Network technologies jobs in Rochester, New YorkCreate job alerts

Job DescriptionCompany DescriptionInfo Advantage Inc. is a full-service information technology services firm based in Rochester, NY. Since 1992, we have specialized in cloud computing, virtualization, disaster recovery, data storage, voice-over-IP, and managed services. Our partnerships with leading technology providers like Barracuda Networks, Dell, IBM, Microsoft, and VMware enable us to deliver cutting-edge solutions to our clients. Role DescriptionThis is a full-time hybrid role for a Systems Engineer II at Info Advantage Inc. As a mid-level engineer in our MSP environment, you will serve as a "jack of all trades" resource, balancing hands-on technical work with customer support and project execution. Your days will vary—from configuring firewalls and deploying servers to troubleshooting end-user issues and leading cloud migrations. This role is ideal for someone who thrives in a dynamic environment, enjoys solving diverse challenges, and isn’t afraid to get their hands dirty. Key Responsibilities: Infrastructure Deployment & Management: • Configure and maintain firewalls, switches, and wireless access points (e.g. UniFi, Fortinet, SonicWALL)., • Deploy and manage on-premises and cloud servers (Windows Server, Hyper-V, VMware)., • Implement and troubleshoot backup/disaster recovery solutions (Veeam, Azure Backup, etc.).Microsoft Modern Work Solutions:, • Administer EntraID (Azure AD), including identity management, conditional access, and SSO., • Manage endpoints via Microsoft Intune (policies, application deployment, Autopilot)., • Support Microsoft 365 workloads (Exchange Online, SharePoint, Teams).Cloud & Virtualization:, • Assist with cloud migrations (Azure, ) and hybrid environment setups., • Optimize virtualized environments (VMware, Hyper-V) for performance and scalability.Customer Support & Projects:, • Provide escalated technical support for clients, resolving issues ranging from network outages to user access problems., • Lead or contribute to projects like office relocations, hardware refreshes, and security upgrades.Documentation & Best Practices:, • Maintain detailed documentation for systems, processes, and client environments., • Recommend and implement improvements to enhance reliability and security. QualificationsTechnical Skills: • 3+ years of experience in systems engineering, preferably in an MSP or IT services environment., • Proficiency in Microsoft stack (Windows Server, EntraID, Intune, M365)., • Hands-on experience with networking (firewalls, VLANs, VPNs), virtualization, and cloud platforms., • Familiarity with RMM tools and PSA platforms is a plus.Soft Skills:, • Strong problem-solving skills—ability to diagnose issues under pressure., • Excellent communication skills for interacting with clients and team members., • Self-motivated with the ability to manage multiple priorities.Education/Certifications:, • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)., • Certifications such as Microsoft 365 Certified, Azure Administrator, CCNA, or VMware VCP are desirable. Work Environment • Hybrid role based in Rochester, NY, with flexibility for remote work (onsite client visits required)., • Must be willing to:, • Participate in occasional after-hours upgrades or emergency support., • Travel locally to client sites as needed. Why Join Us? • Work with a variety of technologies and industries—no two days are the same!, • Collaborative team with opportunities for growth and certifications., • Competitive compensation and benefits. If you’re a versatile engineer who loves tackling new challenges and making an impact for clients, we’d love to hear from you! This is not a software development role. Hands-on troubleshooting and customer interaction are core to this position.

Job Description SUMMARY: Collaborating closely with the Director of Vision Services and providers within the department, the Occupational Therapist (OT) provides comprehensive vision rehabilitation services to participants with vision loss. The OT will assess a participant’s functional vision, develop an individualized treatment plan, and implement strategies that allows a participant to improve their ability to perform daily living activities. The OT also educates clients, families, and caregivers on adaptive techniques, assistive technology, and environmental modifications to promote safety and independence. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conduct evaluations, develop treatment plans, and prepare and deliver direct services to individuals. - 80%, • Conduct Evaluations: Perform comprehensive functional vision assessments and occupational performance evaluations to determine the impact of vision impairment on daily tasks., • Develop treatment plans: Create individualized, goal-oriented, person-centered intervention plans that address functional challenges caused by vision loss., • Train adaptive techniques: Instruct participants in the use of compensatory strategies, such as eccentric viewing, to make the most of their remaining vision., • Recommend adaptive equipment: Assess and train participants on a wide range of assistive and adaptive devices, including magnifiers, reading stands, talking devices, electronic readers, and computer software., • Assistive Technology: Educate participants on the utilization of accessibility tools on smart phones, tablets and computers to allow for independence in the management of daily living activities and/or work activities. Have a working knowledge of apps relevant to those with vision loss., • Suggest environmental modifications: Evaluate a participant’s home, work, or school environment and recommend changes to increase safety and function. This includes adjusting lighting, increasing color contrast on important items, and removing fall hazards., • Educate clients and families: Teach participants and their support network how to manage vision loss effectively. This includes offering guidance on daily living skills like cooking, medication management, and grooming., • Maintain documentation. Keep timely and accurate records of participant assessments, treatment plans, progress, and billing information. Provide assessments and progress notes that will substantiate associated insurance claims., • Provide Oversight on Medical Billing for OT and Resolve Rejected Claims – 5%, • Through EMR system, respond to any rejected claims and provide necessary details to resolve., • Collaborate with interdisciplinary teams. 5%, • Work closely referring doctors, orientation and mobility specialists, vision rehabilitation therapists and the team to ensure coordinated care. Participate in the delivery of group training as needed., • Stay current on practice. – 5%, • Collaborate with fellow providers to maintain an understanding of current devices, tools and techniques. Pursue continuing education to maintain professional knowledge and stay informed about the latest techniques and technologies in vision rehabilitation., • Participate in the delivery of Vision Services classes. – 5%, • Provide group instruction for classes that are Vision Services initiatives. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION and/or EXPERIENCE: • Education: A master's degree in Occupational Therapy from an accredited program is required., • Licensure: Must hold a current, unencumbered state license to practice as an Occupational Therapist., • Certifications:, • National Board for Certification in Occupational Therapy (NBCOT) certification is required., • Specialty certification in low vision, such as the American Occupational Therapy Association's (AOTA) Specialty Certification in Low Vision (SCLV) or the Occupational Therapist Certified in Adult Vision Rehabilitation (OTCAVR) is preferred., • Experience: Previous experience working with individuals with visual impairments and/or in a clinical rehabilitation setting is highly desirable. INTERPERSONAL SKILLS: The OT will possess: • Strong verbal and non-verbal communications and the ability to explain interventions, instructions and feedback in ways that participants and their caregivers can understand., • Flexibility and adaptability in approaches based upon participant circumstances and preferences., • Collaborative approach to service delivery, involving the participant, their caregiver and other service providers in the planning and execution of services., • Motivational skills to inspire participants to engage in therapies to pursue their goals., • The ability to maintain confidentiality and act with integrity in all situations. COMPUTER SKILLS: Must be proficient with computers, specifically Microsoft Office, electronic medical records platforms and case management systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to commute to participants’ homes, places of recreation, community locations and workplaces to deliver services. The employe will regularly work on a computer among case management systems, medical records systems and within Microsoft Office programs. The OT will regularly carry a kit including assistive devices and equipment and be able to place items as appropriate in participant locations. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary based upon participant’s setting and will require a high degree of flexibility, adaptability, and readiness to modify based upon location and participant preferences. Referrals require the ability to work efficiently, with high attention to detail. The noise level in the work environment is variable based upon the participant.

Job Description Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers' ever-changing needs. We secure the facilities and networks of the world's leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients. Join Unlimited Technologies as a Full-Time Security Installation Technician!Are you passionate about security technology and eager to advance your career? Unlimited Technologies is seeking a dedicated Technician to become a part of our dynamic team. This full-time position offers the opportunity to work alongside some of the best security technicians in the area and grow your skills in a supportive environment.The Technician- Responsible for managing all aspects of access control and IP camera products and systems installed at client sites. The Technician must be able to independently install, program, troubleshoot and perform maintenance on electronic devices, power supplies and all network components. S/He will need communicate effectively with the Project Manager and present a knowledgeable and engaging image to customers. The Technician must be a self-starter who can make sound decisions that are in the best interest of the project, the customer, and Unlimited Technology. Further, the Technician must be able to learn UTs device monitoring/management methodologies. S/He must have excellent communication skills, both verbal and written, and be able to work closely with subcontractors and customers. Duties and Responsibilities As a Technician, the successful candidate will need to be hard-working, detail-oriented, highly organized and able to work independently to maintain security hardware in the client's and Unlimited Technology's best interests. • Install and service Access Control and IP cameras systems according to engineered drawings., • Must possess programming skills associated with the UT product line., • Program, terminate and commission a wide range of Access Control products and platforms.., • Must be able to identify and resolve issues that would have a negative impact on job productivity., • Thoroughly complete all necessary paperwork relating to job tickets., • Maintain a safe, clean working environment always., • Communicate all activity to the job Project Manager or Field Supervisor in a timely manner., • Must be willing to assist Level I technicians., • Maintain the condition and cleanliness of any company provided vehicle., • Maintain a safe driving record and report any incidents or near misses to management immediately., • Attend any product or safety training that is required.Experiences & Knowledge:, • High School diploma or equivalent., • Mastery of all Install and service Technician responsibilities., • Minimum 3-5 years of field installation experience in the security environment., • Certifications in Lenel/Software House access control, • Certifications in American Dynamics, Genetec, Exacq preferred, • Experienced in the installation of door hardware such as strikes and magnetic locks., • Experience in Audio Visual Technology, • Experience troubleshooting network switches., • Experienced in reading and comprehending engineered drawings., • Experienced in the marking up, or "red lining" of drawings post install., • Proficient in the use of a computer, with MS Word and MS Excel skill sets., • Excellent communication skills (verbal and written) and the ability to work well and interact with other UT employees as well as UT customers., • Strong work ethic and teamwork; "can do" attitude and desire to provide best service., • Strong interpersonal and communicative Skills., • Ability to work under pressure with minimal supervision; must be a self-starter and quick learner. Pay Range $75,000—$95,000 USD Benefits • Health, dental, and vision coverage, • Life insurance, • 401 (k) w/company match 100% up to 3% and an additional 50% match of 2%, • Paid time off, • 11 Paid Holidays We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.

Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, Rhode Island and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! We are seeking a knowledgeable and driven Product Support Specialist to serve as the subject matter expert for Wirtgen, Road Construction & Mining Machinery product lines. In this role, you will play a critical part in supporting our sales team and customers by delivering in-depth product knowledge, technical support, and application expertise. You will build and maintain strong customer relationships within your assigned territory to increase market share, drive equipment sales, and contribute to long-term company profitability. This position requires a deep understanding of road construction equipment, asphalt and concrete milling, paving, soil stabilization, and other heavy equipment applications. Territory: BUFFALO/ROCHESTER/SYRACUSE TERRITORIES Responsibilities • Increase market share and profitability for the stated range of products within the geographic area., • Develop relationships and network throughout the industry to monitor and participate in all product activities. Know the market; where future work will be done, where it is currently being done and by whom. Develop an open and "real time" channel of communication throughout the industry. Be recognized as a solutions provider and a wealth of expertise for our customers., • Create opportunities by evaluating customer fleets and techniques, and proactively propose better solutions, • Assist the Sales force with product demonstrations and technical presentations., • Deliver all new machines and provide onsite operation and maintenance training. Regularly follow up with customer's deliveries to insure they remain fully trained, well supported and highly satisfied with our products and services., • Communicate regularly with the store/branch managers and full line sales professionals to share information on activity within their regions., • Be a primary channel of communication for product technical and commercial issues with our manufacturing partners., • Be an active and highly visible participant in industry groups and events and keep abreast of competitive activity and competitive products., • Always seek additional parts and service opportunities for company and reporting those prospects to the appropriate parties., • Provide training for our customers and employees, which includes continual education on developments for our product line, as well as that of our competitors., • Assist customers with parts, service and repair requirements., • Coordinate delivery and pickup of equipment as needed by customer., • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook., • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set., • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts., • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service., • Perform all other duties as assigned by management in a professional and efficient manner. Qualifications: • Must be able to work independently, • Prior Heavy Highway Construction knowledge (Milling, Paving, etc.) required, • Possess basic mechanical skills for setups and minor repairs, • Prior sales experience and/or training required, • Good understanding of local market conditions, • Must have strong communication and interpersonal skills, • Excellent customer service skills, • Excellent computer skills Benefits • Medical, Dental & Vision Insurance, • Health Savings Account (Employer + Employee Contributions), • Accident & Disease Insurance, • 401K Plan + Match, • Competitive Paid time off Policy, • Short/Long Term Disability, • Annual Reviews Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Transparency$55,000—$65,000 USD

Job Description PURPOSE: Builds relationships through face-to-face contact with current customers and develops new customersin support of our company mission and sales targets ESSENTIAL FUNCTIONS: • Builds and maintains a network of sources from which to identify new sales leads, • Travels to call on new and existing clients/customers, • Develops personal relationships with all areas of the client (Purchasing, Engineering, Mgt), • Negotiates price, terms etc. with clients, • Communicates with clients/customers and new sales leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs, • Demonstrates the functions and utility of products or services to clients/customers based on their needs, • Ensures client satisfaction through ongoing communication and relationship management; resolves any issues that may arise; communicates regularly with Inside Sales team to ensure client needs are met, • Maintains communication with existing and previous clients/customers alerting them of new products, services, and enhancements that may be of interest, • Meets with the President quarterly to present the status of the territory and to communicate marketplace trends such as technologies, competitors, and new products; maintains customer call reports, contacts and related customer information in SalesForce, • Works with Marketing to build the company brand and market territory, • Observes safety and security procedures Pay Range: $80K -100K Requirements • Bachelor's degree from an accredited college and at least five years of industry experience or equivalent combination of education and experience, • Proficiency working in a computer-supported environment using business software and Microsoft office programs, • Demonstrated sales, negotiation and presentation skills, • Demonstrated interpersonal and customer service skills, • Technical skills Benefits Seal & Design rewards our engaged and talented team with competitive salaries and generous, comprehensive benefit packages which include: · Medical/Dental/Vision Plans · 401(k) and profit sharing · Paid Time Off · Bonuses · Paid Holidays · Life Insurance · Yearly Performance Reviews

Job DescriptionELECTRONICS TECHNICIAN Department: Custom Products Manufacturing FLSA Status: Non-exempt Reports to: Sr. Manufacturing Operations Manager Pay Range: $26.00 - $35.00 per hour Location: Rochester, NY The Role: We are seeking a highly skilled and detail-oriented technician to support the assembly, testing, and integration of complex electronic, electro-mechanical, and optical systems. In this role, you will work hands-on with intricate components and assemblies, following precise manufacturing documentation and quality standards to ensure reliable, high-performance products. The ideal candidate brings extensive experience in electronics and optical assembly, strong technical aptitude, and the ability to collaborate effectively with engineering and manufacturing teams. This position is well-suited for someone who excels in a fast-paced, dynamic environment, and takes pride in delivering accurate, high-quality work. The Responsibilities: • Test, integrate and assemble prototype and production level systems/sub-systems (electronic, electro-mechanical and optical) per manufacturing order utilizing strong hand-eye coordination and manual dexterity to handle small parts, wires, and intricate components., • Strictly follow documentation utilizing Arena PLM/MRP system including testing procedures, bills of material, assembly procedures, and rework instructions., • Test and log all results for PCBA boards / board sets, subassemblies and final products for functionality and quality per written instructions., • Communicate regularly with supervisors and engineers on the status of jobs, materials, configuration issues, failures, and non-conforming material., • Utilize MRP system for job-related and operational transactions., • Ability to perform SMT reworks, modifications and board/land repairs as needed (a plus), • Maintain a clean and organized work area. Additional Responsibilities: Other duties as assigned. The Right Person Will Have: • High school diploma or equivalent (i.e., GED), • 5 years' experience in electronics and optical assembly, • High level knowledge of electronics and component types., • High level of dexterity for fine assembly., • Familiarity with optical focusing parameters and procedures., • Ability to read electronic schematics and bills of materials., • Ability to use various power and hand tools., • Ability to use various test equipment e.g. Digital Multi Meter, oscilloscope, digital calipers, etc., • Ability to solder through hole and SMT components down to 0201 package size using RoHS solder., • Good interpersonal, written, and verbal communication skills., • Ability to work independently or on a team., • PC experience including Windows, Linux, MS Office, and other business line systems (MRP, PLM, QMS), • Familiarity with J-STD-001, IPCS-610/620, IPC-7711(rework), ESD-20.20 certifications are a plus The Benefits: • Competitive total compensation, • Medical and dental coverage, • Employer paid basic life, short-term disability, and identity theft coverage, • Voluntary vision, life, long-term disability, accident, critical illness coverage, • 401k retirement contribution, • Paid holidays, time-off, and sick time, • Tuition assistance and employer paid professional development, • Flexible work schedules, • Remote opportunities available, • Complimentary snacks and beverages, • Employer sponsored social events The Company: Since our founding in 1999, D3 Embedded has driven innovation in high-performance embedded systems development. We leverage our expertise in autonomous machines, sensors, imaging, optics, edge computing, algorithms, robotics, and electrification to provide cutting-edge engineering design and low-volume manufacturing services. Headquartered in Rochester NY, we serve a global network of customers and are proudly connected with many technology leaders and Fortune 500 companies. We are interested in bright, creative, and team-oriented individuals exhilarated by the opportunity to transform the world through frontier technologies. Candidates must be eligible to work in the United States. D3 Embedded does not sponsor visas. For more information about D3 Embedded, please visit www.d3embedded.com. Powered by JazzHR 9P0KjyKCmc

Job Description Job purpose: Responsibilities include processes typical to product verification in a machining and assembly environment; measurement of product against design specifications provided on inspection plans and product drawing information using sophisticated and basic measurement devices. Verifying received components meet requirements prior to use. Supporting the calibration process. Assisting Quality Engineering establish inspection plans. Documenting and electronically storing quality records in appropriate network locations. Basic maintenance of inspection equipment. Assisting with the non-conforming material process. Supporting manufacturing personnel with their understanding of measurement techniques. Other items as required. Duties and responsibilities • A skilled position, the Quality Technician is expected to understand the following after investing effort in the role. Specific knowledge will be trained;, • Perform Quality Technician related tasks in a machining and assembly environment in support of meeting the company quality objectives and Manufacturing Operations delivery commitments., • Inspect incoming materials, manufactured components, and finished goods for conformance to internal and/or Customer requirements following AQL and some 100% inspection, utilizing SPC tools. Generation of Discrepant Material Reports when necessary., • Understand flow-down requirements from Customers, how they are communicated to our outside suppliers, how conformity to those requirements are verified during Receiving Inspection, and how conformity to requirements are verified on processes performed in house., • Interface with Purchasing, Engineering and Suppliers in support of discrepant material resolution., • Generate and store computer-based quality related records including the archiving of component and material certifications, certificates of conformance, and First Article Inspection Reports., • Assist with the preparation of First Article Inspection Reports per AS9102. Understand or learn understanding of the Production Part Approval Process (PPAP). • Provide shop floor support to resolve daily quality related product and process issues. Mentor and train manufacturing personnel in proper measurement techniques., • Review quality documentation to ensure product conformance. Recommend improvement and correction to Inspection Plans for supplied and manufactured materials to ensure compliance to Customer drawing and PO requirements., • Control limited life materials such as adhesives to ensure compliance with expiration dates., • Operate CMM and Keyence measurement systems. Train other QA inspectors and technicians in their operation. Attend training for programming these devices., • Support conformance to the Quality Management System with respect to quality inspection needs., • Support Manufacturing Operations delivery commitments to Customers, understanding production timing and prioritization sequencing of work tasks. Strive to support Operations while assuring conformity to product requirements., • Maintain inspection equipment calibrations utilizing calibration records software. Schedule outside services calibration for items not calibrated in house. Ensure verification equipment is working properly. • Obtain Designated Quality Representative Certification, acting on behalf of the certifying Customer as their agent when certifying their product., • Other duties as assigned. Qualifications • Associate degree in technical field or equivalent technical work experience in a manufacturing environment., • 2-5 years of experience manufacturing environment that includes machining and assembly., • Knowledge of computer software programs including Microsoft Office (Word/ Excel / PowerPoint), • Ability to read and understand product drawings that include GD&T requirements., • Experience with sophisticated quality inspection equipment such as Coordinate Measurement Machines, Keyence, laser scanners, and experience with pin gauges, micrometers, calipers, etc., • Experience with layout / surface plate inspection techniques., • Knowledge of statistical sampling plans., • Ability to communicate clearly and effectively, both orally and in writing. Ability to interact well with all levels of personnel throughout the organization as well as suppliers and customers., • Experience working in a regulated industry with certification to AS9100 or ISO9000., • Ability to organize thoughts and prioritize work tasks based on the needs of the operation., • Be able to manage multiple tasks and meet multiple deadlines simultaneously and have a strong sense of urgency., • Be self-motivated, focused, and detail oriented with a positive attitude. Working conditions, • May be exposed to industrial oils, toner, coolants, solvents, lubricants, adhesive and other chemicals. NOTE: All safety precautions will be used., • Plant wide climate control and air conditioning to a steady temperature., • Could work in areas with noise. NOTE: Ear protection available. Physical requirements, • Could require intermittent and long periods of sitting and/or standing., • Some work may be repetitive., • Periodic lifting of materials not to exceed 50 pounds. Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran #ROC Monday - Thursday, 9:30 AM - 7:00 PM; Friday, 7:30 AM - 11:30 AM

Job DescriptionCompany Description Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments (Xplor Pay), and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments. And when you become part of our Xplor Pay Direct Sales team, you also become part of the personal connection that strengthens the relationship people have with Xplor products. Job Description Are you a go-getter who thrives on freedom, flexibility, and unlimited income potential? We’re looking for motivated, self-driven sales professionals to join our growing Xplor Pay Direct Sales team in the payment solutions industry. This is a 100% commission-based opportunity with residual income, perfect for those who want to be in control of their time and income. What You’ll Do: • Go door-to-door or visit local businesses to offer payment processing solutions, • Educate business owners on how to save money and streamline transactions, • Close deals and earn activation bonus and monthly commissions + long-term residuals, • Work independently with full support and training What You Get: • Uncapped commission – top reps earn $100K+ annually, • Residual income – get paid monthly on your active accounts, • Flexible schedule – be your own boss, • Sales training and mentorship provided, • Activation bonuses paid weekly and residuals paid monthly, • Presidents Club Incentive Trip and Annual Sales Conference, • W2 Status, Health benefits and 401K You Are: • A natural communicator and closer, • Comfortable with face-to-face selling, • Resilient, self-motivated, and goal-oriented, • Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor Pay Direct Sales position offers health benefits, 401K match and is a commission-only residual model with a portfolio ownership component. Qualifications We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do. Required qualifications for this role: • Minimum 2 years of business-to-business (B2B), outside sales experience (preferred), • Previous Merchant services or payment processing sales experience would be a big plus, • Strong consultative selling skills with the ability to translate technical payment concepts into clear business value, • Valid current driver’s license and auto insurance, • Be able to work well independently and as part of a team, • Possess the ability to self-source leads through a combination of prospecting, cold-calling, and networking with a true hunter mentality, • You align with our core values, and you are simply a good human Location: You can work fully remote in this position, provided you have eligible working rights, and are able to be in the field of your team region. Additional Information What does it mean to work for Xplor? Our five core values guide us from how we hire and recognize our team members to how we interact with our customers day to day: • Find a better way, • Do the right thing, • Say it straight, • Win together, • Own the outcome If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad. More about us More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. Good to know To be considered for employment, you must be legally authorized to work in the country you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email. To learn more about us and our products, please visit xplor.com/careers/. We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence-enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here. Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. We make it a priority to respond to every applicant.

Job Description Salary Range: $25-$60 (depending on location, education, and certifications) Location: Rochester, NY Shifts: Available hours are Monday-Saturday, 7am-7pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday) Benefits of interpreting with Sorenson: • Flexible Scheduling, • Premium shifts offered to boost hourly wage, • Earn CEU’s, • Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked, • 401K plans with employer contribution, • No scripts, • Resiliency/Vicarious Trauma resources available at no cost, • Company-wide Network, • Transfer and visiting interpreter opportunities to any of the centers across the US or Canada A successful candidate will have: • Ability to pass our required skills assessment, • A high school diploma or GED, • An associate’s or bachelor’s degree (preferred, but not required), • Interpreter certification (as required by local regulations), • 3 years’ experience working as an interpreter (preferred, but not required), • Ability to troubleshoot basic technical issues, • Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment, • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components, • Regular and predictable attendance Job Snapshot: Sorenson Communications is expanding our Video Relay Service (http://www.sorensonvrs.com/). As a result, we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and in Canada. Responsibilities: • Effectively interpret between American Sign Language (ASL) and spoken English, • Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements, • Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct, • Demonstrate full compliance with Sorenson Communications attendance policy, • Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines, • The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position., • Possess the ability to quickly learn and implement new and changing technologies, • Work effectively in a team environment; receive support from and provide support to colleagues, • Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations, • Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment, • Enhance interpreting skills through continued education training, • Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis About Us: • Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people., • Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages. Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Podiatrist who, under the guidance of the Associate Chief Medical Officer, is primarily responsible for improving the quality of life for individuals by ensuring the health and functionality of their feet and lower limbs by providing podiatric management and services to patients. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Podiatrist opportunity. Requirements: The Podiatrist will ensure that: · Confidential, comprehensive, podiatric health care services are provided respectfully and empathetically to all patients. · The highest quality of patient-centered care is delivered. · The physical, social and emotional health of patients and their families are fostered. · Patient access to care is enhanced. Education and Experience Required: · Doctor or Podiatric Medicine (DPM) degree from an accredited institution. · Valid State license to practice podiatry and board certification (or eligibility) in podiatric surgery or medicine. · Current DEA · Current CPR certification through the American Heart Association. · Strong understanding of the healthcare industry, particularly in community health centers and the unique needs of the underserved community. · Strong understanding of foot diseases, disorders, and their treatments. · Experience in working with clients and staff from diverse socio-economic backgrounds. Special Skills, Knowledge Required: · Ability to work creatively and collaboratively with other clinical and non-clinical professionals to achieve organizational objectives · A sophisticated understanding of the social determinants of health and how they impact physical and mental health · Must be willing to travel to difference sites · Excellent communication skills, with the ability to explain complex medical concepts to patients in understandable terms. · Proficient in the use of electronic medical records (EMR) and other healthcare technologies. · Demonstrated ability to work effectively in a collaborative healthcare environment. · Compassionate and patient-centered approach to care, with a commitment to improving patients' quality of life. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. GoNetspeed is looking for a senior network engineer to join our team. This individual should enjoy working multiple projects in a fast paced, team centric environment. Essential Functions:Responsible for the installation, layout, and maintenance of all network gear.Plan, design, analyze, and provide technical support for GoNetspeed's fiber-based network.Conduct research and evaluation of new network technology and recommend purchases of network equipment.Responsible for Windows and Linux based back office systems.Participate in an on-call rotation with other engineers.Assist provisioning and technical support as needed. Required Skills:Successful candidates should possess in-depth working knowledge of Nokia and Cisco network equipment.In-depth knowledge in routing (BGP, OSPF, ISIS), switching, and PON related configurations.Intermediate knowledge in fiber termination specifications.In-depth knowledge of DWDM systems.In-depth knowledge in Unix based scripting and systems management.Excellent project management skills, written skills, and communications skills.Firm understanding of PON networks.Intermediate knowledge of outside plant equipment and terminology.Intermediate knowledge of Carrier Grade NAT.Intermediate knowledge of the building of facilities. Power, space, HVAC, cabling, etc.In-depth knowledge of carrier grade IPAM/DHCP solutions.The ability to learn new technologies quickly.Ability to perform independent system analysis, design, and plan implementation.Attention to detail a must. Education:BS in Information Technology or equivalent education required.5+ years' experience building data networks with at least 2 years in systems engineering. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Benefits: 401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offReferral programVision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Job Description Allient-Rochester (formerly ORMEC Systems, Inc.), a subsidiary of Allient Inc., specializing in motion control systems, including motion controllers, servo drives, motors, and integrated automation solutions is seeking a Director of Operations to join our team in Rochester, New York! Allient-Rochester services the aerospace & defense, medical, semiconductor equipment, e-mobility & logistics, factory & industrial automation, and packaging industries, Allient-Rochester’s tradition of innovation and excellence in motion control continues to grow as part of Allient’s global network of specialized motion and control solutions. We are seeking an experienced and strategic Director of Manufacturing Operations to oversee the end-to-end manufacturing, supply chain, and quality operations for high-reliability power electronics and control systems. This senior leadership role is essential for delivering mission-critical products to highly regulated industries, including semiconductor equipment, medical devices, and aerospace/defense, where precision, compliance, and reliability are paramount.The ideal candidate will act as a "player-coach," blending high-level strategic oversight with hands-on operational management to drive efficiency, mitigate risks, and foster a culture of continuous improvement. This position ensures seamless integration across production, supplier management, and regulatory compliance, aligning with organizational goals for quality, cost, and delivery. Apply now! Responsibilities: • Oversee daily operations of electronics assembly, final box build, functional testing, and burn-in processes to ensure 100% reliability of power electronics and control units built to IPC standards (e.g., IPC-A-610 and J-STD-001)., • Manage the value-add engineering panel and sub-assembly shop, translating custom engineering requirements into high-quality products while optimizing labor, equipment, and resource utilization to handle fluctuating demand across market sectors., • Develop and implement production schedules, strategies, and process improvements to meet targets, reduce cycle times, and eliminate waste in a high-mix, low-to-medium volume environment., • Lead the Quality Management System (QMS), including internal audits, Corrective and Preventive Actions (CAPA), and continuous improvement initiatives., • Serve as the primary lead for maintaining and renewing ISO 9001:2015, ISO 13485, and/or AS9100 certifications, ensuring audit readiness and representation during external registrar or customer audits., • Enforce cascading requirements, such as "Copy Exact!" (CE!) protocols for semiconductor clients, flow-downs of contractual terms, and adherence to industry standards like FDA, NADCAP, and customer-specific regulations., • Manage strategic relationships with Tier 1 and Tier 2 suppliers, including identification, auditing, and oversight for critical components, PCBA fabrication, and services., • Direct all materials management, including procurement, shipping/receiving, kitting, inventory control (e.g., cycle counting and warehouse organization), and alignment with production schedules to prevent bottlenecks., • Develop risk mitigation strategies for long lead times, component obsolescence, and supply chain disruptions common in the power electronics industry., • Lead multi-disciplinary teams across production, engineering, logistics, procurement, and quality functions, fostering collaboration and professional development., • Champion Lean Manufacturing, Six Sigma, and other initiatives to enhance competitive positioning, profitability, and customer satisfaction while maintaining safety and regulatory compliance., • Manage budgets, analyze manufacturing execution issues, and implement solutions to ensure consistent product delivery and operational excellence. Minimum Qualifications: • 8+ years in operations or manufacturing management within the electronics industry, with a proven track record in power electronics, industrial controls, or similar high-reliability products., • Deep technical knowledge of power electronics (high voltage/current), control systems, electronic test methodologies, and standards like IPC-A-610., • Experience in highly regulated industries such as semiconductor (Copy Exact), medical (FDA/ISO 13485), or aerospace/defense (AS9100/NADCAP)., • Direct experience managing ISO certifications, rigorous change control, and QMS oversight., • Demonstrated leadership in managing cross-functional teams and proficiency in ERP/MRP systems (e.g., MS Dynamics, SAP, Oracle, or NetSuite)., • Bachelor's degree in Engineering, Supply Chain Management, or a related technical field; advanced degree (e.g., MBA) preferred., • Lean Six Sigma Green or Black Belt certification preferred, • Strong understanding of soldering and inspection standards (e.g., J-STD-001) preferred, • Familiarity with advanced manufacturing technologies and strategies for scaling operations in electronics manufacturing preferred. Work Environment: • This role involves a combination of office-based strategic planning and hands-on oversight on the manufacturing floor, which may include exposure to noise, chemicals, and machinery requiring personal protective equipment (PPE)., • Occasional lifting or handling of equipment up to 50 lbs may be required, along with standing or walking for extended periods., • Travel (up to 20%) may be necessary for supplier audits, customer meetings, or industry conferences., • The position is primarily onsite to support operational needs, with potential for limited hybrid flexibility depending on business requirements Don't let this opportunity pass you by - APPLY TODAY! To learn more about Allient Inc. visit www.Allient.com Allient Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Job Description Position: Material Control Specialist Location: Rochester, NY Employment type: Part-time, Non-exempt Compensation: $20-$25/hour About Us Conexa Technologies is a subsidiary of CS Contract Solutions, LLC., a leading telecommunications vendor in the United States. One of our specialties is long-term, project-based staffing solutions. Our network spans 24 states, employing over 350 technicians, engineers, and construction specialists for both outside and inside plant projects. Our team works diligently to uphold our standard of excellence. Why Work for CS Contract Solutions? At CS Contract Solutions, our mission is to empower our employees to deliver exceptional results through innovation, collaboration, and unwavering commitment to excellence as we work together to build out the nation's fiber optic networks of tomorrow. We strive to cultivate a culture that fosters creativity, integrity, and continuous learning. What we offer • Competitive base pay, • Ongoing training and development, • Opportunities for career growth and advancement, • A dynamic and supportive work environment Our Core Values At CS Contract Solutions, we operate under a defined set of core values. To work here, you'll need to align with them--these are more than words on a wall; they guide how we show up every day: • Honesty and Integrity, • Attitude over skills, • Courage in Communication, • The 3 Es: Effort, Energy, and Execution, • Keep Your Axe Sharp What we're looking for The Material Control Specialist position is a part-time role based in Rochester, NY and will focus on inventory management within the Rochester warehouse as well as transportation of materials from Connecticut. Other responsibilities for the Material Control Specialist may include customer service, requisitioning, Inventory management and all related system transactions for the provisioning of this material. The ideal Material Control Specialist takes pride in doing their best every day to deliver a quality product; anticipates customers’ needs, offering solutions for today and tomorrow; and listens to understand and not to respond. Responsibilities • Must be fully trained and familiar with every function involved in the daily operations of the storeroom., • Process orders timely and accurately for customer’s needs., • Process material transactions and annual inventory efficiently through PeopleSoft., • Manage the logistics of repaired materials, warranty check and ensures equipment is repaired in a timely fashion., • Maintain inventory levels in the most efficient and cost-effective manner., • Unload and receive materials, including central office, business systems, exempt, miscellaneous project and Outside Plant materials including cable, poles, and steel pipe, and other materials as required., • Process requisitions for materials needed by employees and contractors as directed by management., • Handle customer needs at the counter and/or cable yard timely and efficiently., • Notify other departments/customers upon arrival of ordered materials., • Receive, clean, and store used or returned items and/or equipment taken out of service and returned to inventory., • Operate the forklift in a safe and efficient manner; maintain forklift certifications., • Maintain storeroom shelves and cable yard in a neat and orderly fashion. This includes the efficient arrangement of all materials in both the storeroom and cable yard. The materials are to be stored in a systematic manner so all personnel can effectively work in the area., • Drive company vehicle when required., • Package, label and ship materials to other locations as required. Maintain all logs accurately., • Assist other areas of the Purchasing & Material Control department as required or as directed by Management., • Perform all tasks in a safe manner. Wear appropriate clothing including but not limited to hard hats and steel toed safety shoes where required., • Move and/or lift weights of 100 pounds or more. The job may entail other physical demands/requirements not listed here which employees must be able to successfully perform as essential functions of this job., • May be required to oversee special projects and perform additional duties and tasks as required by the Company. Qualifications and Educational Requirements • High school diploma or equivalent such as the GED from an accredited educational institution., • Valid state driver’s license and satisfactory driving record, able to maintain insurance., • Certified Fork Truck Operator, or able to be certified within 30 days or at the earliest opportunity given availability of a trainer., • Strong written and verbal communication; mathematical and problem solving skills with regard to inventory, • Demonstrated Customer service and team building skills, • General computer skills required with the ability to operate Microsoft Word, Excel, and Lotus Notes email. Must be able to process material control and requisition transactions and perform general inquiries within PeopleSoft. CS Contract Solutions considers all applicants for employment without regard to race, religion, gender, sexual orientation, national origin, age, disability, or status as a US military veteran in accordance with federal law. In addition, we comply with applicable state and local laws prohibiting discrimination in employment wherever it maintains facilities. We also provide reasonable accommodation to individuals with a disability in accordance with applicable laws. CS Contract Solutions is committed to a drug-free workplace.

Job Description Overview Who we are— Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Here’s what Transcat has to offer— • Work that matters, • A values-based culture where people care about each other and the work they do together, • Flexibility, • Training and development to accelerate learning and career advancement, • Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE! Position Summary The Senior Network Engineer designs, implements, and manages Transcat’s complex network infrastructure to ensure high availability, security, and optimal performance. This role acts as a technical leader within the IT Infrastructure department, responsible for strategic network planning, secure network design and architecture, solving complex problems, supervising implementations, and mentoring junior engineers. This position requires the candidate to work onsite at our Rochester, NY facility for a minimum of three days per week, with the remaining days offering flexibility for remote work. Responsibilities • Design and architect scalable, secure, and resilient network solutions aligned with business objectives., • Install, configure, and maintain advanced network hardware and software, including routers, switches, firewalls, load balancers, virtual networking appliances/gateways and wireless access points., • Troubleshoot and resolve complex network issues involving routing, switching, security, and connectivity to minimize downtime., • Ensure the design, implementation, and maintenance of secure network architectures, including firewalls, VPNs, IDS/IPS, and zero trust models, while proactively identifying and mitigating threats through continuous monitoring, incident response, and compliance with industry standards and regulatory requirements., • Oversee network upgrades, migrations, and new technology implementations, ensuring minimal disruption., • Monitor network performance and proactively recommend improvements for scalability and efficiency., • Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures., • Collaborate closely with cross-functional teams including security, systems, and application groups., • Provide mentorship and technical guidance to other Infrastructure Engineers and IT staff., • Stay current with industry trends, emerging technologies, and best practices related to networking and network security., • Participate in capacity planning and disaster recovery preparedness., • Serve as an escalation point for troubleshooting and resolving critical network incidents., • Maintain compliance with industry regulations and organizational policies., • After hours and ability to be on call as required., • Ability to travel to other Transcat facilities to perform network maintenance as needed., • Model the Company’s values to influence others to perform in an aligned manner., • Other duties as assigned Qualifications Required Knowledge, Skills, and Abilities • Experience with software-defined networking (SDN) and SD-WAN technologies., • Familiarity with automation and scripting languages (Python, Ansible, PowerShell)., • Prior experience leading network projects and mentoring teams., • Knowledge of compliance and security frameworks like CIS Critical Security Controls, PCI-DSS, ISO 27001, or NIST. Education and Experience • 5-7 years of hands-on experience in network engineering roles., • Bachelor’s degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and relevant experience., • Relevant certifications such as Cisco CCNP/CCIE, Juniper JNCIP, Palo Alto PCNSE, or Aruba ACSP preferred., • Deep knowledge of networking protocols (TCP/IP, BGP, OSPF) and technologies (MPLS, SD-WAN, SSE), routing, switching, and firewall management., • Experience with enterprise-grade network hardware such as Aruba or Cisco., • Experience with Zero Trust Network Access (ZTNA) solutions (e.g., Zscaler), • Strong expertise in network security practices., • Proficiency with network monitoring and management tools (e.g., SolarWinds)., • Exceptional troubleshooting and analytical skills., • Excellent communication and leadership abilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Equal Opportunity and Non-Discrimination Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety. Contingencies All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

Job Description SUMMARY: Collaborating closely with the Director of Vision Services and providers within the department, the Occupational Therapist (OT) provides comprehensive vision rehabilitation services to participants with vision loss. The OT will assess a participant’s functional vision, develop an individualized treatment plan, and implement strategies that allows a participant to improve their ability to perform daily living activities. The OT also educates clients, families, and caregivers on adaptive techniques, assistive technology, and environmental modifications to promote safety and independence. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conduct evaluations, develop treatment plans, and prepare and deliver direct services to individuals. - 80%, • Conduct Evaluations: Perform comprehensive functional vision assessments and occupational performance evaluations to determine the impact of vision impairment on daily tasks., • Develop treatment plans: Create individualized, goal-oriented, person-centered intervention plans that address functional challenges caused by vision loss., • Train adaptive techniques: Instruct participants in the use of compensatory strategies, such as eccentric viewing, to make the most of their remaining vision., • Recommend adaptive equipment: Assess and train participants on a wide range of assistive and adaptive devices, including magnifiers, reading stands, talking devices, electronic readers, and computer software., • Assistive Technology: Educate participants on the utilization of accessibility tools on smart phones, tablets and computers to allow for independence in the management of daily living activities and/or work activities. Have a working knowledge of apps relevant to those with vision loss., • Suggest environmental modifications: Evaluate a participant’s home, work, or school environment and recommend changes to increase safety and function. This includes adjusting lighting, increasing color contrast on important items, and removing fall hazards., • Educate clients and families: Teach participants and their support network how to manage vision loss effectively. This includes offering guidance on daily living skills like cooking, medication management, and grooming., • Maintain documentation. Keep timely and accurate records of participant assessments, treatment plans, progress, and billing information. Provide assessments and progress notes that will substantiate associated insurance claims., • Provide Oversight on Medical Billing for OT and Resolve Rejected Claims – 5%, • Through EMR system, respond to any rejected claims and provide necessary details to resolve., • Collaborate with interdisciplinary teams. 5%, • Work closely referring doctors, orientation and mobility specialists, vision rehabilitation therapists and the team to ensure coordinated care. Participate in the delivery of group training as needed., • Stay current on practice. – 5%, • Collaborate with fellow providers to maintain an understanding of current devices, tools and techniques. Pursue continuing education to maintain professional knowledge and stay informed about the latest techniques and technologies in vision rehabilitation., • Participate in the delivery of Vision Services classes. – 5%, • Provide group instruction for classes that are Vision Services initiatives. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION and/or EXPERIENCE: • Education: A master's degree in Occupational Therapy from an accredited program is required., • Licensure: Must hold a current, unencumbered state license to practice as an Occupational Therapist., • Certifications:, • National Board for Certification in Occupational Therapy (NBCOT) certification is required., • Specialty certification in low vision, such as the American Occupational Therapy Association's (AOTA) Specialty Certification in Low Vision (SCLV) or the Occupational Therapist Certified in Adult Vision Rehabilitation (OTCAVR) is preferred., • Experience: Previous experience working with individuals with visual impairments and/or in a clinical rehabilitation setting is highly desirable. INTERPERSONAL SKILLS: The OT will possess: • Strong verbal and non-verbal communications and the ability to explain interventions, instructions and feedback in ways that participants and their caregivers can understand., • Flexibility and adaptability in approaches based upon participant circumstances and preferences., • Collaborative approach to service delivery, involving the participant, their caregiver and other service providers in the planning and execution of services., • Motivational skills to inspire participants to engage in therapies to pursue their goals., • The ability to maintain confidentiality and act with integrity in all situations. COMPUTER SKILLS: Must be proficient with computers, specifically Microsoft Office, electronic medical records platforms and case management systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to commute to participants’ homes, places of recreation, community locations and workplaces to deliver services. The employe will regularly work on a computer among case management systems, medical records systems and within Microsoft Office programs. The OT will regularly carry a kit including assistive devices and equipment and be able to place items as appropriate in participant locations. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary based upon participant’s setting and will require a high degree of flexibility, adaptability, and readiness to modify based upon location and participant preferences. Referrals require the ability to work efficiently, with high attention to detail. The noise level in the work environment is variable based upon the participant.

Job Description Position: Fiber I&R Technician – New York Location: Rochester, New York Employment type: Full-time Compensation: Production-based About Us Conexa Technologies is a subsidiary of CS Contract Solutions, LLC., a leading telecommunications vendor in the United States. One of our specialties is long-term, project-based staffing solutions. Our network spans 24 states, employing over 350 technicians, engineers, and construction specialists for both outside and inside plant projects. Our team works diligently to uphold our standard of excellence. Why Work for CS Contract Solutions? At CS Contract Solutions, our mission is to empower our employees to deliver exceptional results through innovation, collaboration, and unwavering commitment to excellence as we work together to build out the nation's fiber optic networks of tomorrow. We strive to cultivate a culture that fosters creativity, integrity, and continuous learning. What we offer • Competitive base pay, • Medical, Dental, and Vision insurance, • 401(k), • Ongoing training and development, • Opportunities for career growth and advancement, • A dynamic and supportive work environment Our Core Values At CS Contract Solutions, we operate under a defined set of core values. To work here, you'll need to align with them--these are more than words on a wall; they guide how we show up every day: • Honesty and Integrity, • Attitude over skills, • Courage in Communication, • The 3 Es: Effort, Energy, and Execution, • Keep Your Axe Sharp What we're looking for An experienced Fiber I&R Technician – New York for the installation and repair of residential and commercial telecommunications equipment throughout the state. The ideal Fiber I&R Technician – New York listens to understand, anticipates customer’s needs for today and the future, and takes pride in doing their best every day to deliver quality product. Responsibilities • Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers., • Ensuring adequate performance of internet, phone and if applicable, television services, • Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction., • Place aerial or buried fiber optic drops and install interior and exterior wiring., • Observe all safety rules and OSHA regulations., • Work outdoors in all weather, in confined spaces, and at heights by using/setting up various types of ladders., • Teamwork - Assist other technicians in the performance of their duties when requested., • Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers., • Have an ability to adapt to new processes and new information frequently., • Use internal systems for work order notation and timekeeping., • Keep customer appointments., • Maintain minimum acceptable metrics with Repeats, Productivity, and Completions., • The ability to relocate throughout different regions of Northern CA periodically, to maintain the client’s work volumes., • May be required to complete additional relevant duties and tasks as required by the Company. Qualifications and Educational Requirements • High school diploma or equivalent such as the GED from an accredited educational institution., • 1+ year Fiber optic internet and home phone service experience., • Must have own company required tools and safety equipment to perform the job., • Must have own truck, van, or SUV with a ladder rack and minimum liability insurance of 100/300/100., • Android smartphone, Samsung Galaxy S23 smartphone or newer, is required., • Laptop with Microsoft Excel is required., • Lift up to 80lbs unassisted., • Effective communication skills and ability to multi-task., • Excellent interpersonal skills and teamwork., • Must pass background check, MVR screen, and drug test., • Must be accountable and dependable., • Must have the ability to work overtime and on weekends depending on the needs of the customer. Compensation The pay is production based. Rates will be provided upon resume submission. CS Contract Solutions considers all applicants for employment without regard to race, religion, gender, sexual orientation, national origin, age, disability, or status as a US military veteran in accordance with federal law. In addition, we comply with applicable state and local laws prohibiting discrimination in employment wherever it maintains facilities. We also provide reasonable accommodation to individuals with a disability in accordance with applicable laws. CS Contract Solutions is committed to a drug-free workplace.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Allient-Rochester (formerly ORMEC Systems, Inc.), a subsidiary of Allient Inc., specializing in motion control systems, including motion controllers, servo drives, motors, and integrated automation solutions is in growth mode and currently seeking a Senior Embedded Software Engineer to join our team in Rochester, New York! Allient-Rochester services the aerospace & defense, medical, semiconductor equipment, e-mobility & logistics, factory & industrial automation, and packaging industries, Allient-Rochester’s tradition of innovation and excellence in motion control continues to grow as part of Allient’s global network of motion and control solutions. The Senior Embedded Software Engineer researches, designs, and develops embedded software systems in collaboration with hardware product development. This role requires a high level of independence and leadership, particularly in complex projects, and involves managing the full software development lifecycle, contributing to technology strategy, on-time delivery of software projects, and mentoring junior engineers. Apply now! Responsibilities: • Design, implement, and optimize embedded motion control, servo, and I/O systems to meet aggressive performance, determinism, and reliability requirements., • Own critical subsystems within larger product architectures., • Serve as a technical authority for EtherCAT and real-time fieldbus architectures., • Lead the design and implementation of high-performance communication stacks, synchronization strategies, and distributed systems between controllers and drives., • Lead integration and optimization of multiple industrial protocols. Ensure robust interoperability with third-party systems and controllers., • Contribute to and own portions of system-level architecture for embedded platforms, spanning firmware, real-time OS, communication layers, and hardware/firmware boundaries., • Translate high-level architectural direction into robust subsystem designs that scale across products., • Research and integrate new technologies to enhance product capabilities., • Coordinate technologies with industry partners and vendors; interface with vendors to select/customize purchased software, support programs, and hardware such as single board computers., • Investigate and resolve software issues, implementing enhancements and optimizations., • Oversee all phases of software development (design, coding, testing, documentation, deployment, and maintenance)., • Create and maintain verification and regression tests for all aspects of the design of developed products., • Manage projects independently, adapting to complexity and scale., • Support a culture of continuous improvement and innovation within the team, engaging in advanced training and professional development initiatives., • Collaborate with cross-functional teams to ensure cohesive system design and support the alignment of software development projects with organizational goals and product roadmaps., • Adhere to best practices in software development and documentation, ensuring compliance with industry standards and regulatory requirements., • Stay updated with emerging technologies and methodologies to contribute to efficiencies and competitive advantages in software engineering processes., • Provide mentorship and technical guidance to junior engineers., • Contribute to technology roadmaps and strategic planning for software development., • Lead efforts in continuous improvement, innovation, and best practices., • Lead and actively participate in all phases of the product lifecycle—architecture, implementation, review, documentation, testing, release, and long-term maintenance., • Own complex problem investigations in the field and drive root-cause analysis and systemic improvements., • Support coordination across teams, including hardware, QA, and product management., • As a Team Leader, oversee the daily operations of the software engineering team, including task assignments, performance monitoring, and technical guidance (as assigned)., • As a Product Leader, take ownership of a specific product line’s software development, documentation, testing, maintenance, quality, and support (as assigned). Minimum Qualifications: • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field., • 10+ years of professional experience in embedded software/firmware development., • Demonstrated ownership of complex embedded systems or product architectures in production environments. Technical Skills Required: • Expert-level experience with embedded system design and real-time programming., • In-depth knowledge of EtherCAT protocols and real-time communication systems., • Strong understanding of industrial Fieldbus technologies and their application, including CANopen, Modbus/TCP, Ethernet/IP, and PROFINET., • Expertise in Linux, Unix, and real-time operating systems., • Proficiency with Windows operating system and computer operation., • Proficiency in C, C++. • Proficiency with software development tools, version control systems, and agile methodologies., • Must be a U.S. person due to ITAR regulations. Technical Skills Desired: • Experience with Embedded control system integration:, • Motion control algorithms and systems., • ROS 2, with a focus on motion control and servodrive interfacing., • RTOS for embedded controllers (eg. FreeRTOS) . o Computer-based industrial automation motion controllers and soft-PLC., • Serial encoders (e.g., EnDat, BiSS, SSI). • Knowledge of programming in IEC 61131-3, related development tools, and Relay Ladder Logic., • Proficiency in Python and C#., • Experience with QNX Neutrino or other POSIX-based operating systems., • Knowledge of FPGA architecture and design., • Ability to design, build, and maintain sophisticated hardware test platforms for electronics and motion systems. Additional Required Competencies: • Strong problem-solving and analytical skills., • Ability to work independently and lead projects effectively., • Excellent verbal and written communication skills., • Commitment to quality, efficiency, and innovation., • Experience in cross-functional team collaboration Don't let this opportunity pass you by - APPLY TODAY! To learn more about Allient Inc. visit www.Allient.com *Allient Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionJob Description The SHIFT Marketing Internship is an opportunity like no other. Here you will have the opportunity to learn and develop crucial skills in sales, persuasion, work ethic, and professional communication. Completing the SHIFT internship will allow you to fill your resume with real numbers, data and professional experiences. These accomplishments you will have throughout the SHIFT internship will demonstrate and boast the skills you have acquired as you move forward with your career. Don’t wait, get a head start and SHIFT your future today! Responsibilities & Expectations • Develop, refine and master sales skills in order to generate revenue, • Learn how to effectively use sales technologies such as CRM’s, • Successfully engage with clients and provide necessary support for success, • Promote like-minded success through friendly competition and growth mindset training, • Be coachable, • Promote positivity and creative thinking in order to help your team's sales and customer service processes, • Demonstrate learned sales skills and abilities Qualifications & Skills • Verbal communication, • Organization, • Scheduling, • Time management, • Professionalism, • Customer focus Earnings & Company Benefits • Average First Year Intern earns $13,000-$26,000 in commission (Realistic opportunity to make more), • Average returning intern improves commission by more than 40%, • Multiple extra bonuses, competitions, incentives/prizes and opportunities are available, • Housing/furniture set up for interns in our markets upon internship offer acceptance, • Networking, • Potential full-time hire upon completion of internship, • The opportunity to network with like-minded Indvidual's from all over the country! E04JI802mqqn406zafp

Job DescriptionSENIOR EMBEDDED SOFTWARE ENGINEER Department: Product Design Services FLSA Status: Exempt Reports to: Operations Manager Pay Range: $93,000 - $125,000 annually Location: Rochester, NY The Role: D3 Embedded is seeking an experienced Senior Embedded Software Engineer to lead the design, development, and optimization of software for embedded systems. This role involves architecting and implementing firmware solutions, debugging complex system issues, and ensuring high performance and reliability. The ideal candidate has extensive experience with embedded C/C++, real-time operating systems (RTOS), Linux operating systems (Ubuntu, Yocto, etc), microcontroller architectures, System on Chip SoC architectures, and low-level hardware interactions. Strong problem-solving skills, leadership traits, and the ability to mentor junior engineers are essential. This position plays a critical role in driving innovation and advancing embedded technology in our products. The Responsibilities: • All phases of the product development cycle including:, • requirements definition and architecture, • software design and development, • Software implementation, • hardware bring-up, software/hardware integration, • verification and validation, and customer support, • Embedded processors running real-time operating systems or Embedded Linux on custom electronics., • Technical tasks including;, • assisting with board bring-up, • developing driver and application-level code, • system verification, • Conduct and oversee code reviews, unit testing, debugging, and software/hardware integration., • Technical direction and leadership in a non-supervisory capacity for complex engineering projects, • Support project planning efforts including task definition and work effort., • Develop and evaluate plans and criteria for various projects and activities you will do., • Embedded Linux platforms, • Open-source Linux and associated SDKs, • GCC/GNU toolchain, • Developing & identifying tools / methods for better design reuse & process improvement, • Design reviews and technical oversight, • Coaching & mentoring less experienced engineers Additional Responsibilities: Other duties as assigned The Right Person Will Have: • Bachelor of Science in Computer Science, Computer Engineering, Electrical Engineering discipline and/or equivalent years of experience, • Minimum 5 years of experience in Embedded Software role, • Excellent problem solving & troubleshooting skills., • Ability to read schematics and debug digital hardware using oscilloscope, logic analyzer, or similar tools for troubleshooting., • Experience writing embedded device drivers, • Experience debugging embedded platforms, • Knowledge of embedded software and firmware development, including C and C++., • Up to date experience with Embedded Linux platforms, configuration, board support package, kernel drivers, and device tree, • Experience using GIT version control system, • Experience developing with GCC/GNU toolchain, • Experience with embedded camera and video processing is desirable., • Self-Driven personality, • Capable of a big picture, system-oriented approach, • Solid technical leadership skills, • Strong communication and interpersonal skills. The Benefits: • Competitive total compensation, • Medical and dental coverage, • Employer paid basic life, short-term disability, and identity theft coverage, • Voluntary vision, life, long-term disability, accident, critical illness coverage, • 401k retirement contribution, • Paid holidays, time-off, and sick time, • Tuition assistance and employer paid professional development, • Flexible work schedules, • Remote opportunities available, • Complimentary snacks and beverages, • Employer sponsored social events The Company: Since our founding in 1999, D3 Embedded has driven innovation in high-performance embedded systems development. We leverage our expertise in autonomous machines, sensors, imaging, optics, edge computing, algorithms, robotics, and electrification to provide cutting-edge engineering design and low-volume manufacturing services. Headquartered in Rochester NY, we serve a global network of customers and are proudly connected with many technology leaders and Fortune 500 companies. We are interested in bright, creative, and team-oriented individuals exhilarated by the opportunity to transform the world through frontier technologies. Candidates must be eligible to work in the United States. D3 Embedded does not sponsor visas. For more information about D3 Embedded, please visit www.d3embedded.com. D3 Embedded is committed to fostering a diverse work environment and proud to be an Equal Opportunity Employer. We consider and hire applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. D3 Embedded participates in E-Verify, a federal program that confirms employment eligibility upon hire. Powered by JazzHR 25T2NSJnxs

Job DescriptionSalary: $80,000-$135,000 Senior Software Engineer - NAVWAR Rochester, NY The Opportunity: As a Senior Software Engineer, you will contribute to implementing technical solutions for Navigation Warfare and related technologies. Your role will involve research and development efforts to implement new features, execute platform integrations, and ensure the validation and verification of system performance. You will collaborate closely with cross-functional teams to deliver robust, high-quality systems. This position reports to the Software Engineering Manager, based in our Rochester, NY office. Our Technology: Safran Federal Systems providesResilient Positioning, Navigation and Timing (R-PNT)solutions and custom engineering services to U.S. Government agencies, defense organizations and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies. How I will Contribute: • Develop software for high performance navigation warfare systems., • Validate, test, and document new or existing codebases, • Communicate with sensors and other hardware systems, including low latency and precision time applications., • Optimize code for deployment on devices with constrained computing power and storage, • Provide on-site technical expertise during system deployments, troubleshooting, and performance optimization., • We value individuals who are proactive, structured, and analytical problem-solvers., • You should enjoy working closely with a small team of specialists, where collaboration is key to our success. What You Bring to the role: • Minimum of 4 years of experience in SW development or Aerospace engineering., • Bachelors Degree (B.S.) in Computer Engineering, Aerospace Engineering, Software Engineering, or related engineering degree from an accredited institution is required., • Experience with modern C/C++, Qt, Linux, networking protocols, and Python is required., • Knowledge of Git, Gitlab, or equivalent source control and CI/CD tools required., • Experience with software architecture, open architecture, and software design, • Experience with GNSS receivers, SDRs, and other navigation systems/sensors preferred., • Experience building latency-sensitive systems, with a strong understanding of low-level performance factors such as memory management, CPU cache behavior, concurrency, and network I/O optimization., • Experience working with digital hardware (usage of flashers, JTAG, oscilloscopes, etc.) preferred., • Speaking/ Presentation/ Dialogue Skills white board, small and large group presentations; high degree of comfort speaking senior military and staff personnel;ability to communicate effectively with both technical and non-technical individuals; intuitive ability to pivot from presentation to dialogue as appropriate., • Demonstrated strong customer focus, ownership, urgency, and drive, with the ability to adapt quickly to new technologies. Self-motivated, and ability to self-prioritize effectively to achieve goals, comfortable with ambiguity. • Secret level security clearance required or able to be obtained within one year of hire is preferred., • US Citizenship required, • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., • Must be able to remain in a stationary position 50% of the time. About Safran Federal Systems Safran Federal Systems has been awarded as aWinner of the USA Today and Rochester Metro Area Top Workplaces 2025 Award. In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Orolia Defense & Security spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors. In August of 2019, Orolia Defense & Security acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X's portfolio was an ideal fit and has helped to enhance Safran FS's overall offerings. The acquisition enabled Talen-X's existing resources, operations, and capabilities to be scaled and accelerated to better support the warfighter. Read the press releasehere. Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense & Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Job Description About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the engineering and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered materials. With more than 130 years of innovation, Arnold serves industries including aerospace, defense, medical, energy, and automotive. Arnold partners with customers worldwide to deliver mission-critical solutions that enable advanced technologies and drive progress. Position Summary Arnold Magnetic Technologies is seeking an IT Service Desk Supervisor to support and oversee day-to-day end-user IT support operations. Reporting to the IT Infrastructure Manager, this role is responsible for actively managing and resolving service desk tickets while supervising three remote service desk technicians. This is a hands-on operational role with a strong focus on ticket management, troubleshooting, and end-user support. The supervisor will personally handle a significant portion of incoming incidents and requests for local users while coordinating process standardization, workload distribution, escalation, and service quality across the global service desk team. The IT Service Desk Supervisor ensures timely ticket resolution, maintains service levels, supports continuous improvement of support processes, and serves as the primary escalation point for complex end-user issues. The role is based in Rochester, NY, and includes direct on-site end-user support responsibilities in addition to managing remote support resources. Key Responsibilities Service Desk Ticket Management • Actively monitor, triage, and resolve incoming service desk tickets, ensuring timely response and resolution., • Provide hands-on troubleshooting and support for hardware, software, network access, and enterprise applications., • Ensure all tickets are properly categorized, prioritized, documented, and closed according to established procedures., • Maintain ownership of tickets through resolution, ensuring consistent communication and updates to end users., • Identify recurring issues and escalate systemic problems to the appropriate infrastructure or application teams., • Ensure adherence to defined service level expectations for response and resolution times., • Manage ticket backlog to maintain service levels and minimize aging tickets. Service Desk Supervision • Supervise three remote service desk technicians located in the United States and the United Kingdom, ensuring effective daily operations and balanced workload distribution., • Provide day-to-day guidance, coordination, and oversight of remote support staff., • Work closely with the IT Infrastructure Manager to define, develop and implement key performance indicators (KPIs) for the global team and to establish targets for continuous improvement., • Review ticket activity and service quality to ensure consistent support standards., • Conduct regular check-ins, coaching, and performance feedback for remote team members., • Assist with scheduling, workload prioritization, and escalation management., • Ensure remote technicians follow established documentation, ticketing, and escalation procedures., • Lead global service desk team in the implementation & documentation of standard processes and procedures, in collaboration with the IT Infrastructure Manager. End-User Technical Support • Provide direct technical support to end users at the Rochester location and remotely for other company sites., • Support and troubleshoot:, • Windows desktop and laptop systems, • Microsoft 365 and common enterprise applications, • Network connectivity and VPN access, • Printers and peripheral devices, • Mobile devices and endpoint security tools, • Install, configure, and maintain user hardware and software., • Assist with workstation deployments, hardware replacements, and new employee onboarding., • Provide support for conference room technology and collaboration tools. Escalation & Issue Resolution • Serve as the primary escalation point for complex or high-impact service desk incidents., • Work closely with infrastructure, security, and application teams to resolve escalated issues., • Ensure timely follow-through and communication on escalated problems., • Assist with root-cause analysis for recurring incidents. Service Desk Process & Documentation • Maintain accurate documentation for troubleshooting procedures, standard operating procedures, and support workflows., • Contribute to development and maintenance of a service desk knowledge base., • Ensure tickets include proper documentation to support knowledge sharing and future resolution., • Promote consistent use of service desk tools and processes across the team. Service Quality & Continuous Improvement • Monitor service desk metrics such as:, • Ticket volume, • Response time, • Resolution time, • Backlog aging, • First contact resolution, • Identify opportunities to improve support efficiency and user experience., • Recommend improvements to ticket routing, workflows, and support processes., • Assist in implementing automation, knowledge articles, and self-service capabilities to reduce ticket volume. Collaboration & Communication • Communicate clearly with users regarding ticket status, resolutions, and expected timelines., • Coordinate with IT Infrastructure, Security, and Applications teams to ensure smooth escalation and resolution., • Support the IT Infrastructure Manager in maintaining consistent service desk operations and performance., • Provide input on service desk improvements, tools, and support strategies. Qualifications Required • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience., • 3–6 years of experience providing IT service desk or end-user technical support., • Experience working in a ticket-driven IT support environment., • Prior experience coordinating or supervising small technical teams., • Strong hands-on troubleshooting experience with Windows systems and enterprise software., • Experience with ITSM or ticketing platforms such as ServiceNow, Freshservice, or Jira Service Management., • Strong problem-solving and diagnostic skills., • Excellent written and verbal communication skills., • Ability to prioritize multiple support requests in a fast-paced environment., • U.S. Citizenship required due to access to export-controlled technology and data under ITAR, EAR, and FCI/CUI regulations. Preferred • Experience supporting manufacturing or industrial environments., • Familiarity with ITIL service management concepts., • Experience supporting users across multiple locations., • Experience documenting knowledge base articles and support procedures. Working Conditions • Full-time, Monday–Friday., • Office-based role in Rochester, NY, with regular hands-on support responsibilities., • Occasional after-hours support may be required to address critical incidents., • Occasional travel to other company sites may be required., • May require entering manufacturing areas where PPE such as safety shoes and eye protection must be worn., • The employee may occasionally be required to lift and/or move up to 50 pounds., • May occasionally require the use of ladders or lifts; all use must follow established safety procedures and required training. #CORP #LI-Onsite Arnold Magnetic Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.