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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview The AI Network Services team is building next-generation AI/ML products focused on fraud detection and decisioning. These products are grounded in strong engineering principles, aligned with enterprise architecture, and powered by the latest AI/ML technologies. A key focus area is developing global risk insights at both the account and merchant levels, and scaling these insights across the payments ecosystem to enhance customer experiences. Role We are looking for a Manager, Product Management to lead the development and scaling of fraud and risk solutions. This role will drive product strategy, development, execution, and adoption in collaboration with cross-functional teams. Key Responsibilities • Lead the roadmap and delivery of account and merchant-level fraud and risk solutions., • Collaborate cross-functionally with data science, engineering, and regional teams to define product requirements and prioritize initiatives., • Manage end-to-end product lifecycle—from scoping and execution to delivery and documentation., • Drive product adoption and usage, evangelizing the product benefits at a regional, customer, and geographic level, • Drive regional accountability throughout the development and management process, • Analyze product performance and identify opportunities for improvement and expansion, • Define and track success metrics and KPIs to ensure product quality and impact., • Serve as a subject matter expert to drive internal and external adoption. All About You • Previous product management experience, including fraud and risk domains., • Strong understanding of payment fraud scenarios (e.g., account takeover, merchant risk, etc.)., • Analytical mindset, • Familiarity with the Studio development process, • Excellent problem-solving and communication skills., • Proven ability to collaborate across teams and influence stakeholders., • Comfortable working in fast-paced, ambiguous environments., • Comfortable with knowing and applying basic AI and Data Science solutioning to problem statements, • MBA a plus #SecuritySolutions Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Measurement Insights & Enablement Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. The Services organization is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Within Services, Customer Acquisition & Engagement (CAE) places Mastercard at the heart of our customers’ B2C and B2B growth and loyalty strategies. As part of CAE, Marketing Services helps our customers acquire, engage, and retain customers with end-to-end digital marketing services differentiated by our global marketing expertise and track record, data and technology advantage, global network of preferred partners, and Mastercard brand assets. We are looking for passionate and talented professionals, who share our vision for data-driven marketing products to join us and take a leading role in shaping the growth of our team. The Manager, Measurement Insights & Enablement, will scale our measurement capabilities and leverage the insights to improve campaign performance and drive sale enablement efforts in support of the continued growth of the business. Key Responsibilities: • Scale our Marketing results measurement capabilities and governance across NAM, • Build methodologies, materials and case studies to enhance measurement findings for future Marketing deliveries and sales enablement., • Manage NAM region-wide deliverables related to scaling and embedding measurement insights into the sales and delivery of all engagements, • Leverage insights for external sales enablement, including cross-campaign best practices, case studies and customer campaign recommendations, • Collect feedback on ways we can improve the analytical framework and objective measurement strategies for marketing products & services, • Scale the adoption of the measurement tools and seek opportunities of improvement in the process., • Develop and communicate content to a wide variety of stakeholders that demonstrates the value of marketing services in driving better performance, • Build processes to scale volume of measurement execution for marketing engagements via standardized strategies & models, building dashboards, etc., • Partner with Data Strategy and Privacy teams to ensure data uses align with Mastercard policies and principles for Data Responsibility, • Ensure full compliance with legal, regulatory, and data privacy requirements for all initiatives All About You: • Track record in client management, cross-team functionality, data analysis, and marketing strategy, • Strong communication skills – able to convey market strategy and insights strategically to different audiences, • Strong analytical acumen and appreciation for the power of data, • Entrepreneurial mindset, with a deep understanding of payments, • Excellent influencing skills – proven track record of driving adoption of data-driven recommendations and articulating technical outputs to non-technical audiences, • Experienced in Excel or other data analysis software – demonstrated track record of analysis experience and quantitative insights, • Experienced in Powerpoint or presentation software – comfortable building marketing content and presentation stories, • Strong understanding and fluency in marketing sciences: proven ability to leverage technical expertise to optimize business performance, • Collaborative & highly relationship-oriented, • Curious and self-motivated; acts with a sense of urgency and thrives in a fast-paced environment, • Strong Project Management skills, • Global mindset – ability to be an effective & empathetic partner across regions/cultures Total Base Pay Range 137,000.00 - 218,000.00 USD Annual Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Start Path Lead, North America Director, Start Path Lead, North America Overview: • Are you motivated by a fast-paced environment where you would be a subject matter expert, a connector, and a leader with a reputation for impact?, • Do you have a passion for later-stage startups and emerging technology, and possess an entrepreneurial spirit?, • Are you interested in working in an environment that has the nimbleness of a fintech and works with startups regionally and globally? The Role: • Ensure best-in-class sourcing of fintechs through relationship building with external ecosystem (e.g. investor network, ecosystem partners), • Partner with regional product teams to identify opportunities for new product development and expanded distribution that can be unlocked via fintech partnerships, • Develop regional fintech distribution strategy, identifying and onboarding Mastercard resellers, system integrators, and other indirect sales partners, • Facilitate and close commercial deals with strategic fintech partners that align with business objectives, ensuring mutual value creation, • Manage top fintech accounts to drive product development and distribution, and track commercial outcomes to demonstrate business value, • Function as a regional expert; consolidate and synthesize signals from fintech, investment, regulatory landscape to central Start Path team and product teams, • Work closely with regional account teams to evangelize the Start Path program and train Account Managers and Sales teams on how Start Path creates commercial value for Mastercard and our customers, • Contribute to evaluation and selection of fintechs pre-program and mentoring of fintechs during program, • Create a go-to-market strategy to maximize commercial engagements between fintechs and customers, • Cultivate effective senior level relationships in the region, building rapport and trust with Mastercard customers All About You: • Strong commercial acumen and track record of identifying strategic partnerships that drive business value, • Ability to build valuable relationships with ecosystem partners and customers, • Expert consultative selling, influencing, and negotiation skills, • Quick learner of emerging technologies, demonstrating thought leadership, • Customer-focused, solutions-driven, with a strong sense of urgency, • Proven ability to take accountability and deliver results in ambiguous environments, • Multi-disciplinary expertise in product development, product management, business development, marketing, and client relationship management Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD Purchase, New York: $170,000 - $273,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Blockchain and Crypto The Mastercard Blockchain and Crypto team, part of Mastercard’s global Core Payments division, is focused on the rapidly evolving blockchain technology and stablecoins, related ecosystems and their impacts to consumers, merchants, and other market participants. The team leads the development, management, and commercialization of compliant crypto solutions with the goal of providing a wide range of payment products and value add services to our stakeholders and aligning closely with Mastercard’s multi-rail strategy and commitment to consumer choice. The Blockchain and Crypto team is looking for a Director, Product Management to support the execution of Mastercard’s crypto roadmap by consistently innovating and collaborating with multi-functional teams worldwide. The individual will drive the development of key products and solutions, including focusing on enabling stablecoins and its related uses cases on Mastercard’s network. The ideal candidate is passionate about the payments and the crypto space, has experience managing payment products and has working knowledge of B2B payments and card networks. Role In this product management role you will, • Work closely with customers, Mastercard global and regional teams and sales colleagues to engage in concept validation, business case development, financial modeling and planning for new products or enhancements, • Engage with treasury, franchise, legal, regulatory teams and external partners to build and launch capabilities and services for crypto transactions and settlement, • Partner with platform and engineering teams by providing a clear product vision, well-defined product roadmap and initiatives; define and prioritize product features, • Provide support to sales and customer facing teams with communication and training on product functionality and enhancements, • Provide support to other product and commercialization areas on the team as needed, • Ideally based in Purchase, New York or London. All about you • Strong interest in blockchain and crypto space, • Experience in the payments industry and ability to adapt new technologies to existing use cases; prior knowledge of payment networks and processing is a plus, • Knowledge of the card authorization, clearing and settlement process and systems is a plus, • Experience in product development and product management, including concept definition / validation, and business requirements definition, • Strong written and verbal communication skills; ability to communicate your vision and roadmap effectively to a wide variety of stakeholders, • Entrepreneurial attitude, self-starter, ability to work independently, • Strong analytical skills, problem solver with the ability to take thoughtful risks Total Base Pay Range 170,000.00 - 273,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. What We Look For: Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. Here’s What You’ll Get: A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. Key Responsibilities: Lesson Planning and Instruction: • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. A bachelor’s degree before your first day of work with Success Academy (a background in education is not required) Strong communication and interpersonal skills Passion for learning and commitment to student development Ability to work in person in New York City ($2500 stipend for qualified relocations) Exact compensation may vary based on skills and experience. Compensation Range $65,000 - $65,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our ___. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our ___ page. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. Hiring for SY25-26! Are you passionate, driven, and looking for an intellectually charged environment where you can make an impact? As a teacher in New York City’s top-performing network of K-12 charter schools, you will join a team of professionals committed to teaching and preparing children from low-income neighborhoods to be self-assured thinkers and leaders, capable of exploring and debating sophisticated ideas, and ready for college and whatever they set their sights on. A background in education is not required. At Success Academy, we provide you with extensive training and a proven curriculum so you can focus on working with your students instead of building lesson plans. As we move rapidly toward our most ambitious years yet, we are looking for great minds with the drive to develop exceptional leadership skills, the collaborative spirit to elevate our learning community, and the passion to put their knowledge to work for profound social impact on behalf of children. Key Responsibilities: Lesson Planning and Instruction: • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. Success Academy gives you unparalleled opportunities to gain valuable professional skills and advance rapidly with leadership opportunities available both in the classroom and outside. • Sharpen your communication skills and develop strong, meaningful relationships with students, their families, and your peers and mentors. This is inclusive of writing letters of recommendation at the middle school and high school level., • Become a highly skilled problem solver able to tackle challenges in and out of the classroom., • Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly., • Engage in professional development opportunities with school leaders to benefit from targeted, in-the-moment feedback and coaching to improve your performance., • A bachelor’s degree before your first day of work with Success Academy (a background in education is not required), • Strong communication and interpersonal skills, • Passion for learning and commitment to student development, • Drive for Excellence: You set ambitious goals for yourself and have never been afraid of putting in the hard work it takes to achieve them;, • Confidence and Presence: You enjoy taking the lead and inspiring others with your passion and commitment;, • Passion for Content: You relish literature, science, history, and/or math and independently seek to deepen your knowledge of subjects that interest you;, • Planning and Organizational Skills: You have experience juggling multiple responsibilities and are able to plan around competing priorities;, • Emotional Intelligence: You have strong instincts for building trusting relationships with people from a wide range of backgrounds;, • Learner: You are intellectually curious and are motivated to master new skills. You welcome feedback and coaching that will help you achieve your goals; and Starting From: $65,000.00 Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our ___. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our ___ page. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. Hiring for SY25-26! Are you passionate, driven, and looking for an intellectually charged environment where you can make an impact? As a teacher in New York City’s top-performing network of K-12 charter schools, you will join a team of professionals committed to teaching and preparing children from low-income neighborhoods to be self-assured thinkers and leaders, capable of exploring and debating sophisticated ideas, and ready for college and whatever they set their sights on. A background in education is not required. At Success Academy, we provide you with extensive training and a proven curriculum so you can focus on working with your students instead of building lesson plans. As we move rapidly toward our most ambitious years yet, we are looking for great minds with the drive to develop exceptional leadership skills, the collaborative spirit to elevate our learning community, and the passion to put their knowledge to work for profound social impact on behalf of children. Key Responsibilities: Lesson Planning and Instruction: • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. Success Academy gives you unparalleled opportunities to gain valuable professional skills and advance rapidly with leadership opportunities available both in the classroom and outside. • Sharpen your communication skills and develop strong, meaningful relationships with students, their families, and your peers and mentors. This is inclusive of writing letters of recommendation at the middle school and high school level., • Become a highly skilled problem solver able to tackle challenges in and out of the classroom., • Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly., • Engage in professional development opportunities with school leaders to benefit from targeted, in-the-moment feedback and coaching to improve your performance., • A bachelor’s degree before your first day of work with Success Academy (a background in education is not required), • Strong communication and interpersonal skills, • Passion for learning and commitment to student development, • Drive for Excellence: You set ambitious goals for yourself and have never been afraid of putting in the hard work it takes to achieve them;, • Confidence and Presence: You enjoy taking the lead and inspiring others with your passion and commitment;, • Passion for Content: You relish literature, science, history, and/or math and independently seek to deepen your knowledge of subjects that interest you;, • Planning and Organizational Skills: You have experience juggling multiple responsibilities and are able to plan around competing priorities;, • Emotional Intelligence: You have strong instincts for building trusting relationships with people from a wide range of backgrounds;, • Learner: You are intellectually curious and are motivated to master new skills. You welcome feedback and coaching that will help you achieve your goals; and Starting From: $65,000.00 Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our ___. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our ___ page. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. What We Look For: Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. Here’s What You’ll Get: A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. Key Responsibilities: Lesson Planning and Instruction: • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. A bachelor’s degree before your first day of work with Success Academy (a background in education is not required) Strong communication and interpersonal skills Passion for learning and commitment to student development Ability to work in person in New York City ($2500 stipend for qualified relocations) Exact compensation may vary based on skills and experience. Compensation Range $65,000 - $65,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our ___. Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our ___ page. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Job Description Job Title: Helpdesk Supervisor Location: Purchase, NY Schedule: Mon-Fri 730a-330p Acture Solutions is looking for a motivated and service-minded Helpdesk Supervisor to join our on-site support team at the Scotia Glenville School District. If you love solving problems, leading technical teams, and making a difference for real users every day—this is your chance to build your career in a supportive, people-first environment. What You’ll Do The Helpdesk Supervisor is an exempt, supervisory position reporting to the Technology Operations Manager, while working closely with the Onsite Services Team and client technical leadership on all aspects relating to the supervision of IT service desk operations, escalations, and frontline support performance. This role requires strong leadership, technical troubleshooting expertise, and a proactive approach to service quality, training, and team development. Leadership Responsibilities: • Lead, mentor, manage, and hold accountable the Onsite Services team members and direct reports on daily tasks and projects, ensuring the team has clear direction, KPIs, and performance evaluations., • Cultivate a positive and effective team and ensure priorities are clear throughout your team., • Participate as a member of Acture’s Leadership team, working effectively and professionally with the CEO, Director of Information Technology & Artificial Intelligence, and other leadership personnel as needed. Operational Responsibilities: • Uphold and exemplify Acture’s Core Values: Accountability, Customer First, Trust, Integrity, Opportunity, Nurturing Positive Culture & Fun., • Monitor daily support operations, ensure ticket workflows are balanced, and provide support coverage and prioritization across sites., • Act as an escalation point for unresolved or complex technical issues, ensuring resolution or appropriate delegation to Level III or engineering teams., • Develop and manage shift schedules, on-call rotations, and coverage planning., • Track helpdesk metrics and team productivity using Acture’s ITSM or ticketing platform., • Coordinate onboarding and ongoing training for helpdesk team members, including SOP reviews, system access training, and shadowing assignments., • Oversee asset assignment, basic inventory management for loaners, and proper hardware/software provisioning in partnership with the procurement team., • Collaborate with client and internal stakeholders to maintain clear expectations for SLAs, communications, and feedback loops., • Maintain and improve internal knowledge bases and technician documentation to enhance team effectiveness., • Participate in site IT meetings, contribute to client success reporting, and offer input on technical project planning., • Ensure all helpdesk activities adhere to Acture’s cybersecurity, data protection, and compliance standards. What You Bring Knowledge/Skills/Abilities • Strong experience managing helpdesk operations or leading technical support teams., • Proficiency in troubleshooting and guiding resolution of hardware, software, and networking issues., • Familiarity with ITSM platforms, ticket escalation workflows, and service-level metrics., • Excellent interpersonal and customer service skills; ability to lead calmly and competently under pressure., • Clear written and verbal communication, including escalation documentation and performance reporting., • Knowledge of iOS, Windows, and macOS systems, Active Directory, Microsoft 365, remote desktop tools, and common endpoint technologies., • Proven ability to coach, motivate, and evaluate technical staff performance. -Strong time management and organizational skills. Education/Experience: An equivalent combination of education and relevant experience will be considered in lieu of a degree. • Required:, • Associate’s or bachelor’s degree in information technology, Computer Science, or related field., • Minimum 3–5 years of experience in helpdesk or IT support, with at least 1 year in a supervisory or team lead capacity., • Mobile Device Management experience., • Preferred:, • Experience in educational or high-volume multi-site IT environments., • Certifications such as CompTIA A+, Network+, or ITIL Foundations., • Mosyle MDM experience preferred. Skills for Success • Customer-first mindset with a knack for solving problems., • Organized, detail-oriented, and eager to learn., • Able to prioritize tasks and manage multiple issues effectively. Physical Requirements • Prolonged periods sitting at a desk and working on a computer., • Ability to lift and carry up to 35 lbs. for equipment moves, installations, and returns., • Must be able to walk between multiple onsite locations or buildings., • Occasional travel to satellite campuses or regional client offices may be required. Who We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. Why Join Acture Solutions? At Acture Solutions, we don’t just support IT—we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We're committed to professional growth, high-quality work, and a workplace where your contributions matter. What We Offer • Salary range: $75,000-95,000 (based on experience), • Medical, dental, vision, 401k, EAP, and generous paid time off, • Time off when schools are closed for holidays, • A culture that values collaboration, respect, and real impact Ready to Get Started? If you're passionate about tech, love helping people, and want to grow your career in a role that makes a real difference—apply today. Valid driver’s license, background check, and fingerprinting required.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 certified Great Place to Work®. THE JOB At VEG, we find a way to say YES—so you can keep our people and pets connected. As a Network Administrator, you'll be at the center of VEG's expanding global footprint, supporting our hospitals, offices, and remote VEGgies worldwide. You'll help build and scale our network function, ensuring the infrastructure that powers emergency veterinary medicine is resilient, secure, and ready for anything. From maintaining hardware and software systems, to safeguarding data and recovering from disruptions, to jumping in hands-on when a switch fails, your work will keep VEG running at full speed. WHAT YOU'LL DO • Monitor, support, and maintain VEG's enterprise network and VoIP infrastructure to ensure 24/7 reliability across hospitals, offices, and remote teams., • Monitor VEG communication platforms, keeping hospital communications seamless and accurate., • Serve as a thought partner to internal teams on circuit design, provisioning, installation, and troubleshooting to maintain high-quality connectivity., • Enforce network security and support disaster recovery and business continuity planning to safeguard critical operations., • Troubleshoot and resolve network, telecom, and end-user issues—serving as a primary point of contact for hospital and corporate support needs., • Assist in planning and implementing new technologies, system integrations, and hospital openings, documenting processes to ensure quality and consistency. WHAT YOU NEED • Strong understanding of network infrastructure, including LAN/WAN, routing, switching, DNS, DHCP, and TCP/IP protocols., • Hands-on experience implementing, administering, and troubleshooting networking devices (e.g., access points, firewalls, routers, switches, controllers)., • Proficiency in monitoring performance, safeguarding systems through security measures, and resolving hardware/software/network issues., • Ability to learn and adapt quickly to new technologies, with familiarity in cloud-based solutions and tools (Cisco Meraki experience highly preferred)., • Strong problem-solving skills with the ability to work independently and collaboratively across teams and levels., • Comfortable supporting onsite technology needs, including moving or installing equipment up to 50 lbs. HOW WE INVEST IN YOU • Competitive Compensation Including ($90,000 - $110,000) + benefits., • Comprehensive health and wellness benefits, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days - however you need it!, • Generous referral rewards, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job DescriptionEntry-Level IT Administrator Job DescriptionEmpowering Everyday Operations Through Technology Position OverviewThe Entry-Level IT Administrator is a foundational role within the Digital Media Systems IT department, designed for motivated individuals eager to kickstart their career in information technology. This position provides a dynamic blend of responsibilities, ranging from managing IT support tickets and maintaining hardware/software inventory to assisting with web operations. The successful candidate will collaborate with senior IT personnel, support staff, and other departments to ensure seamless day-to-day operations and a robust technological environment. The salary range for the position is $55,000 to $60,000 per year, depending on experience. The Entry-Level IT Administrator position is a full-time position based in our Mount Vernon, NY headquarters and will also provide support (occasionally onsite) to our New York City-based postproduction studio (PostLab One.) Key Responsibilities • IT support ticket management (Help Desk), • Serve as the initial point of contact for all IT-related incidents and service requests submitted via the ticketing system, email, phone, or in person., • Log, classify, and prioritize support tickets according to company procedures and established service level agreements (SLAs)., • Diagnose, troubleshoot, and resolve hardware, software, and network issues for end-users, escalating complex problems to senior IT staff as needed., • Track ticket progress and provide timely updates and communication to requestors until resolution., • Document solutions for recurring issues in the company knowledge base to support continuous improvement and faster future resolutions., • Network administration, including security and data backups, • Inventory Management for IT equipment as well as our Rentals Business equipment, • Web Operations support, with light web developmentRequired Qualifications, • Associate degree or higher in Information Technology, Computer Science, or a related field (or equivalent experience)., • Basic understanding of computer hardware, operating systems (Windows, macOS, Linux), and standard software applications., • Familiarity with help desk ticketing systems and IT asset management tools., • Exposure to web content management systems (such as WordPress, Joomla, or Drupal) is a plus., • Strong analytical and problem-solving skills, with a keen attention to detail., • Effective communication skills, both written and verbal, with the ability to explain technical concepts in plain language., • Highly organized and capable of managing multiple tasks simultaneously while meeting deadlines., • Ability to work both independently and collaboratively within a team environment., • Commitment to continuous learning and professional development.Preferred Skills and Experience, • CompTIA A+, Network+, or similar entry-level IT certification., • Experience in troubleshooting hardware and software issues., • Familiarity with inventory or asset management practices., • Basic knowledge of website administration, HTML, or CSS., • Exposure to cybersecurity concepts and practices., • Customer service or support experience, particularly in a technical setting.Core Competencies, • Technical Aptitude: Quick to learn new systems, tools, and technologies, with the curiosity to explore solutions independently., • Customer Focus: Demonstrates patience, empathy, and a helpful attitude when interacting with end-users and colleagues., • Attention to Detail: Maintains accuracy in inventory records, documentation, and troubleshooting procedures., • Time Management: Prioritizes tasks effectively, ensuring prompt resolution of support tickets and timely completion of assigned projects., • Accountability: Takes responsibility for assigned tasks, follows through on commitments, and seeks guidance when needed.Equal Opportunity StatementOur organization is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, disability, sexual orientation, or other protected characteristics. This job description outlines the essential functions and expectations for an entry-level IT Administrator with a focus on IT support, inventory management, and web operations. The responsibilities and requirements may evolve to meet the changing needs of the organization and technology landscape.

Job Description Mavis Tire - Senior Systems Engineer #ZR Mavis Tire has experienced tremendous growth and is in search of a highly motivated, detail-oriented Senior Systems Engineer to support our operations across the country out of our headquarters in White Plains, NY. We are looking for someone who will continually learn and grow with us. You will be part of a growing team of IT experts working to support and enhance the IT environments they manage. Job Description: This position will provide IT infrastructure and operational stewardship, and hands-on implementations. They will drive transformation of the IT infrastructure to leading edge technologies to improve business agility. This is a key engineering role within the IT organization and interfaces closely with internal stakeholders, executive management and internal department heads. The role will ensure reliable infrastructure services; including internal systems, servers, network, unified-communications and technical support services. Responsibilities: • Oversee the deployment and maintenance of datacenter and cloud infrastructure, • Installs, configures, tests and maintains operating systems, applications, database software and system management tools, • Manage and monitor all installed systems and infrastructure including data networks, external connectivity, internally developed applications, 3rd party platforms and systems, network security, servers, storage, and backup solutions, • Responsible for the design and delivery of projects supporting IT strategy and vision, • Manage a mix of long-term projects and short-term service requests with a high degree of flexibility and effective delegation, • Actively promotes the core values of the company within the organization, • Drives integrated teams to deliver business process and technology solutions in support of key internal initiatives by working closely with stakeholders, engineers, developers and vendors, • 5+ years leading the design and implementation of enterprise-level infrastructure, • Deep fundamental technical knowledge of networking, systems/applications, and cloud technologies, • A blend of business, technical, financial, analytical, and communication skills, • Excellent critical/structured analysis, strategic planning and project execution skills, • Knowledge of identity and access management, • Knowledge of scripting languages - Powershell, Python, VBscript, • Hands on deployment and maintenance experience of Microsoft server technologies - Failover Cluster, Hyper-V, • Advanced hands on experience with Microsoft Active Directory including GPO, DNS, DHCP, • Knowledge of email best practices and administration., • Hands on knowledge of Veeam backup and recovery. At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement. Mavis is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state or local law. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Where appropriate, Mavis may provide reasonable accommodation, in order for an otherwise qualified individual to perform the essential functions of the position. Mavis does not seek salary history information from applicants. Job Posted by ApplicantPro

Job Description At E Tech Group, joining our team means joining a group of passionate and forward-thinking experts. We're one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. Our national scale allows us to help our clients develop and implement standardized solutions at any of their facilities regardless of physical location or the local resources available at that site. The Senior Controls / Automation Engineer role requires an individual have a diverse engineering skill set with the ability to work independently to perform all aspects of process automation engineering and system integration, including initial concepts, specifications, design engineering, documentation, project implementation, testing, startup, and training of operating and maintenance personnel. You will be a key member of a diverse team of professionals developing solutions for our client's most complex automation challenges. Location: Regional Southern CT / Tarrytown area travel to sites You will: • Lead or work on a project team responsible for the design, configuration, and testing of continuous and batch control applications., • Understand the project scope and financials and exercise good time management skills to plan & coordinate the work as part of a project team by developing project schedules and budgets in collaboration with project leadership and identify change orders and justify changes to Project Management ensuring completion of all project deliverables to the satisfaction of the client., • Anticipate and provide solutions to project leadership and/or customer giving high priority to customer satisfaction offering strong technical expertise and advisement as part of the project team., • Adapt to a flexible work schedule & travel, if necessary, to participate in the design, development, and start-up of control systems at the client's facility., • Act as an automation Subject Matter Expert, • Hands on experience executing automation projects for process plants, minimum of 3-5 years in industry, preferably in Life Sciences domain., • BS Engineering degree or equivalent educational background, • Detail oriented with strong technical aptitude and desire for learning new technologies, • Knowledge of industry and regulatory standards, design criteria and codes relevant to Instrumentation and Controls, • ISA S88 Batch standard, • ISA S95 Controls System Architecture standard, • GAMP 5 & cGMP, • 21 CFR Part 11, • Demonstrated ability to develop process control system applications, utilizing Programmable Logic Controllers (PLC), Human Machine Interfaces (HMI), and Supervisory Control and Data Acquisition (SCADA) Systems, configuration of thin client server applications, design, developing & maintaining databases for data collection, configuring process historians and using reporting tools to present process data to operations & management, tuning control loops, providing control system startup services, troubleshooting existing control systems and providing control system qualifications., • Solid understanding of object-oriented software development & delivery methodologies, • Expertise with the design, implementation, maintenance and troubleshooting of virtual server-based control system architectures, and understanding of control system network topology, i.e. Ethernet, Ethernet/IP, ControlNet, DeviceNet, etc., • Knowledge of process instrumentation specification, installation & troubleshooting, and control panel design, check-out, commissioning & troubleshooting, • Hands-on experience rapidly troubleshooting and solving equipment & instrument-related issues during start-up and commissioning and perform complex system testing, • Experience working at customer sites supporting the installation & commissioning of equipment and systems., • PLC Programming with Rockwell Studio5000, RSLogix5000, • Ability to program in RLL, SFC and ST, • Plant Pax module definition is required, • 401k + match + prompt enrollment. E Tech Group employees are 100% vested upon entry., • Prompt enrollment into Medical, Dental, and Vision benefits., • Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off. #LI-BB1

Job DescriptionBenefits/Perks • Competitive Compensation, • 401(k) with company match, • PTO & Holidays, • Ongoing training and certification reimbursement., • Health Insurance, • Career Growth OpportunitiesJob SummaryWe are seeking a skilled Phone Support Technician with Mitel certification and a strong understanding of networking to join our team and provide high-quality technical support for our clients. The Phone Support Technician will troubleshoot, configure, and support Mitel phone systems while leveraging expertise to resolve complex issues. This role requires proficiency in Mitel PBX systems, VoIP technologies, and network infrastructure, combined with a customer-centric approach to deliver outstanding support. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities • Provide phone-based technical support for Mitel phone systems, troubleshooting hardware, software, and network-related issues., • Configure and maintain Mitel PBX systems, including MiVoice Business, MiVoice Office, and MiCollab platforms., • Diagnose and resolve networking issues impacting telephony performance., • Support VoIP, SIP trunks, and integrations with network infrastructure., • Assist clients with system upgrades, feature setups, and user training., • Document support cases, resolutions, and interactions in the customers CRM system., • Stay current on Mitel products, networking trends, and industry best practices. Qualifications, • Mitel Certification (e.g., Mitel Certified Technician, Mitel MiVoice Business, or equivalent)., • Minimum of 3 years of experience in phone system support or telecommunications., • Hands-on experience with Mitel PBX systems, VoIP protocols, and SIP technologies., • Strong understanding of networking concepts, including TCP/IP, VLANs, QoS, DNS, DHCP, • Strong troubleshooting and analytical skills for both telephony and network-related issues., • Ability to work well as part of a team, • Strong written and verbal communication skills, • Additional certifications (e.g., CompTIA Network+, CCNA) are highly desirable.

Their responsibilities include: Mapping out the network platforms of the future Ensuring the effectiveness of the Navy technologies Helping to develop and deploy information systems, command and control, and space systems Serving as a key part of the Information Dominance Corps in its mission to gai

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. Hiring for SY25-26! \n Are you passionate, driven, and looking for an intellectually charged environment where you can make an impact? As a teacher in New York City’s top-performing network of K-12 charter schools, you will join a team of professionals committed to teaching and preparing children from low-income neighborhoods to be self-assured thinkers and leaders, capable of exploring and debating sophisticated ideas, and ready for college and whatever they set their sights on. \n A background in education is not required. At Success Academy, we provide you with extensive training and a proven curriculum so you can focus on working with your students instead of building lesson plans. \n As we move rapidly toward our most ambitious years yet, we are looking for great minds with the drive to develop exceptional leadership skills, the collaborative spirit to elevate our learning community, and the passion to put their knowledge to work for profound social impact on behalf of children. \n Key Responsibilities: \n Lesson Planning and Instruction: \n\n • Study and implement lesson plans that align with curriculum standards.\n, • Utilize a variety of instructional strategies and technologies to enhance learning.\n, • Assess student progress through assignments, tests, and observations.\n, • Provide timely feedback and support to help students improve.\n, • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues.\n, • Sharpen your communication skills and develop strong, meaningful relationships with students, their families, and your peers and mentors. This is inclusive of writing letters of recommendation at the middle school and high school level.\n, • Become a highly skilled problem solver able to tackle challenges in and out of the classroom.\n, • Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly.\n, • Engage in professional development opportunities with school leaders to benefit from targeted, in-the-moment feedback and coaching to improve your performance.\n, • A bachelor’s degree before your first day of work with Success Academy (a background in education is not required) \n, • Strong communication and interpersonal skills\n, • Passion for learning and commitment to student development\n, • Drive for Excellence: You set ambitious goals for yourself and have never been afraid of putting in the hard work it takes to achieve them;\n, • Confidence and Presence: You enjoy taking the lead and inspiring others with your passion and commitment;\n, • Passion for Content: You relish literature, science, history, and/or math and independently seek to deepen your knowledge of subjects that interest you;\n, • Planning and Organizational Skills: You have experience juggling multiple responsibilities and are able to plan around competing priorities;\n, • Emotional Intelligence: You have strong instincts for building trusting relationships with people from a wide range of backgrounds;\n, • Learner: You are intellectually curious and are motivated to master new skills. You welcome feedback and coaching that will help you achieve your goals; and\n Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. \n Privacy Policy: \n By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy. \n Current Success Academies Employees: \n Please apply through the Internal Job Board via Greenhouse. \n You will be asked to log in through your Okta Profile. \n We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page. \n Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Their responsibilities include: Mapping out the network platforms of the future Ensuring the effectiveness of the Navy technologies Helping to develop and deploy information systems, command and control, and space systems Serving as a key part of the Information Dominance Corps in its mission to gai

Job DescriptionJob Title: Bilingual Front Desk Receptionist Job Description We are seeking a dedicated and enthusiastic Bilingual Front Desk Receptionist with a strong background in healthcare and exceptional customer service skills. This role requires someone who can greet and assist patients, manage phone calls, and efficiently handle administrative tasks to ensure the smooth operation of our health center. Responsibilities • Greet and check in patients, assisting them in accessing services promptly., • Answer telephones, provide information to callers, route calls as appropriate, and take clear and concise messages., • Maintain patient charts, records, clinic logs, and databases within the health center., • Manage appointment books and schedule patient and medical/dental appointments to ensure smooth patient flow and customer satisfaction., • Request and verify demographic and insurance information, including authorizations and pre-certifications., • Initiate follow-up calls and gather information for meetings to ensure well-organized events., • File and scan documents to maintain comprehensive patient and office operation records., • Perform patient registration and billing duties in the absence of other staff., • Audit office supplies and inventory monthly, document needs, and order necessary supplies., • Contact and complete work orders for IT and facilities departments., • Assist in distributing surveys and assessments., • Demonstrate professionalism and courtesy during interactions with patients and guests., • Be on call for dental patients and transfer calls to appropriate providers when necessary., • Perform other duties as assigned by the Front Office Coordinator and Health Center Manager., • Bilingual in Spanish., • Minimum of 2+ years of reception or front desk experience., • Healthcare background., • Associates Degree or Business Institute Certificate., • Exposure to medical terminology and physician billing practices., • Excellent communication and interpersonal skills., • Demonstrated computer skills, including typing. You will work closely with the office coordinator in a healthcare setting, interacting with patients and healthcare professionals. The work environment requires a professional demeanor and attire, while fostering a respectful and courteous atmosphere. The role involves using office technologies such as Dentrix and handling patient information. Job Type & Location This is a Contract to Hire position based out of Greenwich, Connecticut. Pay and Benefits The pay range for this position is $19.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greenwich,CT. Application Deadline This position is anticipated to close on Sep 24, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Job Description As part of the expansion of an innovative, nationally-recognized Creative Applied Technologies Program, Greenwich Country Day School (GCDS) seeks an experienced, creative, and entrepreneurial faculty member to contribute to the continued development of the program. In addition, this faculty member will also have the opportunity to architect exciting new computer science and technology initiatives and to contribute to the mentorship of underrepresented identities in STEM fields. I. The GCDS Creative Applied Technologies (CAT) Program Now in its 7th year, the GCDS Creative Applied Technologies (CAT) Program integrates the Computer Science, Maker, and Design programs. A robust, 4-sequence computer science curriculum joins with diverse maker and engineering pathways, as well as comprehensive design, architecture, and graphics curricula. Close partnerships and team-taught courses with the Math, Arts, Economics, and Engineering faculties are also core to this program. Depending on their area of expertise, this new faculty member would teach a total of 2-3 CAT courses each semester. Additionally, and depending on the skills and interests of the faculty hire, there will be opportunities for this role to contribute to the Middle School (6-8) Computer Science program. The CAT program was founded with the explicit mission to push the boundaries of emerging pedagogy in these fields. Through the development of interdisciplinary initiatives and faculty partnerships, this program also seeks to promote and advance an inclusive curriculum for girls in science and technology. Through the continued cultivation of partnerships with leading private and public organizations in the technology space, the CAT program continually generates faculty professional learning and student research opportunities across the Upper School curriculum. This new faculty member will have the opportunity to contribute to a dynamic and interdisciplinary CAT faculty team. This team encompasses a range of professional backgrounds, including colleagues with deep professional and applied experience in engineering, CS, and design, as well as career high school educators. Significant resources for skill development, professional learning, and professional mentorship will also be available to this faculty position. In addition, GCDS benefits from an active and collaborative parent and alumni community with deep representation in the tech, finance, and design spaces. These groups offer significant support for the CAT program in the form of partnership, curricular support, internships, and direct resources. This new faculty member will continue to support these efforts. Through a close partnership with the Endless Foundation, a nonprofit organization, this faculty member will work with colleagues in the CAT program not only to continue to advance extant initiatives but also to gain the skills and knowledge to implement Endless software tools within the CAT curriculum. The integration of game design into this curriculum will enhance the interdisciplinary approach of the CAT program, weaving together art, engineering, design, production, and go-to-market skills. This faculty member will also have the opportunity to develop and lead a game design club, and to work with faculty across departments to integrate game design tools into curricula, projects, and assessments. II. Summary of Responsibilities: • Advise/mentor Independent Studies and Junior Thesis research projects for students interested in pursuing advanced level computer science, applied computer science and economics, as well as game design and development., • Team teach other CS/STEM/Econ courses, and lead mentorship programs for student research related to computer science and engineering (based on the faculty member’s expertise)., • Work closely with the CAT faculty team to integrate virtual game design and development into Computer Science, Engineering, and Economics courses; Strong potential for a modulated course to run also in the Middle School (tailored by level)., • Participate in a broader network of global professional development, design, and learning around game design and game development education, • Design and manage the Virtual Game Design & Development club in the Upper School, engaging students with other schools around the world., • Engage in professional development networks and communities to share the best practices developed at GCDS, • Represent an accomplished student and practitioner of technology research and design who could serve as a mentor to girls in engineering and STEM research fields; Co-advise the FEMS IN STEM organization (for girls in STEM fields)., • Work closely with the Academic Dean and Dean of Faculty to develop partnerships and professional learning with colleagues across disciplines; Serve in robust consultative role for integration of Endless programs into select (pre-identified) humanities courses in the High School and the Middle School., • Facilitating and further developing the GCDS FEMS IN STEM and Girls Who Code student organizations., • Advising Junior Thesis, Independent Research Studies, and Senior Internships for students in the FEMS IN STEM student organization., • Work with faculty in the STEM + Economics Programs to contribute to policy development, programming, and advising to encourage and enhance girls’ participation., • Collaborating with department faculty to establish additional, focused advisory, research, and interest groups and competition participation., • Minimum of a Bachelor’s Degree, • Significant industry and/or academic research expertise in computer science, program development, graphic design/video game design, and/or tech venture, • Demonstrated desire to translate professional experience into teaching and mentorship of high school students (teaching/instructional experience preferred, but not required), • Excellent written and verbal communication skills, • Commitment to building a diverse, equitable, and inclusive school community, including cultural competency and the ability to communicate and collaborate effectively across difference Raquel Salcedo, Director of Recruiting & Talent Powered by JazzHR QSQY7sfk8P

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Job Title: 1289: Network Analyst Duration: 12 Month(s) Location: White Plains, NY 10601 (Hybrid) Client: NYPA (NY Power Authority) Rate: $40 per hour on W2. NO C2C. NO: OPTs, H1Bs, EADs. ONLY USC AND Green Card Holders on W2. Job Description: Network Maintenance and Performance: Assure NYPA's networking requirements are met with the highest level of performance and reliability by assisting the team in maintaining the hardware and software components of NYPA's networks. Job Functions & Responsibilities · Installation: Install new hardware or software systems or components, ensuring integration with existing network systems. Install or repair network cables, including fiber optic cables. Install network software, including security or firewall software. Install and configure wireless networking equipment. · Problem Resolution: Work with vendors to diagnose and resolve network problems. Operate and configure protocol analyzers to diagnose issues, analyze captured data using network protocols, and use network monitoring software to detect conditions requiring corrective action or performance tuning. · Collaboration: Assist with the integration, maintenance, and problem resolution of network services and wiring infrastructures by working with other networking and telecommunications staff, user support entities, vendors, and end-users, including NYPA contractors and guests. · Record Keeping: Ensure accurate records are kept of network components, maintenance activities, network connections, accounts, and inventory. · Programming: Program network applications as needed, such as web, network monitoring, bandwidth utilization, general data collection, reporting, and automated response to abnormal or undesirable network conditions. · General Duties: Contribute to the overall success of Information Services by performing all other essential duties as assigned. Skills · Proven experience as a Network Analyst, Network Administrator, or similar role. · Strong knowledge of network protocols, routing, switching, and firewall configurations. · Experience with network monitoring tools and software such as SolarWinds, OpManager, and Splunk. · Familiarity with network security practices and frameworks such as NIST and CIS. · Experience with ticketing systems like ServiceNow. · Excellent problem-solving skills and attention to detail. · Ability to work independently and collaboratively within a team environment. · Strong communication skills, both written and verbal. · Experience with cloud-based network solutions (e.g., AWS, Azure, GCP). · Knowledge of virtualization technologies (e.g., VMware, Hyper-V). Education & Certifications · Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). · Certifications such as CCNP, CompTIA Network+, JNCIP, F5-CA. Job Title: 1288: Network Analyst Duration: 12 Month(s) Location: White Plains, NY 10601 (Hybrid) Client: NYPA (NY Power Authority) Rate: $40 per hour on W2. NO C2C. NO: OPTs, H1Bs, EADs. ONLY USC AND Green Card Holders on W2. Job Description: · Installation: Install new hardware or software systems or components, ensuring integration with existing network systems. Install or repair network cables, including fiber optic cables. Install network software, including security or firewall software. Install and configure wireless networking equipment. · Problem Resolution: Work with vendors to diagnose and resolve network problems. Operate and configure protocol analyzers to diagnose issues, analyze captured data using network protocols, and use network monitoring software to detect conditions requiring corrective action or performance tuning. · Collaboration: Assist with the integration, maintenance, and problem resolution of network services and wiring infrastructures by working with other networking and telecommunications staff, user support entities, vendors, and end-users, including NYPA contractors and guests. · Record Keeping: Ensure accurate records are kept of network components, maintenance activities, network connections, accounts, and inventory. · Programming: Program network applications as needed, such as web, network monitoring, bandwidth utilization, general data collection, reporting, and automated response to abnormal or undesirable network conditions. · General Duties: Contribute to the overall success of Information Services by performing all other essential duties as assigned. Company DescriptionAt Ethire Solutions, we combine deep recruiting expertise with the power of AI/ML-driven talent intelligence, helping us build smarter talent pipelines and accelerate hiring outcomes — even for niche and hard-to-fill roles. From finding specialized talent to delivering complex IT solutions, we help businesses and government agencies stay ahead with the right people and the right tech — delivered right, every time.At Ethire Solutions, we combine deep recruiting expertise with the power of AI/ML-driven talent intelligence, helping us build smarter talent pipelines and accelerate hiring outcomes — even for niche and hard-to-fill roles. From finding specialized talent to delivering complex IT solutions, we help businesses and government agencies stay ahead with the right people and the right tech — delivered right, every time.

Job Description Summary The Head of Sales and Marketing is responsible for driving sales growth, maximizing profitability, and enhancing brand awareness through strategic sales and marketing initiatives. This role requires a strong leader to manage and motivate inside and outside sales teams, oversee national accounts, and strengthen Paraco’s presence in the residential and commercial propane markets. Additionally, this leader will determine the resources needed to manage overall sales, marketing, and budget. The ideal candidate will be a data-driven, results-oriented professional who can align sales efforts with innovative marketing strategies to accelerate customer acquisition, retention, and overall business growth. Key Responsibilities Sales Leadership & Business Development • Lead and manage a diverse sales team across entire Paraco Territory, • Develop strategic partnerships (network partners) to cultivate and generate new sales opportunities, • Modify or change sales compensation plans and sales contracts as needed, • Develop and execute a comprehensive sales strategy by geographic markets and market segments to drive propane sales, ensuring maximum gross profit margins and sales volume., • Oversee national accounts, fostering strong relationships and negotiating large-scale propane supply agreements., • Collaborate closely with the M&A team to integrate acquisitions into the sales process, maximizing growth opportunities., • Partner with the Finance team to develop competitive pricing strategies and bid/proposal agreements aligned with market demands and company goals., • Provide training, mentorship, and professional development to sales representatives, ensuring they are equipped to handle objections and close sales effectively., • Develop and implement a multi-channel marketing strategy that strengthens Paraco’s brand, increases awareness, and converts leads into customers., • Oversee digital marketing, content creation, email campaigns, social media, SEO, and paid advertising efforts., • Align marketing initiatives with sales objectives to ensure a cohesive go-to-market strategy that enhances customer acquisition and retention., • Leverage market research, competitive analysis, and customer insights to refine messaging, optimize campaigns, and enhance Paraco’s industry positioning., • Plan and oversee marketing campaigns, promotional events, and sponsorship opportunities to elevate Paraco’s brand presence., • Work cross-functionally with Operations and Customer Service teams to enhance the overall customer experience., • Leverage CRM tools and personalized marketing strategies to improve customer engagement, retention, and loyalty., • Act as a key member of the Executive Leadership Team, contributing to long-term strategic planning and company growth initiatives., • Stay ahead of industry trends, emerging technologies, and best practices to ensure Paraco remains competitive in the energy market. Sales & Marketing Leadership • 10+ years of experience in sales and marketing leadership, • Demonstrated success in managing high-performance sales teams and executing effective marketing campaigns., • Experience in handling large sales, proposals, and complex transactions in the energy sector., • Proficiency in sales analytics, forecasting, and CRM systems (Salesforce preferred)., • Strong financial acumen with experience in pricing strategy, revenue optimization, and gross margin analysis., • Proven track record of hiring, training, and motivating sales and marketing teams., • Excellent communication skills with the ability to present, negotiate, and influence stakeholders at all levels., • Understanding of the propane industry, regulatory landscape, and competitive environment., • Must be willing to travel (up to 75%) across Paraco’s geographic footprint., • Bachelor’s degree in Business Administration, Marketing, Sales, or a related field M-F

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in office/2 days remote). About your team: Interactive Brokers (IBKR) is seeking a Platform Engineer – Support to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues. This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment. What will be your responsibilities within IBKR: • Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs., • Support users via phone, email, in-person, and remote tools., • Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals., • Install operating systems, applications, drivers, and configure system settings per departmental standards., • Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence., • Document resolutions in the department's knowledge base and contribute to self-help resources for employees., • Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary., • Participate in departmental and firm-wide projects as assigned., • Attend training sessions and team meetings to support productivity and development goals., • Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department., • Associate's degree in Computer Science or related field preferred., • Certifications such as A+, Network+, Microsoft, or VMware are a plus., • Minimum 2+ years of technical support experience, or equivalent education and training., • Strong organizational, prioritization, and multitasking abilities., • Team-oriented mindset with a commitment to knowledge sharing., • Ability to explain technical concepts to non-technical stakeholders., • Excellent interpersonal, written, and verbal communication skills., • Detail-oriented, flexible, and self-directed., • Resourceful and proactive in solving problems independently., • Strong knowledge of Microsoft Windows desktop operating systems., • Proficiency in Microsoft Office Suite., • Working knowledge of:, • Entra ID and Azure services, • Administrative scripting (PowerShell, Python, etc.), • Intune packaging and PC deployments, • TCP/IP, Wi-Fi, DNS, DHCP, • Active Directory environments and Office 365 cloud applications, • Competitive salary, annual performance-based bonus, and stock grants, • Retirement plan (401(k)) with competitive company match, • Comprehensive health and wellness benefits, including medical, dental, and vision, • Company-paid healthcare premium, • Wellness screenings, health coaching, and counseling services via Employee Assistance Program (EAP), • Paid time off and generous parental leave, • Daily lunch allowance and fully stocked kitchen with healthy snacks, • Corporate events, team outings, volunteer activities, and company sports teams, • Education reimbursement and ongoing learning opportunities, • Modern offices with multi-monitor setups