FRONT DESK - Homewood Suites San Bernardino
10 days ago
San Bernardino
Job Description Are you the One? If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you! Key Responsibilities • Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures., • Multi-task, detail-oriented, and remain service-centric., • Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books., • Manage time effectively., • Assist with guest issues with professionalism in maintaining a hospitable attitude. To fulfill this role successfully, you must possess the following: • Well-groomed and professional appearance., • Effective communication skills., • Good listener., • Emphatic and tolerant., • Rational, prudent, and practical., • Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must stand for eight hours, bend, stretch, and reach., • Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required., • Must be able to push or pull 60 pounds and lift and/or carry 30 pounds