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Junior Business Development RepresentativeFinancial Services & Wealth Management\n Location: Aventura, FL (In Office) \n Schedule: Monday-Friday, 8:00 AM - 5:00 PM \n Compensation: $45,000 Base Salary + Performance Bonuses + Career Growth Opportunities About the Opportunity\n We are seeking a highly motivated, competitive, and driven recent college graduate to join a growing wealth management practice affiliated with Northwestern Mutual. This is an opportunity to work directly alongside a nationally recognized financial advisor who has been a top producer for more than 13 years, achieving Top 100 ranking nationally in 2019 and Top 300 ranking nationally in 2024. \n This role is designed for someone who wants to build elite sales skills, develop confidence in business development, and learn how successful financial professionals acquire and cultivate high-quality client relationships. \n The ideal candidate is energetic, resilient, coachable, and unafraid of hearing "no." If you enjoy competition, thrive in a fast-paced environment, and want to learn how top producers generate opportunities, we want to meet you. Position Summary\n The Junior Business Development Representative will focus primarily on outbound prospecting, lead generation, appointment setting, and relationship development. This individual will be responsible for creating qualified opportunities and scheduling meetings with prospective clients. \n You will receive direct mentorship and sales training from an experienced advisor with a proven track record of success in financial services. \n This is not a call center position. This is a professional sales development role focused on helping build a premier wealth management practice. ResponsibilitiesProspecting & Business Development\n\n • Conduct high-volume outbound calling to prospective clients.\n, • Identify and engage qualified prospects through phone outreach.\n, • Build and maintain a pipeline of prospective clients.\n, • Schedule introductory meetings for the advisor.\n, • Follow up consistently with prospects through phone, email, and text.\n, • Develop referral opportunities and networking connections.\n, • Maintain detailed prospecting notes and activity records within the CRM.\nSales Support\n\n, • Work closely with the advisor to refine prospecting strategies.\n, • Participate in weekly sales training and coaching sessions.\n, • Learn financial planning and wealth management concepts.\n, • Assist with lead tracking and pipeline management.\n, • Help execute marketing and business development initiatives.\nProfessional Development\n\n, • Participate in ongoing sales coaching and mentorship.\n, • Develop expertise in communication, influence, relationship building, and client acquisition.\n, • Gain exposure to financial planning, investment management, insurance solutions, and wealth management strategies.\nQualificationsRequired\n\n, • Bachelor's Degree or Associate's Degree\n, • Strong verbal communication skills\n, • Professional attitude and appearance\n, • Highly motivated and competitive personality\n, • Comfortable making outbound calls throughout the day\n, • Strong work ethic and ability to handle rejection positively\n, • Desire to build a career in sales, business development, financial services, or entrepreneurship\nPreferred\n\n, • Previous sales, internship, customer service, or leadership experience\n, • Experience in athletics, student organizations, or competitive activities\n, • Interest in finance, investing, wealth management, or financial planning\n, • Demonstrated ability to achieve goals and exceed expectations\nIdeal Candidate Traits\n We're looking for someone who: \n\n • Is relentless and persistent in pursuing opportunities\n, • Has a positive attitude and strong mental toughness\n, • Takes coaching well and applies feedback quickly\n, • Is organized and accountable\n, • Wants to learn from a proven producer\n, • Enjoys winning and achieving measurable goals\n, • Is excited about a long-term career opportunity\nCompensation & GrowthCompensation\n\n, • $45,000 annual base salary\n, • Performance-based bonuses\n, • Incentives tied to qualified appointments and business generated\n, • Ongoing training and professional development\nCareer Path\n This role offers a unique opportunity to learn directly from a nationally recognized financial advisor with more than 13 years of experience. Successful candidates will gain advanced sales, prospecting, and relationship-building skills that can serve as the foundation for future opportunities within financial services, wealth management, business development, or financial advising. To Apply\n Please submit: \n\n • Resume\n, • Brief cover letter explaining why you believe you would excel in a business development and sales environment\n, • A short paragraph describing a situation where you overcame rejection or achieved a challenging goal\n\n Location: Aventura, Florida \n Position Type: Full-Time, In-Person \n We are looking for someone who is hungry, coachable, and willing to outwork the competition. We can teach the skills. We cannot teach drive.

Job DescriptionWhy Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time. By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions. This role reports directly to our Associate Director of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services. About Epicured Epicured helps prevent and manage chronic disease through medically tailored nutrition, combining clinical research with culinary expertise to improve health outcomes nationwide. Join a mission-driven team working at the intersection of food, healthcare, and technology. Position Overview Epicured is hiring Social Care Navigators to support New York’s Medicaid Section 1115 Waiver program. In this role, you’ll engage Medicaid members, assess eligibility for Health-Related Social Needs (HRSN) services, and coordinate referrals through Epicured and community partners. This role, reporting to the Associate Director of Member Experience, is ideal for someone who is organized, compassionate, tech-savvy, and comfortable working in a high-volume virtual contact center environment. Key Responsibilities Manage inbound and outbound member communications via phone and email, leveraging Five9 and various partner technology platforms Conduct outreach to screen potential members, assess eligibility, and navigate members to service providers based on identified health-related social needs Track and follow up on referrals to ensure service delivery and satisfaction Maintain accurate documentation in program platforms and internal systems Support members with program questions Comply with Medicaid, HIPAA, and NYS DOH requirements QualificationsRequired High school diploma (Associate degree preferred) 3–5 years of experience in customer service, call centers, social services, care navigation, or related fields Experience in a virtual contact center environment (Five9 preferred) Strong communication and member engagement skills Ability to manage high-volume interactions in a compliance-driven setting Preferred Experience with Medicaid, Social Care Networks (SCNs), or health-related social needs (HRSN) programs Background in healthcare, care coordination, patient support, or community-based services Multilingual candidates encouraged to apply (Spanish, French, Mandarin, Hindi) Schedule Availability between 9:00 AM–6:00 PM EST, Monday–Saturday, with weekly schedule assigned based on evolving business needs Compensation & Benefits Pay: $21–$23/hour, based on experience Benefits: 401(k) Medical, dental, and vision insurance Employee meal discounts Equal Opportunity Employer Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply through the job board. Questions may be directed to careers@getepicured.com.

CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to the community. All CitiMed offices are multilingual and staffed with individuals to make any experience pleasant. You can learn more about us at https://www.citimedny.com/. CitiMed is growing rapidly and we are looking for many qualifying individuals to be a part of our team! With the support and hard work of all our employees, CitiMed continues to make its way down a successful road. CitiMed maintains a work culture that allows our team members to feel supported and confident in their work. We offer many learning opportunities with room for professional growth. If the responsibilities interest you and believe you have met the requirements, we strongly encourage you to apply! Job Description: The Patient Access Representative serves as the first point of contact for patients across all CitiMed locations and specialties, managing appointment scheduling, rescheduling, and confirmations while verifying insurance and referral information prior to each visit. This role is central to patient experience, schedule utilization, and revenue cycle accuracy, requiring accurate documentation, HIPAA compliance, and close coordination with site and clinical staff to resolve issues and manage day-of changes. Detailed Responsibilities: • Answer inbound calls and place outbound calls to schedule appointments across all CitiMed locations and specialties., • Schedule, reschedule, confirm, and cancel appointments for any visit type, balancing patient needs with site and provider availability., • Collect and verify patient demographic, insurance, and referral/order information, including insurance eligibility and prior authorization, prior to scheduling., • Advise patients on visit-specific preparation instructions and required documentation., • Document all call activity, inquiries, actions taken, and follow-up needs in the scheduling/EHR system., • Respond to patient questions and concerns with empathy and professionalism, de-escalating and resolving issues or routing to the appropriate site or department., • Coordinate with front-desk and clinical staff to manage same-day changes, no-shows, and urgent add-on requests., • Maintain patient confidentiality and HIPAA compliance on every call., • Meet call-quality, call-volume, and scheduling-accuracy standards as metrics are established. Required Qualifications: • Fully bilingual in English and Spanish (verbal and written), with the ability to conduct a full patient scheduling call and document notes accurately in either language., • High school diploma or GED., • Experience in a call center, medical front-office, or customer service role., • Working knowledge of medical terminology, or demonstrated ability to learn it quickly., • Proficiency with scheduling software, EHR systems, and standard office applications, with accurate typing and data entry., • Strong phone etiquette, active listening, and clear verbal communication skills., • Ability to multitask and stay organized in a fast-paced, high-call-volume environment. Preferred Qualifications: • Prior healthcare call center or medical scheduling experience across multiple specialties., • Familiarity with Workers' Compensation, No-Fault, or personal injury authorization processes, directly relevant to CitiMed's patient population., • Experience verifying insurance benefits and prior authorizations across multiple payers., • Associate degree or equivalent. Hourly Rate/Salary depends on experience.

Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient Services Specialist II provides support to the departmental call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic or interventional radiology services, physician referral/appointments, and general information for the Department of Radiology. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience through excellent customer service, empathy and patience. Essential Duties • Schedule appointment requests for diagnostic or interventional radiology services, per area of assigned responsibilities. Utilize existing tools to facilitate securing the right appointment with the right medical provider or team. Indicate special needs (e.g., special accommodation, interpreter, etc.)., • Communicate insurance participation, financial responsibility (if applicable), and time of service policy to patient population., • Ensure that patients understand the arrival and check-in process, pre-appointment instructions and patient safety precautions, and other relevant information. Email specialty patient forms if needed., • Obtain patients’ insurance and demographic information and ensure all obtained information is registered in Epic with 100% completeness and accuracy. Accurately complete required tasks and fields in pre-registration., • Maintain knowledge of insurance requirements. Perform real-time insurance verification and interpret responses. Inform patients of insurance requirements for services provided. Escalate cases for resolution as appropriate., • Help identify and document trends using established protocol. Escalate issues to Supervisor/Manager for resolution., • Support and participate in a collaborative team-oriented environment. Facilitate team discussions about complex patient scheduling needs., • Take ownership for resolving scheduling conflicts and communicate with management team and care providers to resolve scheduling issues., • Collaborate with all coworkers and follow up as appropriate regarding reported complaints, problems, and concerns., • Ensure "warm transfer" of calls and inquiries are routed to the correct party for resolution. Escalate cases as appropriate., • Collect pre-registration information to address outstanding Epic work queue accounts., • Perform outbound calls to perform Epic referral scheduling., • Maintain patient privacy and confidentiality according to HIPAA requirements at all times. Successfully complete all required trainings., • Keep current on all organizational and practice policies and standard operating procedures., • General faxing, filing, and mail sorting., • Contribute to the team by providing support and back-up coverage as needed and directed by Supervisor and/or Manager., • Work on escalated cases with higher complexity as assigned., • Help to mentor other Specialists to resolve complex issues/cases. Escalate such cases to Supervisor for resolution. Ensure remedy is executed in a successful manner., • Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information., • Provide suggestions and recommendations to improve workflow, communication, and overall protocols to better serve the needs of the patients and department., • Conform with all applicable HIPAA, billing compliance, and safety guidelines., • Keep current on all organizational and practice policies (e.g., infection control, HIPAA), goals, initiatives, and required trainings. Interventional Radiology (IR) Track Duties: In addition to the above, Specialists working on the IR track will also perform the following duties: • Coordinate pre-procedure testing and clearances and ensure complete and accurate documentation of pertinent information in Epic., • Escalate complex cases as needed to RNs to ensure successful remediation. Qualifications • High School Diploma or equivalent required, Associates preferred., • Minimum of 3 years of relevant experience, including proficiency in medical terminology and prior medical practice experience., • For IR track, surgical or invasive subspecialty experience is required., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations, including the ability to maintain professional demeanor under pressure due to the high volume and urgent nature of calls., • Excellent skills in problem assessment, using good judgment, and collaborative problem solving in complex and interdisciplinary settings., • Ability to perform tasks with accuracy and minimal error rate., • Excellent verbal and written communication skills, including interpersonal skills. Ability to communicate in a clear and concise manner to ensure understanding of information by patients and customers., • Strong proficiency with Microsoft Office (Word and Excel) or similar software is required, and an ability and willingness to learn new systems and programs., • Bilingual (English/Spanish) a plus.

JOB DESCRIPTION: Business Support Center Rep/_ Schedule: • Shift will be either 8:00 AM–4:00 PM or 11:00 AM–7:00 PM., • November - December, 2026: Remote, • January - February, 2027: 100% onsite, • March 2027 onward: Likely remote again, • Overall, the role is hybrid, so flexibility to work onsite is required when needed. Go-Live Schedule: • Must be available to work December 31st & January 1st., • Also required to work Saturday, January 2nd, Sunday, January 3rd, Saturday, January 9th, and Sunday, January 10th., • Outside of these dates, the normal schedule is Monday - Friday. Summary: Responsible for Tier 1 support for employee inquiries received via multiple sources (telephone, e-mail, direct interaction, etc.), providing a high level of customer service to Client employees focused on First Touch Resolution. Develop a working knowledge of general HR programs, policies, procedures, and guidelines supporting the HR function. Responsible for issue identification, case management initiation, issue resolution, and when needed, escalation to appropriate Tier 2 support. Responsibilities: • Support transactions, user inquiries, and ticket resolution related to the Workday ERP implementation and existing Workday HCM platform., • Provide timely and accurate support through calls, service requests, and case management processes., • Partner with stakeholders across HR, Finance, IT, Supply Chain, Research and other business functions to troubleshoot issues and support business processes., • Assist with system adoption, process improvements, and end-user support activities to ensure successful ERP and HCM operations. Tier 1 Support and Resolution: • Respond to inquiries and provide Tier I support of basic to moderate complexity inquiries submitted to Resource Center-to include general inquiries, feedback, or notification of incidents using call scripts and knowledge base to provide appropriate responses., • Actively redirect customers to self-service options as appropriate, teaching them how to be self-sufficient in the use of direct access tools and the HR knowledge base., • Use computerized systems for tracking, information gathering, and/or troubleshooting pertaining to each inquiry., • Document issues and identify appropriate actions to resolve inquiries., • Obtain supervisory input to resolve new types of problems., • Give periodic status reports in written and verbal formats., • Professionally handle all inbound/outbound inquiries., • Place out-bound calls to assist with follow-up requirements., • Problem resolution., • Provide superior customer service to the employees and managers., • Contribute to a high-caliber service environment by ensuring the timeliness of customer responses and ensuring transactions are processed in a consistently accurate and timely manner., • HR Operations and Transaction Support:, • Responsible for day-to-day operational support for key HR business processes and applications related to Recruiting, Employee/Manager Self-service transactions, Absence, Performance Management, Benefits, Payroll, Finance, and Compensation., • Process Workday transactions for occasional concierge service., • Perform proactive outbound follow-up communications, as necessary., • Execute tasks in accordance with standard operating procedures, including data-entry transactions in Workday or other systems., • Collaborate with HR Business Partners and Managers on low complexity issues., • Train New HR Resource Center Representatives. HR Knowledge Base Content: • Support Development of HR Knowledge base content., • Stay current on all new & upcoming System functionality; Policy and Procedure, Regulatory and Compliance changes for the purpose of informing business and resource center., • Partner with HR Business partners and Center of Expertise to understand all new and existing policies. Projects and Process Improvement: • Provide continuous feedback to manager about trends, processes, and opportunities for improvement., • Identify and recommend process improvements that significantly reduce workloads or improve quality for his/her assigned area(s) of responsibility., • Assist with testing of enhancements to key HR applications and related processes; ensuring system enhancements are thoroughly tested; assess impacts to employees, managers, and/or HR. Required Skills & Experience: • Customer Service experience, Finance and/or Supply Chain and/or aptitude, • HS Diploma/GED required, • Associate's Degree or Certified Vocational Training in HR or Communication Preferred., • -2+ years of experience in a Business Environment Preferred

Job DescriptionCompany Summary . Estimated On-Target Earnings: $70,000 (hourly base pay + estimated commissions). This role offers uncapped commissions, with top earners earning $100k or more in total annual compensation! Actual earnings will vary based on individual sales performance. Why Join EchoStar Roseland? Are you highly competitive, driven by financial success, and ready to turn your ambition into a potential six-figure trajectory? At EchoStar, a Fortune 250 leader, we do not just offer a job. We give you the keys to a long-term career destination right here at our Roseland facility. Located at our location in Roseland, our Retention team acts as the primary shield protecting our customer base. Equipped with real-time AI assistance tools to simplify technical details, you will have the backing and tech you need to de-escalate calls, build rapport, and save accounts. If you are deeply money-motivated, refuse to take "no" personally, and love the rush of turning a loss into a high-commission win, you belong at EchoStar. This role is on-site at 3 ADP Boulevard, Roseland, New Jersey. 07068 Job Duties and ResponsibilitiesWhat You'll Do • Tenacity and Thick Skin: You do not take "no" as a final answer. You have the grit to present multiple tailored offers even when the customer starts out closed off., • Active Listening & Persuasion: You can read between the lines during a high-stress conversation, pull out the customer's true pain point, and reframe our services to solve it., • Strong Money Motivation: You are driven by the direct link between saving a customer and earning uncapped commission on top of your hourly base., • Reliability & Foundation: You possess a high school diploma or GED equivalent and a willingness to take on full-time schedules, back-to-back call volumes, and shift flexibility., • No Experience Necessary: Call center or retention experience is a major asset, but not required. We teach you the exact de-escalation and negotiation frameworks you need during training. Training time is compensated at your regular hourly base pay rate.Skills, Experience and RequirementsWhat You Bring, • Unshakable Grit & Money Motivation: Tenacious drive to negotiate, re-evaluate customer needs, and close retention sales to maximize your commission checks., • Adaptability & Patience: Comfortable managing high call volumes while bringing an Adventure and Winning spirit to difficult conversations., • High EQ & Thick Skin: Exceptional emotional intelligence, active listening skills, and the ability to maintain composure during escalated calls. "No" is never personal to you., • Qualifications: High School Diploma or GED required (Associate’s/Bachelor’s a plus). Call center experience is a plus, but not required—we will train you on advanced de-escalation techniques!Compensation, Perks & Career Pathing Aggressive Uncapped Structure + Guaranteed Base • Guaranteed Base Pay: $20.50/hour base pay with uncapped commission., • Estimated On-Target Earnings (OTE): $70,000/year, with top performers consistently earning $100,000+., • Fast-Track Promotion Plan: Rapid internal progression built right into your first year. Performance-based milestones provide you with the opportunity to move up two title levels within 12 months, raising your base hourly pay:, • Level 1 (Associate Account Executive): $20.50/hr, • Level 2 (Account Executive): $22.00/hr, • Level 3 (Senior Account Executive): $23.00/hr, • 100% Inbound Calls: No cold outreach or outbound door-knocking., • Comprehensive Benefits: Full medical, dental, and vision insurance, 401(k) matching, tuition reimbursement, HSA, and employee stock purchase options., • Exclusive Employee Perks: Complimentary DISH TV service at your home, plus deep discounts on Sling TV and Boost Mobile plans. Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) #ROST1 \nCompany Description EchoStar is connecting the world. We expand possibilities for education, healthcare, and industry by connecting people, enterprises, and technology across the globe. Together, we’re shaping the future of connectivity, creating opportunities to empower communities and turning the impossible into reality. EchoStar is connecting the world. We expand possibilities for education, healthcare, and industry by connecting people, enterprises, and technology across the globe. Together, we’re shaping the future of connectivity, creating opportunities to empower communities and turning the impossible into reality.

Job DescriptionWe are looking for a Customer Service Representative to support a busy customer contact environment within the gaming industry in Jersey City, New Jersey. This Long-term Contract position is ideal for someone who communicates clearly, stays composed under pressure, and enjoys helping customers with orders and account-related questions. The role focuses on delivering attentive service across inbound and outbound interactions while ensuring accurate information is captured and resolved efficiently. Responsibilities: • Handle a high volume of incoming customer calls and provide timely, courteous support for service-related inquiries., • Place outbound calls as needed to follow up on customer requests, confirm details, or provide updates on open issues., • Enter and update customer orders accurately in internal systems while maintaining strong attention to detail., • Resolve routine concerns by gathering information, identifying customer needs, and offering appropriate solutions., • Document call activity, order details, and service outcomes thoroughly to maintain complete records., • Escalate complex or sensitive matters to the appropriate team when issues require additional review or action., • Maintain service quality standards by communicating clearly and ensuring each interaction reflects a positive customer experience.• Previous experience in a call center or customer-facing support role., • Strong ability to manage inbound and outbound phone conversations with careful attention to detail., • Experience with order entry and maintaining accurate customer information., • Clear verbal communication skills and a customer-first approach to problem-solving., • Ability to multitask, stay organized, and work efficiently in a fast-paced environment., • Basic computer proficiency and comfort navigating multiple systems during customer interactions.

Job Description Remote Customer Service Representative (CSR 2 – Client Support) Work From Home | New Jersey Residents Only- (BRING YOUR OWN DEVICE) Start Dates: November 2 or November 16 Are you passionate about helping people and making a difference in their lives? Join a team that supports individuals and families as they navigate their health insurance options through the Marketplace. If you're customer-focused, detail-oriented, and thrive in a fast-paced environment, we'd love to hear from you! Pay Rates $18.00/hour – Monolingual $19.00/hour – Bilingual (English/Spanish) Location 100% Remote / Work From Home Must reside in New Jersey. Assignment Details Ongoing Assignment Temp-to-Hire Opportunity 6-month assignment with potential for permanent conversion Paid Training Schedule: Monday through Friday 8:00 AM – 4:30 PM Eastern 3-week training period Important: Candidates must remain on camera throughout training and nesting. Full attendance during training and nesting is required. ⏰ Work Schedule Availability After training, team members must be available to work any schedule within: Monday through Friday: 8:00 AM – 8:00 PM Saturday: 8:00 AM – 5:00 PM Possible requirement to work 8:00 AM – 5:00 PM on the last two Sundays in January. Candidates must be able to commit to working any assigned schedule within these hours. What You'll Do as a Customer Service Representative, you'll serve as a trusted resource for Marketplace consumers and help them understand their healthcare coverage options. Responsibilities include: Answer inbound calls from Marketplace consumers, prospective enrollees, and authorized representatives. Provide general information regarding health insurance coverage through the Marketplace. Assist individuals and families with completing health insurance applications. Build and verify tax households, household income, and eligibility information. Explain Marketplace eligibility determinations and enrollment options. Enroll consumers into qualified health plans. Process demographic updates, life event changes, disenrollment requests, and special enrollment period requests. Respond to inbound and outbound customer contacts while adhering to company procedures and privacy requirements. Track and document all customer interactions using applicable systems. Fulfill requests for materials through mail, email, or electronic download. Coordinate translation services for non-English-speaking callers as needed. Escalate complex issues to the appropriate support teams for resolution. Attend required meetings, trainings, and ongoing educational sessions. Maintain current knowledge of Marketplace programs, policies, and systems. Perform additional duties as assigned by management. ✅ Qualifications Required: High School Diploma, GED, or equivalent. Minimum of 6 months of customer service experience. Strong telephone and data entry skills. Excellent written and verbal communication skills. Strong organizational and interpersonal skills. Ability to work efficiently in a fast-paced environment. Ability to manage multiple complex tasks simultaneously. Ability to work independently and as part of a team. Must be comfortable being on camera throughout training sessions. Must maintain full attendance during training and nesting. Must have a reliable home office setup that meets equipment requirements. Preferred: Associate degree or higher. Previous customer service or call center experience. Experience using computers, phone systems, and headsets. Bilingual Spanish/English. Equipment Requirements (BYOD) This is a Bring Your Own Device (BYOD) opportunity. Candidates must have: Internet Requirements Traditional wired home internet service required. No cellular-based internet providers (such as T-Mobile, Verizon Mobile, etc.). Minimum speeds: 100 Mbps download 20 Mbps upload Less than 50 ms latency Hardware Requirements Second monitor required USB plug-and-play wired headset with microphone and noise suppression Windows 11 operating system, Intel Core i5 processor (or equivalent) 8 GB RAM required (16 GB preferred) 512 GB storage required. Additional Requirements Smartphone with at least 200 MB available memory to download the Microsoft Authenticator app Real Job Preview (RJP) To help candidates better understand the role and set expectations for success, a 30-minute Real Job Preview (RJP) will be conducted. The session includes: Client background overview Job responsibilities and performance expectations New hire journey roadmap Live Q&A session Upcoming RJP Dates: October 13 October 16 Why Apply? ✔ Work from the comfort of your home ✔ Competitive hourly pay ✔ Bilingual pay differential available ✔ Opportunity to convert to a permanent position ✔ Make a meaningful impact by helping individuals and families access healthcare coverage Apply today and start your journey toward a rewarding remote customer service career! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPoster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1148 \nCompany Description This company offers growth and a great group of people to work with. This company offers growth and a great group of people to work with.

COMPANY OVERVIEW About Daybright Financial Simply put, we are one of the nation’s largest independent, privately held firms specializing in employee benefits, retirement plans, and all their associated compliance needs. Since 2008, we have grown by acquiring over 60 local and national firms that have been trusted members of their communities for decades. We hold the coveted “Best Places to Work – USA,” certification and serve more than 22,000 employer groups and 3.6 million plan participants nationally. Daybright Financial also operates a dedicated independent divisional team, Daybright Broker Solutions, _, to further enhance the services, support, and marketing resources to grow the businesses of benefits brokers and consultants and enable professional employer organizations (PEOs) to bring more to the table for their clients — through the seamless delivery of Fortune 500-level health and financial wellness solutions. For more information on Daybright Financial, visit daybright.com. Follow Daybright on , , , and . Be part of a team of thought leaders and seasoned benefits and retirement planning professionals. Daybright is currently seeking a Customer Service Representative to join M3 Technologies within our Broker Solutions Segment. M3 Technologies is located in Matawan, NJ. JOB DESCRIPTION The candidate will become a valued member of the call center team and will be responsible for handling both in-bound and outbound high volume customer service calls. The CSR will be responsible for answering and handling benefits questions concerning billing, form submission, claims processing, and other inquiries regarding their benefits. Most outbound calls are callbacks to clients to provide requested information. The right candidate will have experience working in a call center environment, customer service background, and great communication skills. This is a full-time in-office role. We offer competitive pay, benefits, generous paid time off, paid holidays, a 35-hour full-time work week and more! The hours are Monday – Friday 9am to 5pm with a 1-hour lunch. RESPONSIBILITIES • Answering and redirecting high volume calls., • Provide exemplary service to customers, discussing and explaining their insurance coverage, premiums, and claims., • Resolve premium and billing questions and inquiries., • Assist customers with filing claims., • Record keeping and updating customer files., • Perform other general tasks as needed. EDUCATION AND EXPERIENCE • High school or equivalent (Required)., • 1+ years of call center experience., • 1+ years of insurance experience., • Proficient knowledge of customer service, and standard office practices and procedures., • Proficient computer skills., • Proficient standard office equipment skills., • Outstanding communication skills, both written and verbal., • Strong people skills., • Excellent phone etiquette., • Outstanding organizational skills and attention to detail., • Bilingual in Spanish, a plus., • Supplemental and voluntary benefits experience a plus

Customer Service & Sales Representative About the Role eWe are seeking a motivated and people-oriented Customer Service & Sales Representative to join our growing team. This role combines customer support, relationship building, and sales execution to deliver an exceptional customer experience while helping drive company growth .The ideal candidate is energetic, professional, and confident communicating with customers in both service and sales-focused conversations. If you enjoy working in a fast-paced environment, solving problems, and helping customers find the right solutions, we’d love to hear from you . Responsibilities • Provide outstanding customer service and support to new and existing customers, • Handle inbound and outbound customer communications via phone, email, and text, • Educate customers on products, services, and promotions, • Identify customer needs and recommend appropriate solutions, • Build and maintain strong customer relationships, • Resolve customer concerns in a professional and timely manner, • Accurately document customer interactions and account updates, • Meet individual and team performance goals, • Collaborate with internal teams to ensure a positive customer experience Qualifications • Previous customer service, sales, retail, hospitality, or call center experience preferred, • Strong communication and interpersonal skills, • Comfortable speaking with customers and handling objections, • Ability to multitask and stay organized in a fast-paced environment, • Positive attitude with a strong work ethic, • Coachable and eager to learn What We Offer • Competitive pay plus performance-based incentives, • Growth and advancement opportunities, • Ongoing training and mentorship, • Supportive and team-oriented environment, • Full-time scheduling options If you are driven, customer-focused, and ready to grow your career in customer service and sales, we encourage you to apply today.

Elevate Your Career While Making a Difference – Join the #1 Staffing Firm to Work for in the U.S.! Ultimate Staffing Services, one of the largest privately held staffing firms in the U.S., focuses on placing administrative and office support, customer service, call center, HR, sales, and manufacturing talent across a variety of industries. We are currently seeking a Market Manager for our operations in the Paramus, New Jersey area. Why Work for Ultimate Staffing? Our award-winning, unique culture and amazing coworker community make us stand out among the rest. The best part is we make an impact on someone’s life every time we make a placement. We’re afforded the opportunity to create remarkable experiences and to make life better each day… and it feels good! • Fully remote (100% Work from Home), • Competitive salary, bonus plan, and broad range of benefits including 401K/deferred compensation plan + matching, • Multiple monthly and annual recognition and reward opportunities including an annual trip for top performers, • Paid and company-sponsored programs to support health and wellness, • Diversity and inclusion focus and programs, • Paid time to give back to our communities as well as company sponsored non-profits, • Focused communication and training support By joining Ultimate Staffing, you connect with a company culture based on values, fun, community giving, volunteering, celebrating belonging and purpose, and making a positive impact in people’s lives. You also benefit from an unlimited earning potential, 100% work from home, schedule flexibility, a broad range of health, life-balance, and recognition benefits including an annual paid trip for top performers. But don’t just take our word for it. As a specialized business line of Roth Staffing Companies, we’re consistently recognized as an industry leader by Staffing Industry Analysts (SIA), Inc., ClearlyRated, and are certified by Great Places to Work™ and Most Loved Workplaces… and we’re proud of it. Specifically in this role, the Market Manager oversees the local team for the business line but also participates hands-on in the sales and recruitment efforts with our candidates and clients in the Paramus, New Jersey area. Working in a largely virtual environment where our culture and commitment to creating remarkable experiences come first, the Market Manager uses end-to-end recruiting and full-sales cycle skills to promote our workforce staffing solutions with clients and prospects through a combination of video and in-person meetings. What Do We Look For? • Market Manager should live in the greater Paramus, New Jersey area, • Individuals who thrive in a business development and outbound sales environment, • Individuals with a strong business acumen and customer service skills, • Strong communicators with excellent problem-resolution skills, • Previous staffing industry or recruiting experience is helpful, • Someone who is enthusiastic about creating remarkable experiences with coworkers, clients, and Ambassadors in line with our company purpose, promise and values, • Someone who embraces being a part of an environment that focuses on belonging, • 4+ years of B2B sales experience in a professional services environment preferred, • Bachelor’s degree or transferable experience Learn more about us at UltimateStaffing.com. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance. Skills Business Planning, Communication With Candidates, Contract Negotiation, Leadership, Networking, Recruitment The Company is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available people in every job. Therefore, the Company does not discriminate against its employees or applicants because of race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, genetic information or characteristics, marital status, sex, gender, gender identity, gender expression, sexual orientation, age, military and veteran status, pregnancy, or any other consideration made unlawful by applicable laws. If applying to this role from a Diversity Partner Site, please select “Diversity site” in the How did you hear about us? option field. MMParamus47831

About Us Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. **All of our positions are fully on-site in Parsippany, NJ. This posting is for an affiliate brand of DOWC. 1800Warranty is a post-sale vehicle protection company that helps auto dealerships turn missed F&I opportunities into revenue without increasing their headcount, overhead, or operational complexity. We specialize in Vehicle Service Contracts (VSCs) for everything from everyday vehicles to EVs, trucks, classic cars, and power sports. We operate at the intersection of automotive retail, F&I, and customer lifecycle engagement not just selling protection plans, but helping dealerships build long-term value for every customer who leaves the lot unprotected. We are seeking hungry, passionate, and driven individuals (entry level or experienced) to join our growing team. You will be provided thousands of "warm" leads from our partners to make achieving the sales targets right in arms' reach. Are you tired of receiving the same paycheck every week? Do you want to be in control of how much money you earn? This opportunity allows you to be in the driver's seat of your own career and control your earnings. We are open to all levels of experience. If you describe yourself as a driven, passion-filled individual with a strong work-ethic, we want to talk to you! We are seeking a total of 2 Bilingual Inside Sales Representatives to join our team. Job Summary: The Inside Sales Representative will be responsible for developing new business opportunities, managing inbound and outbound sales calls, nurturing leads, and closing sales within the 1800Warranty division to both Spanish and English speaking markets. This performance-based role consists of building strong customer relationships, understanding customer needs, and providing tailored product and service solutions. The Inside Sales Specialist will be responsible for the day-to-day tasks associated with generating sales for our products, providing ongoing customer service, and updating internal customer records. Duties/Responsibilities • Handle high-volume outbound and inbound calls in a professional and friendly manner, providing exceptional customer service in a call center environment., • Make outbound sales calls daily to leads and potential customers, meeting individual and team targets and goals, responding to inquiries and following up consistently., • Manage consumer leads effectively, ensuring proper follow-ups and sales efforts are conducted based on lead sources., • Present vehicle service contracts (VSCs) and related products, clearly communicating their perks and benefits against competitors., • Advise customers on available products and pricing options, helping them make informed decisions., • Close sales transactions and follow up to ensure completion., • Meet individual KPI targets provided by leadership and ensure metrics are being tracked/recorded on a daily, weekly, monthly, and quarterly basis., • Analyze and resolve customer concerns, including processing documents and payment information before escalation., • Stay updated on industry trends to become a subject matter expert and confidently address customer inquiries., • Ensure CRM (Zoho) is up to date, logging all sales information, customer interactions, and automations correctly., • Maintain organized call logs and prepare sales reports for management review., • Collaborate with key departments to enhance outreach strategies and improve sales performance., • Communicate with partnered dealers when needed providing exceptional B2B customer service., • Participate in continuous sales trainings and professional development to improve sales performance and exceed KPI targets., • Perform general administrative tasks and any other duties assigned by management. Required Skills & Experience: • Minimum HS Diploma or GED required., • Proven customer service capabilities with strong phone etiquette and professional business acumen., • Previous sales experience, preferably in an inside sales call center environment., • Bilingual is Spanish is required., • Automotive or insurance sales highly preferred., • Excellent interpersonal and relationship building skills., • Proven track record of achieving/exceeding sales objectives., • Familiarity with CRM platforms (Zoho preferred)., • Ability to function well in a fast-faced and high-pressure environment., • Go-getter, can-do, and passionate attitude, • Excellent organizational skills and attention to detail., • Must have excellent communication skills both written and verbal in English., • Proficiency with Microsoft Suite. WHO YOU ARE: • Passionate, driven, and hungry for success., • Strong interest or passion for cars., • Go-getter and self-starter with an exceptional work ethic, • Resilient with a "bounce back" attitude., • Professional, customer-centric mindset., • Enjoys hitting sales targets and ability to build meaningful relationships. Pay Structure: 4 Ways to Earn Money! • Hourly Base Pay with an inflated rate for first 6 months, • Sales Commissions on everything sold, • "Spot-Bonuses" for every contract paid-in-full, • Quarterly Target Bonus, • Contest winnings $25-30/hr base pay + sales commission + bonuses Hours: 1-9PM Physical Requirements • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds DOWC LLC and MEM Investments Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance.

Job DescriptionCompany Description At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description Job Description: We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support through inbound and outbound calls. The ideal candidate possesses excellent communication skills, a patient demeanor, and the ability to handle various customer inquiries efficiently and effectively. Responsibilities: • Respond promptly and professionally to incoming customer calls and inquiries., • Provide accurate information regarding products, services, and company policies., • Resolve customer issues and complaints with empathy and efficiency., • Document all interactions and maintain detailed records in the customer relationship management system., • Escalate complex issues to appropriate departments when necessary.Qualifications Requirements • High school diploma or equivalent; associate degree preferred., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in challenging situations., • Proficiency with call center software and basic computer applications. Additional Information • Competitive salary package, • Opportunities for professional growth and career advancement, • Collaborative and innovative work environment, • Skill development through hands-on experience and mentorship, • Exposure to diverse projects and industry-leading clients

Job Description Job description: Saturdays OFF • $80,000–$170,000+ • High Traffic Dealership • Career Growth Brooklyn Chrysler Dodge Jeep Ram is EXPANDING and actively seeking a high-energy, customer-focused Automotive Retail Sales Executive to join our winning team! If you’re a motivated closer with strong dealership sales experience — this is the opportunity you’ve been waiting for. With constant walk-in traffic, phone leads, internet leads, and an open sales floor, you’ll have unlimited earning potential. Why Work With Us? ✔ Saturdays OFF — extremely rare in automotive retail ✔ $80,000 – $170,000+ annual earning potential ✔ High-volume dealership = steady leads and walk-ins ✔ Supportive, hands-on management and training ✔ Strong focus on work-life balance ✔ Career growth in a respected, well-established dealership What We’re Looking For Must have: 2+ years of dealership automotive sales experience (required) Valid driver’s license Strong communication & customer service skills Professional appearance and high integrity Ability to work Sundays and rotating evenings (Saturdays OFF!) CRM knowledge preferred Bilingual candidates encouraged to apply We also welcome candidates with: Retail sales Call center experience Phone sales Cold calling / telemarketing Hospitality or customer-facing service experience If you know how to build rapport, follow up, and close — we want to meet you. Key Responsibilities Engage customers in the showroom, on the lot, and by phone/lead response Present, demonstrate, and sell new & pre-owned vehicles Maintain a strong personal sales pipeline Make approximately 500 outbound calls per month Follow up with warm leads, internet prospects, and unsold customers Guide customers through the entire sales and financing process Maintain excellent reviews and customer satisfaction Represent the dealership in a professional, courteous manner Benefits We Offer 401(k) Health, dental & vision insurance Employee discounts Professional development & ongoing training Career advancement opportunities Referral bonuses Supportive, team-oriented environment Ready to Build a Six-Figure Career in Automotive Sales? If you’re driven, professional, and passionate about helping customers find the perfect vehicle, APPLY TODAY and join Brooklyn Chrysler Dodge Jeep Ram — where top performers thrive and Saturdays are yours to enjoy! Job Type: Full-time Benefits: 401(k) Dental insurance Employee discount Health insurance Opportunities for advancement Vision insurance Experience: Dealership Sales: 2 years (Preferred) Ability to Commute: Brooklyn, NY 11234 (Required) Work Location: In person

Job DescriptionBenefits: • 401(k) matching, • Health insurance, • Paid time off Benefits/Perks • Competitive Compensation, • Paid Time Off, • Career Growth Opportunities Job Summary We are seeking a friendly and professional MEDICAL Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Call Center Representative or in a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionCompany Summary . Estimated On-Target Earnings: $70,000 (hourly base pay + estimated commissions). This role offers uncapped commissions, with top earners earning $100k or more in total annual compensation! Actual earnings will vary based on individual sales performance. Why Join EchoStar Roseland? Are you highly competitive, driven by financial success, and ready to turn your ambition into a potential six-figure trajectory? At EchoStar, a Fortune 250 leader, we do not just offer a job. We give you the keys to a long-term career destination right here at our Roseland facility. Located at our location in Roseland, our Retention team acts as the primary shield protecting our customer base. Equipped with real-time AI assistance tools to simplify technical details, you will have the backing and tech you need to de-escalate calls, build rapport, and save accounts. If you are deeply money-motivated, refuse to take "no" personally, and love the rush of turning a loss into a high-commission win, you belong at EchoStar. This role is on-site at 3 ADP Boulevard, Roseland, New Jersey. 07068 Job Duties and ResponsibilitiesWhat You'll Do • Tenacity and Thick Skin: You do not take "no" as a final answer. You have the grit to present multiple tailored offers even when the customer starts out closed off., • Active Listening & Persuasion: You can read between the lines during a high-stress conversation, pull out the customer's true pain point, and reframe our services to solve it., • Strong Money Motivation: You are driven by the direct link between saving a customer and earning uncapped commission on top of your hourly base., • Reliability & Foundation: You possess a high school diploma or GED equivalent and a willingness to take on full-time schedules, back-to-back call volumes, and shift flexibility., • No Experience Necessary: Call center or retention experience is a major asset, but not required. We teach you the exact de-escalation and negotiation frameworks you need during training. Training time is compensated at your regular hourly base pay rate.Skills, Experience and RequirementsWhat You Bring, • Unshakable Grit & Money Motivation: Tenacious drive to negotiate, re-evaluate customer needs, and close retention sales to maximize your commission checks., • Adaptability & Patience: Comfortable managing high call volumes while bringing an Adventure and Winning spirit to difficult conversations., • High EQ & Thick Skin: Exceptional emotional intelligence, active listening skills, and the ability to maintain composure during escalated calls. "No" is never personal to you., • Qualifications: High School Diploma or GED required (Associate’s/Bachelor’s a plus). Call center experience is a plus, but not required—we will train you on advanced de-escalation techniques!Compensation, Perks & Career Pathing Aggressive Uncapped Structure + Guaranteed Base • Guaranteed Base Pay: $20.50/hour base pay with uncapped commission., • Estimated On-Target Earnings (OTE): $70,000/year, with top performers consistently earning $100,000+., • Fast-Track Promotion Plan: Rapid internal progression built right into your first year. Performance-based milestones provide you with the opportunity to move up two title levels within 12 months, raising your base hourly pay:, • Level 1 (Associate Account Executive): $20.50/hr, • Level 2 (Account Executive): $22.00/hr, • Level 3 (Senior Account Executive): $23.00/hr, • 100% Inbound Calls: No cold outreach or outbound door-knocking., • Comprehensive Benefits: Full medical, dental, and vision insurance, 401(k) matching, tuition reimbursement, HSA, and employee stock purchase options., • Exclusive Employee Perks: Complimentary DISH TV service at your home, plus deep discounts on Sling TV and Boost Mobile plans. Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) #ROST1 Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Job DescriptionCompany Description At Skillbridge Academy, we believe that strong communication, continuous learning, and professional development are the foundations of success. We are committed to creating an engaging, supportive environment where individuals can strengthen their skills, build meaningful careers, and reach their full potential. Job Description Skillbridge Academy is seeking a motivated, personable, and detail-oriented Call Center Representative to join our growing team in New York, NY. In this role, you will serve as a key point of contact, delivering exceptional customer service, responding to inquiries, and ensuring a positive experience through every interaction. This opportunity is ideal for individuals who enjoy connecting with people, solving problems, and developing valuable professional skills in a collaborative environment. Key Responsibilities Handle inbound and outbound calls with professionalism and courtesy. Respond to customer inquiries and provide clear, accurate information. Assist with resolving concerns while maintaining a positive customer experience. Maintain organized and accurate records of customer interactions. Collaborate with team members to improve service quality and efficiency. Follow established communication standards and operational procedures. Contribute to team goals and overall customer satisfaction. Qualifications Excellent verbal and written communication skills. Strong interpersonal and active listening abilities. Positive attitude with a customer-focused mindset. Ability to multitask and stay organized in a fast-paced environment. Strong attention to detail and problem-solving skills. Basic computer proficiency and willingness to learn new systems. Dependable, adaptable, and eager to grow professionally. Additional Information Competitive Salary: $36,000 – $39,000 annually. Career Growth Opportunities: Develop professionally with opportunities for advancement. Professional Skill Development: Strengthen communication, customer service, and problem-solving skills. Supportive Team Environment: Work alongside collaborative, goal-oriented professionals. Training & Development: Gain practical knowledge and build confidence through continuous learning. Full-Time Opportunity: Establish a strong foundation for long-term career growth.

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule, • Training & development Benefits/Perks • Competitive CompensationJob Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customer’s call, collect relevant information, • Refer to premade scripts for a variety of customer service topics, • Create appointments.Qualifications, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionDescription Position: Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: • Handle inbound and outbound calls professionally and courteously., • Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner. Problem Solving: • Identify customer needs and clarify information by conducting thorough problem analysis., • Offer alternative solutions when necessary, aiming to achieve first-call resolution. Communication: • Maintain a positive, empathetic, and professional attitude toward customers at all times., • Escalate unresolved issues to appropriate teams or departments. Product Knowledge: • Develop a comprehensive understanding of the company's products, services, and policies., • Keep updated on any product or policy changes to ensure accurate information is shared with customers. Documentation: • Accurately log all call details, interactions, and customer information into the company's CRM system., • Prepare reports or summaries of customer interactions and outcomes. Skills, Knowledge and Expertise • High school diploma or equivalent (Bachelor’s degree preferred)., • Strong verbal and written communication skills., • Ability to multitask and prioritize in a fast-paced environment., • Proficient in using computers, CRM software, and other call center tools., • Excellent problem-solving skills and patience. Benefits • Comprehensive health, dental, and vision insurance., • Paid time off and holidays., • Retirement plan with company match., • Professional development opportunities., • Fun and creative work environment.

Job Description Outbound Call Center Sales Rep- High Earning Potential! Grapevine Pro is seeking an Outbound Sales Rep to call out to our customers across New Jersey. This friendly professional will call out to our amazing customers to follow up on quotes they received and communicate with them for any needs they may have. You will also schedule sales appointments for our in-field sales professionals and process completed sales paperwork. Multiple Shifts Available! Our Call Center is open between the hours of 8am - 8pm, six days a week. What Grapevine Pro can offer YOU: • FUN ENVIRONMENT!, • Top industry pay and opportunity for professional GROWTH, • Opportunities for advancement – we love to promote from within, • Medical, Dental, and Vision Insurance options, • Choose from TWO United health insurance plans, • Retirement - 401(K) plan, • Life insurance plans, • 10 days of Paid Time Off & 6 Holidays per year! Skills we are seeking: • Customer Service experience., • Go-getter mentality, • Telemarketing skills, • Must have a GREAT phone presence, customer service-oriented attitude and share our passion for exceptional service! All candidates are required to pass a drug screening and background check prior to hire. Grapevine Pro is an Equal Opportunity Employer AA/EOE/M/F/V/D.

Job Description The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Mercedes Sales Business Development Center (BDC)! If you are someone who is able to fluently speak Mandarin or Cantonese, with outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base, and wants be a part of an outstanding team. Responsibilities for this position include, but are not limited to: • Responsible for managing all incoming/outgoing phone and internet sales leads., • Setting, confirming, and following up with customer appointments., • Maintain an ongoing customer database to capture repeat business., • Work closely with Sales Representatives to ensure sales clients are assisted in a timely fashion., • Utilize CRM tracking system daily., • Follow up with leads that are not ready to make an appointment or no-show., • Stays informed about new products, features, accessories, etc., and their benefits to customers. The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye! PAY RANGE: $60,000 - $100,000 Annually (Range consists of hourly plus commission) Requirements • Must be able to fluently speak Mandaring or Cantonese, • Must be available to work weekends., • Must have experience working in phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired., • Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls., • Excellent verbal/written communication and organization skills., • Outgoing and patient personality with outstanding customer relations ability., • Organized, multi-tasker, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required., • Professional personal appearance. Benefits • Great benefits package including medical, dental and vision coverage for employee & family!, • Company paid life insurance and optional additional coverage., • Voluntary short term and long term disability available., • Additional voluntary benefits including Aflac and LegalShield!, • Paid time off!, • Paid holidays!, • 401K plan., • Employee Assistance Program.

Job Description CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You'll Do: Support is a deep part of our culture here at Weights And Biases by CoreWeave. We believe that the best way to build a great product is to listen to real users and follow their lead to shape our priorities and roadmap. In this role, you will work on a diverse set of problems in a fast-moving environment, collaborate cross-functionally with our team to support our users, and help shape our product. Your main goal will be to quickly get answers to all user messages. Customers write in with highly technical questions, suggestions, or bug reports, and we need to give them timely responses to fulfill SLAs. Ideally, we're looking for someone with technical skills who would like to support our customer base. If you've found yourself wanting to be more external but still build programming/machine learning skills, this is the role for you. About the role: • Quickly respond to all inbound support requests, including email, live chat, and community forums, • Triage bugs and requests based on customer type and severity of issue, • Track inbound and outbound responses to ensure contact SLAs are being met, • Maintain a fast response time for entire user base, • Collaborate with the engineering and product team when troubleshooting issues and providing feedback on features, • Recognize trends in user messages to help identify areas of improvement in internal or external documentation, • Learn Weights & Biases' product features and build up knowledge base to resolve issues on your own, • Participate in a 24/7 on-call rotation to provide support during weekends Who You Are: • 2+ Programming experience, from either an engineering role, a computer science degree, or personal projects, • Python proficiency, • Experience using any of the following: Keras, Tensorborad, Tensorflow, Pytorch, Pytorch Lightning, Jupyter notebooks, colabs, matplotlib and other ML frameworks and tools, • A passion for connecting with real users and enabling them to be power users of the product, • Good organization of assigned requests to oversee timely follow-up for every message, • Work autonomously in a self-directed environment, • Proactively find ways to improve processes and collaborate internally, • Answer messages with a kind, thoughtful tone that makes users feel appreciated and connected to our team, • Interest in machine learning Preferred: • Previous experience in machine learning, • Customer service experience in a technical SaaS environment, • Experience in frontend frameworks, • Experience with Docker, AWS, GCP, Azure, • Experience with Kubernetes or other cloud infrastructures Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Why Us? We work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $99,000 to $145,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionRole Summary Are you an empathetic, solution-minded communicator who loves making a positive difference in patients' lives? We are seeking a dedicated Advocate I to join our dynamic contact center hub! In this key support role, you will be responsible for providing exceptional service across inbound and outbound customer support assignments. Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. If you thrive in a fast-paced, patient-centric environment and enjoy multi-tasking alongside a collaborative, mission-driven team, this role offers an inspiring opportunity to grow and succeed. Duties & Responsibilities Answer incoming phone calls, emails, and contact requests coming into the hub expeditiously and professionally. Appropriately screen, transfer, resolve, and dispose of calls while adhering to all process and documentation standards. Review, process, schedule, and authorize orders according to department protocols. Ensure appropriate and timely documentation of all updates, encounters, and communications in source systems as outlined by department protocols. Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols. Respond to questions and inquiries regarding authorization status and requirements. Provide eligibility status and benefit information for patients. Collect, update, and verify patient and provider information as required. Address both patient and provider inquiries, escalating to management when appropriate. Conduct appointment confirmations and reminders as outlined by department protocols, updating appointment records accordingly. Maintain current and accurate records of all scheduled appointments, including times and outcomes (e.g., appointment occurred, reasons for rescheduling). Troubleshoot and resolve basic issues independently, escalating to management when necessary. Complete all required documentation in a timely and accurate manner. Protect privacy and maintain strict confidentiality of all company procedures and information regarding team members, patients, and families. Follow all company policies and procedures and participate in required Quality Improvement activities, staff training, and team meetings. Communicate regularly with supervisors and the team regarding workload and priorities. Timely complete all mandated trainings, education, and occupational health screenings as needed. Exercise flexibility in performing assignments as business needs evolve. Required QualificationsEducation & Experience High School Diploma or GED Equivalency. Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed. Experience utilizing telephony platforms such as Genesys. Knowledge, Skills & Abilities Outstanding customer service orientation, especially in telephone and written communications. Excellent and accurate data entry skills and experience using multiple software platforms. Strong problem-solving skills and persistence in the face of challenges. Excellent organizational, multi-tasking, and communication skills. Ability to work independently with minimal supervision and prioritize effectively in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. Commitment to unlocking the full potential of vulnerable seniors. Flexibility with work hours and adaptability to evolving duties. Must reside within driving distance of the local branch. Desired Qualifications Minimum of one (1) year of experience working in a healthcare or specialized senior care setting. Bilingual fluency in English and Spanish (verbal and written). Location and Work Type Work Type: Full-Time Contract Position (40 hours per week; 6-month assignment). Work Setting: Hybrid Schedule: Monday through Friday, 9:00 AM – 5:30 PM PST.

Job Description Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings. As our Director of Logistics, you will own the strategy, structure, and execution of the entire Maiden Home logistics network and be accountable for cost, quality, and reliability across every mile, provider, and market. Reporting directly to our SVP of Operations, you will connect logistics performance to our business outcomes, including client experience, pricing, and gross margin. This role is a "builder" who will put in place the systems, partnerships, and team that allow us to grow volume substantially while protecting the condition of every piece and the quality of every delivery. This role is located at our New York headquarters in the Tribeca design district where we work together every day in the office. What You Will Do White Glove Delivery Optimization / 3PL Management • Set the strategic direction for the Maiden Home outsourced logistics network: provider mix, geographic coverage, modal strategy, and build-versus-buy decisions as the business scales., • Own all provider relationships across first mile origin freight, middle mile LTL and FTL carriers, and last mile white glove delivery specialists., • Lead sourcing and contract execution: manage RFPs as needed, negotiate rate structures, service commitments, liability terms, and capacity guarantees, and present selection recommendations to leadership., • Vet new providers on FMCSA compliance, active operating authority, and certificate of insurance. Ensure minimum insurance requirements are written into every contract and certificates are validated at onboarding and renewal., • Build and govern the provider accountability framework: scorecards, structured review cadences, and contractual escalation protocols. Own corrective action plans and make provider continuation decisions when performance does not recover., • Own capacity planning with the commercial team: forecast volume by lane and season, communicate requirements to providers in advance, and secure committed capacity during peak windows. Order Issue Management: Intake, Triage, and Resolution • Assess and recommend the intake model: outsourced call center staffed at the 3PLs, 3PL-embedded ticketing, or a hybrid. Present a build plan to leadership before implementation., • Design the intake model around how issues surface: Client Services and Retail route directly to the 3PL Customer Care team as the first line of triage. Define the resolution authority, communication standards, and logging requirements for that team., • Build the escalation protocol from the 3PL Customer Care team to Maiden Home: conditions requiring escalation, approval authorities at each tier, response time requirements, and documentation standards., • Own every escalated issue through closure: approval decisions, carrier coordination, and client communication. Routine issues are resolved between Client Services or Retail and the 3PL without Director involvement., • Close the loop on resolved issues: update decision trees, refine escalation criteria, and flag recurring patterns for root cause investigation. Returns Logistics and Storage Management • Own the end-to-end returns process for damaged, defective, and refused goods: return pickup, routing to the appropriate disposition location, and cycle time tracking from client notification through resolution., • Manage outsourced storage locations including 3PL warehouse partners and white glove service centers handling returns and refurbishment., • Establish disposition protocols at each storage node: repair and redeliver, hold for parts, or write off. Ensure provider agreements reflect the cost and responsibility structure for each path., • Ensure returns data drives provider accountability reviews, contract negotiations, damage liability claims, and product decisions in partnership with Product Quality and Finance. International Logistics, Trade Compliance, and Tariff Risk • Own all inbound import logistics: freight forwarding, customs brokerage, HTS classification, and CBP documentation compliance across ocean, air, and ground modes., • Build and scale outbound international shipping for finished goods delivered outside the United States: carrier relationships, landed cost models, and customs documentation for each market., • Develop a tariff risk monitoring and cost modeling capability: track tariff schedules, Section 301 classifications, and trade policy changes; model financial exposure by origin country, product category, and lane; and bring scenario analyses to leadership with enough lead time to inform procurement and pricing decisions., • Ensure financial plan assumptions reflect current and projected trade conditions. Identify and pursue duty drawback opportunities on eligible imports in partnership with the customs broker and Finance. Financial Management: Freight Spend, Claims, and Reconciliation • Own the logistics budget: build the annual freight spend plan by lane, mode, and provider; track actuals monthly; and explain variances with root cause analysis., • Manage freight invoice reconciliation: audit invoices against contracted rates and accessorial schedules, identify and dispute billing errors, and build audit controls that prevent systematic overbilling., • Own claims management for damaged, lost, and delayed shipments: file and track claims, maintain an open claims log with aging, analyze patterns to drive carrier accountability, and ensure recoveries are captured in financial reporting., • Manage chargeback reconciliation: track and dispute chargebacks outside contractual terms and report trends to Finance and leadership., • Conduct ongoing carrier rate benchmarking to keep contracted rates competitive and flag renewal risk ahead of contract cycles. Network Scorecards and Performance Measurement • Design and maintain scorecards at each supply chain node, including origin pickup, port clearance, middle mile transit, last mile delivery, returns intake, storage, and issue resolution, ensuring every contractual commitment is measurable at every handoff., • Define node-level KPIs calibrated to contract terms. Establish a structured review cadence: weekly for active issues, monthly scorecard reviews with account teams, and quarterly business reviews with senior provider contacts., • Use scorecard data to drive corrective action plans, contract renegotiations, and provider continuation decisions. Maintain a consolidated network performance dashboard for leadership. What You Should Bring: • 10 or more years of progressive logistics and supply chain leadership in high growth business environment., • 4+ years of people management expertise, with demonstrated success in hiring and developing a high performing team., • Experience in furniture, luxury goods, or another category where product condition and delivery experience carry real weight, • Ownership of international freight and customs operations, including goods moving from Europe, • Ability to prioritize effectively and remain agile amidst changing business priorities., • Dynamic thinker with the ability to balance cost, speed, and customer experience for proper decision making., • A track record of negotiating meaningful carrier and 3PL contracts, • Experience building or significantly scaling a final-mile delivery network; white glove experience strongly preferred, • Hands-on experience implementing or operating WMS and TMS platforms, • Rigor with data — damage rates, on-time performance, cost per delivery, and inventory accuracy are numbers you know cold, • Success in a high-growth environment where the playbook did not yet exist and you were the one who wrote it, • An exacting standard, and the understanding that a piece handcrafted over weeks can be undone in the final mile — you build operations that make that outcome unacceptable Estimated Salary: $180,000 - $210,000 Powered by JazzHR jVgRkytDKL

Job Description About Us Premium Merchant Funding (PMF) provides fast, flexible funding to small and mid-sized businesses across the country. We want every merchant we fund to have a transparent, professional experience, and we're building a team to make sure that happens. The Role We're looking for a detail-oriented, personable Quality Assurance Specialist to contact newly funded merchants and gather honest feedback about their experience. You'll speak with business owners about how they were treated during the funding process, and your findings will go straight to leadership to help us improve our service, our sales team, and our broker partnerships. Schedule: Full-time, Monday through Friday, 10:00 AM to 6:00 PM, in office in Inwood, NY. What You'll Do • Make outbound calls to funded merchants to run structured quality-assurance interviews, • Ask about their experience with the sales rep, or with the broker on brokered deals: professionalism, clarity, responsiveness, and whether they were represented accurately, • Confirm that merchants understood their terms and find out about any unexpected fees, charges, or surprises, • Record feedback accurately in our CRM and survey tools, • Flag concerns, complaints, or possible compliance issues to management right away, • Send and follow up on post-funding feedback surveys, • Spot trends and help prepare regular reports on merchant satisfaction and rep/broker performance Requirements • 1+ years in customer service, call center, client relations, or a similar phone-based role, • Excellent verbal and written communication skills, with a warm, professional phone manner, • Good listening skills and the ability to ask thoughtful follow-up questions, • Strong attention to detail and accurate note-taking, • Comfortable handling sensitive or critical feedback calmly and objectively, • Organized and self-motivated, able to manage a high volume of calls, • Comfortable with CRM systems, Google Workspace, and Microsoft Office, • Experience in financial services, lending, or MCA is a plus but not required Benefits • $52,000 annual salary, • 401(k) retirement plan, • Paid time off (PTO), • Paid days off for stock market holidays and Jewish holidays, • Consistent weekday schedule (10 AM to 6 PM), no nights or weekends, • Professional office environment on Long Island, • A visible role with direct impact on how the company serves its clients, • Room to grow within a fast-moving company

Job DescriptionGTM Operations Lead at Heritage Holding About Heritage Holding Heritage Holding is a Boston- and NYC-based small business investment firm targeting founder and family owned small businesses that generate between $5m and $50m dollars of revenue. Alex de Pfyffer and Ross Porter founded Heritage as a Search Fund after graduating from Harvard Business School in 2015. Heritage closed a $220m first institutional fundraise in August of 2024 and has completed +60 acquisitions across 12 platform companies in B2B services, including telecom, IT and cybersecurity services, healthcare services, and skilled trades services (HVAC, Electrical, Fencing, Engineering). We were operators before investors. Our team is composed of entrepreneurs, former CEOs, and investors who are passionate about operating small businesses. Our portfolio companies generate almost half a billion dollars in revenue. Growth is where we earn our returns. We invest in good businesses run by founders who built them on reputation and referrals, and we help them add a real go-to-market engine: targeting, outbound, marketing, a CRM the team actually uses, and the reporting to know what is working. Our growth team embeds in the portfolio companies to make that happen, and this role is at the center of it. Role Overview Heritage Holding is hiring a GTM Operations Lead to lead go-to-market system implementations across our portfolio companies. Our companies sell to commercial customers in IT services, healthcare services, and the trades. Some have a sales team and CRM in place at acquisition, other times we’re starting from a blank slate. You will help assess each company’s GTM at acquisition, standardize measurement using our proprietary methodologies, roll out GTM systems within each business, hire full-time dedicated GTM Engineers in each platform, and keep improving our efforts as results come in. The ultimate goal with this role is to take our GTM methodologies, make them work reliably inside each portfolio company, then help propagate what works from one business to the next. You will report to Sam Kramer, who leads sourcing and growth, and work directly with Heritage’s founding partners, advisory team, and portfolio company executives. Key Responsibilities Implement Heritage’s proprietary GTM measurement, attribution, and productivity methodologies across portfolio companies, including the financial modeling required to connect marketing and sales activity to pipeline, revenue, and customer economics. Stand up and maintain the foundational GTM systems required to support those methodologies, generally using HubSpot as the system of record. This includes CRM architecture, data models, pipelines, custom properties, forms, workflows, integrations, attribution, and executive reporting. Implement and support inbound and outbound pipeline-generation systems, including targeting, list building and enrichment, sequencing, copy, deliverability, website conversion, email, events, referral programs, and paid media tracking. Ensure GTM activity can be tied back to revenue with reporting that portfolio company leadership and Heritage partners can trust. Document and memorialize the GTM playbooks, workflows, system configurations, and operating processes implemented within each company so they can be maintained and replicated. Work closely with Heritage’s operations leaders and portfolio company executives to roll out new GTM systems, drive adoption, troubleshoot issues, and improve execution over time. Help hire, onboard, and support dedicated GTM Engineers within portfolio companies who can take ongoing ownership of the systems and workflows implemented by Heritage. Propagate proven practices, workflows, automations, and system configurations from one portfolio company to the next. Standardize GTM metrics and reporting across the portfolio so Heritage can evaluate performance consistently across companies and identify areas that require attention. Implement AI agents, automations, and internal tools that reduce or eliminate manual work across sales and marketing processes. Build and maintain AI-enabled, multi-user workflows that allow small sales and marketing teams to operate with substantially greater productivity. Maintain a working knowledge of emerging GTM tools, AI capabilities, and automation technologies; test and implement the ones that are useful within Heritage’s existing GTM framework. Qualifications At least 5 years of experience in GTM engineering, growth, RevOps, sales operations, marketing operations, or a similarly hands-on commercial systems role. Deep, hands-on experience with HubSpot in production environments, including custom properties, workflows, reporting, integrations, data hygiene, and CRM administration. Experience building attribution and performance reporting across multiple acquisition channels, including major ad platforms such as Google and Meta, and tying activity back to pipeline, revenue, CAC, and ROAS. Experience supporting both inbound and outbound growth motions, including targeting, enrichment, sequencing, deliverability, lead routing, conversion tracking, and lifecycle management. Strong working knowledge of modern GTM tooling such as Clay, Zapier, Make, Dripify/HeyReach, enrichment providers, call-tracking platforms, and related sales and marketing infrastructure. Real experience using LLMs, AI agents, and automation in operational workflows. We are less interested in using AI to draft emails or summarize meetings and more interested in systems that materially improve productivity or eliminate manual work. Strong systems thinking and comfort working with complex, imperfect data. You should understand how data needs to be structured before building reports, workflows, or automations on top of it. Working knowledge of APIs, webhooks, JSON, and data integrations. Experience with SQL, Python, or similar tools is strongly preferred. Ability to move comfortably between strategy and implementation: understand the operating model, translate it into working systems, and troubleshoot when reality does not match the design. Experience in high-growth startups, founder-led businesses, small businesses, or other resource-constrained operating environments is strongly preferred. Private equity experience is helpful but not required. Strong analytical and financial instincts, with the ability to understand how GTM activity translates into revenue, margin, customer economics, and business performance. High EQ, high integrity, low ego, and a strong bias for action. You should be comfortable working directly with founders, executives, sales teams, marketers, and operators, and willing to get into the details when needed.

Job Description Discover a Career With Purpose At The Treetop, we believe every child deserves compassionate, individualized support to help them grow, build meaningful skills, and thrive. We partner closely with families, providers, and communities to deliver high-quality, child-centered ABA therapy rooted in strong clinical care and connection. We’re looking for a hungry, no-excuses operator to join our growth team out of Inwood. This isn’t a role for someone who wants a script and a swivel chair — it’s for someone who’s grinded before, knows what it feels like to sprint on a project until it’s done, and wants to build a career inside a fast-growing company surrounded by entrepreneurs who move fast. No ABA background required. What we need is hustle, hunger, and the instinct to figure things out. Your Mission As a Business Development Associate, you’ll sit at the center of how The Treetop finds, wins, and grows relationships that turn into families served. One week that might mean working a lead list hard until every call is made; the next it might mean driving out to a clinic to sit face-to-face with a provider and earn their trust. You’ll wear whatever hat the business needs that day. On this journey, you will: • Work and convert lead lists — outbound calls, follow-ups, and persistence until doors open, • Travel on-site to clinic locations to build and grow relationships with doctors and referral partners in those areas, • Support whatever growth initiative is in motion, from provider outreach to new project sprints, • Move fast on incoming opportunities so nothing sits and goes cold, • Partner closely with intake, clinical, and leadership teams to keep things moving, • Track your activity and results so we can see what’s working, • Take on new responsibility as you prove yourself — this role grows with you Requirements What You Bring • A grinder’s track record. You’ve hustled before — in sales, business development, ops, or building something of your own — and you have real examples of sprinting hard on a project to get it done., • Hunger to grow. You want more responsibility, more ownership, and a real path up inside a fast-growing company., • Comfort with the unglamorous work. You’re just as willing to work a cold list for hours as you are to put on a good shirt and walk into a clinic., • Local and mobile. Able to be in the Inwood office at least 3 days a week, with a reliable vehicle and willingness to travel to clinic sites as needed., • No industry background required. We’ll teach you ABA and healthcare — bring the drive, and the rest is learnable. Benefits Why Join the Treetop Crew? • Uncapped earning potential. Competitive base plus an uncapped bonus tied to your impact, with real upside for someone who delivers., • Benefits that support you: Medical, Dental, Vision, 401(k) with company match, generous PTO and paid holidays., • Room to grow: Join a fast-growing organization built by entrepreneurs, where strong performers move up quickly., • Purposeful impact: Every relationship you build and every list you close out helps a child access the care they deserve. This isn’t just a job, it’s a shot to prove yourself inside a company that’s still being built — and to build your own career right alongside it. If you’ve got the hustle and the hunger, let’s talk. Treetop ABA is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Job Description Highrise Capital is seeking a highly analytical and operationally focused Director of Dialer Operations & Performance Analytics to oversee our outbound dialing infrastructure, calling data, lead performance, and sales KPIs. This person will be responsible for making sure our sales floor is calling the right data, at the right times, through the right campaigns, while continuously analyzing performance to increase contacts, applications, conversions, and funded volume. This is not simply an IT or dialer-administration position. We are looking for someone who understands the economics of a high-volume outbound sales operation and can use data to identify what is working, what is wasting money, and where performance can be improved. The ideal candidate has experience with high-volume call centers, financial services, MCA/business lending, insurance, debt relief, solar, mortgage, or another performance-driven outbound sales environment. Key Responsibilities Dialer Operations Manage and optimize the company’s outbound dialer and calling campaigns. Build, launch, monitor, and adjust dialing campaigns throughout the day. Manage campaign pacing, dialing ratios, dispositions, routing rules, agent groups, and lead distribution. Monitor caller availability and ensure agents consistently have productive call volume. Identify technical or operational issues affecting contact rates. Coordinate with dialer providers, CRM vendors, data providers, and internal management. Maintain clean campaign structures and accurate reporting. Calling Data & Lead Analytics Own the performance analysis of every data source used by the sales organization. Track performance by: • Data vendor, • List/source, • Campaign, • Data age, • Industry, • Geography, • Business type, • Revenue range, • Calling time, • Day of week, • Caller, • Sales team, • Closer Determine which data sources should be scaled, reduced, retested, or discontinued based on actual performance. Measure the entire funnel from: Records Loaded → Dials → Contacts → Qualified Conversations → Applications → Approvals → Fundings → Revenue KPI Management Build and maintain daily, weekly, and monthly KPI dashboards. Core metrics include: • Dials per agent, • Contact rate, • Right-party contact rate, • Conversations per 1,000 dials, • Applications per 1,000 dials, • Application conversion rate, • Approval rate, • Funding conversion rate, • Funded deals per caller, • Funded dollars per caller, • Revenue generated per caller, • Revenue per 1,000 records, • Revenue by data source, • Cost per application, • Cost per funded deal, • Cost per funded dollar, • Data acquisition cost, • Caller and closer conversion rates Data Testing & Optimization Create structured tests to determine what produces the highest return. Examples include: • Testing different data vendors, • Comparing fresh vs. aged data, • Testing different dialing windows, • Testing geographic markets, • Testing industries, • Testing campaign strategies, • Comparing caller groups, • Measuring repeat attempts and contact frequency, • Identifying optimal number of calls per record Every major decision regarding calling data should ultimately be supported by measurable performance. Daily Responsibilities The Director will monitor the sales floor throughout the day and provide management with visibility into performance. A typical day may include reviewing the prior day’s results, launching campaigns, monitoring contact rates, reallocating data between teams, identifying underperforming campaigns, troubleshooting dialer issues, analyzing applications and fundings, and reporting findings to senior management. The expectation is not simply to produce reports. The Director should identify problems and recommend operational changes based on the numbers. Reporting The Director will provide senior management with a concise daily performance report showing: Dialer Performance • Total records, • Total dials, • Contact rate, • ConversationsSales Funnel, • Applications, • Approvals, • Fundings, • Funded volumeData Performance, • Best-performing data sources, • Worst-performing data sources, • Cost per application, • Cost per funding, • Revenue/ROI by sourceSales Performance, • Top callers, • Underperforming callers, • Conversion rates, • Team comparisonsRecommendations, • What should be scaled, • What should be reduced, • What should be tested next, • Where management attention is required Bonus / Incentive Highrise Capital offers a performance-based bonus opportunity for exceptional results. Additional compensation may be earned based on measurable improvements in dialer efficiency, data performance, application volume, funded volume, revenue, and overall sales-floor performance. The stronger the impact you make on the acquisition engine, the greater the opportunity to participate in performance-based upside. Requirements Qualifications Experience managing high-volume outbound dialing operations. Strong understanding of call-center KPIs and sales funnels. Advanced Excel/Google Sheets skills. Experience building dashboards and analyzing large datasets. Strong analytical and quantitative ability. Ability to identify trends and turn data into operational decisions. Experience working with CRM and dialer platforms. Strong understanding of lead/data management. Ability to work directly with sales leadership and senior management. Experience in merchant cash advance, business lending, financial services, mortgage, insurance, debt settlement, or another high-volume outbound sales environment is strongly preferred. Ideal Candidate We are looking for someone who naturally asks: Which data is producing money? Which callers are converting it? What time should we be calling it? How many times should we call each record? Where are we wasting dials? Where are we wasting data spend? What happens if we move more volume into our highest-performing campaigns? The successful candidate will treat the dialer and calling database as a measurable acquisition engine and continuously work to improve its performance. Success in This Role Success will ultimately be measured by improvements in: Contact Rate → Applications → Fundings → Funded Volume → Revenue while simultaneously reducing: Wasted Dials → Wasted Data → Cost Per Application → Cost Per Funded Deal The goal is to build a predictable, measurable outbound acquisition system that can scale alongside Highrise Capital’s sales organization. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Training & Development

Job Description The Service BDC Manager is responsible for leading, developing and improving the overall performance of Rallye BMW’s Service Business Development Center. This is a hands-on leadership role responsible for the customer journey from the initial Service contact through the scheduled appointment. The Service BDC Manager will oversee inbound and outbound customer communication, appointment scheduling and conversion, BMW Teleservice, customer retention initiatives, NPS follow-up and BDC team performance. The primary objective of this position is to increase Service traffic, improve customer retention and maximize available shop capacity, supporting Rallye BMW’s goal of achieving and consistently maintaining 8,000 labor hours per month while delivering an exceptional customer experience. The Service BDC Manager is expected to lead in alignment with Rallye’s core values of Drive, Customer Devotion, Integrity and One Team, demonstrating these values through daily leadership, decision-making and interactions with customers and employees. Key Responsibilities Include But Are Not Limited To: • The Service BDC Manager is responsible for leading, developing and improving the overall performance of Rallye BMW’s Service Business Development Center., • This is a hands-on leadership role responsible for the customer journey from the initial Service contact through the scheduled appointment. The Service BDC Manager will oversee inbound and outbound customer communication, appointment scheduling and conversion, BMW Teleservice, customer retention initiatives, NPS follow-up and BDC team performance., • The primary objective of this position is to increase Service traffic, improve customer retention and maximize available shop capacity, supporting Rallye BMW’s goal of achieving and consistently maintaining 8,000 labor hours per month while delivering an exceptional customer experience., • The Service BDC Manager is expected to lead in alignment with Rallye’s core values of Drive, Customer Devotion, Integrity and One Team, demonstrating these values through daily leadership, decision-making and interactions with customers and employees.The Service BDC Manager is responsible for leading, developing and improving the overall performance of Rallye BMW’s Service Business Development Center., • This is a hands-on leadership role responsible for the customer journey from the initial Service contact through the scheduled appointment. The Service BDC Manager will oversee inbound and outbound customer communication, appointment scheduling and conversion, BMW Teleservice, customer retention initiatives, NPS follow-up and BDC team performance., • The primary objective of this position is to increase Service traffic, improve customer retention and maximize available shop capacity, supporting Rallye BMW’s goal of achieving and consistently maintaining 8,000 labor hours per month while delivering an exceptional customer experience., • The Service BDC Manager is expected to lead in alignment with Rallye’s core values of Drive, Customer Devotion, Integrity and One Team, demonstrating these values through daily leadership, decision-making and interactions with customers and employees. Performance & Leadership Expectations: Success in this position will be measured by both business results and leadership consistent with Rallye Alignment — Drive, Customer Devotion, Integrity and One Team. • Labor Hours / Drive: Proactively drive appointment opportunities, retention and BDC performance to support the Service Department’s goal of achieving and consistently maintaining 8,000 labor hours per month., • NPS / Customer Devotion: Support achievement and improvement of Rallye BMW’s Service NPS objective through proactive follow-up, appropriate resend management, customer recovery and a consistent focus on the customer experience., • BMW Teleservice: Maintain strong Teleservice conversion and Rallye BMW’s position as a leading performer in the market., • Appointment Performance: Improve appointment conversion, show rate and effective utilization of available Service capacity., • Customer Retention: Increase engagement with existing customers and recapture customers who have missed appointments, become inactive or otherwise fallen out of the Service cycle., • Integrity & Accountability: Maintain accurate reporting, communicate openly about results and challenges, and hold the team to consistent standards of professionalism and accountability., • One Team: Build strong working relationships between the BDC, Service advisors, Service management and the shop, recognizing that overall Fixed Operations performance is a shared responsibility., • Team Performance: Build a well-trained, accountable and customer-focused BDC team that demonstrates Rallye Alignment in its daily interactions and performance., • Continuous Improvement: Demonstrate openness to new ideas, technology and AI tools and continually look for opportunities to improve processes, efficiency and the customer experience. The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye! Requirements • 2+ years of BMW and/or Highline internet service management Experience., • Proven experience managing a Service BDC, automotive call center or similar customer engagement operation., • Strong understanding of automotive Service operations and the relationship between appointment scheduling, shop capacity and Fixed Operations performance., • Demonstrated ability to coach, develop and hold employees accountable., • Strong analytical skills with the ability to interpret performance data and turn it into actionable improvements., • Excellent verbal and written communication skills., • Strong organizational, follow-up and problem-solving skills., • Experience with dealership CRM, scheduling and customer communication systems, with an openness to new technology and AI tools., • Familiarity with MyKaarma, Eleads, TSD, BMW systems, Microsoft Office, Google Workspace and similar platforms., • BMW systems (S-Gate, AWP, etc.) and Teleservice experience required., • Luxury automotive experience required., • Bilingual capabilities are a plus. PAY RANGE: $100,000 - $150,000 Annually Benefits • Great benefits package including medical, dental and vision coverage for employee & family., • Company paid life insurance and optional additional coverage., • Voluntary short term and long term disability available., • Additional voluntary benefits including Aflac and LegalShield!, • Paid time off!, • Paid holidays!, • 401K plan, • Employee Assistance Program

Job DescriptionWelcome to Fi. We’re a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning. The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi. If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of pet ownership together. Fi is looking for a Logistics Manager! We're looking for a Logistics Manager to own our US fulfillment operation end to end. Our 3PL ships nearly every order we take across DTC, Amazon, and our retail accounts, and we need one person accountable for how well that warehouse performs and what it costs us. You'll own the 3PL relationship, own inbound freight from our suppliers through warehouse receipt, and own the cost line that comes out the other side. This is a hands-on role for someone who wants to walk the pick path, challenge a bad invoice, and then defend the cost per order in a finance review.What You'll Do: • Own the US 3PL relationship: weekly cadence, SLA scorecards, escalations, and quarterly business reviews., • Hold the warehouse to standard on what customers feel: on time ship rate, order accuracy, receipt to putaway time, damage, and shrink., • Drive root cause fixes on misships, mispicks, short shipments, and mislabeling, partnering with CX to kill what's generating tickets instead of clearing them one by one., • Own inventory integrity: WMS accuracy, cycle counts, physical audits, and reconciliation with the 3PL's system., • Manage kitting, assembly, and value-add work orders, and staff the site ahead of peak., • Build and maintain the SOPs for receiving, storage, picking, packing, and shipping., • Own inbound freight from supplier dock to warehouse receipt, including bookings, mode selection, drayage, and delivery appointments. Make and defend the mode and routing calls, weighing landed cost against the risk of a late arrival on a constrained SKU., • Manage forwarder and broker relationships and keep documentation, classification, and duty treatment audit-ready., • Support new fulfillment nodes and international warehouses as we expand, from partner selection through cutover., • Own the fulfillment cost line end to end, cost per order, cost per unit, storage, value-add spend, outbound parcel, and build the cost-to-serve view by channel so we know what DTC actually costs versus Amazon or retail., • Audit 3PL and carrier invoices line by line every month. Catch billing errors, duplicate charges, and rate card deviations, and get them credited back., • Negotiate and manage carrier rate cards and run rate reviews and re-bids., • Find and execute cost-down initiatives that lower cost per unit without hurting service., • Partner with finance on the logistics budget: accruals, forecast to actual, and cost per order targets by channel., • Own returns end to end, intake, grading, restock, refurb, and disposition, and drive cost per return down as a managed line., • Feed return reasons back to product, quality, and CX to fix recurring defects at the source., • Bring fulfillment reality into planning, launch, and commercial conversations before commitments get made, and support new product and channel launches with packaging, labeling, and readiness., • Work with data and engineering to automate tracking, reduce errors, and improve shipment visibility.What You'll Bring:, • 5+ years in logistics, fulfillment, or 3PL operations at a company that ships physical product, ideally consumer hardware or DTC., • Direct experience managing a 3PL or running a distribution center. You've walked the floor, watched a pick path, and caught a bad receiving process before anyone flagged it for you., • Supply chain finance fluency. You think in landed cost, cost per unit, and cost per order, can build and defend a fulfillment cost model, can tell a rate problem from a mix problem, and hold your own in a budget conversation with finance., • Hands-on inbound freight experience across forwarders, ocean and air, customs brokerage, and the documentation that comes with it., • A track record of auditing invoices and recovering real money, plus the persistence to chase a credit until it lands., • Experience designing and running reverse logistics and returns processes., • High data literacy and comfort in ERP and WMS systems (NetSuite or similar). SQL and strong spreadsheet skills are a plus., • A systems mindset and a bias toward action. You'd rather fix the process than work the queue., • Experience scaling logistics operations at a hardware or IoT company., • Multi-node or multi-3PL network experience., • International expansion experience, including EU/UK customs, VAT, and non-US warehouses., • Retail compliance exposure: routing guides, EDI, and chargeback disputes., • Six Sigma or formal process improvement training.Why You'll Love Us:, • Time to Recharge: Enjoy flexible PTO to take the breaks you need., • Top-Notch Health Coverage: We’ve got your back (and teeth and eyes) with full medical, dental, and vision insurance., • Wellness Perks: Free access to One Medical, Kindbody, and Talkspace to keep you feeling your best., • Dog-Friendly Office: Bring your pup to work — they’re part of the team, too., • Give Back to the Pups: Make tails wag with a $500 annual donation to a dog charity of your choice through our BarkBack Program., • Free Fi Membership: Your furry best friend(s) get all the benefits of a Fi collar, on us!, • Love for Friends + Family: Share the Fi magic with loved ones through our gifting program.The anticipated base salary range for this position is $95,000–$140,000. Actual compensation will vary based on multiple factors, including skills, experience, market conditions, and role scope, which may evolve during the hiring process. As a fast-growing Series B startup, Fi evaluates compensation opportunistically to align with the right candidate. This role is also eligible for equity compensation.Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.

Job DescriptionParamus , New Jersey If you are looking for an opportunity to work for a fast growing, family-owned dealership, the Route 4 Auto Group is for you! We are always looking for qualified individuals to join our team! The Route 4 Auto Group is looking to hire experienced Internet Sales Associates. We have an exceptional sales force in need of assistance from a talented staff who will be responsible for setting appointments and driving traffic to the dealership. This is a great opportunity to break into an exciting and lucrative career in the automotive industry! If you have prior customer service experience, have worked as a telemarketer, call center agent, or have previously worked setting customer appointments, here’s your chance to join an amazing team! What We Offer • Medical, Dental, and Vision coverage, • 401K contribution match, • Free college education, • Aggressive pay plan, • Extensive training, • Employee vehicle purchase discounts, • Paid vacation, • Opportunity to define yourself and your career, • OFF Sundays Responsibilities, • This position requires flexibility including the ability to work nights, weekends and holidays, • Make a minimum of 150 outbound calls daily, • Execute an inbound and outbound phone script to build rapport and set sales appointments, • Input/maintain information captured during phone calls into a CRM (customer relation management) software, • Keep track of your daily calls, emails and appointments, • Obtain minimum call metrics and other KPIs (Key Performance Indicators), • Handle and provide rebuttals to customer objections, • Organize workflow to meet department time-frames, • Direct sales questions to sales management, • Communicate and coordinate with internal departments, • Quantify daily tasks into comprehensive recaps. Qualifications, • 1-2 years automotive experience preferred, • Previous sales experience preferred, • Previous call center experience a plus, • Clean driving record, • Willing to submit to a pre-employment background check and drug screen, • Available to work flexible hours & Saturdays, • Knowledge of basic computer functions and typing, • Enthusiastic and high energy throughout the sales workday, • Professional, well-groomed personal appearance We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description We’re hiring two bilingual New Patient Coordinators—one for the morning shift and one for the afternoon shift. Are you confident on the phone, enjoy sales, and stay organized with follow-ups? You’ll be the first point of contact for prospective patients, helping them understand our services and take the next step toward scheduling an appointment. We provide training. You bring strong communication skills, reliability, a sales mindset, and a willingness to learn and apply feedback. Available Schedules • Morning shift: 8:30 a.m.–2:00 p.m., • Afternoon shift: 1:30 p.m.–7:00 p.m. Each shift is 5.5 hours, with a 30-minute overlap for coordination and follow-up handoffs. Please indicate which shift you are applying for. Responsibilities • Handle inbound and outbound calls professionally in English and Spanish., • Answer incoming calls promptly and contact new leads within five minutes during your scheduled shift., • Complete at least 100 calls per day, including outreach and follow-up calls., • Conduct initial phone consultations to understand prospective patients’ needs, explain services and promotions, answer questions, and guide them toward booking., • Build trust, address concerns, handle objections professionally, and confidently ask for the appointment., • Follow up consistently with leads who have not scheduled, patients who missed appointments, and those requesting more information., • Keep accurate records of conversations, appointments, and follow-up activity., • Ensure every lead has a clear next step and follow-up date., • Work toward goals for call activity, response time, appointments booked, and appointment attendance., • Participate in training, call reviews, and coaching, and apply feedback consistently. Qualifications • Fluency in English and Spanish is required., • Excellent phone communication and listening skills., • A friendly, confident, and professional approach., • A sales mindset and comfort guiding conversations toward scheduling., • Strong organization, attention to detail, and consistent follow-through., • Ability to manage a high volume of calls and multiple follow-ups., • Reliability, accountability, and the ability to take initiative., • Willingness to learn, follow established processes, and improve through coaching., • Comfort using computers, scheduling software, and lead-tracking systems. Experience in phone sales, appointment setting, customer service, or a call center is preferred. Dental experience is helpful but not required—we will train the right person. Benefits and Growth Opportunities • Assistance with health insurance., • Dental benefits., • Opportunities to earn commission when established performance goals are met., • Training and ongoing coaching., • Opportunity to advance into another sales position based on strong performance, demonstrated skills, and available openings. We’re looking for someone who wants to develop their sales skills and grow with our team. How to Apply Submit your résumé and include answers to the following: • Are you fluent in both English and Spanish?, • Which shift are you applying for: morning or afternoon?, • What days are you available to work?, • What experience do you have with phone sales, appointment setting, or lead follow-up?, • How do you stay organized when managing multiple follow-ups?, • Share an example of how you used feedback to improve your performance. If you enjoy connecting with people, take ownership of follow-ups, and are motivated to turn conversations into scheduled appointments, we’d like to hear from you. \nCompany Description We are a multi-specialty dental practice with two locations serving an affluent, discerning community that expects the very best. Built on cutting-edge technology, clinical excellence, and a luxury patient experience, we offer everything from cosmetic and restorative dentistry to complex implant and full-mouth cases — all under one roof. But beyond the treatments we provide, our mission is simple: to make a real difference in our patients' lives — caring deeply for their health, their quality of life, and their longevity. We are ambitious, fast-growing, and building the team and systems to take us to the next level. We are a multi-specialty dental practice with two locations serving an affluent, discerning community that expects the very best. Built on cutting-edge technology, clinical excellence, and a luxury patient experience, we offer everything from cosmetic and restorative dentistry to complex implant and full-mouth cases — all under one roof. But beyond the treatments we provide, our mission is simple: to make a real difference in our patients' lives — caring deeply for their health, their quality of life, and their longevity. We are ambitious, fast-growing, and building the team and systems to take us to the next level.

Job Description Collections Specialist Cawley & Bergmann, LLC. - Newark, New Jersey $18.00 - $20.00 per hour + Uncapped Monthly Bonuses Looking for a career where you can earn real money and grow fast? Cawley & Bergmann, LLC. is expanding our Newark, New Jersey location and hiring motivated individuals for our Collections Specialist position. We are looking for energetic, competitive, and career-driven people who enjoy working with goals, talking with people, and earning bonuses based on performance. Whether you have experience in collections, sales, customer service, retail, banking, hospitality, or call centers - we provide the training and tools needed to succeed. This is a great opportunity for individuals looking to build a long-term career with a growing company that rewards hard work and performance. Why Join Our Team? • Uncapped monthly bonus opportunities, • Bi-Weekly, • Paid training, • Fast-growing company with advancement opportunities, • Positive and team-focused culture, • Modern technology and systems, • High-energy office environment, • Consistent account volume and earning potential, • Full benefits package available What You'll Do • Handle inbound and outbound phone calls, • Work with consumers to resolve outstanding accounts, • Negotiate payment arrangements, • Maintain professionalism and strong customer service skills, • Update account information in company systems, • Meet individual and team performance goals What We're Looking For • Minimum 1 year of collections OR sales experience preferred, • Customer service or call center experience is a plus, • Strong communication and negotiation skills, • Comfortable speaking on the phone throughout the day, • Goal-oriented and money motivated, • Positive attitude and willingness to learn, • Reliable attendance and professionalism Compensation & Benefits • $18.00 - $20.00 per hour based on experience, • Unlimited monthly performance bonuses, • Medical, Dental, and Vision Insurance, • Paid Time Off and Sick Time, • 401(k) About Us Cawley & Bergmann, LLC. is a rapidly growing national consumer collections and servicing company with offices throughout the country. We work with major financial institutions and utilize industry-leading technology including Latitude by Genesys, LiveVox, digital collection tools, and advanced business intelligence systems. If you are looking for a company that values hard work, offers growth opportunities, and provides unlimited earning potential, apply today and join our Newark Team! Must have the ability to pass a background check

Job DescriptionDirector / VP of Debt Enrollment Operations Location: Tampa, FL preferred long-term. relocation to Tampa expected once operation is established Company / Opportunity Our client is a large-scale performance marketing company currently generating and selling approximately 3,000 consumer debt leads per day to established debt relief companies. Today, Company primarily monetizes these consumers by selling the lead to a debt company, which then handles the sales process and enrollment. We are now looking to build our own internal debt enrollment operation. The goal is to move from: The Company generates lead sells lead to debt company to: The Company generates lead The Company contacts consumer The Company enrollment rep signs consumer enrollment is handed off/sold to debt relief partner We are starting this operation from zero. We currently have no debt enrollment reps, call-center infrastructure, dialer, scripts, or enrollment management team. We need an experienced debt industry operator who can come in and build and own the entire operation from the ground up. What This Person Will Own This is not a role for someone who has simply supervised an existing sales team. We need someone who has previously built, launched, scaled, and managed a debt enrollment floor and understands the entire operation end-to-end. They will be responsible for: • Designing the debt enrollment operation from scratch., • Determining initial staffing requirements based on our lead volume., • Recruiting and hiring the first team of experienced debt enrollment reps., • Building a repeatable recruiting pipeline as the operation scales., • Designing rep compensation plans, quotas, KPIs and performance standards., • Working directly with our debt relief partner(s) to get the team trained and certified on their enrollment process., • Developing the day-to-day sales process from lead receipt through signed enrollment and partner handoff., • Selecting and implementing the appropriate dialer, CRM, phone system, lead-routing technology, reporting and other call-center technology., • Understanding lead distribution and capacity planning — e.g. how many fresh leads each rep can effectively work per day and how many reps are required at different lead volumes., • Establishing dialing cadence, follow-up sequences, callbacks and lead-aging strategy., • Building scripts, objection handling, coaching and sales-training processes., • Establishing QA, call monitoring and performance-management systems., • Managing contact rate, qualification rate, enrollment conversion, average enrolled debt, first-payment rate and other critical funnel KPIs., • Identifying bottlenecks and continuously improving unit economics., • Building management layers as the team grows: team leads, trainers, QA, etc., • Ultimately owning the P&L and performance of Isla's debt enrollment business.Candidate Requirements Must have direct debt settlement / debt relief enrollment experience. Comparable large debt enrollment organizations are acceptable, but we specifically want someone coming from the debt settlement industry, not a general call-center executive. Candidate should have: • Personally managed a debt enrollment sales floor., • Experience taking an enrollment operation from early stage to meaningful scale, or played a senior role in building one from the ground up., • Proven ability to recruit and hire successful debt enrollment reps., • Experience training and developing enrollment reps., • Deep understanding of debt settlement sales funnels and KPIs., • Strong understanding of dialers, CRMs, lead routing, call-center reporting and the technology required to operate a high-volume enrollment floor., • Experience managing high-volume inbound and/or outbound consumer leads., • Ability to determine appropriate lead-to-rep ratios and staffing requirements., • Experience designing sales compensation plans., • Strong understanding of QA/compliance requirements within debt enrollment., • Ability to manage both strategy and execution — this person needs to be willing to personally build the operation before eventually managing a larger leadership team., • Strong analytical/P&L orientation. We want someone who thinks in terms of CAC, conversion rate, enrolled debt, revenue per lead, revenue per rep and contribution margin, not simply call-center activity metrics.The Person We're Looking For The easiest way to describe the ideal candidate: If we gave this person 3,000 fresh debt leads per day, capital, office space and a relationship with a major debt relief company, they would know exactly what to do next. They should be able to tell us what technology we need, how many reps to start with, where to recruit them, what to pay them, how to train them, how many leads each rep can handle, what conversion rates we should target, what management/QA infrastructure we need and how to take the operation from zero reps to a profitable enrollment center. We do not want someone who needs us to teach them how a debt enrollment operation works. We are hiring this person specifically because they already know how to build one. Location Tampa, FL. The candidate does not need to currently live in Florida. During the initial build phase there can be flexibility around location. However, this is ultimately intended to become a significant physical operation based in Tampa, Florida, and the person must be willing to explore relocation to Tampa as the operation scales. Relocation assistance can be discussed for the right candidate. Compensation Base: $150,000–$200,000 Target total compensation: $225,000–$300,000+ Structure: Base salary + meaningful performance-based incentive tied to the economics/performance of the enrollment operation. For an exceptional candidate who has already built a large debt enrollment organization and can bring recruiting relationships, operating knowledge and credibility with major debt companies, we're willing to be flexible above the range.

Job Description Complete Dental Works | Part-Time We’re hiring two bilingual New Patient Coordinators—one for the morning shift and one for the afternoon shift. Are you confident on the phone, enjoy sales, and stay organized with follow-ups? You’ll be the first point of contact for prospective patients, helping them understand our services and take the next step toward scheduling an appointment. We provide training. You bring strong communication skills, reliability, a sales mindset, and a willingness to learn and apply feedback. Available Schedules • Morning shift: 8:30 a.m.–2:00 p.m., • Afternoon shift: 1:30 p.m.–7:00 p.m. Each shift is 5.5 hours, with a 30-minute overlap for coordination and follow-up handoffs. Please indicate which shift you are applying for. Responsibilities • Handle inbound and outbound calls professionally in English and Spanish., • Answer incoming calls promptly and contact new leads within five minutes during your scheduled shift., • Complete at least 100 calls per day, including outreach and follow-up calls., • Conduct initial phone consultations to understand prospective patients’ needs, explain services and promotions, answer questions, and guide them toward booking., • Build trust, address concerns, handle objections professionally, and confidently ask for the appointment., • Follow up consistently with leads who have not scheduled, patients who missed appointments, and those requesting more information., • Keep accurate records of conversations, appointments, and follow-up activity., • Ensure every lead has a clear next step and follow-up date., • Work toward goals for call activity, response time, appointments booked, and appointment attendance., • Participate in training, call reviews, and coaching, and apply feedback consistently. Qualifications • Fluency in English and Spanish is required., • Excellent phone communication and listening skills., • A friendly, confident, and professional approach., • A sales mindset and comfort guiding conversations toward scheduling., • Strong organization, attention to detail, and consistent follow-through., • Ability to manage a high volume of calls and multiple follow-ups., • Reliability, accountability, and the ability to take initiative., • Willingness to learn, follow established processes, and improve through coaching., • Comfort using computers, scheduling software, and lead-tracking systems. Experience in phone sales, appointment setting, customer service, or a call center is preferred. Dental experience is helpful but not required—we will train the right person. Benefits and Growth Opportunities • Assistance with health insurance., • Dental benefits., • Opportunities to earn commission when established performance goals are met., • Training and ongoing coaching., • Opportunity to advance into another sales position based on strong performance, demonstrated skills, and available openings. We’re looking for someone who wants to develop their sales skills and grow with our team. How to Apply Submit your résumé and include answers to the following: • Are you fluent in both English and Spanish?, • Which shift are you applying for: morning or afternoon?, • What days are you available to work?, • What experience do you have with phone sales, appointment setting, or lead follow-up?, • How do you stay organized when managing multiple follow-ups?, • Share an example of how you used feedback to improve your performance. If you enjoy connecting with people, take ownership of follow-ups, and are motivated to turn conversations into scheduled appointments, we’d like to hear from you. \nCompany Description This is not a job where you execute someone else's vision — it is a seat at the table where your ideas shape the business. You will have direct access to the owner, real influence over decisions, and compensation tied to the results you drive. We are a fast-growing, technology-forward practice with a team that holds itself to a high standard and a mission that actually means something — making a difference in people's lives. If you want to build something you are proud of, this is the place. This is not a job where you execute someone else's vision — it is a seat at the table where your ideas shape the business. You will have direct access to the owner, real influence over decisions, and compensation tied to the results you drive. We are a fast-growing, technology-forward practice with a team that holds itself to a high standard and a mission that actually means something — making a difference in people's lives. If you want to build something you are proud of, this is the place.

Job Description Telemarketing Representative Location: Parsippany, NJ Schedule: Full-Time (Varying Shifts) Compensation: $21.00 – $23.00 / hour + Commission Job Summary PrideStaff is partnering with a leading medical solutions provider to hire a high-energy, results-driven Telemarketing Representative. In this role, you will be the driving force behind lead generation and appointment setting, conducting high-volume outbound phone outreach to warm and prospective leads. If you are a persuasive communicator who thrives in a fast-paced environment and excels at converting contacts into booked appointments, we want to hear from you! Key Responsibilities • High-Volume Outreach: Conduct 150+ outbound telemarketing calls daily to warm and prospective leads., • Lead Conversion: Qualify prospects, address patient needs through active probing, and successfully schedule appointments using structured sales scripts., • Objection Handling: Overcome prospect hesitations professionally, confidently, and effectively., • Performance Targets: Consistently meet or exceed daily, weekly, and monthly outreach, contact, and appointment conversion quotas., • Data & CRM Management: Accurately record prospect details, call outcomes, and follow-ups in the CRM database., • Inbound Management: Field inbound calls generated from outbound telemarketing campaigns., • Cross-Functional Collaboration: Coordinate seamlessly with internal clinical and specialist teams to ensure smooth patient handoffs. Qualifications & Requirements • Sales Experience: 6+ months of experience in outbound telemarketing, inside sales, call center outreach, or appointment setting., • Track Record: Proven history of meeting or exceeding call volume and conversion goals., • Communication Skills: Exceptional verbal communication and phone etiquette; clear English language fluency is required., • Resilience: Comfortable with high-volume dialing and equipped with a strong resilience to rejection., • Technical Skills: Computer proficient with working knowledge of MS Office (Word, Excel), CRM systems, and fast, accurate data entry., • Soft Skills: Highly motivated, goal-oriented, coachable, and capable of working independently in a fast-paced setting., • Flexibility: Open flexibility for varying shift schedules.\nCompany Description PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally: -\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data -\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes -\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs -\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:\r\n\r\n•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data\r\n•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes\r\n•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs\r\n•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Opportunity for advancement, • Paid time off, • Training & development, • Wellness resources $20/hour + Bonus | Hiring Immediately Bodenvy – www.bodenvy.com About Bodenvy Bodenvy is the #1 CoolSculpting provider in the nation and a rapidly expanding medical spa franchise specializing in permanent fat reduction and body sculpting. What You’ll Do This is a consultative style appointment setting position. • Make outbound calls to warm leads (200 Calls minimum a day), • Handle inbound inquiries, • Ask discovery questions and build rapport, • Educate prospects on our services, • Book same-day or next-day consultations, • Overcome objections confidently and professionally, • Maintain strong show rates, • Primary Goal: Book high-quality consultations that show up and convert. What We’re Looking For • Outbound call center experience preferred, • Comfortable in high-volume dialing, • Strong communication skills, • Persuasive but professional, • Self-motivated and goal-driven, • Evening (until 9 PM) & weekend availability required, • Bilingual a plus Compensation $/hour base Bonus for every consultation that arrives Performance-based earning potential Stable base + upside opportunity Why Join Bodenvy? • #1 CoolSculpting provider in the nation, • 8 locations and growing rapidly, • Strong leadership & sales culture, • Real growth opportunities Schedule Full-time Evening availability required (until 9 PM) Weekend availability required Hiring Immediately We are actively interviewing and looking to hire ASAP. If you’re competitive, coachable, self-driven, and ready to grow with a nationally expanding franchise — apply today.

Job Description Outbound Call Center Sales Rep- High Earning Potential! Grapevine Pro is seeking an Outbound Sales Rep to call out to our customers across New Jersey. This friendly professional will call out to our amazing customers to follow up on quotes they received and communicate with them for any needs they may have. You will also schedule sales appointments for our in-field sales professionals and process completed sales paperwork. Multiple Shifts Available! Our Call Center is open between the hours of 8am - 8pm, six days a week. What Grapevine Pro can offer YOU: • FUN ENVIRONMENT!, • Top industry pay and opportunity for professional GROWTH, • Opportunities for advancement – we love to promote from within, • Medical, Dental, and Vision Insurance options, • Choose from TWO United health insurance plans, • Retirement - 401(K) plan, • Life insurance plans, • 10 days of Paid Time Off & 6 Holidays per year! Skills we are seeking: • Customer Service experience., • Go-getter mentality, • Telemarketing skills, • Must have a GREAT phone presence, customer service-oriented attitude and share our passion for exceptional service! All candidates are required to pass a drug screening and background check prior to hire. Grapevine Pro is an Equal Opportunity Employer AA/EOE/M/F/V/D.

M&A Deal Maker Part-time | U.S.-based | Commission-only YouWillExit is a buy-side and sell-side advisory firm. We work on several sell-side and debt opportunities each month, and source roughly 150 to 200 off-market opportunities a month for buyers. We’re looking for someone who can (cold call) business owners that we supply and get the owners to be willing to speak with our buyers at the end of the chat. The calls are how you start. The real job is connecting the owner with the right buyer, following up with both sides, and helping keep the opportunity moving by whatever may be needed and not being spoon feed by someone on our team to do so. What you’ll do • Make about 200 calls a day, usually around two hours of calling., • Speak with owners of privately held companies and find out if they’re open to talking with a buyer - if not.. Push them to!, • Introduce interested owners to the right buyer., • Stay on top of both sides, follow up, and help move the conversation toward a deal., • Spot when something is stuck and take the next step to get it moving. This isn’t a call-center / cold caller job where you make calls and pass over a name. You’ll be responsible for working the opportunities you bring in. Calling is the starting point. Following through and helping move a deal forward is the job!! Who could be a fit You’ve done high-ticket outbound sales through calling / knocking and are comfortable earning based on results. M&A experience is a strong plus since you know the lingo, and a plus if you have called business owners or buyers about companies and deals in the past. Other backgrounds that are HOT include selling oil and gas mineral rights, commercial or residential real estate, life insurance, solar, or another high-value product. You follow up without being chased, ask good questions, use your judgment, and can take a rough direction and run with it. You notice when something is broken and take responsibility for closing the loop. Pay and schedule This is a part-time, commission-only role. There is no salary. It could fit someone who has already succeeded in high-ticket sales and is comfortable being paid when deals close. Buyers with us close on roughly 10–15% of the opportunities we bring them. That means the work can take time to pay off, but a successful deal can create significant commission. A few of these a year for you means 500k - 1M for you.. You need to be based in the United States.

JOB DETAILS: Position: Business Development Executive, Data Centers Status: Permanent; Full-time Location: Remote, must live in the contiguous U.S. or Canada Closing Date: Open until filled ABOUT US: NGEN Mission Critical is a U.S.-based provider of critical power and cooling infrastructure, serving data centers, AI factories, and utility-scale power generation. We reduce lead times by pairing global manufacturing scalability with a fully integrated American engineering and service platform. In a market defined by equipment scarcity, extended procurement cycles, and heightened regulatory scrutiny, NGEN delivers deployment certainty through disciplined regulatory compliance, coordinated sourcing, and lifecycle accountability. From engineering validation through commissioning and ongoing operational support, NGEN ensures compliance, documentation integrity, and performance continuity in mission-critical environments. Our team works hard while maintaining a collaborative, respectful, and supportive culture. We are looking for colleagues with a sense of humor, who consider themselves “builders,” and who are excited to make an impact in a future-focused and fast-paced environment. THE OPPORTUNITY: NGEN is scaling fast in the data center space, and we need an experienced Business Development Executive to help us keep up with the opportunities in front of us. You'll partner with our Head of BD as a client-facing point of contact, building and nurturing relationships with data center developers, owner/operators, hyperscalers, colocation providers, and the electrical and mechanical contractors and EPCs who bring these projects to life. You'll lead end-to-end business development, from identifying the right accounts through deal structuring, while gathering the customer intelligence, procurement timelines, and decision-making context that let NGEN tailor its approach. Once an opportunity is ready for discovery, our technical team takes the lead on scoping, so your energy stays focused on relationship-building and early-stage engagement. If you've sold into data centers before, or you've built your career moving electrical, thermal, or industrial equipment into mission-critical environments, we want to hear from you. We're looking for someone hungry to solve problems for customers and excited to help us capture the growth we've got ahead of us. YOUR MISSION: • Partner with our Head of Business Development as a client-facing point of contact, building and nurturing relationships with prospective and existing clients in the data center space, • Qualify and advance opportunities to meet or exceed sales goals and NGEN's growth targets, • Gather customer-specific intelligence. Project pipelines, procurement timelines, pain points, and decision-making structures that help us tailor our approach, • Lead end-to-end business development, from market identification through deal structuring and contract execution, • Support the proposal process by capturing customer context clearly enough that Project Delivery and other teams can build tailored, high-quality proposals, • Partner with our Communications & Brand team to develop visual assets and materials tailored to each client's specific requirements, • Drive strategic outbound prospecting and pipeline generation to identify and engage new opportunities in the data center space, • Build momentum and confidence with prospective clients to move them into discovery with our technical experts, • Represent NGEN at industry conferences, trade shows, and client-facing events, • Stay close to clients throughout their lifecycle with us, well beyond the deal closing YOU'LL WIN US OVER WITH THIS KNOWLEDGE & EXPERIENCE: • You bring 5+ years of experience in business development, sales, or strategic partnerships, with meaningful, senior-level exposure to the data center industry, • You've sold into data centers before, or you've sold electrical, thermal, or OFCI equipment into industrial accounts, some of which happen to be data centers, • You understand, at least conversationally, thermal and electrical infrastructure, including equipment like e-houses, transformers, switchgear, and modular power skids, • Experience in construction, project management, or the design and engineering side of data center development is a strong asset, but not a strict requirement, • You've contributed to complex, multi-department proposal processes, • You have excellent communication and interpersonal skills, comfortable engaging C-level stakeholders and technical decision-makers alike, • Familiarity with CRM tools (Salesforce, HubSpot) and sales enablement platforms WHO YOU ARE: • You're a self-starter who thrives in a remote, fast-paced environment, • You operate with ownership. If a deal doesn't go your way, you look at what you could've done differently, not just what got in the way, • You're action-oriented. You'd rather move something forward today and adjust tomorrow than wait for the perfect plan, • You're collaborative and you want your team to win with you, • You're flexible when client meetings or time zones call for hours outside the typical nine-to-five, • You're excited by the idea of helping shape how the data center industry gets the power and cooling infrastructure it needs, at a moment when demand for it has never been higher COMPENSATION PACKAGE: • U.S. base salary: $115,000 - $145,000 USD, • Canada base salary: $125,000 - $155,000 CAD, • The exact salary will be determined based on the selected candidate's location, qualifications, experience, and relevant skills, • Annual bonus of up to 25% of your base salary, based on, • 401k or RRSP match of up to 5% of your base salary, • Access to health, dental, and vision benefits for you and your dependents, • Three weeks of paid vacation, • Five paid personal days, • Home office set-up support, • Remote working environment with flexibility and autonomy INTERVIEW PROCESS & TIMELINES: We're so excited that you are interested in joining our team! Our interview process will look like this: • Oct 26-30th: 4-6 questions emailed to shortlisted candidates, confirming some basic information about you and why you're interested in this position (estimated time commitment 10-15 minutes), • Nov 2-6th: 30-minute virtual meeting with our recruitment team so that we can learn more about your career path so far, and you have a chance to ask us any questions that you have, • Nov 9-13th: 1-hour meeting with the Head of Business Development and a member of the People & Culture team, • Nov 16-20th: Reference checks and an employment offer extended We will do our best to follow the timelines outlined, and we will let you know if timelines shift! HOW WE THINK ABOUT AI IN RECRUITMENT: We believe in real humans hiring real humans. • To keep things organized and thoughtful, NGEN uses AI-assisted tools for notetaking during interviews. That said, every conversation, evaluation, and hiring decision is made by real people on our team (including initial resume screening). The only automated (not AI-augmented, just automated) step in our process is at the initial screening question stage when you're first applying for the role., • We are so excited to meet you and hear about all the incredible experiences and expertise you have built throughout your career. It's very important to us that we hear about those experiences and pieces of expertise in your own words – we prefer messy and authentic to polished with no depth. We mention this because we know how tight the labor market is and why some candidates may feel compelled to use an AI companion tool to help them answer questions live in interviews. Please be aware that if we suspect that you are using a tool like this, we will stop the interview and remove your application from consideration. We do believe in using AI to support our everyday work in areas that we've identified as low value or low energy – we routinely use tools like Claude, Zapier, Fireflies.ai and Grammarly. Bringing on a new teammate is very important to us, so this effort falls into neither of those categories of “low value” or “low energy”. We will show up for you in this recruitment process! In turn, please show up (as you!) for us. We can't wait to meet you! HOW TO APPLY: If this role sounds like it's right up your alley, but you're worried about missing a few of the qualifications, please reach out with your interest anyway. We value the unique skill sets, experiences, and pathways that people take in their careers, and are aware that non-traditional routes are sometimes overlooked. We make hiring decisions based on skill, and we're excited to hear what you will bring to our team! • This is a permanent, full-time position and a fully remote role with some travel required, • We are not in a position to sponsor visa applications of any kind. As a result, only candidates who are currently legally entitled to work in the USA and/or Canada will be considered for this role, • This position will typically work Monday to Friday within the normal business hours of the region in which the successful candidate lives. As a member of a globally remote team, some meetings outside of normal business hours will be required for this role Please submit a resume and cover letter to with the subject ‘Business Development Executive, Data Centers.’ We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.

Job Description Location: New York, NY Work Model: Onsite, 5 days per week Industry: AI-powered education technology (B2B SaaS) Compensation: $85K base, $125K OTE About the Company Our partner is a venture-backed AI education technology company selling into K-12 schools and districts. Revenue has grown from roughly $2M to $3M in annual recurring revenue over the past year, the team is around 18 people, and the company is moving upmarket into larger district and public-sector accounts while expanding internationally. The sales organization is small and deliberately kept that way: each segment is owned by one person, so individual output is visible immediately. The Opportunity This is an added seat on the districts team, not a backfill. You will own high-volume outbound into school districts and the leaders who run them, working alongside the account executive who owns that segment. The team currently runs 200 or more quality calls a day, and this role is deliberately scoped as pure execution: no internal systems building, no operations projects, just being excellent on the phone. The growth path is unusually short. As booked demos outpace the team's capacity to run them, the company adds account executive seats, and the person generating those demos is considered first. The fastest anyone has moved out of this seat is five months. Responsibilities • Run high-volume outbound calling into school districts, independent schools and public-sector education buyers, • Book qualified demos for the account executive who owns the districts segment, • Research accounts and identify the right stakeholder to reach in each one, • Represent the company credibly with school and district leaders in live conversation, • Consistently hit and exceed a weekly and monthly activity and booking targetRequirements, • 1-3 years in a customer-facing role carrying a number (sales, business development, fundraising, recruiting or similar), • Demonstrated track record of hitting targets, with metrics you can speak to, • Experience sustaining a high daily call volume; comfort making the phone the center of the job, • Strong social intelligence: the ability to read a conversation and adapt rather than deliver a script, • Clear communication and sound judgment when speaking with senior school and district leaders, • Resilience with a high volume of rejection, and a preference for outcomes over activity, • Startup experience strongly preferred, • Experience selling into schools, districts or public-sector buyers, or an EdTech background, is a plus

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: The Patient Engagement Specialist (PES) will be the point person for new patient enrollment and re-engagement in care of existing patients; PES will coordinate internal or external referral and will utilize CRM tools, etc. to increase patient engagement and facilitate access. The major duties of the position include, but are not limited to: Customer Service: • Take inbound referrals (website, calls) from patients or health care organizations, describe Apicha services, schedule new patient intakes and refer to other services as needed., • Make follow-up outbound calls to prospective or existing patients to discuss Apicha’s services and schedule appointments., • Conduct outreach to address care gaps., • Effectively communicate the services offered by Apicha CHC. Administration: • Utilize phone, scheduling, and CRM tools to manage call results data and scheduling, ensuring the highest quality customer service in every interaction., • Leverage established conversation guides to engage, connect, and educate callers. QI/QA: • Make the required number of outbound calls/outreach to patients falling out of care., • Apply best practices in responding to callers’ questions and ensure high quality follow-up in responding to member inbound calls & voicemails., • Utilizes approved communications equipment and software to document patient call interactions and schedule intakes., • Practices excellent written, verbal, listening and interpersonal communication skills necessary to effectively interact with all levels of internal and external parties, to convey information correctly, manage difficult situations, and always represent Apicha CHC in the most favorable manner. Qualifications: • High school diploma/GED required, college education preferred., • Bi-lingual (Spanish or Mandarin) preferred., • Adept at learning and using computer systems., • Familiarity with eClinical Works, Sales Force, Outlook., • Proficiency with managing phone conversation and navigating computer tools simultaneously and seamlessly., • Ability to work available shifts between 9:00 a.m. - 7:30 p.m. EST., • Experience in customer service or sales role preferred., • Strong written and oral communication skills including ability to communicate effectively with all level of patients and employees., • Strong time management skills and keen eye to detail., • Ability to manage all situations in a calm and positive manner. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Job Description: Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare. Responsibilities: • Handle inbound and outbound calls in a professional and courteous manner., • Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information., • Taking messages for Providers., • Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines., • Making audit calls. Requirements: • High school diploma or equivalent., • Proven customer service experience in a call center environment, preferably in healthcare preferred, • Excellent communication skills, both verbal and written., • Ability to multitask, prioritize, and manage time effectively., • Bilingual proficiency (English and Portuguese). We Offer: • Competitive compensation package., • Comprehensive benefits including health insurance, retirement plans, and paid time off., • Supportive work culture focused on professional development and continuing education., • Opportunity to work in a growing field with a focus on improving patient outcomes., • Two (2) weeks paid training., • Uniforms provided. Working Hours: • Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly. Job Type: Full-time Pay: $17.00 - $20.00 per hour Commensurate with experience Expected hours: 37.5 per week Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid sick time, • Paid time off, • Vision insurance Schedule: • Evening shift, • Monday to Friday, • Weekends as needed Experience: • Customer service: 1 year (Preferred) Ability to Commute: • Essex County, NJ (Preferred)

Job DescriptionCompany Description Join One of New York's Most Awarded Mental Health Employers! At NYPCC, we're not just changing lives, we're redefining what it means to build a meaningful career in mental health. 2025 and 2026 City & State Top Workplace in New York Mental Health America's Platinum Bell Seal recipient for FIVE consecutive years Serving 15,000+ clients every month 50+ years of transforming lives across New York City If you're looking for more than just your next job, you've found it. For over five decades, New York Psychotherapy and Counseling Center (NYPCC) has been one of New York's leading community mental health organizations, delivering innovative, compassionate care through both in-person and telehealth services. Today, we proudly serve more than 15,000 clients each month while continuing to set the standard for clinical excellence and employee experience. At NYPCC, you'll find: • Competitive compensation and outstanding benefits, • Career growth through our Academy and leadership development programs, • A collaborative, mission-driven culture where our employee matters, • The chance to make a lasting impact on thousands of lives every single day Come build a career where purpose meets possibility! Job Description Job Responsibilities: • Answer all inbound calls with professionalism and customer service framework communication., • Following up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed, • Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls (outbound calls), • Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance, to escalate, resolve and conduct service recovery., • Identify and escalate emergency distress and/or client safety concerns calls to Senior Clerical for guidance or further escalation to management and/or clinical supervisors., • Document and complete Call Center Form for data call log. Fulfill surveys/reports issued by Call Center Supervisor as needed., • Complete Call Center task assignments provided by management team, • Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals., • Maintain confidentiality and always comply to HIPAA regulations., • Assist with intake calls for case management as needed for coverage and staff call outs., • Provide support to the clinical team and chart maintenance as needed., • Perform other duties and tasks as assigned by Senior Clerical Team, • Perform other related duties and tasks as assigned by the Call Center Supervisor.Qualifications, • Must be fully Bilingual in English and Spanish, • Must have 1 to 2 years of Call Center Representative experience in a fast paced office, preferably in medical or community mental health office, is required., • High School Diploma or equivalent is required, • Must be proficient in MS Office (Outlook, Word, and Excel), • Must have the ability to learn new software, • Possesses the personality and demeanor to work with difficult clients, • Must be detail-oriented and have the ability to multi-task, • Must be a team player, • Thrives under pressure in an outpatient client environment, • 1 form of picture ID (non-expired), • Unexpired passport: OR, • Driver’s License AND Social Security Card; OR, • State ID Card AND Social Security Card Additional Information • This is a FULLY REMOTE POSITION, • Schedule Options:, • Tues-Sat, • Sun-Thurs, • Must be willing and able to travel to the Bronx clinic for an in-person training period of approximately 45–60 days before transitioning to a fully remote role., • MUST LIVE IN THE TRI-STATE AREA, • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC, • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism., • Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures., • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC, • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism, • Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. NYPCC is an Equal Opportunity Employer Salary: $20.00-$21.00 Compensation commensurate with experience and qualifications.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every call, every time, • Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities., • Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.), • Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.), • Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests., • May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request., • Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.), • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • Cross-sell additional products and services to best fit member need(s)., • Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc., • May train new MSRs for basic transactions and inbound service calls., • Back up other queues as necessary (general queue and queues less complex, when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. • Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service, • Responsible for updating all systems, tracking and logs with any issues reported to the Call Center., • •Representatives or utilized technology systems via phone and email communication modes., • •Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner, • •Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance, • •Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed, • •Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction, • •Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken, • •Identifies escalating priority issues and reports situations to leadership as soon as possible, • •Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command, • •Follows up on complicated customer calls where required, • •Completes call notes and call reports as necessary; updates as needed, • •Obtains and evaluates all relevant data to handle complaints and inquiries, • •Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers, • •Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments, • •Responsible for completing all necessary training including de-escalation and customer service technique, • •Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job DescriptionRole Summary Are you an empathetic, solution-minded communicator who loves making a positive difference in patients' lives? We are seeking a dedicated Advocate I to join our dynamic contact center hub! In this key support role, you will be responsible for providing exceptional service across inbound and outbound customer support assignments. Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. If you thrive in a fast-paced, patient-centric environment and enjoy multi-tasking alongside a collaborative, mission-driven team, this role offers an inspiring opportunity to grow and succeed. Duties & Responsibilities Answer incoming phone calls, emails, and contact requests coming into the hub expeditiously and professionally. Appropriately screen, transfer, resolve, and dispose of calls while adhering to all process and documentation standards. Review, process, schedule, and authorize orders according to department protocols. Ensure appropriate and timely documentation of all updates, encounters, and communications in source systems as outlined by department protocols. Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols. Respond to questions and inquiries regarding authorization status and requirements. Provide eligibility status and benefit information for patients. Collect, update, and verify patient and provider information as required. Address both patient and provider inquiries, escalating to management when appropriate. Conduct appointment confirmations and reminders as outlined by department protocols, updating appointment records accordingly. Maintain current and accurate records of all scheduled appointments, including times and outcomes (e.g., appointment occurred, reasons for rescheduling). Troubleshoot and resolve basic issues independently, escalating to management when necessary. Complete all required documentation in a timely and accurate manner. Protect privacy and maintain strict confidentiality of all company procedures and information regarding team members, patients, and families. Follow all company policies and procedures and participate in required Quality Improvement activities, staff training, and team meetings. Communicate regularly with supervisors and the team regarding workload and priorities. Timely complete all mandated trainings, education, and occupational health screenings as needed. Exercise flexibility in performing assignments as business needs evolve. Required QualificationsEducation & Experience High School Diploma or GED Equivalency. Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed. Experience utilizing telephony platforms such as Genesys. Knowledge, Skills & Abilities Outstanding customer service orientation, especially in telephone and written communications. Excellent and accurate data entry skills and experience using multiple software platforms. Strong problem-solving skills and persistence in the face of challenges. Excellent organizational, multi-tasking, and communication skills. Ability to work independently with minimal supervision and prioritize effectively in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. Commitment to unlocking the full potential of vulnerable seniors. Flexibility with work hours and adaptability to evolving duties. Must reside within driving distance of the local branch. Desired Qualifications Minimum of one (1) year of experience working in a healthcare or specialized senior care setting. Bilingual fluency in English and Spanish (verbal and written). Location and Work Type Work Type: Full-Time Contract Position (40 hours per week; 6-month assignment). Work Setting: Hybrid Schedule: Monday through Friday, 9:00 AM – 5:30 PM PST.

Job DescriptionPosition Summary At MedReview, our mission is to bring accuracy, accountability, and clinical excellence to healthcare. As a leader in payment integrity solutions, we provide DRG Validation, Cost Outlier, and Readmission Review services to healthcare clients nationwide. Under the direction of Customer Service leadership, the Customer Service Representative is responsible for responding to customer inquiries, researching and resolving issues, supporting medical record retrieval activities, and ensuring a high level of service to clients, providers, and members. This position requires strong communication skills, attention to detail, and the ability to effectively manage multiple priorities while maintaining HIPAA compliance. Location: One Seaport Plaza, 199 Water Street, 27th Floor, New York, NY 10038 Schedule: Monday – Friday, 9:00 AM – 5:00 PM Primary Responsibilities • Answer incoming customer calls and respond to email inquiries in a professional, accurate, and timely manner., • Research customer concerns and provide appropriate information and resolution., • De-escalate customer issues and coordinate with internal departments as needed., • Review customer and client accounts and provide updates regarding claim audits, review statuses, and related inquiries., • Conduct outbound calls to providers to request medical records and supporting documentation required for review., • Verify provider contact information and ensure proper handling of confidential and protected information., • Assist users with navigating company websites, portals, and communication platforms., • Document customer interactions and maintain accurate records within company systems., • Transcribe and enter call-related information as required., • Collaborate with internal teams to improve customer service and operational efficiency., • Maintain compliance with HIPAA and all company privacy and security requirements., • Perform additional projects and duties as assigned. Qualifications • High school diploma or equivalent required., • Customer service, call center, healthcare administration, or related experience preferred., • Previous experience handling medical records required., • Knowledge of HIPAA privacy and security requirements., • Familiarity with healthcare claims processing, claim auditing, DRG Validation, Cost Outlier Reviews, and Readmission Reviews preferred., • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel., • Strong verbal, written, interpersonal, and customer service skills., • Excellent problem-solving, organizational, and time management abilities with the ability to manage multiple priorities independently., • Ability to maintain professionalism, confidentiality, and attention to detail in a fast-paced environment., • Ability to remain seated for extended periods and perform frequent computer, telephone, and data-entry tasks in an office environment. Why Work at MedReview At MedReview, you'll be part of a team dedicated to improving healthcare through accuracy, accountability, and clinical excellence. Our employees make a meaningful impact by helping healthcare organizations improve payment integrity and drive better outcomes, while working in a collaborative environment that supports professional growth, innovation, and continuous improvement. We offer competitive compensation, comprehensive benefits, and the opportunity to build a rewarding career with an industry leader. Compensation & Benefits Hourly Rate: $24.10 per hour Actual compensation will be based on qualifications, experience, skills, and business needs. Eligible employees may participate in MedReview's benefit programs, including: • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan, • Life and Disability Insurance, • Paid Time Off and Company Holidays, • Flexible Spending Accounts (FSA), • Employee Assistance Program (EAP) MedReview is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and making employment decisions without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local law. Powered by JazzHR tXr6Nkp7yp