Mail room jobs in Hoboken, New Jersey - Page 3Create job alerts

Job DescriptionDescription We are seeking a highly organized and professional Front Office Assistant to join our dynamic team. In this role, you will serve as the first point of contact for our clients and visitors, ensuring a welcoming and efficient front office environment. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and the ability to juggle multiple tasks effectively. You will be responsible for handling incoming calls, greeting guests, and managing appointment schedules, all while maintaining a positive and professional demeanor. Your contributions will be vital in creating a pleasant experience for our clients and supporting the smooth operations of our office. Company: This Is Voice Location: New Jersey,City Position Type: Full-Time (Monday to Friday) Salary: $4,350 to $5,150 per month Key Responsibilities • Answer and direct incoming phone calls in a professional manner., • Greet and assist visitors, ensuring they feel welcomed and informed., • Manage appointment scheduling for staff and ensure all relevant documents are prepared in advance., • Maintain an organized and neat front office environment., • Handle incoming and outgoing mail and packages efficiently., • Assist in the coordination of meetings and conference room bookings., • Provide administrative support to other departments as needed. Skills, Knowledge and Expertise • High school diploma or equivalent; additional qualifications in office administration are a plus., • Proven experience as a front office assistant or similar role., • Excellent verbal and written communication skills., • Strong organizational and multitasking abilities., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)., • Ability to work independently as well as part of a team., • Customer-focused attitude with a strong commitment to service excellence. Benefits • Competitive salary commensurate with experience., • Comprehensive healthcare benefits package., • Retirement savings plan with company match., • Paid vacation and holidays., • Opportunities for professional growth and development.

Job DescriptionDescription: Looking for a friendly front desk agent to join our team at Home2 Suites by Hilton Manhattan View Long Island City NY! Administration · Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication · Understands and communicates the StepStone Mission and core values · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers. Requirements: · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Physical Requirements · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned.

Job DescriptionThe Windfall is partnering with a Private Equity firm that is seeking to hire an Administrative Receptionist on a Trial to Hire Basis. This is working at their brand new, midtown Manhattan office which is HQ for the Americas. You will be joining the already established Reception team of 3. The group works extremely hard, contributes to the entire office, has a team-oriented training program and keeps a positive atmosphere. You will be supporting the entire office, while reporting into and supporting the Office Manager. This role is working in the office Monday-Fridays from 8:00/8:30am-5:00/5:30pm with the flexibility for overtime. RESPONSIBILITIES • Welcome, meet & greet all internal and external guests, • Coordinate the external meetings and maintain the Meeting Room calendar, • Maintenance of the conference rooms and the external & internal office space, • Track and order office supplies & freshdirect, • Answer and direct mainlines, • Manage the incoming and outgoing mail and couriers, • Assist accounting team with month-end reporting of expenses, • Assist the Administrative Team with tasks such as booking travel, calendar management, parental leave coverage, filing, expense reports, organizing of conference calls, events, etc., • Ordering and handling of office-wide mealsREQUIREMENTS, • 6+ months of relevant work experience with similar responsibilities, • Strong internships in a corporate setting, • Experience with G-Suite (Gmail, Docs, Sheets, Slides), Microsoft Office (PowerPoint, Excel, Word), • Knowledge of Dropbox, Slack, Salesforce, Expensify, Zoom are a plus, • Ability to work quickly in a fast-paced environment, • Positive, can-do attitude #ZR

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships We are seeking a personable Front Office Coordinator to join our team. As the first point of contact for clients, partners, and visitors, this role is crucial in creating a welcoming and efficient office environment. The ideal candidate will manage front desk operations, provide administrative support, and help maintain smooth day-to-day office functions. This is an excellent opportunity for someone who thrives in a fast-paced setting and enjoys being at the center of a growing, collaborative team. Responsibilities: • Maintain visitor log and security access, • Greet and welcome visitors in a professional and courteous manner; announce and direct them accordingly, • Support and oversee daily administrative functions to ensure efficient office operations, • Act as liaison with building management across four corporate office locations, • Monitor and manage office supply inventory; place orders as needed, • Sort and distribute incoming mail and deliveries; manage outgoing correspondence, • Ensure adherence to office policies and procedures and assist in their implementation, • Coordinate daily lunch orders and manage catering logistics, • Provide administrative support across departments as requested, • Manage conference room bookings and coordinate daily staff meetings, • Assist in planning office events, employee gifting, and team celebrations, • Help coordinate arrangements for traveling employees and visiting staff, • Welcome new hires and assist with onboarding tasks to ensure a smooth and organized start, • Assist with facility maintenance requests, • Monitor and update seating charts, • Track and reconcile office expenses on Concur, • Emergency preparedness: support safety drills, • Maintain office calendars and notices: keep shared office calendars up to date with holidays, special events, and relevant building notices, • Maintain cleanliness and organization of our communal spaces, • Replenish pantry supplies, • Bachelor's degree preferred., • 2+ years of work experience in an administrative/office support role., • Must have exceptional attention to detail., • Strong organizational and time management skills, and ability to prioritize., • Excellent communication and interpersonal skills., • Strong problem-solving skills and analytical abilities., • Proficient with Microsoft Office Suite and Google products., • Able to effectively present and information and respond to questions from management, vendors, and associates., • Adhere to tight deadlines and quick turnaround for deliverables., • Ability to work collaboratively in a dynamic environment where adaptability is imperative., • Please note this role is on site 5 days per week at our NYC HQ Exact compensation may vary based on skills, experience, and location. Salary Range$28—$32 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills.

Job DescriptionIntroduction At AREA 17, we believe we can help the world be more open, resilient, and optimistic. We work with clients we trust and admire across various industries, including Saint-Laurent, OpenAI, the International Energy Agency, Fondation Louis Vuitton, and The New York Times. We build long-term partnerships with clients by delivering value through brand, experience, and technology. Operations is not just how we run the business—it’s how we enable our teams to thrive and deliver their best work. Our Operations team sets the financial, people, and systems standards that sustain our studios and make long-term client partnerships possible. As Studio Administrator, you will bring this mission to life at the local level. You will be the point person for ensuring our studio environment is professional, welcoming, and functional, while supporting the broader Operations team on finance, people, and systems tasks. You’ll be a friendly face that represents AREA 17 to visitors, guests, and candidates while ensuring our studio runs smoothly. This is a part-time role (16-20 hours per week) that requires on-site presence. Key responsibilities Your main focus will be to maintain a professional, fun, functional, and safe studio environment. As the focal point for all studio-related inquiries, special projects, and routine maintenance, including but not limited to: Studio experience and environment • Maintain a pleasant and functional work environment by keeping the studio tidy, organized, and well-stocked, • Oversee vendors and building services (cleaners, garbage removal, maintenance, deliveries, plant care, etc) and escalate issues when needed, • Ensure conference rooms, supply closets, kitchen, and common areas are clean, organized, functional, and fully stocked, • Inventory and order supplies, as needed and approved by Operations and Leadership, • Receive guests, sort mail and packages, answer main phone line, and sort generic inquiries submitted to our contact form, • Support execution of in-studio events, such as meetings, meals, happy hours, and gatherings Operational support • Collaborate with Finance Lead to track local purchases and sutdio expenses, manage invoices, and ensure timely reporting of receipts, • Collaborate with People Lead on HR-related tasks, such as onboarding logistics, contract administration, and coordinating with external providers, • Collaborate with Systems Lead on tools, IT troubleshooting, and vendor coordination, • Assist with maintenance and troubleshooting of studio equipment, such as conferencing equipment, printer, coffee machine, etc., • Support studio enhancements or special projects, as needed Special projects and enhancements • Support local implementation of global operations initiatives, as directed by Finance, People, or Systems leads We are looking for someone with an understanding of the energy and rhythm of a fast-paced, creative workplace and who enjoys playing a key support role that helps everything run smoothly. Experience working in a digital agency, creative studio, or similar setting is a plus, but not required. This is an in-person role based in our Brooklyn studio, and will require presence onsite to support the day-to-day operations of the space and our team. The schedule will be 2 days per week, on Tuesdays and Thursdays from 9am-6pm, with a 1 hour break for lunch. We are looking for someone with the following capabilities. If these resonate with you, and you’re excited to contribute to a vibrant, values-led team, we encourage you to apply: • Adaptable problem-solver. You are quick on your feet and unfazed when plans change. You assess a situation, prioritize, and move forward calmly and efficiently. Whether it’s juggling vendor appointments or troubleshooting a tech issue, you are resourceful and solution-oriented., • Collaborative communicator. You communicate clearly and kindly, whether over email, in person, or when liaising with external vendors. You know how to listen, when to take initiative, and when to ask questions. You bring positive energy to the room and create a welcoming experience for anyone who walks through the door., • Organized and thorough. You love a good checklist, calendar, or label-maker. You spot what needs doing before someone has to ask. From keeping supplies stocked to managing shared spaces, your eye for detail and pride in process helps the studio feel intentional and cared for., • Independent self-starter. You take initiative and don’t wait to be told what needs doing. You’re dependable, proactive, and able to work independently on recurring tasks or new projects. You see where you can make things better—and you do. This is a great role for someone who is starting out in their career and curious about the agency environment. You will have the opportunity to work across the Operations team and engage with the full local team in the studio. Benefits At AREA 17, you will find a mission-driven studio environment that values craft, creativity, and collaboration. You will have opportunities to shape not only projects, but also how technology is practiced and taught within our organization and beyond. You will be a part of a multidisciplinary team that is deeply committed to quality and continuous learning. Compensation for this role will be $25 USD per hour. The expected schedule is 16 hours per week (two 8-hour days per week).

Job DescriptionLocation: New York, NY (Soho) Remote: Fridays only About Us: At La Ligne (), we believe in the universal appeal of the stripe—always classic, forever chic. With a nod to its iconic roots, we created La Ligne to give women a few new (and unexpected) ways to wear it. La Ligne offers versatile clothing collections inspired by the line with endless styling options. We design everyday necessities and the occasional splurge—the kind of clothing we would want to wear. We prize functionality but we also want you to have fun while you’re at it. In other words, if you can’t eat, dance and drink in it, we won’t make it. And while some clothes stay and some go, we want to be the ones that stay awhile. Responsibilities: • Act as an organizational support system to the La Ligne team by ensuring the office consistently runs smoothly: optimize the space according to team needs, leadership requests, challenges, and changes, • Open/close the office each day and ensure general tidiness of office at all times, • Maintain Office Services budget and asset inventory and reconcile applicable expense reports each month, • Manage all office-related vendor relationships and act as main point of contact for all building related communication, issues, personnel, and services including but not limited to:, • Water cooler, • HVAC vendor, • IT Vendor, • Cleaning services, • UPS/FedEx, • Building management, • Work closely with office support services + personnel to identify and quickly fix or replace broken equipment, keeping the team apprised of updates as necessary, • Ensure office supplies are ordered at a regular cadence and are kept well organized, • Ensure snacks + beverages are ordered at a regular cadence, regularly restock the kitchen, and load/empty dishwasher daily, • Distribute mail / packages daily, • Assist office team in arranging messengers, • Partner with HR to ensure all new hires are set up for success in their physical workspace and receive an office tour (including a fire exit tour) during their onboarding, • Proactively manage requests and suggestions for office improvements; log issues promptly and ensure timely follow through, • Own the set-up and breakdown for all company team meetings, • Conference room maintenance: print/post daily bookings, put out refreshments daily, and ensure tidiness at all times, • Own internal communications about building procedures, changes, or alerts, • Maintain, identify, and communicate office policies and procedures and ensure they are implemented appropriately and relevant documentation is updated as necessary, • Keep up to date with office safety and regulations - ensure compliance (Fire Safety / Emergency Plan + drills etc), • Maintain office security camera system via Ring - ensure cameras are charged and recording, • Manage onsite storage units - fans, space heaters, dehumidifiers, locks etc, • Manage + maintain a sample tracking system/closet in partnership with Logistics Manager and perform weekly inventory reconciliation., • Maintain approved vendor list with all pertinent information and arrange any internal catering for various celebrations (birthdays, launches etc), • Partner in planning and executing various Company events (i.e., holiday parties), • Book catering and U-Hauls for Company photo shoots as needed, • Book approved travel for staff utilizing Company credit card points wherever possible, • Keep Company intranet, Le Basics, up to date with relevant forms, documents, links etc., • Main point of contact for IT services, • Maintain office lease tracker with relevant details and terms, • Maintain COO’s filing system, • Oversee administrative duties related to operational systems and tools (Slack, Asana, Uber etc) - maintaining logins, payment methods, renewals, downloading reports as requested, • Adhoc support to Chief Operating Officer related to the office and business operations / administrationRequirements & Qualifications:, • Bachelor’s Degree, • 2-4 years of administrative/office management experience, • Technologically proficient, • Must have exceptional attention to detail, organization, and multi-tasking skills, • Excellent communication and interpersonal skills, • Solutions oriented team player, • Ability and desire to thrive in a fast-paced and ever-changing environmentSalary Range: 65K-72K Powered by JazzHR G0IvtJAdiD

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Assistant Lead Welcome Enthusiast. POSITION TITLE: Assistant Lead Welcome Enthusiast/Asst. Front Office Manager REPORTS TO: Lead Welcome Enthusiast / Front Office Manager POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: • Trains, cross–trains, and retrains all front office personnel., • Participates in the selection of front office personnel., • Schedules the front office staff., • Supervises workload during shifts., • Evaluates the job performance if each front office employee., • Maintains working relationships and communicates with all departments., • Maintains master key control., • Verifies that accurate room status information is maintained and properly communicated., • Resolves guest problems quickly, efficiently, and courteously., • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel., • Reviews and completes credit limit report., • Works within the allocated budget for the front office., • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager., • Checks cashiers in and out and verifies banks and deposits at the end of each shift., • Enforces all cash-handling, check-cashing, and credit policies., • Conducts regularly scheduled meetings of front office personnel., • Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times., • Upholds the hotel's commitment to hospitality., • Prepare performance reports related to front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. i.e. flash report, allowance etc., • Monitor high balance guest and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests' managers and other employees., • Monitor all V.I. P’s special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily front office work and activity reports generated by Night Audit., • Review Front office logbook and Guest feedback forms on a daily basis., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. EDUCATION: Minimum two-year college degree. Must be able to read, speak, write, and understand the primary language used in the workplace. EXPERIENCE: Minimum of one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. Knowledge of OnQ (Hilton PMS) experience preferred. Powered by JazzHR KOuO4Z1Qo2

Job Description Job Title: Hospitality Associate Reports To: The Hospitality Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: This Hospitality Associate position is directly responsible for the presentation, ordering, stocking of food and beverages onsite for all client gatherings, including meetings, events, interviews, seminars, and conferences. This position directly supports the onsite needs associated with onsite setup and tidiness of professional workspaces. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Orders, stocks and inventories, maintenance, preparations, and presentations of products., • Sets up meeting spaces for onsite needs such as meetings, conferences, or meals., • Submit work orders for certain requests., • Service and replenish the barista, pantry, conference, kitchen, or meeting areas., • Will perform meeting room and conference room set-ups., • May perform building occupant moves within assigned facilities., • Will perform light maintenance and cleaning duties as assigned., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor, and replenishes and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) and mail or office services (back of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent hospitality and customer service skills., • PC skills – MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Requires knowledge and understanding of technological ordering systems and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Adaptable and flexible to needs at a moment's notice. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1-2+ years prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal English communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • Must be able to utilize computer monitor and keyboard. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionITTConnect is seeking an IT Service Desk L2/L3 Analyst for a direct-hire full time position with a large financial institution. Position is hybrid: 3x a week onsite Job location: Midtown Manhattan This role is a combination of hands-on IT system administration and IT Service Desk L2/L3/Team leader, to ensure prompt resolution of incidents, adherence to service-level agreements (SLAs), and support of critical financial systems and end user computing while maintaining compliance and security standards. Key Responsibilities: System Administration (40%): • Administer, monitor, and maintain servers (Windows/Linux), networks, and cloud systems (e.g., AWS, Azure, Microsoft 365), • Manage Active Directory, Group Policy, DNS, DHCP, e-mail, M365, phone system, file servers, and other core services, • Maintain system security by implementing patches, updates, and backups, • Monitor system performance and troubleshoot issues and incidents to ensure high availability and reliability, • Assist with IT infrastructure projects including upgrades, migrations, and new deployments, • Maintain documentation of system configurations, procedures, and network diagrams, • Project management, • Management of local server room Service Desk Support (60%): • Supervise the day-to-day operations of the IT service desk to ensure efficient handling of support requests, • Ensure consistent documentation, classification, and resolution of tickets, with prioritization of high-impact financial systems, • Train and coach team members on compliance, security protocols, and customer service best practices, • Monitor KPIs and SLAs, generate reports, and provide recommendations for continuous improvement, • Act as the escalation point for complex or high-priority incidents, including those affecting financial transactions, trading platforms, or compliance systems, • Collaborate with system administrators, security, and application teams to ensure seamless support, • Assist in compliance audits by maintaining records and contributing to access control reviews and incident documentation, • Maintain and monitor virtual desktop environment including core financial applications, • Perform regular backups and support disaster recovery and business continuity planning, • Provide technical support for financial applications and trading systems Requirements • 12+ years of experience in IT Infrastructure / Service Desk, • 5+ years of experience in system administration and IT support roles, • Proficient with Windows OS, Microsoft 365, Active Directory, wi-fi and MS exchange, • Experience with cloud platforms such as Azure, or AWS, • Knowledge of networking concepts (TCP/IP, LAN/WAN, firewalls), • Experience with ticketing systems (e.g., Jira, ServiceNow), • Scripting experience (PowerShell, Bash), • Experience with virtualization platforms (VMware, Hyper-V), • Experience with virtual desktop infrastructure (VDI – e.g. Citrix), • Strong knowledge of ITSM tools (e.g., Jira) and ITIL practices, • Understanding of data privacy, regulatory requirements, and cybersecurity in finance, • May require after-hours or weekend work during system upgrades, maintenance or emergencies, • On-call responsibility for critical infrastructure issues, • Desirable experience working with banks / financial services, • Bachelor’s degree in Information Technology or related field