Patient experience manager jobs in Medford, New YorkCreate job alerts

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the 'AAA Experience.' We’re committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you’ll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients’ lives. Dental Regional Operations Manager Diamond Braces is seeking an accomplished and strategic Dental Regional Operations Manager to lead operations across multiple dental practice locations. In this pivotal role, you will strengthen organizational systems, elevate performance standards, and foster a culture of excellence. By aligning operational, financial, and clinical outcomes, you will ensure sustainable growth while enhancing both the patient and team experience across the region. Essential Functions: • Multi-Site Leadership: Oversee operations for multiple dental practice locations, ensuring efficiency, compliance, and exceptional patient care., • Coaching & Training: Travel regularly between offices to mentor Office Managers and teams, delivering hands-on coaching in scheduling, patient flow, financials, compliance, and leadership., • Performance Management: Develop, monitor, and report on key performance indicators (KPIs) across locations; identify trends and create actionable improvement plans., • Standard Operating Procedures (SOPs): Create, implement, and maintain SOPs that drive consistency and excellence across all offices., • Training & Documentation: Develop training manuals, educational materials, and other resources to support onboarding, professional development, and continuous learning for staff., • Workflow Optimization: Review, update, and create efficient workflows to improve operational effectiveness, patient experience, and team productivity., • Team Development: Standardize procedures, reinforce best practices, and foster a culture of collaboration, accountability, and continuous growth., • Operational Excellence: Conduct workflow observations, assess sales techniques and patient interactions, and deliver customized action plans to strengthen both patient and team experience., • Financial Oversight: Review and analyze P&L statements to drive growth, efficiency, and profitability while maintaining a high standard of care., • Collaboration: Partner with clinical and business leadership to execute initiatives that enhance patient satisfaction, operational outcomes, and employee engagement. Qualifications: • Minimum 5 years’ experience in Dental Service Organizations (DSOs) with multi-site leadership experience required., • Bachelor’s degree in business, healthcare administration, or related field required., • Proven success in coaching, mentoring, and training managers or teams., • Strong understanding of dental office operations, including financial management and compliance., • Skilled in creating SOPs, workflows, and training programs., • Ability to analyze KPIs and P&L statements and develop improvement strategies., • Excellent leadership, communication, and interpersonal skills., • Highly organized with the ability to travel frequently across regional offices. Benefits: • Highly competitive compensation., • Health, dental, and vision insurance., • 401(k) retirement plan with company match., • Paid time off and holidays., • Performance-based bonus opportunities., • Discounted orthodontic care for you and your family., • A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $130,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Job Description Emergency Ambulance Service (EAS) is a private company providing medical transportation solutions for our patients and clients. EAS is seeking an experienced senior manager in the EMS field to fill a position in our Bohemia Location. • This position is responsible for overall direction, planning, implementation, and maintenance of both Emergency Medical Services and routine transport services to communities and facilities served by EAS, • Oversees the Operations Department consisting of EMS Operations, Dispatch, Patient Scheduling in accordance with the organization's Statement of Values, • Ensures proper leadership and staff coverage to meet daily projected ambulance runs, • Oversees coaching, guidance, discipline, and/or termination for team members and Operations leadership, • Responds to senior management inquiries regarding EMS performance, • Maintains standard operating policies, procedures and guidelines for services, personnel, equipment, and vehicles, • Confirms timely and accurate implementation, personnel training, and compliance Minimum of 3 years experience in EMS Experience with managing staff Ability to organize, manage and communicate with all staff and senior executives.

Job Description Transform Your Career - Join Concerned Dental Care & NowDental as a General Dentist Are you a General Dentist - whether newly licensed, early-career, or seasoned - looking for a rewarding role in a high-quality, patient-centered environment? Concerned Dental Care of Farmingville, Concerned Dental Care of Port Jefferson, and NowDental of Suffolk (Smithtown) are seeking passionate dentists to join our thriving teams. With state-of-the-art facilities, high patient demand, and an exceptional support network, you can grow your skills, enjoy professional autonomy, and make a lasting impact in the community. Whether you want to launch your career with mentorship or step into leadership with a full book of patients, we have the role for you. Why Join Our Eastern Long Island Practices? Immediate Patient Base & Support • Step into established, busy offices with steady patient flow - no ramp-up needed, • Collaborate with in-house specialists in oral surgery, periodontics, endodontics, and orthodontics, • Farmingville -14 operatories, digital charting, on-site parking, • Port Jefferson - 8 operatories, CBCT imaging, advanced restorative tools, • Smithtown (NowDental) - 9 operatories, 3D imaging, laser dentistry, digital impressions, • Hands-on mentorship for new grads from experienced general dentists and specialists, • CE allowance + leadership training opportunities, • Clear path to equity/partnership - possible within 12 months for qualified candidates Compensation & Benefits • Sign-on bonus available, • Guaranteed daily rates/minimum to start + competitive collections-based model (32–35% of collections, 35% for leads), • Full-time & part-time schedules available, • Full benefits for qualifying schedules: medical, dental, vision, life, disability, 401(k) + match, • Paid time off + holidays, • Continuing education credits and professional development support Your Role • Deliver a full range of general dentistry services - preventive, restorative, cosmetic, and complex cases, • Create personalized treatment plans and educate patients on their oral health, • For experienced candidates: mentor colleagues, lead clinical protocols, and participate in growth strategy, • For new graduates: develop advanced skills in a supportive, collaborative environment What We’re Looking For • DDS or DMD from an accredited dental school, • Active NY dental license (or eligibility), • All experience levels welcome - new grads encouraged to apply, • For leadership track: 3-5 years of clinical experience preferred, • Commitment to high-quality, patient-first care and collaborative teamwork About Our Practices Concerned Dental Care and NowDental of Suffolk are trusted names in Long Island dentistry, serving our communities with excellence for decades. Our offices are known for combining cutting-edge technology with compassionate care, providing everything from preventive cleanings to advanced restorative and surgical treatments - all under one roof. Your Next Step Whether you’re looking to launch your career with mentorship or step into a leadership role with partnership potential, this is your opportunity to thrive in Eastern Long Island’s top practices. Apply today to join CDC of Farmingville, CDC of Port Jefferson, and NowDental of Suffolk - and take your dental career to the next level. Concerned Dental Care and NowDental are proud affiliates of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Lead Dentist, Senior Dentist, Dental Director, Dental Practice Leader, Dental Manager, Clinical Lead Dentist, Dental Health Leader, Dental Clinic Leader, General Dentist, Associate Dentist, Family Dentist, Dental Practitioner, Dental Doctor, Primary Care Dentist, New Graduate Dentist, Entry-Level Dentist, Dental Health Provider}

Job Description Able Health Care Services believes in quality care for our clients. Join us for an exciting career in Health Care. We are looking to hire Fee for Service Physical Therapists for Brooklyn, Queens, Manhattan, Nassau or Suffolk locations. SUMMARY • Provision of professional therapy services in compliance with the state Practice Act, any applicable licensure, certification requirement, applicable healthcare standards, governmental laws/regulations, Company policies/procedures, and philosophy of care. The Physical Therapist provides skilled therapy interventions in the treatment of the patient/client’s illness, rehabilitative needs, and preventative care. He/she provides ongoing assessments, problem identification and specific therapeutic interventions, teaching, and training activities. The Physical Therapist provides services in accordance with accepted standards of clinical practice, to facilitate problem resolution, and thereby, the achievement of individual patient/client goals and outcomes. Plan of Treatment • Confers with the patient/client’s physician in developing, implementing, and revising the therapy Plan of Treatment, based on initial and ongoing assessments, and as required by policy/regulation. Adheres to the Plan of Treatment in the provision of care., • Initiates contact with the physician and Clinical Care Manager in a timely manner, utilizing professional judgment., • Utilizes a systematic, individualized, goal/outcome driven approach in developing the therapy plan of care and in the delivery of therapy services. Ensures proactive revision or addition to the plan of care to meet the patient/client needs as assessed or diagnosed, or as required by policy/regulation., • Initiates and responds appropriately to contact with/from the patient/client, physician, Clinical Care Manager, other members of the healthcare team, in a timely manner as regard patient/client/family needs and status changes., • Acts as a liaison between the patient/client, physician, Clinical Care Manager, other members of the healthcare team and the community in assuring effective care coordination, appropriate resource referrals, and supervision of paraprofessional staff. Provides paraprofessional staff with a personal care plan that reflects the current plan of care, as it relates to therapy. Supervises and evaluates the performance of paraprofessional staff, related to physical therapy directives., • The Physical Therapist will prepare, submit, and maintain documentation as required by the Company., • Accurately and thoroughly documents patient care observations, interventions and evaluations on day services are rendered., • Assures that interim (verbal) orders obtained from the physician are accurately transcribed for implementation and/or that Clinical Care Manager is contacted with information to obtain physician’s order. Additional Abilities The candidate will have one year of acute care or home care experience in their area of specialty. Good organization and communication skills and ability to function with minimal supervision and provide a reliable means of transportation are required. Job Types: Per diem, Part-time, Full-time Pay Rate based on Job Type: $65 per visit, $65,480.76 - $110,000 per year Sign-On Bonus $1,500 for full-time; part-time and per-diem prorated Time Off: Paid Time Off, Sick, and Paid holidays Benefits: Medical, Dental, and Vision Retirement savings – 401(k) Voluntary Benefits