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Job Description Job Summary This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice is responsible for the oversight of the administrative and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. Establishes clinical procedures and policies for clients and ensures that program operations meet or exceed agency and regulatory guidelines. Essential Task To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse., • Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers/residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer/resident or in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's/resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records., • Informs staff to the types of clinical services, recreational activities, and ICL programs available., • Reviews crisis assessment of consumers/residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer/resident, and staff-actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department., • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance., • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., • Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommends changes to authorized staffing patterns and personnel budget., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages the orientation of new personnel and the sponsorship program., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of consumer/resident rooms or apartments to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to consumers/residents., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Manages resident/consumer funds program. Develops internal money management procedures., • Educates staff in the benefits of consumer and family involvement, levels of consumer and family involvement, types of consumer and family involvement, nature of consumer and family involvement, and issues of working with consumers and families., • Develops a program strategy for working with consumers and families and develops activities that foster program-consumer and family cooperation and coordination., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to spend a significant portion of the workweek traveling Qualification and Experience Master’s degree in social work, Mental Health, or Psychology, with a minimum of three years of professional mental health experience and in a supervisory capacity. Required LMSW for MSW, MHC required LMHC, or LPC. Preferred Bi-lingual in Spanish but not required. #ICLRN

Job Description Position: Program Director – After School Reports to: Division Director Location: PS 21 Crispus Attucks Elementary School, 180 Chauncey Street 11233 (40300) Hours: Full Time – 35 hours per week 10:00am – 6:00pm Salary Range: $64,350 - $64,350 Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. BCS, which presently serves more than 20,000 individuals annually, is committed to a broad and diverse range of services including education and child care; services to strengthen families; and services to foster self-sufficiency for adults. BCS After School Education Programs provide academic and recreational opportunities to Middle School children . The After School Education Programs are offered every weekday from 2:00 pm to 6:00 pm, Saturdays from 10:00 am and extended hours during the summer and school holidays. BCS After School Education Programs are located in Brownsville, East NY, and Bedford Stuyvesant Brooklyn. The position of Program Director is a critical, visible position requiring exceptional leadership, strong management experience and a successful track record of working with government contracts and nonprofit organizations providing social services. The Director should be highly flexible in dealing with the challenges of developing new programs and working to meet the needs of the community. The Program Director should have experience with community-based services for youth, children and families, including working with students in a Department of Education setting. The Director should have proven ability to manage a professional staff and interact with the community. S/he must be a hands-on strategic thinker, a planner and problem solver, prepared to lead and direct staff through change and program development. Excellent communication skills are critical. The Director must be comfortable communicating with the people who receive services and their families, and equally comfortable in training staff, presenting before elected officials, public agency administrators and members of the community. Responsibilities: * Supervision and coverage for direct reports: Assistant, BCS Teachers, and BCS Assistant Teachers. * Provide On-Site coverage for staff when needed; Oversees the day-to-day activities/events of the After School site. * Develop educational and recreational summer and school year programming in accordance with DYCD and DOH/SACC guidelines; Ensure programs are effective and designed to achieve measurable goals in line with BCS mission and DYCD contractual obligations in collaboration with DOE. * Facilitate positive partnership and collaboration with DOE Principal and Staff. * Direct contact and reporting to DYCD Program Manager, oversight responsibility of DYCD Site/Audit visits, and attendance at DYCD Director meetings. * Oversee and monitor DYCD Connect Database to ensure program is meeting contract compliance reporting, enrollment numbers and rates of participation, including pulling weekly ROP/ADA and enrollment reports to review in supervision with program staff and Division Director. * Engage and monitor all Co-locator and Sub-contractor relationships for After School site. * Plan, implement and support all recruitment, enrollment, retention and referral efforts of After School Education participants to ensure contractual requirements are met. * Coordinate and attend all PTA and SLT meetings; Coordinate and ensure compliance with all Youth Council meetings. * Maintain inventory of supplies and equipment ensuring budget mandates are followed. * Recruitment, hiring, training, scheduling, performance evaluations and payroll for all After school staff. * Develop and implement staff professional development workshops responsive to youth and community needs. * Participate in cross agency working groups and committees to achieve agency goals; attend training seminars, division staff meetings, and community meetings as needed. * Perform other duties as assigned. * Participate in agency-wide groups and meetings as required. * Assist with development of funding proposals as needed. * Other tasks may be required. Qualifications Required: * Bachelor’s Degree with strong management and youth development experience (5 years or more) required; MSW, or equivalent Master’s Degree preferred * Must be eligible for SACC certification * Proficient in typing; responding to emails, and phone calls * Computer skills: Microsoft Office; Google Docs; Spreadsheets; and Calendar Development * Excellent leadership, communication, supervisory and team-building skills, including the ability to motivate, align staff efforts to changing priorities and approaches, set goals, delegate responsibilities, and manage staff performance so as to ensure effective service delivery in accordance with organizational goals and program contracts * Must undergo pre-employment screenings such as the Criminal Background Check required by OCFS/DOH Qualifications Preferred: * Experience with effective management of crisis intervention, handling mental health and medical issues with participants and working with people with histories of trauma. * Experience in education and/or after school programming. * Experienced in working with children with special needs and understanding Individual Educational Plans (IEP) BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description Job Title: Program Director Status: Full-time, Mon-Fri. 9 am - 5 pm (hours may vary, you will be on call) FLSA Classification: Exempt Job Location: Brooklyn, New York Reports to: Vice President Salary Range: $85,000 - $95,000 Hunterfly Trace is located in Brownsville, Brooklyn, with a total of 62 units, Hunterfly Trace will provide 55 – DOHMH and 7 - Community supportive housing units to single adults exiting homelessness. These units will be funded by DHS and DOHMH (ALL units receive case management) contracts. Objective: The Program Director (PD) position requires a thorough understanding of relevant service delivery concepts and structures, including strong knowledge and experience with mental health systems, and the ability to access and negotiate the full range of services for recipients. It also requires strong supervisory and administrative skills and the ability to interface effectively and efficiently with colleagues to ensure quality services and program operations. Furthermore, it requires good decision-making skills and the ability to identify and facilitate necessary programmatic change. It requires attention to detail, strong writing and verbal communication skills, and computer literacy. The Program Director is responsible for direct supervision of the Assistant Program Director and Program Associate (where applicable). They ensure clients receive services that support housing stability and quality of life, and that meet regulatory and agency standards by leveraging individual and group supervision, reporting instruments and dashboards, and regular chart review. The Program Director is ultimately responsible for developing the aptitude of a high-functioning team in an environment that is an engaging and rewarding place for staff to work, and that promotes a culture of continuous learning, professional development, and quality improvement. The PD also assumes leadership in facilitating a culture where the values of diversity, equity, belonging, inclusion, and justice are explicit and well-integrated into program culture in a way that emphasizes respect for all members of the community. Position Type: This is a full-time, exempt position with a regular daytime schedule that includes on-call responsibilities. Lantern staff may be asked to change work schedules and hours depending on the operational needs of the site and the agency. Essential Functions: • Provide clinical supervision and coaching to the Assistant Program Director, Program Associate, and/or case management staff., • Promote strategies that support learning and professional development., • Review and approve documentation completed by the case management team and ensure high standards of care and quality service delivery., • Conduct internal chart reviews in collaboration with the Assistant Program Director, • Review dashboards and monthly reports with staff to track outcomes., • Develop site-specific policies, tracking and reporting instruments, and strategies that support outcomes accountability and quality service delivery., • Provide clinical supervision in the development of treatment plans and in assessing for safety planning with the clinical team., • Identify community resources, facilitate referrals, and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services., • Develop supervision plans and accountability systems that manage reporting requirements and service standards., • Ensure staff use a harm reduction approach to support residents around issues of substance use., • Identify training and skill-building needs of the clinical team that will ultimately help promote high quality of life standards., • Support staff in actively engaging residents through regular apartment visits, community outings, and escorts to appointments as needed., • Collaborate with property management and Housing & Stability partners to help clients maintain their housing and understand the terms of their lease., • Collaborate with Cross Buildings to access full menu of supportive services designed to improve clients’ wellness and quality of life., • Collaborate with Compliance and QA/QI departments to standardize funder reporting, track outcomes, and engage in incident review processes., • Develop and implement groups and programming that are client-centered and foster a supportive and inclusive community., • Hire and train new staff, as well as manage the progressive disciplinary process in collaboration with Human Resources., • Facilitate staff meetings, clinical meetings, building management meetings, and community meetings with clients., • Evaluate clients for suicidal/homicidal risk, support staff in developing safety plans for residents, respond to and de-escalate crises as needed., • Prepare, review, and manage follow-up of incident reports, as well as appropriate incident reporting to funders., • Provide overall day-to-day program management in collaboration with the Assistant Program Director (if applicable), • Complete required reports as assigned. Required Education and Experience: • MSW/ MHC/ MFT degree from an accredited school is required. License is required within 1 year of employment., • LMSW/ LMHC or LMFT is preferred, • Minimum five years of supervisory experience in social services., • Supervisory, administrative, and/or management experience, specifically in social service, supportive housing, and/or shelter settings, • Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless populations, • Experience working with DOHMH, HASA, OMH, DHS contract managers and knowledge of funders’ regulations, scopes of services, and standards., • Must possess strong clinical and interpersonal skills; be able to work effectively as part of a team and have the ability to make sound assessments of tenants’ strengths and needs., • Comfort working within a harm reduction model with individuals actively struggling with ongoing substance use., • Must have initiative, exercise good judgment and be able to manage competing priorities., • Must be able to work independently with high standards of integrity, as well as demonstrate competence in working collaboratively with others., • Experience utilizing databases to document and report work with clients and staff., • Strong writing, communication, and organizational skills, • Commitment to integrating values of diversity, equity, belonging, inclusion, and justice as part of the program culture. Preferred Experience: • Managing relationship with property management partners in Supportive Housing setting, • Fiscal management and oversight of program budgets, • Experience working with evidence-based models such as Motivational Interviewing Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. We create more vibrant, healthy, and just communities by bringing diverse individuals and viewpoints together.

Job DescriptionJob Summary: The DSS will coordinate the program scope of services required by DHS. Provide direct supervision and weekly team meeting with the Site Director, case management team and operations personnel. Complete and forward required reports and housing placement statistics to DHS on a timely basis. Duties: Manage and monitor all aspects of program based on DHS contractual requirements Execute the implementation of required delivery of services to adult homeless families residing in the shelter. Coordinates the work of the Social Service team to ensure effective service delivery to clients. Schedules Multi-disciplinary teams at the site to optimize staff availability to clients and staff access to on site services. Over sees the day to day operations to ensure new intakes and move outs are coordinate with efficiency. Hires, orients, supervises, and disciplines the onsite case management team Conducts quality assurance spot checks (e.g., sitting in on a Caseworkers group) on a regular basis. Reviews individual case files and social service plans on a monthly basis for quality assurance and efficacy. Reports monthly to Senior Praxis Management on agency adherence to Quality Assurance Utilization Review Plan and makes recommendations for improvements. Oversees the disposition of all client complaints, ensuring timely and fair resolution. Conducts Resident meetings, when applicable, to keep residents abreast of developments. Administers Praxis & DHS Code of conduct policies. Prepares Ensures readiness for audits by DHS, OTDA and other Governmental agencies Conducts monthly staff meetings with all multi-disciplinary teams, consisting of Social service, security and operations. Is on call 24 hours a day/seven days a week in case of emergencies. Enforces Program Operations building protocol, ensure that incident reports are filled properly and on time with DHS and internal departments. Submits reports on a timely basis to all required parties. Attends Community Board meetings to cultivate trusting relationships with community members. Attends all required trainings and meetings. Performs any other duties, as required by supervisor. Qualifications: Education: MSW, LMSW or equivalent experience required. Experience: Relevant experience of five years or more with disenfranchised population, supervisory experience preferred. Skills: Commitment to working with homeless adult families Computer literacy; Microsoft Office Suite preferred. Fluency in Spanish a plus. ACKNOWLEDGEMENT OF JOB DESCRIPTION BY EMPLOYEE: I understand the above job description as an accurate presentation of my job performance expectations.