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Job Description • We are hiring immediately for a full time SHIFT SUPERVISOR position., • Location: Monmouth Board Plan - 400 Cedar Avenue, West Long Branch, NJ 07764. Note: online applications accepted only., • Schedule: Full time schedule. Weekday shifts, hours may vary. More information upon interview., • Requirement: Prior supervisory experience is a plus! The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: At Gourmet Dining & Chartwells Higher Education, people are at the core of our business. Together we build innovative food service concepts and serve fresh, local and nutritious meals at over 270 college campuses across the country. Twice named the Fastest Growing Brand by Nation’s Restaurant News, at Gourmet Dining & Chartwells we take pride in creating opportunities for associates to grow their careers and achieve their development goals within the company. Job Summary Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained. Essential Duties and Responsibilities: • Responsible for providing training and creating work schedules., • Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance., • Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety., • Acts as the contact person for employees with complaints or requests for time off., • May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization. We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Full-time and part-time positions offer: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Our Commitment to Diversity and Inclusion Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Gourmet Dining maintains a drug-free workplace. Gourmet

Job DescriptionWorkWave is seeking an experienced and high-impact Director of Renewals to build, lead, and scale a world-class Renewals organization. This individual will be responsible for owning and optimizing the global renewals motion across WorkWave’s software product lines, driving customer retention, reducing churn, and maximizing recurring revenue. This role represents a critical function in our post-sale lifecycle, enabling Sales to focus on new business while ensuring a best-in-class renewal experience for our customers. As the leader of this newly established function, the Director of Renewals will define the vision, strategy, and operational framework needed to execute a high-volume, high-velocity renewal engine—while partnering across Sales, Customer Success, Finance, and Legal to support enterprise and SMB customer segments globally.WHAT YOU'LL DO: • Strategic Leadership:, • Define and execute a comprehensive global renewals strategy aligned with WorkWave’s retention and revenue objectives., • Build and scale a centralized Renewals team, including Renewal Managers and Renewal Operations resources., • Segment renewals motions and playbooks across high-touch (Enterprise), mid-market, and tech-touch (SMB) accounts., • Partner with Sales and Customer Success leadership to ensure seamless customer transitions and clear ownership across the customer lifecycle., • Operational Excellence:, • Design and implement standardized processes, tools, and playbooks to manage the full renewals lifecycle - quote generation, pricing, contract negotiation, and close., • Establish operational cadences for forecasting, pipeline hygiene, and performance reviews., • Collaborate with Revenue Operations and Systems teams to deploy automation and streamline workflows., • Revenue Performance & Forecasting:, • Own forecasting accuracy for renewals and associated KPIs such as Gross Retention Rate (GRR), churn, contraction, and early renewal rate., • Provide executive-level reporting and insights into renewal performance, risk indicators, and opportunities for upsell/cross-sell collaboration., • Partner with Finance on revenue recognition, bookings timing, and ARR/NRR implications., • Customer & Stakeholder Engagement:, • Collaborate with Customer Success to proactively identify risk and ensure early renewal engagement., • Work cross-functionally with Legal and Finance to optimize contract terms and deal velocity., • Represent the voice of the customer in internal strategic planning forums and drive improvements in the customer experience at the point of renewal., • Team Development & Culture:, • Recruit, onboard, and coach high-performing renewal professionals., • Foster a culture of accountability, learning, and results orientation., • Develop scalable training programs and career paths for team growth.WHAT YOU'LL BRING:, • Bachelor's degree required; MBA or advanced degree a plus., • 8–10+ years of experience in SaaS renewals, account management, or customer success., • 3–5+ years in a senior leadership role with direct responsibility for renewals or customer retention., • Deep expertise in SaaS financial metrics including ARR, GRR, NRR, churn, CAC, and CLTV., • Proven success managing high-volume renewals motions in both tech-touch (SMB) and high-touch (Enterprise) environments., • Experience building or transforming a renewals function within a high-growth SaaS environment., • Strong systems proficiency (e.g., Salesforce, Gainsight, CPQ tools) and renewal forecasting platforms., • Advanced negotiation, influence, and executive communication skills., • Analytical mindset with fluency in forecasting, pipeline analytics, and operational dashboards., • Willingness to travel up to 10–15% for strategic planning and key customer engagements.