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Job DescriptionSalary: About Us: Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. About the Role: We are seeking a Software QA Engineer with 3-5 years of experience specializing in Web UI and API Test Automation to support our innovative product development. This role involves both manual and automated testing to ensure high-quality feature delivery and system performance. Responsibilities: • Develop and implement Web UI and API test automation for new features., • Design and execute comprehensive test cases (both automated and manual)., • Maintain and enhance test plans for core product features., • Contribute to the automation framework using tools such as Selenium WebDriver, Cucumber, and TestNG., • Ensure test reliability and stability in the CI/CD pipeline., • Collaborate with the Scrum team to understand feature requirements and define clear acceptance criteria., • Analyze software systems to improve design, testability, and overall quality., • Track, report, and communicate test results effectively and in an automated manner. What Were Looking For: • Strong critical thinking skills and a passion for quality., • 35 years of hands-on experience with Java, Selenium, TestNG, and Cucumber., • Active engagement in Scrum team activities, including sprint planning, retrospectives, and backlog grooming., • Familiarity with CI/CD tools like Jenkins, CircleCI, and version control systems such as Git/GitHub., • Knowledge of cloud computing platforms like AWS., • Proficiency with Atlassian tools (JIRA, Confluence)., • Bachelors degree in Computer Science or equivalent professional experience. Bonus Points If You: • Have hands-on experience with manual and automated mobile testing., • Have experience with Appium, • Enjoy optimizing workflows and automating repetitive tasks. Applicant Privacy Notice Neptune Retail Solutions is an Equal Opportunity Employer remote work

Job Description Company Overview: NRS is a leading provider of transportation & supply chain management services, and a family-owned and operated company that has been providing smart logistics solutions for the world's leading retailers and manufacturers for 60+ years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Join our team at NRS, Inc. and contribute to our mission of providing exceptional transportation and logistics services while optimizing HR operations. We offer a competitive salary and benefits package, and we are committed to providing our employees with a positive work environment and opportunities for growth and development. Apply now and be a part of our success story! Job Overview: The L&D Manager focuses on designing, implementing, and overseeing learning and development programs that enhance the skills and knowledge of our employees across the company. The L&D Manager plays a pivotal role in fostering a culture of continuous learning and professional growth, contributing to our mission of delivering exceptional service and efficiency. Job Description: • Conduct needs assessments to identify skills gaps and develop targeted training initiatives for both individual and organizational growth., • Design and implement comprehensive L&D programs that address the needs of the business and its employees, aligning with company objectives and industry standards., • Implement and oversee a comprehensive succession planning process (referred to as Block 9), ensuring the identification and development of high-potential employees for key leadership roles. This process includes mapping out career paths, creating individual development plans, and ensuring a talent pipeline that aligns with the organization’s future leadership needs., • Oversee the development and delivery of training materials and courses, utilizing a blend of methods and technologies., • Proficient in delivering training through both classroom-led instruction and virtual learning platforms., • Collaborate with department leaders to tailor learning initiatives that support specific operational goals and employee development plans., • Manage the L&D budget, ensuring efficient allocation of resources and maximizing the return on investment in training and development activities., • Evaluate the effectiveness of training programs through feedback surveys, assessments, and KPIs, making adjustments as necessary to improve outcomes., • Champion a culture of continuous learning and development, encouraging employees to engage in professional growth opportunities., • Stay abreast of the latest trends and best practices in L&D to ensure the company remains competitive in its training and development efforts., • Bachelor’s degree in human resources, Education, Organizational Development, or a related field is required., • Minimum of 5 years of experience in a Learning & Development, Training, or similar role within a mid to large-sized organization., • Certification or advanced training in LEAN, Six Sigma, or a related methodology is preferred., • Proven track record of designing and implementing effective training programs., • Familiarity with UKG solutions is considered a plus, indicating an advantageous understanding of advanced HR technology platforms that could enhance the efficiency and effectiveness of learning programs., • Experience working in the transportation, logistics, or a related industry is highly desirable., • Excellent verbal and written communication skills., • Strong leadership and project management abilities., • Proficient in Learning Management Systems (LMS) and e-learning platforms., • Ability to analyze data and assess program effectiveness., • Creative in developing engaging and effective training materials and methods., • Solid understanding of adult learning principles and training methodologies., • This position may require travel to various company locations on the East and West Coast., • Extended Sitting: Primarily desk-based with prolonged computer use., • Computer Use: Frequent operation of computers and office equipment, requiring manual dexterity., • Eye Strain and Repetitive Motion: Risk from continuous screen use and repetitive tasks like typing., • Office Navigation: Light walking and standing for meetings and tasks within the office. NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #NRSIND

Job DescriptionSalary: Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. What you will do: As a Product Manager at Neptune Retail Solutions, you will play a pivotal role in shaping and executing the product vision for our cutting-edge retail solutions. You will work closely with cross-functional teams to deliver high-impact products that meet the needs of our clients and end-users, enabling them to achieve measurable results in a competitive retail landscape. Your responsibilities will include: Product Strategy & Vision: Collaborate with cross-functional teams to define and execute the product roadmap, ensuring alignment with company objectives and market needs. You will contribute to the strategic direction of our CPG and retailer solutions by maintaining our current products and identifying opportunities for new features. Product Development & Lifecycle Management: Lead product development lifecycle from ideation to launch, working closely with engineering, design, and other teams to deliver high-quality solutions. You will be contribute to the prioritization of features, managing product backlogs, and ensuring timely delivery while maintaining a focus on customer needs and business impact. Customer Insights & Market Research: Gather insights from customers, end-users, and internal stakeholders to inform product decisions. Conduct market research to stay ahead of industry trends and competitor offerings, ensuring that NRS remains a leader in the retail space. Cross-Functional Collaboration: Work closely with sales, operations, finance, and engineering to ensure product initiatives are well-supported and delivered effectively. Your role will involve clear communication and alignment with various departments to ensure smooth execution of product plans. Data-Driven Decision Making: Utilize data and analytics to assess product performance, track KPIs, and iterate on product features. You will continuously evaluate product success and adjust based on quantitative and qualitative feedback to improve product offerings. Continuous Improvement: Champion a culture of continuous improvement by identifying opportunities to optimize existing products, processes, and tools, ensuring that Neptune Retail Solutions delivers innovative, high-quality retail solutions that drive value for clients and users. Required Skills: To excel in this role, you should bring the following skills and experience: * 5+ years of experience as a Product Manager or in a similar product development role, ideally in retail, SaaS, or a related industry. * Bachelors or Masters degree in Computer Science, Engineering or related field, or equivalent professional experience * Technical background with the ability to understand engineering concepts and communicate them effectively to technical and non-technical stakeholders * Experience collaborating and building trust with engineers, data science, finance, operations and other cross functional teams * Data oriented experience with a track record of leveraging data and analytics to drive decisions, prioritize initiatives, and measure success * Strong written and verbal communication skills, with the ability to create clear product documentation, reports, and presentations. * Ability to thrive in a fast-paced, dynamic environment with changing priorities. * Familiarity with product development processes and technologies, such as agile methodologies and modern tech stacks, is highly beneficial. Applicant Privacy Notice Neptune Retail Solutions is an Equal Opportunity Employer remote work

Job DescriptionSalary: Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. Summary: At Neptune Retailer Solutions we are transforming shopping to make life better. To do so, we are adding a Data Integrity Analyst to the team! Our Global Campaign Operations team is focused on delivering exceptional customer value, flawless campaign execution, and highly specialized content management at scale. We work with advertisers and retailers to provide end-to-end social, promotional, display media and sponsored search campaign management to ensure a best-in-class experience and to transform shopping to make life better for our customers and clients. As a supportive member of the Operations group, the Data Integrity Analyst member will have the opportunity to gain insight into the growing industry of online promotions. This role will work with multiple teams to launch coupon offers and associate item UPC information to offers based on the promotion details. Additionally, the role will be responsible for updating and maintaining the Neptune Retailer Solutions database. Other daily tasks include troubleshooting barcode issues and advising on offer best practices. Training will be provided. Position Requirements: Perform at a level of high quality of output, ensuring accuracy in work completed Demonstrate precision with data input and output Adapt to a fast-paced environment and changing priorities Problem solving various types of issues Provide support to the Production/Family Code Services teams by: Interpreting coupon offers and associating Product UPCs accordingly Working with manufacturers and retailers to identify and troubleshoot offer issues Collaborating with team to resolve barcode questions and provides best practices Decoding retailer descriptions to include the brand, sub-brands, and description information Updating and maintaining coupon family codes information in the Retailer Family Code Database Assist Digital Campaign Managers in fulfillment of purchased services such as: Creation and/or optimization of Ads, Coupons, Digital Circulars, and Sales/Marketing promotional materials Respond to new or re-opened requests and escalations in a timely fashion Neptune Retail Solutions is an Equal Opportunity Employer. Applicant Privacy Notice remote work

Job DescriptionSalary: Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. To support our continued business growth we are growing our world class product development and operations support center in the USA. We are looking for people with a passion for innovation and creative use of innovative technologies in building consumer applications in a retail domain. We're looking for talented and driven Production Platform Engineers. In this role, the candidate will be responsible for helping customers resolve technical questions related to the Quotient solutions platforms, integration, and setup. Candidates will be a key part of our client success strategy, helping integrate new clients and working with both Tier 1 support and engineering for Tier 2 support. Candidates must have strong analytical, troubleshooting, problem resolution, and communication skills, including the ability to communicate with customers via phone, face-to-face, and in written correspondence. This is a wonderful opportunity for experienced Production Platform Engineers, looking to learn, grow and take advantage of their existing skill set. What youll do Main escalation point for Level 2 Support for technical support issues. Be prompt and provide high quality service and leadership to align with customer goals and requests. Requires the ability to take full ownership and control of an issue, to develop and maintain excellent relationships with all our clients and partners, and to help continuously improve the support service to maintain a high level of client satisfaction. Lead interaction and collaboration with other teams such as Engineering and Support as needed to address escalated issues. Gain a technical and functional understanding of the platform architecture. Expertise in analyzing logs to isolate problems. Expertise in querying DB and analyzing the data returned as part of troubleshooting the issue. Collect logs and data to assist in ongoing investigation of underlying defects. Interact directly with our partners and clients to resolve technical issues in a timely manner. Work with other teams to identify and report defects, find incident fixes and validate enhancement requests. Notify the management team of any potential escalations. Escalate where appropriate. Mentor and train Tier 1 support members. What Youll Bring Bachelor's degree (or equivalent) with at least 3-4 years hands on experience in code development and/or technical support. Exceptional written and oral communication skills, including documentation. Past coding experience in core web technologies; Java or ASP.Net or Python Ability to trace and debug Web applications. Understanding of one or more relational databases (MySQL, SQL Server, Oracle), including the ability to run queries and analyze the output. Comfortable with Windows and Linux Server operating systems. Experience with JavaScript and HTML. Understanding Java, Spring framework and how REST APIs work. Perform analysis and tune operating system and web technology performance. Working knowledge of Cassandra. Experience with enterprise monitoring systems like Nagios, Splunk, Extra Hop or Systems Center is highly desired. Knowledge of at least one scripting language: Python, Perl, Ruby, Bash, Java, C++, Powershell, etc. to automate tasks and gather data. Neptune Retail Solutions is an Equal Opportunity Employer. Applicant Privacy Notice remote work

NRS Insights is the data and analytics division of National Retail Solutions, powering a first-of-its-kind dataset built from real-time POS scan data across 32,000+ independent retailers nationwideincluding urban c-stores, liquor stores, and bodegas. Client Success Manager CPG & Data Solutions. Lea

Job DescriptionDescriptionOverview Adult English Language and Literacy (AELL) is the direct service provider of ESOL and adult literacy instruction for The New York Public Library (NYPL). Professional teachers facilitate free instruction to adult patrons in reading, writing, speaking and listening from a 0 to 8th grade level in both in-person and online classes. Instruction is offered in three, 10-week cycles and one, 4-week summer cycle. Must be able to work:St. George Library (Staten Island): Saturdays from 10am-2pm Responsibilities • Teach ESOL classes that promote English language proficiency and digital literacy for students assessed at NRS levels 1-6, • Follow the prescribed curriculum in a communicative language teaching environment during class-time, • Submit lesson plans that demonstrate communicative language teaching in alignment with the prescribed curriculum, • Instruct adult ESOL students in classes and learning experiences, which will lead to the achievement of their educational and personal goals, • Assist in the managed enrollment process to recruit students and maintain student records, • Bachelor’s degree requiredRequired Experience, • At least 1 year of experience teaching adults in both in-person and online settings, • Experience creating lesson plans using a backward design approach, • Experience administering standardized assessmentsRequired Skills, • Strong verbal and written communication skills, • Ability to work well both independently and collaboratively, • Ability to meet deadlines for administrative tasks, • Strong computer skills including using Microsoft Office, Google Suite and Zoom, • Knowledge of technology-assisted learning, instructional software, video, audio and distance learningManagerial/Supervisory Responsibilities:, • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your work, • Be Welcoming and InclusiveWork Environment, • Public library setting, • Classroom setting within 1 of 9 Adult Learning CentersPhysical Duties, • Lifting/moving items up to 20 lbs may be required, • Setting up and disconnecting laptop computers to projectorsPre-Placement Physical Required?, • NoUnion/Non Union, • Non-UnionFLSA Status, • Non-ExemptSchedule, • 5 hours per week, • Saturdays from 10am-2pm with 1 hour of paid prep time per week, • This position works on a cycle basis (Three 10-week instructional cycles in the fall, winter, spring and one 4 week summer cycle)This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed. The New York Public Library Salary Statement At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union Salaries are determined by collective bargaining agreement(s).

Job Description Company Overview: NRS is a leading provider of transportation & supply chain management services, and a family-owned and operated company that has been providing smart logistics solutions for the world's leading retailers and manufacturers for 60+ years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Join our team at NRS, Inc. and contribute to our mission of providing exceptional transportation and logistics services. We offer a competitive salary and benefits package, and we are committed to providing our employees with a positive work environment and opportunities for growth and development. Apply now and be a part of our success story! Job Overview: As a member of the Full Stack Development team within the Information Technology organization, the Application Developer II works closely with leading experts on our IT teams and across our business units to define, develop, maintain, modify, and support custom software solutions. This role plays a crucial part in ensuring our customers’ needs are met through the deployment and updates of business-critical solutions. Duties & Responsibilities: Leadership & Communication • Support and promote the company values, culture, and HR processes, • Analyze customer requirements to determine feasibility of design within time and cost constraints, • Consult with internal staff and external vendors to evaluate overall system performance and proactively identify areas for improvement, • Participate in project activities, providing status updates, resource estimates, and guidance on software solution scope and requirements, • Document all aspects of the software solution for future upgrades and maintenance, • Learn and apply NRS’s established standards for technology, tools, and techniques, • Maintain and improve existing codebases; peer-review code changes, • Provide solution support for escalated issues across all stages of the SDLC, • Use experience and industry knowledge to propose and evaluate new technologies that align with current and future business needs, • Build trust and strong working relationships with Technology and Business stakeholders, • Bachelor’s degree in Computer Science or related field, or equivalent practical experience, • Strong problem-solving skills and attention to detail, • Excellent organizational, interpersonal, and communication skills, • Strong business acumen and ability to adapt to change, • Continuous Learning — staying updated with emerging integration technologies and techniques • Back-end Engineering (Java + Spring Boot): 4–8 years – Production experience with Java 17/21 and Spring Boot 3+, building and maintaining REST/SOAP services; JSON/XML, pagination, versioning, concurrency, robust error handling. • API Integrations: 3+ years – End-to-end integrations via webhooks and polling; schema/data mapping and validation; file-based flows (CSV/XML/JSON over SFTP) when APIs aren’t available; translating vendor specs into production solutions. • Authentication & Security: 2+ years – OAuth2/OIDC, API Keys/HMAC, mTLS; input validation and audit logging; secrets and IAM hygiene with least-privilege access. • AWS Integration Stack: 2–4+ years – Hands-on with API Gateway (incl. VPC Link), Lambda or ECS/Fargate workers, SQS/SNS/EventBridge, Step Functions, Secrets Manager, CloudWatch/X-Ray; private connectivity to on‑prem/partner systems. • Data Layer & Performance: 3+ years – SQL (Postgres/MySQL/DB2), JDBC/JPA, query tuning and indexing, transaction boundaries; caching (Redis) and reliability patterns (outbox, idempotency, DLQ). • CI/CD & Quality: 3+ years – Git workflows and code reviews; JUnit 5/Mockito; Maven/Gradle; pipelines (Jenkins/GitHub Actions); safe deploys (blue/green or canary). • Stakeholder & Vendor Collaboration: 2+ years – Author mapping docs, test plans, and UAT scripts; clear communication with business partners and third-party vendors. Preferred / Nice to Have • IBM i (AS/400): DB2 for i via JDBC/ODBC, JT400, calling RPG programs, SFTP flat-file exchanges — 1+ year, • This position may require travel to various company locations on the East and West Coast, • Extended sitting: primarily desk-based with prolonged computer use, • Computer use: frequent operation of computers and office equipment, requiring manual dexterity, • Eye strain and repetitive motion: risk from continuous screen use and repetitive tasks like typing, • Office navigation: light walking and standing for meetings and tasks within the office NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #NRSIND

Job DescriptionSalary: About Us Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. POSITION SUMMARY The Customer Success Manager, supports all non-digital incentives programs, In-Store/ Merchandising/ At Home/ Digital Media, for CPG and Retail marketers. This role serves as a client consultant and works closely with clients, agencies, and cross-functional internal teams to ensure flawless project management, execution, and optimization of programs on behalf of Neptunes clients. Successful candidates will be creative, curious, self-motivated, driven to deliver operational excellence, dedicated to world class customer service, willing to innovate and have high integrity. POSITION RESPONSIBILITIES Coordinate the execution of In-Store, Merchandising, At Home, and Digital Media programs once the client has approved to go to Contract. Inclusive of creating Salesforce opportunities, managing system reservations, generating Contracts, processing program assets, providing program recaps/reporting, and approving invoices. Work closely with Sales on assigned accounts providing executional details and other pre-sale support as needed. Build strong relationships and act as the liaison between Sales, Clients, and Internal departments. Lead executional excellence and manage multiple programs, generating and managing the client on assets, timelines, and executional details. Day to day Account management, maintaining status grids, answering client questions, troubleshooting issues that arise. Ability to evaluate processes and continually seek improvement ideas Assist with special projects as assigned by leadership POSITION QUALIFICATIONS Bachelors Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience). Minimum of 2-3 years experience ranging for college internships to a professional position in Campaign Management, Customer Success, or Customer Service/Client Services - dealing directly with internal business teams, vendors, clients and/or Sales Executives. Excellent organizational skills including strong attention to detail and ability to present complex information in such a way that all team members understand their tasks at hand. Strong time management skills including an outstanding ability to work independently and multi-task while operating in an environment of frequently changing priorities and successfully managing the demands of a quickly growing workforce. Proven ability to mitigate problems through first tier-troubleshooting, identify pain points, manage issues through resolution that put the customer first, and apply learnings to future situations. Ability to adapt and change with the needs of the business mindfully and tactically. Proven ability to establish and maintain strong Internal and external partnerships. Superior written and verbal communication with the ability to effectively communicate via email and phone with remote colleagues and Clients. Proficient in Office (Excel/Word/PPT), Salesforce experience is a plus Applicant Privacy Notice Neptune Retail Solutions is an Equal Opportunity Employer remote work