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Trustpoint has several immediate openings with a busy and collaborative legal services organization in Newark, NJ, in their search for Communications & Intake Coordinators to join their onsite team on a contract-to-possible hire basis. This role provides essential support and communication to clients a fast-paced litigation support environment. The ideal candidate is detail-oriented, empathetic, and thrives in a client-facing role. Successful candidates will have previous experience in high-volume communications or intake. Responsibilities: • Serve as the first point of contact for new clients, providing guidance and updates throughout the litigation process, • Conduct intake calls, gather case details, and enter data into Salesforce, • Handle outbound and inbound calls in a professional and efficient manner, • Assist with pre-litigation investigations, draft correspondence, and review medical and legal documents, • Manage scheduling and calendars, ensuring case files remain accurate and up to date, • Maintain a professional and responsive rapport with clients Qualifications: • Prior experience in a call center, legal or professional services environment, preferably in a client-facing capacity, • Experience working with medical records is a plus, • Strong organizational skills and attention to detail, • Excellent written and verbal communication skills, • Experience with Salesforce or similar case management software, • Tech-savvy, with the ability to manage confidential information with discretion Details: • Contract-to-possible hire role, • Expected start date of 3/30, • Onsite position in Newark, NJ, • Hours: 9am – 6pm, Monday – Friday, • Compensation is expected to be 20-23/hr, commensurate with experience Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

Customer Service / Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Call Center Rep at SCA Health, you will: Take inbound calls from patients and make outbound calls to patients; Provide one call resolution to patient inquires whenever possible and perform ti

Customer Care Agent (Call Center) - Energy Efficiency. Conducting proactive outbound calls and follow-ups as part of daily call center operations. ICF provides best in class customer and client support through our specialized energy efficiency team by leveraging state-of-the-art call center technolo

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Job DescriptionDescription Position: Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: • Handle inbound and outbound calls professionally and courteously., • Identify customer needs and clarify information by conducting thorough problem analysis., • Maintain a positive, empathetic, and professional attitude toward customers at all times., • Develop a comprehensive understanding of the company's products, services, and policies., • Accurately log all call details, interactions, and customer information into the company's CRM system., • High school diploma or equivalent (Bachelor’s degree preferred)., • Strong verbal and written communication skills., • Ability to multitask and prioritize in a fast-paced environment., • Proficient in using computers, CRM software, and other call center tools., • Comprehensive health, dental, and vision insurance., • Paid time off and holidays., • Retirement plan with company match., • Professional development opportunities., • Fun and creative work environment.

Job Description We are looking for a detail-oriented Customer Service Representative to join our team near Lyndhurst, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring seamless order management, effective communication, and exceptional service to our customers. This position requires a proactive approach to handling inquiries, resolving issues, and maintaining accuracy in all customer interactions. Responsibilities: • Process and manage order entries promptly, ensuring accuracy and timely acknowledgment to customers., • Track and modify orders while maintaining consistent communication with the warehouse team., • Follow up on urgent orders, including next-day and same-day deliveries, ensuring completion and confirmation before the end of the day., • Handle returns, exchanges, and refunds efficiently while adhering to company policies., • Provide accurate information regarding products, pricing, and tracking to customers and sales representatives within 24 hours of receiving inquiries., • Resolve customer complaints and issues professionally and in a timely manner., • Maintain and update customer records and order details in NetSuite., • Collaborate with team members and departments to ensure smooth resolution of customer concerns., • Report recurring issues to management to facilitate improvements in processes., • Suggest enhancements to customer service procedures to optimize the overall customer experience., • Previous experience in customer service, preferably in a call center environment., • Proficiency in managing order entry and tracking systems., • Strong verbal and written communication skills for effective interaction with customers and internal teams., • Ability to handle inbound and outbound calls with professionalism and patience., • Critical thinking skills to resolve issues effectively and efficiently., • Familiarity with NetSuite or similar customer management systems., • Capability to manage multiple tasks accurately and meet deadlines., • Commitment to providing excellent customer service and maintaining a positive attitude.

Job DescriptionBenefits: • 401(k) matching, • Health insurance, • Competitive Compensation, • Paid Time Off Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Call Center Representative or in a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description Are You Currently Working in Retail Sales or Hospitality? Are You Friendly, Outgoing and Have Great Organizational Skills? Looking for Better Hours and Earning Potential? Planet Honda of Union is Hiring Immediately! Planet Honda of Union is searching for a talented Business Development Center Representative/Call Center Rep who can help our sales team achieve their targeted goals! If you have a knack for sales and customer service and want to increase your earning potential while improving your quality of life, this is a terrific opportunity! As a BDC Representative, you will respond to and communicate with our current and prospective sales customers via email and phone. Ideal candidates will be polished, professional, energetic, sales-minded, and customer-focused. You must be able to handle heavy call volume and possess the ability to get customers in the door while maintaining outstanding phone etiquette. Outstanding verbal and written communication skills and computer proficiency are essential skills. Dealership experience is a plus, but not required. What will you be doing? • Outbound and inbound customer phone calls., • Respond via email and phone to Internet Leads, • Determine each customer's needs by asking the correct questions, • Set appointments for members of sales team, • Ensure a positive customer experience, • Introduce customers to sales representatives, • Some Dealership Sales Experience (Willing to train), • Customer-focused, energetic, and self-motivated, • Experience in customer service, call center or retail sales, • Dealership experience, a plus, • Ability to handle heavy phone volume, • Persuasive- knack for sales and customer service, • Strong communication skills –verbal and written, • Excellent computer skills, • · Great work environment!, • · Tremendous opportunity for career advancement, • · Health, Dental, Prescription, and Vision Plans, • · Paid Holidays & PTO, • · Company-paid Short and Long-term Disability Insurance, • · Company-Paid Life Insurance, • · 401(k) Retirement Plan with employer match, • · Employee Stock Purchase Plan, • · Lithia Learning Center, • · Vehicle Purchase Discounts

Job Description Community Engagement Representative I, NJ Maryland Energy Advisors (MDEA) is a rapidly growing energy management and consulting firm that partners with utilities across the United States to design and deliver impactful energy-efficiency programs. Our work supports a wide range of customers, including real estate owners, restaurants, manufacturers, and residential households. We are committed to delivering high-quality, customer-focused solutions and are seeking motivated, customer-centric individuals to join our team. MDEA is seeking a detail-oriented and proactive Community Engagement Representative to support PSE&G’s Residential Home Weatherization Program. This role focuses on early-stage project coordination, application review, and customer intake to ensure projects are accurately reviewed and that customers experience a seamless and supportive enrollment process. Success in this role requires strong organizational and communication skills, the ability to manage multiple priorities, and comfort working collaboratively across teams in a fast-paced program environment. The position offers a balance of independent work and teamwork, with opportunities to contribute to process improvements and support overall program performance. Primary Responsibilities • Support both inbound and outbound customer communications, responding toinquiriesand providing program information., • Review customer enrollment applications for completeness and accuracy., • Validate project information and coordinate next steps to supporttimelyprogression through the energy audit process., • Work closely with callcenter, operations, and program teams to address scheduling issues and customer concerns., • Maintainaccuraterecords and documentation within program systems., • Identifyand help resolve issues that mayimpactcustomer participation or project timelines., • Support overall program operations by contributing to process improvements and consistent service delivery., • Bachelor’s degree from an accredited university or equivalent relevant work experience., • Must be a New Jersey resident andresidewithin the state of New Jersey., • Minimum of 1 year of experience supporting customer-facing programs or services., • Experience with project review and coordination, including tracking activities, reviewing documentation, and supporting cross-functional teams., • Proficiencyin Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook., • Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities simultaneously., • Demonstrated ability to thrive in a fast-paced, dynamic work environment., • Strong written and verbal communication skills, with the ability to clearly explain program requirements to customers and stakeholders., • Demonstrated sound business ethics, including the ability to protect proprietary and confidential information., • Experience supporting customer-facing programs within energy efficiency, utility, or incentive-based programs., • Experiencestaffing a call center., • Demonstrated experience handling inbound and outbound customer communications in a call center or customer service environment., • Experience reviewing applications, forms, or project documentation for completeness and accuracy., • Experience coordinating across cross-functional teams, including operations, program management, and external partners or subcontractors., • Proficiencywith data entry and customer or project tracking systems (CRM platforms, program portals, or similar systems)., • Ability toidentifyissues, escalate appropriately, and support resolution in a fast-paced program environment., • Experience supporting outreach activities, events, or customer engagement initiatives., • “Office” work is to be primarily conducted from home, however, travel to onsite locations isrequiredfor:, • Customer meetings in your utility’s assigned service area., • Client meetings as needed or directed., • Program-sponsored meetings and events., • Due to the nature of this positionand the customereventsit supports, the successful candidate maybe requiredto workoutside of standard working hours, such as during evenings or, on occasion, weekends. MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement