Outbound call center jobs in Plainview, New YorkCreate job alerts

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

Customer Service / Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Call Center Rep at SCA Health, you will: Take inbound calls from patients and make outbound calls to patients; Provide one call resolution to patient inquires whenever possible and perform ti

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

PATIENT CALL CENTER COORDINATOR. Prior inbound/outbound call center and telephone experience preferred. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others.

LHH Recruitment Solutions is currently seeking a Call Center Representative who will support customers within the services industry by managing inbound and outbound calls, coordinating service requests, and ensuring timely communication with clients, vendors, and internal teams. Support the workflow

Competitive pay / Medical insurance / 401k / PTO / No cold calling / Paid training - As a Call Center Appointment Setter at Global TekMed Holdings, you will: Attend training sessions to become familiar with the company's products and services; Perform outbound calls to potential clients to schedule

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Call Center / Fully Remote] - Anywhere in U.Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transpor

Job Description We are looking for a bilingual Spanish-speaking Customer Service Representative to join our team. In this Contract to permanent position, you will deliver exceptional service by addressing customer inquiries and resolving issues efficiently. This role requires proficiency in customer communication and attention to detail, ensuring a positive experience for all clients. Responsibilities: • Respond promptly to inbound calls, addressing customer questions and concerns with professionalism., • Manage outbound calls to follow up on customer inquiries and ensure resolution., • Process orders accurately and efficiently, maintaining high attention to detail., • Utilize call center systems to document customer interactions and update records., • Provide clear and concise information regarding products and services., • Handle customer inquiries related to property and casualty insurance or personal lines licensing., • Maintain a high level of customer satisfaction by delivering quality service., • Collaborate with team members to improve processes and enhance client experiences., • Stay updated on company policies and relevant industry regulations., • Resolve customer complaints in a timely and effective manner., • Bilingual proficiency in Spanish and English is required., • Previous experience in customer service, preferably within a call center environment., • Familiarity with property and casualty insurance or personal lines licensing is highly preferred., • Strong communication skills, both verbal and written., • Ability to handle high call volumes while maintaining quality service., • Excellent organizational and multitasking abilities., • Proficiency in using customer relationship management (CRM) software or similar tools., • A commitment to delivering exceptional customer experiences.

Job Description Join Our Team at VIP Automotive Group – A Proud Member of VIP Automotive Group! Client Relations / Customer Service Representative (BDC) Full-Time | Growth Opportunity Join VIP Automotive Group, a leader known for outstanding management and a customer-first culture. We offer a professional environment, paid training, and real advancement opportunities. About the Role Support multiple dealership locations in our centralized Business Development Center (BDC). You’ll handle inbound/outbound calls, emails, and texts, schedule sales & service appointments, follow up with prospects, and help drive showroom traffic. No automotive experience required — training provided. Ideal for candidates with customer service, retail, hospitality, call center, or sales support backgrounds. Schedule * Full-time, 5-day work week * One weekend day required * One weekday evening shift (12 PM – 8 PM) * One weekday off Compensation * $45,000–$80,000+ (salary + commission/bonuses) Benefits Medical, Dental, 401(k), PTO, employee discounts, disability coverage, life insurance, training & advancement opportunities. If you’re organized, customer-focused, and ready to grow your career, apply today! Monday - Friday with weekend availability

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Interest in growing into a licensed health insurance agent role, • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job DescriptionLHH Recruitment Solutions is currently seeking a Call Center Representative who will supports customers within the services industry by managing inbound and outbound calls, coordinating service requests, and ensuring timely communication with clients, vendors, and internal teams. This role requires strong multitasking skills, professionalism, and the ability to work efficiently in a fast-paced environment. Responsibilities: • Answer and manage a high volume of incoming calls from customers seeking service assistance, updates, or information., • Make outbound calls to follow up on open service requests, confirm appointments, and provide updates on work progress., • Address customer questions, troubleshoot issues, and escalate concerns when necessary to ensure resolution and customer satisfaction., • Process incoming service requests accurately and efficiently, ensuring all details are logged into the system., • Coordinate with internal teams, field technicians, or third-party vendors to schedule services and dispatch tasks as needed., • Track the status of open service requests and ensure timely follow-up to keep customers informed throughout each job., • Document all interactions, service notes, and follow-ups in the CRM or client systems., • Maintain up-to-date records of calls, service orders, customer updates, and escalations., • Monitor email queues and respond promptly to customer inquiries., • Communicate service delays, scheduling conflicts, or urgent issues to supervisors or appropriate personnel., • Support the workflow of the call center by assisting teammates during high-volume periods.Qualifications:, • Previous experience in a call center, customer service, or service-industry support role preferred., • Strong verbal communication skills and ability to handle multiple tasks at once., • Experience coordinating services or working with vendors/technicians is a plus., • Proficiency with CRM systems and general computer applications., • Strong attention to detail, organization, and ability to work in a fast-paced environment.Hours:, • 9:00am-5:00pm, • Monday through FridayWorksite Type:, • 100% in officeEmployment Type:, • Contract to HireAt LHH Recruitment Solutions, our colleagues specialize in eight different practice areas including Human Resources. Connect with a Recruitment Specialist today by submitting your resume via the Apply button. Pay Details: $22.00 to $24.00 per hour Search managed by: Coral Dunn Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and emp athetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job DescriptionJob Title: Sales Representive/ Fronter Job Location: In person/ In office , Melville NY Job Type: FULL-TIME (M-F 8:30 am - 6pm) We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Interest in growing into a licensed health insurance agent role, • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday