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Trustpoint has several immediate openings with a busy and collaborative legal services organization in Newark, NJ, in their search for Communications & Intake Coordinators to join their onsite team on a contract-to-possible hire basis. This role provides essential support and communication to clients a fast-paced litigation support environment. The ideal candidate is detail-oriented, empathetic, and thrives in a client-facing role. Successful candidates will have previous experience in high-volume communications or intake. Responsibilities: • Serve as the first point of contact for new clients, providing guidance and updates throughout the litigation process, • Conduct intake calls, gather case details, and enter data into Salesforce, • Handle outbound and inbound calls in a professional and efficient manner, • Assist with pre-litigation investigations, draft correspondence, and review medical and legal documents, • Manage scheduling and calendars, ensuring case files remain accurate and up to date, • Maintain a professional and responsive rapport with clients Qualifications: • Prior experience in a call center, legal or professional services environment, preferably in a client-facing capacity, • Experience working with medical records is a plus, • Strong organizational skills and attention to detail, • Excellent written and verbal communication skills, • Experience with Salesforce or similar case management software, • Tech-savvy, with the ability to manage confidential information with discretion Details: • Contract-to-possible hire role, • Expected start date of 3/30, • Onsite position in Newark, NJ, • Hours: 9am – 6pm, Monday – Friday, • Compensation is expected to be 20-23/hr, commensurate with experience Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Summary We are seeking a dedicated and customer-focused Customer Service Professional to handle incoming and outgoing calls. The ideal candidate will deliver excellent service by assisting customers, resolving issues, and ensuring a positive experience with every interaction. Key Responsibilities • Answer incoming calls and respond to customer inquiries in a timely and professional manner, • Make outbound calls as required, • Resolve customer complaints effectively and efficiently, • Provide basic technical support and guidance to customers, • Schedule appointments and maintain accurate records, • Document customer interactions and update systems accordingly, • Perform additional tasks and assignments as needed Required Skills & Experience • Minimum 2 years of experience in a call center or customer service role, • Bilingual (as required by facility), • Strong verbal and written communication skills, • Excellent active listening skills with attention to customer needs, • Strong problem-solving abilities to identify issues and deliver solutions, • Comfortable handling high call volumes, • Proficient in basic computer applications and systems Core Skills • Call Center Operations, • Answering Phones, • Scheduling Appointments, • Customer Inquiries Handling, • Bilingual Communication Benefits: Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Trustpoint.One is excited to partner with a respected Plaintiff-side Mass Torts legal services provider in Newark, NJ, in search of two reliable and professional Temporary Call Center Representatives. This fully onsite assignment will support the firm’s intake and client communication efforts during a short-term project expected to last approximately three weeks. This opportunity is ideal for individuals who are comfortable speaking with clients by phone, documenting conversations accurately, and assisting a busy legal services team. While the assignment is short-term, the client values strong performers and often keeps talented individuals in mind for future opportunities. About the Role: As a Temporary Call Center Representative, you will be responsible for handling inbound and outbound calls with clients while logging key information into the firm’s system. The role also includes basic data entry to ensure call details and client updates are properly documented. Responsibilities: • Answer inbound client calls and provide professional assistance., • Make outbound calls to follow up with clients as needed., • Log call details and relevant information accurately into the firm’s system., • Perform basic data entry to update and maintain client records., • Ensure all information entered is complete and accurate., • Work onsite at the firm’s convenient Newark, NJ office. Qualifications: • Strong communication and phone skills., • Comfortable speaking with clients in a professional and friendly manner., • Basic data entry skills with strong attention to detail., • Ability to multitask while speaking on the phone and documenting information., • Prior call center or customer service experience is helpful but not required., • Ability to work efficiently in a fast-paced office environment. Contract Details: • Fully onsite position based in Newark, NJ., • Initial assignment expected to last approximately three weeks., • Monday – Friday, 9:00 AM – 6:00 PM., • Pay range expected to be $20–$22 per hour, commensurate with experience. Why Work With Trustpoint.One? We partner with respected law firms and legal service providers nationwide to connect skilled professionals with meaningful work. Many of our contract placements lead to long-term opportunities — we don’t want to let great people go! Apply now if you're ready to bring your professionalism and communication skills to a busy and respected organization. All candidates must be able to work at a computer screen for a sustained amount of time. Infrequent lifting and carrying up to 30 pounds. Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Trustpoint has several immediate openings with a busy and collaborative legal services organization in Newark, NJ, in their search for a Legal Call Center Representative to join their onsite team on a long-term contract-to-possible hire basis. This role provides essential support to clients and attorneys in a fast-paced litigation environment. The ideal candidate is detail-oriented, empathetic, and thrives in a client-facing role. Responsibilities: • Serve as the first point of contact for new clients, providing guidance and updates throughout the litigation process, • Conduct intake calls, gather case details, and enter data into Salesforce, • Handle outbound and inbound calls in a professional and efficient manner, • Assist with pre-litigation investigations, draft correspondence, and review medical and legal documents, • Manage scheduling and calendars, ensuring case files remain accurate and up to date, • Maintain a professional and responsive rapport with clients Qualifications: • Prior experience in a call center, legal or professional services environment, preferably in a client-facing capacity, • Experience working with medical records is a plus, • Strong organizational skills and attention to detail, • Excellent written and verbal communication skills, • Experience with Salesforce or similar case management software, • Tech-savvy, with the ability to manage confidential information with discretion Details: • Contract-to-possible hire role, • Onsite position in Newark, NJ, • Hours: 9am – 6pm, Monday – Friday, • Compensation is expected to be 23/hr, commensurate with experience Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. About the role We are looking for a highly motivated and analytical SDR Manager to lead our growing SDR team. This individual will be responsible for managing and scaling our outbound pipeline generation efforts while coaching and developing a high-performing team of SDRs. This is a high-impact role that will sit at the center of our go-to-market motion. You will work closely with Sales, Marketing, and Revenue Operations to refine our outbound strategy, improve conversion rates, and ensure the SDR team consistently generates qualified pipeline as we continue expanding our presence. What you’ll work on Every day is different, but here’s an example of the kind of things you’ll work on. You will: * Manage, coach, and develop a team of SDRs responsible for generating qualified meetings and pipeline * Build and optimize outbound prospecting strategies across target accounts and verticals * Partner closely with AEs to create targeted outbound campaigns (content, events,webinars and market-driven outreach) * Develop and refine SDR playbooks, messaging frameworks, and outreach cadences * Monitor and improve key SDR performance metrics including activity levels, meeting conversion rates, and pipeline generated * Work with RevOps to build reporting, forecasting, and performance dashboards * Support SDR career development through training, call reviews, and regular coaching * Assist the growth team with operational initiatives such as reporting, systems management, and process improvements * Help evaluate and manage the external tech tools used across Sales and Marketing teams * Stay up to date with the key dynamics shaping the US Leveraged Finance, Private Credit, and Structured Finance markets About You This role will be a great fit if you have: * Prior experience managing an SDR/BDR team(s) or leading sales development functions. Ideally 2+ years management experience. * 4+ years of experience in sales development, pipeline generation, or related go-to-market roles * Strong experience with outbound prospecting strategies and pipeline generation * Experience working with Salesforce (or other CRM systems), Salesloft, Gong, Hubspot, lead generation platforms, and Excel/G Suite * Demonstrated ability to coach and develop high-performing SDRs * Ability to analyze large volumes of data, draw insights, and present clear recommendations * Excellent organizational and multitasking abilities with strong attention to detail * Strong understanding of modern sales development techniques and strategies * Ability to prioritize tasks, manage time effectively, and meet deadlines * High level of initiative and a strong desire to build and improve scalable processes Our benefits We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance * Competitive Salary: $110,000-$130,000 + bonus * Equity options * 401(k) (9fin pay 3%, employee contributions are uncapped) * Private Health Insurance, with Dental and Vision * Paid sick leave * Disability Insurance (New York) Time off * 25 vacation days per year * Local public holidays (with the ability to exchange them for alternative days) * Hybrid working model, for this role we’d ask you to be in office regularly 2-3 days per week * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * AI experimentation budget of $1,000 per employee to trial AI tools * Bi-annual team socials * Summer and Winter company-wide social events A note from the hiring manager "We're at a real inflection point, the US business has grown exponentially since launching in early 2023, quickly becoming the most favored tool in the space. We’ve built a great culture and are looking to expand the US team in the coming months. Any individual who buys into our mission, shares our values and isn't afraid to learn quickly has a place at 9fin". — Oliver Cardozo, Head of US Sales 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

Financial Call Center Representative *REMOTE after training * • Responsible for making outbound calls to shareholders using a shareholder call list provided by Okapi, • Provide customer service to registered shareholders through inbound and outbound call lists., • Educate shareholders on various corporate actions, board and shareholder proposals voting options., • Track and monitor outstanding issues and provide clients with timely updates., • Log information into Access Database, • Assist in the development of campaign themes to ensure the proper narrative is being communicated., • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Trustpoint has several immediate openings with a busy and collaborative legal services organization in Newark, NJ, in their search for Communications & Intake Coordinators to join their onsite team on a contract-to-possible hire basis. These roles provides essential support and communication to clients a fast-paced litigation support environment. The ideal candidate is detail-oriented, empathetic, and thrives in a client-facing role. Successful candidates will have previous experience in high-volume communications or intake. Responsibilities: • Serve as the first point of contact for new clients, providing guidance and updates throughout the litigation process, • Conduct intake calls, gather case details, and enter data into Salesforce, • Handle outbound and inbound calls in a professional and efficient manner, • Assist with pre-litigation investigations, draft correspondence, and review medical and legal documents, • Manage scheduling and calendars, ensuring case files remain accurate and up to date, • Maintain a professional and responsive rapport with clients Qualifications: • Prior experience in a call center, legal or professional services environment, preferably in a client-facing capacity, • Experience working with medical records is a plus, • Strong organizational skills and attention to detail, • Excellent written and verbal communication skills, • Experience with Salesforce or similar case management software, • Tech-savvy, with the ability to manage confidential information with discretion Details: • Contract-to-possible hire role, • Expected start date of 3/30, • Onsite position in Newark, NJ, • Hours: 9am – 6pm, Monday – Friday, • Compensation is expected to be 20-23/hr, commensurate with experience Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Job Title: Field Support Specialist Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Mail Services • Provides exceptional world class service to all clients (in all forms of communication)., • Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures., • Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality., • Provide binding services such a GBC, Velo, Coil, and Wire Internal, • Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper)., • Maintains the Office Services Center area in a neat and orderly fashion., • Service and replenish the pantry, conference, kitchen, or meetings areas., • Provides general and preventative office maintenance & repair duties., • Oversees office equipment maintenance and safety tests., • Breakroom organization, cleaning, and stocking., • Meeting room and conference room set ups., • Monitors level of office supplies on the floors while replenishing., • Provides reception or concierge (front of office) coverage as needed., • Welcome guests receive and catalog guest information, and orient new clients., • Represent SPS Global and our clients positively in all interactions (in person, on the phone, and over email), • Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service, • Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams., • Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients., • Answers and properly routes global calls., • Logs visitors into the registration system., • Provides light administrative support to staff as directed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • MS Office Suite experience with intermediate to expert competency., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD (Multi-Functional Device) equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 2+ years prior work experience preferred. Preference in office services, facilities, management, mail, shipping/receiving, warehouse, or hospitality., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need., • Travel distance will be predominately within the FSS's assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Provider Services Representative VillageCareMAX 112 Charles Street, New York, NY 10014 MUST LIVE IN NJ/NY/CT VillageCareMAX is looking for a motivated individual for this Full Time role as the Provider Services Representative. This role is the primary point of contact between VillageCareMAX and contracted and/or non-contracted providers for our MLTC and Medicare lines of business for submitting Organization Determination requests. Some of your daily activities will include: • Supporting our Utilization Management team and Member Experience team by maintaining incoming service requests to the department., • Adhere to call center KPI requirements and Quality Assurance guidelines., • Handle incoming requests from providers via ACD Calls and Faxes for compliance timeframes as well as performing outbound calls as needed to provide a first call resolution., • Initiates Organization Determination requests upon requests from providers. Must reside within the New York Tri-State Area - NY, NJ, or CT. There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from world leading carriers and competitive compensation, than we would love to speak with you! • PTO package, • 10 Paid Holidays, • Personal and Sick time, • Medical/Dental/Vision, • HRA/FSA, • Education Reimbursement, • Retirement Savings 403(b), • Life & Disability, • Commuter Benefits, • Paid Family Leave, • Additional Employee Discounts VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care. VillageCare is an Equal Opportunity Employer. Job Posted by ApplicantPro

Job DescriptionDescription Position: Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: • Handle inbound and outbound calls professionally and courteously., • Identify customer needs and clarify information by conducting thorough problem analysis., • Maintain a positive, empathetic, and professional attitude toward customers at all times., • Develop a comprehensive understanding of the company's products, services, and policies., • Accurately log all call details, interactions, and customer information into the company's CRM system., • High school diploma or equivalent (Bachelor’s degree preferred)., • Strong verbal and written communication skills., • Ability to multitask and prioritize in a fast-paced environment., • Proficient in using computers, CRM software, and other call center tools., • Comprehensive health, dental, and vision insurance., • Paid time off and holidays., • Retirement plan with company match., • Professional development opportunities., • Fun and creative work environment.

Job Description WE ARE CURRENTLY SEEKING OUTBOUND CALL CENTER REPRESENTATIVES WITH SALES EXPERIENCE FOR OUR SHEEPSHEAD BAY OFFICE. WE ARE GROWING FAST AND NEED MORE REPS. WE NEED INDIVIDUALS WITH A PRO-ACTIVE PERSONALITY AND A DRIVE TO SUCCEED. THE PAY IS HOURLY, WITH BONUSES GIVEN EVERY DAY!! VERY FLEXIBLE SCHEDULES, PERFECT FOR HIGH SCHOOL SENIORS, AND COLLEGE STUDENTS. THE OFFICE ENVIRONMENT IS FUN AND COMPETITIVE! IF YOU ARE AN INDIVIDUAL WHO HAS RAISED MONEY FOR POLICE, FIREFIGHTER, AND OTHER CHARITIES, THEN WE DEFINITELY WANT TO HEAR FROM YOU TODAY!!! WE ARE LOCATED IN THE HEART OF SHEEPSHEAD BAY AND ARE EASILY ACCESSIBLE BY THE B3, AND B49 BUS AND ALSO THE "Q" TRAIN. TO BE CONSIDERED FOR THIS JOB YOU MUST: *HAVE A CLEAR SPEAKING VOICE AND SPEAK ENGLISH FLUENTLY *BE ABLE TO WORK A MINIMUM OF 20 HRS A WEEK AND 1 WEEKEND SHIFT *PREVIOUS EXPERIENCE IN PROFESSIONAL FUNDRAISING IS A BIG PLUS! *CAPABLE OF HANDLING A LARGE VOLUME OF PHONE CALLS IF YOU FEEL THAT THIS IS THE RIGHT OPPORTUNITY FOR YOU, WE WANT TO HEAR FROM YOU!!!

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar

Job DescriptionCompany Description About NYPCC New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. With over 50 years of experience, we remain deeply committed to clinical excellence and meaningful care for the communities we serve. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and we are proud to hold Mental Health America’s Platinum Bell Seal. These honors reflect our mission-driven culture and our strong emphasis on employee well-being, professional growth, and lasting impact. Why Work at NYPCC: • We Pay Down Your Student Loans!, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Match!, • Continuing Education Opportunities Available, • Professional Development through NYPCC Academy, • Amazing Workplace CultureJob Description, • Answer all inbound calls with professionalism and customer service framework communication., • Following up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed, • Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls (outbound calls), • Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance, to escalate, resolve and conduct service recovery., • Identify and escalate emergency distress and/or client safety concerns calls to Senior Clerical for guidance or further escalation to management and/or clinical supervisors., • Document and complete Call Center Form for data call log. Fulfill surveys/reports issued by Call Center Supervisor as needed., • Complete Call Center task assignments provided by management team, • Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals., • Maintain confidentiality and always comply to HIPAA regulations., • Assist with intake calls for case management as needed for coverage and staff call outs., • Provide support to the clinical team and chart maintenance as needed., • Perform other duties and tasks as assigned by Senior Clerical Team, • Perform other related duties and tasks as assigned by the Call Center Supervisor.Qualifications, • Must be fully Bilingual in English and Spanish, • Must have 1 to 2 years of Call Center Representative experience in a fast paced office, preferably in medical or community mental health office, is required., • High School Diploma or equivalent is required, • Must be proficient in MS Office (Outlook, Word, and Excel), • Must have the ability to learn new software, • Possesses the personality and demeanor to work with difficult clients, • Must be detail-oriented and have the ability to multi-task, • Must be a team player, • Thrives under pressure in an outpatient client environment, • 1 form of picture ID (non-expired), • Unexpired passport: OR, • Driver’s License AND Social Security Card; OR, • State ID Card AND Social Security Card Additional Information • This is a FULLY REMOTE POSITION, • Schedule Options:, • Tues-Sat, • Sun-Thurs, • Must be willing and able to travel to Bronx clinic for a 30 day onsite in person training period before transitioning into fully remote., • MUST LIVE IN THE TRI-STATE AREA, • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC, • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism. Compensation commensurate with experience and qualifications. NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. NYPCC is an Equal Opportunity Employer All your information will be kept confidential according to EEO guidelines. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, • Refer to premade scripts for a variety of customer service topics, • Create appointments.Qualifications, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description HIRING RETURNS ASSOCIATE FOR WAREHOUSE - APPLY TODAY AND SHAPE YOUR TOMORROW! LIVE YOUR BEST WITH FBYS, FORTUNOFF BACKYARD STORE! JOIN OUR WAREHOUSE TEAM! CALL 973-334-6968 Fortunoff Backyard Store Northeast - Kearney, NJ Distribution Center Pay Range: $15.92 - $17.00 COMPANY OVERVIEW: Working with the largest specialty retailer for outdoor home furnishings in the country at Fortunoff Backyard Store is an opportunity to live your best. You will have the opportunity to work with a superior distribution processing center You will be part of a company that is growing and evolving, providing endless possibilities for career advancement and financial success. Working at Fortunoff Backyard Store is fun, rewarding, and exciting. You will be part of a team that is dedicated to providing an award-winning Fortunoff Backyard Store customer-first experience and you will have the opportunity to grow both personally and professionally. Apply now and let's make some big waves together at Fortunoff Backyard Store, taking your career to new heights and living your best with FBYS! Job Title: Returns Associate FLSA Status: Hourly Non-exempt Location: South Kearny, NJ Reports to: Inventory and Returns Manager Schedule: M-F 6:00 am to 4:30 pm, occasional Saturdays 5:30 am to 12:00 pm POSITION SUMMARY: The Returns Associate is one of many core distribution positions. The incumbent is timely, well-organized, and prepared for the day and weekly workload. Grounded in the company’s core values, the Returns Associate employs critical thinking, organization, communication, and deductive reasoning skills to optimize distribution processes, standard operating procedures, and customer satisfaction, while leveraging a customer-centric, and forward-thinking mentality. Essential Functions and Responsibilities: • Prints and reviews Driver Manifests reporting., • Takes part, leads, and or facilitates the assemblies of various outdoor furniture products, • Closes out completed delivered Driver Manifests reporting, reviewing for clean signatures and house descriptions., • Communicates with Customer Service or Stores of any customer notes/claims on the manifest., • Checks Truck Pick Reports to ensure all the merchandise will be available for the load out, i.e. open POs, Store Inbound transfers, and possible inventory issues, in advance of that delivery day., • Works Driver Returns area(s) returning merchandise, capturing photos (visual evidence), and coding merchandise as to the proper condition codes; for return to vendors., • Assists vendors during 3rd party quality control inspections, • Set up and, ship daily UPS outbound packages., • Communicates with customers and stores when required, • Assists in dispatching, and responding to driver-to-customer calls, • Processes service and store inquiries, • Previous experience handling furniture, indoor or outdoor, is a plus, • Experience with a computer, software and Windows operating system, • Experience in the returns area is a plus, • Perform duties as assigned by the team leader, • Punctuality, attendance, commitment, reliability, and integrity Education and/or Experience: High school graduate from an accredited school. 1-3 years of experience in a warehouse, delivery, or inventory-related environment. Language Skills: Ability to develop, compose, read, analyze, and interpret spreadsheets and emails. Ability to effectively present information and respond to questions from supervisors, sales personnel, customers, and the general public. Mathematical Skills: Ability to calculate basic figures and amounts such as summing inventory values, etc. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Ability to perform and understand the most intermediate level functions of personal computers and MS Office. Ability to use the company’s enterprise software system (FROG) and to understand all relevant inventory-related computer tasks. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include vision and color vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to loud. The warehouse environment can range from cold to warm depending on the season. Job Type: Full-time Salary: Up to $17.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental Insurance, • Employee assistance program, • Employee discount, • Health insurance, • Life insurance, • Paid time off, • Referral program, • Retirement plan, • Tuition reimbursement, • 8-hour shift, • Day shift, • Warehouse distribution: 1 year (Preferred) The Chair King, Incorporated, and Furniture Concepts, LLC, collectively “the Company”, reserve the right to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these job duties are solely inclusive and representative of all duties associated duties, including essential functions and duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “AT WILL”. Qualified employees who, because of a physical impairment that significantly limits a major life activity, require a reasonable accommodation to perform the essential functions of this position should notify their manager or Human Resources. Powered by JazzHR CdCUEBBtPB

Competitive pay / Medical insurance / 401k / PTO / No cold calling / Paid training - As a Call Center Appointment Setter at Global TekMed Holdings, you will: Attend training sessions to become familiar with the company's products and services; Perform outbound calls to potential clients to schedule

Financial Call Center Representative . Responsible for making outbound calls to shareholders using a shareholder call list provided by Okapi. Fast paced call center environment where you are expected to make 20-25 calls/hr.

Customer Service Representative.The Customer Service Representative plays a pivotal role in the call center environment, handling approximately 80-100 inbound/outbound calls daily from various stakeholders, including customers, business partners, field services, and corporate operators.Additionally,

Customer Service Representative.The Customer Service Representative plays a pivotal role in the call center environment, handling approximately 80-100 inbound/outbound calls daily from various stakeholders, including customers, business partners, field services, and corporate operators.Additionally,

Customer Service Representative.The Customer Service Representative plays a pivotal role in the call center environment, handling approximately 80-100 inbound/outbound calls daily from various stakeholders, including customers, business partners, field services, and corporate operators.Additionally,

Customer Service Representative.The Customer Service Representative plays a pivotal role in the call center environment, handling approximately 80-100 inbound/outbound calls daily from various stakeholders, including customers, business partners, field services, and corporate operators.Additionally,

Job Description Title: Authorizations Specialist The Impact You Will Have: Liberty Home Guard is the country’s fastest-growing and best-rated home warranty provider. We are looking for an Authorizations Specialist to join our team in ensuring the accuracy and efficiency of home repair approvals. As an Authorizations Specialist, you will play a key role in reviewing and authorizing repair or replacement services, negotiating with vendors and technicians, and ensuring all claims adhere to company guidelines, ultimately contributing to the satisfaction and timely resolution of our customers' needs. Your duties and responsibilities include but are not limited to the following: * Gather comprehensive home system and appliance malfunction diagnoses from technicians. Employ astute questioning techniques to ensure the accuracy and relevance of the information provided, preventing the authorization of incorrect repairs or replacements and ensuring alignment with approved solutions. * Consistently negotiate with vendors and technicians during every call to secure competitive rates and cost-effective solutions for repair and replacement services, ensuring adherence to pricing guidelines and oaring;btaining necessary approvals. * Employ exceptional communication skills to deliver service via phone, email, live chat, and any other designated communication channels. * Handle both inbound and outbound calls seamlessly, strategically navigating the workflow to ensure effective communication with technicians, customers, and other departments. * Collect a thorough diagnosis, including unit information, part numbers, and the cause of the breakdown. * Authorize estimates within provided guidelines by promptly and accurately issuing approvals for repair or replacement services. * Ensure that repair costs fall within pricing guidelines. * Identifies and resolves customer-technician discrepancies by skillfully navigating designated Slack channels, and escalating requests for additional assistance when necessary. * Place authorization codes on hold as necessary to ensure careful consideration and review before finalizing approvals. * Maintain records of interactions with both customers and technicians, process accounts, and archive documents. * Communicate with professional repair providers to verify various matters, including pricing, services, industry trends, and trade-related issues, in coordination with the Vendor Relations Team. * Ensuring technicians adhere strictly to procedures and terms outlined in our policies. * Provide clear feedback and reprimand technicians who violate company guidelines, to ensure quality standards in customer satisfaction and claim resolution time. * Coordinate with Accounts Payable in processing disputes and investigating problematic situations related to technician errors. * Follow communication procedures, guidelines, and policies, including but not limited to following proper call center and customer service etiquette. * Effectively manage a large amount of calls, approximately 60-80 calls per day. * Evaluate and decide on the most suitable course of action, determining whether repair or replacement is the optimal solution for a unit. * Have thorough knowledge of the terms and conditions of each type of Protection Plan provided by Alphacom’s clients. * Provide feedback to management regarding customer comments to develop ideas for improved services, processes, and procedures. * Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring To The Team: * Negotiation skills * Strong attention to detail and goal-oriented. * Strong analytical, decision-making, and problem-solving skills. * Excellent communication and presentation skills. * Commitment to excellent customer service. * Ability to multitask, prioritize tasks, and manage time effectively. * Excellent phone etiquette and active listening skills. * Flexible, proactive, and self-motivated. This letter agreement supersedes and replaces any prior agreement, representations, or understandings (whether written, oral, implied, or otherwise) between you and the company and constitutes the complete agreement between you and the company regarding the subject matter set forth herein. This letter agreement may not be amended or modified, except by an express written agreement signed by both you and a duly authorized officer of the company. Pay Rate: * $18-$22 an hour based on experience. * This position is in person in our South Brooklyn office Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time. By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions. This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services. Role Overview Epicured is seeking Social Care Navigators (Hybrid) to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services. In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps. This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs. Key Responsibilities * Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with service level and quality standards * Conduct member outreach and engagement following referral intake to support connection to services * Assist with scheduling and coordination of non-clinical assessments and follow-ups * Navigate members to medically tailored nutrition services and other HRSN-related supports * Facilitate referrals to internal programs and external community-based organizations (CBOs) and SCN partners * Support closed-loop referral processes, including tracking status, follow-up, and confirming service linkage * Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems * Provide member support for general inquiries, program participation, and service navigation * Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy and documentation requirements Qualifications * High school diploma required; Associate’s preferred * 3-5 years of experience in customer service, call center operations, social services, or care navigation * Experience working in a virtual contact center environment (Five9 preferred) * Familiarity with NYS Medicaid programs, Social Care Networks (SCNs), and HRSN concepts preferred * Strong communication and engagement skills with a member-focused approach * Ability to manage high-volume interactions in a structured, compliance-driven environment * Bilingual (English/Spanish) preferred Schedule Requirement: * Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs) Preferred Qualifications * Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience * Experience supporting members with complex needs through structured screening and referral processes * Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean * Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred) Compensation & Benefits * Salary Range: $20–$22/hour, commensurate with experience * Benefits include: * 401(k) * Health, Dental, and Vision insurance * Meal discounts Equal Employment Opportunity Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please email .

Job Description About Us: Goals Plastic Surgery is a renowned cosmetic and plastic surgery practice in New York, NY, dedicated to helping individuals achieve their aesthetic goals. The practice is committed to delivering exceptional results with a patient-centered approach, offering flexible financing options and personalized treatment plans. Goals Plastic Surgery empowers clients with high-quality, innovative solutions to inspire confidence and self-love. Role Description Goals Plastic Surgery is looking for a highly motivated, results-driven Patient Coordinator & Sales Closer to join our team. This position is focused on converting leads into booked treatments and ensuring patients receive the best possible care and experience. The ideal candidate is a strong closer, highly organized, and skilled at building rapport, overcoming objections, and guiding patients through the consultation and booking process. Duties Sales & Patient Conversion: Close sales by effectively communicating the benefits of procedures and guiding patients through the decision-making process. Collects and manages patient information with respect and detail, in accordance with industry regulations (HIPAA, PHI, etc.) . Follow up aggressively on leads, consultations, and past inquiries to maximize conversion rates. Overcome objections and provide customized solutions to meet patient needs. Educate potential patients on procedures, pricing, and financing options. Maintain a strong pipeline of prospective patients and ensure timely follow-ups. Track sales performance and report on booking trends. Patient Coordination & Organization: Manage the full patient journey from initial inquiry to post-procedure follow-ups. Ensure all patient records, treatment plans, and financial agreements are documented accurately. Work closely with the medical team to coordinate patient schedules and ensure seamless experiences. Stay up to date on all cosmetic procedures and industry trends to provide expert guidance. Organize and prioritize multiple patient inquiries while maintaining a high level of responsiveness. Experience Proven experience in sales, preferably in a cosmetic surgery high-ticket sales environment. Exceptional closing skills and ability to drive revenue. Strong organizational skills with a keen attention to detail. Ability to multitask, prioritize, and manage high volumes of patient inquiries. Experience handling financing and payment plans is a plus. Passion for aesthetic medicine and patient care. Qualifications Required Skills/Abilities: Professional, pleasant, and clear speaking voice . Positive attitude that shines through to our patients on the phone . Attention to detail, specifically professional writing skills . Able to follow directions and comply with policies and procedures . English and Spanish speakers preferred. Education/Experience: 1-3 years of general customer database (CRM) experience, as we use Zoho for our system. College education (completed degree or relevant coursework). 1-3 years of call center experience preferred. Experience with making outbound sales/service calls preferred . 1-5 years of experience within the healthcare industry preferred . Bilingual preferred (Spanish) Starting two weeks, there is a rate of $16.50 per hour for in-person training on Goals products and CRM system at our Bronx location. Third week, you would be elligible for uncapped commission potential: $100 per closing after first three closings. By the fourth week, rate will be increased to $30 per hour for verified Active Working Time (defined as live consultations, follow-up negotiations, and CRM updates related to active sales) Bi-weekly commission payouts based on verified Net Sales If you are passionate and enjoy working in a team, we encourage you to apply for this rewarding opportunity. Company DescriptionOur company is a dynamic leader in Plastic Surgery in the USA, dedicated to fostering innovation, collaboration, and professional growth. We value diversity and are committed to creating an inclusive environment where every team member can thrive and contribute to our mission of delivering exceptional solutions to our patients.Our company is a dynamic leader in Plastic Surgery in the USA, dedicated to fostering innovation, collaboration, and professional growth. We value diversity and are committed to creating an inclusive environment where every team member can thrive and contribute to our mission of delivering exceptional solutions to our patients.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities * Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards * Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines * Schedule and support completion of non-clinical assessments and ensure timely follow-up * Provide navigation to medically tailored nutrition services and other HRSN supports * Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners * Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems * Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery * Respond to member inquiries related to services, participation, and billing coordination * Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications * High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. * Experience working in a virtual contact center environment (Five9 preferred) * Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred * Strong communication, documentation, and organizational skills * Ability to manage high-volume interactions in a compliance-driven environment * Bilingual (English/Spanish) preferred Preferred Qualifications * Experience in healthcare, care coordination, or patient navigation. * Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). * Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. * Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits * Hourly Rate: $20.00–$22.00/hour (based on experience) * Benefits include: * Health, Dental, and Vision Insurance * 401(k) * Paid Time Off (PTO) * Employee meal discounts * Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email .

Job Description Bical Auto Mall is growing and we’re getting ready to open a brand-new, state-of-the-art Cadillac Dealership facility in addition to our Chevrolet-Buick & GMC facility. Designed to take our customer experience and employee success to the next level! Now is the perfect time to join our dynamic sales team and be part of something exciting from the ground up. Whether you’re a retail associate, hospitality professional, restaurant manager, call center rep, or customer service pro, your people skills translate directly to success in automotive sales. No auto experience? No problem. We provide comprehensive training and mentorship to help you launch a lucrative career with a trusted, in-demand brand. Many of our Sales Consultants earn over $100,000 in their first year, and with a new facility and increased volume on the horizon, your earning potential is only going up. Responsibilities • Develop and maintain relationships with clients through effective communication and follow-up., • Conduct outbound sales calls to prospective customers, utilizing phone etiquette to create a positive experience., • Present products and services to clients through public speaking engagements and one-on-one meetings., • Identify market trends and customer needs to tailor sales strategies accordingly., • Collaborate with team members to achieve overall sales goals and objectives., • Sales experience in any industry is a plus, • A positive, upbeat attitude and good work ethic, • Thrives in a fast-paced team environment, • Valid driver's license and good driving record, • Must be authorized to work in the U.S., • Bilingual A Plus Particularly Spanish or Russian, • Applicants must pass pre-employment screening, • We are a Drug-free Workplace Benefits: • Dental insurance, • Employee discount, • Health insurance, • Paid time off, • Paid training People with a criminal record are encouraged to apply Experience: • Sales : 2 years (Preferred) Ability to Commute: • Brooklyn, NY 11234 (Required) Ability to Relocate: • Brooklyn, NY 11234: Relocate before starting work (Required) Work Location: In person Company DescriptionMulti Line GM Car Dealership, We believe in equal employment opportunities: The company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employmentMulti Line GM Car Dealership,\r\n\r\nWe believe in equal employment opportunities: The company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment

Full time and Part time positions avaiable as a Call Center Representive or Telemarketer *Performance Based: Make from $11. REQUIREMENTS: Passion to provide phenomenal service to all potential customers via outbound calling Ability to set appointments with thorough explanation of a product MUST BE

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

ICF provides best in class customer and client support through our specialized energy efficiency team by leveraging state-of-the-art call center technology, online web chat, and efficient business processes within a paperless environment. Conducting proactive outbound calls and follow?ups as part of

Complete Walmart's Paid Training Program for the opportunity to boost your paycheck even more! As a Call Center Agent, you'll: Process incoming patient requests via phone and a proprietary EMR system; Make outbound calls to gather missing patient information; Connect patients with available provider

Job Description Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark's comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care. Daymark's groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation's foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email. ABOUT THE ROLE As an Enrollment Specialist, you will be a frontline ambassador for Daymark Health—building trust with healthcare providers, enrolling new patients, and helping individuals access compassionate, team-based care. You'll spend time over the phones in our office introducing our services to potential patients, supporting patient referrals and enrollment, and delivering an exceptional first experience to those joining Daymark's program. WHAT YOU'LL DO • Make 50+ outbound calls per day to prospective patients and caregivers to introduce Daymark's services and support., • Guide patients through our enrollment process, surfacing goals and concerns to help tailor support., • Respond to inbound communications, triage requests, and ensure patients are connected to the right team members., • Obtain patient consent, complete enrollment surveys, and escalate urgent needs to our clinical teams., • Share feedback with internal teams based on patient and provider needs, referral trends, and barriers to access., • You've become a go-to resource for both patients and providers, known for your professionalism, warmth, and follow-through., • You've contributed to improvements in our enrollment process and patient experience by identifying gaps and opportunities., • You're hitting your daily, weekly, and monthly enrollment goals day, while ensuring a great patient experience, • Sales/Enrollment experience - you have 3+ years of experience in an enrollment, patient outreach, call center, or SDR role with high phone volume and are motivated to help patients access better care and hit enrollment targets., • Relational & Empathetic: You know how to build trust—quickly and genuinely—with both providers and patients. You lead with curiosity, empathy, and clarity., • Organized & Proactive: You take initiative, stay on top of details, and bring structure to dynamic or ambiguous situations., • Excited about Startups: You can make a big impact at a start up, but you need to be comfortable with frequent change!, • Strong Communicator: You write and speak clearly and professionally. You tailor your communication to fit your audience and situation., • Tech-Savvy: You have documented in a CRM such as Salesforce and know how to use tools like Slack, Salesforce, Zoom, Google Suite, and EHRs. You adapt easily to new systems and workflows. This role will be compensated with a base + commission structure. We anticipate the base to be approximately $65,000 to $70,000 (depending on location & experience) with an opportunity for a $10,000-$15,000 commission, should you hit performance and enrollment targets.

Job Description Job description: Saturdays OFF • $80,000–$170,000+ • High Traffic Dealership • Career Growth Brooklyn Chrysler Dodge Jeep Ram is EXPANDING and actively seeking a high-energy, customer-focused Automotive Retail Sales Executive to join our winning team! If you’re a motivated closer with strong dealership sales experience — or a proven sales professional looking to break into automotive retail — this is the opportunity you’ve been waiting for. With constant walk-in traffic, phone leads, internet leads, and an open sales floor, you’ll have unlimited earning potential. Why Work With Us? ✔ Saturdays OFF — extremely rare in automotive retail ✔ $80,000 – $170,000+ annual earning potential ✔ High-volume dealership = steady leads and walk-ins ✔ Supportive, hands-on management and training ✔ Strong focus on work-life balance ✔ Career growth in a respected, well-established dealership What We’re Looking For Must have: * 2+ years of dealership automotive sales experience (required) * Valid driver’s license * Strong communication & customer service skills * Professional appearance and high integrity * Ability to work Sundays and rotating evenings (Saturdays OFF!) * CRM knowledge preferred * Bilingual candidates encouraged to apply We also welcome candidates with: * Retail sales * Call center experience * Phone sales * Cold calling / telemarketing * Hospitality or customer-facing service experience If you know how to build rapport, follow up, and close — we want to meet you. Key Responsibilities * Engage customers in the showroom, on the lot, and by phone/lead response * Present, demonstrate, and sell new & pre-owned vehicles * Maintain a strong personal sales pipeline * Make approximately 500 outbound calls per month * Follow up with warm leads, internet prospects, and unsold customers * Guide customers through the entire sales and financing process * Maintain excellent reviews and customer satisfaction * Represent the dealership in a professional, courteous manner Benefits We Offer * 401(k) * Health, dental & vision insurance * Employee discounts * Professional development & ongoing training * Career advancement opportunities * Referral bonuses * Supportive, team-oriented environment Ready to Build a Six-Figure Career in Automotive Sales? If you’re driven, professional, and passionate about helping customers find the perfect vehicle, APPLY TODAY and join Brooklyn Chrysler Dodge Jeep Ram — where top performers thrive and Saturdays are yours to enjoy! Job Type: Full-time Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Opportunities for advancement * Vision insurance Experience: * Dealership Sales: 2 years (Preferred) Ability to Commute: * Brooklyn, NY 11234 (Required) Work Location: In person

Job DescriptionBenefits/Perks • Competitive Compensation, • Great Work Environment American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed. What We Offer: • Hourly pay plus Top-tier commissions:, • Warm inbound & outbound leads – no cold calling, • Training + Licensing Support (if unlicensed), • CRM & Dialer system, • Career growth into team leads and managersResponsibilities:, • Make outbound and take inbound calls to Medicare-eligible individuals, • Educate clients on Medicare Advantage, Med Supp, and Part D options, • Use our CRM to manage leads and track client interactions, • Maintain CMS compliance and complete scopes of appointment, • Enroll clients into plans that meet their healthcare needsQualifications:, • Sales experience (phone sales preferred), • Health insurance license (preferred, not required), • Willing to complete licensing and AHIP certification, • Strong communicator with the ability to build rapport fast, • Motivated, coachable, and goal-orientedSchedule:, • Monday to Friday: 9:00 AM – 6:00 PM EST, • Saturdays optional during AEP (Annual Enrollment Period)Location:, • In-office in Secaucus, NJ Ready to Join One of the Fastest Growing Medicare Teams in the Country? Apply today and start your journey toward a 6-figure career in Medicare sales. Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $20.00 per hour plus commission Expected hours: 40 per week Monday thru Friday 9 am to 5 pm est Benefits: • Paid time offSupplemental Pay:, • Bonus opportunities, • Commission payAbility to Commute:, • Secaucus, NJ 07094 (Required)Ability to Relocate:, • Secaucus, NJ 07094: Relocate before starting work (Required)Work Location: In person

Job Description Overview Join our dynamic team as a Customer Service Representative and become the vital link between our company and valued clients! In this energetic role, you will deliver exceptional customer support, foster positive client relationships, and ensure every interaction is handled with professionalism and enthusiasm. Your multilingual skills, strong communication abilities, and passion for service will drive customer satisfaction and loyalty. This paid position offers an exciting opportunity to develop your sales and client service expertise while making a meaningful impact every day. Duties • Provide friendly, efficient customer support via phone, email, and chat, ensuring all inquiries are addressed promptly and accurately, • Assist clients with account information, product details, billing questions, and technical issues using clear communication and active listening, • Engage in outbound calling to follow up on customer requests, gather feedback, or promote new products and services, • Handle data entry tasks with precision, maintaining accurate records of customer interactions and transactions in Microsoft Office applications and CRM systems, • Demonstrate excellent phone etiquette to create positive experiences during every interaction, • Support sales initiatives by identifying customer needs and recommending suitable solutions to enhance their experience, • Bilingual proficiency in English plus one or more additional languages is highly desirable to serve a diverse client base effectively, • Previous call center experience or background in customer support roles is preferred but not required; training will be provided, • Strong communication skills with the ability to convey information clearly and professionally across multiple channels, • Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel) along with solid computer skills for data entry and documentation purposes, • Experience in outbound calling or sales is a plus; analysis skills are beneficial for understanding customer needs and trends

Job Description We are looking for a dedicated Client Services Representative to join our team near Saddle Brook, New Jersey. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, managing documentation, and maintaining system accuracy. If you thrive in a fast-paced environment and enjoy delivering excellent service, this opportunity is perfect for you. Responsibilities: • Research and respond to client inquiries, gathering necessary information and documentation to meet service needs and maintain compliance., • Use the company's issue tracking system to review incoming requests, ensuring accurate coding and proper routing to relevant stakeholders., • Monitor and maintain data integrity within the Artist Portal, ensuring royalty information interfaces correctly and user response times meet expectations., • Conduct initial analysis of royalty-related inquiries, escalating complex issues to the Royalty Operations team as needed., • Provide prompt and detail oriented assistance to clients, handling inbound and outbound calls efficiently., • Document all client interactions and follow-ups thoroughly to support seamless communication and resolution., • Collaborate with internal teams to ensure timely resolution of client issues and adherence to organizational processes., • Stay updated on company policies and procedures to deliver consistent and accurate service., • Identify opportunities for process improvement and contribute to enhancing the overall customer experience., • Proven experience in customer service, preferably in a call center environment., • Strong skills in managing inbound and outbound calls professionally and efficiently., • Ability to handle documentation accurately and maintain organized records., • Familiarity with issue tracking systems and their operational use., • Excellent interpersonal and communication skills to interact effectively with clients and team members., • Analytical skills to perform initial reviews of inquiries and escalate when necessary., • Detail-oriented mindset with a focus on maintaining data accuracy and system integrity., • Capacity to adapt to changing priorities and work collaboratively in a team environment.

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job Description Bilingual Call Center Representative (Healthcare Setting) Location: New York, NY 10004 Job Type & Duration: Contract (14 Weeks) Pay Rate: Up to $31/hour (Based on experience) Schedule Details • Shift Options:, • 8:00 AM – 4:00 PM, • Hours: 40 hours per week We seeking a professional and customer-focused Call Center Representative for a healthcare setting. This role requires strong communication skills, bilingual proficiency (as required by the facility), and prior call center experience. The ideal candidate will manage inbound and outbound calls while ensuring a high level of customer satisfaction and service excellence. Key Responsibilities • Handle incoming and outgoing customer calls in a professional manner, • Respond to inquiries and resolve concerns effectively, • Provide service-related and basic technical support, • Accurately document all customer interactions in system databases, • Identify customer needs and deliver appropriate solutions, • Maintain a high standard of customer service and satisfaction, • Minimum 2 years of call center experience, • Bilingual proficiency (as required by the facility), • High School Diploma or GED, • Strong verbal and written communication skills, • Excellent active listening abilities, • Strong problem-solving and conflict resolution skills, • Comfortable handling high call volumes About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every call, every time, • Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities., • Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.), • Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.), • Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests., • May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request., • Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.), • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • Cross-sell additional products and services to best fit member need(s)., • Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc., • May train new MSRs for basic transactions and inbound service calls., • Back up other queues as necessary (general queue and queues less complex, when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • 1-2 years’ Call Center experience, • Retail banking experience is a plus, • Availability to work overtime and Saturdays as required, • Ability to work onsite for the first 6 months, then a hybrid model is implemented. Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Strong research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $16-25.57/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionJob Title: Bilingual Call Center Representative – Healthcare Payroll SpecialistLocation: New York, NYSchedule • Day Shift: 8:00 AM – 4:00 PMCompensation, • Handle incoming and outgoing calls in a professional and timely manner, • Address customer inquiries, concerns, and complaints effectively, • Provide accurate information and ensure customer satisfactionPayroll Support, • Assist with payroll-related questions and issue resolution, • Investigate and resolve discrepancies related to payroll, • Ensure accuracy and confidentiality of payroll informationProblem Solving & Support, • Identify customer issues and determine appropriate solutions, • Escalate complex concerns when necessary, • Perform additional tasks and assignments as requiredRequired Qualifications, • Minimum 2 years of experience in call center/customer service roles, • Bilingual proficiency (required), • Prior experience with payroll processesRequired Skills, • Strong verbal and written communication skills, • Active listening and customer-focused approach, • Effective problem-solving and analytical abilities, • Computer proficiency and ability to navigate multiple systemsEducation

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Community Engagement Representative I, NJ Maryland Energy Advisors (MDEA) is a rapidly growing energy management and consulting firm that partners with utilities across the United States to design and deliver impactful energy-efficiency programs. Our work supports a wide range of customers, including real estate owners, restaurants, manufacturers, and residential households. We are committed to delivering high-quality, customer-focused solutions and are seeking motivated, customer-centric individuals to join our team. MDEA is seeking a detail-oriented and proactive Community Engagement Representative to support PSE&G’s Residential Home Weatherization Program. This role focuses on early-stage project coordination, application review, and customer intake to ensure projects are accurately reviewed and that customers experience a seamless and supportive enrollment process. Success in this role requires strong organizational and communication skills, the ability to manage multiple priorities, and comfort working collaboratively across teams in a fast-paced program environment. The position offers a balance of independent work and teamwork, with opportunities to contribute to process improvements and support overall program performance. Primary Responsibilities • Support both inbound and outbound customer communications, responding toinquiriesand providing program information., • Review customer enrollment applications for completeness and accuracy., • Validate project information and coordinate next steps to supporttimelyprogression through the energy audit process., • Work closely with callcenter, operations, and program teams to address scheduling issues and customer concerns., • Maintainaccuraterecords and documentation within program systems., • Identifyand help resolve issues that mayimpactcustomer participation or project timelines., • Support overall program operations by contributing to process improvements and consistent service delivery., • Bachelor’s degree from an accredited university or equivalent relevant work experience., • Must be a New Jersey resident andresidewithin the state of New Jersey., • Minimum of 1 year of experience supporting customer-facing programs or services., • Experience with project review and coordination, including tracking activities, reviewing documentation, and supporting cross-functional teams., • Proficiencyin Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook., • Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities simultaneously., • Demonstrated ability to thrive in a fast-paced, dynamic work environment., • Strong written and verbal communication skills, with the ability to clearly explain program requirements to customers and stakeholders., • Demonstrated sound business ethics, including the ability to protect proprietary and confidential information., • Experience supporting customer-facing programs within energy efficiency, utility, or incentive-based programs., • Experiencestaffing a call center., • Demonstrated experience handling inbound and outbound customer communications in a call center or customer service environment., • Experience reviewing applications, forms, or project documentation for completeness and accuracy., • Experience coordinating across cross-functional teams, including operations, program management, and external partners or subcontractors., • Proficiencywith data entry and customer or project tracking systems (CRM platforms, program portals, or similar systems)., • Ability toidentifyissues, escalate appropriately, and support resolution in a fast-paced program environment., • Experience supporting outreach activities, events, or customer engagement initiatives., • “Office” work is to be primarily conducted from home, however, travel to onsite locations isrequiredfor:, • Customer meetings in your utility’s assigned service area., • Client meetings as needed or directed., • Program-sponsored meetings and events., • Due to the nature of this positionand the customereventsit supports, the successful candidate maybe requiredto workoutside of standard working hours, such as during evenings or, on occasion, weekends. MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement