Outbound call center jobs in Hicksville, New YorkCreate job alerts

Customer Service / Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Call Center Rep at SCA Health, you will: Take inbound calls from patients and make outbound calls to patients; Provide one call resolution to patient inquires whenever possible and perform ti

Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. Patient Call Center Coordinator. Handle making outbound calls to schedule patients upon request.

Patient Call Center Coordinator. We're looking for passionate and empathetic people to join our Call center. Prior inbound/outbound call center and telephone experience preferred.

PATIENT CALL CENTER COORDINATOR. Prior inbound/outbound call center and telephone experience preferred. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others.

LHH Recruitment Solutions is currently seeking a Call Center Representative who will support customers within the services industry by managing inbound and outbound calls, coordinating service requests, and ensuring timely communication with clients, vendors, and internal teams. Support the workflow

Competitive pay / Medical insurance / 401k / PTO / No cold calling / Paid training - As a Call Center Appointment Setter at Global TekMed Holdings, you will: Attend training sessions to become familiar with the company's products and services; Perform outbound calls to potential clients to schedule

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Call Center / Fully Remote] - Anywhere in U.Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transpor

Job DescriptionAbout the Role We're hiring a Junior Recruiter to support high-volume hiring for entry-level field and technician positions. This is a hands-on recruiting role for someone who is comfortable being on the phone most of the day, moving fast, and keeping candidates and hiring managers informed. If you like a steady pace, clear expectations, and filling jobs week after week, this role is for you. What You'll Be Doing * Recruit full-time for entry-level and technician roles * Make high-volume outbound and inbound calls to candidates daily * Screen candidates by phone and clearly explain job details * Schedule and coordinate interviews with hiring managers * Keep regular communication with hiring managers on candidate status and feedback * Serve as the main point of contact for candidates throughout the process * Send post-offer documents (offer letters, onboarding paperwork, next-step instructions) to candidates and track completion * Follow up with candidates to ensure paperwork is completed on time * Update candidate records accurately in the ATS * Help ensure a smooth, respectful candidate experience from first call through offer What We're Looking For * 1-2 years of recruiting or high-volume hiring experience * Experience recruiting hourly, entry-level, or frontline roles (healthcare, home services, warehouse, call center, staffing, etc.) * Comfortable spending most of the workday on the phone * Organized, dependable, and able to manage multiple open roles at once * Clear communicator with strong follow-through Preferred (Not Required) * Experience recruiting technicians or field-based roles * Experience coordinating interviews and offers * Bilingual in English and Spanish preferred, to support communication with a diverse candidate population; not required * Familiarity with ATS systems and job boards What Success Looks Like * High daily call and screen volume * Interviews and offers moving quickly with minimal delays * Post-offer paperwork completed accurately and on time * Hiring managers and candidates kept informed * Positions filled consistently and efficiently Why Join Us * Clear, straightforward recruiting role * Steady hiring needs and consistent workload * Opportunity to grow into a higher-level recruiter role * Direct impact on keeping field teams staffed

Job Description We are looking for a bilingual Spanish-speaking Customer Service Representative to join our team. In this Contract to permanent position, you will deliver exceptional service by addressing customer inquiries and resolving issues efficiently. This role requires proficiency in customer communication and attention to detail, ensuring a positive experience for all clients. Responsibilities: • Respond promptly to inbound calls, addressing customer questions and concerns with professionalism., • Manage outbound calls to follow up on customer inquiries and ensure resolution., • Process orders accurately and efficiently, maintaining high attention to detail., • Utilize call center systems to document customer interactions and update records., • Provide clear and concise information regarding products and services., • Handle customer inquiries related to property and casualty insurance or personal lines licensing., • Maintain a high level of customer satisfaction by delivering quality service., • Collaborate with team members to improve processes and enhance client experiences., • Stay updated on company policies and relevant industry regulations., • Resolve customer complaints in a timely and effective manner., • Bilingual proficiency in Spanish and English is required., • Previous experience in customer service, preferably within a call center environment., • Familiarity with property and casualty insurance or personal lines licensing is highly preferred., • Strong communication skills, both verbal and written., • Ability to handle high call volumes while maintaining quality service., • Excellent organizational and multitasking abilities., • Proficiency in using customer relationship management (CRM) software or similar tools., • A commitment to delivering exceptional customer experiences.

Job Description The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Service Business Development Center (BDC) at our Acura store located in Roslyn. If you are someone with full time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team. Responsibilities for this position include, but are not limited to: • Supplementing the service team by answering client inquiries in a timely, effective manner., • Scheduling service appointments and logging appointments in E-leads. Taking note of any special client requests., • Field phone and internet inquiries., • Update clients on the progress of their vehicle repairs and other service related processes., • Work closely with service advisors. PAY RATE: $45,000 to $65,000 ($20-$22 per hour plus commission) Requirements • Must have experience working in a phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired., • Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls, • Trainable in various computer systems, • Excellent verbal/written communication and organization skills, • Outgoing and patient personality with outstanding customer relations ability, • Professional personal appearance, • Great benefits package including medical, dental and vision coverage for employee & family!, • Company paid life insurance and optional additional coverage., • Voluntary short term and long term disability available., • Additional voluntary benefits including Aflac and LegalShield!, • Paid time off!, • Paid holidays!, • 401K plan., • Employee Assistance Program.

Job Description Join Our Team at VIP Automotive Group – A Proud Member of VIP Automotive Group! Client Relations / Customer Service Representative (BDC) Full-Time | Growth Opportunity Join VIP Automotive Group, a leader known for outstanding management and a customer-first culture. We offer a professional environment, paid training, and real advancement opportunities. About the Role Support multiple dealership locations in our centralized Business Development Center (BDC). You’ll handle inbound/outbound calls, emails, and texts, schedule sales & service appointments, follow up with prospects, and help drive showroom traffic. No automotive experience required — training provided. Ideal for candidates with customer service, retail, hospitality, call center, or sales support backgrounds. Schedule * Full-time, 5-day work week * One weekend day required * One weekday evening shift (12 PM – 8 PM) * One weekday off Compensation * $45,000–$80,000+ (salary + commission/bonuses) Benefits Medical, Dental, 401(k), PTO, employee discounts, disability coverage, life insurance, training & advancement opportunities. If you’re organized, customer-focused, and ready to grow your career, apply today! Monday - Friday with weekend availability

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Interest in growing into a licensed health insurance agent role, • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time. By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions. This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services. Role Overview Epicured is seeking Social Care Navigators to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services. In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps. This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs. Key Responsibilities * Conduct high-volume outreach and screening for Medicaid members under the NY Section 1115 Waiver, including assessing eligibility and identifying appropriate next steps * Utilize a virtual contact center platform (Five9) to manage inbound/outbound member interactions and meet daily activity expectations * Complete member screening workflows and navigate eligible members to Epicured nutrition services and other internal/external support resources * Document screening outcomes, member eligibility status, outreach attempts, case notes, and referral outcomes accurately within required technology platforms * Support members by providing clear and accurate information related to services they may qualify for and how to access them * Collaborate with internal teams and/or program partners to ensure smooth handoffs and follow-through for members with complex needs * Maintain high attention to detail, confidentiality (HIPAA), and adherence to established workflows and compliance standards * Attend scheduled trainings, meetings, and performance check-ins as required * Perform additional duties as assigned in support of program operations and member success Qualifications * High School Diploma, HSE, or GED required * Experience with high-volume outbound calls, member outreach, customer service, patient intake, or call center environments * Working knowledge of Medicaid, healthcare benefits, and/or social care services (preferred) * Familiarity with community resources and social service programs to support members with health-related social needs (preferred) * Ability to work collaboratively in a team environment while also managing independent workflows * Proficiency in operating computer software and comfort using technology platforms for documentation and tracking Schedule Requirement: * Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs) Preferred Qualifications * Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience * Experience supporting members with complex needs through structured screening and referral processes * Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean * Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred) Compensation & Benefits * Salary Range: $20–$22/hour, commensurate with experience * Benefits include: * 401(k) * Health, Dental, and Vision insurance * Meal discounts Equal Employment Opportunity Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please email .

Job Description Business Development Center (BDC) seeking professional, high-energy individuals to join our elite team. (2 LOCATIONS GARDEN CITY + HAUPPAUGE) DEALERSHIP BDC - HIGHLY ENCOURAGED TO APPLY!!!!!!!!!!!!!!!! * Manage inbound and outbound calls to schedule appts from our social media form-filled leads * Excellent communication and follow-up skills * Maintain accurate client records in our CRM system * Collaborate closely with our marketing and clinical teams * make $75k-100k+ per year Must haves : * Organized, motivated, and team-oriented URGENT!!!!!!!! ((((Open hiring event))) : PICK DATE & TIME !!!! • [11AM-4PM], • Monday 10/27, • Tuesday 10/28 * UPON SUBMITTING YOUR INFO I WILL CALL TO CONFIRM WITH YOU. ASK FOR CHANEL BDC MANAGER 516-566-7008

Job DescriptionLHH Recruitment Solutions is currently seeking a Call Center Representative who will supports customers within the services industry by managing inbound and outbound calls, coordinating service requests, and ensuring timely communication with clients, vendors, and internal teams. This role requires strong multitasking skills, professionalism, and the ability to work efficiently in a fast-paced environment. Responsibilities: • Answer and manage a high volume of incoming calls from customers seeking service assistance, updates, or information., • Make outbound calls to follow up on open service requests, confirm appointments, and provide updates on work progress., • Address customer questions, troubleshoot issues, and escalate concerns when necessary to ensure resolution and customer satisfaction., • Process incoming service requests accurately and efficiently, ensuring all details are logged into the system., • Coordinate with internal teams, field technicians, or third-party vendors to schedule services and dispatch tasks as needed., • Track the status of open service requests and ensure timely follow-up to keep customers informed throughout each job., • Document all interactions, service notes, and follow-ups in the CRM or client systems., • Maintain up-to-date records of calls, service orders, customer updates, and escalations., • Monitor email queues and respond promptly to customer inquiries., • Communicate service delays, scheduling conflicts, or urgent issues to supervisors or appropriate personnel., • Support the workflow of the call center by assisting teammates during high-volume periods.Qualifications:, • Previous experience in a call center, customer service, or service-industry support role preferred., • Strong verbal communication skills and ability to handle multiple tasks at once., • Experience coordinating services or working with vendors/technicians is a plus., • Proficiency with CRM systems and general computer applications., • Strong attention to detail, organization, and ability to work in a fast-paced environment.Hours:, • 9:00am-5:00pm, • Monday through FridayWorksite Type:, • 100% in officeEmployment Type:, • Contract to HireAt LHH Recruitment Solutions, our colleagues specialize in eight different practice areas including Human Resources. Connect with a Recruitment Specialist today by submitting your resume via the Apply button. Pay Details: $22.00 to $24.00 per hour Search managed by: Coral Dunn Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionJob Title: Sales Representive/ Fronter Job Location: In person/ In office , Melville NY Job Type: FULL-TIME (M-F 8:30 am - 6pm) We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Interest in growing into a licensed health insurance agent role, • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job DescriptionPosition Description: LOGISTICS COORDINATORDay & Nite is hiring Logistics Coordinators to support our Logistics department. We are a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices. As a Logistics Coordinator, you will be at the heart of our operationscombining customer service, call center support, and dispatch responsibilities to ensure our clients receive timely, professional, and high-quality service delivery. This is a great opportunity for a career-minded individual who is passionate about logistics, thrives in a customer-facing role, and values interdepartmental collaboration. Were seeking someone who can bring energy, professionalism, and precision to every interactionboth internally and externally. Duties and Responsibilities: Act as the front-line representative of our service brands by managing inbound and outbound calls with customers, vendors, technicians, and partners. Coordinate and dispatch field technicians efficiently across a broad geographic region (Eastern Seaboard to West Coast). Leverage companys proprietary DBAnalytical system and third-party portals for service scheduling, job tracking, and performance reporting. Ensure smooth interdepartmental communication and handoffs between service, billing, operations, and technician management teams. Maintain up-to-date and accurate records of service calls, technician availability, and work orders. Monitor real-time technician activities and provide ongoing support to optimize service delivery. Adapt and work seamlessly across various business divisions with a clear understanding of different departmental goals. Assist in troubleshooting scheduling conflicts or service delays with professionalism and a solution-driven mindset.Qualifications: Customer Service Oriented Demonstrates patience, empathy, and problem-solving skills in customer interactions. Excellent Phone Communication Comfortable handling high-volume calls with a clear, professional tone. Organizational Skills Strong attention to detail with the ability to multitask, prioritize, and follow through under tight deadlines. Team Player Collaborative mindset, capable of building positive working relationships across departments. Tech-Savvy Experience with business software systems (e.g., DBAnalytical, CRM platforms) and confident navigating new technologies. Experience in Third-Party Portals Previous experience working with customer/vendor service portals is highly preferred. Flexible and Adaptable Able to shift focus as business needs change and thrive in a fast-moving, service-driven environment.Must Haves:Minimum of 2 years of experience in logistics coordination, customer service, dispatch, or a related roleFamiliarity with multi-division service-based operations is a plusStrong command of English, both verbal and writtenProficient in Microsoft Office Suite and general computer navigationBenefits: Hourly rate based on experience and company growth potential Training & Development Programs Health insurance with generous company contribution Company paid life insurance Dental, Vision, and 401K plan Vacation and sick paid time off Paid holidays $23.00 - $25.00 Hourly

Job Description The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. If you are someone with full time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team. Responsibilities for this position include, but are not limited to: • Supplementing the sales team by answering client inquiries in a timely, effective manner., • Scheduling sales appointments and logging appointments in E-leads. Taking note of any special client requests., • Promote current sales programs to clients., • Field phone and internet inquiries., • Work closely with sales representatives. PAY RATE: $20-22 Hourly + Commission Requirements • Must have experience working in a phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired., • Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls, • Trainable in various computer systems, • Excellent verbal/written communication and organization skills, • Outgoing and patient personality with outstanding customer relations ability, • Professional personal appearance, • Great benefits package including medical, dental and vision coverage for employee & family!, • Company paid life insurance and optional additional coverage., • Voluntary short term and long term disability available., • Additional voluntary benefits including Aflac and LegalShield!, • Paid time off!, • Paid holidays!, • 401K plan., • Employee Assistance Program.