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Job DescriptionJob Title: Desktop Support Technician (Lvl 2) Location-Type: Onsite 5 days/week in Buffalo NY Start Date Is: ASAP Duration: 6-month contract Compensation Range: $34-$40/hr on W2 Job Description: We are seeking a skilled IT Desktop Support Technician to join our client's Level-2 support team. The ideal candidate will have experience in both MAC and PC environments, supporting applications such as Office365, Adobe Creative Cloud, SCCM, JAMF, and more. This role will involve providing timely hardware/software support, managing asset inventories, and supporting AI integrations. You'll work with a dynamic team to deliver excellent IT support while meeting SLAs and project targets. Day-to-Day Responsibilities: • Provide customer-focused IT support for both MAC and PC users, addressing hardware, software, and connectivity issues., • Troubleshoot and resolve issues related to Office365 applications (Outlook, Word, Excel, Teams, etc.) and Adobe Creative Cloud applications., • Support the deployment and management of software using SCCM and JAMF., • Manage and maintain hardware and software inventory using ITAM tools and ensure accuracy., • Provide support for AI tools and integrations within office products., • Assist with mobile device configuration and troubleshooting (Android/iPhone)., • Ensure timely resolution of service requests and incidents, meeting SLA targets., • Document technical procedures, troubleshooting steps, and system configurations., • Collaborate with other IT teams to ensure effective issue resolution and support., • 5 years of IT experience, preferably in desktop support., • Strong experience supporting both MAC and PC environments., • Expertise in Office365, including applications such as Outlook, Word, Excel, and Teams., • Experience with Adobe Creative Cloud applications., • Familiarity with SCCM, JAMF, and software deployment processes., • Inventory management experience using ITAM tools (e.g., PowerBI, JAMF, SCCM)., • Proven ability to troubleshoot hardware, software, and network issues., • Experience supporting AI integrations in office tools., • Strong analytical and problem-solving skills., • Bachelor's degree in a technical discipline or equivalent experience., • Experience with Azure AD and On-Prem AD administration., • Knowledge of anti-virus and malware protection solutions., • Familiarity with email client configuration (e.g., Microsoft Outlook)., • Ability to configure and deploy mobile devices., • Experience working in a large, complex organization., • Leadership or project management experience., • Willingness to travel when necessary.

Job Description Contract IT–AV Break/Fix Engineer MUST be local to New York City, 100% Onsite The IT–AV Break/Fix Engineer provides hands-on onsite support, troubleshooting, repair, maintenance, and operational continuity of corporate audiovisual systems across the companies locations. The role is responsible for rapid incident response, problem resolution, and preventative maintenance across executive boardrooms, trading floors, conference rooms, event spaces, and collaboration environments. This role is highly visible and requires professionalism, technical proficiency, and customer-centric support with an ability to operate within a regulated financial-services environment. Key Responsibilities: Break/Fix Support • Diagnose and resolve AV hardware and software failures, • Provide rapid onsite response to conference room outages, • Troubleshoot AV endpoints, codecs, DSPs, cameras, mics, control systems, • Provide daily room readiness quality control checks, • Maintain SLAs for repairs and technical escalations via Service Now, • Support executive meetings and high-visibility events Hands-on break/fix support for: • Cisco Collaboration endpoints (Webex codecs, RoomOS, Desk, Board), • Microsoft Teams Room environments, • Zoom Rooms, • SIP/H.323 gateway environments, • Cloud & on-prem integrations Hardware Support • Cisco collaboration endpoints, • Biamp, QSC, Extron, Crestron control, • Shure, Sennheiser audio DSPs, • PTZ cameras and video distribution, • Displays, projection, switching, routing Compliance & Enterprise Environments • Follow internal change management guidelines, • Maintain detailed ticketing and worklog documentation, • Support ITIL, ITSM, and regulated workflows, • Observe cybersecurity and compliance requirements Required Skills • 5+ years professional AV engineering or break/fix support experience, • Deep AV troubleshooting across codecs, control, audio, video, • Familiarity with AV-over-IP architecture, • Strong hands-on experience in executive environments Preferred Qualifications & Certifications Candidates with one or more of the following will be prioritized: Certifications • Cisco CCNA Collaboration (preferred), • Crestron Technician or Programmer certifications, • Extron Professional Certifications, • Q-SYS Level 2/3, • Biamp Tesira, • ITIL Foundation, • CompTIA Network+ Technology Experience Preferred • Cisco Webex collaboration ecosystem (RoomOS, Room Kit, Desk, Board), • Microsoft Teams Room (Microsoft and OEM partner platforms), • Zoom Rooms and conferencing interop environments, • SIP/H.323 video integrations, • Crestron, QSC, Biamp DSP ecosystems, • Video distribution (HDMI, SDVoE, NDI, Dante AV, AVB), • Dante and audio networking, • AV network segmentation and QoS Soft Skills & Competencies • Executive-level communication proficiency, • Calm under pressure and high urgency support mindset, • Customer-first service orientation, • Professional maturity in front of senior leadership, • Detail-oriented documentation and ticketing discipline

Job Description Overview We are seeking a versatile Field Services Technician who combines Tier 1/2 IT support skills with strong hands-on experience in structured cabling and onsite technology installations. This role involves a mix of technical troubleshooting, physical installation work, and customer-facing service across New York City and the greater NYC metropolitan area. Key Responsibilities • Perform cable runs (Cat6, coax, snake cable) including punch-downs, keystone terminations, patch panels, toning, and labeling., • Terminate and test Cat6 cabling; fiber termination experience is a strong plus., • Install, configure, and troubleshoot network equipment including switches, routers, firewalls, and wireless access points., • Handle onsite hardware tasks such as device setup, office reconfigurations, and equipment relocations., • Mount and install office and AV equipment (TVs, cameras, speakers, etc.)., • Provide support for copier/printer installation and troubleshooting., • Deliver desktop and end-user support including hardware issues, printer/copier setup, and basic Microsoft 365 troubleshooting., • 2+ years of experience in a Managed Service Provider (MSP) or field services role., • Proven ability in structured cabling installation, termination, and troubleshooting., • Familiarity with network equipment installation and configuration., • Strong troubleshooting skills for desktop hardware, networking, and peripherals., • Basic Microsoft 365 administration ability (account setup, password resets, Outlook issues)., • Excellent communication skills with a customer-first mindset., • Ability to work independently, follow instructions, and maintain high attention to detail., • Physically capable of lifting 50+ pounds, working on ladders, and performing manual installation work., • Ability to travel throughout New York City and the greater NYC metropolitan area for onsite assignments., • Fiber termination experience., • Relevant certifications (CompTIA A+, Network+, BICSI, OSHA)., • Competitive salary and benefits package., • Opportunities for professional growth and development, including 100% training and certification reimbursement.Company DescriptionAt Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.At Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.

Job Description IT Support Technician Bedford-Stuyvesant Restoration Corporation, founded in 1967, is the nation’s first community development corporation nestled in the heart of Central Brooklyn in Bed-Stuy. Located at Restoration Plaza, a 300,000 square foot commercial complex that offers a mix of retail, dining, recreation and entertainment, this historic organization is steeped in its mission to close the racial wealth gap. We provide direct services across an economic mobility platform centered on workforce development, affordable housing/homeownership, community revitalization, small business development and arts and culture to 60,000 people annually. About the Role The IT Support Technician reports to the IT Manager and provides comprehensive technical support across the organization. This role ensures smooth operation of IT systems, supports users with troubleshooting, maintains infrastructure, and manages the organization’s web presence of Bedford Stuyvesant Restoration. Acting as frontline IT support, the position handles day-to-day technical issues, escalates complex problems to senior staff, and contributes to projects that enhance system performance, reliability, and digital engagement. Key Responsibilities ● User & Technical Support ○ Respond to help desk tickets and service requests promptly. ○ Diagnose and resolve hardware, software, and network issues. ○ Provide timely and patient technical guidance to staff explaining technical concepts to non-technical users and escalate advanced issues to the IT manager. ○ Maintain a detailed trouble log of support requests and resolutions. ● System & Network Maintenance ○ Support daily operations of servers, workstations, and network devices. ○ Install, configure, and update hardware/software (PCs, laptops, printers, VOIP telephones, mobile devices, firewalls, routers). ○ Monitor backups, internet access, and system security. ○ Maintain LAN/WAN infrastructure and assist with configuration management. ○ Reorganize and document cabling, racks, and patch panels. ● Web Management ○ Maintain, update content, and optimize the organization’s website for performance, security, and usability. ○ Manage hosting environments, DNS records, SSL certificates, and domain renewals. ○ Oversee CMS platform (WordPress) and ensure proper functionality. ○ Integrate third-party tools (CRM, fundraising platforms, analytics, payment gateways). ○ Track website traffic and performance using analytics tools; provide reports on engagement and conversions. ○ Optimize site structure and content for SEO best practices. ● Collaboration & Projects ○ Assist in planning and implementing upgrades to improve system capacity, speed, and reliability. ○ Provide coverage for IT staff ○ Support cloud-based server initiatives and emerging technology projects. ○ Collaborate with communications/marketing teams to publish timely web updates and campaigns. ○ Research and implement emerging technologies (AI-driven chatbots/tools, automation tools, etc.). ● Specialized Support ○ Configure and support Google Workspace, Microsoft Suite, and enterprise applications (e.g., Financial Edge, Raiser’s Edge). ○ Troubleshoot VOIP systems, audio/video equipment, and lab computers. ○ Act as backup for website, email, and domain-related issues. ○ Support installation and troubleshooting of A/V equipment (LED TVs, projectors, etc.). ○ Perform hardware replacements (hard drives, RAM, motherboards). What you bring to the role ● Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. ● Strong troubleshooting skills in large corporate network environments. ● Knowledge of LAN/WAN, TCP/IP, network topology, and client-server access. ● Proficiency with Windows, macOS, and common enterprise applications. ● Experience with CMS platforms and web development languages are a plus (HTML, CSS, JavaScript). ● Understanding of SEO, analytics, and accessibility standards. ● Ability to learn new technologies quickly and independently. ● Strong communication skills with attention to detail and documentation. ● Ability to work under pressure, manage multiple priorities, and meet deadlines. ● Team-oriented with excellent collaboration skills. ● Experience with firewalls, web technologies, and system security. Benefits (Full time) Health/medical, dental and vision coverage, 12 paid holidays, a generous PTO bank of 4 weeks, paid sick leave, employee discount program, 403B retirement plan, employee assistance program, commuter benefits programs, and other forms of leave and benefits. Hourly Range: $30.22 Application Process: Please include a resume and cover letter outlining your interests and qualifications when applying for this position. I have reviewed the job description as outlined above and understand that I am responsible for all duties as outlined and other tasks as may be assigned. I understand that if I need accommodations to perform the essential functions of my job that I must contact my supervisor or Human Resources as soon as possible to begin an interactive process. By signing this offer letter, I acknowledge receipt of the job description and accept the job offer. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Bedford Stuyvesant Restoration Corporation, its board members, President & CEO, executives and employees are committed to providing equal employment opportunities for all persons regardless of race, creed, color, national origin, sex, ethnicity, gender identity or expression, religion, source of income, sexual orientation, age, disability status, marital status, citizenship status, familial status, military status, domestic violence victim status, predisposing genetic characteristics, employment status, arrest or conviction record or any other characteristic protected by federal, state or local law. Equal employment opportunities extend to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. Anti-Nepotism Policy: Bedford Stuyvesant Restoration Corporation is committed to a policy of employment and advancement based on qualifications and merit and does not discriminate in favor of or in opposition to the employment of relatives.

Job Description Field Technician - IT/Computer Network/Equipment installations Part-Time or Full-time position NYC-based, IT consulting company operating in the fashion industry and several other sectors, seeking candidate for a position as Field Technician for installation of computer networks, equipment and infrastructure, computer servers and AV equipment. Possibility to grow in the area of network management and AV/Digital Signage. Evade Solutions will support such individual in achieving network certifications line CCNA or others. Required Skills: • Fast learning individual with good communication skills and ability to work independently and in team., • Experience with computer network configurations and good skills for network infrastructure installation (patch panels and network cable terminations, equipment rack mounting)., • Experience in a Microsoft operating system environment and Microsoft Office programs (Word, Excel, Outlook…)., • Experience with configuration of network firewalls, routers, servers, virtual environments, Voip, is a plus like any network related certifications. Location: Mid-town Manhattan, NY Evade Solutions Inc.800 Second Avenue, Site 809New York, NY 10017

Job Description The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute that seeks to improve the systems of democracy and justice in the United States. We work to hold our political institutions and laws accountable to the twin American ideals of democracy and equal justice for all. The Brennan Center’s work ranges from voting rights to campaign finance reform, from ending mass incarceration to preserving Constitutional protections in national security policies. Part think-tank, part advocacy group, part cutting edge communications hub, we start with rigorous research. We craft innovative policies. And we fight for them – in Congress and the states, in the courts, and in the court of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an exciting opportunity for an energetic student to launch a career in Information Technology. Note: This internship is in-person at our New York office. Responsibilities: * Provide desktop and telephone support to all Brennan Center employees. * Properly document all calls and problem resolutions. * Provide user-level software support, including but not limited to, MS Office (e.g., Word, Excel, Outlook, PowerPoint, and Access), Adobe Acrobat, Office 365, and Sage fundraising database) * Upgrade, repair and replace computers and printers as needed. Experience/Skills/Requirements: * Technician Level 1 * Strong communication skills, problem-solving ability and detail-orientation. * At least a beginner’s knowledge of hardware and software installation. * MS Office (desktop and cloud based) skills * Familiarity with standard desktop concepts, including TCP/IP settings and troubleshooting network connectivity issues. * Excellent listening and verbal skills. * Familiar with major smartphone and tablets models and OS * A basic understanding of various mobile device platforms and Macintosh. We are committed to considering a wide range of candidates, including those with diverse experiences and backgrounds. If you're uncertain about meeting 100% of our qualifications, we encourage you to apply anyway. Therefore, please consider submitting your application. In your cover letter, please share your interest in the position and what you hope to contribute to the role. This internship is only open to current undergraduate students. Hours: Monday – Friday (9:00am – 5:00pm EST) Pay: $17.95 per hour Duration: June – August 2026 (10 weeks) Application Deadline: January 2, 2026 Note: The Brennan Center will follow the rules of your school regarding internships. Therefore, if a school doesn’t allow you to do a paid internship for some reason (i.e., receiving credit, etc.), then your internship will not be paid. In addition, if you are participating in a formal school internship program that allows you to work more than our stated hours, we will make a determination based on our needs and further assessment of your school’s program. To Apply: Please visit >>LINK HERE<< and upload (preferably in pdf) your (1) resume, (2) cover letter and (3) a list of contact details for three supervisor references. In your cover letter, please specify why you are interested in the role. Applications will be reviewed on a rolling basis. We encourage interested students to apply early, as the positions will be filled once qualified candidates are found. No phone calls, please. If you have difficulty with the online system, you may send your application by e-mail to: with “IT NY Summer Internship” in the subject line, after registering in the online system. Applying through our website is strongly preferred. The Brennan Center for Justice is committed to a workplace based on equal opportunity and a strong belief in the increased effectiveness that comes from a diverse workforce. Employment decisions are made without regard to race, ethnicity, gender identity, socioeconomic identity, sexual orientation, national origin, previous incarceration, disability, military veteran/status, or any other basis prohibited by applicable law. To this end, we welcome all qualified applicants to apply. Powered by JazzHR mTRZAfY8fA

Job Description Desktop/Networking Technician (Metro NYC and Long Island) compensation: $65K-$75K depending on experience employment type: full-time MSP serving metro-area seeks full-time Network/Server/Desktop Technicians to provide remote & onsite support from our Brooklyn office, for a wide variety of clients and systems. Candidates must have experience working effectively with clients, have excellent troubleshooting and communication skills. The position will be exposed to many different environments/systems, providing ample opportunities for growth and experience. Email resume to with salary history, references and salary requirements. Positions include generous sick/annual benefits, and salary commensurate with experience. Hiring firm is an equal opportunity employer. Typical tasks include: • Installing and maintaining Windows servers, Windows/MAC computers, and Network/Internet infrastructure, • Installing and maintaining software applications (MSOffice, QB...), Office365 Email, server/desktop security tools, • Installing and maintaining SonicWALL Firewalls, VPN connections, managed switches/routers, • Must be organized, attentive, able to communicate clearly and effectively, have excellent troubleshooting skills and experience with a broad range of systems and products., • Must have a valid drivers license and be able to bring an automobile daily to use for local travel to client sites -- expenses reimbursed., • Must have at least three years paid experience providing similar services., • Microsoft MCSA/MCSE certifications or equivalent, • Experience managing Veritas Backup Exec, Carbonite and Acronis backup applications, • Experience installing/configuring SonicWALL firewalls/routers, • Experience installing/configuring Eset NOD32 and Malwarebytes/Threatdown security products, • Experience installing/configuring HP Proliant Servers, MAC computers, • Experience installing/configuring QuickBooks multi-user desktop, • Experience installing/crimping/terminating/testing CAT 6 network cabling Company DescriptionNYC based MSP servicing metro area small business firms since 1980.NYC based MSP servicing metro area small business firms since 1980.

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job DescriptionCardiology Medical Assistant Location: Long Island, NY Schedule: Full Time; Travel Salary: $50,000- $65,000 About Infinite Medical P.C. Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country. Job Summary We are seeking a dedicated and skilled Medical Assistant to join our team in the tri-state NYC area. In this traveling role, you will provide vital clinical support across various skilled nursing and long-term care facilities. You will play a key role in delivering high-quality, compassionate care, ensuring smooth operations, and enhancing the well-being of our residents. Responsibilities • Assist with patient intake, including taking medical histories, measuring vital signs, and recording patient information, • Prepare and maintain examination and treatment areas, ensuring a clean and organized environment, • Assist physicians and nurses with medical procedures, including administering medications, drawing blood, and preparing specimens for laboratory testing, • Perform routine clinical tasks such as ECGs, wound care, and specimen collection in accordance with established protocols, • Operate and maintain a REDS (Remote Dielectric Sensing System) machine for diagnostic purposes, including setting up, calibrating, and troubleshooting the equipment, • Provide patient education and support, explaining procedures and treatment plans to residents and their families, • Maintain accurate and confidential patient records in compliance with healthcare regulations, • Coordinate with healthcare providers and administrative staff to ensure efficient patient care and facility operations, • Travel to various facilities within the tri-state NYC area using personal or company-provided transportation, • Associate's Degree or certification in Medical Assisting, required, • Certification in one of the following: AAMA (American Association of Medical Assistants), PCT (Patient Care Technician), RMA (Registered Medical Assistant), or CMA (Certified Medical Assistant), • Required: Valid Driver's License and reliable transportation, • Proven experience as a Medical Assistant, with a strong understanding of clinical procedures and patient care, • Experience operating a REDS machine or similar diagnostic equipment is preferred, • Excellent communication and interpersonal skills, • Ability to work independently and manage time effectively while traveling, • High attention to detail and a commitment to providing compassionate, high-quality care, • Flexibility to accommodate varying schedules and travel requirements, • Must be able to lift a minimum of 20 pounds and stand / walk / work on your feet up to 6-8 hours per dayBenefits, • Competitive salary: $50,000- $65,000, • Health, • Dental, • Vision, • 401K, • Company-Sponsored Life Insurance, • Paid Time Off, • Malpractice InsuranceWhy Work With Us?, • Make a meaningful impact on the lives of seniors, • Work in a collaborative, mission-driven environment The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care where it matters most.

Job Description Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care. Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York. Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido's $60M Series B. More info at Akidolabs.com. The Opportunity Akido is seeking a Medical Assistant (MA) or Patient Care Technician (PCT) to join our care team supporting rideshare and gig economy workers in New York City. Reporting to the Director of Clinical Operations, this role is at the heart of our mission to deliver holistic, community-based care to underserved populations. You'll play a vital role in shaping a new model of healthcare—combining clinical support, patient advocacy, and community outreach. This is a fast-paced, start-up environment where you'll help innovate how care is delivered and make a direct impact on patients' lives. What You'll Do * Assist with patient scheduling, intake, registration, and collection of vitals. * Support providers with exams, procedures, and basic care within scope of practice. * Deliver a warm, welcoming, and dignified patient experience. * Act as a healthcare advocate, ensuring patients understand their care plans and have access to resources. * Provide follow-up support, helping patients schedule appointments and navigate the healthcare system. * Use and provide feedback on EHR and digital patient management tools. * Test and implement new technologies to improve care delivery and workflows. * Travel across NYC's five boroughs with the mobile clinic to bring care directly to patients. * Maintain a safe, organized, and stocked mobile clinic environment. * Engage in outreach efforts at community events, building trust and awareness. * Collaborate with social workers, health navigators, and other care team members to deliver wraparound support. * Collect patient feedback and contribute to reporting to strengthen program impact. Who You Are Required * High School Diploma or GED. * Certified Clinical Medical Assistant with Certified Phlebotomy Certificate OR certified Patient Care Technician. * Active New York State driver's license. * Up-to-date required vaccines for healthcare personnel. * Fluent in conversational and medical Spanish. * Comfortable using EHR systems, telehealth platforms, and digital tools. * Strong communicator with a proven track record as a punctual, flexible, collaborative team player. Preferred * 3 years of experience in the medical field. * Additional clinical experience (e.g., EMT, CNA, nursing student, medical student, or clinical scribe). * Familiarity with insurance reimbursement and billing. Benefits * Health benefits including medical, dental, and vision * 401K * Long-term disability * Life insurance * Paid Leave Program Location & Specialties Hiring: This is a hybrid role with with regular travel across all five boroughs of NYC. You'll work in varied environments—including clinic headquarters, mobile clinics, community organizations, and patient homes. Flexibility is important, as this position may involve nontraditional hours, including early mornings, evenings, or weekends. Physical Demands: This hybrid role involves both sedentary and active work. You will spend time sitting at clinic headquarters or using mobile technology for administrative tasks, as well as walking, standing, and carrying supplies when traveling between mobile clinics, community organizations, and patient homes across all five boroughs of NYC. The position may require lifting or moving light to moderate objects and setting up clinic equipment. Compensation $55,000 – $68,000 Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.