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Job Title: Medical Billing Specialist (Hybrid) Location: Tampa, FL Compensation: $20-24/hour, with some flexibility based on experience Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: We’re hiring a Medical Billing Specialist to support a growing healthcare organization in the Tampa area. This is a great opportunity for someone with medical billing experience who enjoys working in a fast-paced, team-oriented environment and is comfortable handling multiple areas of the revenue cycle. This role is hybrid, with three days onsite in the Tampa office and two days remote. Candidates must have a quiet, HIPAA-compliant workspace available for remote days. What You’ll Do: • Verify patient information and insurance coverage to help ensure accurate billing, • Work across multiple areas of the revenue cycle, including insurance follow-up, claim denials, appeals, patient correspondence, payment posting, and general billing support, • Review EOBs, remittances, denials, contractual adjustments, and balance billing information, • Follow up on unpaid and outstanding claims to support timely filing and payment, • Identify and resolve unpaid or denied claims, including correcting and resubmitting claims for review, • Use insurance portals, EMRs, and other billing systems to research and update accounts, • Communicate with patients, providers, and insurance companies to answer billing questions and resolve account issues, • Maintain accurate documentation of billing activity and account updates, • Follow established processes and procedures to support accuracy and consistency, • Maintain compliance with HIPAA regulations and confidentiality standards Why This Role Stands Out: • Stable and growing healthcare organization with long-term opportunity, • Great team environment with a supportive and collaborative group, • Opportunity to work across multiple areas of medical billing and revenue cycle, • Hybrid schedule after training/once established, • Strong fit for someone who enjoys staying busy, learning processes, and working toward clear goals This Role Is For You If: • You have at least 1 year of medical billing experience, • You’re comfortable reviewing EOBs, remittances, denials, and billing documentation, • You have strong technical skills and can navigate multiple systems, screens, EMRs, and insurance portals, • You’re organized, detail-oriented, and able to follow detailed processes and procedures, • You’re comfortable working in a metrics-driven environment and staying accountable to productivity goals, • You’re not afraid to pick up the phone and communicate professionally with providers, patients, or insurance companies, • You’re reliable, self-motivated, and eager to be part of a strong team, • You bring positive energy, strong customer service skills, and a go-getter mindset Requirements: • High school diploma required, • 1+ year of medical billing experience required, • Experience with EOBs and insurance follow-up required, • Experience with physician billing is helpful, • Experience navigating EPIC or other EMR systems is a plus, • Must be comfortable working onsite in Tampa three days per week, • Must have a quiet, HIPAA-compliant workspace for remote days Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions; Southern States Material Handling solves problems. As a Corporate Recruiter with Southern States Material Handling: You’ll contribute to making Southern States Material Handling a leader in the material handling industry by managing full-cycle recruiting for assigned openings, partnering with hiring leaders to define requirements, attract qualified candidates, assess fit, and deliver a timely, high-quality hiring experience. This role supports employer brand efforts, maintains candidate pipelines, and ensures accurate documentation and compliance throughout the hiring process. This position may be primarily focused on recruiting for hourly, field-based roles across multiple branch locations, including technicians, drivers, service, and parts positions Come be a part of our Toyota & Raymond family! Top of the Line Benefits!! • 401(k) with company matching, • Dental insurance, • Health insurance, • Vision Insurance, • PTO and Vacation, • Paid Holidays, • Flexible Spending Account, • Life Insurance, • Tuition Reimbursement What we’re looking for: • Associate degree in Business, Human Resources, Management, or a related field required; bachelor’s degree preferred, or an equivalent combination of education and experience., • 3–5 years of full-cycle recruiting experience supporting multiple requisitions simultaneously, including exempt and non-exempt positions., • Proven success recruiting for blue-collar, technician, skilled trades, or other field-based operational roles in high-volume or multi-location environments., • Experience recruiting within industries such as industrial equipment, material handling, automotive, diesel, HVAC, construction, logistics, or related technical service environments preferred., • Strong knowledge of recruiting workflows, sourcing strategies, candidate screening, structured interviews, and selection best practices., • Experience advising hiring managers on hiring strategies, market conditions, competitive compensation alignment, and recruitment processes., • Proficiency using applicant tracking systems and recruiting tools, including reporting and compliance tracking; ADP Recruiting Management experience preferred., • Strong sourcing experience using LinkedIn Recruiter, Indeed, job boards, referrals, networking, social media, community outreach, and other recruiting platforms., • Ability to analyze recruiting metrics and translate data into actionable process improvements and hiring strategies., • Understanding of hiring considerations for field-based roles, including scheduling, overtime, travel, driving requirements, and pre-employment screening processes., • Excellent communication, interpersonal, stakeholder management, and presentation skills with the ability to build strong working relationships across all levels., • Strong organizational, time management, multitasking, documentation, and problem-solving abilities with exceptional attention to detail., • Ability to work effectively in a fast-paced environment, manage competing priorities, and make sound decisions under pressure., • Demonstrated professionalism, integrity, discretion, and ability to maintain confidentiality with sensitive information., • Self-motivated with the ability to work independently, adapt to changing priorities, and quickly learn new systems and processes., • Proficiency in Microsoft Office and recruiting technologies., • Ability to foster a collaborative, positive, and service-oriented work environment. What you’ll Do: • Lead full-cycle recruiting efforts for exempt and non-exempt positions, with a strong focus on technician, skilled trades, and high-volume operational hiring., • Partner with business leaders and hiring managers to understand workforce needs, align recruiting strategies with business objectives, and deliver top talent across the organization., • Conduct intake meetings to define position requirements, success profiles, hiring timelines, and sourcing strategies., • Develop and maintain proactive talent pipelines for recurring field, service, parts, and technician roles using a variety of sourcing methods., • Source candidates through job boards, referrals, social media, networking, trade schools, workforce programs, and direct outreach to both active and passive candidates., • Screen resumes, conduct phone/video interviews, and evaluate candidates for technical qualifications, cultural alignment, and long-term fit within operational environments., • Coordinate structured interview processes, prepare interview teams, gather feedback, and support consistent, job-related hiring decisions., • Provide hiring managers with candidate summaries, labor market insights, recruiting trends, and recommendations to support informed hiring decisions., • Manage candidate communications throughout the recruiting lifecycle to ensure professional, responsive, and positive candidate experience., • Prepare and extend employment offers within approved guidelines and coordinate pre-employment activities, including background checks and drug screenings, as applicable., • Monitor recruiting performance metrics including time-to-fill, offer acceptance rates, show rates, and turnover indicators to drive continuous improvement., • Maintain accurate recruiting records and reporting within the applicant tracking system, including ADP Recruitment Manager., • Standardize recruiting workflows, documentation, and best practices to improve efficiency, quality, and compliance., • Build and maintain relationships with trade schools, technical programs, community organizations, staffing agencies, and workforce partners to support skilled trades recruiting initiatives., • Support technician internship programs, job fairs, hiring events, and community outreach activities to strengthen employer branding and talent attraction efforts., • Assist in developing and refining job descriptions aligned with business and operational needs., • Collaborate with HR and Operations leadership on recruiting initiatives, process improvements, and special projects that enhance associate experience and organizational effectiveness., • Serve as a brand ambassador by promoting company values, mission, safety standards, and a positive workplace culture throughout the hiring process., • Ensure compliance with company policies, procedures, safety practices, and organizational standards, including Toyota Precepts., • Perform additional duties and special assignments as needed to support organizational goals and business objectives., • Mon-Fri 8am – 5pm, • Hybrid (Combination of in-office and remote after training period)., • Travel- Less than 5%, • Ability to lift, push and pull up to at least 20 pounds occasionally. SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

Currently Hiring (Non-Remote): The Tampa office of Allen Norton & Blue, P.A. is seeking to add a Labor & Employment Associate Attorney with 2 to 4 years of litigation experience to the team. Allen Norton & Blue, P.A., established in Coral Gables in 1969 as a traditional labor law firm, has expanded its scope to all areas of labor & employment law. Allen Norton & Blue, P.A. is devoted exclusively to the practice of Labor and Employment Law, representing management interests for state, national, and international clients in the public and private sectors for over 50 years. Many of the Firm’s attorneys are consistently recognized by Best Lawyers®, Super Lawyers®, and U.S. News, and they are Martindale Hubbell AV Preeminent® rated. The Associate Attorney's responsibilities will include but not limited to: • Analyze complex legal factual issues while conducting extensive and well-reasoned legal research., • Independently develop and aggressively present defense strategies on behalf of clients from inception through trial., • Prepare pleadings, written discovery, motions, and briefs in support of defense strategies., • Provide effective and timely information, legal advice, and other services., • Communicate with the court, witnesses, opposing counsel, and co-counsel with professional diplomacy and discretion., • Participate in claims file reviews., • Independently conduct trials, depositions, arbitration, and meditations, • Attend continuing legal education seminars in order to maintain a high level of professional expertise. Qualifications: • Juris Doctorate Degree from an accredited law school and a license to practice in the state of Florida is required., • Minimum of 1 to 3 years of legal practice with state and federal court experience., • Labor and employment law experience or Litigation law experience., • Legal research and motion practice expertise., • Excellent verbal and written communication skills., • Solid MS Office proficiency (Word, Excel, PowerPoint, & Outlook); LMS+ experience., • Self-directed aptitude with excellent organizational and prioritization skills. Other Benefits: • Office space with personal parking, • Phone reimbursement plan, • Paid time off, • Paid Life insurance, • Paid health insurance, • Retirement plan Allen Norton & Blue is committed to employing a diverse workforce because it creates a culture that attracts the best talent and leads to success. Not only does our Firm employ individuals regardless of race, color, ethnicity, gender, religion, age, sexual orientation and identification, marital status, disability, or background, but we actively recruit, employ, mentor, and promote minorities and women in the practice of law. Our current associates and shareholders include individuals of different ethnicity, race, religion, gender, and background. Our Firm prides itself on a rich tradition of diversity and will continue to work towards this goal in the future. Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age We are not accepting third party/recruiter submissions for this position.

Job DescriptionWe’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate. About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Applicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!, • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Team Member Referral Bonus plan for Studio positions.Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. Check us out on CNBC's How I Made ItCheck us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com) How Rowan Has Created a New Pathway for Nurses Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description A born and bred San Francisco original, Hotaling & Co. is the leading importer of artisanal spirits and cocktail essentials. Our dedication to artisanal spirits first started 30 years ago under the name Anchor Distilling Company - heralding the return to copper pot distilling in the U.S. with the original craft introductions of Junipero Gin & Old Potrero Straight Rye Whiskey. We carry on that pioneering legacy with the name Hotaling & Co. as a nod to the local legend A.P. Hotaling, who ventured West during the Gold Rush and quickly became one of the most reputable spirits dealers in the country and a notable figure in American drinking culture. Fueled by a passion for beverage expertise, education and hospitality, Hotaling & Co. carries on this tradition of artisanal excellence by bringing together a family of likeminded spirits that share our commitment to craft and care. Today, Hotaling & Co.’s portfolio is synonymous with brands of unmatched quality and character, including Luxardo Liqueurs & Cherries, Nikka Whisky, Junipero Gin, HINE Cognac, Convite Mezcal, Kavalan Whisky, Denizen Rum, HIRSCH Selected Whiskeys, Arran Whisky, Old Potrero Rye Whiskey, and more. Visit www.HotalingandCo.com to explore our full range of brands. Job Description The Business Development Manager (BDM) is a full-time, exempt position focused on growing the Hotaling & Co. business in both on and off-premise accounts. The primary responsibility of the role is building and managing key account relationships, driving quality distribution in both channels, and achieving the H&Co. annual goals. This role is based in the Tampa Bay area, with a territory covering Central and West Florida. Please note, this is a hybrid role with a combination of remote work and travel within the territory. The ideal Business Development Manager will have experience in wine, spirits, and/or hospitality with a strong understanding of the Central and West Florida market. Industry connections and community presence are especially important for success in this role. This person thrives in an autonomous work environment and takes initiative. Most importantly, the ideal candidate for this role is energized by the ever-changing nature of our industry and eager to be engaged in the marketplace. Salary: $75,000 - $90,000 base, Bonus: up to 25% Reporting The BDM reports directly to the Regional Sales Manager. Key Roles: Distribution and Key Account Management • Accountable for driving high quality distribution of H&Co. brands in identified target accounts, • Identifying and developing new prospects within assigned territory., • Maintain and drive business in key accounts, visiting on an ongoing basis to review H&Co. priorities., • Execute events and tastings within account universe to drive sales at account level., • Establish expert brand knowledge. Be ready and able to train account staff and ignite passion around H&Co. brands., • Secure back-bar distribution, visibility and impactful menu placement plan in target accounts to enhance consumer pull-through and rate-of-sale., • Secure displays and optimal shelf placement at retail, identifying opportunities for line extension and multiple facings., • Guide accounts in effective merchandising and brand visibility, ensuring brand marketing materials and displays are utilized properly and effectively., • Developing and maintaining sustainable records of sales achievements/quotas and an organized list and plan for both on and off-premise accounts. Relationship Development • Build and maintain effective business relationships with the trade, bartending community, distributors, gatekeepers and local market influencers., • Collaborate with distributor on brand and sales objectives, through ride-withs, team meetings, and general sales meetings. Education and Training • Conduct product education / samplings, educate store personnel and consumers and complete post sampling recap., • Develop and manage spirits master classes for key accounts and consumers, ensuring we are top of mind in the mixology/ bartending community and within our top tier accounts (both on and off-premise). Events, Activations & Supplier Visits • Execute consumer and trade events to generate trial and awareness of our brands, while appropriately integrating brand messaging., • Set up and attend brand building promotions such as retailer & consumer samplings, brand launches, cocktail contests, pairings, etc., • Host suppliers visiting the market, assisting the RSM in organizing team building events, distributor engagement opportunities and work days in market to visit target accounts. Local Market Insights • Monitor and report competitive activity, brand movement, pricing, and distribution penetration and highlight opportunities to Marketing and Sales team.Qualifications Key Requirements and Skills • Minimum 3 years experience with proven track record of achievement., • 3 years of experience in alcohol sales., • High School diploma required, • Self-starting enthusiasm with can-do attitude., • Able to work as part of a team and independently., • Willingness to work full-time, non-traditional, late night hours as required and travel throughout assigned territory and occasionally beyond., • Must be reliable and possess a high level of work ethic to go above and beyond to accomplish goals., • Proven ability to develop relationships and influence others (accounts, bartenders and distributor teams)., • Passion for artisanal and craft spirits., • Resourceful, creative and organized with ability to manage timelines, budgets and event logistics, • Excellent communication and selling skills (both verbal and written)., • Strong computer skills, particularly in MS Office Suite, • Must have a valid driver’s license and clean driving record., • Physical capabilities necessary to complete duties of the job. Preferred Skills • Recognized credibility in local mixology / bartending community a plus., • On and off-premise sales, marketing or promotion experience in the local market., • Existing relationships with top accounts in the local market and with Southern Glazer's Wine & Spirits. Benefits • Medical, Dental, Vision,, • Car & Cell Phone Allowance, • FSA, 401k with Match,, • Life and AD&D, STD, LTD, • Employee Assistance Program, • Educational Assistance Program, • Annual National Company Meeting, • Paid Parental Leave, • Sick and Vacation hours, • 12 Paid Holidays, • Volunteer hours, • Performance-based Bonus Program Additional Information The above statements describe the essential functions and qualifications needed for a Business Development Manager, has been prepared by Hotaling & Co., LLC to use in planning, staffing, budgeting and/or evaluation of employees. It also provides employees with a guide to the duties they are expected to perform. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees in this position. Actual job responsibilities may change at management's discretion, without notice. Hotaling & Co., LLC is an at-will employer, which means that an employee may resign or Hotaling & Co., LLC may separate an employee from service with or without cause at any time for any reason. There is nothing written in this position description that guarantees continued employment. I have read the above position description and believe that it does accurately define the job.

Job Description Flexible Remote We are searching for a dynamic, adaptable clinician who thrives on variety and is eager to make a meaningful difference in the lives of individuals, couples, and families. The ideal candidate is a compassionate professional—open to treating a broad spectrum of client concerns and passionate about supporting people from all walks of life. Excellent interpersonal, communication, and analytical skills are required, as they will assist in the coordination and collaboration of care with an interdisciplinary team, case managers, and other treatment providers. At Optimal Moments, we believe in celebrating your unique strengths: whether you’re a well-rounded generalist or have specialized certifications and experience with specific populations, we are dedicated to accommodating and highlighting your expertise to expand our impact and enrich the care we provide. If you’re committed to personal and professional growth, take pride in your work, and are looking to join a supportive, flexible, and innovative team, we would love to connect with you. This is an exceptional opportunity for clinicians seeking a rewarding private practice role with a truly flexible schedule. Whether you're looking for a fulfilling second job or planning to transition into part-time or full-time private practice work, Optimal Moments is committed to supporting your professional journey. PERKS: • Create your own schedule., • Gain knowledge in Evidence-Based and Empirically Based Practices., • Work remotely 3-4 days a week (must be in the office to see clients 1 day a week). PAY STRUCTURE: • Up to $98,000 - Maximum pay is based on 30 clients a week over a 50-week period., • End of year Discretionary Bonuses! EXPECTED HOURS: • 5 – 30 clients per week. There is no required number of clients to be seen each week.Compensation: $84,000 - $98,000 yearly Responsibilities: • Provides mental health and/or substance use counseling services according to APA ethical standards and in accordance with policies and procedures, • Reviews and responds to phone calls, emails, and other correspondence in a timely and professional manner (within 24-hours or next available business day), • Maintains ongoing chart audits to ensure compliance and quality assurance of services provided, • Demonstrates proficiency in utilizing community resources as supportive services, • Serves as a liaison for the client, family, referral source, and other social service agencies, • Ability to report to work as scheduled, in a timely fashion, and with an attitude oriented toward service, • Commitment to working with clients from diverse cultural, racial, and socioeconomic backgrounds, • Must successfully complete all criminal background checks annually Qualifications: • Graduation from an APA-accredited college or university with a minimum of a Doctorate degree in Clinical or Counseling Psychology, • Candidates must carry current and valid Individual Professional Liability Insurance Coverage, • Must possess an unencumbered license to practice in the State of Florida or be licensed eligible, • Must be willing to be credentialed with insurance companies if licensed, • Must sign a non-compete, non-solicitation agreement About Company Optimal Moments, LLC invites you to join our thriving and rapidly growing private practice! At Optimal Moments, you’ll make a real difference by providing outpatient treatment to a diverse range of individuals—from children to adults—as well as families and couples throughout the Tampa Bay area and across Florida. We value and support your unique expertise: your specialties and certifications can help shape the services we offer and the clients we serve.

Job DescriptionDescription: JOB TITLE: PARENT TRAINING COORDINATOR PSN REPORTS TO: Directors of PSN / PTI Director LOCATION: Community-Based HOURS: Part-Time (1-24 hours per week) FLSA STATUS: Non-Exempt Position Summary The Parent Training Coordinator provides training, technical assistance, advocacy support, and educational resources to families of children and youth with disabilities. This role supports Family Network on Disabilities’ mission by empowering families to understand their educational rights, navigate systems of care, and build collaborative partnerships with schools, agencies, and community organizations. The position requires strong communication, presentation, organizational, and relationship-building skills while maintaining professionalism, confidentiality, and compliance with organizational and grant requirements. Essential Duties and Responsibilities · Provide individualized assistance and support to families, caregivers, and professionals regarding special education services, IDEA, IFSPs, IEPs, TIEPs, and related disability resources. · Provide individualized assistance and support two families, caregivers, and professionals regarding systems of care, healthcare related topics, and helping families navigate local community base support that can best suit their needs for their child’s health. (The TA and Health support is based on resources, making connections to health agencies not us providing healthcare, treatment, plans, or medical or mental health advice) · Deliver presentations, training, workshops, webinars, conferences, and community outreach events in virtual and in-person settings. · Collaborate with local, regional, and state agencies, schools, and organizations to coordinate outreach activities and educational/health opportunities. · Assist families in understanding rights, procedures, and resources available for children and youth with disabilities. · Maintain accurate and timely documentation of contacts, activities, trainings, and information dissemination in the FND database. · Represents Family Network on Disabilities on committees, councils, task forces, and community meetings as assigned. · Dissemination of educational/health training materials. · Conduct follow-up communication and evaluation activities with training participants and community partners. · Participate in informational booths and outreach support at conferences, resource fairs, and community events. · Maintain current knowledge of federal and state legislation, trends, and best practices related to special education, Children and Youth with Special Healthcare Needs (CYSHCN) topics, disability services, and family engagement. · Participate in required staff meetings, trainings, conferences, and professional development activities. · Travel within assigned service regions and statewide as necessary to fulfill project deliverables. · Perform additional duties and responsibilities as assigned by leadership/management. Minimum Qualifications · Minimum of three (1) years of experience supporting parents, self-advocates, or families of children with disabilities in a collaborative and professional environment. · Knowledge of IDEA, special education processes, IFSPs, IEPs, TIEPs, CYSHCN topics, and related disability systems. · Strong verbal, written, organizational, and interpersonal communication skills. · Demonstrated public speaking and presentation experience with adult learners and community groups. · Proficiency with Google Workspace, virtual meeting platforms, and cloud-based applications. · Ability to work independently, manage time effectively, and meet deadlines in a remote work environment. · Ability to maintain confidentiality and exercise sound professional judgment. · Reliable transportation, valid driver’s license, valid Florida car insurance, and ability to travel as required. Preferred Qualifications · Parent, caregiver, family member, or individual with lived disability experience. · Bilingual English/Spanish proficiency. · Experience facilitating webinars, online parent groups, and community outreach initiatives. · Experience with social media engagement, educational/health content creation, and digital outreach. Core Competencies · Mission-driven and family-centered approach · Professionalism and ethical conduct · Collaboration and teamwork · Adaptability and problem-solving · Strong customer service orientation · Approach the position with an open mind and the ability to work with all community members Compensation and Benefits Compensation is commensurate with experience and funding requirements. Eligible employees may receive benefits including paid federal holidays, flexible scheduling, remote work support, dental and vision coverage, Flexible Spending Account (FSA), retirement plan eligibility, and professional development opportunities. Work Environment and Physical Requirements This position operates in remote, office, and community-based environments and requires prolonged periods of computer use, communication via phone and video conferencing, public speaking, and occasional lifting of materials up to 20 pounds. Travel to meetings, training, conferences, and outreach events is required. Standard work hours for full-time employees are established based on program and organizational needs. However, all staff are expected to maintain flexibility and may be required to work evenings, nights, and weekends in order to fulfill community engagement functions, training, conferences, outreach activities, and project deliverables. Attendance at mandatory in-person meetings, training, and organizational events is required as assigned. Equal Employment Opportunity Statement Family Network on Disabilities is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected classification under applicable federal, state, or local laws. Disclaimer This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify duties and responsibilities as necessary to meet organizational needs. Requirements:

Job DescriptionBenefits: • Bonus based on performance, • Free uniforms, • Paid time off, • Training & development About Savia USA Savia USA is a fast-growing Tampa-based beverage CPG company building a portfolio of better-for-you brands with proven velocity and national distribution reach. We move quickly, operate lean, and win shelf space through strong relationships and consistent execution. Our brands are in active buyer conversations with some of the largest grocery and natural channel retailers in the country. Our Brands Savia Aloe Waters, TrulyFresh Juice, Stir'd RTD Matcha Latte, Popping Boba The Role We are looking for a grocery channel specialist to own Savia USA's national and regional grocery account growth. This person understands how to navigate category reviews, planogram cycles, slotting, and promotional programming at major chains like Kroger, Albertsons, Whole Foods, Publix, or comparable banners. You know the rhythm of grocery selling and have the buyer relationships to open doors and get on shelf. You will report directly to the VP of Sales and Marketing with no layers between you and decisions. What You Will Do • Open and manage national and regional grocery chain accounts from initial pitch through purchase order and reset execution, • Navigate category review cycles, planogram submissions, and slotting requirements at major banners, • Build and present data-driven sell stories using velocity stats, IRI or SPINS data, and category trends, • Work with broker partners and retail distributors to drive in-store execution and promotional compliance, • Manage promotional calendars and trade spend in coordination with internal operations and finance, • Attend trade shows, buyer summits, and ECRM events to advance account relationships, • Manage a rolling pipeline and report account status and forecast directly to the VP of Sales and MarketingWhat We Are Looking For, • 5+ years of CPG sales experience with a clear focus on the grocery and natural channel, • Existing buyer relationships at national or regional grocery chains this is non-negotiable, • Proven track record of selling through category reviews, securing shelf placement, and driving velocity post-launch, • Experience working with grocery brokers and retail distributors, • Familiarity with IRI, SPINS, or Nielsen data and how to build a compelling category story from it, • Beverage category experience strongly preferred functional beverages, better-for-you, RTD, or juice, • Self-starter who manages their own pipeline, travel, and trade calendar without needing oversight, • Comfortable building and presenting sell sheets, planogram proposals, and promotional programming decksCompensation and Benefits, • Base Salary: $70,000 to $90,000 depending on experience, • Commission: Performance-based, uncapped, • Bonus: Account milestone and annual performance bonuses, • Cell phone and internet stipend, • Travel and business expenses fully reimbursed, • Health benefits package, • Flexible PTOStart Date Actively interviewing. Target start date May 1st 2026. EEO Savia USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This is a remote position.

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people and solving problems? Do you thrive in a fast-paced, customer-focused environment? We're hiring Bilingual (English/Spanish) Collections Agents to support inbound calls and walk-in inquiries related to toll operations for the Tampa Hillsborough Expressway Authority. In this role, you'll be the friendly face and voice assisting customers with toll account issues, payment processing, and general inquiries. If you're detail-oriented, tech-savvy, and love working with people, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the front-line representative at toll facility offices, providing outstanding in-person customer service Handle inbound phone calls and walk-up inquiries regarding toll balances, account discrepancies, and payment options Process payments using secure, computerized systems Resolve customer complaints and concerns with professionalism and empathy Collaborate with team members to enhance the overall customer experience Perform end-of-day deposits and generate balancing reports Maintain accurate records and follow all operational procedures Adhere to scheduled shifts and attendance requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older High School Diploma or equivalent Fluent in English and Spanish (spoken and written) Experience with data entry and computer-based systems Strong communication skills both written and verbal Ability to work flexible shifts aligned with toll operations hours Experience with non-cash payment processing systems Problem-solving mindset with a knack for conflict resolution and negotiation Customer-first attitude: empathetic, patient, and responsive Ability to multi-task, stay organized, and manage time independently Team-oriented with excellent interpersonal skills ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people and solving problems? Do you thrive in a fast-paced, customer-focused environment? We're hiring Bilingual (English/Spanish) Collections Agents to support inbound calls and walk-in inquiries related to toll operations for the Tampa Hillsborough Expressway Authority. In this role, you'll be the friendly face and voice assisting customers with toll account issues, payment processing, and general inquiries. If you're detail-oriented, tech-savvy, and love working with people, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the front-line representative at toll facility offices, providing outstanding in-person customer service Handle inbound phone calls and walk-up inquiries regarding toll balances, account discrepancies, and payment options Process payments using secure, computerized systems Resolve customer complaints and concerns with professionalism and empathy Collaborate with team members to enhance the overall customer experience Perform end-of-day deposits and generate balancing reports Maintain accurate records and follow all operational procedures Adhere to scheduled shifts and attendance requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older High School Diploma or equivalent Fluent in English and Spanish (spoken and written) Experience with data entry and computer-based systems Strong communication skills both written and verbal Ability to work flexible shifts aligned with toll operations hours Experience with non-cash payment processing systems Problem-solving mindset with a knack for conflict resolution and negotiation Customer-first attitude: empathetic, patient, and responsive Ability to multi-task, stay organized, and manage time independently Team-oriented with excellent interpersonal skills CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking Bilingual Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you're fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we'd love to hear from you. This is a mid-level, on-site position. Experience in customer service, problem solving, inside sales, or back-office support is a plus. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process transactions using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong organizational, written, and verbal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Ability to troubleshoot and follow up on customer issues. Skilled in conflict resolution, problem-solving, and negotiation. Customer-oriented: empathetic, patient, and responsive. Capable of multitasking and self-management. Strong team player with excellent interpersonal skills. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking Bilingual Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you're fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we'd love to hear from you. This is a mid-level, on-site position. Experience in customer service, problem solving, inside sales, or back-office support is a plus. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process transactions using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong organizational, written, and verbal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Ability to troubleshoot and follow up on customer issues. Skilled in conflict resolution, problem-solving, and negotiation. Customer-oriented: empathetic, patient, and responsive. Capable of multitasking and self-management. Strong team player with excellent interpersonal skills. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking a Bilingual Toll Booth Service Agent to support both inbound calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this customer-facing role, you'll assist with toll account issues, payment processing, and general support delivering a positive experience for every visitor and caller. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities Serve as the welcoming face of toll operations at facility offices in Tampa, FL. Respond to customer inquiries regarding toll balances, account discrepancies, and general concerns. Process payments using toll operations back-office systems. Handle in-person customer interactions, including complaints and service requests. Support inbound customer service calls and resolve issues efficiently. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Follow attendance and scheduling requirements consistently. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong communication skills written, verbal, and interpersonal. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Capable of multitasking and self-management in a fast-paced environment. Team-oriented with a commitment to service excellence. Preferred: Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking a Bilingual Toll Booth Service Agent to support both inbound calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this customer-facing role, you'll assist with toll account issues, payment processing, and general support delivering a positive experience for every visitor and caller. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities Serve as the welcoming face of toll operations at facility offices in Tampa, FL. Respond to customer inquiries regarding toll balances, account discrepancies, and general concerns. Process payments using toll operations back-office systems. Handle in-person customer interactions, including complaints and service requests. Support inbound customer service calls and resolve issues efficiently. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Follow attendance and scheduling requirements consistently. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong communication skills written, verbal, and interpersonal. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Capable of multitasking and self-management in a fast-paced environment. Team-oriented with a commitment to service excellence. Preferred: Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the friendly and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process payments using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with customer service team members to enhance service quality. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong written, verbal, and interpersonal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Ability to multitask, stay organized, and manage time independently. Team-oriented with a commitment to service excellence. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the friendly and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process payments using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with customer service team members to enhance service quality. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong written, verbal, and interpersonal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Ability to multitask, stay organized, and manage time independently. Team-oriented with a commitment to service excellence. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

Responsive recruiter Benefits: • Bonus based on performance, • Opportunity for advancement, • Training & development Position: Loan Processor - Mortgage Loans - FULL TIME DO NOT APPLY UNLESS YOU ARE TRULY COMMITTED TO BECOMING SUCCESSFUL. WE ARE LOOKING FOR THE BEST OF THE BEST. 📢 Watch this video before filling out our form: 👉🏻 _ 👈🏻 COMPANY: ABOUT US: At Tag Lending Group, we pride ourselves on being the Goldman Sachs of the mortgage industry. Our Market Service Agreements (MSAs) with Keller Williams and LIV Realty in Orlando exemplify our strategic partnerships and commitment to excellence. We offer a systematic digital experience with our proprietary Roadmap to Home Ownership, powered by advanced AI technology, to assist with your financial needs. Our AI system provides direction and clarity, while our licensed Mortgage Loan Originators guide clients through every step of the process. WHY JOIN US? • Wholesale Mortgage Lender with Competitive Rates**, • Proprietary AI Mortgage Solutions Roadmap to Homeownership®, • Same-Day Approval Process**, • 14-Day Close (Submission to CTC), • Access to over 30 Lenders, Banks, Non-Qualified Lenders, Private Money, and Hard Money options**, • Aggressive Compensation Plan**, • Access to TAG TEAM NATION Marketing Machine and Virtual Assistants**, • Company-Discounted Licensing Renewals & Continuing Education**, • Ongoing Personal and Group Training, Robust Learning Management System**, • Featured in Top Publications like Yahoo Finance and Scotsman Guide**, • Top 1% of Loan Originators Nationwide** POSITION SUMMARY: Our licensed Mortgage Loan Processors play a crucial role in managing accounts, Realtor referrals, and leads generated through advanced AI technology and marketing channels. They thrive in a fast-paced, high-call volume environment, where they collaborate with clients nationwide to build strong relationships and assess financial situations. By identifying the best products to meet client needs, they ensure a seamless loan processing experience. While we offer support in organizing portfolios and managing databases, we also encourage our Mortgage Loan Processors to proactively seek opportunities to expand their business and enhance client satisfaction. RESPONSIBILITIES: • Adhere to our company-specific playbooks and weekly schedules to ensure consistent operations., • Assess client needs to determine the most suitable loan products, lock in loans at the point of sale, and submit a complete, preliminary paperless loan package., • Collaborate closely with multiple administrators and a designated underwriter to oversee the loan processing workflow., • Focus on facilitating new loan originations while ensuring existing processors manage their respective loans efficiently., • Ensure compliance with 14-day closing requirements and other stipulated timelines., • Manage various loan types, including Conventional, VA, FHA, USDA, and more. REQUIREMENTS: • Current, valid NMLS license or appointment in good standing., • Minimum of two years of sales experience and at least two years as a Mortgage Loan Processor., • Flexibility to work approximately 40-45 hours per week., • Strong phone presentation skills and ability to build client relationships., • Experience with CRM/CMS systems, preferably HubSpot., • Know how to use Slack, Arive (LOS System), • Ability to make sound judgments on credit decisions, funding, and post-close issues., • Excellent communication, interpersonal, and organizational skills. SELECTION PROCESS: • Phone conversation with our Recruiter**, • Assessment**, • Zoom interview with a Team Leader and Administrative Staff**, • Final interview with the CEO** TRAINING: • Mandatory two-week training period for all new hires. SCHEDULE: • Monday to Friday: 8:00 am to 6:00 pm**, • Saturday: 9:00 am to 1:00 pm**, • Closed Sundays and Holidays** SUPPLEMENTAL PAY: • W-2 only**, • Base and/or commission pay depending on the legal position** APPLY NOW! Join Tag Lending Group and be part of a team that sets the industry standard. Apply today and take your career to the next level! This is a remote position. Compensation: $42,000.00 - $50,000.00 per year Tag Lending Group is one of the most promising uprising mortgage companies in Florida, USA. The company's goal is to assist hundreds of families to achieve their goal of homeownership. Our mission is to assist and guide each and every borrower through our proprietary AI Mortgage Solutions/Platform. Our end goal is to create a Roadmap to Homeownership for everybody.

Job Description Established and busy high end cabinetry distribution facility is immediately seeking a detail-oriented and organized Data Entry/Customer service professional to join our team. As a Customer Service/Data Entry specialist, you will play a crucial role in providing exceptional support to our customers. This position requires a blend of customer service skills and data entry proficiency to ensure seamless operations within our organization. You will be responsible for assisting internal teams with verifying incoming and outgoing orders, processing orders, shipping status, and accurately inputting data into our computer systems. This position also requires frequent phone interaction with customers, vendors, clients. We provide on site training to learn the ins and outs of our operations. This position is in office, non remote. Schedule: Monday - Friday 7:30am - 4:00pm. Duties: • Efficiently enter jobs and customer orders into computerized databases., • Entering, transcribing, recording, maintaining order entry and processing., • Perform clerical tasks such as order entry and transcribing information., • Verify accuracy and completeness of data by reviewing, correcting, deleting, or reentering information., • Monitors order progress to ensure customer expectations for delivery are communicated and met., • Answering incoming calls and assisting clients with excellent customer service., • Communicates effectively internally to resolve any issues regarding an order., • Communicate with customers on discrepancies, order conflicts, and shipping delays. Qualifications: • Strong attention to detail and accuracy., • Proficient in using computers and basic software applications (e.g., Microsoft Excel), • Familiarity with databases and data entry processes., • Ability to type quickly and accurately., • Problem resolution and documentation skills., • Excellent verbal and written communication skills., • Excellent organizational skills., • Ability to pass pre employment drug and background screen. Starting pay rate: $20.00-$22.00 per hour. Weekly pay! We offer full benefits, performance reviews, and we promote from within! If you have a keen eye for detail, strong organizational skills, and enjoy working with data, we encourage you to apply for the position of Data Entry/ customer service. Please submit your resume highlighting your relevant experience! We are an equal opportunity employer committed to providing the highest level of service while fostering a supportive work environment for all employees.

Job DescriptionDescription: The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment. Applicants must reside in one of our approved hiring states. Please see the full list at the bottom of this job posting. Veterans and Military Spouses Encouraged to Apply Duties include but are not limited to: • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary, • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner, • Acts to gain payment or arrangement of payment on behalf of the client as appropriate, • Follows client-specific protocols and policies when carrying out duties, • Investigates and responds to client enquiries as needed, • Enters and monitors payment arrangements, • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Qualifications, Skills, and Experience: • 1+ years’ experience working in Call Center of Customer Service function where contact with the public was a part of daily duties, • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred, • Ability to work successfully in a fast-paced, deadline-oriented environment, • Strong organization skills. The ability to work on multiple tasks simultaneously, • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires, • Ability to work successfully and cooperatively within a team-based environment, • Bilingual candidates will provide additional support for bilingual calls Internet Requirements: The minimum internet speed requirements for remote work are as follows: • Broadband internet connection (No DSL, or Dial Up), • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots), • Minimum Speed Results: 40 mbps download, 5 mbps upload Camera Requirements: Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: • Bilingual Remote: $18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!, • Non Bilingual Remote: $16.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months! We Offer a Comprehensive Benefits Package: • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts, • Paid time off starting at 90 days and annual profit sharing, • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day, • Family Friendly Events, • Wellness Programs/Gym Reimbursement, • All necessary equipment and technical support provided, • Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position. Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NMRequirements:

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator who thrives in a fast-paced environment and enjoys helping people achieve financial stability? We’re looking for Bilingual Collections Representatives to join our growing team and support toll-related account recovery efforts. In this role, you’ll engage with customers to resolve outstanding toll balances, negotiate payment plans, and maintain positive relationships all while representing trusted public and commercial partners. You’ll receive paid professional training, a competitive compensation structure, and opportunities for career advancement in a supportive and performance-driven workplace. If you’re ready to make a meaningful impact and grow your career in collections, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Be the face (and smile) of the toll collection operations at the facility offices in Tampa, Florida, • Assist customers with account resolution, questions, and concerns., • Process payments utilizing the toll operations back-office systems., • Manage in-person customer-related inquiries regarding toll activities, complaints, etc., • Collaborate with customer service professionals to improve overall customer experience., • Assisting with incoming customer service phone calls to resolve issues., • Complete end-of-day/shift deposits and balancing reports, • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning your training knowledge into customer wins. Representatives make a difference to customers and the company, providing first-in-class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data entry utilizing a computer., • The ability to read and speak English and Spanish fluently., • Excellent organizational, written, and oral communication skills, • Ability to work shifts in accordance with the toll operations hours of operations., • Non-cash payment processing experience on a computerized system, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage., • Strong team orientation and customer focus, • Excellent interpersonal skills and the ability to build relationships with your team and customers.

Job Description Funnel Leasing Inc., is hiring for a Customer Support Specialist Tier 1. As a Customer Support Specialist Tier 1, you will be responsible for working directly with customers to answer questions and troubleshoot any of our supported software solutions and integrations professionally and courteously. Candidates for this position must be organized, detail-oriented, and self-motivated, with excellent listening and communication skills. Candidates must be able to analyze issues and translate their software knowledge into actionable directions customers can follow. This particular role is a hybrid, non-exempt position with an hourly pay range of $20.00–$25.00 (equivalent to $41,600–$52,000 annually). Support Specialists are expected to work onsite most days at our Tampa headquarters in Odessa, Florida with occasional remote work flexibility. We are currently prioritizing candidates based in the Tampa and surrounding areas. Why Funnel? We are a U.S. SaaS company that centers our services on the renter experience. We develop amazing software that has revolutionized the #proptech industry. And did we mention we have an amazing team that is on #FunnelFire!? Oh, did we forget to tell you we have unlimited PTO, benefits that begin on your first day of employment, P.I.N.K. core values that ROCK, and our team puts the FUN in Funnel! Who is Funnel Leasing? Have you ever rented an apartment and wished the process could be better? At Funnel we do too. We know we need to make the process of renting an apartment as easy as purchasing socks on Amazon. We’ve created cloud-based marketing and leasing software that delivers the ultimate rental experience for everyone involved in the process. We’re in the process of transforming the real estate industry through cutting-edge technology built, sold, and supported by the most passionate people you’ll meet. The Customer Support Associate Tier 1's essential roles and responsibilities include, but are not limited to the following: • Interact with customers and end users to provide support via phone, email, and chat and answer user inquiries, • Document customer interaction, troubleshooting, and results clearly and concisely., • Engages in the application of system analysis of software for best practices per technical documentation and provides solutions based on a diagnosis of the problem., • Analyze, test, and modify Funnel software and integration based on their unique design and implementation of each customer, • Identify and escalate trending issues and potential software defects to Leadership and Development., • Ability to draw conclusions from a set of information, and discriminate between useful and less useful details to solve problems or make decisions, • Meet posted metrics for performance, including but not limited to case volume, CSAT, response, and SLA., • Contribute to knowledge methodology: Knowledge Centered Services (KCS) by creating articles and/or reviewing existing articles for accuracy., • Must be willing to work off hour shifts including but not limited to weekends, evenings, overnight, and occasional holidays. Shifts may be rotational with other team members., • Create a culture of continuous improvement and learning for individual professional development, • Foster collaboration within team and across the company, • Performs other duties as assigned and modified at manager's discretion, • Travel up to 5% Education, Work Experience, Knowledge, and Certifications • Relevant Bachelor’s degree or equivalent, related experience., • 1-3 years of experience in SaaS software customer support., • Working knowledge of G Suite applications., • Strong verbal and written communication skills., • Experience with ticket management systems such as Salesforce Service Cloud, Zendesk or a similar SaaS ticketing system., • Experience or in-depth knowledge of the real estate / multifamily industry is a plus., • Experience in ITIL, Knowledge Centered Support (KCS), HDI or other support frameworks is a plus., • The ability to receive and offer constructive feedback and work to maintain our company values and collaborative culture. Our team is mostly remote, so we work hard to stay connected & you need to be a strong team player., • Ability to successfully follow defined processes and procedures ., • Strong customer service skills with the drive to provide the best customer experience with each interaction., • Organized, detail-oriented, and self-motivated , with the ability to work under pressure and attain pre-defined deadlines ., • The ability to effectively communicate through phone, chat , and email is required ., • Ability to work on multiple issues simultaneously in a fast-paced environment ., • Ability to work within a team environment and independently while maintaining a high level of efficiency., • Proven ability to effectively diagnose and resolve customer issues, demonstrating a strong troubleshooting skillset in a customer support environment., • Ability to manage time effectively Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Funnel, we are committed to building a proptech company that is as diverse as the multifamily industry we serve, and that means to not only live our inclusivity, but also to support and encourage it among all society. If you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Equal Employment Opportunity Funnel provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances. Americans with Disabilities Act Employee must be able to perform all essential job functions, with or without reasonable accommodation. Job Responsibilities The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Funnel may change the specific job duties with or without prior notice based on the needs of the organization. Funnel Leasing Inc., is not engaging any staffing firms or recruitment firms in the search or placement of candidates for this role. Furthermore, Funnel Leasing Inc., and associated team members who receive any unsolicited candidates information will not pay any fee or engagement contract as a result of these unsolicited contacts. Interested applicants should apply directly to the position posting for consideration. Benefits Employees may be eligible for various benefits. Generally, we provide employee access to: • Health insurance, • Dental and Vision insurance, • Company paid Life/AD&D, • Long-term Disability insurance, • Short-term Disability insurance, • Term Life insurance, • Flexible Spending Account (FSA), • Health Savings Account (HSA), • Retirement Plan - 2% company match, • EAP In addition to these benefits, we also offer • Uncapped Discretionary Time off, • Sick Leave, • 14 paid holidays, • One time remote work stipend, • Employee recognition program, • Employee-led Groups (ELG’s)

Job Description About Us: We are a leading commercial interior design and solutions partner specializing in office furniture, flooring, modular walls, and acoustical products. With four locations across Florida and a dynamic team of talented, driven professionals, we are known for delivering exceptional environments and an unmatched client experience. Our people‑first culture is the foundation of everything we do, and our core values-passionate, adaptable, dedicated, coachable, and dependable-guide how we show up for our clients and for each other every day. As we continue to expand our capabilities, we are excited to welcome a new professional into our technology department! Come join a team who will trust in your abilities and appreciate what you bring to the table! Position Summary: We are seeking an IT Support Engineer who enjoys solving problems, improving systems, and delivering exceptional service to internal users. This is an excellent opportunity for a professional looking to expand beyond traditional help desk support and gain hands-on experience with Microsoft 365 administration, Entra ID, Intune, endpoint management, identity and access management, and enterprise technology operations. You'll play a key role in securing, supporting, and improving the systems that power our business. What you'll do: • Serve as a primary technical resource for employees across multiple Florida locations., • Resolve escalated hardware, software, networking, and Microsoft 365 issues., • Manage user onboarding, offboarding, account provisioning, and device deployment., • Support Microsoft Entra ID, Intune, MFA, SSO, Teams, SharePoint, OneDrive, and Outlook., • Administer and troubleshoot Windows 11 devices, printers, mobile devices, VPN connectivity, and cloud applications., • Monitor and manage endpoints through NinjaOne and other management tools., • Support Meraki firewalls, switches, and wireless access points., • Partner with security and systems administration teams on escalated issues and projects., • Create and maintain technical documentation, knowledge base articles, and support procedures., • Identify recurring issues and recommend improvements that enhance reliability and user experience. Secondary Functions of the position: • Ability to operate and lead under our core values and Guiding Principles:, • Passionate, • Adaptable, • Dedicated, • Coachable, • Dependable Supervisory Responsibilities: NA Travel Responsibilities: • This position requires occasional travel to Florida office locations, averaging 1-2 times per month.What We're Looking For:, • 2+ years of IT support, systems support, or service desk experience., • Experience supporting Microsoft 365 environments., • Hands-on experience with Entra ID, Intune, MFA/SSO, Windows 11, Dell/HP hardware, VPN, wireless networking, and endpoint management., • Experience with RMM tools such as ConnectWise & Ninja One., • Familiarity with Meraki firewalls, switches, and wireless access points., • Strong troubleshooting and customer service skills., • Ability to communicate effectively with both technical and non-technical users., • Associate degree, technical certification, or equivalent experience preferred. Bonus Points: • Microsoft certifications such as MS-900, MD-102, AZ-900, SC-900, or equivalent., • Security+, Microsoft Security, or other cybersecurity-related certifications., • Experience administering SharePoint Online and Microsoft 365 collaboration tools., • Experience with endpoint security and device management platforms., • Experience supporting multi-location organizations and remote workforces., • Familiarity with cybersecurity frameworks including NIST 800-171 and NIST 800-53., • Understanding of identity and access management, conditional access policies, and security best practices., • Exposure to vulnerability management, compliance initiatives, or security awareness programs. Physical Requirements and Working Conditions: • Work will be performed in office environments. Travel to our FL office locations, as described is required. What We Offer: • Competitive salary: $65,000-$75,000, based on experience, • Annual bonus opportunity, • $250/month vehicle allowance., • $75/month cell phone reimbursement., • Hybrid work schedule, • 401(k) with company match., • Medical, dental, vision and ancillary benefits, • HSA, • Wellness program, • Company funded life insurance, plus optional buy-up, • Short-term disability coverage, • Company funded long-term disability coverage, • Paid maternity leave, • 12 paid holidays, • 15 days PTO, • Paid time off to volunteer, • EAP, • Career development opportunities with hands-on exposure to Microsoft 365, Entra ID, Intune, endpoint management, and security technologies. All offers of employment are contingent upon the successful completion of a background check and drug screening. These screenings are conducted in accordance with applicable federal, state and local laws, including the Fair Credit Reporting Act. Candidates may be required to provide written consent prior to the initiation of any screening process. A criminal record does not automatically disqualify a candidate; all results are reviewed on a case-y-case basis in relation to the responsibilities of the position.