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Optum NY/NJ, is seeking a Associate Patient Care Coordinator to join our team in Plainview, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Plainview Swersky Pediatrics, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: This is a 37.5-hour work week to be determined by the supervisor. Monday through Friday 8:45 am to 5:00 pm Rotating Saturdays from 9:00 am to noon. Location: 1021 Old Country Road, Plainview, NY 11803 Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • File, Fax and maintain medical records,, • Confirms and schedule appointments, • Answering incoming and outgoing telephone calls promptly and courteously, • Follow the Payment Security policy and procedures according to Optum Medical guidelines, • Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments, • Check In and Check Out patients, • Ability to maintain and work the front desk in-basket pool., • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma/GED, • 1+ years of computer proficiency experience 1+ years of customer service or healthcare related experience Preferred Qualifications: • 1+ years of experience working in medical front office/ Urgent Care position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • Basic knowledge of MS Office Knowledge of Medical terms Soft Skills: • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description PetVet Care Centers' Veterinary Medical Center of Long Island is currently seeking a Veterinary Receptionist (Care Coordinator) to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview We are looking for someone who has more busy medical front desk experience as we are a very fast paced hospital. Join our team as a Care Coordinator who is the first contact of the clients with the Hospital; this is where first impressions are made. The person in this position must be able to recognize and meet the client's needs, which include feeling welcomed and comfortable, being understood, receiving timely service, being remembered and recognized, and feeling appreciated. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. Veterinary Medical Center of Long Island in West Islip, New York, is a premier emergency and specialty hospital offering advanced care across multiple disciplines in a fast-paced, team-driven environment. VMCLI's Conformance Statements In the performance of their respective tasks and duties all employees are expected to conform to the following: • Perform quality work within deadlines with or without direct supervision., • Interact professionally with other employees, customers and suppliers., • Work effectively as a team contributor on all assignments., • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Responsibilities/Duties/Functions/Tasks The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include, but are not limited to: • Recognize and meet client needs., • Greet clients and patients by name in a friendly manner., • Make pets feel welcomed at clinic., • Recognize severe/serious cases in need of immediate attention., • Keep animals isolated from others when necessary., • Perform opening procedures such as turning computers on, retrieving messages, returning phone calls, knowing appointments and surgery schedules., • Make client appointments as well as confirm appointments. This includes making sure the appointments flow easily and the doctor as well as staff will have enough down time for lunch and or breaks as scheduled., • Answering phones and directing clients to appropriate departments as well as giving approved advice and options for issues and problems., • Making sure all files are kept neat in alphabetical order and client information is legible as well as current on addresses and phones numbers. Our Doctors must be able access client files as they need them., • Preparing patient charts for technicians and doctors., • Keeping all lab work tests and make information that is needed for appointments available to the Doctors so that they can relay the information to our clients., • Keeping desk and reception area neat and organized, making sure all forms, paper work files, tags and prices lists are out and available for the Doctors, veterinary technicians and veterinary assistants as needed., • Collecting fees for services, writing up sales slips/receipts, and dismissing patients., • Doing daily receipts., • Handling referral letters and mailing to client's regular veterinarian. Qualifications (Required) • Applicants must be 18 years of age or older to be considered for this position., • High school diploma or equivalent., • Excellent customer service and communication skills., • Excellent phone etiquette and skills, including transfers, paging, putting calls on hold, directing calls to voicemails and taking messages down., • Computer skills., • Demonstrate excellent interaction skills with clients and animals in the reception area., • Ability to work in a team oriented environment and to take/execute directions., • Ability to handle money transactions accurately and with honesty., • Sound decision-making and multi-tasking skills while working in stressful environment. Special Position Requirements/Physical Requirements • Full-Time, Swing Shift, • Schedule will be Monday, Tuesday, Wednesday, and Saturday from 2pm-12am Preferred Skills (Nice to Have) • Experience in a veterinary setting, • Service oriented, dedicated, polite, caring, empathetic, organized and trustworthy personality., • Ability to follow directions with and without supervision and to refer questions and issues to the appropriate personnel., • Ability to recognize certain behaviors in animals., • Proficiency in all hospital protocols and invoicing procedures. Work Requirements • Reports to Office manager, Hospital administer, and veterinarians., • Basic typing skills, fundamental knowledge of the alphabet, thoroughness and neatness. What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resourcesPay Range$20—$23 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job DescriptionBenefits: • Bonus based on performance, • Training & development General Dentist (Endodontic Focus) Every Role Matters. Every Interaction Builds Patient Trust & Loyalty. Our practice’s Category of One philosophy guides everything we do. It’s our commitment to creating an elevated patient experience that’s unmatched in dentistry—where every patient feels genuinely cared for, every interaction builds trust, and every team member plays a meaningful role in delivering exceptional care. For more than 43 years, we’ve treated our patients like family. That commitment comes to life through our Three Pillars of Service, which guide every team member—regardless of role—in creating the exceptional experience our patients know and trust. Pillar #1 - Relational Dentistry - The heart of what makes Babylon Dental Care a Category of One practice. • We treat every patient like family with empathy, kindness, and respect, • We listen first, build trust, and create meaningful relationships with our patients and each other, • We care for the whole person—not just their teethPillar #2 - Clinical Excellence - How we deliver exceptional care., • We combine clinical expertise with thoughtful treatment planning., • We help patients achieve healthier smiles and better overall health., • We believe exceptional outcomes begin with exceptional care.Pillar #3 - Transactional Care - Where trust and clarity come together., • We communicate insurance benefits, fees, and payment options with honesty and transparency., • We help patients understand their financial responsibilities with confidence and compassion., • We believe financial conversations should feel supportive—not stressful.As a General Dentist with an Endodontic Focus, you’ll play a vital role in that experience. Babylon Dental Care is seeking a skilled and compassionate provider to join our growing team, dedicating your clinical time strictly to root canal therapy and endodontic procedures in a high-volume, supportive environment across both of our locations (West Babylon & Patchogue), with an expectation of one day per week in each. To hear about our approach directly from our COO, visit https://www.babylondentalcare.com/careers/ Why Babylon Dental Care? Creating a Category of One patient experience starts with creating a Category of One team experience. We invest in comprehensive training, ongoing development, supportive leadership, and opportunities for growth. Opportunities to Grow Our practice is busy and growing, and we’re looking for someone who thrives in a fast-paced setting while delivering exceptional patient care. As a specialist focused strictly on endodontics, you’ll receive in-house referrals—multiple providers referring exclusively to you. For providers who consistently demonstrate clinical excellence, accountability, and a commitment to our values, we offer real opportunities to grow your career and your income with us, including future partnership opportunities to help us continue our life’s work of remaining private and patient-centric. A Team That Supports One Another Our culture is built on collaboration, encouragement, and celebrating each other’s success. Through our Category of One Green Apple Moments, we recognize team members who go above and beyond. Just as a green apple stands out in a bushel of red apples, these moments celebrate the people who make an extraordinary impact on our patients and teammates. What to Expect Just as we’re intentional about creating an exceptional patient experience, we’re equally committed to creating an exceptional team member experience. Here’s what you can expect from us: • A collaborative, supportive team that wants you to succeed, • Clinical and administrative teams who work well together and want you to thrive, • Comprehensive support and the tools you need to build confidence in your role, • A fast-paced environment where your work makes a meaningful difference in patients’ lives every day, • A workplace built on accountability, continuous learning, and celebrating each other’s successesWhat Success Looks Like We’re searching for a provider who: • Is highly skilled in performing root canals and endodontic procedures with precision, • Is passionate about patient care, • s caring and empathetic, able to connect with patients and ease anxiety, • Is a collaborative team player who works well with clinical and administrative teams, • Is a good and active listener who understands patient needs and concerns, • Is a problem-solver who can think critically and adapt in real time, • Is detail-oriented with a commitment to clinical excellence, • Remains calm under pressure in a busy clinical environmentOne Final Thought If you’ve made it this far, we hope something about Babylon Dental Care has sparked your interest. Before you apply, we want to be transparent about one thing: reliability and punctuality are part of our culture. We expect excellent attendance and punctuality, personal responsibility for your schedule and patient care, and a willingness to go the extra mile for both patients and teammates. If you’re someone who contributes positively to a culture built on trust, teamwork, and excellence, we think you’ll thrive at Babylon Dental Care. Experience Required • DDS/DMD from an accredited program, • Certificate in Endodontics, • Active NYS dental license, • Comfortable performing a full range of endodontic procedures, with strong clinical judgment and patient communication skills, • Experience with Dentrix Ascend or similar dental software is a plus; must be open to learning new systems and workflowsWhat You’ll Do as a General Dentist (Endodontic Focus) Clinical Care • Perform root canal therapy and endodontic procedures with precision, focusing your clinical time strictly on endodontics., • Deliver exceptional patient care with strong clinical judgment and clear communication about treatment., • Provide care across both our West Babylon and Patchogue locations, with an expectation of one day per week in each., • Ease patient anxiety with a caring, empathetic chairside approach.Team Collaboration & Practice Support, • Work collaboratively with clinical and administrative teams to deliver a seamless patient experience., • Take referrals from multiple in-house providers who refer exclusively to you., • Actively listen to and address patient needs and concerns, adapting in real time as issues arise., • Contribute positively to a culture built on trust, teamwork, and excellence.Babylon Dental Care Perks:, • Competitive Compensation: To start, we pay a generous hourly rate. Each pay cycle, we review your hourly production averages with you, and when economically beneficial, we move you to a percentage of collections—the more you produce, the more you can potentially earn. This will be discussed further during your interview process. (Note: our practice’s collection average is over 103%.), • Compensation Structure: You are paid as a 1099 contractor, so with the right accountant, the sky’s the limit., • Professional Growth: There is no doubt you will grow as a professional in our collaborative environment—it’s unlike any other opportunity out there.If you’ve read this far, chances are you’re looking for more than just a job—and we’re looking for more than just someone to fill a position. At Babylon Dental Care, you’ll be part of something bigger than a job. You’ll join a team that’s committed to creating an exceptional patient experience, investing in one another’s growth, and making every interaction matter. If you’re ready to grow, make a difference, and contribute to a Category of One patient experience, we encourage you to apply today. We look forward to meeting you.

Job Description Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: • Strong verbal communication and persuasive abilities, • Excellent interpersonal skills with the ability to build trust and rapport quickly, • Strong organizational and multitasking skills to manage a personal caseload efficiently, • Self-motivated with the ability to work independently and meet outreach goals, • Comfortable with fast-paced environments and adapting outreach methods to various situations, • Proficient in using computer systems for documentation, communication, and managing outreach activities, • Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings, • Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: • Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: • Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: • Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: • Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: • Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: • Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: • Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: • Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand. Patient Engagement: • Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience. Customer-Centric: • Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: • Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: • Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: • Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems. Community Knowledge: • Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. NY pay range$21—$24 USD Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel

The Medical Office Specialist offers clinical and medical office support to physicians and surgeons. Assists in patient care and administrative duties necessary to deliver quality patient care. Performs various duties as a member of the health team in the treatment and care of patient and their families and also assists with tasks to support the unit. Participates and supports the health team in the direct patient care under the supervision of an RN/LPN or MD. 1. Monitors patient flow in waiting room and resolves patient flow issues related to registration and post-visit processing, 2. Provides set-up of examination room and instruments in accordance with proper techniques established by hospital and infection control policies., 3. Takes and monitors vital signs, including fetal heart rate if necessary, 4. Performs phlebotomy, point of care testing, and other procedures as indicated by physician order, including but not limited to electrocardiogram and phototherapy, 5. Assists with procedures as necessary including but not limited to echocardiogram, sigmoidoscopy, proctoscopy, nasal scope, colposcopy, biopsy, LEEP, laser and cystoscopy, 6. Sets up oxygen and suction, 7. Performs vision screening, 8. Inventories, orders or re-stocks medical supplies; monitors expiration dates on all medications and medical supplies disposing appropriately as per institution policy, 9. Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, or others as needed, 10. Performs routine maintenance/cleaning of equipment and instruments; Notifies appropriate personnel regarding any malfunction in equipment, 11. Maintains a safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations, 12. Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation and other hazardous substances, 13. Acts rapidly and calmly during emergencies, initiates CPR and provides the necessary items called for by the team, 14. Transports patients and equipment as needed, 15. Performs any and all duties involving direct patient care as assigned by the RN/LPN within the framework of the New York State Nurse Practice Act and MSHS Policy and Procedures, 16. Documents in medical record / electronic medical record as required by hospital policy, 17. Greets and registers patients, prepares and processes appropriate forms, directs patients to appropriate areas and arranges transportation needs, 18. Screens incoming calls, takes and responds to messages, as well as responds to inquiries regarding department procedures, services and programs., 19. Schedules appointments and completes pre-registration via telephone including insurance verification and full patient demographics collection over the telephone or in person using computerized system(s) with accountability for the integrity of the data, including all patient demographics and insurance information, 20. Fulfills clerical responsibilities as assigned using the electronic medical record (EMR) system or manually as necessary, to include: sending and receiving patient medical records; obtaining lab/x-ray reports, discharge summaries, referral information, etc., 21. Performs routine cash collections at time of service., 22. Completes forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. Assists in the creation and maintenance of medical charts., 23. Retrieves lab, pathology and diagnostic testing, and operative reports and data from computer systems, 24. Checks, verifies and updates insurance information utilizing internal or electronic sources., 25. Obtains and documents managed care referrals, required pre-certifications and authorizations as necessary, 26. Supports surgical or procedure scheduling in conjunction with Surgical Coordinator or other similar role(s) verifying times with patients; preparing charts, pre-admissions and consent forms, 27. Maintains a working knowledge of New York State third party payer eligibility requirements for private and hospital billing, 28. Utilizes and understands basic medical terminology; able to complete visit encounter forms and enters ICD10-CM and CPT information into computerized systems as appropriate, 29. Assists in training, orientation and education of entry level and or/float staff • High School Diploma/GED., • Certification as a Medical Assistant from an approved school or two years of experience working as a medical assistant., • Licensed/Credentialed as a Phlebotomist or EKG technician preferred., • Basic Life Support (BLS), • Microsoft Office Suite Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Paid time off, • Training & development, • Bonus based on performance, • Company parties, • Employee discounts, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Parental leave, • Tuition assistance, • Wellness resources Dental Billing & Accounts Receivable Specialist Every Role Matters. Every Interaction Builds Patient Trust & Loyalty. Our practice’s Category of One philosophy guides everything we do. It's our commitment to creating an elevated patient experience that's unmatched in dentistry—where every patient feels genuinely cared for, every interaction builds trust, and every team member plays a meaningful role in delivering exceptional care. For more than 43 years, we've treated our patients like family. That commitment comes to life through our Three Pillars of Service, which guide every team member—regardless of role—in creating the exceptional experience our patients know and trust. Pillar #1 - Relational Dentistry - The heart of what makes Babylon Dental Care a Category of One practice. • We treat every patient like family with empathy, kindness, and respect, • We listen first, build trust, and create meaningful relationships with our patients and each other, • We care for the whole person—not just their teethPillar #2 - Clinical Excellence - How we deliver exceptional care., • We combine clinical expertise with thoughtful treatment planning., • We help patients achieve healthier smiles and better overall health., • We believe exceptional outcomes begin with exceptional care.Pillar #3 - Transactional Care - Where trust and clarity come together., • We communicate insurance benefits, fees, and payment options with honesty and transparency., • We help patients understand their financial responsibilities with confidence and compassion., • We believe financial conversations should feel supportive—not stressful.As a Dental Billing & Accounts Receivable Specialist, you'll play an important role in that experience. You'll help patients navigate the financial side of their care with compassion, professionalism, and clarity—ensuring they feel informed, supported, and confident every step of the way. To hear about our approach directly from our COO, visit https://www.babylondentalcare.com/careers/ Why Babylon Dental Care? Creating a Category of One patient experience starts with creating a Category of One team experience. We invest in comprehensive training, ongoing development, supportive leadership, and opportunities for career growth. We Invest in Your Success From day one, you'll have the training, support, and resources you need to build confidence in your role. • 15-Day Global Training Program – a cross-department training program, • A dedicated Ambassador to guide your onboarding, • Ongoing coaching and professional development, • All Staff Employee off-site training days, • Self-paced training programs to help all staff members be up to date on our offeringsOpportunities to Grow We believe in promoting from within whenever possible. For team members who consistently demonstrate leadership, accountability, and a commitment to our values, we offer opportunities for growth through our Leadership Pathway Program. Senior leaders provide mentorship, coaching, and real-world guidance to help future leaders build the skills and confidence needed to lead successfully. A Team That Supports One Another Our culture is built on collaboration, encouragement, and celebrating each other's success. Through our Category of One Green Apple Moments, we recognize team members who go above and beyond. Just as a green apple stands out in a bushel of red apples, these moments celebrate the people who make an extraordinary impact on our patients and teammates. What to Expect Just as we're intentional about creating an exceptional patient experience, we're equally committed to creating an exceptional team member experience. Here's what you can expect from us: • A collaborative, supportive team that wants you to succeed, • Leaders who are invested in your growth through coaching, ongoing feedback, and teachable moments, • Comprehensive training and the tools you need to build confidence in your role, • A fast-paced environment where your work makes a meaningful difference in patients' lives every day, • A workplace built on accountability, continuous learning, and celebrating each other's successes.What Success Looks Like We're looking for someone who: • Is dependable, punctual, and prepared—our patients and teammates count on one another every day, • Demonstrates compassion, professionalism, and a patient-first mindset in every interaction, • Communicates clearly and confidently with patients and teammates, • Thinks critically, solves problems proactively, and seeks solutions that create the best outcomes for our patients and practice, • Stays organized, manages priorities effectively, and follows through on commitments, • Remains calm under pressure and thrives in a fast-paced environment, • Takes initiative, embraces feedback, and is committed to continuous learning, • Brings a positive and collaborative attitude to the team every day, • Embraces new technology, systems, and processes to continually improve the patient experienceOne Final Thought If you've made it this far, we hope something about Babylon Dental Care has sparked your interest. Before you apply, we want to be transparent about one thing: reliability and punctuality are part of our culture. Every role contributes to the patient experience, and our patients and teammates depend on one another every day. If you're someone who shows up prepared on time, takes ownership, and can be counted on by your team, we think you'll thrive at Babylon Dental Care. Experience Required • Strong dental insurance knowledge is highly preferred, • Experience with Dentrix Ascend or other dental practice management software is helpful, but we'll provide training on our systems What You’ll Do as a Dental Billing & Accounts Receivable Specialist Accounts Receivable & Collections • Review A/R reports monthly for all accounts (private pay and insurance) for accuracy., • Follow up with patients and/or adjust A/R accounts as needed to rectify account balances., • Refer any insurance issues related to A/R accounts to the Billing Team., • Approach the Billing Team with any questions regarding balances after insurance claim payments; make necessary notes in the patient account., • Review balances received from the Billing Team after mail and EFT payments are entered daily; research each account to determine whether it is appropriate to send a statement to the patient/guarantor and send when appropriate., • Send accurate billing statements every thirty (30) days to all patients with outstanding balances. Clarify in communications when insurance payments are still pending., • Begin contacting all patients by phone with outstanding balances more than forty-five (45) days old; continue contacting at regular intervals and maintain detailed records of all communication attempts., • Enter detailed notes in the patient account regarding any collection-related issues., • When all reasonable collection attempts have failed, refer accounts to our collections attorney as needed (approval from the Practice Administrator and/or COO is required)., • Process and post payments to the patient ledger when collected as a result of collection calls.Patient Communication & Financial Support, • Produce a report for next-day patients with outstanding balances and include an explanation of the balance within the patient's appointment. Communicate with the Patient Coordinator so they understand the prior balance and can support the final collection effort., • Accept and resolve all patient calls regarding billing questions., • Check emails frequently to maintain communication with patients and team members., • Review refund requests submitted by staff and approve them in conjunction with the Financial Team (or an Administrator)., • Understand and accurately navigate patient ledger items when appropriate.Team Collaboration & Practice Support, • Work collaboratively with the entire practice to meet or exceed monthly goals so all team members have the opportunity to receive the monthly bonus., • Be available and willing to mentor Front Desk team members on respectful and effective ways to communicate financial concerns with patients, as needed., • Participate and collaborate with the Administrative Team during bi-weekly Huddle calls to continuously improve service within the department., • Perform all other duties as deemed necessary by the Administration Team and/or COO.Minimal Qualifications: Education: • High school or equivalent (Required)., • College degree preferred.Babylon Dental Care Perks:, • Competitive Compensation: Earn $27 to $30 per hour, reflective of your skills and dedication., • Comprehensive Benefits:, • Enjoy paid holidays, personal time off, sick time (as per NYS law), • You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one., • Health insurance options available, • A $2500 dental credit for your own dental needs if services provided within the Practices, • A 401K with employer match, • Most benefits start after your probationary period of 90 days, • Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard workIf you've read this far, chances are you're looking for more than just a job—and we're looking for more than just someone to fill a position. At Babylon Dental Care, you'll be part of something bigger than a job. You'll join a team that's committed to creating an exceptional patient experience, investing in one another's growth, and making every interaction matter. If you're ready to grow, make a difference, and contribute to a Category of One patient experience, we encourage you to apply today. We look forward to meeting you.

Job DescriptionPatient Accounts Specialist (Medicare Professional & Institutional Billing) Full-Time | Hybrid Base Salary: $23.35–$26.39/hour (commensurate with experience) Hours: 8:00 am - 4:30 pm Under the supervision of the Manager of Patient Accounts, the Patient Accounts Specialist manages Medicare professional and institutional accounts throughout the revenue cycle. This role is responsible for insurance follow-up, denial resolution, claim corrections, appeals, payment research, and account documentation to support accurate, timely reimbursement. The ideal candidate has strong knowledge of healthcare billing, payer requirements, and revenue cycle operations, with the ability to identify reimbursement issues, resolve complex claims, and recognize opportunities for process improvement. What You'll Do • Review professional and institutional claims for accuracy, completeness, coding consistency, authorization status, and payer requirements., • Validate patient, provider, insurance, coding, and billing information to ensure clean claim submission and accurate reimbursement., • Research and resolve claim edits, clearinghouse rejections, denials, underpayments, unpaid claims, billing discrepancies, and reimbursement issues., • Prepare and submit corrected, replacement, voided, and appealed claims in accordance with payer guidelines and timely filing requirements., • Follow up on outstanding insurance and patient balances through final account resolution., • Research payer policies, reimbursement guidelines, and claim requirements using payer portals and available resources., • Review remittance advice, claim history, account documentation, and billing records to determine root causes and resolve payment issues., • Identify recurring denial trends and reimbursement issues, escalating opportunities for process improvement to leadership., • Maintain accurate, timely documentation of all account activity within the billing system., • Comply with organizational policies, regulatory requirements, and perform other duties as assigned.What You'll Bring, • 2–5 years of experience in patient accounts, insurance follow-up, denial management, healthcare billing, or revenue cycle operations., • Experience with Medicare and/or Medicaid professional and institutional billing preferred., • Strong knowledge of claims processing, accounts receivable, appeals, denial management, payer reimbursement guidelines, and outpatient reimbursement methodologies., • Working knowledge of CPT, HCPCS, ICD-10 coding, NCCI edits, medical necessity, and authorization requirements., • Experience using billing systems, clearinghouse platforms, and payer portals; experience with Raintree, Waystar, Inovalon, Wellpoint Federal, and ePaces is preferred., • Strong analytical, organizational, and problem-solving skills with exceptional attention to detail., • Ability to interpret remittance advice, claim status responses, and payer correspondence., • Proficiency in Microsoft Office., • Excellent communication and customer service skills with the ability to build positive relationships with patients, payers, and colleagues., • Ability to prioritize competing deadlines while maintaining accuracy and meeting timely filing requirements.Benefits Rest, Reset & Recharge: 2 weeks PTO; Sick time in accordance with state and local requirements; plus 6 major holidays. Plan Ahead: Company-matched 401(k) available once eligibility requirements are met. Commute Smart: Pre-tax transit and parking benefits through WageWorks. Care for Your Crew: MetLife Pet Insurance with flexible plans and 24/7 telehealth support. Play More, Pay Less: Exclusive discounts through PlumBenefits and LifeMart. Equal Opportunity Employer, including Disabled/Veterans.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance Orthodontic Billing Specialist "Treating people like family for over 43 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking an Orthodontic Billing Specialist to infuse new energy into our Billing/Front Desk teams. Our Great South Bay location in West Babylon, NY and our Gateway Plaza location in Patchogue, NY are welcoming and warm environments, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be., • Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us. What you can expect: A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Orthodontic Billing Specialist and our (unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Billing/Ortho Coordinators have moved into roles as Front Desk Team Leads, Billing Department Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators. We give plenty of support and we’re with you every step of the way! You start your BDC journey with a 15-day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as an Billing Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your steppingstone to success and professional growth within our practice! The sky’s the limit! Our billing department is very busy, so we need someone who is: • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast-paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self-motivated, takes initiative without constant direction., • Calm under pressure, strong communicator., • Strong Mathematical skills. We expect you to be personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients! Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Strong Dental Insurance knowledge is required for the most success in this role. Here’s an example of what an Ortho Billing Specialist might do in a day: • Educate our patients about the details of their orthodontic treatment plan and associated fees after our Orthodontist has diagnosed and reviewed their options with them. You potentially clarify what the patient may have heard or "think" they heard. This can be in collaboration with our Patient Coordinators., • Help patients understand their dental insurance benefits (ortho specific) and their potential out of pocket costs associated with the dental care they want or need. Review with Patient Coordinators our patient’s financial responsibility based on any Insurance pre-determinations. You will essentially be mentoring our Patient Coordinators in developing a greater sense of Ortho Insurance Billing., • Monitor Pre-determinations sent to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care. Communicate with Patient Coordinators and or Ortho team about any issues that may arise., • Collaborate with our financial team and or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care., • Comfortable with keeping up to date with email communications as the day goes on, responding when appropriate and necessary., • Closely monitor any claims denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment., • Assisting Orthodontist with any further documentation needed to secure timely payment of claim., • Constant collaborator in helping Front Desk team increase their knowledge of ortho insurance billing., • Mentoring new team members when comfortable and can create value., • Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!, • Generate and review reports, when directed., • Helping when needed to re-credential Orthodontist within the Practices., • Proactively follow up on any outstanding Ortho Insurance claims and resolve to obtain payment., • Enter Ortho Insurance payments accurately., • Verify eligibility and benefits for ortho patients., • Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information., • Help assume responsibility to decrease accounts receivable on any Ortho accounts., • Prepare nightly Practice close outs, which include spreadsheets for both Partners and Bookkeeper reconciliations., • Participate in bi-weekly “huddle” calls with Leadership, preparing proper huddle sheets beforehand to promote an organized and productive call., • Assist patients in setting up re-occurring charges for Ortho case payments., • Review with Ortho team contracts for patient’s treatment. May also need to review with patient directly throughout their care. We're looking for someone who has: • Three or more years’ experience in dental insurance and or Ortho billing departments. General dental practice experience is a must, three to five years preferred. Orthodontic billing experience of three to five years will be valued greatly., • Flexibility regarding scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Insurance/Ortho Billing Specialists work every other Saturday., • Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice., • Excellent attention to detail and high follow through., • The ability to calculate percentages accurately and quickly. Very strong math skills. Strong ability to understand and explain EOB's., • A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications with patients regarding sensitive financial concerns., • Outstanding teamwork skills and the ability work with a diverse group of people., • Bi-lingual in English and Spanish welcomed.Education:, • High school or equivalent (Required)., • College degree preferred.Babylon Dental Care Perks:, • Competitive Compensation: Earn $25 to $28 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one., • Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work. Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that provides exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what it’s like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you!

Reports To: Nurse Manager Department: Scofield Manor FLSA Status: Non-Exempt (Full-Time) Shift: 9:00 AM to 5:30 PM (Monday Friday) Date Adopted: September 13, 2024 Revision Dates: January 1, 2027, October 18, 2017, June 12, 2026 The Licensed Practical Nurse (LPN) serves as the primary day-to-day clinical operator under RN/Nurse Manager direction within the Residential Care Home. The LPN ensures that all care delivery, documentation, and communication meet state regulatory standards, while supporting a safe, organized, and resident-centered environment. Responsible for executing and maintaining high- quality resident care and ensuring clinical systems run efficiently and compliantly. Acts as an extension of the RN/Nurse Manager, the LPN assumes ownership of daily clinical operations, including medication management, care plan execution, documentation, appointment coordination, and staff guidance. This role plays a critical part in reducing operational burden on the RN by proactively managing routine clinical workflows; identifying issues early and ensuring timely follow-through. Essential Duties and Responsibilities: Daily Clinical Operations & Execution Lead and manage day-to-day clinical care delivery for residents under RN/Nurse Manager oversight. Serve as the first point of contact for routine clinical issues, changes in condition, and care coordination needs. Conduct routine and ongoing resident assessments, including vital signs, condition monitoring, and post-hospital evaluations. Identify and escalate changes in resident condition(s) to the RN/Nurse Manager in a timely and appropriate manner. Ensure completion and follow-through of all daily clinical tasks and assignments. Care Planning & Coordination Update care plans in real time based on observed changes and RN/Nurse Manager direction.Ensure execution of care plansTranslate physician orders and RN direction into actionable care tasks for staff. Coordinate and track all medical appointments, lab work, and specialist consultations, ensuring documentation is obtained and filed. Support admission and discharge processes, including assessments and service coordination. Arrange and follow up on referrals (home care, therapy, behavioral health, etc.). Medication Management & Oversight Oversee and execute daily medication administration processes, including ordering, storage, inventory, and documentation. Ensure accurate and up-to-date Medication Administration Records (MAR/eMAR). Monitor and report medication effectiveness and report concern(s) to the RN and providers. Oversee and validate medication administration performed by trained staff to ensure accuracy and compliance. Proactively identify and resolve discrepancies in medication systems. Training & Competency Coordination Lead and manage monthly in-service training programs, including identification, development, scheduling, and documentation. Track and monitor staff certifications (CNA, medication administration, CPR/BLS). Ensure all staff remain compliant with certification and training requirements. Follow up with staff who miss required training to ensure completion. Documentation & Regulatory Compliance Maintain documentation in an audit-ready state; resident records, assessmentsIdentify and correct documentation gaps in real time. Maintain compliance with Connecticut Department of Public Health (DPH) requirements and organizational policies. Review logs, reports, and documentation regularly and take corrective action as needed. Prepare documentation to support regulatory reviews and audits. Ensure timely filing and tracking of physician orders, assessments, and clinical records. Staff Support & Clinical Guidance Provide day-to-day guidance and task directions to CNAs and care staff during shifts. Reinforce proper care techniques, documentation standards, and medication practices. Support staffing needs, including assisting with schedule gaps when necessary. Serve as a resource and mentor to direct care staff, promoting accountability and quality care. Communication & Collaboration Maintain consistent communication with the RN/Nurse Manager regarding: Changes in resident condition Medication concerns Compliance risks or documentation gaps Collaborate with residents, families, physicians, and external providers to ensure coordinated, high-quality care. Communicate clearly and professionally across all levels of staff and stakeholders. Emergency Response/Other Respond to clinical emergencies with calm, sound judgment and appropriate action. Initiate necessary interventions and escalate to RN/Nurse manager or emergency services as required. May be required to work different shifts, per direction from the RN/Nurse Manager, based on business needs.May be required to perform other related duties as required and/or assigned. Knowledge, Skills and Abilities: Strong knowledge of gerontology, chronic conditions, and mental health care. Solid understanding of clinical documentation and regulatory compliance standards. High attention to detail and accuracy in medication and documentation processes. Strong organizational and task ownership mindset. Ability to prioritize, multitask, and drive completion of responsibilities independently. Strong organizational and interpersonal skills. Excellent communication skills, both verbal and written with residents, families, staff members or members of the community in a respectful, patient manner.Ability to build and maintain positive relationships with healthcare providers and community members.Ability to work in a fast-paced, changing environment.Flexibility to work extended hours as needed. Minimum Education/Experience Requirements: High school diploma required; Associates Degree preferredMinimum of four (4) years LPN experience is mandatory; two (2) of which are in managerial roles are strongly preferred. Experience in geriatric, behavioral health, and/or residential care settings strongly preferred.Active Connecticut Licensed Practical Nurse (LPN) license required. Current CPR certification is required. Proficiency in electronic medical records and Microsoft Office (Word, Excel, Outlook) is mandatory. Additional Requirements: Ability to work flexible hours, including extended shifts as needed. Valid drivers license. Successful completion of all pre-employment screenings, including reference checks, physical, drug screening, and background checks. This position description lists the most significant duties of this role. However, this description is not intended to be an all-inclusive list of responsibilities, skills or working conditions associated with the position. Although it is intended to accurately reflect the activities and requirements of the position, duties may be added, deleted, or modified as necessary. This description does not constitute a written or implied contract of employment. Compensation details: 32-34 Hourly Wage PI1262a4c5d660-26289-41220728

Health-Dental-Vision / 401(k) matching / PTO - As a Patient Access Specialist at The Latchlink, you will: Manage a high volume of phone calls, emails, and other communication methods to provide excellent customer service to patients; Utilize various computer programs and systems to accurately docume

Competitive compensation / Medical-Dental-Vision plans, with an HSA-FSA option / 401(k) with employer match / Paid time off / Paid parental leave - As an AR Patient Support Specialist at Diana Health, you will: Provide exceptional customer service by assisting patients with billing inquiries and re

The Clinical Specialist/Optometric Assistant is primarily responsible for helping ensure a great patient experience by preparing the patient for onsite and/or remote examination, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between our patients and Optometrists and participates in the initial steps of a patient journey. Pay Class: Part Time Pay Rate: $18 to $27 per hour Essential Responsibilities: Completing patient registration, gathering and submitting pertinent patient information including Medical History and Ocular Health data into EMR. Assist onsite doctor with patient care and eye examinations. Clearly explain the preliminary testing process to patients, administer each preliminary test and accurately document the results in EMR. For patients with remote appointments, the Clinical Specialist will be required to assist patients through the remote eye exam process including, but not limited to: • Pre-testing and specialty testing and accurately documenting results in EMR, • Initiate remote technician and remote doctor video conferencing, • Assist remote doctor and remote technician to complete additional testing required for a remote exam, • After exam completion transition the patient to a retail associate, conveying the recommendations of the doctor to the retail associate. Have a strong understanding of MVC plans and be able to articulate plan benefits to patients. Preauthorize insurance in accordance with standard operating procedures. In partnership with the retail associates, schedule appointments and manage exam books according to Company guidelines including contacting no shows and cancellations. Maintain patient flow to allow for doctor effectiveness. Answer patients' clinical questions in person and over the telephone. Triage ocular emergencies and schedule annual eye exams. Maintain complete and accurate patient records according to Company standards. Instruct patients on the insertion, removal, cleaning, care, and proper handling of their contact lenses. Place diagnostic contact lens orders for patients and stock. Notify patients when their contact lenses are available for dispensing. Have a working knowledge of contact lens brands and parameters. Accurately pull contact lens trials when requested by the doctor. Ensure a clean and healthy environment for our patients by maintaining doctor equipment and clinical supplies as well as ensuring equipment is covered nightly. Participate in specialized training of all responsibilities and complete required clinical certification(s). Ability to work flexible schedules to meet changing business demands to include traveling to other locations. Education/Experience: One (1) year of related experience Optical or Healthcare background preferred Medical office/business professionalism required HS diploma, GED or equivalent related job experience Training provided Behavioral Characteristics: Patient advocate Excellent customer service skills Ability to initiate immediate interaction, coordination, and collaboration with patients and team members Very detail orientated and well organized Ability to communicate clearly and effectively with other associates and patients Work under stress with interruptions and deadlines Energetic and self-motivated Team player Excelling problem solving ability Ability to multi-task Exhibit empathy in all interactions Ability to read, analyze and interpret insurance forms Follow procedures and instructions Read English Operate and enter data into electronic software platforms efficiently and accurately Essential Responsibilities related to Physical Demands/Work Environment: Work changing schedules to meet business demands to include travel between stores Work inside store location Use computers, electronics tablets, and pre-testing instruments effectively Reach above shoulder continuously The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodates may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to sit, stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers, and machines). HIPAA & Security Requirements All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program. VSP is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned. Union Position Compensation: Position provides competitive pay and benefits. Specific terms are set forth in the Company's collective bargaining agreement with a minimum pay rate of $18 per hour plus incentive. Starting pay may vary based on experience to a maximum of $ 27 per hour. Incentive pay, wage upgrades, and overtime opportunities also available.

The Clinical Specialist/Optometric Assistant is primarily responsible for helping ensure a great patient experience by preparing the patient for onsite and/or remote examination, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between our patients and Optometrists and participates in the initial steps of a patient journey. Pay Class: Part Time Pay Rate: $18 to $27 per hour Essential Responsibilities: Completing patient registration, gathering and submitting pertinent patient information including Medical History and Ocular Health data into EMR. Assist onsite doctor with patient care and eye examinations. Clearly explain the preliminary testing process to patients, administer each preliminary test and accurately document the results in EMR. For patients with remote appointments, the Clinical Specialist will be required to assist patients through the remote eye exam process including, but not limited to: Pre-testing and specialty testing and accurately documenting results in EMR Initiate remote technician and remote doctor video conferencing Assist remote doctor and remote technician to complete additional testing required for a remote exam After exam completion transition the patient to a retail associate, conveying the recommendations of the doctor to the retail associate. Have a strong understanding of MVC plans and be able to articulate plan benefits to patients. Preauthorize insurance in accordance with standard operating procedures. In partnership with the retail associates, schedule appointments and manage exam books according to Company guidelines including contacting no shows and cancellations. Maintain patient flow to allow for doctor effectiveness. Answer patients' clinical questions in person and over the telephone. Triage ocular emergencies and schedule annual eye exams. Maintain complete and accurate patient records according to Company standards. Instruct patients on the insertion, removal, cleaning, care, and proper handling of their contact lenses. Place diagnostic contact lens orders for patients and stock. Notify patients when their contact lenses are available for dispensing. Have a working knowledge of contact lens brands and parameters. Accurately pull contact lens trials when requested by the doctor. Ensure a clean and healthy environment for our patients by maintaining doctor equipment and clinical supplies as well as ensuring equipment is covered nightly. Participate in specialized training of all responsibilities and complete required clinical certification(s). Ability to work flexible schedules to meet changing business demands to include traveling to other locations. Education/Experience: One (1) year of related experience Optical or Healthcare background preferred Medical office/business professionalism required HS diploma, GED or equivalent related job experience Training provided Behavioral Characteristics: Patient advocate Excellent customer service skills Ability to initiate immediate interaction, coordination, and collaboration with patients and team members Very detail orientated and well organized Ability to communicate clearly and effectively with other associates and patients Work under stress with interruptions and deadlines Energetic and self-motivated Team player Excelling problem solving ability Ability to multi-task Exhibit empathy in all interactions Ability to read, analyze and interpret insurance forms Follow procedures and instructions Read English Operate and enter data into electronic software platforms efficiently and accurately Essential Responsibilities related to Physical Demands/Work Environment: Work changing schedules to meet business demands to include travel between stores Work inside store location Use computers, electronics tablets, and pre-testing instruments effectively Reach above shoulder continuously The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodates may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to sit, stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers, and machines). Activity Amount of Time None Under 1/3 1/3 to 2/3 Over 2/3 Stand x Walk x Sit x Use hands to finger, handle, or feel x Reach with Hands and Arms x Climb or balance x Stoop, kneel, crouch, or crawl x Talk or hear x Close Vision (clear vision at 20" or less) x HIPAA & Security Requirements All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program. VSP is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned. Union Position Compensation: Position provides competitive pay and benefits. Specific terms are set forth in the Company's collective bargaining agreement with a minimum pay rate of $18 per hour plus incentive. Starting pay may vary based on experience to a maximum of $ 27 per hour. Incentive pay, wage upgrades, and overtime opportunities also available.

Location: Farmingdale, NY 11735 The Branch Banking Client Platform Specialist is responsible for driving new deposit acquisition and expanding existing deposit relationships within an assigned territory. This role is heavily focused on proactive business development, consistent prospecting activity, and disciplined pipeline management. The position also supports broader sales execution efforts and ensures high-quality client service and compliance with all operational and regulatory standards. • Deposit Hunting & New Business Development: Identify, research, and qualify new deposit prospects through targeted outreach. Conduct discovery meetings to assess client needs and present tailored deposit solutions. Close new deposit relationships and transition them into long-term clients. Maintain a structured pipeline with consistent movement toward conversion. Expand relationships with existing clients to increase deposit balances and product penetration., • Sales Execution & Revenue Support: Partner with internal sales teams to support broader revenue initiatives. Participate in coordinated sales campaigns and cross-sell opportunities. Contribute to territory-level business development strategies., • Client Service & Compliance: Deliver high-quality client service throughout onboarding and ongoing relationship management. Ensure all activities meet regulatory, compliance, and operational standards. Maintain accurate documentation, reporting, and adherence to internal controls., • Conduct market research to identify high-value prospects and emerging opportunities., • Execute systematic prospecting campaigns to generate new leads., • Develop customized deposit solutions aligned with client needs and organizational goals., • Deepen relationships with existing clients to drive additional deposit growth., • Execute territory-based business development strategies to expand market presence. Required Qualifications: • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent., • Minimum experience required: 6+ Years customer service and sales experience (including Financial Services Industry)., • Ability to train and mentor others, including products and platform procedures., • Experience in participating in sales campaigns/promotions., • Experience with using and demonstrating digital products and self-service technologies., • Action-oriented - Enjoys working hard, is action oriented and full of energy for the things he/she sees as challenging. Not fearful of acting with minimum of planning. Seizes more opportunities than others by aggressively and enthusiastically pursuing action to achieve results. Possesses a sense of urgency., • Business Acumen - Knows products and understands our sales process. Is aware of how strategies and tactics work in the marketplace and what motivates a customer. Has courage and aspiration to do things differently in the marketplace., • Approachability - Is easy to approach and talk to. Spends the extra effort to put others at ease. Can be warm, pleasant, and gracious. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well., • Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Is a good listener and early knower, gathering informal and incomplete information in time to do something about it., • Priority Management - Spends his/her time and the time of others on what's important. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks and creates focus. Uses his/her time effectively and efficiently and values time. Gets more done in less time than others and can attend to a broader range of activities., • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross-functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results., • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience., • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders., • Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving, or infrequent lifting. Flagstar is an Equal Opportunity Employer We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Pay Range: $20.25 - $33.74

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