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We are looking for a motivated, detail-driven, and fluent Italian speaker—even if you don’t have direct experience yet—who is ready to begin a new career in luxury fashion and grow into a key partner in our company. As a Virtual Customer Liaison at CAPIORO, you’ll learn the business from the ground up. You’ll start by supporting our premium made-to-measure fashion clients and grow into managing a global team as we expand across New York and beyond. This is a rare opportunity to step into the world of high-end style, customer excellence, and modern entrepreneurship. Who We’re Looking For 1. You speak Italian fluently (English is required too), 2. You are polite, respectful, eager to learn, and take pride in helping others, 3. You may not have experience, but you’re motivated to grow into something bigger, 4. You’re reliable, professional, and detail-oriented, 5. Tech-comfortable (CRM systems, spreadsheets, basic marketing tools), 6. Available to work 5–25 hours/week based on company growth, 7. Excited to grow with a brand, not just clock in. You want more than just a job—you want a path to leadership and partnership 🎯 Key Responsibilities 1. Manage customer communications across email, WhatsApp, and social platforms, 2. Handle order updates, exchanges, and returns with precision and care, 3. Support and follow up with clients, especially across the Tristate NY region, 4. Track and reduce shipping losses and alteration costs, 5. Coordinate with tailors, designers, and logistics to ensure timely, premium delivery, 6. Use integrated tools (CRM, AI, marketing automation) to proactively support sales and retention, 7. Anticipate client needs and elevate the luxury service experience at every touchpoint

New Empire Corp is a comprehensive real estate development conglomerate headquartered in New York City. Since its establishment in 1997, New Empire has become a leader in medium-sized residential development in the city. The group offers a range of services including procurement, analysis, planning, financing, construction and design, construction management, marketing, and property management. In prime locations throughout New York City, New Empire has successfully renovated, constructed, and developed over 120 mixed-use residential and hotel projects. Additionally, New Empire has achieved numerous accolades and accomplishments in the residential development field, including being the 2020 Sales Champion for the Neighborly LIC project, the 2021 Brooklyn Sales Champion, and the New York Sales Runner-up for the 567 Ocean Ave project, as well as the 2022 Sales Champion for boutique properties and the most investment-worthy property for the 208 Delancey project. About the Role We are seeking an experienced Condo Sales Manager to lead and execute sales strategies for our luxury condominium developments. The ideal candidate will be a results-driven professional with a proven track record in high-end real estate sales, capable of managing the entire sales cycle from pre-launch to closing, while building and maintaining strong client relationships. Key Responsibilities Sales Leadership – Drive sales performance for assigned condo projects, meeting or exceeding sales targets. Team Management – Lead, train, and motivate an on-site sales team to deliver exceptional results. Sales Strategy & Execution – Develop and implement effective sales plans, pricing strategies, and promotional campaigns in coordination with marketing. Client Engagement – Manage high-net-worth client interactions, conduct property tours, and present project features to potential buyers. Market Analysis – Monitor market trends, competitive inventory, and buyer preferences to inform sales strategy. Reporting – Provide regular sales performance reports, forecasts, and pipeline updates to senior management. Contract Negotiation – Guide clients through purchase agreements, closing processes, and financing options. Brand Representation – Act as the face of the development at events, broker previews, and industry functions. Qualifications Experience – Minimum 5 years of sales experience in luxury condominium, high-end residential, or real estate brokerage; management experience preferred. Sales Track Record – Demonstrated success meeting or exceeding multi-million-dollar sales targets. Licensing – Active real estate salesperson or broker license required (state-specific). Skills – Strong leadership, negotiation, and communication skills; fluency in additional languages a plus. Tech-Savvy – Proficient in CRM systems, digital marketing tools, and virtual tour platforms. Compensation & Benefits Base Salary: $100,000+ annually, commensurate with experience Performance Bonuses: Commission and incentive structure for exceeding targets Benefits: Health, paid time off, and professional development support Job Type: Full-time Pay: $100,000.00 - $120,000.00 per year Experience: Sales: 5 years (Required) Language: Mandarin (Required) License/Certification: Real Estate License (Required) Work Location: In person