Outbound call center jobs in Clifton, New JerseyCreate job alerts

Job DescriptionCompany Summary . Customer Retention Specialist Estimated On-Target Earnings: $70,000 (hourly base pay + estimated commissions). This role offers uncapped commissions, with top earners earning $100k or more in total annual compensation! Actual earnings will vary based on individual sales performance. Why Join EchoStar Roseland? Are you highly competitive, driven by financial success, and ready to turn your ambition into a potential six-figure trajectory? At EchoStar, a Fortune 250 leader, we do not just offer a job. We give you the keys to a long-term career destination right here at our Roseland facility. Located at our location in Roseland, our Retention team acts as the primary shield protecting our customer base. Equipped with real-time AI assistance tools to simplify technical details, you will have the backing and tech you need to de-escalate calls, build rapport, and save accounts. If you are deeply money-motivated, refuse to take "no" personally, and love the rush of turning a loss into a high-commission win, you belong at EchoStar. This role is on-site at 3 ADP Boulevard, Roseland, New Jersey. 07068 Job Duties and ResponsibilitiesWhat You'll Do • Tenacity and Thick Skin: You do not take "no" as a final answer. You have the grit to present multiple tailored offers even when the customer starts out closed off., • Active Listening & Persuasion: You can read between the lines during a high-stress conversation, pull out the customer's true pain point, and reframe our services to solve it., • Strong Money Motivation: You are driven by the direct link between saving a customer and earning uncapped commission on top of your hourly base., • Reliability & Foundation: You possess a high school diploma or GED equivalent and a willingness to take on full-time schedules, back-to-back call volumes, and shift flexibility., • No Experience Necessary: Call center or retention experience is a major asset, but not required. We teach you the exact de-escalation and negotiation frameworks you need during training. Training time is compensated at your regular hourly base pay rate.Skills, Experience and RequirementsWhat You Bring, • Unshakable Grit & Money Motivation: Tenacious drive to negotiate, re-evaluate customer needs, and close retention sales to maximize your commission checks., • Adaptability & Patience: Comfortable managing high call volumes while bringing an Adventure and Winning spirit to difficult conversations., • High EQ & Thick Skin: Exceptional emotional intelligence, active listening skills, and the ability to maintain composure during escalated calls. "No" is never personal to you., • Qualifications: High School Diploma or GED required (Associate’s/Bachelor’s a plus). Call center experience is a plus, but not required—we will train you on advanced de-escalation techniques!Compensation, Perks & Career Pathing Aggressive Uncapped Structure + Guaranteed Base • Guaranteed Base Pay: $20.50/hour base pay with uncapped commission., • Estimated On-Target Earnings (OTE): $70,000/year, with top performers consistently earning $100,000+., • Fast-Track Promotion Plan: Rapid internal progression built right into your first year. Performance-based milestones provide you with the opportunity to move up two title levels within 12 months, raising your base hourly pay:, • Level 1 (Associate Account Executive): $20.50/hr, • Level 2 (Account Executive): $22.00/hr, • Level 3 (Senior Account Executive): $23.00/hr, • 100% Inbound Calls: No cold outreach or outbound door-knocking., • Comprehensive Benefits: Full medical, dental, and vision insurance, 401(k) matching, tuition reimbursement, HSA, and employee stock purchase options., • Exclusive Employee Perks: Complimentary DISH TV service at your home, plus deep discounts on Sling TV and Boost Mobile plans. Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) #ROST1

Job Description About Us The Radiator Store is a fast-growing auto parts distributor in Northern New Jersey. We supply automotive cooling, electrical, and exhaust parts to mechanics, body shops, dealerships, and everyday customers. It’s a high-volume, fast-moving environment where accuracy and responsiveness matter. About the Role This is a busy call center position. You’ll spend your day on the phone—typically 90–140 inbound calls—helping customers with pricing, availability, and delivery timing. Many of our customers rely on us to keep their businesses running, so speed and accuracy aren’t optional. You’ll make outbound calls to follow up on quotes, help turn inquiries into orders, and build relationships with repeat wholesale customers. Some conversations are quick and easy; others require patience, problem-solving, and a calm approach under pressure. If you don’t like being on the phone most of the day or juggling multiple tasks at once, this is not the position for you. What You’ll Do • Handle a high volume of inbound calls (90–140 daily), • Provide clear, accurate info on pricing, inventory, and delivery, • Support wholesale accounts and build repeat customer relationships, • Make outbound follow-ups on quotes and open orders, • Enter orders and customer data quickly and accurately, • Communicate customer issues and feedback to the team What This Job Is (and Isn’t) • Is: Fast-paced and performance-driven, • Is: Repetitive at times, especially with common questions, • Isn’t: A low-volume or slow-paced customer service role, • Isn’t: Just “answering phones”—you’re expected to think, solve, and follow through What We’re Looking For • Prior call center and/or customer service or sales experience (required), • Bilingual- Spanish/English, • 100% reliable attendance and dedication—this role depends on showing up every day and being on time, • Strong communication skills—you can be clear, direct, and helpful, • Fast and accurate data entry/computer skills, • Ability to multitask without losing attention to detail, • Positive attitude and willingness to learn quickly, • Knowledge of cars, auto parts, and the automotive industry experience, • Willingness to be flexible with schedule and support, includes rotating Saturdays What You Get • Immediate hands-on training—we’ll teach you the products and systems, • A steady, high-energy work environment where your effort shows, • Hourly pay plus bonus incentives (spiffs), • Opportunity to grow into a leadership role (as applicable) The Bottom Line This is a solid opportunity if you want to learn the auto parts distribution business from the ground up and aren’t afraid of a high-volume workload. If you’re reliable, quick on your feet, and willing to put in the effort, you’ll have room to grow here. If this sounds like you, apply today. We are an Equal Opportunity Employer and maintain a clean, drug- and smoke-free workplace.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance, • Wellness resources Thrive on Turning Cold Calls into Warm Connections? If the thought of engaging strangers, igniting curiosity, and driving growth excites rather than intimidates you, keep reading. We’re looking for fearless communicators who see opportunity in every conversation. About Us We’re Unblinded—a thriving movement revolutionizing influence through integrity, committed to accelerating success across organizations worldwide. We’re driven, passionate, and looking for high-performers. About You • Charismatic communicator who builds instant trust and excitement., • Persistent, resilient, and thrives in a high-energy, fast-paced environment., • Passionate about turning cold leads into engaged prospects., • Growth-oriented and open to rigorous training and constructive feedback. Responsibilities • Initiate outbound calls to introduce Unblinded’s transformational programs., • Quickly establish rapport, clearly articulating our unique value., • Set meetings and shared experiences showcasing the power of Integrity-Based Human Influence., • Regularly refine your sales approach through intensive, industry-leading training. Benefits • Base salary with generous commission and residual income opportunities., • Professional growth under mentorship from top-tier influencers., • Clear career advancement based on performance. Qualifications • Previous success in outbound sales, telemarketing, or call-center environments., • Exceptional interpersonal and persuasive communication skills., • Commitment to personal growth and resilience in a rapidly changing landscape.If you’re ready for the challenge and rewards, let’s connect. Apply Today and unlock your sales mastery.

Job DescriptionAre you looking for more than just another job? What if your next opportunity offered career growth, uncapped bonuses, paid training, and the chance to work for a company that's rapidly expanding across the country?Cawley & Bergmann, LLC is seeking motivated and results-driven individuals to join our Newark, NJ office as Collections Representatives. If you enjoy speaking with people, tackling challenges, achieving goals, and being rewarded for your success, this could be the opportunity you've been waiting for. Take the next step and apply today!THE BASICSPay:$18.00-$20.00 per hour based on experience, plus uncapped monthly bonus opportunitiesSchedule:Full-TimeBenefits:Weekly payPaid trainingFast-growing company with advancement opportunitiesPositive and team-focused cultureModern technology and systemsHigh-energy office environmentConsistent account volume and earning potentialFull benefits package availableYOUR DAY AS A COLLECTIONS REPRESENTATIVEThis is a full-time opportunity working onsite in Newark, NJ as part of our growing and energetic office team.In this specialist role, you'll be at the center of helping consumers find solutions by managing inbound and outbound phone conversations regarding outstanding accounts. Throughout the day, you'll negotiate payment arrangements, provide outstanding customer service, document account activity accurately, and utilize company systems to keep information current and organized. Your ability to communicate effectively, build rapport, and stay focused on performance goals will directly contribute to your success and create opportunities to maximize your bonus earnings while supporting overall team goals.REQUIREMENTS FOR A COLLECTIONS REPRESENTATIVEDo you have a competitive mindset and a desire to earn more? Are you someone who takes initiative and enjoys learning new skills? Can you maintain professionalism and reliability every day?If the answer is yes, you may be exactly who we're looking for as our next Collections Representative!Requirements:Strong communication skillsStrong negotiation skillsAbility to speak comfortably on the phone throughout the dayGoal-oriented approach to workPositive attitudeProfessionalism and reliable attendanceWillingness to learn and growPreferred Qualifications: One year of collections experience or sales experience is preferred. Customer service and call center experience are also beneficial.A LITTLE ABOUT US: CAWLEY & BERGMANN, LLCCawley & Bergmann, LLC. is a national consumer collections and servicing company experiencing significant growth across the country. Through partnerships with major financial institutions, we provide professional servicing solutions while utilizing industry-leading technology platforms such as Latitude by Genesys, LiveVox, digital collection tools, and advanced business intelligence systems. Our continued success is built on hiring ambitious individuals and providing them with the support, resources, and training necessary to excel. We take pride in maintaining a workplace that values teamwork, professional development, innovation, and employee achievement. When you join our team, you're joining an organization that is committed to helping employees grow personally and professionally while providing opportunities to increase their earnings and advance their careers.WE CAN'T WAIT TO HEAR FROM YOU!Join a company where growth, earning potential, and opportunity go hand in hand. If you're ready to build a lasting career with Cawley & Bergmann, LLC., apply today! Our application process is quick, easy, and completely mobile-friendly, making it simple to get started.Must have the ability to pass a background check

Job DescriptionParamus , New JerseyIf you are looking for an opportunity to work for a fast growing, family-owned dealership, the Route 4 Auto Group is for you! We are always looking for qualified individuals to join our team! The Route 4 Auto Group is looking to hire experienced Internet Sales Associates. We have an exceptional sales force in need of assistance from a talented staff who will be responsible for setting appointments and driving traffic to the dealership. This is a great opportunity to break into an exciting and lucrative career in the automotive industry! If you have prior customer service experience, have worked as a telemarketer, call center agent, or have previously worked setting customer appointments, here’s your chance to join an amazing team! What We Offer • Medical, Dental, and Vision coverage, • 401K contribution match, • Free college education, • Aggressive pay plan, • Extensive training, • Employee vehicle purchase discounts, • Paid vacation, • Opportunity to define yourself and your career, • OFF SundaysResponsibilities, • This position requires flexibility including the ability to work nights, weekends and holidays, • Make a minimum of 150 outbound calls daily, • Execute an inbound and outbound phone script to build rapport and set sales appointments, • Input/maintain information captured during phone calls into a CRM (customer relation management) software, • Keep track of your daily calls, emails and appointments, • Obtain minimum call metrics and other KPIs (Key Performance Indicators), • Handle and provide rebuttals to customer objections, • Organize workflow to meet department time-frames, • Direct sales questions to sales management, • Communicate and coordinate with internal departments, • Quantify daily tasks into comprehensive recaps.Qualifications, • 1-2 years automotive experience preferred, • Previous sales experience preferred, • Previous call center experience a plus, • Clean driving record, • Willing to submit to a pre-employment background check and drug screen, • Available to work flexible hours & Saturdays, • Knowledge of basic computer functions and typing, • Enthusiastic and high energy throughout the sales workday, • Professional, well-groomed personal appearance We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance, • Wellness resources Unblinded, a dynamic, fun, and rapidly expanding business seeks a world-class Outbound Sales Representative. If you thrive in high-energy environments, can build genuine trust with total strangers in minutes, and are hungry to drive massive success (for yourself and our organization), keep reading. If anything here sounds overwhelming or less than thrilling, please do NOT respond. Who We Are We’re Unblinded—a movement combining heart and math to unlock your superpower of Integrity-Based Human Influence. We accelerate profits, time efficiency, and the magic of professional practices, startups, Fortune 10 corporations—and life itself—while making the world an even better place. This is NOT your typical 9-to-5 sales job. We are an ultra-driven, entrepreneurial team looking for the best of the best. Who You Are You’re intellectually and emotionally smart, empathetic, fun, funny, quick-witted, and unstoppable when facing challenges. You can handle high-volume calls like a champion—turning cold leads warm through your ability to create connection and articulate massive value. You’re not just “on the phone” making dials; you’re an integral force behind our mission. You’re eager to grow, can handle feedback with poise, love a fast-paced environment, and have zero fear of hard work. If you enjoy laughing at yourself, pushing the pace, and inspiring others to do the same, you’ll fit right in. What You’ll Do • Make outbound calls to professionals who have little or no prior exposure to Unblinded., • Articulate our value in helping them grow their sales, leadership capacity, and overall influence., • Build rapport at light speed, converting strangers into allies who can’t wait to learn more., • Schedule meetings and shared experiences that introduce prospects to our daily, weekly, monthly, and annual training., • Refine your craft with support from our leadership team and some of the most consistent live training in the industry. You Will Be • Trained and mentored by top-level influencers and coaches., • Pushed to break barriers and accelerate your own sales mastery—this role is for high-achievers only., • Rewarded with a base salary plus commission, offering incredible earning potential and residual income that grows as you do., • Positioned for growth within the organization as you prove your ability to drive results. Are You Up for the Challenge? If the thought of calling up a total stranger—someone who’s never heard of you—sounds exhilarating (not terrifying), and if the possibility of earning uncapped income has you more excited than anxious, then you might be exactly who we need. But fair warning: if you’re not prepared to run at full speed and laugh a little along the way, this is NOT for you. Qualifications • Experience in outbound sales, telemarketing, or a call-center environment., • Exceptional communication and rapport-building skills., • A growth mindset and willingness to adapt to rapid change., • Unshakable belief in the mission and value of Unblinded., • Passion for personal development and an internal drive to succeed. Join Us It won’t be easy, but no other sales opportunity will give you more in terms of growth, excitement, and the chance to make a real impact. We’re building a movement of like-minded leaders committed to making the world a better place—one conversation at a time. If this resonates with you, let’s talk. If it doesn’t, no hard feelings—just don’t apply. We’re looking for exceptional people who see the world not as it is, but as it can be. Apply Today and discover what it means to truly SEE WHAT YOU DON’T SEE.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Training & development Benefits/Perks • Competitive Compensation, • Great Work Environment, • Career Advancement OpportunitiesOverview Are you a skilled salesperson looking for a high-earning opportunity in the booming Medicare market? American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed. What We Offer: • Hourly pay plus Top-tier commissions:, • Warm inbound & outbound leads – no cold calling, • Training + Licensing Support (if unlicensed), • CRM & Dialer system, • Career growth into team leads and managersResponsibilities:, • Make outbound and take inbound calls to Medicare-eligible individuals, • Educate clients on Medicare Advantage, Med Supp, and Part D options, • Use our CRM to manage leads and track client interactions, • Maintain CMS compliance and complete scopes of appointment, • Enroll clients into plans that meet their healthcare needsQualifications:, • Sales experience (phone sales preferred), • Health insurance license (preferred, not required), • Willing to complete licensing and AHIP certification, • Strong communicator with the ability to build rapport fast, • Motivated, coachable, and goal-orientedSchedule:, • Monday to Friday: 9:00 AM – 6:00 PM EST, • Saturdays optional during AEP (Annual Enrollment Period)Location:, • In-office in Secaucus, NJ Ready to Join One of the Fastest Growing Medicare Teams in the Country? Apply today and start your journey toward a 6-figure career in Medicare sales. Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $20.00 per hour plus commission Expected hours: 40 per week Monday thru Friday 9 am to 5 pm est Benefits: • Paid time offSupplemental Pay:, • Bonus opportunities, • Commission payAbility to Commute:, • Secaucus, NJ 07094 (Required)Ability to Relocate:, • Secaucus, NJ 07094: Relocate before starting work (Required)Work Location: In person

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance, • Wellness resources Unblinded, a dynamic, fun, and rapidly expanding business seeks a world-class Outbound Sales Representative. What You’ll Do ● Attract for new opportunities by making outbound calls to prospects who may not know we exist… yet. ● Spark genuine interest and curiosity, turning guarded strangers into open-minded listeners. ● Link our unique value proposition to each prospect’s pain points, dreams, or ambitions. ● Book appointments and group experiences that let people see what they don’t see—faster, better, and with a lot more fun. ● Refine your craft with real-time feedback from leadership who’ve mastered “Hello to Yes.” What You’ll Get ● A base salary plus commission—meaning you’re compensated for both stability and performance. ● Residual income potential that rewards consistency and growth. ● A front-row seat to some of the most cutting-edge influence training on the planet. ● Room to scale your career as quickly as you can demonstrate results. ● World class training from masters on how to go from “hello to yes”. Who You Are ● You’re intellectually and emotionally smart, empathetic, fun, funny, quick-witted, and unstoppable when facing challenges. ● You can handle high-volume calls like a champion—turning cold opportunities to warm through your ability to create connection and articulate massive value. ● You’re not just “on the phone” making dials; you’re an integral force behind our mission–here to cause impact and change for others. ● You’re eager to grow, can handle feedback with poise, love a fast-paced environment, and are committed to mastery. ● If you enjoy laughing at yourself, pushing the pace, and inspiring others to do the same, you’ll fit right in. Are You Up for the Challenge? If the thought of calling up a total stranger—someone who’s never heard of you—sounds exhilarating (not terrifying), and if the possibility of earning uncapped income has you more excited than anxious, then you may be the right fit for us. But fair warning: if you’re not prepared to run at full speed and laugh a little along the way, this is NOT for you. Qualifications – Who You Are at Your Core: ● Experience with Action: You’ve thrived in outbound sales, telemarketing, or call-center roles where consistent action creates meaningful outcomes. ● Influence-Driven Communicator: You don’t just speak—you create trust, connection, and possibility in every conversation. ● Growth-Minded Leader: You embrace challenges as stepping stones, knowing rapid change is where breakthroughs happen. ● Heart-Centered: You lead with empathy and care, driven by the impact you leave on others. ● Integrous: You live by your word, even when it’s inconvenient, knowing integrity is the foundation of all success. ● Mission-Driven: You have an unshakable belief in the mission and value of Unblinded and the lives it transforms. ● Passionate About Growth: Personal development isn’t just a side pursuit—it’s your fuel. You’re relentlessly committed to evolving into your best self and helping others do the same. Why You Might Say No ● You prefer a quiet routine, clocking in and out without big ambitions. ● You don’t get energized by talking, connecting, and solving. ● “Growth” and “learning” are nice ideas, but you’d rather keep things as they are. Join Us – If You’re Ready to Step into Mastery It won’t be easy, but real impact never is. We’re building a movement of integrous, like-minded leaders committed to making the world a better place—one conversation, one moment of influence at a time. If this speaks to you, let’s talk. If it doesn’t, no hard feelings—but this isn’t the place for mediocrity. We’re seeking exceptional individuals who see the world not just as it is, but as it can be—people who act with integrity, heart, and mastery. Apply today and discover what it means to truly SEE WHAT YOU DON’T SEE—about yourself, others, and the future you can create.

Appointment Setter/Call Center (Internet & Phone Sales).The appointment setter (or BDC Admin) uses their selling ability, phone manner and email communications to get clients in the door.Required tasks include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increas

Job ID: 24681884Reference Number: 25-00115Title: Amazon connect developerLocation: Wayne, NJ, 07470Posted Date: 2025-02-13Contact: Monika PContact Email: monika@hanstaffing.comContact Phone: (609) 592-9491Company: HAN Staffing Position : Amazon Connect Developer Location: Delaware, New Jersey and Plano TX RTTO: Day One Onsite Number of Positions : 6 Positions Strategy : High Experience Level : 8+ Years Detailed JD: Job Summary We are seeking a highly skilled and experienced Senior Engineer in Amazon Connect and AWS Expert to join a dynamic team and assist with migration from legacy contact center system to Amazon Connect. In this role, you will be responsible for the assessment, design, development, and implementation of complex contact center solutions leveraging Amazon Connect platform. You will work closely with cross-functional teams, including product, engineering, and operations to deliver high-quality, innovative, secure and scalable solutions that meet the evolving needs of the business in a hyper-growth environment. Key Responsibilities • Design, develop, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows, queues, agents, and integrations. • Develop and implement custom integrations with CRM systems (Salesforce, ServiceNow etc.,), ERP Systems, Alert & Monitoring systems and other business applications. • Optimize contact center performance by analyzing call flow data, identifying bottlenecks, and implementing improvements to reduce call handling times and improve customer satisfaction. • Configure and manage Amazon Connect features, including voice and chat capabilities, speech recognition, text-to-speech, and outbound dialing. • Stay abreast of the latest advancements in contact center technology and Amazon Connect features. • Provide technical support, troubleshoot and resolve technical issues related to Amazon Connect and its integrations. Job Qualifications • Amazon Connect Expertise: o Deep understanding of Amazon Connect core features and capabilities including Contact Lens. o Proven experience in designing and implementing complex contact flows, including advanced routing logic, speech recognition, and text-to-speech using AWS LEX bots, Polly etc. o Strong understanding of Amazon Connect's integration capabilities with other AWS Services, such as Lambda, SQS, SNS etc. o Experience with Amazon Connect's API's and SDK's • AWS Experience: o Solid experience with AWS infrastructure and services, including ECS, S3, Lambda, Aurora PostgreSQL, Dynamo DB etc., o Experience with AWS Security best practices. • CRM Integrations and 3rd Party Integrations o Proven experience integrating Amazon Connect with various CRM system (Salesforce, ServiceNow etc.,) o Experience with CRM API's and data models o Good to have experience integrating with WFM systems like Verint. • Technical Skills o Strong programming skills using Java, Spring Boot o Experience with SQL and NoSQL databases (e.g., AWS RDS, Dynamo DB, Aurora etc.,) o Experience working in Agile environments (Jira) o Strong experience with DevOps practices and CI\CD (Terraform, Jenkins, Spinnaker, Git etc.,) o Experience and understanding of security protocols and systems (e.g., Active Directory, IAM, SAML, SSO etc.,) in line with legal and regulatory requirements (PCI DSS, PII, HIPPA, GDPR etc.,) o Good experience and knowledge of networking concepts and protocols especially in telephony environment. • Other Qualifications: o Excellent problem-solving and analytical skills o Strong communication and interpersonal skills o Ability to work independently and as part of a team Required Experience • 5+ Years of experience in Contact Center technologies and Cloud Architecture • 5+ Years of hands-on experience Amazon Connect and AWS • 2+ Years of experience using Terraform Nice to have • Experience with Genesys On-Premises contact center system • Experience with contact center migrations • Experience with cloud migrations • Experience with AI/ML technologies especially AWS Transcribe, Bedrock, Comprehend, Sagemaker etc • Related AWS Certifications Required Education Bachelor's degree in computer science, Information Systems, or equivalent education or work experience

Assist in making outbound calls when not answering incoming calls. Do not leave the Call Center Desk unattended unless there is a true emergency situation. Transfer calls properly and take accurate messages for staff persons who are not available.

Call Center / Fully Remote] - Anywhere in U.Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transpor

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Paid time off, • Training & development Full job description Location: Branson Agency – West Caldwell, NJ 07006 Schedule: Full-Time | Monday to Friday About the Role Allstate Agency is seeking a disciplined and resilient Sales Representative to support our sales team through high-volume outbound calling. This role is best suited for someone who is comfortable spending most of the day on the phone, can handle rejection without losing momentum, and stays consistent in a performance-driven environment. Your primary responsibility will be generating opportunities for our licensed agents by engaging prospects, creating interest, and setting qualified appointments. Success in this role comes from consistency, work ethic, and the ability to stay focused despite frequent rejection. This is a high-call-volume role where rejection is part of the process—candidates who are not comfortable making outbound calls for most of the day or who are easily discouraged will not find this position to be a fit. Responsibilities • Make outbound calls to current and prospective clients, • Introduce our services and generate interest in quotes and consultations, • Qualify prospects and gather key information for sales agents, • Schedule appointments and transfer qualified opportunities, • Follow call structure while maintaining a natural and confident tone, • Track activity and results in CRM or agency systems, • Meet or exceed daily and weekly call volume and lead generation targets Qualifications • Prior experience in telemarketing, outbound sales, call center, or high-volume phone work preferred, • Comfortable making repetitive outbound calls for extended periods of time, • Strong communication skills and confident phone presence, • Ability to handle rejection and remain consistent without losing motivation, • Self-disciplined, dependable, and results-driven, • Basic computer skills and familiarity with Microsoft Office, • Strong work ethic and ability to perform in a metrics-driven environment Benefits • Health insurance, • Dental insurance, • Paid on-the-job training, • No weekends About the Branson Agency The Branson Agency is an established, performance-driven insurance agency focused on delivering personalized coverage solutions and building long-term client relationships. We operate in a structured environment where consistency and accountability drive results. Team members are given clear expectations, ongoing support, and the opportunity to grow within the organization based on performance. Apply To be considered, please answer all application questions completely. Pay: $45,000.00 – $65,000.00 per year (Base + Performance Incentives) Supplemental Pay: • Bonus opportunitiesWork Location: In person Ability to Commute/Relocate: • West Caldwell, NJ 07006: Reliably commute or planning to relocate before starting work (Required)Education:, • High school diploma or equivalent (Required), • College degree or coursework (Preferred) Experience:, • Outbound calling, telemarketing, or sales experience: 1 year (Preferred)Language:, • Bilingual (Preferred)

Job Description Job Description: Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare. Responsibilities: • Handle inbound and outbound calls in a professional and courteous manner., • Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information., • Taking messages for Providers., • Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines., • Making audit calls. Requirements: • High school diploma or equivalent., • Proven customer service experience in a call center environment, preferably in healthcare preferred, • Excellent communication skills, both verbal and written., • Ability to multitask, prioritize, and manage time effectively., • Bilingual proficiency (English and Portuguese). We Offer: • Competitive compensation package., • Comprehensive benefits including health insurance, retirement plans, and paid time off., • Supportive work culture focused on professional development and continuing education., • Opportunity to work in a growing field with a focus on improving patient outcomes., • Two (2) weeks paid training., • Uniforms provided. Working Hours: • Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly. Job Type: Full-time Pay: $17.00 - $20.00 per hour Commensurate with experience Expected hours: 37.5 per week Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid sick time, • Paid time off, • Vision insurance Schedule: • Evening shift, • Monday to Friday, • Weekends as needed Experience: • Customer service: 1 year (Preferred) Ability to Commute: • Essex County, NJ (Preferred)

Job Description Be the first voice people hear when they're looking for help- and the reason they choose to stay. At Serenium, we believe exceptional client experiences start long before the first appointment. They begin with a conversation. We're looking for a high-performing Client Care Coordinator who thrives in a fast-paced environment, loves helping people, and treats every interaction like it matters- because it does. This isn't a traditional front desk role. This is for someone who can manage a high volume of calls while delivering concierge-level service, turning overwhelmed callers into supported clients and ensuring every person feels heard, valued, and cared for. If you're energized by meaningful conversations, enjoy exceeding expectations, and want a clear path toward leadership and management, we want to meet you. What You'll Do • Serve as the first point of contact for prospective and existing clients., • Handle a high volume of inbound and outbound calls while maintaining exceptional quality and empathy., • Guide clients through scheduling, insurance questions, intake processes, and next steps with confidence and compassion., • Conduct proactive outreach to ensure clients receive the support and follow-up they need., • Deliver an experience that makes clients feel cared for from the very first interaction., • Maintain accurate documentation and communication across systems and teams., • Collaborate closely with clinicians, billing teams, and office leadership to solve problems quickly and effectively., • Participate in quality assurance initiatives and consistently meet or exceed call quality standards and performance metrics., • Identify opportunities to improve processes and client experiences., • Support office growth initiatives and contribute positively to team culture. What Makes You a Great Fit You may be the person we're looking for if you: • Love helping people and can balance empathy with efficiency., • Thrive in a high-volume, high-performance environment., • Naturally go above and beyond rather than settling for "good enough.", • Are motivated by goals, metrics, and personal growth., • Communicate with warmth, professionalism, and confidence., • Stay calm and organized even during busy periods., • Take ownership of problems and enjoy finding solutions., • View feedback and quality audits as opportunities to improve and excel., • Bring positive energy to your team every day., • Want more than just a job- you want a career. Bonus Points If You Have • Experience in healthcare, behavioral health, medical offices, or call center environments., • Experience with quality assurance audits or call performance metrics., • Scheduling, insurance verification, or patient intake experience., • Experience managing multiple systems and priorities simultaneously. Growth Opportunities We're committed to developing leaders from within. High performers in this role will have opportunities to grow into: • Senior Client Care Coordinator, • Team Lead, • Assistant Manager, • Office Manager, • Regional or Operations Leadership positions What Success Looks Like • Clients consistently rave about their experience with you., • You balance speed with service excellence., • Your calls score highly on quality assurance reviews., • You proactively solve problems before they become issues., • You contribute to a culture of accountability, compassion, and growth. Benefits • Monday-Friday schedule, • Onboarding travel stipend, • PTO/Sick Time/Paid Holidays, • Health Insurance, • 401k options If you're someone who wants to make an impact, build a career, and be part of a team that's changing lives every day, we'd love to hear from you! Apply today and become the reason someone gets the help they need tomorrow.