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Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The Muse New York, NY Overview: The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities: • Establish hotel pricing levels in all segments and all room types., • Responsible for the daily room inventory management process and daily pricing process., • Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management., • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency., • Analyze local events and activities and project the effect of opportunities they create., • Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts., • Perform unconstrained demand analysis to determine optimal business mix., • Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts., • Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits., • Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system., • Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis., • Prepare annual Rooms revenue budget., • Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning., • Prepare and present monthly and or quarterly presentations to ownership., • Ensure all distribution channels have correct content and pricing., • Develop and maintain a close relationship with the market manager of all OTAs to maximize the opportunities with these channels., • Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community, • Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events., • Responsible for Digital Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc., • Establish and communicate sales strategy for day, week, month and rolling 12 months., • Communicate any strategy changes or update any calendars for the sales team to use., • Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Highgate Hotel Business Review (HHBR) morning meeting., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Manage and communicate group cut off dates and verify pick up to actual block and cut-off dates., • Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance., • Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue., • Review Agency 360 reports for trends, booking windows and sources of business as well as rates compared to competition., • Review volume account production with Transient Sales Manager and Director of Sales., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 4 years experience in the Revenue Management field, • Bachelor’s Degree, • In-Depth knowledge of all industry reports such as STR, Agency 360, Demand 360, OTA Insights etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Ability to communicate clearly both verbally and in writing, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Hilton Garden Inn New York Times Square Central is a brand new hotel ideally located on famous 42nd Street, steps from Broadway theaters, Restaurant Row & more. The hotel offers 282 brand-new guestrooms with king or two queen beds plus modern in-room amenities. Overview: The Complex Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for an assigned portfolio of hotels. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. This role is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities: • Establish hotel pricing levels in all segments., • Responsible for the daily room inventory management process and daily pricing process., • Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management., • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency., • Analyze local events and activities and project the effect of opportunities they create., • Understand the macro and micro-economic variables affecting supply and demand in the local marketplace, and use this knowledge to create accurate operational and financial room revenue forecasts., • Perform unconstrained demand analysis to determine optimal business mix., • Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts., • Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits., • Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system., • Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis., • Prepare annual Rooms revenue budget., • Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning., • Prepare and present quarterly presentations to ownership., • Ensure all distribution channels have correct content and pricing., • Develop and maintain a close relationship with the market manager of Third Party Intermediaries to maximize the opportunities with these channels., • Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community, • Coordinate survey activities involving marketing and service opportunities to further enhance revenue potential., • Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events., • Responsible for Internet Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc., • Establish and communicate sales strategy for day, week, month and rolling 12 months., • Communicate any strategy changes or update any calendars for the sales team to use., • Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Highgate Hotel Business Review (HHBR) morning meeting., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Manage and communicate group cut off dates. Run a group rooms control log (GRC) as well as pick up report from Property Management System (PMS) for 90 days. Verify pick up to actual block, cut off date, and whether or not you should extend, etc., • Update the Daily Market Segment Analysis (DMSA). Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance., • Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue., • Review Hotelligence reports for trends, booking windows and sources of business as well as rates compared to competition., • Review volume account production with Transient Sales Manager and Director of Sales. Qualifications:, • At least 4 years experience in the Revenue Management field, • Bachelors Degree required., • In-Depth knowledge of all industry reports such as STR, Hotelligence, Market Vision, etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required. Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Experience a new luxury and drive to move forward at Courtyard New York Manhattan Midtown East. Located just steps from Grand Central Station our hotel in Manhattan provides easy access to Radio City Music Hall, Central Park Zoo and more of Midtown Manhattans most popular attractions particularly Times Square. Contemporary art welcomes you when you enter the lobby of our Manhattan hotel and begin enjoying the elevated amenities of free high speed WiFi, a 12th floor lounge and a 24 hour fitness center. Fuel your day at our hotel in Midtown East Manhattan with a bite at our American eatery, Table 866 serving delicious breakfast and Starbucks coffee. After an exciting day exploring Midtown, retreat to our spacious guest rooms. Most rooms include pullout sofas to enjoy crisp linens, premium movie channels and spectacular city views. Traveling to New York for business. Take advantage of our large in-room workstations and ergonomic chairs or use our business library with signature media pods. Overview: The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests. Responsibilities: • Answer telephone and email messages. Respond accordingly., • Open and distribute mail., • Maintain and stay abreast of the latest computer programs/innovations (as applicable)., • Filing of all pertinent correspondence in a timely manner., • Type all correspondence pertaining to department., • Maintain adequate inventory of office supplies., • Responsible for the smooth operation of the office., • Type and distribute meeting minutes., • Maintain trace file as needed., • Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only), • Assist with daily operations of the Business Center as needed., • Assist in copying/faxing/mailing., • Greet guests/clients/employees when necessary., • Attend meetings/training as required by management. Qualifications: • High School diploma or equivalent required and/or experience in a hotel or a related field preferred., • At least 3 to 5 years of progressive experience in a hotel or related field preferred., • College course work in related field helpful., • Computer knowledge/skills required., • Flexible and long hours sometimes required., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

We are looking for a strategic and service-driven Client Relations Manager to oversee critical office services, ensuring seamless operations and an exceptional client experience. This role is responsible for managing mail, print/reprographic and records departments while fostering strong client relationships and driving process improvements. The ideal candidate is a proactive leader with a passion for efficiency, customer service, and team development. Key Responsibilities: • Client Relations & Service Excellence: Act as the primary point of contact for clients, ensuring satisfaction, addressing concerns, and identifying opportunities for service enhancements., • Operational Oversight: Manage day-to-day operations across mail, duplicating, facilities, reception, records, and conference room support to ensure smooth, high-quality service delivery., • Team Leadership: Lead, mentor, and develop a team, ensuring they are equipped to provide top-tier client support. Conduct performance reviews, provide coaching, and manage staffing needs., • Process Improvement & Compliance: Identify opportunities for efficiency, implement best practices, and ensure compliance with company policies and service agreements., • Financial & Contract Management: Oversee budgets, monitor financial performance, and maintain adherence to client contracts and service agreements. What We’re Looking For: • 3+ years of experience managing office services, facilities, or client relations in a fast-paced environment., • Legal/law firm experience highly preferred., • Strong leadership skills with the ability to motivate and develop a high-performing team., • Exceptional problem-solving abilities and a commitment to operational excellence., • Excellent communication and relationship-building skills., • Proficiency in Microsoft Office and familiarity with records management systems is a plus. Why Join Us? • Opportunity to lead and make a tangible impact in a client-focused role., • A collaborative and supportive work environment. Equal Opportunity Employer We are committed to creating an inclusive workplace and providing equal employment opportunities to all individuals regardless of race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected under applicable law. Apply today to become a key player in delivering exceptional client service and operational excellence!

Front Desk Receptionist Kalustyan Corporation – Union, NJ Full-Time Hours: 8:30am- 5:00pm Job Description: Kalustyan Corporation is seeking a professional and friendly Front Desk Receptionist to manage front desk operations and support office administration. This role is ideal for someone organized, customer-focused, and ready to keep our office running smoothly. Key Responsibilities: -\tGreet visitors and provide a positive first impression -\tAnswer, screen, and direct incoming calls -\tHandle incoming/outgoing mail, packages, and deliveries -\tSchedule meetings and maintain conference room calendars -\tMaintain office supplies, equipment, and records -\tSupport onboarding and basic administrative tasks -\tAssist with basic accounting tasks such as organizing invoices and reconciling receipts -\tPerform general clerical duties such as data entry, scanning, copying, and document preparation -\tKeep reception and common areas clean, organized, and welcoming Qualifications: -\tHigh school diploma or Equivalent -\t1+ years of experience in receptionist or office support roles -\tProficient in Microsoft Office Suite (Excel, Word, Outlook) -\tStrong organizational, multitasking, and communication skills -\tProfessional, customer-focused, and dependable Compensation & Benefits: Starting at $17-$19/Hour (based on experience) Health, dental, and vision insurance Paid time off, including vacation, sick leave, and holidays Opportunities for professional growth and development Supportive and collaborative team environment

Job Description Client is seeking Executive Assistant to support multiple Senior Executives. This role will be onsite in NYC. Pay rate is $30-$32/hourly: Must have strong interpersonal skills, the ability to manage multiple tasks at once, and a wide breadth of experience managing clerical responsibilities. Onsite! 3 Month contract to start. • Manages and maintains daily personal and professional schedule including compiling daily calendar reports and weekly schedule previews., • Provides proactive administrative and technical support including but not limited to; heavy calendar management, scheduling meetings and room reservations, lunches, ordering catering for company-sponsored events, and creating reports and spreadsheets to track departmental and company data. Must be able to navigate multiple time zones., • Receives and screens telephone calls and operates as a liaison between the executive and team, artists/artist managers, attorneys, internal, external, national and international business partners, • Manages event planning and travel arrangements including but not limited to booking travel, managing reservations, check-in for flights as well as being on standby whilst Executive is in transit, • Maintains/orders office supply inventory and distributes mail for the Executive, • Acts as Office Manager for team, prioritizes the office workload and works collaboratively with internal business partners to meet assigned deadlines. Suggests new and efficient ways to run the office and troubleshoots any challenges, • Manages invoice management, department spend, annual budget tracking and forecasting if needed, • Assists with special projects by serving as the project manager, setting goals, monitoring progress, staying within budget and meeting assigned deliverables., • Prepares presentation templates., • Handle sensitive and confidential information with discretion., • Passionate about building community, • Proactive, flexible, and responsive to the needs of the team and Executive., • Awareness and interest in marketing in music and the creative industries., • Ability to evaluate and analyze data, develop reports and spreadsheets., • Passionate about building community, • Excellent oral and written communication skills, detail orientation and demonstrated organizational, project management, and time management skills., • Working knowledge of office software (Google Apps, Microsoft Office, Excel, Google Suite, Zoom, Adobe Suite, Concur, additional organizational software)., • Ability to work with a diverse and dynamic group of teammates., • Must be dependable, punctual, conscientious, courteous and flexible., • Have a proactive approach to problem-solving with strong decision-making skills., • Ability to keep information highly confidential and to use discretion., • Strong work ethic and positive attitude, • Ability to interact comfortably and effectively with employees of the company at all levels including Executive Management Estimated Min Rate: $22.40 Estimated Max Rate: $32.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:

Our client, a dynamic investment firm, is seeking a polished and proactive Receptionist to support their Midtown office. This individual will help to ensure a seamless and professional experience for guests and employees alike. The ideal candidate is resourceful, highly organized, and comfortable operating independently in a fast-paced, team-oriented environment. This is a great opportunity to join a well-established, collaborative team. This role is in-office, 5 days a week. Responsibilities: • Serve as the first point of contact, answering and directing incoming calls with professionalism and efficiency, • Greet and assist guests, ensuring a welcoming and polished office environment, • Maintain reception, conference rooms, and common areas to a high standard, • Coordinate conference room scheduling, setup, and breakdown (including technology and catering), • Manage office and kitchen supplies, ensuring all areas are fully stocked and organized, • Coordinate catering for meetings and internal events, • Handle incoming and outgoing mail and deliveries, • Assist with firm events and administrative projects, • Maintain contact lists, • Provide general administrative support and assist with ad hoc tasks as needed Requirements: • 1-2+ years of relevant experience, • Proficiency in Microsoft Office, • Strong organizational skills and attention to detail, • Ability to work independently with excellent follow-through, • Strong written and verbal communication skills, • Ability to manage multiple priorities in a dynamic environment, • Bachelor’s degree required Salary: $65–$80K (DOE) + Discretionary bonus opportunity + Great benefits and PTO + Perks Hours: 8:30am–5:30pm (with flexibility as needed) In-office, five days per week

THE CLIENT Our client, a globally recognized investment firm headquartered in New York, is known for its high-performing, collaborative culture and commitment to integrity, professionalism, and thoughtful growth. The firm’s New York office is a dynamic environment where team members are valued and supported. This is a fantastic opportunity to join a well-established organization in a front-facing role that offers visibility, variety, and room to grow. THE ROLE The firm is seeking a polished and personable Receptionist to manage front-of-house operations and serve as the first point of contact for visitors, clients, and internal staff. This role is ideal for someone who is eager to learn, enjoys interacting with people, and thrives in a professional, fast-paced environment. The Receptionist will work closely with the administrative and operations teams and will be a key contributor to the firm’s welcoming and efficient office culture. Key responsibilities include, but are not limited to: • Greeting and assisting guests, clients, and vendors with professionalism and warmth, • Managing incoming calls and directing inquiries appropriately, • Coordinating meeting room bookings and ensuring spaces are tidy and well-prepared, • Supporting general office operations and administrative tasks, • Assisting with mail, deliveries, and courier services, • Partnering with internal teams to support events and office initiatives, • Maintaining a polished and organized front desk area THE CANDIDATE The ideal candidate will be well‑presented, personable, and confident, with a natural ability to make others feel welcome. While attitude and potential are highly valued, candidates should have at least some prior reception experience. The firm is open to individuals who demonstrate strong potential, a positive mindset, and a genuine willingness to learn and grow. Key qualities include: • Friendly, communicative, and approachable demeanor, • Strong organizational skills with excellent attention to detail, • Ability to remain calm, professional, and polished under pressure, • Eagerness to contribute and develop within the firm, • Reliable and punctual with a strong sense of responsibility, • Previous receptionist or front‑of‑house experience within finance or a corporate setting is required THE COMP/BENEFITS • Full-time, on-site role, • Core hours: 9:30am – 5:30pm, • Base salary: $65K - $75k + overtime + discretionary bonus, • Excellent benefits package Joss Search is proud to be an Equal Opportunity employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences and bringing our community together

Founded in 2005, CIFC Asset Management LLC (together with its affiliates, “CIFC” or the “Firm”) is a global credit manager with $40+ billion in assets under management. CIFC focuses across multiple disciplines including CLOs, structured credit, corporate credit, and opportunistic credit, as well as direct lending. Headquartered in New York, and serving over 400 investors globally, we have approximately 200 employees with over 95 investment professionals averaging 14 years of credit experience. We are guided by a rigorous investment process, with an acute focus on downside risk protection and bottom-up fundamental credit research applied across our disciplines. For more information, please visit CIFC’s website at The CIFC Administration group reports to the Head Administration Officer and is responsible for providing superior support. The group works together as a team, covering and backing up one another to ensure smooth coverage of all the firms’ needs. Responsibilities: • Greet guests and direct them to appropriate conference rooms, • Contact CIFC host when guests arrive, • Answer incoming calls, • Assist in preparation of marketing materials for meetings (binding books), • Efficiently maintain conference room calendar, • Provide and facilitate catering for meetings, investor luncheons, etc., • Liaise with building regarding issues or needs, communicating directly with building maintenance or support personnel, • Register guests with building security, • Serve beverages to guests, • Obtain ID cards for new employees and replacements as needed, • Order business cards for employees, • Sort and distribute mail and packages, • Mail and FedEx (i.e. postage, airbills, Certified Mail, etc.), • Maintain and tidy copy rooms and pantries, • Orders office supplies and pantry items, • Stock copy rooms and pantries, • Assist other admins with special projects as needed, • Communicate with vendors when equipment repairs are needed, • Assist in coordinating firmwide events Qualifications: • Education: Bachelors Degree, • Financial Services experience a plus, • Organized and has the natural ability to multi-task and balance priorities, • Upbeat disposition, eager to assist employees / clients, • Excellent communicator; both written and verbal, • High attention to detail, and dedication to follow tasks through to completion, • Professional presentation, ability to interface with senior executives, • Strong problem-solving skills and work ethic, • Self-starter, ability to take control and manage tasks appropriately, • Knowledge of Microsoft Office Suite; Word, Excel, and PowerPoint

Client Services II Representative- Device Maintenance US-NY-New York Job ID: 34360 Type: Full-Time of Openings: 1 Category: Office Services NY - NY-NYC Health-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements., • Responsible for communicating and training team in changes to workflow or procedure., • Oversees and manages daily and monthly records on service activity., • Effectively communicates with the client and staff., • Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. This position will support our customer at site locations in Bronx, NY 10461. In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 to $23.37/ hr • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience., • Prior experience in a customer service environment., • Good computer skills/technical knowledge., • Ability to multitask and prioritize in order to meet deadlines., • Good customer service and communication skills., • Ability to work with minimal supervision., • Ability to work OT as needed., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary)., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ___ and connect with us on LinkedIn at ___. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ___ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site ___, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ___. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI15d687e8c290-37820-40427662

Citi Trends is seeking a professional, organized, and customer-focused Receptionist / Office Manager to support our New York office. This individual will serve as the face of the office, creating a welcoming experience for visitors, associates, and business partners while ensuring the office operates smoothly and efficiently. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys supporting senior leaders and cross-functional teams, and can effectively balance front desk responsibilities with office operations, coordination, and administrative support. Key Responsibilities Reception & Front Desk Support • Greet and assist visitors, candidates, vendors, and associates in a professional and welcoming manner, • Answer and direct incoming calls, emails, and deliveries, • Manage visitor sign-in procedures and maintain office security protocols, • Coordinate conference room scheduling and prepare meeting spaces for internal and external meetings, • Support interview scheduling and candidate hospitality for recruiting visits, • Receive, sort, and distribute incoming mail and packages Office Management • Maintain office supplies, kitchen inventory, and general office organization, • Coordinate with vendors for office services, maintenance, repairs, cleaning, and deliveries, • Manage relationships with building management and service providers, • Ensure common areas, conference rooms, and office spaces remain clean, organized, and presentable, • Assist with planning office events, team meetings, celebrations, and employee engagement activities, • Support onboarding logistics for new hires, including workspace setup, supplies, badges, and equipment coordination, • Partner with IT, HR, and Facilities teams to address office-related needs Administrative Support • Provide administrative support to leaders and cross-functional teams as needed, • Assist with travel arrangements, expense reports, calendars, meeting coordination, and presentation preparation, • Support invoice processing, office budgets, and vendor payment tracking, • Maintain office records, contact lists, and filing systems, • Assist with special projects and ad hoc assignments as needed Qualifications • 3+ years of experience in a receptionist, office manager, administrative assistant, or similar support role, • Prior experience supporting a corporate office environment preferred, • Strong organizational skills with the ability to manage multiple priorities simultaneously, • Excellent verbal and written communication skills, • Professional presence with strong customer service skills, • High attention to detail and follow-through, • Strong proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, and Word, • Experience coordinating meetings, events, and office operations, • Ability to handle sensitive and confidential information with discretion, • Self-starter with the ability to work independently and anticipate needs Preferred Qualifications • Experience supporting retail, fashion, merchandising, or creative office environments, • Experience working with vendors, building management, and office budgets, • Familiarity with travel booking, expense reporting, and onboarding coordination Physical Requirements • While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly. What We Offer At Citi Trends, you will have the opportunity to work in a collaborative, entrepreneurial, and fast-moving environment where your contributions will directly impact the day-to-day success of the New York office. We offer competitive pay, comprehensive benefits, career growth opportunities, and the ability to be part of an organization focused on growth and transformation. Citi Trends is an Equal Opportunity Employer Citi Trends is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

SSI (U.S.) Inc. d/b/a Spencer Stuart Spencer Stuart is an equal opportunity and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Location: New York Full/Part Time: Full time Req ID: R4695 Position Summary Spencer Stuart hosts many visitors from around our firm, as well as clients and candidates. Our goal is to present each person with a warm, professional and discreet experience. The Office Services Coordinator is the first voice, face and experience for many people within and outside of our firm, this individual must exude our brand promise. Given the pace and volume of Spencer Stuart's business, as well as the exposure to and interaction with senior executive and board level individuals, there is an expectation that we embrace and deliver seamless teamwork. The quality of service, communication and care must be at the pinnacle of hospitality and professionalism. The constant flow requires focus, precision and attention to detail. In addition, the expectations of an elite professional services firm require creating a comfortable, nuanced and high-touch experience for each visitor. The Office Services Coordinator will be responsible for answering, screening and managing all calls to the office's main line and NA main switchboard (as requested), as well as managing all aspects of front desk operations and related tasks in a highly efficient manner, ensuring no detail is overlooked. This individual also will be responsible for providing administrative support to all members of the staff, as directed, to assist with workload balance within the office. The successful candidate will serve as the local office ambassador, internally and externally, and demonstrate interest and participation in the overall successful operation of the office by exhibiting a high level of involvement in a team environment. A summary of the core personal attributes and requirements include, but are not limited to, the following: • Exhibit a positive, professional and poised presence, both on the phone and in person., • Demonstrate punctuality, reliability and dependability in attendance., • Demonstrate flexibility with regard to required work hours., • Possess a high degree of self-confidence in abilities, and exhibit a "can-do" attitude., • Demonstrate proficient knowledge of all Microsoft Suite applications (Word, PowerPoint, Outlook, Excel)., • Demonstrate exceptional verbal and written communications skills, including grammar, language and editing skills., • Possess a high level of maturity, integrity, honesty and adherence to the principles of confidentiality in all aspects of the individual's professional duties., • Possess superior organizational skills and a demonstrated ability to juggle multiple priorities in a fast-paced environment., • Be a motivated self-starter who can work extremely well under pressure and who is capable of disciplined, independent thinking and exercising excellent judgment with little or no direction. The base compensation range for this position is $65-70k per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: • Retirement savings plan with discretionary profit sharing contribution and employer match;, • PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable;, • Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account;, • Life Insurance, and short-term and long-term disability insurance;, • Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and, • Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage Key Relationships Reports to • Administrative Manager (solid line) Other key relationships • Executive Engagement Administrators, • Associates and Analysts, • Other Spencer Stuart Personnel Key Responsibilities • Answer/handle all main switchboard calls in a timely and efficient manner., • Greet/welcome all clients, candidates and visitors, offer a beverage and escort individuals to the appropriate location within the office., • Coordinate and allocate all internal and external office room reservations for our flexible workplace. Use judgment and influence to accommodate all of our on-demand needs., • Be an active participant in creating the office culture by sharing, collecting and administering ideas for a positive workspace that embodies the company culture., • Actively participate in cross-office collaboration with other Office Services Coordinators to create consistency and share best practices., • Assist in all areas of coordination for office events, client meetings and collaboration opportunities., • Assist the administrative manager as a liaison with property management to facilitate repairs and other building-related matters that affect and pertain to the overall general management of the office., • Tidy all visitor rooms, conference rooms and videoconference rooms after each use., • Pick up and distribute office mail, newspapers, FedEx, UPS and other packages, and post mail each day., • Responsible for maintaining and ordering all office supplies, production room materials, cafe grocery orders and other materials, as requested., • Facilitate service calls for office equipment and maintain required meter readings for copiers, postage machines, binding equipment, AED machines and individual office printers., • Provide assistance to consultants, visiting consultants, administrative manager and EA staff with assignment -related production requirements and data entry, to include:, • Printing/faxing/copying/binding documents, • Creating FedEx/UPS labels, • Arranging courier services, • Other collateral duties, as required, by the administrative manager, • Send an internal office email every afternoon announcing all guests/events for the following day. Ideal Experience • Minimum of 3-5 years of administrative experience in a professional environment that is production oriented, • Ideally, experience as a receptionist and/or administrative assistant in a fast-paced, professional office environment that is production and administratively oriented. Prior experience in a professional services organization is preferred but not mandatory., • Typing speed of 50 wpm is preferred, • Excellent written and verbal communication skills, • Ability to handle a variety of tasks simultaneously; adept at prioritizing and balancing workload and maintaining a strong focus on and attention to detail, • Proficient in Microsoft applications (Word, Outlook, PowerPoint, Excel), • Proficient in proofreading and editing documents Critical Capabilities Project Coordination/Management Manage all job responsibilities to ensure smooth, high-quality outcomes (as measured by year-end performance appraisals and ongoing feedback), while working on multiple priorities and potentially short timelines that involve team members with varying styles. The ideal candidate will do this by: • Building collaborative relationships externally and internally, including with individuals in other Spencer Stuart offices and practices., • Participating in and guiding teams while fostering an environment of mutual trust., • Identifying and assisting in managing the needs and expectations of the internal and external team., • Communicating appropriately and effectively with all levels and diverse cultures., • Utilizing effective, high-level written and oral communication skills., • Providing constructive guidance and feedback, and openly receiving the same., • Remaining optimistic and positive - even under stress - and facing challenges by looking for solutions, offering support to colleagues who are in need and reaching out for support when necessary. Power-User of Technology Leverage technology systems to their fullest potential to increase and maintain efficiency in an environment where technology changes constantly and productivity demands remain high. The ideal candidate will do this by: • Embracing and actively participating in training opportunities., • Proactively seeking guidance/coaching from peers or corporate trainers to augment/improve any potential deficiencies in skills., • Utilizing tools such as Outlook, the Microsoft suite of products and a relational database to their fullest potential to produce/implement the most efficient end result, to include using the calendar features to schedule, track and notify people of meetings and scheduling changes. Personal Characteristics • Exhibits a professional presence and appearance at all times, as well as sensitivity regarding the confidential nature of executive search., • Possesses and demonstrates a high degree of comfort working in a fast-paced and openly communicative, yet confidential, environment., • Demonstrates a high level of respect for and adherence to the team approach and firm values., • Expresses self-confidence by maintaining a balanced perspective, showing maturity, exercising good judgment and unemotionally addressing issues on merit., • Is extremely polite, caring and outgoing - someone who builds rapport easily and cultivates positive relationships., • Remains calm under pressure., • Is proactive and a quick study, as well as a self-starter., • Is decisive, productive and well-organized., • Remains flexible and willing to learn and take on additional responsibilities., • Possesses a genuine and conscientious desire to serve the firm, both internally and externally. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law. Please see job description PI284070765 Job distributed by ___.

The Administrative Assistant / Reception Services professional is the first point of contact for the firm and plays a key role in delivering an exceptional client and visitor experience. This position provides comprehensive support across reception, concierge, conference, and administrative functions in a fast-paced professional office environment. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining a polished and professional demeanor. Location: Onsite, 5 days per week in Livingston, NJ Schedule: Monday–Friday, 8:00 a.m. – 5:00 p.m. Key Responsibilities Reception Services • Serve as the primary point of contact, creating a professional and welcoming experience for all guests, • Greet, register, and direct visitors to appropriate offices or meeting spaces, • Answer and route incoming calls via a multi-line phone system, • Issue temporary badges and vendor access passes, • Maintain and update visitor information in the management system, • Escalate medical emergencies and security concerns to appropriate personnel, • Coordinate parking validation and car service reservations, • Maintain office directories and phone lists, • Ensure reception areas and beverage stations are clean, organized, and fully stocked Provide day-to-day operational support to firm professionals, including: • Preparing binders, transcripts, and presentation materials, • Managing print, scan, and copy production and distribution, • Handling fax communications, • Processing incoming USPS and accountable mail, • Coordinating outgoing mail and shipments, • Performing light document editing and formatting, • Ordering, stocking, and maintaining office supplies, • Monitoring and maintaining supply inventory levels (par levels), • Set up and break down conference rooms based on daily schedules and requirements, • Ensure all conference room furniture, equipment, and fixtures are properly maintained and secured, • Participate in daily planning meetings to review event and room setup needs, • Arrange and remove equipment such as chairs, whiteboards, and easels, • Coordinate food and beverage delivery and setup for meetings, • Restock pantries, kitchens, and break areas, • Professional, client-focused demeanor with strong customer service skills, • Prior experience in a corporate or professional office environment preferred, • Proficiency with:, • Multi-line phone systems, • Microsoft Outlook (calendar management), • Microsoft Excel, • Data entry and internet research, • Strong organizational and multitasking abilities, • Ability to lift and move up to 40 lbs., and transport items using a wheeled cart (up to 75 lbs.) The compensation for this role is up to $30.00 per hour, with potential eligibility for an annual bonus. Final compensation will be based on location, experience, skills, and qualifications.

We are a globally recognized luxury brand with a strong heritage rooted in craftsmanship, creativity, and innovation. Known for delivering exceptional client experience, we are equally committed to fostering a refined and high-performing workplace environment for our teams. The Office Manager will act as a central point of coordination across teams, supporting a highly polished, efficient, and welcoming office environment. This individual will also play a key role in supporting internal events and employee engagement initiatives, contributing to a strong and connected company culture. This role is based in Midtown New York and requires in-office presence five days per week. Key Responsibilities Office Operations & Facilities • Oversee daily operations of the corporate office, ensuring a clean, organized, and high-standard environment, • Manage reception and front-of-house experience, including mail, deliveries, and visitor coordination, • Serve as the primary point of contact for all office-related needs, including conference room coordination and general support, • Partner with building management and vendors to oversee maintenance, repairs, and facility services, • Manage office supplies, equipment, and purchasing in alignment with company policies and budgets, • Coordinate office layout, seating arrangements, and internal moves, • Ensure all shared spaces and resources are maintained to a consistently high standard Vendor Management & Procurement • Source, negotiate, and manage relationships with external vendors (catering, office services, facilities support), • Obtain and compare quotes, ensuring cost-effective and high-quality solutions, • Track invoices and manage vendor-related budgets and approvals Employee Experience & Engagement • Support the planning and execution of internal events, meetings, and office initiatives, • Coordinate logistics for in-office activations, including vendor sourcing and on-site execution, • Partner with HR and cross-functional teams to support employee engagement efforts, • Contribute to maintaining a welcoming, inclusive, and elevated office culture Administrative & Operational Support • Coordinate interview scheduling and onboarding logistics for corporate employees, • Act as liaison for shipping, courier services, and general office coordination, • Support cross-functional projects and office-related initiatives as needed, • Participate in special projects, including events that may occur outside of regular business hours Qualifications & Skills • Bachelor’s degree or equivalent experience, • 5+ years of experience in office management, workplace operations, or similar role, • Strong organizational skills with the ability to manage multiple priorities, • Proactive and solutions-oriented mindset with strong ownership, • Excellent communication and interpersonal skills, • Experience managing vendors and budgets, • Ability to work independently while collaborating across teams, • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Teams), • High attention to detail and commitment to maintaining a polished, professional environment Why Join Us This is an opportunity to be part of a brand that values excellence, creativity, and a strong sense of community. You will play a key role in shaping the day-to-day employee experience within a dynamic and fast-paced environment.

Position Summary: The Loeffler Randall Retail Sales Associate will embody a positive customer centric attitude and focus on creating lasting relationships with each guest in store. They will provide an energetic environment around the product and create thoughtful experiences for anyone who enters the store. This role will act as a brand ambassador that reflects the company’s values, aesthetics, and entrepreneurial environment. Essential Functions: · Greet and engage with each customer · Facilitate an energized pace and service-oriented mindset · Provide courteous, helpful, and efficient service to customers in all areas of the store, including the sales floor and fitting area · Speak effectively to product knowledge, including how items fit, material information, sustainability, and other key features to assist customers in their purchasing decisions · Share brand and company story, including charity partners, sustainability efforts, and other areas important to our business to engage and educate customers · Maintain productive customer relationships and provide an approachable, inspiring and personalized shopping experience · Engage with the local community and partake in store events and outreach opportunities · Participate in special in-store events · Utilize slow periods by connecting with clientele on new product, sales, and follow up on their recent purchases · Uphold all store policies and procedures · Write a thorough e-mail recap of sales, traffic, and customer connections when closing the store · Manage the opening and closing store checklist · Field and communicate all customer service needs that and train associates on situational interactions · Participate in regular inventory counts and communicate and store shrinkage · Uphold the high standard of organization and cleanliness on the sales floor, back stock area, fitting room, and restrooms · Maintain integrity of all visual display presentations · Support Retail Management in projects as needed · Utilize the website and team to stay up to date with LR product launches, company news and community outreach · Adhere to the dress code and inspire the retail team by bringing your personal style to the role and dressing in LR inspired looks Education and Experience: · Minimum high school diploma or equivalent · Minimum of 1 year of retail experience Knowledge, Skills and Abilities: · Experience in a retail environment, understanding customer service standards, including providing courteous, helpful, and efficient service · Awareness of effective sales strategies and techniques for engaging customers and driving sales · Strong verbal communication skills for greeting customers, sharing product knowledge, and conveying the brand story · Ability to engage and connect with customers, providing an inspiring and personalized shopping experience · Ability to adapt to a fast-paced retail environment and facilitate an energized pace in the store · Ability to stay informed and up to date with product launches, company news, and community outreach efforts · Ability to represent the brand in a positive and professional manner, both in-store and during community outreach activities Physical Requirements The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Ability to stand and walk for extended periods (often 8 hours or more). · Frequent movement around the store, including bending, stooping, reaching, and crouching. · Ability to lift and carry items typically weighing up to 25-50 pounds. · Maintain a high energy level; comfortable performing multi-faceted projects in conjunction with day-to-day activities · Regularly required to speak clearly and hear the spoken word as well · Regularly required to read and write clearly

The Executive Assistant provides high-level administrative support to senior executives, primarily dedicated to the TCP team. In addition to supporting executive leadership, this role also contributes to the smooth day-to-day coordination of Tishman’s NYC office. This position requires strong judgment, professionalism, and discretion in supporting senior leadership, along with a collaborative approach to assisting with general office operations as needed. While not a receptionist role, this position’s workspace may be located withing the reception area and at times, may serve as the first point of contact for visitors—offering a polished and professional impression of Tishman. This role is ideal for a highly organized Executive Assistant who thrives in supporting senior leadership while also contributing to the smooth day-to-day coordination of the office. Key Responsibilities Executive Support (TCP Senior Executives): • Manage complex calendars, scheduling, and meeting coordination., • Arrange domestic and international travel, including itineraries and logistics., • Prepare, edit, and format presentations, reports, and meeting materials., • Process expense reports and invoices in a timely manner., • Track and follow up on action items, deadlines, and priorities., • Serve as a trusted gatekeeper, handling sensitive information with discretion. Office Services Support: • Welcome visitors and help maintain a professional and well-organized office environment., • Assist with office operations such as supply ordering, vendor coordination, and conference room scheduling., • Support mail, packages, and courier services., • Assist with company meetings and office events., • Monitor the main company voicemail and ensure messages are routed appropriately., • Provide backup administrative support across teams as needed. Qualifications • 5+ years of administrative experience, including direct support for senior executives; financial services, investments, or real estate experience preferred., • Strong organizational skills with the ability to balance multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); familiarity with expense reporting and CRM systems a plus., • Excellent written and verbal communication skills., • Professional demeanor with exceptional interpersonal skills., • High degree of discretion, reliability, and confidentiality., • Positive, resourceful, and team-oriented mindset. Salary: Up to $115,000 per year based on experience.

PURPOSE: Front Desk Associates are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. RESPONSIBILITIES: • Approach all encounters with guests and associates in a friendly service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations., • Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met., • Handle requests for information mail and messages in an efficient and courteous manner., • Answer guest inquiries about hotel service facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment etc., • Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenarios., • Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Use proper two-way radio etiquette when communicating with other associates., • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds, • Be fully familiar with the brand frequency program, level, and awards., • Be familiar with breakfast operation and standards and be prepared to assist when requested or needed. Requirements QUALIFICATIONS: • High School diploma or equivalent required; College course work in related fields helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high-pressure situations., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays, • Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.) This position is part of the NYNJ HTC Local 6 bargaining Agreement. This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Summary: The Workplace Experience Lead Associate supports daily office operations, serves as the primary client contact, and ensures a high‑quality workplace experience. This role oversees mail and package services, facilities support, team coordination, and customer service while maintaining a clean, safe, and efficient environment. Responsibilities: * Serve as the main client contact for service needs, issues, and escalations. * Support and provide coverage for the Workplace Experience Manager. * Guide team performance, communicate goals, and resolve conflicts. * Learn and provide coverage for all mail operations. * Receive, process, and deliver all incoming and outgoing mail and packages. * Create shipping labels and assist users with shipment needs. * Maintain clean, safe, and organized workspaces, pantries, and common areas. * Perform daily facilities walkthroughs and manage building work orders. * Support conference room setups, including chairs and AV equipment. * Assist with employee moves and furniture relocation. * Maintain office supply inventory and copier/kiosk areas. * Coordinate with building staff and vendors for service requests. * Ensure bathrooms are stocked and maintained throughout the day. * Provide general facilities support and complete additional tasks as assigned. Qualifications: * 2+ years of experience in an office, facilities, or workplace services environment. * Proficiency in Microsoft Office (Word, Excel, Outlook). * Strong customer service, communication, and phone skills. * Professional demeanor with the ability to stay calm under pressure. * Strong judgment, problem‑solving skills, and ability to handle confidential information. * Flexible, adaptable, and proactive with strong initiative. * Ability to lift up to 50 lbs. Job Posted by ApplicantPro

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. RESPONSIBILITIES: • Responsible for performing scheduled courier runs for the client, including, but not limited to, carrying articles, documents, and signature-controlled documents between locations., • Responsible to reconcile all signature-controlled packages to be sure any packages signed for are properly delivered to customer site., • Sorting, delivering, and picking up mail from the post office and client offices; and other duties as directed., • Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments., • Prepare and process outbound courier shipments using computer or service provider's equipment., • Receive and deliver accountable mail using tracking system. Capturing a signature for every package delivered, • Scan and email mail for specific departments., • Provide information to supervisors by telephone, regarding any delay of delivery, damaged mail/packages or volume fluctuation., • Maintain customer confidentiality., • Complete additional deliveries outside scheduled runs when requested by client., • High School diploma or GED equivalent required., • Ability to lift up to 50 lbs / push delivery cart / walk extended periods while making deliveries, • 6 months to 1 year experience in a mail room or experience at FedEx / UPS / Courier Service, • Proficiency in MS-Office: Word, Excel, Outlook, and Power Point., • Ability to appropriately handle confidential and highly sensitive material. Job Posted by ApplicantPro

Client Services II Representative- Device Maintenance. Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.

Client Service II Representative- Print Production (2nd shift). Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned l

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Summary The Tower Coordinator will provide full meeting and event support across both the Herald Square and JACX (Long Island City) corporate offices. This dual-site coordinator must be able to travel between both locations as needed to support operations, meetings, and events. What You Will Do • Provide full meeting and event support across the Herald Square and JACX (Long Island City) corporate offices, traveling between both locations as needed to support operations, meetings, and events., • Ensure meeting rooms are set up with required supplies, agendas, and materials before each session., • Deliver rolling racks, display grids, and other equipment to support meeting and event setup in both buildings., • Oversee event logistics, including room setup, equipment needs, and internal team requests at both locations., • Maintain the cleanliness, readiness, and organization of conference rooms and event spaces., • Support meeting and event operations to ensure efficient, seamless execution., • Demonstrate the ability to multitask effectively and shift priorities quickly in a fast-paced, constantly changing environment., • Adapt to evolving needs and respond promptly to last-minute changes and urgent requests., • Assist with receiving, sorting, and distributing mail and packages., • Support sample intake, organization, movement, and tracking as needed., • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Event & Meeting Operations: Ability to support end-to-end meeting and event execution, including room readiness, supplies, materials, and day-of coordination to ensure a seamless experience. Organization & Time Management: Strong ability to plan, prioritize, and execute multiple setup and support tasks on tight timelines. Communication & Collaboration: Clear, professional communication and interpersonal skills to coordinate with internal teams, vendors, and leadership. Customer-Service Mindset: Professional, helpful approach focused on creating a positive experience for meeting hosts, attendees, and stakeholders. Adaptability & Multitasking: Ability to shift priorities quickly, stay organized in a fast-paced environment, and respond to last-minute changes and urgent requests. Attention to Detail & Quality: Strong focus on accuracy and consistency in room setup, materials placement, and space readiness. Who You Are • Candidates with a High School diploma or equivalent are encouraged to apply., • This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment., • Able to work a flexible schedule, including outside of standard working hours, based on department and company needs. Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00

Title: Office Coordinator Department: Pre-College Programs Reports To: Director, TRIO Programs Position Type: Staff Position Summary: Under the leadership of the Director of TRIO Programs, the Office Coordinator provides professional and administrative support to the Director and other members of the TRIO Cluster for the efficient operations of the cluster. The Office Coordinator coordinates office management tasks, supports administrative operations, and works closely with other departments. Assists with cluster programs, events, and office staff coordination, including support for the data collection, implementation, and management of the Slate CRM and TRIO Access database system. Serves as departmental contact to direct visitors, responds to emails, and supervises student workers. Manages website, creates correspondence, and produces departmental materials. Saturday hours and occasionally, early arrival and evening hours are required. Essential Functions: Office Management and Support: -Create a welcoming office environment and serve as the initial point of contact for visitors and guests. -Complete and forward standard NJIT forms, including work orders, supply requisitions, travel expense vouchers, room reservations, media services, and food service requests. -Ensure the general maintenance of office equipment is in operating condition, scheduling preventive maintenance and repairs. -Participate in staff meetings and prepare and distribute minutes. Administrative Coordination: -Handle phone and mail requests and serve as department backup to sort and distribute incoming and outgoing mail. -Schedule and coordinate appointments, meetings, travel arrangements, and accommodations for staff. -Assist with overseeing student office workers, including timekeeping and payroll processing via the university's Banner system. -Create and maintain filing systems for personnel, purchases, correspondence, financial, and other operational/business area records. -Support the coordination of personnel, business, and fiscal policies and procedures in consultation with administrative personnel in the Office of Human Resources, General Accounting Office, and the Grant and Contract Accounting Office. -Assist with budgets, placing orders, and communication with vendors. Program Support: -Provide administrative support for various programs and activities, including event coordination, room reservations, media equipment setup reservations, signage, catering orders, and facilities coordination. -Prepare and manage requisitions for program and office purchases through NJIT's Highlander eMerchant system. -Assist with preparing correspondence, documentation materials, and reports using MS Office and similar applications. Project Assistance: -Support cluster projects and events, and prepare materials, as needed. -Assist with the orientation, training, and assignment of student and temporary employees. -Maintain confidentiality in all areas of program personnel and departmental operations. Slate CRM (and Cluster Database) System: -Support the data collection, implementation, and ongoing management of the Slate CRM (SPCI database) system, including data entry, report generation, and user support. Additional Functions: -Perform other duties as assigned to ensure efficient office and program operations. -Assist in overseeing Saturday morning programs as scheduled (approximately 13 Saturdays per academic year). Prerequisite Qualifications: -Associate's Degree or Bachelor's Degree. -Minimum of 3 years of experience in a comparable administrative position. -Proficiency in Microsoft Office Suite, Google Drive Suite Products, and/or compatible applications. -Strong oral and written communication, as well as problem-solving skills. -At the university's discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position. Preferred Qualifications: -One to two years of experience in an administrative assistant role, preferably in a higher education environment. -Experience with financial databases and computerized accounting systems such as Banner. -Ability to prioritize and manage multiple projects, work in teams, and adapt to change. -Ability to communicate in Spanish. Bargaining Unit: PSA Range/Band: 16 Salary Information: In compliance with the NJ Pay Transparency Law, the negotiated annual salary range for this position is $63,129.05-$83,738.94 (USD). NJIT considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses or other items. To learn more about the comprehensive benefits NJIT offers for this position, please visit our benefits page: . FLSA: Exempt Full-Time Apply NowShare Save Job

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: The SIM Center Technician I provides technical support for the daily operations of the Simulation Center (SIM Center), ensuring the proper setup, maintenance, and operation of simulation and laboratory equipment. The Technician I plays a hands-on role in operating computerized manikins, task trainers, and multimedia peripherals during simulation sessions. In addition to technical duties, this role supports simulation room logistics and works closely with faculty and learners to ensure smooth and efficient simulation-based training. Responsibilities Technical Operation and Support: • Program and operate simulation scenarios using computerized manikins and task trainers during simulation sessions., • Provide technical support for audio/video equipment, including displays, monitors, control panels, projects, and associated devices during simulation sessions., • Monitor and troubleshoot medical simulation, such as anesthesia machines and patient monitors, ensuring they are working order., • Assist in the preparation and setup of simulation equipment for teaching sessions, which may include moving equipment weighing up to 100 pounds. Support faculty and staff with the operation of equipment troubleshooting, repair, and system problems., • Maintain detailed records of equipment usage, repairs, and maintenance schedules, ensuring all systems are functional for simulation sessions., • Maintain accurate records of simulation activities, including statistics on equipment use and training conducted at the SIM Center., • Train faculty, facilitators, and other staff in the different simulation technologies and the operational aspects of simulation as well as the operation of AV equipment and technologies used in SIM Center trainings., • Be available to work flexible hours, including evenings and weekends, to support simulation activities., • Provide backup technical support during simulation sessions when necessary., • Experience working with room scheduling software or database programs (e.g Line, R25, OASIS), • Experience operating and maintaining simulators and task trainers from leading platforms (Laerdal, Gaumard, etc), • Prior experience in a healthcare or academic simulation environment., • Bachelor's degree or equivalency in education and experience, • At least 2 years of experience working in the health care field or simulation., • Excellent communication skills (both written and oral) to support interactions with learners and other stakeholders as well as SIM Center Management and Staff., • Familiarity with selection, implementation, use, and maintenance of simulation and related monitoring equipment., • Familiarity with the operation of personal computers is essential, particularly e-mail and Windows Office (Excel, PowerPoint, Word, etc.)., • Familiarity with audio visual equipment is also highly desirable. Columbia University is committed to the hiring of qualified local residents.

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: Reporting to the Executive Director of Operations (EDO), the Manager of Operations (MO), serves on the staff of Administrative Services and supervises the daily operations of Student Mail, Administrative Mail, and Transportation at their assigned campus. The MO is an integral part of divisional collaboration by providing feedback and assistance to all departments within Administrative Services. Administrative Services is comprised of the following departments: Print Services, Copier Program, Administrative Mail, Student Mail, Transportation, and all of Facilities & Operations Vehicle Fleet oversight. Administrative Mail is responsible for the timely and accurate collection and distribution of all interoffice mail, checks, and US Postal Service (USPS) mail and parcels throughout the University, including the Morningside, Manhattanville, and Medical Center campuses along with various satellite locations. Administrative Mail also processes outgoing USPS mail for schools and departments. Ensuring quality, consistency and timeliness of mail services is essential to the efficiency of the Administrative Mail room's operation and to the Columbia community. Student Mail collects and distributes all student mail and packages. Student Mail also processes outgoing mail and parcels, manages rental boxes, oversees locker rentals and maintains a 6,800+ active student body registry for all incoming and outgoing undergraduate residential students. Transportation Services oversees management of all University scheduled shuttle buses which connect the various campuses and satellite locations of the University, as well as coordinates requests for non-scheduled "charter" bus services. Transportation services also manages the primary limousine and black car service vendor relationships for the entire University. In addition, Transportation ensures the proper maintenance and oversight of all of CUFO's fleet of vehicles. The Copier program oversees a 900+ database of copiers throughout the main campuses and satellites. The program ensures that all clients receive support in the acquisition and removal process and with their copier service and maintenance needs. The MO supports the EDO with oversight of the daily operations of the Administrative & Student Mail operations and Transportation, which employs 24 full-time in-house employees for their assigned campus. Service contract assistance including prep for RFP's and tracking service to contract deliverables, SLA's and SOW's are being executed to satisfactory levels. The MO assists the EDO in maintaining logistics including: coordination, transportation, personnel, equipment, performance, reporting and evaluation, so that divisional personnel standards and department metrics are measured, benchmarked and reported on a regular basis for their assigned campus. The MO will supervise staff in Mail and Transportation to meet operational policies and procedures, and tracks expenditures to assist with proper accounting for their assigned campus. Responsibilities Essential Duties & Responsibilities Supervises the daily operation of the Administrative & Student Mail and Transportation for their assigned campus. Supervises the performance, evaluation, and assists with development of 24 full-time in-house employees assigned to Mail and Transportation operations. The MO cross trains staff for back up support of all functions. Assists all departments with coordination, transportation, personnel, equipment, and other related tasks. Supervisory Responsibilities The MO supervises staff at their assigned campus so that service units are in line with University policies and procedures. Adheres to Collective Bargaining Agreements covering the applicable employees comprised of the 1199 Bargaining Unit. Assists in the monitoring of performance standards and quality measurements for staff for consistency across the service units. Tracks time and attendance, and assists with the performance evaluation process, and with employee development and discipline. Vendor Management The MO communicates with service vendors (i.e. shuttle, black car, Student Mail, vehicle maintenance, etc.) for adherence to contract terms, monthly and quarterly reporting, and proper invoicing. Seeks other viable alternatives to services that may meet departmental needs. Regularly communicates with USPS to ensure timeliness of incoming and outgoing mail. Relationship Building The MO maintains relationships to foster a customer friendly environment and resolve issues or questions. Interacts effectively and diplomatically with staff, management, and clientele, including schools, departments, student organizations, vendors, service providers and the University community by oral and written communications. Equipment Management The MO assists with oversight and maintenance of the CUFO vehicle fleet for their assigned campus consisting of 65+ vehicles. The incumbent is also responsible for maintaining mail sorting machines that process over 1 million pieces of mail annually. Manages the package tracking system and oversees the fleet tracking system for their assigned campus. Ad hoc responsibilities as assigned. Minimum Qualifications * Bachelor's degree and/or equivalent. * Three to five years' experience. * Excellent computer skills with proficiency in Microsoft Office applications. * Demonstrated analytical and problem-solving skills along with proven decision-making skills and initiative is required. * Must have strong communication skills both oral and written, customer skills, and the ability to interact with management at all levels. * Some heavy lifting is required (up to 25 lbs.) and must work on occasional weekends and off-hour work as needed. * Valid driver's license. Preferred Qualifications • Bachelor's degree in Business., • Three years' experience preferably in a managerial capacity with a strong operational background encompassing various aspects of service., • The ability to work independently and as a member of a team. Familiarity with transportation, vehicles, their maintenance, and mail room office equipment required to run mailroom operations. * The ability to multi-task and prioritize under pressure, and on a daily basis. * Proven leadership is a plus. * Related experience in supervising Bargaining Unit employees. * CDL driver's license. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Summary: Who we are - Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: Help animals in need! Our highly skilled technicians play a crucial role in our program, working as a team with CM veterinarians and assistants to provide essential services to the pets and rescue animals that need us most. The ASPCA's Community Veterinary Clinic (CVC) offers high-quality, high-volume spay/neuter (HQHVSN), preventive care and treatment for minor illnesses and injuries. CM technicians build a wide range of skills and you'll use your education and license to its full extent exclusively concentrating on medical duties, working some days in spay/neuter surgery and others seeing appointments or assisting with out-patient procedures. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Work Schedule This is typically a Monday – Friday, 8 hour schedule with flexibility to work occasionally beyond the scheduled work day. Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $34.60 - $40.00 per hour This position is eligible for a minimum of a $1,500 signing bonus and a $1,500 retention bonus after one year of service. For more information on our benefits offerings,visit our website. Responsibilities: Responsibilities include but are not limited to: Medical * Care for 35-40 cats and dogs per day in spay/neuter surgery * Administer injections including anesthetics, pain medications, vaccinations and other medications * Intubate animals, place intravenous catheters, perform venipuncture and administer fluids as needed * Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases * Provide treatments and supportive care according to the CM Standard Operating Procedures and as directed by attending Veterinarian * Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques * Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient * Maintain all necessary controlled substance drug logs and patient records * Stay current in knowledge of emergency drugs and protocols * Ensure anesthetic machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly * Assist with humane euthanasia in accordance with ASPCA policy and CM protocols * Work with coworkers to clean and disinfect animal areas, equipment, instruments and facility while utilizing appropriate personal protective equipment * Provide support and medical services in special cases as needed, including evaluation of animals living in hoarding situations Customer Service * Communicate with all clients in a non-judgmental, effective and professional manner * Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks * Explain information provided by the veterinarian about an animal's condition to clients Other * Enter medical information into digital data bases as appropriate * Represent ASPCA in a professional and courteous manner * Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA) * Follow all written and verbally communicated CM Standard Operating Procedures * Collaborate and foster good communication with ASPCA colleagues * Participate in veterinary/medical training of CM staff, ASPCA staff and veterinary and technical students by coaching, discussion, and demonstration * Attend staff meetings and training sessions * Perform other duties as assigned Education and Work Experience: * Must have graduated from accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department. * Surgery/Anesthesia experience preferred Qualifications: * Must have current New York State Veterinary Technician License (or ability to obtain within 30 days of employment) * Excellent animal handling skills (cats, dogs) * Excellent customer service skills * Experience using a computer and navigating software applications * Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance * Ability to work standing for 8 or more hours * Ability to work independently and as part of a team * Ability to work efficiently and calmly under challenging conditions * Strong interest in animal welfare and serving underserved communities * Fear Free Shelter certification is required within 60 days of hire * Ability to exemplify ASPCA's core values and behavioral competencies Language: * English (Required) * Bilingual (Spanish) Strongly Preferred Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required), Spanish Education and Work Experience: Associates, Bachelors Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview Are you a compassionate veterinarian with a passion for helping at-risk animals? Do you excel in a fast-paced and ever-changing work environment? Is working with a dynamic and dedicated team in a mission-driven organization the description of your dream job? If so, you should consider the role of the Adoption Center Veterinarian. As one of our staff veterinarians, you'll be a critical player on this high-performing staff and volunteer team that works collaboratively and effectively with internal and external stakeholders to further the ASPCA's ultimate desired outcome that all animals live good lives. Staff veterinarians attend to the health of individual animals and the entire shelter population equally, with an eye toward minimizing length of stay (LOS) for animals and utilizing best practices and innovative programs to ensure all animals in the care of the Adoption Center receive timely services and support to move quickly and successfully into safe and loving homes. Success in this role requires a clinician experienced in shelter medicine, comfortable with complex medical case management, and committed to animal welfare. The ideal candidate is organized, efficient, and excels in a fast-paced, evolving environment. Strong communication, teamwork, and decision-making skills are essential to provide high-quality medical care that meets each animal's needs and accounts for behavioral complexities. Who We Are The Adoption Center currently provides shelter and adoption for five groups of animals: • Animal victims of cruelty and neglect brought to us by the NYPD and our National Field & Disaster Response team, • Animals brought to us through our Community Engagement team, • Underage kittens and other medically compromised stray animals, • Animals surrendered by their owners and in need of adoption into new homes, • Animals transferred in from shelter/rescue partners Where and When You'll Work • The Adoption Center Veterinarian reports directly to the Senior Director, Veterinary Services and has no direct reports., • This role is an onsite role at our 92nd Street location and the schedule is Sunday-Wednesday, 9am-7pm (10-hour shift daily). What You'll Do At the ASPCA, we are passionate about minimizing fear, anxiety, stress and pain in our patients. Team members in this position are responsible for providing service and communication to clients, members of the public, co-workers, and patients that are consistent with ASPCA standards and Fear Free values. To succeed in this role, the Adoption Center Veterinarian will be a skilled clinician with a passion for attending to the welfare of each animal and the entire shelter population equally. The right candidate must be extremely well organized and efficient to operate in a fast-paced, continually changing environment. Finally, the staff veterinarian must also be an excellent communicator and team player, as well as someone who excels at guiding and coaching team members in providing quality medical care for animals. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new-hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $148,000-$156,000. Additionally, this position is eligible for a signing bonus (for external candidates) and relocation bonus to non-local residents. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental and optional vision coverage., • Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more. For more information on our benefits offers, click here. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: Provide High Quality Patient and Population Care: * Provide timely, high-quality, practical, compassionate and cost-efficient veterinary care to a wide range of canines and felines in accordance with shelter medicine principles and best practices * Provide skilled and efficient diagnosis and treatment of patients with timely recognition of, and planning for, conditions requiring care through the ASPCA Animal Hospital (AAH) * Practice and model low-stress handling techniques to minimize animal fear, anxiety, and stress * Maintain regular and close communication with veterinary colleagues in other ASPCA programs, including with AAH regarding care of hospitalized patients, Community Medicine (CM), Animal Recovery Center (ARC), Recovery & Rehabilitation Center (R&R), and Kitten Nursery (KN) staff regarding medical needs and animal flow between the populations * Ensure that in-house and foster animals receive medical exams upon admission and are provided with on-going care as appropriate; ensure veterinary care provided is aligned with, and contributes to, the efficient and humane flow of animals from intake through outcome * Direct patient care provided by medical team members * Maintain accurate and thorough documentation of all exam findings, test results, diagnoses, treatments and procedures, in accordance with principles of medical record-keeping. * Create Certificate of Veterinary Inspections (CVI) for animals being transported interstate * Closely collaborate with other departments, including ARC, Kitten Nursery, and R&R, and with other teams, including Operations and Behavior, at the Adoption Center to ensure the overall welfare of animals in our care, to effectively share information in a timely fashion with relevant stakeholders, and to ensure that decision-making regarding treatment, pathway plans, and outcomes for each animal is informed by all relevant considerations. * Play a leading role in daily Medical-Behavior-Sheltering rounds (daily rounds/pathway planning); ensure individual patients and the population are assessed daily and treatment/intervention recommendations are implemented in a timely fashion * Guide appropriate and timely decisions about euthanasia – with attention to animals' physical, medical, social and behavioral needs collectively * Monitor the health and welfare of the shelter population, identify potential disease outbreaks, and implement appropriate mitigation measures. Ensure effective use of quarantine and isolation spaces to manage individual animal needs and effectively protect population health; ensure appropriate designation and use of PPE * Perform humane euthanasia * Adhere to all protocols put forth by Occupational Safety and Health Administration * Follow and enforce all ASPCA Adoption Center SOPs; provide input to written SOPs and other related materials including information sheets and data sheets * Offer input and feedback on medical protocols and standards of care * Obtain continuing education as required by ASPCA and state licensing board * Provide medical information and representation to other ASPCA departments, public and media * Deploy with other ASPCA teams, including but not limited to Community Engagement, Community Medicine, National Field & Disaster Response, the Cruelty Recovery Center, and the Rehabilitation & Recovery Center per availability and programmatic needs. * Perform other duties as assigned by supervisor, department head, or SVP Teach and Coach Quality Patient Care: * With the Senior Director, Veterinary Services, contribute to a culture of learning at the Adoption Center, including ensuring a respectful and welcoming environment, active participation in goal setting and monitoring, clear expectations, and regular practice of feedback and after-actions * Model a standard of continual improvement in all aspects of Adoption Center care and handling of dogs and cats * Teach and mentor nursing and animal care staff on shelter medicine principles and Adoption Center shelter medicine protocols * Ensure the medical team provides timely adoption follow-up and foster support via email, phone and in-person; step in to handle situations that require a higher level of decision-making * Competently and compassionately explain animals' conditions to staff and responders with easily understood language. Provide mentorship for student externs and other potential teaching opportunities * Inform and advise relevant internal stakeholders of medical conditions of shelter animals, including outbreaks of infectious disease and concern for reportable disease * Attend interdepartmental, AC, Medical Staff meetings and training sessions * Mentor, train, and support rotational assessments for shelter medicine rotating veterinary residents, interns, and externs Qualifications * Ability to successfully work efficiently and calmly in a high-volume, fast-paced environment and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail * Ability to work well within a team and communicate effectively and respectfully with all levels of staff * Solid veterinary medical knowledge, including familiarity with shelter medicine principles and best practices * Strong clinical skills, including efficient diagnosis and treatment of cats and dogs for a variety of medical conditions * Excellent low-stress animal handling and restraint skills * Ability to teach and coach others * Excellent written and oral communication skills * Strong organizational skills and a high level of attention to detail * Basic computer skills, including Excel, Microsoft Office, and email; familiarity with PetPoint or other shelter software systems a plus * Able to lift 40 pounds * Able to work standing for 8 or more hours * Ability to exemplify ASPCA's core values and behavioral competencies Education and Work Experience * Doctor of Veterinary Medicine (or equivalent degree) from an accredited veterinary college * Eligibility for licensure in New York State (NYS) as a veterinarian required; current licensure in NYS strongly preferred * USDA accredited in New York State or completed within 4 months of hiring * Minimum 3 years small animal clinical practice with at least 1year clinical shelter medicine experience managing both individual animal and population level care required * Veterinary internship and/or advanced clinical training in shelter medicine preferred * Fear Free shelter certified or completed within 60 days of employment Veterinarian License - Other Language: English (Required), Spanish Education and Work Experience: Doctorate: Veterinary Medicine (Required) Fear Free certified or completed within 60 days of employment, Minimum 2 years clinical practice involving cats, Prior experience and/or advanced training in shelter medicine strongly preferred, Veterinary Internship Preferred Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: The ASPCA Animal Hospital (AAH) is designed to provide life-saving care and relieve suffering for animal victims of cruelty and neglect who come to us through internal partners (our own ASPCA adoption center, kitten nursery, and community advocate team) and external partners (NYPD and other NYC organizations). Additionally, we provide subsidized care exclusively for animals whose owners are experiencing financial challenges and could not otherwise afford medical care for their pet. The ASPCA Animal Hospital (AAH) Licensed Veterinary Technicians are passionate, level-headed nurses committed to animals living good lives, and who excel in a fast-paced environment. Our nursing staff collaborates effectively with the entire veterinary medical team to provide high quality, practical veterinary care and deliver skilled, efficient, and compassionate treatment to outpatients and hospitalized patients within hospital medical parameters. In addition, AAH nurses provide support and coverage for the Animal Recovery Center (ARC) as needed. The ASPCA Animal Hospital (AAH), is passionate about minimizing fear, anxiety, and stress and pain in our patients. Team members in this position are responsible for providing service and communication to clients, members of the public, co-workers, and patients that is consistent with our practice's standards and Fear Free values. T he target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary this role offers a signing bonus and a relocation bonus is available for people living in a qualifying distance from our facility. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. The schedule for this role is Wednesday-Saturday 10am-8pm. Responsibilities: Responsibilities include but are not limited to: Nursing Care and Client Services (40%) • Possess in depth knowledge and understanding of veterinary medical concepts, • Provide compassionate and quality patient care at all times utilizing Fear Free Guidelines., • Proficient in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry., • Possess critical thinking and multi-tasking skills, • Able to prioritize and re-prioritize based on hospital and patient needs, • Proficient in animal handling and restraint for various medical procedures, • Treat animals and clients with care and respect., • Competently explain to client, information doctor has documented about an animal's condition., • Document and communicate and patient concerns or observed changes to Veterinarian, • Feed and medicate patients following veterinarian and LVT instructions, • Lift patients up to 40 pounds Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques Professionalism, Communication, and Performance (40%) • Represent ASPCA in professional and courteous manner at all times., • Provide management with regular feedback about training needs, new hires, coworkers, interns, hospital needs, etc., • Collaborate professionally with other ASPCA department managers and staff., • Support organization and departmental policies and protocols, • Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols., • Possess thorough knowledge of AAH daily procedures and protocols, • Ensure and maintain high quality standard of care, work ethic, and performance, • Work independently without supervision and as part of a team, • Work efficiently and calmly under challenging conditions, • Attend staff meetings and training sessions, • Advise Supervisor of any conditions that are unsafe including unrecognized hazards or infractions of safety rules. Housekeeping and Maintenance (20%) • Clean and disinfect kennels, equipment, and facility while utilizing appropriate PPE., • Follow all departmental PPE and cleaning protocols, • Follow all protocols put forth by Occupational Safety and Health Administration., • Follow all written and verbally communicated departmental Standard Operating Procedures., • Take inventory and stock supplies as needed., • Assist in keeping supplies stocked by noting when supplies are running low in all departments., • Make certain entire hospital including treatment, surgery, exam rooms and kennels are kept extremely clean through the day. Additional Information • We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. Fear Free Shelter certification is required within 60 days of hire Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $34.60 - $37.00 For more information on our Benefit offerings, click here. Join our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA. Qualifications: Able to lift up to 40 pounds, Able to work standing for 10 or more hours, Basic to advanced computer skills, including Excel, Microsoft Office and ImproMed, Completion of the Fear Free 8 module course or willingness to complete within 60 days of hire/promotion, High degree of integrity and accountability, Knowledge of shelter medicine and operations, Knowledge of veterinary hospital protocols and procedures, Must possess excellent customer service skills., Outstanding inter-personal communication and the ability to work in a team environment or independently, Possess a sense of humor that can balance flexibility and enthusiasm and thrives on detail., Possess excellent Fear Free animal handling and restraint skills., Proficiency in Impromed, preferred Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Shelter Medicine Experience, Veterinary Technician Experience Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Receptionist Investment Firm (Midtown) A well-established investment firm located in Midtown is seeking a polished and professional Receptionist to join our team. This role is ideal for someone who thrives in a fast-paced, client-facing environment and takes pride in delivering exceptional first impressions. Key Responsibilities: • Greet and assist clients, visitors, and staff with professionalism and warmth, • Manage incoming calls and direct them appropriately, • Maintain a clean, organized, and welcoming front desk area, • Coordinate meeting room scheduling and prepare for client meetings, • Handle incoming/outgoing mail and deliveries, • Provide administrative support to team members as needed Qualifications: • Prior receptionist or front desk experience required (preferably in a corporate or financial setting), • Bachelors degree required, • Strong communication and interpersonal skills, • Highly organized with strong attention to detail, • Proficient in Microsoft Office Suite, • Professional appearance and demeanor Schedule: Monday - Friday 9am-6pm 1 hour lunch break What We Offer: • Competitive salary, • Professional work environment, • Growth opportunities within the firm If you are detail-oriented, dependable, and enjoy working in a professional setting, we encourage you to apply. Apply today to join a dynamic and growing team.

Overview Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities • Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party, • Greet outside visitors in a professional manner, • May sign for incoming and outgoing packages; route to appropriate party, • Use internal paging system, • Call for car service or messenger as requested by client, • May perform filing, typing and other administrative duties as requested by client, • Assist various departments with mass mailings, • May receive and route faxes, • May schedule conference room based on client requests and order catering as needed, • Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site, • Prepare monthly production and volume reports in order to measure productivity and prepare billing charges Qualifications • High school Diploma or equivalent, • 5 years direct experience as a receptionist, • 3+ years prior experience working in a professional office environment, • Proficiency using various office equipment, • Able to use computer to produce reports (Excel, Word, and PowerPoint), • Ability to perform routine and non-routine functions of all office equipment and systems, • Excellent customer service, professional attitude and appearance are a must; Ability to work overtime & meet deadlines PHYSICAL DEMANDS • Physical activity required including bending, reaching, prolonged periods of sitting, • May lift and/or move up to 10 lbs What We Offer: • Competitive pay & benefits!, • Comprehensive training and development programs that prepare employees to advance from within, • A company focused on creating a positive work and client environment, • Employee discounts on entertainment, products, and services nationwide! _Come Join Our Team!_ Job Locations Posted Date _Requisition ID_ _# of Openings_ _Category (Portal Searching)_ _Position Type (Portal Searching)_ _Fixed Salary_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at .

Description This role will provide administrative support for the office of the CFO and will help to effectively manage and organize ever?changing priorities, using good judgment and the utmost discretion. Must be comfortable working with a wide variety of stakeholders in a highly complex, fast?moving business environment. A professional, positive and calm demeanor is essential in managing the fast?paced environment. This role will partner with Executive Assistants and other assistants of Senior Management to effectively manage, organize, and prioritize a broad range of business activities. Responsibilities: • Schedule meetings for the CFO by maintaining and updating the calendars in Outlook, and making travel arrangements, • Schedule domestic/international travel arrangements with any necessary visas and accompanying itineraries, • Help facilitate and organize workshops/meetings/trainings, including document preparation, copying and distribution. Take a lead role in meeting administration/venue coordination (space, food, audio visual etc.), • Perform general administrative duties, such as, but not limited to, opening and screening incoming mail, distributing correspondence, answering phones, (referring phone calls), maintaining files, scheduling trips and meetings, copying, PowerPoint presentation preparation, • Assist in the preparation and delivery of yearly strategy books including prep meetings, supplies, duplicating and distribution, • Interface appropriately with a broad array of internal and external stakeholders, including senior executives, company employees at all levels and external callers and vendors, • Work closely with other assistants, securing meeting places and coordinating meeting times. Ensure room is properly set? up, AV equipment is operational, meals and beverages are set up and room is cleaned after meetings, • Receive and follow through on documents requiring signature and communications requiring follow up, • Maintain professionalism at all times and use discretion when handling confidential data, • Perform other duties or special projects as assigned and required Qualifications • College/University graduate, • Minimum of 5 years of administrative or business experience, preferably in a finance environment, • Ability to multitask in a fast paced, high volume environment, • Excellent interpersonal communication and organizational skills, • Excellent written and verbal communication skills, • Excellent PC skills, string proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint), • Ability to proactively anticipate needs and potential problems and take independent action as appropriate using good judgment and discretion to resolve issues, • A high degree of professionalism, the ability to remain calm under pressure, and a commitment to excellence are required, • Ability to work well in a collaborative environment and interact effectively with all levels of management and employees, • Results?oriented with the ability to complete assignments in a timely manner, • Able to handle confidential and sensitive information with the utmost discretion, • Flexibility with work hours is a must (coming in early and possibly staying until 7pm or later, depending on business needs) Equal Opportunity Employer It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact .

Description The Company FirstService Residential provides full-service, professional association management services to more than 6,500 properties and over 1.5 million residential units across 21 U.S. states and three provinces in Canada. As North America's property management leader, we continually refine and enhance our services, building long-term client relationships and delivering genuinely helpful support that adds value to communities and enhances lifestyles. Our associates are our greatest asset, and we invest in their growth through training, education, and career development opportunities. Position Overview The Receptionist serves as the first point of contact for residents, visitors, vendors, and associates, ensuring a professional and welcoming experience at all times. This role is responsible for front desk operations, visitor management, mail services, and general office support while upholding FirstService Residential service standards. Essential Duties & Responsibilities • Serve as the first point of contact for all visitors, residents, vendors, and associates, • Answer incoming telephone calls and promptly route them to the appropriate individual, • Manage all front desk operations with professionalism and discretion, • Greet visitors, provide directional guidance, and notify associates of arrivals, • Utilize the Prism visitor management system to record and maintain daily visitor logs, • Coordinate with HR to order and distribute associate ID badges, • Serve as a liaison between FirstService Residential associates, building management, and external stakeholders, • Coordinate with the Closings Department to record closing activity and visitor information in Prism, • Maintain reception, kitchen, and conference room areas in an orderly and presentable condition, • Ensure building security by restricting unauthorized access to office areas, • Support internal events and meetings, including setup and breakdown, • Assist with office supply inventory and restocking, • Perform ad hoc administrative and clerical projects as assigned Mailroom & Office Support Responsibilities, • Sort and distribute incoming mail efficient, • Support mailroom operations for checks, packages, and deliveries, • Log and track messenger envelopes and parcels requiring signatures (UPS, FedEx, DHL, Certified Mail, etc.), • Weigh, stamp, and process outgoing mail, • Assist associates with mail-related and clerical inquiries, • Provide support for office furniture and file movement as needed Additional Duties & Responsibilities, • Adhere to FirstService Residential global service standard, • Conduct business with the highest level of personal, professional, and ethical conduct, • Assist with operational needs to maintain workflow and meet deadlines, • Notify management of unusual operational issues or equipment failures Education & Experience, • Associate degree preferred but not required K nowledge, Skills & Abilities, • Superior verbal and written communication skills, • Professional phone etiquette and customer service mindset, • High energy, flexible, and adaptable with the ability to multitask under pressure, • Highly organized with strong attention to detail, • Working knowledge of Microsoft Office and Windows environments, • Ability to work both independently and collaboratively in a team setting, • Strong critical thinking and problem-solving skills with minimal supervision Physical & Scheduling Requirements, • Ability to walk, stand, squat, bend, kneel, and perform prolonged standing, • Ability to lift up to 40 pounds as needed, • Willingness to work overtime for events, meetings, or after-hours support, • Schedule: 9:00 a.m. - 5:00 p.m., Monday through Friday, with a one-hour lunch break, • Must be able to commute to the office five days per week Compensation: $20-22/ hr Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel . Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at ; we will respond in accordance with Local Law 144, within 30 days.

Our client, a fast-growing venture capital firm, is seeking a junior Administrative Assistant / Office Manager to support their New York team on a temp or temp-to-perm basis, starting ASAP. The firm has a small but highly active presence in NYC with under 10 professionals and a couple of administrative staff, and operates in a fast-paced, entrepreneurial environment where organization, responsiveness, and strong judgment are key. This role is a blend of administrative support and office management and is ideal for someone earlier in their career who is eager to learn, grow, and be part of a high-performing team. The position will involve calendar and scheduling support, office coordination, and helping ensure the day-to-day runs smoothly. The ideal candidate is detail-oriented, proactive, and comfortable operating in a dynamic environment where priorities can shift quickly. Personality is extremely importantthey are looking for someone positive, motivated, flexible, and calm under pressure, with strong emotional intelligence and a team-first mindset. The firm is based in NoHo and operates fully in-office five days per week. • Provide administrative support to senior team members, including light calendar management and scheduling, • Assist with coordinating meetings and conference room logistics, • Help arrange travel and itineraries as needed, • Support expense reporting and general administrative tasks, • Assist with day-to-day office operations, ensuring the space runs smoothly, • Coordinate office logistics including supplies, stocking the pantry, and general organization, • Manage incoming mail and deliveries, • Assist with team events, lunches, and internal gatherings, • Support the broader team with ad hoc administrative needs, • Partner with the admin team to ensure seamless coverage and support, • Take on additional projects and responsibilities as needed, • 25 years of administrative experience preferred, • Prior experience in a fast-paced environment (finance or startup a plus, but not required), • Strong organizational skills and attention to detail, • Positive, can-do attitude with a willingness to learn, • Ability to stay calm and organized in a fast-moving environment, • Strong communication and interpersonal skills, • High level of reliability and responsiveness Compensation: $30$40/hour (DOE) for temp Conversion salary competitive based on experience + bonus + benefits

Summary: Who we are – Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you'll be a vital member of our veterinary medical team. You'll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care–for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community. Throughout the day, you'll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You'll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a leader * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $44.24 - $46.64 / hour. This position is eligible for a signing bonus of $1,500 and a retention bonus of $1,500 after one year of service. Work Schedule and Location: * This is typically a Monday – Friday, 8-hour schedule; flexibility to work occasionally beyond the scheduled workday required. Schedules are subject to change at the sole discretion of the ASPCA. * This is an on-site position at the Community Veterinary Clinic Responsibilities: Responsibility buckets are listed in general order of importance, and include, but are not limited to: Medical/Floor Management Veterinary Technology: * Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery * Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC for cats and dogs * Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients * Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients Floor Management: * Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily * Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA's mission * Ensure staff consistently delivers high-quality patient care and adheres to CM's standard operating procedures and guidelines * Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals' behavioral and mental health in everything they do * Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach * Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director * Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines Training: * Train and onboard new nursing team members, including hands-on skills training and weekly online training modules * Monitor and assess trainees' progress, provide regular developmental feedback and coaching * Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration People Management & Operations * Serve on the CVC Leadership Team * Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback * Work with the CVC Leadership Team to achieve daily clinic goals * Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents * Assist with hiring new staff * Schedule nursing staff for optimal coverage * Manage team time and attendance - review time sheets for accuracy review and approve time off requests according to clinic guidelines * Facilitate daily huddles to ensure staff have information they need each day * Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren't working as they should * Attend required workshops or meetings Education and Work Experience: * Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department * Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred * Minimum two years people management experience Qualifications: * Must have current New York State Veterinary Technician License * Ability to work well within a team and communicate effectively with all levels of staff * Desire to serve clients in a kind, helpful and nonjudgmental manner * Ability to thrive in a fast-paced, challenging environment * Strong interest in animal welfare and serving underserved communities * Must possess excellent animal handling skills * Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance * Must possess the ability to work standing for 8 or more hours * Fear Free Shelter certification is required within 60 days of hire * Ability to exemplify ASPCA's core values and behavioral competencies Language: English (Required) Bilingual (Spanish) Preferred Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Who we are – Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you'll be a vital member of our veterinary medical team. You'll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care–for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community. Throughout the day, you'll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You'll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a leader * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $44.24 - $46.64 / hour. This position is eligible for a signing bonus of $3,500 and a retention bonus of $3,500 after one year of service. Work Schedule and Location: * This is typically a Monday – Friday, 8-hour schedule; flexibility to work occasionally beyond the scheduled workday required. Schedules are subject to change at the sole discretion of the ASPCA. * This is an on-site position at the Community Veterinary Clinic Responsibilities: Responsibilities will include but are not limited to: Medical/Floor Management Veterinary Technology: * Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery * Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC for cats and dogs * Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients * Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients Floor Management: * Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily * Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA's mission * Ensure staff consistently delivers high-quality patient care and adheres to CM's standard operating procedures and guidelines * Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals' behavioral and mental health in everything they do * Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach * Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director * Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines Training: * Train and onboard new nursing team members, including hands-on skills training and weekly online training modules * Monitor and assess trainees' progress, provide regular developmental feedback and coaching * Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration People Management & Operations * Serve on the CVC Leadership Team * Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback * Work with the CVC Leadership Team to achieve daily clinic goals * Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents * Assist with hiring new staff * Schedule nursing staff for optimal coverage * Manage team time and attendance - review time sheets for accuracy review and approve time off requests according to clinic guidelines * Facilitate daily huddles to ensure staff have information they need each day * Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren't working as they should * Attend required workshops or meetings Exemplifies the ASPCA's Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team – that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact , specifically making change for animals Education and Work Experience: * Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department * Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred * Minimum two years people management experience Qualifications: * Must have current New York State Veterinary Technician License * Ability to work well within a team and communicate effectively with all levels of staff * Desire to serve clients in a kind, helpful and nonjudgmental manner * Ability to thrive in a fast-paced, challenging environment * Strong interest in animal welfare and serving underserved communities * Must possess excellent animal handling skills * Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance * Must possess the ability to work standing for 8 or more hours * Fear Free Shelter certification is required within 60 days of hire Language: English (Required) Bilingual (Spanish) Preferred Stay Connected – Join Our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Veterinary Technician Experience Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Who we are – Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you'll be a vital member of our veterinary medical team. You'll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care–for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community. Throughout the day, you'll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You'll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a leader * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $44.24 - $46.64 / hour. This position is eligible for a signing bonus of $1,500 and a retention bonus of $1,500 after one year of service. Work Schedule and Location: * This is typically a Monday – Friday, 8-hour schedule; flexibility to work occasionally beyond the scheduled workday required. Schedules are subject to change at the sole discretion of the ASPCA. * This is an on-site position at the Community Veterinary Clinic Responsibilities: Responsibility buckets are listed in general order of importance, and include, but are not limited to: Medical/Floor Management Veterinary Technology: * Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery * Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC for cats and dogs * Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients * Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients Floor Management: * Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily * Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA's mission * Ensure staff consistently delivers high-quality patient care and adheres to CM's standard operating procedures and guidelines * Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals' behavioral and mental health in everything they do * Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach * Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director * Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines Training: * Train and onboard new nursing team members, including hands-on skills training and weekly online training modules * Monitor and assess trainees' progress, provide regular developmental feedback and coaching * Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration People Management & Operations * Serve on the CVC Leadership Team * Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback * Work with the CVC Leadership Team to achieve daily clinic goals * Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents * Assist with hiring new staff * Schedule nursing staff for optimal coverage * Manage team time and attendance - review time sheets for accuracy review and approve time off requests according to clinic guidelines * Facilitate daily huddles to ensure staff have information they need each day * Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren't working as they should * Attend required workshops or meetings Education and Work Experience: * Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department * Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred * Minimum two years people management experience Qualifications: * Must have current New York State Veterinary Technician License * Ability to work well within a team and communicate effectively with all levels of staff * Desire to serve clients in a kind, helpful and nonjudgmental manner * Ability to thrive in a fast-paced, challenging environment * Strong interest in animal welfare and serving underserved communities * Must possess excellent animal handling skills * Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance * Must possess the ability to work standing for 8 or more hours * Fear Free Shelter certification is required within 60 days of hire * Ability to exemplify ASPCA's core values and behavioral competencies Language: English (Required) Bilingual (Spanish) Preferred Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Client Service II Representative- Device Maintenance. W

Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Client Service II Representative- Device Maintenance. W

Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Client Service II Representative- Device Maintenance. W

Client Services II Representative- Device Maintenance. Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.

Client Services II Representative- Device Maintenance. Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.

Summary: Are you a positive, engaging people person who thrives in a fast-paced environment? If so – and you love animals – you should consider the role of Client Programs Liaison at the ASPCA's 92nd Street facility. The American Society for the Prevention of Cruelty to Animals (ASPCA) is seeking a friendly, engaging, reliable, and people-savvy Client Programs Liaison who is dedicated to helping animals by engaging community members directly in the ASPCA's local and national work. The Client Programs Liaison is a client services professional position that will have excellent knowledge of the ASPCA's many services, conflict resolution, client relations, and communication skills. They will effectively and professionally be the first point of contact for clients and other visitors - greeting them, connecting them with appropriate ASPCA services -- including by making referrals to medical and other service providers -- and providing information about ASPCA programs, services, and opportunities to contribute to the ASPCA's mission. They will direct clients appropriately and maintain logs of inquiries and daily schedules, communicate appropriate processes, including providing surrender prevention resources as needed. As the Client Programs Liaison, y ou'll be a key part of the work to maximize the ASPCA's public engagement to ensure all visitors to this location will receive prompt attention and exceptional service within the parameters of the organizational guidelines. • This role requires Spanish fluency Responsibilities: Responsibilities will include, but are not limited to: Client Relations & Hospitality – 60% * Greet clients and their pets using a positive, non-judgmental, client-centered approach so clients feel at-ease about communicating their pet care needs * Provide translation support (English/Spanish) between clients and the ASPCA teams as needed * Utilize knowledge of ASPCA program areas to assist visitors with information and services to provide targeted support * Support clients who walk in without an appointment compassionately and urgently to determine the best course of action. Through asking the client critical questions, determine if their pet's condition is unstable and needs immediate life-saving care. If their pet is in an unstable medical condition, liaise with the hospital to get an immediate medical assessment performed. If their pet is in a stable condition, direct them to get on the phone with our call center. If their pet's condition is not treatable under our medical criteria, offer them alternative resources to continue care. * Support Volunteer and Foster Program recruitment efforts by providing appropriate literature regarding the application process * Assist members of the public who are seeking surrender services by providing relevant intake support including surrender prevention information, and referrals to other shelters as appropriate * Speak knowledgeably and actively seek out opportunities to engage the public in all available ASPCA services, animal welfare philosophies and techniques in responses to client's inquiries * Knowledgeable about the Adoption Center's adoption process * Liaise any NYPD interactions in the lobby, directing them to call appropriate information number or 92nd street forensics contact * Complete and maintain a log of client interactions and inquiries and provide follow up as necessary * Manage monetary and in-kind donations, express the ASPCA's appreciation for general donation inquiries and distribute donation receipt form * Ensure relevant visitor information is consistently gathered through our database and analyzed on a quarterly basis in order to improve client experience * Develop engaging content for the Lobby slideshow to keep visitors informed while waiting in the Lobby * Manage intake of animal relinquishments as needed * Other duties as assigned Internal Communication & Collaboration – 20% * Communicate and collaborate with peers and supervisors in alignment with the organization's Core Values * Actively participate in ongoing training and team meetings as needed to stay updated on ASPCA programmatic updates, processes, and public engagement opportunities * Collaborate with subject matter experts to keep all reference materials used to direct clients to services current * Collaborate with our Creative team to ensure any public facing documents/files have our most recent branding and receive guidance when prompted * Shadow or deploy with Community Engagement, Community Medicine, Relocation or National Response Team or shadow another ASPCA department once per year and occasionally participate in community outreach efforts Conflict Resolution – 20% * Proactively and effectively de-escalate high-pressure client interactions to navigate complex issues and reach appropriate solutions. * Must be comfortable stepping into situations with no immediate or conventional resolution, maintaining unwavering composure and professionalism to manage client expectations and finalize the interaction with clarity, even when the ultimate outcome is unsatisfactory to the client. * Working with program leaders, identify needs and solutions that improve client experience and reduce conflict * Complete all required forms associated with the handling of inquiries and complaints in accordance with established procedures, complete incident reports as needed Exemplify the ASPCA's Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team – that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact, specifically making change for animals Qualifications: * Ability to communicate effectively, courteously, and professionally with a variety of individuals, some with pets, representing diverse cultures and backgrounds, in both spoken and written English and Spanish while maintaining confidentiality * Commitment to the ASPCA's mission with a strong interest in animal welfare and serving low-income communities * Thrives on providing exceptional customer service experiences; exemplary customer engagement skills * Excellent team player who thrives independently in a fast-paced, shelter environment with exposure to dogs and cats daily * Exceptional problem-solving abilities and sound judgment are required * Strong computer skills, including Microsoft Office; familiarity with database software a plus (such as Canva and Airtable) * Experience with and/or interest in working with underserved communities is required * Ability to stay calm under pressure and de-escalate conflict in a positive and professional manner * Ability to build and sustain positive and productive relationships within and across departmental teams, with volunteers and the public * Ability to walk, bend, stand and reach constantly during a minimum 8-hour day; ability to lift up to 30 lbs., ability to walk dogs up and down stairs Language: Other languages desirable Schedule: * The schedule for this role is Tuesday-Saturday, 9-5pm and requires flexibility and the ability to adjust work hours and potentially days to accommodate varying needs, tasks, or commitments while maintaining productivity and meeting deadlines. Compensation and benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. For hourly roles: the target hiring range for this role is $26.75-$28.68 per hour. For more information on our benefits offerings, click here. Stay Connected – Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish (Required) Education and Work Experience: High School Diploma (Required) Fear Free Shelter certification required, or must be obtained within first 90 days, High school degree or equivalent required, Minimum of four years of client service required, Social Services or relevant experience a plus Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Overview As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you'll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You'll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model. Who We Are AAH provides expert, urgent medical care to some of NYC's most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice's standards and Fear Free values. What You'll Do A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free practices. You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives. Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA's core values of compassion, excellence, and commitment to animal welfare. Where and When You'll Work • The schedule for this position is Wednesday-Saturday 10a-8p onsite at our 92nd Street location., • This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $68,000-$73,000 annually. For more information on our benefits offerings, visit our website. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: People Management & Development * Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary. * Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures. * Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions. * Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful. * Lead staff in appropriate and professional handling of any adverse client or patient events. * Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority. * Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports. * Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary. * Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team. * Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports. Operational Support * Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc. * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Assist staff on the hospital floor with direct animal care at least 50% of the work week. * Review and approve operations team schedules as needed, time off, and timecards. * As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving. Communication & Leadership * Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth. * Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity * Perform other duties as assigned * Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free guidelines, and organizational benchmarks * Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives * Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust Qualifications * Knowledge of basic veterinary terminology required * Ability to fill the job requirements of a hospital vet assistant * Proficiency in Excel, Word, and Power Point required * Ability to plan, organize and effectively lead in a high-paced and fast-moving environment. * Must be flexible and tactful in all communications * Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public Language * English required Education and Work Experience * High school degree required * Supervisory experience working in a veterinary hospital preferred. * Ability to direct people as well as to interact with people fairly and courteously. * Experience handling and restraining animals required Additional Information * We encourage a candidatewho demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. Language: English (Required) Education and Work Experience: Bachelors, High School Diploma (Required) 2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years' experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Are you a positive, engaging people person who thrives in a fast-paced environment? If so – and you love animals – you should consider the role of Client Programs Liaison at the ASPCA's 92nd Street facility. The American Society for the Prevention of Cruelty to Animals (ASPCA) is seeking a friendly, engaging, reliable, and people-savvy Client Programs Liaison who is dedicated to helping animals by engaging community members directly in the ASPCA's local and national work. The Client Programs Liaison is a client services professional position that will have excellent knowledge of the ASPCA's many services, conflict resolution, client relations, and communication skills. They will effectively and professionally be the first point of contact for clients and other visitors - greeting them, connecting them with appropriate ASPCA services -- including by making referrals to medical and other service providers -- and providing information about ASPCA programs, services, and opportunities to contribute to the ASPCA's mission. They will direct clients appropriately and maintain logs of inquiries and daily schedules, communicate appropriate processes, including providing surrender prevention resources as needed. As the Client Programs Liaison, y ou'll be a key part of the work to maximize the ASPCA's public engagement to ensure all visitors to this location will receive prompt attention and exceptional service within the parameters of the organizational guidelines. • This role requires Spanish fluency Responsibilities: Responsibilities will include, but are not limited to: Client Relations & Hospitality – 60% * Greet clients and their pets using a positive, non-judgmental, client-centered approach so clients feel at-ease about communicating their pet care needs * Provide translation support (English/Spanish) between clients and the ASPCA teams as needed * Utilize knowledge of ASPCA program areas to assist visitors with information and services to provide targeted support * Support clients who walk in without an appointment compassionately and urgently to determine the best course of action. Through asking the client critical questions, determine if their pet's condition is unstable and needs immediate life-saving care. If their pet is in an unstable medical condition, liaise with the hospital to get an immediate medical assessment performed. If their pet is in a stable condition, direct them to get on the phone with our call center. If their pet's condition is not treatable under our medical criteria, offer them alternative resources to continue care. * Support Volunteer and Foster Program recruitment efforts by providing appropriate literature regarding the application process * Assist members of the public who are seeking surrender services by providing relevant intake support including surrender prevention information, and referrals to other shelters as appropriate * Speak knowledgeably and actively seek out opportunities to engage the public in all available ASPCA services, animal welfare philosophies and techniques in responses to client's inquiries * Knowledgeable about the Adoption Center's adoption process * Liaise any NYPD interactions in the lobby, directing them to call appropriate information number or 92nd street forensics contact * Complete and maintain a log of client interactions and inquiries and provide follow up as necessary * Manage monetary and in-kind donations, express the ASPCA's appreciation for general donation inquiries and distribute donation receipt form * Ensure relevant visitor information is consistently gathered through our database and analyzed on a quarterly basis in order to improve client experience * Develop engaging content for the Lobby slideshow to keep visitors informed while waiting in the Lobby * Manage intake of animal relinquishments as needed * Other duties as assigned Internal Communication & Collaboration – 20% * Communicate and collaborate with peers and supervisors in alignment with the organization's Core Values * Actively participate in ongoing training and team meetings as needed to stay updated on ASPCA programmatic updates, processes, and public engagement opportunities * Collaborate with subject matter experts to keep all reference materials used to direct clients to services current * Collaborate with our Creative team to ensure any public facing documents/files have our most recent branding and receive guidance when prompted * Shadow or deploy with Community Engagement, Community Medicine, Relocation or National Response Team or shadow another ASPCA department once per year and occasionally participate in community outreach efforts Conflict Resolution – 20% * Proactively and effectively de-escalate high-pressure client interactions to navigate complex issues and reach appropriate solutions. * Must be comfortable stepping into situations with no immediate or conventional resolution, maintaining unwavering composure and professionalism to manage client expectations and finalize the interaction with clarity, even when the ultimate outcome is unsatisfactory to the client. * Working with program leaders, identify needs and solutions that improve client experience and reduce conflict * Complete all required forms associated with the handling of inquiries and complaints in accordance with established procedures, complete incident reports as needed Exemplify the ASPCA's Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team – that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact, specifically making change for animals Qualifications: * Ability to communicate effectively, courteously, and professionally with a variety of individuals, some with pets, representing diverse cultures and backgrounds, in both spoken and written English and Spanish while maintaining confidentiality * Commitment to the ASPCA's mission with a strong interest in animal welfare and serving low-income communities * Thrives on providing exceptional customer service experiences; exemplary customer engagement skills * Excellent team player who thrives independently in a fast-paced, shelter environment with exposure to dogs and cats daily * Exceptional problem-solving abilities and sound judgment are required * Strong computer skills, including Microsoft Office; familiarity with database software a plus (such as Canva and Airtable) * Experience with and/or interest in working with underserved communities is required * Ability to stay calm under pressure and de-escalate conflict in a positive and professional manner * Ability to build and sustain positive and productive relationships within and across departmental teams, with volunteers and the public * Ability to walk, bend, stand and reach constantly during a minimum 8-hour day; ability to lift up to 30 lbs., ability to walk dogs up and down stairs Language: Other languages desirable Schedule: * The schedule for this role is Tuesday-Saturday, 9-5pm and requires flexibility and the ability to adjust work hours and potentially days to accommodate varying needs, tasks, or commitments while maintaining productivity and meeting deadlines. Compensation and benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. For hourly roles: the target hiring range for this role is $26.75-$28.68 per hour. For more information on our benefits offerings, click here. Stay Connected – Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish (Required) Education and Work Experience: High School Diploma (Required) Fear Free Shelter certification required, or must be obtained within first 90 days, High school degree or equivalent required, Minimum of four years of client service required, Social Services or relevant experience a plus Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: Who we are - Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you'll do: Help animals in need! Our highly skilled technicians play a crucial role in our program, working as a team with CM veterinarians and assistants to provide essential services to the pets and rescue animals that need us most. The ASPCA's Community Veterinary Clinic (CVC) offers high-quality, high-volume spay/neuter (HQHVSN), preventive care and treatment for minor illnesses and injuries. CM technicians build a wide range of skills and you'll use your education and license to its full extent exclusively concentrating on medical duties, working some days in spay/neuter surgery and others seeing appointments or assisting with out-patient procedures. What you'll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Work Schedule This is typically a Monday – Friday, 8 hour schedule with flexibility to work occasionally beyond the scheduled work day. Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $34.60 - $40.00 per hour This position is eligible for a minimum of a $1,500 signing bonus and a $1,500 retention bonus after one year of service. For more information on our benefits offerings,visit our website. Responsibilities: Responsibilities include but are not limited to: Medical * Care for 35-40 cats and dogs per day in spay/neuter surgery * Administer injections including anesthetics, pain medications, vaccinations and other medications * Intubate animals, place intravenous catheters, perform venipuncture and administer fluids as needed * Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases * Provide treatments and supportive care according to the CM Standard Operating Procedures and as directed by attending Veterinarian * Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques * Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient * Maintain all necessary controlled substance drug logs and patient records * Stay current in knowledge of emergency drugs and protocols * Ensure anesthetic machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly * Assist with humane euthanasia in accordance with ASPCA policy and CM protocols * Work with coworkers to clean and disinfect animal areas, equipment, instruments and facility while utilizing appropriate personal protective equipment * Provide support and medical services in special cases as needed, including evaluation of animals living in hoarding situations Customer Service * Communicate with all clients in a non-judgmental, effective and professional manner * Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks * Explain information provided by the veterinarian about an animal's condition to clients Other * Enter medical information into digital data bases as appropriate * Represent ASPCA in a professional and courteous manner * Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA) * Follow all written and verbally communicated CM Standard Operating Procedures * Collaborate and foster good communication with ASPCA colleagues * Participate in veterinary/medical training of CM staff, ASPCA staff and veterinary and technical students by coaching, discussion, and demonstration * Attend staff meetings and training sessions * Perform other duties as assigned Education and Work Experience: * Must have graduated from accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department. * Surgery/Anesthesia experience preferred Qualifications: * Must have current New York State Veterinary Technician License (or ability to obtain within 30 days of employment) * Excellent animal handling skills (cats, dogs) * Excellent customer service skills * Experience using a computer and navigating software applications * Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance * Ability to work standing for 8 or more hours * Ability to work independently and as part of a team * Ability to work efficiently and calmly under challenging conditions * Strong interest in animal welfare and serving underserved communities * Fear Free Shelter certification is required within 60 days of hire * Ability to exemplify ASPCA's core values and behavioral competencies Language: * English (Required) * Bilingual (Spanish) Strongly Preferred Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required), Spanish Education and Work Experience: Associates, Bachelors Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Summary: The ARC (Animal Recovery Center) facility is dedicated to the recovery and rehabilitation of victims of cruelty and neglect admitted through NYPD and the ASPCA's Humane Law Enforcement (HLE) and Community Engagement (CE) programs. Our dedicated team of more than 45 sheltering, medical, and animal behavior professionals work closely with the ASPCA Animal Hospital, Forensics, Legal Advocacy and Investigations, Behavioral Sciences, Shelter Medicine Services, Community Engagement, Placement, and the Adoption Center teams to ensure coordinated response and operations, and holistic, balanced, high quality care for the animals we serve. The Licensed Veterinary Technician is responsible for a broad range of medical and administrative tasks in the ARC that serves animals admitted through the NYPD Partnership program. The LVT delivers compassionate nursing care and has a broad knowledge of animal science, medicine, and husbandry, including a basic knowledge of pharmacology, shelter medicine, behavior, and proficient mathematical skills. One of the most critical functions of this role is serving as a member of a team of medical, behavior and sheltering operations personnel, all dedicated to working together to provide holistic care for victims of cruelty and neglect. Responsibilities: Responsibilities will include, but are not limited to: Nursing and Shelter Population Care (50%) * Possess in depth knowledge and understanding of veterinary medical concepts * Care for up to 40 cats/dogs per day. * Provide compassionate and quality patient care at all times utilizing Fear Free/Low Stress handling, * Proficiency in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry. * Possess critical thinking and multi-tasking skills * Ability to prioritize and re-prioritize based on hospital, ARC and new case needs * Be familiar with infectious diseases, including their prevention and steps to reduce or eliminate transmission * Administer injections, animal vaccinations, medications, treatments, and supportive care measures as directed by departmental Standard Operating Procedures and attending Veterinarian. * Perform venipuncture, run diagnostic tests, and administer fluids as needed. * Maintain and compile weekly order of medical supplies inventory, including emergency drugs. * Ensure that supplies are in-date. * Ensure that all structures and equipment are functional. When equipment is not working properly report to the appropriate team or department for timely repair. * Maintain all necessary logs, inventory, DTM plates and patient records and checklists. * Create and manage accurate treatment sheets, surgery and procedure requests and medication orders * Stay current in knowledge of emergency drugs and protocols. * Accurately communicate information about an animal's condition to the direct care team. * Support the Medical Supervisor and other veterinarians in the planning and performance of humane euthanasia. Team, Administrative, Training (30%) * Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols * Provide leadership, onboarding and training to the direct care team and train new hires * Remain composed while working in fast-paced environment with changing priorities * Work well both independently and cooperatively as part of team. * Provide medical information and representation to other ASPCA departments. * Communicate all relevant and necessary patient information to ARC management and veterinarians * Communicate thorough and detailed patient updates (including behavior and operational information) to the on-coming LVTs. * Keep the veterinarians apprised of all medical issues. * Keep the behavior, management and medical teams apprised of all behavior and safety issues. * Adhere to all protocols put forth by Occupational Safety and Health Administration. * Follow, support and model all departmental Standard Operating Procedures. * Follow all behavior sedation procedures and communicate any needed deviation from the plans immediately to ensure the safety of the animals and the team. * Attend all daily shift rounds, monthly staff meetings and scheduled training sessions. * Give presentations/trainings to new and existing staff as directed * Delegate appropriate tasks to the direct care team. * Communicate in effective and professional manner with public and all ASPCA staff members * Administrative duties as needed * Perform other duties as assigned Housekeeping and Maintenance (20%) * Clean and disinfect kennels, transport carriers, equipment, and facility while utilizing appropriate personal protective equipment (PPE). * Follow all departmental PPE and cleaning protocols * Take inventory and stock supplies as needed. * Assist in keeping supplies stocked by noting when supplies are running low in all areas. * Make certain ARC, including exam rooms, common areas, playrooms, and kennels are kept clean and organized throughout the day. Appropriately direct the ICA's when needed. Exemplifies the ASPCA's Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team – that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact, specifically making change for animals Qualifications: * Ability to successfully work in a high-volume, fast-paced environment that combines emergency and shelter medicine and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail. * Must be able to handle multiple tasks at once and deal with high levels of stress in an environment of constantly changing priorities. * Excellent low stress animal handling skills. * Ability to work well within a team and communicate effectively and courteously with all levels of staff. * Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols * Maintain strict confidentiality when dealing with criminal cases. * The ability to work closely with behaviorally and medically compromised animals and feel comfortable working in an environment where humane euthanasia is performed on a regular basis. * Obtain continuing education as required by ASPCA and state licensing board * Deploy locally or nationally at least one time per year. * Dependable and ability to demonstrate regular and reliable attendance. * Team player and willingness to adjust schedule if operations require. * Ability to walk, bend, stand and reach constantly during a minimum 8-hour day, ability to lift 50 lbs. * Able to safely walk and handle dogs 100 lbs. or over, up and down stairs. * Basic computer skills, including Microsoft Office. Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary, this role offers a signing bonus. For more information on our Benefit offerings, click here. Join our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA. Additional Information * We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician (Required) 1 - 3 years' veterinary hospital and/or shelter experience preferred., Veterinary Technician Experience Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees' protected leave for certain reasons. Click on the link to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here

Job Description Our Company: Transition Management Corporation ('TMC') provides industry-leading engineering staffing, integrated facilities, and project management services at many of the finest hotels and companies across the US. Since its inception in 2004, TMC has provided these services at landmark locations including Point72 Asset Management, The Baccarat Hotel and Residencies, The Aman New York, 1 Hotels, and Auberge Resorts. Position Overview: In this role, you will uphold our mission of providing a premier workplace environment by delivering exceptional customer service to the client's community. The following responsibilities and duties are subject to change at any time based on business and client needs at management's discretion. Key Responsibilities: • Conference Rooms/Quiet Rooms/Mother's Rooms, • Ensure cleanliness, tidiness, and proper arrangement, • Check for stains on chairs and carpets, • Turn off lights when not in use, • Clean whiteboards, • Copy Rooms, • Maintain cleanliness and tidiness, • Restock supplies as needed, • Collect and deliver mail to the Mail Room, • Pantry/Coffee Points, • Keep clean, tidy, and trash-free, • Stock snacks and beverages, • Ensure coffee, cold brew, and water dispensers are functional, • New Hire Onboarding, • Set up desks with water bottles, notebooks, pens, and fleece vests or jackets, • Label desk with employee name, • Medicine Cabinets, • Ensure cabinets on all floors are fully stocked, • Maintain stock in closet and notify mail room when supplies are low, • Catering Support, • Assist with catering orders as needed, • Monitor conference rooms for leftover food to be cleared, • Accompaniments, • Escort visitors to conference rooms for senior meetings or when required, • Reception Backup, • Coverage of reception desk responsibilities to cover the desk during weekly reception meetings., • Full understanding of reception responsibilities, including but not limited to the ability to respond to all requests via email, phone or in-person. Qualifications: • Bachelor's degree required, • Strong organizational skills, • Experience with and understanding of Microsoft Office suite (Outlook, Word, PowerPoint, Excel), • Attention to detail, • Ability to multitask and prioritize tasks, • Excellent communication skills, • A proactive and team-oriented mindset