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  • Customer Service Agent
    Customer Service Agent
    12 days ago
    $45000–$60000 yearly
    Full-time
    Long Beach

    Law Firm Customer Service and Phone Specialist Salary: starting at $45,000–$60,000 position has growth potential Location: Oceanside, NY Job Type: Full-Time, On-Site About Us: We are a growing law practice dedicated to defending businesses against merchant cash advance companies and related financial disputes. We provide strategic legal guidance, negotiation, and defense while focusing on clear communication and strong client advocacy. About the Role: The Customer Service and Phone Specialist will be responsible for speaking with prospective clients, explaining our services, and guiding them through the intake and consultation process. Day-to-day responsibilities include handling inbound and outbound calls, qualifying leads, following up with prospective clients, maintaining accurate records, and helping turn inquiries into clients. You will work closely with attorneys and support staff to ensure a smooth transition from the initial call to legal representation. The role also includes meeting performance goals, participating in ongoing training, and helping improve processes that enhance the client experience and support company growth. Growth Opportunity: There is significant room for growth within the company. As the firm continues to grow, strong performers will have opportunities to take on additional responsibilities, develop their skills, and advance into leadership and management roles. Career advancement also comes with increased financial benefits, including opportunities for higher compensation and greater earning potential as your responsibilities, performance, and contributions to the company grow. Qualifications: -Excellent communication skills – Able to speak and write clearly and professionally. -Customer service experience – Comfortable answering questions, handling concerns, and working with clients. -Sales experience – Able to qualify leads, follow up with prospects, and turn leads into clients. -Training or mentoring experience – Willing to learn quickly and support other team members. -Goal-oriented – Comfortable working toward sales goals and performance targets. -Professional experience – Experience in a legal, financial, or professional services environment is a plus. -Computer skills – Comfortable using CRM systems, email, spreadsheets, and basic office software. -Organized and dependable – Able to manage multiple tasks, maintain confidentiality, and work well in a fast-paced environment. -On-site availability – Must be able to work on-site in Oceanside, NY. -Education – High school diploma or equivalent required. Additional education in business, communications, or a related field is a plus.

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  • Legal Personal Assistant
    Legal Personal Assistant
    2 months ago
    $22–$27 hourly
    Full-time
    Queens County

    Company Description McAdoo Estate Planning, LLC is a dedicated legal practice that specializes in providing comprehensive estate planning services. With a commitment to excellence, the firm assists clients in managing their assets, protecting their families, and planning for the future. Located in Mineola, NY, and Jamaica Estate, Queens, McAdoo Estate Planning, LLC is known for its client-focused approach and meticulous attention to detail. Our mission is to provide tailored legal solutions with a focus on trust, integrity, and professionalism. Role Description This is a full-time, on-site role for a Legal Personal Assistant based in Garden City, NY and Jamaica Estates, Queens. The Legal Personal Assistant will support daily operations by performing tasks such as managing the Founding Attorney's schedule, assisting her in preparing legal documents, overseeing diary management, and performing general clerical duties. The role requires close collaboration with the Founding Attorney to ensure smooth workflow and excellent client service. Qualifications Demonstrated experience in Personal Assistance and Diary Management Familiarity with legal practices, terminology, and Legal Document Preparation Strong Clerical Skills, including organization and attention to detail Exceptional time management and multitasking abilities Proficiency in office software, including Word, Excel, and legal management systems Strong written and verbal communication skills Knowledge of estate planning practices is a plus High school diploma required; additional legal or administrative certifications are a plus

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  • Legal Secretary
    Legal Secretary
    2 months ago
    $18–$23 hourly
    Full-time
    Hewlett

    We are seeking a dedicated and organized Legal Secretary to provide comprehensive administrative and secretarial support to our attorneys. The ideal candidate will be an integral part of our small, dynamic team, ensuring the smooth operation of daily legal activities. Responsibilities include: • Preparing, formatting, and proofreading legal documents, correspondence, and pleadings., • Managing attorneys' calendars, scheduling appointments, and coordinating meetings., • Organizing and maintaining both physical and electronic case files and documents., • Assisting with court filings, including e-filing., • Handling incoming and outgoing communications, including phone calls and emails., • Performing general office duties such as ordering supplies, managing mail, and maintaining office equipment., • Assisting with billing and expense reports as needed. Qualifications: • Proven experience as a Legal Secretary or in a similar administrative role within a law firm., • Proficiency in legal terminology and legal document formatting., • Excellent organizational and time management skills., • Strong written and verbal communication abilities., • Proficient in Microsoft Office Suite (Word, Excel, Outlook)., • Ability to handle confidential information with discretion., • A proactive attitude and ability to work effectively in a fast-paced environment., • Bilingual language required. (SPANISH & ENGLISH)

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    No experience
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