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Job Description Mindful Care is seeking a detail-oriented and customer-focused IT Support Analyst to join our IT team. The ideal candidate will provide technical support to end users, resolve hardware and software issues, and ensure smooth day-to-day IT operations as well as in person support for our New York offices. This role requires strong problem-solving skills, a proactive mindset, and the ability to communicate technical information to non-technical users effectively. Our IT Support Specialists: • Provide first- and second-line technical support to internal users via phone, email, remote tools, and in person in our New York offices., • Troubleshoot and resolve issues related to hardware, software, printers, mobile devices, and network connectivity., • Manage and track support tickets using the company's ITSM (IT Service Management) tool., • Set up and configure new hardware and software, including desktops, laptops, phones, and applications., • Maintain user accounts and permissions in Active Directory, Exchange, and other enterprise systems., • Assist with IT asset inventory management, procurement, and equipment lifecycle tracking., • Create and maintain user documentation and knowledge base articles., • Maintain and update company IT infrastructure., • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)., • 1-3 years of experience in an IT support or help desk role., • Strong knowledge of Windows and macOS operating systems., • Familiarity with Office 365, Active Directory, and common business applications., • Basic understanding of networking concepts (DNS, DHCP, VPN, etc.)., • Experience with IT ticketing systems (e.g., ServiceNow, Jira Service Management, Zendesk)., • Excellent customer service and communication skills., • Ability to multitask and prioritize effectively in a fast-paced environment. Position Type & Schedule • Type: Regular Full-time, • Hours: Monday-Friday, 8AM-5PM, • Competitive base salary of $60K - $70K annually., • Opportunities for career growth and skill development., • Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more. At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. By submitting this application, I acknowledge and agree that Mindful Care may conduct a background investigation as part of its hiring process. This investigation may include, but is not limited to, verification of my education, employment history, professional references, and other relevant information. It may also involve a review of my criminal record, credit history (where applicable), and any other publicly available information necessary to assess my qualifications for the position. I understand that this screening will be conducted in compliance with all applicable laws, including the Fair Credit Reporting Act (FCRA) and any state or local regulations. I further acknowledge that I will be required to provide written consent for this background check before it is conducted. I affirm that all information provided in my application is true, complete, and accurate to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations may disqualify me from further consideration or, if discovered after employment begins, could result in termination of my employment. If I have any questions regarding this process, I acknowledge that I may contact Mindful Care's People department for further clarification.

Job Description Lead with Good Purpose Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. If you’re a nonprofit leader passionate about challenging the status quo, loves bringing the right people together to operationalize strategy for the good of others, and believes in the power and potential of people, we want to hear from you! We’re on the hunt for our next Employment Engagement Specialist This individual is responsible for developing marketing strategies and linkages with potential employers, managing employer accounts, and maintaining a job bank/job orders for participant placements. As a connector and relationship builder, the Employment Engagement Specialist will support job seekers by bringing in the right career opportunities to get them employed. The Awesome Things You’ll Do • Develops and maintains job bank of active companies for participant placements (particularly in areas of sectoral focus, including Healthcare, Technology, Human Services, and Maintenance/Security)., • Analyzes job placements to assess industry/employer/occupational trends and suggests adjustments in employment strategies accordingly., • Develops strategies and mechanisms for contacting potential employers to establish linkages for placements., • Assist in the development of Business Advisory Councils., • Collaborate with Career Navigator team to meet 5 weekly/20 monthly placement goals; secure job orders., • Performs outreach to current and potential employers within the local community and city-wide to identify and target employment opportunities for clients., • Establish referral relationships and solicit job orders suitable for participants., • Establish a network of contacts with potential employers that spans a wide range of sectors and industries for a diverse client base., • Networks with other Job Developers and Marketing Rep to identify opportunities and project job openings needed for participants. ·, • Presents weekly performance results to team and works collaboratively with team to meet individual and team placement & retention goals., • Assists in development and maintenance of professional working relations with partners, support organizations and other service providers., • Provides in-service training in specialized areas of focus to ensure Career Navigators are alerted to skill-sets requested by employers. Our Must Haves • Two years post high school education required. BA/BS degree preferred., • Two years related experience in job development, sales, marketing, or fund raising. Customer service experience required., • Knowledge of labor market, industries and employer hiring practices. Administration of Job Bank preferred., • Able to work effectively under pressure and in a team environment., • Strong interpersonal and communication skills necessary., • Must be organized and detail-oriented., • Must be flexible and able to respond to the changing needs of the program, • Strong presentation skills, • Proven ability to work with diverse populations, • Highly effective problem-solving and follow up skills, • Ability to focus deadlines and details, • Excellent networking skills What We Offer • Proposed hiring range of $51,500 to $56,500, • Generous Time off policy to use when you need it, • Health, wellness and financial resources to help you achieve our personal goals, • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance, • Retirement matching programs and contributions We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you! If you need assistance with your application, please reach out to