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Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Are you passionate about building AI systems that solve real operational challenges within the education sector? We're looking for a Senior Software Engineer to lead the vision setting for and deployment of AI solutions across Uncommon Schools—from intelligent agents that automate workflows to secure integrations with our core systems. In this role, you'll translate business needs into scalable AI infrastructure, mentor developers across functions, and help shape how our organization leverages generative AI. Your work will directly impact how thousands of educators and administrators work each day. Duties & Responsibilities Solution Vision & Architecture • Gather requirements from stakeholders across Uncommon and translate business challenges into comprehensive technical specifications for end-to-end AI systems, • Design and architect AI solutions including data flows, model selection, and integration patterns that balance innovation with reliability, • Rapidly prototype and build Proofs of Concept and Minimum Viable Products using Large Language Models, Retrieval-Augmented Generation (RAG) pipelines, and AI agent frameworks, • Architect and deploy production-grade AI agents that automate complex workflows while ensuring scalability, observability, and continuous performance monitoring, • Establish reusable AI stack templates and low-code tools that empower non-technical team members to develop solutions independently, • Maintain comprehensive documentation of AI environments, tools, and data flows to ensure organizational clarity and consistency, • Develop and maintain a library of "Prompt Blueprints" and best practices for AI implementation across the organization, • Ensure 100% compliance with security audits regarding personally identifiable information handling within AI systems, • Coach and support adjacent teams on AI development methodologies and emerging best practicesQualifications Required • Bachelor's degree in Computer Science, Data Science, Engineering, or equivalent professional experience, • 7+ years of professional software development experience, • 5+ years of hands-on experience building integrations using APIs between applications, • 5+ years working with source control and continuous integration tools (such as GitLab), • Proficiency coding or scripting in at least one programming language (Python, SQL, JavaScript/TypeScript, or Node.js), • Experience with frequent, incremental code testing and deployment practices, • Master's degree in Computer Science, Data Science, or related field, • Hands-on experience with AI frameworks such as LangChain, LlamaIndex, TensorFlow, or PyTorch, • Expertise deploying solutions on cloud platforms (AWS Bedrock/SageMaker or Google Cloud Vertex AI), • Experience working with modern data tooling (e.g., dbt, Airflow) or similar frameworks for data transformation and workflow orchestration is a plus, • Experience designing and optimizing prompts for generative AI models, • Track record mentoring or coaching other developers on technical practices Additional Information Compensation Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. The full compensation range for this role is $120,700-$142,000. Typically, new hires who fully meet all qualifications listed in the job description will start at $124,300. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed. Compensation determinations consider relevant professional experience and tenure with Uncommon Schools. Additionally, because we value internal growth and tenure, current staff members are not subject to salary caps within this range. Benefit Highlights • 19 days of paid time off, • 3 weeks of paid Winter and Summer org-wide holidays, • Comprehensive Health, Dental, and Vision insurance plans, • 403(b) retirement savings program + employer match, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits, • Pre-tax flexible spending, dependent care, and health saving accounts, • Location: New York, NY | Hybrid (3 days/week in-office), • Schedule: 3 days per week in-office in accordance with Uncommon Schools policy, • On-call availability: You'll be on-call for data infrastructure emergencies, • Potential after-hours work: Data migrations, emergency pipeline fixes, and critical infrastructure maintenance may occasionally require work outside standard business hours, • Travel: Minimal travel, including quarterly school visits and routine local travel within the region As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Operations Aide staff will provide overall supervision and support in the residential program to ensure the seamless and safe operations of the facility, client schedule, and client transportation to and from all scheduled appointments. KEY ESSENTIAL FUNCTIONS • Responsible for the operations of the facility to promote safety, security, and adherence to the program schedule for clients and staff., • Facilitates and engages clients in individual and group educational discussions essential to daily living skills, including personal hygiene, learning new task or skills and similar information about important life skill., • Coordinates and verifies client movement throughout the facility including to and from restrooms, classrooms, activity room, program outdoor spaces, and all off-site/outdoor events, activities and appointments., • Reports incidents, accidents, and clients concerns or problems to appropriate management and clinical staff., • Documents status of facility in proper logbook., • Monitors clients conduct and overall behavior during tour of duty., • Searches and distributes client’s property and mail while conducting inspections for contraband according to established organizational policy., • Conducts crisis intervention techniques to client’s exhibiting disruptive/unusual behavior., • Engages “de-escalation” intervention with client’s exhibiting acting-out behaviors., • Conducts rounds on an hourly basis to assess clients conduct plus ensure the ongoing safety and cleanliness of the facility., • Attends and participates in all required educational trainings to develop skills and techniques., • Remains on duty always until assigned relief arrives., • Assist in the implementation of program operations improvements and treatment upgrades including policy changes, room reassignments, etc., • High School Diploma or GED, required., • One (1) year related counseling experience in Substance Abuse/Mental Health (Preferred), • Obtain within six months of hire:, • Supporting Recovery with Medications Addictions Treatment (MAT), • Obtain within thirty days of hire:, • Justice Center Code of Conduct Training, • Confidentiality related to 42CFR (3 Hours), • Mandated reporter (2 hours), • Excellent organizational, reporting, recordkeeping skills., • Ability to effectively communicate orally and in writing., • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines., • Ability to make decisions based on education preparation and experience, which reflect consistency with Agency philosophy, policies and procedures, standards of care and review body requirements. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: Under the supervision of the Director of Nursing, the RN Manager is responsible for overseeing the assessment, coordination, implementation, and management of the care and services of residents using the standards and guidelines set forth by the Department of Health, NYS Board of Nursing, and Casa Promesa. The RN Manager is as a member of the interdisciplinary team and provides support and information (verbal/written) to leadership about facility operations. The Nursing Supervisor Coordinates facility operations in the absence of facility leadership. Follows all infection control protocols. Follows attendance, dress code, and scheduling guidelines. (9am-5pm M-F). KEY ESSENTIALS: • Complete admissions assessments and reassessment on all patients., • Support and promote the philosophy, objective, policies and procedures of Casa Promesa., • Responsible for providing leadership and supervision to the nursing staff, housekeeping, and security., • Works closely with medical support staff to ensure resident needs are met., • Will greet admitted patients and prepare them for physical examination and treatment and document admissions for Director of Nursing., • Will maintain medical supplies and equipment and work closely with Unit Clerk to ensure par levels., • Provides education as indicated after assessing the learning needs of the patient to staff members., • Assess the patient’s physical and psycho social condition on an ongoing basisthroughout the continuum of care. Must alert Director of Nursing and Medical Director of all changes., • Utilize manual and automated information systems to improve efficiency and effect productivity. Accurately records patient information in the electronic medical records system and patient medical record. Documentation must always be in compliance., • Demonstrate a current working knowledge of equipment, instrumentation and medications., • RN may be directed to give out medications to patients if required., • All nurses will utilize the five rights of medication administration. They are:, • Right Patient, • Right Time, • Right Drug, • Right Dose, • Right Route Must prepare Nursing 24-Hour Report. • Adhere to the standards, policies, procedures and goals of the medical center., • Must participate in all trainings as required and provide trainings to LPN’s and CNA’s on the units., • Act as a liaison in coordinating patient care activities with nurses, physicians and allied health professionals., • Participate in the preparation and facilitation of regulatory agency site visits to include DOH., • In accordance with agency protocol and DOH standards, maintains adequate infection control standards., • Review and report all medical, accident/incidents related to patient care and provides input into actions necessary to resolve problems., • Participate in weekly and on an “as needed basis” case conferencing sessions with interdisciplinary team members to discuss resident issues/concerns., • Manage Petty Cash funds appropriately to meet resident needs., • Must process payroll for his/her unit each week and work closely with the Staff Coordinator to achieve compliance., • Must provide scheduling assistance to find coverage. At times, RN may be mandated to stay on duty., • Must provide annual evaluations to all LPN’s and CNA’s on the assigned unit., • Must ensure methadone and narcotic logs are up to date daily., • Bachelor of Science of Nursing required., • 1-3 years of nursing experience preferred., • Current and unrestricted licensure in New York State as a Registered Professional Nurse., • Current and valid, CPR (BLS)/AED Certification., • Current Infection Control certification (approved by, • NYS, valid for 4 years, 4.0 hours)., • Knowledge of Substance Use, HIV/AIDS, Geriatrics and Mental Illness required., • Must obtain the following trainings within 90 days:, • Advance Directives, • HIV, • Resident Rights Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Hiring for School Year 2026-27! At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. What We Look For Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. Here’s What You’ll Get A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. Key Responsibilities: Lesson Planning and Instruction • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. A bachelor’s degree before your first day of work with Success Academy (a background in education is not required). Strong communication and interpersonal skills. Passion for learning and commitment to student development. Ability to work in person in New York City. At Success Academy, we invest boldly in our teachers through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years! Health & Wellbeing that Starts Day One • Medical, dental, and vision coverage through Cigna and VSP — effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage., • Employees receive a $50 cellphone stipend every month! ($600 annually), • Pre-tax savings accounts for healthcare, dependent care, and commuter expenses., • Free and confidential counseling through our Employee Assistance Program and Talkspace., • Enjoy paid time off during summer break, school vacation weeks, and holidays, • Intensive training, ongoing coaching, and leadership pathways - most teachers are promoted to leadership positions on average within three years., • Salary growth that provides significant yearly % increases, with opportunities to increase earning potential through performance-based incentives, • 403(b) retirement plan with a 3% employer match., • Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!, • Income protection through employer-paid short- and long-term disability, and group life insurance coverage., • Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Duties & Responsibilities Building Systems & Maintenance • Develop comprehensive knowledge of the region's building portfolio and lead the facilities team in executing best-in-class maintenance and preventive maintenance plans, • Manage the repair, maintenance, and continuous operation of all building systems including fire/life safety, HVAC, plumbing, electrical, lighting controls, digital systems (fire alarm, card access, CCTV security), and elevator controls, • Develop and oversee systems to respond quickly to all facility emergencies, • Own and monitor a work-ticket system that prioritizes and responds to all requests from school operations staff; assign tickets appropriately to facilities team members, • Develop transparent reporting systems of ticket response, keeping all stakeholders informed, • Establish and lead regular meetings with school operations staff, maintaining clear agendas, notes, and follow-up actions, • Stay informed of facilities challenges across the region and coordinate responses as needed, • Develop annual maintenance and operating budgets for all buildings in the region based on historical and projected facility needs; monitor spend to ensure it remains within budget, • Manage the work of the accounts payable associate with respect to Purchase Order creation and invoice approval, • Ensure compliance with New Jersey procurement guidelines, • Establish regular financial reporting practices and identify financial risks for escalation, • Develop an ongoing list of needed capital projects across the region, • Work with the Home Office Real Estate and Facilities team to compile an annual prioritized list of capital projects, • Coordinate site visits with school directors of operations to understand facility needs and communicate planned repair work, • Manage communications related to capital projects with Real Estate and Facilities and school operations teamsQualifications Required • Bachelor's degree, • 7+ years of progressive experience in architecture, construction, construction project management, facility management, or a related field, • Familiarity with key building systems (HVAC, electrical, mechanical, plumbing), • Knowledge of OSHA and Life Safety codes, • Computer skills to operate Building Management Systems (BMS); proficiency with Microsoft Office, • Excellent interpersonal and communication skills with the ability to speak and write clearly and adjust messaging for different audiences, • Ability to build new systems, multitask, set and drive priorities, and monitor progress toward goals, • Strong attention to detail and ability to manage multiple projects simultaneously, • Exceptional strategic, analytical, and critical thinking skills, • Availability to address emergencies as they arise (24/7 as needed), • Ownership of a personal vehicle for travel between campuses, • Master's degree, preferably in architecture, planning, or a related field, • New Jersey low-pressure black seal boiler, HVAC, or other relevant certifications, training, or licenses, • Experience with data-driven decision-making and financial forecasting Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation for this position The full compensation range for this role is $127,800-$159,700. Typically, new hires who fully meet all qualifications listed in the job description will start at $135,700. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed. Compensation determinations consider relevant professional experience and tenure with Uncommon Schools. Additionally, because we value internal growth and tenure, current staff members are not subject to salary caps within this range. Benefit Highlights: • Comprehensive Health, Dental, and Vision insurance plans, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Job DescriptionContent Marketing Specialist Job Title: Content Marketing Specialist (Employer Brand & Internal Communications) Location: Brooklyn, NY (In-Office) Department: Marketing / Talent Acquisition Target Salary Range: $85,000 - $100,000 / year (Commensurate with experience) About MedElite At MedElite, we believe that every skilled nursing and long-term care community is home to individuals who have lived full, rich lives and shaped the world we know today. As they navigate the challenges of aging, they deserve nothing less than exceptional care. Since 2011, MedElite has been redefining post-acute care. We implement a proactive, data-driven "treat in place" model that brings advanced practice providers and specialty clinicians directly to the patient's bedside. By taking the administrative burden off our clinicians, we allow them to focus purely on what matters most: improving patient outcomes, reducing hospitalizations, and providing compassionate care. Changing the face of healthcare takes an incredible team—and we need an incredible storyteller and strategist to help us build it. The Role We are seeking a bold, creative, and highly strategic Content Marketing Specialist to own our company's voice from the inside out. Reporting directly to the Director of Marketing, and working closely with the Talent Acquisition Manager, you will serve as the architect of our external Employer Brand and our internal Chief Storyteller. Your primary objective is to develop an aggressive, trend-forward social media strategy to attract and recruit top-tier clinical talent (NPs, specialty physicians, and office staff). Your secondary objective is to create an intranet and newsletter ecosystem that celebrates our current employees, boosts retention, and deepens our team spirit. You won't be doing this alone. You will have a dedicated graphic design and animation team at your disposal. We need a visionary who can lead these creative resources, harness the power of AI, and keep MedElite at the forefront of digital trends. Primary Responsibilities: External Content & Talent Acquisition (70%) Your goal: Drive impressions, grow our follower base, and create an irresistible employer brand that makes clinicians want to work at MedElite. • Own the Social Ecosystem: Manage and execute the day-to-day content strategy across Instagram, TikTok, LinkedIn, and Facebook., • Master & Capitalize on Trends: You are our eyes and ears on the digital ground. Identify and execute on emerging social media trends, viral audio, and cultural moments to maximize our reach and keep MedElite's brand fresh and relevant., • Direct the Creative Vision: You will act as the creative director for your content, briefing and leading our dedicated graphic design and animation teams to produce high-quality, thumb-stopping visuals that align with your strategy., • Recruitment-Driven Campaigns: Partner closely with the Talent Acquisition team to understand hiring needs. Translate those needs into creative, bold social campaigns that highlight MedElite's unique selling points (e.g., no weekends, great work-life balance, clinical autonomy)., • SEO & Discoverability: Apply fundamental Search Engine Optimization (SEO) principles to our external blog and web content, ensuring that when top-tier clinicians search for career opportunities in the NY area, MedElite is the first name they see., • Internal Storytelling: Write compelling, interview-based long-form content (like our "Care Coordinator Spotlights") that highlights the humans behind the medical charts., • Own the Internal Newsletter & Blog: Develop the editorial calendar for our company intranet and email newsletters. Ensure consistent, high-quality distribution of company wins, clinical updates, and cultural milestones., • Employee Engagement: Work alongside HR and Leadership to develop internal content campaigns that boost morale, encourage retention, and build a cohesive culture across our nationwide network of providers., • Clinical Compliance & Accuracy: Because we operate in a highly regulated industry, you will collaborate with Subject Matter Experts (SMEs) and clinical leadership to ensure all content—from a TikTok video to an internal newsletter—is medically accurate and fully HIPAA-compliant.What You Bring to the Table, • Experience: 3+ years of experience in content marketing, social media management, or employer branding. (Healthcare or recruitment marketing experience is a massive plus, but not strictly required)., • Exceptional Writing & AI Fluency: You are a chameleon who can write a punchy 15-word TikTok caption and a thoughtful 800-word interview article. Furthermore, you know how to leverage AI tools to brainstorm, scale copywriting, and optimize workflows without losing the authentic, human voice of our brand., • Creative Leadership: You have experience (or a strong aptitude for) writing clear creative briefs, providing constructive feedback, and successfully guiding graphic designers and animators to execute your vision. Competitive Compensation: $85,000 - $100,000 base salary, depending on experience Comprehensive Benefits: Health, Dental, and Vision insurance Future Security: 401(k) with company-sponsored Life Insurance Work-Life Balance: Generous Paid Time Off (PTO) and Commuter Benefits Growth & Autonomy: We are a fast-growing company. You will have the resources of a creative team and the autonomy to build this content program from the ground up, shaping your own career trajectory.

Job DescriptionCareer Renew is recruiting for one of its clients a Software Engineer - Crypto - this is a fully onsite position in NYC. Salary range: 185-250K USD yearly.What we're building: Multi Asset Margin for Hyperliquid. Giving users the ability to post variable forms of collateral, instead of selling collateral for USDC and depositing to Hyperliquid. Multi asset margin comprises of over 86% of accounts in Crypto. What is Hyperliquid.xyz: Hyperliquid is the fastest growing crypto derivatives exchange which is a 20-30B a year revenue sector. Currently around 6% of global market share. Hyperliquid has annualised revenues of over $1B in USDC, at 99% net margin. How we're building it: Blockchain under the hood, users will post collateral on our systems and we'll extend USDC collateral on venues of their choice. We will bring the venues to the user, as opposed to the user having to go to other venues. Users will be able to post various forms of collateral and eventually be able to trade on Hyperliquid without needing to sell down collateral. Join our Infrastructure & Platform team to shape scalable high performance systems and services. You will design and operate core components such as compute, storage and networking while working closely with the product team to deliver exceptional user experiences. What you'll do * -Develop scripts and services that deliver speed and reliability in demanding, real-time environments. * -Deploy and manage compute resources and containers for custom services and integrations. * -Automate scaling, load balancing and congestion control across compute and database layers. * -Develop CI/CD pipelines for automated deployment, rollback and continuous delivery. * -Monitor system performance across CPU, memory, I/O and network, tune configurations for maximum throughput and resiliency. * -Build indexing and explorer services to enable live, fast and expressive data channels. * -Provision and optimize database systems for time series, relational SQL, key-value and in memory workloads. What you bring * -3+ years building production-grade infrastructure in cloud or on-prem environments. * Strong scripting skills in Rust and other low-level languages. * -Deep expertise managing compute instances directly (e.g. EC2 VMs) and/or container orchestrations (e.g. Docker, Kubernetes). * -Solid networking fundamentals: VPCs, subnets, load balancers, NAT, VPN, and network security. * -Familiarity with CI/CD tools (e.g. Jenkins, GitHub Actions) and infrastructure as code (e.g. Terraform, CloudFormation). * -Proven track record with time-series databases (e.g. TimescaleDB, InfluxDB) and key value stores (e.g. DynamoDB, Redis). * -Experience profiling and optimizing low-level system performance under high load. * -Authorized to work in the United States. Compensation & Package * -$185-250k annual salary. * -Company equity. * -Medical, dental, and vision insurance with HSA options. * -Paid vacation and holidays. * -Retirement plan with employer match.

Job DescriptionSalary: $120,000 - $140,000 New York Peace of Mind Technologies, LLC (POM) is seeking an experienced Director of Service to strategically lead and scale our low-voltage service department. This role is responsible for driving operational excellence, increasing client retention, improving profitability, and building a high-performing service team. About the Role This is a leadership position for someone who understands how to: • Run a service department as a business unit, • Improve recurring revenue and contract retention, • Implement KPIs and accountability systems, • Elevate client experience About Us Peace of Mind Technologies, LLC (POM) is New Yorks premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio/video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POMs diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled thousands of site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise). Responsibilities Strategic Leadership & Department Growth • Lead and scale the low-voltage service department as a profit center., • Develop and execute departmental goals tied to revenue growth, retention, and operational efficiency., • Establish, track, and report weekly KPIs (response time, first-time fix rate, billable utilization, contract renewal rate, margins, etc.)., • Improve service contract profitability and increase recurring service revenue., • Identify operational inefficiencies and implement process improvements., • Develop and enforce departmental SOPs, policies, and service standards., • Own the overall client service experience from first call through resolution., • Drive proactive communication and transparency with clients., • Implement retention strategies that increase renewal rates and client satisfaction., • Conduct client site visits to strengthen relationships and uncover service opportunities., • Ensure service documentation, reporting, and billing accuracy align with customer contracts (S&W, SLAs, etc.)., • Oversee incoming service requests and ensure proper triage and escalation., • Manage ticket creation, scheduling, dispatch, and case lifecycle tracking., • Ensure timely documentation of field updates and case progress., • Verify and approve service work orders and billing against contract scope., • Monitor technician performance, utilization, and response times., • Recruit, train, and retain high-performing service technicians., • Develop a culture of urgency, accountability, and client-first thinking., • Conduct regular performance reviews and coaching sessions., • Provide ongoing technical and customer service training., • Foster a learning environment focused on professional growth., • Build bench strength to support department scalability. Desired Skills and Experience • 510 years of experience managing a low-voltage service department (AV, security, access control, surveillance, networking)., • Proven experience increasing client retention and improving service profitability., • Strong understanding of service contracts (S&W), SLAs, and recurring revenue models., • Experience implementing KPIs and managing service performance metrics., • Proficiency in service management platforms (ServiceTrade experience a plus)., • Solid technical knowledge of low-voltage systems including AV integration, access control, video surveillance, and network infrastructure., • Strong leadership, communication, and conflict resolution skills., • Ability to manage multiple priorities while maintaining operational control., • Prior field installation or project management experience preferred., • Bachelors degree Does this sound like you? Benefits Include: • $120,000 - $140,000 annual salary, • Health, Dental, and Vision Insurance, • Life Insurance, • Voluntary Disability Insurance, • 401k plan with matching contribution, • Generous paid-time-off policy, • Pre-tax Commuter Benefit We are an equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing, • Training & development, • Vision insurance AKIVA is an AI-native engineering firm delivering domain-specific solutions and enterprise services from strategy through deployment. We build production-ready AI systems, intelligent infrastructure, and agentic management platforms that drive measurable results for commercial enterprises and government agencies. Company: AKIVA Location: Multiple / Remote Security Clearance: None Required Employment Type: Full-Time / Contract / Project-Based / Part-Time Position Overview AKIVA is seeking AI Engineers across multiple experience levels (Junior, Mid-Level, Senior, and Subject Matter Expert) to design, build, integrate, and operate production-grade AI and agentic systems supporting enterprise and government programs. This role supports regulated, compliance-driven environments, including data-intensive platforms, dashboards, automation workflows, and multi-system integrations critical to program oversight, reporting, and operational efficiency. AI Engineers at AKIVA work across the full lifecyclefrom strategy and architecture through deployment and production supportdelivering secure, scalable, and auditable AI solutions, including multi-agent systems, orchestration frameworks, and agent-based task coordination for complex workflows. Key Responsibilities (All Levels) • Design, develop, and maintain AI-enabled and agentic systems for enterprise and government use cases., • Build and operate multi-agent workflows, including agent coordination, orchestration, and tool invocation., • Develop secure data pipelines for ingestion, transformation, and validation., • Integrate AI solutions with enterprise platforms and systems using REST APIs, SQL Server, and secure file transfer., • Support production dashboards, automation scripts, and scheduled/overnight processes., • Monitor, troubleshoot, and optimize AI systems, data pipelines, and integrations., • Contribute to or lead DevOps, MLOps, and AgentOps practices, depending on level., • Ensure solutions comply with data security, governance, and audit requirements., • Document systems, workflows, and AI behavior to support compliance and operational continuity. Required Qualifications (Level-Appropriate) • Experience in software engineering, AI/ML, data engineering, or enterprise systems, commensurate with level., • Proficiency in Python and SQL (SQL Server preferred)., • Experience working with REST APIs and integrated enterprise systems., • Familiarity with cloud-based environments (Azure, AWS, or equivalent)., • Understanding of AI/ML concepts, including model deployment and lifecycle management., • Exposure to or experience with agent-based systems, orchestration, or workflow automation., • Experience supporting or contributing to production systems. Preferred Qualifications • Experience with multi-agent systems, agent orchestration frameworks, or agentic platforms., • Familiarity with agent frameworks (e.g., LangChain, AutoGen, CrewAI, or custom frameworks)., • Experience with monitoring and observability tools, • Familiarity with vector databases, semantic retrieval, and AI-enabled dashboards., • Experience with cognitive architectures, neural network-based models, or hybrid symbolic/LLM systems used in production environments.Tools, Technologies & Frameworks, • Languages: Python, SQL, PowerShell/Bash, • Databases: SQL Server, • AI & Agentic Systems: LLM-based agents, multi-agent orchestration frameworks, vector databases, • Integration: REST APIs, FTP/SFTP, • Cloud: Azure, AWS, GCP, • DevOps & Ops: CI/CD pipelines, infrastructure as code, monitoring and logging tools, • Visualization: Power BI, Tableau, or custom dashboards Methodologies & Practices • Agile / Scrum, • Secure Software Development Lifecycle (SDLC), • MLOps and AgentOps best practices, • Data governance, auditability, and compliance controls, • Responsible and explainable AI practices Join Our AI Innovation Network Interested in staying connected with AKIVAs AI initiatives, research, and opportunities? Join our AI Innovation Network here: This requisition is intended to support hiring across multiple AI Engineer levels, from early-career engineers to senior technical leaders and subject matter experts. Responsibilities, autonomy, and technical leadership expectations will scale based on experience and demonstrated expertise. Equal Employment Opportunity Statement AKIVA is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, national origin, age, physical disability, marital status, military and veteran status, or any other characteristic protected by applicable law. We believe that diversity among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people within a qualified candidate pool. AKIVA is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). This is a remote position.

Job Description As a national thought leader in deeper learning, Harlem Village Academies is distinguished as the only charter school network in New York offering Montessori PreK and culminating in the International Baccalaureate. HVA is a community of PK-12 schools, a college support program, and a graduate school, the Deeper Learning Institute, where teachers earn a master's and certification. The unique deeper learning model at HVA focuses on student independence, critical thinking, ethical leadership, intellectual curiosity, and intrinsic motivation. Serving 98% Black and Latino students, HVA consistently outperforms the district, city, and state by wide margins, and ranks at the very top of charter schools. 100% of HVA high school students earn admission to college each year, and 83% are the first in their families to attend college. The Opportunity The Operations Manager will work closely with the Operations Director in all operations areas to support the success of the school and ensure that teachers and students can effectively focus on teaching and learning. The ideal candidate is a highly intelligent, driven individual with a passion for operations and ensuring customer satisfaction. Responsibilities • Work in all operations areas including technology, data analysis, compliance, human resources, and special projects, • Plan and coordinate large scale events for school operations team, • Provide seasonal support to school improvement and relocation projects, • Support facilities and security management, • Manage food service operations including meal benefit applications, federal and state reimbursements, lunch bills, and compliance, • Manage inventory and deployment systems for technology, mobile devices, and supplies, • Manage purchasing and vendor relationships for schools, • Provide administrative support to school operations team including, but not limited to, ordering supplies, filing expense reports, organizing files and data, and planning team activities, • Complete other managerial and administrative tasks and special projects as assignedQualifications, • A bachelor's degree preferred, • Bilingual in Spanish strongly preferred, • Minimum 2 years of work experience; school-experience preferred, • Self-motivated, resourceful, detail and deadline-oriented, • Highly organized with the ability to manage multiple projects simultaneously, • Fine-tuned analytical skills with strengths in attention to detail, problem solving, and logical reasoning, • Excellent oral and written communication skills, with an ability to communicate to various constituencies and work effectively with a variety of staff at all levels within and outside the organization Harlem Village Academies is an Equal Opportunity Employer and committed to diversity among our staff. Applicants of diverse backgrounds are strongly encouraged to apply.

Job Description POSITION SUMMARY The On-Site Marketing Intern (4 internships available) will join a 17-person Development and Marketing team at City Parks Foundation, reporting to the Marketing Manager and assisting on-site at our Capital One City Parks Foundation SummerStage festival. This internship will primarily work on the SummerStage festival and work alongside to support the SummerStage On-Site Marketing Assistants (one manager citywide and one manager in Central Park) in a broad range of marketing outreach responsibilities. This role is an opportunity to work on diverse projects with massive New York City exposure. This position requires live event, social media and production experience with a proactive and can-do attitude, strong attention to detail, organizational skills, problem-solving proficiency, and the ability to work outside on nights and weekends. The intern candidates must be available to work 15-20 hours/week between June and September. This is a paid, hourly position and may qualify for academic credit. COMPENSATION: $17.00/hour RESPONSIBILITIES ● Attend a selection of SummerStage concert performances (estimated 2-4 events/week with variance) between June - October in Central Park and in citywide parks throughout the five boroughs ● Assist with special projects surrounding SummerStage’s milestone 40th anniversary, including audience giveaways, social media campaigns, helping with special membership upgrades and contesting, and more ● Act as the primary brand ambassador representative for the Marketing / Information booth at citywide shows including booth set up, communicating event details, answering questions for all attendees, encouraging attendees to complete the SummerStage survey and sign up for SummerStage e-newsletters, providing assistance to the SummerStage membership and production teams, and distributing marketing materials ● Assist with executing SummerStage social media plan on-site at Marketing Assistant’s discretion, including posting live updates on X (formerly Twitter), Instagram, Facebook, and TikTok. This includes taking photos and videos from the photo pit, following the copy plan, and tagging accounts appropriately ● Act as primary on-site support for the Marketing Assistant, including helping with checking signage for accuracy and correct placement, assisting with press check in or escorting as needed, interacting with patrons, security, media contacts, etc as needed ● Additional on-site assistance as needed QUALIFICATIONS 1+ years experience in live events, production, marketing or related field, OR a passion to learn in the field ● Excellent oral communication skills ● Access to a personal laptop or computer and cell phone with photo-taking abilities a plus ● Outgoing and personable attitude ● Familiar with social media tools such as Facebook, X (formerly Twitter), Instagram, YouTube, TikTok ● Comfortable being our social media ambassador and appearing on our social channels (TikTok videos, Instagram stories, etc.) ● Highly organized, strong attention to detail, and the ability to handle multiple projects at once ● Ability to work in a fast-paced work environment and problem solve quickly ● Ability to prioritize and to work independently and proactively on a team ● Must be available to work evenings and weekends and travel independently across the five boroughs ● Bi- or multi-lingual a plus ABOUT CITY PARKS FOUNDATION At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations. We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events. Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship. Powered by JazzHR STfqvaEN5Z

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Operations Aide staff will provide overall supervision and support in the residential program to ensure the seamless and safe operations of the facility, client schedule, and client transportation to and from all scheduled appointments. KEY ESSENTIAL FUNCTIONS • Responsible for the operations of the facility to promote safety, security, and adherence to the program schedule for clients and staff., • Facilitates and engages clients in individual and group educational discussions essential to daily living skills, including personal hygiene, learning new task or skills and similar information about important life skill., • Coordinates and verifies client movement throughout the facility including to and from restrooms, classrooms, activity room, program outdoor spaces, and all off-site/outdoor events, activities and appointments., • Reports incidents, accidents, and clients concerns or problems to appropriate management and clinical staff., • Documents status of facility in proper logbook., • Monitors clients conduct and overall behavior during tour of duty., • Searches and distributes client’s property and mail while conducting inspections for contraband according to established organizational policy., • Conducts crisis intervention techniques to client’s exhibiting disruptive/unusual behavior., • Engages “de-escalation” intervention with client’s exhibiting acting-out behaviors., • Conducts rounds on an hourly basis to assess clients conduct plus ensure the ongoing safety and cleanliness of the facility., • Attends and participates in all required educational trainings to develop skills and techniques., • Remains on duty always until assigned relief arrives., • Assist in the implementation of program operations improvements and treatment upgrades including policy changes, room reassignments, etc., • High School Diploma or GED, required., • One (1) year related counseling experience in Substance Abuse/Mental Health (Preferred), • Obtain within six months of hire:, • Supporting Recovery with Medications Addictions Treatment (MAT), • Obtain within thirty days of hire:, • Justice Center Code of Conduct Training, • Confidentiality related to 42CFR (3 Hours), • Mandated reporter (2 hours), • Excellent organizational, reporting, recordkeeping skills., • Ability to effectively communicate orally and in writing., • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines., • Ability to make decisions based on education preparation and experience, which reflect consistency with Agency philosophy, policies and procedures, standards of care and review body requirements. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are seeking an accomplished Executive Director of IT Operations to provide senior operational leadership and hands-on technical expertise for our enterprise IT infrastructure and end-user services organization. This role reports to the VP of IT & Security and manages both the Director of Infrastructure Operations and ServiceDesk/Desktop Support operations while maintaining deep technical involvement in complex implementations and serving as the subject matter expert across our technology stack. The ideal candidate combines proven leadership capabilities with advanced technical skills, providing strategic planning, operational reporting, and direct technical execution for critical infrastructure initiatives while ensuring exceptional end-user service delivery. ROLE AND RESPONSIBILITIES: Organizational Scope & Direct Oversight • Infrastructure Operations and End-User Services Leadership, • Direct management of Director of Infrastructure Operations and senior infrastructure leadership, • Operational oversight of Senior Systems Administrators, Network Engineers, and technical infrastructure staff, • Strategic coordination with infrastructure teams across Linux/Windows, VMware, storage, networking, and cloud platforms, • Technical mentorship for infrastructure professionals and career development planning, • Direct management of ServiceDesk or desktop support manager, • Oversight of infrastructure Tier 1/2/3 support operations and escalation processes, • Demonstrated understanding of ServiceNow ITSM platform for incident, problem, and request management, • Strategic planning for end-user experience improvement and support optimization, • Ensure all systems are patched in accordance with company policy, servers, laptops, and network equipment Strategic Planning & Operational Reporting • Develop comprehensive operational plans, technology roadmaps, and capacity planning strategies for infrastructure and service delivery organizations, • Create detailed project plans, resource allocation strategies, and timeline management for major infrastructure and service delivery initiatives, • Generate executive-level reporting on infrastructure performance, service desk metrics, project status, and operational KPIs for VP leadership, • Coordinate budget planning, resource forecasting, and capital expenditure recommendations across infrastructure and end-user services, • Lead infrastructure architecture planning and technology standardization initiatives Hands-On Technical Leadership & Implementation • Personally lead complex technical implementations including major infrastructure upgrades, migrations, and architectural changes, • Serve as escalation point for critical technical issues requiring advanced expertise across multiple technology domains, • Conduct advanced troubleshooting and resolution for complex infrastructure problems spanning multiple platforms, • Design and implement enterprise-level solutions including virtualization clusters, storage architectures, and network infrastructures, • Lead proof-of-concept development and technical evaluation of new technologies and platforms, • Provide hands-on technical guidance during critical maintenance windows and emergency response situations DESIRED QUALIFICATIONS: Technology Stack Subject Matter Expertise • Container Platforms & Cloud-Native Architecture: Expert-level knowledge of on-premises Kubernetes platforms, container orchestration, microservices architectures, networking (CNI), storage (CSI), security contexts, RBAC, network policies, admission controllers, and multi-tenancy patterns. Experience building Kubernetes as an internal platform service for development teams., • Compliance-Driven Infrastructure: Familiarity with NIST 800-53 Rev 5 controls and NIST SP 800-190 container security guidance; practical experience implementing compliance requirements in containerized environments; familiarity with CMMC Level 2 requirements and government contract security obligations, • Enterprise Infrastructure Platforms: Expert-level knowledge of virtualization (VMware vSphere), enterprise object storage (SAN/NAS), and network architecture serving as foundation for container platforms, • Operating Systems:** Advanced expertise in Linux (RHEL, CentOS, Ubuntu) with deep understanding of container runtimes, kernel features (namespaces, cgroups), and security mechanisms (SELinux, AppArmor), • DevSecOps & CI/CD Security: Hands-on experience designing and securing CI/CD pipelines with integrated security controls including container image scanning, software bill of materials (SBOM) generation, vulnerability management, and policy-as-code enforcement, • Automation and Infrastructure-as-Code: Deep technical knowledge of Terraform, Ansible, GitOps workflows, and automation frameworks for declarative infrastructure management, • Understanding of network segmentation, service mesh implementations (Istio, Linkerd), mutual TLS, and identity-aware access controls for containerized environments, • Observability and Monitoring: Expert knowledge of observability platforms including Prometheus/Grafana for infrastructure metrics and AppDynamics for application performance monitoring, • Observability Platforms: Strong understanding of observability and monitoring solutions including Prometheus/Grafana for infrastructure metrics and AppDynamics for application performance monitoring; ability to interpret metrics, define dashboard requirements, and collaborate with platform teams on monitoring strategies, • Endpoint Management: Knowledge of modern endpoint management solutions including SCCM, Intune, MDM platforms, and desktop deployment automation, • Service Delivery: Understanding of ITIL frameworks, service desk operations, and end-user support best practices, • Emerging Technologies: Technical evaluation and implementation of new platforms and architectural patterns in compliance-constrained environments, • Cloud Technologies: Experience with AWS, Azure, Google Cloud platforms primarily for architectural reference and hybrid patterns; focus on replicating cloud-native patterns on-premise, • Networking: Advanced knowledge of enterprise networking, software-defined networking, service mesh architectures (Istio, Linkerd), and zero-trust network design for containerized workloads, • Database Systems: Experience supporting database teams using enterprise database platforms (SQL Server, Oracle, PostgreSQL, MySQL) including containerized database operations and persistent storage strategies, • ITSM Platforms: Deep experience with ServiceNow platform capabilities including incident management, problem management, change management, and service catalog workflows; ability to define operational requirements and request platform enhancements. Education & Professional Experience • Bachelor's degree in Engineering, Computer Science, Information Technology, or related technical field, • 12+ years of progressive experience in enterprise infrastructure management and technical leadership, • 5+ years of senior management experience with direct reports and budget responsibility, • Proven track record leading large-scale infrastructure transformation and modernization projects, • Proven ability to lead technical teams while maintaining hands-on technical involvement, • Experience managing infrastructure budgets of $5M+ and leading cost optimization initiatives, • Strong project management capabilities with PMP certification or equivalent experience, • Excellent communication skills for both technical teams and executive leadership, • Experience with vendor management, contract negotiation, and strategic technology partnerships, • Virtualization: VMware VCP-DCV, VCAP-DCA, or equivalent advanced certifications, • Cloud Platforms: AWS Solutions Architect Professional, Azure Solutions Architect Expert, or Google Cloud Professional (for architectural reference), • Project Management: PMP, Prince2, or equivalent project management certifications a plus, • ITIL: ITIL Expert or equivalent service management certifications a plus *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $200,000.00 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. To learn more about our company and other opportunities visit us at Keywords: IT Infrastructure, IT Operations, New York Jobs, IT Jobs, Indeed, LinkedIn, Google, Lever, #ITInfrastructure, #ITOperations, #NewYorkJobs, #ITJobs, #Indeed, #LinkedIn, #Google, #Lever, #Ladders, Information Technology Operations, IT Management, Information Technology Infrastructure, Global IT Program Manager, Global IT Operations, MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB The Customer Support Manager will oversee the day-to-day execution of RADAR's frontline support operations, leading a team responsible for triage, troubleshooting, escalation, and customer communication across a complex hardware–software ecosystem. You'll partner closely with the Engineering and triage team, NOC, Solutions, and Customer Operations & Experience to refine processes, enhance documentation, strengthen tooling, and ensure our support function is fast, reliable, and customer-centric. This role blends operational leadership with hands-on technical oversight, keeping a close pulse on support quality, accelerating resolution times, managing ticket workflows, and delivering clear, actionable reporting to our customers and internal teams. This role is ideal for someone with strong experience supporting B2B SaaS and IoT products, who understands the nuances of hardware + cloud systems and has foundational knowledge of retail technology environments. Responsibilities: • Lead, coach, and develop RADAR's frontline support team; oversee daily ticket flow, prioritization, and response quality., • Ensure timely, accurate troubleshooting across sensors, controllers, the RADAR cloud platform, APIs, and store-level integrations., • Maintain high support quality by reviewing cases, providing feedback, and ensuring consistent communication standards., • Produce customer-facing reporting on ticket trends, root causes, resolution times, and ongoing improvements., • Collaborate with broad stakeholder teams on issue resolution and long-term fixes., • Own improvements in support documentation, playbooks, troubleshooting guides, and external knowledge bases., • Support tooling ownership, helping optimize workflows in Zendesk, Jira, Confluence, internal Support tooling, and reporting dashboards., • Identify recurring issues, quantify impact, and help drive improvements across product, deployment, engineering and support processes., • Ensure SLAs, on-call coverage, and escalation protocols are followed consistently., • Contribute to global support readiness as RADAR expands into new regions, including documentation and process scaling.ABOUT YOURequired:, • 6+ years of experience in B2B SaaS, IoT and hardware systems customer support, including at least 3 years in a manager or team lead role., • Strong understanding of cloud platforms, APIs, hardware/software interactions, and basic networking., • Excellent analytical troubleshooting skills; comfortable reviewing logs, dashboards, system behavior, and API responses., • Experience driving frontline support operations: triage management, quality reviews, scheduling, and SLA adherence., • Skilled in documentation, process structure, and building/improving support workflows., • Comfortable collaborating with cross-functional partners in engineering, operations, and customer environments., • Proficiency with tools like Zendesk, Jira/JSM, and other Atlassian products;, • Exceptional customer service skills with a problem-solving attitude, • Strong organizational and time management skills with the ability to prioritize and manage multiple tasks, • Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical usersPreferred:, • Experience supporting RFID, IoT hardware, edge devices, or similar hardware ecosystems., • Familiarity with retail technology support - store systems, network environments, device troubleshooting, or similar., • Experience supporting large multi-site retail chains or enterprise deployments., • Understanding of retail networking (meraki/cisco), PoE, VLANs, and common in-store constraints, • Background in incident management, on-call rotations management, and support., • Ability to create or maintain dashboards for reporting (SQL or low-code)., • Experience working with Grafana, Looker, or other monitoring platforms., • Ability to perform lightweight debugging using SQL, basic scripting, or API tools (Postman, cURL), • Ability to use search functions in BigQuery; familiarity with SQL and Looker (or similar BI tools), • Experience with ITSM tools and knowledge of ITIL best practices preferredWHAT YOU'LL DOIn your first 30 days, you will:, • Learn Radar's mission, technology stack and core values., • Complete onboarding and security compliance training., • Develop strong understanding of RADAR sensors, controllers, cloud platform, and support workflows., • Shadow support rotations to observe triage, escalation, and troubleshooting flows., • Review existing documentation, SLAs, tooling configs, and reporting gaps., • Build an initial assessment of quality, speed, and common case patterns.In your first 60 days, you will:, • Begin optimizing triage workflows, ticket routing, and communication templates., • Establish baseline dashboards for SLA measurement, ticket analytics, and team performance., • Publish or refresh key knowledge base articles and troubleshooting guides., • Implement early improvements in tooling, tagging, automation, or reporting., • Strengthen cross-functional working rhythms with Engineering and Deployment.In your first 90 days, you will:, • Fully own daily customer support operations - load balancing, quality control, training, and reporting., • Deliver a support improvements plan outlining upgrades to processes, documentation, and tooling., • Launch updated customer-facing reporting and internal dashboards., • Build a stronger coaching, QA, and review framework for support agents. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job DescriptionCompany Description About KIPP NYC: Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities. From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond. Our commitment doesn’t end at graduation. Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose. Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day. Job Description Position Overview The KIPP NYC Managing Director, Technology (MD, Tech) is an essential role on the Technology team, responsible for the vision and strategy for all KIPP NYC technology systems, services, and infrastructure. The MD, Tech will lead the Technology team in exceptional execution and innovative sustainability solutions to support our schools and staff as they provide our students and families with best-in-class education. The MD, Tech will ensure that technology across KIPP NYC is secure, forward-thinking, and deeply aligned with our mission to provide joyful, academically excellent schools. The MD, Tech will lead a robust team of 20 technology professionals, including a leadership team of Directors across Infrastructure, Client Services & Support, Applications & Data, and IT Business Operations. The MD, Tech will also serve as a key strategic partner to school leaders to enhance teaching and learning with cutting-edge and effective technology, as well as with our regional leadership to amplify operational excellence for the entire organization. The ideal candidate for this role is a mission-driven, systems-oriented leader who excels at building resilient and dynamic teams, designing solid structures, and leading organizational change, with a belief that technology can empower students and educators in every classroom. The Managing Director, Technology (MD, Tech) will report directly to the Chief Operations & Information Officer and will serve as a senior leader of the KIPP NYC Regional Support & Technology Team. This is a full-time role that follows a hybrid work schedule, requiring a minimum of three days per week in person based out of our KIPP NYC Midtown Manhattan office. Regular school and regional-site visits are required based on operational needs. Duties and Responsibilities: General responsibilities include (but are not limited to): Regional Leadership & Team Management • Leads the KIPP NYC Technology team by building a mission-aligned culture rooted in collaboration, equity, and continuous improvement with transparent and authentic performance enablement, including clear goal-setting and regular feedback, • Develops and mentors a high-performing team of technology professionals to support KIPP NYC’s deep commitment to joyful, student-centered schools., • With the Tech leadership team, oversees all daily technical operations, maintaining high-quality service delivery, operational efficiency, and clear workflows., • Leads regional strategy for all network programming and shared services, advising senior leaders on technology performance, risks, opportunities, and strategic direction- including regional technology policies, internal controls, user guidelines, and security protocols., • Manages and oversees strong data security, privacy protections, disaster recovery readiness, and business continuity across all systems., • Leads the evaluation, selection, and implementation of all KIPP NYC technology, including core technology infrastructure - networks, telecom, servers, cloud environments., • Assess and optimize hardware, software, and applications to enhance instructional, operational, and administrative reliability and scalability., • Manages the technology budget, ensuring responsible spending, strategic investment, and long-term sustainability in alignment with approved budgets, • Oversees procurement, contracting, vendor relationships, and compliance for all technology services and systems; represents KIPP NYC with external stakeholders, community partners, vendors, and agencies as needed., • In collaboration with school and regional leaders, gathers feedback to assess technology needs to drive improvements in systems and services, incorporating emerging technologies, cybersecurity advancements to drive strategic decision-making.Qualifications, • Bachelor’s degree in Computer Science, Information Systems, Information Technology, Engineering, or a related field. Master’s Degree a plus, • Minimum 10 years of progressive experience in technology leadership, with responsibility for enterprise-wide systems, infrastructure, operations in a complex, multi-site technology environment. Minimum 5 years of team management, • Relevant certifications such as ITIL, CISSP, PMP, cloud certifications, Google Educator, or ISTE. (preferred), • Proven success in leading and developing high-performing, multi-functional teams, including coaching managers and senior leaders, • Strong background in enterprise infrastructure, cloud environments, networks, cybersecurity, and end-user computing, • Experience designing and executing technology strategy aligned to organizational goals and long-term sustainability to build scalable systems and lead organizational change, • Experience overseeing technology budgets, vendor relationships, procurement, and contract management, • Strategic and forward-thinking project management skills with a meticulous attention to detail with the ability to manage competing priorities in a fast-paced environment., • Excellent communication skills, with the ability to translate technical concepts for diverse, non-technical audiences, • Ability to exercise discretion and judgment with the handling of highly sensitive and confidential information, • Demonstrated passion for and a commitment to the KIPP NYC mission for high-quality public education and social justice for all Additional Information Compensation & Benefits: KIPP NYC offers a competitive salary ranging from $165,000 to $195,000 per year. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band. Starting salaries typically fall in the lower half of the salary range, however they are ultimately determined by scope of the position, the candidate's relevant experience, and internal equity. KIPP NYC offers a generous benefits package including, but not limited to, the following: • Robust benefits that include medical, dental, and vision., • 403(b) retirement plan with 50% match after 6 months., • Generous Time-Off aligned with school calendar, • Up to 12 weeks 100% parental leave., • Bright Horizon Back-up Child and Elder care., • Employer paid Life Insurance and Short term/Long term disability. This is a full-time, in-person role based in New York City and will require travel to our schools. If you are not in a school-based position, the cadence and frequency of travel to schools is determined by your leadership team. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate. KIPP NYC LLC does not offer visa sponsorship or work authorization. KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Job Description POSITION SUMMARY The Citywide Marketing Assistant will join a 17-person Development and Marketing team at City Parks Foundation, reporting to the Marketing Director. This seasonal, part-time assistant will be the main representative for the Marketing team onsite at citywide shows for our SummerStage festival at parks across the five boroughs. This role will lead our marketing responsibilities during citywide SummerStage events and will support the Marketing department in various outreach activities. The Citywide Marketing Assistant will be supported by summer interns and will manage intern responsibilities at events. This role is an opportunity to work on diverse projects with massive New York City exposure. This position requires live event and production experience with a proactive and can-do attitude, strong attention to detail, organizational skills, problem-solving proficiency, management experience, and the ability to work independently outside on nights and weekends throughout the five boroughs. The candidates must be available to work 20-30 hours/week between June and September. This is a paid, hourly position. COMPENSATION: $20 per hour SCHEDULE: 20-30 hours per week. June to September 2026 RESPONSIBILITIES ● Attend SummerStage performances in all five boroughs as the primary on-site Marketing contact (estimated 3-5 events/week with variance) between June - September with an estimated 10-15 remote office/admin hours per week with fluctuation week to week ● Assist with special projects surrounding SummerStage’s milestone 40th anniversary, including marketing campaigns, audience giveaways, and more ● Supervise up to two on-site marketing interns per event, assigning tasks, assignments, and overseeing all responsibilities ● Serve as the primary Marketing point of contact on-site at citywide SummerStage shows for media partners, production staff, photographers, interns, press, and the general public ● Managemedia partner on-site activations; coordinating planning details and assisting setup on-site ● Assist sponsorship activations, on-site media partners,and the SummerStage membership program when needed ● Oversee and assist any press on-site with check-in, credentials, and interviews when needed ● Oversee with the operations and security teams,the photography press pit onsite;escort members of the press to and from the area as needed, monitoring time limits within ● Manage and oversee interns and the citywide Marketing / Info booth, with responsibilities including but not limited to: booth set up, guest communications, email signup collection, and distribution of marketing materials ● Oversee and assist the interns with on-site social media plan, including: advancing pre-approved posts, approving on-site drafted posts (photos and copy); posting live updates on Instagram, Facebook, TikTok, X; and answering questions and direct messages when needed ● Manage on-site staff photographers and videographers, including review of the shot sheet and emphasizing important shots needed; downloading, and organizing all show photo folders post event, in a timely manner ● Review signage at each show and coordinate with the production team to ensure correct placement ● Review stage video screens at each show (when applicable) to ensure smooth operation of marketing slides, stage announcements and other multimedia content captures for each show ● Produce daily show recaps within 24 hours following performances and assist with season-end partner recap summaries ● Attend weekly virtual SummerStage production meetings, in-person orientation and season-end debrief meetings (minimum of 2) ● Additional on-site assistance as needed ● Assemble a weekly marketing supplies packing list and ensure all items are packed, clearly labeled, and sent to the citywide production team in advance of each weekend performance ● Remote office/admin weekly work to prepare for performances citywide. Tasks include but are not limited to: weekly briefs for on-site events; assistance to interns, vendors, media partners, photographers, and other marketing partners; time-sensitive drafting of copy for show social media posts in advance QUALIFICATIONS ● 2+ years experience in live events, production, marketing or related field ● Excellent oral and written communication skills ● Familiar with social media tools such as Facebook, X, Instagram, YouTube, TikTok; comfortable being our social media ambassador and appearing on our social channels (TikTok videos, Instagram stories, etc.) ● Highly organized, strong attention to detail, and the ability to handle multiple projects at once ● Ability to work in a fast-paced work environment and problem solve quickly ● Comfortable interacting directly with patrons, media contacts, and others as needed ● A passion for art & culture and live events ● Ability to prioritize and to work independently and proactively on a team ● Must be available to work evenings and weekends ● Bi- or multi-lingual a plus ABOUT CITY PARKS FOUNDATION At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations. We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events. Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship. Powered by JazzHR VHnSSCn29L

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. As an MDM Platform Engineer, you will own the design and buildout of multi-tenant MDM environments for enterprise clients, architect DEP/ZTP integrations across Apple Business Manager (ABM), Google Zero-Touch Enrollment (ZTE), and Samsung Knox, and lead the engineering effort to onboard, scale, and harden managed device fleets spanning laptops, tablets, mobile phones, and IoT endpoints. You will collaborate directly with enterprise clients and internal architects to translate business requirements into MDM policy frameworks, then build and automate the infrastructure that delivers them — reliably, repeatably, and at scale. ROLE AND RESPONSIBILITIES: What You'll Engineer: Multi-Tenant MDM / UEM Architecture • Design and build net-new multi-tenant MDM environments on Scalefusion and other UEM platforms., • Engineer tenant isolation strategies and policy inheritance models that allow centralized management and scalability, • Develop and maintain standard configuration templates and provisioning playbooks that accelerate new tenant onboarding across diverse client environments., • Own end-to-end environment builds from initial design through policy validation, UAT, and production handoff., • Architect and implement DEP integrations, including MDM server bindings and Automated Device Enrollments, • Drive optimization of MDM and security process using native platform capabilities, APIs, and scripts Required • Bachelor's degree in Information Systems, Computer Science, Engineering, or equivalent hands-on experience., • 3–5 years of professional experience in MDM/UEM administration in a managed service provider environment, • Deep working knowledge and experience in Apple Business Manager (ABM) — including multi-MDM environments., • Working understanding of Google Zero-Touch Enrollment (ZTE) for Android Enterprise., • Apple Certified Support Professional (ACSP) or Apple Certified IT Professional — Deployment., • Expert-level understanding of Zero-Touch Provisioning (ZTP) and Zero-Touch Enrollment (ZTE) architectures, • Experience with multi-MDM environments where a single client spans two or more MDM platforms., • Understanding of mobile container concepts, managed app configuration, and per-app VPN architectures., • Scripting or automation skills (Bash, Python, PowerShell) applied to device management or provisioning workflows. Who Thrives Here • You own outcomes, not tasks., • You lead with a customer-first mindset., • You take smart risks and iterate fast., • You bring positive energy to complex work. To learn more about our company visit *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position varies between is up to $115,000 - $140,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: MDM Platform Administrator, Mobile Device Management, Apple Certified Support Professional, ACSP, Apple IT Certified Deployment, ZTP, Zero Touch Provisioning, Zero Touch Enrollment Architecture, ZTE, multi-MDM Environment, BASH, PYTHON, PowerShell, App Configuration, VPN Architecture, Mobile container, Google, Indeed, LinkedIn, GitHub, MetTel, MDM Platform Engineer, Apple Business Manager, Google Zero-Touch (ZTE), #MDMPlatformAdministrator, #MobileDeviceManagement, #AppleCertifiedSupportProfessional, ACSP, AppleITCertifiedDeployment, #ZTP, #ZeroTouchProvisioning, #ZeroTouchEnrollmentArchitecture, #ZTE, #multi-MDMEnvironment, #BASH, #PYTHON, #PowerShell, #AppConfiguration, #VPNArchitecture, #MobileContainer, #Google, #Indeed, #LinkedIn, #GitHub, #MetTel, #MDMPlatformEngineer, #AppleBusinessManager, #GoogleZero-Touch (ZTE), #ABM, #ManagedDevices, Jobs Near Me, #JobsNearMe MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

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