Office services jobs in Clifton, New Jersey - Page 15Create job alerts

Job Description At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Escalation Engineer to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Responsibilities: * Attending customer support requests and service escalations via phone, email or chat. * Attending to alert escalations * Performing server and network troubleshooting remotely * System maintenance * Doing application deployments * Follow change control process * Managing servers and network equipment * Document and follow procedures * Work on projects and tasks assigned in a timely manner Technical skills include but are not limited to the following: * Microsoft 365 Suite * Teams * SharePoint * Outlook\Exchange Online * Intermediate Entra ID knowledge * Intermediate Windows Server administration knowledge * Novice\intermediate Azure environment knowledge * Intermediate networking principles and troubleshooting Qualifications: * Previous experience in IT, customer service, or other related fields * Ability to build rapport with clients * Strong troubleshooting and critical thinking skills * Positive and professional demeanor Other Details about the Job • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. xnOEy6Gd6c

Job DescriptionTITLE: HELPDESK TECHNICIANLOCATION: HACKENSACK, NJ Seeking a Help Desk Technician for our client’s Hackensack, New Jersey office. The schedule is Monday through Friday, 9:30 a.m. to 5:30 p.m.JOB SUMMARY:The position involves providing technical assistance for hardware, software, and mobile devices, supporting video conferences through Teams and Zoom, maintaining equipment inventory, and documenting support activity in the Firm’s ticketing system. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environmentREQUIREMENTS: • Candidates should have experience with Microsoft Windows 11, Microsoft 365 (especially Outlook and Word), and iManage (strongly preferred)., • Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly., • Periodic travel to other Firm offices is required, along with additional travel for office buildouts and expansions., • The position also requires flexibility to provide occasional shift coverage or extended hours when needed., • A law firm or professional services background is preferred., • An associate’s or bachelor’s degree in information systems or a related field, or equivalent work experience, is also preferred.