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Job Description Who We Are: Callahan Construction Managers is a full-service construction management company based in Bridgewater MA, with regional offices in White Plains, NY. Callahan has served the New England and Northeast regions as a family business for over 70 years. As one of the region’s largest open shop construction firms, Callahan provides a wide range of preconstruction and construction management services to local, regional, and national clients. Callahan enforces a high quality and innovative approach to all projects, including multi-family residential, senior housing, affordable housing, hospitality, life sciences, corporate office, educational, retail and other markets. Visit www.callahan-inc.com for more information. Summary: The Lead Superintendent oversees the full scope of the physical construction of the project. The Lead Superintendent is responsible for Safety, QA/QC, Subcontractor Management, Document Control, Schedule, Relationship Management & Project Management while representing Callahan Construction Managers throughout the full project cycle. The Lead Superintendent is responsible for the supervision of the day-to-day work in the field and is expected to turn out high-quality work in the largest possible quantities for the lowest possible cost in the shortest possible time. The Lead Superintendent also plans in advance and ensures the flow of personnel and materials will be available. All Callahan employees are required to be respectful and professional in their day-to-day work and to be ethical in all practices. Essential Functions Safety: • Enforce compliance with all safety laws and regulations. Stop unsafe work and order Callahan, Inc., and Subcontractor employees away from hazards, etc. Ensure follow through of all safety recommendations of the Safety Manager, • Manage safety inspection reports, verify remediation has occurred and document, • Manage implementation and updating of NFPA 241 Plan. Notify and send all updates to Fire Department, • Manage site security daily - gates, fence line, signage, cameras, • Walk entire project daily reviewing overall compliance and document in the daily report, • Ensure that the project is prepared for OSHA inspections and take lead in any visits or inspection processes, • Notify Safety Manager of all incidents and near misses, • Hold stand downs as needed, • Coordinate with subcontractors and the Safety Manager for all JHAs and SOAP plans in advance of the work. QA/QC: • Create QA/QC management plan with Project Team, QAQC Manager and In House Architect, • Lead the project QA/QC process, ensuring all team members are participating in documentation, communication and execution of the plan, • Drive the process for all mockups and quality benchmarks, • Schedule, lead and document all area-specific preconstruction and mockup meetings, • Continuously monitor job progress on-site, checking all work to ensure compliance with Contract Documents, • Update QA/QC Manager on schedule, progress and issues, • Oversee the punch process, deficiency log, work to complete lists and final acceptance, utilizing Procore, • Manage and verify MAAB, ADA, & FHA Compliance Subcontractor Management: • Ensure work is available to subcontractors to be successful, • Identify and resolve problems and conflicts, organize meetings and cooperate with team members in various roles as necessary, • Maintain good communication and relationships with the labor force and their leaders, • Initiate all Subcontractor Pre-mobilization Meetings (Exhibit S) with the subcontractor and all required parties to ensure that all requirements are understood, • Manage risk prevention requirements of site and Subcontractors by ensuring subcontracts and insurances are in place prior to mobilization, • Initiate badge program and ensure that all Subcontractor employees have undergone badge process and safety review prior to starting work, • Execute weekly subcontractor meetings, • Understand all subcontract scopes of work, identify scope gaps and oversee subcontractors to ensure compliance, • Manage and enforce daily cleanup and housekeeping; send notice to non-participating subcontractors, • Organize all logistics, delivery management and documentation of materials with project field staff, • Notify the Subcontractor and PM/APM of any delays resulting from labor, equipment or material shortages, • Give notice as required by subcontract agreement with written confirmation to a Subcontractor prior to performing any work for which a back charge will be processed Document Control: • Understand the plans, specifications, site, estimate, owner contract and qualifications, and subcontracts to the extent that the scope, magnitude, and relationship to the finished product are known Understand budget and attend all job cost meetings, • Manage Daily Reports, • Prepare and complete the Project Daily Report containing an accurate record of trade forces and activities, areas worked, deliveries, visitors, weather and any other pertinent information using Viewpoint Team, • Manage T&M Log - verify all slips for work was approved, log is fully detailed, • Manage and perform shop drawing review, • Provide daily photo documentation of project and upload to job folder, • Compile and maintain all permits, testing and inspections required for successful project completion and acceptance related to assigned area or scopes, • Create and track hot lists Schedule: • Create, manage and update the construction baseline schedule, • Create and update 3 week look ahead weekly, within the parameters of the current project schedule, • Provide input for schedule update, • Create and manage break out schedules for all areas, • Plan work in advance of actual operations to permit time for eliminating conflicts in plans, specifications or between trades and to ensure material and equipment deliveries as required, • Coordinate and oversee the scheduling of subcontractors, consultants, inspectors, and vendors., • Monitor and communicate with subcontractors to ensure that they maintain adequate forces and productivity to execute the work in accordance with the schedule requirements., • Own, track, update and notify of all schedule delays to Project Manager and Project Executive. Relationship Management: • Establish and maintain positive relations with Subcontractors, Owner, Architect, and Engineers, • Foster and encourage team environment, • Meet abutters, providing a brief overview of the project and providing your contact information, • Communicate effectively in a prompt and professional manner, • Schedule and walk with all non-MEP inspectors - Building Inspector, FD, Conservation, etc. Project Management: • Develop project specific, site-regulations, • Develop detailed phasing and turnover plan, • Prepare the site for union interruptions and understand actions in case of same, notify per procedure, • Manage daily activities to plan in advance for all needs of project, • Understand the plans, specifications, site, estimate and contract to the extent that the scope, magnitude and relationship to the finished product are known, • Attend weekly OAC meetings, • Provide input for and track procurement log, • Understand and track budget, • Notify the Project Manager of all required cost changes involving field conditions and receiving authorization before proceeding, • Manage all tool and equipment needs directly through NESB, • Follow the BIM Execution Plan and participate as required, • Create schedule for and provide weekend coverage of Project in conjunction with entire team Leadership • Provide clear direction and consistent feedback to your team, • Motivate and coach your team to achieve goals, • Mentor your staff and build relationships, • Delegate tasks to challenge your team and provide growth opportunities, • Engage and promote training and continuous learning for yourself and your team All qualified applicants will be afforded equal opportunity. There shall be no discrimination based on race, color religion, sex, sexual orientation, gender identity, national original or on an applicant’s status as a protected veteran or as individual with a disability.

We are seeking a versatile and proactive Associate Project Manager to join our Infrastructure and Engineering team. In this role, you will partner with System Administrators, Infrastructure Engineers, and Security teams to analyze workflows, gather project requirements, track project milestones, and ensure strict adherence to Change Control and compliance policies. This role is strictly focused on IT Infrastructure, Cloud Services, and Security Operations; it is NOT a software development or application engineering role. Key Responsibilities Project Coordination & Execution • Task & Timeline Management: Assist in defining project scope, developing timelines, tracking tasks, and driving infrastructure initiatives (e.g., cloud migrations, hardware refreshes, security upgrades) to completion., • Stakeholder Collaboration: Organize meetings and facilitate seamless communication between Infrastructure Project Managers, Technical Leadership, and Subject Matter Experts (SMEs)., • Scope & Cost Control: Monitor and document changes to project scope, schedules, and budgets, escalating potential risks to IT Management. Process Analysis & Workflow Optimization • Requirement Gathering: Collaborate with Systems and Security Engineers to translate technical infrastructure needs into clear, documented business and technical requirements., • Efficiency Identification: Evaluate current operational workflows and identify opportunities to leverage automation (e.g., AI tools, low-code platforms) to streamline IT processes. Governance, Change Control & Compliance • Change Management: Ensure all modifications to production infrastructure, networks, data, and core applications are thoroughly reviewed, tested, and approved through the formal Change Control process., • Documentation & Auditing: Author and maintain high-quality documentation for the internal Knowledge Base, standard operating procedures (SOPs), and compliance/audit trails., • Security First: Ensure all managed projects align strictly with corporate IT security policies, governance standards, and regulatory compliance guidelines. Qualifications & Skills Required Experience & Education • Experience: 2–4 years of experience in a Project Coordinator, Junior PM, or Business Analyst role, specifically embedded within an IT Infrastructure, Operations, or Systems Engineering environment., • Core Technical Familiarity: A foundational understanding of core infrastructure concepts (e.g., Networking, System Administration, Windows Server, Identity & Access Management, Cloud Services/AWS/Azure). You don't need to configure them, but you must have a familiarity with the language. Technical Toolset • PM Platforms: High proficiency with modern project management and collaboration tools (e.g., Monday.com, Jira/Confluence, Wrike, or Zoho Projects)., • Productivity: Advanced skills in MS Office 365, particularly Excel for budget tracking, data analysis, and reporting. Preferred Qualifications (Beneficial but not required) • Automation & Low-Code: Experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps) to build dashboards and automate internal processes., • AI & Innovation: Experience utilizing AI technologies/prompting for automated workflows, task generation, or documentation drafting., • Certifications: CompTIA Network+/Security+, ITIL Foundation, or CAPM (Certified Associate in Project Management) is a strong plus. Soft Skills • Bridging the Gap: Exceptional ability to communicate effectively with both highly technical engineers and non-technical business leaders, • Adaptability: Ability to work independently with minimal supervision while remaining a highly collaborative team player., • Attention to Detail: Rigorous organizational skills with a passion for documentation, governance, and process structure. Able to take complex concepts and break them down into actionable tasks and items. Mavis is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com. We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.

Job Description - Airport Operations Intern Business Unit: HPN - Airside Operations Reports To: Airport Operations Supervisor (or designee) FLSA Classification: Non-exempt Job Category: Temporary; Part-time Paid Internship Union: None Primary Work Location: On-Site, Westchester County Airport Country: USA The Company Founded in 1927 as a division of Pan American World Airways, Avports is an experienced and trusted airport manager, operator, and developer. Today, the company operates with over 650 staff at 15+ airports across the US and the Caribbean, with that number slated to grow to 800 during the next year with the addition of new airport projects. Avports has manages a portfolio of airport operations and maintenance (O&M) and public-private partnership (P3/PPP). These airports have diverse operations, encompassing commercial and general aviation airports, passenger terminals, joint-use airports, heliports, NASA facilities, and spaceports. Westchester County Airport (HPN) https://airport.westchestercountyny.gov/general-information/overview Westchester County Airport, located at 240 Airport Rd, West Harrison, NY 10604, five miles east of White Plains and about 30 miles north of Manhattan. It has been operating as a public-use airport since 1945, and offers a diverse mixture of commercial, business and private aviation services. Responding to the needs of its surrounding communities and its unique location, the airport has been a pioneer in the management of its environmental impacts caused by aviation operations. Job Summary This entry-level, developmental, and non-supervisory internship position exists to provide structured, hands-on experience that bridges academic knowledge with real-world airport operations. The role supports workforce development by exposing interns to multiple functional areas-including airside and landside operations, safety and compliance, maintenance, and administration-through guided participation, job shadowing, and project-based assignments. The program is designed to cultivate a pipeline of future talent while ensuring interns gain meaningful, compensated learning experiences within a dynamic airport environment. Candidates should be currently enrolled in a relevant academic program and demonstrate interest in aviation or airport operations. The role requires strong organizational, communication, and problem-solving skills, along with the ability to follow procedures in a regulated environment. Interns must reside within a reasonable commuting distance, be authorized to work in the United States without sponsorship, and be capable of maintaining high levels of engagement, attendance, and professionalism throughout the program. Exposure to standard operating procedures, safety protocols, and cross-functional collaboration is expected, with duties evolving based on operational needs and learning objectives. Position is classified as non-exempt and temporary under the FLSA and reports to the Airport Operations Supervisor or designee. Work is performed on-site at Westchester County Airport and requires compliance with all schedule requirements, airport credentialing, TSA, and company and schedule requirements. Interns must adhere to all safety, security, and operational policies, with restrictions placed on participation in hazardous environments, which are limited to supervised observation where applicable. The internship is a structured, time-bound program intended solely for developmental purposes and does not guarantee future or continued employment with the Company. Essential Job Functions • Participate in daily operational briefings, coordination meetings, and training sessions, • Assist operations personnel with inspections, monitoring activities, and routine operational tasks under supervision, • Observe and support airside and landside operations, including terminal activity, tenant coordination, and ground transportation, • Support safety, security, and regulatory compliance initiatives, • Assist with administrative, analytical, and project-based assignments, • Maintain documentation related to training, rotations, and assignments, • Prepare and present a final internship summary report or presentation, • Always maintain professional behavior and communication in a safety-sensitive, customer-facing environment, • Demonstrate respect for passengers, tenants, colleagues, and stakeholders, • Perform other duties as assigned to support operational and learning objectives Program Structure • Rotational assignments may include:, • Airside Operations, • Landside Operations, • Airport Maintenance, • Environmental, Safety & Compliance, • Administration and Finance, • Includes job shadowing, supervised participation, and exposure to SOPs and regulations, • Designed to support professional development and academic learning outcomes Core Competencies • Accept ownership and accountability, consistently delivering accurate, high-quality results with a sense of urgency, • Maintain strict adherence to safety protocols, PPE requirements, and regulatory standards, • Work effectively in a highly coordinated operational environment and support team goals, • Demonstrate alertness and evaluate conditions in a dynamic airport environment, • Function effectively in adverse weather, fluctuating schedules, and high-pressure situations, • Demonstrate reliability, punctuality, and consistency in shift-based operations, • Make timely decisions when options are clear, escalating appropriately when needed, • Manage multiple priorities effectively in a fast-paced environment, • Maintain high attention to detail, sound judgment, and conscientiousness in all work, • Communicate timelines, expectations, and progress clearly, • Support team continuity and knowledge sharing, • Seek, receive, and apply constructive feedback, • Contribute to continuous improvement through innovative and cost-effective solutions Required Skills & Qualifications Education & Experience • Currently enrolled in an accredited college or university program in aviation management, airport management, business, public administration, or related field, • Demonstrated interest in airport operations and aviation Licenses, Certifications & Eligibility • Must be at least 18 years of age by December 31 of the calendar year in which employment begins., • Must comply with all applicable federal, state, and local labor laws, including work authorization and work permit requirements, as well as assigned scheduling expectations., • Valid local driver's license with acceptable record, • Ability to obtain TSA clearance and airport badging Technical & Functional Skills • Ability to learn entry level FAA and airport operational requirements, • Aptitude to learn organization, analytical, and problem-solving skills, • Effective written and verbal communication skills, • Intermediate level proficiency in Microsoft Office or similar tools, • Ability to follow procedures in a dynamic operational environment Work Authorization & Travel Requirements • Must reside within reasonable commuting distance of the primary work location., • Must be authorized to work in the United States without sponsorship., • Must comply with airport credentialing requirements to work in secure areas., • Travel is not typically required beyond local airport access. Work Environment, Physical & Cognitive Demands • Work is performed in a busy airport environment, including terminal areas, curbside, roadways, parking facilities, administrative offices, and occasional airside access, • Exposure to variable weather, passenger activity, vehicle traffic, and elevated noise levels, • Frequent standing, walking, bending, and continuous movement required, • May require lifting, carrying, pushing, and pulling moderately weighted items, • Use of personal protective equipment (PPE) required in designated areas, • Maintain situational awareness in a dynamic, customer-facing environment, • Ability to follow instructions and perform tasks safely and accurately, • Demonstrate professional interaction with staff, tenants, and stakeholders, • Ability to multitask, communicate effectively, and make decisions under pressure Internship Conditions & Expectations • This internship is a temporary, developmental opportunity and does not constitute regular employment. Participation in the internship program does not guarantee future or continued employment with the Company., • Continued participation is contingent upon satisfactory performance, adherence to Company policies, and compliance with all operational and security requirements. Interns may be removed from the program at any time based on performance, conduct, or operational considerations., • Interns are expected to actively engage in all assigned learning activities, demonstrate initiative, and contribute to a professional, team-oriented work environment consistent with organizational standards., • Interns must comply with all Company policies, procedures, and standards applicable to employees, including but not limited to safety, conduct, confidentiality, and information security requirements., • Duties will be assigned in accordance with all applicable labor laws, safety regulations, and Company policies. Exposure to operational or higher-risk environments will be controlled and supervised in alignment with regulatory and safety requirements. Applies to all team members, including those represented by a labor union or bargaining unit. If any part conflicts with a collective bargaining agreement (CBA), the CBA will take precedence. The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, the Company. will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Equal Employment Opportunity We are an equal opportunity employer and are committed to providing a workplace free from discrimination. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law. We provide reasonable accommodation to qualified individuals with disabilities and encourage applications from all qualified candidates. Compensation and Benefits Overview Internship compensation is provided in accordance with applicable wage and hour laws. Classification and compensation structure are specific to the internship program and do not reflect ongoing employment status.

Opportunity to learn all of the material and equipment that are utilized in civil and utility construction.

Job DescriptionDescription: Healthy Kids Programs | Tuckahoe Union Free School District 2026–2027 School Year LOCATION: William E. Cottle School in Eastchester, NY PAY: $30.00 - $35.00 per hour HOURS: Monday-Friday 8:45 am-2:30 pm JOB STATUS: Part-Time, Non-Exempt Featured Benefit: Employer-Paid Childcare Healthy Kids Programs provides childcare for school-age children (ages 4–12) enrolled in our program on the days and during the hours you work. Employer contributions cover the cost of care, so you can focus on your job while your child participates in a safe, structured, and engaging program, all without needing to arrange outside care. Why You’ll Love This Role • You’ll teach in a supportive UPK classroom environment with clear curriculum structure and district alignment, so you’re not starting from scratch each day, • You’ll work with four-year-olds at a key developmental stage, where you can see rapid growth in early literacy, social skills, and independence, • You’ll be part of a collaborative school community that values teamwork between teachers, assistants, and families, • You’ll have access to ongoing training and professional development to support your growth as an early childhood educator, • You’ll benefit from a rare employer-paid childcare option, helping remove one of the biggest stressors for working parents, • You’ll be supported by a mission-driven organization focused on high-quality early learning and community impact Key Responsibilities • Implement the Creative Curriculum with fidelity and attend required district training, • Plan and deliver developmentally appropriate instruction aligned with NYS Early Learning Standards, • Support early literacy, numeracy, and social-emotional development through play-based learning, • Conduct assessments, document progress, and communicate with families, • Build strong relationships with families and support UPK engagement, • Collaborate with teacher assistants and support staff, • Maintain a high-quality ECERS-3 aligned classroom environment, • Participate in professional development and program evaluationRequirements: Minimum Qualifications • Valid NYS Early Childhood Teaching Certification (Birth–2, N–6, Pre-K–6) or Bachelor’s with approved 5-Year Plan, • Bachelor’s degree required; Master’s preferred, • Experience with preschool-age children, • Strong communication and collaboration skills Additional Requirements • Candidates must successfully pass all required state background checks., • Requires the ability to meet physical demands, including bending, stretching, lifting, and carrying up to 50 pounds, and actively engaging with energetic children. Part-Time Benefits: • Employer-paid childcare for school-age children (ages 4–12) enrolled in our program on the days and during the hours you are working with us, • Telehealth, vision, and dental coverage, • AFLAC supplemental plans, • 401(k) for eligible employees, • Paid sick time, • On-demand pay, • Career development and growth opportunities About Healthy Kids Programs Healthy Kids Programs is more than a childcare provider. We’re shaping the future of childcare. As one of Inc. 5,000’s fastest-growing organizations, we offer Early Learning, Before and After School, and Summer Camp programs across more than 150 locations. As a certified benefit corporation, our mission is to make childcare accessible and affordable for today’s families while positively impacting the communities we serve. Why Join Healthy Kids Programs? At Healthy Kids Programs, our people are at the heart of everything we do. We create supportive and engaging environments where team members feel valued, empowered, and excited to grow. When you join our award-winning team, you become part of a community that values purpose, professional development, and meaningful work. If you are passionate about working with children and making a difference, Healthy Kids Programs is the place to build your career. If you’re passionate about working with young children and want to be part of a supportive, purpose-driven team, we encourage you to apply: https://www.healthykidsprograms.com/workwithus Healthy Kids Programs is an equal opportunity employer. We are committed to fostering diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Job Description Job Description – Ramp Agent Business Unit: HPN - Airline Services Reports To: Ramp Supervisor / Ramp Manager FLSA Classification: Non‑Exempt Job Category: Regular, full‑time Primary Work Location: On‑Site, Airport Airside Operations Country: USA Job Summary Ramp Agents play a critical role in supporting the safe, efficient, and timely movement of aircraft through the performance of essential ground handling duties. Includes loading and unloading baggage, operating ground service equipment, conducting FOD inspections, and completing aircraft servicing such as water, lavatory, and cabin preparation. Agents assist with marshalling, pushbacks, and wing walking to ensure aircraft arrive and depart safely while maintaining clear, hazard‑free movement areas and supporting passenger needs, including wheelchair assistance and gate preparation. Requires a minimum high school diploma or GED, with prior customer service or ramp/aviation experience preferred. Must be able to perform physically demanding tasks in all weather conditions and apply technical skills such as aircraft marshalling, hand‑signal communication, pushback, chocking and securing aircraft, time‑critical turnaround coordination, and basic aircraft type recognition. Ability to safely operate ground service equipment and follow established procedures is essential to ensuring compliance and operational accuracy. Shift work is required, including evenings, nights, weekends, holidays, and overtime, as operational demands dictate. Essential Job Functions • Load and unload passenger baggage., • Park and dispatch aircraft, including marshalling, pushback, wing walking, chocking and cone placement., • Operate ground service equipment such as belt loaders, tugs, GPUs, and de-icing vehicles., • Provide water and lavatory servicing for aircraft., • Clean, prepare, and restock aircraft cabins on overnight aircraft, • Conduct aircraft deicing operations in accordance with airline procedures., • Perform Foreign Object Debris (FOD) inspections to maintain a hazard‑free ramp., • Provide aisle chair assistance to passengers as needed., • Prepare ramp equipment and gate areas for arriving and departing aircraft., • Maintain clear obstacle‑free areas for all aircraft movements., • Ensure proper loading of baggage, gate‑checked items, and security‑screened bags., • Support ramp team members to ensure safe on time departures., • Perform additional duties as assigned to support station operations. Competencies • Maintain strict adherence to safety protocols, PPE requirements, and regulatory standards., • Work effectively in a high‑coordination environment and supports team goals., • Demonstrate alertness and evaluates conditions in a dynamic airside environment., • Functions effectively in adverse weather, fluctuating schedules, and high‑pressure situations., • Interact respectfully with passengers and airline partners, including accessibility support., • Ensures accuracy in baggage handling, equipment placement, and compliance steps., • Communicate clearly with coworkers, supervisors, and flight crews., • Demonstrates reliability, punctuality, and consistency in shift‑based operations., • Make timely decisions when options are clear, escalating appropriately for higher risk or ambiguity, • Accept ownership and accountability, consistently delivering accurate, high-quality results with a sense of urgency Required Skills & Qualifications Education & Experience • Minimum high school diploma or GED required., • Prior customer service or ramp/aviation experience preferred. Technical Skills / Expertise • Aircraft marshaling and hand‑signal communication, • Aircraft pushback operations, • Chocking, cone placement, and aircraft securing, • Time‑critical turnaround coordination, • Basic aircraft types and configurations (A320, A220 etc.), • Load control basics (weight & balance awareness) and use of baggage scanners, • Ability to operate ground service equipment (training provided), • Ground power unit (GPU) and air start unit operation, • Use of handheld radios and dispatch systems, • Safe loading and unloading of baggage, • Reading load sheets and flight documentation, • Aircraft servicing (lavatory, potable water, cabin cleaning coordination), • Manual handling techniques to prevent injury, • Knowledge of ramp safety procedures and aircraft movement areas, • Hazardous materials recognition (IATA DGR awareness) Other Requirements • Must be at least 18 years of age., • Possess and maintain a valid driver’s US license., • Work flexible schedules: evenings, nights, weekends, holidays, overtime., • Able to work in extreme weather conditions., • Maintain required airport/airline clearances and certifications., • Demonstrate the ability to perform under pressure, work in extreme weather conditions, and have physical stamina for lifting and working long shifts, • Noise and jet blast awareness, • Must be able to work effectively as part of a team., • Ability to read, write, and communicate effectively in English language. Preferred Skills • Experience in aviation, transportation, logistics, or airport operations., • Strong communication and customer service skills., • Ability to follow detailed instructions and safety checklists. Work Authorization & Travel Requirements • Must be authorized to work in the United States without sponsorship., • Must comply with airport credentialing requirements to work in secure areas., • Travel is not typically required beyond local airport access. Work Environment, Physical Demands & Requirements • Work performed primarily outdoors on airport ramps and aircraft service areas., • Exposure to extreme weather (heat, cold, snow, rain, wind) and high‑noise conditions., • Requires use of hearing and visual protection, safety vests, gloves, and other PPE., • Requires standing and walking for extended periods, bending, kneeling, stooping, and lifting up to 50+ pounds., • Requires visual acuity and awareness for safe movement around aircraft and ground equipment., • Requires ability to work variable schedules aligned with flight operations., • Must be able to navigate and work safely around aircraft, vehicles, and heavy equipment., • This job description is not intended to list every duty. Duties may change at any time, with or without notice. The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, the Company. will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Applies to all team members, including those represented by a labor union or bargaining unit. If any part conflicts with a collective bargaining agreement (CBA), the CBA will take precedence. Compensation and Benefits Overview Benefits may include: • Medical, Dental, and Vision Plans, • Health Savings and Flexible Spending Accounts, • Disability Insurance, • Life and AD &D Insurance Options, • Supplemental Insurance Plans, • 401(k) Retirement Savings Plan, • Paid Vacation, Sick Time, and Company Holidays, • Training and Career Development Opportunities Equal Employment Opportunity We are an equal opportunity employer and are committed to providing a workplace free from discrimination. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law. We provide reasonable accommodation to qualified individuals with disabilities and encourage applications from all qualified candidates.

Job DescriptionDescription: Healthy Kids Programs | Tuckahoe Union Free School District 2026–2027 School Year LOCATION: William E. Cottle School in Eastchester, NY PAY: $18.00 - $20.00 per hour HOURS: Monday-Friday 9:00 am-2:30 pm JOB STATUS: Part-Time, Non-Exempt Help Shape a Child’s First School Experience Healthy Kids Programs is seeking a Pre-K Teacher Assistant who is passionate about early childhood education and eager to help four-year-olds build the skills and confidence they need for future school success. In this role, you will work under the direction of the Lead Teacher to help implement lesson plans and support daily classroom activities in a structured, nurturing Pre-K environment. If you are creative, patient, culturally aware, and skilled at supporting diverse learners, this could be a great fit for you. What Makes This Program Special Our Pre-K program provides young children with a strong foundation through: • Play-based, child-centered learning experiences, • Early literacy and numeracy development, • Social-emotional growth and positive peer interactions, • Support for diverse learning styles and individual needs, • A structured, nurturing environment that prepares children for Kindergarten Featured Benefit: Employer-Paid Childcare Healthy Kids Programs provides childcare for school-age children (ages 4–12) enrolled in our program on the days and during the hours you work. Employer contributions cover the cost of care, so you can focus on your job while your child participates in a safe, structured, and engaging program, all without needing to arrange outside care. Why You’ll Love This Role • You’ll see the real impact of your work every day as children grow and gain confidence, • You’ll be part of a supportive classroom team where collaboration matters, • You’ll work in a structured but creative environment that balances learning and play, • You’ll build meaningful relationships with children during key developmental years, • You’ll gain hands-on experience in early childhood education with opportunities to grow, • You’ll be part of a mission-driven organization focused on making childcare accessible and high-quality Key Responsibilities • Work under the direction of the Lead Teacher to support and carry out lesson plans, classroom activities, and daily routines, • Assist with implementing learning activities and supporting smooth classroom transitions, • Support children’s social, emotional, physical, and cognitive development, • Provide close supervision and support children with personal care routines, including toileting and handwashing, • Help maintain a clean, safe, and developmentally appropriate classroom environment, • Build positive, respectful relationships with children, families, and staff, • Support the Lead Teacher in addressing and planning for individual student needs, • Maintain consistent attendance to support classroom stability and UPK program requirements, • Complete additional tasks as assigned by the Lead Teacher or supervisorRequirements: Qualifications • High school diploma or GED required, • Associate’s degree in education or related field preferred, • Must successfully pass all required state background checks., • Experience in childcare, early education, or classroom support preferred, • Strong communication, teamwork, and interpersonal skills, • Creativity and adaptability when working with young children, • Ability to remain active throughout the day in a hands-on classroom environment Physical Requirements This role is active and hands-on. You should be able to: • Lift and carry children when necessary, • Bend, kneel, reach, run, and sit on the floor as part of classroom activities, • Supervise children closely at all times, • Lift up to 50 lbs. as needed Part-Time Benefits: • Employer-paid childcare for school-age children (ages 4–12) enrolled in our program on the days and during the hours you are working with us, • Telehealth, vision, and dental coverage, • AFLAC supplemental plans, • 401(k) for eligible employees, • Paid sick time, • On-demand pay, • Career development and growth opportunities About Healthy Kids Programs Healthy Kids Programs is more than a childcare provider. We’re shaping the future of childcare. As one of Inc. 5,000’s fastest-growing organizations, we offer Early Learning, Before and After School, and Summer Camp programs across more than 150 locations. As a certified benefit corporation, our mission is to make childcare accessible and affordable for today’s families while positively impacting the communities we serve. Why Join Healthy Kids Programs? At Healthy Kids Programs, our people are at the heart of everything we do. We create supportive and engaging environments where team members feel valued, empowered, and excited to grow. When you join our award-winning team, you become part of a community that values purpose, professional development, and meaningful work. If you are passionate about working with children and making a difference, Healthy Kids Programs is the place to build your career. If you’re passionate about working with young children and want to be part of a supportive, purpose-driven team, we encourage you to apply: https://www.healthykidsprograms.com/workwithus Healthy Kids Programs is an equal opportunity employer. We are committed to fostering diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Job Description About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. We are a unique members-first Credit Union Culture driven by our core Values: Trust, Collaboration, Achievement and Making a Difference. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: The Talent Acquisition Assistant provides administrative and operational support to the Talent Acquisition Business Partner. This role assists with job postings, candidate communications, interview scheduling, and applicant tracking to help ensure efficient and positive candidate experience. This role is on a hybrid schedule with hours from 8:15AM to 5PM Monday-Friday. Key Responsibilities: • Schedule interviews and coordinate calendars for candidates and interview teams, • Communicate with candidates regarding interview details, application status, and next steps, • Assist with posting job openings on company career sites, • Review applications and route candidates to the recruiter for screening, • Maintain accurate candidate and requisition records in the applicant tracking system, • Support pre-employment processes such as background checks, reference checks, and onboarding documentation, • Assist with recruitment events or other talent acquisition initiatives, • Provide a professional and positive experience for candidates throughout the hiring process, • Support HR and recruiting projects as needed Who You Are: • High school diploma required; associate’s or bachelor’s degree in Human Resources, Business, or related field preferred, • 2+ years of recruiting and 1 year of HR support experience required, • Strong organizational and time management skills, • Excellent verbal and written communication skills, • Experience scheduling interviews across multiple departments, • Ability to handle sensitive and confidential information with discretion, • Proficiency in Microsoft Office Suite and applicant tracking systems or HRIS platforms, • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment What We Offer: • Competitive salary and benefits package, • 401K with 6% match, • Competitive year end incentive if eligible, • Paid Time Off, Wellness Time & Paid Federal holidays, • Opportunities for professional development and career growth with exposure to mentorship from the executive team and industry leading training., • A mission-driven organization with collaborative and inclusive work environment and values., • High Performance Culture that specializes in training to sharpen and expand skills brought to USALLIANCE. Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base salary/hourly range for this position is $25.24 - $30.92, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.

Job Description About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. We are a unique members-first Credit Union Culture driven by our core Values: Trust, Collaboration, Achievement and Making a Difference. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: We are looking for a high potential, hands on strategic digital marketeer interested in joining a vibrant and agile credit union committed to serving its members and to growing by leveraging marketing automation, social media and AI. The Director – Marketing Strategy & Operations at USALLIANCE Financial is a high visibility strategic leadership role responsible for the overall planning, execution, and performance of the organization’s marketing programs. Reporting to the VP of Brand Strategy and Growth Marketing, this role drives the strategic evolution and day to day leverage of our marketing technology stacks and ensures that all campaigns and operations are fully aligned with business objectives, focusing on significant growth in member acquisition, engagement, and satisfaction. This position will also lead cross-functional initiatives and manage marketing budgets and vendor relationships to ensure marketing execution and digital marketing capabilities yield a positive ROI and contribute to a higher member satisfaction/ NPS. Key Responsibilities: • Create and lead comprehensive annual marketing strategy and budget across all channels (digital, email, social, and traditional) to achieve key business objectives for member growth and product adoption., • Directly manage, lead, and mentor the Marketing staff. Set performance goals with the VP – Brand Strategy & Growth Marketing, conduct performance reviews, and oversee the execution of all team projects, system upgrades, and campaign execution, ensuring timely and successful delivery., • Strategically manage and optimize the entire marketing technology stack, including the marketing automation platform (HubSpot advanced expererience strongly preferred), CRM, and reporting tools, to ensure operational efficiency and scalable growth., • Oversee the generation of comprehensive, executive-level reports on marketing performance metrics (e.g., ROI, conversion rates, channel performance). Review data collaboratively with the VP – Brand Strategy & Growth Marketing, to identify strategic trends and high-impact opportunities for organizational improvement., • Direct the design and implementation of multi-channel communication workflows, ensuring timely, relevant, and personalized messaging to drive member engagement and reduce friction points. Own the overall effectiveness and measurement of all communication campaigns., • Co-manage our agency of record and media partners along with the VP – Brand Strategy & Growth Marketing, • Serve as a primary liaison between departments and executive stakeholders to ensure alignment of business goals. Manage relationships, contracts, and performance of all key marketing technology vendors including Meta and Google., • Work with the VP – Brand Strategy & Growth Marketing to create marketing operations budget, ensuring that spending is tracked against goals and that projects are delivered within budget. Who You Are: • 5+ years of progressive experience in digital marketing, marketing communications, and/or marketing operations, with at least 1-2 years in a leadership or managerial role., • Proven ability to develop and execute comprehensive marketing strategies that drive measurable business results., • Expert-level knowledge of marketing automation platforms (HubSpot experience highly preferred) and a strong understanding of the entire digital marketing space and current customer experience trends, • Exceptional leadership, communication, attention to detail, and organizational skills., • Demonstrated experience with budget management and leading cross-functional teams to meet aggressive deadlines, • Advanced analytical and problem-solving skills, with the proven ability to translate complex data into actionable business strategies via analytical tool and data storytelling for executive team., • Prior experience defining and implementing data governance and hygiene best practices for large marketing databases. What We Offer: • Competitive salary and benefits package, • Opportunities for professional development and career growth with exposure to mentorship from the executive team., • Hybrid Schedule (min 3 days in office to maximize collaboration), • A collaborative and inclusive work environment, • Paid Time Off, Wellness Time & Paid Federal holidays, • 401K with 6% match, • High Performance Culture that specializes in training to sharpen and expand skills brought to USALLIANCE. Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base salary for this position is $104,030.00 - $132,638.25, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.

Job Description About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. We are a unique members-first Credit Union Culture driven by our core Values: Trust, Collaboration, Achievement and Making a Difference. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: A successful candidate in this role will be innovative, engaging, and a strong leader. The VP of Consumer Lending is responsible for leading Consumer Lending processes and workflows while working with credit union technology teams to design and implement process automation to achieve loan portfolio growth. The executive will ensure yields are sufficient to compensate for risk of default and for continued investment in technology and staff within the lending division. The executive will lead strategic development within the department, ensuring the department is functioning within regulatory standards and making sound lending decisions while continuing to meet the needs of a diverse population of members, enhance product visibility, and ensure consumer loan credit quality. Key Responsibilities: • Develop, enhance, and automate processes to improve effectiveness in the consumer lending area including identifying any weaknesses and offering solutions to solve any problems., • Successfully integrate loan objectives, opportunities, and resources to meet loan growth goals., • Collaborate with colleagues across organization to accomplish credit union’s goals., • Responsible for overall credit administration and consistent review of credit underwriting opportunities to leverage automation., • Lead the credit union strategy to acquire, develop, and maintain productive lending relationships., • Consumer loan acquisitions (direct, indirect, credit card, and all potential other sources)., • Develop member acquisition strategies through all channels., • Work extensively to develop strategic concept, critical thinking, and mentoring., • Provide successful leadership and strategic direction of consumer lending., • Ensure productivity standards are met including high level quality service internally and externally. Who You Are: • Minimum 7 years of experience in consumer lending with minimum 5 years of management experience, • Excellent verbal and written communication skills; ability to call, connect, and interact with existing and potential business partners., • Thorough knowledge of consumer lending marketplace with ability to develop dynamic lending strategies, • Coach and develop staff to increase product knowledge and management, improving effectiveness of individual and department performance, • Mentor and provide staff with the resources needed to attain results and goals, • Demonstrate a strong ability to identify, analyze and solve problems, • Demonstrate ability to recognize management problems and develop solutions, • Exemplify credit union philosophy of people helping people What We Offer: • Hybrid Schedule (min 3 days in office to maximize collaboration), • Competitive salary and benefits package including 401K with 6% match, • Paid Time Off, Wellness Time & Paid Federal holidays, • Opportunities for professional development and career growth with exposure to mentorship from the executive team., • A collaborative and inclusive work environment, • High Performance Culture that specializes in training to sharpen and expand skills brought to USALLIANCE. Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base salary range for this position is $132,612.50 - $169,080.94, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.

Job Description Job Code 789B Department Name Member Services Reports To Supervisor, Member Services FLSA Status Non Exempt Union Code 53A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the MS Supervisor, works as a benefit representative for Member Service to assist participants with information for all the benefits offered by the Fund. Stationed in a Field Office. Essential Duties and Responsibilities: • Collecting and analyzing data/information/correspondence to resolve a problem in real-time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Educate participants about their Fund benefits through phone and walk-in interactions., • Displayed expertise in all Funds (Health, Pension, Legal, Training Fund)., • Exhibit proficiency in all benefits (Empire-Health benefits including: Dental-Vision-RX-Eligibility-Mental Health-Pension-SRSP-Disability-COBRA-etc.)., • Handling of inquiries through vendors, Optical, Pharmacy, and Employee Assistance., • Ability to handle escalated member issues on the telephone or face to face., • Follow-up to completion (member notification whether verbal or in writing) complex issues, whatever the issue (i.e. pension, claim, etc.). Includes analyzing and interpreting related correspondence for Members., • Proven proficiency in eligibility process, as well as all Benefit Systems, Pension & SRSP Processes, and Health., • Representatives analyze and interpret customer phone, verbal, and/or written inquiries., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries., • Operating computers with multiple information screens to research and resolve customer inquiries online., • Ability to effectively communicate with the Union, Employers, Building Representatives, and Shop Stewards as well as Fund agencies, in order to resolve and coordinate Member issues and processes., • Identify problems with participant interaction and provide examples to management., • Ability to effectively communicate to Participants, including proficient handling of difficult communications and irate people., • Perform other functions and administrative duties as necessary or as assigned by Management., • Facilitate and attend Member and Employer Benefit Training seminars, membership meetings, field site visits, and Brigades on a voluntary overtime basis. Qualifications (Competencies): • Spent at least one year as a bilingual Member Service Representative with a proven track record of outstanding performance as a Member Service Representative. The candidate must also not have any disciplinary actions in regards to work performance or attendance and punctuality. Also, to perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required., • Detailed knowledge of benefits as displayed through Participant handling via utilizing Empire, all Member data and processing systems, CRM, and member contact documenting tracking tools., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, and Windows applications., • Typing 40+ words per minute., • Strong analytical, problem solving, and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask using oral, visual, and tactile senses simultaneously., • Flexibility with work schedule. Soft Skills (Interpersonal Skills): • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in a fast-paced work environment., • Excellent listening skills., • Detail-oriented with excellent organization and communication skills., • Experience working directly with customers., • Outstanding work ethic and employment record (including attendance and punctuality). Education: High School diploma, College a plus, Call Center experience or Health Care Customer Service background is a plus. Language Skills: Read, write and understand Spanish and English. Additional language abilities are a plus. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

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