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Contract- 06 months contract with higher extension possibilities Training: 08:00 AM - 04:30 PM CST M-F (no time off permitted during training) Schedule Times: This position follows a standard 8.5-hour workday The permanent schedule will be determined based on business needs after training is completed . Position Summary The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc., providing professional and courteous phone assistance to all callers through the criteria-based prior authorization process. Maintains complete, timely, and accurate documentation of reviews. Transfers all clinical questions, escalations, and judgment calls to the pharmacist team. The Tech I will also assist with other duties as needed, including but not limited to: Outbound calls Reviewing and processing Prior Authorizations received via fax and ePA Monitoring and responding to inquiries via department mailboxes Other duties as assigned by the leadership team Key Responsibilities / Duties Take incoming calls from members, providers, pharmacies, etc. Provide professional and courteous phone assistance to all callers. Support the criteria-based prior authorization process. Maintain complete, timely, and accurate documentation of: Reviews, Approvals and Denials. Transfer all clinical questions and judgment calls to the pharmacist. Assist with outbound calls as needed. Review and process Prior Authorizations received via fax and ePA. Monitor and respond to department mailboxes. Perform additional duties as assigned by leadership. Experience Requirements Minimum 2 years of experience in a high-volume call center (healthcare or PBM/prior authorization-related preferred). Minimum 1 year of experience as a pharmacy technician coordinating activities in an administrative support function. Minimum 2 years of customer service experience in a high-volume environment; preferably in Healthcare, Social services, or Similar service positions Education Requirements A Verifiable High School Diploma or GED is required. Licenses / Certifications Pharmacy Technician license (active and no restrictions). National pharmacy technician certification or certification/licensure per state regulations.

Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Schedules appointment requests. Indicates special needs as needed., • Communicates insurance participation, financial responsibility, and time of service policy to the patient population., • Obtain patients’ insurance and demographic information and ensure all obtained information is registered in EPIC., • Performs insurance verification and interprets responses. Informs patient of insurance requirements for services provided. Escalates cases for resolution as appropriate., • Helps identify and document trends., • Escalate issues/cases to Supervisor/Manager for resolution., • Supports and participates in a collaborative team-oriented environment. Facilitates team discussions about complex patient scheduling needs., • Takes ownership of resolving scheduling conflicts and communicates with the management team and care providers to resolve scheduling issues., • Collects pre-registration information to address outstanding Epic work queue accounts., • Performs outbound calls to perform Epic referral scheduling., • Ensures processing of requested record collection for patients and correspond with internal parties., • General faxing, filing, and mail sorting., • Contribute to the team by providing support and backup coverage as needed., • Works on escalated cases with higher complexity as assigned. Manage complex cases and troubleshoot as needed., • Helps to mentor other Specialists to resolve complex issues/cases. Escalated such cases to Supervisor for resolution. Ensures remedy is executed successfully., • Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information., • Provide suggestions and recommendations to improve workflow, communication, and overall protocols in an effort to better serve the needs of the patients and department., • High School Diploma or the equivalent required., • Minimum of 3 years of relevant experience including proficiency in medical terminology. The incumbent must demonstrate a strong proficiency in a wide range of scheduling complexity and related workflows., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations., • Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings., • Excellent verbal and written communication skills including interpersonal skills, • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Associate's degree or higher preferred., • Prior high volume customer service experience in a call center environment is preferred., • Bilingual (English/Spanish) is a plus

Trustpoint has several immediate openings with a busy and collaborative legal services organization in Newark, NJ, in their search for Communications & Intake Coordinators to join their onsite team on a contract-to-possible hire basis. These roles provides essential support and communication to clients a fast-paced litigation support environment. The ideal candidate is detail-oriented, empathetic, and thrives in a client-facing role. Successful candidates will have previous experience in high-volume communications or intake. Responsibilities: • Serve as the first point of contact for new clients, providing guidance and updates throughout the litigation process, • Conduct intake calls, gather case details, and enter data into Salesforce, • Handle outbound and inbound calls in a professional and efficient manner, • Assist with pre-litigation investigations, draft correspondence, and review medical and legal documents, • Manage scheduling and calendars, ensuring case files remain accurate and up to date, • Maintain a professional and responsive rapport with clients Qualifications: • Prior experience in a call center, legal or professional services environment, preferably in a client-facing capacity, • Experience working with medical records is a plus, • Strong organizational skills and attention to detail, • Excellent written and verbal communication skills, • Experience with Salesforce or similar case management software, • Tech-savvy, with the ability to manage confidential information with discretion Details: • Contract-to-possible hire role, • Expected start date of 3/30, • Onsite position in Newark, NJ, • Hours: 9am – 6pm, Monday – Friday, • Compensation is expected to be 20-23/hr, commensurate with experience Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description WE ARE CURRENTLY SEEKING OUTBOUND CALL CENTER REPRESENTATIVES WITH SALES EXPERIENCE FOR OUR SHEEPSHEAD BAY OFFICE. WE ARE GROWING FAST AND NEED MORE REPS. WE NEED INDIVIDUALS WITH A PRO-ACTIVE PERSONALITY AND A DRIVE TO SUCCEED. THE PAY IS HOURLY, WITH BONUSES GIVEN EVERY DAY!! VERY FLEXIBLE SCHEDULES, PERFECT FOR HIGH SCHOOL SENIORS, AND COLLEGE STUDENTS. THE OFFICE ENVIRONMENT IS FUN AND COMPETITIVE! IF YOU ARE AN INDIVIDUAL WHO HAS RAISED MONEY FOR POLICE, FIREFIGHTER, AND OTHER CHARITIES, THEN WE DEFINITELY WANT TO HEAR FROM YOU TODAY!!! WE ARE LOCATED IN THE HEART OF SHEEPSHEAD BAY AND ARE EASILY ACCESSIBLE BY THE B3, AND B49 BUS AND ALSO THE "Q" TRAIN. TO BE CONSIDERED FOR THIS JOB YOU MUST: *HAVE A CLEAR SPEAKING VOICE AND SPEAK ENGLISH FLUENTLY *BE ABLE TO WORK A MINIMUM OF 20 HRS A WEEK AND 1 WEEKEND SHIFT *PREVIOUS EXPERIENCE IN PROFESSIONAL FUNDRAISING IS A BIG PLUS! *CAPABLE OF HANDLING A LARGE VOLUME OF PHONE CALLS IF YOU FEEL THAT THIS IS THE RIGHT OPPORTUNITY FOR YOU, WE WANT TO HEAR FROM YOU!!!

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Paid time off Location: Branson Agency West Caldwell, NJ 07006 Schedule: Full-Time | Monday to Friday About the Role Allstate Agency is seeking a disciplined and resilient Sales Representative to support our sales team through high-volume outbound calling. This role is best suited for someone who is comfortable spending most of the day on the phone, can handle rejection without losing momentum, and stays consistent in a performance-driven environment. Your primary responsibility will be generating opportunities for our licensed agents by engaging prospects, creating interest, and setting qualified appointments. Success in this role comes from consistency, work ethic, and the ability to stay focused despite frequent rejection. This is a high-call-volume role where rejection is part of the processcandidates who are not comfortable making outbound calls for most of the day or who are easily discouraged will not find this position to be a fit. Responsibilities • Make outbound calls to current and prospective clients, • Introduce our services and generate interest in quotes and consultations, • Qualify prospects and gather key information for sales agents, • Schedule appointments and transfer qualified opportunities, • Follow call structure while maintaining a natural and confident tone, • Track activity and results in CRM or agency systems, • Prior experience in telemarketing, outbound sales, call center, or high-volume phone work preferred, • Comfortable making repetitive outbound calls for extended periods of time, • Strong communication skills and confident phone presence, • Ability to handle rejection and remain consistent without losing motivation, • Self-disciplined, dependable, and results-driven, • Basic computer skills and familiarity with Microsoft Office, • Strong work ethic and ability to perform in a metrics-driven environment Benefits • Health insurance, • Dental insurance, • Paid on-the-job training, • No weekends About the Branson Agency The Branson Agency is an established, performance-driven insurance agency focused on delivering personalized coverage solutions and building long-term client relationships. We operate in a structured environment where consistency and accountability drive results. Team members are given clear expectations, ongoing support, and the opportunity to grow within the organization based on performance. Apply To be considered, please answer all application questions completely. Pay: $45,000.00 $65,000.00 per year (Base + Performance Incentives) Supplemental Pay: • Bonus opportunitiesWork Location: In person Ability to Commute/Relocate: • West Caldwell, NJ 07006: Reliably commute or planning to relocate before starting work (Required)Education:, • High school diploma or equivalent (Required), • College degree or coursework (Preferred)Experience:, • Outbound calling, telemarketing, or sales experience: 1 year (Preferred)Language:, • Bilingual (Preferred)

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every call, every time, • Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities., • Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.), • Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.), • Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests., • May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request., • Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.), • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • Cross-sell additional products and services to best fit member need(s)., • Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc., • May train new MSRs for basic transactions and inbound service calls., • Back up other queues as necessary (general queue and queues less complex, when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • 1-2 years’ Call Center experience, • Retail banking experience is a plus, • Availability to work overtime and Saturdays as required, • Ability to work onsite for the first 6 months, then a hybrid model is implemented. Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Strong research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $17- $35.04/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job Description BASIC FUNCTION Responsible for performing basic Customer Service Center Representative duties including assisting internal and external customers as it relates to account information, deposit and loan rates, features of products and services, opening new accounts, assisting customers with loan applications, processing customer transactions and resolving customer issues. Provides quality customer service and actively participates in the Bank’s new Business Development activities including outbound customer service and sales calls. MAJOR RESPONSIBILITIES • Provides quality customer service in a polite and professional manner to customers over the phone and through mail/email. Uses the Teller Interactive Machine (TIMs) video and audio equipment to service customers located in Spencer Financial Centers., • Performs new account processing by presenting and opening accounts in accordance to Spencer’s Sales process relating to checking, savings, Certificates of Deposit and Individual Retirement Accounts., • Originates Consumer Loan applications and monitors the application through the approval process., • Performs full service teller functions, such as processing deposits, withdrawals and loan payments; cashing customer checks and processing Lock Box transactions. Prepares a daily settlement of CSR transactions., • Provides assistance, answers inquiries and resolves customer problems within guidelines established by CSC management on debit cards, internet banking, deposit accounts, loans and other products and services., • Assists CSC management/supervisors in the daily balancing of the TIMs and CSC., • Assists in the maintenance of CSC files. Completes reports as directed by CSC management., • Complies with all bank security and compliance requirements., • Participates in the CSC business development activities by recognizing and referring new business opportunities as appropriate. Participates in external/community business development events., • Maintains a competent level of knowledge of the bank’s products and services appropriate to the position. Education: High School degree, GED or equivalent related business experience. Experience: • 1 year experience in a call center environment or bank operational or CSC function, which would include direct and indirect customer service experience preferred., • Excellent communication skills required. Must be comfortable interacting with customers through written correspondence as well as over the phone and video chat., • Proven capability to proficiently and effectively present information to all levels of employees and customers., • Proficiency with various software programs including word processing and spreadsheet applications., • Fluent in additional languages preferred with Spanish or Polish language skills a plus.

Job Description The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. If you are someone with full time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team. Responsibilities for this position include, but are not limited to: • Supplementing the sales team by answering client inquiries in a timely, effective manner., • Scheduling sales appointments and logging appointments in E-leads. Taking note of any special client requests., • Promote current sales programs to clients., • Field phone and internet inquiries., • Work closely with sales representatives. PAY RATE: $20-22 Hourly + Commission Requirements • Must have experience working in a phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired., • Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls, • Trainable in various computer systems, • Excellent verbal/written communication and organization skills, • Outgoing and patient personality with outstanding customer relations ability, • Professional personal appearance, • Great benefits package including medical, dental and vision coverage for employee & family!, • Company paid life insurance and optional additional coverage., • Voluntary short term and long term disability available., • Additional voluntary benefits including Aflac and LegalShield!, • Paid time off!, • Paid holidays!, • 401K plan., • Employee Assistance Program.

COMPANY BACKGROUND Apply is a fast-growing New York City-based sticker brand, driven to give more people a chance to make things they’re proud of; personalize their everyday objects; and engage with art & culture. We make the best stickers & patches on Earth, designed in-house & in collaboration with iconic artists (ex: Warhol); musicians (ex: The Beatles); and characters (ex: Snoopy). You’ll find our products in world-class cultural institutions (ex: MoMA); bookstores (ex: The Strand); outdoors stores (ex: REI); art supplies stores (ex: Blick); airport retailers (ex: WHSmith); amongst hundreds of others. On the Faire wholesale marketplace, we have a 5-star rating across 99 reviews. Our team is a tight hybrid group of a dozen people, backed by some of the most creative people in business. People like Scott Belsky (Chief Strategy Officer at Adobe), Jen Rubio (Founder of Away), Michael Lynton (Chairman of Snap); Lucy Deland (COO of PaperlessPost); and Jonathan Klein (Founder of Getty Images). OPPORTUNITY OVERVIEW Efficient operations is core to our success and fulfillment is at the heart of it. Excellence therein drives customer satisfaction; boosts order velocity; and increases our speed & quality of our decision making. We’re seeking a full-time Operations Manager to help lead our fulfillment & product operations at our HQ in Dumbo, Brooklyn. You’ll manage a team of ~6 part-time Fulfillment Associates, facilitating inbound & outbound logistics; identifying & escalating risks; prioritizing our work; and troubleshooting when necessary. You’ll ensure that our fulfillment team is properly staffed & trained as well as set a high performance culture, supported by clear metrics & efficient workflows. You’ll balance these ongoing tasks with long-term projects that impact our whole business. Where process already exists, you’ll seek to refine it. Where it doesn’t, you’ll work to define it — with a bias towards software-driven solutions. SPECIFIC RESPONSIBILITIES: • Oversee Receiving & Quality Assurance: take in parcels from suppliers; examine & document the state of each; determine conformity to quality guidelines; share conclusions with broader ops & product teams., • Coordinate Product Assembly: manage the assembly of sticker components into finished products by fulfillment team., • Orchestrate Fulfillment: oversee pick, pack, ship, and track for direct-to-consumer, wholesale, and B2B parcels., • Manage Shipping Carriers: ensure we’re getting the highest quality service at the most competitive prices, • Lead Inventory Management: keep track of product components, factoring in daily fluctuations resulting from inbound parcels, outbound orders, defective product, etc, partnering with the Product Team to replenish, as necessary. Enter, manage, and reconcile inventory data for the Apply product team., • Maintain Data Hygiene: ensure all product operations are accurately reflected in Airtable (our source of truth); spot discrepancies & deficiencies; create dashboards & operational workflows as necessary to address them, • Establish Vendor Compliance: review routing guides; understand core customer requirements; complete requisite onboarding materials; communicate needs & potential deficiencies across relevant stakeholders, • Improve Relevant Processes: routinely identify bottlenecks & risks in our workflow, proposing solutions for refining our fulfillment & product operations using a combination of off-the-shelf software & bespoke agentic workflows. Maintain SOPs & document changes to enable the broader organization to level-up., • Elevate Office Organization & Environment: ensure that products, parcels, packaging, and fulfillment supplies are highly-organized with attention to process & spatial dynamics, enabling our space to reflect the tasteful, positive, and creative brand we’re building., • Triage Incidents with Care: work with Apply partners, customers, and team to understand where parcels may have gone awry; resolve briskly & fairly; document learnings; and update relevant teammates along the way. QUALIFICATIONS: • Enthusiasm: interest in physical consumer products as well as delivering an exceptional consumer & partner experiences., • Curiosity: joyfully learns independently; eager to understand the “whys” & “hows”; comfortable expressing when things aren’t clear; committed to helping us arrive at the best answer, with proper urgency., • Organized: adept at keeping track of multiple work streams across team. Great at managing a physical space with high volumes of inventory & packaging parcels with precision., • Attention to detail: anticipates gaps or compliance risks in operational processes before things get off-track; spots a product defect form a mile a way., • Clear proactive communicator: concisely provides context on issues; explains potential solutions; and thoughtfully leaves notes for teammates — comfortably in a hybrid working environment (i.e. both IRL & via Slack), • Demonstrable good judgment: able to weigh & clearly convey costs & benefits of key decisions, advocate for what’s best; and have track-record of generally making right call, • Data-Native: you get excited by spreadsheets & databases, eager to unlock the value that lies within, through analysis, building workflows, and systems thinking, • Metrics-oriented: understands what drives success & failure; identifies metrics as leading indicators; builds culture of fluency & progress accordingly, • Demonstrable acumen with AI: uses AI not just for research, but to organize context, build workflows, run analysis, and create artifacts (ex: presentations, spreadsheets, documents, mini apps), • Inventory management or fulfillment experience: through Shopify, Airtable, or another comparable system., • Ability to work in-office 5 days a week: excited to be in our Dumbo studio / fulfillment center (M-F, 9am-5pm) BONUS: • You love stickers! You’re interested in art, craft, design, and creativity. Apply partners with a variety of artists and you’ll get to see their collaborations with Apply first. Plus, you may discover new artists through their collaborations with Apply., • Proficiency with our tech stack: Airtable, Claude/ChatGPT, Zapier (or similar), Google Drive, Google Sheets, Shopify, Faire, and Slack, and/or desire to learn these programs. COMPENSATION & BENEDITS OVERVIEW: The target base salary for this role is $90,000-$110,000 + annual performance bonus + equity + benefits. Apply provides a range of health benefits to full-time employees, beginning with covering up to 75% of monthly premiums for medical, dental, and vision insurance. We have a 401K plan with an employer match up to 3%. Typically, this amounts to ~$9,000/employee/year in healthcare & retirement contributions. INTERESTED? ➡️ Reach out to . Applications considered on a rolling basis. Please include: (i) A 2 min video (recorded via a service like Loom): • Expressing what excites you about this role (iii) A cover letter

Job Title: WelbeHealth Advocate I This is a remote position; however, candidates must reside within commuting distance of the clinic. This is required to support potential in-person needs such as training, responding to power or internet outages, or assisting onsite during launch activities. As this client operates in a fast-paced environment and may pivot quickly, we want to ensure coverage for all scenarios. Role Summary: The Welbe Advocate I is responsible for two primary functions within the Welbe Advocate Hub, based on assignment. A Welbe Advocate I may be assigned to either inbound and/or outbound assignments within the Hub which could include but not be limited to call management (answering inbound calls), outbound scheduling, authorization processing, inquiry response, clinic-based scheduling and/or other administrative tasks. The Welbe Advocate I will provide outstanding customer service to all stakeholders (participants, families, partners, and team members) and will be responsible for proper documentation and maintaining current and accurate records of all the scheduled appointments. The Welbe Advocate I role requires ability to work in a fast paced, participant centric environment. The Welbe Advocate I must be comfortable with multitask work dynamics while still able to collaborative effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission. Duties and Responsibilities: • Answer incoming phone calls, emails, contacts as requests coming into the Hub. Appropriately screen, transfer, resolve and dispose of calls expeditiously which adhering to all process and documentation standards., • Respond to questions and inquiries regarding authorization status and requirements., • Provide eligibility status and benefit information for participants., • Collect/Update and Verify Participant and Provider information as required., • Trouble-shoot and resolve basic issues; escalate to manager when appropriate., • Follow WelbeHealth policies and procedures and participate in any required Quality Improvement activities, staff training and meetings., • Communicate regularly with Supervisor and team regarding workload and priorities., • Timely completion of all mandated trainings and education., • Timely completion of all mandated occupational health screenings as needed., • Exercises flexibility in performing assignments as business needs evolve., • Other duties as assigned. Physical Demands and Working Conditions: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with ADA requirements, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment: Team Member will work remotely, with travel, including overnight stays, to WelbeHealth offices or events approximately once per month. Team Member must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants' care. The WelbeHealth work setting is in an Adult Day Health Center, primary care clinic, other healthcare settings like hospitals, emergency departments and participant home environment with moderate noise levels and controlled temperatures. Physical Requirements - Requires corrected vision and hearing to normal range. Must be to facilitate full day workshops that may require standing and walking. Must be able to communicate with all staff, vendors, and clients. Requires manual and finger dexterity and eye-hand coordination; the ability to use department equipment. Requires lifting/carrying up to 65 lbs. and pushing or pulling 150 lbs. using appropriate body mechanics and equipment, with reasonable accommodation if needed. Pressure Factor - Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled deadlines. Potential for exposure to verbal aggression by Participants and/or their family members who may suffer from comorbidities such as dementia or mental health challenges instrumentation. Required Skills & Experience: -Minimum of one year experience working in a call center environment where a service/support role was primarily performed. -Experience utilizing telephony platforms such as Genesys -Outstanding customer service orientation, especially in telephone and written communications. -Excellent and accurate data entry skills and experience in multiple software platforms. -Must be flexible with work hours. -Problem solving and persistence in the face of challenges. -Excellent organizational and communication skills. -Ability to work independently with minimal supervision. -Demonstrated ability to prioritize in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. -Commitment to unlocking the full potential of our most vulnerable seniors. Preferred Skills & Experience: -Minimum of one year experience working in health care or PACE setting a plus. -Bilingual English/Spanish Required Education: -High School Diploma or Equivalency

Build yourself a Rock-Solid Career! Come and pair your desire to excel with our insurance service ethos and know you’ve made a smart career move. As a Licensed Insurance Producer, you will build relationships with customers, educate them on our products, and offer insurance plans tailored to their needs. This position will be in a call center environment, selling automobile and homeowner insurance via inbound or outbound calls. Through our internal paid training and licensing program you will become a subject matter expert on Plymouth Rock and affiliate insurance products. This position comes with a competitive base salary, monthly commissions, benefits, and 401(k) eligible on the first day of employment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Manage calls to quote and sell insurance products, such as automobile and home insurance, for Plymouth Rock and its affiliate companies., • Provide an exceptional consultative sales experience to prospects in order to help them make the best decision for themselves., • Maintain product knowledge for all lines of business and products written., • Document all prospect information, communication, quote and sales data within our sales support applications., • Able to work full time shifts within the hours of 8:00am - 7:15pm Monday - Saturday, with initial post-training shift of 11:00am - 7:15pm, and every other Saturday from 11 AM - 7:15 PM. (The week you are scheduled to work a Saturday, you will have either Tuesday, Wednesday, Thursday or Friday off.) QUALIFICATIONS • Excellent communication, organizational and interpersonal skills., • Strong attention to detail and follow through., • Microsoft Products proficiency (Word and Excel)., • Prior sales and/or insurance experience is a plus., • Must obtain a NJ Property & Casualty Insurance Producer License within first 2 weeks of employment. (You will receive fully paid training and we will sponsor you for your insurance license)., • Recent college grads encouraged to apply! SALARY RANGE The pay range for this position is $52,000 to $58,000 annually plus commission opportunity. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym and health center at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers. Also, all applicants must be wi

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location:Remote (U.S only) Position Responsibilities: • Prepare prior authorization requests received by validating prescriber and member information, level of review, and appropriate clinical guidelines, • Make outbound calls to providers to obtain additional clinical information to ensure substantial clinical information exists to reach a clinical determination for pharmacist review, • Proactively obtains clinical information from prescribers, referral coordinators, and appropriate staff to ensure all aspects of clinical guidelines are addressed for pharmacist review., • Review and analyze pharmacy claims data for proactive outreach and intervention., • Identify, document, and escalate provider concerns to the appropriate internal team including various members of the Prior Authorization Team, • Triage phone calls from members, pharmacy personnel, and providers by asking applicable drug and client specific clinical questions., • Effectively communicate issues and resolutions to members, pharmacy staff, providers, and appropriate internal stakeholders., • Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and Company policies, • Ensure customer satisfaction, extraordinary customer care, and quality resolution with genuine compassion in a fast paced, startup environment Required Qualifications: • 2+ years of pharmacy technician experience in a PBM, health plan, or in another clinical pharmacy setting, • Experience handling prior authorization requests/understanding of prior authorization requirements required, • National Certified Pharmacy Technician (CPhT) license, required, • High school diploma or the equivalent; Associate's or bachelor's degree is preferred, • Excellent communication, writing, and organizational skills, • Ability to work independently with minimal supervision, stay productive in a remote, high-volume, metric driven call center environment Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$50,000—$60,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers.

D Program - - Using your own computer equipment and internet service. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effect

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking. Lendbuzz is a fintech startup founded in 2015 by MIT alumni using cutting-edge machine learning to revolutionize vehicle financing and change the way deserving borrowers access credit. We are in full scale-up mode with backing from great investors, having recently raised our Series D. We are growing rapidly, and we need your help. Come join us! Join Lendbuzz, where we're shaping the future of auto finance with AI. As a Product Manager for Contact Center Strategy, you'll be at the forefront of crafting our contract center strategy and technology. You'll enhance self-service options, improve customer interactions, and drive innovation. Your role isn't just about products; it impacts every part of our business, with endless opportunities for growth. Come thrive in our dynamic environment, leading the way in AI and machine learning for auto finance. This position offers the flexibility of being hybrid, allowing work either in our Boston office or remotely, with occasional travel to our Boston office as necessary * Craft a contact center vision and strategy that’s aligned with tech and operational leaders * Orchestrate a holistic, scalable contact center solution that maximizes customer experience while increasing efficiency * Create a digital-first strategy shifting call volume intelligently towards digital channels for maximum impact and ROI * Align with leadership on key business metrics for collections and customer care * Optimize outbound campaigns leveraging ML/Predictive modeling to improve right party contacts rates as well as payment outcomes * Collaborate with operations teams on supporting workforce management systems * Partner closely with engineering to drive the creation, planning, prototyping, and development of products and features in support of key product metrics and goals * Foster strong relationships with subject matter experts, analysts, data scientists, and technology teams across Lendbuzz * Own, prioritize and maintain the product backlog * Analyze and articulate insights from data to inform product roadmap decisions and drive alignment across functions and senior leadership * Break down features into detailed stories and acceptance criteria that can be executed by an agile team. Find ways to deliver value incrementally. * Effectively communicate to a wide business audience project status and post-launch measurement of progress * 6+ years of experience in Product Management roles * 5+ years of experience in contact center technologies * Proven ability to scope and author comprehensive business and technical product requirements. * In-depth knowledge of Scrum, Kanban, or other agile software development methodologies * Significant experience running inbound and outbound campaigns a must * Strong project management skills, with a keen attention to detail and ability to manage projects of varying sizes and scopes * Passion for product development, data science, and the intersection of software and finance, with additional experience in financial markets or the automotive industry being a plus. * Ability to collaborate effectively across functional groups with adaptability and empathy * Proven ability to prioritize and manage multiple complex work streams simultaneously, ensuring efficient and effective project execution. * Demonstrated capability to prioritize and manage multiple complex work streams simultaneously, ensuring efficient and effective project execution * Strong communication skills for providing clear direction and motivating project teams effectively We believe: Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds. Compassion is a strength. We care about our customers and look to build long-term relationships with them. Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible. Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions. Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity. If you believe these things too then we would love to hear from you! A Note on Recruiting OutreachWe’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @. We will never ask for sensitive information or conduct interviews via messaging apps.

GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

___ is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. ___ provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, ___ turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo is hiring a Senior Product Manager to build the next generation dialer experience that sales teams actually want to live in. Dialing is one of the highest frequency workflows in outbound and a direct lever on meetings booked. You will own the Dialer strategy and roadmap end to end, shipping improvements that increase calling efficiency, reliability, and trust. You will make dialing a first class workflow across Apollo including Tasks, People, Sequences, and reporting. This role carries real ownership. You are the DRI for Dialer outcomes and will partner closely with Engineering, Design, Data, Support, and GTM to prioritize the right bets, validate impact quickly, and scale what works. The bar is best-in-class ease of use and performance. Success looks like higher adoption and usage depth, fewer reliability issues, and clear lift in outcomes that matter such as connect rates, calls completed, and meetings booked. • Dialer sits at the center of daily execution for SDRs and AEs and has direct impact on pipeline outcomes., • The surface area is meaningful. You will own both the user experience and the platform fundamentals including performance, reliability, and instrumentation., • Great product craft shows up immediately in customer outcomes. Improvements are measurable and visible., • Dialer vision, strategy, and roadmap, including quarterly planning and sequencing of bets., • Core dialing workflows across Tasks, People, Sequences, and reporting., • Dialer quality bar including reliability, performance, and the instrumentation to measure it., • Cross-functional alignment and execution cadence across Product, Engineering, Design, Data, Support, and GTM. Make Apollo Dialer the fastest and most reliable way for reps to turn a target list into live conversations and booked meetings. Success is measured by adoption, usage depth, call quality, and meeting outcomes. • Lead prioritization, sequencing, and execution of the Dialer roadmap as a core lever for pipeline generation., • Drive clear tradeoffs across reliability investments, usability improvements, and new capability bets., • Define success metrics and establish an operating cadence to measure impact and iterate quickly., • Make dialing feel native across Tasks, People, and Sequences with fewer steps and less cognitive load., • Identify the biggest friction points in setup and daily usage, then remove them through workflow and UX improvements, • Ensure the experience supports both individual reps and managers who need visibility and control., • Improve reliability, responsiveness, and usage consistency to support high volume calling and enterprise expectations., • Partner deeply with engineering on quality standards, monitoring, and root cause analysis., • Ensure Dialer integrates cleanly with Apollo data, permissions, reporting, and automation systems., • Increase frequency and depth of usage by embedding Dialer into core execution flows., • Collaborate with GTM and Support to close feedback loops and ensure product changes drive real behavior shifts., • Translate customer pain into focused roadmap bets that compound over time., • Introduce capabilities that redefine what great looks like, including smarter prioritization, AI assisted workflows, and connected insights., • Champion features that shorten the path from target list to conversation to booked meeting., • High agency and strong ownership. You create clarity in ambiguous environments and push work forward without waiting., • Product judgment and prioritization. You focus the team on the highest leverage problems and make hard tradeoffs., • Systems thinking. You design scalable experiences that work across multiple surfaces and teams., • Customer empathy. You understand how SDRs and AEs work day to day and optimize for speed and confidence., • Execution excellence. You define, ship, measure, and iterate without thrash., • Cross-functional leadership. You align stakeholders early and handle disagreement constructively., • Technical fluency. You can engage deeply on performance, reliability, integrations, and instrumentation., • 4+ years of product management experience (SaaS preferred)., • Proven track record owning a core product area end to end, from strategy and roadmap through execution and iteration., • Experience leading both platform-level investments (reliability, performance, instrumentation) and user-facing workflow improvements., • Experience building sales execution products such as dialers, sales engagement platforms, conversation intelligence, sequencing, routing, or pipeline workflow tools., • Exceptional storytelling and product narrative skills that align teams and drive decisions., • Strong written communication with evidence of cross-team influence through PRDs, decision docs, and clear executive updates., • A collaborative partner who fosters debate and is comfortable pushing back constructively., • Demonstrated high agency in ambiguous environments. You identify the real problem quickly, propose a clear plan, align partners, and drive execution to measurable outcomes without waiting for perfect context or direction., • Thrives in ambiguity and can turn messy, undefined challenges into actionable plans with measurable outcomes., • Deep empathy for SDRs, AEs, and sales leaders, with an obsession for removing friction from daily execution., • Data-informed and customer-driven, able to diagnose problems with both qualitative insight and quantitative evidence., • A growth mindset with a high bar for craft in usability, trust, and performance., • Demonstrated ability to rally cross-functional teams and align stakeholders around shared goals and clear tradeoffs., • Skilled at setting an operating cadence, defining success metrics, and holding teams accountable to outcomes., • Able to partner effectively with GTM and Support to close feedback loops and ensure shipping translates into adoption and customer impact. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $181,300 - $226,600 USD Tier 2 Pay Range (All other US Locations) $157,600 - $197,000 USD Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more ___

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. This position is accountable for the timely & compliant billing of customer orders to patients. When insurance coverage is available, this position is responsible for reviewing patient balances and ensuring accurate billing for services after federal, state and commercial insurance plans have processed their claims. This position will also establish payment arrangements with patients and collect on balances, following KMTS policies and procedures, while minimizing bad debt and continuous improvement of cash flow. This position will work side-by-side with the Director of Collections in improving the overall patient collection process, as well as collaborate with the various customer support teams across the organization to ensure an overall positive customer experience consistent with Kestra core values. ESSENTIAL DUTIES • Ensure patients statements are generating appropriately, reconciling patient balances identified in the revenue cycle management (RCM) system with both the insurance explanation of benefits (EOB) and our statement system., • Supports call center operations by receiving patient inbound calls, assisting patients with any questions or clarifications regarding their billing statement., • Works with the patient to establish payment terms consistent with Kestra policies and procedures, including but not limited to establishing payment plans, assisting the patient in applying for CareCredit or Financial Assistance, and/or negotiating discounts., • Utilize the various RCM systems to assist patients with making credit card and bank account payments, set up payment plans and initiate billing/statement holds., • Research and resolve patient billing concerns, escalating issues as appropriate to leadership., • Identify if specific receivables are to be qualified as refunds, adjustments or write-offs, initiating the appropriate transaction with the RCM system to resolve open accounts receivable (AR)., • Initiate patient outbound calls to drive patient cash collections., • Identify and communicate issues leading to patient complaints to supervisor, enabling continuous process improvement and a positive customer experience., • Review and complete daily /weekly tasks to achieve patient collection goals., • Assist in the development of training materials that will be shared across functions. COMPETENCIES • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement., • Integrity: Commitment, accountability, and dedication to the highest ethical standards., • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service., • Action/Results: High energy, decisive planning, timely execution., • Innovation: Generation of new ideas from original thinking., • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. Education/Experience Required: • 5 years of experience in the healthcare billing and/or collection environment, • 3 years of experience in healthcare customer service environment, • 1 year in DME/HME environment, • Experience with Bonafide and/or CollectPlus, • Experience with Salesforce Supervisory Responsibilities • None Work ENVIRONMENT • Fast-paced, remote-based role, • Minimal noise volume typical to an office environment, • Extended hours when needed, • Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer. PHYSICAL DEMANDS • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage, • Frequent stationary position, often standing or sitting for prolonged periods of time, • Frequent computer use, • Frequent phone and other business machine use, • Occasional lifting required, up to 25 pounds TRAVEL Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided. If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted. Salary: Annualized between $66,000 and $76,000. Depending on experience and location. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, disability, age, sexual orientation, gender identity and/or expression, marital status, or any other characteristic protected by law. We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.

Job Description The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Service Business Development Center (BDC) at our Acura store located in Roslyn. If you are someone with full time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team. Responsibilities for this position include, but are not limited to: • Supplementing the service team by answering client inquiries in a timely, effective manner., • Scheduling service appointments and logging appointments in E-leads. Taking note of any special client requests., • Field phone and internet inquiries., • Update clients on the progress of their vehicle repairs and other service related processes., • Work closely with service advisors. PAY RATE: $45,000 to $65,000 ($20-$22 per hour plus commission) Requirements • Must have experience working in a phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired., • Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls, • Trainable in various computer systems, • Excellent verbal/written communication and organization skills, • Outgoing and patient personality with outstanding customer relations ability, • Professional personal appearance, • Great benefits package including medical, dental and vision coverage for employee & family!, • Company paid life insurance and optional additional coverage., • Voluntary short term and long term disability available., • Additional voluntary benefits including Aflac and LegalShield!, • Paid time off!, • Paid holidays!, • 401K plan., • Employee Assistance Program.

Job DescriptionDescription: Description Job Title: Case Manager Reports to: Operations Manager Location: Long Island City, NY About Kommissary: Kommissary is a social enterprise on a mission to spread joy through food. We deliver high volumes of diverse, high-quality meals to New Yorkers. As a proud minority-owned business, we value diversity, equity, and inclusion and foster a collaborative workplace. Role Overview: The Case Manager serves as a primary point of contact for clients enrolled in our food delivery programs. In this role, you will conduct outbound and inbound calls to screen, assess, and schedule food deliveries for clients in need. You will work within a HIPAA-regulated environment where accuracy, confidentiality, and integrity are essential — all actions are logged and subject to audit. This role requires strong bilingual communication skills in both English and Spanish, with a preference for Spanish-dominant candidates who are also proficient in English. Key Responsibilities: • Contact clients by phone to conduct screenings and assess eligibility for food delivery services based on pre-existing screening criteria., • Review and evaluate client screening documents to confirm eligibility and ensure all required information is complete and accurate., • Schedule food deliveries across multiple program formats, coordinating with clients to confirm availability and delivery preferences., • Accurately enter and maintain scheduling and tracking information in Microsoft Excel spreadsheets., • Navigate and operate an internal web portal to record client interactions, make program selections, and leave detailed case notes in a clear and timely manner., • Maintain strict confidentiality and adhere to all HIPAA regulations governing client information; all actions may be subject to future audit., • Communicate professionally and compassionately with clients in both English and Spanish to ensure clear understanding of program benefits and next steps., • Flag any discrepancies or eligibility concerns to a supervisor for review., • Perform other duties as assigned. Qualifications: • Bilingual in English and Spanish; Spanish-language proficiency strongly preferred., • Prior experience in a call center, case management, social services, or client-facing administrative role preferred., • Ability to conduct structured phone screenings and document findings accurately., • Comfortable reviewing eligibility documents and applying program criteria consistently., • Proficiency in Microsoft Excel at a basic level (data entry, tracking, scheduling)., • Ability to navigate web-based portals, enter data, and leave clear and accurate case notes., • Strong attention to detail and commitment to accuracy — errors in this role have real impact on client services and program compliance., • High level of integrity and professionalism; understanding that all actions within program systems are logged and auditable., • Excellent verbal and written communication skills in both English and Spanish., • Strong organizational and time management skills with the ability to manage a high volume of client contacts. What We Offer: Competitive hourly compensation - $19-$22/hour Benefits A mission-driven, inclusive workplace with growth opportunities. Note: This job description is not intended to be an exhaustive list of all activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at . E-Verify Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements:

Job Description Job Description: Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare. Responsibilities: • Handle inbound and outbound calls in a professional and courteous manner., • Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information., • Taking messages for Providers., • Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines., • High school diploma or equivalent., • Proven customer service experience in a call center environment, preferably in healthcare preferred, • Excellent communication skills, both verbal and written., • Ability to multitask, prioritize, and manage time effectively., • Competitive compensation package., • Comprehensive benefits including health insurance, retirement plans, and paid time off., • Supportive work culture focused on professional development and continuing education., • Opportunity to work in a growing field with a focus on improving patient outcomes., • Two (2) weeks paid training. Pay: $17.00 - $20.00 per hour Commensurate with experience Expected hours: 37.5 per week Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid sick time, • Paid time off, • Vision insurance Schedule: • Evening shift, • Monday to Friday, • Customer service: 1 year (Preferred) Ability to Commute: • Essex County, NJ (Preferred)

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, • Refer to premade scripts for a variety of customer service topics, • Create appointments.Qualifications, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionDescription Position: Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: • Handle inbound and outbound calls professionally and courteously., • Identify customer needs and clarify information by conducting thorough problem analysis., • Maintain a positive, empathetic, and professional attitude toward customers at all times., • Develop a comprehensive understanding of the company's products, services, and policies., • Accurately log all call details, interactions, and customer information into the company's CRM system., • High school diploma or equivalent (Bachelor’s degree preferred)., • Strong verbal and written communication skills., • Ability to multitask and prioritize in a fast-paced environment., • Proficient in using computers, CRM software, and other call center tools., • Comprehensive health, dental, and vision insurance., • Paid time off and holidays., • Retirement plan with company match., • Professional development opportunities., • Fun and creative work environment.

Job DescriptionDescription: Customer Service Representative Job Summary: A Matawan, New Jersey, Insurance agency is seeking an experienced Customer Service Representative. The applicant will become a valued member of the call center team and will be responsible for handling, both in-bound and outbound high volume customer service calls. Responsibilities and Duties • Answering and redirecting high volume calls, • Provide exemplary service to customers, discussing and explaining their insurance coverage, premiums, and claims., • Resolve premium and billing questions and inquiries., • Assist customers with filing claims., • Record keeping and updating customer files., • 1+ years of call center experience, • 1+ years of insurance experience, • Proficient knowledge of customer service, and standard office practices and procedures., • Proficient computer skills., • Proficient standard office equipment skills., • Outstanding communication skills, both written and verbal., • Strong people skills., • Excellent phone etiquette., • Outstanding organizational skills and attention to detail, • Bilingual a plus, • High school or equivalent (Required) Location: Matawan, NJ (On-Site) Job Type: Full-time Benefits: • 401(k) matching, • Health insurance, • Monday-Friday, • Day shift, • Call Center, • Insurance verification: 2 years (Required), • Life Insurance experience (a plus) Requirements:

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Thank you for considering Progyny! We are seeking a Senior Contact Center Telephony Administrator to support Progyny's continued growth. This role will serve as a subject matter expert across contact center platforms, owning the design, configuration, and optimization of telephony systems that power both inbound and outbound operations. The ideal candidate brings strong experience in cloud contact center platforms, with a focus on scalability, automation, and performance optimization. Experience with Five9 is preferred. You will partner cross-functionally with Operations, Workforce Management, and Systems teams to drive efficiency, improve reliability, and enhance the overall member and agent experience. What you'll do... * Serve as the primary subject matter expert and point of contact for contact center telephony platforms (CCaaS), supporting VoIP systems, routing logic, and integrations * Design, configure, and optimize inbound and outbound call flows, including agent and skill-based routing, queue management, and call distribution strategies * Own and manage predictive and preview dialer strategies, including campaign setup, pacing optimization, and performance tuning * Support and enhance IVR systems, including call flows, self-service options, and menu optimization to improve routing accuracy and reduce transfers * Partner with business stakeholders to translate operational needs into technical solutions * Troubleshoot system issues, lead root cause analysis, and implement long-term fixes to improve stability and performance * Collaborate with Workforce Management and Operations teams to ensure alignment between staffing models and telephony configurations * Identify opportunities for automation, system enhancements, and integration improvements across platforms (e.g., CRM, WFM, analytics tools) * Maintain documentation of system configurations, processes, and best practices * Stay current on industry trends, platform capabilities, and emerging technologies to continuously improve the contact center ecosystem * Provide ad hoc support and training to internal teams as needed About you... * Bachelor's degree or equivalent professional experience required * 4+ years of experience administering contact center telephony platforms (CCaaS environments) * Proven success and Hands-on experience with inbound/outbound call routing, IVR configuration, and dialer management (predictive dialing, etc. strongly preferred) * Experience with multiple platforms preferred (e.g., Five9, Genesys, NICE, Amazon Connect, etc.). The current platform is Five9 so that would also be preferred. * Familiarity with workforce management platforms (e.g., Verint) preferred * Experience integrating telephony systems with CRM platforms such as Salesforce preferred * Integration with PowerBI, CallMiner (or other tool) and Five9 or other systems telephone system preferred * Strong analytical skills with the ability to interpret performance data and translate insights into system improvements * Proficiency in Excel and other business tools (Word, PowerPoint, etc.) * Excellent problem-solving, communication, and stakeholder management skills * Ability to operate independently in a fast-paced, cross-functional environment Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $73,000 - $88,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Job DescriptionWe are looking for a Customer Service Representative to support a busy real estate organization in New York, New York. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing account-related questions, and keeping records accurate across calls and email communication. The role combines customer service and accounts receivable support, with a strong focus on professionalism, responsiveness, and attention to detail in a fast-paced environment. Responsibilities: • Respond to incoming customer calls and emails, providing timely assistance and clear follow-up on service or account-related inquiries., • Place outbound calls when needed to resolve open issues, confirm information, and support ongoing customer communication., • Enter and update customer, order, and account details accurately in internal systems to maintain reliable records., • Assist with accounts receivable-related tasks by tracking payment matters, documenting conversations, and escalating issues when appropriate., • Coordinate appointments and follow-up activities to ensure customer requests are handled efficiently., • Use Microsoft Office tools, especially Excel, to organize data, monitor activity, and prepare routine reports., • Support day-to-day service operations in an onsite environment while collaborating with team members across the business., • Maintain a courteous and solution-focused approach when handling a high volume of interactions in a customer service setting.• At least 1 year of experience in customer service, call center support, or a similar client-facing role., • Proficiency with Microsoft Office, including strong working knowledge of Excel and Word., • Ability to manage inbound and outbound communication professionally by phone and email., • Experience with data entry and maintaining accurate information in business systems., • Strong organizational skills with the ability to balance multiple tasks and follow through on details., • Comfortable working onsite at least 3 days per week in New York, New York., • Previous exposure to real estate or property management environments is preferred., • Experience with Yardi is preferred.

Job DescriptionCompany Description About NYPCC New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. With over 50 years of experience, we remain deeply committed to clinical excellence and meaningful care for the communities we serve. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and we are proud to hold Mental Health America’s Platinum Bell Seal. These honors reflect our mission-driven culture and our strong emphasis on employee well-being, professional growth, and lasting impact. Why Work at NYPCC: • We Pay Down Your Student Loans!, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Match!, • Continuing Education Opportunities Available, • Professional Development through NYPCC Academy, • Amazing Workplace CultureJob Description, • Answer all inbound calls with professionalism and customer service framework communication., • Following up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed, • Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls (outbound calls), • Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance, to escalate, resolve and conduct service recovery., • Identify and escalate emergency distress and/or client safety concerns calls to Senior Clerical for guidance or further escalation to management and/or clinical supervisors., • Document and complete Call Center Form for data call log. Fulfill surveys/reports issued by Call Center Supervisor as needed., • Complete Call Center task assignments provided by management team, • Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals., • Maintain confidentiality and always comply to HIPAA regulations., • Assist with intake calls for case management as needed for coverage and staff call outs., • Provide support to the clinical team and chart maintenance as needed., • Perform other duties and tasks as assigned by Senior Clerical Team, • Perform other related duties and tasks as assigned by the Call Center Supervisor.Qualifications, • Must be fully Bilingual in English and Spanish, • Must have 1 to 2 years of Call Center Representative experience in a fast paced office, preferably in medical or community mental health office, is required., • High School Diploma or equivalent is required, • Must be proficient in MS Office (Outlook, Word, and Excel), • Must have the ability to learn new software, • Possesses the personality and demeanor to work with difficult clients, • Must be detail-oriented and have the ability to multi-task, • Must be a team player, • Thrives under pressure in an outpatient client environment, • 1 form of picture ID (non-expired), • Unexpired passport: OR, • Driver’s License AND Social Security Card; OR, • State ID Card AND Social Security Card Additional Information • This is a FULLY REMOTE POSITION, • Schedule Options:, • Tues-Sat, • Sun-Thurs, • Must be willing and able to travel to Bronx clinic for at least 30 days, potentially 60 day onsite in person training period before transitioning into fully remote., • MUST LIVE IN THE TRI-STATE AREA, • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC, • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism. Compensation commensurate with experience and qualifications. NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. NYPCC is an Equal Opportunity Employer All your information will be kept confidential according to EEO guidelines. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Description DARCARS Automotive Group is now hiring an Customer Service / Call Center Representative We’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth! What We’re Looking For: • Excellent phone etiquette, and communication skills, • A positive, patient, and active listener, • Experience in a call center or customer service role (automotive experience is a plus!), • Ability to multitask and stay organized in a fast-paced environment, • Comprehensive Benefits Plan including 401k, • Employee discounts on vehicle purchases, parts and service repairs, • A dynamic and supportive team and training environment, • Answer high volume of incoming service calls promptly and professionally, • Schedule service appointments efficiently based on customer needs, • Outbound Service appointment confirmations, reminders and campaign calls, • Provide accurate information about services, pricing, wait times, and warranties, • Assist customers with inquiries and ensure seamless service experience This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedmedium Powered by JazzHR 2vr5Eh6FxP

Job Description Operational Trainer Department: Operational Training and Communication; Reports To: Director of Operational Training and Communication We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people’s hands. Want to learn more about joining our team? Visit to explore opportunities. The Operational Trainer is responsible for designing, delivering, and maintaining high‑quality training experiences for both internal team members and external users of Palco’s products and services. This role supports the full lifecycle of learning—guiding new employees beyond initial onboarding, ensuring continued internal skill development, and equipping external partners and stakeholders with clear, effective educational resources. The Operational Trainer manages Palco’s internal and external training libraries, develops engaging training content, and facilitates regular training sessions on topics such as product updates, process changes, and workplace productivity. This role collaborates closely with HR, Marketing, Product Management, and the Client Engagement Team to ensure all training materials and communications are accurate, timely, and aligned with current organizational needs. Responsibilities include supporting employees after their first 90 days, developing and maintaining user guides and LMS content for external audiences, and coordinating scheduled educational communications such as training emails and text notifications. The Operational Trainer also delivers train‑the‑trainer programs and maintains comprehensive documentation to ensure a consistent, high‑quality learning experience across all audiences. Duties and Responsibilities Internal Training • Facilitate ongoing training for new employees after initial HR onboarding, guiding them through their first 90 days and continued development., • Deliver group and one-on-one training sessions on internal processes, software changes, policy updates, and other operational topics., • Develop and lead training sessions that help employees improve remote-work productivity, communication, and technology use. Create meeting agendas, schedule, host conference call, and webinar training with management and partners., • Maintain and expand the internal SharePoint knowledge base, ensuring articles, guides, and documentation remain accurate and well-organized., • Collaborate with HR to update training modules, onboarding content, and process documentation as changes occur., • Partner with Marketing and Product Management to ensure internal teams receive up-to-date information about new initiatives, products, or system enhancements., • Track new employee progress and follow up on training milestones., • Collect feedback from managers and employees to refine training materials and delivery methods., • Support company-wide communications and internal rollout of new tools or update External Training • Develop, update, and maintain external user guides, training documents, and support materials., • Provide “train-the-trainer” support to the Client Engagement Team to ensure consistent and accurate messaging across programs., • Conduct external training sessions as needed to support program rollouts, new features, or user needs., • Collaborate with Marketing and Product Management to ensure all external-facing materials are accurate, up-to-date, and aligned with product enhancements., • Oversee the creation and scheduling of outbound email and text communications across programs, including feature promotions and informational updates., • Manage the external training library and support LMS development, ensuring content is accessible, well-organized, and user-friendly., • Ensure communication campaigns are delivered on schedule and meet quality standards., • Track training effectiveness, collect feedback, and recommend improvements., • Assist the Communications & Training team with external rollout strategies as new products, updates, or policy changes occur. Skills and Attributes • Excellent presentation, facilitation, and communication skills in both in‑person and virtual environments., • Ability to simplify complex information into clear, accessible training content., • Strong written and verbal communication skills., • Strong collaboration skills with marketing, product, and client-facing teams., • Highly organized, detail-oriented, and adaptable to shifting needs or product updates., • Ability to manage multiple training topics and deadlines. Other Essential Traits • Proficient with MS Office, • Must be able to exercise tact and discretion under a variety of stressors., • Must have excellent verbal and written communication skills., • Must be able to multi-task and meet deadlines., • Must understand and adhere to Palco’s Core Values. Education and Experience • 2+ years of experience in training, operations, onboarding, communications, or instructional design., • Strong working knowledge of SharePoint, including content management and organizational design., • Experience developing or maintaining user guides, training materials, or LMS content., • Ability to manage email and text communication workflows or platforms (experience with CRM or campaign tools is a plus)., • Experience working cross-departmentally with HR, Marketing, and product-focused teams is a plus. Join Us • Company benefits designed for you:, • Generous Paid time off., • Quarterly/Annual bonus potential., • Retirement Savings: We will support you as you save for your future., • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint., • Great Work Environment: We are proud of our company culture of collaboration and the recognition we’ve received for our diversity efforts. When you join Palco, you are engaged in creating the future - both our company’s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can: • Bring your authentic self to work., • Grow and thrive, both personally and professionally., • Make a difference with our clients, in our communities, and with the millions of people we support., • Experience work/life balance., • Feel value and a greater purpose through the work you do. Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis.

Job Description Job title: Director/VP of Sales Training and Enablement Location: Remote, US Travel Requirement: 50-75% Company Overview: Company: Formed in 2025, Galaxy is a rapidly growing coalition of commercial door, gate, dock, and access control companies. Galaxy partners with outstanding companies and invests in their growth, working every day to achieve our mission. Galaxy does not operate like a traditional private equity firm or a large strategic player, but rather as an alliance of like-minded owner operators driven by the vision of building a leading network of premier service providers across the United States. We've partnered with 9 brands to date, and anticipate maintaining a similar trajectory in 2026 and beyond. Mission: We exist to enrich the lives of our people and keep our customers open and prospering. We are nothing without our people, and our service is as non-discretionary and mission critical as it gets. Values: We live our values in every facet of the business: 1) Now. Not Tomorrow; 2) Own the Outcome; 3) Win Together 4) Better Every Day; 5) Love What You Do. The Role: Galaxy is seeking a Director/VP of Sales Enablement and Training to create a Center of Excellence focused on sales execution. The COE's mandate is to help our brands build and execute a sales growth flywheel through three levers: (A) the sale and execution of preventative maintenance agreements and related pull-through work, (B) structured account management and wallet share growth within our existing customer base, and (C) organization-wide lead generation. Importantly, this is not a quota-carrying sales position. Given the importance of local relationships and clear P&L responsibility at the brand level, prospecting and account management team members will continue to reside within our brands and report to existing GMs and brand presidents. The COE will function as an enabler and force multiplier — bringing expertise, coaching, systems, and playbooks to sales execution across all brands. Success in this role hinges on both structure and relationships. This person must be someone our brand presidents, GMs, and field teams genuinely want in their building — a trusted partner who earns influence through expertise, humility, and results, not title or authority. The best candidate will be as comfortable riding in a service truck as presenting to leadership, and will be energized by the diversity of personalities and cultures across our portfolio. The leader will be viewed as a growth partner to our brand presidents, a coach and mentor to our sales teams, and an organic growth driver to our executive leadership team. The Director/VP will have a four-part mandate: • Playbooks and SOPs: Define what "great" looks like across outbound prospecting/PM sales and account management. Codify it into a repeatable, scalable set of SOPs that any Galaxy brand can deploy. This includes target list building and lead sourcing, prospecting cadences and PM value propositions, objection handling and funnel management, customer scoring and expansion triggers, renewal and wallet share growth workflows, and pipeline reporting. Create clear activity benchmarks and output goals at the individual and brand level that Brand Presidents can use to drive accountability, calibrated to territory size, market opportunity, and brand maturity. Define excellence in sales management, including compensation design and execution targets., • Training (The Galaxy Sales Academy): Design and build structured sales training programs, starting with an onboarding program every new prospecting hire completes before going live. The Academy will cover product and industry knowledge, sales methodology, target list building, funnel management, tool proficiency (ServiceTitan, Convex, etc.), field ride-alongs, role-play practice, and a certification gate. Within the first year, expand the Academy to include account management programs, sales leadership development, and ongoing skill-building for tenured team members. The leader will own the curriculum, deliver the training directly in early stages, and evolve the program as the platform scales., • Sales Team Building: Partner with Galaxy's recruiting team and brand leadership to hire the first 1–3 outbound prospecting roles at each brand. This includes defining ideal candidate profiles, writing job descriptions, supporting the interview process, and building the business case that helps brand leaders see dedicated prospecting as an investment in growth. Advise brand leadership on when and how to formalize account management — whether through dedicated roles or by coaching existing team members to sell more effectively into the base. The Director/VP won't own headcount decisions (those belong to brand presidents) but will serve as the expert resource and trusted advisor on all sales hiring and team design. Qualifications: • 7+ years of combined sales and sales leadership experience in a commercial field services environment (commercial doors, fire & life safety, HVAC, mechanical, elevator, electrical, plumbing, or similar). Must have direct personal experience in outbound prospecting, selling service/PM agreements, and growing revenue within an existing customer base through structured account management., • 3+ years leading, hiring, training, and coaching outbound prospecting or business development teams — with a demonstrable track record of building the function, not just inheriting it., • Proven experience designing sales training programs, onboarding curricula, and structured playbooks that have been deployed across multiple locations or branches., • Hands-on experience with field service CRM/software platforms (ServiceTitan preferred) and comfort translating field activity into pipeline data, dashboards, and actionable reporting., • Demonstrated ability to drive change through influence, trust, and collaboration rather than mandate — particularly in decentralized, owner-operator environments where brand autonomy matters., • Exceptional communicator who can coach an entry-level prospecting hire in the morning, advise a brand president at lunch, and present to executive leadership in the afternoon., • Process-driven and data-oriented, with a natural instinct to measure what matters and build systems that scale. We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.

Job Description Title: Authorizations Specialist The Impact You Will Have: Liberty Home Guard is the country’s fastest-growing and best-rated home warranty provider. We are looking for an Authorizations Specialist to join our team in ensuring the accuracy and efficiency of home repair approvals. As an Authorizations Specialist, you will play a key role in reviewing and authorizing repair or replacement services, negotiating with vendors and technicians, and ensuring all claims adhere to company guidelines, ultimately contributing to the satisfaction and timely resolution of our customers' needs. Your duties and responsibilities include but are not limited to the following: * Gather comprehensive home system and appliance malfunction diagnoses from technicians. Employ astute questioning techniques to ensure the accuracy and relevance of the information provided, preventing the authorization of incorrect repairs or replacements and ensuring alignment with approved solutions. * Consistently negotiate with vendors and technicians during every call to secure competitive rates and cost-effective solutions for repair and replacement services, ensuring adherence to pricing guidelines and oaring;btaining necessary approvals. * Employ exceptional communication skills to deliver service via phone, email, live chat, and any other designated communication channels. * Handle both inbound and outbound calls seamlessly, strategically navigating the workflow to ensure effective communication with technicians, customers, and other departments. * Collect a thorough diagnosis, including unit information, part numbers, and the cause of the breakdown. * Authorize estimates within provided guidelines by promptly and accurately issuing approvals for repair or replacement services. * Ensure that repair costs fall within pricing guidelines. * Identifies and resolves customer-technician discrepancies by skillfully navigating designated Slack channels, and escalating requests for additional assistance when necessary. * Place authorization codes on hold as necessary to ensure careful consideration and review before finalizing approvals. * Maintain records of interactions with both customers and technicians, process accounts, and archive documents. * Communicate with professional repair providers to verify various matters, including pricing, services, industry trends, and trade-related issues, in coordination with the Vendor Relations Team. * Ensuring technicians adhere strictly to procedures and terms outlined in our policies. * Provide clear feedback and reprimand technicians who violate company guidelines, to ensure quality standards in customer satisfaction and claim resolution time. * Coordinate with Accounts Payable in processing disputes and investigating problematic situations related to technician errors. * Follow communication procedures, guidelines, and policies, including but not limited to following proper call center and customer service etiquette. * Effectively manage a large amount of calls, approximately 60-80 calls per day. * Evaluate and decide on the most suitable course of action, determining whether repair or replacement is the optimal solution for a unit. * Have thorough knowledge of the terms and conditions of each type of Protection Plan provided by Alphacom’s clients. * Provide feedback to management regarding customer comments to develop ideas for improved services, processes, and procedures. * Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring To The Team: * Negotiation skills * Strong attention to detail and goal-oriented. * Strong analytical, decision-making, and problem-solving skills. * Excellent communication and presentation skills. * Commitment to excellent customer service. * Ability to multitask, prioritize tasks, and manage time effectively. * Excellent phone etiquette and active listening skills. * Flexible, proactive, and self-motivated. This letter agreement supersedes and replaces any prior agreement, representations, or understandings (whether written, oral, implied, or otherwise) between you and the company and constitutes the complete agreement between you and the company regarding the subject matter set forth herein. This letter agreement may not be amended or modified, except by an express written agreement signed by both you and a duly authorized officer of the company. Pay Rate: * $18-$22 an hour based on experience. * This position is in person in our South Brooklyn office Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job Description PATIENT CALL CENTER COORDINATOR WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and emp athetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job DescriptionPosition Description: LOGISTICS COORDINATORDay & Nite is hiring Logistics Coordinators to support our Logistics department. We are a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices. As a Logistics Coordinator, you will be at the heart of our operationscombining customer service, call center support, and dispatch responsibilities to ensure our clients receive timely, professional, and high-quality service delivery. This is a great opportunity for a career-minded individual who is passionate about logistics, thrives in a customer-facing role, and values interdepartmental collaboration. Were seeking someone who can bring energy, professionalism, and precision to every interactionboth internally and externally. Duties and Responsibilities: Act as the front-line representative of our service brands by managing inbound and outbound calls with customers, vendors, technicians, and partners. Coordinate and dispatch field technicians efficiently across a broad geographic region (Eastern Seaboard to West Coast). Leverage companys proprietary DBAnalytical system and third-party portals for service scheduling, job tracking, and performance reporting. Ensure smooth interdepartmental communication and handoffs between service, billing, operations, and technician management teams. Maintain up-to-date and accurate records of service calls, technician availability, and work orders. Monitor real-time technician activities and provide ongoing support to optimize service delivery. Adapt and work seamlessly across various business divisions with a clear understanding of different departmental goals. Assist in troubleshooting scheduling conflicts or service delays with professionalism and a solution-driven mindset.Qualifications: Customer Service Oriented Demonstrates patience, empathy, and problem-solving skills in customer interactions. Excellent Phone Communication Comfortable handling high-volume calls with a clear, professional tone. Organizational Skills Strong attention to detail with the ability to multitask, prioritize, and follow through under tight deadlines. Team Player Collaborative mindset, capable of building positive working relationships across departments. Tech-Savvy Experience with business software systems (e.g., DBAnalytical, CRM platforms) and confident navigating new technologies. Experience in Third-Party Portals Previous experience working with customer/vendor service portals is highly preferred. Flexible and Adaptable Able to shift focus as business needs change and thrive in a fast-moving, service-driven environment.Must Haves:Minimum of 2 years of experience in logistics coordination, customer service, dispatch, or a related roleFamiliarity with multi-division service-based operations is a plusStrong command of English, both verbal and writtenProficient in Microsoft Office Suite and general computer navigationBenefits: Hourly rate based on experience and company growth potential Training & Development Programs Health insurance with generous company contribution Company paid life insurance Dental, Vision, and 401K plan Vacation and sick paid time off Paid holidays $23.00 - $25.00 Hourly

Job Description About Us The Radiator Store is a fast-growing auto parts distributor in Northern New Jersey. We supply automotive cooling, electrical, and exhaust parts to mechanics, body shops, dealerships, and everyday customers. It’s a high-volume, fast-moving environment where accuracy and responsiveness matter. About the Role This is a busy call center position. You’ll spend your day on the phone—typically 80–120 inbound calls—helping customers with pricing, availability, and delivery timing. Many of our customers rely on us to keep their businesses running, so speed and accuracy aren’t optional. You’ll make outbound calls to follow up on quotes, help turn inquiries into orders, and build relationships with repeat wholesale customers. Some conversations are quick and easy; others require patience, problem-solving, and a calm approach under pressure. If you don’t like being on the phone most of the day or juggling multiple tasks at once, this is not the position for you. What You’ll Do • Handle a high volume of inbound calls (80–120 daily), • Provide clear, accurate info on pricing, inventory, and delivery, • Support wholesale accounts and build repeat customer relationships, • Make outbound follow-ups on quotes and open orders, • Enter orders and customer data quickly and accurately, • Communicate customer issues and feedback to the team What This Job Is (and Isn’t) • Is: Fast-paced and performance-driven, • Is: Repetitive at times, especially with common questions, • Isn’t: A low-volume or slow-paced customer service role, • Isn’t: Just “answering phones”—you’re expected to think, solve, and follow through What We’re Looking For • Prior call center and/or customer service or sales experience (required), • 100% reliable attendance and dedication—this role depends on showing up every day and being on time, • Strong communication skills—you can be clear, direct, and helpful, • Fast and accurate data entry/computer skills, • Ability to multitask without losing attention to detail, • Positive attitude and willingness to learn quickly, • Knowledge of cars, auto parts, and the automotive industry experience, • Willingness to be flexible with schedule and support, includes rotating Saturdays What You Get • Immediate hands-on training—we’ll teach you the products and systems, • A steady, high-energy work environment where your effort shows, • Hourly pay plus bonus incentives (spiffs), • Opportunity to grow into a leadership role (as applicable) The Bottom Line This is a solid opportunity if you want to learn the auto parts distribution business from the ground up and aren’t afraid of a high-volume workload. If you’re reliable, quick on your feet, and willing to put in the effort, you’ll have room to grow here. If this sounds like you, apply today. We are an Equal Opportunity Employer and maintain a clean, drug- and smoke-free workplace.

Job Description About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. About the role We are looking for a highly motivated and analytical SDR Manager to lead our growing SDR team. This individual will be responsible for managing and scaling our outbound pipeline generation efforts while coaching and developing a high-performing team of SDRs. This is a high-impact role that will sit at the center of our go-to-market motion. You will work closely with Sales, Marketing, and Revenue Operations to refine our outbound strategy, improve conversion rates, and ensure the SDR team consistently generates qualified pipeline as we continue expanding our presence. What you’ll work on Every day is different, but here’s an example of the kind of things you’ll work on. You will: * Manage, coach, and develop a team of SDRs responsible for generating qualified meetings and pipeline * Build and optimize outbound prospecting strategies across target accounts and verticals * Partner closely with AEs to create targeted outbound campaigns (content, events,webinars and market-driven outreach) * Develop and refine SDR playbooks, messaging frameworks, and outreach cadences * Monitor and improve key SDR performance metrics including activity levels, meeting conversion rates, and pipeline generated * Work with RevOps to build reporting, forecasting, and performance dashboards * Support SDR career development through training, call reviews, and regular coaching * Assist the growth team with operational initiatives such as reporting, systems management, and process improvements * Help evaluate and manage the external tech tools used across Sales and Marketing teams * Stay up to date with the key dynamics shaping the US Leveraged Finance, Private Credit, and Structured Finance markets About You This role will be a great fit if you have: * Prior experience managing an SDR/BDR team(s) or leading sales development functions. Ideally 2+ years management experience. * 4+ years of experience in sales development, pipeline generation, or related go-to-market roles * Strong experience with outbound prospecting strategies and pipeline generation * Experience working with Salesforce (or other CRM systems), Salesloft, Gong, Hubspot, lead generation platforms, and Excel/G Suite * Demonstrated ability to coach and develop high-performing SDRs * Ability to analyze large volumes of data, draw insights, and present clear recommendations * Excellent organizational and multitasking abilities with strong attention to detail * Strong understanding of modern sales development techniques and strategies * Ability to prioritize tasks, manage time effectively, and meet deadlines * High level of initiative and a strong desire to build and improve scalable processes Our benefits We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance * Competitive Salary: $110,000-$130,000 + bonus * Equity options * 401(k) (9fin pay 3%, employee contributions are uncapped) * Private Health Insurance, with Dental and Vision * Paid sick leave * Disability Insurance (New York) Time off * 25 vacation days per year * Local public holidays (with the ability to exchange them for alternative days) * Hybrid working model, for this role we’d ask you to be in office regularly 2-3 days per week * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * AI experimentation budget of $1,000 per employee to trial AI tools * Bi-annual team socials * Summer and Winter company-wide social events A note from the hiring manager "We're at a real inflection point, the US business has grown exponentially since launching in early 2023, quickly becoming the most favored tool in the space. We’ve built a great culture and are looking to expand the US team in the coming months. Any individual who buys into our mission, shares our values and isn't afraid to learn quickly has a place at 9fin". — Oliver Cardozo, Head of US Sales 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance If the thought of engaging strangers, igniting curiosity, and driving growth excites rather than intimidates you, keep reading. Were looking for fearless communicators who see opportunity in every conversation. About Us Were Unblindeda thriving movement revolutionizing influence through integrity, committed to accelerating success across organizations worldwide. Were driven, passionate, and looking for high-performers. About You • Charismatic communicator who builds instant trust and excitement., • Persistent, resilient, and thrives in a high-energy, fast-paced environment., • Passionate about turning cold leads into engaged prospects., • Growth-oriented and open to rigorous training and constructive feedback. Responsibilities • Initiate outbound calls to introduce Unblindeds transformational programs., • Quickly establish rapport, clearly articulating our unique value., • Set meetings and shared experiences showcasing the power of Integrity-Based Human Influence., • Regularly refine your sales approach through intensive, industry-leading training. Benefits • Base salary with generous commission and residual income opportunities., • Professional growth under mentorship from top-tier influencers., • Clear career advancement based on performance. Qualifications • Previous success in outbound sales, telemarketing, or call-center environments., • Exceptional interpersonal and persuasive communication skills., • Commitment to personal growth and resilience in a rapidly changing landscape.If youre ready for the challenge and rewards, lets connect. Apply Today and unlock your sales mastery.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance What Youll Do Attract for new opportunities by making outbound calls to prospects who may not know we exist yet. Spark genuine interest and curiosity, turning guarded strangers into open-minded listeners. Link our unique value proposition to each prospects pain points, dreams, or ambitions. Book appointments and group experiences that let people see what they dont seefaster, better, and with a lot more fun. Refine your craft with real-time feedback from leadership whove mastered Hello to Yes. What Youll Get A base salary plus commissionmeaning youre compensated for both stability and performance. Residual income potential that rewards consistency and growth. A front-row seat to some of the most cutting-edge influence training on the planet. Room to scale your career as quickly as you can demonstrate results. World class training from masters on how to go from hello to yes. Who You Are Youre intellectually and emotionally smart, empathetic, fun, funny, quick-witted, and unstoppable when facing challenges. You can handle high-volume calls like a championturning cold opportunities to warm through your ability to create connection and articulate massive value. Youre not just on the phone making dials; youre an integral force behind our missionhere to cause impact and change for others. Youre eager to grow, can handle feedback with poise, love a fast-paced environment, and are committed to mastery. If you enjoy laughing at yourself, pushing the pace, and inspiring others to do the same, youll fit right in. Are You Up for the Challenge? If the thought of calling up a total strangersomeone whos never heard of yousounds exhilarating (not terrifying), and if the possibility of earning uncapped income has you more excited than anxious, then you may be the right fit for us. But fair warning: if youre not prepared to run at full speed and laugh a little along the way, this is NOT for you. Qualifications Who You Are at Your Core: Experience with Action: Youve thrived in outbound sales, telemarketing, or call-center roles where consistent action creates meaningful outcomes. Influence-Driven Communicator: You dont just speakyou create trust, connection, and possibility in every conversation. Growth-Minded Leader: You embrace challenges as stepping stones, knowing rapid change is where breakthroughs happen. Heart-Centered: You lead with empathy and care, driven by the impact you leave on others. Integrous: You live by your word, even when its inconvenient, knowing integrity is the foundation of all success. Mission-Driven: You have an unshakable belief in the mission and value of Unblinded and the lives it transforms. Passionate About Growth: Personal development isnt just a side pursuitits your fuel. Youre relentlessly committed to evolving into your best self and helping others do the same. Why You Might Say No You prefer a quiet routine, clocking in and out without big ambitions. You dont get energized by talking, connecting, and solving. Growth and learning are nice ideas, but youd rather keep things as they are. Join Us If Youre Ready to Step into Mastery It wont be easy, but real impact never is. Were building a movement of integrous, like-minded leaders committed to making the world a better placeone conversation, one moment of influence at a time. If this speaks to you, lets talk. If it doesnt, no hard feelingsbut this isnt the place for mediocrity. Were seeking exceptional individuals who see the world not just as it is, but as it can bepeople who act with integrity, heart, and mastery. Apply today and discover what it means to truly SEE WHAT YOU DONT SEEabout yourself, others, and the future you can create.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time. By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions. This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services. Role Overview Epicured is seeking Social Care Navigators (Fully Remote) to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services. In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps. This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs. Key Responsibilities * Conduct high-volume outreach and screening for Medicaid members under the NY Section 1115 Waiver, including assessing eligibility and identifying appropriate next steps * Utilize a virtual contact center platform (Five9) to manage inbound/outbound member interactions and meet daily activity expectations * Complete member screening workflows and navigate eligible members to Epicured nutrition services and other internal/external support resources * Document screening outcomes, member eligibility status, outreach attempts, case notes, and referral outcomes accurately within required technology platforms * Support members by providing clear and accurate information related to services they may qualify for and how to access them * Collaborate with internal teams and/or program partners to ensure smooth handoffs and follow-through for members with complex needs * Maintain high attention to detail, confidentiality (HIPAA), and adherence to established workflows and compliance standards * Attend scheduled trainings, meetings, and performance check-ins as required * Perform additional duties as assigned in support of program operations and member success Qualifications * High School Diploma, HSE, or GED required; Fluent in Spanish required * Experience with high-volume outbound calls, member outreach, customer service, patient intake, or call center environments * Working knowledge of Medicaid, healthcare benefits, and/or social care services (preferred) * Familiarity with community resources and social service programs to support members with health-related social needs (preferred) * Ability to work collaboratively in a team environment while also managing independent workflows * Proficiency in operating computer software and comfort using technology platforms for documentation and tracking Schedule Requirement: * Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs) Preferred Qualifications * Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience * Experience supporting members with complex needs through structured screening and referral processes * Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean * Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred) Compensation & Benefits * Salary Range: $20–$22/hour, commensurate with experience * Benefits include: * 401(k) * Health, Dental, and Vision insurance * Meal discounts Equal Employment Opportunity Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please email .

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator (Remote) to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities * Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards * Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines * Schedule and support completion of non-clinical assessments and ensure timely follow-up * Provide navigation to medically tailored nutrition services and other HRSN supports * Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners * Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems * Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery * Respond to member inquiries related to services, participation, and billing coordination * Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications * High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. * Experience working in a virtual contact center environment (Five9 preferred) * Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred * Strong communication, documentation, and organizational skills * Ability to manage high-volume interactions in a compliance-driven environment * Bilingual (English/Spanish) preferred Preferred Qualifications * Experience in healthcare, care coordination, or patient navigation. * Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). * Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. * Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits * Hourly Rate: $20.00–$22.00/hour (based on experience) * Benefits include: * Health, Dental, and Vision Insurance * 401(k) * Paid Time Off (PTO) * Employee meal discounts * Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email .

Job Description Stuut is transforming accounts receivable for B2B companies—making collections smarter and faster for companies that have historically relied on manual processes that are labor intensive and costly. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets. We're backed by top-tier investors including a16z, Khosla, Activant, 1984 Ventures and Page One. The Role Voice Telecommunication is a critical channel for accounts receivable. Customers pick up the phone. Agents need to call. Transfers need to work. Voicemails need to land. We are building AI agents that do real work across collections, cash application, disputes, customer communications and the phone is where much of that work happens. We're hiring a Lead Voice Infrastructure Engineer to build the foundation for AI-driven voice at Stuut. You'll work closely with our engineering, product, and go-to-market teams to design and operate the voice infrastructure that powers production phone interactions at scale. This role sits at the intersection of telephony infrastructure, realtime voice systems, AI voice agents, and finance workflows. We are looking for someone who has real depth in telephony, can build distributed systems that hold up under production pressure, and understands that infrastructure decisions shape product outcomes. You will own the systems that determine whether calls connect, transfers complete, and business results get measured. This is the first dedicated voice infrastructure hire at Stuut. You will define how we build this. What You’ll Do * Design, build, and operate telephony services that manage phone numbers, SIP trunks, carrier integrations, and call routing at scale * Develop reliable signaling and media systems that bridge traditional telephony with realtime voice infrastructure and AI pipelines * Build and improve core voice workflows: outbound calling, inbound routing, warm transfer, voicemail handling, DTMF interaction, and human handoff * Work closely with speech and AI systems across STT, TTS, turn-taking, interruption handling, and agent orchestration * Improve call quality, latency, reliability, and debuggability across the voice stack * Build internal APIs and platform primitives that make voice capabilities accessible to product and engineering teams * Instrument voice workflows so we can measure business outcomes: answer rates, transfer success, voicemail outcomes, and resolution rates * Work with carriers and external vendors to expand coverage, improve routing performance, and handle regulatory or operational requirements * Dive into production issues when needed, including packet captures, signaling traces, vendor debugging, and incident response You Might Be a Fit If You… * Are a strong senior software engineer with experience building distributed backend systems * Have meaningful experience with telephony systems: SIP, RTP, PSTN connectivity, trunks, number provisioning, or call routing * Are comfortable working on realtime media systems where latency, reliability, and observability matter * Can debug across layers, from APIs and backend services down to protocols, signaling flows, and packet-level issues * Think beyond code and understand how infrastructure decisions affect product behavior, developer experience, and end-user trust * Are pragmatic, hands-on, and able to move between architecture and direct execution * Have experience with WebRTC, realtime media platforms, or speech systems (streaming STT, TTS, turn detection, conversational voice agents) * Have worked with contact center workflows, IVR systems, or enterprise telephony integrations * Have experience with Go, Python, C, or C++ * Are excited about building the infrastructure that will define AI-powered business communication over the next decade Compensation * Top-of-market salary and equity package * Benefits (for U.S.-based full-time employees) * Medical, dental & vision insurance coverage for you * 401(k) & Match * Equity * Flexible PTO * Parental Leave Compensation Range: $185K - $250K

Job Description PATIENT CALL CENTER COORDINATOR - FULLY REMOTE IN LEIGH HIGH VALLEY, PA WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and empathetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Work collaboratively & courteously with all other departments to ensure a positive patient experience ▪ Perform various administrative functions and other duties/projects as assigned WHAT YOU'LL NEED TO SUCCEED • Spanish Speaking Preferred, but not required, • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer fantastic benefits and PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and empathetic people to join our team. You’ll answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment. OUR EXPECTATIONS OF YOU Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system. Forward calls to appropriate practice/department for additional follow-up, information or resolution. Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner. Answer inquiries by researching, locating, and providing relevant information. Maintain patient privacy by adhering to all applicable HIPAA regulations. Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager. Handle making outbound calls to schedule patients upon request. Work collaboratively & courteously with all other departments to ensure a positive patient experience. Perform various administrative functions and other duties/projects as assigned. WHAT YOU'LL NEED TO SUCCEED Previous customer service experience– Able to manage difficult or emotional customer situations You are able to focus on solving conflict, not blaming, and maintain confidentiality You’re a problem solver and a team player with exceptional communication skills Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR) Prior inbound/outbound call center and telephone experience preferred High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities * Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards * Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines * Schedule and support completion of non-clinical assessments and ensure timely follow-up * Provide navigation to medically tailored nutrition services and other HRSN supports * Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners * Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems * Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery * Respond to member inquiries related to services, participation, and billing coordination * Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications * High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. * Experience working in a virtual contact center environment (Five9 preferred) * Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred * Strong communication, documentation, and organizational skills * Ability to manage high-volume interactions in a compliance-driven environment * Bilingual (English/Spanish) preferred Preferred Qualifications * Experience in healthcare, care coordination, or patient navigation. * Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). * Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. * Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits * Hourly Rate: $20.00–$22.00/hour (based on experience) * Benefits include: * Health, Dental, and Vision Insurance * 401(k) * Paid Time Off (PTO) * Employee meal discounts * Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email .

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Competitive Compensation, • Great Work Environment American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed. What We Offer: • Hourly pay plus Top-tier commissions:, • Warm inbound & outbound leads no cold calling, • Training + Licensing Support (if unlicensed), • CRM & Dialer system, • Career growth into team leads and managersResponsibilities:, • Make outbound and take inbound calls to Medicare-eligible individuals, • Educate clients on Medicare Advantage, Med Supp, and Part D options, • Use our CRM to manage leads and track client interactions, • Maintain CMS compliance and complete scopes of appointment, • Enroll clients into plans that meet their healthcare needsQualifications:, • Sales experience (phone sales preferred), • Health insurance license (preferred, not required), • Willing to complete licensing and AHIP certification, • Strong communicator with the ability to build rapport fast, • Motivated, coachable, and goal-orientedSchedule:, • Monday to Friday: 9:00 AM 6:00 PM EST, • Saturdays optional during AEP (Annual Enrollment Period)Location:, • In-office in Secaucus, NJReady to Join One of the Fastest Growing Medicare Teams in the Country? Apply today and start your journey toward a 6-figure career in Medicare sales. Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $20.00 per hour plus commission Expected hours: 40 per week Monday thru Friday 9 am to 5 pm est Benefits: • Paid time offSupplemental Pay:, • Bonus opportunities, • Commission payAbility to Commute:, • Secaucus, NJ 07094 (Required)Ability to Relocate:, • Secaucus, NJ 07094: Relocate before starting work (Required)Work Location: In person

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Schedules appointment requests. Indicates special needs as needed., • Communicates insurance participation, financial responsibility, and time of service policy to the patient population., • Obtain patients’ insurance and demographic information and ensure all obtained information is registered in EPIC., • Performs insurance verification and interprets responses. Informs patient of insurance requirements for services provided. Escalates cases for resolution as appropriate., • Helps identify and document trends., • Escalate issues/cases to Supervisor/Manager for resolution., • Supports and participates in a collaborative team-oriented environment. Facilitates team discussions about complex patient scheduling needs., • Takes ownership of resolving scheduling conflicts and communicates with the management team and care providers to resolve scheduling issues., • Collects pre-registration information to address outstanding Epic work queue accounts., • Performs outbound calls to perform Epic referral scheduling., • Ensures processing of requested record collection for patients and correspond with internal parties., • General faxing, filing, and mail sorting., • Contribute to the team by providing support and backup coverage as needed., • Works on escalated cases with higher complexity as assigned. Manage complex cases and troubleshoot as needed., • Helps to mentor other Specialists to resolve complex issues/cases. Escalated such cases to Supervisor for resolution. Ensures remedy is executed successfully., • Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information., • Provide suggestions and recommendations to improve workflow, communication, and overall protocols in an effort to better serve the needs of the patients and department., • High School Diploma or the equivalent required., • Minimum of 3 years of relevant experience including proficiency in medical terminology. The incumbent must demonstrate a strong proficiency in a wide range of scheduling complexity and related workflows., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations., • Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings., • Excellent verbal and written communication skills including interpersonal skills, • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Associates Degree or higher preferred., • Prior high volume customer service experience in a call center environment is preferred. Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. Company DescriptionAt 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.At 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle.\r\n\r\nWe are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.