Full job description Job Summary We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in office management. Responsibilities • Manage multi-line phone systems, directing calls appropriately and taking messages as needed., • Schedule patient appointments, • Communicate effectively with physicians and medical assistants, • Provide patient support by addressing inquiries and resolving issues promptly., • Assist with duties including typing, proofreading documents, and maintaining office supplies., • Maintain a clean and organized front desk area to create a welcoming environment., • Russian Speaking is preferred., • Previous experience in a front desk or receptionist role., • Strong customer service skills with a focus on patient satisfaction., • Excellent organizational skills with the ability to manage multiple tasks efficiently., • Bilingual candidates are highly encouraged to apply for enhanced communication with diverse clientele., • Strong typing skills with attention to detail for accurate data entry and documentation.
Responsibilities: The purpose of this position is to ensure that the human resources needs of the agency are met by recruiting quality candidates and providing existing staff members support via training and development opportunities; ensure that all benefits are managed and in place and that all staff are correctly enrolled and aware of their benefits. The Director shall also review and enhance systems such as job descriptions, compensation equity, performance review and enhancement, supervisory training and procedures. 1. Recruit pools of qualified candidates for all positions, as needed;, 2. 2 Ensure hiring candidates complies with DSS procedures and regulations including fingerprint and background screening; Ensure that all current employee screenings are up to date and compliant., 3. Conduct a first level screening/interview of all potential candidates;, 4. Track and document all staff training – both in-service and outside education., 5. Conduct exit interviews, ensure COBRA compliance and completion of benefits documentation with staff members completing employment with Horizon Hearts;, 6. Provide training to supervisory staff regarding best practices strategies, positive behavior based direction, as well as ADA and EEOC concerns., 7. Provide consult and assistance with performance problems/issues with employees;, 8. Assess and enhance overall HR operations to improve agency functioning and increase staff retention such as job descriptions, compensation equity, performance review and enhancement, supervisory training and procedures., 9. Ensure that all new employees receive all components of the new employee orientation and training as per their position., 10. Develop and implement training to increase staff skills and competency, access outside resources to provide additional training. The above information is not all-inclusive within this job description. Additional information may be at any time updated for inclusion.
We are seeking a reliable, detail-oriented Dental Assistant to join our growing dental practice. The ideal candidate will provide excellent support to the dental team and ensure a comfortable and positive experience for patients. If you are passionate about patient care, organized, and a team player, we’d love to meet you. Key Responsibilities: Assist the dentist during a variety of treatment procedures Prepare and sterilize instruments and equipment Set up and breakdown treatment rooms before and after procedures Take and develop dental radiographs (X-rays) Record patient medical and dental histories and vital signs Educate patients on oral hygiene and post-treatment care Manage infection control by following proper protocols and procedures Ensure patients are comfortable and informed throughout their visit Maintain dental supplies inventory and order as needed Support front desk tasks as needed (scheduling, billing, answering phones) We would prefer an assistant who is bilingual with Spanish and English but will not turn away anyone who does not speak Spanish.