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Job Description Who We Are: We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our team to help and drive the growth and success of our company. Who You Are: An energetic technically savvy tech professional who is looking to move his/her career upward. You have been a Helpdesk Tech that started at Level 1, 2 and moved up to Level 3. When escalated tickets need a solve you are the go to resource on the team that people come to for coaching. You specialize in providing user support to an array of customers and handling 700+ users, Admin staff and C Level executives from clients with diverse IT infrastructures is a snap for you. Your resume clearly highlights your technical aptitude and mastery of Windows and Apple systems. You aspire to take the next step in your career and have been a back up Junior System Administrator who has worked with Windows servers 2008/2012 in a variety of mixed production environments from Windows 7, MacBooks, MS 365 and Linux networks. You've also worked with file system management, mail servers, Veritas Backup Exec, DLO, Symantec Antivirus server, iPhone and other mobile devices. So here is the Job: This is a new position, to be located at our corporate offices in South San Francisco, you work alone sometimes or in small teams and are responsible for establishing, diagnosing, repairing, maintaining, and upgrading hardware and computer equipment. Accomplishing these tasks requires you to remain in contact with colleagues either through telephone, e-mail or face-to-face interaction. Keeping an inventory of various software and equipment as well as issuing these items to other workers also falls under the jurisdiction of desktop technicians.On the System Administration side you will master not only how to set up computer networks for our clients, but are also responsible for monitoring and updating networks, establishing new networks, providing network security, and educating non- network employees on proper computer usage and maintenance. Requirements Minimum Requirements • 4 yrs. of prior hands on experience in a similar role, • Bachelors Degree in CS or related field, • Minimum Requirements:, • Knowledge and experience with MacBook support, • Windows 7 and newer versions, • Mobile phone support, • Desktop Support & customer services, • Experience working with MDM such as Workspace One, Mas360 or alike., • Experience working with SSO/MFA such as Okta, OneLogin or alike, • Confident in troubleshooting problems, • Windows 2008 or newer Versions, • Hosted Services such as Gmail and Office 365, • Symantec and ESET Antivirus, • Printing services, • Knowledge of GPOs, • VERITAS Backup Exec., • Hosted VoIP services, Ring Central, Vonage, etc, • 401(k) with company match, • Company Paid Holidays, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Training & Development, • Work From Home, • Free Food & Snacks, • Wellness Resources ICE Is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure Ice is holding itself to the highest level of delivery of outsourced managed services, and maintain the trusted and premier endpoint MSP solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

Job Description Just Salad is seeking a proactive, detail-oriented, enthusiastic and motivated candidate with a strong ability to problem-solve and a willingness to continuously learn. The IT intern will report to the Director of Field Tech + IT Operations and serve as a key resource for all IT-related queries at the user level across 90+ Locations (NYC, FL, CHI, NJ, PA) and Corporate (50+ members). This position is on site in our NYC office with some field work required Reports to: Director of Field Tech & IT Ops Fall/Winter 2025 Information Technology Field Intern Duties and Responsibilities: • Provide technical assistance to staff and on hardware and software-related issues, • Install, configure, and troubleshoot computer systems, hardware, and software, • Monitor system performance and troubleshoot any issues, • Follow established procedures and processes for computer maintenance, • Provide training and support to team members on the use of computer systems, • Perform system backups and maintain accurate records, • Research and recommend solutions for technical problems, • Organization of new equipment and existing inventory, • Assist with new store opening installations, • Research and recommend solutions for technical problems, • Bachelor’s degree in Information Technology, Computer Science, or related field or in progress with anticipated graduation, • Knowledge of computer systems and software/AV, • Knowledge of network and system security, • Familiarity with hardware and software installation, • Excellent problem-solving and troubleshooting skills, • Strong communication and customer service skills, • Able to work independently and as part of a team, • Monday - Friday - 40 hours per week, • Weekly Stipend Pay ($400-$600 pending on experience), • Free lunch while working Just Salad is a fast-casual restaurant chain with a mission to make everyday health and sustainability possible. The brand serves craveable, accessible, plant-centric meals made with homemade dressings, prepped-daily produce, from-scratch recipes and fresh, flavorful ingredients. Guests can choose from over 15 chef-designed salads, wraps, warm bowls, soups and smoothies. Empowering customers to “Eat with Purpose,” Just Salad is a Certified B Corporation™ and home to the world’s largest restaurant reusable program, as well as the first U.S. restaurant chain to carbon label its menu and offer a Climatarian menu category. The company was founded in 2006 and has over 90 locations across New York, New Jersey, Connecticut, Florida, Illinois, Pennsylvania and Massachusetts.

Job DescriptionSalary: $85k-$95k Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and oursatisfaction surveys show it at a consistent 97%, • We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips.Having documentation that's actually useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Support Engineer to assist with our Professional Services team. Job Responsibilities: • Tech who delivers top-level customer support and enjoys helping people, • Work on tickets from the board sorting by priority, • Provide a great customer experience, • Manage expectations by communicating with the client all relevant information, • Respond to incidents in a timely manner, • Resolve incidents efficiently, • Help with information relevant to creating documentation, • Detect patterns that indicate wider and bigger issues Skill Requirements: • This is an mid-level position with onsite (at client locations) as needed., • We require at least 3 years of Windows-based IT support experience, • One of the following certifications:, • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator, • Excellent communication skills, • Assist and help the MAC Team to grow their knowledge - continuously updating documentation for the clients while working on tickets, • Keen attention to detail, the memory of patterns, and interest in problem-solving, • Consistently demonstrate the My IT Crew Core Values and meet standard metrics

Job DescriptionJob Title: Technology Support Specialist / Helpdesk Analyst Location: New York City, NY Duration: 12+ Months Contract Role Summary: The Technology Support Specialists role is to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices around the globe. Duties include break/fix requests, network infrastructure, information security, procurement, vendor management, VOIP, AV technology and special projects to improve the efficiency of IIE Team Members. Essential Functions Job Duties: Setup, configure, and maintain PC hardware, software, and peripherals (phones, printers, etc.) in a multi-vendor (PC/Mac/Chrome) environment. Assist engineers with providing third level support, troubleshooting network and enterprise related issues. Research and recommend changes, upgrades, and advancements in technologies that support the Helpdesk and business goals. Develop, prepare, test and deploy workstation OS level images. Support and perform workstation and computer moves when required. Assist with ensuring the security of the corporate environment by managing and monitoring access control and anti-virus across different software and hardware packages. Ensure all support requests are well documented in the IT ticketing system, from the creation of the ticket to the successful resolution. Update, maintain and improve upon the IT knowledge base within the ticketing system. Maintain a daily log of work performed and submit reports and other paperwork as required. Assist with the creation and maintenance of processes and procedures for supporting cloud-based applications and platforms such as Office 365, Okta, Box, 8x8, etc. Coordinates all aspects of daily AV operations and service delivery including scheduling and maintaining operational readiness of the AV equipment. Provide level 2 support for Audio/Visual platforms. Interact professionally with clients exhibiting strong customer service skills. Track assets and inventory that has been distributed to end-users and ensure proper levels of inventory are available. Perform IT Procurement duties to include purchases, PO/Invoice, Vouchers, etc. This involves working directly with vendors, monitoring the status of open purchase orders, and resolving issues regarding PO to invoice discrepancies, returns, and quality issues with vendors. Knowledge, skills and abilities here: CompTIA and/or Microsoft certification required, such as A+, Network+, MCP, etc. Extensive experience with PC support, systems administration, inventory management, service desk and a variety of other software platforms Demonstrated experience with AD, O365, Wi-Fi, VoIP, networking fundamentals, video conferencing fundamentals, A/V (sound), and printing Minimum 5 years experience with multi-vendor (PC/Mac/Chrome) PC hardware, peripherals and mobile devices configuration/deployment/support Strong customer service, analytical, and problem-solving skills with the ability to multi-task Best Regards, Lokesh Vanjarapu Sr. Technical Recruiter | 732-515-7098 LinkedIn: linkedin.com/in/lokesh-vanjarapu-6b4649188

Job Description COMPANY A leading technology solutions provider dedicated to helping customers design, deploy and manage next-gen IT infrastructure. They deliver high-value products and services through their global presence and 3,000 team members. They provide challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. POSITION SUMMARY We are looking for Network Technicians with a proven track record in: • Racking and stacking of network devices, • Cable patching, • Physical layer troubleshooting Position Details: • Hourly position based on candidates experience and skillset, • Long term contract with possible extensions or hire, • Standard work hours: 40 hours a week; working on 24/7 model so need to be flexible, • Client Addendum will need to be followed. A copy will be provided at the time of candidate's offer acceptance. KEY RESPONSIBILITIES • Patching cabling between network equipment and customer’s network, • Installation of power cables from equipment to power supply in rack/cabinet/closet, • Installation, troubleshooting, and de-installing network equipment, • Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.), • Install, troubleshoot, and de-install Network General remote Sniffers, • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels, • Act as an interface between customer’s associates and management, • Provide hardware break-fix services for network infrastructure, • Perform onsite call-through, data, voice, website, and security testing, • Perform back-up testing to ensure all systems are connected to the customer’s network as directed, • Support carrier testing of circuits, • Assist with facilities efforts, • Power and uninterruptible power supply (UPS) restoral, • Water problems,, • Emergency cooling restoration,, • Fire suppression exercises, restoration, and post-fire events, • Support inventory management activities, • Receiving inventory, • Tagging of assets, • Tracking spares (crash kits), • Ordering inventory, • Updating inventory records, • Prepare and return damaged equipment, • Act as an interface, as needed, between associates at the applicable location and centralized project/operations / MAC management, • Coordination services will be provided 24x7; Coordinate with and support other third-party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with customer’s requirements. REQUIRED EXPERIENCE & EDUCATION • 5+ years of experience in data communications, • Must have a basic knowledge of Cisco switches and routers, • Must have a basic knowledge of local and wide-area networking., • High school diploma or equivalent required, • Requires appropriate equipment and training with high-speed fiber-optic transport, • The ability to clean high speed single-mode optical connections, • The ability to measure, transmit and receive on high-speed optics, • The knowledge and experience to work safely with high speed single-mode long-range optical lasers, • Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers., • Requires experience in working in data centers and communications closets, • Must be able to perform rack and stack activities, • Must be able to safely lift heavy objects, • Must understand cable patching processes and procedures, • Must have a basic knowledge of data communications networking., • Must be able to assist in troubleshooting issues, • Must understand network terminology O99rkiEoAr

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for the development and implementation of the Individualized Service Plans for the people we support and their advocates in accordance with the regulations and requirements of the applicable governmental and other regulatory agencies within a residential setting. Provides case management services to assigned individuals and determines individual aptitudes, interests and preferences. Identifies appropriate service providers and links individuals with providers. Coordinates services and monitors the satisfaction of the people we support with the services received. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Case Manager will include, but are not limited to the following: • Provides social services to each person we support working toward maximizing their social functioning, enhancing coping capacity of their family, asserting and safeguarding their human and civil rights, and fostering their human dignity and personal worth., • Develops and monitors individual treatment plan in accordance with regulatory and agency policy., • Participates in interdisciplinary planning. Interprets, documents, and follows up on all recommendations of interdisciplinary team meetings. Chairs all meetings of the interdisciplinary team., • Includes channels of communications and consultation with residential staff and professional staff to identify the needs as the people we support progress through habilitation., • Develops goals and activities generated by interdisciplinary team. Produces an active treatment plan schedule for each person served., • Documents comprehensive functional assessment and review of plan of care as needed., • Ensures proper data collection through observation and in-service training., • Assists in all activities of daily living and participates in activities outside of the residence, i.e. shopping, trips swimming pool as needed., • Supervises Residence Program Specialists in implementation of active treatment plans., • Makes regular and meaningful family, residential, and agency-wide contacts., • Trains and instructs Residence Program Specialists on the specific goal plans for the people we support, relevant data collection, daily routine, and general procedures and practices of the residence., • Maintains contacts with government social services agencies, not-for-profit social service agencies to access resources and/or advocate for services., • Performs individual evaluations to determine whether and when alternate placement is needed., • Handles family outreach and in-service training., • Ensures that all benefits for which the people we support may be eligible for are applied for in an expeditious manner and to effect transfer of any prior accumulated funds to agency., • Provides systematic follow-up to assure referral to appropriate community agencies upon discharge., • Works regularly with, develops, or is responsible for maintaining security of confidential information such as records of person receiving services which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to agency or persons receiving services and their families., • Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services., • Ensures all required adaptive equipment is secured and maintained in good working order., • Maintains up to date files on applicants., • Processes new admissions including contact with families and arrangements for day programming., • Advocates for the people we support to ensure that all their rights are being fulfilled., • Writes monthly case notes on all interpersonal, social, workshop progress and family contacts of the people we support., • Serves as a liaison to Day Programs, Service Coordination, and Clinics as needed., • Keeps abreast of changes in field. To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak, and understand English, • Good interpersonal skills are required to interact effectively with employees, co- workers, the people we support, their families, and outside contacts., • Excellent organizational skills., • Proficiency in the use of a personal computer. And knowledge of appropriate software, • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Ability to work independently and handle multiple tasks., • Ability to work flexible hours. EDUCATION and/or EXPERIENCE • Bachelor's Degree in the Human Services field, • At least one year of prior experience working with people with developmental disabilities COMPENSATION: $26.78 - $27.81/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description Will onsite by Grand Central 5x per week! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Job Description Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office in New York City. The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch. Primary Responsibilities • Primary responsibilities are descriptive and not restrictive in nature. Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively. * Provides one-on-one end-user problem resolution for client (PC) software and connectivity. * Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely. * Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems. * Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements. * Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed. * Acts as remote hands for engineering staff onsite as needed. * Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles. * Provides assistance to Tier 2-3 staff with problem research and documentation. Have the Ability to: Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population. Represent the company by supporting and communicating in an effective and professional manner at all times. Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies and products; understanding of change control procedures; basic understanding of electrical safety procedure. Minimum Qualifications Candidates must meet the minimum qualifications as detailed below or have an equivalent of documented experience. Equivalency decisions are made based on a combination of education and experience that would likely provide the required knowledge and abilities. Experience: * 5+ years providing end-user support for current PC desktop and application software. * 5+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment. * 2+ years providing support for an enterprise level userbase in either the legal or financial services industries. Special Requirements: * Must be able to sit for prolonged periods of time in front of a computer. * Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 45 lbs. unassisted), bending, standing, climbing or walking. * Must have excellent written and oral communication skills. Powered by JazzHR arBsGE2lUq

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description The Junior Systems Administrator will serve as a team lead for our NJ facilities, collaborating closely with Help Desk associates to provide training and higher-level support. Additionally, this position will work alongside the IT Manager to ensure the maintenance and optimization of network infrastructure across the organization. Duties and Responsibilities • Utilize technical knowledge, strong troubleshooting skills, and established repeatable processes to effectively resolve issues with servers and software., • Support LAN, WAN, VPN, Internet, and VOIP phone connectivity in various locations and occasionally support other locations., • Partner with the IT Manager to create a secure as well as compliant server environment for both hosted and non-hosted systems., • Manage company domains and Active Directory., • Identify system software configuration changes., • Manage hardware as well as software systems, including routers, switches, VPN, and VOIP phone security systems., • Recommend innovative., • Implement solutions that meet the operational needs of the company., • Automated approaches for system administration tasks., • Create purchase requests for IT-related purchases., • Participate in technology purchasing, assisting with selection, ordering, receipt & initial setup of computer network devices., • Maintain installation as well as configuration procedures for desktop servers., • Perform daily system monitoring, verifying the integrity as well as availability of all hardware, server resources, systems, plus key processes, reviewing system and application logs, and verifying completion of scheduled jobs like backups., • Provide support per request from internal staff., • Investigate and troubleshoot issues., • Apply OS as well as software patches to desktops and servers., • Upgrade as well as configure server and desktop software., • Perform backup and restore data for all network servers., • Maintain users on corporate networks., • Assist with network - LAN as well as WAN - system design and implementation, maintenance, run, replace, and/or move network cabling, including termination., • Responsible for PC hardware inventory, IP phones, printers, barcode scanners, maintenance, and upgrade repairs., • Installing and configuring security cameras (IP and analog) and recorders (DVR and NVR). Requirements • Minimum 3 years of experience in the field., • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • CompTIA A+ certification or equivalent experience, • Experience in troubleshooting issues related to Windows 10 & 11, Active Directory, DNS, and networking, • Strong knowledge of Windows 10/11, including baseline security policies, • Experience supporting Windows-based workstations and servers, • Experience with switches, access points, firewalls, and other network equipment., • Experience with Google Workspace is a plus., • Experience with Cybersecurity is a plus., • Strong problem-solving skills and attention to detail., • Excellent communication and interpersonal skills., • Ability to work effectively both independently and as part of a team., • We provide a competitive benefits package including:, • Medical, dental, vision, ancillary benefits, • Flexible spending and dependent care accounts, • 401(k) match, • PTO, Sick time, paid holidays, • Company-paid Employee Assistance Program (EAP) Salary range $58K - $73K annually

Job DescriptionDescription: Job Title: Associate Director, Global Operations, Switzerland Reports-to Matrix: Senior Director of Global Technology and Operations and Vice President, Europe Department: Operations and Strategy Center Background: The Center for Reproductive Rights is a global human rights organization working to ensure that reproductive rights are protected in law as fundamental human rights worldwide. With offices in New York City, and Washington, D.C.; Nairobi, Kenya; Bogota, Colombia; and Geneva, Switzerland, the Center is a non-profit, non-partisan organization changing law and policy throughout Africa, Asia, Europe, Latin America and the Caribbean, and the United States. Our 270+ diverse professionals are committed to advancing the Center’s human rights mission through game-changing litigation, legal policy, and advocacy work. This has powered the Center’s exceptional growth to an operating budget of over $60 million and won the respect of law firms in countries around the world. Our global pro bono network includes over 2,000 lawyers across 6 continents, 64 countries, and 130 law firms. Last year, law firms contributed over $30 million USD in pro bono legal services. The Center’s Strategic Plan sets a high mark for impact: By 2030, half of the world’s population will be living under stronger protections for reproductive rights than they were in 2020. The Center has a record of success to back up this ambitious goal. Since our founding in 1992, the Center has transformed how reproductive rights are understood and applied by courts, governments, and human rights bodies worldwide on issues including maternal health, abortion, assisted reproduction, and adolescent sexual and reproductive health and rights. We have won groundbreaking cases before national courts, U.N. Committees, and regional human rights bodies. The Center has also led development of historic, proactive legislation advancing robust protections for reproductive rights. It has built the legal capacity of women’s rights advocates in more than 65 countries and counting. To learn more about the Center, please go to The Job: The Associate Director of Global Operations Switzerland (AD) plays a crucial role in the Center’s operations, overseeing the Center’s office operations in Geneva and providing human resources, local regulatory alignment support and financial management for the Center’s operations in Geneva. The AD will be instrumental in supporting the delivery, management, and improvement of the Geneva office operations and services, including office operations, facility management, financial management, health and safety, security, regulatory and risk management, and day-to-day human resources management. The AD will also play a critical role in supporting the proper operationalisation of the new Swiss Association: the Center for Reproductive Rights Europe Association and will work closely with the VP Europe and the Swiss Association Board to ensure the association is fully operational and functions smoothly in line with Swiss regulations and good practice. The AD position operates within a matrix reporting environment. The primary reporting line is to the Senior Director for Global Operations with a secondary reporting line to the Vice President, Europe. The AD works closely with HR and Finance leadership, including the Director of Global HR and the Center’s Chief People and Culture Officer. The AD will manage the Senior Operations Manager for the Geneva Office. The AD role offers the opportunity to work in a dynamic and diverse environment, lead a team of experienced professionals, and contribute to the strategic direction of the Center's global operations. As a member of the Global Operations and Technology Department, the AD will also contribute to shaping the Center's global operations systems and standards, including global health and safety protocols, procurement procedures and travel management. The positions will be based in the Center’s Geneva office. Primary Responsibilities: Office Operations · Oversee Geneva Office operations and management ensuring best practices, compliance with local regulations, and operational effectiveness. · Provide management and leadership for the Sr. Geneva Operations Manager and oversee their work to lead day-to-day office operations and administration. · Provide leadership support for internal office communications, office staff meetings, and relevant operations training. · Oversee office and HR vendor relationship management, including contract management and procurement. · Oversee management of insurance, leases, facilities, finances, safety, and security. · Oversee operations process and policy improvement and implementation activities. Regulatory Adherence and Swiss Association Operations · Support operationalization and administration of the Swiss Association: Center for Reproductive Rights Europe in partnership with the VP Europe and Swiss Association Board · Develop and manage a transition project plan including coordinating necessary financial, governance, regulatory, and operational components · Support VP Europe with board liaison vis-a-vis the Swiss Association board. · Coordinate legal and regulatory compliance by managing documentation, identifying operational changes, and implementing transition activities. · Implement financial setup and compliance for the association, including planning for reporting obligations, and preparing for audits. · Support VP Europe and CPCO with HR setup and compliance for the association, including regarding employment contracts, employment reporting obligations, and more, Human Resources · Partner with the Director of Global HR Operations and the HR Operations team to ensure the organization and maintenance of data, documentation, and communications within the Region in compliance with Swiss and EU regulations. · Support CPCO, Director of Global HR Operations and VP Europe with day-to-day management of HR operations for the Geneva Office and Europe · Serve as the primary liaison with the local payroll provider, Swiss and Geneva authorities and third-party vendors on all payroll and new hire-related matters. · Ensure HR and payroll policies and practices and benefits comply with local law and policy. · Partner with Talent Acquisition to ensure compliance with required recruitment processes in Europe. · Uphold strict confidentiality regarding organizational and employee information. Financial Management and Operations · Ensure the implementation of Centre for Reproductive Right’s internal controls, finance policies, systems and procedures conform to the minimum and mandatory Swiss financial standards. · Lead the monthly review of office operations budget vs utilization and monthly forecasts and cash requests · Ensure adherence to finance timelines both monthly and at year end. · Lead the Geneva office operations annual budget preparation and reprojection process. · Lead the Geneva office operations annual expense and budget management · Facilitate the Center-wide annual audit as needed · Manage Swiss banking administration · Advise management in financial decision-making and systems development and improvement. Health and Safety · Oversee Geneva office security, safety procedures, protocols, policies, and manuals for emergency management, emergency notification, and safety for all Geneva office staff. · Ensure standards and procedures and facility management comply with Swiss health and safety legal and regulatory requirements and good practices. · Lead the monitoring and communication of office security alerts, threats, and incidents. · Maintain and enhance global security, emergency, and crisis operations and support. Global Operations Community Leadership · Contribute to the Global Operations community of practice across all Center’s offices to share best practices, build skills and create learning or career opportunities for Operations staff. · Provide guidance and strengthens communication with and among regional management and operations teams. · Is sensitive to and supportive of the unique context of each region. · Build institutional trust among all operations stakeholders and teams. Other · Any other relevant duties assigned. Compensation: The annual salary for this position is CHF 150,000. Duration: This is a two-year, fixed term role. Deadline: Please apply by September 25th, 2025. Activity Rate: 100% Projected Start Date: December 1st Commitment to Diversity, Equity, and Inclusion The Center is committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage people from all communities to apply. If you are excited about this role but unsure about whether your experience aligns with the job description, we encourage you to apply. You may be the right candidate for this or other roles. To learn more about the Center’s commitment to Diversity, Equity, and Inclusion, please visit Diversity, Equity and Inclusion | Center for Reproductive Rights. Requirements: · Bachelor’s Degree in Public Administration, Human Resources, Business Management, Financial Management and Accounting, Law or a related field required. · 12+ years of progressively responsible global operations, financial management, and human resource experience or equivalent required, preferably in a non-profit international NGO setting with accountability for managing direct simultaneous and multiple priorities. · At least 5 years of experience working in operations management in Geneva required, and experience in working in NGO/IGO in Switzerland beneficial. · Demonstrated experience in payroll management in Switzerland and in-depth knowledge of administering LPP, accident insurance, Swiss social insurances, tax at source as well as other social security systems and mandatory employee benefits in Geneva required. · Familiarity with Swiss employment regulations and demonstrated experience in working to ensure staff policies, working conditions and employment contracts align with Swiss employment and labor laws and regulations required. · Demonstrated experience in financial management and budget oversight and familiarity with Swiss accounting, audit and taxation requirements and banking systems required. · Strong understanding of the operating environment in Geneva for INGOs and in-depth knowledge of financial, human resources and legal and regulatory requirements for Swiss charitable associations, including tax and compliance regulations. · Experience working in cross-functional team settings, and contributing to the development and implementation of systems and processes to increase effectiveness and efficiency · Fluency in English and French required. Language skills in other European languages, particularly German, desirable. · Excellent written, verbal and presentation skills, and the ability to translate complex organizational data into clear and simple messages for a wide range of audiences. · Proven track record in project management and internal control management; experience opening and/or closing field offices preferred · Live the values of The Centre for Reproductive Rights. Strong commitment to the Center's mission, purpose, and values. · Proven analytical and problem-solving skills, oral and written communication skills, and ability to Experience working in cross-functional team settings, and contributing to the development and implementation of systems and processes to increase effectiveness and efficiency · Excellent communication, interpersonal and diplomacy skills, including the ability to generate respect and trust from colleagues and external contacts · Solid organizational skills, including the ability to be productive under pressure in a fast-paced team environment, and to tackle urgent and complex problems with a collaborative, creative and strategic approach · Attention to Detail: Ability to track many moving pieces and manage complex projects (maintaining attention to detail while keeping the big picture in mind · Excellent time management skills and the ability to prioritize competing deadlines, including both short and long-term projects across departments and time zones · Strong commitment to the Center’s mission, purpose, and values.

Job DescriptioneSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects, and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we’re continuing to build this team of experts. We’re seeking an Senior Legal Technology Integration Specialist who will report to the Director, DMS and Network Information Systems, and be responsible for leveraging their knowledge and integration skills to help our clients implement innovative solutions, drive business insights, and inform strategic decision making. The primary goal will be to collaborate closely with the tech and legal teams of our Am Law 200 clients to design and implement complex solutions to business problems. Every member of the eSentio team is a professional and is expected to proactively manage their own work outcomes and quality, while collaborating across the organization. At eSentio you’ll… • Develop and implement integration solutions for different software platforms in alignment with IT and business objectives., • Leverage your knowledge of the legal industry to design and strategize business processes and solutions that cater to our client's specific needs., • Drive data management initiatives, ensuring optimal data quality, security, and compliance across the organization., • Work closely with our practice areas to identify opportunities for the application of generative AI technologies in our product offerings and operations., • Use SQL, Python, and PowerBI to extract, analyze, and interpret data from various sources to support business decision making., • Collaborate with cross-functional teams to understand business requirements and deliver customized integrations across multiple technologies., • Stay abreast of the latest trends and technologies in the legal tech space, particularly with respect to generative AI and advanced data management., • Develop, maintain, and manage against complex multi resource, multiyear project plans, implementation timelines, and application distribution schedules., • Present at trade shows and CIO Roundtable, author articles and white papers for industry trade publications.We need you to have…, • 5+ years of substantial law firm or legal tech consulting experience., • 5+ years proven experience in a business analyst or practice solutions role within a law firm or legal tech industry., • High proficiency in Python and SQL for data analysis and manipulation., • Solid integration skills with experience in developing and implementing solutions across diverse software platforms., • 3+ years of experience with M365., • 3+ years of experience with PowerBI., • 2+ years of experience with a leading Data Management platform (Snowflake, etc.), • Familiarity with emerging technologies like generative AI and advanced data management strategies., • Deep understanding of the legal industry's needs, challenges, and opportunities., • 7+ years of experience with complex, large-scale implementations and product rollouts is required., • We’re a remote-forward company, and this position can be located in or near any major city in the US., • We provide a competitive compensation plan with a generous bonus program., • We offer health, vision, and dental insurance., • Regular team informational and celebrational check-ins, and semi-annual in person events. Powered by JazzHR jmu8bz7Ssv

Job Description Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution. Escalates tickets when issues are not easily identified or corrected., • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers. Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of IT related tasks as assigned., • Works under general supervision; reports to the Director of IS Support Services., • Evaluates documented resolutions to analyze trends for prevention of future problems., • Alerts management of emerging trends in incidents., • A certain degree of creativity and latitude is required., • Experience in industry-standard technologies and methodologies., • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives., • Assist with development and improvement of in-house software applications training programs and related courseware., • Provide End-User Training as required., • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area., • A certain degree of creativity and latitude is required. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job DescriptionJob Title: Event Marketing Associate Location: New York City or Remote Position Type: Full-Time CyberRisk Alliance (CRA) is seeking an Event Marketing Associate to join our Partnership Marketing team, with a primary focus on Cybersecurity Summits. This position reports directly to the Director of Partnership Marketing. The Event Marketing Associate will play a key role in driving attendance at CRA events and supporting broader audience engagement through strategic content marketing initiatives. Primary Job Responsibilities: • Work closely with the Director of Partnership Marketing to execute strategic marketing plans for each event, including email, advertising, partnership recruitment, and social media (paid and organic)., • Build creative assets such as HTML email invitations, banner ads, social media graphics and website graphics, ensuring that all content is accurate and up to date., • Collaborate with the event content team on copy and messaging that highlights and connects relevant programming elements to desired targeted audiences., • Create and manage event social media content calendars, working with internal and external partners on organic and paid social campaigns, providing direction on messaging, CTA, and branding., • Test campaigns and analyze results and effectiveness to make informed recommendations., • Attend in-person events to assist at registration, post and monitor social media accounts, and provide additional support as needed onsite.Qualifications:, • Bachelor’s degree in marketing, communications, or a related discipline., • Exceptional communication and interpersonal skills, with a talent for crafting compelling. messaging and connecting with diverse audiences., • Familiarity with the following tools and platforms, though not required:, • Graphic design software (e.g., Canva), • Digital marketing platforms, • Email creation and design tools, • Salesforce (SFDC), • Highly detail-oriented, with strong organizational and project management capabilities, • Proven ability to work both independently and collaboratively in fast-paced, deadline-driven environments., • Genuine passion for event planning and a dedication to delivering outstanding attendee experiences., • Willingness to travel for events, approximately 15–20%. Equal Employment Opportunity CyberRisk Alliance is committed to equal employment and advancement opportunity for all employees and candidates for employment without regard to race, color, ancestry, national origin, religious creed, gender, physical or mental disability, veteran status, sexual orientation, age or marital status in accordance with the applicable laws and regulations. About CyberRisk Alliance CyberRisk Alliance provides business intelligence that helps the cybersecurity ecosystem connect, share knowledge, accelerate careers, and make smarter and faster decisions. Through our trusted information brands, network of experts, and innovative events we provide cybersecurity professionals with actionable insights and act as a powerful extension of cybersecurity marketing teams. Our brands include SC Media, the Official Cybersecurity Summits, TECHEXPO Top Secret. Security Weekly, InfoSec World, Identiverse, Cybersecurity Collaboration Forum, Cybersecurity Collaborative, ChannelE2E, MSSP Alert, and LaunchTech Communications. Learn more at . Powered by JazzHR Ops4XYbaVt

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We're looking for experienced and credentialed HCC Coding Team Leads to become an integral part of our team. The ideal candidate for this role possesses high attention to detail and a depth of knowledge in medical terminology. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace! What you will do: • Coding Team Lead is responsible for supporting the Coding Supervisors in monitoring coders in quality and efficiency, serving as a resource and facilitator while assisting in monitoring quality and production of the coding team., • Reviews rebuttals submitted by coders. Provides education to the coder if the error is correct or sends the rebuttal through the process if they agree the coder's initial coding was correct., • Answers coding questions for assigned coders; trending the questions to identify opportunities for additional training. Collaborate with the Client Team and Training Team., • Tracks audits completed per coder to ensure coders are receiving timely feedback. Assists with auditing when the coder has not received recent feedback., • Support new hires released to the production team by being their coder-buddy., • Conducts one on one with coders focused on quality improvement., • Assists in tracking coder KPI and quality metrics on a daily, weekly, and monthly basis., • Coaches employees who are not meeting the expectations including recommending performance improvement initiatives as needed., • Collaborates with the Quality Department to ensure 95% accuracy expectation is met., • Report trends for education opportunities in both quality and productivity to management for review and/or action., • Assists in coding to meet the monthly production goals while maintaining quality at 95% or higher., • AHIMA certified credentials (CCS, CCS-P) or AAPC certified credentials (CPC, CPC-H, COC, CIC, CRC), • Extensive knowledge of ICD -10, • 2 years' HCC coding experience, • 1+ years' Team Lead experience a plus, • A strong knowledge base of medical terminology, medical abbreviations, pharmacology and disease processes, • Ability to work in a fast-paced production environment while maintaining high quality, • Must be able to follow instructions, meet deadlines and work independently, • Ability to be flexible in work environment, • Excellent written and verbal communication skills, ability to work in a remote environment and time management skills, • You have current Team Lead experience, • Full Benefits including a 401k Savings Plan, • Access to 20-24 free CEUs per year, provided by Datavant, to support your continuous professional development, • Compensation for AAPC/AHIMA dues, • Company-provided equipment including computer, monitor, mouse, etc, • Comprehensive training led by a credentialed professional coding manager This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description The Technical Support Analyst will provide technical knowledge and support in the installation and operation of networked computers and network resources and the Telecom systems. This role will also be responsible for: • Installing and maintenance of software and hardware on workstations., • Providing Technical assistance to MMC Community and affiliates., • Maintains records of work activities and documents recurring, difficult or complex problems; identifies trends, recommends solutions and resources., • Maintaining work tickets with Help Desk ticketing system., • Implementation of network and systems security posture., • Performing Imaging and restoration of systems., • Asset Management and Inventory tracking., • Performing Networking, WIFI, and VOIP systems support., • Maintaining classroom technologies. Education Requirements: • Knowledge of network infrastructure and facilities, • Ability to maintain and troubleshoot computer network hardware, software, and peripherals., • Knowledge of Operating Systems, Windows, MAC, and Linux., • General knowledge of Audio/Video systems and Academic related software packages, • Familiarity with POS systems., • Supporting supervisors with Technical and related matters., • Ability to establish and maintain effective working relationships., • Knowledge of current technological developments/trends in area of expertise., • Knowledge of Communication Systems such as MS Teams, ZOOM, etc., • Knowledge of Productivity and Creative Software: MS Office suite, Adobe Suite, etc., • Knowledge of storage systems: Box, MS Onedrive, Local File servers., • Independently solve and document hardware/software problems., • Detail oriented and organized., • Knowledge of basic mobile and smart devices, • Familiarity with the fundamental principles of ITIL and ITSM., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on support building, listening, and questioning skills.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for the development and implementation of the Individualized Service Plans for the people we support and their advocates in accordance with the regulations and requirements of the applicable governmental and other regulatory agencies within a residential setting. Provides case management services to assigned individuals and determines individual aptitudes, interests and preferences. Identifies appropriate service providers and links individuals with providers. Coordinates services and monitors the satisfaction of the people we support with the services received. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Case Manager will include, but are not limited to the following: • Provides social services to each person we support working toward maximizing their social functioning, enhancing coping capacity of their family, asserting and safeguarding their human and civil rights, and fostering their human dignity and personal worth., • Develops and monitors individual treatment plan in accordance with regulatory and agency policy., • Participates in interdisciplinary planning. Interprets, documents, and follows up on all recommendations of interdisciplinary team meetings. Chairs all meetings of the interdisciplinary team., • Includes channels of communications and consultation with residential staff and professional staff to identify the needs as the people we support progress through habilitation., • Develops goals and activities generated by interdisciplinary team. Produces an active treatment plan schedule for each person served., • Documents comprehensive functional assessment and review of plan of care as needed., • Ensures proper data collection through observation and in-service training., • Assists in all activities of daily living and participates in activities outside of the residence, i.e. shopping, trips swimming pool as needed., • Supervises Residence Program Specialists in implementation of active treatment plans., • Makes regular and meaningful family, residential, and agency-wide contacts., • Trains and instructs Residence Program Specialists on the specific goal plans for the people we support, relevant data collection, daily routine, and general procedures and practices of the residence., • Maintains contacts with government social services agencies, not-for-profit social service agencies to access resources and/or advocate for services., • Performs individual evaluations to determine whether and when alternate placement is needed., • Handles family outreach and in-service training., • Ensures that all benefits for which the people we support may be eligible for are applied for in an expeditious manner and to effect transfer of any prior accumulated funds to agency., • Provides systematic follow-up to assure referral to appropriate community agencies upon discharge., • Works regularly with, develops, or is responsible for maintaining security of confidential information such as records of person receiving services which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to agency or persons receiving services and their families., • Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services., • Ensures all required adaptive equipment is secured and maintained in good working order., • Maintains up to date files on applicants., • Processes new admissions including contact with families and arrangements for day programming., • Advocates for the people we support to ensure that all their rights are being fulfilled., • Writes monthly case notes on all interpersonal, social, workshop progress and family contacts of the people we support., • Serves as a liaison to Day Programs, Service Coordination, and Clinics as needed., • Keeps abreast of changes in field. To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak, and understand English, • Good interpersonal skills are required to interact effectively with employees, co- workers, the people we support, their families, and outside contacts., • Excellent organizational skills., • Proficiency in the use of a personal computer. And knowledge of appropriate software, • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Ability to work independently and handle multiple tasks., • Ability to work flexible hours. EDUCATION and/or EXPERIENCE • Bachelor's Degree in the Human Services field, • At least one year of prior experience working with people with developmental disabilities COMPENSATION: $26.78 - $27.81/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description Akkodis is seeking a Call Center Customer Service for a Contract job with a client in New York, NY(Remote). The ideal candidate thrives in fast-paced, tech-savvy environments and communicates with clarity and empathy. They’ll proactively manage orders, resolve customer issues, and contribute insights to improve team processes. Rate Range: $16/hour to $20/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Call Center Customer Service job responsibilities include: * Responding to customer inquiries via phone, email, or chat in a timely and professional manner * Resolving product or service issues with empathy, accuracy, and urgency * Documenting customer interactions and updating account information in internal systems * Following communication scripts and standard procedures while offering personalized solutions * Collaborating with team members and other departments to ensure a seamless customer experience Desired Qualifications: * High school diploma or equivalent; associate or bachelor’s degree preferred * Minimum of 1 year experience in a customer service or call center environment * Strong verbal and written communication skills in English * Proven ability to handle high call volumes with professionalism and efficiency * Excellent problem-solving skills and ability to think quickly under pressure * Comfortable using CRM systems, call center software, and digital communication tools * Typing speed of at least 40 WPM with strong attention to detail * Ability to work flexible hours, including evenings and weekends if required If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Pay Details: $16.00 to $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job DescriptionPosition Title: Mid Level SCADA Engineer Salary: $120,000 - $140,000 Employment: Full-time Benefits: Full and comprehensive benefits package Location: 1 of 4 Locations (Dependent on where you live) 1 North River Wastewater Treatment Plant W 135th St, New York, NY 10031 2 Red Hook Wastewater Treatment Plant 63 Flushing Ave #300, Brooklyn, NY 11205 3 Port Richmond Water Pollution Control Plant 1800 Richmond Ter, Staten Island, NY 10310 4 Jamaica Wastewater Treatment Plant 50-20 134TH ST JAMAICA, NY 11430 • Staff at Red Hook will also work at Port Richmond and Vice Versa, • Staff at North River and Jamaica will be isolated to those Locations Job DescriptionScope The SCADA Engineer is responsible for the design, development, and maintenance of Supervisory Control & Data Acquisition (SCADA) systems that monitor and control critical industrial processes. A key focus for this role is supporting municipal water and wastewater-treatment facilities, so prior experience with water/wastewater process control is highly desired. The engineer will collaborate with cross-functional teams to optimize plant operations, ensure regulatory compliance, and introduce new technologies that boost reliability, cybersecurity, and overall system performance. Duties & Responsibilities Area Key Tasks System Design & Development • Design, configure, and maintain SCADA architectures for water & wastewater plants (lift stations, pump stations, clarifiers, digesters, dechlorination skids, etc.)., • Develop HMI/GUI screens that clearly represent process equipment such as influent pumps, aeration blowers, UV disinfection banks, sludge press lines, and chemical-feed skids., • Integrate SCADA platforms with Allen-Bradley PLCs/RTUs Installation & Commissioning • Oversee field installation, I/O check-out, loop calibration, and full functional testing at treatment plants and remote sites., • Validate process-control logic for flow pacing, PID aeration control, pump VFD ramping, and wet-well level sequencing. Maintenance & Troubleshooting • Perform routine firmware upgrades, tag database modifications, and network-switch patching in accordance with AWWA and ISA/IEC 62443 guidance., • Diagnose sensor issues (e.g., pH, DO, ORP, turbidity), telemetry faults (cellular, fiber, licensed radio), and PLC/RTU failures, restoring systems to minimize plant downtime. Documentation & Reporting • Produce P&IDs, network topologies, and control narratives; maintain redlines/as-builts., • Generate regulatory and operational reports (flow totals, chemical-feed rates, SCADA alarm histories) to support DEC/EPA compliance. Collaboration & Support • Coordinate with process, mechanical, and electrical engineers, integrators, and plant operators to ensure seamless system performance., • Train plant staff on alarm management, trending, and basic HMI navigation. Compliance & Standards • Ensure all designs adhere to NYC DEP, NYS DEC, and EPA wastewater regulations, NFPA 820 electrical safety, and ISA 101 HMI, ISA 18.2 alarm-management standards., • Implement defense-in-depth cybersecurity measures (network segmentation, firewall rule-sets, VPN, multifactor authentication). RequirementsEducation • Bachelor’s degree in Electrical Engineering, Computer Science, Control Systems, or related field (Master’s preferred).Required Experience, • 4-7 years designing and supporting SCADA systems for water or wastewater-treatment plants or other continuous-process utilities., • Hands-on work with AVEVA System Platform, • Allen-Bradley programming experience, • Field startup/commissioning of process instrumentation (flow meters, level transmitters, AUMA/SIPOS valve actuators, VFDs).Technical Skills, • Strong understanding of biological nutrient removal (BNR), aeration control, pump-station automation, and distributed telemetry networks., • Proficiency in SCADA-related programming/scripting (C#, VB.NET, Python, SQL, JavaScript for web HMIs)., • Solid grasp of industrial protocols: Modbus TCP/RTU, DNP3, EtherNet/IP, Profibus/Profinet, OPC UA/DA, MQTT/Sparkplug-B., • Networking fundamentals: managed Ethernet switches, VLANs, cellular/fiber backhaul, virtual private networks, and fail-over redundancy., • Cyber-secure architecture design per ISA/IEC 62443 and AWWA G430/G200 guidelines.Soft Skills, • Excellent analytical and troubleshooting ability; comfortable working in live plant environments., • Clear, concise communication with operators, consultants, and municipal stakeholders., • Ability to balance multiple projects, travel to facilities across the NYC metro area, and respond to off-hours emergencies when required.Certifications (preferred), • ISA / IEC 62443 Cybersecurity Certificate, Certified SCADA Security Architect (CSSA), PE (Control Systems) licensure, or NICET Industrial Instrumentation. Additional Information • Frequent travel to water and wastewater facilities, pump stations, and remote telemetry sites within the NYC region., • Must be able to climb stairs and ladders, work in confined-space or elevated areas, and adhere to site PPE requirements. f8zcEKPxLP