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The Service Center Specialist is responsible for supporting and retaining our personal lines insurance customers on behalf of our independent agency partners by delivering exceptional service, providing expert guidance, and maintaining a thorough understanding of our core products, including auto, homeowners, and umbrella. RESPONSIBILITIES • Develop and maintain in-depth product knowledge of core personal lines of products (Auto, Homeowner, Umbrella) across all states we operate (NJ, PA, MA, CT, NY, NH)., • Accurately enter and update policy information in various processing systems., • Respond to customer inquiries regarding coverage, premiums, and policy changes via phone and other channels., • Provide first-call resolution with minimal customer effort, ensuring a seamless experience., • Work effectively under pressure and adapt to changing priorities., • Consistently meet or exceed customer and agent expectations by delivering professional, knowledgeable, and efficient service., • Quote and sell personal lines products to both new and existing clients, • Conduct renewal reviews and recommend appropriate policy adjustments based on customer needs., • Support onboarding of new team members and development of peers through coaching and guidance., • Support de-escalating calls, • Perform policy research and initiate corrections or updates using sound judgment and established procedures., • Identify and resolve potential underwriting concerns for both new and existing policies., • Perform other duties as assigned. QUALIFICATIONS • Excellent interpersonal, listening, communication, and organizational skills., • Strong decision-making ability and problem-solving skills., • Intermediate MS Office skills required., • Ability to manage multiple tasks in a fast-paced, high-volume environment., • Capable of handling a high volume of inbound and outbound calls professionally and efficiently., • Strong attention to detail and accuracy in all tasks., • Flexibility to work full-time schedules that may change based on department needs., • Availability during operational hours: Monday–Friday, 8:00 AM to 7:00 PM., • Sales-related experience preferred., • Bachelor's degree (B. A.) from a four-year college or university preferred., • 1-3 years experience in personal lines insurance or equivalent education/training preferred., • Property and Casualty license required. SALARY RANGE The pay range for this position is $54,000 to $72,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Job Description What We’re All About At Musicologie, we believe music is for everyone and that a great teacher can change a life. We’re a growing network of music studios on a mission to make music lessons a simply delightful experience. We do this by combining our decade of experience, smart technology, and a people-first approach to connect thousands of students with inspiring teachers across the country. Our team is built on a passion for music, genuine support for our students, and celebrating wins together—from a student nailing their first scale to a packed-out concert. Every team member plays a role in helping our community discover the joy and confidence that comes from making music. And we have a lot of fun while we do it. At Early Edge Education, home to S.A.M. Singapore Math, English, and other enrichment programs, we believe in building strong foundations in math, language, and problem-solving using proven, world-class methods. Together, Musicologie and Early Edge Education share a single goal: to create a vibrant, inspiring learning hub where creativity, confidence, and curiosity come alive through both the arts and academics. Our space is home to both Musicologie and Early Edge Education, offering afterschool programs in music, math, English, and STEAM enrichment. We are a growth-focused team driven by purpose, collaboration, and the belief that our work should be meaningful and fun. Role Overview Job Title: Community Manager (We call this role the Community Manager because we are so focused on our communities of students and teachers. But this is a General Manager/Center Director role.) Job Type: Full-Time Reports To: Studio Owners Location: On-site at the Studio (Millburn / Short Hills, NJ) Compensation: 47,000 – 53,000, based on experience (Additional sales incentives are available) As our Community Manager, you are the central figure and heartbeat of the center. You will be the on-site leader responsible for creating an exceptional and welcoming experience for every student, parent, and teacher who walks through our doors. Your role directly shapes our growth, student satisfaction, and the vibrant, creative community that defines us. This role is more than management; it’s about building relationships, fostering a love for learning and music, and ensuring our studio is a place where everyone can thrive. You will be instrumental in implementing daily operations, driving enrollment and sales performance, and making a real difference in people’s lives through education and music. Your Impact on Our Community Studio and Community Experience (40%) • Serve as the warm, welcoming face of Musicologie and Early Edge Education, especially during after-school hours., • Ensure every student, parent, and teacher feels supported and valued., • Act as the primary point of communication for scheduling, policies, and events across both programs., • Manage all new student inquiries for both Musicologie and S.A.M. Singapore Math through phone, text, and email with prompt, friendly, and professional communication., • Lead inbound and outbound sales and lead-calling efforts to convert inquiries into enrollments., • Guide new families from their first contact through enrollment, helping them find the right program, schedule, and teacher fit., • Use Musicologie’s and Early Edge’s marketing systems to promote programs, manage leads, and grow enrollment., • Collaborate with ownership to develop and implement local marketing campaigns, community outreach, and partnerships that build awareness and drive growth., • Lead the hiring, onboarding, and coaching of our talented music and academic instructors using both Musicologie and Early Edge Education’s proven systems., • Foster a supportive, collaborative, and high-performing team culture., • Oversee daily studio operations to keep both Musicologie and Early Edge spaces running efficiently and looking their best., • Manage supplies, materials, and merchandise ordering., • Handle student payments, attendance, and data accuracy in our systems. No two days are quite the same. You might start by reviewing inquiries for S.A.M. Math and Musicologie lessons, then follow up on new leads and schedule trial classes. By afternoon, you’ll greet families arriving for piano, guitar, or math sessions, guide new parents through enrollment, coach an instructor on communication best practices, and finalize details for an upcoming concert or open house. You’ll juggle multiple priorities with warmth, professionalism, and a focus on both customer care and community growth, balancing engagement, operations, and leadership in a creative, high-energy environment. This Role Might Be a Good Fit For You If You: • Are genuinely excited to help people and believe music and education can change lives., • Are a natural leader who knows how to motivate creative, talented individuals., • Have strong experience in sales, marketing, lead calling, or customer care, and are comfortable connecting with families over the phone and in person. This is a preferred and essential skill for the role., • Are an expert communicator who connects easily with children, parents, and teachers., • Thrive in a fast-paced, community-centered environment., • Are highly organized, detail-oriented, and love seeing projects through to completion., • Have experience in a customer-facing role like education, hospitality, or community management., • Are tech-savvy and comfortable with tools like Google Workspace, Slack, CRM, and scheduling systems., • Competitive Pay and Benefits: Starting at 47,000 – 53,000 (based on experience), plus incentive pay and available health benefits., • Paid Time Off: Because we value balance and downtime., • The Gift of Music and Learning: Free or discounted lessons for you or your family members across both Musicologie and Early Edge programs., • A Culture of Growth: Comprehensive on-the-job training and a supportive, creative work environment., • On-site role at the studio., • Typical hours: 12/1:00 PM – 8:00 PM, Monday–Friday; 9:00 AM–1:00 PM Saturday, with required presence during peak hours (3:30 PM – 7:30 PM). We are committed to building a team that reflects our community and values. After you apply, our team will review your materials and reach out if your experience aligns with the role. The process typically includes: 1. An introductory interview., 2. A second-round conversation with the Studio Owners. To apply, please submit: A short letter introducing yourself and sharing why you’re passionate about this role. Your resume. Musicologie and Early Edge Education are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Job DescriptionBenefits/Perks • Competitive Compensation, • Paid Time Off, • Career Growth Opportunities Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Call Center Representative or in a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description Benefits/Perks • Competitive Compensation, • Paid Time Off We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • High school diploma/GED, • Previous experience as a Call Center Representative or in a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description BUSY Dealership in search of hard-working driven individuals ready to make BIG MONEY We are different than any other Call Center because of our will to WIN and be #1.if you want to grow within a company be successful this is the opportunity for you. Maplecrest Ford Lincoln is looking for a customer service representative to join our team in our [Vauxhall] office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues., • Schedule appointments and maintain a consistent average, • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs., • Maintain working product knowledge - Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic., • Track interactions in CRM - Record customers interactions in the internal system for cross-functional awareness and relationship development. Requirements: • Excellent written and verbal communication skills, • Ability to address complaints and issues with effective solutions and a positive attitude, • Passion for delighting customers with above and beyond service, • Excellent time-management and prioritization skills, • Familiarity with CRM system, • HUSTLE and DRIVE Equal Employment Opportunity Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities. Job Description The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed Powered by JazzHR CunYeSIhRu

Job DescriptionCall Center Lead Generator - MUST LIVE IN NEW JERSEY \uD83D\uDCCC What to Expect After You Apply After submitting your application, you’ll receive an invitation to complete a short, self-guided video interview. It takes about 15–20 minutes and should be completed within 72 hours. Once submitted, our hiring team will review your responses and follow up with next steps. Renewal by Andersen - Metro and MidwestRenewal by Andersen windows is the custom division of Andersen® windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen® was founded with the objective of creating a different and better window and door replacement experience for homeowners.This position plays an integral role within our Inside Sales team and overall strength of our company. This role would be a work from home position; must live in New Jersey. All characteristics for this role will include, but are not limited to, the following: Primary Responsibilities:- Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues- Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards- Managing high volume of inbound and outbound calls while multitasking through various systems Qualifications:- Minimum 2 years of Sales experience- Bilingual is a plus- High School diploma or equivalent- Sales mindset and metrics driven- Ability to work varying shifts, including some evenings and weekends- Must live in New Jersey to be considered for this position- Our 3 week, paid training will take place fully remote Compensation and Benefits:-- $19.25/hr with uncapped commission structure based on appointments set - most reps are making at least $20/hr with commission- Full insurance package, including medical, dental, vision, and life for full-time employees- 401(K) program for full-time employees- PTO- Student Loan Reimbursement Program- Advancement opportunities - we promote from within! Schedule:- Remote work- Must be able to work some morning and evenings shifts, and one weekend shift every week.- Must have the ability to work until 10:30pm at least ONCE a week.- Days off will not be consecutive- Must be available to work during operating hours: Monday-Friday: 7:50am-10:30pm, Weekends: 8:50am-8pm #LI-CC1SMS terms: Garden State Custom Windows, LLC, also known as RbA of NJ/NY Metro, offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Bill Leary Air Conditioning and Heating, Metuchen, NJ Job Title: HVAC Customer Service / Inside Sales Bill Leary Air Conditioning and Heating, Metuchen, NJ Job Title: HVAC Inside Sales/ Customer Service Strong Sales experience required, HVAC or Service Industry experience preferred. Position Summary: We’re seeking a results-driven inside salesperson to join our team. You will manage inbound and outbound sales and service calls, convert leads into customers, and support the sales team in driving revenue growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales. This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales/ customer management. We offer a competitive salary, performance-based incentives, and professional development opportunities. Inside Sales/ Customer Service Requirements and Qualifications · Previous experience in outbound call center, inside sales experience, or related sales experience required · Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Customer Database Management experience preferred · Possesses an energetic, outgoing, and friendly demeanor · Excellent verbal and written communication skills, interpersonal skills · Ability to connect with customers to build rapport and trust in our company · Excellent problem-solving and negotiation skills and a customer-focused mindset · Above average listening and emotional intelligence skills · Persuasive and goal-oriented · Eager to expand the company with new customers and sales · Excellent organizational skills · Ability to multitask and manage time effectively to meet sales goals · Ability to work independently or as an active member of a team · Self-motivated, self-directed and able to work in a fast-paced environment. · Comfortably making cold calls and talking to potential and current customers all day · In-depth understanding of company services and its position in the industry · The ability to overcome objections with solutions · Tenacity to handle rejection and continue with a positive attitude when reaching the next potential client · Knowledge of customer journey funnel · Solid understanding of the sales process and customer relationship management. · Understanding of lead generation and prospecting techniques. · Familiarity with using sales automation tools and platforms. · Experience in conducting virtual meetings and product demos · High school degree or equivalent Pay Scale: Ranges between $45K and $60K depending on experience and performance, plus benefits. When you become part of the Bill Leary AC & Heating team, we offer: · Great Benefits - Medical / Dental / Vision Coverage · Competitive Salary · Earning Incentives · Excellent Training Programs · PTO · 401K Objectives of the role · Qualifying leads, identifying customer needs, opportunities and providing solutions aligned with the company’s offerings. · Qualifying sales estimate appointments and following up on leads with the intention to create further opportunity and close sales. · Maintaining a high level of knowledge about the company’s products and services. · Maintaining and updating the CRM with accurate customer and sales data. · Collaborating with the sales team to meet and exceed sales targets. · Following up with prospects to build relationships and convert them into long-term customers. · Handling objections and negotiating with potential customers to ensure a smooth sales process. Inside Sales Duties and Responsibilities: · Take inbound calls, determining immediate or future opportunities and booking appointments accordingly. · Cold calling; making multiple outbound calls to current and potential clients · Understanding client needs and offering solutions and support · Qualify inbound sales inquiries and manage a sales pipeline through to close. · Answering potential client questions and follow-up call questions · Maintaining database (CRM, Excel, etc.) of prospective client information · Manage follow-up processes to keep leads engaged and moving through the sales pipeline. · Working with sales team when closing sale and working with client through closing process · Tracking weekly, monthly, and quarterly performance and sales metrics · Provide regular reports on sales activities, including calls made, leads generated, and deals closed. Work Location: In person Company DescriptionBill Leary Air Conditioning & Heating is a family owned and operated business. The year 2025 marks our 36th year serving Middlesex County and the surrounding areas of Central New Jersey, Monmouth County, Somerset County, and Union County. We provide all levels of residential and commercial heating and air conditioning sales, design, engineering, installation, service, repair, and maintenance. Bill Leary Air Conditioning & Heating is fully insured, bonded, licensed and certified by the State of New Jersey Department of Building and Construction to work on their projects and the New Jersey Economic Development Authority to work on their public schools. We keep up-to-date with the most current codes, laws, and utility rebate procedures. Our firm has been selected and approved by The State of New Jersey Department of Building & Construction to perform work on jobs up to $15,000,000. Our completed and current jobs include: Universities Public Schools Municipal Buildings Police Stations And many other large and small commercial jobsBill Leary Air Conditioning & Heating is a family owned and operated business. The year 2025 marks our 36th year serving Middlesex County and the surrounding areas of Central New Jersey, Monmouth County, Somerset County, and Union County.\r\n\r\nWe provide all levels of residential and commercial heating and air conditioning sales, design, engineering, installation, service, repair, and maintenance.\r\n\r\nBill Leary Air Conditioning & Heating is fully insured, bonded, licensed and certified by the State of New Jersey Department of Building and Construction to work on their projects and the New Jersey Economic Development Authority to work on their public schools. \r\n\r\nWe keep up-to-date with the most current codes, laws, and utility rebate procedures.\r\n\r\nOur firm has been selected and approved by The State of New Jersey Department of Building & Construction to perform work on jobs up to $15,000,000. Our completed and current jobs include:\r\n\r\nUniversities\r\nPublic Schools\r\nMunicipal Buildings\r\nPolice Stations\r\nAnd many other large and small commercial jobs