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  • Raas Infotek
    Technical Support Engineer
    Technical Support Engineer
    7 days ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • PluginPro
    Sales Advisor
    Sales Advisor
    17 days ago
    $13–$20 hourly
    Part-time
    Manhattan, New York

    Job Opportunity: Work from home: B2B Sales Representative - lead generation Hourly Rate: $13per hour Plus potential $100 bonus per week, 25 hours per week 5 hours per day 10.00a.m.-3.00p.m. We are seeking motivated and professional individuals to join our team as Remote B2B Sales Representatives. If you're fluent in English, have excellent communication skills, and want to work from the comfort of your own home, this role is perfect for you! We provide quality call out data for you. This is a self employed position. Responsibilities: Make outbound calls to potential customers on behalf of our clients to generate quality leads Follow the provided script to ensure consistency and clarity in messaging. Provide accurate information about our clients' products or services. Capture conversation notes and actions (calls also recorded) Target of 100 calls per day (5 hour shift) Minimum 1 meeting booked per day target $100 bonus paid for 10 meetings booked per week Requirements: Fluent in English with excellent verbal communication skills. Reliable internet connection and a quiet workspace. (Essential for effective remote working.) Reliable laptop or PC (we provide the software for call outs) Professional demeanour and commitment to meeting goals. Work Hours: Monday to Friday: 10.00a.m. - 3.00p.m. Paid 30 minute break between 12.15 - 12.45 Self employed role Payment is made fortnightly by bank transfer Additional Information: Onboarding session provided on Day 1 to set you up for success. Ongoing support from the friendly, small team. This is a fully remote position—work from home and enjoy flexibility while delivering outstanding service. Call out software provided. Apply Now to join our dynamic team and start earning between $13 and $15 per hour as a Remote B2B Sales Representative.

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  • Plaza East Internal Medicine, PC
    Medical Assistant
    Medical Assistant
    2 months ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    Front Desk Medical Assistant We are looking for a Medical Assistant to join our team at the front desk. This role is essential in helping us provide excellent care to our patients in a warm, welcoming environment. Key Responsibilities: *Answering phones and directing calls appropriately *Sending and responding to messages *Entering lab orders accurately *Following up on emails and text messages related to patient care Requirements: *Some experience in a medical office or front desk role *Friendly, professional demeanor with strong communication skills *Comfortable with basic office technology and medical systems We are a family here, and we’re looking for someone who values teamwork, compassion, and a positive work environment. If you're interested in joining a supportive, patient-focused practice, we’d love to hear from you!

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