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Job DescriptionTitle: $22 - $25/hr full time + benefits Quick Hire; kind, experienced problem solver. Greeting everyone. I hope this finds you well and ready for a great career opportunity. My name is Galina. I am looking for an experienced, kind, gentle, great communicator and natural problem solver and here is why. I dont know what time of the day it will be when youll be reading this because this morninglike every other morning10,000 baby boomers became senior citizens. As you were opening your door to start your day, ten thousand other doors swung open, revealing families quietly grappling with the deeply personal and complex challenges of aging. Behind these doors are distinguished retirees, accomplished professionals, and devoted adult childreneach seeking the peace of mind that comes from knowing their loved ones are cared for with precision, dignity, and grace. It is my belief that no family should go through caregiving alone. I founded Nurse Galinas Caregiving of New Jersey to be the answer to those families needs. With a background as both a social worker and a nurse, Ive witnessed the struggles families face from multiple perspectives. By combining my clinical knowledge, social service expertise, and leadership experience, Ive built a service designed to fill a unique gap in our communitya place where compassion meets care that is precise, life enhancing and stress relieving in a way that every family feels supported. Here is why this position is so IMPORTANT. I am seeking a Client Success Specialist to join our team and serve as the bridge between families, caregivers, and operations. This is not just a jobits a calling. Your role will be to ensure every family experiences a seamless, personalized journey, with services planned and delivered at the highest level of excellence. As a Client Success Specialist, you will also serve as a Service Planner/Scheduler, using specialized tools like our Personalized Care Guide and High-Quality Care, Standards Framework to carefully match clients with caregivers, design service plans, and uphold the quality and integrity of our brand. How this job is designed; what you focus on daily basis: For Families (External Clients): Serve as the warm, professional first point of contact for families seeking care. Guide new clients through a white-glove onboarding experience, deeply understanding their routines, values, and care goals. Craft personalized schedules that honor each clients preferences and lifestyle. Build trust and long-term relationships, ensuring families feel supported and confident. For Caregivers (Internal Clients): Support and empower caregivers, providing clear schedules, resources, and communication. Match clients and caregivers thoughtfully to create ideal pairings that result in strong, lasting satisfaction for both the caregiver and the client. Foster a culture of respect, growth, and excellence, where team members feel valued and inspired. Behind the Scenes: Coordinate schedules and operational workflows to keep services running smoothly. Provide field support and step into urgent situations when needed to protect client safety and peace of mind. Partner with leadership to monitor and improve service quality, ensuring every detail reflects our commitment to high-end care. Assist with community outreach and marketing, strengthening our reputation as a trusted resource in New Jersey. Qualifications I am for someone who brings heart, skill, and a natural sense of leadership to every interaction. Strong organizational and time-management abilities. A compassionate, service-driven mindset, with a passion for improving the lives of older adults. Experience in healthcare, senior care, or client service preferred. Flexibility to work every other weekend and select holidays. Ability to pass a background check and drug screening. Willingness to serve as after-hours coordinator one week each month for urgent client needs. Why Join Nurse Galinas Caregiving of New Jersey Be part of a mission-driven team, bringing comfort, dignity, and clarity to families navigating the aging journey. Experience a balance of hands-on client interaction and operational leadership. Grow alongside a company that values innovation, compassion, and community impact. Work with a visionary leader who has united social work, nursing, and leadership expertise to redefine care in New Jersey. How to Apply If you are ready to transform lives through excellent care coordination, I would love to meet you. Send your resume or a short introduction with a reliable phone number by replying to this ad. I will reach out within 24 hours to schedule a conversation.

Job Description Physician (MD/DO): Primary Care Tia is on a mission to transform healthcare for women by increasing access to and improving the experience of key preventive healthcare services. Known as the best and only way to both transform outcomes and reduce cost, Tia's preventive care model focuses on integrating key services across primary care, mental health, gynecology, dermatology and other wellness services. Tia is trailblazing a new paradigm for women's healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia's "Whole Woman, Whole Life" care model is a unique and "life-long" model for women's care. By making women's health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere. Read more about Tia's: We're looking for a physician passionate about providing comprehensive primary care to women for Tia's New York area clinics (SOHO + Williamsburg). We are open to part time as well as full time. As a Physician ( MD/DO) at Tia you'll be integral to the excellent care we provide. Your clinical expertise related to the full spectrum of providing affirming primary care for women including: preventative care, holistic primary care and acute and chronic disease management and your desire to teach and collaborate plays an integral part of our clinical team. Board certification or board eligible in Family Medicine or Internal Medicine is preferred but we will consider other relevant specialties. Physicians are a critical member of our interdisciplinary care team - and this role affords you the opportunity to provide direct patient care but also engage in teaching and collaboration as well as the unique opportunity to partner with the Tia technical teams to contribute to the technology life cycle of the products and tools you will use to care for patients. A bit about you: Values and abilities you'll bring to Tia: • You're motivated to elevate women's care by bringing a shared-decision making approach to women's health., • You are comfortable managing a variety of clinical cases that may come your way - and approach clinical care with curiosity, warmth and collaboration., • You're facile with technology and interested in the process of developing new technology to support high quality clinical care., • You're data driven and consistently incorporate new and evolving research into your day-to-day practice, • You are excited about teaching and collaborating with an interdisciplinary team - including nurse practitioners, acupuncture providers and support staff., • You're a board certified or board eligible Physician (Family Medicine or Internal Medicine preferred), in the state of New York, with an unrestricted license, able to provide primary care and support of all aspects of women's health with compassion and empathy, • You're adept at providing primary care services to women including: preventative care, hypertension management, diabetes management, urgent care concerns (coughs, sore throat, abdominal pain, etc), basic dermatological condition management, STD screens, UTI & vaginal infections consults, pelvic pain, vaginal bleeding, birth control counseling, etc and are motivated to deliver this care and collaborate with other members of the care team to ensure every Tia patient receives excellent care., • You're highly tech savvy, • You're willing to work evenings + weekends as needed by schedule., • You're authorized to work in the US, • You're willing and eligible to be credentialed with our academic partners, • As an organization that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities. Per New York Pay Transparency Laws (as of November 1, 2022), please see below for the compensation range for a ): $250,000 - $275,000 Benefits • Talented and collaborative team who will support and collaborate with you, • Competitive salary with quarterly bonus program in place for clinicians, • Paid time off, paid sick leave, paid learning time off, • Comprehensive benefits package effective day one, including medical, dental & vision, • Medical malpractice coverage, • Reimbursed for state licenses, Board Certification, and BLS certification. DEA will be reimbursed where it is required for practice., • Complimentary subscriptions to educational tools such as UptoDate along with extensive internal educational resources and monthly clinical training opportunities, • Access to AI documentation software drastically reducing administrative burden of clinical documentation Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women's healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia's "Whole Woman, Whole Life" care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women's health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere. Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its "whole-woman, whole-life" model to more than 100,000 women by 2023. We'll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives -- from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco. We're building a world class team to reimagine women's healthcare. We're an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We're united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture. Tia is building a culture of excellence — in people, process and product. This is our northstar value; What is excellence, exactly? Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically: A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below) Asking why, then why again — because accepting "this is just the way it is" is not good enough Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others A commitment to uncovering talents to unlock "rock star" potential across every individual Furthermore, excellence reflects the "bigness" and the "boldness" of Tia's mission and vision — a world in which every woman can achieve optimal health, as defined by herself. Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence. This position may require attendance at company and team off-sites and is subject to the Company's vaccine requirement, as permitted by law and subject to reasonable accommodation. Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply. If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us! #INDTIA

Job Description Job Summary Our dedicated and compassionate team of professionals come from culturally diverse backgrounds, and they share the common vision of providing our outpatient population with the best primary and preventative health care available. • Full-time and Part-time Schedules, • Comprehensive Pay Structure, • Access to multiple Physician Specialties, • Hospital and community-based positions available, • Culture passionate about improving access to healthcare, • Great benefits including medical, dental, vision insurance, and commuter benefits, • Fellows and Practicing physician's welcome, • Clinical Assistant Provided, • Geriatric and Adult Patient population, • Loan repayment available The selected candidate will be responsible to perform daily Urgent Care Physician duties including but not limited to: • Provide diagnostic healthcare services to patients of all ages, • Take medical histories, examine patients, order diagnostic testing, interpret test results, make diagnoses, create treatment plans, • Perform minor surgical procedures including laceration repair, incision and drainage and foreign body removal, • Perform splinting and casting for minor orthopedic injuries, • Document patient encounters thoroughly and accurately The successful candidate will have the following Qualifications: • Medical Doctor (MD) or Doctor, • Board Certified or Board Eligible Family Medicine, Urgent Care and Internal Medicine (with urgent care), • Successful completion of an approved residency training program., • Active License, • Current New York State Medical Practitioner License, • Current Drug Enforcement Agency (DEA) and Department of Public Safety (DPS) registration, for prescription writing., • Urgent Care or Emergency Department experience, • Bilingual (Spanish / English) is a plus, but not a requirementCompany DescriptionLanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Job Description Physician Practice Enhancement is seeking an experienced Bilingual (Spanish or Portuguese) speaking Primary Care Physician position at Renaissance Primary Care, a compassionate, family-friendly medical practice located in Newark. This office is located within a one-stop, multi-specialty medical center right in the Ironbound. Full or Part Time Position available. The ideal candidate will provide comprehensive medical care to patients, focusing on preventive care, diagnosis, and treatment of various health conditions. This role requires a commitment to patient-centered care and the ability to work collaboratively with other healthcare professionals to ensure optimal health outcomes. Responsibilities • Conduct thorough patient assessments, including medical history and physical examinations., • Diagnose and manage acute and chronic illnesses, providing appropriate treatment plans., • Perform immunizations and preventive health screenings for patients of all ages., • Provide outpatient care, including triage for urgent health concerns and follow-up appointments., • Collaborate with specialists in areas such as cardiology, endocrinology, and bariatrics to coordinate patient care., • Educate patients on lifestyle modifications and disease prevention strategies., • Strong knowledge of outpatient care practices and protocols., • Proficiency in triage techniques., • Excellent communication skills to effectively interact with patients and their families., • Ability to work collaboratively within a multidisciplinary team environment. · Bilingual – Spanish or Portuguese • Medical degree (MD or DO) from an accredited institution with completion of an internal medicine or family medicine residency program., • Current non-restrictive NJ Medical License Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance

Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Compensation Range: $90K - $110K

Job Description Job Summary We are currently seeking Urgent Care Physicians. Our dedicated and compassionate team of professionals come from culturally diverse backgrounds, and they share the common vision of providing our outpatient population with the best primary and preventative health care available. • Full-time and Part-time Schedules, • Comprehensive Pay Structure, • Access to multiple Physician Specialties, • Hospital and community-based positions available, • Culture passionate about improving access to healthcare, • Great benefits including medical, dental, vision insurance, and commuter benefits, • Fellows and Practicing physician's welcome, • Clinical Assistant Provided, • Geriatric and Adult Patient population, • Loan repayment available The selected candidate will be responsible to perform daily Urgent Care Physician duties including but not limited to: • Provide diagnostic healthcare services to patients of all ages, • Take medical histories, examine patients, order diagnostic testing, interpret test results, make diagnoses, create treatment plans, • Perform minor surgical procedures including laceration repair, incision and drainage and foreign body removal, • Perform splinting and casting for minor orthopedic injuries, • Document patient encounters thoroughly and accurately The successful candidate will have the following Qualifications: • Medical Doctor (MD) or Doctor, • Board Certified or Board Eligible Family Medicine, Urgent Care and Internal Medicine (with urgent care), • Successful completion of an approved residency training program., • Active License, • Current New York State Medical Practitioner License, • Current Drug Enforcement Agency (DEA) and Department of Public Safety (DPS) registration, for prescription writing., • Urgent Care or Emergency Department experience, • Bilingual (Spanish / English) is a plus, but not a requirementCompany DescriptionLanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Job Description Title: Case Manager Supervisor – Asylum Shelter Location: TBD Salary Range: $60,000 - $65,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Asylum Seeker Case Manager Supervisor plays a vital role in supporting the Director of Social Services, primarily focused on the unique needs and challenges faced by asylum seekers. This position involves overseeing day-to-day operations of the Social Services Department, ensuring the provision of comprehensive support and services to asylum seekers under the guidance of the Director of Social Services. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager Supervisor will be responsible for, but not limited to: • Ensure strict adherence to organizational policies and procedures, with a special emphasis on conflict resolution specific to asylum seekers., • Collaborate with the Director of Social Services in approving employee timesheets and time off requests, recognizing the importance of a flexible schedule for our diverse clientele., • Play an active role in shaping departmental goals, objectives, policies, and procedures, offering recommendations for continuous improvement to meet the evolving needs of asylum seekers., • Lead a team of case managers in the development of service/treatment plans, discharge plans, and follow-up care programs tailored to asylum seekers., • Manage the recruitment, supervision, monitoring, and evaluation of social services staff, ensuring they are well-equipped to address the unique challenges faced by asylum seekers., • Establish and implement schedules and work assignments within the social services department to optimize support to asylum seekers., • Provide crisis intervention and emergency services as necessary, recognizing the vulnerability of the population served., • Ensure case managers provide all necessary and culturally sensitive services, including housing, employment, and therapeutic placements, considering the specific needs of asylum seekers., • Oversee the orientation and training of new employees, emphasizing cultural competency and sensitivity in working with asylum seekers., • Maintain comprehensive supervisory case notes, referrals, and related documentation, recognizing the importance of documenting the unique challenges faced by asylum seekers., • Facilitate ongoing communication with all supervisors regarding social services matters and their impact on asylum seekers., • Coordinate services to ensure the shelter operates safely, comfortably, and in full compliance with DHS and OTDA regulations as they relate to asylum seekers., • Generate regular progress reports, emphasizing the progress and challenges faced by asylum seekers., • Collaborate closely with housing specialists and employment services staff to assess asylum seekers' readiness for housing and/or employment., • Organize and facilitate community outreach and related activities tailored to the specific needs of asylum seekers., • Act as a liaison and representative for community interactions as required, fostering positive relationships that support the well-being of asylum seekers. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 1 year of direct social service supervisory experience, recognizing the importance of cultural competence., • Associate degree in human services or related field with a minimum of 2 years of direct social service supervisory experience, with an emphasis on serving diverse populations., • High School Diploma/General Equivalent Diploma with a minimum of 4 years of direct social service supervisory experience, demonstrating expertise in managing complex cases., • Flexibility to work some evenings and occasional weekends as necessary to meet the needs of asylum seekers., • Exceptional demonstrated writing proficiency, particularly in documenting the unique challenges faced by asylum seekers., • Preferred experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development, with a focus on cultural sensitivity., • Proficient in MS Word, Excel, and database management, using these tools to track and report on the progress of asylum seekers., • Familiarity with community resources tailored to the specific needs of asylum seekers., • Knowledgeable in DHS/OTDA social service documentation policies and procedures, ensuring accurate and culturally sensitive documentation., • Demonstrates critical thinking, analytical and problem-solving skills, along with resourcefulness in addressing the challenges faced by asylum seekers., • Familiarity with community health services, social service support agencies, and networks that cater to asylum seekers., • Ability to remain composed in crisis situations, recognizing the added stressors experienced by asylum seekers., • Proven supervisory experience with a team-oriented approach, emphasizing cultural competence and sensitivity., • Demonstrated ability to collaborate effectively with diverse groups, including staff and volunteers from various cultural backgrounds., • Proven aptitude for managing multiple tasks efficiently under pressure, particularly in addressing the urgent needs of asylum seekers., • Strong organizational skills, keen attention to detail, and efficient time management, ensuring that asylum seekers receive timely and appropriate support., • Exhibits maturity, integrity, and sound judgment, particularly when making decisions that impact the well-being of asylum seekers., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job DescriptionGuest Service Specialist Location: New York, NY (In-Person) Schedule: Monday–Friday, 9:00 AM – 5:30 PM EST Compensation: $24–26/hr, depending on experience About Furnished Quarters Furnished Quarters is one of the largest independently owned providers of temporary furnished apartments, blending the best of hospitality, real estate, and design. With 25 years of experience and LGBTQ+ diverse-owned certification, we bring a human-first approach to short-term living—elevated by care, community, and connection. We offer stays of 30 days or longer for business and leisure travelers, supported by a team that values collaboration, growth, and individuality. Our five core values—Challenge, Collaboration, Care, Career, and Community—shape everything we do. If you’re looking to join a culture that values work-life balance, celebrates your uniqueness, and gives your voice weight, it’s time to #StayDifferent. The Opportunity We’re seeking a high-touch, resourceful Guest Service Specialist to support our guests from pre-arrival through departure. You’ll be the frontline of service, ensuring guests feel welcomed, cared for, and heard—whether answering inquiries, resolving issues, or coordinating with internal teams and vendors. This is a great role for someone who thrives in a remote environment, enjoys solving problems, and is passionate about delivering thoughtful, detail-oriented service. What You’ll Do Guest Experience & Communication • Send clear, timely pre-arrival instructions including key codes and access information, • Respond to guest requests via phone, email, and Salesforce within a 2-hour SLA, • Troubleshoot common issues (internet, TV, access) and coordinate in-field solutions, • Maintain accurate, up-to-date documentation in all systems, • Deliver high-touch support via phone, following hospitality-standard call procedures, • Manage service cases from intake to resolution, ensuring timely follow-up and guest satisfaction, • Welcome Key Account guests with personalized outreach, • Action urgent items like same-day arrivals, unit changes, and internal updatesOperations & Coordination, • Collaborate with partners, building staff, and service providers (e.g., locksmiths, electricians), • Manage and distribute weekly doorman lists and updated access codes, • Upload documents and inspection forms in accordance with partner requirements, • Coordinate with teams across time zones and geographies to ensure guest needs are met, • Communicate service upgrades or utility changes to impacted guestsCulture & Teamwork, • Embody our core values in every interaction—with guests, colleagues, and vendors, • Participate in team huddles and knowledge-sharing sessions, • Stay up to date with policies, procedures, and service standards, • Bachelor’s degree in hospitality, business, or related field preferred, • 3+ years in guest services, hospitality, property management, or corporate housing, • Experience with Microsoft Office Suite, Salesforce, Oscar, or similar CRM systems, • Exceptional written and verbal communication skills, • Strong multitasking abilities and comfort working with multiple systems at once, • A calm, solution-focused demeanor—even in time-sensitive situations, • This is a full-time, hourly position working Monday through Friday, 9:00 AM – 5:30 PM EST, • Must participate in an after-hours, rotating On-Call program, • Requires regular computer use and prolonged periods of sitting or standing, • Medical, Dental, and Vision Insurance, • Life, Short- and Long-Term Disability Insurance, • Medical FSA and Commuter Benefits Powered by JazzHR CR7mzgO681