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We are looking for a strategic and service-driven Client Relations Manager to oversee critical office services, ensuring seamless operations and an exceptional client experience. This role is responsible for managing mail, print/reprographic and records departments while fostering strong client relationships and driving process improvements. The ideal candidate is a proactive leader with a passion for efficiency, customer service, and team development. Key Responsibilities: • Client Relations & Service Excellence: Act as the primary point of contact for clients, ensuring satisfaction, addressing concerns, and identifying opportunities for service enhancements., • Operational Oversight: Manage day-to-day operations across mail, duplicating, facilities, reception, records, and conference room support to ensure smooth, high-quality service delivery., • Team Leadership: Lead, mentor, and develop a team, ensuring they are equipped to provide top-tier client support. Conduct performance reviews, provide coaching, and manage staffing needs., • Process Improvement & Compliance: Identify opportunities for efficiency, implement best practices, and ensure compliance with company policies and service agreements., • Financial & Contract Management: Oversee budgets, monitor financial performance, and maintain adherence to client contracts and service agreements. What We’re Looking For: • 3+ years of experience managing office services, facilities, or client relations in a fast-paced environment., • Legal/law firm experience highly preferred., • Strong leadership skills with the ability to motivate and develop a high-performing team., • Exceptional problem-solving abilities and a commitment to operational excellence., • Excellent communication and relationship-building skills., • Proficiency in Microsoft Office and familiarity with records management systems is a plus. Why Join Us? • Opportunity to lead and make a tangible impact in a client-focused role., • A collaborative and supportive work environment. Equal Opportunity Employer We are committed to creating an inclusive workplace and providing equal employment opportunities to all individuals regardless of race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected under applicable law. Apply today to become a key player in delivering exceptional client service and operational excellence!

PURPOSE: Front Desk Associates are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. RESPONSIBILITIES: • Approach all encounters with guests and associates in a friendly service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations., • Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met., • Handle requests for information mail and messages in an efficient and courteous manner., • Answer guest inquiries about hotel service facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment etc., • Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenarios., • Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Use proper two-way radio etiquette when communicating with other associates., • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds, • Be fully familiar with the brand frequency program, level, and awards., • Be familiar with breakfast operation and standards and be prepared to assist when requested or needed. Requirements QUALIFICATIONS: • High School diploma or equivalent required; College course work in related fields helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high-pressure situations., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays, • Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.) This position is part of the NYNJ HTC Local 6 bargaining Agreement. This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. RESPONSIBILITIES: • Responsible for performing scheduled courier runs for the client, including, but not limited to, carrying articles, documents, and signature-controlled documents between locations., • Responsible to reconcile all signature-controlled packages to be sure any packages signed for are properly delivered to customer site., • Sorting, delivering, and picking up mail from the post office and client offices; and other duties as directed., • Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments., • Prepare and process outbound courier shipments using computer or service provider's equipment., • Receive and deliver accountable mail using tracking system. Capturing a signature for every package delivered, • Scan and email mail for specific departments., • Provide information to supervisors by telephone, regarding any delay of delivery, damaged mail/packages or volume fluctuation., • Maintain customer confidentiality., • Complete additional deliveries outside scheduled runs when requested by client., • High School diploma or GED equivalent required., • Ability to lift up to 50 lbs / push delivery cart / walk extended periods while making deliveries, • 6 months to 1 year experience in a mail room or experience at FedEx / UPS / Courier Service, • Proficiency in MS-Office: Word, Excel, Outlook, and Power Point., • Ability to appropriately handle confidential and highly sensitive material. Job Posted by ApplicantPro

Title: Office Coordinator Department: Pre-College Programs Reports To: Director, TRIO Programs Position Type: Staff Position Summary: Under the leadership of the Director of TRIO Programs, the Office Coordinator provides professional and administrative support to the Director and other members of the TRIO Cluster for the efficient operations of the cluster. The Office Coordinator coordinates office management tasks, supports administrative operations, and works closely with other departments. Assists with cluster programs, events, and office staff coordination, including support for the data collection, implementation, and management of the Slate CRM and TRIO Access database system. Serves as departmental contact to direct visitors, responds to emails, and supervises student workers. Manages website, creates correspondence, and produces departmental materials. Saturday hours and occasionally, early arrival and evening hours are required. Essential Functions: Office Management and Support: -Create a welcoming office environment and serve as the initial point of contact for visitors and guests. -Complete and forward standard NJIT forms, including work orders, supply requisitions, travel expense vouchers, room reservations, media services, and food service requests. -Ensure the general maintenance of office equipment is in operating condition, scheduling preventive maintenance and repairs. -Participate in staff meetings and prepare and distribute minutes. Administrative Coordination: -Handle phone and mail requests and serve as department backup to sort and distribute incoming and outgoing mail. -Schedule and coordinate appointments, meetings, travel arrangements, and accommodations for staff. -Assist with overseeing student office workers, including timekeeping and payroll processing via the university's Banner system. -Create and maintain filing systems for personnel, purchases, correspondence, financial, and other operational/business area records. -Support the coordination of personnel, business, and fiscal policies and procedures in consultation with administrative personnel in the Office of Human Resources, General Accounting Office, and the Grant and Contract Accounting Office. -Assist with budgets, placing orders, and communication with vendors. Program Support: -Provide administrative support for various programs and activities, including event coordination, room reservations, media equipment setup reservations, signage, catering orders, and facilities coordination. -Prepare and manage requisitions for program and office purchases through NJIT's Highlander eMerchant system. -Assist with preparing correspondence, documentation materials, and reports using MS Office and similar applications. Project Assistance: -Support cluster projects and events, and prepare materials, as needed. -Assist with the orientation, training, and assignment of student and temporary employees. -Maintain confidentiality in all areas of program personnel and departmental operations. Slate CRM (and Cluster Database) System: -Support the data collection, implementation, and ongoing management of the Slate CRM (SPCI database) system, including data entry, report generation, and user support. Additional Functions: -Perform other duties as assigned to ensure efficient office and program operations. -Assist in overseeing Saturday morning programs as scheduled (approximately 13 Saturdays per academic year). Prerequisite Qualifications: -Associate's Degree or Bachelor's Degree. -Minimum of 3 years of experience in a comparable administrative position. -Proficiency in Microsoft Office Suite, Google Drive Suite Products, and/or compatible applications. -Strong oral and written communication, as well as problem-solving skills. -At the university's discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position. Preferred Qualifications: -One to two years of experience in an administrative assistant role, preferably in a higher education environment. -Experience with financial databases and computerized accounting systems such as Banner. -Ability to prioritize and manage multiple projects, work in teams, and adapt to change. -Ability to communicate in Spanish. Bargaining Unit: PSA Range/Band: 16 Salary Information: In compliance with the NJ Pay Transparency Law, the negotiated annual salary range for this position is $63,129.05-$83,738.94 (USD). NJIT considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses or other items. To learn more about the comprehensive benefits NJIT offers for this position, please visit our benefits page: . FLSA: Exempt Full-Time Apply NowShare Save Job

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at and . About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Garden State Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers., • Follow company policies and procedures to ensure the safety of all our associates and customers., • Assist with product launch changes according to company SOP., • Provide a Great Customer Experience, • Deliver on all aspects of the customer experience model., • Process transactions quickly and accurately reducing the customers wait time., • Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management., • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate., • Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications • Education: High School or Equivalent, • Years of Experience: 0-2 of relevant job experience - minimum 6 months, • Proficient in use of technology (iPad, registers), • Meets defined availability criteria, including nights, weekends and non-business hours, • Meets physical requirements Critical Skills & Attributes • Previous retail experience preferred, • Customer service skills and ability to interact with customers, • Strong verbal and written communication skills specifically with customers, sales leadership team and associates, • Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: • Medical, pharmacy, dental and vision coverage, • 401(k) and Roth 401(k) with Company match, • Merchandise discount, • Paid Time Off, • Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $15.49 - $22.75 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Who we are – Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you'll be a vital member of our veterinary medical team. You'll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care–for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community. Throughout the day, you'll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You'll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a leader * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $44.24 - $46.64 / hour. This position is eligible for a signing bonus of $1,500 and a retention bonus of $1,500 after one year of service. Work Schedule and Location: * This is typically a Monday – Friday, 8-hour schedule; flexibility to work occasionally beyond the scheduled workday required. Schedules are subject to change at the sole discretion of the ASPCA. * This is an on-site position at the Community Veterinary Clinic Responsibilities: Responsibility buckets are listed in general order of importance, and include, but are not limited to: Medical/Floor Management Veterinary Technology: * Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery * Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC for cats and dogs * Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients * Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients Floor Management: * Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily * Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA's mission * Ensure staff consistently delivers high-quality patient care and adheres to CM's standard operating procedures and guidelines * Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals' behavioral and mental health in everything they do * Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach * Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director * Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines Training: * Train and onboard new nursing team members, including hands-on skills training and weekly online training modules * Monitor and assess trainees' progress, provide regular developmental feedback and coaching * Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration People Management & Operations * Serve on the CVC Leadership Team * Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback * Work with the CVC Leadership Team to achieve daily clinic goals * Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents * Assist with hiring new staff * Schedule nursing staff for optimal coverage * Manage team time and attendance - review time sheets for accuracy review and approve time off requests according to clinic guidelines * Facilitate daily huddles to ensure staff have information they need each day * Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren't working as they should * Attend required workshops or meetings Education and Work Experience: * Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department * Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred * Minimum two years people management experience Qualifications: * Must have current New York State Veterinary Technician License * Ability to work well within a team and communicate effectively with all levels of staff * Desire to serve clients in a kind, helpful and nonjudgmental manner * Ability to thrive in a fast-paced, challenging environment * Strong interest in animal welfare and serving underserved communities * Must possess excellent animal handling skills * Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance * Must possess the ability to work standing for 8 or more hours * Fear Free Shelter certification is required within 60 days of hire * Ability to exemplify ASPCA's core values and behavioral competencies Language: English (Required) Bilingual (Spanish) Preferred Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Who we are – Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you'll be a vital member of our veterinary medical team. You'll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care–for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community. Throughout the day, you'll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You'll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a leader * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $44.24 - $46.64 / hour. This position is eligible for a signing bonus of $1,500 and a retention bonus of $1,500 after one year of service. Work Schedule and Location: * This is typically a Monday – Friday, 8-hour schedule; flexibility to work occasionally beyond the scheduled workday required. Schedules are subject to change at the sole discretion of the ASPCA. * This is an on-site position at the Community Veterinary Clinic Responsibilities: Responsibility buckets are listed in general order of importance, and include, but are not limited to: Medical/Floor Management Veterinary Technology: * Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery * Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC for cats and dogs * Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients * Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients Floor Management: * Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily * Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA's mission * Ensure staff consistently delivers high-quality patient care and adheres to CM's standard operating procedures and guidelines * Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals' behavioral and mental health in everything they do * Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach * Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director * Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines Training: * Train and onboard new nursing team members, including hands-on skills training and weekly online training modules * Monitor and assess trainees' progress, provide regular developmental feedback and coaching * Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration People Management & Operations * Serve on the CVC Leadership Team * Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback * Work with the CVC Leadership Team to achieve daily clinic goals * Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents * Assist with hiring new staff * Schedule nursing staff for optimal coverage * Manage team time and attendance - review time sheets for accuracy review and approve time off requests according to clinic guidelines * Facilitate daily huddles to ensure staff have information they need each day * Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren't working as they should * Attend required workshops or meetings Education and Work Experience: * Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department * Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred * Minimum two years people management experience Qualifications: * Must have current New York State Veterinary Technician License * Ability to work well within a team and communicate effectively with all levels of staff * Desire to serve clients in a kind, helpful and nonjudgmental manner * Ability to thrive in a fast-paced, challenging environment * Strong interest in animal welfare and serving underserved communities * Must possess excellent animal handling skills * Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance * Must possess the ability to work standing for 8 or more hours * Fear Free Shelter certification is required within 60 days of hire * Ability to exemplify ASPCA's core values and behavioral competencies Language: English (Required) Bilingual (Spanish) Preferred Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: The ASPCA Animal Hospital (AAH) is designed to provide life-saving care and relieve suffering for animal victims of cruelty and neglect who come to us through internal partners (our own ASPCA adoption center, kitten nursery, and community advocate team) and external partners (NYPD and other NYC organizations). Additionally, we provide subsidized care exclusively for animals whose owners are experiencing financial challenges and could not otherwise afford medical care for their pet. The ASPCA Animal Hospital (AAH) Licensed Veterinary Technicians are passionate, level-headed nurses committed to animals living good lives, and who excel in a fast-paced environment. Our nursing staff collaborates effectively with the entire veterinary medical team to provide high quality, practical veterinary care and deliver skilled, efficient, and compassionate treatment to outpatients and hospitalized patients within hospital medical parameters. In addition, AAH nurses provide support and coverage for the Animal Recovery Center (ARC) as needed. The ASPCA Animal Hospital (AAH), is passionate about minimizing fear, anxiety, and stress and pain in our patients. Team members in this position are responsible for providing service and communication to clients, members of the public, co-workers, and patients that is consistent with our practice's standards and Fear Free values. T he target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary this role offers a signing bonus and a relocation bonus is available for people living in a qualifying distance from our facility. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. The schedule for this role is Wednesday-Saturday 10am-8pm. Responsibilities: Responsibilities include but are not limited to: Nursing Care and Client Services (40%) • Possess in depth knowledge and understanding of veterinary medical concepts, • Provide compassionate and quality patient care at all times utilizing Fear Free Guidelines., • Proficient in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry., • Possess critical thinking and multi-tasking skills, • Able to prioritize and re-prioritize based on hospital and patient needs, • Proficient in animal handling and restraint for various medical procedures, • Treat animals and clients with care and respect., • Competently explain to client, information doctor has documented about an animal's condition., • Document and communicate and patient concerns or observed changes to Veterinarian, • Feed and medicate patients following veterinarian and LVT instructions, • Lift patients up to 40 pounds Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques Professionalism, Communication, and Performance (40%) • Represent ASPCA in professional and courteous manner at all times., • Provide management with regular feedback about training needs, new hires, coworkers, interns, hospital needs, etc., • Collaborate professionally with other ASPCA department managers and staff., • Support organization and departmental policies and protocols, • Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols., • Possess thorough knowledge of AAH daily procedures and protocols, • Ensure and maintain high quality standard of care, work ethic, and performance, • Work independently without supervision and as part of a team, • Work efficiently and calmly under challenging conditions, • Attend staff meetings and training sessions, • Advise Supervisor of any conditions that are unsafe including unrecognized hazards or infractions of safety rules. Housekeeping and Maintenance (20%) • Clean and disinfect kennels, equipment, and facility while utilizing appropriate PPE., • Follow all departmental PPE and cleaning protocols, • Follow all protocols put forth by Occupational Safety and Health Administration., • Follow all written and verbally communicated departmental Standard Operating Procedures., • Take inventory and stock supplies as needed., • Assist in keeping supplies stocked by noting when supplies are running low in all departments., • Make certain entire hospital including treatment, surgery, exam rooms and kennels are kept extremely clean through the day. Additional Information • We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. Fear Free Shelter certification is required within 60 days of hire Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $34.60 - $37.00 For more information on our Benefit offerings, click here. Join our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA. Qualifications: Able to lift up to 40 pounds, Able to work standing for 10 or more hours, Basic to advanced computer skills, including Excel, Microsoft Office and ImproMed, Completion of the Fear Free 8 module course or willingness to complete within 60 days of hire/promotion, High degree of integrity and accountability, Knowledge of shelter medicine and operations, Knowledge of veterinary hospital protocols and procedures, Must possess excellent customer service skills., Outstanding inter-personal communication and the ability to work in a team environment or independently, Possess a sense of humor that can balance flexibility and enthusiasm and thrives on detail., Possess excellent Fear Free animal handling and restraint skills., Proficiency in Impromed, preferred Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Shelter Medicine Experience, Veterinary Technician Experience Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Are you a positive, engaging people person who thrives in a fast-paced environment? If so – and you love animals – you should consider the role of Client Programs Liaison at the ASPCA's 92nd Street facility. The American Society for the Prevention of Cruelty to Animals (ASPCA) is seeking a friendly, engaging, reliable, and people-savvy Client Programs Liaison who is dedicated to helping animals by engaging community members directly in the ASPCA's local and national work. The Client Programs Liaison is a client services professional position that will have excellent knowledge of the ASPCA's many services, conflict resolution, client relations, and communication skills. They will effectively and professionally be the first point of contact for clients and other visitors - greeting them, connecting them with appropriate ASPCA services -- including by making referrals to medical and other service providers -- and providing information about ASPCA programs, services, and opportunities to contribute to the ASPCA's mission. They will direct clients appropriately and maintain logs of inquiries and daily schedules, communicate appropriate processes, including providing surrender prevention resources as needed. As the Client Programs Liaison, y ou'll be a key part of the work to maximize the ASPCA's public engagement to ensure all visitors to this location will receive prompt attention and exceptional service within the parameters of the organizational guidelines. • This role requires Spanish fluency Responsibilities: Responsibilities will include, but are not limited to: Client Relations & Hospitality – 60% * Greet clients and their pets using a positive, non-judgmental, client-centered approach so clients feel at-ease about communicating their pet care needs * Provide translation support (English/Spanish) between clients and the ASPCA teams as needed * Utilize knowledge of ASPCA program areas to assist visitors with information and services to provide targeted support * Support clients who walk in without an appointment compassionately and urgently to determine the best course of action. Through asking the client critical questions, determine if their pet's condition is unstable and needs immediate life-saving care. If their pet is in an unstable medical condition, liaise with the hospital to get an immediate medical assessment performed. If their pet is in a stable condition, direct them to get on the phone with our call center. If their pet's condition is not treatable under our medical criteria, offer them alternative resources to continue care. * Support Volunteer and Foster Program recruitment efforts by providing appropriate literature regarding the application process * Assist members of the public who are seeking surrender services by providing relevant intake support including surrender prevention information, and referrals to other shelters as appropriate * Speak knowledgeably and actively seek out opportunities to engage the public in all available ASPCA services, animal welfare philosophies and techniques in responses to client's inquiries * Knowledgeable about the Adoption Center's adoption process * Liaise any NYPD interactions in the lobby, directing them to call appropriate information number or 92nd street forensics contact * Complete and maintain a log of client interactions and inquiries and provide follow up as necessary * Manage monetary and in-kind donations, express the ASPCA's appreciation for general donation inquiries and distribute donation receipt form * Ensure relevant visitor information is consistently gathered through our database and analyzed on a quarterly basis in order to improve client experience * Develop engaging content for the Lobby slideshow to keep visitors informed while waiting in the Lobby * Manage intake of animal relinquishments as needed * Other duties as assigned Internal Communication & Collaboration – 20% * Communicate and collaborate with peers and supervisors in alignment with the organization's Core Values * Actively participate in ongoing training and team meetings as needed to stay updated on ASPCA programmatic updates, processes, and public engagement opportunities * Collaborate with subject matter experts to keep all reference materials used to direct clients to services current * Collaborate with our Creative team to ensure any public facing documents/files have our most recent branding and receive guidance when prompted * Shadow or deploy with Community Engagement, Community Medicine, Relocation or National Response Team or shadow another ASPCA department once per year and occasionally participate in community outreach efforts Conflict Resolution – 20% * Proactively and effectively de-escalate high-pressure client interactions to navigate complex issues and reach appropriate solutions. * Must be comfortable stepping into situations with no immediate or conventional resolution, maintaining unwavering composure and professionalism to manage client expectations and finalize the interaction with clarity, even when the ultimate outcome is unsatisfactory to the client. * Working with program leaders, identify needs and solutions that improve client experience and reduce conflict * Complete all required forms associated with the handling of inquiries and complaints in accordance with established procedures, complete incident reports as needed Exemplify the ASPCA's Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team – that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact, specifically making change for animals Qualifications: * Ability to communicate effectively, courteously, and professionally with a variety of individuals, some with pets, representing diverse cultures and backgrounds, in both spoken and written English and Spanish while maintaining confidentiality * Commitment to the ASPCA's mission with a strong interest in animal welfare and serving low-income communities * Thrives on providing exceptional customer service experiences; exemplary customer engagement skills * Excellent team player who thrives independently in a fast-paced, shelter environment with exposure to dogs and cats daily * Exceptional problem-solving abilities and sound judgment are required * Strong computer skills, including Microsoft Office; familiarity with database software a plus (such as Canva and Airtable) * Experience with and/or interest in working with underserved communities is required * Ability to stay calm under pressure and de-escalate conflict in a positive and professional manner * Ability to build and sustain positive and productive relationships within and across departmental teams, with volunteers and the public * Ability to walk, bend, stand and reach constantly during a minimum 8-hour day; ability to lift up to 30 lbs., ability to walk dogs up and down stairs Language: Other languages desirable Schedule: * The schedule for this role is Tuesday-Saturday, 9-5pm and requires flexibility and the ability to adjust work hours and potentially days to accommodate varying needs, tasks, or commitments while maintaining productivity and meeting deadlines. Compensation and benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. For hourly roles: the target hiring range for this role is $26.75-$28.68 per hour. For more information on our benefits offerings, click here. Stay Connected – Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish (Required) Education and Work Experience: High School Diploma (Required) Fear Free Shelter certification required, or must be obtained within first 90 days, High school degree or equivalent required, Minimum of four years of client service required, Social Services or relevant experience a plus Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview Are you a compassionate veterinarian with a passion for helping at-risk animals? Do you excel in a fast-paced and ever-changing work environment? Is working with a dynamic and dedicated team in a mission-driven organization the description of your dream job? If so, you should consider the role of the Adoption Center Veterinarian. As one of our staff veterinarians, you'll be a critical player on this high-performing staff and volunteer team that works collaboratively and effectively with internal and external stakeholders to further the ASPCA's ultimate desired outcome that all animals live good lives. Staff veterinarians attend to the health of individual animals and the entire shelter population equally, with an eye toward minimizing length of stay (LOS) for animals and utilizing best practices and innovative programs to ensure all animals in the care of the Adoption Center receive timely services and support to move quickly and successfully into safe and loving homes. Success in this role requires a clinician experienced in shelter medicine, comfortable with complex medical case management, and committed to animal welfare. The ideal candidate is organized, efficient, and excels in a fast-paced, evolving environment. Strong communication, teamwork, and decision-making skills are essential to provide high-quality medical care that meets each animal's needs and accounts for behavioral complexities. Who We Are The Adoption Center currently provides shelter and adoption for five groups of animals: • Animal victims of cruelty and neglect brought to us by the NYPD and our National Field & Disaster Response team, • Animals brought to us through our Community Engagement team, • Underage kittens and other medically compromised stray animals, • Animals surrendered by their owners and in need of adoption into new homes, • Animals transferred in from shelter/rescue partners Where and When You'll Work • The Adoption Center Veterinarian reports directly to the Senior Director, Veterinary Services and has no direct reports., • This role is an onsite role at our 92nd Street location and the schedule is Sunday-Wednesday, 9am-7pm (10-hour shift daily). What You'll Do At the ASPCA, we are passionate about minimizing fear, anxiety, stress and pain in our patients. Team members in this position are responsible for providing service and communication to clients, members of the public, co-workers, and patients that are consistent with ASPCA standards and Fear Free values. To succeed in this role, the Adoption Center Veterinarian will be a skilled clinician with a passion for attending to the welfare of each animal and the entire shelter population equally. The right candidate must be extremely well organized and efficient to operate in a fast-paced, continually changing environment. Finally, the staff veterinarian must also be an excellent communicator and team player, as well as someone who excels at guiding and coaching team members in providing quality medical care for animals. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new-hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $148,000-$156,000. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental and optional vision coverage., • Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. For more information on our benefits offers, click here. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: Provide High Quality Patient and Population Care: * Provide timely, high-quality, practical, compassionate and cost-efficient veterinary care to a wide range of canines and felines in accordance with shelter medicine principles and best practices * Provide skilled and efficient diagnosis and treatment of patients with timely recognition of, and planning for, conditions requiring care through the ASPCA Animal Hospital (AAH) * Practice and model low-stress handling techniques to minimize animal fear, anxiety, and stress * Maintain regular and close communication with veterinary colleagues in other ASPCA programs, including with AAH regarding care of hospitalized patients, Community Medicine (CM), Animal Recovery Center (ARC), Recovery & Rehabilitation Center (R&R), and Kitten Nursery (KN) staff regarding medical needs and animal flow between the populations * Ensure that in-house and foster animals receive medical exams upon admission and are provided with on-going care as appropriate; ensure veterinary care provided is aligned with, and contributes to, the efficient and humane flow of animals from intake through outcome * Direct patient care provided by medical team members * Maintain accurate and thorough documentation of all exam findings, test results, diagnoses, treatments and procedures, in accordance with principles of medical record-keeping. * Create Certificate of Veterinary Inspections (CVI) for animals being transported interstate * Closely collaborate with other departments, including ARC, Kitten Nursery, and R&R, and with other teams, including Operations and Behavior, at the Adoption Center to ensure the overall welfare of animals in our care, to effectively share information in a timely fashion with relevant stakeholders, and to ensure that decision-making regarding treatment, pathway plans, and outcomes for each animal is informed by all relevant considerations. * Play a leading role in daily Medical-Behavior-Sheltering rounds (daily rounds/pathway planning); ensure individual patients and the population are assessed daily and treatment/intervention recommendations are implemented in a timely fashion * Guide appropriate and timely decisions about euthanasia – with attention to animals' physical, medical, social and behavioral needs collectively * Monitor the health and welfare of the shelter population, identify potential disease outbreaks, and implement appropriate mitigation measures. Ensure effective use of quarantine and isolation spaces to manage individual animal needs and effectively protect population health; ensure appropriate designation and use of PPE * Perform humane euthanasia * Adhere to all protocols put forth by Occupational Safety and Health Administration * Follow and enforce all ASPCA Adoption Center SOPs; provide input to written SOPs and other related materials including information sheets and data sheets * Offer input and feedback on medical protocols and standards of care * Obtain continuing education as required by ASPCA and state licensing board * Provide medical information and representation to other ASPCA departments, public and media * Deploy with other ASPCA teams, including but not limited to Community Engagement, Community Medicine, National Field & Disaster Response, the Cruelty Recovery Center, and the Rehabilitation & Recovery Center per availability and programmatic needs. * Perform other duties as assigned by supervisor, department head, or SVP Teach and Coach Quality Patient Care: * With the Senior Director, Veterinary Services, contribute to a culture of learning at the Adoption Center, including ensuring a respectful and welcoming environment, active participation in goal setting and monitoring, clear expectations, and regular practice of feedback and after-actions * Model a standard of continual improvement in all aspects of Adoption Center care and handling of dogs and cats * Teach and mentor nursing and animal care staff on shelter medicine principles and Adoption Center shelter medicine protocols * Ensure the medical team provides timely adoption follow-up and foster support via email, phone and in-person; step in to handle situations that require a higher level of decision-making * Competently and compassionately explain animals' conditions to staff and responders with easily understood language. Provide mentorship for student externs and other potential teaching opportunities * Inform and advise relevant internal stakeholders of medical conditions of shelter animals, including outbreaks of infectious disease and concern for reportable disease * Attend interdepartmental, AC, Medical Staff meetings and training sessions * Mentor, train, and support rotational assessments for shelter medicine rotating veterinary residents, interns, and externs Qualifications * Ability to successfully work efficiently and calmly in a high-volume, fast-paced environment and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail * Ability to work well within a team and communicate effectively and respectfully with all levels of staff * Solid veterinary medical knowledge, including familiarity with shelter medicine principles and best practices * Strong clinical skills, including efficient diagnosis and treatment of cats and dogs for a variety of medical conditions * Excellent low-stress animal handling and restraint skills * Ability to teach and coach others * Excellent written and oral communication skills * Strong organizational skills and a high level of attention to detail * Basic computer skills, including Excel, Microsoft Office, and email; familiarity with PetPoint or other shelter software systems a plus * Able to lift 40 pounds * Able to work standing for 8 or more hours * Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience * Doctor of Veterinary Medicine (or equivalent degree) from an accredited veterinary college * Eligibility for licensure in New York State (NYS) as a veterinarian required; current licensure in NYS strongly preferred * USDA accredited in New York State or completed within 4 months of hiring * Minimum 3 years small animal clinical practice with at least 1year clinical shelter medicine experience managing both individual animal and population level care required * Veterinary internship and/or advanced clinical training in shelter medicine preferred * Fear Free shelter certified or completed within 60 days of employment Veterinarian License - Other Language: English (Required), Spanish Education and Work Experience: Doctorate: Veterinary Medicine (Required) Fear Free certified or completed within 60 days of employment, Minimum 2 years clinical practice involving cats, Prior experience and/or advanced training in shelter medicine strongly preferred, Veterinary Internship Preferred Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: The ARC (Animal Recovery Center) facility is dedicated to the recovery and rehabilitation of victims of cruelty and neglect admitted through NYPD and the ASPCA's Humane Law Enforcement (HLE) and Community Engagement (CE) programs. Our dedicated team of more than 45 sheltering, medical, and animal behavior professionals work closely with the ASPCA Animal Hospital, Forensics, Legal Advocacy and Investigations, Behavioral Sciences, Shelter Medicine Services, Community Engagement, Placement, and the Adoption Center teams to ensure coordinated response and operations, and holistic, balanced, high quality care for the animals we serve. The Licensed Veterinary Technician is responsible for a broad range of medical and administrative tasks in the ARC that serves animals admitted through the NYPD Partnership program. The LVT delivers compassionate nursing care and has a broad knowledge of animal science, medicine, and husbandry, including a basic knowledge of pharmacology, shelter medicine, behavior, and proficient mathematical skills. One of the most critical functions of this role is serving as a member of a team of medical, behavior and sheltering operations personnel, all dedicated to working together to provide holistic care for victims of cruelty and neglect. Responsibilities: Responsibilities will include, but are not limited to: Nursing and Shelter Population Care (50%) * Possess in depth knowledge and understanding of veterinary medical concepts * Care for up to 40 cats/dogs per day. * Provide compassionate and quality patient care at all times utilizing Fear Free/Low Stress handling, * Proficiency in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry. * Possess critical thinking and multi-tasking skills * Ability to prioritize and re-prioritize based on hospital, ARC and new case needs * Be familiar with infectious diseases, including their prevention and steps to reduce or eliminate transmission * Administer injections, animal vaccinations, medications, treatments, and supportive care measures as directed by departmental Standard Operating Procedures and attending Veterinarian. * Perform venipuncture, run diagnostic tests, and administer fluids as needed. * Maintain and compile weekly order of medical supplies inventory, including emergency drugs. * Ensure that supplies are in-date. * Ensure that all structures and equipment are functional. When equipment is not working properly report to the appropriate team or department for timely repair. * Maintain all necessary logs, inventory, DTM plates and patient records and checklists. * Create and manage accurate treatment sheets, surgery and procedure requests and medication orders * Stay current in knowledge of emergency drugs and protocols. * Accurately communicate information about an animal's condition to the direct care team. * Support the Medical Supervisor and other veterinarians in the planning and performance of humane euthanasia. Team, Administrative, Training (30%) * Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols * Provide leadership, onboarding and training to the direct care team and train new hires * Remain composed while working in fast-paced environment with changing priorities * Work well both independently and cooperatively as part of team. * Provide medical information and representation to other ASPCA departments. * Communicate all relevant and necessary patient information to ARC management and veterinarians * Communicate thorough and detailed patient updates (including behavior and operational information) to the on-coming LVTs. * Keep the veterinarians apprised of all medical issues. * Keep the behavior, management and medical teams apprised of all behavior and safety issues. * Adhere to all protocols put forth by Occupational Safety and Health Administration. * Follow, support and model all departmental Standard Operating Procedures. * Follow all behavior sedation procedures and communicate any needed deviation from the plans immediately to ensure the safety of the animals and the team. * Attend all daily shift rounds, monthly staff meetings and scheduled training sessions. * Give presentations/trainings to new and existing staff as directed * Delegate appropriate tasks to the direct care team. * Communicate in effective and professional manner with public and all ASPCA staff members * Administrative duties as needed * Perform other duties as assigned Housekeeping and Maintenance (20%) * Clean and disinfect kennels, transport carriers, equipment, and facility while utilizing appropriate personal protective equipment (PPE). * Follow all departmental PPE and cleaning protocols * Take inventory and stock supplies as needed. * Assist in keeping supplies stocked by noting when supplies are running low in all areas. * Make certain ARC, including exam rooms, common areas, playrooms, and kennels are kept clean and organized throughout the day. Appropriately direct the ICA's when needed. Exemplifies the ASPCA's Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team – that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact, specifically making change for animals Qualifications: * Ability to successfully work in a high-volume, fast-paced environment that combines emergency and shelter medicine and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail. * Must be able to handle multiple tasks at once and deal with high levels of stress in an environment of constantly changing priorities. * Excellent low stress animal handling skills. * Ability to work well within a team and communicate effectively and courteously with all levels of staff. * Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols * Maintain strict confidentiality when dealing with criminal cases. * The ability to work closely with behaviorally and medically compromised animals and feel comfortable working in an environment where humane euthanasia is performed on a regular basis. * Obtain continuing education as required by ASPCA and state licensing board * Deploy locally or nationally at least one time per year. * Dependable and ability to demonstrate regular and reliable attendance. * Team player and willingness to adjust schedule if operations require. * Ability to walk, bend, stand and reach constantly during a minimum 8-hour day, ability to lift 50 lbs. * Able to safely walk and handle dogs 100 lbs. or over, up and down stairs. * Basic computer skills, including Microsoft Office. Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary, this role offers a signing bonus. For more information on our Benefit offerings, click here. Join our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA. Additional Information * We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician (Required) 1 - 3 years' veterinary hospital and/or shelter experience preferred., Veterinary Technician Experience Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Who we are – Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you'll be a vital member of our veterinary medical team. You'll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care–for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community. Throughout the day, you'll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You'll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a leader * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $44.24 - $46.64 / hour. This position is eligible for a signing bonus of $1,500 and a retention bonus of $1,500 after one year of service. Work Schedule and Location: * This is typically a Monday – Friday, 8-hour schedule; flexibility to work occasionally beyond the scheduled workday required. Schedules are subject to change at the sole discretion of the ASPCA. * This is an on-site position at the Community Veterinary Clinic Responsibilities: Responsibility buckets are listed in general order of importance, and include, but are not limited to: Medical/Floor Management Veterinary Technology: * Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery * Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC for cats and dogs * Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients * Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients Floor Management: * Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily * Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA's mission * Ensure staff consistently delivers high-quality patient care and adheres to CM's standard operating procedures and guidelines * Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals' behavioral and mental health in everything they do * Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach * Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director * Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines Training: * Train and onboard new nursing team members, including hands-on skills training and weekly online training modules * Monitor and assess trainees' progress, provide regular developmental feedback and coaching * Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration People Management & Operations * Serve on the CVC Leadership Team * Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback * Work with the CVC Leadership Team to achieve daily clinic goals * Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents * Assist with hiring new staff * Schedule nursing staff for optimal coverage * Manage team time and attendance - review time sheets for accuracy review and approve time off requests according to clinic guidelines * Facilitate daily huddles to ensure staff have information they need each day * Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren't working as they should * Attend required workshops or meetings Education and Work Experience: * Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department * Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred * Minimum two years people management experience Qualifications: * Must have current New York State Veterinary Technician License * Ability to work well within a team and communicate effectively with all levels of staff * Desire to serve clients in a kind, helpful and nonjudgmental manner * Ability to thrive in a fast-paced, challenging environment * Strong interest in animal welfare and serving underserved communities * Must possess excellent animal handling skills * Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance * Must possess the ability to work standing for 8 or more hours * Fear Free Shelter certification is required within 60 days of hire * Ability to exemplify ASPCA's core values and behavioral competencies Language: English (Required) Bilingual (Spanish) Preferred Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Who we are – Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you'll be a vital member of our veterinary medical team. You'll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care–for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community. Throughout the day, you'll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You'll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a leader * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $44.24 - $46.64 / hour. This position is eligible for a signing bonus of $1,500 and a retention bonus of $1,500 after one year of service. Work Schedule and Location: * This is typically a Monday – Friday, 8-hour schedule; flexibility to work occasionally beyond the scheduled workday required. Schedules are subject to change at the sole discretion of the ASPCA. * This is an on-site position at the Community Veterinary Clinic Responsibilities: Responsibility buckets are listed in general order of importance, and include, but are not limited to: Medical/Floor Management Veterinary Technology: * Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery * Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC for cats and dogs * Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients * Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients Floor Management: * Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily * Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA's mission * Ensure staff consistently delivers high-quality patient care and adheres to CM's standard operating procedures and guidelines * Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals' behavioral and mental health in everything they do * Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach * Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director * Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines Training: * Train and onboard new nursing team members, including hands-on skills training and weekly online training modules * Monitor and assess trainees' progress, provide regular developmental feedback and coaching * Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration People Management & Operations * Serve on the CVC Leadership Team * Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback * Work with the CVC Leadership Team to achieve daily clinic goals * Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents * Assist with hiring new staff * Schedule nursing staff for optimal coverage * Manage team time and attendance - review time sheets for accuracy review and approve time off requests according to clinic guidelines * Facilitate daily huddles to ensure staff have information they need each day * Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren't working as they should * Attend required workshops or meetings Education and Work Experience: * Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department * Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred * Minimum two years people management experience Qualifications: * Must have current New York State Veterinary Technician License * Ability to work well within a team and communicate effectively with all levels of staff * Desire to serve clients in a kind, helpful and nonjudgmental manner * Ability to thrive in a fast-paced, challenging environment * Strong interest in animal welfare and serving underserved communities * Must possess excellent animal handling skills * Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance * Must possess the ability to work standing for 8 or more hours * Fear Free Shelter certification is required within 60 days of hire * Ability to exemplify ASPCA's core values and behavioral competencies Language: English (Required) Bilingual (Spanish) Preferred Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview Are you a highly skilled, compassionate veterinarian with a passion for helping at-risk cats and kittens? Do you excel in a fast-paced and ever-changing work environment? Is working with a dynamic and dedicated team in a mission-driven organization the description of your dream job? If so, you should consider the role of Veterinarian, Kitten Nursery at the ASPCA! Who We Are The Kitten Nursery cares for hundreds of underage kittens and their mothers in a dedicated nursery environment as well as through an expanding foster program. The Kitten Nursery is a seasonal program operating during the feline breeding season. Once these kittens are healthy and happy 8-week-olds, the Kitten Nursery helps them get ready for adoption through the ASPCA Adoption Center. Outside of kitten season, the Kitten Nursery Veterinarian supports other ASPCA programs in NYC. What You'll Do To succeed in this role, the Kitten Nursery Veterinarian will be a skilled clinician with a passion for attending to the welfare of each animal and the entire shelter population equally. They must have a solid understanding of shelter medicine principles and be extremely well organized and efficient to operate in a fast-paced, continually changing environment. The Kitten Nursery Veterinarian must also be an excellent communicator who collaborates successfully with team members, as well as someone who excels at guiding and coaching team members in providing quality medical care for animals. The Veterinarian reports directly to the Director of Operations and has no direct reports. Where and When You'll Work • This position is an onsite role and located at our 92nd Street location. The schedule for this role is three 8-hour days weekly (including a weekend day). What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $88,800 - $93,600. In addition to a competitive salary, this role offers a signing and relocation bonus. Stay Connected – Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year (for employees who complete at least 1,000 hours of service in first year or any calendar year)., • Employee Assistance Program: Confidential support for physical, mental, financial and social wellbeing, including online programs, 6 free counseling sessions and discounted legal/financial consulting., • Health Care Navigation and Caregiver Support BenefitsFree, confidential and personalized concierge-style support to help you care for anyone you consider family. Confidential, expert help is also available for you and your family in navigating the healthcare system from claims resolution to finding doctors. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: Provide High Quality Patient and Population Care (60%): * Provide high-quality, practical, compassionate, and cost-efficient veterinary care to kittens and cats in accordance with ASPCA guidelines, and shelter medicine principles and best practices * Provide skilled and efficient diagnosis and treatment of patients with timely recognition of, and planning for, conditions requiring care through the ASPCA Animal Hospital (AAH) * Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques. * Maintain regular and close communication with veterinary colleagues in other ASPCA programs to coordinate care for patients, to meet medical needs and to determine animal flow between populations. ASPCA programs include AAH, Community Medicine (CM), and the Adoption Center. * Ensure that in-house and foster animals receive medical exams upon admission and are provided with on-going care as appropriate; ensure veterinary care provided is aligned with, and contributes to, the efficient and humane flow of animals from intake through outcome * Document physical exam findings and a plan in appropriate medical records. Ensure timely scheduling and delivery of medical care by effectively coordinating with key stakeholders among medical staff, foster team and leadership * Oversee all other aspects of the delivery of veterinary care including pre and postoperative care, foster appointments, emergency care, restraint, and treatment * Collaborate with the Midwest Office Call Center to provide input on and support for overnight emergency processes; rotate on-call coverage with other veterinary staff * Play a leading role in daily rounds; ensure individual patients and the population are assessed daily and treatment/intervention recommendations are implemented in a timely fashion * Ensure appropriate use of quarantine and isolation spaces to manage herd health effectively; ensure appropriate use of personal protective equipment (PPE) * Guide appropriate and timely decisions about euthanasia – with attention to animals' physical, medical, social and behavioral needs collectively. Assist with and/or perform humane euthanasia * Adhere to all protocols put forth by Occupational Safety and Health Administration * Follow and enforce all written and verbally communicated Kitten Nursery Standard Operating Procedures * Offer input and feedback on medical protocols and standards of care * Follow all departmental personal protective equipment (PPE) and cleaning protocols * Work to support other NYC ASPCA departments (including, but not limited to the Animal Recovery Center, Community Medicine, and Community Engagement) as assigned during the Kitten Nursery's off-season * Obtain continuing education as required by ASPCA and state licensing board and keep current. * Provide medical information and representation to other ASPCA departments and to the public * Deploy with Community Engagement, Community Medicine, Field Investigations & Response or Relocation up to twice per year * Perform other duties as assigned by supervisor Teach and Coach Quality Patient Care (40%): * Contribute to a culture of learning at the Kitten Nursery, including ensuring a respectful and welcoming environment, active participation in goal setting and monitoring, clear expectations, and regular practice of feedback and after-actions * Model a standard of continual commitment to improvement in all aspects of Kitten Nursery care and the humane and low stress handling of cats and kittens * Stay current with shelter medicine principles and best practices, including departmental protocols and processes * Teach and mentor animal care staff on shelter medicine principles and Kitten Nursery shelter medicine protocols * Direct patient care provided by medical team members * Ensure the medical team provides timely foster support via email, phone, and in-person; step in as needed, particularly to handle situations that require a higher level of decision-making * Inform and advise relevant internal stakeholders of medical conditions of shelter animals, including outbreaks of infectious disease * Attend all staff meetings and training sessions * Mentor and train externs and interns Qualifications: * Excellent veterinary medical knowledge, including familiarity with shelter medicine principles and best practices * Strong clinical skills, including efficient diagnosis and treatment of cats and kittens for a variety of medical conditions * Excellent low-stress animal handing and restraint skills * Sound clinical judgement, strong critical-thinking and multi-tasking skills; able to quickly adjust focus and shift priorities based on patient and program needs * Ability to work efficiently and calmly in a high-volume, fast-paced environment and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail * Ability to work well within a team and communicate effectively and respectfully with all levels of staff * Ability to teach and coach others * Excellent written and oral communication skills * Basic computer skills, including Excel, Microsoft Office, and email; familiarity with PetPoint or other shelter software systems a plus * Able to lift 40 pounds * Able to work standing for 10 or more hours * Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience: * Teach and mentor animal care staff on shelter medicine principles and Kitten Nursery shelter medicine protocols * Eligibility for licensure in New York State (NYS) as a veterinarian required; current licensure in NYS strongly preferred * Fear Free Shelter certification is required within 60 days of hire * Minimum 2 years clinical practice involving cats * Prior experience and/or advanced training in shelter medicine strongly preferred * Veterinary internship preferred Veterinarian License - Other Language: English (Required), Spanish Education and Work Experience: Doctorate: Veterinary Medicine (Required) Minimum 2 years clinical practice involving cats, Prior experience and/or advanced training in shelter medicine strongly preferred, Veterinary Internship Preferred Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Description Medical Receptionist Welcome to Holy Name, a medical center where innovation is not just a goal - it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention - because healing every soul is our sole focus. Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer center, a state-of-the-art fitness center, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology - it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through a variety of residency and educational programs. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery. A Brief Overview Functions as a member of the Practice team working in both Front and Back Office Clerical and Clinical services What you will do • Answers phone, schedules patient appointments in strict adherence to physician schedule, keeps abreast of physician's overall routine schedule in order to contact physician with messages when he/she is not in the office. Assures that all messages are communicated accurately, • Greets patients in a friendly and professional manner, • Obtains completed registration forms for each new patient, • Updates demographic profile at each patient visit, • Collects payment for services rendered at the time of appointment and for any past due balances, • Processes requests for patient medical records and/or patient information during office sessions (i.e., patient records, diagnostic test results, other healthcare facilities), • Reschedules patient appointments as needed (i.e., physician unavailable, delay in appointment schedule, cancellation of physician session), • Activate and deactivate phone service at the beginning and end of clinic session, • Responsible for reviewing the physician on-call schedule with the phone service at the end of clinical hours (i.e., Monday - Friday and weekend hours), • Responsible for delivery of messages to staff throughout the day, • Review and/or update patient insurance information, • For managed care patients, follows established protocols for necessary authorizations from the patient for scheduled office visit, • Depending on the practice, may obtain pre-authorization for various procedures ordered by the physician for individual patients, schedules the patient for the service, • Distributes correspondence and patient information from patient medical records in accordance with established policies. Photocopies and processes forms, • Opens, date stamps and distributes mail. Pulls medical record for all diagnostic test results and consults received, attaches mail to the chart for physician review. Performs follow-up required by physician when chart is returned, • May be requested to substitute for other office personnel as trained, • Adheres to Compliance Plan Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented staff members. Holy Name is an Equal Opportunity Employer.

Summary: Who we are – Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you'll be a vital member of our veterinary medical team. You'll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care–for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community. Throughout the day, you'll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You'll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a leader * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $44.24 - $46.64 / hour. This position is eligible for a signing bonus of $3,500 and a retention bonus of $3,500 after one year of service. Work Schedule and Location: * This is typically a Monday – Friday, 8-hour schedule; flexibility to work occasionally beyond the scheduled workday required. Schedules are subject to change at the sole discretion of the ASPCA. * This is an on-site position at the Community Veterinary Clinic Responsibilities: Responsibilities will include but are not limited to: Medical/Floor Management Veterinary Technology: * Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery * Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC for cats and dogs * Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients * Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients Floor Management: * Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily * Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA's mission * Ensure staff consistently delivers high-quality patient care and adheres to CM's standard operating procedures and guidelines * Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals' behavioral and mental health in everything they do * Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach * Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director * Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines Training: * Train and onboard new nursing team members, including hands-on skills training and weekly online training modules * Monitor and assess trainees' progress, provide regular developmental feedback and coaching * Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration People Management & Operations * Serve on the CVC Leadership Team * Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback * Work with the CVC Leadership Team to achieve daily clinic goals * Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents * Assist with hiring new staff * Schedule nursing staff for optimal coverage * Manage team time and attendance - review time sheets for accuracy review and approve time off requests according to clinic guidelines * Facilitate daily huddles to ensure staff have information they need each day * Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren't working as they should * Attend required workshops or meetings Exemplifies the ASPCA's Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team – that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact , specifically making change for animals Education and Work Experience: * Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department * Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred * Minimum two years people management experience Qualifications: * Must have current New York State Veterinary Technician License * Ability to work well within a team and communicate effectively with all levels of staff * Desire to serve clients in a kind, helpful and nonjudgmental manner * Ability to thrive in a fast-paced, challenging environment * Strong interest in animal welfare and serving underserved communities * Must possess excellent animal handling skills * Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance * Must possess the ability to work standing for 8 or more hours * Fear Free Shelter certification is required within 60 days of hire Language: English (Required) Bilingual (Spanish) Preferred Stay Connected – Join Our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Veterinary Technician Experience Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview Are you a compassionate veterinarian with a passion for helping at-risk animals? Do you excel in a fast-paced and ever-changing work environment? Is working with a dynamic and dedicated team in a mission-driven organization the description of your dream job? If so, you should consider the role of the Adoption Center Veterinarian. As one of our staff veterinarians, you'll be a critical player on this high-performing staff and volunteer team that works collaboratively and effectively with internal and external stakeholders to further the ASPCA's ultimate desired outcome that all animals live good lives. Staff veterinarians attend to the health of individual animals and the entire shelter population equally, with an eye toward minimizing length of stay (LOS) for animals and utilizing best practices and innovative programs to ensure all animals in the care of the Adoption Center receive timely services and support to move quickly and successfully into safe and loving homes. Success in this role requires a clinician experienced in shelter medicine, comfortable with complex medical case management, and committed to animal welfare. The ideal candidate is organized, efficient, and excels in a fast-paced, evolving environment. Strong communication, teamwork, and decision-making skills are essential to provide high-quality medical care that meets each animal's needs and accounts for behavioral complexities. Who We Are The Adoption Center currently provides shelter and adoption for five groups of animals: • Animal victims of cruelty and neglect brought to us by the NYPD and our National Field & Disaster Response team, • Animals brought to us through our Community Engagement team, • Underage kittens and other medically compromised stray animals, • Animals surrendered by their owners and in need of adoption into new homes, • Animals transferred in from shelter/rescue partners Where and When You'll Work • The Adoption Center Veterinarian reports directly to the Senior Director, Veterinary Services and has no direct reports., • This role is an onsite role at our 92nd Street location and the schedule is Sunday-Wednesday, 9am-7pm (10-hour shift daily). What You'll Do At the ASPCA, we are passionate about minimizing fear, anxiety, stress and pain in our patients. Team members in this position are responsible for providing service and communication to clients, members of the public, co-workers, and patients that are consistent with ASPCA standards and Fear Free values. To succeed in this role, the Adoption Center Veterinarian will be a skilled clinician with a passion for attending to the welfare of each animal and the entire shelter population equally. The right candidate must be extremely well organized and efficient to operate in a fast-paced, continually changing environment. Finally, the staff veterinarian must also be an excellent communicator and team player, as well as someone who excels at guiding and coaching team members in providing quality medical care for animals. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new-hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $148,000-$156,000. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental and optional vision coverage., • Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. For more information on our benefits offers, click here. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: Provide High Quality Patient and Population Care: * Provide timely, high-quality, practical, compassionate and cost-efficient veterinary care to a wide range of canines and felines in accordance with shelter medicine principles and best practices * Provide skilled and efficient diagnosis and treatment of patients with timely recognition of, and planning for, conditions requiring care through the ASPCA Animal Hospital (AAH) * Practice and model low-stress handling techniques to minimize animal fear, anxiety, and stress * Maintain regular and close communication with veterinary colleagues in other ASPCA programs, including with AAH regarding care of hospitalized patients, Community Medicine (CM), Animal Recovery Center (ARC), Recovery & Rehabilitation Center (R&R), and Kitten Nursery (KN) staff regarding medical needs and animal flow between the populations * Ensure that in-house and foster animals receive medical exams upon admission and are provided with on-going care as appropriate; ensure veterinary care provided is aligned with, and contributes to, the efficient and humane flow of animals from intake through outcome * Direct patient care provided by medical team members * Maintain accurate and thorough documentation of all exam findings, test results, diagnoses, treatments and procedures, in accordance with principles of medical record-keeping. * Create Certificate of Veterinary Inspections (CVI) for animals being transported interstate * Closely collaborate with other departments, including ARC, Kitten Nursery, and R&R, and with other teams, including Operations and Behavior, at the Adoption Center to ensure the overall welfare of animals in our care, to effectively share information in a timely fashion with relevant stakeholders, and to ensure that decision-making regarding treatment, pathway plans, and outcomes for each animal is informed by all relevant considerations. * Play a leading role in daily Medical-Behavior-Sheltering rounds (daily rounds/pathway planning); ensure individual patients and the population are assessed daily and treatment/intervention recommendations are implemented in a timely fashion * Guide appropriate and timely decisions about euthanasia – with attention to animals' physical, medical, social and behavioral needs collectively * Monitor the health and welfare of the shelter population, identify potential disease outbreaks, and implement appropriate mitigation measures. Ensure effective use of quarantine and isolation spaces to manage individual animal needs and effectively protect population health; ensure appropriate designation and use of PPE * Perform humane euthanasia * Adhere to all protocols put forth by Occupational Safety and Health Administration * Follow and enforce all ASPCA Adoption Center SOPs; provide input to written SOPs and other related materials including information sheets and data sheets * Offer input and feedback on medical protocols and standards of care * Obtain continuing education as required by ASPCA and state licensing board * Provide medical information and representation to other ASPCA departments, public and media * Deploy with other ASPCA teams, including but not limited to Community Engagement, Community Medicine, National Field & Disaster Response, the Cruelty Recovery Center, and the Rehabilitation & Recovery Center per availability and programmatic needs. * Perform other duties as assigned by supervisor, department head, or SVP Teach and Coach Quality Patient Care: * With the Senior Director, Veterinary Services, contribute to a culture of learning at the Adoption Center, including ensuring a respectful and welcoming environment, active participation in goal setting and monitoring, clear expectations, and regular practice of feedback and after-actions * Model a standard of continual improvement in all aspects of Adoption Center care and handling of dogs and cats * Teach and mentor nursing and animal care staff on shelter medicine principles and Adoption Center shelter medicine protocols * Ensure the medical team provides timely adoption follow-up and foster support via email, phone and in-person; step in to handle situations that require a higher level of decision-making * Competently and compassionately explain animals' conditions to staff and responders with easily understood language. Provide mentorship for student externs and other potential teaching opportunities * Inform and advise relevant internal stakeholders of medical conditions of shelter animals, including outbreaks of infectious disease and concern for reportable disease * Attend interdepartmental, AC, Medical Staff meetings and training sessions * Mentor, train, and support rotational assessments for shelter medicine rotating veterinary residents, interns, and externs Qualifications * Ability to successfully work efficiently and calmly in a high-volume, fast-paced environment and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail * Ability to work well within a team and communicate effectively and respectfully with all levels of staff * Solid veterinary medical knowledge, including familiarity with shelter medicine principles and best practices * Strong clinical skills, including efficient diagnosis and treatment of cats and dogs for a variety of medical conditions * Excellent low-stress animal handling and restraint skills * Ability to teach and coach others * Excellent written and oral communication skills * Strong organizational skills and a high level of attention to detail * Basic computer skills, including Excel, Microsoft Office, and email; familiarity with PetPoint or other shelter software systems a plus * Able to lift 40 pounds * Able to work standing for 8 or more hours * Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience * Doctor of Veterinary Medicine (or equivalent degree) from an accredited veterinary college * Eligibility for licensure in New York State (NYS) as a veterinarian required; current licensure in NYS strongly preferred * USDA accredited in New York State or completed within 4 months of hiring * Minimum 3 years small animal clinical practice with at least 1year clinical shelter medicine experience managing both individual animal and population level care required * Veterinary internship and/or advanced clinical training in shelter medicine preferred * Fear Free shelter certified or completed within 60 days of employment Veterinarian License - Other Language: English (Required), Spanish Education and Work Experience: Doctorate: Veterinary Medicine (Required) Fear Free certified or completed within 60 days of employment, Minimum 2 years clinical practice involving cats, Prior experience and/or advanced training in shelter medicine strongly preferred, Veterinary Internship Preferred Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Who we are - Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: Help animals in need! Our highly skilled technicians play a crucial role in our program, working as a team with CM veterinarians and assistants to provide essential services to the pets and rescue animals that need us most. The ASPCA's Community Veterinary Clinic (CVC) offers high-quality, high-volume spay/neuter (HQHVSN), preventive care and treatment for minor illnesses and injuries. CM technicians build a wide range of skills and you'll use your education and license to its full extent exclusively concentrating on medical duties, working some days in spay/neuter surgery and others seeing appointments or assisting with out-patient procedures. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Work Schedule This is typically a Monday – Friday, 8 hour schedule with flexibility to work occasionally beyond the scheduled work day. Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $34.60 - $40.00 per hour This position is eligible for a minimum of a $1,500 signing bonus and a $1,500 retention bonus after one year of service. For more information on our benefits offerings,visit our website. Responsibilities: Responsibilities include but are not limited to: Medical * Care for 35-40 cats and dogs per day in spay/neuter surgery * Administer injections including anesthetics, pain medications, vaccinations and other medications * Intubate animals, place intravenous catheters, perform venipuncture and administer fluids as needed * Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases * Provide treatments and supportive care according to the CM Standard Operating Procedures and as directed by attending Veterinarian * Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques * Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient * Maintain all necessary controlled substance drug logs and patient records * Stay current in knowledge of emergency drugs and protocols * Ensure anesthetic machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly * Assist with humane euthanasia in accordance with ASPCA policy and CM protocols * Work with coworkers to clean and disinfect animal areas, equipment, instruments and facility while utilizing appropriate personal protective equipment * Provide support and medical services in special cases as needed, including evaluation of animals living in hoarding situations Customer Service * Communicate with all clients in a non-judgmental, effective and professional manner * Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks * Explain information provided by the veterinarian about an animal's condition to clients Other * Enter medical information into digital data bases as appropriate * Represent ASPCA in a professional and courteous manner * Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA) * Follow all written and verbally communicated CM Standard Operating Procedures * Collaborate and foster good communication with ASPCA colleagues * Participate in veterinary/medical training of CM staff, ASPCA staff and veterinary and technical students by coaching, discussion, and demonstration * Attend staff meetings and training sessions * Perform other duties as assigned Education and Work Experience: * Must have graduated from accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department. * Surgery/Anesthesia experience preferred Qualifications: * Must have current New York State Veterinary Technician License (or ability to obtain within 30 days of employment) * Excellent animal handling skills (cats, dogs) * Excellent customer service skills * Experience using a computer and navigating software applications * Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance * Ability to work standing for 8 or more hours * Ability to work independently and as part of a team * Ability to work efficiently and calmly under challenging conditions * Strong interest in animal welfare and serving underserved communities * Fear Free Shelter certification is required within 60 days of hire * Ability to exemplify ASPCA's core values and behavioral competencies Language: * English (Required) * Bilingual (Spanish) Strongly Preferred Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required), Spanish Education and Work Experience: Associates, Bachelors Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: The ARC (Animal Recovery Center) facility is dedicated to the recovery and rehabilitation of victims of cruelty and neglect admitted through NYPD and the ASPCA's Humane Law Enforcement (HLE) and Community Engagement (CE) programs. Our dedicated team of more than 45 sheltering, medical, and animal behavior professionals work closely with the ASPCA Animal Hospital, Forensics, Legal Advocacy and Investigations, Behavioral Sciences, Shelter Medicine Services, Community Engagement, Placement, and the Adoption Center teams to ensure coordinated response and operations, and holistic, balanced, high quality care for the animals we serve. The Licensed Veterinary Technician is responsible for a broad range of medical and administrative tasks in the ARC that serves animals admitted through the NYPD Partnership program. The LVT delivers compassionate nursing care and has a broad knowledge of animal science, medicine, and husbandry, including a basic knowledge of pharmacology, shelter medicine, behavior, and proficient mathematical skills. One of the most critical functions of this role is serving as a member of a team of medical, behavior and sheltering operations personnel, all dedicated to working together to provide holistic care for victims of cruelty and neglect. Responsibilities: Responsibilities will include, but are not limited to: Nursing and Shelter Population Care (50%) * Possess in depth knowledge and understanding of veterinary medical concepts * Care for up to 40 cats/dogs per day. * Provide compassionate and quality patient care at all times utilizing Fear Free/Low Stress handling, * Proficiency in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry. * Possess critical thinking and multi-tasking skills * Ability to prioritize and re-prioritize based on hospital, ARC and new case needs * Be familiar with infectious diseases, including their prevention and steps to reduce or eliminate transmission * Administer injections, animal vaccinations, medications, treatments, and supportive care measures as directed by departmental Standard Operating Procedures and attending Veterinarian. * Perform venipuncture, run diagnostic tests, and administer fluids as needed. * Maintain and compile weekly order of medical supplies inventory, including emergency drugs. * Ensure that supplies are in-date. * Ensure that all structures and equipment are functional. When equipment is not working properly report to the appropriate team or department for timely repair. * Maintain all necessary logs, inventory, DTM plates and patient records and checklists. * Create and manage accurate treatment sheets, surgery and procedure requests and medication orders * Stay current in knowledge of emergency drugs and protocols. * Accurately communicate information about an animal's condition to the direct care team. * Support the Medical Supervisor and other veterinarians in the planning and performance of humane euthanasia. Team, Administrative, Training (30%) * Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols * Provide leadership, onboarding and training to the direct care team and train new hires * Remain composed while working in fast-paced environment with changing priorities * Work well both independently and cooperatively as part of team. * Provide medical information and representation to other ASPCA departments. * Communicate all relevant and necessary patient information to ARC management and veterinarians * Communicate thorough and detailed patient updates (including behavior and operational information) to the on-coming LVTs. * Keep the veterinarians apprised of all medical issues. * Keep the behavior, management and medical teams apprised of all behavior and safety issues. * Adhere to all protocols put forth by Occupational Safety and Health Administration. * Follow, support and model all departmental Standard Operating Procedures. * Follow all behavior sedation procedures and communicate any needed deviation from the plans immediately to ensure the safety of the animals and the team. * Attend all daily shift rounds, monthly staff meetings and scheduled training sessions. * Give presentations/trainings to new and existing staff as directed * Delegate appropriate tasks to the direct care team. * Communicate in effective and professional manner with public and all ASPCA staff members * Administrative duties as needed * Perform other duties as assigned Housekeeping and Maintenance (20%) * Clean and disinfect kennels, transport carriers, equipment, and facility while utilizing appropriate personal protective equipment (PPE). * Follow all departmental PPE and cleaning protocols * Take inventory and stock supplies as needed. * Assist in keeping supplies stocked by noting when supplies are running low in all areas. * Make certain ARC, including exam rooms, common areas, playrooms, and kennels are kept clean and organized throughout the day. Appropriately direct the ICA's when needed. Exemplifies the ASPCA's Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team – that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact, specifically making change for animals Qualifications: * Ability to successfully work in a high-volume, fast-paced environment that combines emergency and shelter medicine and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail. * Must be able to handle multiple tasks at once and deal with high levels of stress in an environment of constantly changing priorities. * Excellent low stress animal handling skills. * Ability to work well within a team and communicate effectively and courteously with all levels of staff. * Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols * Maintain strict confidentiality when dealing with criminal cases. * The ability to work closely with behaviorally and medically compromised animals and feel comfortable working in an environment where humane euthanasia is performed on a regular basis. * Obtain continuing education as required by ASPCA and state licensing board * Deploy locally or nationally at least one time per year. * Dependable and ability to demonstrate regular and reliable attendance. * Team player and willingness to adjust schedule if operations require. * Ability to walk, bend, stand and reach constantly during a minimum 8-hour day, ability to lift 50 lbs. * Able to safely walk and handle dogs 100 lbs. or over, up and down stairs. * Basic computer skills, including Microsoft Office. Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary, this role offers a signing bonus. For more information on our Benefit offerings, click here. Join our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA. Additional Information * We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician (Required) 1 - 3 years' veterinary hospital and/or shelter experience preferred., Veterinary Technician Experience Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Job Description JOB SUMMARY The Shelter Aide assists and fills in for the House Manager. He/she is responsible for the monitoring of the residents, works closely with the supervisor, and communicates all activities of the house. JOB DUTIES • Embodies Eva’s Village’s core values, voice and tone in order to provide an exceptional and effective experience for our clients, funders, employees and volunteers., • Must be completely familiar with all rules and policies and procedures of the program., • Maintains the sign-in/sign-out sheets., • Maintains activities log with NA/AA meetings, van, etc., • Maintains the communication book., • Responsible for client data entry into the HMIS system., • Responsible for answering the phone, relaying calls, taking messages, and mail distribution., • Responsible for the security of the program., • Responsible for all incidents concerning resident problems being reported promptly., • Promptly reports to the transportation coordinator any problems concerning the van (maintenance, supplies or any household problems)., • Responsible for the arrangement of transportation of residents to meetings, hospitals, etc. and, if need be, may be asked to drive., • Interface with residents, referring their problems to the proper person resulting in the resident getting the assistance he needs., • Attends mandatory in-service and staff meetings., • Responsible for urine testing/breathalyzers and recording of tests and results., • Monitors and documents resident’s medication., • Responsible for assigning work details., • Responsible for seeing that resident meals are served., • Serves as a liaison between the residents and supervisory staff., • Reports all breakdowns and wear and tear to the maintenance department., • Oversees periodic special work details., • Responsible for daily inspection of rooms., • Assigns room and bed to new residents., • Arranges for NA/AA meetings in the house., • Performs crisis intervention when necessary., • Responsible for all office supplies and ordering when necessary., • Responsible for charting resident appointments., • Responsible for maintaining the calendar of all resident’s appointments with D.V.R., Welfare, PIC, food stamps, court dates, probation/parole, G.A.E.P. and medical clinic., • Monitors that residents are seeking jobs., • Monitors attendance at NA/AA meetings for all residents. EDUCATION: High School Diploma or GED equivalent EXPERIENCE: • Basic computer skills., • If in recovery, must have a minimum of one year of continuous abstinence, as well as working knowledge of the 12 steps. Must supervise residents in a fair and diplomatic manner. * Must possess the ability to diffuse crises. Benefits Include: Medical , Dental , Vision, Life Insurance, Retirement Plan. The actual compensation will be determined based on experience, education and qualifications.

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Lead Welcome Enthusiast! Job Description for Director of Front Office/ Lead Welcome Desk Enthusiast. POSITION TITLE: DIRECTOR OF FRONT OFFICE REPORTS TO: Director of Rooms POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. DUTIES AND RESPONSIBILITIES: • Trains, cross-trains and retrains all front office personnel., • Participates in the selection of front office personnel., • Schedules the front office staff., • Supervises workload during shifts., • Evaluates the job performance of each front-office employee., • Maintains working relationships and communicates with all departments., • Maintains master key control., • Verifies that accurate room status information is maintained and properly communicated., • Resolves guest problems quickly, efficiently, and courteously., • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel., • Reviews and completes credit limit report., • Works within the allocated budget for the front office., • Receives information from the previous shift manager and passes on pertinent details to the oncoming manager., • Checks cashiers in and out and verifies banks and deposits at the end of each shift., • Enforces all cash handling, check-cashing, and credit policies., • Conducts Monthly scheduled meetings of front office personnel., • Always wears the proper uniform. Requires all front office employees to always wear proper uniforms., • Upholds the hotel's commitment to hospitality., • Prepare performance reports related to the front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, and maintain close observation of daily house count. Monitor selling status of house daily. i.e., flash report, allowance etc., • Monitor high-balance guests and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are always, attentive, friendly, helpful, and courteous to all guest managers and other employees., • Monitor all VIP’s special guests and requests., • Maintain required pars of all front office and stationery supplies., • Review daily front office work and activity reports generated by Night Audit., • Review the Front office logbook and Guest feedback forms daily., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs., • Perform other duties as requested by management., • Must be able to lift and carry up to 40 pounds., • Must be able to stand in stationary position for longer periods of times up to 75% Powered by JazzHR xEJ4AD2V74

Job DescriptionDescription: Center for Hope and Safety is a non-profit organization in Bergen County, NJ dedicated to assisting victims of domestic violence and their children. We seek caring individuals who will participate in shelter operations relating to residents’ daily activities and general operational logistics. We're hiring for 1 Full Time (5 shifts per week) and 1 Part Time (2 shifts per week) positions. Responsibilities: • Answer the shelter and office telephones. Refer callers to appropriate staff and/or send them to voice mail. Screen hotline calls and/or refer callers to appropriate resources. Track all incoming calls on telephone log., • Assist in enforcing house rules and chore completion via checklists completion, room checks, fire drills, etc., • Maintain new client forms & intake files., • Record appropriate material in the Daily Log, such as house count at the beginning of each shift, progress notes, shift reports/summaries and other forms as needed., • Prepare weekly chore schedule., • Provide client transportation as per agency policy., • Help assign new residents to their rooms and prepare their personal care kits and linens; provide new clients with necessary items, complete the partial intake, and provide an orientation to the SH to new clients., • Conduct daily, weekly and quarterly house upkeep checks to identify major maintenance and decorative needs. Assist with the maintenance of all equipment and furnishings in the shelter.Requirements:, • HS Diploma required; advanced degree in Human Services plus one year related work experience preferred, • Prior DV experience a plus, • Driver's license and own car required, • Must maintain confidentiality of all information and all clients of the agency, • Strong organizational, communication and computer (Microsoft and Google Suite) required, • Ability to lift a minimum of 35 pounds necessary, • Ability to go up and down stairs to bring donations, groceries, and inventory down, • Must be legally eligible to work in the United States We are an Equal Opportunity Employer.

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Welcome Enthusiast. POSITION TITLE: Welcome Enthusiast/Front Desk Agent REPORTS TO: Lead Welcome Enthusiast/Director of Front Office POSITION SUMMARY: This is a part-time position, depending on business volume. Candidate must be flexible to work AM/PM & Mid-Shift. Schedules are done based on the needs of the hotel. This position would also require the ability to work the Overnight Shift/Night Audit shift. (SATURDAY and SUNDAY OVERNIGHT) Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Canopy brand standards of quality. Offer outstanding customer service and the “Simple Pleasures” needed to give all guests the “Positive Stay” promise. The position serves as the face of the hotel – the guest’s first, and usually most frequent contact, and as such is instrumental in revenue maximization, customer satisfaction, promoting repeat guests, and influencing the properties and the company’s reputation in the neighborhood. Often viewed as “Command Central” the Welcome Desk must be thoroughly trained and able to efficiently perform all emergency-related functions and duties. Night Auditor Duties: • Perform all end-of-day front desk and night audit functions., • Prepare, balance, post all necessary reports daily., • Remain calm and alert, especially during emergency situations and/or heavy hotel activity., • Make decisions and take action based on previous experience and good judgement., • Post and balance charges and settlements in a timely and efficient manner., • Greet customers immediately with a friendly and sincere welcome., • Use a positive and clear speaking voice, listen to and understand requests, respond quickly in a friendly manner with appropriate action and provide accurate information such as outlet hours and local attractions., • Follow up to ensure guest satisfaction., • Responsible for guest registration and check out., • Complete the registration process by inputting and retrieving information from a computer system and confirming pertinent information including number of guests and room rate., • Promote Canopy brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate., • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate., • Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances., • Verify credit cards for authorization using electronic acceptance methods., • Handle cash, make change and balance an assigned house bank., • Accept and record vouchers, traveler’s checks, and other forms of payment., • Post charges to guest rooms and house accounts using the computer., • Champion the use of POSITIVELY YOURS and CREATING A POSITIVE STAY., • Maintain correct procedures for hotel accounting, credit control and handling of financial transactions., • Analyze and generate reports and communicate information to enthusiasts and appropriate departments., • Monitor and maintain procedures for safety and security of guests, enthusiasts and hotel property., • Promptly answer the telephone using positive and clear communication., • Input messages into the computer., • Retrieve messages and communicate the content to the guest., • Retrieve mail, small packages and facsimiles for customers as requested., • Comply with attendance rules and be available to work on a regular basis., • Provide a professional image at all times through appearance and dress., • Have Knowledge of hotel property, amenities, area attractions and transportation., • Ensure compliance with all Brand Standards of Operations including all Guest Satisfaction programs., • Perform any other job-related duties as assigned. PREREQUISITIES: • As Welcome Enthusiast, must be friendly, energizing, positive and caring in all core aspects of the Canopy culture as defined., • Previous hotel front office experience preferred., • Highly organized, result oriented with the ability to be flexible with hours, days off, assignments and additional duties., • Must work well under pressure in a fast-paced environment and handle conflicting priorities., • Excellent written and verbal communication skills, • Strong computer skills, especially knowledge of Hilton's OnQ Property Management System, Microsoft Word and Excel 54Jrr1rw50

Job Description Job Title: Receptionist Reports To: Client Services Leadership About the Role As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don't just answer phones; you curate a 5-star guest experience. Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together. We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees. What You'll Do: • Master of First Impressions: Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly., • Communication Hub: Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude., • Access Control: Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail., • Operational Ninja: You're a team player who isn't afraid to jump in where needed. You'll be cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance., • Event & Meeting Support: From ordering top-tier catering to setting up high-tech conference rooms, you ensure every meeting goes off without a hitch., • Customer-Obsessed: You are driven by client satisfaction and have a "no task is too small" mentality., • A Natural Professional: You possess a polished appearance, excellent English communication skills, and the ability to stay calm under pressure., • Tech-Savvy: You're comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers)., • Detail-Oriented: You notice the small things—a dying plant in the lobby, a low toner alert, or an unreturned visitor badge—and you fix them before anyone else notices. The Requirements • Education: High School Diploma or equivalent required., • Experience: 1–3 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred)., • Physical Agility: This role keeps you moving! You should be comfortable walking, standing, and occasionally lifting up to 40 lbs., • Reliability: You are punctual and ready to own your assigned work hours. Why Join Our Team? This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every single day. Think you have the 5-star spark we're looking for? Apply today! Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$23.85—$23.85 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Join the Bold Side of Retail! Sales Associate - Garden State Plaza (on-site) Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sale worldwide (and counting!), we're on a mission to redefine bold standards in retail. The Opportunity Reporting to the Store Manager, the Sales Associate guarantees a consistently high customer experience within the store utilizing Psycho Bunny’s core values and service standards. Your Daily Adventures • You will assist with the store’s visual directives and maintain standards of housekeeping., • You will develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment., • You will protect store assets and inventory through awareness of loss prevention procedures and will report any violations to a supervisor., • You will employ an authentic approach to clienteling and building long-term relationships with customers with a focus on building sales., • You will build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail., • We require a minimum of 1 year of retail sales experience., • You are naturally competitive and possess an outgoing and fun personality., • You demonstrate a passion for providing outstanding customer service., • You are able to work a flexible schedule, including nights, weekends and holidays., • You have strong communication skills and the ability to foster a customer-focused selling culture., • You have the capacity to work collaboratively with all other Psycho Bunny team members to achieve your goal. Compensation • The salary will be determined based on your work location, knowledge, skills, and competencies. Why Choose the Psycho Bunny Life? • Sweet discount on the coolest fits, • Room to grow in a rapidly expanding brand, • Surrounded by smart and passionate people Ready to Set a Bold Standard? • Apply now to join and show us what makes you uniquely bold! Diversity & Inclusion Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions. Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. We thank all applicants; however, only those selected for an interview will be contacted.

Job DescriptionBenefits: • 401(k) matching, • Competitive Compensation, • Great Work Environment Responsibilities • Greet patients who walk through the door, • Ascertain their needs and get them checked in, • Verify Medical Insurance, • Answer the phone and schedule appointments or answer patient questions, • Send medical records, as needed, • Answer routine questions and provide answers about clinic and operations with clear articulation, • Scheduling appointments and medical tests for patients, • Opening and Closing clinic and reporting on procedures, • Maintaining a clean waiting room, • Performing additional clerical duties as neededQualifications, • Bilingual, • Strong customer service skills, • Excellent organizational skills, • Attention to detail, • Familiarity with basic computer programs, such as the Microsoft Office suite, • Familiarity with various insurance plans and verification process, • Previous medical office experience desired

Job DescriptionDescription: PURPOSE: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. This position is part of a collective bargaining agreement with the Hotel and Gaming Trades Council. RESPONSIBILITIES: • Approach all encounters with guests and associates in a friendly service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations., • Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met., • Handle requests for information mail and messages in an efficient and courteous manner., • Answer guest inquiries about hotel service facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment etc., • Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenarios., • Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Use proper two-way radio etiquette when communicating with other associates., • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds, • Be fully familiar with the brand frequency program, level, and awards., • High School diploma or equivalent required; College course work in related fields helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high-pressure situations., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays, • Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.) This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status. Requirements:

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

The Receptionist is the heartbeat of our operation, serving as the essential first touchpoint in the laboratory workflow.With precision and poise, this role ensures every process flows seamlessly, keeping the entire operation running like a finely tuned machine.Answering calls at a high volume, tran

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr).Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation.Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years.We're looking for a

Cardinal Health - - Responsibilities: Follow SOPs to process and ship orders; Cross-train in multiple warehouse areas; Receive and scan incoming boxes with RF scanner; Operate material handling equipment (pallet jacks, forklifts, order pickers); Palletize and pack items for shipment.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

OnTrac - 130 Central Avenue - Responsibilities: Unload trailers and sort packages by zip codes; Load trucks for deliveries; Be a team player everyone works together to get the job done; Maintain safety and a clean work environment; Follow safety protocols.

PrideStaff - 94th Avenue - Responsibilities: Perform general manual labor as needed; Load and unload trucks; Unload airline ULDs; Complete light paperwork and basic computer tasks; Operate forklift.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl