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Executive Assistant to Host of a Top 50 Podcast in the US Hybrid – Hoboken, NJ (Studio-Based + Remote Flexibility) Compensation: $6,000/month (1099 Contractor) Type: Full-Time (Contract) Reports To: Host / Founder About the Opportunity We are partnering with the host of a Top 50 Podcast in the US, a rapidly growing media platform featuring conversations with world-class guests across business, performance, health, and culture. This is a unique opportunity to step in as the first Executive Assistant hire, working directly alongside the Founder and helping build the operational backbone of a high-growth podcast and media brand. This role requires a high level of ownership, responsiveness, and flexibility — including being on-call and adaptable to changing weekly demands. The Role You will act as the right hand to the Host, owning day-to-day execution across scheduling, guest coordination, content operations, and business support. This is a high-trust, high-responsibility role where you are expected to take initiative, stay organized under pressure, and ensure nothing falls through the cracks. Key Responsibilities Executive & Calendar Management • Own and manage Julian’s calendar — ensuring all priorities, meetings, and recordings are executed seamlessly, • Act as a gatekeeper and operator — making sure everything that needs to get done, gets done, • Take calls on behalf of Julian when needed Guest Coordination & Experience • Serve as the main point of contact for all podcast guests (pre, during, and post interview), • Coordinate guest scheduling, confirmations, and follow-ups, • Manage travel logistics including flights and hotels for guests, • Handle guest outreach and booking in coordination with internal team members Podcast & Content Operations • Coordinate with the lead editor on content posting, metadata, and distribution, • Manage social media posting workflows (Instagram strongly preferred), • Ensure content timelines and deliverables are executed consistently Business & Operational Support • Handle all email communication (inbound and outbound), • Support payroll and general business management tasks, • Manage advertiser pipeline (vetting and organizing inbound opportunities), • Handle PR-related tasks as they arise, • Execute business-related purchases on behalf of the Founder Team Coordination • Work closely and communicate daily with internal team members, • Collaborate across content, operations, and production On-Call & Lifestyle Support • Be available on-call via phone, email, or text as needed, • Maintain flexibility — weekly schedule and demands may shift, • Be ready to be physically present at the Hoboken studio when required Miscellaneous Execution • Handle ad hoc tasks quickly and efficiently, • Operate with urgency and strong attention to detail across all responsibilities What We’re Looking For • Experience as an Executive Assistant, Operations Coordinator, or similar role, • Strong proficiency across Google Workspace (Docs, Sheets, Calendar, etc.), • Highly organized with exceptional attention to detail, • Strong communication skills and high emotional intelligence (EQ), • Ability to manage multiple priorities in a fast-paced environment, • Social media savvy, especially with Instagram, • Self-starter with a proactive, solution-oriented mindset, • Comfortable operating in a non-corporate, creative environment Ideal Candidate Traits • Extremely trustworthy and reliable, • Highly responsive and adaptable, • Strong sense of ownership and accountability, • Comfortable working closely with a founder in a dynamic setting, • Motivated, hungry, and excited to grow with the role over time Logistics & Expectations • Must live in or very close to Hoboken, NJ, • Hybrid role with regular in-studio presence required, • On-call availability is expected — responsiveness is critical, • Schedule may vary week-to-week based on production and priorities, • This is the first hire in this role, with opportunity to grow into a larger position over time

Job DescriptionWe’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate. About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Applicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!, • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Team Member Referral Bonus plan for Studio positions.Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. Check us out on CNBC's How I Made ItCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com) How Rowan Has Created a New Pathway for Nurses Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescriptionMade4net is a leading provider of supply chain execution software solutions. Our innovative technology empowers organizations to optimize warehouse and logistics operations, improve efficiency, and drive measurable business outcomes. With a global customer base and a strong commitment to excellence, Made4net partners with organizations across industries to deliver scalable, high-impact solutions. Purpose of the Function:The mission of the Application Support department is to ensure the smooth operation of the company’s client applications at client sites by proactively monitoring their performance, troubleshooting issues that arise during usage, providing technical assistance to users, and implementing necessary updates and fixes to maintain optimal system functionality. The support team also supplements client implementations and post go live client services activities. Purpose of the Job: The Application Support Engineer plays a critical role in supporting Made4net customers by ensuring applications and integrations operate efficiently and reliably. This is a hands-on, customer-facing role that involves troubleshooting technical issues, supporting integrations, and partnering closely with internal teams to resolve system challenges. The ideal candidate is technically capable, customer focused, open to traveling globally once a month, and eager to grow in a fast-paced support environment while collaborating with IT, Project Management, and Professional Services teams. Core Duties and Responsibilities • Support client operations by troubleshooting and resolving application and integration issues related to Made4net solutions., • Respond to and follow up on client inquiries via phone, ticketing system, and email in accordance with service level agreements., • Analyze system issues, identify root causes, and follow established escalation procedures when necessary., • Maintain ongoing communication with clients to review system status and address evolving needs., • Participate when needed in implementations during initial go live and system upgrades ., • Participate in a rotating schedule of off hours on call for clients with 24/7 operations. Core Competencies: Customer Focus - Builds strong relationships and delivers responsive, customer-centric solutionsTech Savvy - Demonstrates curiosity and adaptability in learning and applying new technologiesCommunicates Effectively - Communicates clearly and professionally with both technical and non-technical audiences Education and ExperienceEducation and Experience: • Associate’s degree or higher in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and hands-on experience., • 1–3 years of hands-on experience in application support, technical support, systems support, or a related role supporting enterprise or customer-facing software applicationsRequired Technical Qualifications:, • Familiarity with Windows workstation and server environments, • Experience with web browsers and web server environments such as IIS, • Working knowledge of SQL Server databases and basic programming concepts, • Proficiency with standard office productivity tools, • Experience using Remote Desktop and VPN toolsPreferred Technical Qualifications:, • Experience supporting hosted or SaaS customers, • Familiarity with AWS or cloud-based environments, • Background in warehousing, transportation, logistics, or supply chain applications, • Experience supporting enterprise systems such as ERP or CRM platforms, • Strong computer and application usage skills.Skills and Attributes:, • Strong teamwork and collaboration skills, • Clear and professional communication abilities, • High level of responsiveness and adaptability, • Task-oriented problem-solving approach, • Effective time management and organizational skills Benefits and Compensation Benefits Offered: • Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being, • Generous paid time off policy, • Company-matched 401(k) retirement plan to help you secure your future, • Tuition reimbursement program to support your continued education and career advancement, • Employee assistance program providing confidential counseling and support services for personal challenges, • Discretionary employee bonus program, • Employee Discounts and perks through our PEO Minimum starting base salary: $70,000.00 per year salary This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role. Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Physical Demands: The employee must occasionally lift and/or move up to 15 pounds from a floor position to an over the head position. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, stand, verbally communicate, and perform intricate finger dexterity to type or manipulate electronic documents while speaking or listening. We are committed to providing reasonable accommodations to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA). This job description outlines the essential functions of the position. Applicants who need reasonable accommodation to participate in the application or interview process should contact the Human Resources department.

Job Description REMOTE ROLE Symple Lending, is an innovative fintech company at the forefront of transforming the lending industry by empowering customers on their journey to financial freedom. Our commitment lies in providing seamless and efficient lending solutions to our customers. We are seeking an Inside Sales Specialist with a passion for empowering clients on their financial journey and guiding them through the steps of our debt relief program to join our growing team. This position is a non-exempt, performance-based role with hourly pay + UNCAPPED Monthly COMMISSIONS. The average Inside Sales Specialist earns $100,000+ annually. Are you looking to take your career to the NEXT level? What You’ll be Doing: • Conduct financial education sessions for clients, empowering them with knowledge and tools to make informed financial decisions., • Communicate with clients over the phone with a mix of inbound and outbound calls to generate sales., • Guide debt consolidation strategies to our clients, evaluating their financial situations and tailoring solutions to meet their specific needs, while overcoming objections and closing sales within calls., • Build and maintain strong relationships with financial institutions, negotiating favorable terms for debt consolidation on behalf of clients. What You’ll Bring: • Excellent Communication and interpersonal skills., • Phone sales experience., • Relentless work ethic and a positive mindset., • Goal-oriented, with proven success in meeting and exceeding metrics and sales goals., • Relationship-building skills with the ability to empathize with clients., • Passion for helping clients and acting with integrity. Why Work for Symple Lending: • Comprehensive health, dental, and vision insurance after 60 days., • Paid Training. (7 days of training), • Sponsor IAPDA certification, • A positive and collaborative work culture., • Paid time off., • Professional growth and development opportunities., • Employee referral bonus program. Symple Lending is an equal opportunity employer and encourages candidates of all backgrounds to apply. #LI-MC1 Powered by JazzHR yuS0kewAXn

Job Description Sr. Business Development Professional Internal Role Title: Door Opener Job Type: Project-based, Part-Time, Flexible Hours Remote – based anywhere within the Continental US About Kopp Consulting The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive level decision makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year. What is a Door Opener? If you are you an experienced business developer who enjoys opening new prospect doors and wants to earn great money utilizing your talent in a part time, project based, remote position, consider joining one of the best sales teams in the country in providing a service which is critical to the growth, profit and success of most businesses. Our Door Openers are responsible for reaching out to prospective clients, creating initial interest and securing meetings with key decision makers. Responsibilities: • Securing important initial meetings with pre-selected prospects on behalf of our clients, • Calling, emailing and following up with a provided list of contacts to capture their attention, • Opening and maintaining new dialogues via phone and email with our clients’ prospects, • Scheduling initial meeting once relevant prospects express interest, and ensuring that our client has the background and information to achieve the optimal outcome from each meeting, • Understanding prospect list strategy and communicating changes to the research team, • Confirming meetings, writing meeting reports and bi-weekly reviews, tracking performance and reporting to clients and management, • Working with CRM tools to record all activity on behalf of our clients, • Working with prospecting and research tools and with our research department on refining prospect lists, • Attending internal and external meetings via videoconferencing, • Providing consultative sales advice to our clients and peers Required Skills and Experience: • 10+ years sales / business development experience with a successful track-record of landing meetings with executive-level prospects (C-level, SVP, VP, Director), • A 4-year college degree is required, advanced degree is a plus, • Advanced computer proficiency – strong Excel and MS-Office skills, proficiency with Outlook, Google Suite/Apps, file sharing, Zoom, CRM and prospecting platforms;, • Exceptional at navigating large organizations to the find the right decision makers, • Great at the consultative sale, especially when decision makers are hard to find and difficult to reach, • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations in real time to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, detail oriented and enjoy a good challenge, • Known for delivering results with a high level of initiative, effort and commitment, • Strong written communication skills with the ability to write short/compelling/personalized/non-salesy emails and demonstrate clear/concise/grammatically correct speech, • Knowledge of using research/insights to make emails/voicemails/live dialogue even more compelling, • Ability to learn, understand and communicate complex information, • Always provide clients, prospects and team members (at all levels) with superior support, service and respect, • Proven experience using CRM and prospecting software tools, • Excellent interpersonal skills and ability to work effectively with different personality types, • Ability to exercise independent judgment and work autonomously with little supervision, • Outstanding organizational skills, methodical with superior attention to detail, • Highly autonomous, self-directed, proactive and comfortable working within a dynamic environment

Responsive recruiter Benefits: • Bonus based on performance, • Opportunity for advancement, • Training & development Position: Loan Processor - Mortgage Loans - FULL TIME DO NOT APPLY UNLESS YOU ARE TRULY COMMITTED TO BECOMING SUCCESSFUL. WE ARE LOOKING FOR THE BEST OF THE BEST. 📢 Watch this video before filling out our form: 👉🏻 _ 👈🏻 COMPANY: ABOUT US: At Tag Lending Group, we pride ourselves on being the Goldman Sachs of the mortgage industry. Our Market Service Agreements (MSAs) with Keller Williams and LIV Realty in Orlando exemplify our strategic partnerships and commitment to excellence. We offer a systematic digital experience with our proprietary Roadmap to Home Ownership, powered by advanced AI technology, to assist with your financial needs. Our AI system provides direction and clarity, while our licensed Mortgage Loan Originators guide clients through every step of the process. WHY JOIN US? • Wholesale Mortgage Lender with Competitive Rates**, • Proprietary AI Mortgage Solutions Roadmap to Homeownership®, • Same-Day Approval Process**, • 14-Day Close (Submission to CTC), • Access to over 30 Lenders, Banks, Non-Qualified Lenders, Private Money, and Hard Money options**, • Aggressive Compensation Plan**, • Access to TAG TEAM NATION Marketing Machine and Virtual Assistants**, • Company-Discounted Licensing Renewals & Continuing Education**, • Ongoing Personal and Group Training, Robust Learning Management System**, • Featured in Top Publications like Yahoo Finance and Scotsman Guide**, • Top 1% of Loan Originators Nationwide** POSITION SUMMARY: Our licensed Mortgage Loan Processors play a crucial role in managing accounts, Realtor referrals, and leads generated through advanced AI technology and marketing channels. They thrive in a fast-paced, high-call volume environment, where they collaborate with clients nationwide to build strong relationships and assess financial situations. By identifying the best products to meet client needs, they ensure a seamless loan processing experience. While we offer support in organizing portfolios and managing databases, we also encourage our Mortgage Loan Processors to proactively seek opportunities to expand their business and enhance client satisfaction. RESPONSIBILITIES: • Adhere to our company-specific playbooks and weekly schedules to ensure consistent operations., • Assess client needs to determine the most suitable loan products, lock in loans at the point of sale, and submit a complete, preliminary paperless loan package., • Collaborate closely with multiple administrators and a designated underwriter to oversee the loan processing workflow., • Focus on facilitating new loan originations while ensuring existing processors manage their respective loans efficiently., • Ensure compliance with 14-day closing requirements and other stipulated timelines., • Manage various loan types, including Conventional, VA, FHA, USDA, and more. REQUIREMENTS: • Current, valid NMLS license or appointment in good standing., • Minimum of two years of sales experience and at least two years as a Mortgage Loan Processor., • Flexibility to work approximately 40-45 hours per week., • Strong phone presentation skills and ability to build client relationships., • Experience with CRM/CMS systems, preferably HubSpot., • Know how to use Slack, Arive (LOS System), • Ability to make sound judgments on credit decisions, funding, and post-close issues., • Excellent communication, interpersonal, and organizational skills. SELECTION PROCESS: • Phone conversation with our Recruiter**, • Assessment**, • Zoom interview with a Team Leader and Administrative Staff**, • Final interview with the CEO** TRAINING: • Mandatory two-week training period for all new hires. SCHEDULE: • Monday to Friday: 8:00 am to 6:00 pm**, • Saturday: 9:00 am to 1:00 pm**, • Closed Sundays and Holidays** SUPPLEMENTAL PAY: • W-2 only**, • Base and/or commission pay depending on the legal position** APPLY NOW! Join Tag Lending Group and be part of a team that sets the industry standard. Apply today and take your career to the next level! This is a remote position. Compensation: $42,000.00 - $50,000.00 per year Tag Lending Group is one of the most promising uprising mortgage companies in Florida, USA. The company's goal is to assist hundreds of families to achieve their goal of homeownership. Our mission is to assist and guide each and every borrower through our proprietary AI Mortgage Solutions/Platform. Our end goal is to create a Roadmap to Homeownership for everybody.

Job DescriptionAbout This Role: We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Willowbrook Mall studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.What you'll be doing as a Retail Store Associate: • Customer Service:, • Warmly greet, and welcome, customers helping create a celebratory environment., • Check customers in or help them book an appointment leveraging POS, technology and software systems., • Help customers choose and style their piercing and hypoallergenic non-piercing jewelry., • Professionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries.Sales & Product Knowledge:, • Promote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items., • Maintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions., • Meet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers.Studio Maintenance + Operations:, • Help keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products., • Follow all health and safety regulations, particularly in areas related to piercing procedures and hygiene., • Assist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays.Team Collaboration:, • Work closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers., • Participate in team meetings and training sessions to continuously improve skills and product knowledge., • Support the team in achieving studio-wide goals and maintaining a positive work environment.Administrative Duties:, • Process transactions accurately, including sales, returns, and exchanges., • Assist with inventory management by conducting regular stock checks and replenishing displays as needed., • Maintain accurate customer records, including consent and waiver forms and aftercare instructions.Experience we're looking for:, • Retail or service industry experience is a plus., • You must be able to work weekends, nights and holidays., • An independent thinker with a can do attitude., • You love jewelry and helping customers choose their earrings!, • You pride yourself on delivering exceptional customer service., • You thrive in a busy environment and know how to keep busy when it’s quieter., • You enjoy spending time with people., • You are nice, friendly, outgoing, and easy to get along with., • You like being part of a team., • You are flexible and willing to lend a helping hand., • Strong communication skills., • Strong basic math skills., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Benefits & Perks, • Compensation: $15-19 per hour + commission!, • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Employee Assistance Program (EAP) Resources., • Team Member Referral Bonus plan for Studio positions.Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description General Summary The Customer Service Supervisor will work and oversee both customer support and remote gate operations. This person will ensure smooth communication, resolve customer issues, manage gate traffic, and provide leadership to their team and the remote team. This role is crucial in maintaining compliance with security protocols, driving team performance, and ensuring customer satisfaction across various communication channels. Major Duties and Responsibilities • Supervise the flow and operations of customer service and gate management. Ensure traffic flow through all gates is flowing effectively., • Actively respond to customer queries and concerns regarding gate access and entry procedures for both Trucks and non-trucks., • Address customer inquiries and resolve issues promptly through phone, email, or chat., • Communicate with drivers, suppliers, and personnel to ensure the smooth flow of vehicles and compliance with security and safety protocols., • Oversee remote gate operations, track incoming and outgoing vehicles and ensure correct information is inputted accurately into the company’s system. Minimum Requirements: • High School Diploma or equivalent, • Valid driver’s license in good standing, • Two or more years in a lead or supervisory role., • Strong verbal and written communication and interpersonal skills, • Working knowledge of Microsoft Office applications, • Working English language proficiency Employment is contingent on the successful completion of due-diligence inquiries, including a background check and a pre-employment medical examination that includes a drug and alcohol screen, conducted after a conditional offer is made. Preferred Qualifications: • Call Center or remote call center experience, • Basic computer aptitude Personal attributes that help an individual succeed in this role: • Strong customer service skills, • Commitment and a positive attitude, • Dependability and time management skills, • Attention to detail, • Flexibility Work Environment While performing the duties of this position, employees will frequently be exposed to: • Variable weather conditions, • Noise, • Dust and dirt, • 24/7/365 operations Physical Demands • Standing for long periods, • Ability to lift 50 pounds Position Type/Expected Hours of Work This is a full-time position in a 24/7/365 operation. Employees may be assigned work shifts including weekends and holidays and may be required to work overtime. Other Duties This job description does not contain a comprehensive list of required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description About Us. Bluu, Inc. is a technology and payments solutions provider headquartered in Hackensack, New Jersey. Founded in 2008, the company develops and delivers Point-of-Sale (POS) hardware, software, and payment processing services for merchants across restaurants, retail, salons, and dry cleaners. Through its brand bluu™ and in partnership with United Merchant Services, Inc. (UMSI), Bluu operates a nationwide network of resellers and branch offices, serving clients across New Jersey, New York, California, and beyond. The company is committed to innovating the merchant experience through SaaS platforms, data analytics, and integrated payment solutions. Full Time Non-Exempt Location: Hackensack, NJ Key Responsibilities • Provide technical support to end users (onsite and remote), • Install, configure, and troubleshoot Windows PCs, printers, and peripherals, • Manage user accounts in Active Directory (create, modify, disable), • Support email and collaboration tools such as Microsoft Outlook and Webex, • Perform basic network troubleshooting (IP, DNS, DHCP issues), • Install and update software applications, • Maintain IT asset inventory (hardware/software), • Escalate complex issues to senior IT staff when necessary, • Support and troubleshoot cloud-based phone/VoIP system Required Qualifications • Basic knowledge of IT systems, networks, and troubleshooting, • Familiarity with Windows operating systems and basic understanding of virtual environments (VMware), • Understanding of basic networking concepts (TCP/IP, DNS, DHCP), • Strong problem-solving and analytical skills, • Good communication and customer service skills, • Ability to work independently and as part of a team Preferred Qualifications • Previous help desk or customer support experience (including internships), • Relevant IT certifications (e.g., CompTIA A+), • Korean-English bilingual ability is a plus Physical Requirements • Ability to lift and move equipment up to 30 lbs, • Ability to set up and relocate IT equipment (desktops, monitors, printers) Benefits • Group Health Insurance, • Employer Paid Life Insurance, • Paid Sick and Vacation Days, • 401K with matching, • Gym Support, • Lunch Support, • Employee Assistance Program