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Job Description OMB NO: 1625-012025 Expiration Date: 01/30/2025 Announcement: 6496 Opening Date: 9 October 2025 Pay Plan/Series/Pay Band: NF-2091-02 Closing Date: Until Filled Work Schedule: Part Time (20-29 hours/week) Position: Sales Clerk Leader Salary: $19.80/hour Who May Apply: All Sources Location: Staten Island, NY Ft Wadswoth – Exchange DUTIES: Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Provides outstanding customer service in the assistance to patrons in selection of goods or substitute items. Responsible for overall operations of sale department. May order merchandise, receive, price and monitor stock levels. In conjunction with store management may be responsible for price changes, markdowns, promotional sets and signage. May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level. May assist store management team in training employees on all cash register and front end duties and will provide input on employee evaluations. Operates a cash register, accepts cash, personal checks, credit cards, etc. Prepares, verifies and issues change funds as required. Collects cash receipts, cash register tapes, checks, credit cards receipt, and other supporting documentation. Compares register tapes with Daily Activity Report and investigates and discrepancies. Prepares and maintain cash overage and shortage records for each sales cashier daily. Responsible for the control and security of change fund, safe and cash registers. Key carrier, opening and closing the store as required. May direct/supervise other employees and be responsible for overall store in absence of management. Follow all policies regarding Loss Prevention. Be aware and proactive regarding shrink and the Alert Line. Follow all established safety standards and emergency preparedness requirements. Will be required to work weekends. Perform other related duties as assigned. You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated. QUALIFICATIONS REQUIRED: Minimum: 1. Prior retail experience in inventory control and retail sales., 2. Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time. Preferred (in addition to the minimum): 1. Experience operating a cash register and working knowledge of sales inventory, 2. Previous retail supervisory experience in the performance of the above referenced duties. And/or, 3. Current USCG NAF sales clerk with at least 6 months experience as a USCG NAF sales clerk. USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS: By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service. • Paid Annual and Sick Leave, • Holiday Pay, • Medical/Dental/Vision Insurance, • Flexible/Dependent Spending Account, • Pension Plan, • 401k Savings Plan, • Life Insurance, • Short Term/Long Term Disability, • Tuition Assistance, • Paid Parental Leave OTHER ESSENTIAL INFORMATION: • Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes., • Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute., • Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment., • Applicants may not be employed in the chain of command of their relatives., • This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. HOW TO APPLY Additional Information on how you will be evaluated: Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience. You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors. Outside Candidates: To apply, please visit our website at and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for: Sales Clerk Leader PT - 6496 Staten Island, NY, US Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status. PRIVACY ACT NOTICE Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations. Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for. Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding. Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed. Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.

Job Description OMB NO: 1625-0120 Expiration Date: 01/30/2025 Announcement #: 6488 Opening Date: 3 October 2025 Pay Plan/Series/Pay Band: NF-2091-02 Closing Date: Until Filled Work Schedule: Part-Time (20-29 hrs/wk) Position: Sales Clerk Leader Salary: $19.80/hour Who May Apply: All Sources Location: Staten Island, NY Ft. Wadsworth Exchange Join our team as a Sales Clerk Leader serving the brave men and women of the military and their families! Become the leader of a team that supports those who serve, offering them the convenience and quality they deserve. Ready to make a difference? Apply today and serve those who serve us! DUTIES: Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Provides outstanding customer service in the assistance to patrons in selection of goods or substitute items. Responsible for overall operations of sale department. May order merchandise, receive, price and monitor stock levels. In conjunction with store management may be responsible for price changes, markdowns, promotional sets and signage. May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level. May assist store management team in training employees on all cash register and front end duties and will provide input on employee evaluations. Operates a cash register, accepts cash, personal checks, credit cards, etc. Prepares, verifies and issues change funds as required. Collects cash receipts, cash register tapes, checks, credit cards receipt, and other supporting documentation. Compares register tapes with Daily Activity Report and investigates and discrepancies. Prepares and maintain cash overage and shortage records for each sales cashier daily. Responsible for the control and security of change fund, safe and cash registers. Key carrier, opening and closing the store as required. May direct/supervise other employees and be responsible for overall store in absence of management. Follow all policies regarding Loss Prevention. Be aware and proactive regarding shrink and the Alert Line. Follow all established safety standards and emergency preparedness requirements. Will be required to work weekends. Perform other related duties as assigned. You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated. QUALIFICATIONS REQUIRED: Minimum: • Prior retail experience in inventory control and retail sales., • Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time. Preferred (in addition to the minimum): • Experience operating a cash register and working knowledge of sales inventory, • Previous retail supervisory experience in the performance of the above referenced duties. And/or, • Current USCG NAF sales clerk with at least 6 months experience as a USCG NAF sales clerk. USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS: By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service. • Paid Annual and Sick Leave, • Holiday Pay, • Medical/Dental/Vision Insurance, • Flexible/Dependent Spending Account, • Pension Plan, • 401k Savings Plan, • Life Insurance, • Short Term/Long Term Disability, • Tuition Assistance, • Paid Parental Leave OTHER ESSENTIAL INFORMATION: • Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes., • Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute., • Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment., • Applicants may not be employed in the chain of command of their relatives., • This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. HOW TO APPLY Additional Information on how you will be evaluated: Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience. You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors. Outside Candidates: To apply, please visit our website at and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for: Sales Clerk Leader PT 6488 Staten Island, NY, US Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status. PRIVACY ACT NOTICE Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations. Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for. Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding. Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed. Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.

Job Description OMB NO: 1625-012025 Expiration Date: 01/30/2025 Announcement: 6493 Opening Date: 7 October 2025 Pay Plan/Series/Pay Band: NF-2091-02 Closing Date: Until Filled Work Schedule: Full Time (30-40 hours/week) Position: Sales Clerk Leader - Uniforms Salary: $19.80/hour Who May Apply: All Sources Location: Staten Island, NY – Ft Wadsworth Exchange DUTIES: Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Provides outstanding customer service in the assistance to patrons in selection of goods or substitute items. Responsible for overall operations of sale department. May order merchandise, receive, price and monitor stock levels. In conjunction with store management may be responsible for price changes, markdowns, promotional sets and signage. May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level. May assist store management team in training employees on all cash register and front end duties and will provide input on employee evaluations. Operates a cash register, accepts cash, personal checks, credit cards, etc. Prepares, verifies and issues change funds as required. Collects cash receipts, cash register tapes, checks, credit cards receipt, and other supporting documentation. Compares register tapes with Daily Activity Report and investigates and discrepancies. Prepares and maintain cash overage and shortage records for each sales cashier daily. Responsible for the control and security of change fund, safe and cash registers. Key carrier, opening and closing the store as required. May direct/supervise other employees and be responsible for overall store in absence of management. Follow all policies regarding Loss Prevention. Be aware and proactive regarding shrink and the Alert Line. Follow all established safety standards and emergency preparedness requirements. Will be required to work weekends. Perform other related duties as assigned. You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated. QUALIFICATIONS REQUIRED: Minimum: 1. Prior retail experience in inventory control and retail sales., 2. Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time. Preferred (in addition to the minimum): 1. Experience operating a cash register and working knowledge of sales inventory, 2. Previous retail supervisory experience in the performance of the above referenced duties. And/or, 3. Current USCG NAF sales clerk with at least 6 months experience as a USCG NAF sales clerk. USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS: By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service. • Paid Annual and Sick Leave, • Holiday Pay, • Medical/Dental/Vision Insurance, • Flexible/Dependent Spending Account, • Pension Plan, • 401k Savings Plan, • Life Insurance, • Short Term/Long Term Disability, • Tuition Assistance, • Paid Parental Leave OTHER ESSENTIAL INFORMATION: • Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes., • Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute., • Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment., • Applicants may not be employed in the chain of command of their relatives., • This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. HOW TO APPLY Additional Information on how you will be evaluated: Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience. You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors. Outside Candidates: To apply, please visit our website at and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for: Sales Clerk Leader – Uniforms FT - 6493 Staten Island, NY, US Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status. PRIVACY ACT NOTICE Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations. Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for. Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding. Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed. Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.

Job Description We are looking for a medical assistant with at least two years of experience, and references. Your primary motivation should be to do what’s best for our patients with responsibility even if that requires going above and beyond what might be standard in other practices. You should be proficient and efficient with entering information patient data into an EHR (Electronic Heath Record) system eCW (eClincalWorks) is preferred. You must be proficient in English language, additional languages would be a plus. You must be a competent phlebotomist able to extract blood samples from veins in the worst condition. Medical Assistant Job Description Software used in the job · EclinicalWorks (eCW) Electronic Health Records (EHR) System · Office Medic (ECG) · LiteDM (CBC results) · Microsoft Windows · Microsoft Office 365 o Outlook o Teams o Word o Excel · Various other websites for medication and insurance clearances, and diagnostic devices. Provide patient care. · Take patients vitals and record them in the EHR system · Record and update the list of medications the patient is taking in the EHR system. · Record patients answers to questions required for specific appointment types in the EHR system. · Take Blood, Sinus swabs, Throat swabs, and other samples for lab testing. · At the doctor’s direction, order lab tests via the EHR system directly or with the assistance of a lab clerk if one is on duty. · At the doctor’s direction, order new or renewals of non-narcotic prescriptions. · Perform ECG tests. · At the doctor’s direction, create referrals for patients via the EHR system. · Use One+ or similar glucose test strip device on patients, and record results in the EHR system. · Administer medications to patients via oral, injections, nasal sprays, nebulizers, topical, etc. · Administer treatments · Assist the doctor(s) with starting recorded video telehealth visits via Microsoft teams. Additional patient care tasks dependent on staff availability on the day · If a lab clerk is not available, the MA may need to package samples for lab test and schedule the pickup with the lab company. · If a lab clerk is not available, the MA and or the front desk staff may need to scan or upload results from in-house lab and diagnostic testing procedures to the patient’s chart in the EHR system. · If a lab clerk is not available, the MA may need to operate various pieces of lab equipment to conduct in-house tests or send samples to external laboratories. o Sofia 2 (Nasal and throat Swab tests viruses and bacteria) o CBC Machine. o Centrifuge. o Dipstick Urine test. Optional additional responsibilities The following are additional responsibilities that are not required unless the MA volunteers in exchange for additional pay. House calls Outside of in-office duties the MA if they agree to do so at time of hire may also be assigned to do house calls, house calls involve going to the patient’s home, taking vitals and samples for lab tests then setting up a recorded video conference call with the doctor. Certifications Minimum Certifications/Experience Phlebotomist Graduation from an accredited nursing program Additional Certifications we would like to see PN or RN license preferred. Languages MA must be fluent reading, writing and speaking English. Additional spoken language we would like to speak We have patients who speak the following languages in addition to English. · Spanish · Hebrew · Yiddish · Russian Office Hours 9 AM to 5 PM - Monday -Thursday Friday 9 AM to 1 PM Please send resume to Company DescriptionThe office of Dr George Moskowitz is a primary care practice that cares about patient outcomes. In addition, we offer wound care treatments, a lifestyle program the includes modern nutrition program for diabetes and weight loss, treatment with Spravato, as well as a number of other unique services. We serve the community of Brough Park in Brooklyn which is a diverse community. We focus on evidence-based individualized medical outcomes not on income.The office of Dr George Moskowitz is a primary care practice that cares about patient outcomes. In addition, we offer wound care treatments, a lifestyle program the includes modern nutrition program for diabetes and weight loss, treatment with Spravato, as well as a number of other unique services. We serve the community of Brough Park in Brooklyn which is a diverse community. We focus on evidence-based individualized medical outcomes not on income.

Job Description JOB SUMMARY The Office Manager is responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. The Office Manager coordinates all administrative functions including report preparation, all payroll and time keeping administrative duties, all ordering and directing the daily duties of the Administrative Assistant and Medical Records Clerk. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) 1. Design and implement office management policies., 2. Establish standards and procedures for office operations., 3. Organize office operations and procedures., 4. Assist/oversee the Administrative Assistants assigning and monitoring Administrative Assistant tasks, 5. Monitor and record long distance phone calls., 6. Control correspondences., 7. Review and assure approval of purchase orders for supply requisitions., 8. Liaise with other agencies, organizations and groups as appropriate and directed., 9. Maintain office equipment., 10. Recruit and select office staff., 11. Orient and train employees., 12. Provide on the job and other training opportunities., 13. Evaluate staff performance., 14. Coach and discipline staff, 15. Design filing systems., 16. Ensure filing systems are maintained and up to date., 17. Define procedures for record retention., 18. Ensure protection and security of files and records., 19. Ensure effective transfer o files and records., 20. Transfer and dispose records according to retention schedules and policies., 21. Ensure personnel files are up to date and secure., 22. Maintain office efficiency., 23. Plan and implement office systems, layout and recommend equipment procurement., 24. Maintain and replenish inventory., 25. Check stock to determine inventory levels., 26. Anticipate needed supplies., 27. Verify receipt of supplies., 28. Attend supervisory, training and staff development meetings as directed by the Program Director., 29. Complies and promotes compliance with all applicable laws, regulations and agency policies helping to strengthen and maintain an ethical organizational culture., 30. Perform other related duties as required. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Knowledge of office administration policies and procedures · Effective staff management skills: Planning, scheduling, assigning and directing of work; appraising performance; rewarding and disciplining; and addressing complaints and resolving problems.; selecting, training and developing employees; directing employees toward desired objectives; delegating, motivating, and controlling the essential work functions (e.g. developing performance standards, measuring results, taking corrective action) · Ability to maintain a high level of accuracy in preparing and entering information · Excellent interpersonal skills · Team building skills · Analytical and problem solving skills · Decision making skills · Effective verbal and listening communications skills · Attention to detail and high level of accuracy · Very effective organizational skills · Effective written communications skills · Computer skills including the spreadsheet and word-processing, programs, and e-mail · Stress management skills · Time management skills QUALIFICATIONS AND EXPERIENCE High School diploma or GED plus at least three years of clerical, administrative or secretarial experience, (graduation from secretarial school). BA preferred. Related college credits or comparable training program can substitute for a portion of the experience requirement). Proficient in all Microsoft Office programs. CERTIFICATIONS

Job DescriptionJob Title: Registration Desk Clerk - Bilingual (Spanish) (Bilingual Dental Center Receptionist) Labor Grade: 3 Department: Dental Center Reports To: Supervisor, Clerical Staff FLSA Status: Local 153 - Non-Exempt Additional Pay: Plus $2,000 annually based on required Spanish fluency. The 32BJ Dental Center is growing, and we’re excited to announce the expansion of our Dental Center. We’re currently seeking a total of 5 people-focused Dental Center Registration Desk Clerks to join our team. We offer: • Competitive Salary coupled with a great work/life balance., • Spanish Fluency Addition: $2,000 annually added to your pay, • Prime Location - Flatiron District in Manhattan, • Full-time Schedule consisting of a 35-hour work week., • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium., • Pension Benefit that includes monthly employer contributions., • Retirement Benefit that includes 401K employer contributions., • Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance., • Paid Time Off including vacation, personal, CE & sick days., • Federal Paid Holidays – Up to 11 days off with pay., • And more... Summary: Under the supervision of the Clerical Supervisor, primary function is to be the front-line interface of the Dental Center to its patients. The Registration Desk Clerk will perform at a high level of efficiency and customer service to assist the patient in the entirety of the appointment process. Additional functions will include and not be limited to: scanning, data entry, and administrative tasks related to patient care and standard operations. The Registration Desk Clerk is cognizant of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Essential Duties and Responsibilities: • Register Dental Center patients and the ability to qualify emergency patients using the Dental Center emergency patient guidelines, • Schedules initial, recall and treatment appointments, and reschedules appointments as necessary, • Checks patients in for their scheduled appointments, verifies patient’s demographics, quotes internal policies and benefits, • Assists patients with their benefit concerns and questions, • Perform monthly patient outreach by contacting members listed on the waitlist platform, • Verifies benefits eligibility and makes notes in the Dental Practice Management system, • Answers incoming calls related to appointments, vendor inquiries, current and future patient inquiries, and internal departmental inquiries, • Checks Delta Dental website and for claims history and frequency limitation for dental services being provided, • Confirms appointments for the next day as needed, • Assist patients with various administrative forms (HIPAA, Minor Consent, Records Release, Radiographs, Referrals, and Attendance, etc…), • Creates and maintains patient accounts in the Dental Practice Management System and any other required internal systems, • Assists with additional projects or initiatives, resulting from the day-to-day operations, • Releases patients from appointments as needed, • Assist in the release of patient records following an authorized request, • Scans and loads patient documents to their accounts in the Dental Practice Management system, • Utilizes resources available to troubleshoot daily clerical challenges in an efficient and effective manner, • Maintains detailed knowledge of dental benefits to provide plan participants with up to date plan and benefits information in English in Spanish, • Participate in any/all of the Dental Center improvements geared towards operational excellence, • Documents daily interactions in the Dental Practice Management system, • All other duties assigned by Clerical Supervisor or other supervisor/manager. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Technical Skills: • Ability to prioritize work, • Ability to effectively communicate with both members and staff including proficient handling of difficult communication with irate people, • Ability to operate Electronic Dental Record and other telecommunication systems, • Strong ability to multi-task Interpersonal Skills: • High level of customer service orientation, • Strong organizational and oral interpersonal skills, • Excellent listening skills, • Ability to operate effectively in a fast-paced work environment, • Ability to maintain composure when dealing with irate people Educational Requirements and/or Experience: High School Diploma, GED or equivalent experience. Employment experience with direct customer service exposure. Language Skills: Proficiency in English and Spanish languages is a must Reasoning Ability: Above Average Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling, • ½ to 2./3 of time: Sitting, reaching with hands and arms, • Over 2/3 of time: Talking or listening, • 100% of the time: Using hands