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GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents. As a Veterinary Technician, you play a vital role in supporting our veterinarians and ensuring the highest level of care for our patients. From surgical support and anesthesia monitoring to diagnostics and patient education, your technical expertise and compassion help shape each pet's experience. This is more than a clinical support role—it's a chance to work with a positive, collaborative team where your development, initiative, and dedication to patient care are celebrated. • Perform venipuncture and place IV catheters with accuracy and efficiency, • Conduct radiographic imaging and assist with diagnostics, • Monitor anesthesia and support veterinarians during surgical procedures, • Conduct physical exams and patient assessments, communicating findings effectively, • Assist in surgical preparation, dental procedures, and lab work, • Deliver compassionate care to hospitalized patients, ensuring comfort and safety, • Support patient recordkeeping and client communication for follow-up and education, • Contribute to a clean, organized, and supportive hospital environment, • CVT or RVT license preferred but not required, • Prior surgical and anesthesia experience in a veterinary clinical setting, • Flexibility to work evenings, weekends, and holidays as needed, • Strong customer service orientation and a passion for helping pets and people, • Excellent communication and interpersonal skills, • Team-oriented mindset with eagerness to learn new techniques and grow professionally, • Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well—plus flexible spending options and disability coverage, • 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals, • Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance, • Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location, • A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other’s wins—big and small At GoodVets, you're not just a technician—you’re a vital part of redefining the veterinary experience. Apply today and let’s build something exceptional—together. Compensation Range$22.75—$27.75 USD

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by do

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. Create a healthier, brighter future for pets, pet parents, and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whol

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Store Manager About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. Benefits that benefit you Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings: • Paid bi-weekly, • Health benefits: medical, dental, vision, • 401k, • Tuition assistance, • Associate discounts and perks, • Paid time off for fulltime associates, • Career pathing PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store. ESSENTIAL RESPONSIBILITIES Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: • Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating., • Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback., • Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader., • Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning., • Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results., • Cascades information to associates and adjusts team priorities to meet goals and commitments., • Ensures continued alignment and responds effectively to a changing environment., • Address and administer associate complaints and grievances., • Recognizes and celebrates associates driving overall associate engagement., • Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy., • Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns., • Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience., • Evaluates operations and seeks opportunities to continuously improve processes and services., • Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups., • Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team., • Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures., • Prioritizes and ensures a safe environment for our associates, pets, and pet parents., • Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents., • Communicates business and financial objectives to other leaders within the store., • Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate., • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed., • Deliver corporate strategy and profitability goals by executing the direction set leadership., • Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed, • Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets., • Manages expenses such as labor and supplies and any other relevant store metrics., • Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation., • Creates and posts schedules for the entire store., • Accountable for processing payroll weekly and managing labor within a budget., • Executes daily, weekly, and monthly reporting and paperwork as required by the Company., • 4-6 years of retail leadership or experience in a customer-focused environment., • Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed, • Proficiency in computer applications., • Strong written and verbal communication skills., • Ability to react under pressure and maintain composure., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at ___. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Applicants must be the age of 18 or over, unless located in Montana or where otherwise required by local or state law. For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team. WHO WE NEED You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team. WHAT YOU CAN EXPECT TO DO All clinical team members: * Treat each patient and customer with the highest level of compassion & care. * Perform basic to intermediate nursing care tasks, patient monitoring, and treatments. * Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients. * Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications. * Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy. * Contribute to incoming outpatient care and ongoing inpatient care. * Participate in giving and receiving patient rounds to ensure continuity of care. * Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer. * Collect samples and perform diagnostic tests including in-house & point-of-care tests and diagnostic imaging. * Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes. * Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques. Veterinary technicians additionally perform: * Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk. * Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization. * Perform advanced diagnostic techniques including ultrasonography and paracentesis, * Participate in formulating treatment, anesthetic, and nursing care plans. * Conduct treatments using clinical decision-making skills according to protocolized plans. * Aid in managing patient care workload to ensure the patients are receiving uncompromised care. * Coach and guide veterinary assistants and veterinary nurses to perform clinical tasks to maintain standards of care and encourage growth. * Collaborate and share knowledge with teammates to ensure optimal patient care. * Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership. WHAT YOU NEED * High school diploma or equivalent * Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice. * Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation. * Basic computer skills to use practice management, electronic medical record, and collaboration software. * 1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred. * Excellent communication skills (written, verbal and electronic) with the team and with customers * Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc. * Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: * Industry-leading‌ ‌compensation‌ * Something new every day - you'll never be bored in emergency medicine * We build our hospitals from scratch. You'll be using all of the latest equipment and technology. * Generous employee pet discount * Referral rewards - tell your friends why they should come work for VEG too! * Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌ * 401K‌ ‌w/‌ ‌company‌ ‌match‌ * Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌ * Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career! * Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌ * Growth‌ and relocation ‌potential‌ ‌ ‌ * Groceries‌ sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌ * Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team. WHO WE NEED You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team. WHAT YOU CAN EXPECT TO DO All clinical team members: * Treat each patient and customer with the highest level of compassion and care. * Perform basic to intermediate nursing care tasks, patient monitoring, and treatments. * Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients. * Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications. * Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy. * Contribute to incoming outpatient care and ongoing inpatient care. * Participate in giving and receiving patient rounds to ensure continuity of care. * Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer. * Collect samples and perform diagnostic tests including in-house and point-of-care tests and diagnostic imaging. * Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes. * Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques. Veterinary technicians additionally perform: * Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk. * Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization. * Perform advanced diagnostic techniques including ultrasonography and paracentesis, * Participate in formulating treatment, anesthetic, and nursing care plans. * Conduct treatments using clinical decision-making skills according to protocolized plans. * Aid in managing patient care workload to ensure the patients are receiving uncompromised care. * Coach and guide veterinary assistants and credentialed veterinary technicians to perform clinical tasks to maintain standards of care and encourage growth. * Collaborate and share knowledge with teammates to ensure optimal patient care. * Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership. WHAT YOU NEED * High school diploma or equivalent * Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice. * Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation. * Basic computer skills to use practice management, electronic medical record, and collaboration software. * 1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred. * Excellent communication skills (written, verbal and electronic) with the team and with customers * Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc. * Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: * Industry-leading‌ ‌compensation‌ * Something new every day - you'll never be bored in emergency medicine * We build our hospitals from scratch. You'll be using all of the latest equipment and technology. * Generous employee pet discount * Referral rewards - tell your friends why they should come work for VEG too! * Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌ * 401K‌ ‌w/‌ ‌company‌ ‌match‌ * Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌ * Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career! * Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌ * Growth‌ and relocation ‌potential‌ ‌ ‌ * Groceries‌ sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌ * Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG is always the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! ABOUT THE EXTERNSHIP VEG's Veterinary Technician Student Externship Program gives vet tech students hands-on experience in emergency medicine while working alongside our credentialed, emergency veterinary technicians. Students will focus on honing their emergency skills including obtaining patient vitals, processing laboratory samples, caring for hospitalized patients, triaging emerging cases, and collaborating in a fast-paced environment. If you're as interested in emergency medicine as we are, we'd love to have you! Note: This is an unpaid externship and rabies vaccinations are required unless your school's rabies mitigation policy allows you to be unvaccinated and still handle unvaccinated pets. • Flexibility: YOU Choose the length of your externship to meet your school's requirements, • Location: YOU choose where you'd like to extern (depending on hospital bandwidth), • Mentorship: YOU will be supported by a credentialed veterinary technician, • Focus: YOU will be fully-immersed in what emergency medicine truly entails REQUIREMENTS • Currently enrolled in an AVMA accredited veterinary technology or veterinary nursing program (or one actively seeking accreditation) and will be in a class that requires externship hours and/or skills. This application is not for veterinary students or veterinary assistant students - only veterinary technology or veterinary nursing students., • Your externship must need to begin within 6 months of application., • You must be vaccinated for rabies unless your school's rabies mitigation policy allows unvaccinated students to handle unvaccinated animals.

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! WHO WE NEED We are looking for a talented, friendly and energetic Emergency Veterinarian to join the VEG family! You are someone who is energized by helping people. In fact, you LOVE people and are passionate about solving their pet problems. Someone who is excited by the challenge of emergency medicine and seeks every opportunity to be a superhero to their customer. If you're the ideal candidate, you'll: * Have earned a DVM or equivalent degree * Be fulfilled by helping others * Thrive in team-oriented environments (think hospital retreats, huddles, team dinners, happy hours and more!) * Have a 'glass half full' attitude and a sense of humor! * Live and breathe emergency medicine * Be passionate about emergency surgery (the soft tissue kind!) WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: * Industry-leading compensation + signing bonus + monthly bonuses * 401K w/ company match * Health, Vision, and Dental Insurance * Paid parental leave - 10 weeks of paid leave at 100% of regular salary * Unlimited Continuing Education (CE) + a $2,500 annual stipend to put towards the travel and accommodations needed to attend the CE * Something new every day - you'll never be bored in emergency medicine * We build our hospitals from scratch. You'll be using all of the latest equipment and technology. * Growth‌ and relocation ‌potential‌ ‌ ‌ * Generous employee pet discount * Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! * Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG is always the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! ABOUT THE EXTERNSHIP VEG's Veterinary Technician Student Externship Program gives vet tech students hands-on experience in emergency medicine while working alongside our credentialed, emergency veterinary technicians. Students will focus on honing their emergency skills including obtaining patient vitals, processing laboratory samples, caring for hospitalized patients, triaging emerging cases, and collaborating in a fast-paced environment. If you're as interested in emergency medicine as we are, we'd love to have you! Note: This is an unpaid externship and rabies vaccinations are required unless your school's rabies mitigation policy allows you to be unvaccinated and still handle unvaccinated pets. • Flexibility: YOU Choose the length of your externship to meet your school's requirements, • Location: YOU choose where you'd like to extern (depending on hospital bandwidth), • Mentorship: YOU will be supported by a credentialed veterinary technician, • Focus: YOU will be fully-immersed in what emergency medicine truly entails REQUIREMENTS • Currently enrolled in an AVMA accredited veterinary technology or veterinary nursing program (or one actively seeking accreditation) and will be in a class that requires externship hours and/or skills. This application is not for veterinary students or veterinary assistant students - only veterinary technology or veterinary nursing students., • Your externship must need to begin within 6 months of application., • You must be vaccinated for rabies unless your school's rabies mitigation policy allows unvaccinated students to handle unvaccinated animals.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. THE PROGRAM The VEG New ER Doctor (NERD) program is designed to transform practicing non-emergency veterinarians into exceptional, confident VEG ER doctors. This six-month deep dive into the action of emergency is a structured, immersive program like no other that allows participants to transition into full-time ER doctors at VEG after successful completion. Integrating academic and clinical teachings with individualized mentorship, this program fuels a passion for ER and creates a deeper meaning around life-saving veterinary heroics. If you're hungry to learn how to do ER, perform surgeries, advance your endoscopy skills, learn about exotics, and discover the unique rewards of customer-focused care in an open concept hospital, we want to find a way to say yes to training you in our NERD program. WHAT YOU'LL DO: • It's a mentorship program, not an internship! Too often, mentorship is promised but not delivered. When you're part of the NERD program, you never go it alone in the ER and are supported through guidance and 1:1 feedback from experienced VEG doctors., • New ER Doctors (a.k.a. NERDS!) get up-close, firsthand ER experience, collaborating with and learning from top emergency doctors and specialists during 3-4 hospital shifts per week (days, swings, and nights), as well as through weekly case discussions, literature reviews, and hands-on training at state-of-the-art facilities. What CE experiences can you expect to attend during the program? From hands-on training to weekly didactic learning, NERD program participants earn over 160 RACE-approved CE hours in just six months—which takes most doctors 10 years to complete! Some CE highlights include: • Abdominal, thoracic and cardiac point-of care ultrasound, • Exotic companion animals in the ER, • Flexible GI endoscopy, • Small animal emergency surgery, • Small animal critical care lab, • A passion for helping others, • A valid DVM, VMD, or equivalent degree, • Be a practicing veterinarian for 1+ years, • A desire to live and breathe emergency medicine, • A valid license to practice veterinary medicine, as well as a valid DEA registration in the state you will be completing your program by your start date, • Ability to stand for prolonged hours, kneel, and work on the floor, as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance., • Must be willing to work in a noisy environment with strong or unpleasant odors., • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital demands., • Ability to work well in a fast-paced environment with people from all backgrounds and different personality types. *Please also note: Relocation for the NERD program may be required. All New ER Doctor graduates are guaranteed a spot at VEG as an emergency doctor at a hospital location of our choosing upon successful completion of the program in the required time frame and passing all required program competencies and benchmarks. Training and post-placement will be discussed with your talent manager. HOW WE INVEST IN YOU • Competitive compensation + benefits, • 160+ hours of RACE-approved CE during your six-month program and a BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (No really!), • Equity ownership, so you can share in our growth and success, • No non-competes: Everyone should be free to choose where they work, • Student Loan Repayment (after your 1st year with VEG), • Free exams and 50% off VEG Treatments Pet Bereavement Leave, • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave, up to 10 weeks at 100% of regular salary, • Flexible work schedules to support your life outside of work, • Generous referral reward program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and compassion. Our mission is "Helping people and their pets when they need it most". And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're dedicated to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are committed to providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that every voice is heard. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Completing and maintaining of the appropriate specialist level of the Petco Certification program is required in this role. Create a healthier, brighter future for pets, pet parents and people!. Petco is a category-defining health and wellness company focused on improving the lives of pets, pet pare

Job Description WHO WE ARE: VEG is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It's all we do, so we do it best. The way that Veterinary Emergency was meant to be is now a reality. We are reimagining every part of the process with a unique customer experience, a highly trained emergency focused staff, and on-site advanced diagnostic tools and treatments. Our patients see a doctor right away and clients can stay with their pet through every step of the process. We literally tear down old walls to unite customers with their VEGgie heroes and to see the amazing work they do. We liberate our employees to be all they can be. We brush away systems that don't make sense. We crush old rules. We make new rules. CULTURE AT VEG: At VEG, we want people and their pets to feel safe, secure, and valued. We aim for our employees to feel the same way. We lead with our values of togetherness, openness, heroic helping, and meaningful moments. We are actively evolving to ensure that VEG is not only the best and brightest place to come work today, but also a leader in how we think about talent and development so that our employees grow along with us. For our customers and their pets, we find a way to say, "Yes". We do the same for our employees. WHAT YOU'LL DO: Jump into emergency veterinary medicine on the front lines alongside our fantastic veterinarians! Veterinary scribes play a critical role in the medical process by building the perfect medical record for each and every patient. This job will jump start your veterinary career and allow you to get first hand experience shadowing our doctors, while learning an invaluable skill for the future. Come join our amazing team! Responsibilities include, but are not limited to: • Compose electronic medical records, • Ability to communicate effectively with every member of the medical team, • Maintain professionalism and an exemplary work ethic, • Work in a fast paced environment, • Submit lab work and notify doctor when results are in, • Assist doctors with any non-clinical duties, • Write clearly and concisely with the ability to type quickly, • Ability to work overnights, weekends, and holidays WHO WE NEED: • The ideal candidate for this position would be a friendly, driven undergraduate or postgraduate student with an interest in a future career in veterinary medicine, specifically emergency., • Outstanding communication and organizational skills as well as the ability to multitask, • Team player, • Detail oriented, • A love for people and a desire to help them succeed, • A positive attitude and understanding that oftentimes, the little things can be unnoticed but it doesn't mean they're not integral to the organization's success, • Loves animals and caring for them, • Ability to commute to the hospital (this is not a remote position) BENEFITS: • Industry-leading compensation, • Health Insurance, • 401K w/ company match, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited CE, • Flexible work schedules for a true work-life balance, • Growth potential, • Groceries sent weekly, monthly and quarterly contests, quarterly hospital outings, annual company-wide retreat, etc! Full-time and part-time applicants are welcome to apply! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌, • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌, • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job DescriptionPassion for Pets We’re seeking enthusiastic and dedicated pet parents to join our Pet Nanny team and help us continue to deliver exceptional in-home pet sitting and dog walking. What We Offer Since 2004, The Peaks Pet Nannies have been dedicated to helping people and their beloved pets. As pioneers in the industry, our exceptional team and innovative business approach distinguish us from the competition. Our pet nannies thrive within our team culture. Proudly, The Peaks Pet Nanny is the largest and most esteemed pet-sitting service in New Jersey. Exciting Duties • Dog Walking: Experience the delight of routine dog walks, Monday-Friday., • Occasional Pet Sitting: Tailored visits (morning, midday, evening, bedtime) in the client's home., • Overnights: Sleep overnight in our clients' homes, ensuring pets are content and cozy (optional).Weekends & Holidays: Seize the opportunity to earn more while doing what you love! Why Join The Peaks Pet Nanny? Say goodbye to administrative headaches and hello to what truly matters in pet sitting and dog walking – enjoying the outdoors and nurturing our adorable furry clients. At The Peaks Pet Nanny, we've got you covered with comprehensive office support so you can focus on what you love most. • Training Excellence: Receive training on our tried & true procedures and industry-best policies., • Marketing Boost: Benefit from our daily-driven marketing, SEO, social media, and referrals., • Financials: We cover your liability insurance and honesty bond to ease the cost burden., • Scheduling: Easily view your schedule with our online scheduling software., • Simplicity: No need to worry about scheduling, billing, or collecting invoices; we've got it covered., • Prompt Payments: Enjoy bi-monthly payments for all completed visits & gratuities., • Award-Winning Team: Be part of a close-knit, AWARD-WINNING TEAM., • Local: Pet Sit and Dog Walk in your hometown and surrounding towns., • Animal Lover: Genuine passion for animals and helping their people., • Experience Matters: Personal experience caring for dogs and cats., • Fit & Adventurous: In good physical condition to walk dogs of all sizes., • Weather Warrior: Comfortable being outdoors in all types of weather., • Age Requirement: Over 25 years of age (for insurance purposes)., • Trustworthy & Reliable: Background checks & references are required., • Driving Essentials: Own a dependable car, insurance, and driver's license., • First Impressions: Enjoy meeting pet parents for complimentary meet & greets., • Customer Delight: Provide customers with personalized updates after each visit., • Digital Connections: Share text, pictures, and video updates with customers., • Tailored Visits: Customize every visit to meet client specifications & requests., • Positive Team Player: Positive attitude, be a team player, and demonstrate kindness. As a 1099 Independent Contractor, Pet Nannies earn a commission for each visit: • 30-min Visit: $15 - $22, • 45-min Visit: $22 - $27, • 60-min Visit: $27+, • Overnights (10-12 sleepover): $77+ Curious to Learn More? Check Out The Peaks Pet Nanny Ready to Embark on This Rewarding and Fulfilling Journey? We can't wait to hear from you! Powered by JazzHR hJa0pBPeYr

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌ ($19.50 - $22.50/hr), • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!