Outbound call center jobs in Jersey City, New JerseyCreate job alerts

Remote Call Center Sales Representative. We are looking for motivated Remote Call Center Sales Representatives to join our growing team. Make outbound calls to prospective customers and follow up on leads.

Call Center / Remote] - Anywhere in U.Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented mann

The call center engages with existing customers to address operational issues and also works to generate sales to new customers by leveraging both inbound inquiries and making outbound calls. Lead a team of geographically distributed professionals. Familiarity with best-in-class call center manageme

The outbound call center representative will schedule appointments for our sales representatives with qualified leads while accurately recording sensitive data. We're currently hiring exceptional outbound Call Center - Lead Generation representatives to work remotely. As an outbound call center repr

We are seeking enthusiastic Remote Outbound Sales Agents to join our virtual sales team. Previous outbound sales or call center experience preferred. This role is ideal for individuals who are confident communicators, persuasive, and driven to meet sales goals all while working from home.

Job DescriptionTalkiatry is seeking a Senior Manager, Patient Access Operations to shape the future of our new patient experience. In this high-impact role, you’ll lead the engine that helps people take their first step into care – ensuring every introduction to Talkiatry is seamless, supportive, and efficient. You’ll rely on data to diagnose bottlenecks, test new tactics, and drive measurable improvements across the new patient journey. You’ll oversee intake, outreach, and new patient coordination functions, optimizing how we connect thousands of patients to care each month. This is more than an operations role, it’s an opportunity to redefine how patients access mental healthcare at scale through innovation, empathy, and relentless focus on performance and outcomes. We’re looking for a leader who combines operational excellence with strategic vision. You’ll manage onshore and offshore teams, refine workflows for both inbound and outbound patient interactions, and lead pilot initiatives that test and scale new approaches to patient activation and engagement. Success in this role means building processes that drive both conversion and care continuity – while elevating the human experience at every step of the journey. About Talkiatry:Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. You will: • Patient Access Strategy, • Champion the new patient journey by designing and overseeing each step of the funnel – from first touch point (online assessment) through first appointment – to ensure a seamless, reliable experience., • Own and optimize the Patient Care Coordinator (PCC) conversion stage of the new patient funnel, partnering cross-functionally to ensure seamless handoffs and strong performance across adjacent steps., • Identify and remove barriers to care through process redesign and more effective outreach tactics, partnering with Product and Operations leadership to implement technology and automation improvements., • Pilot, measure, and scale initiatives that improve access, adherence, and retention while reducing cancellations and no-shows., • Independently analyze operational data and performance trends to identify opportunities for improvement, refine workflows, and elevate patient experience outcomes., • Team Leadership & Development, • Lead and mentor managers overseeing the Intake, New Patient Call Center, and Growth frontline PCC teams, ensuring coordination and alignment across all patient access functions., • Own conversion metrics and drive accountability for performance and quality across both onshore and offshore PCC teams., • Cultivate a culture of empathy, ownership, and continuous improvement., • Empower frontline teams through training, coaching, and development programs that foster consistent excellence in patient engagement., • Collaborate cross-functionally with Operations and Tech teams to ensure smooth handoffs and unified goals., • Communicate performance updates, trends, and opportunities to senior leadership clearly and proactively., • Reporting & Cross-Functional Collaboration, • Design scalable systems and PCC workflows that maintain service quality as Talkiatry continues to grow., • Implement and optimize tools (e.g., Genesys, ServiceNow) to enhance team efficiency and patient responsiveness., • Develop and maintain performance dashboards and reporting frameworks – working with analytics partners as needed but owning day-to-day analysis of metrics and trends., • Lead experimentation and continuous improvement efforts in partnership with Product, Analytics, and Operations teams to drive sustainable gains in efficiency and patient satisfaction., • Manage vendor partnerships to ensure alignment with Talkiatry’s standards for quality, performance, and patient care.You have:, • 7+ years of operations management experience; experience leading front-line intake, sales, or customer service teams preferred., • Proven success managing onshore and offshore teams at scale (100+ headcount), consistently achieving metric and budget goals., • Strong analytical capabilities with a focus on performance and process improvement. You’re comfortable independently analyzing large data sets, building reports, and surfacing actionable insights using Excel and basic SQL., • Experience with ServiceNow, Genesys, or similar operational platforms preferred., • Demonstrated success collaborating cross-functionally with Product, Technology, and Operations teams to improve system capabilities., • Experience managing vendor relationships and ensuring alignment with performance and service standards., • Exceptional communication, stakeholder management, and presentation skills., • Bachelor’s degree required.Why Talkiatry:, • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care, • Collaborative environment: be part of building something from the ground up at a fast-paced startup, • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!, • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands.

This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. Handle customer calls, assess needs, and solve problems. Experience with inbound/outbound customer support; call center experience is a plus.

Full time and Part time positions avaiable as a Call Center Representive or Telemarketer *Performance Based: Make from $11. REQUIREMENTS: Passion to provide phenomenal service to all potential customers via outbound calling Ability to set appointments with thorough explanation of a product MUST BE

Job Description WE ARE CURRENTLY SEEKING OUTBOUND CALL CENTER REPRESENTATIVES WITH SALES EXPERIENCE FOR OUR SHEEPSHEAD BAY OFFICE. WE ARE GROWING FAST AND NEED MORE REPS. WE NEED INDIVIDUALS WITH A PRO-ACTIVE PERSONALITY AND A DRIVE TO SUCCEED. THE PAY IS HOURLY, WITH BONUSES GIVEN EVERY DAY!! VERY FLEXIBLE SCHEDULES, PERFECT FOR HIGH SCHOOL SENIORS, AND COLLEGE STUDENTS. THE OFFICE ENVIRONMENT IS FUN AND COMPETITIVE! IF YOU ARE AN INDIVIDUAL WHO HAS RAISED MONEY FOR POLICE, FIREFIGHTER, AND OTHER CHARITIES, THEN WE DEFINITELY WANT TO HEAR FROM YOU TODAY!!! WE ARE LOCATED IN THE HEART OF SHEEPSHEAD BAY AND ARE EASILY ACCESSIBLE BY THE B3, AND B49 BUS AND ALSO THE "Q" TRAIN. TO BE CONSIDERED FOR THIS JOB YOU MUST: *HAVE A CLEAR SPEAKING VOICE AND SPEAK ENGLISH FLUENTLY *BE ABLE TO WORK A MINIMUM OF 20 HRS A WEEK AND 1 WEEKEND SHIFT *PREVIOUS EXPERIENCE IN PROFESSIONAL FUNDRAISING IS A BIG PLUS! *CAPABLE OF HANDLING A LARGE VOLUME OF PHONE CALLS IF YOU FEEL THAT THIS IS THE RIGHT OPPORTUNITY FOR YOU, WE WANT TO HEAR FROM YOU!!!

Job Description Position Title: Emergency Communications Eng 7-858-0706A -(RI 0670A) Location: 2MTC, Brooklyn, NEW YORK 11201 Job Type: Contract Duration: 12 Months Work Schedule: Normal business hours Monday-Friday 35 hours/week (not including mandatory unpaid meal break after 6 hours of work). Pay Rate: $70 to $75 per hour Job Description Justification: The Emergency Communications Engineer, reporting to the Director of Emergency Communications, as part of the Public Safety and Emergency Management division, is responsible for providing support for the communication services and technologies that make up t and emergency response services for the residents and visitors. SCOPE OF SERVICES • Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure., • Coordinate with 911 Originating Service Providers, neighboring jurisdictions, and Emergency Communications Relay Centers, • Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment, • Configure and test Emergency Communications network infrastructure., • Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City's Public Safety Answering Centers, • Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS and RTT technology and services., • Technical support and oversight for vendor managed ESInet services and systems, • Technical support for Public Safety Unified Communications systems and services, • Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications, • Triage and investigate incidents involving communication, infrastructure and service failures, including identifying root cause and remediation., • Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results., • 8+ years of experience working in a data center or in the field supporting related work., • 4+ years of experience in network support, LAN/WAN troubleshooting., • 4+ years of experience in communications routing, transport, and delivery (Wireline, Wireless and VoIP), • 4+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.), • Working knowledge of networking hardware and topologies, • Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments., • Working Knowledge of computing systems and hardware, • Experience with LEC circuits termination and turn-up, • Ability to perform physical work related to the job., • Ability to follow detailed job doc0075ments., • Must be willing to travel within the NYC region to meet customer SLA's., • Bachelor's degree from an accredited college in computer science or related area of study, • Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language., • Experience with Emergency Communications infrastructure, systems, applications, and related technologies., • Knowledge of E911 call routing, selective routing, trunking, and location-based routing., • Knowledge of DMS and ACD systems, • Knowledge of ANI / ALI services and functionality, • Knowledge of 9-1-1 Call Handling Systems., • Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks, • Knowledge of NG9-1-1 ESINET call routing., • Knowledge of SMS, RTT, TCC routing, SMS aggregation, • Knowledge of GIS and location-based identification systems

Job DescriptionWe Are Hiring and Training Front Desk in House Sales Reps to Manage Our Brooklyn in Bound Call Center. Here's what we are looking for to see if it fits you.... We Are a Unique Physical Therapy Consulting Company With Offices In Brooklyn and Miami And Our Brand Has Established Itself As The Only Non-Surgical Pain Elimination Specialists In Brooklyn This is a perfect opportunity for you, only if you have prior experience and skill working specifically with phone tele sales, phone lead nurturing, or a call center using a CRM system and or lead qualification process. Preferably in the health, fitness or wellness sectors... Please stop reading here if you lack the skills working in an inbound/outbound call center. You must have a minimum of 2 years' experience in a call center to apply. Though we can train you in the tasks and processes of our office you must bring those hard skills- does that make sense? Ok you are probably thinking to yourself, oh this is just a receptionist or secretary's job because you already worked in a doctor's office picking up phones this is and easy right up your alley, right? No sorry... that's false... here's why... In a receptionist or secretary job you work logistics setting up times, dates and demographic information for people who already know about a product or service, maybe they tried the service or product and they already have trust, they already made the decision that they want the service or solution you are offering makes sense?... At this job as a medical call center lead specialist your skill set is all about selling people on a result, they have no idea how they will achieve and you are helping guide them to make the best decision. In fact, your job depends on them converting from an unsure person to an excited person who wants to come in and get the service because you are skilled in persuading them that this indeed was the right choice. The choices they have been led to believe is that they can get Physical Therapy does already... and that it's just a massage or hot pad. led them to believe that the only solution to their problem is a pill, an injection, or orthopedic surgery. Are you personally passionate about avoiding medications, injections and surgeries yourself? Would you go out of your way to travel and pay for a solution that is not what your insurance pays for? You need to ethically and morally give people the option to decide that there are better solutions for health than they have been given... I think of us as the whole foods, or Starbucks of Physical Therapy providers because we use technologies, processes and methods 98 percent of traditional run of the mill therapy centers cannot execute on. Still intrigued by this opportunity? You will be required to respond to, and convince skeptical leads who come from all sorts of advertisements, marketing content both from social media or newspapers or google who know nothing about us to book an appointment with our office which will require tremendous patience and follow up by you. I trust that as you continue reading the rest of this you will be skilled in tele sales or call center work. Here's how we choose the best candidate.... You Must have an amazing friendly can do attitude and bringing your own batteries of motivation, self-determination and energy to excel day in and day out. This job requires the highest desire and intention to help people solve problems and make decisions about their quality of life and health. You will love this job if you are naturally a very curious person who can spend hours picking people's brains, asking deep questions that unravel their true desires, hopes, fears and dreams. Think of this as a mix between psychoanalysis, persuasion, and being a master communicator. People love to tell their story and it's your job to never judge. Your job is to actively listen intently to their journey and uncover what's really causing their underlying frustration causing their worry and limited mobility, and independence. This job requires you to have some difficult conversations. Your ultimate success in this role will lie in your ability to use your technical knowledge. You will be expected to be trained in our specific scripts and role play these scripts until they become fluent. As you communicate, you will need to adapt and navigate long conversations that can last 20 minutes or more at times with one person. Can you imagine yourself dealing with people in pain, or injury who are mentally stuck. Think of your grandmother who wants to sit in her chair and not move and get her to come to the office on a rainy cold or wintery day. Or a busy mom who is trying to stay fit and go to the gym, and has pain in her back and can't keep running from doctor to doctor. These leads will be unaware there is even a solution to their problem besides pills and shots or they will be problem aware. Many of these leads are on the fence, skeptical, fearful, uncertain and doubtful if they even want to try our services. They will require multiple attempts to be reached using voicemails, calls, texts and emails when necessary to get them to make a decision to come to our office, and sometimes lots and lots of no's can't maybes, let me think about it, let me sleep on its conversations. Can you handle that? Actually, can you see yourself loving that every day reaching out to a minimum of 30 people and getting calls in between while grabbing a copay and making an appointment for a customer? It requires tenacity and perseverance and follow through. Can you report to a manager your daily call volume quota of outbound calls and lead conversions made? If the answer is no stop reading, please because this will require those skills and accountability to specific critical drivers that will monitor your performance If the answer was yes, keep reading... because, this job takes a special person with elephant skin and the patience of a saint to gently listen, convince and persuade people and influence people to take action when they make up excuse like time, money and distance amongst no motivation to come take care of their health. Most people just want a magic pill to fix their pain, wouldn't you agree that is the case? We it's true. People need motivation to get up and come to us three times a week and it's your job to keep managing their expectations as you reach out to them weekly to check in. Here are examples of your daily tasks that we will train you on: • Answer insurance questions, people who have no insurance will claim that they can't afford to take care of their health., • You must be able to easily handle a high volume of outbound and inbound telephone calls and work under a front desk manager to keep an organized front desk reception area flowing (without long breaks), • You must feel super comfortable using technology for text messaging, call tracking systems, email, and billing software for collection of copays and credit card systems... Here is what we can't train: • You should have great attention to detail and AWESOME communication skills with high emotional intelligence. (Love to learn and love to explain things), • Empathy, you must have a deep appreciation for someone's personal journey and be able to imagine yourself in their shoes and help see their point of view while reframing their perspective., • A PASSION for helping people overcome pain and injury and a PASSION for giving people in pain the gift of "mobility and independence" despite emotional protective mechanisms and barriers they will put up. Ok Now that you know the skills and the attitudes that make this job up let's review what time commitment this will entail We want YOU to be able to be here at the times we need you so... You MUST be able to be flexible with your school and work schedule And its really a MUST to live nearby (so living in Brooklyn is crucial) because You will be Immersed in so much Knowledge you will need to be trained in our processes and systems and fit into our driven culture. You must be able to work 2 Pm-7PM Mon/ Thurs and or asked to float occasionally mornings. So, you must have the ability to work some of those hours out into your work school schedule. Here's the recap and some stuff you may be concerned about like IS EXPERIENCE NECESSARY? ...... YES, in a call center, and a "can do attitude, problem solver attitude " is required to apply SO... Here's how you apply... because we only have 2 spots for this aide job opening and we are interviewing now to fill the spot please email your resume with the title CALLCENTER REP in the subject line and we will get back to you. Thanks!

Job Description HVAC Dispatcher HVAC Dispatcher Representative Job Summary We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. HVAC Dispatcher Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. HVAC Dispatcher Requirements: • High school diploma or equivalent., • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability.

Job Description Title: Authorizations Specialist The Impact You Will Have: Liberty Home Guard is the country’s fastest-growing and best-rated home warranty provider. We are looking for an Authorizations Specialist to join our team in ensuring the accuracy and efficiency of home repair approvals. As an Authorizations Specialist, you will play a key role in reviewing and authorizing repair or replacement services, negotiating with vendors and technicians, and ensuring all claims adhere to company guidelines, ultimately contributing to the satisfaction and timely resolution of our customers' needs. Your duties and responsibilities include but are not limited to the following: * Gather comprehensive home system and appliance malfunction diagnoses from technicians. Employ astute questioning techniques to ensure the accuracy and relevance of the information provided, preventing the authorization of incorrect repairs or replacements and ensuring alignment with approved solutions. * Consistently negotiate with vendors and technicians during every call to secure competitive rates and cost-effective solutions for repair and replacement services, ensuring adherence to pricing guidelines and oaring;btaining necessary approvals. * Employ exceptional communication skills to deliver service via phone, email, live chat, and any other designated communication channels. * Handle both inbound and outbound calls seamlessly, strategically navigating the workflow to ensure effective communication with technicians, customers, and other departments. * Collect a thorough diagnosis, including unit information, part numbers, and the cause of the breakdown. * Authorize estimates within provided guidelines by promptly and accurately issuing approvals for repair or replacement services. * Ensure that repair costs fall within pricing guidelines. * Identifies and resolves customer-technician discrepancies by skillfully navigating designated Slack channels, and escalating requests for additional assistance when necessary. * Place authorization codes on hold as necessary to ensure careful consideration and review before finalizing approvals. * Maintain records of interactions with both customers and technicians, process accounts, and archive documents. * Communicate with professional repair providers to verify various matters, including pricing, services, industry trends, and trade-related issues, in coordination with the Vendor Relations Team. * Ensuring technicians adhere strictly to procedures and terms outlined in our policies. * Provide clear feedback and reprimand technicians who violate company guidelines, to ensure quality standards in customer satisfaction and claim resolution time. * Coordinate with Accounts Payable in processing disputes and investigating problematic situations related to technician errors. * Follow communication procedures, guidelines, and policies, including but not limited to following proper call center and customer service etiquette. * Effectively manage a large amount of calls, approximately 60-80 calls per day. * Evaluate and decide on the most suitable course of action, determining whether repair or replacement is the optimal solution for a unit. * Have thorough knowledge of the terms and conditions of each type of Protection Plan provided by Alphacom’s clients. * Provide feedback to management regarding customer comments to develop ideas for improved services, processes, and procedures. * Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring To The Team: * Negotiation skills * Strong attention to detail and goal-oriented. * Strong analytical, decision-making, and problem-solving skills. * Excellent communication and presentation skills. * Commitment to excellent customer service. * Ability to multitask, prioritize tasks, and manage time effectively. * Excellent phone etiquette and active listening skills. * Flexible, proactive, and self-motivated. This letter agreement supersedes and replaces any prior agreement, representations, or understandings (whether written, oral, implied, or otherwise) between you and the company and constitutes the complete agreement between you and the company regarding the subject matter set forth herein. This letter agreement may not be amended or modified, except by an express written agreement signed by both you and a duly authorized officer of the company. Pay Rate: * $18-$22 an hour based on experience. * This position is in person in our South Brooklyn office Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job Description About SmartAsset: SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors. SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion. *Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards. About the Job: We are seeking energetic sales professionals who are passionate about developing relationships and creating positive user experiences. As a Client Experience Specialist, you will join the fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Client Experience Specialists are the frontline voice for the company and play an integral part of our success as we facilitate communication and schedule meetings between investors and financial advisors. You will play a substantial role in driving that success. This is a remote position with a fixed schedule of Monday through Friday from 9am to 6pm EDT. Responsibilities: • Engage directly with consumers by performing a high volume of outbound phone calls (200+ calls/day expected)., • Consistently meet or exceed individual and team performance metrics, including both qualitative and quantitative goals., • Serve as a trusted guide for users navigating the process of connecting with vetted financial advisors., • Proactively contact users who have expressed interest and schedule advisor consultations, ensuring a seamless experience., • Utilize a combination of customer service best practices and scripted messaging to deliver a tailored, high-quality experience., • Accurately log all user interactions, challenges, and outcomes in our internal CRM system., • Identify and escalate recurring user pain points to improve the overall experience., • Contribute to ongoing improvements by sharing insights and suggestions with team leads and cross-functional partners., • 1+ years of high-volume call center experience required, • Comfortable in an environment where quota attainment and conversion metrics are heavily emphasized, • Ability to learn and quickly adapt based on user and business needs, • Organized, detail-oriented, and excellent time-management skills, • Prolonged periods of sitting at a desk and working on a computer, • Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive., • Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers—so you can choose what fits your needs., • Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind., • Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role., • Time Off That Works: Generous vacation, sick, and parental leave policies—because balance matters. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* Salary: $45k + $15k Variable Commission + equity + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States

Job DescriptionJob Description Hi, Job Title: Genesys Developer Location: Newark, NJ – Onsite Duration: 9-12 months Contract We have below job opening. If you are interested and your experience match with job description. Please send your updated resume with below details....Asap Expected rate all inc on C2C: Visa status: Current Location: Interview Availability(Time zone) : Job Summary: The Genesys Developer will be responsible for designing, developing, configuring and supporting Genesys-based contact center solutions. This role will work closely with business stakeholders and technical teams to deliver high-quality voice and digital customer engagement solutions. The ideal candidate will have strong hands-on experience with Genesys platforms, IVR development, call routing and system integrations. Required Skills & Qualifications Strong experience with Genesys Framework, Genesys Engage or Genesys Cloud Hands-on development experience with IVR, call flows and routing strategies Experience with Genesys Composer, Architect or GVP Strong knowledge of SIP, VoIP and contact center technologies Experience with Java, JavaScript or Python for integrations and scripting Solid understanding of web services, APIs and CTI integrations Experience with SQL and database concepts Strong troubleshooting and debugging skills Excellent communication and documentation skills Key Responsibilities Design, develop and maintain Genesys contact center solutions Build and enhance IVR applications, call routing and interaction flows Configure and support inbound and outbound calling campaigns Integrate Genesys with CRM and other enterprise systems Troubleshoot production issues and provide ongoing support Participate in requirements gathering, design discussions and solution reviews Perform unit testing and support UAT activities Prepare technical documentation and knowledge transfer materials. Nice to Have: Experience with Genesys Cloud CX Knowledge of AWS or Azure cloud environments Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionWe are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently. Responsibilities: • Respond to inbound and outbound customer calls, ensuring a positive and helpful experience., • Address customer inquiries via email correspondence in a timely and accurate manner., • Perform data entry tasks to maintain and update customer records accurately., • Utilize Microsoft Excel and Word to manage and organize information effectively., • Schedule appointments and coordinate with customers and internal teams., • Process order entries while maintaining a high level of attention to detail., • Apply call center and customer service expertise to resolve issues promptly., • Use Yardi software to assist with property management-related tasks, if applicable., • Collaborate with other departments to ensure seamless customer support.• Minimum of 1 year of experience in a customer service or call center role., • Proficiency in Microsoft Excel and Word is required., • Experience with Yardi software is highly preferred., • Strong communication skills, both verbal and written., • Ability to multitask and manage time effectively in a fast-paced environment., • Detail-oriented with excellent organizational skills., • Prior experience in the Real Estate & Property industry is a plus., • Must be available to work onsite at least three days per week.

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Medical, dental & vision / 401k match / PTO / Paid training - As a Call Center Rep at Voya Financial, you will: Handle inbound and outbound calls from customers in a professional and courteous manner; Provide accurate and timely information to customers regarding their accounts and financial product

Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Call Center / Fully Remote] - Anywhere in U.Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transpor

Job Description A Customer Service Call Center Representative is responsible for handling customer inquiries, resolving issues, and providing exceptional service across various communication channels. • Handle a large volume of inbound and outbound calls in a timely manner, • Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary, • Identify customer needs, research issues, resolve complaints, and provide solutions, • Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team, • Recommend improvements for systems and processes to boost organizational efficiency Required skills and qualifications • High school degree or equivalent, • Experience working in a call center or customer-support role, • Strong active-listening and verbal-communication skills, • Proficiency in problem-solving, • Ability to multitask and manage time effectively, • Memorize scripts for products and services, and refer to them during calls, • Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately, • Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate, • Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality, • Create and maintain record of daily problems and remedial actions taken, using call-center database, • Leverage data and insights gathered by the call center to recommend and influence process improvements

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, • Refer to premade scripts for a variety of customer service topics, • Create appointments.Qualifications, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionBenefits/Perks • Competitive Compensation, • Great Work Environment American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed. What We Offer: • Hourly pay plus Top-tier commissions:, • Warm inbound & outbound leads – no cold calling, • Training + Licensing Support (if unlicensed), • CRM & Dialer system, • Career growth into team leads and managersResponsibilities:, • Make outbound and take inbound calls to Medicare-eligible individuals, • Educate clients on Medicare Advantage, Med Supp, and Part D options, • Use our CRM to manage leads and track client interactions, • Maintain CMS compliance and complete scopes of appointment, • Enroll clients into plans that meet their healthcare needsQualifications:, • Sales experience (phone sales preferred), • Health insurance license (preferred, not required), • Willing to complete licensing and AHIP certification, • Strong communicator with the ability to build rapport fast, • Motivated, coachable, and goal-orientedSchedule:, • Monday to Friday: 9:00 AM – 6:00 PM EST, • Saturdays optional during AEP (Annual Enrollment Period)Location:, • In-office in Secaucus, NJ Ready to Join One of the Fastest Growing Medicare Teams in the Country? Apply today and start your journey toward a 6-figure career in Medicare sales. Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $20.00 per hour plus commission Expected hours: 40 per week Monday thru Friday 9 am to 5 pm est Benefits: • Paid time offSupplemental Pay:, • Bonus opportunities, • Commission payAbility to Commute:, • Secaucus, NJ 07094 (Required)Ability to Relocate:, • Secaucus, NJ 07094: Relocate before starting work (Required)Work Location: In person

Job DescriptionDescription Position: Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: • Handle inbound and outbound calls professionally and courteously., • Identify customer needs and clarify information by conducting thorough problem analysis., • Maintain a positive, empathetic, and professional attitude toward customers at all times., • Develop a comprehensive understanding of the company's products, services, and policies., • Accurately log all call details, interactions, and customer information into the company's CRM system., • High school diploma or equivalent (Bachelor’s degree preferred)., • Strong verbal and written communication skills., • Ability to multitask and prioritize in a fast-paced environment., • Proficient in using computers, CRM software, and other call center tools., • Comprehensive health, dental, and vision insurance., • Paid time off and holidays., • Retirement plan with company match., • Professional development opportunities., • Fun and creative work environment.

Job DescriptionCompany Description Named City and State's Top Place to Work in NY (2025) — Join a mission-driven mental health leader serving 15,000+ clients each month! Celebrating over 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations. We operate the largest mental health clinic in New York State and are committed to innovation and Caring for the Community through both in-person and telehealth services. NYPCC is proud to be certified as a Platinum Bell Seal organization by Mental Health America — the highest distinction for workplace mental health. We were also named one of the Top Places to Work in New York in 2025, reflecting our commitment to supporting, valuing, and investing in our dedicated team through competitive compensation, excellent benefits, and a mission-driven culture. Why Work at NYPCC: • We Pay Down Your Student Loans!, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Match!, • Continuing Education Opportunities Available, • Professional Development through NYPCC Academy, • Amazing Workplace CultureJob Description, • Answer all inbound calls with professionalism and customer service framework communication., • Following up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed, • Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls (outbound calls), • Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance, to escalate, resolve and conduct service recovery., • Identify and escalate emergency distress and/or client safety concerns calls to Senior Clerical for guidance or further escalation to management and/or clinical supervisors., • Document and complete Call Center Form for data call log. Fulfill surveys/reports issued by Call Center Supervisor as needed., • Complete Call Center task assignments provided by management team, • Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals., • Maintain confidentiality and always comply to HIPAA regulations., • Assist with intake calls for case management as needed for coverage and staff call outs., • Provide support to the clinical team and chart maintenance as needed., • Perform other duties and tasks as assigned by Senior Clerical Team, • Perform other related duties and tasks as assigned by the Call Center Supervisor.Qualifications, • Must be fully Bilingual in English and Spanish, • Must have 1 to 2 years of Call Center Representative experience in a fast paced office, preferably in medical or community mental health office, is required., • High School Diploma or equivalent is required, • Must be proficient in MS Office (Outlook, Word, and Excel), • Must have the ability to learn new software, • Possesses the personality and demeanor to work with difficult clients, • Must be detail-oriented and have the ability to multi-task, • Must be a team player, • Thrives under pressure in an outpatient client environment, • 1 form of picture ID (non-expired), • Unexpired passport: OR, • Driver’s License AND Social Security Card; OR, • State ID Card AND Social Security Card Additional Information • This is a FULLY REMOTE POSITION, • Schedule Options:, • Tues-Sat, • Sun-Thurs, • Must be willing and able to travel to Bronx clinic for a 30 day onsite in person training period before transitioning into fully remote., • MUST LIVE IN THE TRI-STATE AREA, • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC, • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism. Compensation commensurate with experience and qualifications. NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. NYPCC is an Equal Opportunity Employer All your information will be kept confidential according to EEO guidelines. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Description Shareholder Services Representative – Call Center (Entry Level) Location: 1212 6th Avenue, Floor 17, New York, NY 10036 Schedule: In-office Monday–Friday (10:00am–6:00pm) + Mandatory Remote Saturdays (10:00am–4:00pm ET) Start Date: 12/1 Hours: 40+ hours/week during peak season Position Overview The Shareholder Services Representative is responsible for providing high‑quality customer service to registered shareholders through both inbound and outbound calls. Using a shareholder call list provided by the client, this individual will educate shareholders on corporate actions, voting options, and relevant proposals, while ensuring all communications are logged accurately and professionally. This role operates in a fast‑paced call center environment, with an expectation of completing 20–25 outbound calls per hour. Representatives must be proactive, articulate, and able to multitask while delivering a superior customer experience. Key Responsibilities • Make outbound calls to shareholders using client‑provided call lists., • Provide customer service support to registered shareholders via inbound and outbound calls., • Educate shareholders on corporate actions, board proposals, and voting options., • Track, monitor, and report outstanding issues to ensure timely client updates., • Accurately log all call details and interactions into the Access Database., • Assist in the development of campaign themes and messaging to maintain a clear and effective narrative., • Maintain performance metrics in a high‑volume call center environment., • Customer service oriented with strong communication and interpersonal skills., • Ability to multitask effectively between inbound and outbound calls., • Self‑motivated, proactive, and able to stay productive during slower call periods., • Experience or education in finance, business, or accounting (required)., • Strong professionalism—zero tolerance for lateness., • Customer service, • Finance or business management, • High‑volume inbound/outbound calling, • Strong clarity in verbal communication, • No relevant experience or education in finance, accounting, or business., • Habitual lateness or reliability concerns. This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description About Us: Goals Plastic Surgery is a renowned cosmetic and plastic surgery practice in New York, NY, dedicated to helping individuals achieve their aesthetic goals. The practice is committed to delivering exceptional results with a patient-centered approach, offering flexible financing options and personalized treatment plans. Goals Plastic Surgery empowers clients with high-quality, innovative solutions to inspire confidence and self-love. Role Description Goals Plastic Surgery is looking for a highly motivated, results-driven Patient Coordinator & Sales Closer to join our team. This position is focused on converting leads into booked treatments and ensuring patients receive the best possible care and experience. The ideal candidate is a strong closer, highly organized, and skilled at building rapport, overcoming objections, and guiding patients through the consultation and booking process. Duties Sales & Patient Conversion: Close sales by effectively communicating the benefits of procedures and guiding patients through the decision-making process. Collects and manages patient information with respect and detail, in accordance with industry regulations (HIPAA, PHI, etc.) . Follow up aggressively on leads, consultations, and past inquiries to maximize conversion rates. Overcome objections and provide customized solutions to meet patient needs. Educate potential patients on procedures, pricing, and financing options. Maintain a strong pipeline of prospective patients and ensure timely follow-ups. Track sales performance and report on booking trends. Patient Coordination & Organization: Manage the full patient journey from initial inquiry to post-procedure follow-ups. Ensure all patient records, treatment plans, and financial agreements are documented accurately. Work closely with the medical team to coordinate patient schedules and ensure seamless experiences. Stay up to date on all cosmetic procedures and industry trends to provide expert guidance. Organize and prioritize multiple patient inquiries while maintaining a high level of responsiveness. Experience Proven experience in sales, preferably in a cosmetic surgery high-ticket sales environment. Exceptional closing skills and ability to drive revenue. Strong organizational skills with a keen attention to detail. Ability to multitask, prioritize, and manage high volumes of patient inquiries. Experience handling financing and payment plans is a plus. Passion for aesthetic medicine and patient care. Qualifications Required Skills/Abilities: Professional, pleasant, and clear speaking voice . Positive attitude that shines through to our patients on the phone . Attention to detail, specifically professional writing skills . Able to follow directions and comply with policies and procedures . English and Spanish speakers preferred. Education/Experience: 1-3 years of general customer database (CRM) experience, as we use Zoho for our system. College education (completed degree or relevant coursework). 1-3 years of call center experience preferred. Experience with making outbound sales/service calls preferred . 1-5 years of experience within the healthcare industry preferred . Bilingual preferred (Spanish) Starting two weeks, there is a rate of $16.50 per hour for in-person training on Goals products and CRM system at our Bronx location. Third week, you would be elligible for uncapped commission potential: $100 per closing after first three closings. By the fourth week, rate will be increased to $30 per hour for verified Active Working Time (defined as live consultations, follow-up negotiations, and CRM updates related to active sales) Bi-weekly commission payouts based on verified Net Sales If you are passionate and enjoy working in a team, we encourage you to apply for this rewarding opportunity. Company DescriptionOur company is a dynamic leader in Plastic Surgery in the USA, dedicated to fostering innovation, collaboration, and professional growth. We value diversity and are committed to creating an inclusive environment where every team member can thrive and contribute to our mission of delivering exceptional solutions to our patients.Our company is a dynamic leader in Plastic Surgery in the USA, dedicated to fostering innovation, collaboration, and professional growth. We value diversity and are committed to creating an inclusive environment where every team member can thrive and contribute to our mission of delivering exceptional solutions to our patients.

Job Description Shareholder Services Representative – Call Center (Entry Level) Location: 1212 6th Avenue, Floor 17, New York, NY 10036 Schedule: In-office Monday–Friday (10:00am–6:00pm) + Mandatory Remote Saturdays (10:00am–4:00pm ET) Start Date: 12/1 Hours: 40+ hours/week during peak season Position Overview The Shareholder Services Representative is responsible for providing high‑quality customer service to registered shareholders through both inbound and outbound calls. Using a shareholder call list provided by the client, this individual will educate shareholders on corporate actions, voting options, and relevant proposals, while ensuring all communications are logged accurately and professionally. This role operates in a fast‑paced call center environment, with an expectation of completing 20–25 outbound calls per hour. Representatives must be proactive, articulate, and able to multitask while delivering a superior customer experience. Key Responsibilities • Make outbound calls to shareholders using client‑provided call lists., • Provide customer service support to registered shareholders via inbound and outbound calls., • Educate shareholders on corporate actions, board proposals, and voting options., • Track, monitor, and report outstanding issues to ensure timely client updates., • Accurately log all call details and interactions into the Access Database., • Assist in the development of campaign themes and messaging to maintain a clear and effective narrative., • Maintain performance metrics in a high‑volume call center environment., • Customer service oriented with strong communication and interpersonal skills., • Ability to multitask effectively between inbound and outbound calls., • Self‑motivated, proactive, and able to stay productive during slower call periods., • Experience or education in finance, business, or accounting (required)., • Strong professionalism—zero tolerance for lateness., • Customer service, • Finance or business management, • High‑volume inbound/outbound calling, • Strong clarity in verbal communication, • No relevant experience or education in finance, accounting, or business., • Habitual lateness or reliability concerns. This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Job Overview We are seeking a dynamic and detail-oriented Owners Representative to serve as the primary liaison between property owners and project teams. In this vital role, you will oversee construction, renovation, or development projects on behalf of owners, ensuring that all aspects align with their vision, standards, and expectations. Your energetic approach will drive project success from inception to completion, fostering clear communication and seamless coordination among all stakeholders. This paid position offers an exciting opportunity to contribute to high-profile projects while utilizing your exceptional client service and communication skills. Responsibilities • Act as the main point of contact for property owners throughout project phases, providing regular updates and addressing concerns promptly., • Coordinate with contractors, architects, engineers, and vendors to ensure project milestones are met efficiently and within scope., • Monitor project progress, quality standards, and safety protocols, conducting site visits as needed to verify compliance., • Manage documentation including contracts, change orders, schedules, and reports with accuracy and attention to detail., • Facilitate effective communication among all parties using phone calls, emails, and meetings; maintain clear records of all interactions., • Assist with data entry tasks related to project budgets, timelines, and resource allocation using Microsoft Office tools., • Multilingual abilities are highly desirable; fluency in English is required along with additional language skills preferred., • Proven experience in sales or client services roles, especially within construction or real estate sectors., • Strong communication skills with the ability to articulate technical information clearly and professionally., • Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills., • Experience in outbound calling or call center environments is advantageous for effective stakeholder engagement., • Excellent analysis skills for reviewing project data, schedules, and reports to identify issues proactively., • Previous experience in customer support or client services roles emphasizing phone etiquette and professionalism., • Ability to handle cash or financial transactions accurately when necessary; typing skills for documentation are essential. Join us as an Owners Representative and be a pivotal part of transforming visions into reality! Your energetic approach combined with your detailed-oriented mindset will ensure every project exceeds expectations while delivering exceptional client experiences.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every call, every time, • Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities., • Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.), • Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.), • Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests., • May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request., • Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.), • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • Cross-sell additional products and services to best fit member need(s)., • Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc., • May train new MSRs for basic transactions and inbound service calls., • Back up other queues as necessary (general queue and queues less complex, when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • 1-2 years’ Call Center experience, • Retail banking experience is a plus, • Availability to work overtime and Saturdays as required, • Ability to work onsite for the first 6 months, then a hybrid model is implemented. Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Strong research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with the Bank’s Relationship Managers, Operations, Electronic Banking, and others to ensure that the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical issues with mobile and online banking via phone, email and CHAT across all market segments. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Confer with customers by telephone in a pleasant, professional and efficient manner to provide information about Amalgamated Bank’s products or services, • Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects, • Confirm customer information while maintaining confidentiality, • Issue customer refunds in accordance with procedures, • Fulfill customer service requests in accordance with policy and procedures, • Process stop payments, order statement copies, checks and Debit/ATM cards for various products, • Instruct customers with using Online Banking and assist with consumer and business related password resets, • Keep records of customer transactions or interactions, recording details of customer complaints, inquires, comments as well as actions taken, • Research and resolve customer questions, problems or service complaints via phone, email or CHAT, • Research and provide resolution for all bill pay, person to person payments and mobile banking transactions, • Cross-sell products and services when appropriate or as directed, • Provide outbound acquisition, retention and referral support, • Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote Deposit Capture, and ABFast issues, by utilizing all prescribed means to research and ensure customer satisfaction, • Perform testing, as required, prior to system upgrades/releases Knowledge, Skills and Experience Required: • Minimum 3- 5 years’ experience within Financial Service industry and/or Call Center environment, • High School Diploma or equivalent, • Experience in internet banking and mobile technology, • Experience dealing effectively with the public, • Ability to correspond effectively via email and CHAT, • Strong analytical skills to resolve issues and discrepancies, • Proficient knowledge of Microsoft office, • Ability to handle all interactions with sound judgment within areas of learned responsibility Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00 – $51,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Competitive Compensation, • Great Work Environment American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed. What We Offer: • Hourly pay plus Top-tier commissions:, • Warm inbound & outbound leads no cold calling, • Training + Licensing Support (if unlicensed), • CRM & Dialer system, • Career growth into team leads and managersResponsibilities:, • Make outbound and take inbound calls to Medicare-eligible individuals, • Educate clients on Medicare Advantage, Med Supp, and Part D options, • Use our CRM to manage leads and track client interactions, • Maintain CMS compliance and complete scopes of appointment, • Enroll clients into plans that meet their healthcare needsQualifications:, • Sales experience (phone sales preferred), • Health insurance license (preferred, not required), • Willing to complete licensing and AHIP certification, • Strong communicator with the ability to build rapport fast, • Motivated, coachable, and goal-orientedSchedule:, • Monday to Friday: 9:00 AM 6:00 PM EST, • Saturdays optional during AEP (Annual Enrollment Period)Location:, • In-office in Secaucus, NJReady to Join One of the Fastest Growing Medicare Teams in the Country? Apply today and start your journey toward a 6-figure career in Medicare sales. Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $20.00 per hour plus commission Opportunity for advancement Expected hours: 40 per week Monday thru Friday 9 am to 5 pm est Benefits: • Paid time offSupplemental Pay:, • Bonus opportunities, • Commission payAbility to Commute:, • Secaucus, NJ 07094 (Required)Ability to Relocate:, • Secaucus, NJ 07094: Relocate before starting work (Required)Work Location: In person

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures About the Job: The Branch Managers have the importance of managing and leading all aspects of the branch performance while consistently upholding MCU’s core values. You will be responsible for efficiently managing all functions, staffing, and daily operations of a branch or multiple branches. This means leading branch staff to achieve company goals, support the mission and visons of MCU and always have the member’s experience in mind. You will drive performance and member loyalty through consultative interactions with our members and solutions that help them achieve financial well-being. Accountable for risk management and compliance. Build a high performing team through the attraction, on-boarding, coaching and development of branch team members. Branch Manager is a critical role to MCU, with variety of responsibilities. As a Branch Manager you will be actively involved and represent MCU in your local community. Being a part of the community, attending community events and supporting the community will be an expectation. At MCU, we believe that supporting our communities is instrumental to our Credit Union and its members What you’ll be responsible for: • You will manage HR activities including, hiring, coaching, performance evaluations, and compensation decisions as necessary, you will also mentor and support employees while holding them accountable to service, operations and sales goals, • You will develop and manage a branch business plan aimed at specific goals. You will direct and actively participate in strategy and tactics including being active in your local community, outbound calling, in-branch selling, branch campaigns, service calls. Along the way you will evaluate areas of need to deepen member relationships. Branch Teams will look to you for mentorship, coaching and training to assist in meeting our member’s financial goals and delivering a meaningful member experience, and any other topics to keep the team engage and performing as per MCU’s core values and mission., • You will perform a wide range of administrative and supervisory duties including the development of branch goals and financial targets, in-branch sales and outside sales. As the Branch Manager, you will instruct, coach, supervise and assist in their professional development. You may undertake special projects relating to department services as assigned., • Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures., • Specific duties include, but are not limited to, the following:, • Proven ability to coach, develop and retain a highly engaged team, • Personable nature with good member experience service skills, both verbal and written as well as a strong presentations kills, • Community affiliations to nonprofit organization, • Able to work and leverage technology to help our members and team, • Willingness to enthusiastically manage constantly changing priorities, • Strong planning and organizational skills, • An eagerness to collaborate across all lines of business., • Responsible for staffing the branch, including recruiting/identifying talent, interviewing and selecting branch team, • Develops a comprehensive understanding of members’ financial needs and recommends products and services to help the members achieve their financial goals, • Develop partnerships with center of influence and networks in the community to identify prospective member referrals and service opportunities, • Leads by example and ensures consistent delivery of distinctive service for all our members, • Manages and coaches to the delivery of a differentiated member experience. Coaches team to confidently engage with members in technology enabled interactions, providing solutions and advice oriented consultation that improves member financial well-being., • Leads effective problem resolution, making banking easy for our members. Connects all of MCU, delivering a seamless member experience in an omni channel environment., • Responsible for successful onboarding and training of new employees, • Implements strategies that increase productivity and enable sales target achievement., • Attends weekly manager’s meetings., • Facilitates and empowers the team to conduct morning huddles and monthly staff meetings to develop and inform staff., • Manage the branch office in an efficient and cost-effective manner., • Cultivate professional business relationships with organizations in the community., • Coach, motivate, and mentor all staff to achieve and support service excellence., • Implement and monitor sales and cross-selling programs to reach established goals., • Manage staffing, scheduling, performance evaluations, and make disciplinary recommendations as necessary., • Takes personal ownership to deliver results. Empowers and trusts others in decision making., • Disseminate information regarding changes in policy, procedure, and products and services offerings in a timely manner., • Control branch expenses within budgetary constraints., • Ensure branch operational integrity and be “audit ready.”, • Comply with BSA and SAR requirements., • Travel and work at other branch locations as required., • Bachelor’s degree in business management/administration or equivalent work experience., • Minimum five years of branch or managerial experience., • Excellent written and verbal communication skills., • Excellent organizational ability in a high-pressure environment., • Proficiency in Microsoft Office Suite., • Available to work flexible hours., • Highly ethical., • Available to work Saturdays Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures About the Job: The Branch Managers have the importance of managing and leading all aspects of the branch performance while consistently upholding MCU’s core values. You will be responsible for efficiently managing all functions, staffing, and daily operations of a branch or multiple branches. This means leading branch staff to achieve company goals, support the mission and visons of MCU and always have the member’s experience in mind. You will drive performance and member loyalty through consultative interactions with our members and solutions that help them achieve financial well-being. Accountable for risk management and compliance. Build a high performing team through the attraction, on-boarding, coaching and development of branch team members. Branch Manager is a critical role to MCU, with variety of responsibilities. As a Branch Manager you will be actively involved and represent MCU in your local community. Being a part of the community, attending community events and supporting the community will be an expectation. At MCU, we believe that supporting our communities is instrumental to our Credit Union and its members What you’ll be responsible for: • You will manage HR activities including, hiring, coaching, performance evaluations, and compensation decisions as necessary, you will also mentor and support employees while holding them accountable to service, operations and sales goals, • You will develop and manage a branch business plan aimed at specific goals. You will direct and actively participate in strategy and tactics including being active in your local community, outbound calling, in-branch selling, branch campaigns, service calls. Along the way you will evaluate areas of need to deepen member relationships. Branch Teams will look to you for mentorship, coaching and training to assist in meeting our member’s financial goals and delivering a meaningful member experience, and any other topics to keep the team engage and performing as per MCU’s core values and mission., • You will perform a wide range of administrative and supervisory duties including the development of branch goals and financial targets, in-branch sales and outside sales. As the Branch Manager, you will instruct, coach, supervise and assist in their professional development. You may undertake special projects relating to department services as assigned., • Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures., • Specific duties include, but are not limited to, the following:, • Proven ability to coach, develop and retain a highly engaged team, • Personable nature with good member experience service skills, both verbal and written as well as a strong presentations kills, • Community affiliations to nonprofit organization, • Able to work and leverage technology to help our members and team, • Willingness to enthusiastically manage constantly changing priorities, • Strong planning and organizational skills, • An eagerness to collaborate across all lines of business., • Responsible for staffing the branch, including recruiting/identifying talent, interviewing and selecting branch team, • Develops a comprehensive understanding of members’ financial needs and recommends products and services to help the members achieve their financial goals, • Develop partnerships with center of influence and networks in the community to identify prospective member referrals and service opportunities, • Leads by example and ensures consistent delivery of distinctive service for all our members, • Manages and coaches to the delivery of a differentiated member experience. Coaches team to confidently engage with members in technology enabled interactions, providing solutions and advice oriented consultation that improves member financial well-being., • Leads effective problem resolution, making banking easy for our members. Connects all of MCU, delivering a seamless member experience in an omni channel environment., • Responsible for successful onboarding and training of new employees, • Implements strategies that increase productivity and enable sales target achievement., • Attends weekly manager’s meetings., • Facilitates and empowers the team to conduct morning huddles and monthly staff meetings to develop and inform staff., • Manage the branch office in an efficient and cost-effective manner., • Cultivate professional business relationships with organizations in the community., • Coach, motivate, and mentor all staff to achieve and support service excellence., • Implement and monitor sales and cross-selling programs to reach established goals., • Manage staffing, scheduling, performance evaluations, and make disciplinary recommendations as necessary., • Takes personal ownership to deliver results. Empowers and trusts others in decision making., • Disseminate information regarding changes in policy, procedure, and products and services offerings in a timely manner., • Control branch expenses within budgetary constraints., • Ensure branch operational integrity and be “audit ready.”, • Comply with BSA and SAR requirements., • Travel and work at other branch locations as required., • Bachelor’s degree in business management/administration or equivalent work experience., • Minimum five years of branch or managerial experience., • Excellent written and verbal communication skills., • Excellent organizational ability in a high-pressure environment., • Proficiency in Microsoft Office Suite., • Available to work flexible hours., • Highly ethical., • Available to work Saturdays Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

We are seeking motivated Remote Outbound Call Center Representatives to engage with customers and prospects through outbound calls. Remote Outbound Call Center Representative. Previous outbound sales or call center experience preferred.

We pride ourselves on maintaining ambitious standards with client-centered service. From delicious Italian restaurants in Bensonhurst to beautiful neighborhood parks, Brooklyn is a state of mind as well as a dynamic community! To learn more about us, click here! Job Description Job duties include, b

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Coco’s is the restaurant within the members-only club Colette, located on the 37th Floor of the General Motor's Building overlooking Central Park.We are currently seeking an energetic, passionate and highly skilled Receptionist/Host to join our dynamic and growing team!.As the Receptionist at

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Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

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Northwell Health - 475 Seaview Avenue [Medical Office Assistant] As a Receptionist at Northwell Health, you'll: Perform a variety of duties relative to admission, discharge and/or transfer of patients; Perform a variety of clerical duties required to maintain accurate charts; Perform a variety of cl

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

Hackensack Meridian Health - JobID: Jc5b550b8fb77478a87e15de1008b65c6-1 [Medical Office Assistant] As a Medical Receptionist at Hackensack Meridian Health, you'll: Greet patients and visitors warmly, ensuring a welcoming environment; Schedule appointments efficiently, managing calendars and patient