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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    23 days ago
    Full-time
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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  • MAINTENANCE ASSOCIATE BILINGUAL
    MAINTENANCE ASSOCIATE BILINGUAL
    2 months ago
    Full-time
    Manhattan, New York

    Maintenance Associate Company: Complete Playground Location: [Insert Location] Job Type: Full-Time / Part-Time About Us: Complete Playground is a trusted provider of high-quality playground equipment, recreational structures, and outdoor facility solutions. We’re committed to creating safe, fun, and durable play environments for communities, schools, parks, and recreational areas. As our company grows, we’re looking for a dependable Maintenance Associate to help support the upkeep and maintenance of our installations and equipment. Job Summary: The Maintenance Associate will perform a variety of repair, maintenance, and installation tasks to ensure playground structures, recreational equipment, and surrounding areas are safe, clean, and fully operational. This role requires attention to detail, reliability, and the ability to work outdoors in various conditions. Key Responsibilities: Perform routine maintenance, inspections, and repairs on playground structures, park equipment, and recreational areas. Assemble, install, or dismantle playground equipment as needed. Conduct safety inspections and address any hazards or issues promptly. Clean and maintain playground surfaces, equipment, and surrounding areas. Use hand tools, power tools, and basic maintenance equipment safely and effectively. Assist with loading, unloading, and transporting materials and equipment to job sites. Communicate with supervisors about maintenance needs, supply orders, and work progress. Ensure compliance with company safety standards and local regulations. Provide excellent customer service when interacting with clients or community members on site. Qualifications: Previous experience in general maintenance, construction, or outdoor facility work preferred. Basic knowledge of hand and power tools. Ability to perform physical labor including lifting, digging, climbing, and working outdoors in various weather conditions. Strong attention to detail and problem-solving skills. Reliable, responsible, and team-oriented. Valid driver’s license preferred (for travel to job sites). Compensation: [Insert pay range or “Competitive hourly wage based on experience”] Benefits: Health, dental, and vision insurance (for eligible employees) Paid time off and holidays Opportunities for advancement and skill development Uniforms and tools provided Supportive, team-focused work environment

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