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  • Collections Specialist
    Collections Specialist
    14 days ago
    $26–$28 hourly
    Full-time
    Northwest Yonkers, Yonkers

    ASI Group is seeking a Credit & Collection Specialist for our Yonkers, NY corporate headquarters. *KEY RESPONSIBILITIES* • Handle routine credit inquiries and correspondence with customers & sales force, • Responsible for the collection of accounts deemed to be delinquent and identifying delinquent accounts for possible referral to outside collection agency or attorney for further collection effort, • Ensures proper tracking of mechanics liens and bond filing dates, • Daily review of On Hold Order Reports and status dashboards, • Release / Denial-Hold of daily customer orders, • Customer contact by phone and email for the purpose of collecting past due balances, • Verifying customer service issues causing delinquencies and referral to appropriate Customer Service Representative, • Daily posting of customer remittances to Accounts Receivable, • Immediate reporting of customer financial issues and problems to Sr. Credit Manager, • Other A/R, administrative tasks and special assignments as required by Sr. Controller and Sr. Credit Manager *Knowledge, Skills & Abilities* • Associates Degree in Finance, Accounting or related field preferred but not required, • Good communication and interpersonal skills, • Effective time management and organization skills, • Demonstrated ability to work both individually and as part of a team *Qualifications* • 3 years of experience in commercial collections and accounting preferred, • 1 or more years of Accounts Receivable experience desired

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  • Customer Service Agent
    Customer Service Agent
    28 days ago
    $45000–$60000 yearly
    Full-time
    Long Beach

    Law Firm Customer Service and Phone Specialist Salary: starting at $45,000–$60,000 position has growth potential Location: Oceanside, NY Job Type: Full-Time, On-Site About Us: We are a growing law practice dedicated to defending businesses against merchant cash advance companies and related financial disputes. We provide strategic legal guidance, negotiation, and defense while focusing on clear communication and strong client advocacy. About the Role: The Customer Service and Phone Specialist will be responsible for speaking with prospective clients, explaining our services, and guiding them through the intake and consultation process. Day-to-day responsibilities include handling inbound and outbound calls, qualifying leads, following up with prospective clients, maintaining accurate records, and helping turn inquiries into clients. You will work closely with attorneys and support staff to ensure a smooth transition from the initial call to legal representation. The role also includes meeting performance goals, participating in ongoing training, and helping improve processes that enhance the client experience and support company growth. Growth Opportunity: There is significant room for growth within the company. As the firm continues to grow, strong performers will have opportunities to take on additional responsibilities, develop their skills, and advance into leadership and management roles. Career advancement also comes with increased financial benefits, including opportunities for higher compensation and greater earning potential as your responsibilities, performance, and contributions to the company grow. Qualifications: -Excellent communication skills – Able to speak and write clearly and professionally. -Customer service experience – Comfortable answering questions, handling concerns, and working with clients. -Sales experience – Able to qualify leads, follow up with prospects, and turn leads into clients. -Training or mentoring experience – Willing to learn quickly and support other team members. -Goal-oriented – Comfortable working toward sales goals and performance targets. -Professional experience – Experience in a legal, financial, or professional services environment is a plus. -Computer skills – Comfortable using CRM systems, email, spreadsheets, and basic office software. -Organized and dependable – Able to manage multiple tasks, maintain confidentiality, and work well in a fast-paced environment. -On-site availability – Must be able to work on-site in Oceanside, NY. -Education – High school diploma or equivalent required. Additional education in business, communications, or a related field is a plus.

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