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Job Title: Healthcare Consultant I – MTM Ops Nurse (RN) Pay rate: $34.13 an hr Location: Remote (U.S.) — must reside in an eligible Nurse Licensure Compact (NLC) state (see eligibility below) Job Type: Contract to hire Start date: 7/6/26 Openings: 4 Schedule: Monday–Friday, 8-hour shift starting 9:00 AM ET (8:00 AM CT) Training: 8:00 AM–4:30 PM CT for ~2 weeks (mandatory) Overview We are hiring Remote MTM RNs to deliver telephonic Medication Therapy Management (MTM) services that improve member outcomes. In this role, you’ll complete comprehensive medication reviews, identify medication-related problems, and coordinate solutions through member and prescriber communication. What You’ll Do Perform telephonic comprehensive medication reviews (CMRs) and complete full medication reconciliations Identify, document, and help resolve medication-related problems Communicate recommendations to members/caregivers and prescribers (verbal + written) Create a clear patient-friendly summary (“patient takeaway”) after each interaction Prepare/fax prescriber materials to support resolution of medication issues Use behavioral interviewing/motivational interviewing techniques to drive engagement and outcomes Build strong relationships with internal teams and external providers Required Qualifications Active RN license and Compact (NLC) eligibility in your state of residence (license must be active/in good standing) Associate’s Degree in Nursing (BSN preferred) 2+ years related nursing/clinical experience Strong comfort with high-volume telephonic work (back-to-back calls) and documentation during calls MTM delivery experience (depth matters—CMR experience strongly preferred) Preferred MTM experience using OutcomesMTM Connect Case Care Management Certificate Strong chronic disease knowledge (guideline-driven recommendations, preventive care, health promotion) Remote / Workspace Requirements (Must Have) Dedicated quiet workspace (HIPAA compliant; no distractions) Hard-wired internet connection (candidate provides ethernet cord + surge protector) Ability to provide proof of internet upload/download speeds State Eligibility (Important) Must live in a participating Compact Licensure state. Excluded states: CA, NY, IL, MA (awaiting implementation), MI, MN, AK, HI Application Instructions (Please read) To be considered, please ensure your resume includes: City + State at the top of the resume Screenshot of internet upload/download speeds placed at the top of the resume Screenshot of RN license + proof of Compact (NLC) eligibility placed at the top of the resume 2–3 sentences describing your call center/telephonic experience (inbound/outbound, tools used) 2–3 sentences describing your MTM experience (and any chronic disease certifications, e.g., diabetes educator) Benefits Benefits available to full-time employees after 90 days 401(k) with company match available after 1 year of service

A-Line Staffing is now hiring an Insurance Verification Coordinator II – Durable Medical Equipment (DME) / Medical Insurance Verification Specialist (Remote) . This is a remote healthcare insurance verification role focused on DME (Durable Medical Equipment), insurance eligibility verification, prior authorizations, and payer communication . If you are searching for jobs such as: Insurance Verification Specialist Medical Insurance Coordinator Prior Authorization Specialist DME Insurance Verification Representative Healthcare Call Center Insurance Verification Jobs This role may be a match for your experience. Compensation & Benefits $18.00 per hour paid biweekly (W2) Full-time benefits available after 90 days (medical, dental, vision, life, short-term disability) 401(k) with company match after 1 year (eligibility requirements apply) Job Overview (Insurance Verification / DME / Healthcare Remote Role) Contract position with potential to convert to permanent based on attendance, performance, and business needs Full-time schedule: 40 hours/week, 8:30 AM – 5:00 PM ET Overtime required periodically, including up to 2 Saturdays per month Primary focus: outbound insurance verification calls to health insurance payers for Durable Medical Equipment (DME) orders DME (Durable Medical Equipment / Medical Supplies) experience is required Key Responsibilities (Insurance Verification / Medical Billing / Prior Authorization) Verify and document new patient insurance coverage for Durable Medical Equipment (DME) orders Re-verify patient eligibility and insurance benefits for repeat medical supply orders Contact insurance carriers (payers) to verify coverage, benefits, and eligibility Submit and request prior authorizations as required by insurance guidelines Use HIPAA-compliant systems, payer portals, and outbound phone calls for verification Communicate insurance coverage and eligibility details to internal billing and sales operations teams Communicate with patients regarding insurance benefits and financial responsibility for medical supplies Review and interpret insurance and medical billing documentation and guidelines Maintain daily production tracking and submit required performance logs Required Experience & Skills (Insurance Verification / DME / Healthcare) High School Diploma or GED required 1+ year experience in medical industry, healthcare call center, insurance verification, or customer service Durable Medical Equipment (DME) experience is required Ability to perform outbound insurance verification calls to health plans/payers Ability to read and interpret medical supply documentation, insurance guidelines, and technical procedures Strong attention to detail, accuracy, and production performance (approx. 1 verification every 9–11 minutes) Must meet attendance requirements for first 90 days 1–2 years related experience or equivalent combination of education and experience Preferred Experience Insurance Verification Specialist experience (calling payers directly) Prior Authorization Specialist or prior auth workflow experience Medical billing, DME billing, or healthcare reimbursement experience Experience with eligibility verification systems, payer portals, or healthcare CRM tools Background in Durable Medical Equipment (DME) companies or medical supply organizations JOB ID 169526

We are seeking a reliable and customer-focused Remote Call Center Representative to join our team. In this role, you will handle inbound and/or outbound calls, assist customers with questions or concerns, provide product and service information, document interactions accurately, and maintain a high level of professionalism.

Job Title: Patient Support Specialist Job Location: Whippany, NJ 07981 Job Duration: 4-6 + Month (High Possibility with Extension or conversion for Full time) Schedule : (Multiple Shifts) Mon - Fri , 08:00 AM – 04:30 PM Mon - Fri , 10:00 AM – 06:00 PM Mon - Fri , 11:30 AM – 08:00 PM Pay Range: $18 - $20.90/hr on W2. About the Role · The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing patient healthcare support services that enable access to prescription medications. This role involves direct interaction with patients, physicians, and pharmacies to support client copay assistance programs. · As part of a highly concierge, “white glove” service team, you will guide patients through the entire support process by providing program information, eligibility assistance, reimbursement support, and an exceptional customer experience. This position is ideal for someone with strong empathy, communication skills, and experience in healthcare or case management environments. Key Responsibilities · Handle inbound and outbound calls with patients, physicians, and pharmacies regarding access to care and reimbursement support. · Provide outstanding customer service with a strong focus on empathy and patient experience. · Assist patients with program enrollment, eligibility verification, claims support, and medication access. · Escalate issues appropriately and collaborate with internal teams such as Program Management, IT, and Contact Center Operations for resolution. · Process claims and administrative tasks as needed based on business requirements. · Support additional departmental tasks including mail sorting and claims processing. Qualifications · 1+ years of healthcare, patient support, case management, or high-volume contact center experience. · Experience with pharmacy benefits, healthcare insurance, and/or medical billing. · Familiarity with Third-Party systems such as SelectRx, Pro-Care, or FSV. · Experience using call center platforms such as Five9, In-Contact, or similar systems. · Bilingual in English and Spanish is a plus. Skills & Competencies · Excellent verbal and written communication skills. · Strong customer service mindset with high emotional intelligence and empathy. · Ability to explain information clearly and effectively. · Strong problem-solving and critical-thinking abilities. · Adaptable and able to manage changing situations effectively. · Detail-oriented with strong organizational skills.

Title: Telesales Engagement Agent/Health Insurance Agent Duration: 2+ Months Shift: Flexible to work 8-hour shifts Monday to Sunday from 8:00am to 10:00pm as per EST (or as business demands). (5 days/40 hours per week) Location: Remote Job Description: The Telesales Engagement Agent is a sales and engagement role that will focus member engagement campaigns and selling health and ancillary products through inbound/outbound calls. The Telesales Engagement Agent is responsible for communicating specific messaging on various engagement campaigns throughout the year. As directed, the Telesales Engagement Agent may also engage in sales. When selling, they are responsible for reaching the decision maker, completing the needs and analysis, and converting that prospect to a member. This position requires the use of multiple systems to analyze customer records and submit accurate data in our Customer Relationship Management tool. Additionally, this position will focus on managing the lead list of appropriate products. Responsibilities: The essential functions listed represent the major duties of this role, additional duties may be assigned. Engagement Facilitate member outreach on specified engagement campaigns throughout the year via inbound and outbound calling, documenting call outcomes accurately in the CRM. Drive member engagement by educating the member on plan specific benefits, encouraging plan utilization, and ensuring members are paying premiums on time . Work outbound campaigns off manual lists from management or through the automated telephonic system. Answer questions and make changes to existing policies as needed. Deliver best-in-class customer experience and ensure ongoing satisfaction and customer retention. Encourage member contact by offering scheduled call-backs as necessary. Demonstrate business demeanor and professionalism through clear and effective and actionable communication (verbal, written and listening skills). Ability to apply patience and empathy while adjusting your communication style to match that of the customer. High commitment to accuracy, high quality and detail-oriented work. Sales Generate new customer sales and maintain existing members via qualified inbound calls/outbound for multiple products. Generate Sales for all health segments including Ancillary. In addition to other lines of business as required. Manage the customer lifecycle which includes Acquire, Welcome, Engage, Retain, and Re-sell. Responsible for A Sales Quota for Health and Ancillary products. Sales agents are required to work their Book of business, including leads, open opportunities, and additional cross sales opportunities to maximize sales and follow up with customers. Maintain regular contact with clients, for follow up buying decision and retention. Answer questions and make changes to existing policies as needed. Respond to customer inquiries regarding product offerings and product changes. Solicit cross-selling opportunities from existing and new customers. Deliver best-in-class customer experience and ensure ongoing satisfaction and customer retention. Identify and overcome buying obstacles from new customers and existing members. Drive growth by exceeding sales goals and objectives as established by the management team which includes new sales and retention. Exceed all company and client driven metrics for sales revenue, retention rates, quality, compliance, and service level. Compliance Strive to resolve customer issues on the first call and log information related to those calls. Follows compliant sales and engagement scripts, and compliant procedures. Researches and resolves disputes and problems within established guidelines. Completes, processes, and maintains applicable paperwork and records. Education & Experience: High school diploma or GED 0-1 years related work experience. Licenses/Certification Details Active Resident state Health insurance license and Florida state Health license required. Additional Required Qualifications: Excellent verbal and written communication skills, including well developed interpersonal skills. Experience using computers and navigating among multiple systems and screens. Typing skills. Experience working independently and as part of a team. Demonstrated written and oral communication skills. The ability to work flexible schedules including evenings, weekends and holidays. Experience with listening and relating key information to comparable selling situations to apply appropriate responses and actions. Additional Preferred Qualifications: Call center experience. Experience working in a remote environment. Experience as a TeleSales agent. Bilingual (Spanish/English) preferred.

Pharmacist Operations Advisor {170457} List of job description. Pharmacist Operations Advisor Remote Work From Home Must hold an active pharmacist license in that state Full Time(contract) Compensation $53.00-$56 Schedule Shift: Business Hours are 7am - 8pm EST Monday - Friday and 7am - 430pm EST Sat and Sunday. Set Rotation. Training schedule, being available M-F from 9am-5:30pm EST for the first 8 weeks, with no vacation planned. Position Overview Join a dynamic clinical team supporting a specialized Pharmacy Advisor program focused on improving outcomes for patients with chronic conditions. This role offers the opportunity to directly impact patient health through education, adherence support, and collaboration with providers using innovative tools and engagement strategies. What You Will Do Provide consultation and education to patients regarding disease states and medication therapies Conduct outbound and inbound calls to support adherence and optimize treatment outcomes Partner with patients to address barriers to medication adherence and overall care Collaborate with prescribers and internal teams to evaluate therapy needs and recommend solutions Utilize advanced systems to identify patients for targeted clinical interventions Apply behavioral modification and motivational interviewing techniques to improve outcomes Maintain accurate clinical documentation and ensure compliance with pharmacy regulations Participate in ongoing program development, process improvements, and training initiatives What We Are Looking For 1 plus year of experience in retail, long term care, hospital, PBM, or pharmacist to patient consultation Experience supporting patients with chronic conditions such as diabetes preferred Strong knowledge of drug utilization review and pharmacy regulations Excellent patient consultation and customer service skills Strong written and verbal communication skills Comfortable working with multiple systems and learning new technologies Highly organized, flexible, and patient focused mindset Work Environment Remote work from home role Fast paced, high volume call center environment Safety sensitive position Tdavis@alingstaffing.com 469-342-1411 .

A-Line Staffing is now hiring Patient Accounts Receivable Representative (EOB/Collections). This role is remote. If you are interested in this Patient Accounts Receivable Representative (EOB/Collections) position, please apply to this posting. Patient Accounts Receivable Representative (EOB/Collections) Compensation $17.00 per hour paid biweekly Benefits available to full-time employees after 90 days of employment 401(k) with company match available after 1 year of service (on eligibility dates) Patient Accounts Receivable Representative (EOB/Collections) Highlights Contract assignment (W2); potential to hire permanently based upon attendance, performance, and business needs Schedule: Monday–Friday, 8:30 AM – 5:00 PM Remote-capable (must have reliable, functioning internet) Important: Candidate must be able to read an Explanation of Benefits (EOB) Patient Accounts Receivable Representative (EOB/Collections) Responsibilities Review open patient account balances for accuracy Place outbound calls to collect payments and/or set up payment plans Investigate patient billing inquiries and communicate findings clearly Support/answer inbound patient calls as needed Document actions taken and billing status thoroughly in patient accounts Understand and follow Medicare guidelines and payer requirements Identify trends/issues and communicate potential resolutions to leadership Complete internal notes/tasks as assigned Maintain production and quality expectations for the department Patient Accounts Receivable Representative (EOB/Collections) Requirements High School Diploma or GED Minimum 1 year of outbound patient collections experience (medical/healthcare environment) Ability to read and interpret EOBs and understand denial reasoning Strong verbal/written communication and customer service (ability to de-escalate) Comfortable navigating multiple systems while maintaining data accuracy Moderate Excel skills and general PC proficiency Attendance is mandatory for the first 90 days Patient Accounts Receivable Representative (EOB/Collections) Preferred Qualifications Call center / outbound dialer experience Experience with insurance follow-up, denials, and patient billing questions Strong organization, time management, and prioritization skills Ability to work independently in a remote environment If you think this Patient Accounts Receivable Representative (EOB/Collections) position is a good fit for you, please apply to this posting! JOB ID 169930

Contract- 06 months contract with higher extension possibilities Training: 08:00 AM - 04:30 PM CST M-F (no time off permitted during training) Schedule Times: This position follows a standard 8.5-hour workday The permanent schedule will be determined based on business needs after training is completed . Position Summary The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc., providing professional and courteous phone assistance to all callers through the criteria-based prior authorization process. Maintains complete, timely, and accurate documentation of reviews. Transfers all clinical questions, escalations, and judgment calls to the pharmacist team. The Tech I will also assist with other duties as needed, including but not limited to: Outbound calls Reviewing and processing Prior Authorizations received via fax and ePA Monitoring and responding to inquiries via department mailboxes Other duties as assigned by the leadership team Key Responsibilities / Duties Take incoming calls from members, providers, pharmacies, etc. Provide professional and courteous phone assistance to all callers. Support the criteria-based prior authorization process. Maintain complete, timely, and accurate documentation of: Reviews, Approvals and Denials. Transfer all clinical questions and judgment calls to the pharmacist. Assist with outbound calls as needed. Review and process Prior Authorizations received via fax and ePA. Monitor and respond to department mailboxes. Perform additional duties as assigned by leadership. Experience Requirements Minimum 2 years of experience in a high-volume call center (healthcare or PBM/prior authorization-related preferred). Minimum 1 year of experience as a pharmacy technician coordinating activities in an administrative support function. Minimum 2 years of customer service experience in a high-volume environment; preferably in Healthcare, Social services, or Similar service positions Education Requirements A Verifiable High School Diploma or GED is required. Licenses / Certifications Pharmacy Technician license (active and no restrictions). National pharmacy technician certification or certification/licensure per state regulations.

Job Order: *Pharmacy Tech Client: CVS (Woonsocket, RI – remote role ) Openings: 40 Start date: 07/13/26 Work Location: Remote (anywhere in the U.S.) — must be able to work Central Time (CST) hours Employment Type: W2 contract ( Contract-to-hire ) Pay Rate: $20.00/hour Schedule: 40 hours/week (standard 8.5-hour workday) The Pharmacy Technician I (Prior Authorization) takes inbound calls from providers, pharmacies, members, etc., and provides professional, courteous assistance through a criteria-based prior authorization process. You will document interactions accurately and escalate clinical/judgment questions to the pharmacist team . You’ll also assist with additional workflow needs such as outbound calls , processing prior authorizations received via fax/ePA , and responding to inquiries through department mailboxes. Training & Schedule Details (CST Required) Training: 07/13-08/31/2026 8a-4:30pm CST M-F (no time off permitted during training) Schedule Times: This position follows a standard 8.5-hour workday Permanent schedule will be determined based on business needs after training is completed. Candidates must be comfortable working CST working hours while living anywhere in the U.S. Key Responsibilities Handle high-volume inbound calls and provide accurate prior authorization support Maintain complete, timely, accurate documentation Transfer clinical questions/escalations to the pharmacist team Support additional tasks: outbound calls, fax/ePA processing, mailbox monitoring Navigate multiple systems while completing data entry efficiently Required Qualifications Active Pharmacy Technician license (no restrictions) OR national pharmacy technician certification (or state registration/certification/licensure per state regulations) Strong customer service skills (verbal and written) Advanced computer skills (word processing, spreadsheets); comfort working across multiple applications Familiarity with medical terminology and coding (preferred/expected) Experience Prior authorization / PBM experience preferred High-volume call center experience strongly preferred (job notes emphasize 2+ years as ideal—please make this clear on the resume if applicable) Remote Work Requirements (Must Have) A HIPAA-compliant, distraction-free workspace (separate area, no interruptions) Wired internet meeting 25 Mbps download / 3 Mbps upload minimum Ability to sit and stay focused for the full shift without interruptions Ability to provide: Internet speed test screenshot License/certification screenshot

Customer Service & Sales Representative About the Role We are seeking a motivated and people-oriented Customer Service & Sales Representative to join our growing team. This role combines customer support, relationship building, and sales execution to deliver an exceptional customer experience while helping drive company growth. The ideal candidate is energetic, professional, and confident communicating with customers in both service and sales-focused conversations. If you enjoy working in a fast-paced environment, solving problems, and helping customers find the right solutions, we’d love to hear from you. Responsibilities • Provide outstanding customer service and support to new and existing customers, • Handle inbound and outbound customer communications via phone, email, and text, • Educate customers on products, services, and promotions, • Identify customer needs and recommend appropriate solutions, • Build and maintain strong customer relationships, • Resolve customer concerns in a professional and timely manner, • Accurately document customer interactions and account updates, • Meet individual and team performance goals, • Collaborate with internal teams to ensure a positive customer experience Qualifications • Previous customer service, sales, retail, hospitality, or call center experience preferred, • Strong communication and interpersonal skills, • Comfortable speaking with customers and handling objections, • Ability to multitask and stay organized in a fast-paced environment, • Positive attitude with a strong work ethic, • Coachable and eager to learn, • Basic computer and CRM skills preferred What We Offer • Competitive pay plus performance-based incentives, • Growth and advancement opportunities, • Ongoing training and mentorship, • Supportive and team-oriented environment, • Full-time scheduling options Apply Today If you are driven, customer-focused, and ready to grow your career in customer service and sales, we encourage you to apply today.

Job Title: WelbeHealth Advocate I This is a remote position; however, candidates must reside within commuting distance of the clinic. This is required to support potential in-person needs such as training, responding to power or internet outages, or assisting onsite during launch activities. As this client operates in a fast-paced environment and may pivot quickly, we want to ensure coverage for all scenarios. Role Summary: The Welbe Advocate I is responsible for two primary functions within the Welbe Advocate Hub, based on assignment. A Welbe Advocate I may be assigned to either inbound and/or outbound assignments within the Hub which could include but not be limited to call management (answering inbound calls), outbound scheduling, authorization processing, inquiry response, clinic-based scheduling and/or other administrative tasks. The Welbe Advocate I will provide outstanding customer service to all stakeholders (participants, families, partners, and team members) and will be responsible for proper documentation and maintaining current and accurate records of all the scheduled appointments. The Welbe Advocate I role requires ability to work in a fast paced, participant centric environment. The Welbe Advocate I must be comfortable with multitask work dynamics while still able to collaborative effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission. Duties and Responsibilities: • Answer incoming phone calls, emails, contacts as requests coming into the Hub. Appropriately screen, transfer, resolve and dispose of calls expeditiously which adhering to all process and documentation standards., • Review, process, schedule and authorize orders according to department protocols. -Ensure that appropriate and timely documentation of all updates, encounters and communication is documented in source systems as outlined by department protocols. -Effectively coordinate the scheduling of participants appointments, including trouble- shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers etc.) and meeting appointment turn-around times as outlined in WelbeHealthAppointment Scheduling Protocol. • Respond to questions and inquiries regarding authorization status and requirements., • Provide eligibility status and benefit information for participants., • Collect/Update and Verify Participant and Provider information as required., • Address both participant and provider inquiries and if unable to resolve, escalate as appropriate. -Conduct appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as appropriate. -Maintain current and accurate records of all scheduled appointments – scheduled times, outcomes (e.g., appointment occurred or not, reasons for rescheduling). • Trouble-shoot and resolve basic issues; escalate to manager when appropriate., • Complete all required documentation in a timely and accurate manner. -Protect privacy and maintain confidentiality of all company procedures and information about team members, participants, and families. • Follow WelbeHealth policies and procedures and participate in any required Quality Improvement activities, staff training and meetings., • Communicate regularly with Supervisor and team regarding workload and priorities., • Timely completion of all mandated trainings and education., • Timely completion of all mandated occupational health screenings as needed., • Exercises flexibility in performing assignments as business needs evolve., • Other duties as assigned. Physical Demands and Working Conditions: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with ADA requirements, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment: Team Member will work remotely, with travel, including overnight stays, to WelbeHealth offices or events approximately once per month. Team Member must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants' care. The WelbeHealth work setting is in an Adult Day Health Center, primary care clinic, other healthcare settings like hospitals, emergency departments and participant home environment with moderate noise levels and controlled temperatures. Physical Requirements - Requires corrected vision and hearing to normal range. Must be to facilitate full day workshops that may require standing and walking. Must be able to communicate with all staff, vendors, and clients. Requires manual and finger dexterity and eye-hand coordination; the ability to use department equipment. Requires lifting/carrying up to 65 lbs. and pushing or pulling 150 lbs. using appropriate body mechanics and equipment, with reasonable accommodation if needed. Pressure Factor - Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled deadlines. Potential for exposure to verbal aggression by Participants and/or their family members who may suffer from comorbidities such as dementia or mental health challenges instrumentation. Required Skills & Experience: -Minimum of one year experience working in a call center environment where a service/support role was primarily performed. -Experience utilizing telephony platforms such as Genesys -Outstanding customer service orientation, especially in telephone and written communications. -Excellent and accurate data entry skills and experience in multiple software platforms. -Must be flexible with work hours. -Problem solving and persistence in the face of challenges. -Excellent organizational and communication skills. -Ability to work independently with minimal supervision. -Demonstrated ability to prioritize in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. -Commitment to unlocking the full potential of our most vulnerable seniors. Preferred Skills & Experience: -Minimum of one year experience working in health care or PACE setting a plus. -Bilingual English/Spanish Required Education: -High School Diploma or Equivalency

Job Title: Care Management Associate / Care Coordination Associate Location: New York, NY 10004 Shift: Monday – Friday | 9:00 AM – 5:00 PM Contract Duration: 2 Months with a strong possibility of extension Pay Rate: $20 – $25/hr Key Responsibilities: • Manage daily member intake workflow and maintain accurate membership records, • Handle inbound and outbound calls regarding member services and care coordination, • Schedule appointments for care management staff and assist members with medical appointments, • Enter authorizations and prior approvals into healthcare application systems, • Coordinate with HHA/PCA/PCS/CDPAP vendors regarding member services and care updates, • Monitor authorization queues to ensure timely processing of requests, • Track hospital admissions, ER visits, nursing home stays, and member status updates, • Review documentation for completeness, accuracy, and resolve discrepancies, • Process faxes, update member records, and maintain organized files Required Qualifications: • Experience in managed care, MLTC, or healthcare coordination, • Knowledge of ICD-9 and CPT-4 codes, • Experience with authorization systems or healthcare applications, • High School Diploma or GED, • 1+ year of customer service, call center, or healthcare experience, • Basic understanding of medical terminology “Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.”

Call Center Representative Pride Health is seeking a Call Center Representative for one of its clients in Newark, NJ. Location: Newark Area (Fully Remote – Must be within commuting distance) Duration: 6-Month Contract Schedule: 10-Hour Day Shifts Equipment: Provided Job Summary The Advocate I is responsible for supporting inbound and outbound operations within a fast-paced healthcare support hub. This role focuses on call management, appointment scheduling, authorization processing, participant support, and administrative coordination while delivering outstanding customer service to participants, families, providers, and internal teams. The ideal candidate will be comfortable multitasking in a participant-centered environment and maintaining accurate documentation across multiple systems. Key Responsibilities • Answer inbound calls, emails, and support requests in a timely and professional manner, • Schedule participant appointments and coordinate with providers, staff, and families, • Process authorizations and respond to inquiries regarding status and eligibility, • Maintain accurate documentation and update participant/provider information in internal systems, • Conduct appointment confirmations and reminder calls, • Resolve basic issues and escalate concerns appropriately, • Ensure compliance with departmental documentation and scheduling protocols, • Provide exceptional customer service in all written and verbal interactions, • Maintain confidentiality and comply with company policies and procedures, • Collaborate with supervisors and team members regarding workload and priorities Required Qualifications • High School Diploma or equivalent, • Minimum 1 year of experience in a call center or customer service/support environment, • Strong data entry and multitasking skills, • Excellent verbal and written communication skills, • Ability to work independently in a remote setting, • Comfortable working in a fast-paced environment

Job Description WE ARE CURRENTLY SEEKING OUTBOUND CALL CENTER REPRESENTATIVES WITH SALES EXPERIENCE FOR OUR SHEEPSHEAD BAY OFFICE. WE ARE GROWING FAST AND NEED MORE REPS. WE NEED INDIVIDUALS WITH A PRO-ACTIVE PERSONALITY AND A DRIVE TO SUCCEED. THE PAY IS HOURLY, WITH BONUSES GIVEN EVERY DAY!! VERY FLEXIBLE SCHEDULES, PERFECT FOR HIGH SCHOOL SENIORS, AND COLLEGE STUDENTS. THE OFFICE ENVIRONMENT IS FUN AND COMPETITIVE! IF YOU ARE AN INDIVIDUAL WHO HAS RAISED MONEY FOR POLICE, FIREFIGHTER, AND OTHER CHARITIES, THEN WE DEFINITELY WANT TO HEAR FROM YOU TODAY!!! WE ARE LOCATED IN THE HEART OF SHEEPSHEAD BAY AND ARE EASILY ACCESSIBLE BY THE B3, AND B49 BUS AND ALSO THE "Q" TRAIN. TO BE CONSIDERED FOR THIS JOB YOU MUST: *HAVE A CLEAR SPEAKING VOICE AND SPEAK ENGLISH FLUENTLY *BE ABLE TO WORK A MINIMUM OF 20 HRS A WEEK AND 1 WEEKEND SHIFT *PREVIOUS EXPERIENCE IN PROFESSIONAL FUNDRAISING IS A BIG PLUS! *CAPABLE OF HANDLING A LARGE VOLUME OF PHONE CALLS IF YOU FEEL THAT THIS IS THE RIGHT OPPORTUNITY FOR YOU, WE WANT TO HEAR FROM YOU!!!

Job DescriptionAbout Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins., • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with., • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas., • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change., • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear., • You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Member Activation Manager, Cancer & Infusions Lantern is transforming how members access specialty care — and as we scale, the systems, data, and technology that power our marketing engine must scale with us. Our member activation team is the critical first touchpoint: we make sure members know Lantern is in their corner from day one. This is a foundational role that sits at the intersection of technology, data, and strategy — one that directly enables both our internal marketing team and our client-facing growth functions to reach the right members with the right message at the right time. The Member Activation Manager, Cancer & Infusions is a senior individual contributor responsible for driving outreach, engagement, and enrollment of newly eligible members into Lantern's cancer and infusion navigation programs. You will lead activation strategies across assigned client populations, and collaborate cross-functionally with product, engineering, operations, clinical, account management, and analytics teams to optimize conversion and member experience. This role requires a blend of clinical literacy, empathetic communication, and data-driven operational thinking. This is an opportunity to build something meaningful at a mission-driven company that is redefining access to specialty care for millions of Americans. Location: Hybrid 3x a week in office Responsibilities: Member Outreach & Engagement • Lead proactive, multi-channel outreach (phone, email, mail) to newly identified members diagnosed with cancer or referred for infusion therapy., • Clearly articulate the value of Lantern's navigation program and address barriers to enrollment., • Achieve and exceed monthly activation targets across assigned client book of business, tracking performance against KPIs including call rate, engagement rate, and conversion rate. Program & Process Excellence • Develop and refine member activation playbooks, outreach scripts, and engagement sequences tailored to oncology and infusion populations., • Partner with the outbound and clinical teams to ensure seamless warm handoffs for newly activated members entering nurse navigation or center-of-excellence referral workflows., • Define and maintain data standards, segmentation frameworks, and audience management practices that enable personalized, compliant, and scalable member communications Cross-Functional Collaboration • Serve as the subject matter expert on member activation strategy for assigned client accounts, participating in escalated client-facing calls alongside Account Management as needed., • Collaborate with Analytics to interpret activation funnel data, surface insights, and recommend optimizations to outreach cadences and messaging., • Partner with Product and Technology on continuous improvements to activation tooling, CRM workflows, and reporting dashboards., • Contribute to the development of onboarding materials, training guides, and quality assurance frameworks for the Member Activation function., • Collaborate with Product and Engineering teams on data integrations, member data flows, and platform connectivity that support marketing use cases Requirements: • 5–8 years of experience in member engagement and activation, patient navigation, care coordination, health plan operations, or a related healthcare role., • Proven track record of meeting or exceeding outreach and engagement performance targets in a metrics-driven environment, across multiple channels, including email, SMS, paid digital, direct mail, and digital., • Exceptional verbal and written communication skills, with the ability to convey empathy and clarity in high-stakes member conversations., • Strong organizational and prioritization skills; comfortable managing a high-volume, multi-client workload with minimal supervision., • Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and comfort navigating health-plan data or eligibility systems., • Hands-on expertise with enterprise MarTech platforms — including marketing automation & CRM (e.g. Salesforce Marketing Cloud), as well as experience working with CDP platforms (eg. Data360, Segment, Highspot), • Experience with member or customer data management, including segmentation, audience building, and CDP or data warehouse platforms, • Exceptional cross-functional collaboration skills, with the ability to translate technical concepts for non-technical stakeholders and align diverse teams around shared goals, • Experience working within a health tech startup, digital health company, or value-based care organization., • Familiarity with HIPAA, PHI handling best practices, and regulated member communication requirements. Preferred: • Experience supporting both B2B (employer/health plan) and B2C (member-facing) marketing programs within the same organization, • Familiarity with healthcare navigation, specialty benefits, or Centers of Excellence program ecosystems, ideally working with oncology, complex chronic condition, or infusion therapy populations—either in a clinical, administrative, or payer context., • Clinical background or certification (e.g., RN, LPN, CNA, CHW, or equivalent) with experience in oncology or infusion settings., • Strong instincts for process design — able to identify inefficiencies, build scalable systems, and document workflows that a growing team can execute consistently, • A builder's mindset: comfortable operating in an environment where infrastructure is still maturing and the opportunity to create lasting impact is significant, • Salesforce Marketing Cloud & Data360 experience highly preferred, • Passion for Lantern's mission to make excellent specialty care accessible and affordable for every member Core Competencies: • Member-Centered Empathy: Leads with compassion and meets members where they are, especially during a frightening or uncertain diagnosis., • Analytical Mindset: Uses data to prioritize outreach, identify drop-off points, and continuously improve activation rates., • Adaptability: Adapts quickly to evolving clinical criteria, client requirements, and operational processes., • Accountability: Takes ownership of outcomes and proactively communicates progress, blockers, and insights., • Cross-Functional Collaboration: Works seamlessly across clinical, account management, analytics, and product teams. Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • 401k with company match, • Paid Time Off, • Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description Bill Leary Air Conditioning and Heating, Metuchen, NJ Job Title: HVAC Customer Service / Inside Sales Bill Leary Air Conditioning and Heating, Metuchen, NJ Job Title: HVAC Inside Sales/ Customer Service Strong Sales experience required, HVAC or Service Industry experience preferred. Position Summary: We’re seeking a results-driven inside salesperson to join our team. You will manage inbound and outbound sales and service calls, convert leads into customers, and support the sales team in driving revenue growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales. This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales/ customer management. We offer a competitive salary, performance-based incentives, and professional development opportunities. Inside Sales/ Customer Service Requirements and Qualifications · Previous experience in outbound call center, inside sales experience, or related sales experience required · Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Customer Database Management experience preferred · Possesses an energetic, outgoing, and friendly demeanor · Excellent verbal and written communication skills, interpersonal skills · Ability to connect with customers to build rapport and trust in our company · Excellent problem-solving and negotiation skills and a customer-focused mindset · Above average listening and emotional intelligence skills · Persuasive and goal-oriented · Eager to expand the company with new customers and sales · Excellent organizational skills · Ability to multitask and manage time effectively to meet sales goals · Ability to work independently or as an active member of a team · Self-motivated, self-directed and able to work in a fast-paced environment. · Comfortably making cold calls and talking to potential and current customers all day · In-depth understanding of company services and its position in the industry · The ability to overcome objections with solutions · Tenacity to handle rejection and continue with a positive attitude when reaching the next potential client · Knowledge of customer journey funnel · Solid understanding of the sales process and customer relationship management. · Understanding of lead generation and prospecting techniques. · Familiarity with using sales automation tools and platforms. · Experience in conducting virtual meetings and product demos · High school degree or equivalent Pay Scale: Ranges between $45K and $60K depending on experience and performance, plus benefits. When you become part of the Bill Leary AC & Heating team, we offer: · Great Benefits - Medical / Dental / Vision Coverage · Competitive Salary · Earning Incentives · Excellent Training Programs · PTO · 401K Objectives of the role · Qualifying leads, identifying customer needs, opportunities and providing solutions aligned with the company’s offerings. · Qualifying sales estimate appointments and following up on leads with the intention to create further opportunity and close sales. · Maintaining a high level of knowledge about the company’s products and services. · Maintaining and updating the CRM with accurate customer and sales data. · Collaborating with the sales team to meet and exceed sales targets. · Following up with prospects to build relationships and convert them into long-term customers. · Handling objections and negotiating with potential customers to ensure a smooth sales process. Inside Sales Duties and Responsibilities: · Take inbound calls, determining immediate or future opportunities and booking appointments accordingly. · Cold calling; making multiple outbound calls to current and potential clients · Understanding client needs and offering solutions and support · Qualify inbound sales inquiries and manage a sales pipeline through to close. · Answering potential client questions and follow-up call questions · Maintaining database (CRM, Excel, etc.) of prospective client information · Manage follow-up processes to keep leads engaged and moving through the sales pipeline. · Working with sales team when closing sale and working with client through closing process · Tracking weekly, monthly, and quarterly performance and sales metrics · Provide regular reports on sales activities, including calls made, leads generated, and deals closed. Work Location: In person Company DescriptionBill Leary Air Conditioning & Heating is a family owned and operated business. The year 2025 marks our 36th year serving Middlesex County and the surrounding areas of Central New Jersey, Monmouth County, Somerset County, and Union County. We provide all levels of residential and commercial heating and air conditioning sales, design, engineering, installation, service, repair, and maintenance. Bill Leary Air Conditioning & Heating is fully insured, bonded, licensed and certified by the State of New Jersey Department of Building and Construction to work on their projects and the New Jersey Economic Development Authority to work on their public schools. We keep up-to-date with the most current codes, laws, and utility rebate procedures. Our firm has been selected and approved by The State of New Jersey Department of Building & Construction to perform work on jobs up to $15,000,000. Our completed and current jobs include: Universities Public Schools Municipal Buildings Police Stations And many other large and small commercial jobsBill Leary Air Conditioning & Heating is a family owned and operated business. The year 2025 marks our 36th year serving Middlesex County and the surrounding areas of Central New Jersey, Monmouth County, Somerset County, and Union County.\r\n\r\nWe provide all levels of residential and commercial heating and air conditioning sales, design, engineering, installation, service, repair, and maintenance.\r\n\r\nBill Leary Air Conditioning & Heating is fully insured, bonded, licensed and certified by the State of New Jersey Department of Building and Construction to work on their projects and the New Jersey Economic Development Authority to work on their public schools. \r\n\r\nWe keep up-to-date with the most current codes, laws, and utility rebate procedures.\r\n\r\nOur firm has been selected and approved by The State of New Jersey Department of Building & Construction to perform work on jobs up to $15,000,000. Our completed and current jobs include:\r\n\r\nUniversities\r\nPublic Schools\r\nMunicipal Buildings\r\nPolice Stations\r\nAnd many other large and small commercial jobs

Job Description Our Fin-Tech client is looking for a Customer Service Representative for a contract opportunity in Iselin, NJ! Job Overview: Our client is looking for a motivated professional who can work independently in a fast-paced, customer-centric environment while continually understanding the ever-changing needs of today’s customer. The Customer Service Representative (CSR) supports the Client Services team with day-to-day duties. The CSR may assist with all types of customer-related inquiries which include inbound and outbound calls. This position requires the CSR to resolve escalated customer inquiries while maintaining an exemplary level of service to reflect a pleasant client experience. The ideal candidate will understand how to eloquently speak to our clients via all contact channels (Phone, Email, Live Chat) and is responsible for providing support for all customer relationship management requirements. This may include payment processing, initiating payment due date changes, updating client personal information, and reviewing documentation for processing. What You’ll Do: • Deliver exceptional app and platform support to customers via phone, email, and live chat -Troubleshoot and resolve customer-reported issues related to the iCreditWorks mobile app, web portal, and POS financing platform -Guide customers through account setup, loan applications, payment processing, and self-service features -Accurately log, categorize, and escalate technical bugs or platform issues to internal product and engineering teams using CRM and ticketing tools • Identify and communicate patterns in app-related support tickets to the product team to drive platform improvements, • Navigate and toggle between multiple software systems simultaneously during live customer interactions -Respond to account inquiries including payment processing, ACH/debit transactions, payment due date changes, and personal information updates • Collaborate cross-functionally with product, compliance, and operations teams to resolve complex or escalated cases -Provide written business correspondence for disputes, service requests, and account-related matters • Onboard and train new CSRs on platform workflows, support tools, and service standards, • Stay current on new product features, app updates, and iCreditWorks financing offerings Sent from my iPhone Qualifications: -5+ years of customer service experience in a fintech, SaaS, or financial services environment — prior experience in a SaaS, fintech, or app-based support role is strongly preferred over a traditional call center background -1+ years of hands-on experience working in Zendesk, Salesforce, or a comparable ticketing/CRM platform — required -Experience supporting customers through a mobile app or web-based software product — required -Demonstrated ability to learn and navigate new software platforms quickly -Solid understanding of payment processing, including ACH and debit card transactions • Knowledge of installment loans, consumer financing, or financial services products a strong plus, • Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users, • Strong problem-solving skills with a customer-first mindset, • Proficiency in Microsoft Office and comfort navigating multiple digital tools simultaneously, • Multilingual — Spanish fluency strongly preferred, • 4-year college degree from an accredited institution preferred -Available to work 12–9 PM shift with occasional Saturdays; flexibility as business needs require

Job Description We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities: • Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems., • Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters., • Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly., • Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently., • Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through., • Prepare and distribute customer notices, including delivering door tag communications at service locations when required., • Support finance-related software administration, including customer information and meter management tools used for daily operations., • Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping., • Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments., • Experience in customer service, call center support, or account administration with a focus on handling inbound and outbound customer interactions., • Working knowledge of billing, finance, or business systems such as Microsoft D365, Oracle NetSuite, QuickBooks, or similar applications., • Ability to manage detailed transactional work accurately while balancing multiple deadlines and shifting priorities., • Strong analytical thinking and problem-solving skills, with the ability to identify issues and determine practical solutions independently., • Effective written and verbal communication skills, along with solid math, organization, and recordkeeping abilities., • Comfortable working in both office and outdoor settings and able to respond to urgent callouts within a 45-minute timeframe., • Proficiency in order entry, account updates, and general administrative support tied to customer and billing operations.

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Schedules appointment requests. Indicates special needs as needed., • Communicates insurance participation, financial responsibility, and time of service policy to the patient population., • Obtain patients’ insurance and demographic information and ensure all obtained information is registered in EPIC., • Performs insurance verification and interprets responses. Informs patient of insurance requirements for services provided. Escalates cases for resolution as appropriate., • Helps identify and document trends., • Escalate issues/cases to Supervisor/Manager for resolution., • Supports and participates in a collaborative team-oriented environment. Facilitates team discussions about complex patient scheduling needs., • Takes ownership of resolving scheduling conflicts and communicates with the management team and care providers to resolve scheduling issues., • Collects pre-registration information to address outstanding Epic work queue accounts., • Performs outbound calls to perform Epic referral scheduling., • Ensures processing of requested record collection for patients and correspond with internal parties., • General faxing, filing, and mail sorting., • Contribute to the team by providing support and backup coverage as needed., • Works on escalated cases with higher complexity as assigned. Manage complex cases and troubleshoot as needed., • Helps to mentor other Specialists to resolve complex issues/cases. Escalated such cases to Supervisor for resolution. Ensures remedy is executed successfully., • Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information., • Provide suggestions and recommendations to improve workflow, communication, and overall protocols in an effort to better serve the needs of the patients and department., • Performs other related duties as assigned. Job Requirements: • High School Diploma or the equivalent required., • Minimum of 3 years of relevant experience including proficiency in medical terminology. The incumbent must demonstrate a strong proficiency in a wide range of scheduling complexity and related workflows., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations., • Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings., • Excellent verbal and written communication skills including interpersonal skills, • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Associates Degree or higher preferred., • Prior high volume customer service experience in a call center environment is preferred., • Bilingual (English/Spanish) is a plus Hourly Rate Ranges: $26.81 - $32.82 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. Company DescriptionAt 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.At 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle.\r\n\r\nWe are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

Job DescriptionBecome a licensed insurance agent. Employment Solutions is currently seeking SEVERAL skilled and experienced customer service representatives for health insurance company. Do you live in any of these states? AL, AR, GA, IN, IA, KY, LA, MN, MS, MT, OH, OK, PA, SC, SD, TN, WV. • Training start for this role will be 8/03/26, • Training schedule is Monday - Friday, 9:00am - 5:30pm CST, • This is a full-time position which will require a flexible work schedule between 8am – 8pm CST Monday – Sunday Licensed Customer Service Representatives will act as an Insurance Advisor and Customer Service Advocate for a health insurance company. You will be answering questions regarding various programs, updating and verifying member information, reviewing policy and plan benefits, etc. The first 2 weeks you will be provided training to prepare you for taking the State Exam to become a licensed agent. This requires time to study outside of your training hours. The costs for the State Exam & License fees will be paid for by the client. This is a great opportunity to get your Health Insurance license. The pay rate is $14.25 per hour, increasing to $15.50 per hour upon obtaining your license. Essential Functions of Customer Service Representative • Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling!, • Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software., • Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution., • Use decision-support tools to respond to common customer work/service order inquires and requests., • Provide an excellent customer experience in all interactions.The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned. Minimum Qualifications High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required. Knowledge, Skills & Abilities • Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support., • Proven customer service, operations support, and problem resolution skills., • Courteous and empathetic with strong customer service orientation., • Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization., • Must have a fast and reliable internet connection., • Do you live in any of these states? AL, AR, GA, IN, IO, KY, LA, MN, MS, MT, OH, OK, PA, SC, SD, TN, WV.#IND4 #ZR

Job Description Well-established healthcare company in search of Benefits Investigation Specialists to join their team! Searching for individuals with prior healthcare-based customer service experience. This company offers a variety of schedules to choose from, benefits, and weekly pay! This is a full onsite role! This is a temporary, contract role lasting anywhere from 3-6+ months. Responsibilities: • Make outbound phone calls to verify patient insurance coverage, • Identify any payer coverage restrictions, • Document prior authorization and appeals protocols, • Communicate regularly with internal and external parties Requirements: • 1+ year(s) of experience in a healthcare or call center based role, • Previous experience working in benefits verification a plus, • Excellent communication skills, • Computer proficiency To get your foot in the door with this reputable company, apply today! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Call Center Agent - 100% Work from Home Remote in Texas It’s beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers. This position is 100% work-from-home for individuals living in the state of Texas. Also, all applicants must be willing to use their own computer equipment and internet service as per the specifications outlined below in this posting. Money & Perks: • Starting pay is $12.00 per hour with a pay increase after 6 months of employment., • Monthly performance bonuses, • Full-time position, • Virtual paid training Benefits: • Health Insurance, • 401(k) B.Y.O.D Program - - Using your own computer equipment and internet service. You are required to ensure you meet the following specifications, for this position MacOS, Chromebooks, tablets and/or mobile devices are not supported. • Laptop or Desktop computer with 8GB of RAM, • Google Chrome installed, • Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported), • Mouse and keyboard, • USB headset with boom mic, • Webcam (built-in or external USB), • PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password), • Reliable internet with 100Mbps download and 20Mdps upload speed, • 1 Monitor (minimum 19”) Additional requirements: • Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm., • Must have a quiet, home office space that is free of distractions a plus., • Strong communication skills, • Computer navigation skills Please note that all applicants must be 18 years of age or older, eligible to work in the US, and must be willing to consent to a background check. To learn more about ANDX, please visit our website at _.

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We’re looking for a Bilingual Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios Active Property & Casualty (P&C) or Personal Lines insurance license (required) 6+ months customer service experience in P&C (specifically, home insurance) Experience working in a high-volume call center or customer support environment handling inbound calls Bilingual (Spanish-speaking) proficiency Hands-on experience servicing homeowners insurance policies Ability to clearly explain policy coverage, billing, and underwriting requirements to customers Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) Demonstrated ability to work in a fast-paced, evolving environment with limited structure Strong active listening skills and the ability to communicate with empathy and professionalism Availability to work our following shifts, Monday - Friday (will be placed based upon need): 9:00 AM-6:00 PM CST 10:00 AM - 7:00 PM CST Note: Rotating Saturday shift required every 4–6 weeks. There is a mandatory, paid 10 week training period. We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 classes! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step Compensation at a Glance Competitive Pay: Annualized compensation is $50,000-$52,000 $1000 retention bonus (payable at 6 months) Paid Training: 10 weeks of paid training Bonuses and incentives designed to drive your success Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level 401(k) with company match up to 4% of eligible earnings Multiple medical plan options, plus dental and vision coverage Company-funded HSA contributions (based on medical plan selection) Company-paid life insurance and short-term disability Employee referral bonuses Health & Wellbeing A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance Access to mental health support and confidential counseling resources 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development Career mobility and internal growth opportunities across the organization Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. Docker is seeking a results-oriented Manager, Mid-Enterprise Sales, Central Region to lead a team of Account Executives responsible for growing Docker’s Mid-Enterprise business. This leader will own regional revenue execution, coach and develop AEs, inspect pipeline and forecast quality, and help scale Docker’s multi-product sales motion across commercial products and customer expansion opportunities. The ideal candidate is a hands-on sales leader with a proven track record of leading quota-carrying SaaS sellers, improving rep productivity, running disciplined forecast and pipeline cadences, and selling technical products to developer, engineering, DevOps, security, platform, and IT audiences. Lead, coach, motivate, and develop a team of Mid-Enterprise Account Executives to achieve sales and pipeline targets. Own Central region revenue execution across net-new ARR, expansion, qualified opportunity creation, and forecast accuracy. Run a disciplined weekly operating cadence across forecast reviews, pipeline inspection, deal strategy, rep 1:1s, call review, and performance coaching. Recruit, onboard, enable, and support top-tier Account Executives in partnership with Talent, Enablement, RevOps, and Sales leadership. Evaluate AE performance and provide clear coaching and guidance to improve productivity, customer engagement, and sales execution. Inspect and validate opportunity health, including stage accuracy, forecast category, close date, value, next step, champion, economic buyer, compelling event, competitive risk, and close plan. Help AEs generate interest in Docker commercial products, qualify inbound and outbound opportunities, and expand relationships with existing customers through additional products and services. Spearhead growth and adoption of Docker within the existing user base by helping AEs translate product usage, developer signals, security needs, and business priorities into commercial opportunities. Partner cross-functionally with Sales Engineering, Customer Success, Renewals, Marketing, Revenue Operations, Product, and Channel teams to improve customer outcomes and scale repeatable plays. Share field feedback with Product and Marketing to inform roadmap, messaging, enablement, campaigns, and competitive positioning. Prepare accurate monthly and quarterly forecasts and communicate regional performance, risk, upside, and support needs to senior leadership. Model Docker’s virtues through developer obsession, humble confidence, bias for considered action, open collaboration, and outcome-driven leadership. 2+ years of experience managing quota-carrying SaaS Account Executives; 5+ years of B2B SaaS sales experience preferred. Proven track record of meeting or exceeding team revenue targets and improving rep productivity. Experience selling into mid-market, commercial, or Mid-Enterprise customers. Strong understanding of pipeline generation, opportunity qualification, deal inspection, forecast management, and sales operating cadence. Demonstrated ability to coach reps through discovery, business-value selling, technical buyer alignment, objection handling, negotiation, and closing. Experience working with technical products or strong aptitude to quickly learn complex technical concepts. Preference for experience selling to developer, engineering, DevOps, security, platform engineering, infrastructure, or IT personas. High integrity, team-first mentality, strong written communication, excellent listening skills, and comfort operating in a remote-first environment. Experience with Salesforce and sales engagement/forecasting tools such as Clari, ZoomInfo, Outreach, Sales Navigator, Gong/Chorus, Sigma, or similar platforms preferred. Experience with open-source software business models, product-led growth, sales-assist motions, or usage-based expansion preferred. You will be welcomed with Docker’s onboarding experience, including equipment setup, Docker context, and a collaborative training program. You will learn Docker’s sales tools, operating rhythms, products, customer segments, and Mid-Enterprise sales motion. You will meet your AEs, sales leadership, RevOps, Sales Engineering, CS, Renewals, Marketing, Enablement, Product partners, and key cross-functional stakeholders. You will begin auditing pipeline, forecast categories, stage hygiene, account coverage, rep performance, and customer/renewal expansion opportunities. By the end of your first month, you will have a clear region diagnosis and a working cadence for forecast, pipeline, deal inspection, and rep coaching. You will be focused on improving regional operating discipline, AE coaching, forecast quality, pipeline generation, and customer engagement. You will have established rep-specific coaching plans and a consistent weekly 1:1 and deal review structure. You will partner with SE, CS, Renewals, Marketing, and RevOps to strengthen expansion plays, renewal alignment, product feedback loops, and pipeline coverage. You will deepen your understanding of Docker’s products and build a manager-level point of view on how the Central region should sell Docker Business, Docker Hardened Images, and relevant emerging product motions. You will be operating at full speed as the leader of the Central Mid-Enterprise region. You will have improved forecast confidence, pipeline quality, rep accountability, and deal inspection discipline. You will have a documented operating model for the region and clear recommendations on talent, territory, pipeline, enablement, and product/marketing support needs. You will be contributing to Docker’s broader Mid-Enterprise sales strategy by sharing what is working, where the field is blocked, and how the region can scale repeatable growth. Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using _ on April 13, 2024. Please see the independent bias audit report covering our use of Covey _. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We’re looking for a Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios Active Property & Casualty (P&C) or Personal Lines insurance license (required) 6+ months customer service experience in P&C (specifically, home insurance) Experience working in a high-volume call center or customer support environment handling inbound calls Hands-on experience servicing homeowners insurance policies Ability to clearly explain policy coverage, billing, and underwriting requirements to customers Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) Demonstrated ability to work in a fast-paced, evolving environment with limited structure Strong active listening skills and the ability to communicate with empathy and professionalism Bonus Bilingual (Spanish-speaking) proficiency Availability to work our following shifts, Monday - Friday (will be placed based upon need): 9:00 AM-6:00 PM CST 10:00 AM - 7:00 PM CST Note: Rotating Saturday shift required every 4–6 weeks. There is a mandatory, paid 10 week training period. We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 class! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step Compensation at a Glance Competitive Pay: Annualized compensation is $48,000-$50,000 $1000 retention bonus (payable at 6 months) Paid Training: 10 weeks of paid training Bonuses and incentives designed to drive your success Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level 401(k) with company match up to 4% of eligible earnings Multiple medical plan options, plus dental and vision coverage Company-funded HSA contributions (based on medical plan selection) Company-paid life insurance and short-term disability Employee referral bonuses Health & Wellbeing A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance Access to mental health support and confidential counseling resources 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development Career mobility and internal growth opportunities across the organization Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking. Lendbuzz is a fintech startup founded in 2015 by MIT alumni using cutting-edge machine learning to revolutionize vehicle financing and change the way deserving borrowers access credit. We are in full scale-up mode with backing from great investors, having recently raised our Series D. We are growing rapidly, and we need your help. Come join us! Join Lendbuzz, where we're shaping the future of auto finance with AI. As a Product Manager for Contact Center Strategy, you'll be at the forefront of crafting our contract center strategy and technology. You'll enhance self-service options, improve customer interactions, and drive innovation. Your role isn't just about products; it impacts every part of our business, with endless opportunities for growth. Come thrive in our dynamic environment, leading the way in AI and machine learning for auto finance. This position offers the flexibility of being hybrid, allowing work either in our Boston office or remotely, with occasional travel to our Boston office as necessary Craft a contact center vision and strategy that’s aligned with tech and operational leaders Orchestrate a holistic, scalable contact center solution that maximizes customer experience while increasing efficiency Create a digital-first strategy shifting call volume intelligently towards digital channels for maximum impact and ROI Align with leadership on key business metrics for collections and customer care Optimize outbound campaigns leveraging ML/Predictive modeling to improve right party contacts rates as well as payment outcomes Collaborate with operations teams on supporting workforce management systems Partner closely with engineering to drive the creation, planning, prototyping, and development of products and features in support of key product metrics and goals Foster strong relationships with subject matter experts, analysts, data scientists, and technology teams across Lendbuzz Own, prioritize and maintain the product backlog Analyze and articulate insights from data to inform product roadmap decisions and drive alignment across functions and senior leadership Break down features into detailed stories and acceptance criteria that can be executed by an agile team. Find ways to deliver value incrementally. Effectively communicate to a wide business audience project status and post-launch measurement of progress 6+ years of experience in Product Management roles 5+ years of experience in contact center technologies Proven ability to scope and author comprehensive business and technical product requirements. In-depth knowledge of Scrum, Kanban, or other agile software development methodologies Significant experience running inbound and outbound campaigns a must Strong project management skills, with a keen attention to detail and ability to manage projects of varying sizes and scopes Passion for product development, data science, and the intersection of software and finance, with additional experience in financial markets or the automotive industry being a plus. Ability to collaborate effectively across functional groups with adaptability and empathy Proven ability to prioritize and manage multiple complex work streams simultaneously, ensuring efficient and effective project execution. Demonstrated capability to prioritize and manage multiple complex work streams simultaneously, ensuring efficient and effective project execution Strong communication skills for providing clear direction and motivating project teams effectively We believe: Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds. Compassion is a strength. We care about our customers and look to build long-term relationships with them. Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible. Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions. Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity. If you believe these things too then we would love to hear from you! A Note on Recruiting OutreachWe’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @). Please note that all legitimate emails from our team come from @. We will never ask for sensitive information or conduct interviews via messaging apps.

About us: Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money. Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 Make It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group. Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food. About the role: We are seeking a Staff Data Scientist to own the analytical strategy across Foodsmart's Member growth engine. This role spans two tightly coupled domains: marketing analytics and product analytics. On the marketing side, you will own the end-to-end acquisition funnel — from marketable lives through initial visit completion — across both our outbound (call center) and inbound (scheduling referral) channels. On the product side, you will own the member-facing funnel: onboarding flow, sign-up conversion, and the in-app experience through a member's completed first appointment. These two domains are intentionally paired because growth and product are deeply interdependent — the effectiveness of our acquisition investment is shaped by what happens the moment a member enters our product experience, and optimizing the full funnel requires owning both sides of that handoff. This is a high-impact, dom ain-owning role reporting to the VP of Analytics & Data Science. You will own the executive narrative on marketing and product funnel performance, lead our experimentation and causal inference program across both domains, and build the attribution, lifecycle, and product analytics models that shape how Foodsmart invests in acquisition and member engagement. You will also be a core contributor to building out Foodsmart's event tracking infrastructure and product analytics foundation — including our Statsig implementation — establishing the measurement architecture that makes rigorous product experimentation possible. This is a full-stack data science role. We are not looking for a pure statistician or a pure analytics engineer — we need someone who operates across the entire analytical stack: from dbt source models and semantic layer design, to BI dashboards and self-service tooling, to predictive modeling, causal inference, and optimization work. At Foodsmart, durable insight requires owning the data foundation it sits on, and impactful models require the communication infrastructure to drive decisions. We expect this person to be strong across all of it. We are a small, flat, fast-moving team that leans hard into AI-native tooling. We use Hex and its AI Agent for analysis, Omni with deep context engineering to power stakeholder self-service through its AI Agent, and we are actively expanding our use of Claude and Claude Code across our workflows. We want someone who treats these tools as force multipliers for their own output and who actively engineers context into our data models so that stakeholders can self-serve — not someone who sees analytics as a hand-cranked request queue. • Own the analytical strategy for the end-to-end marketing funnel, from marketable lives to lead generation to omni-channel engagement strategy to visit completion and re-engagement. This includes our call center function (outbound rep allocation, inbound referral scheduling, ZCC data) and member lifecycle (Customer.io journey performance, reactivation, and initial visit completion optimization)., • Own the product analytics domain: onboarding funnel, sign-up conversion, in-app engagement, and the member experience through completed first appointment. Partner with the top-of-funnel product team as their embedded analytical lead, attending product cadences and co-owning the product analytics roadmap., • Serve as the executive-facing owner of the marketing and product performance narrative: explaining why marketable lives, funnel conversion, and initial visit completion moved, what levers drove the result, and what to double down on., • Design and lead Foodsmart's experimentation program across both marketing and product, including test design, causal inference methods, readout discipline, and the intake process for stakeholder-driven test ideas. Own the StatSig implementation and serve as the internal expert on experiment instrumentation, StatSig configuration, and results interpretation., • Own and evolve our attribution framework, including scheduling episode attribution, multi-touch attribution, and media mix modeling as Foodsmart's channel portfolio grows., • Partner with Growth Marketing leadership as the embedded analytical lead: attending marketing cadences, co-owning the analytics roadmap, and driving insight into action., • Own and evolve the dbt data models for the marketing and product domains — from raw source modeling through mart-layer metrics — ensuring data quality, test coverage, documentation, and a semantic layer that makes self-service trustworthy. This is a core craft expectation of this role, not a secondary responsibility., • Engineer context into our semantic layer and BI environment (Omni) so that stakeholders and AI agents can reliably self-serve answers across the marketing and product funnel. You treat context engineering — writing descriptions, defining metrics, curating what's exposed — as a first-class part of your job., • Drive the narrative, not just the numbers — translate findings into clear, actionable recommendations for executive and marketing leadership audiences., • Raise the bar for the analytics team on the craft areas central to this role — experimentation design, dbt modeling patterns, and context engineering. You don't manage anyone, but you operate as a technical leader: establishing best practices, reviewing work, and making the team around you better., • An operator who thrives in flat, fast-moving teams. You need minimal guidance to drive outcomes and default to taking ownership rather than waiting for direction., • A domain-owning IC who is comfortable being the single point of accountability for a critical business area and the executive-facing voice on its performance., • A rigorous experimentalist who treats causal inference as a core craft, not a buzzword — with a point of view on what makes a test trustworthy and how to teach causal thinking to business partners., • A strategic partner who can translate a high-level business problem into a concrete analytical roadmap and influence senior leaders across marketing, product, clinical, and finance., • A full-stack analytics practitioner — strong across analytics engineering (dbt, semantic layer), business intelligence and dashboarding, and data science (predictive modeling, causal inference, optimization) — who doesn't silo into pure stats/Python work and understands that durable insight requires owning the data foundation, not just the models on top of it., • Deeply fluent with AI-native tooling — you see tools like Claude, Claude Code, and in-BI AI agents as a core part of how you get leverage, and you have a point of view on how to engineer the context and semantic layer that makes AI-driven self-service trustworthy., • Bachelor's degree, ideally in a quantitative or technical field (e.g., Economics, Statistics, Computer Science, Operations Research, Applied Mathematics); Master's degree is a plus., • 8+ years of experience in data science, analytics, or experimentation, with a proven track record of driving measurable impact on growth, acquisition, or lifecycle outcomes., • Deep, hands-on expertise in experimentation and causal inference. You have designed and interpreted rigorous tests (A/B, quasi-experimental, geo-lift) and can defend methodology choices under scrutiny., • Strong background in attribution modeling (scheduling episode, multi-touch attribution, media mix modeling) and a clear point of view on the tradeoffs between approaches., • Experience owning lifecycle analytics, ideally including hands-on work with Customer.io, Braze, Iterable, or a similar platform., • Hands-on experience with product analytics instrumentation — event tracking, funnel analysis, and experimentation platforms (Statsig, Amplitude, Mixpanel, or equivalent) — and a point of view on what good product measurement infrastructure looks like., • Experience with call center or contact center analytics is a plus. We leverage Zoom Contact Center (ZCC) for our outbound and inbound scheduling teams., • Expert-level proficiency in SQL and strong proficiency in Python (pandas, scikit-learn, statsmodels, etc.)., • Deep, production-level experience with dbt — including source and mart-layer modeling, testing, documentation, and semantic layer design. You have owned a dbt project end-to-end, not just contributed to one., • Experience with context engineering for BI and AI self-service: writing semantic layer definitions, metric descriptions, and data model documentation that enables reliable AI-assisted querying (Omni, Looker, or equivalent)., • Proven fluency with AI-native developer and analyst tooling — Claude, Claude Code, Cursor, Hex AI Agent, Omni AI, or equivalent — used in production analytical workflows., • Experience working in marketplace business models and/or adjacent to healthcare, Medicaid, or a similarly regulated domain is a plus but not required., • Excellent communication skills. You can distill complex models, test results, and funnel diagnostics into clear, actionable recommendations for executive and marketing-leadership audiences. $170,000 - $200,000 a year Role: Staff Data Scientist, Growth Analytics Location: Remote, USA Base Salary Range: $170,000 - $200,000 base + bonus Our salary ranges are determined by role, level, and location. Individual pay is determined by work location, job-related skills, experience, and relevant education or training. About our benefits and perks: ✅ Remote-First Company ✅ Unlimited PTO ✅ Flexible & remote location ✅ Healthcare Coverage (Medical, Dental, Vision) ✅ 401k & bonus ✅ Registered Dietitian Sessions Foodsmart is an Equal Opportunity Employer. It is our firm policy to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin, citizenship status, religious creed, age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Call Center Agent - 100% Work from Home Remote in Texas It’s beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers. This position is 100% work-from-home for individuals living in the state of Texas. Also, all applicants must be willing to use their own computer equipment and internet service as per the specifications outlined below in this posting. Money & Perks: • Starting pay is $12.00 per hour with a pay increase after 6 months of employment., • Monthly performance bonuses, • Full-time position, • Virtual paid training Benefits: • Health Insurance, • 401(k) B.Y.O.D Program - - Using your own computer equipment and internet service. You are required to ensure you meet the following specifications, for this position MacOS, Chromebooks, tablets and/or mobile devices are not supported. • Laptop or Desktop computer with 8GB of RAM, • Google Chrome installed, • Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported), • Mouse and keyboard, • USB headset with boom mic, • Webcam (built-in or external USB), • PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password), • Reliable internet with 30Mbps download and 10Mdps upload speed, • 1 Monitor (minimum 19”) Additional requirements: • Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm., • Must have a quiet, home office space that is free of distractions a plus., • Strong communication skills, • Computer navigation skills Please note that all applicants must be 18 years of age or older, eligible to work in the US, and must be willing to consent to a background check. To learn more about ANDX, please visit our website at _.

Call Center Agent - 100% Work from Home Remote in Texas It’s beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers. This position is 100% work-from-home for individuals living in the state of Texas. Also, all applicants must be willing to use their own computer equipment and internet service as per the specifications outlined below in this posting. Money & Perks: • Starting pay is $12.00 per hour with a pay increase after 6 months of employment., • Monthly performance bonuses, • Full-time position, • Virtual paid training Benefits: • Health Insurance, • 401(k) B.Y.O.D Program - - Using your own computer equipment and internet service. You are required to ensure you meet the following specifications, for this position MacOS, Chromebooks, tablets and/or mobile devices are not supported. • Laptop or Desktop computer with 8GB of RAM, • Google Chrome installed, • Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported), • Mouse and keyboard, • USB headset with boom mic, • Webcam (built-in or external USB), • PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password), • Reliable internet with 100Mbps download and 20Mdps upload speed, • 1 Monitor (minimum 19”) Additional requirements: • Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm., • Must have a quiet, home office space that is free of distractions a plus., • Strong communication skills, • Computer navigation skills Please note that all applicants must be 18 years of age or older, eligible to work in the US, and must be willing to consent to a background check. To learn more about ANDX, please visit our website at _.

This role requires a dedicated and professional individual who can provide exceptional service. You'll join a company that values its employees and offers a supportive work environment with clear paths for professional growth. This position offers competitive pay, an incentive recognition bonus, and a comprehensive benefits package that includes health insurance. This is a fantastic opportunity to leverage your experience in the healthcare industry and join a company that truly values its team members. We provide comprehensive training to equip you with a deep understanding of our systems and processes. Your hard work and dedication will be recognized through competitive pay and an incentive bonus. This role is crucial to building strong client relationships and ensuring satisfaction with our billing and claims services. • Make an average of 50 outbound calls per day to clients and patients to follow up on medical claims, verify information, and resolve billing discrepancies., • Serve as a primary point of contact for customer inquiries, handling calls and emails with professionalism and a positive attitude., • Maintain a strong, working knowledge of health insurance plans, medical billing codes (ICD-10, CPT), and claims processes to provide expert assistance., • Act as a patient advocate, identifying and resolving billing issues with a focus on quick, effective solutions., • Collaborate with internal billing specialists and external insurance providers to resolve complex claim issues and ensure timely processing., • Assist other departments as needed, promoting a collaborative and supportive work environment., • Help improve our processes by providing valuable feedback on system needs and potential changes., • Experience in a call center with a focus on health insurance, medical billing, or medical claims is a must., • Excellent verbal and written communication skills are required., • Proficient with data entry and computers, including Microsoft Office products., • Strong organizational skills and the ability to multitask effectively., • Experience in a customer service or sales role is preferred., • Pay for this position is $22 per hour., • The first week of training will be in-person in Springfield, MA., • After the initial training, the position will be hybrid or fully remote, depending on business needs., • Our comprehensive benefits package includes health insurance and an incentive recognition bonus (eligibility applies). This is an excellent opportunity for a motivated and professional individual to secure a new position. APPLY TODAY! Equal Opportunity: The company's commitment to being an equal opportunity employer ensures that your application will be considered based on your skills and experience, without discrimination.

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments. BDR is seeking several Healthcare Schedulers / Customer Service Representatives (CSR) to join our growing team! This will be a Remote role with the duties performed virtually from your home office. Healthcare Schedulers Customer Service Representatives (CSR) (Military Veterans and HUBZone candidates are highly encouraged to apply) Role Overview Provide coordination of care to Veterans and assist to schedule Medical and Dental appointments. This job will require Veteran and Provider outreach. A referral will be used as the source to schedule and various systems will be utilized. Responsibilities • Contact assigned list of Veterans to determine their medical appointment scheduling preference Provider and availability., • Contact In-Network providers to schedule appointment within Veteran Preference and contracted time frames., • Track all booked and arrived appointments for patients generated through outreach efforts., • Ensure patient confidentiality with the handling of all patient health information and records, • Communicate all issues with leader., • Support Inbound/Outbound patient phone calls., • Respond to or refers incoming calls in a prompt, pleasant, and professional manner., • Always remain in the call queue unless permission to leave is approved., • Confirm address spelling and verification of addresses using the appropriate software., • Administer schedule additions, changes, or inquiries in the appropriate database within required time frames., • Process scheduling requests in a timely fashion., • Work effectively in a structured, production environment., • Adhere to daily schedules and assignments., • Work with leadership team to identify and forward potential Quality of Care complaints., • Maintain strict member and company confidentiality., • Perform other related duties as assigned. Required Minimum Qualifications • High school diploma or GED., • Must be able to start on June 15, 2026, • 1+ year of experience in a medical or health insurance environment. Includes claims processing, claims customer service, hospital, or medical/dental provider office etc., • 3-4 years of experience in a call center environment., • Knowledge of medical terminology (provider specialties, ICD/CPT codes etc.)., • Proficient in Microsoft office suite., • Must have workspace in the home with a door and no distractions., • Ability to multi-task and exhibit solid organizational skills, flexibility, time management and attention to detail., • Experience in a related environment (i.e., office, administrative, clerical, etc.) using phones and computers as the primary job tools., • Metric focused and ability to consistently meet productivity standards., • Must be able to type 35 WPM to qualify., • Must be detail oriented and able to effectively document and communicate details., • Must have outstanding communication skills (written and verbal) and be able to maintain relationships in a positive and professional demeanor., • Ability to work remotely from home with a high degree of accountability. Desired Qualifications • Previous experience supporting a Federal Contract The hourly compensation range for this position is $16.00-17.00 depending on location plus Health & Welfare. Compensation decisions depend on a wide range of factors, including but not limited to location, skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Employment is contingent upon successful completion of a pre‑employment drug test. This position is also subject to the company’s random drug testing policy In addition, U.S Citizenship is required . Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness. BDR is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash, Part of Accenture customers, • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity, • Facilitate business process reviews to identify customer requirements and processes, • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud, • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI, • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services, • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards, • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities, • Drive best practice contact center design into each and every aspect of solution delivery, • Effectively manage all aspects of project and customer communications, • Deliver customer end user training and documentation, • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management, • Lead vision and strategy discussions with contact center and customer service leadership and management, • Customer-facing contact center experience, • Experience building integrations across WFM, CRM, and contact center solutions, • Experience with communications protocols and APIs such as WebRTC and SIP, • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js), • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers, • API integration experience, • Strong troubleshooting and debugging skills, • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing, • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy, • Contact Center architecture knowledge, • Experience in technology/software sales, pre-sales, or consulting, • Advanced knowledge of AWS services and cloud architecture, • Salesforce knowledge and familiarity with Salesforce Service Cloud, • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.), • Experience with WorkForce Management solutions, • Experience working with outbound dialers and campaign management, • Knowledge of software development methodologies such as Agile and Scrum, • AWS Cloud Practitioner Certification, • AWS Developer Associate Certification or Professional, • AWS Solution Architect Certification or Professional, • Salesforce Certified Administrator Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 05/08/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the _ Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team., • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients., • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done, • Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small., • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Job Locations US-FL-Orlando | US-IL-Chicago | US-TX-Dallas | US-GA-Atlanta | US-NY-New York City | US-NC-Charlotte Requisition ID 2026-13889 Job Post Information* : Posted Date 3 days ago(5/26/2026 10:36 AM) Category (Portal Searching) Sales & Customer Success Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastern Region of the United States. This includes candidates residing in Central or Eastern Time Zones. Yelp was created to connect people with great local businesses. As an Inside Sales Representative, you'll work with small business owners over the phone to help them achieve their goals through Yelp's advertising programs. By understanding their unique needs, you'll provide tailored solutions that drive results. Ultimately, we succeed when our clients grow. People are at the center of everything we do. In this role, you will be directly responsible for doing outreach and educating business owners across the US and Canada on our advertising solutions. Success is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride. You'll experience all of this within a highly supportive, virtual team environment. Please visit www.yelp.com/careers and apply to the appropriate posting that matches your location. Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature. You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m. Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce). Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule. Become an expert in Yelp's advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success. You'll master quick close techniques to exceed individual goals. Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities. Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key! Track and manage your daily goals to ensure results are met. It is a numbers game and you're here to win. What we're looking for in you: • You have an appetite for learning! You're keen on turning training and feedback into action and continuous self-improvement- you don't take rejection personally., • Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools., • You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce)., • You're naturally curious and like to ask as many questions as it takes to find the answer., • You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting., • You are committed to a high standard of integrity and being a teamplayer is important to you., • You're determined, a persuasive communicator and resilient - show us your grit!, • You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can't wait to show everyone the value of Yelp., • You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option., • GED/HS Diploma and 2+ years of customer-facing experience OR; Bachelor's Degree No fear of the phone and prepared to make a high volume of outbound dials, daily. General computer and email proficiency - we use Google Suite and provide a Macbook laptop A work environment free of distractions Open to feedback and willing to implement for areas of improvement Strong, engaging interpersonal skills Ability to effectively prioritize tasks and manage independently without oversight Must possess current US work authorization • The starting base salary for this role is $37k annually, • This role is also eligible to earn uncapped commission, • Average year 1 on target annual compensation for this role is around $50k, which includes base salary and commission assuming minimum performance expectations are met., • Top performers have the opportunity to significantly exceed target earnings., • Available your first day: Full medical, vision, and dental, • 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday, • Up to 14 weeks of parental leave, • Monthly wellness reimbursement, • Health Savings, Flexible Spending and Dependent Care accounts, • 401(k) retirement savings plan with employer match, • Employee stock purchase plan At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity." We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote #Circa

We are seeking a customer-focused Call Center Representative to provide exceptional service and support to our shareholders.This role involves managing inbound and outbound calls, addressing inquiries, and ensuring each customer interaction is handled with professionalism and care.Handle inbound cal

Prior inbound/outbound call center and telephone experience preferred. Handle making outbound calls to schedule patients upon request. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others.

Essen Health Care Patient Coordinator Women's Health.Essen Health Care is seeking a Patient Coordinator Women's Health to join our Call Center team.This role is responsible for managing inbound/outbound patient communications, scheduling appointments, and supporting care coordination for women's h

Previous call center, customer service or outbound calling experience (preferred). Confident on the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activitymaking critical outbound calls, delivering clear info, and keeping everything on track. Jump in

Job DescriptionBenefits/Perks • Competitive Compensation, • Great Work Environment, • Career Advancement OpportunitiesOverview Are you a skilled salesperson looking for a high-earning opportunity in the booming Medicare market? American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed. What We Offer: • Hourly pay plus Top-tier commissions:, • Warm inbound & outbound leads – no cold calling, • Training + Licensing Support (if unlicensed), • CRM & Dialer system, • Career growth into team leads and managersResponsibilities:, • Make outbound and take inbound calls to Medicare-eligible individuals, • Educate clients on Medicare Advantage, Med Supp, and Part D options, • Use our CRM to manage leads and track client interactions, • Maintain CMS compliance and complete scopes of appointment, • Enroll clients into plans that meet their healthcare needsQualifications:, • Sales experience (phone sales preferred), • Health insurance license (preferred, not required), • Willing to complete licensing and AHIP certification, • Strong communicator with the ability to build rapport fast, • Motivated, coachable, and goal-orientedSchedule:, • Monday to Friday: 9:00 AM – 6:00 PM EST, • Saturdays optional during AEP (Annual Enrollment Period)Location:, • In-office in Secaucus, NJ Ready to Join One of the Fastest Growing Medicare Teams in the Country? Apply today and start your journey toward a 6-figure career in Medicare sales. Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $20.00 per hour plus commission Expected hours: 40 per week Monday thru Friday 9 am to 5 pm est Benefits: • Paid time offSupplemental Pay:, • Bonus opportunities, • Commission payAbility to Commute:, • Secaucus, NJ 07094 (Required)Ability to Relocate:, • Secaucus, NJ 07094: Relocate before starting work (Required)Work Location: In person

Milan Institute is seeking a motivated and customer-focused Call Center Agent. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and resolve complaints while providing excellent service.

Facet is seeking a Membership Associate to work in a fully remote call center environment. This role focuses on engaging underserved Americans, expanding the company's reach through outbound sales campaigns while representing Facet’s mission and values.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time. By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions. This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services. Role Overview Epicured is seeking Social Care Navigators (Hybrid) to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services. In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps. This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs. Key Responsibilities Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with service level and quality standards Conduct member outreach and engagement following referral intake to support connection to services Assist with scheduling and coordination of non-clinical assessments and follow-ups Navigate members to medically tailored nutrition services and other HRSN-related supports Facilitate referrals to internal programs and external community-based organizations (CBOs) and SCN partners Support closed-loop referral processes, including tracking status, follow-up, and confirming service linkage Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems Provide member support for general inquiries, program participation, and service navigation Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy and documentation requirements Qualifications High school diploma required; Associate’s preferred 3-5 years of experience in customer service, call center operations, social services, or care navigation Experience working in a virtual contact center environment (Five9 preferred) Familiarity with NYS Medicaid programs, Social Care Networks (SCNs), and HRSN concepts preferred Strong communication and engagement skills with a member-focused approach Ability to manage high-volume interactions in a structured, compliance-driven environment Bilingual (English/Spanish) preferred Schedule Requirement: Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs) Preferred Qualifications Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience Experience supporting members with complex needs through structured screening and referral processes Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred) Compensation & Benefits Salary Range: $20–$22/hour, commensurate with experience Benefits include: 401(k) Health, Dental, and Vision insurance Meal discounts Equal Employment Opportunity Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please email careers@getepicured.com.

Job Description DARCARS Automotive Group is now hiring an Customer Service / Call Center Representative We’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth! What We’re Looking For: • Excellent phone etiquette, and communication skills, • A positive, patient, and active listener, • Experience in a call center or customer service role (automotive experience is a plus!), • Ability to multitask and stay organized in a fast-paced environment, • Basic computer skills, • Previous Service BDC preferred What We Offer: • Comprehensive Benefits Plan including 401k, • Employee discounts on vehicle purchases, parts and service repairs, • A dynamic and supportive team and training environment, • Opportunities for career growth within the company What You’ll Do: • Answer high volume of incoming service calls promptly and professionally, • Schedule service appointments efficiently based on customer needs, • Outbound Service appointment confirmations, reminders and campaign calls, • Provide accurate information about services, pricing, wait times, and warranties, • Assist customers with inquiries and ensure seamless service experience, • Always maintain a friendly and professional demeanor Apply today and drive your career forward! This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedmedium Powered by JazzHR 8mhGR86bHF

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator (Remote) to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines Schedule and support completion of non-clinical assessments and ensure timely follow-up Provide navigation to medically tailored nutrition services and other HRSN supports Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery Respond to member inquiries related to services, participation, and billing coordination Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. Experience working in a virtual contact center environment (Five9 preferred) Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred Strong communication, documentation, and organizational skills Ability to manage high-volume interactions in a compliance-driven environment Bilingual (English/Spanish) preferred Preferred Qualifications Experience in healthcare, care coordination, or patient navigation. Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits Hourly Rate: $20.00–$22.00/hour (based on experience) Benefits include: Health, Dental, and Vision Insurance 401(k) Paid Time Off (PTO) Employee meal discounts Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email careers@getepicured.com.

Job Description Job title: Director/VP of Sales Training and Enablement Location: Remote, US Travel Requirement: 50-75% Company Overview: Company: Formed in 2025, Galaxy is a rapidly growing coalition of commercial door, gate, dock, and access control companies. Galaxy partners with outstanding companies and invests in their growth, working every day to achieve our mission. Galaxy does not operate like a traditional private equity firm or a large strategic player, but rather as an alliance of like-minded owner operators driven by the vision of building a leading network of premier service providers across the United States. We've partnered with 9 brands to date, and anticipate maintaining a similar trajectory in 2026 and beyond. Mission: We exist to enrich the lives of our people and keep our customers open and prospering. We are nothing without our people, and our service is as non-discretionary and mission critical as it gets. Values: We live our values in every facet of the business: 1) Now. Not Tomorrow; 2) Own the Outcome; 3) Win Together 4) Better Every Day; 5) Love What You Do. The Role: Galaxy is seeking a Director/VP of Sales Enablement and Training to create a Center of Excellence focused on sales execution. The COE's mandate is to help our brands build and execute a sales growth flywheel through three levers: (A) the sale and execution of preventative maintenance agreements and related pull-through work, (B) structured account management and wallet share growth within our existing customer base, and (C) organization-wide lead generation. Importantly, this is not a quota-carrying sales position. Given the importance of local relationships and clear P&L responsibility at the brand level, prospecting and account management team members will continue to reside within our brands and report to existing GMs and brand presidents. The COE will function as an enabler and force multiplier — bringing expertise, coaching, systems, and playbooks to sales execution across all brands. Success in this role hinges on both structure and relationships. This person must be someone our brand presidents, GMs, and field teams genuinely want in their building — a trusted partner who earns influence through expertise, humility, and results, not title or authority. The best candidate will be as comfortable riding in a service truck as presenting to leadership, and will be energized by the diversity of personalities and cultures across our portfolio. The leader will be viewed as a growth partner to our brand presidents, a coach and mentor to our sales teams, and an organic growth driver to our executive leadership team. The Director/VP will have a four-part mandate: • Playbooks and SOPs: Define what "great" looks like across outbound prospecting/PM sales and account management. Codify it into a repeatable, scalable set of SOPs that any Galaxy brand can deploy. This includes target list building and lead sourcing, prospecting cadences and PM value propositions, objection handling and funnel management, customer scoring and expansion triggers, renewal and wallet share growth workflows, and pipeline reporting. Create clear activity benchmarks and output goals at the individual and brand level that Brand Presidents can use to drive accountability, calibrated to territory size, market opportunity, and brand maturity. Define excellence in sales management, including compensation design and execution targets., • Training (The Galaxy Sales Academy): Design and build structured sales training programs, starting with an onboarding program every new prospecting hire completes before going live. The Academy will cover product and industry knowledge, sales methodology, target list building, funnel management, tool proficiency (ServiceTitan, Convex, etc.), field ride-alongs, role-play practice, and a certification gate. Within the first year, expand the Academy to include account management programs, sales leadership development, and ongoing skill-building for tenured team members. The leader will own the curriculum, deliver the training directly in early stages, and evolve the program as the platform scales., • Sales Team Building: Partner with Galaxy's recruiting team and brand leadership to hire the first 1–3 outbound prospecting roles at each brand. This includes defining ideal candidate profiles, writing job descriptions, supporting the interview process, and building the business case that helps brand leaders see dedicated prospecting as an investment in growth. Advise brand leadership on when and how to formalize account management — whether through dedicated roles or by coaching existing team members to sell more effectively into the base. The Director/VP won't own headcount decisions (those belong to brand presidents) but will serve as the expert resource and trusted advisor on all sales hiring and team design., • Coaching, Performance Management, and Community: Support brand presidents through ongoing hands-on coaching — ride-alongs, call reviews, pipeline accountability, account plan reviews — across both prospecting and account management. Build performance dashboards and tracking cadences, and establish regular coaching rhythms at the brand and national level. Create a national community among Galaxy's sales professionals, including peer learning forums, cross-brand collaboration, and recognition programs that drive identity, healthy competition, and retention across the portfolio. While the position is remote, this is a boots-on-the-ground role. The Director/VP will spend significant in-person time with our brands (understanding their distinct cultures and processes), customers (understanding region-specific pain points), and team members (doing ride-alongs, delivering training, and coaching). Qualifications: • 7+ years of combined sales and sales leadership experience in a commercial field services environment (commercial doors, fire & life safety, HVAC, mechanical, elevator, electrical, plumbing, or similar). Must have direct personal experience in outbound prospecting, selling service/PM agreements, and growing revenue within an existing customer base through structured account management., • 3+ years leading, hiring, training, and coaching outbound prospecting or business development teams — with a demonstrable track record of building the function, not just inheriting it., • Proven experience designing sales training programs, onboarding curricula, and structured playbooks that have been deployed across multiple locations or branches., • Hands-on experience with field service CRM/software platforms (ServiceTitan preferred) and comfort translating field activity into pipeline data, dashboards, and actionable reporting., • Demonstrated ability to drive change through influence, trust, and collaboration rather than mandate — particularly in decentralized, owner-operator environments where brand autonomy matters., • Exceptional communicator who can coach an entry-level prospecting hire in the morning, advise a brand president at lunch, and present to executive leadership in the afternoon., • Process-driven and data-oriented, with a natural instinct to measure what matters and build systems that scale., • Strong bias for action and team-first mentality. This role requires someone who is energized — not drained — by heavy travel and time in the field. EEO Statement We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.

Job DescriptionPosition Description: Day & Nite is hiring Logistics Coordinators to support our Logistics department. We are a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices. As a Logistics Coordinator, you will be at the heart of our operations—combining customer service, call center support, and dispatch responsibilities to ensure our clients receive timely, professional, and high-quality service delivery.This is a great opportunity for a career-minded individual who is passionate about logistics, thrives in a customer-facing role, and values interdepartmental collaboration. We’re seeking someone who can bring energy, professionalism, and precision to every interaction—both internally and externally. Duties and Responsibilities: Act as the front-line representative of our service brands by managing inbound and outbound calls with customers, vendors, technicians, and partners. Coordinate and dispatch field technicians efficiently across a broad geographic region (Eastern Seaboard to West Coast). Leverage company’s proprietary DBAnalytical system and third-party portals for service scheduling, job tracking, and performance reporting. Ensure smooth interdepartmental communication and handoffs between service, billing, operations, and technician management teams. Maintain up-to-date and accurate records of service calls, technician availability, and work orders. Monitor real-time technician activities and provide ongoing support to optimize service delivery. Adapt and work seamlessly across various business divisions with a clear understanding of different departmental goals. Assist in troubleshooting scheduling conflicts or service delays with professionalism and a solution-driven mindset.Qualifications: Customer Service Oriented – Demonstrates patience, empathy, and problem-solving skills in customer interactions. Excellent Phone Communication – Comfortable handling high-volume calls with a clear, professional tone. Organizational Skills – Strong attention to detail with the ability to multitask, prioritize, and follow through under tight deadlines. Team Player – Collaborative mindset, capable of building positive working relationships across departments. Tech-Savvy – Experience with business software systems (e.g., DBAnalytical, CRM platforms) and confident navigating new technologies. Experience in Third-Party Portals – Previous experience working with customer/vendor service portals is highly preferred. Flexible and Adaptable – Able to shift focus as business needs change and thrive in a fast-moving, service-driven environment.Must Haves:Minimum of 2 years of experience in logistics coordination, customer service, dispatch, or a related roleFamiliarity with multi-division service-based operations is a plusStrong command of English, both verbal and writtenProficient in Microsoft Office Suite and general computer navigationBenefits: Hourly rate based on experience and company growth potential Training & Development Programs Health insurance with generous company contribution Company paid life insurance Dental, Vision, and 401K plan Vacation and sick paid time off Paid holidays $23.00 - $25.00 Hourly

Job Description Title: Authorizations Specialist The Impact You Will Have: Liberty Home Guard is the country’s fastest-growing and best-rated home warranty provider. We are looking for an Authorizations Specialist to join our team in ensuring the accuracy and efficiency of home repair approvals. As an Authorizations Specialist, you will play a key role in reviewing and authorizing repair or replacement services, negotiating with vendors and technicians, and ensuring all claims adhere to company guidelines, ultimately contributing to the satisfaction and timely resolution of our customers' needs. Your duties and responsibilities include but are not limited to the following: Gather comprehensive home system and appliance malfunction diagnoses from technicians. Employ astute questioning techniques to ensure the accuracy and relevance of the information provided, preventing the authorization of incorrect repairs or replacements and ensuring alignment with approved solutions. Consistently negotiate with vendors and technicians during every call to secure competitive rates and cost-effective solutions for repair and replacement services, ensuring adherence to pricing guidelines and oaring;btaining necessary approvals. Employ exceptional communication skills to deliver service via phone, email, live chat, and any other designated communication channels. Handle both inbound and outbound calls seamlessly, strategically navigating the workflow to ensure effective communication with technicians, customers, and other departments. Collect a thorough diagnosis, including unit information, part numbers, and the cause of the breakdown. Authorize estimates within provided guidelines by promptly and accurately issuing approvals for repair or replacement services. Ensure that repair costs fall within pricing guidelines. Identifies and resolves customer-technician discrepancies by skillfully navigating designated Slack channels, and escalating requests for additional assistance when necessary. Place authorization codes on hold as necessary to ensure careful consideration and review before finalizing approvals. Maintain records of interactions with both customers and technicians, process accounts, and archive documents. Communicate with professional repair providers to verify various matters, including pricing, services, industry trends, and trade-related issues, in coordination with the Vendor Relations Team. Ensuring technicians adhere strictly to procedures and terms outlined in our policies. Provide clear feedback and reprimand technicians who violate company guidelines, to ensure quality standards in customer satisfaction and claim resolution time. Coordinate with Accounts Payable in processing disputes and investigating problematic situations related to technician errors. Follow communication procedures, guidelines, and policies, including but not limited to following proper call center and customer service etiquette. Effectively manage a large amount of calls, approximately 60-80 calls per day. Evaluate and decide on the most suitable course of action, determining whether repair or replacement is the optimal solution for a unit. Have thorough knowledge of the terms and conditions of each type of Protection Plan provided by Alphacom’s clients. Provide feedback to management regarding customer comments to develop ideas for improved services, processes, and procedures. Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring To The Team: Negotiation skills Strong attention to detail and goal-oriented. Strong analytical, decision-making, and problem-solving skills. Excellent communication and presentation skills. Commitment to excellent customer service. Ability to multitask, prioritize tasks, and manage time effectively. Excellent phone etiquette and active listening skills. Flexible, proactive, and self-motivated. This letter agreement supersedes and replaces any prior agreement, representations, or understandings (whether written, oral, implied, or otherwise) between you and the company and constitutes the complete agreement between you and the company regarding the subject matter set forth herein. This letter agreement may not be amended or modified, except by an express written agreement signed by both you and a duly authorized officer of the company. Pay Rate: $18-$22 an hour based on experience. This position is in person in our South Brooklyn office Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job Description Operational Trainer Department: Operational Training and Communication; Reports To: Director of Operational Training and Communication We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people’s hands. Want to learn more about joining our team? Visit www.palcofirst.com to explore opportunities. The Operational Trainer is responsible for designing, delivering, and maintaining high‑quality training experiences for both internal team members and external users of Palco’s products and services. This role supports the full lifecycle of learning—guiding new employees beyond initial onboarding, ensuring continued internal skill development, and equipping external partners and stakeholders with clear, effective educational resources. The Operational Trainer manages Palco’s internal and external training libraries, develops engaging training content, and facilitates regular training sessions on topics such as product updates, process changes, and workplace productivity. This role collaborates closely with HR, Marketing, Product Management, and the Client Engagement Team to ensure all training materials and communications are accurate, timely, and aligned with current organizational needs. Responsibilities include supporting employees after their first 90 days, developing and maintaining user guides and LMS content for external audiences, and coordinating scheduled educational communications such as training emails and text notifications. The Operational Trainer also delivers train‑the‑trainer programs and maintains comprehensive documentation to ensure a consistent, high‑quality learning experience across all audiences. Duties and Responsibilities Internal Training • Facilitate ongoing training for new employees after initial HR onboarding, guiding them through their first 90 days and continued development., • Deliver group and one-on-one training sessions on internal processes, software changes, policy updates, and other operational topics., • Develop and lead training sessions that help employees improve remote-work productivity, communication, and technology use. Create meeting agendas, schedule, host conference call, and webinar training with management and partners., • Maintain and expand the internal SharePoint knowledge base, ensuring articles, guides, and documentation remain accurate and well-organized., • Collaborate with HR to update training modules, onboarding content, and process documentation as changes occur., • Partner with Marketing and Product Management to ensure internal teams receive up-to-date information about new initiatives, products, or system enhancements., • Track new employee progress and follow up on training milestones., • Collect feedback from managers and employees to refine training materials and delivery methods., • Support company-wide communications and internal rollout of new tools or update External Training • Develop, update, and maintain external user guides, training documents, and support materials., • Provide “train-the-trainer” support to the Client Engagement Team to ensure consistent and accurate messaging across programs., • Conduct external training sessions as needed to support program rollouts, new features, or user needs., • Collaborate with Marketing and Product Management to ensure all external-facing materials are accurate, up-to-date, and aligned with product enhancements., • Oversee the creation and scheduling of outbound email and text communications across programs, including feature promotions and informational updates., • Manage the external training library and support LMS development, ensuring content is accessible, well-organized, and user-friendly., • Ensure communication campaigns are delivered on schedule and meet quality standards., • Track training effectiveness, collect feedback, and recommend improvements., • Assist the Communications & Training team with external rollout strategies as new products, updates, or policy changes occur. Skills and Attributes • Excellent presentation, facilitation, and communication skills in both in‑person and virtual environments., • Ability to simplify complex information into clear, accessible training content., • Strong written and verbal communication skills., • Strong collaboration skills with marketing, product, and client-facing teams., • Highly organized, detail-oriented, and adaptable to shifting needs or product updates., • Ability to manage multiple training topics and deadlines. Other Essential Traits • Proficient with MS Office, • Must be able to exercise tact and discretion under a variety of stressors., • Must have excellent verbal and written communication skills., • Must be able to multi-task and meet deadlines., • Must understand and adhere to Palco’s Core Values. Education and Experience • 2+ years of experience in training, operations, onboarding, communications, or instructional design., • Strong working knowledge of SharePoint, including content management and organizational design., • Experience developing or maintaining user guides, training materials, or LMS content., • Ability to manage email and text communication workflows or platforms (experience with CRM or campaign tools is a plus)., • Experience working cross-departmentally with HR, Marketing, and product-focused teams is a plus. Join Us • Company benefits designed for you:, • Generous Paid time off., • Quarterly/Annual bonus potential., • Retirement Savings: We will support you as you save for your future., • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint., • Great Work Environment: We are proud of our company culture of collaboration and the recognition we’ve received for our diversity efforts. When you join Palco, you are engaged in creating the future - both our company’s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can: • Bring your authentic self to work., • Grow and thrive, both personally and professionally., • Make a difference with our clients, in our communities, and with the millions of people we support., • Experience work/life balance., • Feel value and a greater purpose through the work you do. Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis.

Job Description Employment Solutions is currently seeking SEVERAL skilled and experienced Licensed insurance agent/Accident and Health for Open Enrollment season. Equipment will be provided. • Must have a valid Accident and Health license, • Training start date for this role will be 8/17/26, • This is a full-time position which will require a flexible work schedule between 8am – 8pm CST, Monday –Sunday. Position Overview: Core responsibility will be to act as an insurance advisor and customer service advocate. Answering questions regarding various programs, updating and verifying member information, reviewing policy and plan benefits, etc. Essential Functions of Customer Service Representative • Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling!, • Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software., • Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution., • Use decision-support tools to respond to common customer work/service order inquires and requests., • Demonstrates personal commitment by adhering to company guidelines, policy and professional code of ethics and participate in an inclusive environment where people can contribute their best., • Participate in regular staff meetings, coaching sessions, training, and scheduled meetings with leadership, • Identify personal development and/or training needs., • Provide an excellent customer experience in all interactions. The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned. Minimum Qualifications High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required. Knowledge, Skills & Abilities • Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support., • Proven customer service, operations support, and problem resolution skills., • Ability to prioritize multiple tasks in a fast-paced environment., • Courteous and empathetic with strong customer service orientation., • Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization., • Ability to work independently with strong sense of focus, task -oriented, nonjudgmental, and clear sense of boundaries., • Ability to think critically and make decisions using sound judgement, experience, and existing tools/resources, including applicable rules/regulations., • Must be willing to work in a collaborative, fast-paced, structured team environment and adapt quickly to change., • Must have a fast and reliable internet connection. #IND4 #ZR