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PURPOSE AND SCOPE: Functions as part of the hemodialysis health care team as a Registered Nurse Applicant, under the direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, and training. Supports the FMCNA’s mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Enhancement Goals (QEP). Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies. Employees hired into this position will be required to obtain their nursing license and registration within the timeframe outlined in state specific regulations, or within 90 days from hire date, whichever comes sooner. PRINCIPAL DUTIES AND RESPONSIBILITIES: STAFF RELATED: • Directs Patient Care Technician’s provision of safe and effective delivery of chronic hemodialysis therapy to patients in compliance with standards outlined in the facility policy procedure manuals, as well as regulations set forth by the corporation, state, and federal agencies., • Delegates tasks to all direct patient care staff including but not limited to LVN/LPNs, Patient Care Technicians, and Dialysis Assistants., • Assesses daily patient care needs and develops appropriate patient care assignments., • Routinely monitors patient care staff for appropriate techniques and adherence to facility policy and procedures., • Participates in staff training and orientation of new staff as assigned, • Participates in all required staff meetings as scheduled. PATIENT RELATED: Education: • Ensures educational needs of patients and family are met regarding End Stage Renal Disease (ESRD)., • Provides ongoing education to patients regarding their renal disease, vascular access and dialysis therapy, and other related health conditions., • Discusses with patient, and records education related to diet/fluid and medication compliance., • Provides patient specific detailed education regarding adequacy measures where applicable - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM)., • Ensures transplant awareness, modality awareness, and drive catheter reduction., • Educates patients regarding laboratory values and the relationship to adequate dialysis therapy, compliance with treatment schedule, medications, and fluid. Dialysis Treatment: • Provides safe and effective delivery of care to patients with ESRD., • Accurately implements treatment prescriptions including Sodium (Na) modeling prescription, and Ultrafiltration modeling (where appropriate) to ensure stable treatment therapy as indicated., • Assesses patients’ response to hemodialysis treatment therapy, making appropriate adjustments and modifications to the treatment plan as indicated by the prescribing physician. Communicates problems or concerns to the Team Leader or physician., • Identifies and communicates patient related issues to Team Leader or physician., • Initiates Initial and Annual Nursing Assessment, and ongoing evaluation and documentation of patient care needs according to FMC Policies and Procedures., • Actively participates in the pre evaluation, initiation, monitoring, termination, access homeostasis, and post evaluation of patients receiving hemodialysis treatment therapy according to established FMC procedures., • Takes appropriate intervention for changes in patient adequacy status and troubleshooting access flow issues as identified by OLC/AMP yellow lights., • Provides, supervises (if applicable), and monitors hemodialysis access care according to established procedures., • Implements, administers, monitors, and documents patient's response to prescribed interdialytic transfusions, including appropriate notification of adverse reactions to physician and appropriate blood supplier., • Ensures accurate and complete documentation by Patient Care Technician on the Hemodialysis Treatment Sheet. Laboratory-related: • Reviews, transcribes, and enters physician lab orders accurately into the Medical Information System., • Ensures appropriate preparation of lab requisitions for Spectra or alternate lab., • Ensures correct labs tubes are utilized for prescribed lab specimens and that lab draw and processing procedures are performed appropriately for all lab samples., • Identifies and ensures appropriate follow-through regarding missed labs and specimens reported to be insufficient according to company policies and procedures., • Ensures all specimens are appropriately packaged according to Department of Transportation (DOT) policies and procedures relating to shipment of blood or body fluid specimens and potentially hazardous material., • Ensures that all labs are directed and delivered to appropriate labs., • Reports alert/panic and abnormal labs results to appropriate physician., • Ensures lab results are forwarded to physicians as requested. General duties: • Enforces all company approved policies and procedures, as well as regulations set forth by state and federal agencies and departments., • Maintains overall shift operation in a safe, efficient, and effective manner., • Act as a resource for other staff members., • Routinely meets with the Clinical Manager to discuss personnel and patient care status, issues, and information., • Collaborate and communicate with physicians and other members of the healthcare team to interpret, adjust, and coordinate care provided to the patient., • Provides assistance as needed to patients regarding prescription refills according to FMCNA Policies., • Ensures all physician orders are transcribed and entered into the Medical Information system in a timely manner., • Oversees all documentation of patient information., • Maintains facility drug list for all required stock medications., • Maintains competency with all emergency operational procedures, and initiates CPR and emergency measures in the event of a cardiac and/or respiratory arrest., • Ensures verification and availability of adequate emergency equipment., • Ensures provision of appropriate vaccinations, immunizations, and annual Tuberculosis (TB) testing., • Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification if indicated., • Administers PRN medications as prescribed and completes appropriate documentation of assessment of effectiveness., • Maintains appropriate recording of controlled substances as required by law., • Assists with the coordination of patient transportation if necessary. MAINTENANCE/TECHNICAL: • Ensures a clean, safe, and sanitary environment in the dialysis facility treatment area., • Ensures competency in the operation of all dialysis-related equipment safely and effectively., • Ensures all patient stations, including machines and chairs, are clean and free of blood and placed appropriately., • Ensures that all blood spills are immediately addressed according to FMCNA Bloodborne Pathogen Control Policies. MEDICAL RECORDS & DOCUMENTATION: General • Ensures all relevant data including physician orders, lab results, vital signs and treatment parameters, and patient status are documented appropriately and entered into Medical Information System., • Ensures all appropriate patient related treatment data is entered into the Medical Information System., • Ensures all FMCNA policies regarding patient admission, transfer, and discharge are appropriately implemented., • Ensures and verify accuracy of Patient Care Technician documentation. Daily • Reviews and ensures appropriate daily completion of Hemodialysis Treatment Sheets by all patient care staff., • Ensures that all appropriate procedures are followed regarding opening and closing procedures, inclusive of monitoring that all staff and patients have safely left the premises. Monthly • Initiates, documents, and completes ongoing Continuous Quality Improvement (CQI) activities including monthly reports., • Completes monthly nurses' progress note., • Ensures patient medical records are complete with appropriate information, documentation, and identification on each page (Addressograph label is on all chart forms)., • Reviews transplant status and follows established procedure regarding appropriate action to be taken., • Completes patient care plans for new patients within the initial 30 days or any patients deemed unstable requiring monthly patient care plans., • Completes any long-term programs that are due. Annually, • Completes initial and annual Nursing History and Assessment physical., • Ensures completion of Annual Standing Order Review with each physician as required. OTHER: • As a condition of continued employment, you are required to obtain and maintain any required credentials or certifications necessary for your position in an active and valid status (including renewal of such credentials or certifications prior to any expiration date). In the event that your credential or certified status changes, you must notify your supervisor immediately., • Capable of working in a challenging environment which requires the ability to handle demanding situations, multitasking, and remaining flexible to changing needs., • Maintain regular and punctual attendance., • Perform other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet., • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials., • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodation can be made. SUPERVISION: • None EDUCATION: • Graduate of an accredited School of Nursing., • Current appropriate state Temporary Permit., • Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: • 0 – 1 year’s related experience. ACKNOWLEDGEMENT: I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $29 - $48 ADDENDUM: Managers in each state must determine if their state regulations permit employees to operate in this capacity, as well as the allowable duties and practice restrictions if permitted. Managers should consult their state-specific regulations at: ___. For additional information please contact your Regional Education Coordinator. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

PURPOSE AND SCOPE: Functions as part of the hemodialysis health care team as a Registered Nurse Applicant, under the direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, and training. Supports the FMCNA’s mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Enhancement Goals (QEP). Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies. Employees hired into this position will be required to obtain their nursing license and registration within the timeframe outlined in state specific regulations, or within 90 days from hire date, whichever comes sooner. PRINCIPAL DUTIES AND RESPONSIBILITIES: STAFF RELATED: • Directs Patient Care Technician’s provision of safe and effective delivery of chronic hemodialysis therapy to patients in compliance with standards outlined in the facility policy procedure manuals, as well as regulations set forth by the corporation, state, and federal agencies., • Delegates tasks to all direct patient care staff including but not limited to LVN/LPNs, Patient Care Technicians, and Dialysis Assistants., • Assesses daily patient care needs and develops appropriate patient care assignments., • Routinely monitors patient care staff for appropriate techniques and adherence to facility policy and procedures., • Participates in staff training and orientation of new staff as assigned, • Participates in all required staff meetings as scheduled. PATIENT RELATED: Education: • Ensures educational needs of patients and family are met regarding End Stage Renal Disease (ESRD)., • Provides ongoing education to patients regarding their renal disease, vascular access and dialysis therapy, and other related health conditions., • Discusses with patient, and records education related to diet/fluid and medication compliance., • Provides patient specific detailed education regarding adequacy measures where applicable - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM)., • Ensures transplant awareness, modality awareness, and drive catheter reduction., • Educates patients regarding laboratory values and the relationship to adequate dialysis therapy, compliance with treatment schedule, medications, and fluid. Dialysis Treatment: • Provides safe and effective delivery of care to patients with ESRD., • Accurately implements treatment prescriptions including Sodium (Na) modeling prescription, and Ultrafiltration modeling (where appropriate) to ensure stable treatment therapy as indicated., • Assesses patients’ response to hemodialysis treatment therapy, making appropriate adjustments and modifications to the treatment plan as indicated by the prescribing physician. Communicates problems or concerns to the Team Leader or physician., • Identifies and communicates patient related issues to Team Leader or physician., • Initiates Initial and Annual Nursing Assessment, and ongoing evaluation and documentation of patient care needs according to FMC Policies and Procedures., • Actively participates in the pre evaluation, initiation, monitoring, termination, access homeostasis, and post evaluation of patients receiving hemodialysis treatment therapy according to established FMC procedures., • Takes appropriate intervention for changes in patient adequacy status and troubleshooting access flow issues as identified by OLC/AMP yellow lights., • Provides, supervises (if applicable), and monitors hemodialysis access care according to established procedures., • Implements, administers, monitors, and documents patient's response to prescribed interdialytic transfusions, including appropriate notification of adverse reactions to physician and appropriate blood supplier., • Ensures accurate and complete documentation by Patient Care Technician on the Hemodialysis Treatment Sheet. Laboratory-related: • Reviews, transcribes, and enters physician lab orders accurately into the Medical Information System., • Ensures appropriate preparation of lab requisitions for Spectra or alternate lab., • Ensures correct labs tubes are utilized for prescribed lab specimens and that lab draw and processing procedures are performed appropriately for all lab samples., • Identifies and ensures appropriate follow-through regarding missed labs and specimens reported to be insufficient according to company policies and procedures., • Ensures all specimens are appropriately packaged according to Department of Transportation (DOT) policies and procedures relating to shipment of blood or body fluid specimens and potentially hazardous material., • Ensures that all labs are directed and delivered to appropriate labs., • Reports alert/panic and abnormal labs results to appropriate physician., • Ensures lab results are forwarded to physicians as requested. General duties: • Enforces all company approved policies and procedures, as well as regulations set forth by state and federal agencies and departments., • Maintains overall shift operation in a safe, efficient, and effective manner., • Act as a resource for other staff members., • Routinely meets with the Clinical Manager to discuss personnel and patient care status, issues, and information., • Collaborate and communicate with physicians and other members of the healthcare team to interpret, adjust, and coordinate care provided to the patient., • Provides assistance as needed to patients regarding prescription refills according to FMCNA Policies., • Ensures all physician orders are transcribed and entered into the Medical Information system in a timely manner., • Oversees all documentation of patient information., • Maintains facility drug list for all required stock medications., • Maintains competency with all emergency operational procedures, and initiates CPR and emergency measures in the event of a cardiac and/or respiratory arrest., • Ensures verification and availability of adequate emergency equipment., • Ensures provision of appropriate vaccinations, immunizations, and annual Tuberculosis (TB) testing., • Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification if indicated., • Administers PRN medications as prescribed and completes appropriate documentation of assessment of effectiveness., • Maintains appropriate recording of controlled substances as required by law., • Assists with the coordination of patient transportation if necessary. MAINTENANCE/TECHNICAL: • Ensures a clean, safe, and sanitary environment in the dialysis facility treatment area., • Ensures competency in the operation of all dialysis-related equipment safely and effectively., • Ensures all patient stations, including machines and chairs, are clean and free of blood and placed appropriately., • Ensures that all blood spills are immediately addressed according to FMCNA Bloodborne Pathogen Control Policies. MEDICAL RECORDS & DOCUMENTATION: General • Ensures all relevant data including physician orders, lab results, vital signs and treatment parameters, and patient status are documented appropriately and entered into Medical Information System., • Ensures all appropriate patient related treatment data is entered into the Medical Information System., • Ensures all FMCNA policies regarding patient admission, transfer, and discharge are appropriately implemented., • Ensures and verify accuracy of Patient Care Technician documentation. Daily • Reviews and ensures appropriate daily completion of Hemodialysis Treatment Sheets by all patient care staff., • Ensures that all appropriate procedures are followed regarding opening and closing procedures, inclusive of monitoring that all staff and patients have safely left the premises. Monthly • Initiates, documents, and completes ongoing Continuous Quality Improvement (CQI) activities including monthly reports., • Completes monthly nurses' progress note., • Ensures patient medical records are complete with appropriate information, documentation, and identification on each page (Addressograph label is on all chart forms)., • Reviews transplant status and follows established procedure regarding appropriate action to be taken., • Completes patient care plans for new patients within the initial 30 days or any patients deemed unstable requiring monthly patient care plans., • Completes any long-term programs that are due. Annually, • Completes initial and annual Nursing History and Assessment physical., • Ensures completion of Annual Standing Order Review with each physician as required. OTHER: • As a condition of continued employment, you are required to obtain and maintain any required credentials or certifications necessary for your position in an active and valid status (including renewal of such credentials or certifications prior to any expiration date). In the event that your credential or certified status changes, you must notify your supervisor immediately., • Capable of working in a challenging environment which requires the ability to handle demanding situations, multitasking, and remaining flexible to changing needs., • Maintain regular and punctual attendance., • Perform other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet., • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials., • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodation can be made. SUPERVISION: • None EDUCATION: • Graduate of an accredited School of Nursing., • Current appropriate state Temporary Permit., • Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: • 0 – 1 year’s related experience. “The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $29 - $48" ACKNOWLEDGEMENT: I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative. ADDENDUM: Managers in each state must determine if their state regulations permit employees to operate in this capacity, as well as the allowable duties and practice restrictions if permitted. Managers should consult their state-specific regulations at: ___. For additional information please contact your Regional Education Coordinator. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

Job Description General Summary A well-established construction manager is seeking a Project Coordinator for Newport in Jersey City, NJ. The individual will assist with managing and coordinating construction-related projects for a mix of multi-family residential and retail properties. Specific Responsibilities: • Assist with managing all aspects of construction projects, • Review blueprints and drawings for all designated projects, including providing comments and take-offs, • Manage the construction administration process: properly name and send out submittals and RFI’s for review by consultants; manage the submittal and RFI tracker that all team members rely on, • Track and manage project scheduling, • Request estimates and manage the bid process, including assisting to write scopes of works and pricing sheets, • Follow construction guidelines and maintain project schedules and budgets, • Assist with the successful negotiation and pricing of construction materials, • Schedule and manage contract negotiations, • Follow established guidelines and procedures to increase communication and overall efficiencies, • Assist with managing subcontractor activities and vendor material ordering, • Participate in the planning phase of construction projects, • Manage the budgeting process for selected projects, • Responsible for meeting financial, budget and forecasting objectives as they relate to new and on-going projects, • Build and maintain relationships with consultants, and contractor contact and leads, • Prepare well-written reports and business correspondence, • Administrative duties to include: meeting minutes; team updates; permit tracking and expeditor coordination, • Additional duties as needed Qualifications • Bachelor’s college degree in a real estate-related field: i.e. mechanical engineering, civil engineering, systems engineering, architecture, etc., • 1–3 years of experience in construction project coordination or a similar role., • Background in general construction, engineering, or architecture preferred., • Ability to read and interpret architectural drawings and blueprints., • Willingness to work extended hours when needed to meet project deadlines. Skills • Strong organizational and multitasking abilities with exceptional attention to detail., • Proactive, adaptable, and solution-oriented approach to challenges., • Excellent written and verbal communication skills., • Strong collaboration and teamwork mindset., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office Suite; familiarity with AutoCAD and BIM is a plus.

Job Description Event Coordinator (Entry Level) Department: Events + Operations Directly reports to: Event Design + Experience Manager and Senior Event Manager Location: Main Office, Bronx NY & on location at events. Position Overview The Event Coordinator plays a vital support role within the Event Planning and Production team, assisting in the execution of off-premises events across New York City and beyond. This entry-level position is ideal for someone eager to learn every aspect of event production — from planning and logistics to guest experience and on-site operations. The role offers direct exposure to a wide range of projects, and events to from corporate events, conferences, social celebrations and galas. You’ll work closely with senior team members across the Events, Culinary and Operations department, to help bring each client’s vision to life with precision and care. Key Responsibilities Event Planning + Coordination Support • Support Event Producers in preparing proposals, timelines, floor plans, and production schedules., • Coordinate event details such as menu selections, rentals, staffing, and logistical documentation., • Track updates and revisions across internal systems to ensure all departments are aligned., • Attend pre-event planning meetings and assist in note-taking, follow-ups, and coordination tasks. Vendor + Logistics Support • Communicate with rental companies, florists, and third-party partners to confirm orders and delivery schedules etc., • Assist in managing venue logistics, and load-in/load-out timelines., • Participate in site visits and collect detailed notes and photos for internal reference., • Help organize and track event inventory, signage, and supplies., • Acquire, communicate and coordinate venue paperwork such as COI and information related to liquor permit filing etc. Client Service + Hospitality • Assist with client tastings, meetings, and walk-throughs — preparing materials, presentations, and follow-ups., • Support Event Planners in preparing proposals, menu packages, and visual decks., • Represent Relish with professionalism, warmth, and a proactive service mindset., • Anticipate client and guest needs, offering solutions with grace and enthusiasm. On-Site Event Support • Support with event set-up, service flow, and breakdown alongside Event Planners and Captains., • Monitor timelines and ensure all event components — from food presentation to service standards — align with Relish’s brand of excellence., • Maintain a professional, calm, and solutions-oriented presence in dynamic environments. Administrative + Team Support • Maintain organized digital and physical event files., • Coordinate/create Event Books, edit and distribute as needed., • Assist in updating CRM and event management systems (Caterease, Teams, HubSpot, etc.)., • Participate in weekly meetings, note action items, and track next steps., • Support event recaps and client feedback reporting for continuous improvement.

Job Description Just Salad is looking for an Ops Service Coordinator to join our team. The Ops Service Coordinator is a cross-functional leader responsible for overseeing food safety programs, quality assurance, property management, and 3rd-party delivery operations across our restaurant locations. This role requires a proactive, organized, and adaptable professional with a deep understanding of operational logistics in a fast-paced food/hospitality environment. You will wear many hats—coordinating with landlords, supporting store teams, ensuring compliance with food safety regulations, and managing vendor and delivery platforms—while keeping our company culture and sustainability mission at the forefront. This position will be in our NYC office Reports To: VP of Ops Services Key Responsibilities Food Safety & Quality Assurance • Execute and maintain food safety management systems (e.g., MeazureUp, Wizard Prep), • Oversee quality control for raw materials and finished products both in-store and from vendors, • Collaborate on food safety SOPs and staff training materials with the Training Department, • Conduct audits and support pre-operational inspections for new stores, • Serve as the liaison between restaurants and property managers for issues including: Leaks (non-HVAC), power outages, sidewalk/patio maintenance, fire alarms, etc., • Keep landlord and vendor contact databases updated, • Manage vendor readiness for emergencies (HVAC, pest control, grease trap, etc.), • Maintain permit renewals and documentation (HD permits, fire, FOG, outdoor dining, etc.), • Manage Otter platform and NSO set up for 3rd-party delivery partners (Uber Eats, DoorDash, Grubhub), • Update seasonal menus, store hours, and troubleshooting requests, • Apply for food licenses, business permits, and related documentation for new locations, • Set up vendor services for pest control, HD inspections, and delivery logistics, • 2+ years of experience in QSR, food service, or hospitality, preferably in an operations or QA role, • Experience in property/facility management is a plus, • Bilingual (Spanish/English) strongly preferred, • Strong project management, organizational, and communication skills, • High attention to detail with the ability to multitask and meet deadlines, • Confident decision-maker who can work both independently and collaboratively, • Comfortable with technology (Google Suite; Otter platform experience a plus), • Ability to travel to multiple restaurant locations as needed, • Competitive annual salary: $70,000 – $75,000 + eligible for corp bonus, • Medical, Dental, and Vision Insurance, • Voluntary Long-Term Disability, Hospital Indemnity, Accidental Insurance, Life + AD&D, • Paid vacation, sick days, and holidays, • Employee Assistance Program (EAP), • 401(k) eligibility, • Pre-tax benefits (Commuter Benefits, FSA + HSA), • Summer Fridays, • Fitness discounts, • Free Just Salad meals while working About Us Just Salad is a fast-casual restaurant chain with a mission to make everyday health and sustainability possible. The brand serves craveable, accessible, plant-centric meals made with homemade dressings, prepped-daily produce, from-scratch recipes and fresh, flavorful ingredients. Guests can choose from over 15 chef-designed salads, wraps, warm bowls, soups and smoothies. Empowering customers to “Eat with Purpose,” Just Salad is a Certified B Corporation™ and home to the world’s largest restaurant reusable program, as well as the first U.S. restaurant chain to carbon label its menu and offer a Climatarian menu category. The company was founded in 2006 and has over 90 locations across New York, New Jersey, Connecticut, Florida, Illinois, Pennsylvania and Massachusetts.

Job DescriptionCompany Description Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace ®. We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees. Why join Clean Earth? In addition to competitive pay, we also offer: • Health benefits available Day 1, • 401k available Day 1, • 10+ paid holidays/year, • Free HAZWOPER training and certification, • Overtime opportunities, • Ability to be cross-trained into different roles Job Description Oversee retail and consolidation operations of all wastes received including hazardous, non-hazardous, and universal wastes and off-spec products, ensuring that customer orders are safely and accurately processed on time and according to all internal procedures and in compliance with all applicable regulations and customer requirements. Ensure effective communications with internal and external teams, departments, customers and vendors to achieve Operations’ goals. Hire, train, develop, and manage performance of departmental staff to attain a cohesive, motivated team. Primary Responsibilities (Essential Functions): • Maintain operational documentation to include reports, licenses, procedures, order requirements, etc., • Supervise segregation, consolidation, and packaging of hazardous, non-hazardous, and universal wastes, and off-spec materials for storage., • Communicate with shipping/receiving when waste is ready for shipment., • Supervise and communicate with other sites and corporate teams to coordinate work., • Monitor order status from order receipt to settlement on each order, • Supervise processing of received wastes, including communications with customer to provide updates and/or resolve issues or clarify requirements., • Primary responsibility for creating and maintaining operational reports., • Responsible for purchasing for the facilities including generating purchase orders, work orders, and review of invoicing for services provided., • Support compliance with all federal, state and local permit requirements., • Communicate to management facility needs, difficulties and changes in operations., • Affect positive change and continuous improvement., • Oversee production including managing a team of technicians. Schedule and distribute work to team. Instruct, provide feedback, direct and assist team in performance of job duties to complete work in accordance with regulatory requirements and Clean Earth policies, practices and procedures., • Train technicians and operators on-the-job in equipment operation, service line processes and necessary paperwork. Provide training and coaching to team members as needed., • Follow all Health & Safety/Job Safety Analysis (JSA's) procedures as outlined in Clean Earth procedures and policies, including incident reports and resolution, • Supervise fork trucks and other heavy equipment to move all materials including hazardous, non-hazardous, and universal wastes for storage / loading and off-loading., • Maintain records for DOT and State officials as assigned., • Performs published Contingency Plan Emergency Response procedures and acts as the Alternate Emergency Coordinator if appointed., • Perform other reasonably related tasks as assigned by management.Qualifications, • High school diploma or GED, • 2+ years’ experience with packaging, transporting and/or storing hazardous waste, • Experience and knowledge regarding RCRA and DOT Regulations, • Willingness and ability to wear company-provided personal protective equipment including eye protection, foot protection, hard hat, Tyvek coveralls, and respirator, • Bachelor’s Degree in Science or environmental field, • 40-hour HAZWOPER course completion, • Supervisory or team leadership experience, • Basic skills using Microsoft Office software including Excel, Word, Outlook, Teams, and SharePoint, • Highly developed verbal and written communication skills in English Required training may include, but not limited to, the Clean Earth training program designed to ensure that facility personnel are able to respond effectively to emergencies by familiarizing them with emergency procedures, emergency equipment, and emergency systems, including, where applicable: • Procedures for using, inspecting, repairing, and replacing facility emergency and monitoring equipment;, • Communications or alarm systems;, • Response to fires or explosions;, • Response to ground-water contamination incidents; and, emergency response training pursuant to Occupational Safety and Health Administration (OSHA) regulations 29 CFR 1910.120. • DOT Packaging and UN Rating Training, • Clean Earth Waste Diversion, • Clean Earth JSA and PPE Training, • DOT CSA Training, • Spill Response, • Formaldehyde Training, • Emergency Action Plan, • Bloodborne Pathogens, • Hazard Communication, • PIT and Yard Awareness, • Acid and Cyanide Training, • PCB Ballast Identification, • Prohibited Materials, • Respiratory Protection, • Respirator Fit Test, • Incident Management Investigation and Record Keeping for Team Members, • Incident Management Investigation and Record Keeping for Management, • Manifest Discrepancy Training, • DOT Hazardous Materials Training, • PIT – Operator Evaluation Pallet Mover, Stacker, • PIT – Practical Training - Forklift, • RCRA Training, • Consolidating Flammable liquids, • 40-Hour Initial HAZWOPER, • 8-Hour HAZWOPER Refresher, • RCRA Waste Analysis Plan Additional Information Clean Earth offers competitive benefits, including health, dental and vision insurance, life insurance and disability plans, as well as a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response. Military veterans encouraged to apply.

Job Description Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance, • Pet Insurance, • Optum Financial Service through ConnectYourCare MAJOR FUNCTIONS: The Social Worker position requires a wide range of clinical skills including interviewing, individual and group counseling and a thorough knowledge of the substance abuse, mental health and human service system resources. The Social Worker is responsible for the assessment and treatment of clients that have co-occurring mental health issues requiring a specialized group curriculum. Additionally, the Social Worker is responsible for the role of Health Coordinator to assure the provision of education and/or referral for communicable diseases. The Social Worker functions as part of the Multidisciplinary team, and is responsible for the review of treatment plans as a Qualified Health Professional (other then CASAC). The Social Worker is on the Quality Assurance team and is responsible for the review of client records to meet regulatory, billing and utilization review compliance. SPECIFIC DUTIES & RESPONSIBILITIES: • Complete clinical assessment and re-assessments at regular intervals to measure progress towards addressing life areas deficiencies., • Provide individual counseling to address outstanding family, medical, psychiatric, and housing concerns., • In collaboration with each consumer, formulates a treatment plan, monitor achievement of objectives, review and update treatment plans in accordance with regulatory requirements and as clinically indicated., • Conduct evidence-based group counseling services related to a wide range of clinical and community issues., • Maintain up-to-date resident charts including assessments, treatment plans, case notes and documentation of collateral contacts., • Provide crisis intervention services., • Assist in the development and implementation of consumer discharge plans., • Work closely with utilization review staff to ensure completion and accuracy of all necessary health insurance authorization documentation., • Establish community and agency affiliations which address consumer needs and strengthen the delivery of services., • Function as liaison and provide education and direct services to family members, as appropriate, in regards to consumer’s substance use and related behavioral issues., • When necessary due to staff absences or vacancies, maintains a caseload., • When necessary, conduct consumer screening for contraband and collection of samples for urine toxicology testing., • Attend regularly scheduled staff meetings and case conferences., • When necessary, facilitate case conferences and conduct internal chart audits., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Function as “Manager” on Duty in the absence of an on-site manager., • Other relevant duties as required. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Master’s Degree in Social Work, Counseling, or Marriage and Family Therapy required., • One (1) year experience working in a social service setting providing group counseling, family therapy and case management with chemically dependent clients preferred;, • NYS Licensure as a Social Worker, Mental Health Counselor or Marriage and Family Therapist preferred. Individuals obtaining a limited permit will be considered meeting this requirement., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Records, and Outlook programs). Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionAbout xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As a Global HR and Immigration Coordinator, you'll join xAI's Global HR team, dedicated to delivering exceptional HR services to employees building one of the world's most groundbreaking AI products. Based in our New York office, you'll drive the administration and continuous improvement of Global HR programs for X.AI and X Corp. The Global HR and Immigration Coordinator will assist with the end-to-end process of employee relocations,immigration compliance, and global HR supporting X.AI and X Corp global expansion. This role requires a proactive, detail-oriented professional with expertise in immigration regulations and cross-functional collaboration. Location and Reporting The role will be based in New York City, reporting to the Director of HR Operations, and will work closely with HR, Legal, and Talent Acquisition teams to ensure alignment with organizational goals. Key Responsibilities • Visa and Work Permit Coordination: Assist with the end-to-end process of securing visas and work permits for employees relocating to various countries, ensuring timely, accurate, and compliant submissions to relevant authorities., • Immigration Trends Monitoring: Track and report on global immigration trends, regulatory changes, and potential risks, to help mitigate compliance challenges., • Monitoring Workday/Rippling: Monitor employee immigration records in Workday/Rippling to ensure data accuracy and consistency across systems., • Secondment Agreements: Draft, manage, and monitor secondment agreements for temporary employee assignments across regions, ensuring clarity, compliance, and alignment with business objectives., • Cross-Functional Collaboration:.Partner with Legal, Finance, HR Business Partners, and external vendors to ensure seamless Global HR processes., • FICA Compliance: Ensure compliance with Federal Insurance Contributions Act (FICA) regulations by coordinating with payroll and finance teams to accurately process tax-related obligations for relocated employees., • JIRA Workflow Management: Utilize JIRA to track and manage immigration and mobility tasks, ensuring transparency, timely updates, and efficient resolution of cases., • Daily Business Queries: Address daily inquiries from employees and stakeholders related to visa status, relocation logistics, and compliance, providing prompt and accurate support., • Invoice Reconciliation: Reconcile invoices from external vendors, such as legal counsel and relocation service providers, ensuring accuracy and alignment with agreed-upon terms., • Business Visa/Employment Verification Letters: Draft and prepare business visa invitation letters, ensuring they meet the necessary requirements.Qualifications, • Bachelor's degree in Human Resources, Business, Law, or a related field with a strong academic record., • Minimum of 3 years' experience in legal assistant, global mobility, immigration, or related HR functions., • In-depth knowledge of U.S. and international immigration laws and regulations., • Exceptional organizational and time-management skills, with the ability to handle multiple priorities in a fast-paced environment., • Strong attention to detail and commitment to maintaining accurate records., • Excellent written and verbal communication skills, particularly in professional correspondence., • Proficiency in drafting and managing secondment agreements., • Proven ability to collaborate effectively with cross-functional teams and external partners., • Familiarity with HR systems, preferably Workday and JIRA, • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides) Annual Salary Range $60,000 - $80,000 USD Benefits Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. xAI is an equal opportunity employer. California Consumer Privacy Act (CCPA) Notice

New York, NY 10019, United States.Monday – Friday, 10:00 AM – 6:00 PM (7.Assist in patient care activities including:.Performing venipuncture and/or EKGs.Checking schedules and organizing patient flow.Preparing examination rooms and assisting patients with mobility or dressing.Collecting and pro

Water Street, FL 7, Metroplus Health Plan, New York, NY 10004.Assist with daily processing of outgoing mail, mass mailings and certified mail.Perform daily walkthrough of all floors and report deficiencies to management.Ensure equipment is in proper working order and available to use.Act as a liaiso

Our client, a leadership advisory and consulting firm, is seeking a Project Coordinator to join their organization.

The primary responsibility of the Customer Support Representative is to deliver efficient and congenial assistance to our clients.This position entails personal, telephonic, and electronic communication with customers to handle queries, fix problems, and provide support.We are looking for someone wh

UKG/Kronos exp (strongly preferred).Bachelors or 3-5 yrs related work exp (required).Masters in related discipline (preferred).Proficiency with MS Office (required).Grant budget management exp (required).Excellent writing and communication skills, strong interpersonal skills (required).Please read t

Are you a highly motivated Executive Administrative Assistant who would be excited to support the Chief Investment Officer for a New York-based alternative investment firm that’s manages assets across private equity, real estate, and strategic partnerships? Would aa an opportunity to shape your ro

This is a fully onsite role, requiring presence in the New York office five days a week.The position involves direct management of Executive Assistants (EAs).The organization is seeking a strong, proven leader with excellent people management and communication skills.The ideal candidate should have

COMPANY: Consulting Advisory Firm.Mostly remote but in office a few times per month.HOURS: 9:00AM - 6:00PM with some flex for OT as needed.COMPENSATION: $100-120K DOE + Bonus Eligible + Benefits.Our client, a New York advisory firm, is looking for an Executive Assistant to support the client-deliver

The ideal candidate loves talking to people and proactively solving issues.You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:.Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week.

Station Administrator – Aviation Security (Newark Liberty International Airport).Location: Newark Liberty International Airport (EWR)- Newark, NJ.Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.Global Elite Group is a highly special

Our clients, ranging from financial services to non-profit organizations, are seeking temporary Executive and Administrative Assistants to cover over the upcoming holiday season in November and December, specifically the weeks of November 24th and December 22nd and 29th.Qualified applicants will hav

These duties include customary administrative support for the General Manager(s), Operations Manager(s), and Tenant Coordinator(s).

Our mission is to bring those stories to life by delivering the freshest, most flavorful produce from global fields to family tables.We’re an industry leader in fresh produce — specializing in citrus, pomegranates, berries, grapes, ginger, pineapples and other key categories — and we owe our s

We are looking for a motivated and personable Customer Service & Sales Associate to join our in-store team in New York City.In this role, you'll focus on customer-facing sales and service—assisting walk-in shoppers, guiding them through telecom product options, and helping them make confident

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Mount Sinai - Mount Sinai Doctors 5 E 98 [Medical Office Assistant] As a Medical Administrative Assistant at Mount Sinai, you'll: Provide secretarial and clinical support to physicians and surgeons and perform administrative duties necessary to deliver quality patient care; Take detailed clinical ph

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Micro Center - 263 McClean Blvdv Rte 20 [Retail Cashier / Team Member] As a Customer Service Representative/Cashier at Micro Center, you'll: Assist customers with product inquiries, Provide recommendations, and process transactions accurately; Maintain a clean and organized store environment; Troubl

Mount Sinai - 234-238 East 85th Street [Medical Office Assistant] As a Medical Administrative Assistant at Mount Sinai, you'll: Provide secretarial and clinical support to physicians and surgeons and perform administrative duties necessary to deliver quality patient care; Take detailed clinical phon

Administrative Assistant – Executive Office, Medical Group.BROOKLYN'S LEADING HEALTHCARE SYSTEM.Brooklyn's largest healthcare system, serving over 250,000 patients annually across three hospitals, 1,800 physicians and healthcare professionals, and more than 80 community-based practices and outpati

Mount Sinai - 555 West 57th Street [Medical Office Assistant] As a Medical Administrative Assistant at Mount Sinai, you'll: Provide secretarial and clinical support to physicians and surgeons and perform administrative duties necessary to deliver quality patient care; Take detailed clinical phone me

Fresenius Medical Care - JobID: R0225364 [Medical Office Assistant] As an Administrative Assistant at Fresenius Medical Care, you'll: Execute secretarial and administrative assignments of confidential nature; Relieve management of clerical, administrative and business detail as necessary; Perform st

Mount Sinai - Mount Sinai Doctors 5 E 98 [Medical Office Assistant] As a Medical Administrative Assistant at Mount Sinai, you'll: Provide secretarial and clinical support to physicians and surgeons and perform administrative duties necessary to deliver quality patient care; Take detailed clinical ph

Northwell Health - JobID: 22586501 [Medical Office Assistant] As an Administrative Support Assistant at Northwell Health, you'll: Assist with administrative tasks such as scheduling appointments, managing calendars, and organizing files; Provide customer service by answering phone calls, responding

Mount Sinai - Mount Sinai Doctors 5 E 98 [Medical Office Assistant] As a Medical Administrative Assistant at Mount Sinai, you'll: Provide secretarial and clinical support to physicians and surgeons and perform administrative duties necessary to deliver quality patient care; Take detailed clinical ph

Northwell Health - 1111 Marcus Ave [Medical Office Assistant] As a Medical Office Assistant at Northwell Health, you'll: Collaborate with members of the health care team in coordinating and implementing plans for patient care; Record patient history for medical staff review; Perform measurement and

Mount Sinai - Hess CSM Building (1470 Madison) [Medical Office Assistant] As a Medical Administrative Assistant at Mount Sinai, you'll: Provide secretarial and clinical support to physicians and surgeons and perform administrative duties necessary to deliver quality patient care; Take detailed clini

Water Street, FL 7, Metroplus Health Plan, New York, NY 10004.Assist with daily processing of outgoing mail, mass mailings and certified mail.Perform daily walkthrough of all floors and report deficiencies to management.Ensure equipment is in proper working order and available to use.Act as a liaiso

Mount Sinai - Mount Sinai Doctors 5 E 98 [Medical Office Assistant] As an Administrative Assistant at Mount Sinai, you'll: Serve as an intermediary between supervisor and other departmental staff by transmitting written and oral requests, messages and instructions; Assist in the planning and logisti

New York, NY 10019, United States.Monday – Friday, 10:00 AM – 6:00 PM (7.Assist in patient care activities including:.Performing venipuncture and/or EKGs.Checking schedules and organizing patient flow.Preparing examination rooms and assisting patients with mobility or dressing.Collecting and pro

Mount Sinai - Mount Sinai Doctors 5 E 98 [Medical Office Assistant] As a Medical Administrative Assistant at Mount Sinai, you'll: Provide secretarial and clinical support to physicians and surgeons and perform administrative duties necessary to deliver quality patient care; Take detailed clinical ph

OfficeTeam - JobID: 02710-0013324939-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great be

Mount Sinai - Annenberg Building [Medical Office Assistant] As an Administrative Assistant at Mount Sinai, you'll: Serve as an intermediary between supervisor and other departmental staff by transmitting written and oral requests, messages and instructions; Assist in the planning and logistical coor

Job Title: Customer Service Representative.Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.Maintaining daily Outreach and Renewal goals s

Mount Sinai - Annenberg Building [Medical Office Assistant] As an Administrative Assistant at Mount Sinai, you'll: Serve as an intermediary between supervisor and other departmental staff by transmitting written and oral requests, messages and instructions; Assist in the planning and logistical coor

About the job Customer Service Representative- Remote.Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps.A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases.Thei

Mount Sinai - Icahn Building (1425 Madison) [Medical Office Assistant] As an Administrative Assistant at Mount Sinai, you'll: Serve as an intermediary between supervisor and other departmental staff by transmitting written and oral requests, messages and instructions; Assist in the planning and logi

E 138th St, Bronx, New York 10454 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be

Mount Sinai - Mount Sinai Doctors 5 E 98 [Medical Office Assistant] As a Medical Administrative Assistant at Mount Sinai, you'll: Provide secretarial and clinical support to physicians and surgeons and perform administrative duties necessary to deliver quality patient care; Take detailed clinical ph

Talascend is currently seeking a.Customer Service Representative.Manage all legal consumer complaints providing support to the legal team.Coordinate small claims complaints to ensure that they are assigned to a dedicated agent, follow up on, and resolved.If not resolved, schedule an RSM/FSM to atten