Assistant Housekeeping Manager
6 days ago
New York
Job Description Overview Opportunity: Assistant Housekeeping Manager Manage housekeeping operations in accordance with established guest service, quality and sustainability standards. Potential Career Path Executive Housekeeper – Operations Manager – Assistant General Manager Essential Job Functions • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures., • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety., • Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns., • Prepare schedules based upon occupancy and assign duties to associates., • Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner., • Prepare required paperwork pertaining to departmental functions., • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction., • Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, guest room safety)., • Maintain departmental expenses in line with budget as described by General Manager., • Ensure compliance with specific brand standards., • Be aware of and communicate service scores to drive improvement and higher guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed., • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • High School diploma or equivalent preferred., • Work schedule varies and may include working on holidays, weekends and alternate shifts. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It