candidate must have a minimum of 2-3 years of security management experience preferably in a luxury hotel or high rise setting. Fire Safety Director License preferred. Ability to provide strategic leadership and guidance to a team is required. Qualified candidates will also have the following: strong interpersonal and communication skills (including electronic communication), strong leadership skills, strong critical thinking, complex problem solving skills, and be highly organized and able to manage multiple tasks simultaneously. Salary Range: $70,000 - $90,000 Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.