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Job DescriptionDescription: • This position is fully on-site* We have an immediate opening for a talented and motivated individual to serve as a customer IT Specialist. You will be provided with the extensive and ongoing training needed to succeed in the field of electronic security systems. This is the ideal position for someone that is looking to start their career or take it to the next level with a stable, well respected and established company. Responsibilities: • Troubleshoot hardware and IP communication issues for clients' systems, including DVR/NVR, Access Control Systems and Electronic Security Systems., • Handle inbound calls to department and assist clients as needed., • Communicate with client IT personnel to troubleshoot a variety of issues that will include IP Filtering, VPN Tunneling and Port Forwarding., • Bench testing and repair of devices and equipment., • 2-year college degree or equivalent experience required, 4-year college degree in a related field preferred., • Industry Standard Certifications a plus: CompTIA Network+, A+, and/or Security+; Cisco., • Experience with Windows® and Linux Operating Systems., • A thorough understanding of and hands-on experience with PC hardware and IP network communications., • Strong written/verbal communication skills with the ability to deliver clear and concise training and direction to our clients., • A positive attitude and strong work ethic along with a desire to learn and be trained., • Flexible and adaptable to thrive in a fast-paced work environment that is team oriented., • Attention to detail and high level of accuracy. Ability to lift 50 lbs. and climb a ladder. About DGA Security DGA Security is a high-growth security technology company. Many of the world’s iconic brands trust DGA’s suite of security and monitoring services to protect their businesses, real estate, and retail presences across North America. With over fifty years of market dominance, we are a rock-solid company that is lucky enough to leverage today’s evolving technologies to enjoy continued aggressive growth. What’s in it for you • Competitive compensation and excellent comprehensive benefits package, • Chance to work with an extremely experienced and talented team, • Company outings, catered lunches, team building events and much more, • Excellent Comprehensive Insurance Coverage, • 401(k) Retirement Savings Plan & Employer Match, • Access to Corporate Discounts, • Commuter Benefits, • Company Paid Life Insurance, • And much more… DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Brand Designer Total compensation ranges from $90,000 - $136,000, including a fixed annual salary of $85,000 - $125,000, an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. About the Role: We’re looking for a motivated and creative Brand Designer to join our team. This role is ideal for someone directly out of school or with 1-3 years of professional design experience who is eager to grow their skills, experiment with new tools (including AI), and contribute to a wide range of brand-building projects. At the core, we’re seeking someone with a relentless pursuit of understanding and connecting with our customer—a designer who not only creates beautiful work, but ensures every design decision speaks to the needs, emotions, and journey of the people we serve. Responsibilities: • Design and produce high-quality creative work across digital and print channels, • Translate brand guidelines into consistent, compelling design solutions that resonate with customers, • Support projects including web and digital experiences, event and environmental graphics, digital advertising campaigns, sales collateral and marketing one-pagers, and internal and external presentations, • Explore and integrate AI tools into design workflows to drive efficiency and unlock new creative possibilities, • Collaborate with marketing, product, and creative teams to bring fresh, innovative ideas to life, • Advocate for the customer in every project, ensuring designs connect authentically with their needs and aspirations About You: • 1–3 years of professional design experience (agency, in-house, or freelance) or equivalent academic portfolio, • Proficiency in design tools including Figma and the Adobe Creative Suite (Illustrator, Photoshop, InDesign), • Solid foundation in typography, layout, and visual hierarchy, • Strong attention to detail and ability to work within established brand systems, • A good sense of brand and storytelling through design, • Deep curiosity about understanding customers and translating insights into impactful creative work, • Curiosity about new technologies and a willingness to experiment with AI in creative processes, • Excellent organizational skills and ability to manage multiple projects on tight timelines About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About the Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Job DescriptionInformation Technology/Audio Visual Technician General Work Hours: 35 hours/week; Monday, 12pm-8pm; Tuesday- Thursday, 12pm-9pm; Friday, 12pm-4pm (must be flexible to work additional hours when needed) Reports To: Director, IT Systems Department: Information Technology ServicesFLSA Status: Non-exempt Location: Midtown Manhattan The New York City Bar Association (City Bar), founded in 1870, is a voluntary association of lawyers and law students. The City Bar’s mission is to equip and mobilize the legal profession to practice with excellence, promote reform of the law, and uphold the rule of law and access to justice in support of a fair society and the public interest in our community, our nation, and throughout the world. JOB FUNCTION Primary responsibilities include, but are not limited to: • Training and supporting City Bar employees’ PC related requirements and upgrading/imaging local Desktop PCs and laptops., • Setting up, troubleshooting, managing Audio Visual equipment, and Zoom meetings/webinars, • Note: Approximately 65% is for IT work and 35% of the time is on A/V work, • Collaborates as part of an implementation team on larger projects and individually provides services on support calls, • Providing user support and training, and documenting the solution for ongoing support, • Supporting the Data Network and involved in troubleshooting PC and A/V equipment, computers, printers and network/AV equipment inventory, • Participating in the development of quality assurance steps, technical standards and operational procedures QUALIFICATIONS, SKILLS AND REQUIREMENTS, • High school diploma or GED, • Minimum 6 months of relevant work experience required (internships and school projects acceptable), • Understanding of IT and A/V technologies and hands-on experience working with IT equipment effectively, • Microsoft Windows Networking, • Windows desktop and server platform knowledge, • Basic printer troubleshooting, • Proficient in Microsoft Office 365, • Working knowledge of HTML, • Customer service experience a plus, • Good communication skills with a polite demeanor, • Strong time management skills and able to prioritize workload effectively, • Ability to troubleshoot and problem solve, • Lift equipment weighing up to 50 pounds (equipment set-ups and relocations), • This is an on-site position 100% of the time; must work in the office, • Able to work additional hours when needed for events or to cover for others on occasionCandidates must be authorized to work in the United States. We are not able to sponsor visas for this position. Starting salary for this role is $49,000 - $50,500 (based on experience) for a 35-hour workweek; additional pay provided for hours worked beyond 35. We provide a competitive benefits package including generous paid time off (vacation, personal, sick time, holidays including closing this year between Christmas and New Year’s day, day off each year for volunteer work, extra time off in the summer), choice of medical plans (some offered at almost no charge to employee), dental, vision, 401K, life insurance, commuter benefits program, Employee Assistance Program, short-term/long-term disability insurance, employee discounts, and more! To apply: It is suggested that qualified applicants include a cover letter, to explain why you are interested in the position, but it is not required to apply. We actively seek a diverse applicant pool and encourage candidates of all backgrounds and unique experiences to apply. We welcome diversity of all kinds. It is the policy of the City Bar to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity), sexual orientation, disability, arrest or conviction record, pregnancy, credit history, salary history, caregiver status, marital status, partnership status, or status as a victim of domestic violence, stalking and sex offenses, religion, sex, genetic information, military status, unemployment status or any other characteristic as protected by law. With regard to the Americans with Disabilities Act and other related laws, the organization will endeavor to make reasonable accommodations for persons due to their religious beliefs, disability, pregnancy, childbirth or related medical condition or because the individual was a victim of domestic violence, sexual violence or stalking. Powered by JazzHR D2OfX8c8JW

Job Description Mill is all about answering a simple question: how can we prevent waste? Less waste can save time, money, energy, maybe even our planet. And there's no better place to start than food. Food waste is one of the most solvable climate problems facing us today. Plus, our trash really stinks. It's gross, heavy, and our least favorite chore. At Mill we are striving to build a better environment for all, as we take on climate and kitchen change. Role Description: As the newest member of our Business Development & Partnerships team, you will play a critical role in launching and scaling new business lines, products, and partnerships at Mill. You'll bring a proven track record of building "first-of-their-kind" partnerships, opening new markets, and helping to commercialize innovative technologies. This is a highly strategic and externally facing role that requires exceptional judgment, creativity, and the ability to navigate ambiguity. You'll work across industries—real estate, waste, sustainability, and beyond—to identify new revenue-generating opportunities and bring them to life. You'll join a top-tier team of professionals from Apple, Nest, Google, and other industry leaders, helping to shape the growth trajectory of a climate-forward company with strong mission alignment. Key Responsibilities • Strategic Partnerships: Identify, develop, and close innovative business and channel partnerships that unlock new lines of revenue and accelerate adoption of Mill's food waste solution., • Market Development: Lead efforts to assess new markets and verticals, shape our value proposition, and create go-to-market strategies for new use cases or customer segments., • Opportunity Origination: Build a robust pipeline of high-impact opportunities through research, networking, prospecting, and creative outbound initiatives., • Deal Structuring & Execution: Drive complex negotiations and structure deals from concept to contract with a focus on long-term value creation., • Cross-functional Collaboration: Partner closely with product, legal, policy, and operations teams to deliver creative solutions for prospective partners and customers., • External Advocacy: Represent Mill at industry events and in strategic conversations with potential partners, regulators, or collaborators., • Experienced Operator: 5+ years in business development, strategic partnerships, or corporate development with a focus on launching new initiatives or entering new markets., • Entrepreneurial Closer: You've built and closed complex partnerships or deals from the ground up—ideally for products or services in sustainability, climate tech, or B2B environments., • Strategic Thinker: You're deeply analytical, a creative problem solver, and comfortable navigating ambiguous, unstructured environments with sound judgment., • Connector: You have a strong network and a proven ability to open doors, build relationships, and influence senior stakeholders across industries like real estate, sustainability, waste, and operations., • Collaborative Teammate: You thrive working cross-functionally in fast-moving teams, and you're a clear communicator who can bring others along., • Opportunity to build market-defining products that solve one of the planet's biggest environmental challenges., • Work with a best-in-class, mission-driven team., • High degree of ownership and scope for innovation.

Job Description About the role: The AI Creative Specialist is our go-to expert for leveraging cutting-edge generative AI in both imagery and video. You'll utilize multiple AI tools and workflows—ranging from advanced prompt engineering to model training—to craft unique, high-quality visuals for our clients. As an integral part of our post-production and creative teams, you'll push boundaries in AI-assisted content creation while ensuring outputs remain brand-consistent and commercially viable. Responsibilities include but are not limited to; • Advanced AI Model Utilization, • Expertly employ various AI models (e.g., Stable Diffusion, Midjourney, DALL·E) and interfaces (ComfyUI or similar) to produce high-fidelity visuals and short-form video content., • Fine-tune, train, and adapt models for specialized product imagery, ensuring consistency with brand requirements., • Creative Integration, • Collaborate with Motion Graphics Designers, Video Editors, and Graphic Designers to embed AI-generated assets seamlessly into final deliverables., • Guide teams on best practices for maximizing the potential of AI-generated components within larger creative campaigns., • Workflow Innovation, • Develop and refine processes for AI-driven content creation, including advanced prompt engineering and iterative workflows., • Stay current on emerging AI technologies, identifying opportunities for the agency to adopt or pilot cutting-edge techniques., • Quality Assurance & Brand Consistency, • Oversee quality checks on AI outputs, adjusting for color, composition, and brand alignment., • Ensure final deliverables meet both creative standards and client expectations across a variety of use cases (e.g., paid social, digital displays, print)., • Mentorship & Training, • Provide guidance, tips, and training to junior team members interested in AI, sharing insights on prompt crafting, model selection, and best practices., • Experience: 3+ years in a creative production or AI-focused role; proven experience delivering AI-generated content for commercial use., • Technical Expertise: Proficient in multiple AI generation platforms and workflows (Stable Diffusion, Midjourney, ComfyUI, etc.). Skilled in model training for product or branded imagery., • Creative & Aesthetic Sense: Strong design sensibility with a proven ability to align AI outputs to specific brand styles., • Innovation Mindset: Demonstrated record of experimentation and successful integration of emerging AI solutions in real-world campaigns. Excel knowledge and Typing Test We offer a competitive salary and benefits based on ability level, including: • Unlimited vacation policy, • Monthly Phone Stipend, • Comprehensive Medical, Dental, and Vision insurance options, • Dog friendly office, • Hybrid work opportunity Level 1 - Possesses essential capabilities. * $62,400-$77,559 * Level 2 - Possesses developing capabilities. * $77,559-$92,719 * Level 3 - Possesses notable capabilities. * $92,719-$107,878 * Level 4 - Possesses strong capabilities. * $107,878-$123,038 * Level 5 - Possesses advanced capabilities. * $123,038-$138,197 About WITHIN & Brkfst.io WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we're able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own. Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It's a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems. Check out some of our work! Brkfst.io is an incubated venture within WITHIN, focused on connecting creators with major brands to produce impactful ads at scale. We are, and we connect creators with big brands to make impactful ads at scale. We have a network of thousands of content creators with a variety of different skill-sets, and we're looking to build a program that empowers them to create great ads for brands like Corkcicle, Perfume.com, Casper Mattresses, & more! This is a very ambitious project and our roadmap is full of exciting features, so we're looking for people who love innovation and want to be challenged. We're a small team of scrappy individuals who are growing fast, and we're looking for someone to grow with us. We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it's in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed. Join Our Network! Stay connected with us and be the first to know about new opportunities, industry insights, and updates. Follow us on: • LinkedIn, • WhatsApp Community, • Instagram, • New York City: 43-01 22nd St, Suite 602, Queens, New York, 11101, • Bogotá: WeWork Av. Cra 19 #100-45, 10th Floor, Bogotá, Colombia, • Mexico City: Av Paseo de la Reforma 296, Floor 25, Office 111, Mexico City, Mexico

Job Description Will onsite by Grand Central 5x per week! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Job Description Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office in New York City. The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch. Primary Responsibilities • Primary responsibilities are descriptive and not restrictive in nature. Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively. * Provides one-on-one end-user problem resolution for client (PC) software and connectivity. * Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely. * Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems. * Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements. * Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed. * Acts as remote hands for engineering staff onsite as needed. * Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles. * Provides assistance to Tier 2-3 staff with problem research and documentation. Have the Ability to: Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population. Represent the company by supporting and communicating in an effective and professional manner at all times. Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies and products; understanding of change control procedures; basic understanding of electrical safety procedure. Minimum Qualifications Candidates must meet the minimum qualifications as detailed below or have an equivalent of documented experience. Equivalency decisions are made based on a combination of education and experience that would likely provide the required knowledge and abilities. Experience: * 5+ years providing end-user support for current PC desktop and application software. * 5+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment. * 2+ years providing support for an enterprise level userbase in either the legal or financial services industries. Special Requirements: * Must be able to sit for prolonged periods of time in front of a computer. * Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 45 lbs. unassisted), bending, standing, climbing or walking. * Must have excellent written and oral communication skills. Powered by JazzHR arBsGE2lUq

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is seeking a highly skilled and field-savvy Senior Network Deployment Technician to serve as a technical leader and mentor to our field deployment team. You will set the standard for build quality, speed, and professionalism, working side-by-side with technicians to ensure efficient installations, accurate documentation, and exceptional service delivery across our growing broadband footprint. Responsibilities: • Serve as the "gold standard" technician, modeling best practices and high-quality workmanship in the field, • Mentor and coach deployment technicians, training them on procedures, tools, and technical standards, • Perform advanced installation and troubleshooting tasks for fiber and wireless deployments, • Lead complex installations, retrofits, or service calls requiring high attention to detail, • Review and ensure as-builts, photos, and documentation are completed correctly in the field, • Assist with field QC, validating cable runs, terminations, equipment configuration, and signal testing, • Coordinate with the Network Deployment Manager to ensure proper materials, tools, and manpower are available, • Represent ResiBridge professionally with residents, building staff, and property managers Requirements: • Experience: A minimum of 3-5 years of fiber optic, Coax, Ethernet or similar cabling experience. This includes extensive hands-on experience with the installation, testing, and maintenance of Cat-5/5E/6/6A cables, fiber optics, fiber connectors, patch panels, and rack equipment., • Technical Proficiency: Demonstrated expertise in the installation of internet broadband infrastructure is essential. Candidates must be proficient in all aspects of network cabling and infrastructure setup., • Licensing: A valid driver license is required for this position, • Technical Documentation: Ability to accurately create, read, understand, and follow detailed work orders, blueprints, and scope documents., • Schedule Flexibility: Must be willing and able to adapt to a flexible working schedule, which may include evenings and weekends to meet project deadlines., • Tool Proficiency: Familiarity with a variety of hand and power tools is essential for efficient and safe completion of tasks., • Physical Requirements: Comfortable working in confined spaces such as basements, electrical closets, shaftways, etc. The position also requires the capability of lifting up to 75 lbs and working at heights (ladders/rooftops)., • Customer Service Skills: Excellent communication and customer service skills, with the ability to explain technical details to non-technical stakeholders. Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: Salary Range$70,000—$85,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for an Accelerator. Target compensation ranges from $85,000-$125,000, an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. About the role: Be the Accelerator who turbocharges efficiency. In this role, you’ll apply AI and automation to solve complex operational challenges across departments – from Go to Market Operations to Marketing and Finance to HR and Analytics. Instead of tolerating repetitive tasks, you’ll build automated solutions that make work faster and smarter. If you love working across different business areas, experimenting with new tech, and making a behind-the-scenes impact, this role puts you at the forefront of Rokt’s AI transformation. To get you started, you will go through a highly curated onboarding program to understand how Rokt’s products and business operates, to give you the context for acceleration. This is a pipeline to hire across various teams, if you applied to an altenative job title but were directed here, you are in the right place. We are hiring for Accelerators to support many departments across the business including: People, Marketing, Finance & Accounting, Operations, Legal, Solutions, Client Success. Requirements What You’ll Do • Streamline & Automate: Identify inefficiencies and manual processes across the company (Ops, Finance, HR, Legal, etc.). Design and implement automated workflows or tools (using AI) to save time and reduce errors., • Build Internal Tools: Create and deploy AI-assisted tools that help teams make better, faster decisions and eliminate bottlenecks., • Collaborate Across Teams: Work with stakeholders company-wide to understand their needs and pain points. Lead cross-functional initiatives and secure buy-in for new processes or systems that benefit multiple teams., • Drive Operational Excellence: Monitor the impact of your solutions and continuously refine them. Establish best practices and documentation so improvements stick and scale across the organization., • Get Trained at Speed: You will go through a curated onboarding program to learn the ins and outs of Rokt’s platform. This will involve doing the work that is manual today, to get the context on how to build automation to solve it. This is your foundation for acceleration. Who You Are, • Background Agnostic: We don’t mind if your background is unconventional or your degree isn’t in a specific field. What matters is how you think, learn quickly, and deliver results. You’re humble, curious, and not defined by titles or credentials., • Analytical & Resourceful: You love diving into unknown areas of the business head first, use data to drive your decisioning, and aren’t scared to try processes to figure out how things work and how to improve them. You think critically, breaking problems down to first principles, and welcome unfamiliar challenges as opportunities to learn., • Tech-Savvy Innovator: You get excited about AI, automation, and new technologies. You quickly learn new tools and creatively apply them to solve business challenges., • Self-Starter with Ownership: You take initiative to drive projects from idea to implementation. When you spot a problem, you won’t rest until you’ve built and deployed a solution – and you take responsibility for the results., • Adaptable & Resilient: You’re comfortable with ambiguity and can adapt as priorities change. If an approach doesn’t work, you iterate and try again, learning and improving each time., • Impact Across the Business: This role isn’t confined to one team - you will get exposure, and build subject matter expertise, in many areas of the business. You’ll gain a broad view of the company and improve how all teams operate. The solutions you build can save hours of work and drive significant business value., • Innovate with AI: Be a pioneer in applying AI and automation internally at a company that truly values innovation. If you have creative ideas for using AI, Rokt is the playground to bring them to life., • Endless Learning: Every project is a new puzzle to solve across different domains, so you’ll constantly expand your expertise in operations, analytics, product, and more. With Rokt’s rapid growth, new challenges and opportunities to learn will never stop coming., • Empowered Culture: Join a team of owners in a culture that encourages you to act boldly and learn from every experiment. You’ll have autonomy to innovate, support when needed, and recognition when you deliver results., • Great Environment & Benefits: Work with smart, down-to-earth colleagues in a vibrant, inclusive workplace. Rokt offers transparent career progression, continuous development opportunities, equity ownership, and perks to support your growth and well-being. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town, • See the world! We have offices in New York, Seattle, Sydney, Tokyo and London We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team. Note: The first stage of the recruitment process for this role is to complete a 20-minute online aptitude test as well as an employee personality profile assessment, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps.

Job DescriptionCompany Description About Sia Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. About Sia Experience - Creative Sia Experience is the full-service creative agency within Sia. In the SiaX-Creative business line, we combine creative, CX, marketing, and deep AI expertise with industry leading knowledge to deliver impactful, growth-focused solutions for our clients. By bringing together agencies known for creating standout work for leading brands, Sia is building SiaX into a premier player in the creative and digital agency space—pairing the speed, creativity, and independence of top boutique shops with the reach and resources of a global network. At SiaX we’re nimble, deeply collaborative, and known for delivering high-impact work with lean teams. As strategic partners to our clients, we focus on building brands and delivering growth for clients that are aiming to break through creative barriers and accelerate digital transformation. It’s an exciting time to join us. SiaX has long been the agency behind some of the world’s biggest brands—now we’re expanding, becoming one of the most recognizable names for companies that demand bold, business-driving creative. We’re shaping SiaX into the go-to agency of the future. This is your chance to be part of that growth, working alongside top-tier creatives and agency leaders to continuously evolve what a modern, full-service agency can be. Opportunities like this don’t come around often—if you want in on the next level, this is it. Job Description At Sia Experience, Senior Designers create bold, innovative work that drives impact for our clients — from immersive digital experiences to standout brand identities. Partnering with cross-functional teams, they translate client goals into forward-thinking creative that aligns with Sia’s commitment to innovation. Whether developing brand concepts, shaping visual identity, or producing digital campaigns and social content, our Senior Designers take a strategic, hands-on approach to delivering conceptual solutions that push creative boundaries and elevate client brands in today’s competitive landscape. Your Impact Creative Direction & Strategy • Partner with Art Directors and Creative Directors to set the creative direction and visual strategy for projects, ensuring alignment with brand goals and business objectives., • Translate creative briefs into compelling, polished solutions with a strong aesthetic rooted in design trends, storytelling, and brand consistency., • Adapt design systems across diverse brand ecosystems, from responsive web and native applications to environmental and experiential design., • Provide guidance, feedback, and inspiration to junior designers, fostering skill growth and encouraging creative experimentation., • Engage directly with clients to understand their vision, present design recommendations, and address feedback constructively., • Maintain design excellence from concept through delivery, participating in detailed quality checks and ensuring flawless execution., • Creative Brilliance: Transforms briefs into visual solutions that exceed expectations and resonate with target audiences., • Strategic Impact: Designs that not only look exceptional but drive measurable business and marketing results., • Design Consistency & Adaptability: Cohesive brand execution across all mediums, with flexibility to evolve systems for new channels., • Storytelling Mastery: Motion and visual narratives that engage audiences and drive interaction., • Quality Control Leadership: Flawless design deliverables achieved through rigorous review and mentorship., • Collaborative Excellence: Positive team dynamics that enhance creativity, efficiency, and client satisfaction. Qualifications • 4+ years of professional design experience, preferably with agency exposure., • A portfolio showcasing mastery in typography, brand systems, art direction, and attention to detail., • Experience designing across the full creative spectrum — from brand identity and 360°ree; campaigns to social, video, and digital experiences., • Strong conceptual thinking paired with hands-on execution skills., • Proficiency in Adobe Creative Suite and Figma, with a readiness to explore new tools and technologies., • Interest or experience in motion and video design., • Ability to create for diverse industries (B2B & B2C)., • Love of typography and a keen eye for design trends., • Commitment to continuous learning and skill development., • Knowledge of AI-powered design tools for mockups, prototypes, and ideation., • Strong communication skills for both giving and receiving feedback., • Positive, collaborative mindset and the ability to mentor junior team members., • Experience creating simple animations and GIFs - a plus., • Must reside within a reasonable commuting distance to our NYC office. Additional Information Compensation & Benefits We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia. Competitive Compensation • Annual base salary ranging between $105k - $115k, commensurate with experience and qualifications, • Annual performance based discretionary bonus Robust Health Coverage • 3 Medical plans, • Dental and Vision, • Life, AD&D and other voluntary insurance Tax-Advantaged Accounts • 401K retirement plan, • 4% matching and 100% vested upon enrollment, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • Health, Dependent Care, Commuter Family Friendly Benefits • 100% paid parental leave for all new parents with eligible tenure, • Building Healthy Families program if enrolled through Medical plan Time Off to Recharge • Generous Paid Time Off (PTO) policy, • 9 company holidays plus 1 floating holiday Extras that Make Life Easier • College savings and student loan repayment assistance, • Monthly cell phone stipend, • Access to wellness programs at no cost if enrolled through Medical plan, including:, • Gym membership reimbursement, • LiveHealth Online virtual care, • Personalized support from a Well-being Coach, • Employee Assistance Program at no cost, • Free confidential counseling and emotional support services, • On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management) Diversity, Equity, Inclusion & Belonging At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. Office Workplace Guidelines Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location. Work Authorization & Sponsorship At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).

Job Description About ASCAP The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Job Overview This position is integral to the Strategy and Development Department, which is responsible for the growth and competitive strategy of ASCAP, as well as for business development, product development, strategic partnerships, alliances/joint ventures, data strategy, administration services, and other key business functions. This position is based in New York City and reports directly to the Senior Vice President of Strategy and Business Development. This highly visible role offers an opportunity to drive tangible change in a dynamic environment. This person will lead key areas of business development and drive collaboration and execution against a range of cross-functional strategic initiatives. We are looking for an impact-driven team player, excited about developing a diverse set of strategic capabilities at the intersection of music, media, data and technology. Areas of Responsibility: • Develop new and existing partnerships, including creating or modeling any necessary supporting analysis, drafting, negotiating, and presenting deal terms for internal cross-functional input and buy-in, identifying and recommending creative approaches where necessary, and driving these deals and renewals to completion., • Accelerate ASCAP’s evolution and enhance the organization’s competitive positioning by analyzing and developing recommendations related to industry trends, the competitive landscape, growth opportunities and internal performance to shape and inform ASCAP strategy., • Lead analyses to drive key strategic decisions, growth initiatives and business development opportunities., • Drive cross-departmental internal task forces that advance priority initiatives., • Provide support for annual department budget submission, including tracking financials and developing models., • Lead strategic assessments of operational enhancement opportunities, optimizing the use of ASCAP’s resources unlocking new efficiencies and impact., • A minimum of 15 years of relevant professional experience from one or more of the following areas: top-tier management consulting firm, investment banking, corporate development, business development or in-house strategy roles. Experience in the media or entertainment industries is a strong plus but not required., • At least 6 years of experience leading and managing complex deal negotiations, ideally across a meaningful volume or “book” of deals. While most candidates will have gained this experience in a business development context, we welcome candidates with comparable expertise from other paths., • Demonstrated experience in strategy work is strongly preferred. This could include holding a formal strategy role (e.g. in consulting or an internal strategy team) or leading strategic initiatives within another function – such as developing market analyses, building investment theses, or crafting strategic presentations to support new business opportunities. Candidates show a strong track record of contributing to high-level strategic thinking., • Demonstrated engagement with generative AI technologies is required. Candidates should bring a thoughtful, hands-on perspective – whether through championing adoption, applying AI in their work, or actively experimenting with new tools. An ideal candidate will also understand AI’s broader implications, including risks to creative professions and organizational integrity., • Creative, strategic and analytical thinker with the ability to critically examine details and interpret the impact of key business drivers. Excellent problem-solving and decision-making skills., • Skilled communicator who can effectively engage diverse audiences – both cross functionally and externally., • Ability to create compelling presentations tailored for executive audiences., • Strong project manager with the ability to form goals and follow through with internal and external parties., • Proven ability to influence stakeholders and align them toward shared outcomes., • Strong work ethic and a bias towards action, results, and forward momentum., • Entrepreneurial spirit with a drive to make a meaningful impact., • Expert level proficiency with PowerPoint and Microsoft Excel., • Required: strong skill set in quantitative analysis, including financial modeling., • Familiarity with, or connections to, startup, accelerator, or VC ecosystems. Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, • Vision plan that offers both in and out-of-network provider options, • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match., • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, • Generous time-off policy, • 12 company holidays, • Health care and dependent care flexible spending accounts, • Short-term disability insurance/salary continuation and long-term disability insurance, • Company provided basic life and accidental death and dismemberment insurance, • Employee gym discounts at select gyms, • Commuter benefits, • Voluntary pet health insurance, • Voluntary auto and homeowners insurance, • Voluntary employee, spouse, and dependent life insurance options Please be aware that ASCAP is not a nut-free or other allergen-free workplace. ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws. The anticipated base salary range for this position is $160,000 to $210,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.

Job Description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: IT Lab Intern Level: Entry-Level Reports To: Workstation Team Lead Basic Scope and Function: The Lab Internship is a unique position, with the opportunity to learn the ins and outs of our Service Delivery team, while being a helpful resource for our Workstation Specialists and Service Desk Specialists. Supported by our Workstation Team Lead, our Lab Interns are eager to learn and roll up their sleeves! They’ll be called on to help image machines, troubleshoot workstations, coordinate shipment of client equipment, and may have the opportunity to join our phone queue to help our clients get the exceptional service they are looking for. This is a great foundational role for someone looking to grow their career in the IT industry. Accountabilities: The intern’s daily responsibilities will be assigned by the Workstation Team Lead, and may include the following: Lab Service Request Management • Assist with PC builds, rebuilds, and workstation troubleshooting as per Network Coverage standards., • Ensure all equipment worked on is properly backed up prior to any work being done., • Provide daily updates on lab tickets to corresponding Team Lead., • Ensure that all work performed is documented in ConnectWise, and completed in a timely, accurate and detailed manner., • Coordinate shipping of all equipment with appropriate team members, • Track shipments to confirm delivery and receipt, • Ensure lab and surrounding area is kept tidy and presentable, • Maintain equipment inventory and assist People and Culture team in assigning machines to new or existing employees, • Support may include but is not limited to:, • Complete onsite support when short staffed or our client experience teams require assistance., • Assist the service desk in the phone queue by answering calls and troubleshooting level 1 support tickets when required., • Interest/Course work in Information Technology (Major in Information Technology preferred), • 0-1 years’ experience in the IT industry, including previous internship experience, • Exceptional verbal and written communication skills, • Desire to be a Network Coverage and develop lasting relationships in our community, • Client focus with an ability to maintain relationships and resolve client conflicts The below technical competencies are included to give an idea of the type of environments we work with. If you have limited experience with any of these technologies but feel you would be a great fit for the role as described above, we encourage you to apply! • Proficient Microsoft Windows XP, Vista, 7, 8, 10, 11, • Microsoft Office, • Printer, Workstation, Server Hardware, • Anti-virus/Malware/Spyware Software, • Remote Desktop Technologies, • TCP/IP, DNS, DHCP, WAN, LAN, VOIP, WLAN, • Data Backup, • This is a part time, onsite (in Wakefield, MA) internship position., • Estimated hours 20 – 29 per week., • Flexible schedule. Business hours are Monday through Friday, 8:00 am to 5:00 pm, • This role may require travel to community offices (including offices and client offices), and company events where locations will vary., • Estimated Salary $18.00 - $20.00 per hour depending on experience.

Job Description Job Summary: The Level 1 Deskside Support Technician will serve as the first point of contact for resolving hardware, software, and network issues. This role involves troubleshooting, configuring, maintaining IT systems, and delivering excellent customer service. Key Responsibilities: • Provide first-level technical support to end-users via phone, email, in-person, and deskside interactions., • Ensure all assigned tickets are resolved within the agreed-upon Service Level Agreements (SLAs) to maintain organizational efficiency and client satisfaction., • Create, manage, and maintain workflows, dashboards, and reports within the ServiceNow platform to improve tracking and visibility of support activities., • Troubleshoot and resolve hardware, software, and network (wired and wireless) connectivity issues, including desktops, laptops, printers, and mobile devices., • Install, configure, and maintain computer systems, operating systems, applications, printers, and other peripherals., • Assist with setting up and maintaining conference room technologies, such as Microsoft Teams and/or Zoom Rooms equipment., • Configure, deploy, and track IT equipment, including workstations and mobile phones, via MDM solutions., • Respond promptly to service tickets and escalate complex issues to higher-level support teams when necessary., • Assist with user account setup and maintenance in Active Directory and other IT systems., • Ensure IT inventory is managed and properly tracked., • Document and track all support requests in the helpdesk ticketing system and update the knowledge base for common issues., • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job DescriptionDescription: About Main Light, LLC Main Light is a leading dry hire rental provider of professional lighting systems to production companies and designers throughout the entertainment industry. With locations across the country, including our Tri-State facility in Teterboro, NJ, we pride ourselves on our deep technical expertise, state-of-the-art equipment, and commitment to exceptional customer service. Position Summary The Moving Light and Network Technician is responsible for preparing, testing, maintaining, and troubleshooting intelligent lighting fixtures and entertainment networking systems. This role plays a critical part in ensuring the quality and reliability of equipment sent out on rental, supporting the company’s reputation for excellence and dependability. What You Will Be Doing: • Test, troubleshoot, and perform maintenance on moving lights and LED fixtures (e.g., Robe, ETC, Martin, Clay Paky, Chauvet, Elation)., • Configure and test entertainment networking systems, including DMX, Art-Net, sACN, and proprietary control protocols., • Perform software updates and firmware upgrades on fixtures and networking devices., • Utilize test consoles and software tools (e.g., GrandMA, ETC EOS, Pathway, Luminex, Net3 Concert) to verify system integrity., • Collaborate with the Operations and Rental Teams to ensure equipment is show-ready and meets customer specifications., • Document repairs, configurations, and maintenance logs in inventory or ticketing systems., • Assist in cable prep and control system builds as needed., • Maintain a clean, organized, and safe work environment., • Stay current on new technologies and best practices in lighting and entertainment networking., • Provide assistance in other departments as required. Requirements: What We Are Looking For: • Two (2) plus years of experience working with intelligent lighting systems and entertainment networks in a production, rental, or systems integration environment., • Proficient in DMX, Art-Net, sACN, and common entertainment control systems., • Strong knowledge of moving light functionality and repair., • Familiarity with lighting control consoles and networking tools (e.g., MA, ETC, Pathway, Luminex)., • High school diploma or equivalent; technical training or certification a plus., • Excellent diagnostic and problem-solving skills., • Ability to lift 50 plus lbs. and work in a fast-paced, hands-on environment. Preferred Qualifications • ETCP Certification (Entertainment Electrician), • Experience with Vectorworks, Lightwright, or similar design/plotting software, • Familiarity with rental inventory software (e.g., Rentalworks, Flex, IntelliEvent) We pride ourselves on the benefits we can offer our employees. Those benefits include, but are not limited to: • Medical, dental, and vision insurance, • 401(k) with 5 % company match, • Short- and long-term disability, • Life and Accident Insurance, • PTO, Sick and holiday pay, • Educational reimbursement, • Ongoing professional development and training opportunities Kensington Management Resources, LLC complies with federal and state laws prohibiting discrimination on the basis of race, color, religion, creed, national origin, gender, disability, veteran status, age or any other protected status.

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Work Schedule & Hours: • Rotating 12-hour shift - 3 days on shift, 3 days off shift., • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job DescriptionDirector, IT SaaS Team Platform and Application Infrastructure Services · United StatesJob Description:The Director of IT SaaS Operations will serve as an IT leader, strategist, and innovator to the globally distributed team. This person will play a critical role in implementing & maintaining HEDGESERV’s application stacks across public and provide clouds. This includes the enhancement, support, and maintenance of all critical components in our hosted SaaS platform. The position will reflect a combination of technology management, administration, and process management. The position reports to the Managing Director of Platform & Application Infrastructure Services., based in NY.The successful candidate will be skilled in implementing automation methods and frameworks in a large-scale environment. This candidate should have good process management foundations who knows how to execute and innovate in a modern, dynamic, and fast paced environment.Responsibilities: • This position manages the day-to-day operations for incident management, service requests, provisioning requests, as well as maintaining an accurate account of available resources for capacity management., • Responsible for coordinating and facilitating all changes implemented on our environment, • Ensure appropriate engagement across teams and root cause analysis of prod issues, • Collaborate with platform, network, App Support, business and release automation teams to build effective and efficient operations framework, • Responsible for the management of globally distributed technical teams within App Eng., • Provide leadership and direction to direct reports focusing on service excellence., • Oversees system performance, availability, and 24 x 7 operational support, • Proactive management, maintenance and monitoring of services to ensure SLAs are reliable and available, • Direct the team to develop, drive and report on the key performance metrics of the operations organization, • Responsible for communicating risks, outages, and changes that may affect the uptime of clients’ environments to both internal peer groups and leadership teams., • Constantly evaluate operating procedures looking for methods to improve efficiency, identify and mitigate defects in operating procedures., • Ensure that the infrastructure's operating procedures meet or exceed current standards, • Responsible for Operational Governance including operational reporting and analysisRequirements:, • Working knowledge of IT Operations in a SaaS environment, • Ability to be hands on and solve problems efficiently, not just delegate, • Proven effectiveness in both Windows and Linux environments, • Expertise in implementing automated methods to accomplish platform & service deployments at large scale, • Excellent analytical, strategic conceptual thinking, strategic planning and execution skills., • Strong vendor management and partner relation skills, • Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders., • Ability to manage competing priorities and coordinate cross-functional work teams toward task completion, • Ability to identify, prioritize and escalate issues as needed, • Ability to influence and lead change, - Proven ability to deliver despite obstacles, • Ability to work within a 24/7 environment across multiple time zones, • Bachelor’s degree in Computer Science, Engineering, Business or related fields, and 10+ years of progressive IT experience with at least 5-7 years of management experience

Job DescriptionCompany Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do: • Premier AWS, Microsoft & Oracle partner, • 10+ years as a Great Place to Work in Ireland & UK As a Business Development Director, you will proactively engage with Private Sector Pharmaceutical, Life Sciences & Healthcare global organisations based in the United States to understand their specific business challenges, needs and requirements. You will identify and shape client engagements to position Version 1 to uniquely meet these needs and the lead Version 1’s efforts to secure and deliver profitable business. You will prospect for business both independently and via or with partners to maximise lead generation, grow our business and build Version 1’s brand and reputation in our target markets. You will be a self-starter comfortable having c-suite level conversation to develop relationships that will deliver short- and long-term growth for Version 1. Responsibilities: • Prospect for, develop new business pipeline, and secure business with target Private Sector clients through a combination of new logo and new growth with existing customers., • Lead small through to large scale sales opportunities (7/8 figure sales opportunities) whether self-generated by yourself, identified by our Commercial Growth team or introduced by one of our strategic partners., • Lead the development and delivery of client facing presentations, proposals and tender responses, working the wider Version 1 team including Partner Managers, Commercial Operations, Delivery Management and Capability Units., • Developing trusted and impactful relationships with channel partners (including AWS, MS, Oracle, Snowflake, Outsystems, Redhat, etc) to build effective collaborations, pipeline and new business., • Communicating effectively the value of Version 1’s products and services via lead generation, participation in events, client presentations and clearly written proposals, • Robustly qualify all customer sales opportunities to ensure they are winnable with clearly defined win strategy and differentiation., • Managing pipeline, financial forecasting, activity tracking, strategic and territory management to achieve financial KPIs, • Establish long-term profitable relationships with senior-level key stakeholders in strategic and designated growth accounts., • Collaborating cross-functionally with colleagues within Version 1 to develop sales and marketing strategies to promote Version 1’s product and services, • You will be leading the execution of contracts awarded to Version 1 – client engagement, commercials, contracting, delivery practice engagement, and project mobilisation.Qualifications, • Established and mature network within the Pharmaceutical, Life Sciences & Healthcare sector which includes deep long relationships that will yield new business growth., • Display solid working history of solution based consultative selling to both technology and business stakeholders in Private Sector organisations up to CxO level., • Be knowledgeable of and able to converse with senior stakeholders on key business-technology related topics relevant to a given Private Sector industry (manufacturing, retail, pharma, logistics and more)., • Have proven track record in leading successful digital transformation sales engagements to Private Sector firms incorporating technologies and services across Applications, Data, AI and Cloud., • Demonstrate tenacity, drive and individual ambition to be successful in a sales environment., • Demonstrate a consistent track record of achieving and exceeding sales targets in a highly competitive environment (winning against large global systems integrators, major consultancies and large off-shore consultancies), • Demonstrate the ability to develop and explain compelling value propositions based on technology and related services to senior level stakeholders., • Have experience of building and maintaining trusted client relationships which can be leveraged into your new role with Version 1., • Influencing skills: the ability to form and lead teams operating across a highly matrixed organisation, ensuring customer focused deliverables are delivered on time, coherently and with high quality., • Strong communication and interpersonal skills, with the ability to engage at all levels across an organisation internally and externally, • Good commercial awareness and sound understanding of project and business dynamics. Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits., • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme., • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance., • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme., • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies., • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat., • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. #LI-PS1

Job Description Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Job DescriptionDescriptionWho We Are: Our company is a dynamic, growing international delivery and technology solutions provider. Established in 2001, the company has been simplifying international delivery for over 20 years, helping U.S. businesses build brands abroad, expand their consumer base, increase revenue, and their global reach. The company’s extensive, reliable worldwide delivery network and proprietary technology empower their brands to succeed. The company is committed to expanding its footprint and continuously investing in innovative delivery and technology solutions as it aims to be the leading resource for cross-border solutions. About the Role: The Business Development Representative is responsible for driving new business sales and customer revenue growth through detailed discovery and by providing delivery and technology solutions across the United States, including both East Coast and West Coast markets. This role will engage directly with prospective customers to increase revenue and market share, focusing on high-volume prospecting, presenting, closing, and nurturing customer relationships. About the Candidate: You are a motivated sales professional with a strong track record in B2C and D2C logistics, focusing on solution selling, building customer relationships, and driving revenue growth. With a deep understanding of international delivery, technology, and e-commerce solutions, you connect with clients to deliver solutions that align with their needs and business goals. As a proactive self-starter, you are highly organized and skilled in territory management, prospecting, discovery, presenting, closing sales, and maintaining relationships. Comfortable with traveling for onsite customer visits, you excel at identifying new business opportunities to maximize growth and client satisfaction. Key Responsibilities • Identify new clients in the assigned territory through business lead generation/cultivation, prospecting, cold calling, and networking., • Conduct solution-focused presentations to key decision-makers to secure new business, • Build and maintain strong relationships with established accounts through regular in-person visits and proactive service, • Identify and implement timely solutions to service challenges, ensuring high client satisfaction, • Develop systems to promote client retention and foster long-term partnerships, • Leverage company tools, processes, and technologies to manage and expand the territory, document activities, and establish metrics for driving new business growth, • Collaborate with Sales, Operations, and IT teams to drive sales and optimize revenue growth within the territory Skills, Knowledge and Expertise • 3+ years of consecutive experience in outside sales, • Proven background in service-based sales with expertise in:, • B2C and/or D2C environments, • Logistics and Delivery industry, • E-Commerce technology and marketplaces, • Strong skills in territory management, lead generation, negotiation, and client relationship management, • Excellent communication and presentation skills, both verbal and written, • Proficiency in Microsoft Office Suite, • Experience with a CRM system is required, with a strong preference for Salesforce, • Bachelor’s degree preferred Physical Requirements: The employee must occasionally lift and/or move up to 5-10 pounds from a floor position to an over the head position. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, stand, verbally communicate, and perform intricate finger dexterity to type or manipulate electronic documents while speaking or listening. Core CompetenciesStrategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies Drives Results: Consistently achieving results, even under tough circumstances Customer Focus: Building strong customer relationships and delivering customer-centric solutions Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization Business Insight: Applying knowledge of business goals and the marketplace to advance the organization's goals

Job DescriptionSalary: DWF Labs is the new generation Web3 investor and market maker, one of the world's largest high-frequency cryptocurrency trading entities, which trades spot and derivatives markets on over 60 top exchanges. This is a fully remote role based within North America. Responsibilities: • Identify and evaluate Web3 projects with strong potential for investment and market making within North America., • Develop and maintain relationships with crypto VC firms and other key players in the Web3 ecosystem, • Build and execute business development strategies to expand the company's portfolio and enhance overall market presence in the North American Markets., • Represent the company at regional industry events, conferences, and networking opportunities to build relationships and promote brand visibility, • Stay informed about industry trends, regulatory changes, and emerging technologies in the crypto and blockchain space to drive innovative business development opportunities tailored to the region. Requirements: • Minimum Bachelor's degree in business, finance, or related field, • Strong network within the Web3 ecosystem, • Knowledge of the Web3 market and current narratives, • Excellent communication, negotiation and relationship-building skills, • Demonstrated track record of successful deal-making and investment, • Ability to collaborate with team members in a remote-first, global setting, • Strong analytical skills and attention to detail For our Candidate Privacy Policy, please visit remote work

Job Description Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution. Escalates tickets when issues are not easily identified or corrected., • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers. Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of IT related tasks as assigned., • Works under general supervision; reports to the Director of IS Support Services., • Evaluates documented resolutions to analyze trends for prevention of future problems., • Alerts management of emerging trends in incidents., • A certain degree of creativity and latitude is required., • Experience in industry-standard technologies and methodologies., • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives., • Assist with development and improvement of in-house software applications training programs and related courseware., • Provide End-User Training as required., • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area., • A certain degree of creativity and latitude is required. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description The Technical Support Analyst will provide technical knowledge and support in the installation and operation of networked computers and network resources and the Telecom systems. This role will also be responsible for: • Installing and maintenance of software and hardware on workstations., • Providing Technical assistance to MMC Community and affiliates., • Maintains records of work activities and documents recurring, difficult or complex problems; identifies trends, recommends solutions and resources., • Maintaining work tickets with Help Desk ticketing system., • Implementation of network and systems security posture., • Performing Imaging and restoration of systems., • Asset Management and Inventory tracking., • Performing Networking, WIFI, and VOIP systems support., • Maintaining classroom technologies. Education Requirements: • Knowledge of network infrastructure and facilities, • Ability to maintain and troubleshoot computer network hardware, software, and peripherals., • Knowledge of Operating Systems, Windows, MAC, and Linux., • General knowledge of Audio/Video systems and Academic related software packages, • Familiarity with POS systems., • Supporting supervisors with Technical and related matters., • Ability to establish and maintain effective working relationships., • Knowledge of current technological developments/trends in area of expertise., • Knowledge of Communication Systems such as MS Teams, ZOOM, etc., • Knowledge of Productivity and Creative Software: MS Office suite, Adobe Suite, etc., • Knowledge of storage systems: Box, MS Onedrive, Local File servers., • Independently solve and document hardware/software problems., • Detail oriented and organized., • Knowledge of basic mobile and smart devices, • Familiarity with the fundamental principles of ITIL and ITSM., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on support building, listening, and questioning skills.

Job Description ResponsiveAds is the leader in advanced HTML5 premium ad creatives that are dynamic to any screen, user, and context. ResponsiveAds takes the "responsive" paradigm from web CMS, ad serving, and cross-screen analytics and delivers the highest levels of performance for all across the ecosystem including higher revenues and sell-through for publishers, higher performance, and better ROI for advertisers and their agencies. We are seeking a results-driven VP Sales and Business Development to lead our sales organization initially in NY and eventually expanding across the world. This solution-oriented individual will be responsible for the team increasing the creation and management of all revenue-generating partnerships across the market of publishers, agencies, and brand clients. A successful executive will persistently explore and uncover the business and product feature needs of ResponsiveAds clients, optimize the team to maximize efficient growth, and directly build deep relationships for both our SaaS and creative innovation service businesses. This executive needs to understand how ResponsiveAds creative solutions can enable partners to constantly “win” by growing and improving on revenue goals and enabling the best end-user experiences. ResponsiveAds tools provide pixel-perfect creative solutions to engage consumers across all devices as well as custom solution opportunities for clients. • This individual will become part of the core management team and will have the opportunity to participate in a large equity position in the Company., • dozens of active leads to follow up on, and an existing potential multi-million $ sales pipeline, • Opportunity to grow revenue in a growing market with a unique, "sales-ready" product offering Job Responsibilities: • Build strong relationships with Publisher and Agencies clients that create a win-win, • Build and manage our sales team from SDRs to AE’s to AMs., • Strong ability to create proposals and demos in response to RFPs, • Develop the account management and sales methodology from proposal to close with CRM, • Develop processes to proactively Monitor clients’ campaign performance with periodic analytics and reports to clients., • Manage the sales pipeline of revenue opportunities, • Technical enough to roll-up sleeves and use ResponsiveAds products and services. Act as a conduit between clients and the product team., • Be a role model and representative of the ResponsiveAds brand and culture Profile and Experience: • A minimum of 3 yrs involved in growing an ad technology platform business, • A minimum of 5 yrs of experience in digital media sales is required with a track record of sales and sales management success, • Deep understanding of online advertising technologies and landscape trends, • Established network of top media publishers, advertising agencies, and or brands, • Some level of technical ability and strong will to understand how innovative ads are produced with the ResponsiveAds product., • Ability to effectively analyze, track market opportunity, pipeline, and customer acquisition costs, • Demonstrate the ability to perform (closer) against quotas in a competitive market Some reasons why you’d want to work with us: • You want to play a big part in a small but profitable company that is an industry leader., • You do your best in a setting where excellent work is what’s valued—not face time (a good work-life balance is just how we do things!), • You value authenticity and a work environment that values who you are and what you can do., • You’re looking for a big challenge that involves lots of variety, collaboration, inventiveness, and on your toes thinking., • You want to work alongside a diverse group of people who are passionate, friendly, and helpful., • This individual will become part of the management team and will have the opportunity to participate in an equity position in the Company., • Salary based on a very high OTE earning potential through base + commission, • A dozen leads to follow up on, and a potential for a multi-million $ sales pipeline, • Opportunity to grow revenue in a growing market with a unique, "sales-ready" product offering

Job DescriptionREMOTE JOB& Departments -& Nephrology, Cardiology, Endocrinology, Health Plans, Federally Qualified Health Centers (FQHCs), and Hospitals.& About SciometrixAt Sciometrix, our goal is to deliver the best-in-class personalized care with utmost compassion enabling patients to lead healthier and happier lives. Our commitment to innovation in healthcare technology drives us to lead the way in Care Management, Digital Care Coordination, Value-Based Care, and Population Health.“We envision a world where advanced technology and human compassion intersect seamlessly to deliver superior patient experiences and outcomes.”Our mission is to enhance the lives of patients by leveraging digital solutions that reduce hospital readmissions, improve health outcomes, and optimize the delivery of healthcare services.At the heart of our philosophy lies the belief that every patient deserves access to the highest quality of care, tailored to their individual needs. We strive to make this vision a reality by pioneering innovative solutions that prioritize patient well-being and provider efficiency.With Sciometrix, the future of healthcare is not just about treating illnesses; it's about empowering patients to live their best lives.& What’s in it for You?& • Cutting-Edge Telehealth Technology: Join a pioneering digital health company at the forefront of telehealth and virtual care management. You'll have access to proprietary software and advanced technologies that ensure HIPAA compliance and enhance patient care delivery., • Collaborative Environment: Work with cross-functional teams to create and deliver cutting-edge digital healthcare solutions., • Competitive Compensation and Benefits:& Receive a competitive salary commensurate with your experience and skills. Benefit from a comprehensive benefits package that includes medical, dental, and vision coverage, along with retirement savings options and paid time off., • Commitment to Diversity: We are paving the way to create change in the industry and our leadership is committed to diversity, inclusion and belonging. We champion inclusion, belonging, and diversity at every level of our organization., • Global Network: Expand your global network by developing, learning, and growing with our top talent and connections around the world. Be part of a company that values innovation and utilizes artificial intelligence (AI) bots like Clinicus to monitor patient vitals and enhance care management. Your role will be integral in leveraging technology to deliver exceptional patient care and improve health outcomes., • Community of Belonging: As a community of belonging, we prioritize creating an environment where everyone feels safe, empowered, and valued. Our organization is committed to fostering continual growth and cultivating the ideal atmosphere that enables you to bring forth your best self at work., • Positive Rewarding Work Environment: Join a company recognized for its clinical excellence, patient experiences, and provider satisfaction. Sciometrix fosters a supportive and inclusive workplace culture where your contributions are valued and recognized., • Benefits: Paid time off, Paid Holidays, 401k with company-paid contributions, Medical, Vision, and Dental Insurance& Job Summary:Sciometrix is seeking a highly motivated, results-driven Specialist Sales Representative to expand our market presence by driving new account acquisitions. This role is ideal for a seasoned sales professional with strong industry connections, particularly within Nephrology, Cardiology, Endocrinology, Health Plans, Federally Qualified Health Centers (FQHCs), and Hospitals. The ideal candidate must have proven experience in high-revenue sales and be skilled in identifying and securing new business opportunities. This role requires an individual who thrives on building lasting relationships and has a deep understanding of the healthcare landscape and the needs of specialist providers.& Locations: MI, NYC, South FL, Dallas, Greater LA& Key Responsibilities:& New Business Development Sales Growth:, • Aggressively identify and pursue new business opportunities within the assigned specialist areas., • Develop a robust pipeline of prospects and systematically convert leads into long-term clients., • Achieve and exceed sales quotas by closing high-value deals and ensuring consistent revenue growth., • Focus on B2B sales within the healthcare sector, working with key decision-makers to secure new accounts., • Leverage a deep understanding of healthcare services, digital health solutions, and value-based care models to craft tailored sales strategies.Relationship Building Account Management:, • Build and nurture strong relationships with healthcare professionals to establish trust and credibility., • Serve as a trusted advisor to clients, identifying their needs and providing solutions that align with their goals., • Work closely with providers, CMS, and digital health stakeholders to position Sciometrix as an industry leader., • Maintain and grow a strategic book of business, ensuring client retention and repeat business.Value Proposition Sales Presentations:, • Clearly articulate the unique value proposition of Sciometrix’s clinical services and technology platform., • Conduct high-impact sales presentations and demonstrations tailored to specialist providers and healthcare organizations., • Highlight how Sciometrix’s solutions can reduce hospital readmissions, optimize care delivery, and improve patient outcomes.Compliance Industry Standards:, • Stay up to date on healthcare regulations, compliance requirements, and meaningful use standards., • Educate clients on how Sciometrix’s solutions align with and support these industry standards.Sales Strategy Market Expansion:, • Develop and execute strategic sales plans that drive revenue growth and market expansion., • Provide market insights and competitive intelligence to refine and enhance sales tactics., • Work closely with cross-functional teams, including marketing and product development, to align sales efforts with overall business objectives.& Qualifications:, • Experience: Minimum of 5+ years of successful sales experience in healthcare, with a track record of generating $5 million+ in annual revenue., • Proven Ability to Exceed Sales Quotas: Demonstrated success in meeting and exceeding sales targets consistently., • Industry Network: Must have an established book of business with strong existing relationships in Nephrology, Cardiology, Endocrinology, FQHCs, and Hospitals., • Exceptional Communication Skills: Strong verbal and written communication skills to effectively engage and influence stakeholders., • Negotiation Closing Skills: Expertise in negotiating contracts, handling objections, and closing high-value deals., • Tech-Savvy Adaptable: Ability to quickly learn new digital health products, platforms, and emerging healthcare technologies., • Proactive Self-Motivated: Must be highly driven, able to work independently, and passionate about healthcare innovation., • Travel Flexibility: Willingness to travel nationally and locally as needed to meet with clients and close deals., • Credible References: Ability to provide strong professional references that validate past performance and achievements.& & Sciometrix is an& Equal Opportunity Employer& and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, disability, gender identity, veteran status, and more. Join us at& Sciometrix& and be part of a team dedicated to transforming healthcare through telehealth innovation& & &

Job Description Job Title: Studio Operations Manager Work Location: Greenpoint, Brooklyn, NY Start Date: ASAP The Lighthouse is an innovative campus for creators and their teams, with locations in Venice, CA, and Brooklyn, NY. We are a creative playground designed for creators to Learn, Make, and Belong. Our mission is to assemble the creator collective, helping them grow and sustain their careers while provoking the next act of the creator economy. At The Lighthouse, creators flow seamlessly from ideation to production to publication, surrounded by peers in a collaborative and inspiring environment. Learn More: About the role: The Studio Operations Manager at The Lighthouse is responsible for overseeing the daily operations of our state-of-the-art production studios, including podcast studios, theater, photography studios and more. You will ensure that the studios are fully functional, well-maintained, and accessible to our members, providing an exceptional experience for all users. The Studio Operations Manager will also play a key role in coordinating with the General Manager and other teams to ensure that the studio services align with the overall mission and vision of The Lighthouse. With a strong focus on leadership, content creation, and collaboration, this role ensures that every touchpoint—from a first-time visitor to long-time staff—is efficient, effective, and in line with The Lighthouse's mission and values. Here's what you'll do day to day: Studio Operations Management • Oversee the daily operations of all production studios, ensuring optimal functionality and availability for members., • Coordinate studio bookings, and any off-hours production needs, managing the tech team schedules to maximize usage and minimize conflicts., • Implement and enforce studio policies and procedures to ensure a professional and safe environment for creators and The Lighthouse teams., • Explore new and innovative strategies to create content with our teams, members, and during events., • Ensure that all studio spaces are properly maintained, including equipment upkeep, cleanliness, and safety compliance., • Manage the inventory of studio equipment, facilitating regular checks, repairs, and upgrades as needed., • Lead and inspire a small team of studio technicians and assistants, fostering a positive and productive working environment., • Create and maintain operational playbooks and SOPs that promote consistency, clarity, and accountability throughout the campus departments., • Coach and mentor team staff, focusing on technical training, development, conflict resolution, and team performance., • Provide technical support to creators using the studios, assisting with equipment setup, troubleshooting, and best practices for production., • Ensure technology systems are operational, minimizing downtime for members and staff., • Work closely with the IT teams troubleshooting issues with end-users, the network and systems., • Stay updated on the latest production technologies and trends to ensure the studios remain cutting-edge and relevant to the needs of creators., • Design and execute audio visual productions for The Lighthouse events., • Collaborate with the General Manager and other department leads to align studio services with The Lighthouse's broader objectives and initiatives., • Communicate regularly with members to gather feedback, address concerns, and identify opportunities to enhance the studio experience., • Coordinate with third party teams including external vendors, content creators, production teams, editors and service providers., • Manage the budget for studio operations, including equipment purchases, maintenance, and repairs, ensuring cost-effectiveness and alignment with organizational goals., • Partner with other campus leaders to execute daily operations to ensure seamless campus experiences for members, guests, and staff., • Conduct regular walkthroughs to assess functionality, cleanliness, safety, and ambiance—escalating and resolving issues as needed., • Serve as the on-the-floor operational lead at times. Here's what we're looking for:, • 5+ years of experience in studio management, production, or a related field, with a strong understanding of the technical aspects of production., • Technical proficiency in studio equipment, including cameras, lighting, sound, and editing software., • Proven track record of developing high-performing teams through coaching, training, and intentional leadership., • Deep understanding of systems, workflows, and organizational efficiency in a fast-paced, service-driven environment., • Excellent communication, facilitation, and interpersonal skills., • Experience in managing multi-functional teams, schedules, and cross-department initiatives., • Ability to think creatively and solve problems in a fast-paced, dynamic environment., • Comfort with CRM systems and operational software—experience with PeopleVine a plus., • Passion for creative environments and an appreciation for the needs of creators, entrepreneurs, and innovators. The salary range for this role is $80,000 - $100,000 and serves as a general guideline reflecting the potential compensation for the role. The final salary offer will be determined based on a comprehensive evaluation of factors such as the candidate's experience, expertise, alignment with the position's requirements, and, ultimately budget approvals. Our values: At The Lighthouse diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar Group since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. Our benefits and perks: Whalar Group provides flexible benefits and collaborative work environments and experiences so employees can work productively in a setting that best and uniquely suits their needs. • Medical, dental, and vision, • 12 days of PTO + 5 sick days, • 401k: up to 4% matching, • Monthly phone/internet reimbursement, • Company-paid life and disability insurance, • Voluntary hospital and critical illness insurance, • Employee Assistance Programs, • Commuter Benefits

Job Description Perimeterwatch We are an Astoria, Queens based IT & Cyber Security solutions provider looking for an ambitious IT professional with a minimum of 3 years of experience as a network/systems engineer. WE ARE NOT a placement company or a staffing agency. The candidate we are searching for now will be looking to join a growing, team first environment that helps take their employees' IT careers to the next level. The right candidate should be a great communicator with excellent interpersonal, organizational, and documentation skills. They also will be working on a daily basis in the following main categories and should have experience in each: - Project management- Cyber Security (Next Gen Firewalls/UTM, Endpoint Protection et.al) • Virtualization- Storage & Backup- Networks (Routing & Switching)- Server infrastructure, • Supporting end users in a Windows environment. Preferred Skills: (ideal but not required) A foundation of or working knowledge in all the below will make the ideal candidate. - Configuration and management of various Security Technologies (UTM Firewalls/Anti-Malware/MFA/VPN/DLP et.al) • Introductory SIEM usage and analysis, • Analyze & Process data from multiple threat intelligence tools, • Configuration/administration of VMware and or Hyper-V- Configuration/administration of Active Directory, • Configuration/administration of Microsoft Exchange/Office 365, • Configuration/administration of backup systems, • Configuration/administration of Cisco routers and switches, • Working knowledge in network security technologies (Firewalls, anti-virus, etc.), • Knowledge of networking monitoring tools and protocols, • Support of desktops and desktop applications- Implementation and administration of WSUS Although specific certifications are not required, they are a big plus. Including:, • MCSE or MCITP certification, • VMware certification of any kind, • Cisco certifications (CCNA or higher)- Checkpoint, Cisco, Palo Alto or Fortinet Security Certifications About Perimeterwatch Technologies We are looking for ambitious IT Professionals who are seeking a career path in Cyber Security and Cloud Architecture. Perimeterwatch, is a Managed Security Services Provider (MSSP) that specializes in security auditing, security infrastructure design and deployment services, and ongoing management and support of our clients' infrastructure. Furthermore, out of its Data Center Perimeterwatch provides access to its cloud based security services including zero day breach detection, web application firewalls, DDoS defense and enterprise security of cloud based service provider environments (AWS, Azure and Google). We are looking for ambitious IT Professionals who are seeking a career path in Cyber Security and Cloud Architecture. The right candidate should be a great communicator with excellent interpersonal, organizational, and documentation skills. Upon completion of training the selected candidates will work directly with the following: - Cyber Security (Next Gen Firewalls/UTM, Endpoint Protection et.al) - Breach Detection and Intrusion Prevention - Anti-Malware and Ransomware - Virtualization (Citrix, VDI. VMware & Hyper-V) - Storage Area Networks and backup solutions (SANS) - Complex networks (Routing & Switching) - Server infrastructure Company DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The Senior Information Technology Support Specialist is responsible for configuring, maintaining, and supporting desktops and laptops across the organization. This role requires quick thinking, adaptability, strong interpersonal skills, and the ability to work efficiently in a fast-paced environment. The Senior IT Support Specialist will handle a wide range of technologies and collaborate across departments to resolve incidents, fulfill service requests, and provide advanced technical guidance. Technical support is provided via phone, email, and our ticketing system with solutions communicated in both technical and non-technical terms. Responsibilities: Technical Support & Troubleshooting • Install and support PCs, telephone systems, and peripheral devices (printers, scanners, mobile/smartphones)., • Configure and troubleshoot hardware and software issues across Windows, iOS, and macOS platforms., • Use Helpdesk software (Service Desk Plus) to manage IT assets and service requests., • Resolve complex hardware, software, and network issues., • Troubleshoot LAN access and connectivity issues; escalate when necessary., • Conduct onboarding and training for new users on hardware and software., • Prepare instructional documents / SOP's and videos for IT procedures and applications., • Deliver excellent customer service in person, over the phone, and electronically., • Handle conference room setups, including device connections to screens., • Maintain accurate documentation of technical issues and resolutions., • Attend technical training to stay current with industry trends and technologies. Education & Certifications • Bachelor's degree in Computer Science, Information Technology, or related field preferred., • Strong problem-solving and prioritization skills., • Excellent communication and customer service skills., • Proficiency in Active Directory, Windows OS, Windows Server environments, and Microsoft Office Suite. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Technical Support • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description Akkodis is seeking a Call Center Customer Service for a Contract job with a client in New York, NY(Remote). The ideal candidate thrives in fast-paced, tech-savvy environments and communicates with clarity and empathy. They’ll proactively manage orders, resolve customer issues, and contribute insights to improve team processes. Rate Range: $16/hour to $20/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Call Center Customer Service job responsibilities include: * Responding to customer inquiries via phone, email, or chat in a timely and professional manner * Resolving product or service issues with empathy, accuracy, and urgency * Documenting customer interactions and updating account information in internal systems * Following communication scripts and standard procedures while offering personalized solutions * Collaborating with team members and other departments to ensure a seamless customer experience Desired Qualifications: * High school diploma or equivalent; associate or bachelor’s degree preferred * Minimum of 1 year experience in a customer service or call center environment * Strong verbal and written communication skills in English * Proven ability to handle high call volumes with professionalism and efficiency * Excellent problem-solving skills and ability to think quickly under pressure * Comfortable using CRM systems, call center software, and digital communication tools * Typing speed of at least 40 WPM with strong attention to detail * Ability to work flexible hours, including evenings and weekends if required If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Pay Details: $16.00 to $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job DescriptioneSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects, and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we’re continuing to build this team of experts. We’re seeking an Senior Legal Technology Integration Specialist who will report to the Director, DMS and Network Information Systems, and be responsible for leveraging their knowledge and integration skills to help our clients implement innovative solutions, drive business insights, and inform strategic decision making. The primary goal will be to collaborate closely with the tech and legal teams of our Am Law 200 clients to design and implement complex solutions to business problems. Every member of the eSentio team is a professional and is expected to proactively manage their own work outcomes and quality, while collaborating across the organization. At eSentio you’ll… • Develop and implement integration solutions for different software platforms in alignment with IT and business objectives., • Leverage your knowledge of the legal industry to design and strategize business processes and solutions that cater to our client's specific needs., • Drive data management initiatives, ensuring optimal data quality, security, and compliance across the organization., • Work closely with our practice areas to identify opportunities for the application of generative AI technologies in our product offerings and operations., • Use SQL, Python, and PowerBI to extract, analyze, and interpret data from various sources to support business decision making., • Collaborate with cross-functional teams to understand business requirements and deliver customized integrations across multiple technologies., • Stay abreast of the latest trends and technologies in the legal tech space, particularly with respect to generative AI and advanced data management., • Develop, maintain, and manage against complex multi resource, multiyear project plans, implementation timelines, and application distribution schedules., • Present at trade shows and CIO Roundtable, author articles and white papers for industry trade publications.We need you to have…, • 5+ years of substantial law firm or legal tech consulting experience., • 5+ years proven experience in a business analyst or practice solutions role within a law firm or legal tech industry., • High proficiency in Python and SQL for data analysis and manipulation., • Solid integration skills with experience in developing and implementing solutions across diverse software platforms., • 3+ years of experience with M365., • 3+ years of experience with PowerBI., • 2+ years of experience with a leading Data Management platform (Snowflake, etc.), • Familiarity with emerging technologies like generative AI and advanced data management strategies., • Deep understanding of the legal industry's needs, challenges, and opportunities., • 7+ years of experience with complex, large-scale implementations and product rollouts is required., • We’re a remote-forward company, and this position can be located in or near any major city in the US., • We provide a competitive compensation plan with a generous bonus program., • We offer health, vision, and dental insurance., • Regular team informational and celebrational check-ins, and semi-annual in person events. Powered by JazzHR jmu8bz7Ssv

Job Description At Bit By Bit, we’ve been helping organizations thrive since 1987. Originally founded as a database application development and networking company, we’ve grown into a full-service IT firm and a recognized leader in delivering reliable, cost-effective managed IT services across the Tri-State area. Our team specializes in building and managing solutions that solve critical business challenges. With a unique blend of business technology expertise, certified technicians, and proven processes, we provide our clients with tailored IT solutions that improve productivity, streamline communications, and reduce costs. Beyond technology, our culture is rooted in humility and curiosity, and our vision is simple: to help untangle people and process challenges so businesses can move forward with confidence. We are seeking a Level 2 Field Technician to join our team. This role is ideal for a technically skilled and customer-focused professional who thrives in a fast-paced environment and is committed to providing high-quality IT support. You will work directly with clients on-site, managing installations, troubleshooting, and ongoing technical support, while also collaborating with Bit By Bit’s broader technical team. This is a full-time, temporary position based in New York City, with field work required around the NYC Metro area. There's a strong possibility of this position being converted into permanent. Requirements Key Responsibilities • Provide service and customer support during field visits or dispatches., • Perform on-site installation, repair, maintenance, and testing of systems., • Diagnose errors or technical problems and determine proper solutions., • Use Bit By Bit’s ticketing system to track issues, time, schedules, and escalations., • Document processes and procedures in ITGlue., • Follow company protocols and standard operating procedures., • Collaborate with technical team members and communicate via Microsoft Teams and email., • Act as remote hands for Level 3 engineers as needed., • Manage new employee setup (PC, phone, mobile, cloud services)., • Troubleshoot Windows, Mac, iOS, and Android devices., • Support network and server infrastructure, Active Directory, O365, Google Apps, Exchange, DNS, and backup software., • Administer antivirus and spam filtering solutions., • Support VMware Vsphere ESXi virtual servers., • Liaise with ISPs, vendors, and OEMs to resolve issues and facilitate service. Additional Desirable Skills • Experience with Virtual Desktop Technologies (VMware, Citrix)., • Certifications or training in Microsoft, Apple, CompTIA, or Cisco., • Firewall and switch administration knowledge., • Familiarity with VOIP, telephony, and cable management., • Ability to identify, diagnose, and remediate Ethernet/wiring issues., • Basic programming knowledge a plus. Qualifications • Excellent interpersonal, oral, and written communication skills., • Strong troubleshooting and problem-solving ability., • Ability to build relationships and deliver outstanding client service., • Minimum of 1 year experience with a Managed Services IT company preferred., • Bachelor’s degree in a technical field, trade school education, or equivalent experience., • Valid U.S. driver’s license and reliable transportation required. Salary: $35–40 per hour (based on experience and skills).

Job Description Job Description At Platinum Maintenance Services, we rely on our IT systems to power the solutions that help consumers around the world. We’re seeking an experienced IT manager who can join us on this journey, using his or her technological skills to make us more efficient. In this role, you will analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Own projects, solutions, and key responsibilities within a larger business initiative Handle business-critical IT tasks and systems administration Research and evaluate emerging technologies, hardware, and software Track and maintain hardware and software inventory Manage Verizon wireless, OpenPath, Cloud hosted vendors, Printer contract vendors Be the first point of contact between users and vendors for software related issues. Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions Continuously analyze current process, technologies, and vendors to identify areas of improvement Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs Train employees on both software and hardware, troubleshoot, and provide technical support when needed Develop and execute disaster procedures, and maintain data backups Travel between 2 site locations Wall st and Soho as well as remote troubleshooting for all of our users. Maintain server, firewall, network and all IT related issues in the office Security system and Antivirus software maintenance Skills and Qualifications Bachelor’s degree in technology or computer science 5+ years experience in IT management Experience with or knowledge of programming languages and operating systems (MS O365, Server2012, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring Expertise with implementing, configuring, and testing solutions Preferred Qualifications Proven leadership skills Strong creative and analytical thinking Professional certifications Vendor Management Azure AD, Quickbooks, Sage VPN Apple Business Manager

Job Description IT Support Technician Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: The IT Support Technician serves as a key resource for employees, providing high-quality technical support and ensuring the functionality and efficiency of our IT systems. In this role, you’ll troubleshoot hardware, software, and network issues while delivering a smooth and reliable digital experience for users across all departments. IT Support Technician Responsibilities: • Provide remote and onsite technical assistance for store and office employees., • Monitor and respond quickly and effectively to requests received through the IT helpdesk., • Exhibit end-to-end ownership and provide pro-active status updates., • Ensure prompt response and escalation for all system outages and issues, providing updates to management and end users., • Document technical problems and their resolutions clearly and accurately., • Manage user accounts and permissions (Active Directory, Office 365)., • Assist with internal IT projects and initiatives., • Set up and configure hardware/software for new hires and resolve equipment issues., • Maintain and track IT inventory., • Provide training to users on new technologies and software., • Work on-call and provide other after-hours support based on demand. Required Qualifications: • 2–4 years of relevant IT support experience., • Experience in administrator level access to windows systems (Active directory; Office 365; Windows 10; Windows Server; Linux Server), • PowerShell scripting knowledge preferred., • Familiarity with Linux systems and basic command line operations., • Familiarity with network hardware and command line operations., • High level of proficiency in Microsoft Office 365 applications, • Strong PC and server hardware troubleshooting skills., • Excellent communication and interpersonal skills; able to explain technical concepts to non-technical users., • Reliable, self-motivated, and enthusiastic about supporting a growing organization.

Job DescriptionPosition Title: Mid Level SCADA Engineer Salary: $120,000 - $140,000 Employment: Full-time Benefits: Full and comprehensive benefits package Location: 1 of 4 Locations (Dependent on where you live) 1 North River Wastewater Treatment Plant W 135th St, New York, NY 10031 2 Red Hook Wastewater Treatment Plant 63 Flushing Ave #300, Brooklyn, NY 11205 3 Port Richmond Water Pollution Control Plant 1800 Richmond Ter, Staten Island, NY 10310 4 Jamaica Wastewater Treatment Plant 50-20 134TH ST JAMAICA, NY 11430 • Staff at Red Hook will also work at Port Richmond and Vice Versa, • Staff at North River and Jamaica will be isolated to those Locations Job DescriptionScope The SCADA Engineer is responsible for the design, development, and maintenance of Supervisory Control & Data Acquisition (SCADA) systems that monitor and control critical industrial processes. A key focus for this role is supporting municipal water and wastewater-treatment facilities, so prior experience with water/wastewater process control is highly desired. The engineer will collaborate with cross-functional teams to optimize plant operations, ensure regulatory compliance, and introduce new technologies that boost reliability, cybersecurity, and overall system performance. Duties & Responsibilities Area Key Tasks System Design & Development • Design, configure, and maintain SCADA architectures for water & wastewater plants (lift stations, pump stations, clarifiers, digesters, dechlorination skids, etc.)., • Develop HMI/GUI screens that clearly represent process equipment such as influent pumps, aeration blowers, UV disinfection banks, sludge press lines, and chemical-feed skids., • Integrate SCADA platforms with Allen-Bradley PLCs/RTUs Installation & Commissioning • Oversee field installation, I/O check-out, loop calibration, and full functional testing at treatment plants and remote sites., • Validate process-control logic for flow pacing, PID aeration control, pump VFD ramping, and wet-well level sequencing. Maintenance & Troubleshooting • Perform routine firmware upgrades, tag database modifications, and network-switch patching in accordance with AWWA and ISA/IEC 62443 guidance., • Diagnose sensor issues (e.g., pH, DO, ORP, turbidity), telemetry faults (cellular, fiber, licensed radio), and PLC/RTU failures, restoring systems to minimize plant downtime. Documentation & Reporting • Produce P&IDs, network topologies, and control narratives; maintain redlines/as-builts., • Generate regulatory and operational reports (flow totals, chemical-feed rates, SCADA alarm histories) to support DEC/EPA compliance. Collaboration & Support • Coordinate with process, mechanical, and electrical engineers, integrators, and plant operators to ensure seamless system performance., • Train plant staff on alarm management, trending, and basic HMI navigation. Compliance & Standards • Ensure all designs adhere to NYC DEP, NYS DEC, and EPA wastewater regulations, NFPA 820 electrical safety, and ISA 101 HMI, ISA 18.2 alarm-management standards., • Implement defense-in-depth cybersecurity measures (network segmentation, firewall rule-sets, VPN, multifactor authentication). RequirementsEducation • Bachelor’s degree in Electrical Engineering, Computer Science, Control Systems, or related field (Master’s preferred).Required Experience, • 4-7 years designing and supporting SCADA systems for water or wastewater-treatment plants or other continuous-process utilities., • Hands-on work with AVEVA System Platform, • Allen-Bradley programming experience, • Field startup/commissioning of process instrumentation (flow meters, level transmitters, AUMA/SIPOS valve actuators, VFDs).Technical Skills, • Strong understanding of biological nutrient removal (BNR), aeration control, pump-station automation, and distributed telemetry networks., • Proficiency in SCADA-related programming/scripting (C#, VB.NET, Python, SQL, JavaScript for web HMIs)., • Solid grasp of industrial protocols: Modbus TCP/RTU, DNP3, EtherNet/IP, Profibus/Profinet, OPC UA/DA, MQTT/Sparkplug-B., • Networking fundamentals: managed Ethernet switches, VLANs, cellular/fiber backhaul, virtual private networks, and fail-over redundancy., • Cyber-secure architecture design per ISA/IEC 62443 and AWWA G430/G200 guidelines.Soft Skills, • Excellent analytical and troubleshooting ability; comfortable working in live plant environments., • Clear, concise communication with operators, consultants, and municipal stakeholders., • Ability to balance multiple projects, travel to facilities across the NYC metro area, and respond to off-hours emergencies when required.Certifications (preferred), • ISA / IEC 62443 Cybersecurity Certificate, Certified SCADA Security Architect (CSSA), PE (Control Systems) licensure, or NICET Industrial Instrumentation. Additional Information • Frequent travel to water and wastewater facilities, pump stations, and remote telemetry sites within the NYC region., • Must be able to climb stairs and ladders, work in confined-space or elevated areas, and adhere to site PPE requirements. f8zcEKPxLP

Job Description Job Summary: We are seeking a dedicated and experienced Internal Medicine Physician to join our healthcare team in the Bronx, NY. The physician will provide comprehensive medical care to patients, utilizing advanced clinical skills and knowledge to diagnose, treat, and manage various health conditions. Key Responsibilities: • Conduct thorough patient assessments, including medical history and physical examinations., • Diagnose and treat a wide range of medical conditions., • Order and interpret laboratory and radiology tests., • Develop and implement individualized treatment plans., • Prescribe medications and therapies to manage health conditions effectively., • Monitor patient progress and adjust treatment plans as necessary., • Collaborate with other healthcare professionals to ensure comprehensive care., • Educate patients and their families about health management strategies and treatment options., • Maintain accurate and up-to-date patient records using electronic health record (EHR) systems., • MD or DO degree from an accredited institution., • Board Certified or Board Eligible in Internal Medicine., • Completion of Internal Medicine residency., • Current New York State medical license., • Minimum of 2 years of experience in internal medicine or related field., • Proficiency in EHR systems and medical documentation., • Strong clinical skills in patient assessment and management., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a multidisciplinary team., • Competitive annual salary., • Health, dental, and vision insurance., • Retirement plan options., • Paid time off and holidays., • Continuing education opportunities.Company DescriptionLanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Job DescriptionInfectious Disease Physician (Per Diem, Remote – Teleacute)About the Company Our client is a large, mission-driven healthcare network serving a broad range of communities across a single U.S. state. With a workforce exceeding 40,000, this organization is committed to delivering inclusive, high-quality care through both traditional and innovative care delivery models. They are especially focused on expanding access via virtual platforms and prioritizing diversity, equity, and population health in their operations. About the Role This is a fully remote, per diem opportunity for a Board Certified or Board Eligible Infectious Disease Physician (MD/DO) to provide teleacute consultative services. The role involves virtual support for hospitalized adult patients across multiple community hospitals within the network. Consultations will be delivered both synchronously and asynchronously. Responsibilities * Deliver remote infectious disease consults for adult inpatients at various regional hospitals. * Use telehealth platforms to provide real-time and on-demand medical evaluations. * Maintain thorough and timely documentation within the EPIC electronic medical record system. * Collaborate with on-site hospital teams to support continuity and quality of care. * Work variable shifts Monday through Friday between 8:00 AM and 5:00 PM. * No on-call responsibilities. Requirements * Must reside and be licensed to practice in North Carolina. * MD or DO with Board Certification or Eligibility in Infectious Disease. * Minimum of 2 years of relevant clinical experience preferred. * Prior telemedicine experience is advantageous but not required. * Strong adaptability to new technologies and evolving care models. * Excellent communication skills and a commitment to patient-centered care. Benefits & Why Join * 100% remote work with no commuting required. * Flexible per diem scheduling supports a strong work/life balance. * Join a physician-led organization focused on innovation in care delivery, including virtual care and medical informatics. * Be part of a system committed to equity, inclusion, and community wellness. * Opportunity to shape the future of inpatient telehealth within a supportive and collaborative network.

Job DescriptionWe are looking for a Network Specialist to assist the IT Department with implementation of Network technologies for key IT projects. Relevant experience in routing and switching, and datacenter technologies is required. Consult will be assisting IT Department with architecture design planning and implementing changes. TASKS: • Conduct field deployment of network equipment with basic configuration for remote access at various locations within New York City., • Engineer must be available to visit onsite for migration of network links from legacy device to new network equipment., • Coordinate with multiple New York City Mayoral agencies notification using ServiceNow and technical coordination for scheduling cutovers., • Upgrade operating systems of new network equipment and implement MPLS configurations., • Update asset management in ServiceNow to onboard new devices and once migration is complete release old legacy equipment., • As part of any decommissioning activity: remove legacy configurations, remove unused IP subnets, ports from documentation, and update network diagrams, following the IT Department guidelines, • Complete router/switch Cisco configuration templates for newly deployed or legacy devices., • Perform SNMP, syslog, NTP and NetFlow testing., • Attend meetings, follow up on assigned tasks and complete any additional tasks assigned by the manager of the group, in the area(s) of and networking, configuration, VoIP or QoS. RequirementsMANDATORY SKILLS/EXPERIENCE: Note: Candidates who do not have the mandatory skills will not be considered • Twelve (12) years of experience in the field of networking, • Must have hands-on experience with BGP, MPLS, OSPF routing protocols in a large environment DESIRABLE SKILLS/EXPERIENCE: • Minimum 12 years’ experience of Cisco network installations in multiple ring configurations interconnected over dark fiber., • 6 years of experience in deploying Cisco NCS routers, IOS-XR software with complete understanding of the limitations of line cards, power supplies and feature-sets., • Experience in MPLS, EIGRP, OSPF, iBGP, eBGP, IS-IS routing protocols, • 4 years of experience configuring CORE/PE and CPE routers/switches in a mid to large size organization or carriers., • 2 years of detailed understanding of designing and implementing overall enterprise QoS solution, including queuing for Cisco NCS products., • 4 years of detailed understanding of deploying management protocols (SNMPv3, Syslog, Netflow,etc.)., • Strong analytical and conceptual skills., • Ability to work in cross functional teams; excellent attention to detail., • Highly self-motivated and strong customer and quality-focus., • Sound problem resolution, judgment, and decision-making skills., • Experience working with technical and non-technical staff., • 4 years of experience reviewing project design and system documents 4 yrs., • Experience in designing including network architectural designs in MS Visio is desired, • Familiarity with City of New York network infrastructure environments and processes. SPECIAL REQUIREMENTS: • Travel to / from work office(s) and remote location(s), onsite presence for maintenance windows WILL BE REQUIRED.

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in office/2 days remote). About your team: Interactive Brokers (IBKR) is seeking a Platform Engineer – Support to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues. This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment. What will be your responsibilities within IBKR: • Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs., • Support users via phone, email, in-person, and remote tools., • Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals., • Install operating systems, applications, drivers, and configure system settings per departmental standards., • Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence., • Document resolutions in the department's knowledge base and contribute to self-help resources for employees., • Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary., • Participate in departmental and firm-wide projects as assigned., • Attend training sessions and team meetings to support productivity and development goals., • Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department., • Associate's degree in Computer Science or related field preferred., • Certifications such as A+, Network+, Microsoft, or VMware are a plus., • Minimum 2+ years of technical support experience, or equivalent education and training., • Strong organizational, prioritization, and multitasking abilities., • Team-oriented mindset with a commitment to knowledge sharing., • Ability to explain technical concepts to non-technical stakeholders., • Excellent interpersonal, written, and verbal communication skills., • Detail-oriented, flexible, and self-directed., • Resourceful and proactive in solving problems independently., • Strong knowledge of Microsoft Windows desktop operating systems., • Proficiency in Microsoft Office Suite., • Working knowledge of:, • Entra ID and Azure services, • Administrative scripting (PowerShell, Python, etc.), • Intune packaging and PC deployments, • TCP/IP, Wi-Fi, DNS, DHCP, • Active Directory environments and Office 365 cloud applications, • Competitive salary, annual performance-based bonus, and stock grants, • Retirement plan (401(k)) with competitive company match, • Comprehensive health and wellness benefits, including medical, dental, and vision, • Company-paid healthcare premium, • Wellness screenings, health coaching, and counseling services via Employee Assistance Program (EAP), • Paid time off and generous parental leave, • Daily lunch allowance and fully stocked kitchen with healthy snacks, • Corporate events, team outings, volunteer activities, and company sports teams, • Education reimbursement and ongoing learning opportunities

Job DescriptionSalary: $60K-$200K Depending on Experience Pathway Partners LLC is looking for talented Network Engineers at both Junior and Senior levels to join our ranks for future projects. You would play key roles in designing, operating, and maintaining customer LAN, WAN, and WLAN networks. Junior Network Engineer Types of skills and experience we are looking for: • At least 2 years of experience in network engineering, • Cisco CCNA certification (or equivalent), • Basic understanding of LAN, WAN, and WLAN technologies, • Familiarity with network protocols (TCP/IP, DHCP, DNS, etc.), • Basic knowledge of network security principles, • Assist in designing and implementing network solutions, • Perform basic network troubleshooting and maintenance, • Help with network documentation and inventory management, • Participate in network monitoring and basic issue resolution, • Support senior engineers in larger projects and deployments, • Learn and apply network management tools for anomaly detection Senior Network Engineer Types of skills and experience we are looking for: • 5+ years of experience in network engineering, • Cisco CCIE certification (or equivalent advanced certification), • Extensive experience with LAN, WAN, and WLAN technologies, • In-depth knowledge of routing and switching protocols, • Strong background in network security and best practices, • Experience with cloud networking (AWS, Azure, or GCP), • Design, develop, test, and deploy complex data communication networks, • Lead network architecture planning and implementation, • Perform advanced troubleshooting and optimize network performance, • Implement and manage network security measures, • Mentor junior engineers and oversee their work, • Evaluate and recommend new networking technologies, • Implement advanced network management systems to detect anomalies, mitigate failures, and prevent unauthorized access Junior and Senior Network Engineers Traits we are looking for across Network Engineer candidates: • Experience in designing, developing, testing, and deploying data communication networks, • Familiarity with network management tools for monitoring, alerting, and anomaly detection, • Strong analytical and problem-solving skills, • Excellent communication skills, both written and verbal, • Ability to work effectively in a team environment, • Willingness to participate in on-call rotations for network support If you have experience building and maintaining robust, secure, and efficient networks, we want to hear from you. Share your resume for potential network engineering projects. Depending on the project, roles may short- or long-term, as well as part-time consultancy or full-time employment. Full-time employees of Pathway receive competitive benefits.

Job DescriptionJob Title: Technology Support Specialist / Helpdesk Analyst Location: New York City, NY Duration: 12+ Months Contract Role Summary: The Technology Support Specialists role is to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices around the globe. Duties include break/fix requests, network infrastructure, information security, procurement, vendor management, VOIP, AV technology and special projects to improve the efficiency of IIE Team Members. Essential Functions Job Duties: Setup, configure, and maintain PC hardware, software, and peripherals (phones, printers, etc.) in a multi-vendor (PC/Mac/Chrome) environment. Assist engineers with providing third level support, troubleshooting network and enterprise related issues. Research and recommend changes, upgrades, and advancements in technologies that support the Helpdesk and business goals. Develop, prepare, test and deploy workstation OS level images. Support and perform workstation and computer moves when required. Assist with ensuring the security of the corporate environment by managing and monitoring access control and anti-virus across different software and hardware packages. Ensure all support requests are well documented in the IT ticketing system, from the creation of the ticket to the successful resolution. Update, maintain and improve upon the IT knowledge base within the ticketing system. Maintain a daily log of work performed and submit reports and other paperwork as required. Assist with the creation and maintenance of processes and procedures for supporting cloud-based applications and platforms such as Office 365, Okta, Box, 8x8, etc. Coordinates all aspects of daily AV operations and service delivery including scheduling and maintaining operational readiness of the AV equipment. Provide level 2 support for Audio/Visual platforms. Interact professionally with clients exhibiting strong customer service skills. Track assets and inventory that has been distributed to end-users and ensure proper levels of inventory are available. Perform IT Procurement duties to include purchases, PO/Invoice, Vouchers, etc. This involves working directly with vendors, monitoring the status of open purchase orders, and resolving issues regarding PO to invoice discrepancies, returns, and quality issues with vendors. Knowledge, skills and abilities here: CompTIA and/or Microsoft certification required, such as A+, Network+, MCP, etc. Extensive experience with PC support, systems administration, inventory management, service desk and a variety of other software platforms Demonstrated experience with AD, O365, Wi-Fi, VoIP, networking fundamentals, video conferencing fundamentals, A/V (sound), and printing Minimum 5 years experience with multi-vendor (PC/Mac/Chrome) PC hardware, peripherals and mobile devices configuration/deployment/support Strong customer service, analytical, and problem-solving skills with the ability to multi-task Best Regards, Lokesh Vanjarapu Sr. Technical Recruiter | 732-515-7098 LinkedIn: linkedin.com/in/lokesh-vanjarapu-6b4649188

Job Description NOC Technician Location: East Hanover, NJ or NYC or remote options available. Department: Engineering Division: Corporate Job Status: Full-Time Work Shift: Must be available all shifts About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job—you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next with a team that’s going places 💻 Learn more about us: 🤝 Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and Instagram Position Overview We are seeking a self-motivated and high-potential NOC Engineer to join our innovative and dynamic team. As a NOC Engineer, you will have the opportunity to provide exceptional service to our diverse range of clients in industries like Commercial, Healthcare, Financial, Education, and Public-sector. Daily responsibilities: • Manage all incoming customer tickets, ensuring timely responses and resolution within SLAs (Service Level Agreements). This includes opening, tracking, and closing service tickets, as well as answering incoming calls and monitoring various e-mail accounts., • Conduct daily preventative maintenance checks and services on managed devices within client infrastructure., • Collaborate with field personnel to validate repairs and system testing, identifying recurring performance issues., • Network Troubleshooting: Diagnose and resolve network issues, including connectivity problems, packet loss, latency, and performance degradation., • Generate performance reports on managed service devices and collaborate closely with NOC & Field Engineering teams for issue resolution., • Communicate directly with customers regarding issues, outages, and maintenance activities, while maintaining detailed notes within ticketing systems on all resolution activities., • Maintain customer technical information in accordance with defined documentation standards., • Develop and maintain installation and configuration procedures with Runbooks, while obtaining and maintaining necessary technical/professional certifications., • Perform OS patching and vulnerability sweeps on Customer environments., • Provide flexible shift scheduling based on operational needs and offer emergency on-call support on a rotating schedule., • Perform any other duties as assigned. System responsibilities: • Manage and monitor IT infrastructures including Microsoft Active Directory, Exchange, DNS, DHCP, PowerShell scripts, Azure services, AWS services, VMware technologies, and server infrastructures., • Manage server infrastructures including Dell VXRail, Cisco UCS, standalone servers, and hyper-converged solutions., • Manage and maintain monitoring and alerting system like Zabbix to ensure system integrity and performance., • Troubleshooting desktop and Windows OS issues., • Assess and identify appropriate solutions for system integration, providing recommendations for implementation and troubleshooting., • Manage customer’s overall Fortinet environment, including making firewall policy changes as well as updating firmware., • Minimum 5+ years of technical support experience with event/alert management, incident, and change management processes., • Minimum 3 days on site at East Hanover, NJ office., • Demonstrated expertise in networking, routers, switches, firewalls, wireless devices, and security protocols., • Proficiency in network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols (EIGRP, OSPF, BGP)., • Strong understanding of Route/Switch and Wireless technologies., • Demonstrate a good understanding with Voice/VOIP technologies, including but not limited to IP Phones, Voice gateways, and old land lines., • Previous experience in Help Desk or NOC roles is required, with Cisco Certification considered advantageous., • Exceptional interpersonal skills, strong work ethic, communication skills, and customer service abilities., • Proactive approach to problem-solving and troubleshooting techniques., • 5+ years of experience in systems engineering or related IT roles, with desktop support experience aligned with stated technologies., • In-depth knowledge of Microsoft ecosystems, cloud services (Azure & AWS), VMware technologies, and various server technologies., • Strong understanding of Fortinet product suite, including FortiGate’s, FortiManager and FortiSwitches., • Strong understanding of Cisco product suite include catalyst, nexus, and wan routers., • An active Fortinet certification such as FCP or FCSS, • An active Cisco CCNA, CCNP certification, • Any course certifications/accreditation, • Any equivalent certification (Palo, Arista, F5 etc.) What We Offer • Competitive Pay., • Comprehensive health, dental, vision, and 401(k), • Regular coaching, career development, and advancement path., • A collaborative culture that celebrates learning, innovation, and high performance 1ic4eZJ2Ps

Job DescriptionCompany Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do: • Premier AWS, Microsoft & Oracle partner, • 10+ years as a Great Place to Work in Ireland & UK As a Business Development Director, you will proactively engage with Private Sector global manufacturing organisations (based in the United States to understand their specific business challenges, needs and requirements. This includes process, discrete, automative, technology, and heavy industry manufacturers but excludes pharmaceutical manufacturing. You will identify and shape client engagements to position Version 1 to uniquely meet these needs and the lead Version 1’s efforts to secure and deliver profitable business. You will prospect for business both independently and via or with partners to maximise lead generation, grow our business and build Version 1’s brand and reputation in our target markets. You will be a self-starter comfortable having c-suite level conversation to develop relationships that will deliver short- and long-term growth for Version 1. Responsibilities: • Prospect for, develop new business pipeline, and secure business with target Private Sector clients through a combination of new logo and new growth with existing customers., • Lead small through to large scale sales opportunities (7/8 figure sales opportunities) whether self-generated by yourself, identified by our Commercial Growth team or introduced by one of our strategic partners., • Lead the development and delivery of client facing presentations, proposals and tender responses, working the wider Version 1 team including Partner Managers, Commercial Operations, Delivery Management and Capability Units., • Developing trusted and impactful relationships with channel partners (including AWS, MS, Oracle, Snowflake, Outsystems, Redhat, etc) to build effective collaborations, pipeline and new business., • Communicating effectively the value of Version 1’s products and services via lead generation, participation in events, client presentations and clearly written proposals, • Robustly qualify all customer sales opportunities to ensure they are winnable with clearly defined win strategy and differentiation., • Managing pipeline, financial forecasting, activity tracking, strategic and territory management to achieve financial KPIs, • Establish long-term profitable relationships with senior-level key stakeholders in strategic and designated growth accounts., • Collaborating cross-functionally with colleagues within Version 1 to develop sales and marketing strategies to promote Version 1’s product and services, • You will be leading the execution of contracts awarded to Version 1 – client engagement, commercials, contracting, delivery practice engagement, and project mobilisation.Qualifications, • Established and mature network within the Manufacturing sector which includes deep, long-term relationships that will yield new business growth., • Display solid working history of solution based consultative selling to both technology and business stakeholders in Private Sector organisations up to CxO level., • Be knowledgeable of and able to converse with senior stakeholders on key business-technology related topics relevant to process, discrete, and automotive manufacturing, heavy industry, and underlying systems and applications, e.g. MES, SCADA, PLC and factory-floor., • Have proven track record in leading successful digital transformation sales engagements to Private Sector firms incorporating technologies and services across Applications, Data, AI and Cloud., • Demonstrate tenacity, drive and individual ambition to be successful in a high-growth, fast paced sales environment., • Demonstrate a consistent track record of achieving and exceeding sales targets in a highly competitive environment (winning against large global systems integrators, major consultancies and large off-shore consultancies), • Demonstrate the ability to develop and explain compelling value propositions based on technology and related services to senior level stakeholders., • Have experience of building and maintaining trusted client relationships which can be leveraged into your new role with Version 1., • Influencing skills: the ability to form and lead teams operating across a highly matrixed organisation, ensuring customer focused deliverables are delivered on time, coherently and with high quality., • Strong communication and interpersonal skills, with the ability to engage at all levels across an organisation internally and externally, • Good commercial awareness and sound understanding of project and business dynamics., • Reporting to the Global Head, Manufacturing, Engineering and Construction sector, experience in similar asset-heavy, capital-intensive industries e.g. construction, would be an advantage. Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits., • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme., • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance., • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme., • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies., • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat., • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. #LI-PS1

Job Description A fast-paced and innovative technology solutions provider is seeking a proactive and technically skilled Help Desk Engineer to join its team. This role is ideal for a detail-oriented IT professional with strong customer service skills and a solid understanding of modern technology systems. The Help Desk Engineer will play a key role in supporting daily technical operations, contributing to project implementations, and ensuring timely resolution of service requests in alignment with SLAs. Key Responsibilities: • Manage and resolve support tickets efficiently, ensuring adherence to service level agreements., • Provide technical assistance via phone, email, and ticketing systems; respond to inbound IVR calls as needed., • Support and participate in customer-facing projects including system deployments, upgrades, and migrations., • Troubleshoot and maintain the following systems:, • Access Control Systems (on-premises and cloud-based): iPro, Verkada, • Video Surveillance Systems: iPro, Verkada, Hanwha, Brivo, Eagle Eye, • VoIP Phone Systems: Mitel, Zoom, Avaya (on-premises and cloud-based), • Data Networking: Switches, routers, and structured cabling, • Wireless Networking: Secure wireless configuration and troubleshooting, • Paging, Bell, and Clock Controllers: Installation, maintenance, and support, • Firewall & Network Security: Configuration and support of perimeter security appliances, • Collaborate with internal teams to escalate and resolve complex technical issues., • Exposure to a wide range of technologies across security, telecom, and networking, • A collaborative and growth-oriented work environment, • Opportunities to work on impactful projects in education and public safety sectors

Job DescriptionDescription: About Guideline.ai Guideline is a global leading advertising data and media planning technology provider. Our dedication lies in empowering marketers and advertising sellers worldwide with the most accurate and complete advertising spend and pricing data along with cutting-edge media planning tools. Join our team as we guide the top brands, agencies, and media owners in realizing a more intelligent media buying and selling landscape. Position Overview: The Director of AI and IT Operations will be responsible for overseeing the company’s AI adoption for internal IT operations, ensuring the effective and efficient use of AI technologies across the organization. This role requires a leader with technical expertise AI technologies as well as Cloud and Data Center operations and other enterprise software applications . This leader also requires a deep technical foundational capability to accelerate and optimize all IT initiatives, creating AI Agents across our organization. The successful candidate will guide the implementation and integration of AI into all functions in the company including customer success, marketing, sales, finance, human resources, infrastructure monitoring, security operations, end-user support - enhancing performance, resilience, and decision-making across all IT domains. Key Responsibilities: Strategic Planning and AI Enablement • Develop and implement IT strategies that align with company goals, with AI as a core enabler of innovation, operational efficiency, and intelligent decision-making. Equal Opportunity Employer: Guideline is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities, and veterans to apply. Requirements: • 2-5 years of experience in using AI technologies in a B2B environment, • Completely knowledgeable in AI Agent Technologies, LLM modes and other AI tools that business use to drive outcomes, • Experience in a similar leadership role, • Proficiency in Microsoft technologies (Windows Server, Active Directory, Office 365, Azure)., • Proven knowledge of AI tools and their application in infrastructure, security, and user support (e.g., Microsoft Copilot, AI-based monitoring, or LLM-based automation)., • In-depth knowledge of VMware virtualization technologies., • Demonstrated success implementing IT automation and scripting (PowerShell, Python, Ansible), ideally augmented by AI-driven orchestration., • Strong understanding of modern security best practices and tools enhanced by AI threat detection., • Excellent leadership, communication, and interpersonal skills., • Strategic mindset with a passion for emerging technologies, continuous improvement, and AI innovation.

Job Description Job Title: Service Engineer L2 Location: Tekscape Office, NYC Travel Required: As needed to client sites in Tri-state area. FLSA: Exempt, Full Time Salary: 65-75K Reports to: Director of Support Services About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. We operate via two physical locations in the United States. Based on our engineers’ advanced technical knowledge and by leveraging our strategic relationships with the world’s leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. We work in a collaborative environment that fosters and rewards innovation. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. Job Summary: The Service Engineer L2 provides the resource coordinator assistance in the acknowledgment, classification, and assignment of client tickets. The Service Engineer L2 is the first line of defense as well as an escalation point for Service Engineer L1 resources to assist either remotely or onsite at customer facilities handling customer requests, problems and/or incidents. Service Engineer L2 will assist with desktop, network and systems issues coming from tickets created via alerts, email, or phone calls. The Service Engineer L2 will also be the onsite resource to fulfill regularly scheduled onsite support commitments to various clients. Responsibilities: • Assist the resource coordinator in ensuring engineers are prioritizing and following up on the ticket queues regularly., • Resolve support cases and work orders associated with end-user issues, physical and cloud infrastructure, and project related tasks., • Escalation point for Service Engineer L1 items that are not able to be closed., • Provide accurate, comprehensive notes on work performed to account for time spent with customers., • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with engineer policies., • Perform basic hardware troubleshooting on desktop/laptops, printers, mobile devices, rackmount servers., • Provide end-user software support on common productivity technologies such as Microsoft Office Suite, Microsoft Teams, SharePoint Online, OneDrive, and QuickBooks., • Support and troubleshoot common mail platforms and security systems such as Microsoft Exchange, Google Workspace, Proofpoint Essentials and Mimecast., • Triage with external vendors and manage the process to assist customers on systems, software, or network related issues., • Execute basic system maintenance including software and operating system patching, software version upgrades and critical patch applications., • Provide intermediate support of Active Directory such as add/remove users, password resets, Group Policy application, task scheduling., • Deliver high-level consultation on information security fundamentals such as good password hygiene practices, multi-factor authentication recommendations and social engineering defense., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device/Mobile Application Management, Anti-Virus/Anti-Malware., • Participate in after-hours client projects including cloud migrations/conversions, major upgrades, office relocations, and hardware refreshes., • Apply intermediate understanding of network principles such as DNS, DHCP, TCP/IP., • Deployed to client sites as needed to solve client issues., • Provide onsite support coverage as needed for clients with regularly scheduled onsite support., • Provide ad-hoc and temporary onsite support coverage tickets., • Provide end-user account and end-user endpoint troubleshooting and support., • Experience supporting desktop and laptop hardware., • Experience in supporting server hardware., • Experiencing in installation and removal of data closet and server room equipment such as, but not limited to, • Servers, • Firewalls, • Routers, • Switched, • Uninterruptable Power Supplies ('UPS') Devices, • Endpoint VOIP Devices, • Strong troubleshooting skills and abilities., • Advanced knowledge of Microsoft Office suite., • Advanced understanding of e-mail and spam technologies, and how messaging flows through these systems., • Intermediate understanding of cyber-security concepts and technologies like Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web-filtering and social engineering., • Experience with management of end-user domain accounts and mailboxes., • Ability to complete workstations and laptops following build guidelines and checklists., • Familiarity with file system support including permissions, sharing, backups and restores., • Strong documentation and communication skills, • Experience with PSA/Ticketing systems to track ticket closure and time spent on tickets., • Understanding of the ConnectWise PSA and ability to manage and administer the PSA backend infrastructure and settings., • Participate in after-hours on-call rotation for technical services support/Help Desk. Preferred Skills • Experience in other Managed Service Provider environments is preferred but not required., • Experience with troubleshooting and remediation of workstation and laptop hardware, • Experience with management of Active Directory accounts/groups/objects, • Experience troubleshooting Microsoft Office Suite Products, • Experience with management and troubleshooting of end-user email issues and mailboxes., • Office 365, • Experience with the management and troubleshooting of end-user mobile device issues., • Experience with Public (Azure) and Private Cloud environments., • Experience with Cisco and Meraki networking. Education and Personal Skills: • Minimum of 3 years plus experience with maintaining, troubleshooting, and supporting of end-user technology, mobile devices, and applications., • Desire and ability to motivate oneself and quickly develop new skills., • Excellent written and verbal communication skills applicable to a customer service role, • Excellent planning and organizational skills, as well as sound independent judgment, • Able to travel for business and work beyond normal business hours when necessary., • Able to lift and transport moderately heavy equipment such as computers, power supplies and servers more than 50lbs., • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, HSA/FSA, • Paid Parental Leave (NYS Paid Family Leave), • 401(k) plan with matching company contribution, • Vacation/ Paid Time Off / Sick Leave, • Professional Development Programs, • Commuter benefits through ConnectYourCare, • Employee Referral Programs, • Fitness/Wellness Perks through Justworks, • Corporate-Branded Swag & MORE We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. Powered by JazzHR Pfn4xTV8vh

Job Description Job Title: Service Level Engineer 1 Office Location: New York Office ("HQ") Travel Required: As needed in the Tri-state area Employment Term: Full-Time Employee ("FTE") Salary: 55-65K Reports To: Service Delivery Director About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. Currently, we operate via two physical locations in the United States. Based on our engineers' deep technical knowledge and leveraging our strategic relationships with the world's leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. The Team: Tekscape's Service Desk team provides customer support and expertise in the reactive and proactive management and maintenance of client desktop and server solutions. We excel at supporting and client infrastructure, from simple topologies to the latest hyper-converged technologies with an emphasis on best practices. In addition, our customer service approach to understanding client goals ensures successful support and execution and client satisfaction. The Service Desk team is looking for a qualified Level 1 Systems Engineer with proven systems support skillsets and excellent customer service delivery. In addition, S/He should understand how to support day-to-date operations of Microsoft products/services and remote access / virtual desktop solutions. Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. About the Position: The Service Level Engineer I will be the front line for supporting Level 1 -2 client incidents and service requests and maintaining client infrastructure. S/He will provide both physical and virtual desktop and server support. The Systems Support Engineer will work in a team environment to deliver exceptional levels of technical expertise and customer service to Tekscape's clients in the Greater New York/New Jersey region. Job Duties & Responsibilities: • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with service desk engineer policies, • End-User/Server Hardware and Peripheral Support, • Keep End-User/Server Equipment and Application Documentation Up-to-date and Accessible, • End-User/Server OS and Application Support, • End-User/Server Active Directory Account Support, • End-User/Server Email Access Support, • End-User/Server File Access Support, • End-User/Server Remote Access Support, • End-User/Server Mobile Device Support, • End-User/Server Peripheral Hardware Support, • Office 365 product and licensing support, • Create and Maintain End-User Workstations/Server Templates, • Create and Maintain Workstation/Laptop/Server Templates, • Create & Maintain client Joiner & Leaver checklists and processes, • Excellent written and verbal communication skills applicable to a customer facing role, • Strong technical and client-facing documentation/presentation skills, • Excellent planning and organizational skills, as well as sound, independent judgment, • Strong troubleshooting skills to assist with resolution and escalation of client incidents and service requests, • Experience managing and supporting various desktop operating systems and moves, adds, and changes within a Microsoft Active Directory-centric network (Win 7 & 10+), • Hands-on experience with enterprise systems architecture and components such as AD, DHCP, DNS, SMB/CIFS, TCP/IP, Firewalls, software deployment, etc., • Experience with Microsoft Windows server operating systems and technologies (Win Server 2008 – 2019+), • Experience with on-premises and cloud-based Microsoft Email Solutions (Exchange 2013-2016 & Office 365), • Experience troubleshooting problems within a remote desktop or virtual desktop platform (VMware Horizon & Citrix), • Understanding and support of public cloud platforms (AWS and Azure), • Understanding and support client virtualization platforms and environments (VMware ESX & Microsoft Hyper-V), • Coordination/Escalation to third party vendors for support escalations, • Experience with group policy configuration and deployment, • Experience troubleshooting basic connectivity issues with desktops, servers, and networks, • Experience installing SAN Storage and configuring it with VMWare / Hyper V, • Experience with Converged and Hyper-Converged Technologies, • Experience maintaining and troubleshooting a Hyper-V environment with a Failover Cluster or managed by SCCM, • Previous experience working within ConnectWise (Automate) ecosystem, • Scripting and automation experience, • Minimum of 3 years plus experience with maintaining, troubleshooting, and supporting of various technology environments, • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, and more), • Maternity/Paternity Leave, • 401(k) plan with matching company contribution, • Holiday/Vacation plans, • Development & training, • Commuter benefits, • Outstanding Employee Referral Programs, • Frequent company events and outings We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. Powered by JazzHR GpHuuslWVf

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits