Patient experience manager jobs in New York, NYCreate job alerts

Front Desk Receptionist / Tx coordinator for a NEW high end start up cosmetic dental office in Brooklyn. Responsibilities: - Oversee the day-to-day operations of the office, ensuring smooth workflow and efficient utilization management. - Manage administrative tasks such as scheduling appointments, maintaining records, and handling correspondence. - Help Sell Treatment plans and increase Case acceptance - Coordinate patient appointments, handle inquiries, and manage patient records. -Collecting Copays We pay hourly + commission on cases sold! Pay is negotiable depending on role and experience. DENTAL EXPERIENCE IS A MUST! Serious Inquires ONLY! We will not consider anyone without experience in the dental field. Thank you !

Key Responsibilities: Review and process patient billing data accurately and in a timely manner. Submit claims to Medicare, Medicaid, and private insurance companies. Follow up on unpaid claims and conduct necessary resubmissions for denied claims. Handle appeals for rejected claims and ensure timely resolution. Communicate effectively with insurance companies, patients, and healthcare providers to resolve billing issues. Maintain up-to-date knowledge of billing regulations and homecare policies. Process and verify medical codes for patient services, ensuring compliance with state and federal regulations. Work closely with the clinical team to ensure accurate billing for services rendered. Maintain organized and accurate billing records. Qualifications: 3+ years of medical billing experience, preferably in homecare or healthcare settings. Experience with resubmissions and appeals processes. Proficiency in billing software and working knowledge of medical terminology and coding. Strong knowledge of Medicare, Medicaid, and private insurance billing and reimbursement policies. Excellent attention to detail and organizational skills. Strong communication skills to interact with insurance companies, patients, and internal teams. Ability to work independently and manage multiple tasks efficiently.

Key Responsibilities: Clinical Duties: - Prepare examination rooms, ensuring cleanliness and readiness for patient appointments. - Assist healthcare providers during patient examinations and procedures. - Measure and document vital signs, including blood pressure, pulse, temperature, and weight. - Administer medications and vaccines as directed by providers and in accordance with regulatory guidelines. - Perform routine diagnostic tests, such as EKGs, phlebotomy, and specimen collection, ensuring proper handling and labeling. - Provide patient education on treatments, medications, and follow-up care instructions. - Maintain accurate and up-to-date patient medical records in compliance with HIPAA regulations. - Administrative Duties: - Greet and check-in patients, verifying demographic and insurance information. - Schedule patient appointments and manage the clinic’s calendar efficiently. - Answer phones, address inquiries, and relay messages to appropriate staff members. - Process referrals, prior authorizations, and insurance documentation. - Monitor inventory and restock medical supplies as needed. - Qualifications: - Certification: Active Certified Medical Assistant (CMA) certification from a recognized accrediting body (e.g., AAMA, AMT, NCCT, NHA). - Experience: Minimum of 2-3 years of hands-on experience in a clinical setting, preferably in Primary Care. - Education: High school diploma or equivalent; completion of an accredited medical assisting program. - Skills: Proficient in electronic medical records (EMR) systems, strong organizational and multitasking abilities, excellent communication and interpersonal skills. - Knowledge: Understanding of medical terminology, infection control protocols, and OSHA guidelines. - Physical Requirements: - Ability to stand, walk, and remain active for extended periods. - Capable of lifting up to 5-10lbs as required for patient care. - Manual dexterity to operate medical equipment and perform clinical tasks. Work Environment: Fast-paced clinical setting with direct patient interaction. - Occasional exposure to infectious diseases and bodily fluids, with appropriate protective measures provided.

Job Title: Physician Assistant (PA) or Nurse Practitioner (NP) Location: Brooklyn, NY Job Type: Part-Time/PRN Department: Family Medicine Job Summary: We are seeking a compassionate and highly skilled Physician Assistant (PA) or Nurse Practitioner (NP) to join our dynamic healthcare team. In this role, you will provide patient-centered care in collaboration with physicians and other healthcare professionals. The ideal candidate will have strong clinical expertise, excellent communication skills, and a commitment to delivering high-quality care. Key Responsibilities: Conduct comprehensive patient assessments, including physical exams, medical histories, and diagnostic evaluations. Develop, implement, and manage treatment plans in consultation with supervising physicians when necessary. Prescribe medications, therapies, and other interventions in accordance with state regulations. Perform procedures such as Pap smear, Head-to-toe physical exam and others based on qualifications and practice scope. Educate patients and families on preventive care, disease management, and treatment options. Order, interpret, and analyze diagnostic tests such as lab work, imaging, and EKGs. Collaborate with the healthcare team to ensure continuity and quality of care. Maintain accurate and up-to-date medical records using e-clinical Works. Participate in quality improvement initiatives, continuing education, and professional development. Qualifications: Education: PA: Master’s degree from an accredited Physician Assistant program. NP: Master’s or Doctorate in Nursing from an accredited program. Certification & Licensure: PA: Current NCCPA certification and state licensure. NP: Board certification (ANCC, AANP, or equivalent) and state licensure. Experience: Family Medicine, Internal Medicine, Urgent Care, Emergency Medicine or Primary Care with minimum 1 year of experience. New graduates are welcome to apply. Skills: Strong clinical judgment and critical thinking abilities. Excellent interpersonal and communication skills. Additional Requirements: bilingual abilities such as Spanish is a plus but not required. Benefits: Competitive salary : $70-85 per hour Comprehensive health, dental, and vision insurance CME allowance and PTO How to Apply: Please submit your resume

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person

Kings of Society seeks a dedicated and organized Administrative Assistant to join the team. The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. You will assist the CEO through a variety of tasks related to organization and communication, while also managing front desk. This role requires phone etiquette, proofreading , and working effectively in a fast-paced environment. Responsibilities Answer and direct phone calls using office phone systems with professionalism and courtesy. Greet visitors at the front desk, ensuring a welcoming atmosphere. Perform general clerical duties including data entry, filing, and maintaining office supplies. Proofread documents for accuracy and clarity before distribution. Assist in scheduling appointments and managing calendars for team members. Maintain organized records and files to support efficient office management. Provide support as a dental receptionist when needed, including patient check-in and appointment confirmations. Communicate effectively with team members and clients, utilizing multiple languages is a plus. Skills Proficient in office management practices and procedures. Strong phone etiquette with excellent verbal communication skills. Detail-oriented with strong proofreading abilities to ensure high-quality documentation. Experience in front desk operations or similar roles is preferred. Familiarity with various office software applications and phone systems. Ability to type efficiently and accurately for data entry tasks. Speaking world languages is a plus. Join our team as an Administrative Assistant where your contributions will be valued, and you will have the opportunity to grow within a supportive work environment! Job Type: Full-time Pay: $25.99 - $30.04 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 12 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift

Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: - Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process. - Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction. - Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs. - Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval. - Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office. - Check patient’s insurance eligibility, prior authorization and referrals online. - Review, send and start prior authorization for medications online. - Responsible to book eye surgeries and to carefully follow thru to its completion. - Help with medical billing inquires and completion of daily medical billing needs. Qualifications: - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. ** Benefits:** - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.

Queens Location: Main Job Tasks and Responsibilities · greet patients · register patients according to established protocols · assist patients to complete all necessary forms and documentation including medical insurance · ensure patient information is accurate including billing information · inform patients of medical office procedures and policy · maintain and manage patient records · move patients through appointments as scheduled · answer incoming calls and deal with inquiries · transfer calls as required · schedule patient appointments · collect co-pays and payments · report statistics as required · obtain external medical reports as required by medical professionals · respond and comply to requests for information · deal with incoming and outgoing post · complete other clerical duties as assigned · ensure reception area is well maintained, neat and clean · safeguard patient privacy and confidentiality · check patient's insurance eligibility · Billing Posting EOBs Education and Experience · Associate Degree or higher. · knowledge of medical terminology, procedures and diagnosis preferred · knowledge of computer and relevant software applications · knowledge of general administrative and clerical procedures · working knowledge of healthcare insurance preferred · Key Competencies · communication skills · information collection and management · planning and organizing · attention to detail · customer service skills · adaptability · confidentiality · responsible Job Type: FullTime Required experience: Medical related field for at least 1 year preferred. Required language: Cantonese or Mandarin Preferred Must be legal to work in the US

S&A Unified Home Care has been in service for 18 years and we are growing! We are seeking talented, highly motivated & well organized Community Outreach representative that will go into the Community and educate the Community on the great services we offer. With a goal of assisting children, adults and seniors to enroll in our Home Care Services. We are hiring for all New York City and Long Island and Westchester. Job responsibilities: Brand S&A Unified Home Care services in the Community Build and maintain new patient Referrals sources with new providers. Event planning, participation in Health Fairs, Networking events and trade shows. Strengthen partnerships and relationships in the Community. Travel with in our coverage area via Mass Transit or personal transit Meet Monthly organizations goals Job Qualifications: Sales experience is a plus Excellent People Person skills Knowledge of Managed long Term Care or MCO is a plus. Bilingual is a plus - Spanish- Asian- Chinese-Urdu- Russian-Arabic Motivated individual with the ability to work with total autonomy. Benefits: Vacation Sick Birthday Personal day Work location New York City - Field Work This is a field position. You will be in the field 90% of the time!

Job description We are currently seeking a Spanish and English speaking medical coordinator / Medical assistant at our Queens office. Description: Coordinates medical support services while serving as the point of contact for information concerning the activities of the office. Is capable of responding to all inquiries with in established guidelines. Acts as liaison between doctors and patients. Skills/Qualifications: Professional demeanor, ability to prioritize and manage projects simultaneously, flexibility, organization, detail oriented, computer calendar/schedule management, computer literacy, EMR experience, word processing, financial literacy, responsible, and quality focused. Responsibilities: Provide oversight and coordination of patient scheduling. Ability to perform and accept the responsibilities of the receptionist when necessary. Performs insurance verification and obtaining authorization. Obtaining authorizations Take vitals, order imaging services and obtaining reports. Transportation services and help patient apply for financial support. Communicate with doctors and therapists during patient's treatment period. Able to manage patient records electronically. Acts as liaison between doctors and patients. Able to answer or direct patient inquiries in a timely manner. Manage weekly status checks Some Billing EOB Posting Able to work under pressure and accepts new challenges. Cancer Registry Team spirit a plus! Job Type: Full-time

Fields of Qi Acupuncture is a small Acupuncture practice in the process of growth. We seek part time office support of an EXPERIENCED Receptionist. These duties include greeting patients, scheduling & receiving payments, managing Jane app (will be trained), organizing files, managing insurance payments, changing over treatment rooms, helping to clean the office (vacum, mop, wipe) and bathroom, support with content creation, social media posts/management and other admin duties that apply. Skills Required - Experience working in an Acupuncture, Chiropractor, Massage, Pilates, or Yoga space. - Good organizational skills - Professional & Friendly - Pays attention to detail - Ability to multi- task - Communicates well - Fast Learner Job Type: Part-time Pay: $18.00 per hour Expected hours: 15 – 20 per week Schedule: Day shift alt Saturdays Work Location: In person BIPOC folk encouraged to apply

North American Spine and Pain Consultants is a leading medical practice dedicated to providing compassionate, innovative care for patients dealing with chronic pain and spine-related conditions. Our team of specialists is committed to improving quality of life through advanced treatments and personalized care. We are seeking a Bilingual Spanish Medical Assistant to join our team. The ideal candidate will play a vital role in supporting our healthcare providers and ensuring an excellent patient experience. Fluency in both English and Spanish is essential to effectively communicate with our diverse patient population. Key Responsibilities: Assist physicians and medical staff in patient care. Schedule appointments and manage patient calls efficiently. Maintain accurate patient records and input data into the electronic health system. Generate and update medical reports and documentation. Ensure exam rooms are prepared and equipment is sanitized. Provide excellent patient support, ensuring their comfort and understanding of procedures. Qualifications: Bilingual in Spanish is required. At least 1 year of experience in a similar role or related healthcare setting. Proficiency in typing and familiarity with electronic medical record (EMR) systems. Strong computer skills, including knowledge of scheduling software. Excellent communication and organizational skills. Ability to multitask in a fast-paced environment. What We Offer: Competitive salary and benefits package. A supportive and collaborative work environment. Opportunities for professional growth and development.

Busy Optical store looking for a serious, quick, aggressive, experienced sales person. If the right candidate has no experience we are willing to train. F/T and P/T positions available. Spanish speaking is a plus. Responsibilities Greet and welcome guests as soon as they arrive at the office Answer, screen and forward incoming phone calls Book appointments and manage patient schedules. Check patients eligibility through there insurance portal. Communicate effectively with the Optometrist and other team members. Order Frames and lenses through insurance portals. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Manage emails and voicemails promptly and professionally. Skills Proven work experience as a Receptionist, Front Office Representative or similar role Must have Knowledge with different type of Medical/Vision plans. Must be familiar with Myopia, Presbyopia, etc. Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus. Join our team and help us provide exceptional care to our patients! Job Type: Full-time Pay: $16.00 - $24.00 per hour Benefits: Employee discount Paid time off Vision insurance Schedule: 8 hour shift Education: High school or equivalent (Required) Experience: Medical receptionist: 1 year (Required) Work Location: In person

As an Associate Dentist, you will be integral to providing high-quality dental care to patients, with a focus on general dentistry. Reporting to the lead dentist, you will utilize your core skills in patient assessment and treatment planning while leveraging your bilingual abilities in Chinese and English to communicate effectively with a diverse patient base. Your premium skills in patient management and dental procedures will enhance the patient experience, while relevant skills in preventive care and oral health education will support the organization's mission of promoting overall dental wellness. Join our team to make a meaningful impact in the community. salary is basic income or plus the 40% collection. partnership is possible .

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

West Side Pediatric Dentistry is a trusted and child-friendly practice committed to providing the highest standard of dental care for children of all ages. We are looking for a compassionate and skilled Dental Assistant to join our team and contribute to a positive experience for our young patients. As a Dental Assistant at West Side Pediatric Dentistry, you will be responsible for assisting our pediatric dentists in all aspects of patient care. Your role is essential in ensuring that our patients, especially children and their families, feel comfortable and receive the best possible care in a fun, stress-free environment. Key Responsibilities: Assist the dentist during pediatric dental procedures, such as cleanings, fillings, and extractions Prepare and sterilize instruments and dental equipment Take and process X-rays as instructed by the dentist Comfort and guide young patients through dental visits, ensuring a positive experience Educate parents and children on proper oral hygiene and care Maintain accurate patient records and charts Manage inventory of dental supplies and assist with ordering as needed Ensure compliance with all health and safety regulations in the dental office Qualifications: High school diploma or equivalent Completion of an accredited dental assistant program (preferred) X-ray certification (required) CPR certification (preferred) Previous experience as a dental assistant, preferably in pediatric dentistry, is a plus Excellent communication and interpersonal skills, especially with children and their families Ability to work in a fast-paced environment while maintaining a calm and patient demeanor Strong organizational skills and attention to detail Why Join Us? Friendly and supportive team environment Opportunities for career growth and development Competitive salary and benefits package Working with children in a positive, fun, and rewarding setting

Seeking Cardiology Nurse Practitioner with 1-2 years of recent cardiology and primary care experience to work a fast growing private practice. We are presently looking for a part-time/Full time provider 2-3 days per week. Starting rate $75/ per hour with opportunity for rate increase after initial probation period. EMRs include Practice Fusion You will be joining a fantastic team of other non-physician providers, sonographers, and wonderful clinical support staff led by Dr. Dima Teitelman, MD. Our practice serves the local adult patient population at our Forest Hills and Glendale locations for all their cardiological and primary care needs. Given that many of our patients are Spanish and Russian Speaking, The selected candidate will be expected to be comfortable with most general cardiology (focused cardio exams, echo report interpretations, performing treadmill stress tests, etc.) and basic primary care practice work flows seeing approximately 15-20 patients per day from the hours of 9am- 5pm (30 min lunch break included). If interested please contact our office manager

Join our esteemed team at OneBody Physical Therapy in our new location on the Upper West Side of New York. We are seeking a dedicated professional who is licensed in the state of New York with a preference for candidates with a minimum of two years of experience. Candidates with a specialization in orthopedic physical therapy are highly desired, and those with expertise in Schroth therapy, as well as a personal background as a former athlete, will be at a distinct advantage. As a Physical Therapist at our facility, you will play a pivotal role in providing top-notch rehabilitative care to our patients, helping them recover from injuries, surgeries, and physical impairments. Minimum Requirements: - Licensed Physical Therapist in the state of New York. - DPT with minimum of 2 years of experience in physical therapy practice. - Specialization in orthopedic physical therapy is preferred. - Experience or certification in Schroth therapy is advantageous. - Personal background as a former athlete or a dancer is an advantage. Key Responsibilities: - Conduct comprehensive assessments of patients' orthopedic conditions, including musculoskeletal injuries, and post-operative rehabilitation. - Develop tailored treatment plans based on assessment findings, utilizing evidence-based interventions to optimize patient outcomes. - Implement therapeutic exercises, manual therapy techniques, and modalities to improve mobility, strength, and function. - Provide education to patients and their families regarding their conditions, treatment options, and injury prevention strategies. - Collaborate with referring physicians and other healthcare professionals to ensure coordinated care and effective communication. - Maintain accurate documentation of patient evaluations, treatment sessions, and progress notes in compliance with regulatory standards. - Stay updated on the latest advancements in orthopedic physical therapy through continued education and professional development activities. Additional Skills: - Ability to work effectively in a team environment, fostering collaboration and communication with colleagues. - Demonstrated capability to work autonomously, efficiently managing caseloads and treatment plans. - Proficiency in medical software systems for documentation and patient management. - Comprehensive articulation of medical note-taking, ensuring thorough and accurate documentation of patient care. - Flexibility to work during all day and evening hours to accommodate patient needs. - Willingness to assist other therapists' patients and cover in their absence to ensure continuity of care and exceptional service delivery.

About us: NYC IVF is a growing boutique fertility clinic in the heart of Manhattan. Our mission is to provide individualized, personal care to all our patients. Our luxurious 5th ave location welcomes patients and our in house lab and operating room ensures they never have to leave the comfort of our clinic for treatment. Our testimonials and success rates speak for themselves but we need someone who can effectively promote our value proposition. To Apply: Please submit a resume along with a portfolio (any size, any content type) Responsibilities: We are looking for someone to independently manage all aspects of our marketing in house. Successful candidates are those who are strong in both creative and analytics. Digital Coordinate with our Google Ads/Analytics team to manage and optimize paid ads and keywords Continually optimize SEO and website Create and post new social media content through IG, FB, and Twitter Create newsletters and blog post for our website based on social media research (as above) and scientific research - specifically, breaking down complex procedures into digestible posts Creative Plan campaigns for content on various social media Film videos and take photographs for our online platforms Plan and execute new ideas to engage target demographic, such as in person events Strategy & Analytics Effectively communicate and report analytics and progress to stakeholders Follow and search for trends in IVF (conversations online, frequent questions) to generate original content and campaigns Diagnose current media strategy and develop new strategies to create a clear path forward for increasing patient acquisition Eligibility: Video and photo editing experience Experience in leading digital marketing and analytics Experience in graphic design is a major plus, but we also have templates Motivation to grow our online presence, find ways to translate that to patient volume, and help more people realize their goal of becoming parents Eagerness to learn and write about our field An excellent candidate will have/develop a strong knowledge of our field of work and our clinic Ability to work independently Location: Must be able to come into our Midtown office 2-3 times per week for generating content Otherwise timing is flexible! Compensation and benefits: Salary range $50k depending on skills. Incentive plan based on patient volume generation with a goal of approximately $30k ($80k in total compensation with potential upside depending on performance) Complementary services at our clinic* Tuition assistance* Opportunities for career advancement with our company *Additional eligibility applies

Fields of Qi Acupuncture is a small Acupuncture practice in the process of growth. We seek part time office support of an EXPERIENCED Receptionist. These duties include greeting patients, scheduling & receiving payments, managing Jane app (will be trained), organizing files, managing insurance payments, changing over treatment rooms, helping to clean the office (vacum, mop, wipe) and bathroom, support with content creation, social media posts/management and other admin duties that apply. Skills Required - Experience working in an Acupuncture, Chiropractor, Massage, Pilates, or Yoga space. - Good organizational skills - Professional & Friendly - Pays attention to detail - Ability to multi- task - Communicates well - Fast Learner Job Type: Part-time Pay: $18.00 per hour Expected hours: 15 – 20 per week Schedule: Day shift alt Saturdays Work Location: In person BIPOC folk encouraged to apply

Company Description NYC IVF is a fertility clinic located in Midtown NYC. We offer the newest technologies in fertility and a holistic service menu to accommodate all types of patients. Our team of experienced professionals is dedicated to providing personalized care and support to help our patients achieve their dreams of parenthood. Role Description This is a full-time on-site role. The Practice Manager will be responsible for overseeing the day-to-day operations of the clinic, managing staff, ensuring compliance with regulatory requirements, and maintaining a high level of patient satisfaction. Our team is about 10 employees total, all of which would be your direct reports. You will be working directly under the CEO and doctor of the clinic. Responsibilities Recruit and onboard new hires Manage various projects spanning from expansion of the clinic to event planning Oversee a team of 10 employees day-to-day with the goal of optimizing productivity Maintain inventory/communicate with vendors Work with our finance personnel to ensure all insurance billing is in order Accounts payable/receivable functions Create and maintain Excel sheets for various financial needs Communicate with third parties (outside labs, engineers, etc) to maintain optimal functions Explain patients forms and financial responsibilities Manage intra-departmental issues as they arise Qualifications Experience in healthcare management, preferably in a fertility clinic or related field Strong leadership, management, and communication skills Knowledge of regulatory requirements & compliance, and insurance billing Ability to work in a fast-paced environment and manage multiple priorities Bachelor's degree in healthcare administration, business administration, or related field Authorized to work in the US An ideal candidate is a fast learner, highly organized, able to execute operations with little guidance, and very agile /comfortable using Microsoft office/basic computer applications Compensation and Benefits Salary range $80-90k depending on experience ***Max salary only considered for candidates with experience in IVF. Salary is non negotiable. Please do not apply if this does not meet your needs.*** Bonus pay Paid time off Health insurance Additional incentive awards apply Complementary services at our clinic* Tuition assistance* Profit sharing* Opportunities for career advancement with our company *Additional eligibility applies

Job duties : -Welcomes patients/visitors by greeting patients or visitors, in person or on the telephone; answering or referring inquiries. -Phone answering for incoming calls -Confirming/canceling patients schedule -Verify patients’ insurance coverage and benefits via online systems and phone. -Charging patients - (cash based practice) -Ability to multitask. - Book keeping - data entry Qualifications Mandarin speaking is a plus . MUST have excellent written and oral communication skills. MUST be extremely organized and detail-oriented. MUST work well independently . MUST friendly team player who gets along well with others. MUST be familiar with Microsoft Word, Excel, Google Drive, Docs, Spreadsheets, etc Previous office work experience is a big plus Summary As a Bilingual Office Assistant, you will be a valuable asset to our team with your proficiency in English and Chinese . Your core skills in computer literacy, office experience, and customer service will be essential in providing administrative support and maintaining efficient office operations. With premium skills in QuickBooks and office management, you will contribute to financial record-keeping and office organization. Your ability to communicate effectively in Mandarin, along with your proficiency in Microsoft Word and Excel, will enhance your role in assisting with various office tasks. Join our team and be part of a diverse and collaborative work environment where your skills will be valued and utilized to their fullest potential. Job Type: Full-time Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person