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Job Description Company Overview: Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit healthsolutions.org. Program Description: PHS’ Community Health and Nutrition Access Program helps New York residents obtain free or low-cost health insurance coverage, apply for the Supplemental Nutrition Assistance Program (SNAP, also known as Food Stamps), and through our WIC program, provides nutrition education sessions led by WIC nutritionists on healthy eating and physical activity, breastfeeding support, and eWIC cards to purchase nutritious foods. Our staff members are culturally and linguistically competent and identify with the communities they serve. They help clients navigate through what can be a complicated and confusing application process, step by step. Each year, we help over 22,000 people apply for or renew free or low-cost health insurance coverage, 14,000 people to apply for SNAP, and 35,000 eligible pregnant and nursing women and children up to five years of age to enroll in the New York State WIC (Women Infants and Children) Program. Position Summary: Under the general supervision of the ABD Sr. Program Manager and Director of Health Insurance Enrollment, Home Visitor Facilitated Enrollers will engage the aged, blind, and disabled (ABD) populations through home visits, outreach, and at community-based sites. This role will engage the ABD populations who are homebound and assist clients with the application process for public health insurance through home visits 5 days a week (including weekends per request) across the 5 NYC boroughs. Home Visitor Facilitated Enrollers will educate consumers about insurance options, benefits, length and terms of coverage and application process as well as about managed care, health plans, and primary/preventive care. They will also provide guidance to consumers on required documentation and assist consumers with health insurance applications. Duties and Responsibilities: • Educate consumers on the ABD Medicaid program and related programs that may be available to them under HRA/LDSS office., • Conduct home visits to assist consumers in completing the Medicaid application/ re-certification application by collecting applicable documents needed and by entering appropriate data onto the electronic Medicaid application., • Prepare home visiting schedules, manage appointment requests and ensure timely appointments for home visiting appointment requests., • Assist with the appropriate health insurance enrollment applications for NYSOH for anyone 64 and under such as Child Health Plus, Qualified Health Plans (QHPs) and Essential Health Plan (EP)., • Accurately complete and submit applications through NYSOH and Bluemark approved systems if Certified as In Person Assistor / Navigator., • Accurately complete and submit application for Aged, Blind and Disabled population thought State approved EDITS system., • Provide bilingual assistance to clients when needed., • Outreach and promote the ABD program to consumers and NYC Community Based Organizations and agencies through canvassing, tabling, and presentations throughout NYC., • Attend all mandatory trainings related to the FE-ABD program., • Perform any other duties that are relevant in achieving the goals of PHS., • Assist Managers and Senior Staff on special projects, as needed., • Associates degree or equivalent required., • Must be fluent in a second language (verbal & written) Spanish, or American Sign Language., • At least 2 years of experience working in a similar, client-based position (preferred)., • Experience working with seniors and individuals with a disability or vision impairment (preferred)., • Ability to work flexible hours, including evening and weekend hours as needed., • Proficient in Microsoft Office., • Dedicated to helping improve the lives of disenfranchised and marginalized communities., • Must be organized, detail oriented, and able to work independently., • Excellent team player with the ability to work collaboratively both internally and externally and engage in consensus-based decision making., • Experience working with Medicaid (preferred)., • Ability to lift and carry 20 lbs., • Ability to travel within the 5 NYC boroughs, • Hybrid Work Schedule., • Generous Paid Time Off and Holidays, • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.

Job Description JOB DESCRIPTION Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish)Location: Bronx, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will meet with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Bronx program. The Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process the Part-Time Bilingual Help 365 Bronx Case manager (English/Spanish) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and provide assistance with accessing the appropriate resources to prevent families from being evicted from their homes. The Part-Time Bilingual Help 365 Bronx Case Manager (English/Spanish) will report to the Help 365 Bronx Senior Case Manager at the 1290 Hoe Ave, Bronx, NY 10459 location. This is a Part-Time position, Tuesday through Saturday, up to 28 hours a week, non-exempt. *Please note that this position includes a training period of up to one month, with a schedule of 12:00 PM to 4:00 PM. The training duration will be tailored to the individual’s progress and ability to demonstrate proficiency. After training, the regular shift will transition to 10:00 AM to 2:00 PM. Responsibilities: * Process Intakes for all new clients of the NY Common Pantry and provide emergency food assistance. * Screen all new clients using ACCESSNYC benefits calculator to assess eligibility for public benefits and/or entitlements. * Negotiate which public benefits and/or entitlements will be acquired through Help 365 case management services. * Confirm receipt of benefits and/or entitlements for each client, including Food Stamps applications through the Human Resources Administration. * Accurately enter data into all data tracking spreadsheets maintained by Help 365 Bronx. * Provide first-time emergency pantry assistance. * Maintain and enter new Pantry Memberships for ongoing supplemental food assistance. * Proceed with recertification and re-screening of benefits for Pantry Members annually. * During pantry distribution, address membership card issues that may arise, i.e. missing cards or inactive membership cards. * Enter accurate and timely case records in the client database. * Other responsibilities as assigned. Qualifications: * A Bachelor’s degree in Social Work/Human Services or equivalent experience is preferred. * Commitment to helping the communities in need and NYCP’s work and mission. * Full professional proficiency level in English and Spanish is required. * Strong knowledge of public benefits/entitlements and systems. * Highly organized knowledge of case management databases is a plus. * Proficient with Microsoft Office Suite, and Google Drive. * Strong data entry and spreadsheets skills, and the ability to learn new software quickly. * Computer literate and clerical skills with typing at least 25 words per minute. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $21.50/hour Benefits: * Paid Time Off, including Vacation, Personal, and Sick * Paid Holidays * 403(b) Retirement Plan * Pre-tax Transit benefits * Employer Paid Life Insurance, and Long-Term Disability * Voluntary Life Insurance * Voluntary Pet Insurance

Job DescriptionSalary: 50-52K Founded in 1895, Hudson Guilds mission is to create and sustain a strong, effective community that acknowledges & responds to the potential, achievements & interdependence of its diverse members. Rooted in and primarily focused on Chelsea and the west side of Manhattan, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority focus on those in economic need.Our bedrock programs education, nutrition, counseling, work readiness, art help youth, older adults & families make progress on their goals, and keep our neighborhood strong. Learn more at HudsonGuild.org. Hudson Guild is seeking a passionate Bilingual Case Manager for our Naturally Occurring Retirement Community (NORC) program. We are seeking an individual who is organized, caring and has a respect for diversity, including culture, ethnicity and sexual orientation. POSITION OVERVIEW: Under the supervision of the Assistant Director, the Bilingual Case Manager will provide case management assistance and must possess strong working knowledge of government entitlement and social services systems. REQUIRED QUALIFICATIONS:Bachelors degree in human services, Social Work or other related field; 1 to 2 years experience in the health and human service field, including services in long-term services and supports. Knowledge of resource and benefit programs, excellent organizational, communication, outreach, and advocacy skills and the ability to work as a team. Flexibility to work some evening hours and weekends. The Bilingual Case Manager must have proficiency in google suites, Microsoft office and the ability to build reports and analyze data. He/She/They must possess excellent time management, attention to detail, organizational and communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: * Provide services ranging from concrete services (benefits and entitlements), to case assistance and case management, group programming, advocacy, resources and referrals * Conduct intakes, screenings and needs assessments as assigned * Facilitate support groups as assigned by supervisor * Assist participants with case management and assistance needs * Provide information and make referrals/provide linkages to other appropriate services * Maintain, and complete timely case records for all participants in "STARS" Peerplace database including progress notes, case contacts and all case summaries, and produce monthly reports * Comply with all funder service standards and contract requirements * Participate in case presentations, staff meetings, field visits and regular training * Submit work schedules and statistics in a timely manner as required * Keep supervisor abreast on an ongoing basis and in supervisory meetings of outstanding work priorities * Participate in community-building activities sponsored by program and agency and encourage participants to support these activities * Willingness to work a flexible schedule, including some weekend and/or evening hours as necessary * Be available to work on either Thanksgiving Day or Christmas Day, to be decided in consultation with the Director, as well as other holidays and special events as necessary * Be aware of programmatic targets and goals and work towards these in all activities provided to participants * Engage in professional development and apply learned knowledge towards using evidence-based best practices * Engage in data analysis processes conducted by the Evaluation and Quality team to determine strengths and areas for improvement and follow action steps in the Continuous Quality Improvement (CQI) process * Maintain cooperative, supportive relationships with Hartley House and Hudson Guild and programs/employees * Perform other tasks as assigned WORKING CONDITIONS: Typical office setting that will require travel between office and clients home, and possible multiple sites consistent with a community center environment. PHYSICAL REQUIREMENTS: Position requires frequent communication with participants, management, and staff. Remain in a stationary position, as well as operate a computer and other office machinery, such as phone and copy machine. Occasionally lift up to 20 lbs. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan Hudson Guild is an Equal Opportunity Employer.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Program Director, the Family Specialist will provide a range of culturally competent; family-centered services that support families participating in the program with healthy lifestyle goals to empower the parent-child relationship, family support systems and community integration. Family Specialist is responsible for providing office and/or support services to families including: intake and assessment; goal planning to facilitate independence and family stability; provide support and education to promote positive parent-child interaction and healthy growth and development; and coordinate with other providers for service needs, referrals and goal planning. KEY ESSENTIAL FUNCTIONS • Assess social and psychological needs of families and children and the educational needs of children living at home., • Conduct family sessions on a monthly basis., • Assess, develop and coordinate services to families and children., • Refer families to appropriate resources, including treatment providers (for medical, mental health and dental care), child care and educational resources., • Monitor school performance of children, by communicating regularly with teachers and other educational professionals., • Create and lead psycho-educational workshops for families on topics such as child rearing, nutrition, health, and mental health., • Provide crisis intervention to prevent escalation of high-risk behavior, relapse, hospitalization, and other negative outcomes., • Acts as a liaison between families and community agencies/referrals, including Administration of Children Services (ACS)., • Ensure that families receive safe, effective, family-centered, timely, efficient, and equitable service., • Carry a case load; specific number to be determined; and meet with caseload clients on a weekly basis., • Maintain program case files and other records as “audit-ready” at all times as required by program funding sources, including but not limited to progress notes, individualized family service plans and psychosocial assessments specific to the family unit., • Utilize a strengths-based approach; maintain non-judgmental and unbiased approach., • Facilitate individual, group, and dyadic counseling sessions., • Work collaboratively with other program staff to develop and conduct parent education activities, family activities, and parent meetings; encourage parents to attend planned activities and meetings, • Associates Degree required with a combination of relevant experience to client population., • Bachelor’s Degree preferred., • 1-3 years’ experience working with the target population., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to deal with sensitive issues with diplomacy and discretion, • Must be able to multi task with strong organization sills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity., • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description JOB SUMMARY: Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL TASKS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed, • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Executes emergency plans as outlined in the policy and procedure manual., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities. Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Committed to the active promotion of ICL values and goals., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description JOB DESCRIPTION Help 365 Bilingual Mobile Case Manager (English/Spanish)Location: New York, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 122,000 distinct people -- over 729,000 visitors each year. Last year, we served over 11 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Social Care Network Resource and Referral Case Manager will work with the various database referral platforms that include, but are not limited to, Public Health Solutions, Unite Us, Aunt Bertha, and Food Bank TEN. The objective of the position is to establish contact with existing public health and hospital systems and connect households to the appropriate services within NYCP that will provide assistance to those impacted by social determinants of health. Specific duties will include monitoring referral systems, providing a coordinated receipt of referrals, assessing the needs of the referral, connecting to appropriate NYCP services, providing follow-up for referrals both internally and externally, and maintaining appropriate reporting tools. Duties will also consist of benefits screenings and direct assistance with public benefits applications that include, but are not limited to, SNAP, TANF, Safety Net, and Rental arrears. The Help 365 Bilingual Mobile Case Manager will report to the Social Care Network Resource and Referral Manager at the 8 East 109th, New York, NY 10029 location. The schedule for this position is Monday through Friday: 9 am - 5 pm; 1-hour lunch. This is a Full-Time position, 35 hours a week, non-exempt. Responsibilities: Outreach and Partner Engagement * Travel to assigned partner sites across New York City to conduct outreach. * Identify potential partner sites for benefits enrollment services. * Manage assigned caseloads from partner sites and social care referral platforms (e.g., Unite Us, Mount Sinai clinics, Mobile Partners). * Provide direct enhanced services to members following waiver program guidelines for the WholeYouNYC initiative, developed by Public Health Solutions in partnership with Unite Us. * Contact referred families/individuals to assist with services, including food pantries and public benefits applications. * Accurately document all services provided using contracted service notes to ensure compliance with program requirements; ensure timely and proper case closure upon successful delivery of services. * Screen clients for services based on program protocols and assist with applications for benefits such as SNAP, TANF, One Shot Deal, ERAP, SSI/SSD, and health insurance. * Confirm applicant appointments 24–48 hours in advance and follow up to ensure HRA conducts necessary interviews. * Facilitate formal mediation between applicants and HRA as needed to secure benefits. * Confirm receipt and amounts of awarded benefits upon application completion. * Provide participants with vetted information about local community resources. * Elevate complex cases to supervisors for additional guidance. * Other responsibilities as assigned. Qualifications: * An Associate’s degree in Social Work or Human Services is required; A minimum of two years of relevant work experience may substitute for education requirements. * Commitment to helping the communities in need and NYCP’s work and mission. * Full professional proficiency level in English and Spanish is required. * Knowledge of Access HRA and HRA Applications * Strong understanding of public benefits, entitlements, and associated systems (e.g., SNAP, TANF, One Shot Deal, ERAP, etc.). * Proficient with Microsoft Office Suite, and Google Drive. * Strong skills in data entry and spreadsheets, and the ability to learn new software quickly. * Comfortable working with diverse populations. * Multi-task and work in a highly trafficked area. * Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $22/hour Benefits: * Paid time off, including Vacation, Personal, and Sick * Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance * Paid Holidays * 403(b) Retirement Account * Employer-Paid Life Insurance, and Long-Term Disability * Voluntary Life Insurance * Pre-tax Transit benefits * Voluntary Pet Insurance

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking a Tenant Services Coordinator to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. The ideal candidate has experience working in harm reduction models, excellent engagement skills, experience in group facilitation, and creative ideas for new programs to bring to the community. Bilingual in Spanish is preferred, but not required. Work schedule is Mon-Fri, 9am-5pm. Staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website at . Essential Duties and Responsibilities • Create and lead recreation activities and psycho-educational workshops for tenants on various topics that include but are not limited to, nutrition, health, and mental health., • Conduct on-site outreach and advertising for planned events., • Act as a liaison between tenants and community agencies/referrals., • Conduct home visits to clients as needed and actively engage clients who are absent or decrease their participation level and involvement in the services., • Develop and maintain connections with internal and external agencies and companies who can provide services and programs to clients., • Make ongoing assessments on what interests clients have, through satisfaction surveys or feedback from clients., • Liaise with case management staff to collaborate with them on clients' programming needs and concerns, and share relevant information to the case managers., • Maintain records of client interactions for audits., • Complete reports on a monthly basis, or more frequently as required., • Maintain familiarity with agency and city resources available to clients., • Document progress notes for all encounters and services provided to clients., • Participate in regular supervision with supervisor., • Perform additional duties as assigned. Program Specific Responsibilities • Assess psychosocial needs of single adult cases in a supportive housing program., • Creating and implementing a Needs Assessment for the clients to target gaps in care, interests and needs of the clients., • Conduct risk assessment, overdose prevention education, naloxone distribution, facilitation of syringe access and disposal., • Provide and disseminate harm reduction supplies along with associated brochures/educational materials that are culturally appropriate and increase awareness., • Refer clients to appropriate resources, including treatment providers (for medical, mental health and substance use, etc.)., • Collaborate with program staff, building management, and clinical staff to coordinate and run various events, groups, and on and off-site activities., • Organize and assist with tenant meetings with building management and support efforts towards creating and maintaining a Tenant Advisory Council., • Provide crisis interventions and manage emergency situations appropriately., • Maintain and ensure accuracy of records and documentation of all client interactions, group sessions and events., • Provide coverage of cases (including apartment inspections, charting and documentation) when necessary., • Participate in Medication Monitoring Training Program, become certified, and provide these services to clients on-site., • Associates degree required preferably in the social services (Social Work, Psychology, Sociology, Human Services) with 1 year experience or Bachelor’s degree preferably in the social services, • (Social Work, Psychology, Sociology, Human Services)., • Proficiency in modem business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Strong writing and oral communication skills., • Strong presentation skills and ability to represent the agency at functions and meetings., • Ability to collect and analyze client demographics and outcome., • Excellent organizational and teambuilding skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City, and adjacent areas, via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .